Volkswagen Touareg 2015 Owner's Manual

Side view
Fig. 1 Vehicle side overview.
Key to fig. 1:
(1) Fuel filler flap (2) Side window with window diversity antenna for:
– Radio
(3) Roof rack (4) Outside door handles (5) Outside mirror:
– Additional turn signal light
– Area view
(6) Lift points for the jack (7) Trailer hitch/ball mount receiver
Front view
Fig. 2 Vehicle front overview.
Key to fig. 2:
(1) Power sunroof (2) Windshield area with:
– Rain sensor on mirror base – Low-light sensor on mirror base – Dynamic high beam control on mirror base
– Windshield wipers
(3) Engine hood release (4) Headlights (on both left and right) , (5) Headlight washers (on left and right) (6) Threaded hole for the front towing eye (on both left and right) behind covers (7) Sensors for front Park Distance Control (on both left and right) (8) Fog lights/static cornering lights (on both left and right) (9) Radar sensors for the adaptive cruise control (ACC) (on both left and right) (10) Camera for Area View
Rear view
Fig. 3 Vehicle rear overview.
Key to fig. 3:
(1) Roof antenna for:
– Mobile phone
– Navigation
(2) High-mounted brake light (3) Rear window with:
– Rear window defroster
– Rear window wiper
(4) Taillights (on both left and right) (5) Area of:
– Button to open the rear hatch
– Rear Assist camera and the Area View camera
– License plate lighting
(6) Radar sensors for Side Assist (7) Sensors for rear Park Distance Control (8) Threaded hole for the rear towing eye (on both left and right) behind covers (9) Trailer hitch/ball mount receiver
Driver door overview
Fig. 4 Overview of controls in the driver door.
Key to fig. 4:
(1) Door handle (2) Power locking switch for locking and unlocking the vehicle (3) Switch for adjusting the outside mirror:
– Adjusting outside mirrors      – Outside mirror heating – Folding mirror
(4) Buttons for operating the power windows:
– Power windows
– Safety switch for rear power windows and electric child safety lock
(5) Indicator for power locking system (6) Lever for releasing the engine hood (7) Storage compartment (8) Bottle holder (9) Door light (10) Switch to unlock the rear hatch &
(11) Memory buttons for storing the driver seat and outside mirror settings  –  –  – 
Driver side overview
Fig. 5 Driver side overview.
Key to fig. 5:
(1) Instrument cluster:
– Instruments – Display – Warning and indicator lights
(2) Headlight switch :
– Off position -­– Automatic headlight activation -­– Parking lights and low beams
(3) Lever for:
– High beams – Headlight flasher – Turn signals
(4) Lever for windshield wiper and washer:
– Windshield wiper  – Intermittent operation for windshield wipers – “One-tap wiping” x – Windshield wiper – Automatic wipe/wash for windshield – Rear window wiper – Automatic wipe/wash for rear window
– Lever with buttons for the Volkswagen Information System (Basic version) -, /
(5) Multi-function steering wheel controls:
– Volume setting for radio, navigation system notifications, or telephone calls (if applica-
ble)
– Mute switching for radio or activation of voice control (if applicable)
– Display Phone main menu or accept telephone calls
– Audio, Navigation
– Control switches for the Volkswagen Information System (Premium version) #, , , ,
OK,
(6) Ignition switch (7) Dimmer control for the Instrument cluster and switch illumination (8) Switch for adjusting the electric steering column (9) Horn (only works when the ignition is switched on) (10) Pedals (11) Driver front airbag (12) Air vents (13) Cruise Control System (CCS) lever  –  –  –  –  –  (14) Fog light button
Upper center console
Fig. 7 Overview of upper center console.
Key to fig. 7:
(1) Air vent for indirect ventilation (3) Air vents (2) Storage compartment (4) Radio or Radio & Navigation system (factory installed) (5) Controls for:
– Climatronic – Seat heating switch button
(6) Located here:
– Switch for emergency flashers – PASSENGER AIR BAG  light (front airbag for front seat passenger) – Park Distance Control system button or – Rear View camera – Heated steering wheel
Lower center console
Fig. 8 Overview of lower center console (4MOTION).
Key to fig. 8:
(1) Automatic transmission selector lever (2) Button for:
– Electronic parking brake
(3) Cup holders (4) Storage compartment
– with 12 Volt socket
(5) Starter button for Keyless Access locking and starting system  –  (6) Storage compartment in the center armrest (7) Button for:
– Driving with electric motor -
– Anti-slip regulation (ASR)
(8) Rotary knob for setting drive mode (On-road / Off-road)
Rear center console
Fig. 10 Overview of rear center console.
Key to fig. 10:
(1) Cover for:
– 12 Volt socket
– 115 Volt outlet
(2) Air vents (3) Controls for:
– Seat heating button
(4) Storage compartment in the rear center console
Front passenger side overview
Fig. 11 Overview of the passenger side.
Key to fig. 11:
(1) Passenger front airbag location in the instrument panel (approximate) (2) Opening handle for the lockable glove compartment (3) Air vents
Roof console overview
Fig. 12 Overview of the roof console.
Key to fig. 12:
(1) Buttons for HomeLink® Universal Transmitter 1 2 3 (2) 3 button module
– Voice operation
– Information
– Assistance
(3) Interior and reading lights . (4) Buttons for interior lights
– Button for Interior lights
– Switch for door contact
– Switch off interior lights
(5) Button for reading lights (6) Switch for power sunroof (7) Reading lights (8) Background lighting
Instrument Cluster
Introduction
In this section you’ll find information about:
Instrument overview Instrument overview Displays Compass Service reminder display
More information:
Service reminder information ⇒ Booklet Warning and indicator lights Infotainment System Display of the selected gears (automatic transmission)
WARNING
Driving on today's roads demands the full attention of the driver at all times. Driver distrac­tion causes accidents, collisions and serious personal injury!
Never use the buttons in the instrument cluster while driving.
Instrument overview
Warranty and Maintenance
.
Fig. 13 Instrument cluster in the instrument panel.
Please first read and note the introductory information and heed the WARNINGS Instrument explanations to
(1) Speedometer (2) Tachometer (shows engine revolutions per minute in thousands, when the engine is running).
fig. 13:
The red zone at the end of the scale indicates maximum permissible engine rpm (revolutions
per minute) for all gears after the break-in period. Before reaching this region, select the next
higher selector level position (D), or ease your foot off the accelerator ⇒ 
(3) Displays (4) Reset button for the trip odometer display (trip) and button to display the engine code.
– Push and hold the 0.0 button about 1 second in order to reset to zero.
– Keep the 0.0 button pushed for about 3 seconds to display the previous value.
– Push and hold the 0.0 button for more than 10 seconds to display the vehicle's engine
code. You must do this when the ignition is on, but the engine is not running.
(5) Fuel gauge (6) Engine coolant temperature display
.
NOTICE
To help prevent engine damage, always avoid high engine speeds, full throttle acceleration and heavy engine loads when the engine is cold.
To help prevent engine damage, the tachometer needle should only enter the red zone (warning zone) briefly.
Up-shifting early into the next higher gear saves fuel and reduces engine noise.
Displays
Fig. 15 In the instrument cluster display: A: Open engine hood, B: Open rear hatch, C: Open front driver side
door, D: Open rear passenger side door.
Please first read and note the introductory information and heed the WARNINGS Depending on the vehicle model, different information may be shown in the instrument cluster display
⇒ 
fig. 13 (4) ⇒ fig. 14 (4).
Warning and information texts. Odometer displays. Time Navigation information Outside temperature. Compass display
Open door, engine hood, or rear hatch ⇒ fig. 15. Hybrid drive information AdBlue information Selector lever position Multi-Function Indicator (MFI) and menus for different settings Service reminder display Speed warning
Warning and information texts
The status of various vehicle functions and components is monitored when the ignition is switched on and while driving. Malfunctions are indicated by red and yellow warning symbols with text messages in
the instrument cluster display (⇒ Instrument cluster and instrument panel). In some cases, they may also be signaled acoustically. The display can vary depending on the instrument cluster model.
Type of no­tification
Priority 1 warning message
Priority 2 warning message
Symbol
Explanation
color
Red Symbol flashing or lit – sometimes with acoustic
warnings.
Stop! ⇒ 
Check malfunction and take corrective action. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assis­tance if necessary. Menus cannot be accessed when a priority 1 warning message is displayed. The warning message will turn off automatically after a few seconds. You can confirm and turn off some
warning messages using the OK button.
Yellow Symbol flashing or continuously lit – sometimes
with acoustic warnings. Malfunctions or low operating fluid levels may cause vehicle damage and vehicle breakdown
⇒ 
. Check malfunction as soon as possible. Contact an authorized Volkswagen dealer or an author­ized Volkswagen Service Facility for assistance if necessary.
Information text
Information about various vehicle situations.
Odometer displays
The odometer indicates the total distance driven by the vehicle. The trip odometer (
The last digit indicates 1/10 mile (100 meters).
trip) shows the distance driven since the last time the trip odometer was reset.
Outside temperature display
At outside temperatures below about +39 °F (+4 °C), a “snowflake symbol” (icy road warning) appears in the display. The symbol flashes at first, then stays on until the outside temperature rises above
+43 °F (+6 °C) ⇒  When the vehicle is not moving or when you are driving at very low speeds, the temperature displayed
may be slightly higher than the actual outside temperature. The measurement range is from -40 °F (-40 °C) to +122 °F (+50 °C).
.
Compass display
When the ignition and navigation system are switched on, the current compass direction is indicated in the instrument cluster display ⇒  Compass.
Selector lever positions
The selector lever position is shown both on the side of the selector lever and in the instrument cluster display. The respective gear may also be shown in the instrument cluster display in Drive (D) and Sport Drive (S), as well as in Tiptronic® mode.
Speed warning
If you exceed the top speed that has been set, this will be signaled in the instrument cluster display. This feature is useful in various situations, for instance when using winter tires that are not designed for the vehicle's top speed.
The speed warning can be set and switched on and off in the Infotainment System.
Switch on the ignition. Press the Tap the Settings function key on the screen. Select Speed warning from the list. Place your finger on the touchscreen slider and, keeping your finger on the screen, move your
finger to slide it to the desired speed setting.
OR: Tap the - or + function key on the screen to move the slider in steps.  Tap the Active function key on the screen to switch on the speed warning.
If the check box in the Active function key is checked , the feature is switched on.
CAR Infotainment button.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-
lytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.
A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
WARNING
Roads and bridges may be dangerously icy even if the outside air temperature is above freez­ing.
If you use the outside temperature display to tell you about frost conditions, remember that roads can even ice over at temperatures above +39 °F (+4 °C). Always remember: even if the “snowflake symbol” (ice warning) is not displayed, there could still be black ice on the road.
Never rely exclusively on the outside temperature display.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
The instrument cluster displays and their arrangement may vary depending on the vehicle model and engine version. For displays without warning and information messages, malfunctions are only signaled with indicator lights.
If there are multiple warning messages, the symbols are displayed for several seconds in order of importance. The symbols are displayed until the cause has been corrected.
Compass
Fig. 16 Compass zones.
Please first read and note the introductory information and heed the WARNINGS The compass does not need to be calibrated in vehicles with a factory-installed navigation system.
There is no On vehicles without a factory-installed navigation system, the compass is calibrated automatically. If
electrical or metallic accessories are added to the vehicle, the compass must be recalibrated.
Compass menu item in this case.
Adjusting the compass zone
Switch on the ignition. Select the
Select the compass zone according to the current location ⇒  Adjust and confirm compass zone (
Settings menu followed by the Compass and Zone menu items.
fig. 16.
1-15) by using the arrow buttons.
Calibrating the compass
In order to calibrate the compass, you need a valid compass zone for the location and enough room to drive in a circle.
Switch on the ignition. Select the Confirm the
button on the multi-function steering wheel, and then drive in a complete circle at about 6 mph (10 km/h).
During calibration, the compass direction is displayed.
Settings menu followed by the Compass and Calibrate menu items.
Please drive a full circle to calibrate message by pressing the 
CAL is shown in the instrument cluster display. The calibration is complete when
Service reminder display
Please first read and note the introductory information and heed the WARNINGS
The service appointment reminder is shown in the instrument cluster display ⇒ fig. 13 (3) ⇒ fig. 14 (3). For more information, please See ⇒ Booklet
Information on maintenance intervals ⇒ Booklet For vehicles with time- or distance- driven dependent service, fixed service intervals are displayed.
Service reminder
If service is due in the near future, a service reminder is displayed when the ignition is switched on an Service in --- mi or --- days (Service in --- km or --- days) is shown on the instrument cluster display.
Service event
When service is due, an audible signal sounds when the ignition is switched on, and a flashing wrench symbol is displayed for several seconds. For vehicles with text messages, Service now is indicated on the instrument cluster display.
Viewing service messages
Service messages can be viewed in the Infotainment System.
Switch on the ignition. Press the CAR Infotainment button. Tap the Service function key on the screen.
Warranty and Maintenance
Warranty and Maintenance
.
.
A minus sign in front of the number of miles (kilometers) or days means that service is overdue. Service since --- mi or --- days (Service since --- km or --- days) is shown
on the display ⇒ 
The service reminder disappears after a few seconds when the engine is running or the OK button on the multi-function steering wheel has been pushed.
fig. 316.
Volkswagen Information System
Introduction
In this section you’ll find information about:
Menu structure – overview Using the instrument cluster menus Main menu Vehicle menu
When the ignition is switched on, you can display different types of information in the instrument cluster. The menu options vary depending on whether you have a Basic or Premium version Volkswagen Information System. With the Premium instrument cluster display can also be used to control certain vehicle features.
Buttons on the windshield wiper lever operate the menus for Basic instrument cluster. The Premium version has control buttons on in the right side of the multi-function steering wheel.
The number of menus in the instrument cluster display depends on the electronics and equipment on the vehicle.
An authorized Volkswagen dealer or an authorized Volkswagen Service Facility may be able to add or modify functions depending on your vehicle's equipment
Some menu items can only be accessed when the vehicle is not moving.
As long as a priority 1 warning message is displayed, no menus can be accessed on vehicles with the Premium instrument cluster. In order to display menus, acknowledge the warning by pressing the OK button on the multi-function steering wheel.
