Volkswagen Golf Sportwagen 2015 Owner's Manual

Tire Pressure Monitoring System (TPMS)

 Introduction

In this section you’ll find information about:

Indicator light (telltale)
Tire Pressure Monitoring System (TPMS) and recalibration through the Infotainment system

Your vehicle's Tire Pressure Monitoring System (TPMS) uses the Anti-lock Brake System (ABS)
sensors to indirectly check the tire pressure of all 4 tires while you are driving. The sensors monitor the
tread circumference (rolling circumference) and vibration characteristics of the individual tires. TPMS
warns if there is a significant loss of pressure in one or more tires while the vehicle is moving. Pres­sure loss is signaled by the indicator light  (described below) as well as by acoustic warnings and
text warnings in the instrument cluster display if your vehicle has this display Infotainment system or
the Multi-Function Display (MFD).

The original benchmark pressure is the recommended maximum load cold tire inflation pressure for
the tires that come with your vehicle. This pressure is listed on the tire pressure label on the driver

door jamb ⇒  Tire inflation pressure. After adjusting the tire pressures in all 4 tires, you must confirm
and store the new cold inflation pressures through the Infotainment system, which changes the

benchmark pressure to match the current pressure of the tires on your vehicle ⇒  Tire Pressure Moni-
toring System (TPMS) and recalibration through the Infotainment system.

Recalibrating the TPMS to reset the benchmark cold tire inflation pressure is explained below ⇒  Tire
Pressure Monitoring System (TPMS) and recalibration through the Infotainment system.

More information:

 Volkswagen Information System

 Infotainment system

 Transporting

 Tires and wheels

 Braking and parking

 Exterior care and cleaning

 Parts, accessories, repairs, and modifications

 Consumer information



WARNING

Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control,
collision, serious personal injury or even death.

 When the warning symbol appears in the instrument cluster, stop and inspect the tires.

 Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect

the handling of the vehicle and stopping ability.

 Incorrect tire pressures and/or underinflation can also lead to sudden tire failure, includ­ing a blowout and sudden deflation, causing loss of vehicle control.

 The driver is responsible for the correct tire pressures for all tires on the vehicle. The

recommended tire pressure values are listed on a sticker inside the driver door ⇒  Tire infla-
tion pressure.

 The TPMS can only work correctly when all tires on the vehicle are filled to the correct
cold tire inflation pressure.

 Using incorrect tire pressure values can cause accidents or other damage. Always inflate
the tires to the correct specified cold tire pressure values for the tires installed on the vehicle.

 Always maintain correct cold tire inflation pressure so that TPMS can do its job.

 Always inflate tires to the recommended and correct tire pressure before driving off.

 Driving with underinflated tires causes them to flex (bend) more, letting them get too hot,

resulting in tread separation, sudden tire failure, and loss of control.

 Excessive speed and/overloading can cause heat buildup, sudden tire failure and loss of
control.

 If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle
will not handle well.

 If the tire is not “flat” and you do not have to change a wheel immediately, drive carefully
and at reduced speed to the nearest service station to check the tire pressure and add air as
required.

 When replacing tires or wheel rims on vehicles equipped with TPMS always read and heed

the information and all WARNINGS regarding ⇒  Tires and wheels.

 The Tire Pressure Monitoring System must be recalibrated whenever you remove and
remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement
wheels and tires are identical to those that were removed and even if the tire pressure does

not change ⇒  Tire inflation pressure.

WARNING

Improper recalibration can cause the TPMS to give false warnings or to give no warning de-

spite dangerously low tire pressure ⇒  Tire Pressure Monitoring System (TPMS) and recali-
bration through the Infotainment system.

Underinflation increases fuel consumption and tire wear.

Do not rely solely on the Tire Pressure Monitoring System. Check your tires regularly to make
sure they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and
blisters. Remove any objects that become embedded in the tire tread but have not penetrated into the
body of tire itself.

When you take delivery of the vehicle, the Tire Pressure Monitoring System is calibrated for the

factory-recommended cold tire inflation pressure for the tires on your vehicle, as shown on the label

inside the driver door ⇒  Tire inflation pressure.

 The system must be recalibrated through the Infotainment system whenever you remove and
remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement wheels and

tires are identical to those that were removed and even if the tire pressure does not change ⇒  Tire
Pressure Monitoring System (TPMS) and recalibration through the Infotainment system.

 If you have to adjust the tire pressure on a warm tire, fill the tire with 2.0 - 4.35 psi (20 - 30 kPa)

more than the pressure specified on the tire pressure label inside the driver door ⇒  Tire inflation
pressure.

 If the TPMS determines that the air pressure in at least one tire is too low, carefully check the
pressure in all 4 tires with an accurate tire pressure gauge. Low tire pressure usually cannot be deter­mined by looking at the tire. This is especially true of low-profile tires.

If you have work done on your wheels or tires, inform the workshop that the vehicle is equipped

with a Tire Pressure Monitoring System (TPMS).

New tires may expand slightly the first time they are driven at high speeds, which can trigger a

tire pressure warning. Remember that tire pressure can only be properly measured when the tire is

“cold” ⇒  Tire inflation pressure.

Only replace old tires with tires that have been approved by Volkswagen for your vehicle type.

Indicator light (telltale) 

 Please first read and note the introductory information and heed the WARNINGS

Lights

up



Possible cause or meaning

⇒ 

Lights up and a chime may
also sound.
The inflation pressure of one
or more tires is significantly
lower than the benchmark
pressure set by the driver or
a tire has structural damage.
Depending on vehicle equip­ment, a message may also
appear in the instrument clus­ter display.

Proper response

 Stop safely as soon as

possible!

Reduce speed immediately!
Avoid fast cornering and hard
braking!
Check the condition and inflation
pressure of all tires. Have dam­aged tires replaced.

Flashes

Possible cause or meaning

⇒ 

Proper response



Flashes for about 70 seconds
and then stays on:
System malfunction.

Check and, if necessary, adjust
the tire inflation pressure in all
4 tires. If the tire pressure is
correct, switch the ignition off
and back on. If the indicator light
flashes again and then stays on
or does not go out after check­ing and adjusting the air pres­sure in all 4 tires and recalibrat­ing, take the vehicle to an au­thorized Volkswagen dealer or
an authorized Volkswagen Ser­vice Facility. Have the system
checked.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

WARNING

Incorrect tire pressures and/or underinflation can cause sudden tire failure, loss of control,
collision, serious personal injury, or even death.

 When the warning symbol  appears in the instrument cluster, stop the vehicle as soon
as it is safe to do so and inspect all tires.

 Incorrect tire pressure and/or underinflation can cause increased tire wear and can affect
the handling of the vehicle and its stopping ability.

 Incorrect tire pressure and/or underinflation can also lead to sudden tire failure, including
a blowout and sudden deflation, causing loss of vehicle control.

 The driver is responsible for the correct tire pressures for all tires on the vehicle. The

recommended tire pressure values are listed on a sticker inside the driver door ⇒  Tire infla-
tion pressure.

 The TPMS can only work correctly when all tires on the vehicle are filled to the correct
cold tire inflation pressure. Always maintain the correct cold tire inflation pressure so that
TPMS can do its job.

 Using incorrect tire pressure values can cause accidents or other damage. Check the
pressure in all 4 tires when the tires are still cold. Never reduce air pressure in warm tires to
match cold tire inflation pressure.

 Always inflate the tires to the correct specified cold tire pressure values for the tires in-

stalled on the vehicle; see the tire inflation pressure label on the driver door jamb ⇒  Tires
and wheels.

 Always inflate tires to the recommended and correct tire pressure before driving off.

 Driving with underinflated tires causes them to flex (bend) more, letting them get too hot,

which can result in tread separation, sudden tire failure, and loss of control.

 Excessive speed and/or overloading can cause heat buildup, sudden tire failure, and loss
of control.

 If the tire pressure is too low or too high, the tires will wear prematurely and the vehicle
will not handle well.

 If the tire is not “flat” and you do not have to change the tire or wheel immediately, drive at
reduced speed to the nearest service station to check the tire pressure and add air as re­quired.

 When replacing tires or wheel rims on vehicles equipped with TPMS, always read and

heed the information and all WARNINGS in the section ⇒  Tires and wheels.

 The Tire Pressure Monitoring System must be recalibrated whenever you remove and
remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement
wheels and tires are identical to those that were removed and even if the tire pressure does

not change ⇒  Tire Pressure Monitoring System (TPMS) and recalibration through the Info-
tainment system.

WARNING

Improper recalibration can cause the TPMS to give false warnings or to give no warning de-

spite dangerously low tire pressure ⇒  Tire Pressure Monitoring System (TPMS) and recali-
bration through the Infotainment system.

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

 Never ignore warning lights or text WARNINGS.

 Always stop the vehicle as soon as it is safe to do so.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

If the ignition is switched on, an acoustic warning sounds when low tire pressure is detected. An
acoustic warning also sounds if a system malfunction is detected.

Driving for a longer period of time on rough roads or with a dynamic and sporty style can make
the TPMS system temporarily unavailable. The indicator light will light up, signaling a malfunction, but
will go out again once the road condition or driving style changes.

Tire Pressure Monitoring System (TPMS) and recalibration through the
Infotainment system

 Please first read and note the introductory information and heed the WARNINGS

Your vehicle's Tire Pressure Monitoring System (TPMS) indirectly checks the tire pressure of all 4 tires
while you are driving by using the Anti-lock Brake System (ABS) sensors to monitor the tread circum­ference (rolling circumference) and vibration characteristics of the individual tires.

The tread circumference of a tire can change:

 If a tire's inflation pressure is too low.

 If the tire's tread is damaged or the tire is structurally damaged.

 If one side of the vehicle is more heavily loaded than the other.

 If there is more weight on one axle than the other (such as when towing a trailer).

 If a compact spare wheel has been mounted.

 If a wheel was replaced on each axle.

 If a tire was changed.

 If the tire pressure was changed, or wheels were rotated or replaced, but the TPMS was not reset.

 If there are snow chains on the tires. Using snow chains can cause the system to give false warn-

ings because snow chains increase tire circumference.

The Tire Pressure Monitoring System may not react at first or may not react at all when you are driving
in a sporty manner, or on snow-covered or unpaved roads, when you are driving with snow chains, or
in certain other situations. A change in the tread circumference of a tire is signaled by the Tire Pres­sure Monitoring System indicator in the instrument cluster (telltale).

The tire pressure recommended for the tires originally installed on the vehicle is on a sticker on the

driver door jamb ⇒  Tires and wheels.

Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the
inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation
pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle plac­ard or tire inflation pressure label, you should determine the proper tire inflation pressure for those
tires.)

As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System
(TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly
underinflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check
your tires as soon as possible, and inflate them to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can lead to tire failure. Underinflation also reduces
fuel efficiency and tire tread life, and may affect the vehicle’s handling and stopping ability.

Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s respon­sibility to maintain correct tire pressure, even if underinflation has not reached the level to trigger
illumination of the TPMS low tire pressure telltale.

Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure
telltale. When the system detects a malfunction, the telltale will flash for approximately 1 minute and
then remain continuously illuminated. This sequence will continue upon subsequent vehicle start-ups
as long as the malfunction exists.

When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation
of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels on
your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue
to function properly.

Resetting and recalibrating the benchmark tire pressure

Resetting the tire pressures in the Infotainment system resets the benchmark tire pressure used by the
TPMS to the current tire pressure in the tires based on the circumference of the tires.

 Switch on the ignition.

 Press the
 Tap the  function key to open the Vehicle settings menu.

 Tap the Tires function key.

 Tap the SET function key in the Tire Pressure Monitoring System menu.

 If all 4 wheels are set to the correct values, touch the Confirm function key to store the tire pres-

sures.

 Touching the Cancel button will prevent the current tire pressures from being stored and the
system will not be recalibrated.

The recalibration must be performed each time the tire pressure in one or more tires has been adjust­ed or after one or more tires has been changed, exchanged, or repaired. The new tire pressures are
stored in the system only after at least 20 minutes of normal driving.

If you have reset the benchmark tire pressure when your tires do not have the correct tire pressure,
this will prevent the TPMS from working properly. It may then give false warnings or may not give any
warning even if the tire pressure is too low.

For this reason, it is vital to make certain that all four tires are inflated to the correct pressure
when they are cold, before calibrating the system. Cold tire tires are tires that have not been driven

more than a couple of miles (kilometers) at low speed within the last 3 hours.

During normal vehicle operation, the system calibrates itself to the tires installed and the changed tire
pressures. The calibrated values are stored and monitored after a long journey at various speeds.

If the wheels are loaded more heavily than normal, for example, if the vehicle is carrying heavy load,

the tire pressure must be raised to the recommended full-load tire pressure before recalibaration ⇒ 
Tires and wheels.

 Infotainment button ⇒  Menu and system settings (SETUP).

Recalibrate the system to reset the benchmark TPMS pressure in the following
situations:

 After installing tires on your vehicle that have recommended cold tire inflation pressures that are
different from the tires that were taken off.

 After any tire on your vehicle is removed and then remounted, even if the same tire and wheel rim
that were taken off are reinstalled (for instance, after repair).

 After any tire on your vehicle is changed and replaced by another tire, even if the replacement tire
is the same type and is inflated to the same pressure as the tire it replaced.

 After adjusting the tire pressure of any tire on the vehicle to its correct cold tire inflation pressure,
either by putting air in one or more tires or by letting air out. Do this even though air was only added
(or let out) to bring the tire to the inflation pressure it should have had all along.

 After rotating the front and rear wheels ⇒  Tires and wheels.

 After mounting the compact spare wheel.

WARNING

Incorrect recalibration can cause the TPMS to give false warnings or to give no warning de­spite dangerously low tire pressure. Make certain the tire inflation pressure of all tires is cor­rect before recalibrating the system.

WARNING

Incorrect tire pressure can cause sudden tire failure, loss of vehicle control and serious per­sonal injury.

 Always check and correct air pressure in all 4 tires, particularly after changing, exchang­ing, or repairing tires.

 After that, always make sure that all 4 tires are inflated to the correct tire pressure for the
tires installed on the vehicle. Then recalibrate the system so that it can properly monitor the
pressure in the tire.

 See the tire pressure label ⇒  Tire inflation pressure and the Owner's Literature for rec-
ommended cold tire inflation pressure and other important information.

 When replacing tires or wheel rims, always read and heed all of the information and

WARNINGS ⇒  Tires and wheels.

 The Tire Pressure Monitoring System must be recalibrated whenever you remove and
remount or change any wheel or tire on the vehicle, even if the reinstalled or replacement
wheels and tires are identical to those that were removed and even if the tire pressure does
not change.

The Tire Pressure Monitoring System stops working if there is an ESC/ABS malfunction ⇒  Brak­ing and parking.

After a low tire pressure warning, the vehicle must stand and must not be driven for at least
1 minute before the new benchmark tire pressures can be stored.

Side view

Fig. 1 Vehicle side overview.

Key to fig. 1:

(1) Roof antenna
(2) Fuel filler flap
(3) Roof rails
(4) Outside door handles
(5) Outside mirror

– Additional turn signal light

(6) Lift points for the jack

Front view

Fig. 2 Vehicle front overview.

Key to fig. 2:

(1) Inside mirror with sensor on mirror base for:

– Rain sensor (if equipped)
– Low-light sensor (if equipped)

– Light Assist (if equipped)

(2) Windshield wipers
(3) Engine hood release
(4) Headlights (on left and right)
(5) Fog lights/static cornering lights (on left and right, if equipped)
(6) Threaded hole for the front towing eye (behind cover)
(7) Side marker lights (on left and right)
(8) Park Distance Control (PDC) sensors (if equipped)
(9) Sensor for the Forward Collision Warning system (if equipped)

Rear view

Fig. 3 Vehicle rear overview.

