(5) Lift points for the jack
(6) Side marker light
Front view
Fig. 2 Vehicle front overview.
Key to fig. 2:
(1) Inside mirror with sensor on mirror base for:
– Rain sensor (if equipped)
– Low-light sensor (if equipped)
(2) Windshield wipers
(3) Engine hood release
(4) Headlights (on both left and right)
(5) Fog lights/static cornering lights (on both left and right, if equipped)
(6) Threaded hole for the front towing eye (behind cover)
(7) Turn signals (on both left and right)
Rear view
Fig. 3 Vehicle rear overview.
Key to fig. 3:
(1) Rear window
– Rear window defroster
(2) High-mounted brake light
(3) Taillights (on both left and right)
(4) Volkswagen emblem. Area for:
– Rear hatch release
– Rear Assist camera (if equipped)
(5) License plate lights
(6) Threaded hole for the rear towing eye (behind cover)
(7) Roof antenna
Driver door overview
Fig. 4 Overview of controls in the driver door.
Key to fig. 4:
(1) Door handle
(2) Power locking button for locking and unlocking the vehicle
(3) Knob for adjusting the outside mirrors
– Adjusting outside mirrors – –
– Outside mirror heating
(4) Buttons for operating the power windows
(5) Indicator light for the power locking system
(6) Lever for releasing the engine hood
(7) Bottle holder
(8) Reflector
Driver side overview
Fig. 5 Driver side overview.
Key to ⇒ fig. 5:
(1) Instrument cluster:
– Instruments
– Display
– Warning and indicator lights
(2) Headlight switch
– Off position
– Automatic headlight control
– Low beams
– Fog lights (if equipped)
(3) Lever for
– High beams
– Headlight flasher
– Turn signals
– Cruise Control System (CCS) – – – –
– “One-tap wiping” 1x
– Windshield wiper
– Automatic wipe/wash for windshield
– Lever with buttons for the Volkswagen Information System , /
– Volume setting for radio, navigation system notifications, or telephone calls , /
– Mute switching for radio or activation of voice control
– Audio, Navigation
– Control buttons for the Volkswagen Information System # ∃, ,
(6) Ignition switch (vehicles without Keyless Access) or location for the emergency start feature for
the Keyless Access locking and starting system
(7) Dimmer control for the instrument and switch illumination
(8) Lever for adjustable steering wheel
(9) Horn (only works when the ignition is switched on)
(10) Pedals
(11) Driver front airbag
(12) Air vents – –
(13) Storage compartment
(14) Switch for background lighting (in the doors) and headlight range adjustment (if equipped)
Center console overview
Applicable only in the United States
Upper center console
Fig. 6 Overview of the upper center console.
Key to fig. 6:
(1) Switch for emergency flashers
(2) PASSENGER AIR BAG
(3) Radio or Radio & Navigation system (factory-installed) ⇒ booklet
(2) Parking brake lever
(3) Storage compartment with cup holders in the center console
(4) Storage compartment
(5) Starter button for the Keyless Access locking and starting system (if equipped)
(6) Center armrest with storage compartment (if equipped)
(7) 12 Volt socket
Applicable only in the United States
Front passenger side overview
Fig. 9 Overview of the front passenger side.
Key to fig. 9:
(1) Passenger front airbag location in the instrument panel (approximate)
(2) Opening handle for the upper glove compartment (if equipped)
(3) Air vents – –
Inside the lower glove compartment: SET button for Tire Pressure Monitoring System
(4)
(5) Opening handle for the lower glove compartment
Applicable only in Canada
Front passenger side overview
SET
Fig. 10 Overview of the front passenger side.
Key to ⇒ fig. 10:
(1) Passenger front airbag location in the instrument panel (approximate)
(2) Opening handle for the upper glove compartment (if equipped)
(3) Air vents – –
(4) Opening handle for the lower glove compartment
Symbols on the roof console
Symbol Meaning
Interior and reading lights
Power sunroof
3-button module (if equipped) ⇒ booklet
Mobile Phone Package
Instrument cluster
Introduction
In this section you’ll find information about:
Instrument overview
Additional instruments
Displays and warning lights (Basic version)
Displays (Premium version)
Displays (Premium version)
Service reminder display
More information:
Warning and indicator lights
Volkswagen Information System
Shifting
Service reminder information ⇒ booklet
WARNING
Driving on today's roads demands the full attention of the driver at all times. Driver distraction causes accidents, collisions and serious personal injury!
Never use the buttons in the instrument cluster while driving.
Instrument overview
Warranty and Maintenance
Fig. 11 Instrument cluster in the instrument panel.
Please first read and note the introductory information and heed the WARNINGS
Instrument explanations ⇒
(1)Speedometer.
(2)Tachometer (thousands of revolutions per minute when the engine is running).
The red zone at the end of the scale indicates maximum permissible engine rpm (revolutions
per minute) for all gears after the break-in period. Before reaching the red zone, select the next
higher gear or selector level position D, or ease your foot off the accelerator ⇒
(4)Reset button for the trip odometer display (trip).
– Push the button for about 1 second to reset to zero.
(5)Fuel gauge, Refueling.
(6)Button for setting the clock1.
– With the ignition on, push the button to highlight the hour or the minutes in the clock
display.
– To advance the clock, push the button
– Push the button again to finish setting the clock.
fig. 11:
.
(4). Press and hold the button to fast forward.
NOTICE
To help prevent engine damage, always avoid high engine speeds, full throttle acceleration
and heavy engine loads when the engine is cold.
To help prevent engine damage, the tachometer needle should only enter the red zone
(warning zone) briefly.
Upshifting early into the next higher gear saves fuel and reduces engine noise.
Additional instruments
Fig. 12 Above the center console: Engine oil temperature indicator 1, stopwatch 2, and boost pressure indica-
tor 3.
1
On appropriately equipped vehicles, the clock can also be set via the Settings menu in the instrument
cluster display ⇒ page 37, Settings menu (Premium version).
Please first read and note the introductory information and heed the WARNINGS
Instrument explanations ⇒
(1)Engine oil temperature indicator
The engine has reached operating temperature when the needle moves into the center of the
gauge under normal driving conditions. The needle may move farther to the right on the gauge
with a heavier engine load at high outside temperatures. This is not a cause for concern as long
as the indicator light or does not light up or flash in the instrument cluster, Warning and indicator lights, Warning and indicator lights.
(2)Stopwatch
– Analog stopwatch that measures up to 60 seconds.
– Digital stopwatch with hour, minute and second display (one tenth of a second intervals are
shown up to 59 minutes and 59 seconds when the ignition is switched on).
– Digital display with stop function selected.
– Digital clock display with hours and minutes. If the timing function is not active, the digital
clock will display after the ignition is switched on.
(3)Boost pressure indicator
The boost pressure indicator shows the pressure in the boost pressure duct between the su-
percharger or turbocharger and the engine. The farther right that the indicator points on the
gauge, the higher the pressure in the boost pressure duct and the greater the output from the
engine. The word “Turbo” on the gauge indicates the system is charged.
(4)Start / Stop / Reset button
– Stopwatch mode (STOP-WATCH): press the button once to start timing and press a se-
cond time to stop. Press the button again to resume timing.
– Speed-dependent stopwatch mode (TIME-SINCE-START): the stopwatch starts automati-
cally with an audible chime when you begin driving. Press once to stop the watch.
– Press and hold longer than 2 seconds: the stopwatch resets.
– When the digital clock (CLOCK) is displayed, you can switch between a 12-hour and 24-hour
display by pressing the button.
(5)Button for stopwatch mode or digital clock
You can switch between stopwatch modes and the digital clock display using the set button .
After selecting the stopwatch in the display, the mode displays briefly, followed by the last time
that a time was recorded.
– Stopwatch mode (STOP-WATCH).
– Speed-dependent stopwatch mode (TIME-SINCE-START). The stopwatch starts automati-
cally with an audible chime when you begin driving. An LED in the stopwatch comes on to
indicate that this mode is active ⇒
– Digital clock display (CLOCK).
If the ignition is switched off while the timing function is active, the display will remain active for about
2 hours. If the timing function was not active when the ignition was switched off, the digital clock display will turn off after about 30 seconds.
The display will remain on for about 2 hours if you press the or button within about 30 seconds
after switching the ignition off.
fig. 12:
.
WARNING
Rapid acceleration can cause skidding and loss of traction, especially on slippery roads,
resulting in a loss of vehicle control, collisions, and serious personal injury.
Only use the stopwatch feature or fast acceleration if visibility, weather, road, and traffic
conditions permit and other drivers will not be endangered by your driving and the vehicle's
acceleration.
WARNING
Driving on today's roads demands the full attention of the driver at all times. Driver distraction causes accidents, collisions and serious personal injury!
Never set the stopwatch when the vehicle is moving.
NOTICE
To help prevent engine damage, always avoid high engine speeds, full throttle acceleration and
heavy engine loads when the engine is cold.
The digital clock is set using the buttons in the instrument cluster, Instrument overview.
Displays and warning lights (Basic version)
Fig. 13 In the instrument cluster display (examples): A: Open engine hood, B: Open rear hatch, C: Open
driver door.
Please first read and note the introductory information and heed the WARNINGS
Depending on the vehicle model, different information may be shown in the instrument cluster display
fig. 11(3).
⇒
Odometer displays
Time
Outside temperature
Open door, engine hood, or rear hatch ⇒
Selector lever position, Shifting
Gear recommendation, Shifting
Service reminder display, Service reminder display
fig. 13
Warnings and information
All symbols and information in the display are shown in red. The red color of the letters, numbers and
symbols used in the display does not indicate a malfunction.
The status of various vehicle functions and components is monitored when the ignition is switched on
and while driving. Malfunctions are indicated by red and yellow warning lights in the instrument cluster,
but outside the display itself (Warning and indicator lights). In some cases, they may also be signaled
acoustically.
Type of
notification
Priority 1 warning
light
Priority 2 warning
light
Warning
Yellow Light flashing or continuously lit – sometimes with acoustic warn-
Explanation
light
Red Light flashing or lit – sometimes with acoustic warnings.
Stop!⇒ .
Check malfunction and take corrective action. Contact an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for
assistance if necessary.
ings.