More information:
Outside mirrors
Infotainment System
WARNING
Driving on today's roads demands the full attention of the driver at all times. Driver distrac­tion causes accidents, collisions and serious personal injury!
Never access menus when the vehicle is moving.
Emergency starting and starting the engine with a very weak vehicle battery or after the vehicle battery has been replaced may change or delete system settings (including time, date, personal con­venience settings and programming). Check the settings and correct as necessary once the vehicle battery has built up a sufficient charge.
Menu structure – overview
Please first read and note the introductory information and heed the WARNINGS
Vehicle
Vehicle status
Hybrid
Tire pressure
Display since start
Display since refuel
Display long-term
Digital speed (digital speed display).
Navigation
Audio
Source list
– DAB
– FM
– AM
– Radio memory
– HDD
– SD
– DVD
– USB
– Bluetooth
– TV tuner
– TV station memory
– External AV source
Telephone
Directory
Dialed numbers
Missed calls
Received calls
Using the instrument cluster menus
Fig. 17 Right side of the multi-function steering wheel: Controls for the menus in the instrument cluster.
Please first read and note the introductory information and heed the WARNINGS
Displaying the main menu
Switch on the ignition.
If a message or the vehicle pictograph is displayed, press the OK button ⇒ fig. 17.
To scroll through the individual main menu items, push keys or several times
To access a menu item, press the OK button.
Displaying a sub-menu
Press the button on the multi-function steering wheel to access a submenu.
Press the or buttons until the menu item you want is highlighted. The highlighted menu item
is between the two horizontal lines.
Highlight or confirm the selection with the OK button.
If you make no selection within about 10 seconds, the screen switches back to the previous menu.
Returning to the main menu
Press the or buttons ⇒ 
fig. 17.
Main menu
Please first read and note the introductory information and heed the WARNINGS
Menu Function See
Information displays from active navigation system:
Turn arrows and proximity bars are shown if route guidance is activated. The design is
Naviga­tion
similar to the symbols used in the Infotain­ment System.
Audio
Telephone
If route guidance is inactive, the display shows the direction of travel (compass direc­tion) and the name of the road or street you are now on.
Display of radio station you are listening to.
Display of CD being played.
Display of various media sources.
Display of the directory and various calling information.
Use of telephone features.
Menu Function See
Display of current warnings or text messages and other system components depending on
Vehicle
the equipment level.
Information and settings for the multi-function indicator (MFI).
Vehicle menu
Please first read and note the introductory information and heed the WARNINGS
Menu Function
Display and storage of current warning and information
Vehicle sta­tus
messages. This menu item appears only if there are current warn­ings or text messages. The number of available mes­sages is shown in the display. Example: 1/1 or 2/2.
Hybrid
Tire pres­sure
Display since start
Display since refuel
Shows the current energy flow for hybrid vehicles
Display of current tire pressures in vehicles with direct
Tire Pressure Monitoring System (TPMS) ⇒ page 203.
Trip memory: Display and storage of the driving and fuel consumption data compiled from the time the ignition is switched on to the time it is switched off. If the journey is continued within two hours after the ignition is switched off, the information from the new leg of the journey is counted as well. The memory is auto­matically cleared if the vehicle is not driven for more than two hours.
Trip memory: Display and storage of driving and fuel consumption data. The memory is automatically cleared when the vehicle is fueled again.
Menu Function
Display long-term
Trip memory: Display and storage of the accumulated driving and fuel consumption data of any number of single trips up to a total driving time of either 19 hours and 59 minutes or 99 hours and 59 minutes, and up to a total distance of either 1,999.9 miles (1,999.9 km) or 9,999 miles (9,999 km), depending on the instrument cluster version. If one of the stored values is exceeded, then the memory is automatically cleared and starts again from 0.
Digital speed
Alt. speed display
Back
Possible displays
When selecting 1 of the 3 trip memories Display since start, Display since refuel, or Display long-term, you can access the following submenus:
Switch the digital speed on or off. Shows the current vehicle speed in digital form.
Switch the second speed on or off. Shows the current vehicle speed in digital form.
The display switches back to the main menu.
Submenu Function
Travel time
Current consump­tion
Driving time in hours (h) and minutes (min) cor­responding to the trip memories
Display since start, Display since refuel, or Display long-term (toggle).
Current fuel consumption in miles per gallon (l/100 km) while driving. When units are set to miles, dashes appear instead of a number when the engine is running and the vehicle is standing still. When units are set to kilometers, the display shows liters consumed per hour when the engine is running and the vehicle is standing still.
Submenu Function
Average consump­tion
Average fuel consumption in miles per gallon (l/100 km) on trips per trip memories is displayed once the vehicle has been driven about 330 feet (100 m). Until then, dashes appear instead of a number. The value displayed is updated every 5 seconds.
Range
Estimated distance in miles (km) that the vehicle can go with the fuel left in the tank the way you are currently driving. Takes account of the cur­rent fuel consumption, among other things.
Distance
Distance driven in miles (km) from the time the ignition was switched on.
Average speed
The average speed is displayed after the ignition is switched on and the vehicle has been driven about 300 feet (100 m). Up to this point, dashes appear instead of a number. The value displayed is updated every 5 seconds.
This display appears when the AdBlue fuel range falls to about 1500 miles (2400 km) and then
AdBlue
provides current information as the range contin­ues to diminish. You must refuel with AdBlue within this range
Switching between the displays
Press the or button on the multi-function steering wheel.
Clearing a memory manually
Select the memory that you want to clear
Press and hold the OK button on the multi-function steering wheel for about 2 seconds.
Driving checklists and warnings
Introduction
In this section you’ll find information about:
Getting ready and driving safely Driving in other countries Driving through water on roads
Depending on where the vehicle is used, it might be advisable to install drivetrain underbody protec­tion. Drivetrain underbody protection can reduce the risk of damage to the vehicle underbody and engine oil pan when driving over curbs, on rough private roads, or on dirt roads, for example. Volkswagen recommends having the work done by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
More information:
Sitting properly and safely Transporting Starting, shifting, parking Saving fuel and helping the environment Consumer information
WARNING
Driving under the influence of alcohol, illegal drugs, narcotics and some medications may cause collisions and other accidents, severe personal injuries and even death.
Alcohol, illegal drugs, narcotics and some medications may severely affect perception, reaction times and safe driving, which may result in the loss of vehicle control.
Getting ready and driving safely
Please first read and note the introductory information and heed the WARNINGS
Checklist
Observe the following points before and during every drive for your own safety, the safety of all pas­sengers and others ⇒  :
Check proper function of lights and turn signals. Check tire pressure (Tires) and fuel level (Refueling). Make sure that all windows are clean. Make sure that the engine is not covered by blankets or other materials and that the engine air
intake is free of obstacles.
Store items and all luggage safely in the storage compartments, in the luggage compartment and,
where applicable, on the roof ⇒  Transporting.
Always make sure that nothing keeps the pedals from moving freely.
Make sure that children are properly secured by a restraint system appropriate for their size and
weight ⇒  Child safety and child restraints.
Properly adjust front seats, all head restraints and mirrors to the correct height ⇒  Adjusting the
seating position.
Wear shoes that give your feet a good grip and that give you a feel for the pedals. Make sure that the floormat on the driver side is properly fastened and cannot interfere with the
pedals.
Assume a proper seating position before the vehicle starts to move and keep this position while
driving. Make sure that all passengers do the same ⇒  Adjusting the seating position.
Properly fasten your safety belt before driving the vehicle and wear your safety belt properly at all
times while driving. Make sure that all passengers do the same ⇒  Safety belts.
Only transport as many passengers as there are seats and safety belts available. Never drive if your driving ability has been impaired, for example, by medication, alcohol, or illegal
drugs.
Never let passengers or phone calls distract you while driving and never take your attention off the
road while using vehicle software or adjusting vehicle equipment or accessories.
Always adapt your speed and driving style to visibility, weather, road, and traffic conditions. Always obey traffic laws and speed limits. On long trips make frequent rest stops – at least once every 2 hours. Secure animals in the vehicle with a system that corresponds to their weight and size.
WARNING
Alwa ys observe traffic rules and posted speed limits and use common sense. Your good judgment can mean the difference between arriving safely at your destination and being seri­ously injured in a crash or other kind of accident.
Regular service and maintenance of your vehicle is important both for operational and driving
safety and to help prolong your vehicle's service life. Always follow the scheduled maintenance inter­vals in the ⇒ Booklet
frequent stop-and-go driving, driving in very dusty areas, trailer towing, and other factors may make it necessary to have the vehicle serviced more frequently. Ask an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for more information.
Warranty and Maintenance
, especially for changing the brake fluid. Hard use,
Driving in other countries
Please first read and note the introductory information and heed the WARNINGS
Checklist
Some countries have special safety standards and emissions requirements that your vehicle may not meet. Before taking your vehicle to another country, Volkswagen therefore recommends that you ask your authorized Volkswagen dealer or authorized Volkswagen Service Facility about the following issues with regard to the country to which you would like to travel:
Should the vehicle be technically prepared for the trip abroad, such as masking or adjusting head-
lights?
Are maintenance, repair facilities, necessary tools and testing equipment as well as spare parts
readily available for your vehicle?
Are there authorized Volkswagen dealers and authorized Volkswagen Service Facilities in the
countries where you will be driving?
For gasoline engines: Is unleaded fuel with the right octane rating readily available? For diesel engines: Is ultra low-sulfur diesel fuel and AdBlue readily available?
Are engine oil ⇒  Engine oil and other operating fluids that meet Volkswagen quality and perfor-
mance requirements available where you will be driving? For more information, please See
⇒ Booklet
Does the factory installed navigation system work in the countries where you will be driving, and is
navigation data available?
Are special or heavy-duty tires necessary for the kind of driving expected?
Warranty and Maintenance
.
NOTICE
Volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailability of Genuine Volkswagen parts.
Driving through water on roads
Please first read and note the introductory information and heed the WARNINGS Note the following to help prevent vehicle damage when driving through water, for example on flooded
roads: Check the depth of the water before driving through it. The water must not be any higher than the bottom of the vehicle body ⇒ 
Do not drive faster than walking speed. Never stop the vehicle, and do not drive in reverse or switch the engine off when driving through
water. Oncoming vehicles may create waves that raise the water level and make it too deep for your
vehicle to drive through safely.
.
WARNING
After driving through w ater, mud, sludge, etc., the brakes react slower and need longer stop­ping distances.
Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
Avoid abrupt or sudden braking maneuvers immediately after driving through water.
NOTICE
Vehicle components such as the engine, transmission, suspension or electrical system may be severely damaged by driving through water. To help prevent damage to these components, have your vehicle inspected by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility after driving through water.
Never drive through salt water. Salt causes vehicle corrosion. Thoroughly rinse with fresh water all vehicle parts that were exposed to salt water.
Technical data
Introduction
In this section you’ll find information about:
Important vehicle labels Engine data Dimensions
Your vehicle's engine type is shown on the vehicle label or in the official vehicle documents. The specifications in this Manual refer to the base model. The stated values may vary, depending
upon different equipment or models, as well as with respect to special vehicles and vehicles exported to different countries.
More information:
Transporting Tires and wheels Infotainment System Saving fuel and helping the environment Fuel Engine oil Engine coolant Consumer information
WARNING
Disregarding or exceeding stated values for weights, loads, dimensions and maximum speed may result in accidents and serious personal injuries.
Important vehicle labels
Fig. 18 Vehicle identification label: Shown in the example with engine identification code CBFA 3.
Fig. 19 Vehicle Identification Number (VIN).
Please first read and note the introductory information and heed the WARNINGS Factory-installed safety certificates, stickers, and signs containing important information regarding
vehicle operation can be found in the engine compartment and on certain vehicle components, such as inside the fuel filler flap, on the passenger sun visor, in the driver door jamb, or on the luggage compartment floor.
Do not remove, alter, or render unusable or illegible any safety certificates, stickers, and labels. If vehicle components bearing safety certificates, stickers, or labels are replaced, make certain that
the firm doing the work attaches new conforming certificates, stickers, or labels to the same part of the new components.
Vehicle Identification Number (VIN)
The Vehicle Identification Number (VIN) is on a plate on top of the instrument panel on the driver side, and is visible from the outside through the windshield ⇒ 
bottom of the windshield. The vehicle identification number is also stamped into the top of the right drip channel in the engine compartment. The drip channel is between the spring strut tower and the right
fender. Open the engine hood to read the vehicle identification number ⇒  In the engine compart- ment.
fig. 19. The view window is on the side at the
Viewing the VIN in the Infotainment System
Switch on the ignition. Press the Tap the Settings function key on the screen. Select VIN/Number of keys from the list.
The VIN and the number of programmed remote control vehicle keys are shown in the Infotainment System screen.
Vehicle identification label
The vehicle identification label is on the left side of the rear panel in the luggage compartment, under the carpet on the luggage compartment floor, or at the rear of the spare wheel/tire compartment. The label contains the following information:
(1) Vehicle Identification Number (VIN) (2) Vehicle type, engine output, transmission (3) Engine and transmission identification code, paint number, interior. In the example, the engine
(4) Optional equipment, part numbers
Safety Compliance Certification Label
A safety certificate affixed to the door jamb in the driver door confirms that at time of production all necessary safety standards and requirements of the traffic safety agency of the respective country were met. The month and year of production as well as the vehicle identification number may be listed as well.
Radiator fan and high voltage warning sticker
A warning sticker about the radiator fan and the high voltage of the electrical system is located in the engine compartment next to the engine hood release. The vehicle ignition system complies with the Canadian standard ICES-002.
Tire inflation pressure label
A tire inflation pressure label is on the driver door jamb ⇒ page 174, Tires and wheels.
Additional high-voltage warning labels
Your vehicle also has additional warning labels that warn again touching high-voltage components ⇒  Hybrid drive.