Key to fig. 3:

(1) Rear window:

– Rear window defroster

(2) High-mounted brake light
(3) Taillights (on left and right)
(4) Volkswagen emblem, area for:

– Opening the rear hatch

– Rear View Camera system (if equipped)

(5) License plate lights
(6) Threaded hole for the rear towing eye (behind cover)
(7) Roof antenna
(8) Rear windshield wiper
(9) Park Distance Control (PDC) sensors (if equipped)

Driver door overview

Fig. 4 Overview of controls in the driver door.

Key to fig. 4:

(1) Door handle
(2) Power locking button for locking and unlocking the vehicle  – 
(3) Knob for adjusting the outside mirrors

– Adjusting outside mirrors  –  – 
– Outside mirror heating 

(4) Switches for operating the power windows

– Power windows 
– Safety switch for rear power windows 

(5) Indicator light for the power locking system
(6) Lever for releasing the engine hood
(7) Storage compartment
(8) Bottle holder
(9) Reflector

Driver side overview

Fig. 5 Driver side overview.

Key to fig. 5:

(1) Instrument cluster:

– Instruments

– Display

– Warning and indicator lights

(2) Headlight switch 

– Off position 

– Automatic headlights  (if equipped)

– Parking lights  (if equipped)

– Low beams 

– Fog lights   (if equipped)

(3) Lever for

– Turning high beams on or off  – 

– Headlight flasher  x

– Turn signals 

– Cruise control  –  – ,  –  –  (if equipped)

(4) Windshield wiper and washer lever

– Windshield wiper  – 

– Intermittent operation for the front windshield wipers 

– Interval settings for the wipers or sensitivity for the rain sensor 

– Windshield wiper 

– “One-tap wiping” x

– Windshield wiper 

– Automatic wipe/wash for windshield 

– Rear window wiper 

– Rear window automatic wipe/wash 
– Lever with buttons for the Volkswagen Information System (Basic version)  , 

(5) Multi-function steering wheel controls (if equipped) ,

– Volume setting for radio, navigation system notifications (if applicable), or telephone

calls  – 

– Voice control activation 
– Display Phone main menu or accept telephone calls 

– Audio, navigation  – 

– Control buttons for the Volkswagen Information System (Premium version) # –  –

∃ ,  , 

– Cruise control buttons  , ,  ,  ,  – -

(6) Ignition switch (vehicles without Keyless Access)
(7) Dimmer control for the instrument and switch illumination 
(8) Lever for the adjustable steering wheel
(9) Horn (only works when the ignition is switched on)
(10) Pedals
(11) Driver front airbag
(12) Air vents  –  – 
(13) Storage compartment

Upper center console

Fig. 6 Overview of the upper center console.

Key to fig. 6:

(1) Button for the emergency flashers 
(2) PASSENGER AIR BAG   light (front airbag for front seat passenger)
(3) Infotainment system

– User information display

– Radio ⇒ Booklet

– Navigation system ⇒ Booklet

(4) Controls for:

– Manual air conditioning

– Climatronic

(5) Air vents  –  – 
(6) Passenger seat heating button 
(7) Driver seat heating button 

Radio, Navigation System

Radio, Navigation System

Lower center console

Fig. 7 Overview of the lower center console.

Key to fig. 7:

(1) Lever for:

– Manual transmission

– Automatic transmission

(2) Parking brake lever
(3) Storage compartment with cup holders
(4) Storage compartment

– With AUX-in jack  or Media Device Interface (MDI)/(MEDIA-IN) ⇒ Booklet

gation System

(5) Starter button  –  –  (for vehicles with Keyless Access)
(6) Center armrest:

– With storage compartment

– With 12 Volt socket

(7) Button for Park Distance Control (if equipped) 
(8) 12 Volt socket
(9) Card holder

Radio, Navi-

Instrument cluster

 Introduction

In this section you’ll find information about:

Instrument overview
Displays
Service reminder display

More information:

 Warning and indicator lights

 Volkswagen Information System

 Infotainment system

 Shifting

 Service reminder information ⇒ Booklet

WARNING

Driving on today's roads demands the full attention of the driver at all times. Driver distrac­tion causes accidents, collisions and serious personal injury!

 Never use the buttons in the instrument cluster while driving.

Instrument overview

Warranty and Maintenance

Fig. 10 Instrument cluster in the instrument panel.

 Please first read and note the introductory information and heed the WARNINGS

Instrument explanations ⇒ fig. 10:

(1) Speedometer.
(2) Tachometer (shows engine revolutions per minute in thousands when the engine is running).

The red zone at the end of the scale indicates maximum permissible engine rpm (revolutions

per minute) for all gears after the break-in period. Before reaching the red zone, select the next

higher gear or selector lever position D/S, or ease your foot off the accelerator ⇒ 

(3) Displays
(4) Reset, set, and display button
(5) Fuel gauge
(6) Engine coolant temperature display 

.

NOTICE

 To help prevent engine damage, always avoid high engine speeds, full throttle acceleration,
and heavy engine loads when the engine is cold.

 To help prevent engine damage, the tachometer needle should only enter the red zone
(warning zone) briefly.

Upshifting early into the next higher gear saves fuel and reduces engine noise.

Displays

Fig. 11 In the instrument cluster display: A: Open engine hood, B: Open rear hatch, C: Open front driver side

door, D: Open rear passenger side door.

 Please first read and note the introductory information and heed the WARNINGS

Depending on vehicle equipment, different information may be shown in the instrument cluster display.

 Open doors, engine hood, or rear hatch ⇒ fig. 11

 Warning and information texts

 Odometer displays

 Time

 Outside temperature

 Compass display

 Selector lever position ⇒  Shifting

 Gear recommendation ⇒  Shifting

 Driving data and menus for different settings ⇒  Volkswagen Information System

 Service reminder display ⇒  Service reminder display

 Engine code

 AdBlue® information ⇒  Selective catalytic reduction (AdBlue®)

 Radio and navigation information ⇒ Booklet

 Telephone information ⇒ Booklet

Open doors, hood, and rear hatch

The instrument cluster display indicates if any doors, the engine hood, or rear hatch are open once the
vehicle has been unlocked, and while the vehicle is in motion. There may also be an audible warning
chime. Different models and equipment versions may have different displays.

Mobile phone package

Radio, Navigation System

Key to

⇒ fig. 11

See

 Stop!

A

The engine hood is open or not properly
closed.

 Stop!

B

The rear hatch is open or not properly
closed.

 Stop!

C, D

Warning and information texts

The status of various vehicle functions and components is monitored when the ignition is switched on
and while driving. Malfunctions are indicated by red and yellow warning symbols with text messages in

the instrument cluster display (⇒ Warning and indicator lights). In some cases, they may also be
signaled acoustically. The display can vary depending on the instrument cluster model.

Type of no­tification

One or more vehicle doors open or not
properly closed.

Symbol

Explanation

color1

1

Displayed in color on an instrument cluster with color display.

Type of no­tification

Symbol

color1

Explanation

Priority 1
warning
message

Red Symbol flashing or lit – sometimes with acoustic

warnings.

 Stop! ⇒  .

Check malfunction and take corrective action.
Contact an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility for assis­tance if necessary.
Menus cannot be accessed when a priority 1
warning message is displayed. The warning
message will turn off automatically after a few
seconds. You can confirm and turn off some
warning messages by pressing the  button on
the multi-function steering wheel.

Priority 2
warning
message

Yellow Symbol flashing or continuously lit – sometimes

with acoustic warnings.
Malfunctions or low operating fluid levels may
cause vehicle damage and vehicle breakdown

⇒ 

.
Check malfunction as soon as possible. Contact
an authorized Volkswagen dealer or an author­ized Volkswagen Service Facility for assistance if
necessary.

Information

– Information about various vehicle situations.

text

Odometer displays

The odometer indicates the total distance driven by the vehicle.

The trip odometer (
The last digit indicates 1/10 mile (100 meters).

Press the  button in the instrument cluster briefly ⇒  Instrument overview to reset the trip odometer
to 0.

Time

 To set the time, press and hold the  button in the instrument cluster ⇒  Instrument overview until
the word Time appears in the display. The doors must be closed.

 Release the button. The time is shown in the instrument cluster display and the hour setting is
highlighted.

trip) shows the distance driven since the last time the trip odometer was reset.

 Press the  button repeatedly until the correct hour is displayed. Press and hold the button to
scroll through quickly.

 Once you have set the hour, wait a few seconds until the minutes display is highlighted.

 Press the  button repeatedly until the correct minutes are displayed. Press and hold the button

to scroll through quickly.

 Release the button to finish setting the clock.

On appropriately equipped vehicles, you can also set the time in the Infotainment system by pressing

 button followed by the  and Time and date function keys, Menu and system settings (SET-

the
UP).

Outside temperature display

At outside temperatures below about +39 °F (+4 °C), a “snowflake symbol”  appears in the display.

The symbol remains on until the outside temperature rises above +43 °F (+6 °C) ⇒  .

When the vehicle is not moving or when you are driving at very low speeds, the temperature displayed
may be slightly higher than the actual outside temperature.

The measurement range is from -49 °F (-45 °C) to +169 °F (+76 ).

Compass display

On vehicles equipped with compass display, the current compass direction is indicated in the instru­ment cluster display when the ignition (or the navigation system, if equipped) is switched on.

Selector lever position (automatic transmission)

The selector lever position is shown both on the side of the selector lever and in the instrument cluster
display. The respective gear may also be shown in the instrument cluster display in Drive and Sport

Drive (D

S), as well as in Tiptronic® mode ⇒  Shifting.

Gear recommendation

When the vehicle is moving, a fuel economy gear recommendation may appear in the instrument

cluster display ⇒  Shifting.

Speed warning

A display in the instrument cluster indicates when the set maximum speed has been exceeded ⇒ 
Volkswagen Information System.

On appropriately equipped vehicles, the speed warning can be set and changed in the Infotainment
system by pressing the

settings (SETUP).

 button followed by the  and Tires function keys ⇒  Menu and system

Engine identification code

Press and hold the  button in the instrument cluster ⇒  Instrument overview for about 15 seconds to
display the vehicle's engine identification code. You must do this when the ignition is on, but the en­gine is not running.

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

 Never ignore warning lights or text WARNINGS.

 Always stop the vehicle as soon as it is safe to do so.

 Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-

lytic converter and exhaust system can come into contact with flammable materials under the
vehicle, such as dry grass, brush, spilled fuel, etc.

 A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.

WARNING

Roads and bridges may be dangerously icy even if the outside air temperature is above freez­ing.

 If you use the outside temperature display to tell you about frost conditions, remember
that roads can even ice over at temperatures above +39 °F (+4 °C). Always remember: even if
the “snowflake symbol” is not displayed, there could still be black ice on the road.

 Never rely exclusively on the outside temperature display.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

The instrument cluster displays and their arrangement may vary depending on the vehicle model
and engine. For displays without warning and information messages, malfunctions are only signaled
with indicator lights.

Depending on vehicle equipment, some settings and displays may also appear in the Infotain­ment system.

If there are multiple warning messages, the symbols are displayed for several seconds in order of
importance. The symbols are displayed until the cause has been corrected.

If warning messages are displayed when the ignition is switched on, it may not be possible to
adjust some settings as described, or the information display may appear differently. If this happens,
take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for
assistance.

Service reminder display

Fig. 12 In the instrument cluster display: Examples of service reminders when a service is due.

Fig. 13 In the Infotainment system display: Example of the service reminder.

 Please first read and note the introductory information and heed the WARNINGS on
page 11.

The maintenance service reminder is shown in the instrument cluster display ⇒ 

Infotainment system ⇒ 
the Infotainment system version equipped with the vehicle.

For information on maintenance service intervals, please see the ⇒ Booklet

nance

.

For vehicles with time- or distance driven-dependent service, only fixed service intervals are dis­played.

fig. 13. Versions and displays can vary depending on the instrument cluster or

Service reminder

If service is due in the near future, a service reminder is displayed when the ignition is switched on.

The number of miles (km) or amount of time shown correspond to the maximum number of miles (km)
or maximum time that can still be driven before the next service.

Service event

For a scheduled oil change or a scheduled inspection there is an audible chime when the ignition
is switched on. The wrench symbol  also appears for several seconds in the instrument cluster

display along with one of the following messages ⇒ fig. 12:

fig. 12 and in the

Warranty and Mainte-

Oil change now!

Inspection now!

Oil change and inspection now!

Viewing service message

The current service message can be accessed when the ignition is switched on, the engine is
switched off, and the vehicle is stopped:

 Press and hold the  button in the instrument cluster ⇒  page 11, Instrument overview until the
word Service appears in the display.

 Release the button. The current service message appears in the display.

You can also view service information ⇒ 
followed by the  and Service function keys ⇒ page 27, Menu and system settings (SETUP).

Resetting the service reminder display

If the service was not performed by an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility, the service reminder can be reset as follows:

 Switch off the ignition.

 Press and hold the  button in the instrument cluster ⇒  page 11, Instrument overview.

 Switch on the ignition.

 Release the  button.

 If one of the following messages appears in the display:

Reset oil change service?

fig. 13 in the Infotainment system by pressing the  button

Do you really want to reset inspect.
service?

 Confirm the request by pressing the  button in the instrument cluster. A confirmation message
appears in the display when the service reminder has been reset.

Do not reset the service reminder between service intervals; otherwise, incorrect information will
be displayed.

The service reminder disappears after a few seconds when the engine is running or after the 

button on the multi-function steering wheel is pressed ⇒  Volkswagen Information System.

Volkswagen Information System

 Introduction

In this section you’ll find information about:

Menu structure – overview
Using the instrument cluster menus
Main menu
Driving data
Assist systems menu

When the ignition is switched on, you can display different types of information in the instrument
cluster and control certain vehicle features.

The number of menus and information in the instrument cluster display depends on the electronics
and equipment on the vehicle.

An authorized Volkswagen dealer or an authorized Volkswagen Service Facility may be able to add or
modify functions depending on your vehicle's equipment.

As long as a priority 1 warning message is displayed, no menus can be accessed. To display menus,

press the  button on the multi-function steering wheel ⇒ 

More information:

 Infotainment system

 Driver assistance systems

 Radio or Navigation system ⇒ Booklet

 Mobile phone package ⇒ Booklet

Radio, Navigation System

Mobile Phone Package

fig. 14.

WARNING

Driving on today's roads demands the full attention of the driver at all times. Driver distrac­tion causes accidents, collisions and serious personal injury!

 Never access menus when the vehicle is moving.

Emergency starting and starting the engine with a very weak vehicle battery or after the vehicle
battery has been replaced may change or delete system settings (including time, date, and program­ming). Check the settings and correct as necessary once the vehicle battery has built up a sufficient
charge.

Menu structure – overview

 Please first read and note the introductory information and heed the WARNINGS

The following list shows how the Volkswagen information system menus on the instrument cluster
display are structured. The size and layout of the Volkswagen information system menu depends on
the vehicle electronics and the vehicle equipment.

Driving data

▪ Travel time

▪ Conv. consumer

▪ Range
▪ Range  (Diesel engines only: visible only when the AdBlue range has fallen to less than 1500 mi

or 2400 km)

▪ Avg. consumption

▪ Consumption

▪ Speed warning

▪ Digital speed display

▪ Average speed

▪ Distance

Assist s ystems

▪ Front Assist on/off

Navigation

Audio

Telephone

Vehicle status

⇒ Booklet

⇒ Booklet

⇒ Booklet

Radio, Navigation System

Radio, Navigation System

Mobile Phone Package

Using the instrument cluster menus

Fig. 14 Right side of the multi-function steering wheel (if equipped): Controls for the menus and information

displays in the instrument cluster.

 Please first read and note the introductory information and heed the WARNINGS

The instrument cluster menus are controlled with buttons on the right side of the steering wheel

⇒ 

fig. 14.