Malfunctions or low operating fluid levels may cause vehicle dam-
age and vehicle breakdown ⇒
Check malfunction as soon as possible. Contact an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for
assistance if necessary.
.
Odometer displays
The odometer indicates the total distance driven by the vehicle.
The trip odometer shows the distance driven since the last time the trip odometer was reset. The last
digit indicates 1/10 mile (100 meters).
Outside temperature display
At outside temperatures below about +39 °F (+4 °C), a “snowflake symbol” (icy road warning) appears
in the display. The symbol flashes at first, then stays on until the outside temperature rises above
+43 °F (+6 °C) ⇒
When the vehicle is not moving or when you are driving at very low speeds, the temperature displayed
may be slightly higher than the actual outside temperature.
The measurement range is from -40 °F (-40 °C) to +122 °F (+50 °C).
.
Selector lever positions
The selector lever position is shown both on the side of the selector lever and in the instrument cluster
display. The respective gear may also be shown in the instrument cluster display in Drive D and Sport
Drive S, as well as in Tiptronic® mode.
Gear recommendation
When the vehicle is moving, a fuel economy gear recommendation may appear in the instrument
cluster display, Shifting.
WARNING
Failure to heed warning lights can cause the vehicle to break down in traffic and result in a
collision and serious personal injury.
Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-
lytic converter and exhaust system can come into contact with flammable materials under the
vehicle, such as dry grass, brush, spilled fuel, etc.
A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.
WARNING
Roads and bridges may be dangerously icy even if the outside air temperature is above freezing.
If you use the outside temperature display to tell you about frost conditions, remember
that roads can even ice over at temperatures above +39 °F (+4 °C). Always remember: even if
the “snowflake symbol” (icy road warning) is not displayed, there could still be black ice on
the road.
Never rely exclusively on the outside temperature display.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
For displays without warning and information messages, malfunctions are only signaled with
warning and indicator lights, Warning and indicator light, Warning and indicator lights.
Applicable only in the United States
Displays (Premium version)
Fig. 14 In the instrument cluster display: A: Open engine hood, B: Open rear hatch, C: Open driver door.
Please first read and note the introductory information and heed the WARNINGS
Depending on the vehicle model, different information may be shown in the instrument cluster display
O
⇒
fig. 11(3).
Warning and information texts
Odometer displays
Time
Outside temperature
Compass display
Open door, engine hood, or rear hatch ⇒
fig. 14
Selector lever position, Shifting
Gear recommendation, Shifting
Multi-Function Indicator (MFI) and menus for different settings, Volkswagen Information System
Service reminder display, Service reminder display
Warning and information texts
The status of various vehicle functions and components is monitored when the ignition is switched on
and while driving. Malfunctions are indicated by red and yellow warning symbols with text messages in
the instrument cluster display (⇒ page Error! Bookmark not defined., Warning and indicator lights).
In some cases, they may also be signaled acoustically. The display can vary depending on the instrument cluster model.
Type of
notification
Priority 1 warning
message
Symbol
Explanation
color
Red Symbol flashing or lit – sometimes with acoustic warnings.
Stop! ⇒ !
Check malfunction and take corrective action. Contact an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for
assistance if necessary.
Menus cannot be accessed when a priority 1 warning message is
displayed. The warning message will turn off automatically after a
few seconds. You can confirm and turn off some warning messages
Priority 2 warning
message
using the
Yellow Symbol flashing or continuously lit – sometimes with acoustic warn-
ings.
or button.
K
Malfunctions or low operating fluid levels may cause vehicle dam-
age and vehicle breakdown ⇒
.
Check malfunction as soon as possible. Contact an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for
assistance if necessary.
Information text – Information about various vehicle situations.
Odometer displays
The odometer indicates the total distance driven by the vehicle.
The trip odometer (Trip) shows the distance driven since the last time the trip odometer was reset.
The last digit indicates 1/10 mile (100 meters).
Outside temperature display
At outside temperatures below about +39 °F (+4 °C), a “snowflake symbol” (icy road warning) appears
in the display. The symbol flashes at first, then stays on until the outside temperature rises above
+43 °F (+6 °C) ⇒ .
When the vehicle is not moving or when you are driving at very low speeds, the temperature displayed
may be slightly higher than the actual outside temperature.
The measurement range is from -40 °F (-40 °C) to +122 °F (+50 °C).
Compass display (if applicable)
On vehicles equipped with compass display, the current compass direction is indicated in the instrument cluster display when the ignition and navigation system are switched on.
Selector lever positions
The selector lever position is shown both on the side of the selector lever and in the instrument cluster
display. The respective gear may also be shown in the instrument cluster display in Drive D and Sport
Drive S, as well as in Tiptronic
®
mode.
Gear recommendation
When the vehicle is moving, a fuel economy gear recommendation may appear in the instrument
cluster display, Shifting.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-
lytic converter and exhaust system can come into contact with flammable materials under the
vehicle, such as dry grass, brush, spilled fuel, etc.
A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.
WARNING
Roads and bridges may be dangerously icy even if the outside air temperature is above freezing.
If you use the outside temperature display to tell you about frost conditions, remember
that roads can even ice over at temperatures above +39 °F (+4 °C). Always remember: even if
the “snowflake symbol” (icy road warning) is not displayed, there could still be black ice on
the road.
Never rely exclusively on the outside temperature display.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
The instrument cluster displays and their arrangement may vary depending on the vehicle model
and engine. For displays without warning and information messages, malfunctions are only signaled
with indicator lights.
If there are multiple warning messages, the symbols are displayed for several seconds in order of
importance. The symbols are displayed until the cause has been corrected.
Applicable only in Canada
O
Displays (Premium version)
Fig. 15 In the instrument cluster display: A: Open engine hood, B: Open rear hatch, C: Open driver door.
Please first read and note the introductory information and heed the WARNINGS
Depending on the vehicle model, different information may be shown in the instrument cluster display
⇒ fig. 11(3).
Warning and information texts
Odometer displays
Time
Outside temperature
Compass display
Open door, engine hood, or rear hatch ⇒ fig. 15
Selector lever position, Shifting
Gear recommendation, Shifting
Multi-Function Indicator (MFI) and menus for different settings, Volkswagen Information System
Service reminder display, Service reminder display
Alternative speed display
Warning and information texts
The status of various vehicle functions and components is monitored when the ignition is switched on
and while driving. Malfunctions are indicated by red and yellow warning symbols with text messages in
the instrument cluster display (⇒ page 18, Warning and indicator lights). In some cases, they may also
be signaled acoustically. The display can vary depending on the instrument cluster model.
Type of
notification
Priority 1 warning
message
Symbol
Explanation
color
Red Symbol flashing or lit – sometimes with acoustic warnings.
Stop!⇒ !
Check malfunction and take corrective action. Contact an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for
assistance if necessary.
Menus cannot be accessed when a priority 1 warning message is
displayed. The warning message will turn off automatically after a
few seconds. You can confirm and turn off some warning messages
using the
or button.
K
Type of
notification
Priority 2 warning
message
Information text – Information about various vehicle situations.
Symbol
color
Yellow Symbol flashing or continuously lit – sometimes with acoustic warn-
Explanation
ings.
Malfunctions or low operating fluid levels may cause vehicle dam-
age and vehicle breakdown ⇒
Check malfunction as soon as possible. Contact an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for
assistance if necessary.
.
Odometer displays
The odometer indicates the total distance driven by the vehicle.
The trip odometer (Trip) shows the distance driven since the last time the trip odometer was reset.
The last digit indicates 1/10 mile (100 meters).
Outside temperature display
At outside temperatures below about +39 °F (+4 °C), a “snowflake symbol” (icy road warning) appears
in the display. The symbol flashes at first, then stays on until the outside temperature rises above
+43 °F (+6 °C) ⇒
When the vehicle is not moving or when you are driving at very low speeds, the temperature displayed
may be slightly higher than the actual outside temperature.
The measurement range is from -40 °F (-40 °C) to +122 °F (+50 °C).
.
Compass display (if applicable)
On vehicles equipped with compass display, the current compass direction is indicated in the instrument cluster display when the ignition and navigation system are switched on.
Selector lever positions
The selector lever position is shown both on the side of the selector lever and in the instrument cluster
display. The respective gear may also be shown in the instrument cluster display in Drive D and Sport
Drive S, as well as in Tiptronic® mode.
Gear recommendation
When the vehicle is moving, a fuel economy gear recommendation may appear in the instrument
cluster display, Shifting.
Alternative speed display (mph or km/h)
The alternative speed display shows the current vehicle speed in units other than the units shown on
the vehicle’s speedometer. For example, if the speedometer shows mph, the alternative speed display
shows a digital readout of the current vehicle speed in km/h. This feature can be especially helpful
when driving in countries where speed limit signs are posted in units other than those shown on the
vehicle’s speedometer.
Start the engine.
Press the button 3 times. The odometer display in the instrument cluster display flashes.
Press the button once. Instead of the odometer reading, “mph” or “km/h” will be shown briefly.
This activates the alternative speed display. To deactivate, follow the same procedure.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.
Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-
lytic converter and exhaust system can come into contact with flammable materials under the
vehicle, such as dry grass, brush, spilled fuel, etc.
A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.
WARNING
Roads and bridges may be dangerously icy even if the outside air temperature is above freezing.
If you use the outside temperature display to tell you about frost conditions, remember
that roads can even ice over at temperatures above +39 °F (+4 °C). Always remember: even if
the “snowflake symbol” (icy road warning) is not displayed, there could still be black ice on
the road.
Never rely exclusively on the outside temperature display.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
The instrument cluster displays and their arrangement may vary depending on the vehicle model
and engine. For displays without warning and information messages, malfunctions are only signaled
with indicator lights.
If there are multiple warning messages, the symbols are displayed for several seconds in order of
importance. The symbols are displayed until the cause has been corrected.
Service reminder display
Please first read and note the introductory information and heed the WARNINGS
The service appointment reminder is shown in the instrument cluster display ⇒ fig. 11(3).
For information on maintenance intervals, please see the ⇒ booklet
For vehicles with time- or distance driven-dependent service, only fixed service intervals are displayed.
Service reminder
If service is due in the near future, a service reminder is displayed when the ignition is switched on.