CAR Infotainment button.
classification code is “CBFA”
Engine data
 Please first read and note the introductory information and heed the WARNINGS
Gasoline engine
Maximum
power output
Injection
technology
Engine
code
Maximum
torque
No. of cylin-
ders
Displacement
Maximum
power output
Injection
technology
Engine
code
Maximum
torque
No. of cylin-
ders
Displacement
280 hp at 6200 rpm 206 kW at 6200 rpm
Diesel engine
Maximum
power output
240 hp at 3500-4000 rpm 176 kW at 3500-4000 rpm
Hybrid drive vehicle
Total power
output
FSI® CGRA
Injection
technology
®
CNRA
TDI
Injection
technology
3.6L
Engine
code
3.0L
Engine
code
265 ft-lbs at 2900
- 4000 rpm
360 Nm at 2900 -
4000 rpm
Maximum
torque
406 ft-lbs at
1750-2250 rpm
550 Nm at 1750-
2250 rpm
Maximum
torque
(combined)
6 cylinders
219.5 CID
(3597 ccm)
No. of cylin-
ders
Displacement
6 cylinders
181.1 CID
(2967 ccm)
No. of cylin-
ders
Displacement
380 hp at 5500-6500 rpm 279 kW at 5500-6500
TSI
®
CGFA
3.0L
428 ft-lbs at
about 1000 rpm
560 Nm at about
1000 rpm
6 cylinders
182.7 CID
(2995 ccm)
rpm
Dimensions
 Please first read and note the introductory information and heed the WARNINGS
All except Hybrid drive vehicles
Length 188.8 inches (4795 mm)
Width 76.4 inches (1940 mm)
Height (unloaded) 68.2 inches (1732 mm)
Wheelbase 113.9 inches (2893 mm)
Minimum turning circle diameter 39 feet (11.9 m)
Track1, front 64.9 inches (1650 mm)
Track1, rear 65.7 inches (1670 mm)
Ground clearance 7.9 inches (200 mm)2
Approach angle – Off-road
25 degrees
Departure angle 26 degrees
Ramp angle 20 degrees
Max. gradient 31 degrees
Fording depth Maximum 20 inches (500 mm)
Hybrid drive vehicle
Length 188.8 inches (4795 mm)
Width 76.4 inches (1940 mm)
Height (unloaded) 68.2 inches (1732 mm)
1
Slight differences to these figures are possible, depending on wheel and tire size fitted and the level
selected.
2
Approx. figure for fully loaded standard vehicle; varies depending on your vehicle's equipment (engine,
tires, wheels, tire inflation pressure, driving situation and other factors).
Wheelbase 113.9 inches (2893 mm)
Minimum turning circle diameter 39 feet (11.9 m)
Track1, front 64.5 inches (1638 mm)
Track1, rear 65.3 inches (1658 mm)
Ground clearance 7.9 inches (200 mm)2
Approach angle – Off-road
25 degrees
Departure angle 26 degrees
Ramp angle 20 degrees
Max. gradient 31 degrees
Fording depth Maximum 20 inches (500 mm)
NOTICE
Please be careful when parking your vehicle in areas with parking barriers or curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barrier or curb that is too high while you are getting into or out of a parking spot.
Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Vehicle key set
Introduction
In this section you’ll find information about:
Remote control vehicle keys Emergency key Indicator light in the remote control vehicle key Replacing the remote control vehicle key battery Synchronizing the remote control vehicle key
More information:
Volkswagen Information System Power locking and closing system Starting and stopping the engine Consumer information Emergency closing and opening
DANGER
20 mm button cells and other lithium batteries will cause serious personal injury and even death within a short time if swallowed.
Always keep remote control vehicle key fobs with batteries, spare batteries, as well as dead button cells and larger 20 mm batteries out of the reach of children.
Get medical attention immediately if you suspect that a battery has been swallowed.
WARNING
Improper use of remote control vehicle keys can result in serious personal injury.
Always take the key with you when you leave the vehicle. It can be used to start the engine and operate vehicle systems such as the power windows, leading to serious personal injury. Children or other unauthorized persons could also lock the doors and the luggage compart­ment.
Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
Heat build-up in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
Remote control vehicle keys
Fig. 20 Remote control vehicle key with panic button.
 Please first read and note the introductory information and heed the WARNINGS
Remote control vehicle key
The remote control vehicle key can unlock and lock the vehicle from a distance. The remote transmitter and battery are inside the remote control vehicle key. The receiver is inside the
passenger compartment. The operating range of the remote control vehicle key for a fresh battery is several yards (meters) around the vehicle.
If the remote control vehicle key will not lock or unlock your vehicle, you probably need to replace the battery in the remote control vehicle key ⇒  Replacing the remote control vehicle key battery. If this is
not the problem, the key should be resynchronized by an authorized Volkswagen dealer, an author­ized Volkswagen Service Facility, or another qualified workshop. See also ⇒  Synchronizing the re-
mote control vehicle key.
Panic button
Press button ⇒ fig. 20 only in emergencies! After pressing the button, an alarm signal will sound and the turn signals will flash. Press the button again to switch off the panic feature.
Replacement vehicle keys
The vehicle identification number is required to get a replacement key or an additional remote control vehicle key.
Up to 8 remote control vehicle keys, each of which must be properly cut, coded, programmed, and synchronized, can be used with your vehicle.
Each new vehicle key contains a microchip and must be coded with the data from the vehicle's elec­tronic immobilizer. A vehicle key will not work if it does not contain a microchip or contains a chip that is not coded, even if the key bit was cut correctly.
You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen deal­ers, authorized Volkswagen Service Facilities and from certain independent repair facilities and lock­smiths which are qualified to make remote control vehicle keys.
Each vehicle key must be programmed by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop in order for it to work with your vehicle.
To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at (1-800-822-8987).
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit­ters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons ⇒ fig. 20 or the power locking buttons ⇒ fig. 27 are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened in this span of time, the vehicle is automatically locked afterwards.
Emergency key
Fig. 21 Releasing the emergency key and removing it from the remote control vehicle key.
Fig. 22 Releasing the emergency key and removing it from a remote control vehicle key with a panic button.
Please first read and note the introductory information and heed the WARNINGS There is an emergency key inside the remote control vehicle key fob for manual unlocking and locking
the vehicle.
(1) Emergency key release button. (2) Locking catch in the remote control vehicle key. (3) Emergency key in the remote control vehicle key, with eyelet for fastening to a key chain. (4) Emergency key removed.
Releasing and removing the emergency key
With one hand, press and hold button With the other hand, press the locking catch
out in the direction of the arrow.
(1) ⇒ fig. 21 or ⇒ fig. 22.
(2) under the emergency key (4) while pulling the key
Using the emergency key
The emergency key can be used for the following:
Locking and unlocking the glove compartment ⇒  Storage areas.
Manually locking and unlocking the vehicle ⇒  Emergency closing and opening.
Reinserting the emergency key
Insert the emergency key Slide the emergency key in the direction opposite to the arrow until it locks into place.
(4) or into the opening of the key fob.
Indicator light in the remote control vehicle key
Fig. 23 Indicator light in the remote control vehicle key.
Please first read and note the introductory information and heed the WARNINGS
If a button in the remote control vehicle key is pressed briefly, the indicator light (arrow) ⇒ fig. 23 will flash once briefly. If you press and hold a button, it flashes repeatedly.
If the indicator light in the remote control vehicle key does not come on when the button is pressed, the battery inside the key must be replaced ⇒  Replacing the remote control vehicle key battery.
A Declaration of Compliance with the United States FCC and Industry Canada regulations is found in the Consumer Information section of this Manual ⇒  Declaration of Compliance, Telecommunications
and Electronic Systems.
Replacing the remote control vehicle key battery
Fig. 24 Removing battery cover from the remote control vehicle key.
Fig. 25 Opening battery compartment of the remote control vehicle key.
Please first read and note the introductory information and heed the WARNINGS Volkswagen recommends having the battery in the remote control vehicle key changed by an author-
ized Volkswagen dealer or an authorized Volkswagen Service Facility.
The battery is in the remote control vehicle key under a cover ⇒  pay attention to the correct polarity and use the same type of battery ⇒  .
Removing the cover
Take the emergency key out of the remote control vehicle key fob ⇒ page 37, Emergency key. Insert the end of a bent paper clip (or other suitable object) into the opening
remote control vehicle key as far as it will go. Then press it down and towards the outer edge of the remote control vehicle key fob.
Remove the paper clip and remove the cover
(2) in the direction of the arrow.
Replacing the battery
Hold the key so that the VW emblem points up.
Pull the battery compartment out ⇒ 
(4).
Carefully place the new battery into the battery compartment slot with the flat side down.
Push the cover as shown ⇒ 
hear it click into place.
Push the battery compartment in the direction opposite to the arrow ⇒  control vehicle key fob.
fig. 25 (3) in the direction of the arrow and remove the battery
fig. 25 and press it down (opposite to direction of the arrow) until you
fig. 24. When changing the battery,
(1) on the back of the
fig. 25 back into the remote
Replacing the cover
Insert the thin left side of the cover ⇒  thick right side down until the cover locks into place.
Reinsert the emergency key into the remote control vehicle key ⇒  Emergency key.
fig. 24 (2) in the remote control vehicle key and press the
NOTICE
Changing the battery improperly can damage the remote control vehicle key.
Using the wrong battery can damage the remote control vehicle key. Replace a dead battery
with a new one that has the same voltage, size, and specifications.
Make sure the plus and minus poles of the battery are correctly positioned.
Dispose of old batteries in an environmentally responsible manner and keep them out of the
reach of children.
Batteries of the type used in your remote control vehicle key may contain Perchlorate Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.
Synchronizing the remote control vehicle key
Please first read and note the introductory information and heed the WARNINGS If the button is pressed often while outside the operating range, it is possible that the vehicle cannot
be locked or unlocked anymore with the remote control vehicle key. Synchronize the vehicle key as follows:
Synchronizing the remote control vehicle key when the vehicle is closed
Take the emergency key out of the remote control vehicle key fob ⇒  Emergency key.
Remove the cap from the door handle on the driver door ⇒  Emergency closing and opening. Manually unlock the vehicle with the emergency key within 1 minute. Switch the ignition on with the remote control vehicle key fob. The synchronization is complete. Put the emergency key in the remote control vehicle key fob and reinstall the cap.
Synchronizing the remote control vehicle key when the vehicle is open
Turn the ignition on with the remote control vehicle key fob. The synchronization is complete.
Power locking and closing system
Introduction
In this section you’ll find information about:
Indicator light in the driver door Description of the power locking system Unlocking and locking the vehicle from the outside Unlocking and locking the vehicle from the inside Unlocking or locking vehicles with Keyless Access Anti-theft alarm system
The power locking system works properly only when all doors and the rear hatch are completely closed. When the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
For vehicles equipped with the Keyless Access locking and starting system, the vehicle can be locked only if the ignition is switched off and the driver door is closed.
Leaving the vehicle unlocked for longer periods of non-use (for example, in your garage) can cause the vehicle battery to drain so that the engine can no longer be started.
More information:
Exterior views Volkswagen Information System Vehicle key set Doors Rear hatch Power windows Power sunroof Trailer towing Emergency closing and opening
WARNING
Improper use of power locks can result in serious personal injury.
The power locking button locks all doors. Locking the doors from the inside can help prevent unintended door opening during a collision and can also prevent unwanted entry from the outside. Locked doors can, however, delay assistance to vehicle occupants and rescue from the outside in an accident or other emergency.
Never leave children or anyone who cannot help themselves behind in the vehicle. All doors can be locked from the inside with the power lock button. This could leave people trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly reach levels that can cause unconsciousness and death, particu­larly to small children.
Never allow passengers to remain in a locked vehicle. In an emergency any person still inside the vehicle might not be able to get out.
Indicator light in the driver door
Please first read and note the introductory information and heed the WARNINGS
The indicator light for the power locking system is in the driver door ⇒  Passenger compartment.
After the vehicle is locked Meaning
The red LED light flashes for about
The vehicle is locked.
2 seconds in short intervals, then slower.
Red LED light flashes for about 2 seconds in short intervals, then lights up continuously for about 30 seconds.
Locking system malfunction. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Description of the power locking system
Please first read and note the introductory information and heed the WARNINGS The power locking system lets you unlock and lock all doors and the rear hatch.
From the outside with the vehicle key.
From the outside with Keyless Access ⇒  Unlocking or locking vehicles with Keyless Access.
From the inside with the power locking switch ⇒  Unlocking and locking the vehicle from the inside.
The doors and the rear hatch can be locked manually if the remote control vehicle key is not working.
Automatic locking (Auto lock)
The vehicle will lock automatically when it reaches a speed of about 10 mph (15 km/h). When the vehicle is locked, the indicator light comes on in the power locking button ⇒ 
Automatic unlocking (Auto unlock)
All doors automatically unlock when you switch off the ignition and open a door from inside the vehicle. On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park (P) and the ignition is switched off. Auto unlock works only if the vehicle has been automatically locked with the Auto lock feature. The indicator light goes out in the power locking button when the doors
unlock ⇒ 
Switching functions on and off in the Infotainment System
Certain power locking feature can be turned on and off in the Infotainment System.
Switch on the ignition. Press the Tap the Settings function key on the screen. Select Central locking from the list.
If the check box in the function key is checked , the feature is switched on.
fig. 27.
CAR Infotainment button.
fig. 27.
Function key: supplementary information
Lock automatically: Automatically locks all doors and the rear hatch at a
speed of about 9 mph (15 km/h). To unlock when the vehicle is not mov­ing, press the power locking switch or take the key out of the ignition. Tap the function key to deactivate the feature.
Confirmation tone: The horn beeps once to confirm that the vehicle is
locked. Tap the function key to deactivate the feature.
Fold in mirrors: Automatically folds in the outside mirrors when the ve-
hicle is locked. Tap the function key to deactivate the feature.
Unlock doors: Controls options for unlocking doors with the button in
the remote control vehicle key. Tap the function key Unlock doors or and select the desired option in the pop-up window.
All: All doors and (possibly) the rear hatch are unlocked when the
vehicle is unlocked with the remote control vehicle key.
Function key: supplementary information
Driver only: Only the driver's door is unlocked when the vehicle is
unlocked with the remote control vehicle key. All doors and (pos­sibly) the rear hatch open only if the button is pushed a second time.
Unlock trunk separately: The rear hatch remains locked when the vehi-
cle is unlocked. Pressing the & button unlocks the rear hatch. Tap the function key to deactivate the feature.