Accessing the instrument cluster menus

 Switch on the ignition.

 If a message or the vehicle icon is displayed, push the  button (⇒ 

multi-function steering wheel until a main menu appears in the instrument cluster display. For a list of

main menus, see ⇒  Menu structure – overview.
 Push buttons # or ∃ to move to another main menu, and push the arrow up and down buttons 

and  to navigate inside the current main menu.

fig. 14) on the right side of the

To open the menu or information display shown in the selection menu, press the  button on the

multi-function steering wheel ⇒ fig. 14, or wait until the menu or information display opens automatical-
ly after a few seconds.

Selecting a setting

 Use the arrow up and down buttons  or  on the multi-function steering wheel ⇒ 
gate through the available options. A frame appears around the selected option.

 Push the  button (⇒ 

Returning to the main menu

 Press the # or ∃ button ⇒ 

If warning messages are displayed when the ignition is switched on, it may not be possible to
adjust some settings as described, or the information display may appear differently. If this is the case,
take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for
assistance.

fig. 14) to select a setting.

fig. 14.

fig. 14 to navi-

Main menu

 Please first read and note the introductory information and heed the WARNINGS

Menu Function See

Multifunction Display (MFD) infor-

Driving
data

mation and settings.

Display of current warning or infor­mation messages and other system
components depending on the equip­ment level.

Compass

Navigation

Current driving direction (vehicles
without navigation system).

Information displays for the navigation
system (if equipped).

When route guidance is active, turn
arrows and proximity bars similar to
the symbols shown in the navigation
system are displayed.

-

⇒ Booklet

Radio,

Navigation Sys-

tem

Menu Function See

If route guidance is turned off, the di­rection of travel (compass) and the
current street name are displayed.

Audio

Station display or station list in radio
mode.

Track display in media mode.

⇒ Booklet

Radio,

Navigation Sys-

tem

Information about the connected tele-

Telephone

phone.

Settings and information when using

⇒ Booklet

Phone Package

Mobile

the telephone.

Current warning and information mes­sages.

Vehicle
status

This menu item only appears when
warning or information messages are
available.

Driving data

 Please first read and note the introductory information and heed the WARNINGS

When the ignition is on, the

data. Navigate through the data as described on ⇒  Using the instrument cluster menus

Switching between the displays

 Use the arrow up and down buttons ( and ) on the right side of the steering wheel ⇒ 

Trip memories

The display has 3 automatic memories:



Since start
Extend. period





Since refuel

The currently selected memory is shown in the display.

The trip memories are in addition to the trip odometer, which is displayed in the bottom part of the
instrument cluster and controlled using the . button ⇒

Driving data menu provides a variety of travel and fuel consumption

fig. 14.

fig. 10 (4).

Press the

 button on the multi-function steering wheel to toggle

between the 3 memories when the ignition is on.

The memory accumulates and stores information about
distance driven and fuel used from the time the ignition
was switched on until the time it was switched off.

Since

1

start

If the ignition stays off for 2 hours or more, stored infor­mation is automatically deleted. If the trip is continued
within 2 hours after the ignition was switched off, the new
values are added.

Depending on the instrument cluster version, the memory
displays and stores the accumulated driving and fuel
consumption data of any number of single trips up to a

Extend.

2

period

total driving time of either 19 hours and 59 minutes
99 hours and 59 minutes, and up to a total distance of
either 1,999 km or 9,999 km. If one of the maximum val-

2

is exceeded, then the memory is automatically

ues
cleared and starts again from 0.

The memory accumulates and stores information about

Since

3

refuel

distance driven and fuel used from the time the vehicle is
refueled. The memory is deleted automatically during
refueling.

Manually erasing a trip memory

 Select the memory to be erased.
 Press and hold the  button on the multi-function steering wheel for about 2 seconds.

Enabling and disabling displays

On appropriately equipped vehicles, you can set which displays should appear in the instrument
cluster by pressing the

Infotainment system ⇒ page 27, Menu and system settings (SETUP). The units in which data is dis­played can also be changed.

Possible driving data menu displays

 button followed by the  and Multifunction display function keys in the

Display Function

2

May differ depending on the instrument cluster version.

Display Function

Travel time

Conv. con­sumer

Range  -­mi

Range  -­km

Range 

Avg. con­sumption

--.- mpg

Avg. con­sumption

--.­l/100 km

Driving time in hours (h) and minutes (min) corresponding
to trip memories 1, 2, and 3 (toggle).

Displays any convenience equipment in the vehicle that
is currently affecting fuel consumption.

Estimated distance in miles (km) that the vehicle can go
with the fuel left in the tank the way you are currently
driving. Takes account of the current fuel consumption,
among other things.

Diesel engines only: Estimated distance in miles (km)
that the vehicle can go with the AdBlue left in the tank.
Visible only when the AdBlue range has fallen to less
than 1500 mi or 2400 km.

Average fuel consumption in miles per gallon (l/100 km)
on trips per trip memories 1, 2, and 3 (toggle). For the
since start trip memory, the value is displayed once
the vehicle has been driven about 330 feet (100 m). Until
then, dashes appear instead of a number. The value
displayed is updated every second.

Consumption

--.- mpg

Consumption

--.­l/100 km

Speed warn­ing

--- mph

Current fuel consumption in miles per gallon (l/100 km)
while driving.
When units are set to miles, dashes appear instead of a
number when the engine is running and the vehicle is
standing still.
When units are set to kilometers, the display shows liters
consumed per hour when the engine is running and the
vehicle is standing still.

When the set speed (from 20–155 mph or 30–250 km/h)
is exceeded, an acoustic warning sounds and a visual
message may also appear in the instrument cluster dis-

Display Function

Speed warn-

play.

ing

--- km/h

--- mph

Digital display of the current vehicle speed.

--- km/h

Average
speed

-- mph

Average speed on trips per trip memories 1, 2, and 3
(toggle). For the

since start trip memory, the value is

displayed once the vehicle has been driven about

Average
speed

300 feet (100 m). The value displayed is updated every
5 seconds.

-- km/h

Distance --

- mi

Distance --

Distance driven in miles (km) per trip memories 1, 2, and
3 (toggle).

- km

Storing speed for the speed warning

 Select the
 Press the  button on the multi-function steering wheel to save the current speed and to activate

the warning.
 If necessary, set the desired speed within about 5 seconds with the  or  buttons on the multi-

function steering wheel. Then press the  button on the multi-function steering wheel a second time
or just wait a few seconds. The speed is saved and the warning is activated.

 To deactivate, press the  button on the multi-function steering wheel. The set speed is deleted.

Speed warning display.

Assist systems menu

 Please first read and note the introductory information and heed the WARNINGS

Assist sys­tems menu

Function

Assist sys­tems menu

Function

Front As­sist

Switch the Forward Collision Warning on or off

Menu and system settings (SETUP)

 Introduction

In this section you’ll find information about:

Vehicle settings menu
Vehicle settings menu

Additional information and warnings:

 Instrument cluster

 Volkswagen Information System

 Power locking system

 Power windows

 Lights and vision

 Windshield wipers and washer

 Mirrors

 Tires and wheels

 Tire Pressure Monitoring System (TPMS)

 Brakes

 Starting assistance systems

 ⇒ Booklet

General information on operating the unit

The following section contains information on the settings that can be adjusted in the
tings menu. You can find information on operating the Infotainment system as well as warning and

safety instructions in a separate manual. See ⇒ Booklet

Vehicle settings and information

After pressing the
tainment screen to display information or adjust the following settings:

View (Vehicle information)

▪ Driving data

▪ Convenience consumers

▪ Vehicle status

Radio or Media (Radio station or media selection)

Setup (Vehicle settings) ⇒  Vehicle settings menu

Radio, Navigation System

 Infotainment button, you can tap the corresponding function key on the Info-

Vehicle set-

Radio, Navigation System

.

WARNING

Driving on today's roads demands the full attention of the driver at all times. Driver distrac­tion causes accidents, collisions and serious personal injury!

 Never let yourself be distracted when setting, adjusting, or using the Infotainment system.

 Always drive attentively and responsibly. Use the Infotainment system only if road, traffic,

and weather conditions permit and you will not be distracted from your driving.

After starting the engine with a discharged vehicle battery, or after the battery has been changed,
system settings (time, date, and programming) may have been changed or deleted. Check and correct
the settings as necessary once the vehicle battery has been sufficiently charged.

Vehicle settings menu

 Please first read and note the introductory information and heed the WARNINGS

Opening the

 Switch on the ignition.

 If necessary, switch on the Infotainment system.

 Press the
 Tap the  function key to open the Vehicle settings menu.
 Tap the corresponding function key to open additional menus in the Vehicle settings menu,

or to adjust settings in the menu points.

If the box in the function key is checked , the respective function is switched on.

Changes made in settings menus are automatically applied immediately after entry.

Tapping the  function key takes you back to the previous menu.

Menu overview

The following menu overview is an example of the Infotainment system menu structure. The size and
layout of the Volkswagen information system menu depends on the vehicle electronics and the level of
vehicle equipment.

Vehicle settings menu

 Infotainment button.

Menu Submenu Setting options See

ESC system

– Turn the Anti-slip

Tires Tire Pressure

Monitoring
System

Snow tires

regulation (ASR) on
or off.

Store the tire pres­sures (SET).

Turn the speed
warning on or off.

Set the speed warn­ing.

Menu Submenu Setting options See

Turn the following
features on or off (if

Assistance
systems

Front Assist

equipped):
– Front Assist
– Advance warning
– Display distance
warning

Parking aids ParkPilot

Lights Light Assist

Turn automatic
ParkPilot (PDC)
activation on or off (if
equipped).

Adjust the following:
– Front volume
– Front pitch
– Rear volume
– Rear pitch
– Audio volume low­ering

Turn the following
systems on or off:
– Adaptive front
lighting (AFS) (if
equipped)
– Automatic head­lights during rain
(headlights turn on
with rain sensor)
– Convenience indi­cating (lane change
feature)

Adjust the following
feature:
– Turn-on time for
automatic headlights
()

Menu Submenu Setting options See

Mirrors and
wipers

Open and
close

Interior
lighting

Coming/Leaving
home function

Windshield
wipers

Window opera­tion

Adjust the following
features:
– Door ambient light­ing
– Footwell lighting

Set the following:
– Duration that the
Coming Home fea­ture is switched on
– Duration that the
Leaving Home fea­ture is switched on

Turn the following
features on or off:
– Automatic wiping
during rain (rain
sensor)
– Wipe rear window
in reverse gear

Turn convenience
opening feature for
the power windows
on or off (if
equipped)

Central lock-

Set door unlocking.

ing

Turn the following
features on or off:
– Lock automatically
(Auto lock feature)
– Acoustic confirma­tion (horn beep after
the vehicle is locked
from outside)

Menu Submenu Setting options See

Multifunction
display (MFD)

– Display or hide the

following data in the
Multifunction display:
– Current fuel con­sumption
– Average fuel con­sumption
– Convenience con­sumers
– Eco tips
– Travel time
– Distance traveled
– Average speed
– Digital speed dis­play
– Speed warning

– Reset the following

data in the Multifunc­tion display:
– Driving data for
“Since start” trip
memory
– Driving data for
“Extended period”
trip memory

Time and date

– Select and set the

following data:
– Clock time source
(manual, GPS)
– Time
– Daylight savings
time
– Time zone
– Time format (12
hour, 24 hour)
– Date
– Date format

–

Menu Submenu Setting options See

Units

Service

Factory set­tings

– Set the units for the

following:
– Distance
– Speed
– Temperature
– Volume
– Consumption
– Pressure

– Display the following

data:
– Vehicle identifica­tion number (VIN)
– Date of next in­spection service
– Date of next oil
change service

– Reset the following

features:
– All settings
– Parking aids
– Lights
– Mirrors and wipers
– Open and close
– Multifunction dis­play

–

–

Volkswagen Car-Net: Connecting you and your
vehicle

 Introduction

In this section you’ll find information about:

Volkswagen Car-Net service
Features
Application software (“apps”)
3-button module

Volkswagen Car-Net services are provided by Verizon Telematics, Inc. (VzT) and are available only on
select models. Automatic Crash Notification (ACN) may be engaged for up to 6 months without activat­ing a trial or paid subscription; Manual Emergency Call service and all other Volkswagen Car-Net
services require a trial or paid subscription. Volkswagen Car-Net may collect location information. See
applicable Terms of Service and Privacy Policy available at www.vw.com/carnet for details.

Data Collection and Privacy

Vehicle location information is transmitted to Volkswagen and our Volkswagen Car-Net service provid­er, Verizon Telematics, Inc. (VzT), anytime you press a Volkswagen Car-Net in-car button, when an
ACN event occurs or periodically in connection with the operation of Volkswagen Car-Net.

Unless Volkswagen Car-Net equipment is disabled in the vehicle, it is possible for Volkswagen and
VzT to determine the car’s location if required to do so by law, court order, subpoena or other legal
requirement. For more information, please contact the Volkswagen Car-Net Response Center at 1­877-820-2290.

Calls may be monitored or recorded.

Volkswagen collects, processes, transmits, uses, and shares information about you and your vehicle
in accordance with the Volkswagen Car-Net Terms of Service and Privacy Policy. See the Volkswagen
Car-Net Terms of Service and Privacy Policy at (http://www.vw.com/carnet) for more details.

More information:

 Declaration of Compliance

WARNING

Application software and Volkswagen Car-Net services that are unsuitable or improperly
used can cause accidents, serious personal injury and vehicle damage.

 Volkswagen Car-Net services can be used only where adequate cellular and GPS signals
are available.

 Volkswagen recommends using only services and application software that are provided
by Volkswagen or Verizon Telematics, Inc. (VzT) specifically for your vehicle.

 Protect the mobile device and its application software from misuse.

 Never modify application software and Volkswagen Car-Net services.

 Always read and heed the operating instructions for the mobile device.

WARNING

Driver distraction causes accidents, collisions and serious personal injury! Using application
software and Volkswagen Car-Net services while driving can distract the driver from traffic.

 Always drive attentively and responsibly.

Volkswagen Car-Net service

 Please first read and note the introductory information and heed the WARNINGS

Your vehicle has equipment to enable Volkswagen Car-Net, a suite of connected vehicle services that
makes driving and owning a Volkswagen vehicle more convenient. Volkswagen Car-Net allows you to
seamlessly connect your car and your life by offering the following services:

 Safe & Secure – Receive support and assistance in the moment of need.

 Family Guardian – Keep track of family members driving your vehicle.

 Remote Vehicle Access – Interact with your vehicle through your Volkswagen Car-Net iPhone® or

®

Android

 Diagnostics & Maintenance – Manage your vehicle health with diagnostic checks and service
scheduling.

You can access Volkswagen Car-Net services via your Volkswagen Car-Net iPhone® or Android® app
(text and data rates apply) and the Volkswagen Car-Net website (http://www.vw.com/carnet). If you
have a question or would like to subscribe, please either press the  button in your vehicle or contact

the Volkswagen Car-Net Response Center at 1-877-820-2290. For more information or to log on to
your Volkswagen Car-Net account, visit http://www.vw.com/carnet.

Note: Please review the Volkswagen Car-Net Terms of Service and Privacy Policy at
http://www.vw.com/carnet.

Subscription required

Automatic Crash Notification (ACN) may be engaged for up to 6 months, starting from the date of new
vehicle sale, without activating a trial or paid subscription.

The Manual Emergency Call service and all other Volkswagen Car-Net features require a trial or paid
subscription. To begin your trial or paid subscription, authentication and activation are required. For
more information, please visit the website (http://www.vw.com/carnet), press the  button in the 3-

button module in your vehicle or contact the Volkswagen Car-Net Response Center at 1-877-820-

2290.