For vehicles without text messages (Basic instrument cluster), a wrench symbol and a miles
(kilometers) indicator are shown in the instrument cluster display. The distance shown in miles
(kilometers) is the maximum distance the vehicle can be driven without having a service completed. A
Warranty and Maintenance
.
clock symbol is also displayed and the number of days until the required service is shown. The display
V
V
switches off after a few seconds.
For vehicles with text messages (Premium instrument cluster), Oil change and Inspection are
shown in the instrument cluster display with the number of miles (km) and days remaining until service
is due.
Service event
For vehicles without text messages, a warning , a warning chime sounds when the ignition is switched
on, and a flashing wrench symbol is displayed for several seconds when service is due. For
vehicles with text messages, Oil change now! or Inspection now! is shown in the instrument
cluster display.
Viewing service message
The current service message can be accessed when the ignition is switched on, the engine is
switched off, and the vehicle is stopped:
For vehicles without text messages: Push the button in the instrument cluster several times
until the wrench symbol appears.
For vehicles with text messages: Select the Settings menu.
In the Service submenu, select the Info menu item.
OR: If the Vehicle status main menu is active, use the arrow buttons to navigate to the service
reminder display.
A minus sign in front of the number of miles (kilometers) or days means that service is overdue.
Resetting the oil change service reminder
If the service was not performed by an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility, the oil change service reminder can be reset as follows:
ehicles with Premium display:
Switch off the ignition.
Press and hold the ./ button in the instrument cluster.
Switch on the ignition.
Release the ./ button.
A confirmation message appears in the display. Confirm request with the
in the windshield wiper lever or the
steering wheel.
button on the multi-function
OK
ehicles with Basic display:
Switch off the ignition.
Push the button in the instrument cluster and hold down.
Switch on the ignition.
Release the button and push the button in the instrument
cluster within about 20 seconds.
Resetting the inspection service reminder
If the service was not performed by an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility, the inspection service reminder can be reset as follows:
V
ehicles with Premium display:
V
Switch off the ignition.
Switch on the emergency flashers.
Press and hold the ./ button in the instrument cluster.
Switch on the ignition.
Release the ./ button.
A confirmation message appears in the display. Confirm request with the
in the windshield wiper lever or the
steering wheel.
button on the multi-function
OK
Switch off the emergency flashers.
ehicles with Basic display:
Switch off the ignition.
Switch on the emergency flashers.
Push the button in the instrument cluster and hold down.
Switch on the ignition.
Release the button and push the button in the instrument
cluster within about 20 seconds.
Switch off the emergency flashers.
The service reminder disappears after a few seconds or after the button on the windshield
wiper lever or the OK button on the multi-function steering wheel has been pushed.
Volkswagen Information System
Introduction
In this section you’ll find information about:
Menu structure – overview (Basic version)
Menu structure – overview (Basic version)
Menu structure – overview (Premium version)
Using the instrument cluster menus
Main menus (Premium version)
MFI menu (Multi-Function Indicator)
Settings menu (Premium version)
Lights & Vision submenu
When the ignition is switched on, you can display different types of information in the instrument
cluster. The menu options vary depending on whether you have a Basic or Premium version of the
Volkswagen Information System. With the Premium instrument cluster display, you can also control
certain vehicle features.
Buttons on the windshield wiper lever operate the menus for Basic instrument cluster. The Premium
version is either operated with the buttons on the windshield wiper lever or with control buttons on the
right side of the multi-function steering wheel, depending on vehicle equipment.
The number of menus in the instrument cluster display depends on the electronics and equipment on
the vehicle.
An authorized Volkswagen dealer or an authorized Volkswagen Service Facility may be able to add or
modify functions depending on your vehicle's equipment.
Some menu items can only be accessed when the vehicle is not moving.
As long as a priority 1 warning message is displayed, no menus can be accessed. To display menus,
press the button on the windshield wiper lever ⇒
steering wheel ⇒ fig. 17.
More information:
Outside mirrors
Driver assistance systems
Radio or Navigation system ⇒ booklet
Mobile phone package ⇒booklet
Radio
Mobile Phone Package
fig. 16 or the OK button on the multi-function
or ⇒booklet
Navigation system
WARNING
Driving on today's roads demands the full attention of the driver at all times. Driver distraction causes accidents, collisions and serious personal injury!
Never access menus when the vehicle is moving.
Emergency starting and starting the engine with a very weak vehicle battery or after the vehicle
battery has been replaced may change or delete system settings (including time, date, and program-
ming). Check the settings and correct as necessary once the vehicle battery has built up a sufficient
charge.
Applicable only in the United States
Menu structure – overview (Basic version)
Please first read and note the introductory information and heed the WARNINGS
---°F (digital engine coolant temperature display – red color does not mean that the tempera-
ture is too high)
▪---°F (digital outside temperature)
Vehicle status
Applicable only in Canada
Menu structure – overview (Basic version)
Please first read and note the introductory information and heed the WARNINGS
Multi-Function Indicator (MFI)
▪ --:-- (travel time)
▪ --- l/100 km (current fuel consumption)
▪ avg --- l/100 km (average fuel consumption)
▪ --- km (fuel range estimate)
▪ --- km (route)
▪ avg --- km/h (average speed)
▪ -- km/h (digital speed display)
▪ --- km/h (speed warning)
▪ ---°C (digital engine coolant temperature display – red color does not mean that the tempera-
ture is too high)
▪---°C (digital outside temperature)
Vehicle status
Menu structure – overview (Premium version)
Please first read and note the introductory information and heed the WARNINGS
Multi-Function Indicator (MFI)
▪ Travel time
▪ Consumption --.- mpg (l/100 km) (current fuel consumption)
▪ Av. consumption --.- mpg (l/100 km) (average fuel consumption)
▪ Range -- mi (km)
▪ Route -- mi (km)
▪ Odometer -- mi (km)
▪ Average speed --- mph (km/h)
▪ --- mph (km/h) (digital speed display)
▪ Oil temperature -- °F (°C)
▪ Coolant temperature -- °F (°C)
▪ Speed warning at --- mph (km/h)
Audio
⇒ booklet
Navigation
Vehicle status
Settings
▪ Language
▪ MFI data
– Travel time
– Curr. consump. (current fuel consumption)
– Avg. consump. (average fuel consumption)
– Route
– Odometer
– Average speed
– Digital speed (digital speed display)
– Oil temp.
– Coolant temp.
– Speed warning
– Back
▪ Lights & Vision
– Coming Home
– Leaving Home
– Back
▪ Time
– Hours
– Minutes
– 24 hr. mode
– Daylight save
– Back
▪ Units
– Temperature
– Consump./distance
– Back
▪ Service
– Info
– Back
▪ Factory setting
Radio
⇒ booklet
or ⇒ booklet
Navigation system
Navigation system
Using the instrument cluster menus
Fig. 16 In vehicles without a multi-function steering wheel: Use button 1 in the windshield wiper lever to
confirm menu items and rocker switch 2 to switch menus.
Fig. 17 Right side of the multi-function steering wheel (if equipped): Controls for the menus in the instrument
cluster.
Please first read and note the introductory information and heed the WARNINGS
If your vehicle does not have a multi-function steering wheel with menu controls, the instrument cluster
menus are controlled with buttons on the end of the windshield wiper lever (⇒
menu control multi-function steering wheels, the instrument cluster menus are controlled with buttons
on the right side of the steering wheel ⇒ fig. 17.
Accessing the instrument cluster menus
Switch on the ignition.
If a message or the vehicle icon is displayed, push the rocker switch (2) (⇒ fig. 16) on the end of
the windshield wiper lever or the OK button (⇒
fig. 17) on the right side of the multi-function steering
wheel to display the main menus (on some vehicles, a list of main menus) in the instrument cluster
display.
For operation with windshield wiper lever: To show the main menu, Main menus (Premium version)
or to go back to the main menu from another menu, press and hold the rocker switch ⇒
For operation with multi-function steering wheel: To scroll through the various main menu items,
push the button
# or ∃ several times ⇒ fig. 17.
Displaying a submenu
Windshield wiper lever: Move up and down in a menu by pushing the top or bottom of rocker
switch (2) (⇒ fig. 16) until the menu item / selection you want is highlighted.
is highlighted. Press and hold an arrow button to increase or decrease values faster.
fig. 16). On vehicles with
fig. 16(2).
Selecting a setting
Windshield wiper lever: Press the
Multi-function steering wheel: Push the OK button (⇒
button (1) ()
fig. 17) to select a setting.
Returning to the main menu level
Windshield wiper lever: Use the rocker switch
to select or to toggle between different options within the current menu.
Multi-function steering wheel: Use the arrow down button
button ⇒ fig. 17, or press the button on the multi-function steering wheel.
(2) (⇒ fig. 16) to select Back. Press the button
to select Back and then press the
Main menus (Premium version)
Please first read and note the introductory information and heed the WARNINGS
Menu Function See
MFI
Audio
Navigation
Vehicle status
Settings
Multi-Function Indicator (MFI) information.
Station indicator in radio mode.
Track display in CD mode.
Track display in media mode.
Information displays on the navigation system (if
applicable):
When destination guidance is active, turn arrows
and proximity bars are shown. The illustration is
similar to the symbol display in the navigation
system.
If destination guidance is inactive, driving direction
(compass function) and the current street name are
displayed.
Display current warning and information messages.
This menu item is only displayed when warning or
information messages are available. The number of
available messages is shown in the display.
Example: 1/1 or 2/2.
Set language for messages in the display and
navigation system or set the clock.
⇒ booklet
⇒ booklet
⇒ booklet
Navigation
system
Navigation
system
Radio
OK
or
MFI menu (Multi-Function Indicator)
Please first read and note the introductory information and heed the WARNINGS
The Multi-Function Indicator shows various driving and consumption data.
Single trip and total trip memory
The Multi-Function Indicator has 2 automatic memories: 1 – single trip memory and 2 – total trip
memory. The number of the trip memory is shown at the upper right of the display.
When the ignition is switched on and memory 1 or 2 is displayed, press the button on
y
the windshield wiper lever or the
between the 2 memories.
button on the multi-function steering wheel to toggle
OK
The memory accumulates and stores information about distance driven
and fuel used from the time the ignition was switched on until the time it
Single trip memory
1
was switched off.
If the ignition stays off for 2 hours or more, stored information is automatically deleted. If the trip is continued within 2 hours after the ignition was
switched off, the new values are added.