Locking the vehicle after airbag inflation
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:
Function Action
Locking the vehicle
– Switch the ignition off.
with the power lock­ing switch:
– Open a door once.
– Press power locking switch .
Locking the vehicle
– Switch the ignition off and on again.
with the remote con­trol vehicle key:
OR: Remove the remote control vehicle key from
the ignition.
– Open a door once.
– Lock the vehicle with the remote control vehicle key.
If the remote control vehicle key buttons ⇒  Remote control vehicle keys or one of the power locking buttons ⇒  Unlocking and locking the vehicle from the inside are pushed repeatedly in quick
succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened during this time, the vehicle is automatically locked afterwards.
Unlocking and locking the vehicle from the outside
Fig. 26 Buttons in the remote control vehicle key.
Please first read and note the introductory information and heed the WARNINGS
Function Using the buttons on the
remote control vehicle
⇒ fig. 26
key
Unlock the vehi­cle.
Press the button twice to open all doors and the rear hatch.
Using the emergency key
Insert the emergency key into the driver door lock and turn counterclockwise.
Lock the vehicle. Press the button. Insert the emergency key
into the driver door lock and turn clockwise.
Unlock the rear
Press the & button.
hatch.
Note: Depending on the settings for the power locking system in the Central locking sub-menu, it may be necessary to press the button twice to unlock all doors and the rear hatch ⇒  Switching functions
on and off in the Infotainment System. The remote control vehicle key unlocks and locks the vehicle only when the battery in the remove
control vehicle key have enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.
All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked. The horn beep can be disabled by deactivating the “Confirmation tone” feature in the Central locking
sub-menu ⇒  Switching functions on and off in the Infotainment System. All turn signals flash twice to confirm that the vehicle has been unlocked.
If the turn signals do not flash to confirm locking, one or more doors, the rear hatch or the engine hood is not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
If the vehicle was unlocked with the remote control vehicle key and the door or the rear hatch has not been opened in about 30 seconds, the vehicle is automatically locked again. This feature helps pre­vent the vehicle from staying unlocked unintentionally.
Unlocking and locking the vehicle from the inside
Fig. 27 On all 4 doors: Power locking switch.
Please first read and note the introductory information and heed the WARNINGS
Press button
The power locking switch works whether the ignition is switched on or off, but only when all doors are closed.
If the vehicle is locked with the remote control vehicle key, the power locking switch is deactivated. If the vehicle is locked with the power locking switch:
The indicator light in the power locking switch comes on ⇒ fig. 27 to indicate that all doors and the rear hatch are locked.
The anti-theft alarm system is not turned on. Opening doors or the rear hatch from the outside is not possible, at a traffic light, for example. Doors can be unlocked and opened separately from inside the vehicle by pulling the door handle to
open the door. The indicator light goes out. The unopened doors and rear hatch remain locked and cannot be opened from the outside.
An open driver door will not be locked. This helps keep the driver from being locked out of the vehicle.
The vehicle is unlocked if you push the button while the vehicle is standing still. Depending on the settings in the Central locking sub-menu ⇒  Switching functions on and off in the Infotainment System,
it may also be unlocked when you take the vehicle key out of the ignition or, on vehicles with Keyless Access, when you open the driver door (
⇒ fig. 27:
Unlock the vehicle.
Lock the vehicle.
Auto. open).
Unlocking or locking vehicles with Keyless Access
Fig. 28 A: Ranges of the Keyless Access locking and starting system. Outside the vehicle: Unlocking range.
Inside the vehicle: starting range. B: Keyless Access locking and starting system: Sensor 1 for unlocking on the inside of the front door handles. Sensor for locking on the outside of the door handles 2.
Please first read and note the introductory information and heed the WARNINGS Keyless Access is a keyless starting and locking system that unlocks and locks the vehicle without
active use of a remote control vehicle key. All you have to do is have a valid vehicle key within range
⇒ 
fig. 28 A and touch a sensor surface on one of the front door handles ⇒ fig. 28 B or push the button
on the rear hatch ⇒  Rear hatch when a valid vehicle key is within range ⇒  .
General information
When a valid vehicle key comes within range ⇒  tem recognizes a valid vehicle entry request as soon as a door handle sensor is touched on the driver or front passenger door or the button on the rear hatch is pressed. The following functions are then enabled without active use of the vehicle key:
Keyless Entry: Unlocking the vehicle with the sensor surfaces on the door handles of the driver or front passenger door (1) is pressed or by using the button on the rear hatch.
Keyless Go: Start engine and drive. For this, you just have to press the starter button and have a valid remote control vehicle key inside the vehicle.
Keyless Exit: Locking the vehicle via the door handle of the driver or front passenger door.
Easy Open: Opening the rear hatch by moving your foot below the rear bumper ⇒  Sensor-
controlled rear hatch opener (Easy Open) The power locking and closing system works like the standard unlocking and locking system. Only the
way that the systems are operated is different. All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it
has been locked. If the vehicle was unlocked and within the next few seconds no door or the rear hatch has been
opened, the vehicle is automatically locked again.
Unlocking and opening doors (Keyless Entry)
Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor surface
(1) B. When doing so, do not contact the sensor on the door handle (2) B.
Open the door.
fig. 28, the Keyless Access locking and starting sys-
Closing and locking doors (Keyless Exit)
Switch off the ignition. Close the driver door.
Touch the sensor surface in the door handle on the driver or front passenger door ⇒ 
once. The vehicle is locked. The door being locked must be closed.
fig. 28 (2) B
Unlocking and locking the rear hatch (Keyless Entry for the rear hatch)
If the vehicle is locked and a valid vehicle key is within range ⇒ fig. 28 A of the rear hatch, it unlocks automatically when opened.
Open and close the rear hatch as you would a standard rear hatch ⇒  Rear hatch. The rear hatch locks automatically when it is closed except in the following situations:
The vehicle is completely unlocked. When an authorized vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated. All other functions (remote central locking and unlocking as well as emergency starting) remain active and unchanged.
A key that was inside the vehicle when it was locked from the outside is reactivated:
By pressing a button on the deactivated key. By pressing a door handle sensor when the deactivated key is outside of the vehicle, but within
range. By starting the engine with the starter button on the front center console.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for 30 minutes.
The sensors become active again when the vehicle is locked with the vehicle key and the ignition is switched on one time.
The sensors become active again if one of the following events occurs:
 30 minutes have passed.  OR: The vehicle is unlocked using the button in the remote control vehicle key.  OR: The rear hatch is opened.  OR: The vehicle is mechanically unlocked using the emergency vehicle key.
Convenience features
To use the convenience closing feature to close all power windows, hold your finger on the lock sensor surface
(2) on the outside of the door handle for a few seconds until the windows close.
Remove your finger from the lock sensor surface sensor surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1 (arrow), all of the windows will open (safety function). Pinch protection is active during convenience closing of the windows.
The settings in the which doors open when the door handle sensor surface is touched.
Settings – Convenience menu ⇒  Volkswagen Information System determine
(2) to stop the function. If you touch the unlock
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle. All windows may open if you turn the spray of water or steam away from and then back onto the door handle sensor surface in quick succes­sion.
The door may not open if the outside and inside door handles are used at the same time.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access The vehicle can still be manually
locked or unlocked with the emergency key ⇒  Opening and closing.
The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help with this problem ⇒  Exterior care and
cleaning.
Anti-theft alarm system
Please first read and note the introductory information and heed the WARNINGS Your vehicle is either equipped with an anti-theft alarm system or pre-equipped for anti-theft alarm
system installation. If the vehicle is pre-equipped for installation of the anti-theft alarm system, the alarm system can be retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
The anti-theft alarm system makes it more difficult for someone to break into or steal the vehicle. The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock
button on the remote control vehicle key.
When is the alarm triggered?
The anti-theft alarm system sounds for about 30 seconds and flashes the turn signals for up to 5 minutes, if the following occurs with respect to the locked vehicle:
Opening a door that has been mechanically unlocked. Forcibly opening a door. Forcibly opening the engine hood. Forcibly opening the rear hatch. Switching on the ignition with an invalid key. Disconnecting the vehicle battery.
Disconnecting an anti-theft system integrated trailer ⇒  Trailer towing.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key and switch on the ignition with a valid remote control vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the door handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of the
steering column trim and pressing the starter button ⇒  Unlocking or locking vehicles with Keyless Access.
After the alarm has stopped and the vehicle is opened again in the same or a different area that is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the rear hatch is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock switch on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked with the emergency key, only the driver door is un­locked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and activates the central locking button. To unlock the doors, use the central locking button or remote control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.
Doors
Introduction
In this section you’ll find information about:
Warning light Electric child safety locks
More information:
Exterior views Vehicle key set Power locking and closing system Power windows Emergency closing and opening
WARNING
A door that is not closed properly ma y open suddenly when the vehicle is moving and cause severe injuries.
Stop immediately and close the door.
Make sure that the door is safely and completely latched when closed. The closed door
must be flush with the surrounding auto body parts.
Open or close doors only if no one is in the way.
WARNING
A door kept open with the door stop may close in strong winds or on inclines and cause inju­ries.
Always hold doors by the door handle while opening and closing.
Warning light
 Please first read and note the introductory information and heed the WARNINGS
Lights
Possible cause Proper response
up
At least one vehicle door is open or improperly closed.
Stop!
Open and close the door again.
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
If a door is not closed properly, the warning light in the instrument cluster comes on showing an open door.
Depending on vehicle options, a symbol may be displayed in the instrument cluster instead of the warning light. The symbol will still be displayed even after the ignition is switched off. The instrument cluster display goes out about 15 seconds after the vehicle has been locked.
Electric child safety locks
Fig. 29 In the driver door: Buttons for the electric child safety locks.
Please first read and note the introductory information and heed the WARNINGS The electric child safety locks keep the rear doors from being opened from the inside, so that children
cannot open them accidentally. The rear power window switch for the selected side is also disabled. The controls for the power windows and door locks can be operated separately (left or right) to prevent restrictions being placed on an adult passenger seated in the back with a child. The left button
fig. 29 (1) and the right button (2) switch the child safety lock on for either the left or right side,
⇒ 
respectively. A yellow indicator light in the button comes on to indicate activation.
Activating or deactivating electric child safety locks
Function Response
Activate: Press the left button or the right but-
ton, light comes on ⇒ 
fig. 29.
Deactivate: Press the respective button again,
light goes out.
WARNING
When the electric child safety lock is engaged, that rear door cannot be opened from the inside.
Never leave children, disabled persons, or anyone who cannot help themselves, in the vehicle when locking the doors. This could result in people being locked in the vehicle. This could result in people being trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat build-up in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly reach levels that can cause unconsciousness and death, particu­larly to small children.
Rear hatch
Introduction
In this section you’ll find information about:
Warning light Opening the rear hatch Power operation of the rear hatch Sensor-controlled rear hatch opener (Easy Open)
More information:
Exterior views Power locking system Sensor-controlled rear hatch opener (Easy Open) Transporting Emergency closing and opening
WARNING
Accidents and severe personal injuries can result if you unlock, open, or close the rear hatch when someone is in the way.
Only open or close the rear hatch if no one is in the way.
After closing the rear hatch, always make sure that it is properly closed and locked so that
it cannot open suddenly when the vehicle is moving. The closed rear hatch must be flush with the surrounding auto body parts.
Always keep the rear hatch closed while driving to help keep poisonous exhaust gas from being drawn into the vehicle.
Never open the rear hatch when a luggage rack is installed and loaded. If, for example, there are bicycles on a carrier on the rear hatch, it is possible that the lid will not be able to open automatically. An open rear hatch may fall on its own because of the additional weight. The open rear hatch must be supported or the weight must be removed from the luggage rack first.
Close and lock the rear hatch and all doors when the vehicle is not in use. First, make sure that no one is left inside the vehicle.
Never leave your vehicle unattended or let children play around your vehicle, especially when the rear hatch is open. A child could crawl into the vehicle and pull the rear hatch shut, becoming trapped and unable to get out. A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat build-up in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
Never leave children or anyone who cannot help themselves behind in the vehicle. They may lock the vehicle with the vehicle key or the power locking switch and lock themselves in.
NOTICE
Before opening or closing the rear hatch, make sure there is enough room to do so, as for example when the vehicle has a trailer or is in a garage.
NOTICE
Never use the gas strut or the power rear hatch to hold or clamp a load in place. This can damage the rear hatch and make it impossible to close.
Warning light
 Please first read and note the introductory information and heed the WARNINGS
Lights
up
Possible cause Proper response
OR
icon
appears
Rear hatch open or improper­ly closed.
Stop!
Open the rear hatch and then close it again.
in the
display
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
If the rear hatch is not closed properly, the red warning light comes on in the instrument cluster display or the vehicle icon appears in the instrument cluster showing an open rear hatch.
Depending on vehicle options, a symbol may be displayed in the instrument cluster instead of the warning light. The symbol will still be displayed even after the ignition is switched off. The Premium instrument cluster display goes out about 15 seconds after the vehicle has been locked.
WARNING
If the rear hatch is not closed properly, it may open suddenly when the vehicle is moving and cause severe injuries.
Stop immediately and close the rear hatch.
Always make sure the rear hatch is securely latched after you close it.
Opening the rear hatch
Fig. 30 In the driver door: Power button to unlock the rear hatch.
Fig. 31 Opening rear hatch from the outside.
Please first read and note the introductory information and heed the WARNINGS
If there are bicycles on a mounted luggage rack, it may not be possible to open the rear hatch ⇒  Remove items from the luggage rack and support the open rear hatch.
Unlocking and opening with the remote control vehicle key
Press and hold the & button on the remote control vehicle key to automatically open the rear hatch.
Unlocking and opening with the unlock switch on the driver door
Pull up the & switch on the driver door until the rear hatch opens automatically ⇒ fig. 30. The switch in the driver door also works when the ignition is switched off.
Opening with the button on the rear hatch
Unlock the vehicle or the rear hatch, or open a door.
Lift the rear hatch slightly while standing near the button ⇒ fig. 31 (arrow). The rear hatch opens
automatically.
.
WARNING
Improper and unsupervised unlocking or opening of the rear hatch can cause severe injuries. Never open the rear hatch when someone is in the way.