The LED light in the 3-button module will be green during the trial period and whenever you have an
active subscription. The LED light will go off if the trial period is over and the customer has not sub­scribed to the Volkswagen Car-Net services. The LED light will be red only during a VW Car-Net

hardware malfunction or fault ⇒ , 3-button module.

Once a trial or paid Volkswagen Car-Net subscription has been activated, please advise all who
use the vehicle that different kinds of data can be sent and received automatically by the vehi­cle, including speed, location and more.

app, computer or a Volkswagen Car-Net Customer Specialist (text and data rates apply).

WARNING

Vehicle health reports do not replace the information provided by the vehicle warning and
indicator lights. Failure to heed warning lights and instrument cluster text messages can
cause the vehicle to break down in traffic and result in a collision and serious personal injury.

 Never ignore warning lights or text WARNINGS.

 Always stop the vehicle as soon as it is safe to do so.

 Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-

lytic converter and exhaust system can come into contact with flammable materials under the
vehicle, such as dry grass, brush, spilled fuel, etc.

 A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.

 Before opening the engine hood, always switch off the engine and let the engine cool
down.

 Always be very careful when working in the engine compartment, which is a potentially
dangerous area in any motor vehicle and can cause serious personal injury.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

Volkswagen collects, processes, transmits, uses and shares information about you and your
vehicle in accordance with the Volkswagen Car-Net Terms of Service and Privacy Policy. See the
Volkswagen Car-Net Terms of Service and Privacy Policy at http://www.vw.com/carnet for more de­tails.

Volkswagen Car-Net services use a system based on a wireless communication network. If all
technical and other conditions are met and Volkswagen Car-Net still does not work properly, please try
using the service again later.

Features

 Please first read and note the introductory information and heed the WARNINGS

The following listed features are available after Volkswagen Car-Net registration either through the 3-

button module ⇒  3-button module, a mobile device ⇒  Application software (“apps”), the Volkswagen
Car-Net website (http://www.vw.com/carnet) or by contacting the Volkswagen Car-Net Response
Center at 1-877-820-2290. They are divided into 4 categories: Safe & Secure, Family Guardian, Re­mote Vehicle Access and Diagnostics & Maintenance Services. Always refer to the Volkswagen Car­Net website for the most up-to-date information regarding Volkswagen Car-Net services.

Safe & Secure:

Feature Description

Safe & Secure:

Feature Description

Automatic Crash Notification is initiated in the event
of airbag deployment or rollover. When the feature is
activated the Volkswagen Car-Net Response Center

is notified of your location and contacts your vehicle
Automatic Crash
Notification (ACN)

to determine the risk of injury and to dispatch help.

Help is dispatched even if the Volkswagen Car-Net

Response Center does not connect to the vehicle's

occupants. Automatic Crash Notification may be

engaged for up to 6 months without activating a trial

or paid subscription.

Manual Emergency
Call

Roadside Assis­tance

Stolen Vehicle Lo­cation Assistance

For use by law en­forcement authori­ties only. See
Terms of Service at
www.vw.com/carnet
for details.

Family Guardian:

In the case of an emergency, press the

 button in

the 3-button module: The Volkswagen Car-Net de-

vice initiates a connection to the Volkswagen Car-

Net Response Center. The location of the vehicle

and customer data for identification is sent at the

same time.

Press the  button in the 3-button module: The

vehicle will connect directly to the Volkswagen

Roadside Assistance Call Center. The vehicle’s lo-

cation is also transmitted in order to more quickly

provide assistance.

After you have reported your vehicle as stolen to law

enforcement, you may provide the case information

to the Volkswagen Car-Net Response Center. Once

the information has been verified, the VW Car-Net

Customer Specialist will be able to provide law en-

forcement with vehicle location data sent by the VW

Car-Net module.

Feature Description

Family Guardian:

Feature Description

By logging on to your Volkswagen Car-Net account, you

Boundary
Alert

can designate an area on a map as a “virtual fence.” The
vehicle owner can then choose notification channels (text
message or email) for receiving alerts when the vehicle
crosses the defined boundary (texts and data rates apply).

Volkswagen Car-Net can be configured to inform the vehi­cle owner whenever the vehicle exceeds a speed set by

Speed Alert

the owner. The owner can select to be informed through
multiple channels, including text messages and email (text
and data rates apply).

Remote Vehicle Access:

Feature Description

Remote Door
Unlock

Remote Honk
and Flash

Last Parked
Location

You can send a request to unlock the vehicle doors
through your Volkswagen Car-Net iPhone

®

or Android®
app, the Volkswagen Car-Net website or by calling the
Volkswagen Car-Net Response Center (text and data rates
apply). If none of the vehicle doors are opened within
about 30 seconds, the car will lock again.

You can send a honk and flash signal to the car using the
Volkswagen Car-Net website or the VW Car-Net iPhone

®

or Android® app (text and data rates apply). The car will
honk the horn and blink the headlights and emergency
flashers for up to 10 seconds.

You can locate your last parked location using your
Volkswagen Car-Net iPhone

®

or Android® app (text and

data rates apply).

Remote Vehicle Access:

Feature Description

Destinations

Only applica­ble for vehi­cles
equipped
with a facto­ry-installed
navigation

Points of Interest (POIs) or other destinations can be im­ported remotely into the factory-installed navigation system
(if equipped) from a computer or the Volkswagen Car-Net
iPhone

®

or Android® app (text and data rates apply). These
destinations can be called up and used by the navigation
system.

system.

Destination
Download

Only applica­ble for vehi­cles
equipped
with a facto­ry-installed

Press the  button in the 3-button module: The vehicle will

connect directly to the Volkswagen Car-Net Response
Center where a Volkswagen Car-Net Customer Specialist
will assist with destinations. The address of a dealer’s loca­tion can also be sent by the Customer Specialist to your
factory-installed navigation system (if equipped).

navigation
system.

Current information about the vehicle can be viewed
through a computer or your Volkswagen Car-Net iPhone

Remote Sta­tus Check

or Android® app (text and data rates apply). You can find
out if the doors, luggage compartment and engine hood
are open or closed, whether the car lights are on or off, the
level of fuel in the tank, when the vehicle needs to be ser­viced next and more.

Diagnostics & Maintenance:

Feature Description

®

Diagnostics & Maintenance:

Feature Description

Press the  button in the 3-button module: The vehicle will
initiate a call to the Volkswagen Car-Net Response Center

where a Volkswagen Car-Net Customer Specialist will
Dealer
Scheduling

connect you with an authorized Volkswagen dealer to

schedule your service appointment. The address of the

dealer’s location can also be sent by the Customer Spe-

cialist to your factory-installed navigation system (if

equipped).

Vehicle
Health Re­port

View a vehicle health report to proactively manage

maintenance and other services and to receive up-to-date

diagnostics in a monthly email report or by immediate re-

quest.

WARNING

Refer to your vehicle's warning and indicator lights for the most current diagnostic infor­mation. Always consult this manual for maintenance guidelines. Failure to heed warning
lights and instrument cluster text messages can cause the vehicle to break down in traffic
and result in a collision and serious personal injury.

 Never ignore warning lights or text WARNINGS.

 Always stop the vehicle as soon as it is safe to do so.

 Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-

lytic converter and exhaust system can come into contact with flammable materials under the
vehicle, such as dry grass, brush, spilled fuel, etc.

 A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.

The Volkswagen Car-Net website (http:// www.vw.com/carnet) contains the most up-to-date

information and instructions about Volkswagen Car-Net services.

 Please regularly visit the website to learn about changes to services and new features.

 Volkswagen Car-Net features can be modified, discontinued, deactivated, reactivated or expanded

without any further notice.

Application software (“apps”)

 Please first read and note the introductory information and heed the WARNINGS

Many mobile devices are equipped to load application software (“apps”) into the device. Apps can
make it possible to display additional information on the factory-installed Radio or Navigation system
or activate, control or deactivate specific vehicle features.

Application software, its usage and the wireless connection required to use application software may
be billable services. Apps may be provided by third parties. Therefore you should refer to the terms of
use and privacy statements associated with the apps for information about how the apps collect, use
and share information about you, your vehicle or your mobile device.

The application software provided may be designed to be used for a variety of purposes and be spe-

cific to your vehicle and country ⇒ 
ware provider can vary. Some application software is also subject to the availability of services provid­ed by third parties. In order for some application software to work, wireless service reception must be
strong enough to handle the data exchange involved (text and data rates apply).

Application software descriptions may be provided by the service provider.

Due to the multitude of mobile devices and fast pace of software development, the application soft­ware provided may not run on all mobile devices and their operating systems. This may even apply for
the same model of a mobile device. For example, application software may run on version 2 of the
device's operating system but not on version 3.

Application software can be modified, discontinued, deactivated, reactivated or expanded without any
further notice.

In order for some application software to work, the wireless or cable connection between the factory­installed Radio or Navigation system and a compatible, functioning mobile device must be strong
enough and uninterrupted.

. The content, range of software provided and application soft-

NOTICE

Volkswagen is not responsible for vehicle damage caused by inferior-quality or malicious
application software, poorly programmed application software, insufficient wireless service
reception, data loss during transmission or misuse of mobile devices.

3-button module

Fig. 15 In the roof console: 3-button module to access Volkswagen Car-Net service operators.

 Please first read and note the introductory information and heed the WARNINGS

The buttons in the 3-button module provide access to several Volkswagen Car-Net features and
pressing a button will initiate a connection to the Volkswagen Car-Net Response Center. Calls may be
monitored or recorded. In general, the Volkswagen Car-Net Customer Specialist will end the call.

⇒ fig. 15

Function

⇒ fig. 15

Function

Press and hold for longer than 2 seconds: Connects to



the Volkswagen Car-Net Response Center and a
Volkswagen Car-Net Customer Specialist.

Press again: End the call.

Press and hold for longer than 2 seconds: Assistance in



the event of a breakdown by connecting to the
Volkswagen Roadside Provider.

Press again: End the call.

Press and hold for longer than 2 seconds: Activate



emergency call.
Press again: End the call.

LED light in the 3-button module

The LED light in the 3-button module will be green during the trial period and whenever you have an
active subscription. The LED light will go off if the trial period is over and the customer has not sub­scribed to the Volkswagen Car-Net Services. The LED light will be red only during a VW Car-Net
hardware malfunction or fault.

WARNING

Application software and Volkswagen Car-Net services that are unsuitable or improperly
used can cause accidents, serious personal injury and vehicle damage.

 Volkswagen Car-Net services can be used only where adequate cellular and GPS signals
are available

 Volkswagen recommends using only services and application software that are provided
by Volkswagen or Verizon Telematics, Inc. (VzT) specifically for your vehicle.

 Protect the mobile device and its application software from misuse.

 Never modify application software and Volkswagen Car-Net services.

 Always read and heed the operating instructions for the mobile device.

WARNING

Driver distraction causes accidents, collisions and serious personal injury! Using application
software and Volkswagen Car-Net services while driving can distract the driver from traffic.

 Always drive attentively and responsibly.

NOTICE

The system does not support simultaneous Volkswagen Car-Net and mobile phone calls via
the mobile phone package.

 When a Volkswagen Car-Net service is accessed through the 3-button module call buttons
any calls on a mobile device connected to the vehicle’s mobile phone package will be automat­ically disconnected.

 Initiating or accepting a call on a mobile device connected to the vehicle's mobile phone
package could end any connection to the Volkswagen Car-Net Response Center made through
the  ,

 , or  buttons.

 Calls on a mobile device connected to the vehicle's mobile phone package cannot be ac­cepted or initiated during an automated emergency connection to the Volkswagen Car-Net
Response Center; for example, because an airbag has deployed.

Driving checklists and warnings

 Introduction

In this section you’ll find information about:

Getting ready and driving safely
Driving in other countries
Driving through water on roads

More information:

 Sitting properly and safely

 Transporting

 Starting and stopping the engine

 Saving fuel and helping the environment

 Consumer information

WARNING

Driving under the influence of alcohol, illegal drugs, narcotics and some medications may
cause collisions and other accidents, severe personal injuries and even death.

 Alcohol, illegal drugs, narcotics and some medications may severely affect perception,
reaction times and safe driving, which may result in the loss of vehicle control.

Getting ready and driving safely

 Please first read and note the introductory information and heed the WARNINGS

Checklist

Observe the following points before and during every drive for your own safety, the safety of all pas-

sengers and others ⇒  :

 Check proper function of lights and turn signals.

 Check tire pressure (⇒ Tires and wheels) and fuel level (⇒ Refueling).

 Make sure that all windows are clean.

 Make sure that the engine is not covered by blankets or other materials and that the engine air

intake is free of obstacles.

 Store items and all luggage safely in the storage compartments, in the luggage compartment and,

where applicable, on the roof ⇒  Transporting.

 Always make sure that nothing keeps the pedals from moving freely.

 Make sure that children are properly secured by a restraint system appropriate for their size and

weight ⇒  Child safety and child restraints.

 Properly adjust front seats, all head restraints and mirrors to the correct height ⇒  Adjusting the

seating position.

 Wear shoes that give your feet a good grip and that give you a feel for the pedals.

 Make sure that the floormat on the driver side is properly fastened and cannot interfere with the

pedals.

 Assume a proper seating position before the vehicle starts to move and keep this position while

driving. Make sure that all passengers do the same ⇒  Adjusting the seating position.

 Properly fasten your safety belt before driving the vehicle and wear your safety belt properly at all

times while driving. Make sure that all passengers do the same ⇒ Safety belts.

 Only transport as many passengers as there are seats and safety belts available.

 Never drive if your driving ability has been impaired, for example, by medication, alcohol, or illegal

drugs.

 Never let passengers or phone calls distract you while driving and never take your attention off the

road while using vehicle software or adjusting vehicle equipment or accessories.

 Always adapt your speed and driving style to visibility, weather, road, and traffic conditions.

 Always obey traffic laws and speed limits.

 On long trips make frequent rest stops – at least once every 2 hours.

 Secure animals in the vehicle with a system that corresponds to their weight and size.

WARNING

Alwa ys obser ve traffic rules and posted speed limits and use common sense. Your good
judgment can mean the difference between arriving safely at your destination and being seri­ously injured in a crash or other kind of accident.

Regular service and maintenance of your vehicle is important both for operational and driving

safety and to help prolong your vehicle's service life. Always follow the scheduled maintenance inter­vals in the ⇒ Booklet

frequent stop-and-go driving, driving in very dusty areas, trailer towing, and other factors may make it
necessary to have the vehicle serviced more frequently. Ask an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility for more information.

Warranty and Maintenance

, especially for changing the brake fluid. Hard use,

Driving in other countries

 Please first read and note the introductory information and heed the WARNINGS

Checklist

Some countries have special safety standards and emissions requirements that your vehicle may not
meet. Before taking your vehicle to another country, Volkswagen therefore recommends that you ask
your authorized Volkswagen dealer or authorized Volkswagen Service Facility about the following
issues with regard to the country to which you would like to travel:

 Should the vehicle be technically prepared for the trip abroad, such as masking or adjusting head-

lights?

 Are maintenance, repair facilities, necessary tools and testing equipment as well as spare parts

readily available for your vehicle?

 Are there authorized Volkswagen dealers and authorized Volkswagen Service Facilities in the

countries where you will be driving?

 For gasoline engines: Is unleaded fuel with the right octane rating readily available?

 For diesel engines: Is ultra low-sulfur diesel fuel ⇒  Fuel readily available?

 Are engine oil (⇒ Engine oil) and other operating fluids that meet Volkswagen quality and perfor-

mance requirements available where you will be driving? For more information, please see

⇒ Booklet

 Does the factory-installed navigation system work in the countries where you will be driving, and is

navigation data available?

 Are special or heavy-duty tires necessary for the kind of driving expected?

Warranty and Maintenance

.