Depending on the instrument cluster version, the memory displays and
stores the accumulated driving and fuel consumption data of any number
Total trip memory
2
of single trips up to a total driving time of either 19 hours and 59 minutes
99 hours and 59 minutes, and up to a total distance of either 1,999 km or
9,999 km. If one of the maximum values2 is exceeded, then the memory
is automatically cleared and starts again from 0.
Possible MFI menu displays
The following displays can be accessed in the MFI menu if enabled under Settings > MFI data.
Displays that are not enabled will not appear.
Function
Displa
Travel time
Driving time in hours (h) and minutes (min) corresponding to trip memories 1 and 2 (toggle).
Consumption
--.- mpg
Consumption
--.- l/100 km
Av. consumption
--.- mpg
Av. consumption
--.- l/100 km
Range -- mi
Range -- km
Route -- mi
Current fuel consumption in miles per gallon (l/100 km) while driving.
When units are set to miles, dashes appear instead of a number when
the engine is running and the vehicle is standing still.
When units are set to kilometers, the display shows liters consumed per
hour when the engine is running and the vehicle is standing still.
Average fuel consumption in miles per gallon (l/100 km) on trips per trip
memories 1 and 2 (toggle) is displayed once the vehicle has been driven
about 330 feet (100 m). Until then, dashes appear instead of a number.
The value displayed is updated every 5 seconds.
Estimated distance in miles (km) that the vehicle can go with the fuel left
in the tank the way you are currently driving. Takes account of the current fuel consumption, among other things.
Distance driven in miles (km) per trip memories 1 and 2 (toggle).
Route -- km
Odometer
Average speed
-- mph
Average speed
-- km/h
-- mph
The odometer indicates the total distance driven by the vehicle.
Average speed on trips per trip memories 1 and 2 (toggle). Displayed
once the vehicle has been driven about 300 feet (100 m). Until then,
dashes may appear instead of a number. The value displayed is updated
every 5 seconds.
Digital display of the current vehicle speed.
-- km/h
Oil temperature
Current engine oil temperature (digital display).
2
May differ depending on the version of the instrument cluster.
Display Function
Coolant
temperature
Speed warning
--- mph
Speed warning
--- km/h
Coolant temperature (digital display).
When the set speed (from 20–155 mph or 30–250 km/h) is exceeded, an
acoustic warning sounds and a visual message may also appear in the
instrument cluster display.
Switching between the displays
Vehicles without a multifunction steering wheel: Press the rocker switch
wiper lever ⇒ fig. 16(2).
Vehicles with a multifunction steering wheel: Press the or the button ⇒ fig. 17.
in the windshield
TRI P
Storing speed for the speed warning
Select the Speed warning at -- mph or Speed warning at -- km/h display.
Press the button on the windshield wiper lever or the OK button on the multi-function steering
wheel to save the current speed and to activate the warning.
Or you can set a different speed within about 5 seconds with the
shield wiper lever or the or buttons on the multi-function steering wheel. Then press the
button on the windshield wiper lever or the OK button on the multi-function steering wheel a second
time or just wait a few seconds. The speed is saved and the warning is activated.
To deactivate, press the button on the windshield wiper lever or the OK button on the multi-
function steering wheel. The set speed is deleted.
rocker switch on the wind-
TRI P
Manually erasing trip memory 1 or 2
Select the memory to be erased.
Press and hold down the button in the windshield wiper lever or the OK button in the multi-
function steering wheel for about 2 seconds.
Enabling and disabling displays
Use the Settings menu, submenu MFI data to enable displays you want to be available under the
MFI menu in the instrument cluster display. The units in which data is displayed can also be changed,
Settings menu (Premium version).
Settings menu (Premium version)
Please first read and note the introductory information and heed the WARNINGS
Settings menu Function
Language
MFI data
Lights & Vision
Time
Set the language for messages in the display and navigation system.
Select the features you want to have displayed in the MFI menu in the
instrument cluster display
Vehicle lighting settings
Set hours and minutes for the instrument cluster clock and the Radio &
Navigation System clock. The time can be displayed in 12 or 24 hour
format, and can also be set to daylight savings time.
Settings menu Function
Units
Service
Factory setting
Set the units in which temperature, fuel consumption, and distances
should be displayed (for example, whether to show distance driven in
miles or kilometers).
View the service reminder display
Reset the functions in the Settings menu back to the factory settings.
Lights & Vision submenu
Please first read and note the introductory information and heed the WARNINGS
Lights & Vision
menu
Coming Home
Leaving Home
Back
Function
Set how long the headlights and inside lights stay on after locking or
unlocking the vehicle. Feature can also be switched on or off
The display returns to the Settings menu.
Driving checklists and warnings
Introduction
In this section you’ll find information about:
Getting ready and driving safely
Driving in other countries
Driving through water on roads
More information:
Sitting properly and safely
Transporting
Starting and stopping the engine
Saving fuel and helping the environment
Consumer information
WARNING
Driving under the influence of alcohol, illegal drugs, narcotics and some medications may
cause collisions and other accidents, severe personal injuries and even death.
Alcohol, illegal drugs, narcotics and some medications may severely affect perception,
reaction times and safe driving, which may result in the loss of vehicle control.
Getting ready and driving safely
Please first read and note the introductory information and heed the WARNINGS
Observe the following points before and during every drive for your own safety, the safety of all pas-
sengers and others ⇒
Check proper function of lights and turn signals.
¥
Check tire pressure (Tires and wheels) and fuel level (Refueling).
¥
Make sure that all windows are clean.
¥
Store items and all luggage safely in the storage compartments, in the luggage compartment and,
¥
if necessary, on the roof, Roof rack.
Always make sure that nothing keeps the pedals from moving freely.
¥
Make sure that children are properly secured by a restraint system appropriate for their size and
¥
weight, Child safety and child restraints.
Properly adjust front seats, all head restraints and mirrors to the correct height, Adjusting the
¥
seating position.
Wear shoes that give your feet a good grip, and that give you a feel for the pedals.
¥
Make sure that the floormat on the driver side is properly fastened and cannot interfere with the
¥
pedals.
Assume a proper seating position before the vehicle starts to move and keep this position while
¥
driving. Make sure that all passengers do the same, Adjusting the seating position.
:
Properly fasten your safety belt before driving the vehicle and wear your safety belt properly at all
¥
times while driving. Make sure that all passengers do the same, Safety belts.
Only transport as many passengers as there are seats and safety belts available.
¥
Never drive if your driving ability has been impaired, for example by medication, alcohol or illegal
¥
drugs.
Never let passengers or phone calls distract you while driving, and never take your attention off the
¥
road while using vehicle software or adjusting vehicle equipment or accessories.
Always adapt your speed and driving style to visibility, weather, road, and traffic conditions.
¥
Always obey traffic laws and speed limits.
¥
On long trips make frequent rest stops – at least once every 2 hours.
¥
Secure animals in the vehicle with a system that corresponds to weight and size.
¥
WARNING
Alwa ys observe traffic rules and posted speed limits and use common sense. Your good
judgment can mean the difference between arriving safely at your destination and being seriously injured in a crash or other kind of accident.
Regular service and maintenance of your vehicle is important both for operational and driving
safety and to help prolong your vehicle's service life. Always follow the scheduled maintenance intervals in the ⇒ booklet
Warranty and Maintenance
, especially for changing the brake fluid. Hard use,
frequent stop-and-go driving, driving in very dusty areas, and other factors may make it necessary to
have the vehicle serviced more frequently. Ask an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility for more information.
Driving in other countries
Please first read and note the introductory information and heed the WARNINGS
Checklist
Some countries have special safety standards and emissions requirements that your vehicle may not
meet. Before taking your vehicle to another country, Volkswagen therefore recommends that you ask
your authorized Volkswagen dealer or authorized Volkswagen Service Facility about the following
issues with regard to the country to which you would like to travel:
Should the vehicle be technically prepared for the trip abroad, such as masking or adjusting head-
¥
lights?
Are maintenance, repair facilities, necessary tools and testing equipment as well as spare parts
¥
readily available for your vehicle?
Are there authorized Volkswagen dealers and authorized Volkswagen Service Facilities in the
¥
countries where you will be driving?
For gasoline engines: Is unleaded fuel with the right octane rating readily available?
¥
For diesel engines: Is ultra low-sulfur diesel fuel Refueling readily available?
¥
Are engine oil (Engine oil) and other operating fluids that meet Volkswagen quality and perfor-
¥
mance requirements available where you will be driving? For more information, please see
⇒ booklet
Does the factory-installed navigation system work in the countries where you will be driving, and is
¥
navigation data available?
Warranty and Maintenance
.
Are special or heavy-duty tires necessary for the kind of driving expected?
¥
NOTICE
Volkswagen is not responsible for mechanical damage that may result from substandard fuel
or service or the unavailability of Genuine Volkswagen parts.
Driving through water on roads
Please first read and note the introductory information and heed the WARNINGS
Note the following to help prevent vehicle damage when driving through water, for example on flooded
roads:
Check the depth of the water before driving through it. The water must not be any higher than
the bottom of the vehicle body ⇒ .
Do not drive faster than walking speed.
Never stop the vehicle, and do not drive in reverse or switch the engine off when driving through
water.
Oncoming vehicles may create waves that raise the water level and make it too deep for your
vehicle to drive through safely.
WARNING
After driving through water, mud, sludge, etc., the brakes react slower and need longer st opping distances.
Always dry the brakes and clean off any ice coatings with a few careful applications of the
brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
Avoid abrupt or sudden braking maneuvers immediately after driving through water.
NOTICE
Vehicle components such as the engine, transmission, suspension or electrical system may
be severely damaged by driving through water.
Never drive through salt water. Salt causes vehicle corrosion. Thoroughly rinse with fresh
water all vehicle parts that were exposed to salt water.
Technical data
Introduction
In this section you’ll find information about:
Important vehicle labels
Engine data
Dimensions
Your vehicle's engine type is shown on the vehicle identification label.
The specifications in this Manual refer to the base model. The stated values may vary, depending
upon different equipment or models, as well as with respect to special vehicles and vehicles exported
to different countries.
More information:
Transporting
Tires and wheels
Saving fuel and helping the environment
Fuel
Engine oil
Engine coolant
Consumer information
WARNING
Disregarding or exceeding stated values for weights, loads, dimensions and maximum speed
may result in accidents and serious personal injuries.