If a bicycle or luggage rack is installed on the rear hatch, it may be hard to see that the rear hatch is unlatched. An unlatched rear hatch may open suddenly when the vehicle is moving.
NOTICE
Before opening or closing the rear hatch, make sure there is enough room to do so, as for example when the vehicle has a trailer or is in a garage.
At temperatures below +32 °F (0 °C), the rear hatch may not open automatically after you unlock
it. It will be necessary to lift it by hand.
Power operation of the rear hatch
Fig. 32 Button in the open rear hatch.
 Please first read and note the introductory information and heed the WARNINGS
More information:
Sensor-controlled rear hatch opener (Easy Open) ⇒  Sensor-controlled rear hatch opener (Easy Open).
Opening rear hatch (Comfort opening)
Press the & button on the remote control vehicle key for about a second until the rear hatch automatically opens.
OR: Pull the & switch in the driver door up ⇒ 
OR: Operate the switch ⇒ fig. 31 (arrow) on the outside of the rear hatch.
If, while opening automatically, the rear hatch encounters resistance or becomes blocked by an obsta­cle, it will immediately stop opening.
The rear hatch cannot be opened automatically via its power feature if the factory-installed trailer hitch is electrically connected with the trailer.
The rear hatch can be opened by hand with some force.
Closing the rear hatch (Comfort closing)
Press the & button in the remote control vehicle key for about a second.
OR: Pull the & switch in the driver door up ⇒ fig. 30.
OR: Operate the switch ⇒ fig. 31 (arrow) on the outside of the rear hatch.
OR: Press the button in the open rear hatch ⇒ OR: Move by hand the rear hatch toward the closed position.
fig. 30.
fig. 32 ⇒  .
The rear hatch will then move into closing position by itself and will be closed by the soft-close feature
⇒ 
.
If, while closing automatically, the rear hatch meets resistance or becomes blocked by an obstacle, it will reopen slightly.
Check to see why the rear hatch could not close. Try again to close the rear hatch.
Canceling the opening or closing feature
You can stop the opening or closing of the rear hatch by pressing one of the & buttons a second time. Pressing one of the & buttons again makes the hatch move back to its original position.
You can then open the hatch further by hand. This requires some strength.
Saving the opening angle
The rear hatch must be at least half way open to be able to save the opening angle.
Stop the opening process at the desired opening angle
Press the ⇒ 
opening angle. The warning flashers will blink and a chime will sound to confirm that the angle has been saved. To completely open the rear hatch again you must first save a new opening angle.
Unlock the rear hatch and open it to the saved position. Manually push open the rear hatch as far as it will go. This requires some strength.
Press the ⇒  The opening angle has been reset to the factory setting.
fig. 32 button in the open rear hatch ⇒  for at least 3 seconds. This saves the
fig. 32 button in the open rear hatch for at least 3 seconds.
WARNING
Improper or unsupervised closing of the rear hatch can cause severe injuries.
Never leave your vehicle unattended or let children play around your vehicle, especially with the rear hatch left open. A child could crawl into the vehicle and pull the rear hatch shut, becoming trapped and unable to get out. A closed vehicle can become very hot or very cold depending on the season. Temperatures can quickly levels that can cause unconsciousness or death, particularly to small children.
WARNING
A closed rear hatch cannot open completely and an open rear hatch cannot close automati­cally if a luggage rack is installed on it or if it is covered by a heavy layer of snow. In this case, you will have to hold the rear hatch or prop it up to keep it open.
NOTICE
Before opening or closing the rear hatch, make sure there is enough room to do so, as for example when the vehicle has a trailer or is in a garage.
NOTICE
Remove any luggage or bicycle rack mounted on the rear hatch before opening the hatch.
NOTICE
If the system is operated too often in succession, it will shut itself off to help prevent overheat­ing.
The feature can be used again as soon as the system has cooled down. In the meantime, the rear hatch can be opened or closed by hand, though this requires some strength.
If the vehicle battery or the fuse is blown when the rear hatch is open, the rear hatch system must be reset. To reset the rear hatch, it must be closed once.
Make sure that the remote control vehicle key is not in the luggage compartment before closing
the rear hatch.
Sensor-controlled rear hatch opener (Easy Open)
Fig. 33 Keyless Access locking and starting system: Opening the sensor-controlled rear hatch (Easy Open).
Please first read and note the introductory information and heed the WARNINGS If your vehicle has Keyless Access, it may also be equipped with the Easy Open feature.
When a valid vehicle key is within range of the rear hatch ⇒ fig. 28 (A), the rear hatch can be unlocked and opened by moving your foot within the sensor’s range ⇒ 
Switch off the ignition and remove any vehicle key from the ignition. Stand about 2 ft. (60 cm) behind the middle of the rear bumper. Quickly move your foot under the middle of the rear bumper in a “kicking” motion. Move your foot back so that you are standing firmly on both feet again. It is not necessary to con-
tact the vehicle when you make this “kicking” motion. The high-mounted brake light and the turn signals flash once to show that the Easy Open feature is
opening the rear hatch. The rear hatch opens in about 2 seconds.
If the rear hatch does not open, wait a few seconds and try again. The rear hatch locks automatically after closing if the vehicle was locked before and a valid vehicle key
is not inside the vehicle. Easy Open may not work properly or at all in the following situations (examples):
fig. 33 below the rear bumper.
If the rear bumper is very dirty. If the rear bumper has salty water on it after driving on salted roads. If a trailer hitch/ball mount has been installed on the vehicle.
Easy Open may be automatically deactivated in heavy rain to help prevent unintentional deployment caused by water running down the vehicle, for example.
WARNING
Careless use of the Easy Open feature can cause falls and serious personal injury
Always make sure you have firm footing when using the Easy Open feature, and that the surface you are standing on is not uneven or slippery.
Always remember that it will be necessary for you to move backwards to let the rear hatch open. Be careful not to lose your balance, particularly when holding things in your hands.
Never use Easy Open feature unless you can use it safely.
CAUTION
If a valid vehicle key is within range of the rear hatch, the Easy Open feature can deploy unin­tentionally in some cases and open the rear hatch: for example, when sweeping the ground or floor below the rear bumper, if there is a strong stream of water or steam or when carrying out maintenance or repairs around the rear bumper. If the rear hatch opens unintentionally, it can injure anyone or damage anything in its way.
Never leave a valid vehicle key within range of the rear hatch unattended.
Power windows
Introduction
In this section you’ll find information about:
Opening and closing power windows Power windows – features Power window pinch protection
More information:
Volkswagen Information System Power locking and closing system
WARNING
Improper use of power windows can result in serious personal injury.
Never let anyone get in the way of a power window when closing it.
When locking the vehicle from the outside, make sure that no one, especially children,
remains in the vehicle. The windows will not open in case of an emergency.
Always take the key with you when you leave the vehicle. You can still use the power win­dows for several minutes after the ignition is switched off as long as the driver or front pas­senger door has not been opened.
Always use the safety switch when children are in the back seat to disable the rear power windows and keep them from being opened and closed.
NOTICE
If you leave the windows open, rain or other precipitation may enter the vehicle from outside and can damage the vehicle interior.
Opening and closing power windows
Fig. 34 In driver door: Safety control switches for front and rear power windows.
Please first read and note the introductory information and heed the WARNINGS
Switches in the driver door
fig. 34:
Key to
(1) For the windows in the front doors. (2) For the windows in the rear doors. (3) Safety switches.
Opening or closing windows
Function Action
Opening: Press the switch.
Closing: Pull the switch.
Stopping au-
Press/pull the switch again. tomatic movement:
The safety switch (left/right) (3) deacti-
vate the left hand and right hand pow-
er windows in the rear doors. The yel-
low indicator light in the switch lights
up when activated. The electric child
safety locks also prevent the rear
doors from being opened from the
inside.
The power windows operate only when the ignition is switched on. You can still use the power windows for several minutes after the ignition is switched off as long as the
driver or front passenger door has not been opened. When the vehicle key has been removed from the ignition and the driver door has been opened, the power windows cannot be opened or closed.
A separate button for controlling the window is located in the front passenger door.
Power windows – features
Please first read and note the introductory information and heed the WARNINGS
One-touch opening and closing
The one-touch feature automatically opens/closes a power window all the way. The window switch does not have to be held down/up.
For one-touch opening: Press the switch for the window down briefly as far as it goes. For one-touch closing: Pull the switch for the window up briefly as far as it goes.
Stopping automatic movement: Pull/press the switch again.
Reactivating the one-touch feature
If the vehicle battery is disconnected or dead and the windows are not completely closed, the one­touch feature will not work and must be reactivated:
Close all windows and doors. Pull up the switch for the respective window and hold it for at least 2 seconds in this position. Release the switch, pull up and hold again. The one-touch feature is now reactivated.
The one-touch feature can be reactivated for one or more windows at the same time.
Convenience closing
From outside the vehicle (vehicles with Keyless Access), hold your finger on the lock sensor surface on the outside of the door handle for a few seconds until the windows close ⇒ page 47.
Convenience closing closes the windows first and then the power sunroof.
WARNING
Improper use of power windows can result in serious personal injury.
Never let anyone get in the way of a power window when closing it.
When locking the vehicle from the outside, make sure that no one, especially children,
remains in the vehicle. The windows will not open in case of an emergency.
Always take the key with you when you leave the vehicle. You can still use the power win­dows for several minutes after the ignition is switched off as long as the driver or front pas­senger door has not been opened.
Always use the safety switch when children are in the back seat to disable the rear power windows and keep them from being opened and closed.
If the power windows malfunction, the one-touch feature, as well as pinch protection will not work properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility right away.
Power window pinch protection
Please first read and note the introductory information and heed the WARNINGS
Pinch protection can help reduce the risk of pinching injuries when closing a power window ⇒  one-touch window closing meets resistance or there is something in the way, the window will stop and go down again.
Check why the window did not close. Try one-touch window closing again. If the window meets resistance a second time, so that it stops and goes back down, one-touch
closing is deactivated for about 10 seconds. If you pull the power window button up all the way and hold it during this 10 second interval, the
window will close without pinch protection ⇒ 
.
Closing the window without pinch protection
Try to close the window again within 10 seconds by holding the switch. Pinch protection is turned off for a short distance in the window track!
. If
If closing takes longer than about 10 seconds, pinch protection is turned on again. The window stops again if there is resistance.
If the window still will not close, please see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
WARNING
Without pinch protection, power windows will close with enough force to cause serious per­sonal injury.
Always be careful when closing power windows.
Always make sure that no one is in the way when overriding pinch protection to close
power windows!
Pinch protection cannot prevent fingers or other parts of the body from being pressed against the window frame; injuries may result.
Pinch protection is also active during convenience closing of the windows and the power sunroof
⇒  Power windows – features.
Power sunroof
Introduction
In this section you’ll find information about:
Opening or closing the power sunroof Opening or closing the power sunshade Power sunroof – convenience closing feature Pinch protection for the power sunroof and the sunshade Initializing the power sunroof
More information:
Volkswagen Information System Power locking and closing system Roof rack Emergency closing and opening
WARNING
Improper use of the power sunroof can result in serious personal injury.
Always make sure that no one is in the way of the power sunroof when it is closing.
Always take the key with you when you leave the vehicle.
Never leave children or disabled persons in the vehicle – particularly if they have access
to the vehicle key. Unsupervised use of the remote control vehicle key makes it possible to lock the vehicle, start the engine, turn on the ignition and operate the sunroof.
You can still open or close the power sunroof for several minutes after you switch off the ignition, as long as the driver or front passenger door has not been opened.
NOTICE
To help prevent damage, remove ice and snow from the sunroof before opening it in winter weather.
Always close the sunroof before leaving the vehicle or if it begins raining. If the sunroof is open, rain could enter the vehicle interior and cause extensive damage to the electrical system. This could result in further vehicle damage.
Remove leaves and other objects from the sunroof guide rails regularly either by hand or using a vacuum cleaner.
If the power sunroof malfunctions, pinch protection does not function properly. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Opening or closing the power sunroof
Fig. 35 In the headliner: Rotary switch for the power sunroof. A: Turn the rotary switch to slide the sunroof
open or closed. B: Press or pull the switch to tilt open or to close.
Please first read and note the introductory information and heed the WARNINGS The rotary switch must turned to its home position
(1) in order to tilt the power sunroof.
Function Switch position Action
⇒ fig. 35 A
(3) Turn the switch past position (2)
To open sliding sunroof fully:
and hold it there until the glass roof moves to the desired posi­tion.
To move the slid­ing sunroof to Comfort position:
To set an interme­diate position:
To close the slid­ing sunroof fully:
To tilt open the tilting roof fully:
(2) Turn the switch to the desired
position.
(2) to (1)
(1)
⇒ 
fig. 35 B
(4) Push the rear part of the switch
briefly.
Function Switch position Action
To stop the one-
(4) or (5) Push or pull switch again briefly.
touch feature:
To set an interme­diate position:
(4) to (5)
Pull or push the rear part of the switch briefly until the desired position is reached.
To close fully: (5) Pull the rear part of the switch
briefly.
The power sunroof only works when the ignition is on. You can still open or close the power sunroof for several minutes after you switch off the ignition, as long as the driver or front passenger door has not been opened.
All procedures are interrupted as soon as the rotary switch is operated. The sunshade opens automatically when the power sunroof opens if the shade was previously com-
pletely closed or in front of the glass roof. The sunshade remains in the previous position and does not close automatically with the sunroof. The sunshade cannot be closed completely until the power sunroof is closed.
If your power sunroof will not close properly, do not try to close it yourself, doing so can cause serious and expensive damage that will not be covered by any Volkswagen Limited Warranty. Special knowledge and tools are required to close the power sunroof if it will not close on its own. To help prevent damage to the sunroof, have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility help you close and repair the power sunroof.
The comfort position (2) provides sufficient ventilation without loud wind noise.
Opening or closing the power sunshade
Fig. 36 In the headliner: Buttons for sunshade.
 Please first read and note the introductory information and heed the WARNINGS
Function Response
To open fully (one-touch feature):
To stop the one-touch fea­ture:
To set an intermediate posi­tion:
To close fully (one-touch feature):
You can still use the sunshade for several minutes after the ignition is switched off as long as the driver or passenger door has not been opened.