NOTICE

Volkswagen is not responsible for mechanical damage that may result from substandard fuel
or service or the unavailability of Genuine Volkswagen parts.

Driving through water on roads

 Please first read and note the introductory information and heed the WARNINGS

Note the following to help prevent vehicle damage when driving through water, for example on flooded
roads:

 Check the depth of the water before driving through it. The water must not be any higher than

the bottom of the vehicle body ⇒  .

 Do not drive faster than walking speed.

 Never stop the vehicle, and do not drive in reverse or switch the engine off when driving through

water.

 Oncoming vehicles may create waves that raise the water level and make it too deep for your
vehicle to drive through safely.

WARNING

After driving through water, mud, sludge, etc., the brakes react slow er and need longer stop­ping distances.

 Always dry the brakes and clean off any ice coatings with a few careful applications of the
brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.

 Avoid abrupt or sudden braking maneuvers immediately after driving through water.

NOTICE

 Vehicle components such as the engine, transmission, suspension or electrical system may
be severely damaged by driving through water.

 Never drive through salt water. Salt causes vehicle corrosion. Thoroughly rinse with fresh
water all vehicle parts that were exposed to salt water.

Technical data

 Introduction

In this section you’ll find information about:

Important vehicle labels
Engine data
Dimensions

Your vehicle's engine type is shown on the vehicle identification label.

The specifications in this Manual refer to the base model. The stated values may vary, depending
upon different equipment or models, as well as with respect to special vehicles and vehicles exported
to different countries.

More information:

 Transporting

 Tires and wheels

 Saving fuel and helping the environment

 Fuel

 Engine oil

 Engine coolant

 Consumer information

WARNING

Disregarding or exceeding stated values for weights, loads, dimensions and maximum speed
may result in accidents and serious personal injuries.

Important vehicle labels

Fig. 16 Vehicle identification label: Shown in the example with engine identification code CBFA 3.

Fig. 17 Vehicle identification number (VIN).

 Please first read and note the introductory information and heed the WARNINGS

Factory-installed safety certificates, stickers, and signs containing important information regarding
vehicle operation can be found in the engine compartment and on certain vehicle components, such
as inside the fuel filler flap, on the passenger sun visor, in the driver door jamb, or on the luggage
compartment floor.

 Do not remove, alter, or render unusable or illegible any safety certificates, stickers, and labels.

 If vehicle components bearing safety certificates, stickers, or labels are replaced, make certain that

the firm doing the work attaches new conforming certificates, stickers, or labels to the same part of the
new components.

Vehicle identification number (VIN)

The vehicle identification number is on a plate on top of the instrument panel on the driver side, and is

visible from the outside through the windshield ⇒ 
bottom of the windshield. The vehicle identification number is also stamped into the top of the right drip
channel in the engine compartment. The drip channel is between the spring strut tower and the right

fender. Open the engine hood to read the vehicle identification number  ⇒ Working in the engine
compartment.

The vehicle identification number can be displayed in the Infotainment system by pressing the
button followed by the  and Service function keys ⇒  Menu and system settings (SETUP).

fig. 17 (arrow). The view window is on the side at the



Vehicle identification label

The vehicle identification label ⇒ 
luggage compartment floor panel and contains the following information:

(1) Vehicle identification number (VIN)
(2) Vehicle type, engine output, and transmission
(3) Engine and transmission identification codes, paint number, and interior type. In the example,

the engine identification code is “CBFA” ⇒ 

(4) Optional equipment and part numbers

fig. 16 is affixed to the area of the spare wheel well underneath the

fig. 16.

Safety Compliance Certification Label

A safety certificate affixed to the door jamb in the driver door confirms that at time of production all
necessary safety standards and requirements of the traffic safety agency of the respective country
were met. The month and year of production as well as the vehicle identification number may be listed
as well.

Radiator fan and high voltage warning sticker

A warning sticker about the radiator fan and the high voltage of the electrical system is located in the
engine compartment next to the engine hood release. The vehicle ignition system complies with the
Canadian standard ICES-002.

Tire inflation pressure label

A tire inflation pressure label is on the driver door jamb ⇒  Tires and wheels.

Fuel grade sticker

An information sticker listing the correct fuel grade for your vehicle ⇒  Refueling.

Engine data

 Please first read and note the introductory information and heed the WARNINGS

Gasoline engines

Maximum
power output

170 hp at
4800 – 6200
rpm
(125 kW at
4800 – 6200
rpm)

Diesel engines

Maximum
power output

150 hp at
3500 rpm
(110 kW at
3500 rpm)

Injection

technology

®

TSI

Injection

technology

TDI® with

DPF

Engine

ID

code

CXBA,

CXBB

1.8L

Engine

ID

code

CRUA

2.0L

Maximum

torque

184 lb-ft at

1500 –

4700 rpm

(250 Nm at

1500 –

4700 rpm)

Maximum

torque

236 lb-ft at

1750 –

3500 rpm

(320 Nm at

1750 –

3500 rpm)

No. of cylin-

ders

Displacement

4 cylinders

110 CID

(1798 ccm)

No. of cylin-

ders

Displacement

4 cylinders

120 CID

(1968 ccm)

Dimensions

 Please first read and note the introductory information and heed the WARNINGS

Length 179.6–180.3 inches (4562–4579 mm)

Width 70.8 inches (1799 mm)

Height (unloaded) 58.2–58.3 inches (1479–1481 mm)

Wheelbase 103.5–103.7 inches (2630–2635 mm)

Minimum turning circle diame-

about 35.8 feet (10.9 m)

ter (wall to wall)3

Track3, front 60.3–70.0 inches (1533–1549 mm)

Track3, rear 59.1–59.8 inches (1502–1520 mm)

Ground clearance (unloaded)3 about 5.5 inches (140–141 mm)

NOTICE

 Please be careful when parking your vehicle in areas with parking barriers or curbs. These
vary in height and could damage your bumper and related parts if the front of your vehicle hits
a barrier or curb that is too high while you are getting into or out of a parking spot.

 Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).

3

Slight differences to these figures are possible, depending on wheel and tire size fitted, tire inflation pres-

sure, equipment level, driving situation, and other factors.

Technical data

 Introduction

In this section you’ll find information about:

Important vehicle labels
Engine data
Dimensions

Your vehicle's engine type is shown on the vehicle identification label.

The specifications in this Manual refer to the base model. The stated values may vary, depending
upon different equipment or models, as well as with respect to special vehicles and vehicles exported
to different countries.

More information:

 Transporting

 Tires and wheels

 Saving fuel and helping the environment

 Fuel

 Engine oil

 Engine coolant

 Consumer information

WARNING

Disregarding or exceeding stated values for weights, loads, dimensions and maximum speed
may result in accidents and serious personal injuries.

Important vehicle labels

Fig. 16 Vehicle identification label: Shown in the example with engine identification code CBFA 3.

Fig. 17 Vehicle identification number (VIN).

 Please first read and note the introductory information and heed the WARNINGS

Factory-installed safety certificates, stickers, and signs containing important information regarding
vehicle operation can be found in the engine compartment and on certain vehicle components, such
as inside the fuel filler flap, on the passenger sun visor, in the driver door jamb, or on the luggage
compartment floor.

 Do not remove, alter, or render unusable or illegible any safety certificates, stickers, and labels.

 If vehicle components bearing safety certificates, stickers, or labels are replaced, make certain that

the firm doing the work attaches new conforming certificates, stickers, or labels to the same part of the
new components.

Vehicle identification number (VIN)

The vehicle identification number is on a plate on top of the instrument panel on the driver side, and is

visible from the outside through the windshield ⇒ 
bottom of the windshield. The vehicle identification number is also stamped into the top of the right drip
channel in the engine compartment. The drip channel is between the spring strut tower and the right

fender. Open the engine hood to read the vehicle identification number  ⇒ Working in the engine
compartment.

The vehicle identification number can be displayed in the Infotainment system by pressing the
button followed by the  and Service function keys ⇒  Menu and system settings (SETUP).

fig. 17 (arrow). The view window is on the side at the



Vehicle identification label

The vehicle identification label ⇒ 
luggage compartment floor panel and contains the following information:

(1) Vehicle identification number (VIN)
(2) Vehicle type, engine output, and transmission
(3) Engine and transmission identification codes, paint number, and interior type. In the example,

the engine identification code is “CBFA” ⇒ 

(4) Optional equipment and part numbers

fig. 16 is affixed to the area of the spare wheel well underneath the

fig. 16.

Safety Compliance Certification Label

A safety certificate affixed to the door jamb in the driver door confirms that at time of production all
necessary safety standards and requirements of the traffic safety agency of the respective country
were met. The month and year of production as well as the vehicle identification number may be listed
as well.

Radiator fan and high voltage warning sticker

A warning sticker about the radiator fan and the high voltage of the electrical system is located in the
engine compartment next to the engine hood release. The vehicle ignition system complies with the
Canadian standard ICES-002.

Tire inflation pressure label

A tire inflation pressure label is on the driver door jamb ⇒  Tires and wheels.

Fuel grade sticker

An information sticker listing the correct fuel grade for your vehicle ⇒  Refueling.

Engine data

 Please first read and note the introductory information and heed the WARNINGS

Gasoline engines

Maximum
power output

170 hp at
4800 – 6200
rpm
(125 kW at
4800 – 6200
rpm)

Diesel engines

Maximum
power output

150 hp at
3500 rpm
(110 kW at
3500 rpm)

Injection

technology

®

TSI

Injection

technology

TDI® with

DPF

Engine

ID

code

CXBA,

CXBB

1.8L

Engine

ID

code

CRUA

2.0L

Maximum

torque

184 lb-ft at

1500 –

4700 rpm

(250 Nm at

1500 –

4700 rpm)

Maximum

torque

236 lb-ft at

1750 –

3500 rpm

(320 Nm at

1750 –

3500 rpm)

No. of cylin-

ders

Displacement

4 cylinders

110 CID

(1798 ccm)

No. of cylin-

ders

Displacement

4 cylinders

120 CID

(1968 ccm)

Dimensions

 Please first read and note the introductory information and heed the WARNINGS

Length 179.6–180.3 inches (4562–4579 mm)

Width 70.8 inches (1799 mm)

Height (unloaded) 58.2–58.3 inches (1479–1481 mm)

Wheelbase 103.5–103.7 inches (2630–2635 mm)

Minimum turning circle diame-

about 35.8 feet (10.9 m)

ter (wall to wall)3

Track3, front 60.3–70.0 inches (1533–1549 mm)

Track3, rear 59.1–59.8 inches (1502–1520 mm)

Ground clearance (unloaded)3 about 5.5 inches (140–141 mm)

NOTICE

 Please be careful when parking your vehicle in areas with parking barriers or curbs. These
vary in height and could damage your bumper and related parts if the front of your vehicle hits
a barrier or curb that is too high while you are getting into or out of a parking spot.

 Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).

3

Slight differences to these figures are possible, depending on wheel and tire size fitted, tire inflation pres-

sure, equipment level, driving situation, and other factors.

Vehicle key set

 Introduction

In this section you’ll find information about:

Remote control vehicle keys
Indicator light in the remote control vehicle key
Replacing the remote control vehicle key battery
Synchronizing the remote control vehicle key

More information:

 Volkswagen Information System

 Power locking system

 Starting and stopping the engine

 Consumer information

 Emergency closing and opening

DANGER

20 mm button cells and other lithium batteries will cause serious personal injury and even
death within a short time if swallowed.

 Always keep remote control vehicle key fobs with batteries, spare batteries, as well as
dead button cell and larger 20 mm batteries out of the reach of children.

 Get medical attention immediately if you suspect that a battery has been swallowed.

WARNING

Improper use of vehicle keys can result in serious personal injury.

 Always take the key with you when you leave the vehicle. It can be used to start the engine
and operate vehicle systems such as the power windows, leading to serious personal injury.
Children or other unauthorized persons could also lock the doors and the luggage compart­ment.

 Never leave children, disabled persons, or anyone who cannot help themselves in the
vehicle. The doors can be locked with the remote control vehicle key. This could leave people
trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the
vehicle can be exposed to very high or very low temperatures.

 A closed vehicle can become very hot or very cold, depending on the season. Particularly
in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher than the outside temperatures.
Temperatures can quickly reach levels that can cause unconsciousness and death, particu­larly to small children.

 Never remove the key from the ignition switch or turn off the ignition with the starter but­ton while the vehicle is moving or rolling to a stop. The electronic steering column could
suddenly lock, you would not be able to steer, and you could lose control of the vehicle,
crash, and seriously injure yourself and others.

Remote control vehicle keys

Fig. 18 Remote control vehicle key with panic button.

 Please first read and note the introductory information and heed the WARNINGS

Remote control vehicle key

The remote control vehicle key can unlock and lock the vehicle from a distance ⇒  Power locking
system.

The remote transmitter and battery are inside the remote control vehicle key. The receiver is inside the
passenger compartment. The operating range of the remote control vehicle key for a fresh battery is
several yards (meters) around the vehicle.

If the remote control vehicle key will not lock or unlock your vehicle, you probably need to replace the

battery in the remote control vehicle key ⇒  Replacing the remote control vehicle key battery. If this is
not the problem, the key should be resynchronized by an authorized Volkswagen dealer, an author-

ized Volkswagen Service Facility, or another qualified workshop. See also ⇒  Synchronizing the re-
mote control vehicle key.

Folding the key bit in or out

Pressing button ⇒ fig. 18 (1) releases the key bit and folds it out.

To fold the key bit in press button

Panic button

Press the panic button (2) only in emergencies! After pushing the panic button, the horn will sound and
the turn signals will flash. Press the panic button again to switch off the panic feature.

Replacement vehicle keys

The vehicle identification number is required to get a replacement key or an additional remote control
vehicle key.

Each new vehicle key contains a microchip and must be coded with the data from the vehicle's elec­tronic immobilizer. A vehicle key will not work if it does not contain a microchip or contains a chip that
is not coded, even if the key bit was cut correctly.

You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen deal­ers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and lock­smiths which are qualified to make remote control vehicle keys.

Each vehicle key must be programmed by an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility in order for it to work with your vehicle.

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut
and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit
http://www.vw.com and search for “replacement keys.”

(1) while pressing the key bit back until it clicks.

Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or
call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.

NOTICE

The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.

Do not press the buttons on the remote control vehicle key unless you actually want to use the
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.

Remote control vehicle key functions can be temporarily disrupted by interference from transmit­ters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).

Things between the remote control vehicle key and vehicle, bad weather, as well as a weak
battery can reduce the operating range.

If the remote control vehicle key buttons ⇒  Unlocking or locking the vehicle from the outside or

the power locking buttons ⇒  Unlocking or locking the vehicle from the inside are pushed repeatedly in
quick succession, the power locking system is switched off for a brief period to help keep it from being
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is
opened in this span of time, the vehicle is automatically locked afterwards.

Indicator light in the remote control vehicle key

Fig. 19 Indicator light in the remote control vehicle key.

 Please first read and note the introductory information and heed the WARNINGS

If a button on the remote control vehicle key is pressed briefly, the indicator light ⇒ fig. 19 (arrow) will
flash once briefly. If you push and hold a button, it flashes repeatedly.

If the indicator light in the remote control vehicle key does not light up when the button is pressed, the

battery inside the key must be replaced ⇒  Replacing the remote control vehicle key battery.

A Declaration of Compliance with United States FCC and Industry Canada regulations is found in the

Consumer information section of this Manual ⇒  Consumer information.

Replacing the remote control vehicle key battery

Fig. 20 Remote control vehicle key: Open battery compartment cover.

Fig. 21 Remote control vehicle key: Remove old battery.

 Please first read and note the introductory information and heed the WARNINGS

Volkswagen recommends having the battery in the remote control vehicle key changed by an author­ized Volkswagen dealer or an authorized Volkswagen Service Facility.