Important vehicle labels
Fig. 18 Vehicle identification label: Shown in the example with engine identification code CBTA 3.
Fig. 19 Vehicle identification number (VIN).
Please first read and note the introductory information and heed the WARNINGS
Factory-installed safety certificates, stickers, and signs containing important information regarding
vehicle operation can be found in the engine compartment and on certain vehicle components, such
as inside the fuel filler flap, on the passenger sun visor, in the driver door jamb, or on the luggage
compartment floor.
Do not remove, alter, or render unusable or illegible any safety certificates, stickers, and labels.
If vehicle components bearing safety certificates, stickers, or labels are replaced, make certain that
the firm doing the work attaches new conforming certificates, stickers, or labels to the same part of the
new components.
Vehicle identification number
The vehicle identification number is on a plate on top of the instrument panel on the driver side, and is
visible from the outside through the windshield ⇒
of the windshield. The vehicle identification number is also stamped into the bulkhead in the engine
compartment. Open the engine hood to read the vehicle identification number
fig. 19. The view window is on the side at the bottom
.
Vehicle identification label
The vehicle identification label ⇒
compartment and contains the following information:
(1) Vehicle identification number (VIN)
(2) Vehicle type, engine output, transmission
(3) Engine and transmission classification code, paint number, interior. In the example, the engine
classification code is “CBTA” .
(4) Optional equipment, part numbers
fig. 18 is affixed to the area of the spare wheel well in the luggage
Safety Compliance Certification Label
A safety certificate affixed to the door jamb in the driver door confirms that at time of production all
necessary safety standards and requirements of the traffic safety agency of the respective country
were met. The month and year of production as well as the vehicle identification number may be listed
as well.
Radiator fan and high voltage warning sticker
A warning sticker about the radiator fan and the high voltage of the electrical system is located in the
engine compartment next to the engine hood release. The vehicle ignition system complies with the
Canadian standard ICES-002.
Tire inflation pressure label
A tire inflation pressure label is on the driver door jamb, Tires and wheels.
Fuel grade sticker
®
An information sticker listing the correct fuel grade for your vehicle, Refueling.
Engine data
Please first read and note the introductory information and heed the WARNINGS
Gasoline engines
Maximum power
output
170 hp at 5700 rpm
(125 kW at 5700 rpm)
210 hp at 5300 rpm
(155 kW at 5300 rpm)
Diesel engines
Maximum power
output
140 hp at 4000 rpm
(103 kW at 4000 rpm)
Injection
technology
SRE
TSI®
Injection
technology
TDI
with
DPF
Engine ID
code
CBTA,
CBUA
2.5L
CPLA,
CPPA
2.0T
Engine ID
code
CJAA
2.0L TDI
Maximum torqueNo. of
177 lb-ft at 4250 rpm
(240 Nm at 4250 rpm)
207 lb-ft at 1700 rpm
(280 Nm at 1700 rpm)
Maximum torqueNo. of
236 lb-ft at 1750 – 2500 rpm
(320 Nm at 1750 –
2500 rpm)
cylinders
Displacement
5 cylinder
151 CID
(2480 ccm)
4 cylinder
121 CID
(1984 ccm)
cylinders
Displacement
4 cylinders
120 CID
(1968 ccm)
Dimensions
Please first read and note the introductory information and heed the WARNINGS
Length 168.4 in. (4278 mm)
Width 71.2 in. (1808 mm)
Height (unloaded) 58.1 – 58.5 in. (1477 – 1486 mm)
Wheelbase 99.9 in. (2537 mm)
Minimum turning circle diameter (wall to wall)3 35.4 ft (10.8 m)
Track3, front 61.8 – 62.2 in. (1570 – 1580 mm)
Track3, rear 60.9 – 61.2 in. (1546 – 1556 mm)
Ground clearance (unloaded) about 5.7 in. (144 mm)4
3
Slight differences to these figures are possible, depending on wheel and tire size fitted and the level
selected.
NOTICE
Please be careful when parking your vehicle in areas with parking barriers or curbs. These
vary in height and could damage your bumper and related parts if the front of your vehicle hits
a barrier or curb that is too high while you are getting into or out of a parking spot.
Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
4
Varies depending on your vehicle's equipment (engine, tires, wheels, tire inflation pressure, driving
situation and other factors).
Vehicle key set
Introduction
In this section you’ll find information about:
Remote control vehicle keys
Indicator light in the remote control vehicle key
Replacing the remote control vehicle key battery
Synchronizing the remote control vehicle key
More information:
Volkswagen Information System
Power locking and closing system
Starting and stopping the engine
Consumer information
Emergency closing and opening
DANGER
20 mm button cells and other lithium batteries will cause serious personal injury and even
death within a short time if swallowed.
Always keep remote control vehicle key fobs with batteries, spare batteries, as well as
dead button cell and larger 20 mm batteries out of the reach of children.
Get medical attention immediately if you suspect that a battery has been swallowed.
WARNING
Improper use of vehicle keys can result in serious personal injury.
Always take the key with you when you leave the vehicle. It can be used to start the engine
and operate vehicle systems such as the power windows, leading to serious personal injury.
Children or other unauthorized persons could also lock the doors and the luggage compartment.
Never leave children, disabled persons, or anyone who cannot help themselves in the
vehicle. The doors can be locked with the remote control vehicle key. This could leave people
trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the
vehicle can be exposed to very high or very low temperatures.
A closed vehicle can become very hot or very cold, depending on the season. Particularly
in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher than the outside temperatures.
Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
Never remove the key from the ignition switch while the vehicle is moving or rolling to a
stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
Remote control vehicle keys
Fig. 20 Remote control vehicle key with panic button.
Please first read and note the introductory information and heed the WARNINGS
Remote control vehicle key
The remote control vehicle key can unlock and lock the vehicle from a distance, Power locking and
closing system.
The remote transmitter and battery are inside the remote control vehicle key. The receiver is inside the
passenger compartment. The operating range of the remote control vehicle key for a fresh battery is
several yards (meters) around the vehicle.
If the remote control vehicle key will not lock or unlock your vehicle, you probably need to replace the
battery in the remote control vehicle key, Replacing the remote control vehicle key battery. If this is not
the problem, the key should be resynchronized by an authorized Volkswagen dealer, an authorized
Volkswagen Service Facility, or another qualified workshop, Synchronizing the remote control vehicle key.
Folding the key bit in or out
Pressing button ⇒
To fold the key bit in press button
Panic button
Press the panic button (2) only in emergencies! After pushing the panic button, the horn will sound and
the turn signals will flash. Press the panic button again to switch off the panic feature.
Replacement vehicle keys
The vehicle identification number is required to get a replacement key or an additional remote control
vehicle key.
Up to 8 vehicle keys, each of which must be properly cut, coded, programmed, and synchronized, can
be used with your vehicle.
Each new vehicle key contains a microchip and must be coded with the data from the vehicle's electronic immobilizer. A vehicle key will not work if it does not contain a microchip or contains a chip that
is not coded, even if the key bit was cut correctly.
You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen dealers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and locksmiths which are qualified to make remote control vehicle keys.
Each vehicle key must be programmed by an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility in order for it to work with your vehicle.
fig. 20(1) releases the key bit and folds it out.
(1) while pressing the key bit back until it clicks.
To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut
and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit
http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or
call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the
function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmitters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak
battery can reduce the operating range.
If the remote control vehicle key buttons, Unlocking or locking the vehicle from the outside or the
power locking buttons, Unlocking or locking the vehicle from the inside are pushed repeatedly in quick
succession, the power locking system is switched off for a brief period to help keep it from being
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is
opened in this span of time, the vehicle is automatically locked afterwards.
Indicator light in the remote control vehicle key
Fig. 21 Indicator light in the remote control vehicle key.
Please first read and note the introductory information and heed the WARNINGS
If a button in the remote control vehicle key is pressed briefly, the indicator light ⇒
flash once briefly. If you push and hold a button, it flashes repeatedly.
If the indicator light in the remote control vehicle key does not come on when the button is pressed,
the battery inside the key must be replaced, Replacing the remote control vehicle key battery.
fig. 21 (arrow) will
A Declaration of Compliance with United States FCC and Industry Canada regulations is found in the
Consumer information section of this Manual, Consumer information.
Replacing the remote control vehicle key battery
Fig. 22 Remote control vehicle key: Open battery compartment cover.
Fig. 23 Remote control vehicle key: Remove old battery.
Please first read and note the introductory information and heed the WARNINGS
Volkswagen recommends having the battery in the remote control vehicle key changed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
The battery is on the back of the remote control vehicle key under a cover ⇒
When changing the battery, pay attention to the correct polarity and use the same type of battery
⇒ .
Replacing the battery
Unfold the key bit on the remote control vehicle key, Remote control vehicle keys.
Remove the cover on the back of the remote control vehicle key in the direction of the arrow ⇒ .
Use a thin object to pry the battery out of the battery compartment ⇒ fig. 23.
Position the new battery in as shown and press it into the battery compartment (opposite to direc-
tion of the arrow) ⇒
Position the cover as shown ⇒ fig. 22 and press it down (opposite to direction of the arrow) until
you hear it click into place.
.
fig. 22.
NOTICE
Changing the battery improperly can damage the remote control vehicle key.
Using the wrong battery can damage the remote control vehicle key. Replace a dead battery
with a new one that has the same voltage, size, and specifications.
Make sure the plus and minus poles of the battery are correctly positioned.
Dispose of old batteries in an environmentally responsible manner and keep them out of the
reach of children.
Batteries of the type used in your remote control vehicle key may contain Perchlorate Material.
Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal
requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and
authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that
you have them perform this service for you.
Synchronizing the remote control vehicle key
Please first read and note the introductory information and heed the WARNINGS
If the button is pressed often while outside the operating range, it is possible that the vehicle cannot
be locked or unlocked anymore with the remote control vehicle key. Synchronize the vehicle key as
follows:
Unfold the key bit on the remote control vehicle key, Remote control vehicle keys.
Remove the cap from the door handle on the driver door, Emergency closing and opening.
Press the button on the remote control vehicle key. Stand immediately next to vehicle while
doing so.