When the power sunroof is completely open the sunshade is automatically moved to a ventilation position.
When the power sunroof is in the tilt position the sunshade will also open a small gap.
When the power sunroof is open, the electrical sunshade can only be closed up to the front edge
of the glass roof.
Briefly press the ⇒ 
Briefly press the ⇒ 
(2) button.
Keep the ⇒ 
fig. 36 (1) button or (2) button
pressed until the position has been reached.
Briefly press the ⇒ 
fig. 36 (1) button.
fig. 36 (1) button or the
fig. 36 (2) button.
Power sunroof – convenience closing feature
 Please first read and note the introductory information and heed the WARNINGS
Convenience closing
On vehicles with Keyless Access the convenience closing feature lets you close the power sunroof as follows:
Hold your finger on the lock sensor surface on the outside of the door handle for a few seconds until the windows and power sunroof close ⇒  Unlocking or locking vehicles with Keyless Access.
Convenience closing first closes the windows and then the power sunroof.
Convenience closing of the power sunroof from the outside leaves the rotary switch in the last
selected position. The switch must be newly positioned when starting to drive again.
Pinch protection for the power sunroof and the sunshade
Please first read and note the introductory information and heed the WARNINGS
Pinch protection can help reduce the risk of pinching injuries when closing the power sunroof and the sunshade ⇒ 
in the way, the sunroof and sunshade open again immediately.
Check why the power sunroof or the sunshade did not close. Try to close the power sunroof or the sunshade again. If the power sunroof or the sunshade still cannot close, the sunroof or sunshade will stop where the
resistance is located. The power sunroof or the sunshade will close the next time without pinch protec­tion.
. If the power sunroof or the sunshade closing meets resistance or there is something
Opening and closing the power sunroof without pinch protection
The switch ⇒ Power sunroof: Within 5 seconds after the pinch protection was triggered, pull the rear part of the
switch ⇒ 
Sunshade: Within 5 seconds after the pinch protection was triggered, press the ⇒  until the sunshade is fully closed.
The power sunroof or sunshade will now close without pinch protection! If the power sunroof still will not close, please see an authorized Volkswagen dealer or an author-
ized Volkswagen Service Facility. If you let go of the switch while the roof is closing, the power sunroof opens automatically.
fig. 35 must be rotated to the “Closed” position (1) A.
fig. 35 (5) B until the sunroof is fully closed.
fig. 36 (2) switch
WARNING
Without pinch protection, the power sunroof and sunshade will close with enough force to cause serious personal injury.
Always be careful when closing the power sunroof.
Always make sure that no one is in the way when overriding the pinch protection to close
the power sunroof or the sunshade!
Pinch protection cannot prevent fingers or other parts of the body from being pressed against the edge of the roof; injuries may result.
Pinch protection is also active during convenience closing of the windows and the power sunroof
⇒  Convenience closing.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Initializing the power sunroof
 Please first read and note the introductory information and heed the WARNINGS
Initializing the sunroof
If the vehicle battery has been disconnected or is dead, the sunroof must be initialized.
The switch ⇒  Pull the switch at the rear until the sunroof is fully closed. The power sunroof or sunshade will now close without pinch protection! Release the switch.
fig. 35 must be rotated to the “Closed” position (1) A.
Pull and hold the switch at the rear. The sunroof will open and close on its own. When the sunroof is closed once again, release the switch. If the sunroof still will not close, contact an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility.
WARNING
Careless or unsupervised use of the sunroof can cause serious injuries.
Always make sure that no one is in the way of the power sunroof when it is closing.
Always take all vehicle keys with you when leaving the vehicle.
Never leave children or persons requiring assistance unattended in the vehicle, especially
if they have access to the vehicle key. Unsupervised use of the remote control vehicle key can lock the vehicle, start the engine, switch on the ignition and operate the sunroof.
The sunroof can still be opened or closed for a short period after the ignition has been switched off, as long as the driver or passenger door is not opened.
WARNING
Closing the sunroof without pinch protection can cause severe injuries.
Always be careful when closing the sunroof.
Always make sure that no one is in the way when overriding pinch protection to close the
sunroof.
Pinch protection does not prevent fingers or other body parts from being pressed against the roof frame, thereby causing injury.
If the sunroof malfunctions or pinch protection does not operate properly. See an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
HomeLink® Universal Transmitter
Introduction
In this section you’ll find information about:
Programming the HomeLink® Universal Transmitter Operating the HomeLink® Universal Transmitter
The HomeLink Universal Transmitter in your vehicle can be used to open/close an automatic garage door or gate, activate a house alarm, or control a lighting system or other devices. Such devices usually come with a hand-held remote control that sends a signal to a controller to operate the device.
These instructions will help you program the HomeLink® Universal Transmitter in your vehicle so that you will not have to use the hand-held remote control that was supplied with the garage door opener or other device, inside your vehicle.
Fixed code or rolling code
The garage door opener or other device may work with either a fixed or rolling code. For garage door openers or other devices with rolling codes, the HomeLink® Universal Transmitter must be synchro­nized after programming the device
Compatibility
Volkswagen recommends that you consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility about compatible devices before you buy a garage door opener or other device that you want to control with the HomeLink Universal Transmitter.
The HomeLink Universal Transmitter can be programmed to the radio frequency codes of most current hand-held remote controls.
Safety switches are mandatory for garage door openers. A Declaration of Compliance with the United States FCC and Industry Canada regulations is found in
the Consumer Information section of this Manual Declaration of Compliance, Telecommunications and Electronic Systems.
DANGER
20 mm button cells and other lithium batteries will cause serious personal injury and even death within a short time if swallowed.
Always keep hand-held remote control devices with batteries, spare batteries, as well as dead button cell and larger 20 mm batteries out of the reach of children.
Get medical attention immediately if you suspect that a battery has been swallowed.
WARNING
Improper use of the HomeLink Universal Transmitter can cause serious or even fatal personal injury.
Garage doors operate with enough force to cause serious personal injury.
Never let anyone get in the way of a garage door when it is opening or closing.
When programming the HomeLink Universal Transmitter, you may be operating a garage
door or estate gate. Always make sure that people and objects are out of the way to help prevent serious personal injury or property damage.
When operating the “training” button on a garage door opener with a rolling code, you will need to stand on a ladder or step stool. Always take extra precautions to prevent falls and serious injury.
Never use the HomeLink Universal Transmitter with any garage door opener that does not have the safety stop-and-reverse feature, as required by federal safety standards. This in­cludes any garage door opener model manufactured before April 1, 1982.
A garage door opener that cannot detect an object, signaling the door to stop and reverse, does not meet current federal safety standards. Using a garage door opener without these features increases the risk of serious injury or death.
Follow the installation manual and the included safety information from the manufacturer when using the remote controlled garage door opener or electrical drive.
Programming the HomeLink® Universal Transmitter
Fig. 37 Roof keypad: Buttons for the HomeLink Universal Transmitter.
Fig. 38 Infotainment System: HomeLink Universal Transmitter menu.
Please first read and note the introductory information and heed the WARNINGS
The buttons 1 , 2 , and 3 on the roof keypad ⇒ fig. 37 between the sun visors can operate up to 3 separate remote control devices (for example, a gate and garage door, a house alarm, or a lighting
system).
Getting ready to program
Please read the product manufacturer's instructions before programming the garage door opener or other device.
Safely park the vehicle within range of the device to be programmed. Switch the ignition on, but do not start the engine.
Menu Garage door opener in the Infotainment System
Call up the Garage door opener menu in the Infotainment System ⇒ 
Press the Tap the Settings function key on the screen. Select Garage door opener from the list.
CAR Infotainment button.
fig. 38.
Function key: Effect
Program buttons: Buttons 1, 2 or 3 can be programmed after you tap the
function key. Follow the instructions on the Infotainment System screen.
Delete button assignment: Deletes the programming of buttons 1, 2, and 3 ⇒ fig. 37.
Version information: Most recent programming information for your author-
ized Volkswagen dealer or authorized Volkswagen Service Facility.
Programming information
You must complete the programming process within 5 minutes. If you exceed this time limit, the pro­gramming is cancelled.
If programming is cancelled, a red LED lights up in the keypad and the turn signals flash once.
Programming unassigned buttons
Complete the programming preparation steps described above ⇒ page 73.
Press unassigned button in the roof keypad ⇒  Follow the instructions on the Infotainment System screen.
The orange LED in the keypad also blinks to indicate that programming is in progress. If programming is successful, a green LED in the keypad will light up and the turn signals will flash 3
times. Repeat these steps with another unassigned garage door opener button to use that button to control
another device.
fig. 37.
Programming previously assigned buttons
Complete the programming preparation steps described above ⇒ page 73, Getting ready to pro- gram.
Press the Tap the Settings function key on the screen. Select Garage door opener from the list. Tap the Program button function key and follow the instructions on the Infotainment System
screen. The orange LED in the keypad also blinks to indicate that programming is in progress. If programming is successful, a green LED in the keypad will light up and the turn signals will flash 3
times. Repeat these steps with another previously assigned garage door opener button to use that button to
control another device.
Deleting programming for all buttons
Be sure to delete the programming on all buttons on the sun visor keypad before selling the vehicle or turning it over to people you do not know.
Switch on the ignition. Press the
Tap the Settings function key on the screen. Select Garage door opener from the list. Tap the delete button assignment function key and confirm.
The green LED in the keypad will light up to confirm that the programming has been successfully deleted.
After programming
Test the garage door opener
CAR Infotainment button.
CAR Infotainment button.
Operating the HomeLink® Universal Transmitter
 Please first read and note the introductory information and heed the WARNINGS
The vehicle must be in operating range of the garage or outer gate drives.
With ignition turned on or engine running, press the appropriate button on the sun visor ⇒ 
The range of the HomeLink® Universal Transmitter roughly corresponds to the range of the original remote control of the device or the electrical drive. If the garage door or the electrical drive does not work, this could be for one of the following reasons:
.
Malfunction Possible cause Possible remedy
Garage door or electrical drive does not work.
Distance or trans­mission angle too great.
Try different distances and angles to the receiver.
Malfunction Possible cause Possible remedy
Garage door or elec­trical drive not com­patible.
Incorrect program­ming.
May not comply with legal re­quirements and may have to be replaced.
Reprogram the garage door opener.
DANGER
20 mm button cells and other lithium batteries will cause serious personal injury and even death within a short time if swallowed.
Always keep hand-held remote control devices with batteries, spare batteries, as well as dead button cell and larger 20 mm batteries out of the reach of children.
Get medical attention immediately if you suspect that a battery has been swallowed.
WARNING
Improper use of the HomeLink® Universal Transmitter can cause serious or even fatal per­sonal injury.
Garage doors operate with enough force to cause serious personal injury.
Never let anyone get in the way of a garage door when it is opening or closing.
When programming the HomeLink® Universal Transmitter, you may be operating a garage
door or estate gate. Always make sure that people and objects are out of the way to help prevent serious personal injury or property damage.
When operating the “training” button on a garage door opener with a rolling code, you will need to stand on a ladder or step-stool. Always take extra precautions to prevent falls and serious injury.
Never use the HomeLink® Universal Transmitter with any garage door opener that does not have the safety stop-and-reverse feature, as required by federal safety standards. This includes any garage door opener model manufactured before April 1, 1982.
A garage door opener that cannot detect an object, signaling the door to stop and reverse, does not meet current federal safety standards. Using a garage door opener without these features increases the risk of serious injury or death.
Follow the installation manual and the included safety information from the manufacturer when using the remote-controlled garage door opener or electrical drive.
NOTICE
The wrong batteries can damage the hand-held remote control. Replace a dead battery with one that has the same voltage, size, and specifications.
Please dispose of old batteries properly and in an environmentally responsible manner. Always
keep them out of the reach of children.
Certain batteries used in hand-held remote controls are classified as Perchlorate Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal requirements regarding proper disposal. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.
Adjusting the seating position
Introduction
In this section you’ll find information about:
Examples of improper seating positions Proper seating position Electrical controls on the driver and passenger seats Adjusting the front seats in the Volkswagen Information System Adjusting the rear seat Adjusting front and rear head restraints Removing and reinstalling head restraints Adjusting the steering wheel position Center armrest
Number of seats
The vehicle has a total of 5 seating positions: 2 in front and 3 in the rear. Each seating position has a safety belt.
More information:
Seat functions Safety belts Airbag system Child safety and child restraints Infotainment System
WARNING
Improper seating positions increase the risk of severe or fatal injuries in a crash or other accidents, especially when the airbag deploys.
All occupants must sit properly and properly restrained at all times.
Never let more people ride in the vehicle than there are seating positions with safety belts
available.
Always secure children in the vehicle with an approved and suitable restraint system ap­propriate for their age, weight, and height Child safety and child restraints, Airbag system.
Always keep your feet on the floor in front of the seat. Never rest them on the seat, in­strument panel, out of the window, etc. The airbag system and safety belt will not be able to protect you properly and can even increase the risk of injury in a crash.
WARNING
Alwa ys adjust seat, safety belts and head restraints properly before driving and make sure that all passengers are properly restrained.
Push the passenger seat as far back as possible. Always be sure that there are at least 10 inches (25 cm) between the front passenger's breastbone and the instrument panel.
Always adjust the driver's seat and the steering wheel so that there are a distance of 10 inches (25 cm) between your breastbone and the center of the steering wheel.
Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping your knee(s) slightly bent. The distance to the instrument panel in the knee area must be at least 4 inches (10 cm).
If these requirements cannot be met for physical reasons, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive equipment is available.
Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driv­er's airbag inflates.
Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag in­flates.
Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help protect you in a collision.
Never drive with backrests reclined or tilted back farther than necessary to drive comfort­ably. The farther back the backrests are tilted the greater the risk of injury caused by incor­rect positioning of the safety belts and improper seating position.
from the steering wheel and the instrument panel.
Always sit upright with your back against the backrest with the front seats properly ad­justed. Never lean against or place any part of your body too close to the area where the air­bags are located.
Rear seat passengers who are not properly seated and restrained are more likely to be seriously injured in a crash.
WARNING
Improper adjustment of the seats can cause accidents and severe injuries.
Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and you could lose control of the vehicle. In addition, you will not be in the correct seating posi­tion while adjusting the seat.
Adjust the front seat height, angle and longitudinal direction only if the seat adjustment area is clear.
The adjustment of the front seats must not be restricted by things in the footwell in front of or behind the seats.
WARNING
Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can result in serious burns and vehicle damage.
Always make sure that there are no lighters in the seat tracks or near other moving parts before adjusting the seats.
Before closing a storage compartment, always make sure that no cigarette lighter can be activated, crushed, or otherwise damaged.
Never leave a cigarette lighter in a storage compartment, on the instrument panel or in other places in the vehicle. Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. High temperatures could cause the cigarette lighter to catch fire.
Examples of improper seating positions
Please first read and note the introductory information and heed the WARNINGS Not wearing or improperly fastening safety belts increases the risk of severe or fatal injuries. Safety
belts can work only when they are properly positioned on the body. An improper seating position significantly impairs the protection provided by safety belts. This can cause severe or even fatal inju­ries. Improper seating positions also increase the risk of serious injury or death when an airbag de­ploys and strikes an occupant who is not in the proper seating position. The driver is responsible for all passengers and especially children riding in the vehicle.
The following are only some examples of seating positions that will increase the risk of serious injury or death.
Therefore, whenever the vehicle is moving:
Never stand up in the vehicle. Never stand on the seats. Never kneel on the seats. Never ride with the seat backrest reclined. Never lean up against the instrument panel. Never lie down on the rear seat. Never sit on the edge of the seat. Never sit sideways. Never lean out the window. Never put your feet out the window. Never put feet on the instrument panel. Never rest your feet on the seat cushion or back of the seat. Never ride in the footwell. Never sit or stand on an armrest. Never ride without your safety belt properly fastened. Never ride in the luggage compartment.
WARNING
Contact with parts of the vehicle interior can cause serious personal injury in a crash.
Always make sure that all vehicle occupants stay in a proper seating position and are properly restrained whenever the vehicle is moving.
Improper seating positions increase the risk of serious and fatal injury, especially when an airbag deploys and strikes a passenger in an improper seating position.
Proper seating position
Fig. 39 The driver should never sit closer than 10 inches (25 cm) of the steering wheel.
Fig. 40 Proper safety belt positioning and head restraint adjustment.
Please first read and note the introductory information and heed the WARNINGS The following describes the proper seating positions for the driver and passengers. If you have a physical impairment or condition that prevents you from sitting properly on the driver seat
with the safety belt properly fastened and reaching the pedals, special modifications to your vehicle may be necessary. Only the proper seating position ensures optimum protection by the safety belt and airbag.
Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications to your vehicle.
For your own safety and to reduce injuries in the event of sudden braking maneuvers or accidents, Volkswagen recommends the following seating positions:
Applies to all vehicle occupants:
Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher. Position the back of your head as close as possible to the head restraint ⇒  Push the head restraint completely down for short people, even if the top of the head is then below
the upper edge of the head restraint.
Tall people should pull the head restraint all the way up. Adjust the seat backrest angle to an upright position so that your back is in full contact with it when
the vehicle is moving.
Always keep both feet on the floor and in the footwell whenever the vehicle is moving.
Always adjust and fasten safety belts properly ⇒  Safety belts.
fig. 39 and ⇒ fig. 40.
Driver - seat and steering wheel adjustment:
Adjust the steering wheel so that there are at least 10 inches (25 cm) between the steering wheel and your breast bone ⇒ 
top of the steering wheel with your elbows slightly bent. Always hold the steering wheel on the outside of the steering wheel rim with your hands at the
9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driver's airbag inflates. Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside
the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag inflates.
Adjust the steering wheel so that the steering wheel cover points at your chest and not at your face. Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help protect you in a collision.
Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping your knee(s) slightly bent.
Adjust the seat height so that the top point of the steering wheel can be reached. Always keep both feet in the footwell so that you are in control of the vehicle at all times.
fig. 39. When adjusting the proper distance to the steering wheel, grasp the
Passenger - front seat adjustment:
Push the passenger seat as far back as possible in order to ensure optimum protection if the airbag is deployed.
Electrical controls on the driver and passenger seats
Fig. 41 Driver seat: controls to adjust lumbar support A, seat cushion B, and seat back rest angle C.
Please first read and note the introductory information and heed the WARNINGS The controls on the front passenger seat mirror those on the driver seat. There may be manual and electrical controls on the same seat.
Key to
⇒ fig. 41 Press or move the control in the direction of the ar-
row or in the area shown.
(1) or (2) Adjust lumbar support. (1) inflates, (2) deflates.
(A)
(3) or (4)
Adjust lumbar support height. support up,
(4) moves the lumbar support down.
(3) moves the lumbar
(B) (1) Slide the seat backward or forward.
(2) and (3) Raise or lower the seat cushion.
(2) or (3) Adjust seat cushion angle.
(C)
Forward or
Adjust backrest angle.
backwards.
WARNING
Improper use of electrical seat controls can cause serious personal injuries.
The front seats in your vehicle can be electrically adjusted even when the vehicle key has been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key in the vehicle.
Never leave children and persons who need help in the vehicle alone because the unsu­pervised use of the electric seat adjustments can result in serious personal injury.
Always make sure that no one is in the way while the front seats are being adjusted, or while calling up the stored memory settings for the front seats. In an emergency, stop auto­matic seat adjustment by pressing a seat adjustment switch.
NOTICE
To help prevent damage to electrical parts in the seats, do not kneel on the front seats or apply concentrated pressure to a small area of the seat or backrest.
If the vehicle battery is too weak, the electrical seat adjustment controls may not work.
When entering and exiting the vehicle, be careful not to come into contact with any switches that
could change the seat adjustment.
Starting the engine stops seat adjustment.
Adjusting the front seats in the Volkswagen Information System
Fig. 42 Infotainment system: Menu seat settings for the driver and passenger seat with memory feature.
Please first read and note the introductory information and heed the WARNINGS
Seat settings menu in the Infotainment System
Press the Tap the Settings function key on the screen. Select Seat settings from the selection list.
CAR Infotainment button.
Menu seat settings for the driver and front passenger seat with memory feature
Function key: supplementary information
Driver seat remote control key: When the check box on the display screen is activated , the remote control vehicle key that is in use is activated for the memory feature.
Adjust front passenger seat: After tapping the function key, the front pas­senger seat can be adjusted using the driver seat controls.
Front passenger seat aligned to driver seat: After tapping the function key, driver seat adjustment can be applied to the front passenger seat. To do this, press and hold the Adjust front passenger seat function key.
WARNING
Improper use of electrical seat controls can cause serious personal injuries.
The front seats in your vehicle can be electrically adjusted even when the vehicle key has been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key in the vehicle.
Never leave children and persons who need help in the vehicle alone because the unsu­pervised use of the electric seat adjustments can result in serious personal injury.
Always make sure that no one is in the way while the front seats are being adjusted, or while calling up the stored memory settings for the front seats. In an emergency, stop auto­matic seat adjustment by pressing a seat adjustment switch.
NOTICE
To help prevent damage to electrical and pneumatic parts in the seats, do not kneel on the front seats or apply concentrated pressure to a small area of the seat or backrest.
If the vehicle battery is too weak, the electrical seat adjustment controls may not work.
Starting the engine stops seat adjustment.
When entering and exiting the vehicle, be careful not to come into contact with any switches that
could change the seat adjustment.
Adjusting the rear seat
Fig. 43 Moving the left rear seat forwards and backwards.
Fig. 44 Adjusting angle of left rear seat backrest.
Please first read and note the introductory information and heed the WARNINGS The rear seat is divided asymmetrically into 2 sections. Each section can be adjusted separately. You can slide the rear seat backwards and forwards and adjust the angle of the rear seat backrest.
Moving the rear seat backwards and forwards
Pull the adjuster lever up in the direction of the arrow ⇒ 
Slide the rear seat backwards or forwards ⇒  . Release the adjuster lever and move the rear seat slightly backwards or forwards until it locks into
place.
Adjusting rear seat backrest angle
Pull the adjuster lever up in the direction of the arrow ⇒  Fold the rear seat back into the loading position and then backwards into the desired position (2
positions to choose from). Release the adjuster lever and move the rear seat forwards or backwards slightly until it locks into
place.
fig. 43.
fig. 44.
WARNING
Improper adjustment of the rear seats can cause severe personal injury.
Adjust the rear seat only when the vehicle is stopped, since the seat could otherwise move unexpectedly when the vehicle is moving.
Adjust the rear seat only if no one is in the way.
Always guide the backrest down by hand and never let it fall into place on its own.
NOTICE
Items in the luggage compartment could be damaged or cause damage when the rear seat is adjusted in the fore and aft direction.
If the rear seat is in a forward position, items can get into the area between the seat and the luggage compartment floor. When you slide the rear seat back again, make sure that the area behind the seat is clear of objects.
Adjusting front and rear head restraints
Fig. 45 Adjusting the front head restraints.
Fig. 46 Adjusting the rear head restraints.
Please first read and note the introductory information and heed the WARNINGS All seats are equipped with head restraints. The rear center head restraint is designed only for the
center seat on the rear bench. Therefore, only install the center head restraint in the center position. There are notches in the head restraint guide rods so that the head restraint can lock into place. Only
properly installed head restraints can lock into place at the adjustment range notches. In order to prevent inadvertent removal of the head restraints after installation, there are stops at the top and bottom of the adjustment range.
Adjusting the height
Push the head restraint up in the direction of the arrow or down when the button ⇒ fig. 45 (1) or ⇒ 
fig. 46 (1) is pressed ⇒  .
The head restraint must lock securely in the position selected.
Proper head restraint adjustment
Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher. Position the back of the head as close as possible to the head restraint.
Adjusting the head restraint for short people
Push the head restraint down as far as it will go, even if this means the person's head is still below the top edge of the head restraint. A small gap may remain between the head restraint and the backrest when the head restraint is all the way down.
Adjusting the head restraint for tall people
Pull the head restraint up as far as it will go.
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision.
Always drive with the head restraints in place and properly adjusted to help minimize the risk of neck injury in a crash.
Every person in the vehicle must have a properly adjusted head restraint to minimize the risk of neck injury in a crash. Each head restraint must be adjusted according to the occu­pants' size so that the upper edge is even with the top of the person's head, but no lower than eye level. Always sit so that the back of your head is as close as possible to the head re­straint.
Never adjust head restraint while driving.
Removing and reinstalling head restraints
Fig. 47 Removing the front head restraints.
Fig. 48 Removing the rear head restraints.
Please first read and note the introductory information and heed the WARNINGS All seats are equipped with head restraints. The rear center head restraint is designed only for the
center seat on the rear bench. Therefore, only install the center head restraint in the center position.
Removing the front head restraints
Sit in the back seat behind the head restraint you want to remove. Pull the head restraint all the way up ⇒ 
head restraint so that there is enough overhead clearance to remove it. Slide a flat object, such as a plastic credit card, underneath the right side of the cap on the right­hand seat guide rod ⇒  Push the flat object (plastic card) in against the guide rod to depress a release button located
under the cap (not visible). Use one hand to hold the release button in with the flat object. With your other hand, lift the same
guide rod slightly to expose a notch in the rod at the bottom (can be seen and felt with fingers). The right-hand guide rod is now released.
To release the left-hand guide rod, press button Pull the head restraint out completely while holding button
in Adjusting front and rear head restraints on page 86. Recline the backrest with the
fig. 47 (2) to unlock the head restraint.
(1) in (towards guide rod) and hold.
(1).
Installing the front head restraints
Position head restraint properly over the head restraint guides of the respective seat backrest and insert the head restraint into the guides until it clicks.
Guide the rods of the head restraint into the corresponding guides on the backrest. Push the head restraint down while pressing button
Adjust the head restraint according to the occupant's size ⇒  Adjusting front and rear head re-
straints.
(1).
Removing the rear head restraints
Unlock the rear bench and fold forward ⇒  Luggage compartment.
Pull the head restraint all the way up ⇒  Slide a flat object, such as a plastic credit card, underneath the right side of the cap on the right-
hand seat guide rod ⇒ 
At the same time press button Fold the backrest of the rear seat bench back so that it locks securely.
fig. 48 (2) to unlock the head restraint.
(1) while a second person pulls out the head restraint completely.
in Adjusting front and rear head restraints on page 86.
Installing the rear head restraints
Unlock the backrest of the rear seat bench and fold it forward ⇒  Luggage compartment. Position head restraint properly over the head restraint guides of the respective seat backrest and
insert the head restraint into the guides.
Push the head restraint down while pressing the button Fold the backrest of the rear bench back so that it locks securely.
Adjust the head restraint according to the occupant’s size ⇒  Adjusting front and rear head re-
straints.
(1).
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk of serious injuries in a collision.
Always drive with the head restraints in place and properly adjusted to help minimize the risk of neck injury in crash.
Always reinstall head restraints as soon as possible so that vehicle occupants are proper­ly protected.
NOTICE
When removing or reinstalling the head restraint, take care that the head restraint does not strike the headliner or the back of the front seat. The headliner or other parts of the vehicle could otherwise be damaged.
Adjusting the steering wheel position
Fig. 49 Manual adjustment for the steering wheel position.
Fig. 50 Behind the steering wheel on the steering column: electrical adjustment for steering wheel.
Please first read and note the introductory information and heed the WARNINGS Adjust the steering wheel only when the vehicle is not moving. Adjust the steering wheel so that it can be held with hands at the 9 o'clock and 3 o'clock positions on
the outside of the steering wheel rim and with the arms slightly bent at the elbow.
Manual adjustment
Push down on the lever ⇒ fig. 49 (1). Position the steering wheel as desired.
Pull the lever up firmly until it is flush with the steering column ⇒ 
Electrical adjustment
The switch ⇒  Push the switch in the direction you want the steering wheel to move until it is in the desired posi-
tion.
fig. 50 for electrical adjustment is on the left side of the steering column.
Convenience entry function
The steering column automatically moves to the top front position when the key is removed from the ignition.
When the ignition is switched off using the Keyless Access when the driver door is opened, the steer­ing column automatically moves to the top front position.
