If the AdBlue fill level is too low, the vehicle cannot be restarted after the ignition was
switched off. It is also not possible to jump-start or emergenc y star t the vehicl e !
Refill AdBlue when the AdBlue fuel range falls to about 600 mi les (100 0 km ).
Never let the AdBlue tank run dry.
WARNING
.
AdBlue is an irritating and corrosive fluid that can harm skin, eyes, mucous membra nes, and
respiratory organs.
If AdBlue gets into the eyes, flush them thoroughly with large amounts of clean water for
at least 15 minutes; medical attention is recommended.
If AdBlue is swallowed, immediately rinse the mo uth for at least 15 minutes with plenty of
water. Do not induce vomiting unless instr u c te d to do so by a medical professional. Get
medical attention immediately.
NOTICE
.
AdBlue corrodes surfaces such as painted vehicle components, plastics, clothing and
CARpets. Remove spilled AdBlue immediately with a wet cloth and plenty of cold water.
Remove crystallized AdBlue with warm water and a sponge.
Warning and indicator lights
Please first read and note the introductory information and heed the WARNINGS .
.
Lights up
Possible cause or meaning ⇒
Proper response
together
with
together
with
No engine restart possible! AdBlue fill
level too low.
No engine restart possible! AdBluesystem malfunction.
AdBlue level is low.
AdBlue system malfunctioning or not
filled standard AdBlue.
AdBlue level is low.
Stop the vehicle at a safe and appropriate
place with level pavement and refuel
AdBlue
Have the system checked by an aut horize d
Volkswagen dealer or an authorized
Volkswagen Service Facility.
Refill the AdBlue tank within the indicated
number of miles or kilometers Volkswagen
recommen ds going to an aut horized
Volkswagen dealer or an authorized
Volkswagen Service Facility.
Have the system checked by an aut horize d
Volkswagen dealer or an authorized
Volkswagen Service Facility.
Refill the AdBlue tank within the indicated
number of miles or kilometers Volkswagen
recommends taking the vehicle to an
authorized Volkswagen dealer or an
authorized Volkswagen Ser vic e Fa cility.
together
with
AdBlue system malfunctioning or not
filled standard AdBlue.
Have the system checked by an aut horize d
Volkswagen dealer or an authorized
Volkswagen Service Facility.
When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
WARNING
.
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
NOTICE
.
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
AdBlue information
Please first read and note the introductory information and heed the WARNINGS
.
In vehicles with selective catalytic reduction, a special urea solution (AdBlue) is injected into the
exhaust system ahead of the catalytic converter in order to reduce nitrogen oxide emissions.
AdBlue is stored in a separate tank of the vehicle and should be refilled under normal driving
conditions during service according to the maintenance schedule. The AdBlue tank holds slightly less
than 5 gallons (20 liters).
AdBlue consumption depends on the individual driving style, system oper ating tem pe rat ure, and
outside air temperature. Therefore in rare cases AdBlue may have to be refilled between service
events.
Starting with a remaining range of about 1500 miles (2400 km), a reminder to refill AdBlue is displayed
in the instrument cluster. If you ignore the last refill reminder, it is impossible to start the engine again
after it is switched off
Volkswagen recommends that you have the AdBlue tank refilled by an authorized Volkswagen dealer
or an authorized Volkswagen Service Facility. If no authorized Volkswagen dealer or authorized
Volkswagen Service Facility or other qualified workshop is available, you should refill at least 1.5
gallons (5.7 liters) of AdBlue (3 AdBlue bottles). Refill only the type of AdBlue that Volkswagen has
explicitly approved for your vehicle.
If warning lights
and d both come on together, there is a malfunction. Volkswagen recommends that
~
you take the vehicle to the closest qualified workshop.
®
AdBlue
is a registered trademark of the German Association of the Automotive Industry (VDA) in the
United States, Germany, the European Union and in other cou ntrie s.
Refilling AdBlue
Fig. 279 Luggage compartment w it h coll apsi bl e sp ar e tir e an d AdB lue ta nk.
Fig. 280 AdBlue tank with filler neck cap and refill container.
Please first read and note the introductory information and heed the WARNINGS
.
Key to ⇒ fig. 279 and fig. 280:
(1)Luggage compartment floor.
(2)Collapsible spare tire.
(3)Fastening screw with washer.
(4) Plug.
(5)Cap on the tank filler neck.
(6) AdBlue refill container.
When refilling AdBlue, the vehicle must be parked on a level surface, not on an incline or with the
wheels on one side up on the curb. If the vehicle is not on level ground, the gauge that shows the fill
level may not register the added quantity.
Opening the tank filler neck
Open the rear hatch.
Fold up the luggage compartment floor panel ⇒ fig. 279(1) and ho ok it o pen or, if you hav e a
reversible luggage compartment floor panel, take this out .
Take out the collapsible spare tire (2)- Unscrew the fasteni ng s cr ew (3) with washer
counterclockwise and take out the collapsible spa re tire.
Pull off the plug (4) in the spare tire well.
Unscrew the tank filler neck cap ⇒ fig. 280(5) counterclockwise and remove.
Refilling AdBlue
Only use Volkswagen-approved AdBlue that meets ISO 22241-1 requ iremen ts. Onl y use
original packaging.
Read and heed the information provided by the AdBlue refill manufacturer ⇒
Note the expiration date.
Unscrew the cap of the refill container.
Vertically insert the neck of the refill container (6) into the tank filler neck and turn clockwise to
hand-tighten.
Press the refill container down into the tank filler neck and hold it there.
Add at least 1.5 gallons (5.7 liters) of AdBlue which is 3 refill bottles. Adding a smaller
amount is not sufficient.
Wait until the contents of the refill container has flowed into the AdBlue tank. Do not squeeze or
damage the refill container!
Unscrew the refill container counterclockwise and lift it out CARefully ⇒
AdBlue stops flowing from the refill bottle when the AdBlue tank is completely full.
.
Closing the fuel filler neck
Screw in the fuel filler neck cap (5) clockwise until the cap locks into place.
Put the plug ⇒ fig. 279(4) back in the spare wheel recess and make certain it is properly placed
and secure.
Put the collapsible spare tire (2) back in the spare wheel recess and secure it with the fastening
screw (3) and washer.
Unhook the luggage compartment floor panel (1) and fold down or, if you have a reversible
luggage compartment floor panel, put this back in
Things to do before driving again
After refilling, switch on only the ignition.
Leave the ignition switched on for at least 30 seconds so that system ca n det ect the refi ll.
Do not start the engine for 30 seconds!
WARNING
.
Store AdBlue only in its closed original container and in a safe place.
To reduce the risk of poisoning, never keep AdBlue in empty food or beverage containers
that might mislead someone into drinki ng fr om them.
Always store AdBlue outside the reach of children.
NOTICE
.
Use only AdBlue that has been explicitly approved by Volkswagen. Using other types of
AdBlue can damage your vehicle's engine.
Never mix wate r or any other su bstances or additives with AdBlue. Damage caused b y such
additives will not be covered by any Volkswagen Limited Warranty.
Never put AdBlue into the diesel fuel tank! O therwise the engine may be damaged!
Do not CARry a refill container in the vehicle all the time or routinely. Due to temperature
fluctuations and damage, the contain er could start leaking and the AdBlue could damage the
vehicle interior.
Dispose of the refill container in an environmentally-responsible man n er.
.
Appropriate AdBlue refill containers can be obtaine d from an authorized Volkswagen dealer or
.
an authorized Volkswagen Service Facility.
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