Manually unlock the vehicle using the key bit within 1 minute. The synchronization is complete.
Reinstall the cap.
Power locking and closing system
Introduction
In this section you’ll find information about:
Indicator light in the driver door
Description of the power locking system
Unlocking or locking the vehicle from the outside
Unlocking or locking the vehicle from the inside
Unlocking or locking the vehicle with Keyless Access
Anti-theft alarm system
The power locking system works properly only when all doors and the rear hatch are completely
closed. When the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
For vehicles equipped with the Keyless Access locking and starting system, the vehicle can be locked
only if the ignition is switched off and the driver door is closed.
Leaving the vehicle unlocked for longer periods of non-use (for example, in your garage) can cause
the vehicle battery to drain so that the engine can no longer be started.
More information:
Exterior views
Volkswagen Information System
Vehicle key set
Doors
Rear hatch
Power windows
Power sunroof
Emergency closing and opening
WARNING
Improper use of power locks can result in serious personal injury.
The power locking button locks all doors. Locking the doors from the inside can help
prevent unintended door opening during a collision and can also prevent unwanted entry
from the outside. Locked doors can, however, delay assistance to vehicle occupants and
rescue from the outside in an accident or other emergency.
Never leave children or anyone who cannot help themselves behind in the vehicle. All
doors can be locked from the inside with the power lock button. This could leave people
trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the
vehicle can be exposed to very high or very low temperatures.
A closed vehicle can become very hot or very cold, depending on the season. Particularly
in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher than the outside temperatures.
Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
Never allow passengers to remain in a locked vehicle. In an emergency any person still
inside the vehicle might not be able to get out.
Indicator light in the driver door
A
Please first read and note the introductory information and heed the WARNINGS
The indicator light for the power locking system is in the driver door Passenger compartment.
After the vehicle is locked Meaning
The red LED light flashes for about 2 seconds
in short intervals, then slower.
Red LED light flashes for about 2 seconds in
short intervals, then lights up continuously for
about 30 seconds.
The vehicle is locked.
Locking system malfunction. See an authorized
Volkswagen dealer or an authorized Volkswagen
Service Facility.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Description of the power locking system
Please first read and note the introductory information and heed the WARNINGS
The power locking system lets you unlock and lock all doors, the rear hatch, and the fuel filler flap:
From the outside with the vehicle key, Unlocking or locking the vehicle from the outside.
From the outside with Keyless Access, Unlocking or locking the vehicle with Keyless Access.
From the inside with the power locking button, Unlocking or locking the vehicle from the inside.
Special functions of the power locking system can be turned on or off by an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
The doors and the rear hatch can be locked manually if the remote control vehicle key or the power
locking system is not working, Emergency closing and opening.
Automatic locking (Auto lock)
The vehicle locks automatically when it reaches a speed of about 10 mph (15 km/h). When the vehicle
is locked, the indicator light comes on in the power locking button ⇒
Automatic unlocking (Auto unlock)
All doors automatically unlock when you switch off the ignition and open a door from inside the vehicle.
On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park
(P) and the ignition is switched off. Auto unlock works only if the vehicle has been automatically locked
with the Auto lock feature. The indicator light W goes out in the power locking button when the doors
unlock ⇒
fig. 25.
Locking the vehicle after airbag inflation
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity
of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:
Function
Locking the vehicle with the power locking
button:
ction
– Switch the ignition off.
– Open and close a door once.
– Press the power locking button .
fig. 25.
Function
A
Locking the vehicle with the remote control
vehicle key:
If the vehicle key buttons, Vehicle key set or the power locking buttons, Unlocking or locking the
vehicle from the inside are pushed repeatedly in quick succession, the power locking system is
switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for
about 30 seconds. Unless a door or the rear hatch is opened during this time, the vehicle is automatically locked afterwards.
ction
– Switch the ignition off.
OR: Remove the vehicle key from the ignition.
– Open a door once.
– Lock the vehicle with the remote control vehicle
key.
Unlocking or locking the vehicle from the outside
Fig. 24 Remote control vehicle key with panic button.
Please first read and note the introductory information and heed the WARNINGS
Function
Unlock the vehicle. Press the button.
Lock the vehicle. Press the button.
Unlock the rear hatch. Press the button
Note: Depending on the central remote control settings, it may be necessary to press the button on
the remote control vehicle key twice to unlock all doors and the rear hatch, Volkswagen Information System. If you would like to have these settings changed, please see your authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key
has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.
All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked.
The horn beep can be disabled by deactivating the “ATA confirmation” feature. Please see your authorized Volkswagen dealer or authorized Volkswagen Service Facility to have this setting adjusted.
All turn signals flash twice to confirm that the vehicle has been unlocked.
If the turn signals do not flash to confirm locking, one or more doors or the rear hatch is not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
Using the buttons on the remote control vehicle key ⇒ fig. 24
If the vehicle was unlocked with the remote control vehicle key and the door or the rear hatch has not
been opened within a few seconds, the vehicle is automatically locked again. This feature helps prevent you from leaving the vehicle unlocked unintentionally.
NOTICE
Check to make sure that the windows go down slightly when you unlock the vehicle. Otherwise
the windows and seals could be damaged when opening the door.
Unlocking or locking the vehicle from the inside
Fig. 25 In the vehicle doors: Power locking button.
Please first read and note the introductory information and heed the WARNINGS
Press button
The power locking button works whether the ignition is switched on or off but only when all doors are
closed.
If the vehicle is locked with the vehicle key, the power locking button is deactivated.
If the vehicle is locked with the power locking button:
The yellow indicator light in the power locking button comes on to indicate that all doors are
locked.
If the vehicle is equipped with an anti-theft alarm, the system is not turned on.
Opening doors or the rear hatch from the outside is not possible, at a traffic light, for example.
Doors can be unlocked and opened separately from inside the vehicle by pulling the door handle to
open the door. The indicator light W goes out. The unopened door and rear hatch remain locked and
cannot be opened from the outside.
An open driver door will not be locked. This helps keep the driver from being locked out of the
vehicle.
The vehicle is unlocked if you push the button while the vehicle is standing still. It may also be
unlocked when you switch off the ignition and open a door from inside the vehicle (Auto unlock). On
vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park (P)
and the ignition is switched off.
⇒ fig. 25:
Unlock the vehicle.
Lock the vehicle.
Unlocking or locking the vehicle with Keyless Access
Fig. 26 Ranges of the Keyless Access locking and starting system. Outside the vehicle: Unlocking range.
Inside the vehicle: Starting range.
Fig. 27 Keyless Access locking and starting system: Sensor for unlocking A on the inside of the front door
handles. Sensor for locking B on the outside of the door handles.
Please first read and note the introductory information and heed the WARNINGS
Keyless Access is a keyless starting and locking system that unlocks and locks the vehicle without
active use of a remote control vehicle key. All you have to do is touch a sensor surface on one of the
door handles ⇒
remote control vehicle key is within range ⇒
General information
When a valid vehicle key comes within range ⇒
tem recognizes a valid vehicle entry request as soon as a door handle sensor is touched or the
Volkswagen emblem on the rear hatch is pressed. The following functions are then enabled without
active use of the remote control vehicle key:
Keyless Entry: Unlocking the vehicle with the sensor surfaces on the door handles of the driver or
passenger door ⇒
Keyless Go: Start the engine and drive. For this, you just have to press the starter button and a
valid remote control vehicle key must be inside the vehicle.
Keyless Exit: Locking the vehicle via the door handle sensor on the driver or passenger door
The power locks and the closing system work like the standard unlocking and locking system. Only the
way that the systems are operated is different.
fig. 27 or push the Volkswagen emblem on the rear hatch, Rear hatch when a valid
.
fig. 26, the Keyless Access locking and starting sys-
fig. 27(A) or by using the Volkswagen emblem on the rear hatch.
(B).
All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it
has been locked.
If the vehicle was unlocked and within the next few seconds neither a door nor the rear hatch has
been opened, the vehicle is automatically locked again.
Unlocking and opening doors (Keyless Entry)
Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor
surface
(A).
Open the door.
Closing and locking doors (Keyless Exit)
Switch the ignition off.
Close the driver door.
Touch the sensor surface in the door handle on the driver or front passenger door (B). The vehicle
is locked. The door being locked must be closed.
Unlocking and locking the rear hatch
If the vehicle is locked and a valid remote control vehicle key is within range ⇒
it unlocks automatically when opened.
Open and close the rear hatch as you would a standard rear hatch, Rear hatch.
The rear hatch locks automatically when it is closed except in the following situations:
The vehicle is completely unlocked.
When an authorized remote control vehicle key is inside the vehicle.
fig. 26 of the rear hatch,
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from
the outside only if a second valid remote control vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the
passenger compartment will be deactivated, Starting and stopping the engine. A key that was inside
the vehicle when it was locked from the outside is reactivated by pressing the button on the deac-
tivated key ⇒ fig. 24.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the
passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or
hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are
switched off for a short time.
The door handle sensors become active again if one of the following events occurs:
A short time has passed.
OR: The vehicle is unlocked using the button in the remote control vehicle key.
OR: The rear hatch is opened.
OR: The vehicle is mechanically unlocked with the vehicle key.
Convenience features
To use the convenience closing feature to close all power windows and the sunroof, hold your finger
on the lock sensor surface on the outside of the door handle for a few seconds until the windows and
sunroof close.
Remove your finger from the lock sensor surface ⇒ fig. 27(B) to stop the function. If you touch the
unlock sensor surface
(B) (arrow), all of the windows will open (safety function).
surface
Pinch protection is active during convenience closing of the windows and the power sunroof.
(A) on the inside of the door handle immediately after releasing the lock sensor
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle.
All windows may open if you turn the spray of water or steam away from and then back onto
the door handle sensor surface in quick succession. If at least one power window is opened
and the sensor is continuously activated, convenience closing is started.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually
locked or unlocked with the key bit, Manually unlocking and locking the driver door.
The driver message Key not in range appears in the instrument cluster display if there is no
remote control vehicle key inside the vehicle or if the system does not recognize the remote control
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem, Exterior care and cleaning.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
Anti-theft alarm system
Please first read and note the introductory information and heed the WARNINGS
Your vehicle may be equipped with an anti-theft alarm system or pre-equipped for anti-theft alarm
system installation. If the vehicle is pre-equipped for installation of the anti-theft alarm system, the
alarm system can be retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility.