The battery is on the back of the remote control vehicle key under a cover ⇒ 

When changing the battery, pay attention to the correct polarity and use the same type of battery

⇒  .

Replacing the battery

 Unfold the key bit on the remote control vehicle key ⇒  Remote control vehicle keys.

 Remove the cover on the back of the remote control vehicle key in the direction of the arrow

⇒ fig. 20 using a suitable object such as a coin ⇒  .

 Use a thin object to pry the battery out of the battery compartment ⇒ fig. 21.

 Position the new battery in as shown ⇒ fig. 21 and press it into the battery compartment (opposite

direction of the arrow) ⇒  .

 Position the cover as shown ⇒ fig. 20 and press it down (opposite direction of the arrow) until you
hear it click into place.

fig. 20.

NOTICE

 Changing the battery improperly can damage the remote control vehicle key.

 Using the wrong battery can damage the remote control vehicle key. Replace a dead battery

with a new one that has the same voltage, size, and specifications.

 Make sure the plus and minus poles of the battery are correctly positioned.

Dispose of old batteries in an environmentally responsible manner and keep them out of the
reach of children.

Batteries of the type used in your remote control vehicle key may contain Perchlorate Material.
Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal
requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and
authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that
you have them perform this service for you.

Synchronizing the remote control vehicle key

 Please first read and note the introductory information and heed the WARNINGS

If the  button is pressed often while outside the operating range, it is possible that the vehicle cannot
be locked or unlocked anymore with the remote control vehicle key. Synchronize the vehicle key as
follows:

 Unfold the key bit on the remote control vehicle key ⇒  Remote control vehicle keys.

 Remove the cap from the outside door handle on the driver door ⇒  Emergency closing and open-

ing.

 Press the  button on the remote control vehicle key. Stand immediately next to vehicle while
doing so.

 Manually unlock the vehicle using the key bit within 1 minute. The synchronization is complete.

 Reinstall the cap on the driver door handle.

Power locking system

 Introduction

In this section you’ll find information about:

Indicator light in the driver door
Description of the power locking system
Unlocking or locking the vehicle from the outside
Unlocking or locking the vehicle from the inside
Unlocking or locking the vehicle with Keyless Access
Anti-theft alarm system

The power locking system works properly only when all doors and the rear hatch are completely
closed. When the driver door is open, the vehicle cannot be locked with the remote control vehicle key.

For vehicles equipped with Keyless Access with push-button start, the vehicle can be locked only if the
ignition is switched off and the driver door is closed.

Leaving the vehicle unlocked for longer periods of non-use (for example, in your garage) can cause
the vehicle battery to drain so that the engine can no longer be started.

More information:

 Exterior views

 Volkswagen Information System

 Vehicle key set

 Doors

 Rear hatch

 Power windows

 Power sunroof

 Trailer towing

 Emergency closing and opening

WARNING

Improper use of power locks can result in serious personal injury.

 The power locking button locks all doors. Locking the doors from the inside can help
prevent unintended door opening during a collision and can also prevent unwanted entry
from the outside. Locked doors can, however, delay assistance to vehicle occupants and
rescue from the outside in an accident or other emergency.

 Never leave children or anyone who cannot help themselves behind in the vehicle. All
doors can be locked from the inside with the power lock button. This could leave people
trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the
vehicle can be exposed to very high or very low temperatures.

 A closed vehicle can become very hot or very cold, depending on the season. Particularly
in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher than the outside temperatures.
Temperatures can quickly reach levels that can cause unconsciousness and death, particu­larly to small children.

 Never allow passengers to remain in a locked vehicle. In an emergency any person still
inside the vehicle might not be able to get out.

Indicator light in the driver door

 Please first read and note the introductory information and heed the WARNINGS

The indicator light for the power locking system is in the driver door ⇒  Passenger compartment.

After the vehicle is locked Meaning

The red LED light flashes for

The vehicle is locked.
about 2 seconds in short intervals,
then slower.

Red LED light flashes for about
2 seconds in short intervals, then
lights up continuously for about
30 seconds.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

Locking system malfunction. See an

authorized Volkswagen dealer or an

authorized Volkswagen Service Facili-

ty.

Description of the power locking system

 Please first read and note the introductory information and heed the WARNINGS

The power locking system lets you unlock and lock all doors and the rear hatch:

 From the outside with the vehicle key ⇒  Unlocking or locking the vehicle from the outside.

 From the outside with Keyless Access (if equipped) ⇒  Unlocking or locking the vehicle with Key-

less Access.

 From the inside with the power locking button ⇒  Unlocking or locking the vehicle from the inside.

When the vehicle is locked from the outside, the fuel filler flap is also locked.

Certain central locking functions can be turned on and off in the Infotainment system by pressing the

 button followed by the  and Open and close function keys ⇒  Menu and system settings (SET-

UP), or by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The doors and the rear hatch can be locked manually if the remote control vehicle key or the power

locking system is not working ⇒  Emergency closing and opening.

Automatic locking (Auto lock)

The vehicle locks automatically when it reaches a speed of about 10 mph (15 km/h). When the vehicle
is locked, the indicator light  comes on in the power locking button ⇒

Automatic unlocking (Auto unlock)

All doors automatically unlock when you switch off the ignition or open a door from inside the vehicle.
On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park
(P). Auto unlock works only if the vehicle has been automatically locked with the Auto lock feature.

The indicator light  goes out in the power locking button when the doors unlock ⇒ fig. 23.

Locking the vehicle after airbag inflation

If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity
of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:

fig. 23.

Function Action

Locking the vehicle

with the power lock­ing button:

– Switch the ignition off.
– Open and close a door once.
– Press the power locking button  .

– Switch the ignition off.

Locking the vehicle

with the remote con­trol vehicle key:

OR: Remove the vehicle key from the ignition.

– Open a door once.
– Lock the vehicle with the remote control vehicle
key.

If the vehicle key buttons ⇒Unlocking or locking the vehicle from the outside or the power locking

buttons ⇒  Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession,
the power locking system is switched off for a brief period to help keep it from being overloaded. The
vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened during this
time, the vehicle is automatically locked afterwards.

Unlocking or locking the vehicle from the outside

Fig. 22 Remote control vehicle key with panic button.

 Please first read and note the introductory information and heed the WARNINGS

Function Using the buttons on the remote con-

trol vehicle key

⇒ fig. 22

Unlock the vehicle: Press the  button.

Lock the vehicle: Press the  button.

Unlock the rear hatch:

Note: Depending on the settings for the power locking system that have been set in the Infotainment
system, it may be necessary to press the  button on the remote control vehicle key twice to unlock

all doors and the rear hatch ⇒  Volkswagen Information System.

The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key
has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.

 All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked. On
appropriately equipped vehicles, the horn beep can be disabled in the Infotainment system by press-

 button followed by the  and Open and close function keys ⇒  Menu and system settings

ing the
(SETUP).

 All turn signals flash twice to confirm that the vehicle has been unlocked.

If the turn signals do not flash to confirm locking, one or more doors or the rear hatch is not locked.

If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.

If the vehicle was unlocked with the remote control vehicle key and the door or the rear hatch has not
been opened within a few seconds, the vehicle is automatically locked again. This feature helps pre­vent you from leaving the vehicle unlocked unintentionally.

Press the  button

Unlocking or locking the vehicle from the inside

Fig. 23 In the driver and passenger doors: Power locking button.

 Please first read and note the introductory information and heed the WARNINGS

Press button

⇒ fig. 23:

 Unlock the vehicle.

 Lock the vehicle.

The power locking button works whether the ignition is switched on or off but only when all doors are
closed.

If the vehicle is locked with the vehicle key, the power locking button is deactivated.

If the vehicle is locked with the power locking button:

 The yellow indicator light  in the power locking button comes on to indicate that all doors are

locked ⇒ 

 If the vehicle is equipped with an anti-theft alarm, the system is not turned on.

 Opening doors or the rear hatch from the outside is not possible, at a traffic light, for example.

 Doors can be unlocked and opened separately from inside the vehicle by pulling the door handle to

open the door. The indicator light  goes out. The unopened doors and rear hatch remain locked and
cannot be opened from the outside.

 An open driver door will not be locked. This helps keep the driver from being locked out of the
vehicle.

The vehicle is unlocked if you push the  button while the vehicle is standing still. It also unlocks
when you switch off the ignition or open a door from inside the vehicle (Auto unlock). On vehicles with
automatic transmission, the doors will also unlock when the selector lever is in Park (P). Auto unlock
works only if the vehicle has been automatically locked with the Auto lock feature.

fig. 23.

Unlocking or locking the vehicle with Keyless Access

Fig. 24 Ranges of the Keyless Access system. Outside the vehicle: Unlocking range. Inside the vehicle:

Starting range.

Fig. 25 Keyless Access system: Sensor for unlocking A on the inside of the front door handles. Sensor for
locking B on the outside of the front door handles.

 Please first read and note the introductory information and heed the WARNINGS

Your vehicle may be equipped with Keyless Access with push-button start, a keyless starting and
locking system that unlocks and locks the vehicle without active use of a remote control vehicle key.

All you have to do is touch a sensor surface on one of the front outside door handles ⇒ 

the Volkswagen emblem on the rear hatch ⇒  Opening the rear hatch when a valid remote control

vehicle key is within range ⇒ 

.

General information

When a valid vehicle key comes within range ⇒ 
vehicle entry request as soon as a door handle sensor is touched on the driver or front passenger
door or the Volkswagen emblem on the rear hatch is pressed. The following functions are then ena­bled without active use of the remote control vehicle key:

 Keyless Entry: Unlocking the vehicle with the sensor surfaces on the outside door handles of the

driver or front passenger door ⇒ 

 Keyless Go: Start the engine and drive. For this, you just have to press the starter button and a

valid remote control vehicle key must be inside the vehicle ⇒  Starting and stopping the engine.

 Keyless Exit: Locking the vehicle via the door handle sensor on the driver or front passenger door

(B).

fig. 25 (A) or by using the Volkswagen emblem on the rear hatch.

fig. 24, the Keyless Access system recognizes a valid

fig. 25 or push

The power locking system works like the standard unlocking and locking system. Only the way that the
systems are operated is different.

All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it
has been locked.

The vehicle will lock again in a few seconds if you do not open one of the doors or the rear hatch.

Unlocking and opening doors (Keyless Entry)

 Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor
surface

(A).

 Open the door.

Closing and locking doors (Keyless Exit)

 Switch the ignition off.

 Close the driver door.

 Touch the sensor surface in the door handle on the driver or front passenger door (B). The vehicle

is locked. The door being locked must be closed.

Unlocking and locking the rear hatch

If the vehicle is locked and a valid remote control vehicle key is within range ⇒ 
it unlocks automatically when opened.

Open and close the rear hatch as you would a standard rear hatch ⇒  Rear hatch.

The rear hatch locks automatically when it is closed except in the following situations:

 The vehicle is completely unlocked.

 The most recently used vehicle key is inside the vehicle. All turn signals flash four times.

fig. 24 of the rear hatch,

Locking with a second vehicle key

If the vehicle is locked from the outside with a second valid vehicle key, any key located inside the

vehicle cannot start the engine ⇒  Starting and stopping the engine. A key that was inside the vehicle
when it was locked from the outside can be reactivated by pressing the  button on the deactivated

key ⇒ fig. 22.

Automatic deactivation of sensors

If the vehicle has not been unlocked or locked for a long period of time, the door handle sensors
deactivate automatically.

If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or
hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are
switched off for a short time.

The door handle sensors become active again if one of the following events occurs:

 A short time has passed.
 OR: The vehicle is unlocked using the  button in the remote control vehicle key.

 OR: The rear hatch is opened.

 OR: The vehicle is mechanically unlocked with the vehicle key.

Convenience features

Your vehicle may be equipped with the convenience closing feature.

To use the convenience closing feature to close all power windows and the sunroof, hold your finger

on the lock sensor surface on the outside of the door handle ⇒ 
windows and sunroof close.

Remove your finger from the lock sensor surface to stop the function.

fig. 25 (B) for a few seconds until the

Pinch protection is active during convenience closing of the windows and the power sunroof.

On appropriately equipped vehicles, you can turn the convenience features on and off or select which
doors unlock when the door handle unlocking surface is grasped in the Infotainment system by press-

ing the

 button followed by the  and Open and close function keys ⇒  Menu and system settings

(SETUP).

NOTICE

The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle.

 All windows may open if you turn the spray of water or steam away from and then back onto
the door handle sensor surface in quick succession. If at least one power window is opened
and the sensor is continuously activated, convenience closing is started.

The door may not open if the outside and inside door handles are used at the same time.

If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not

be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually

locked or unlocked with the key bit ⇒  Manually unlocking and locking the driver door.

To help ensure that the vehicle has locked successfully, the unlocking function is deactivated for

approximately 2 seconds.

If the message Keyless faulty appears in the instrument cluster display, there may be a

Keyless Access system malfunction. See an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility for assistance.

A driver message appears in the instrument cluster display if there is no remote control vehicle
key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may
not be recognized, for example, if it is covered by something that interferes with the signal (such as a
briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile
phones can also interfere with the signal.

Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the

door handle sensors work. Cleaning the door handles can help with this problem ⇒  Exterior care and
cleaning.

If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.

Anti-theft alarm system

 Please first read and note the introductory information and heed the WARNINGS

Your vehicle may be equipped with an anti-theft alarm system or pre-equipped for anti-theft alarm
system installation. If the vehicle is pre-equipped for installation of the anti-theft alarm system, the

alarm system can be retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.

The anti-theft alarm system makes it more difficult for someone to break into or steal the vehicle.

The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock
button on the remote control vehicle key.

When is the alarm triggered?

The anti-theft alarm system sounds and the turn signals flash for up to 5 minutes if the following oc­curs with respect to the locked vehicle:

 In vehicles with an open lock cylinder: A door unlocked mechanically with the vehicle key bit is
opened and the ignition is not switched on within about 15 seconds.

 In vehicles with a covered lock cylinder: A door unlocked mechanically with the vehicle key bit is
opened.

 Forcibly opening a door.

 Forcibly opening the engine hood.

 Forcibly opening the rear hatch.

 Switching on the ignition with an invalid key.

 Disconnecting the vehicle battery.

Deactivating the alarm

Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition
with a valid remote control vehicle key.

For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the front door
handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of

the steering column trim and pressing the starter button ⇒  Starter button.

After the alarm has stopped and the vehicle is opened again in the same or a different area that
is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the
rear hatch is opened after one of the doors has been opened.

The anti-theft alarm system is not activated when the vehicle is locked with the power lock
switch  on the inside of the driver or front passenger doors.

If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is un­locked, not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and
activates the central locking button. To unlock the doors, use the central locking button or remote
control vehicle key.

If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.

Doors

 Introduction

In this section you’ll find information about:

Display
Child safety lock

More information:

 Instrument cluster

 Exterior views

 Vehicle key set

 Power locking system

 Power windows

 Emergency closing and opening

WARNING

A door that is not closed properly may open suddenly w hen the vehicle is moving and cause
severe injuries.

 Stop immediately and close the door.

 Make sure that the door is safely and completely latched when closed. The closed door

must be flush with the surrounding auto body parts.

 Open or close doors only if no one is in the way.

WARNING

A door kept open with the door stop ma y close in strong winds or on inclines and cause inju­ries.

 Always hold doors by the door handle while opening and closing.

Display

 Please first read and note the introductory information and heed the WARNINGS

Lights up Possible cause Proper response

Icon ap-

pears in

the dis-

At least one vehicle door is
open or improperly closed.

 Stop!

Open and close the door again.

play

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

If a door is not closed properly, the vehicle icon appears in the instrument cluster display showing an

open door ⇒ 

Depending on your vehicle's equipment and options, the icon may still be displayed even after the
ignition is switched off as long as the key has not been taken out of the ignition. The icon in the in­strument cluster display goes out about 15 seconds after the vehicle has been locked.

fig. 11.