When the ignition is switched on and the driver door is closed, the steering column automatically moves back into the last stored position assigned to the key in use ⇒ 
.
.
WARNING
Improper use of the steering column adjustment feature can result in serious personal injury and even death.
Always pull the lever ⇒  fig. 49 (1) firmly upward after adjusting the steering column so that the steering wheel does not change position suddenly while the vehicle is moving.
Never adjust the steering column while the vehicle is moving. If you find that you need to adjust the steering wheel while driving, stop the vehicle in a safe place and make the proper adjustment.
Never adjust the steering wheel so that it points toward your face. Always make sure that the steering wheel points toward your chest. Otherwise, the airbag system cannot protect you properly in the event of a crash.
Always hold the steering wheel on the outside of the steering wheel rim with your hands at the 9 o'clock and 3 o'clock positions to help reduce the risk of serious personal injury if the driver's airbag inflates.
Never hold the steering wheel at the 12 o'clock position or with your hands anywhere inside the steering wheel or on the steering wheel hub. Holding the steering wheel the wrong way increases the risk of severe injury to the arms, hands, and head if the driver front airbag deploys.
Center armrest
Fig. 51 Between the front seats: 1 part and 2 part front center armrest.
Fig. 52 Rear center armrest.
Please first read and note the introductory information and heed the WARNINGS
Front center armrest
There is a storage compartment under the front center armrest ⇒Storage compartment in the front center armrest.
To slide (if applicable), press ⇒ 
fig. 51.
⇒ 
To open, press button (1) or (2) and lift the center armrest section up completely in the direction of the arrow ⇒ 
fig. 51.
To close, push the center armrest down until it latches in place.
fig. 51 (1) or (2) move the center armrest in the direction of the arrow
Rear center armrest
There may be a fold-down armrest with a small storage compartment in the backrest of the center rear seat ⇒ fig. 52.
To fold down, pull the loop in the direction of the arrow (1). To fold up, push the center armrest up as far as it will go.
WARNING
The center armrest can restrict the driver's arm movement and cause crashes and serious personal injury.
Always keep storage compartments in the center armrest closed while driving.
Never let a passenger, especially a child, ride on the center armrest. Improper seating
position can increase the risk of serious personal injury in a crash.
Never put hot drinks or other liquids in the cup holder. Hot liquids can spill when the vehi­cle is moving as well as during braking or other sudden maneuvers.
Seat functions
Introduction
In this section you’ll find information about:
Seat heating Memory seats Assigning memory seat settings to the remote control vehicle keys
More information:
Adjusting the seating position Safety belts Airbag system Child safety and child restraints Outside mirrors Infotainment System
WARNING
Improper use of seat adjustment controls can cause severe personal injuries.
Always sit properly at all times before starting to drive and while the vehicle is moving. Make sure all passengers, especially children, are properly seated whenever the vehicle is moving.
Keep hands, fingers, feet and other body parts away from moving parts and adjustment areas of the seats.
Seat heating
Fig. 53 In the upper front center console: Seat heating control for the front seats.
Fig. 54 In the rear center console: Seat heating control for the rear seats.
Please first read and note the introductory information and heed the WARNINGS When the ignition is switched on, the seat can be electrically heated by heating elements that warm
the seat backrest and cushion. Do not use the seat heating if any of the following conditions apply:
If the seat is not being used. If there is a child restraint installed on the front passenger seat. If there is a blanket or seat cover on the front passenger seat. If the seat is damp or wet. If the outside temperature or the temperature inside the passenger compartment is +77 °F (+25 °C)
or more.
Function
Action
⇒ fig. 53 or ⇒ fig. 54
Switch on: Press the or button. Seat heat-
ing is switched on to maximum. All indicator lights light up.
Adjusting heat­ing level:
Press the or button repeatedly until the desired heating level is set.
Switch off: Press the or button repeatedly
until all indicator lights are off
⇒ 
fig. 54.
Special seat heating features
On the driver side the seat heating will resume at the setting that was set when the ignition was switched off. However, this feature only works if the ignition is switched back on within 10 minutes.
People suffering from a low level of perceived pain or a lowered awareness of pain as from medica­tion, paralysis, or chronic illness (e.g. diabetes) should NEVER use the seat heating feature ⇒  The use of seat heating by persons with these conditions could result in burns to the back, buttocks,
and legs that may take a long time to heal and may never heal completely. If you have any of these conditions, you should take regular breaks and get out of the vehicle, particularly on long trips. Consult your doctor for advice regarding your specific condition.
.!
WARNING
Certain medical conditions, such as paralysis and diabetes, and certain medications can increase the risk of serious burns when the seat heating feature is switched on.
Vehicle occupants who have a low level of perceived pain or a lowered awareness of pain can receive serious burns to the back, buttocks, and legs that take a long time to heal or may never heal completely.
Never use the seat heating feature if you or your passengers are at risk of being burned because of a medical condition. Take regular breaks and get out of the vehicle, particularly on long trips. Consult your doctor for advice regarding your specific condition.
Never let exposed skin remain in contact with the seat upholstery when the seat heating is being used.
WARNING
A wet seat can cause the seat heating to malfunction and increase the risk of serious burns.
Always make sure the seats are dry before using the seat heating.
Never sit on the seat with wet clothes.
Never put damp or wet things including clothes on the seat.
Never spill liquids on the seats.
NOTICE
To help prevent damage to electrical and other parts in the seat, do not kneel on the front seats or apply concentrated pressure to a small area of the seat or backrest.
Liquids, sharp objects and things that do not let the heat in the seat escape into the air, including, for example, a child restraint, a blanket or seat covers on the seat can damage seat heating.
If you smell an odor, immediately shut off seat heating and have it checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Never install leather upholstery on a vehicle with seat heating that originally had cloth upholstery. The seat heating elements for seats with cloth seats will overheat if the cloth up­holstery is replaced with leather upholstery.
Switch off seat heating when it is not needed to help reduce unnecessary fuel consumption.
Memory seats
Fig. 55 Memory buttons in the upper part of the driver and front passenger doors.
Please first read and note the introductory information and heed the WARNINGS Depending on vehicle equipment, the vehicle may be equipped with seat memory functions for the
driver seat or for the driver and front passenger seats.
Memory buttons
Personal settings for the front seats, steering wheel position (if electrically adjustable), and the outside mirrors can be assigned to the memory buttons in the front vehicle doors and to every remote control vehicle key.
Personal settings for the front passenger seat can be assigned to the memory buttons in the front passenger door.
Depending on the vehicle equipment level a vehicle can be equipped with driver seat or driver and front passenger seat with memory functions.
Storing driver seat settings and forward driving settings for outside mirrors
Switch on the ignition.
Shift the transmission to Park (P). Adjust the driver seat and outside mirrors. Adjust the steering wheel position.
Press the SET button until the LED lights up ⇒ 
Within about 10 seconds press the desired memory button 1, 2 or 3 ⇒ fig. 55. The LED will extin-
guish and a chime signal will confirm the memory storage.
fig. 55 (arrow).
Storing front passenger seat settings to the front passenger door memory buttons
Switch on the ignition. Sit on the front passenger seat and adjust it to the desired position. Press the SET button until the LED lights up (arrow).
Within about 10 seconds press the desired memory button 1, 2 or 3 ⇒ fig. 55. The LED will go out
and a chime sounds to confirm that settings have been stored.
Storing the passenger side outside mirror setting for backing up
 Apply the electronic parking brake.  Switch on the ignition.  Shift the transmission into Neutral (N). Briefly press the desired memory button 1 , 2 or 3 on the driver door.  Shift the transmission into Reverse (R).  Adjust the passenger outside mirror, to provide good visibility of the curb for example.  The mirror position you have set is automatically stored and assigned to the selected memory
button. The passenger-side outside mirror automatically adjusts back from the position stored for backing up
when the vehicle moves forward at about 10 mph (15 km/h) or more or when the rotary knob is rotated from (R) into a different position.
Recalling stored memory settings
With the vehicle door open and the ignition off , the stored setting positions can be recalled and set automatically. For this, tap the corresponding memory button 1 , 2 or 3 in the respective vehicle door briefly. After about 10 minutes, the stored positions can not be set automatically.
OR: With the vehicle door closed press and hold the corresponding memory button on the vehicle door until the stored positions are reached.
Assigning driver seat and outside mirror settings to a vehicle key
The memory function of all vehicle keys is disabled when the vehicle is first delivered from the factory. To enable vehicle key memory function:
Unlock the driver door.
Press and hold a memory button ⇒  Press and hold the unlock button on the vehicle key and then press the desired memory button
at the same time within about 3 seconds. A chime sounds to confirm activation. To disable vehicle key memory function:
Press and hold the  button. Press and hold the unlock button on the vehicle key and the desired memory button at the same
time within about 10 seconds. A chime sounds to confirm deactivation.
fig. 55 until memory position is reached.
Assigning settings to an additional vehicle key
Follow the instructions ⇒  Assigning memory seat settings to the remote control vehicle keys to assign the driver seat and outside mirror settings to the vehicle key.
Unlock the vehicle with the same vehicle key. Adjust driver seat and outside mirrors. Lock the vehicle with locking button in the vehicle key to store the settings.
Once the settings are stored, the driver seat and the outside mirrors move to the stored positions whenever the vehicle is unlocked with the button on the vehicle key (or unlocked with the door handle sensor on vehicles with Keyless Access) and the driver door is opened. If 2 people use the vehicle, each of them should always use the key in which his or her personal settings have been stored.
Initializing the memory seats
The memory system must be initialized by an authorized Volkswagen dealer, an authorized Volkswagen Service Facility, or another qualified workshop in certain situations, for instance, if a new driver seat is installed.
Initializing clears all memories and assignments of the memory seats. After that, memory buttons can be reprogrammed and assigned to a vehicle key.
Open the driver door but do not enter the vehicle. Adjust the seats from the outside. Move the angle of the backrest forward as far as it will go. Release the backrest adjustment switch and press it again until you hear a chime sound.
Cancellation conditions when storing settings for the memory buttons
When one of the following conditions is met, the storing process will be cancelled:
Charging condition of the vehicle battery is weak. Repeated pressing of the SET button within about 10 seconds. Readjustment of the seat position within about 10 seconds after pressing the SET button.
Assigning memory seat settings to the remote control vehicle keys
Fig. 56 Infotainment system: Menu seat settings for the driver seat with memory feature.
Please first read and note the introductory information and heed the WARNINGS When enabled, every time you exit and lock the vehicle, your remote control vehicle key will remember
the current seat position, steering wheel position (when electrically adjustable), and the outside mirrors settings. These settings will be stored and assigned to the active remote control vehicle key. The new stored settings will be automatically set after the vehicle is unlocked and the driver door is opened. When 2 or more people use the vehicle, it is recommended that every person use their “own” remote control vehicle key.
The condition for the automatic storage on the personal remote control vehicle key is that the same remote control vehicle key that triggered the unlocking of the vehicle is also used for locking.
Activating the Key Fob Recall feature over the Infotainment system:
Switch on the ignition. Press the Tap the Settings function key on the screen. Select Seat settings from the selection list.
Check the check box by the Driver seat remote control key function key ⇒ fig. 56. The settings are stored when the vehicle is locked with the remote control vehicle key.
If automatic storage has already been activated on the driver door memory buttons, a check will be automatically set in the check box .
This feature works differently than your memory seat buttons. Your memory seat positions can always be recalled using the buttons on the door. If you prefer to not have it do this, just enter your “seat settings” again, and unmark the “Driver seat
remote – control key” box.
CAR Infotainment button.
If the stored position settings have not been completed, there will not be any changed positions
stored on the remote control vehicle key.
If your seat moved to an odd position, DON’T WORRY! You must have simply grabbed the other remote control vehicle key than you normally do. Remember, if two drivers have this activated, then both keys might remember different positions.
Safety belts
Introduction
In this section you’ll find information about:
Warning light Frontal collisions and laws of physics What happens to passengers not wearing a safety belt Safety belts protect Using safety belts Fastening and unfastening safety belts Safety belt position Safety belt height adjusters Safety belt extender Safety belt retractor, pretensioner, load limiter Service and disposal of belt pretensioners
Properly worn safety belts are the single most effective means of reducing the risk of serious injury and death in a collision or other accident.
Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used.
Check the condition of all safety belts regularly. If a safety belt shows damage to webbing, bindings, retractors or buckles, have the safety belt re­placed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility ⇒ 
More information:
Adjusting the seating position Airbag system Child safety and child restraints Parts, accessories, repairs and modifications
.
WARNING
Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of severe personal injury or death. Safety belts offer optimum protection only when they are used properly.
Properly worn safety belts are the single most effective means of reducing the risk of serious injury and death in a collision or other accident. For this reason, always wear your safety belt properly and make sure all passengers wear their safety belts properly as well whenever the vehicle is moving.
The driver must always make sure that every person in the vehicle is properly seated on a seat of his or her own, properly fastens the safety belts belonging to that seat before the vehicle starts to move, and keeps the belts properly fastened while riding in the vehicle. This applies even when just driving around town. Therefore, always wear your safety belts and make sure that everybody in your vehicle is properly restrained.
Always secure children in the vehicle with a restraint system appropriate for their age, weight and height
Always fasten safety belts correctly before driving off and make sure that all passengers are properly restrained.
Never attach the safety belt to the buckle of another seat. Attaching the safety belt to the wrong buckle will reduce safety belt effectiveness and can cause serious personal injury.
Never let any objects or liquids get into the safety belt latch and prevent it from working properly.
Never remove a safety belt while the vehicle is moving. Doing so will increase your risk of being injured or killed.
Never strap more than one person, including small children, into any single safety belt.
Never let children or babies ride sitting on your lap, and never place a safety belt over a
child sitting on your lap.
Never wear belts over rigid or breakable objects in or on your clothing, such as eye glass­es, pens, keys, etc., as these may cause injury.
Several layers of heavy clothing (such as a coat worn over top of a sports jacket) may interfere with proper positioning of the belt and reduce the overall effectiveness of the sys­tem.
Never use comfort clips or devices that create slack in the shoulder belt. However, special clips may be required for the correct use of some child restraint systems.
Safety belts offer optimum protection only when the seat backrest is upright and belts are correctly positioned on the body.
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