The anti-theft alarm system makes it more difficult for someone to break into or steal the vehicle.
The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock
button on the remote control vehicle key.
When is the alarm triggered?
The anti-theft alarm system sounds for about 30 seconds and the turn signals flash for up to 5 minutes
if the following occurs with respect to the locked vehicle:
Opening a door that has been mechanically unlocked.
Forcibly opening a door.
Forcibly opening the engine hood.
Forcibly opening the rear hatch.
Switching on the ignition with an invalid key.
Disconnecting the vehicle battery.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition
with a valid remote control vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the front door
handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of
the steering column trim and pressing the starter button, Starter button.
After the alarm has stopped and the vehicle is opened again in the same or a different area that
is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the
rear hatch is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock
switch W on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is unlocked, not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and
activates the central locking button. To unlock the doors, use the central locking button or remote
control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.
Doors
Introduction
In this section you’ll find information about:
Display
More information:
Exterior views
Vehicle key set
Power locking and closing system
Power windows
Emergency closing and opening
WARNING
A door that is not closed properly ma y open suddenly when the vehicle is moving and cause
severe injuries.
Stop immediately and close the door.
Make sure that the door is safely and completely latched when closed. The closed door
must be flush with the surrounding auto body parts.
Open or close doors only if no one is in the way.
WARNING
A door kept open with the door stop may close in strong winds or on inclines and cause injuries.
Always hold doors by the door handle while opening and closing.
NOTICE
Check to make sure that the windows go down slightly when you unlock the vehicle. Otherwise
the windows and seals could be damaged when opening the door.
Display
Please first read and note the introductory information and heed the WARNINGS
Lights up Possible cause Proper response
Icon appears
in the display
At least one vehicle door is open or
improperly closed.
Stop!
Open and close the door again.
When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
If a door is not closed properly, the vehicle icon appears in the instrument cluster display showing an
open door ⇒
Depending on your vehicle's equipment and options, the icon may still be displayed even after the
ignition is switched off as long as the key has not been taken out of the ignition. The icon in the instrument cluster display goes out about 15 seconds after the vehicle has been locked.
fig. 13, ⇒ fig. 14, ⇒ fig. 15.
Rear hatch
Introduction
In this section you’ll find information about:
Display
Opening the rear hatch
Closing the rear hatch
More information:
Exterior views
Power locking system
Transporting
Emergency closing and opening
WARNING
Accidents and severe personal injuries can result if you unlock, open, or close the rear hatch
when someone is in the way.
Only open or close the rear hatch if no one is in the way.
Never close the rear hatch by pushing on the rear window with your hand. The rear win-
dow could break and cause injuries.
After closing the rear hatch, always make sure that it is properly closed and locked so that
it cannot open suddenly when the vehicle is moving. The closed rear hatch must be flush
with the surrounding auto body parts.
Always keep the rear hatch closed while driving to help keep poisonous exhaust gas from
being drawn into the vehicle.
Never open the rear hatch when a luggage rack is installed and loaded. If, for example,
there are bicycles on a carrier on the rear hatch, it is possible that the rear hatch will be difficult to open. An open rear hatch may fall on its own because of the additional weight. If necessary, prop open the rear hatch. Remove the weight from the luggage rack first.
Close and lock the rear hatch and all doors when the vehicle is not in use. First, make sure
that no one is left inside the vehicle.
Never leave your vehicle unattended or let children play around your vehicle, especially
when the rear hatch is open. A child could crawl into the vehicle and pull the rear hatch shut,
becoming trapped and unable to get out. A closed vehicle can become very hot or very cold,
depending on the season. Particularly in the summer, heat buildup in the passenger and
luggage compartment of a parked vehicle can result in temperatures in the vehicle that are
much higher than the outside temperatures. Temperatures can quickly reach levels that can
cause unconsciousness and death, particularly to small children.
Never leave children or anyone who cannot help themselves behind in the vehicle. They
may lock the vehicle with the vehicle key or the power locking button and lock themselves in.
NOTICE
Before opening or closing the rear hatch, make sure there is enough room to do so, for example, when the vehicle is in a garage.
Do not place any objects on the rear spoiler. The rear spoiler could be damaged.
If the vehicle must be pushed, do not push against the rear spoiler. The rear spoiler and the
rear hatch could be damaged.
NOTICE
Never use the gas strut to hold or clamp a load in place. This can damage the rear hatch and
make it impossible to close.
Display
Please first read and note the introductory information and heed the WARNINGS
Lights up Possible causeProper response
Icon appears
in the display
When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
If the rear hatch is not closed properly, the vehicle icon appears in the instrument cluster display
showing an open rear hatch ⇒
Depending on your vehicle's equipment and options, the icon may still be displayed even after the
ignition is switched off as long as the key has not been taken out of the ignition. The icon in the instrument cluster display goes out about 15 seconds after the vehicle has been locked.
Rear hatch open or improperly closed.
fig. 13, ⇒ fig. 14, ⇒ fig. 15.
Stop!
Open the rear hatch and then close it
again.
WARNING
If the rear hatch is not closed properly, it may open suddenly when the vehicle is moving and
cause severe injuries.
Stop immediately and close the rear hatch.
Always make sure the rear hatch is securely latched after you close it.
Opening the rear hatch
Fig. 28 In the remote control vehicle key: Button to unlock and open the rear hatch.
Fig. 29 Opening rear hatch from the outside.
Please first read and note the introductory information and heed the WARNINGS
Always remove any item(s) being transported on the rear hatch before opening it ⇒
.
Unlocking with the vehicle key
Briefly press the button on the remote control vehicle key ⇒
Press and hold the button on the remote control vehicle key to unlatch the rear hatch. Then
open the rear hatch using the Volkswagen emblem.
fig. 28 to unlock the rear hatch.
Opening with the Volkswagen emblem
Unlock the vehicle or rear hatch, or open a door.
Using your thumb, press the top of the Volkswagen emblem ⇒
emblem down. Grasp the bottom part of the emblem and pull to lift the rear hatch.
fig. 29 and move the top of the
WARNING
Improper or unsupervised unlocking or opening of the rear hatch can cause severe injuries.
Never open the rear hatch when someone is in the way.
If a bicycle or luggage rack is installed on the rear hatch, it may be hard to see that the
rear hatch is unlatched. An unlatched rear hatch may open suddenly when the vehicle is
moving.
At temperatures below +32 °F (0 °C), the rear hatch may be difficult to open after you unlock it.
Closing the rear hatch
Fig. 30 Opened rear hatch: Recessed grips for closing.
Please first read and note the introductory information and heed the WARNINGS
Closing the rear hatch
Grasp one of the recessed grips in the rear hatch trim ⇒
Pull the rear hatch down and close it securely so that the latch engages.
Check the rear hatch to make sure it is securely latched.
Locking the rear hatch
If you unlock the vehicle with the vehicle key, but do not open either a door or the rear hatch in about
the next 30 seconds, the vehicle is automatically locked again. This feature helps prevent you from
leaving the vehicle unlocked unintentionally.
It is only possible to lock the rear hatch when it is securely closed and latched.
The power locking system also locks the rear hatch.
If the rear hatch of a locked vehicle is unlocked with the button on the remote control vehicle
key, it will lock within about 20 seconds after it is closed. The anti-theft alarm system is activated after
the vehicle is locked, Power locking and closing system.
A closed but unlocked rear hatch automatically locks at speeds above about 5 mph (10 km/h).
fig. 30 (arrows).
WARNING
Improper or unsupervised closing of the rear hatch can cause severe injuries. Never close
the rear hatch when someone is in the way.
Never leave your vehicle unattended or let children play around your vehicle, especially
with the rear hatch left open. A child could crawl into the vehicle and pull the rear hatch shut,
becoming trapped and unable to get out. A closed vehicle can become very hot or very cold
depending on the season. Temperatures can quickly reach levels that can cause unconsciousness or death, particularly to small children.
Make sure that the remote control vehicle key is not in the luggage compartment before closing
the rear hatch.
Power windows
Introduction
In this section you’ll find information about:
Opening or closing power windows
Power windows – features
Power window pinch protection
More information:
Volkswagen Information System
Power locking and closing system
WARNING
Improper use of power windows can result in serious personal injury.
Never let anyone get in the way of a power window when closing it.
When locking the vehicle from the outside, make sure that no one, especially children,
remains in the vehicle. The windows will not open in case of an emergency.
Always take the key with you when you leave the vehicle. You can still use the power windows for several minutes after the ignition is switched off as long as the driver or passenger
door has not been opened.
NOTICE
If you leave the windows open, rain or other precipitation may enter the vehicle from outside
and can damage the vehicle interior.
Opening or closing power windows
Fig. 31 In the driver door: Switches for the power windows.
Please first read and note the introductory information and heed the WARNINGS
Switches in the driver door
Key to
fig. 31:
(1) For the window in the driver door.
(2) For the window in the passenger door.
Opening or closing windows
Function Action
Opening: Press the switch.
Closing: Pull the switch.
Stopping automatic
movement:
You can still use the power windows for several minutes after the ignition is switched off as long as the
driver or passenger door has not been opened. When the vehicle key has been removed from the
ignition and the driver door has been opened, the power windows cannot be opened or closed.
Press/pull the respective switch again.
Power windows – features
Please first read and note the introductory information and heed the WARNINGS
Automatic lowering of the windows
Closed windows in the doors will go down slightly when the vehicle is unlocked, the door handle is
pulled, and after the vehicle key has been removed from the ignition ⇒
For vehicles with the single door unlocking function activated, only the window in the driver door
will go down slightly when the vehicle is unlocked from the outside. The window in the passenger door
will also go down slightly if the vehicle is unlocked a second time.
If no doors are opened, the windows will close again after several seconds. The windows will also
close if the door is closed or the vehicle is locked.
The windows can freeze to the seals at low outside temperatures and prevent the windows from going
down when the vehicle is unlocked or the door is opened. Do not open the door if the window does
not go down slightly⇒
Lock the vehicle again.
Remove the ice with deicing spray.
Unlock the vehicle and retry the function.
If necessary, repeat until the windows are fully operational.
.
One-touch opening and closing
The one-touch feature automatically opens/closes a power window all the way. The window switch
does not have to be held down/up.