Child safety lock

Fig. 26 In the left rear door: Child safety lock A deactivated, B activated.

Fig. 27 In the right rear door: Child safety lock A deactivated, B activated.

 Please first read and note the introductory information and heed the WARNINGS

The child safety lock keeps the rear doors from being opened from the inside, so that children cannot
open them accidentally. When the child safety lock is engaged, the rear doors can only be opened
from the outside.

Engaging or disengaging child safety lock

 Unlock the vehicle and open the respective rear door.

 Unfold the key bit from the remote control vehicle key.

 Using the key bit, move the slot into the desired position.

Slot position ⇒ 

(A) Child safety lock disengaged.
(B) Child safety lock engaged.

fig. 26 or ⇒ fig. 27:

WARNING

When the child safety lock is engaged, that rear door cannot be opened from the inside.

 Never leave children, disabled persons, or anyone who cannot help themselves, in the
vehicle when locking the doors. This could result in people being locked in the vehicle. This
could result in people being trapped in the vehicle in an emergency. Depending on the time of
year, people trapped in the vehicle can be exposed to very high or ver y low temperatures.

 A closed vehicle can become very hot or very cold, depending on the season. Particularly
in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher than the outside temperatures.
Temperatures can quickly reach levels that can cause unconsciousness and death, particu­larly to small children.

Rear hatch

 Introduction

In this section you’ll find information about:

Display
Opening the rear hatch
Closing the rear hatch

More information:

 Exterior views

 Instrument cluster

 Power locking system

 Transporting

 Emergency closing and opening

WARNING

Accidents and severe personal injuries can result if you unlock, open, or close the rear hatch
when someone is in the way.

 Only open or close the rear hatch if no one is in the way.

 Never close the rear hatch by pushing on the rear window with your hand. The rear win-

dow could break and cause injuries.

 After closing the rear hatch, always make sure that it is properly closed and locked so that
it cannot open suddenly when the vehicle is moving. The closed rear hatch must be flush
with the surrounding auto body parts.

 Always keep the rear hatch closed while driving to help keep poisonous exhaust gas from
being drawn into the vehicle.

 Never open the rear hatch when a luggage rack is installed and loaded. If, for example,
there are bicycles on a carrier on the rear hatch, it is possible that the rear hatch will be diffi­cult to open. An open rear hatch may fall on its own because of the additional weight. If nec­essary, prop open the rear hatch. Remove the weight from the luggage rack first.

 Close and lock the rear hatch and all doors when the vehicle is not in use. First, make sure
that no one is left inside the vehicle.

 Never leave your vehicle unattended or let children play around your vehicle, especially
when the rear hatch is open. A child could crawl into the vehicle and pull the rear hatch shut,
becoming trapped and unable to get out. A closed vehicle can become very hot or very cold,
depending on the season. Particularly in the summer, heat buildup in the passenger and
luggage compartment of a parked vehicle can result in temperatures in the vehicle that are
much higher than the outside temperatures. Temperatures can quickly reach levels that can
cause unconsciousness and death, particularly to small children.

 Never leave children or anyone who cannot help themselves behind in the vehicle. They
may lock the vehicle with the vehicle key or the power locking button and lock themselves in.

NOTICE

Before opening or closing the rear hatch, make sure there is enough room to do so, for exam­ple, when the vehicle has a trailer or is in a garage.

NOTICE

Never use the gas strut to hold or clamp a load in place. This can damage the rear hatch and
make it impossible to close.

Display

 Please first read and note the introductory information and heed the WARNINGS

Lights up Possible cause Proper response

Icon ap­pears in

the dis-

Rear hatch open or improp­erly closed.

play

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

If the rear hatch is not closed properly, the vehicle icon appears in the instrument cluster display

showing an open rear hatch ⇒ fig. 11.

Depending on your vehicle's equipment and options, the icon may still be displayed even after the
ignition is switched off as long as the key has not been taken out of the ignition. The icon in the in­strument cluster display goes out about 15 seconds after the vehicle has been locked.

 Stop!

Open the rear hatch and then
close it again.

WARNING

If the rear hatch is not closed properly, it may open suddenly when the vehicle is moving and
cause severe injuries.

 Stop immediately and close the rear hatch.

 Always make sure the rear hatch is securely latched after you close it.

Opening the rear hatch

Fig. 28 In the remote control vehicle key: Button to unlock the rear hatch.

Fig. 29 Opening rear hatch from the outside.

 Please first read and note the introductory information and heed the WARNINGS

Always remove any item(s) being transported on the rear hatch before opening it ⇒ 

Unlocking with the vehicle key

 Press the  button on the remote control vehicle key ⇒ 
the rear hatch using the Volkswagen emblem.

fig. 28 to unlock the rear hatch. Then open

Opening with the Volkswagen emblem

 Unlock the vehicle or rear hatch, or open a door.

 Using your thumb, press the top of the Volkswagen emblem ⇒ 

emblem down. Grasp the bottom part of the emblem and pull to lift the rear hatch.

fig. 29 and move the top of the

.

WARNING

Improper or unsupervised unlocking or opening of the rear hatch can cause severe injuries.
Never open the rear hatch when someone is in the way.

 If a bicycle or luggage rack is installed on the rear hatch, it may be hard to see that the
rear hatch is unlatched. An unlatched rear hatch may open suddenly when the vehicle is
moving.

At temperatures below +32 °F (0 °C), the rear hatch may be difficult to open after you unlock it.

Closing the rear hatch

Fig. 30 Opened rear hatch: Recessed grips for closing.

 Please first read and note the introductory information and heed the WARNINGS

Closing the rear hatch

 Grasp one of the recessed grips in the rear hatch trim ⇒ 

 Pull the rear hatch down and close it securely so that the latch engages.

 Check the rear hatch to make sure it is securely latched.

Locking the rear hatch

If you unlock the vehicle with the vehicle key, but do not open a door or the rear hatch within several
seconds, the vehicle is automatically locked again. This feature helps prevent you from leaving the
vehicle unlocked unintentionally.

It is only possible to lock the rear hatch when it is securely closed and latched.

 The power locking system also locks the rear hatch.

 If the rear hatch of a locked vehicle is unlocked with the  button ⇒ 

vehicle key, it will lock within a few seconds after it is closed. The anti-theft alarm system, if equipped,

is activated after the vehicle is locked ⇒  Power locking system.

 A closed but unlocked rear hatch automatically locks at speeds above about 5 mph (10 km/h).

fig. 30 (arrows).

fig. 28 on the remote control

WARNING

Improper or unsupervised closing of the rear hatch can cause severe injuries. Never close
the rear hatch when someone is in the way.

 Never leave your vehicle unattended or let children play around your vehicle, especially
with the rear hatch left open. A child could crawl into the vehicle and pull the rear hatch shut,
becoming trapped and unable to get out. A closed vehicle can become very hot or very cold
depending on the season. Temperatures can quickly reach levels that can cause uncon­sciousness or death, particularly to small children.

Make sure that the remote control vehicle key is not in the luggage compartment before closing

the rear hatch.

Power windows

 Introduction

In this section you’ll find information about:

Opening or closing power windows
Power windows – features
Power window pinch protection

More information:

 Volkswagen Information System

 Infotainment system

 Power locking system

WARNING

Improper use of power windows can result in serious personal injury.

 Never let anyone get in the way of a power window when closing it.

 When locking the vehicle from the outside, make sure that no one, especially children,

remains in the vehicle. The windows will not open in case of an emergency.

 Always take the key with you when you leave the vehicle. You can still use the power win­dows for several minutes after the ignition is switched off as long as the driver or front pas­senger door has not been opened.

 Always use the safety switch when children are in the back seat to disable the rear power
windows and keep them from being opened and closed.

NOTICE

If you leave the windows open, rain or other precipitation may enter the vehicle from outside
and can damage the vehicle interior.

Opening or closing power windows

Fig. 31 In the driver door: Switches for the front and rear power windows.

 Please first read and note the introductory information and heed the WARNINGS

Switches in the driver door

Key to

fig. 31:
(1) For the windows in the front doors.
(2) For the windows in the rear doors.
(3) Safety switch.

Opening or closing windows

Function Action

Opening: Press the  switch.

Closing: Pull the  switch.

Stopping

Press/pull the respective switch again.
automatic
movement:



The safety switch

(3) deactivates the

power windows in the rear doors. The
yellow indicator light in the switch lights
up.

The power windows function only when the ignition is switched on.

You can still use the power windows for several minutes after the ignition is switched off as long as the
driver or front passenger door has not been opened. When the vehicle key has been removed from
the ignition and the driver door has been opened, the power windows cannot be opened or closed.

A separate switch for controlling the passenger side window is located in the front passenger

door.

Power windows – features

 Please first read and note the introductory information and heed the WARNINGS

One-touch opening and closing

The one-touch feature automatically opens/closes a power window all the way. The window switch
does not have to be held down/up.

For one-touch opening: Press the switch for the window down briefly as far as it goes.

For one-touch closing: Pull the switch for the window up briefly as far as it goes.

Stopping automatic movement: Pull/press the switch again.

Reactivating the one-touch feature

If the vehicle battery is disconnected or dead and the windows are not completely closed, the one­touch feature will not work and must be reactivated:

 Switch on the ignition.

 Close all windows and doors.

 Pull the switch for the respective window up and hold it for at least 2 seconds in this position.

 Release the switch, pull up and hold again. The one-touch feature is now reactivated.

The one-touch feature can be reactivated for one or more windows at the same time.

Convenience opening and closing

The convenience opening and closing feature lets you open and close the windows and the power
sunroof when the ignition is switched off:

 From inside the vehicle: Push down and hold the switch for the driver window until all windows and
the sunroof open.

 Vehicles with Keyless Access: Hold your finger on the lock sensor surface on the outside of the

door handle for a few seconds until the windows and power sunroof close ⇒  Unlocking or locking the
vehicle with Keyless Access.

On appropriately equipped vehicles, a variety of settings related to window operation can be made
and adjusted in the Infotainment system by pressing the

close function keys ⇒  Menu and system settings (SETUP).

 button followed by the  and Open and

WARNING

Improper use of power windows can result in serious personal injury.

 Never let anyone get in the way of a power window when closing it.

 When locking the vehicle from the outside, make sure that no one, especially children,

remains in the vehicle. The windows will not open in case of an emergency.

 Always take the key with you when you leave the vehicle. You can still use the power win­dows for several minutes after the ignition is switched off as long as the driver or front pas­senger door has not been opened.

 Always use the safety switch when children are in the back seat to disable the rear power
windows and keep them from being opened and closed.

If the power windows malfunction, the one-touch feature, as well as pinch protection may not
work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right
away.

Convenience opening and closing only works when the one-touch feature is active.

Power window pinch protection

 Please first read and note the introductory information and heed the WARNINGS

Pinch protection can help reduce the risk of pinching injuries when closing a power window ⇒ 
one-touch window closing meets resistance or there is something in the way, the window will stop and
go down again.

 Check why the window did not close.

 Try one-touch window closing again.

 If the window meets resistance a second time, so that it stops and goes back down, one-touch

closing is deactivated for about 10 seconds.

. If

 If you pull the power window button up all the way and hold it during this 10 second interval, the

window will close without pinch protection ⇒ 

.

Closing the window without pinch protection

 Try to close the window again within 10 seconds by holding the switch. Pinch protection is
turned off for a short distance in the window track!

 If closing takes longer than about 10 seconds, pinch protection is turned on again. The window
stops again if there is resistance.

 If the window still will not close, please see an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility.

WARNING

Without pinch protection, power windows will close with enough force to cause serious per­sonal injury.

 Always be careful when closing power windows.

 Always make sure that no one is in the way when overriding pinch protection to close

power windows!

 Pinch protection cannot prevent fingers or other parts of the body from being pressed
against the window frame; injuries may result.

Pinch protection is also active during convenience closing of the windows and the power sunroof

⇒  Power windows – features.

Power sunroof

 Introduction

In this section you’ll find information about:

Opening or closing the power sunroof
Opening or closing the sunshade
Power sunroof – convenience opening and closing feature
Pinch protection for the power sunroof and sunshade

Depending on equipment, your vehicle may be equipped with a Panoramic sliding and tilting sunroof.

More information:

 Infotainment System

 Power locking system

 Emergency closing and opening

WARNING

Improper use of the power sunroof can result in serious personal injury.

 Always make sure that no one is in the way of the power sunroof when it is closing.

 Always take the key with you when you leave the vehicle.

 Never leave children or disabled persons in the vehicle – particularly if they have access

to the vehicle key. Unsupervised use of the remote control vehicle key makes it possible to
lock the vehicle, start the engine, turn on the ignition and operate the sunroof.

 You can still open or close the power sunroof for several minutes after you switch off the
ignition, as long as the driver or front passenger door has not been opened.

NOTICE

 To help prevent damage, remove ice and snow from the sunroof before opening or tilting it
in winter weather.

 Always close the sunroof before leaving the vehicle or if it begins raining. If the sunroof is
open or tilted, rain could enter the vehicle interior and cause extensive damage to the electrical
system. This could result in further vehicle damage.

Remove leaves and other objects from the sunroof guiderails regularly either by hand or using a
vacuum cleaner.

If the power sunroof malfunctions, pinch protection may not function properly. See an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility.

Opening or closing the power sunroof

Fig. 32 In the headliner: Power sunroof switch.

 Please first read and note the introductory information and heed the WARNINGS

You must switch on the ignition to operate the power sunroof. After switching off the ignition, you can
still open or close the power sunroof for several minutes as long as the driver or front passenger door
has not been opened.

The  switch ⇒ 
scribed in the following table.

Press the switch to the first detent to completely or partially tilt, open, or close the sunroof. Press the
switch briefly to the second detent to activate the one-touch feature (automatic operation). Press the
switch again to stop the one-touch feature.

The power sunshade automatically opens with the sunroof if it is closed when the power sunroof

opens, or if the sunroof opens farther than the current sunshade position ⇒  Opening or closing the
sunshade. The sunshade does not close automatically with the sunroof, and it can only be fully closed
when the power sunroof is closed.

Tilting, opening, and closing the power sunroof

fig. 32 has 2 detents for each switch position ((A), (B), (C), and (D)), which are de-

Function

Tilt the power sunroof:

Close the tilted sunroof:

Action

Press the rear area of the switch

⇒ fig. 32

(B) to the first

detent.
Briefly press the switch to the second detent to
activate the one-touch feature.

Press the front area of the switch

(A) to the first

detent.
Briefly press the switch to the second detent to
activate the one-touch feature.

Function

Stop the one-touch fea­ture during tilt­ing/closing:

Action

⇒ fig. 32

Press the button again at position

(A) or (B).

(C) to the first detent.

Open the power sun­roof:

Press the switch rearward
Briefly press the switch to the second detent to
open the roof to the comfort position with the
one-touch feature.

Close the power sun­roof:

Press the switch forward
Briefly press the switch to the second detent to
activate the one-touch feature.

(D) to the first detent.

Stop the one-touch fea­ture during open-

Press the switch again at

(C) or (D).

ing/closing:

Emergency closing of the power sunroof

If your power sunroof will not close properly, do not try to close it yourself, doing so can cause serious
and expensive damage that will not be covered by any Volkswagen Limited Warranty. Special
knowledge and tools are required to close the power sunroof if it will not close on its own. To help
prevent damage to the sunroof, have an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility help you close and repair the power sunroof.

The comfort position provides sufficient ventilation without loud wind noise.

Opening or closing the sunshade

Fig. 33 In the headliner: Buttons for the power sunshade.

 Please first read and note the introductory information and heed the WARNINGS

The power sunshade functions when the ignition is switched on.

When the power sunroof is fully tilted, the sunshade automatically moves to the ventilation position.
The sunshade also remains in the ventilation position when the power sunroof is closed.

Buttons ⇒ 

Press the button to the first detent to completely or partially open or close the sunshade. Press the
button briefly to the second detent to activate the one-touch feature (automatic opening or closing).
Press the button again to stop the one-touch feature.

fig. 33 (1) and (2) have 2 detents.

Function

Open the sunshade:

Action

Push the button
One-touch feature: Push the button

⇒ fig. 33

(1) to the first detent.

(1)

briefly to the second detent to open com­pletely.

Close the sunshade:

Push the button
One-touch feature: Push the button
briefly to the second detent to close com-

(2) to the first detent.

(2)

pletely.

Stop the one-touch feature for
the opening or closing proce-

Press button

(1) or (2) again.

dure:

You can still use the sunshade for several minutes after the ignition is switched off as long as the
driver or passenger door has not been opened.

When the power sunroof is open, the power sunshade can only be closed up to the front edge of

the glass roof.

Power sunroof – convenience opening and closing feature

 Please first read and note the introductory information and heed the WARNINGS

Convenience opening and closing

The convenience opening and closing feature lets you open and close the windows and the power
sunroof when the ignition is switched off:

 From inside the vehicle: Push down and hold the switch for the driver window until all windows and
the sunroof open.

 Vehicles with Keyless Access: Hold your finger on the lock sensor surface on the outside of the

door handle for a few seconds until the windows and power sunroof close ⇒  Unlocking or locking the
vehicle with Keyless Access.

On appropriately equipped vehicles, a variety of settings related to window operation can be made
and adjusted in the Infotainment system by pressing the  button followed by the  and Open and

close function keys ⇒  Menu and system settings (SETUP).

Pinch protection for the power sunroof and sunshade

 Please first read and note the introductory information and heed the WARNINGS

Pinch protection can help reduce the risk of pinching injuries when closing the power sunroof or sun-

shade ⇒ 
power sunroof or sunshade opens again immediately.

 Check why the power sunroof or sunshade did not close.

 Try to close the power sunroof or sunshade again.

 If the power sunroof or sunshade still cannot close, the power sunroof or sunshade will stop where

the resistance is located. The power sunroof or sunshade will close the next time without pinch protec­tion.

Closing the power sunroof or sunshade without pinch protection

 Power sunroof: Press the  button ⇒ 
stopped and hold it in the direction of the arrow (D) at the second detent until the power sunroof closes
completely.

 Power sunshade: Within about 5 seconds after the sunshade has stopped, press and hold button

⇒ fig. 33 (2) until the power sunshade closes completely.

 The power sunroof or sunshade will now close without pinch protection!

 If the power sunroof or sunshade still will not close, please see an authorized Volkswagen dealer

or an authorized Volkswagen Service Facility.

. If the power sunroof closing meets resistance or there is something in the way, the

fig. 32 within about 5 seconds after the sunroof or has

WARNING

Without pinch protection, the power sunroof or sunshade will close with enough force to
cause serious personal injury.

 Always be careful when closing the power sunroof or sunshade.

 Always make sure that no one is in the way when overriding the pinch protection to close

the power sunroof or sunshade!

 Pinch protection cannot prevent fingers or other parts of the body from being pressed
against the edge of the roof; injuries may result.

Pinch protection is also active during convenience closing of the windows and the power sunroof

⇒  Power sunroof – convenience opening and closing feature.

If the power sunroof malfunctions, pinch protection may not function properly. See an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

Adjusting the seating position

 Introduction

In this section you’ll find information about:

Examples of improper seating positions
Proper seating position
Manual controls on the driver and front passenger seats
Electrical controls on the driver and front passenger seats
Adjusting the front and rear head restraints
Removing and reinstalling the front head restraints
Removing and reinstalling the rear head restraints
Adjusting the steering wheel position
Center armrest

Number of seats

The vehicle has a total of 5 seating positions: 2 in front and 3 in the rear. Each seating position has a
safety belt.

More information:

 Infotainment system

 Seat functions

 Safety belts

 Airbag system

 Child safety and child restraints

WARNING

Improper seating positions increase the risk of severe or fatal injuries in a crash or other
accidents, especially when the airbag deploys.

 All occupants must sit properly and be properly restrained at all times.

 Never let more people ride in the vehicle than there are seating positions with safety belts

available.

 Always secure children in the vehicle with an approved and suitable restraint system ap-

propriate for their age, weight, and height ⇒Child safety and child restraints, ⇒  Airbag sys-
tem.

 Always keep your feet on the floor in front of the seat. Never rest them on the seat, in­strument panel, out of the window, etc. The airbag system and safety belt will not be able to
protect you properly and can even increase the risk of injury in a crash.

WARNING

Alwa ys adjust seat, safety belts, and head restraints properly before driving and make sure
that all passengers are properly restrained.

 Push the passenger seat as far back as possible. Always be sure that there are at least
10 inches (25 cm) between the front passenger's breastbone and the instrument panel.

 Always adjust the driver's seat and the steering wheel so that there are at least 10 inches
(25 cm) between your breastbone and the steering wheel.

 Adjust the driver's seat so that you can easily push the pedals all the way to the floor
while keeping your knee(s) slightly bent.

 If these requirements cannot be met for physical reasons, contact an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive
equipment is available.

 Always hold the steering wheel on the outside of the steering wheel rim with your hands
at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driv­er's airbag inflates.

 Never hold the steering wheel at the 12 o'clock position or with your hands at other places
inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the
wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag in­flates.

 Pointing the steering wheel toward your face decreases the ability of the driver's airbag to
help protect you in a collision.

 Never drive with backrests reclined or tilted back farther than necessary to drive comfort­ably. The farther back the backrests are tilted, the greater the risk of injury caused by incor­rect positioning of the safety belts and improper seating position.

 Never drive with the front seat passenger backrest tilted forward. If the front airbag de­ploys, the front backrest can be forced backward and injure passengers on the rear seat.

 Sit as far back as possible from the steering wheel and the instrument panel.

 Always sit upright with your back against the backrest with the front seats properly ad-

justed. Never lean against or place any part of your body too close to the area where the air­bags are located.

 Rear seat passengers who are not properly seated and restrained are more likely to be
seriously injured in a crash.

WARNING

Improper adjustment of the seats can cause accidents and severe injuries.

 Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and
you could lose control of the vehicle. In addition, you will not be in the correct seating posi­tion while adjusting the seats.

 Adjust the front seat height, angle and longitudinal direction only if the seat adjustment
area is clear.

 The adjustment of the front seats must not be restricted by things in the footwell in front
or behind the seats.

WARNING

Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can
result in serious burns and vehicle damage.

 Always make sure that there are no lighters in the seat tracks or near other moving parts
before adjusting the seats.

 Before closing a storage compartment, always make sure that no cigarette lighter can be
activated, crushed, or otherwise damaged.

 Never leave a cigarette lighter in a storage compartment, on the instrument panel, or in
other places in the vehicle. Heat buildup in the passenger and luggage compartment of a
parked vehicle can result in temperatures in the vehicle that are much higher than the outside
temperatures, particularly in summer. High temperatures could cause the cigarette lighter to
catch fire.

Examples of improper seating positions

 Please first read and note the introductory information and heed the WARNINGS

Not wearing or improperly fastening safety belts increases the risk of severe or fatal injuries. Safety
belts can work only when they are properly positioned on the body. An improper seating position
significantly impairs the protection provided by safety belts. This can cause severe or even fatal inju­ries. Improper seating positions also increase the risk of serious injury or death when an airbag de­ploys and strikes an occupant who is not in the proper seating position. The driver is responsible for all
passengers and especially children riding in the vehicle.

The following are only some examples of seating positions that will increase the risk of serious injury
or death.

Therefore, whenever the vehicle is moving:

 Never stand up in the vehicle.

 Never stand on the seats.

 Never kneel on the seats.

 Never ride with the seat backrest reclined.

 Never lean up against the instrument panel.

 Never lie down on the rear seat.

 Never sit on the edge of the seat.

 Never sit sideways.

 Never lean out the window.

 Never put your feet out the window.

 Never put feet on the instrument panel.

 Never rest your feet on the seat cushion or back of the seat.

 Never ride in the footwell.

 Never sit or stand on an armrest.

 Never ride without your safety belt properly fastened.

 Never ride in the luggage compartment.

WARNING

Contact with parts of the vehicle interior can cause serious personal injury in a crash.

 Always make sure that all vehicle occupants stay in a proper seating position and are
properly restrained whenever the vehicle is moving.

 Improper seating positions increase the risk of serious and fatal injury, especially when an
airbag deploys and strikes a passenger in an improper seating position.

Proper seating position

Fig. 34 The driver should never sit closer than 10 inches (25 cm) of the steering wheel.

Fig. 35 Proper safety belt positioning and head restraint adjustment.

 Please first read and note the introductory information and heed the WARNINGS

The following describes the proper seating positions for the driver and passengers.

If you have a physical impairment or condition that prevents you from sitting properly on the driver seat
with the safety belt properly fastened and reaching the pedals, special modifications to your vehicle
may be necessary. Only the proper seating position ensures optimum protection by the safety belt and
airbag.

Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the
Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications
to your vehicle.

For your own safety and to reduce injuries in the event of sudden braking maneuvers or accidents,
Volkswagen recommends the following seating positions:

Applies to all vehicle occupants:

 Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.

Position the back of your head as close as possible to the head restraint ⇒ 

 Push the head restraint completely down for short people, even if the top of the head is then below
the upper edge of the head restraint.

 Tall people should pull the head restraint all the way up.

 Adjust the seat backrest angle to an upright position so that your back is in full contact with it when

the vehicle is moving.

 Always keep both feet on the floor and in the footwell whenever the vehicle is moving.

 Always adjust and fasten safety belts properly ⇒  Safety belts.

fig. 34 and ⇒ fig. 35.

Driver - seat and steering wheel adjustment:

 Adjust the steering wheel so that there are at least 10 inches (25 cm) between the steering wheel

and your breast bone ⇒ 
top of the steering wheel with your elbows slightly bent.

 Always hold the steering wheel on the outside of the steering wheel rim with your hands at the
9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driver's airbag inflates.

 Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside
the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can
cause serious injuries to the hands, arms, and head if the driver's airbag inflates.

 Adjust the steering wheel so that the steering wheel cover points at your chest and not at your
face. Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help
protect you in a collision.

 Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping
your knee(s) slightly bent.

 Adjust the seat height so that the top point of the steering wheel can be reached.

 Always keep both feet in the footwell so that you are in control of the vehicle at all times.

fig. 34. When adjusting the proper distance to the steering wheel, grasp the

Passenger - front seat adjustment:

 Push the passenger seat as far back as possible in order to ensure optimum protection if the
airbag is deployed.

Manual controls on the driver and front passenger seats

Fig. 36 Driver seat: Manual seat adjustment controls.

 Please first read and note the introductory information and heed the WARNINGS

The controls on the front passenger seat mirror those on the driver seat.

The illustration and information in this section describes all possible seat controls. The number of
controls may vary depending on the version of the seat.

There may be manual and electrical controls on the same seat.

fig. 36 Function Action

(1)

Adjust the lumbar sup­port

Push the lever forward or pull it back­ward.

Lean forward and turn the adjuster
wheel forward or backward.
If the vehicle has an electrical control
for adjusting the backrest angle, see

⇒ 

fig. 37 (2).

(2)

Adjust the backrest an­gle.

(3) Adjust the seat height. Pull the lever up or push it down.

(4) Move the front seat for-

ward or back.

Pull the lever up and move the front
seat. The front seat must lock in place
after the lever is released!

Electrical controls on the driver and front passenger seats

Fig. 37 Driver seat: Electrical controls to move the seat backward or forward, and adjust seat cushion height

and backrest angle (if equipped).

Fig. 38 Lumbar support control (if equipped).

 Please first read and note the introductory information and heed the WARNINGS

If your vehicle is equipped with electrical controls for the front seats, the controls on the front passen­ger seat either mirror those on the driver seat or there may be different combinations of electrical and
manual controls.

There may be manual and electrical controls on the same seat.

Press the switch in the direction of the arrow

⇒ fig. 37:

(1) (A) Slide the seat forward or back.

(B) Adjust the seat cushion angle.

(C) Raise or lower the seat cushion.

(2) (D) Adjust the backrest angle.

Press the switch in the corresponding area ⇒ fig. 38:

Press the switch in the direction of the arrow ⇒ fig. 37:

(1) or (2) Adjust the curve of the lumbar support.

(3) or (4) Adjust the height of the lumbar support.

WARNING

Improper use of electrical seat controls can cause serious personal injuries.

 The front seats in your vehicle can be electrically adjusted even when the vehicle key has
been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key
in the vehicle.

 Never leave children and persons who need help in the vehicle alone because the unsu­pervised use of the electric seat adjustments can result in serious personal injury.

 Always make sure that no one is in the way while the front seats are being adjusted, or
while calling up the stored memory settings for the front seats. In an emergency, stop auto­matic seat adjustment by pressing a seat adjustment switch.

NOTICE

To help prevent damage to electrical parts in the seat, do not kneel on the front seats or apply
concentrated pressure to a small area of the seat or backrest.

If the vehicle battery is too weak, the electrical seat adjustment controls may not work.

Starting the engine may stop seat adjustment.

When entering and exiting the vehicle, be careful not to come into contact with any switches that

could change the seat adjustment.

Adjusting the front and rear head restraints

Fig. 39 Adjusting the front head restraints.

Fig. 40 Adjusting the rear head restraints.

 Please first read and note the introductory information and heed the WARNINGS

All seats are equipped with head restraints. The rear center head restraint is designed only for the
center seat on the rear bench. Therefore, only install the center head restraint in the center position.

There are notches in the head restraint guide rods so that the head restraint can lock into place. Only
properly installed head restraints can lock into place at the adjustment range notches. In order to
prevent inadvertent removal of the head restraints after installation, there are stops at the top and
bottom of the adjustment range.

Adjusting the height

 Pull the head restraint up in the direction of the arrow, or push it down while pressing the button

fig. 39 (1) or ⇒ fig. 40 (1) ⇒  .

⇒ 

 The head restraint must lock securely in the position selected.

Proper head restraint adjustment

Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.
Position the back of the head as close as possible to the head restraint.

Adjusting the head restraint for short people

Push the head restraint down as far as it will go, even if this means the person's head is still below the
top edge of the head restraint. A small gap may remain between the head restraint and the backrest
when the head restraint is all the way down.

Adjusting the head restraint for tall people

Pull the head restraint up as far as it will go.

WARNING

Driving without head restraints or with improperly adjusted head restraints increases the risk
of serious injuries in a collision.

 Always drive with the head restraints in place and properly adjusted to help minimize the
risk of neck injury in a crash.

 Every person in the vehicle must have a properly adjusted head restraint to minimize the
risk of neck injury in a crash. Each head restraint must be adjusted according to the occu­pants' size so that the upper edge is even with the top of the person's head, but no lower than
eye level. Always sit so that the back of your head is as close as possible to the head re­straint.

 Never adjust head restraint while driving.

Removing and reinstalling the front head restraints

Fig. 41 Removing the front head restraints.

 Please first read and note the introductory information and heed the WARNINGS

All seats are equipped with head restraints. For instructions on removing and reinstalling the rear head

restraints, see ⇒  Removing and reinstalling the rear head restraints.

Removing the front head restraints

 Sit in the back seat behind the head restraint you want to remove. Pull the head restraint all the

way up ⇒ 
straint so that there is enough overhead clearance to remove it.

 Slide a flat object, such as a plastic credit card, underneath the right side of the cap (left side if

sitting behind the head restraint) on the right-hand seat guide rod ⇒ 
restraint.

in Adjusting the front and rear head restraints. Recline the backrest with the head re-

fig. 41 (1) to unlock the head