For one-touch opening: Press the switch for the window down briefly as far as it goes.
For one-touch closing: Pull the switch for the window up briefly as far as it goes.
Stopping automatic movement: Pull/press the switch again.
Reactivating the one-touch feature
If the vehicle battery is disconnected or dead and the windows are not completely closed, the onetouch feature will not work and must be reactivated:
.
Switch on the ignition.
Close all windows and doors.
Pull the switch for the respective window up and hold it for at least 2 seconds in this position.
Release the switch, pull up and hold again. The one-touch feature is now reactivated.
The one-touch feature can be reactivated for one or more windows at the same time.
Convenience closing
The convenience closing feature lets you close the windows and the power sunroof from as follows:
From inside the vehicle: When the driver door is open, pull up and hold the switch for the driver window until all windows and the sunroof are closed.
Manual locking from outside the vehicle: Lock the vehicle with the vehicle key bit in the driver door
and keep the key turned in the locking position to close all windows and the power sunroof, Manually unlocking and locking the driver door.
Vehicles with Keyless Access: Hold your finger on the lock sensor surface on the outside of the
door handle for a few seconds until the windows and power sunroof close, Unlocking or locking the vehicle with Keyless Access.
WARNING
Improper use of power windows can result in serious personal injury.
Never let anyone get in the way of a power window when closing it.
When locking the vehicle from the outside, make sure that no one, especially children,
remains in the vehicle. The windows will not open in case of an emergency.
Always take the key with you when you leave the vehicle. You can still use the power windows for several minutes after the ignition is switched off as long as the driver or passenger
door has not been opened.
NOTICE
The windows must go down slightly when you unlock the vehicle. Otherwise the windows and
seals could be damaged when opening the doors.
If the power windows malfunction, the one-touch feature, as well as pinch protection may not
work properly. See an authorized Volkswagen dealer or authorized Volkswagen Service Facility right
away.
If convenience closing of the power windows from the outside requires removing the cover cap of
the lock cylinder on the driver door, the cover cap must be reinstalled after the vehicle is locked
⇒ page 345, Manually unlocking and locking the driver door.
Power window pinch protection
Please first read and note the introductory information and heed the WARNINGS
Pinch protection can help reduce the risk of pinching injuries when closing a power window ⇒
one-touch window closing meets resistance or there is something in the way, the window will stop and
go down again.
Check why the window did not close.
. If
Try one-touch window closing again.
If the window meets resistance a second time, so that it stops and goes back down, one-touch
closing is deactivated for about 10 seconds.
If you pull the power window button up all the way and hold it during this 10 second interval, the
window will close without pinch protection ⇒ .
Closing the window without pinch protection
Try to close the window again within 10 seconds by holding the switch. Pinch protection is
turned off for a short distance in the window track!
If closing takes longer than about 10 seconds, pinch protection is turned on again. The window
stops again if there is resistance.
If the window still will not close, please see an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility.
WARNING
Without pinch protection, power windows will close with enough force to cause serious personal injury.
Always be careful when closing power windows.
Always make sure that no one is in the way when overriding pinch protection to close
power windows!
Pinch protection cannot prevent fingers or other parts of the body from being pressed
against the window frame; injuries may result.
Pinch protection is also active during convenience closing of the windows and the power sunroof,
Power sunroof – convenience closing feature.
Power sunroof
Introduction
In this section you’ll find information about:
Opening or closing the power sunroof
Power sunroof – convenience closing feature
Pinch protection for the power sunroof
Initializing the power sunroof
Depending on equipment, the vehicle may be equipped with a Panoramic sliding and tilting sunroof.
More information:
Volkswagen Information System
Power locking and closing system
Emergency closing and opening
WARNING
Improper use of the power sunroof can result in serious personal injury.
Always make sure that no one is in the way of the power sunroof when it is closing.
Always take the key with you when you leave the vehicle.
Never leave children or disabled persons in the vehicle – particularly if they have access
to the vehicle key. Unsupervised use of the remote control vehicle key makes it possible to
lock the vehicle, start the engine, turn on the ignition and operate the sunroof.
You can still open or close the power sunroof for several minutes after you switch off the
ignition, as long as the driver or front passenger door has not been opened.
NOTICE
To help prevent damage, remove ice and snow from the sunroof before opening or tilting it
in winter weather.
Always close the sunroof before leaving the vehicle or if it begins raining. If the sunroof is
open or tilted, rain could enter the vehicle interior and cause extensive damage to the electrical
system. This could result in further vehicle damage.
Remove leaves and other objects from the sunroof guiderails regularly either by hand or using a
vacuum cleaner.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility.
Opening or closing the power sunroof
A
Fig. 32 In the headliner: Rotary switch for the power sunroof. A: Turn the rotary switch to slide the sunroof
open or closed. B: Press or pull the switch to tilt open or to close.
Please first read and note the introductory information and heed the WARNINGS
The rotary switch must be turned to its home position ⇒ fig. 32(1) to tilt the power sunroof.
Function
To open the sliding sunroof to the
comfort position:
To set an intermediate position: (1) to (2)
To close the sliding sunroof fully: (1)
To tilt open the tilting roof fully: (3) Push the rear part of the switch briefly
To stop the one-touch feature: (3) or (4) Push or pull the rear part of the switch
To set an intermediate position: (3) or (4) Pull or push the rear part of the switch
To close fully: (4) Pull the rear part of the switch briefly (ar-
You must switch on the ignition to operate the power sunroof. After switching off the ignition, you can
still open or close the power sunroof for several minutes as long as the driver or front passenger door
has not been opened.
Sliding headliner
The sliding headliner must be manually opened and closed.
Switch
position
(2) Turn the switch to the desired position.
B
(arrow).
again briefly.
briefly until the desired position is reached.
row).
Action
Power sunroof – convenience closing feature
Please first read and note the introductory information and heed the WARNINGS
Convenience closing
The convenience closing feature lets you close the power sunroof as follows:
Remove the cover cap from the concealed lock cylinder on the driver door, Manually unlocking and
locking the driver door.
Turn the vehicle key bit in the lock of the driver door to the closing position and hold it there. The
power sunroof closes. Release the vehicle key to stop the process.
Vehicles with Keyless Access: hold your finger on the lock sensor surface on the outside of the
door handle for a few seconds until the windows and power sunroof close, Unlocking or locking the vehicle with Keyless Access.
Convenience closing of the power sunroof from the outside leaves the rotary switch in the last
selected position. The switch must be newly positioned when starting to drive again.
If convenience closing of the power sunroof requires removing the cover cap of the lock cylinder
on the driver door, the cover cap must be reinstalled after the vehicle is locked, Manually unlocking and locking the driver door.
Pinch protection for the power sunroof
Please first read and note the introductory information and heed the WARNINGS
Pinch protection can help reduce the risk of pinching injuries when closing the power sunroof ⇒
the power sunroof closing meets resistance or there is something in the way, the power sunroof opens
again immediately.
Check why the power sunroof did not close.
Try to close the power sunroof again.
If the power sunroof still cannot close, the power sunroof will stop where the resistance is located.
The power sunroof will close the next time without pinch protection.
Closing the power sunroof without pinch protection
If the power sunroof opens again but there is nothing in the way, turn the rotary switch to position
fig. 32(1) and pull down the rear part of the switch (4) until the power sunroof closes completely.
⇒
The power sunroof will now close without pinch protection!
If the power sunroof still will not close, please see an authorized Volkswagen dealer or an author-
ized Volkswagen Service Facility.
. If
WARNING
Without pinch protection, the power sunroof will close with enough force to cause serious
personal injury.
Always be careful when closing the power sunroof.
Always make sure that no one is in the way when overriding the pinch protection to close
the power sunroof!
Pinch protection cannot prevent fingers or other parts of the body from being pressed
against the edge of the roof; injuries may result.
Pinch protection is also active during convenience closing of the windows and the power sunroof
⇒ page 72, Power sunroof – convenience closing feature.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Initializing the power sunroof
Fig. 33 In the headliner: Sunroof rotary switch.
Please first read and note the introductory information and heed the WARNINGS
Initializing the sunroof
If the vehicle battery has been disconnected or is dead, the sunroof must be initialized.
The switch must be rotated to the “Closed” position ⇒
Pull the switch at the rear until the sunroof is fully closed.
The sunroof will now close without pinch protection!
Release the switch.
Pull and hold the switch at the rear. The sunroof will open and close on its own.
When the sunroof is closed once again, release the switch.
If the sunroof still will not close, contact an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility.
fig. 33(1).
WARNING
Careless or unsupervised use of the sunroof can cause serious injuries.
Always make sure that no one is in the way of the power sunroof when it is closing.
Always take all vehicle keys with you when leaving the vehicle.
Never leave children or persons requiring assistance unattended in the vehicle, especially
if they have access to the vehicle key. Unsupervised use of the remote control vehicle key
can lock the vehicle, start the engine, switch on the ignition and operate the sunroof.
The sunroof can still be opened or closed for a short period after the ignition has been
switched off, as long as the driver or passenger door is not opened.
WARNING
Closing the sunroof without pinch protection can cause severe injuries.
Always be careful when closing the sunroof.
Always make sure that no one is in the way when overriding pinch protection to close the
sunroof.
Pinch protection does not prevent fingers or other body parts from being pressed against
the roof frame, thereby causing injury.
If the power sunroof malfunctions, pinch protection may not function properly. See an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.
Adjusting the seating position
Introduction
In this section you’ll find information about:
Examples of improper seating positions
Proper seating position
Manual controls on the driver and front passenger seats
Adjusting the front and rear head restraints
Removing and reinstalling the head restraints
Adjusting the steering wheel position
Center armrest
Number of seats
The vehicle has a total of 4 seating positions: 2 in front and 2 in the rear. Each seating position has a
safety belt.
More information:
Seat functions
Safety belts
Airbag system
Child safety and child restraints
WARNING
Improper seating positions increase the risk of severe or fatal injuries in a crash or other
accidents, especially when the airbag deploys.
All occupants must sit properly and be properly restrained at all times.
Never let more people ride in the vehicle than there are seating positions with safety belts
available.
Always secure children in the vehicle with an approved and suitable restraint system appropriate for their age, weight, and height.
Always keep your feet on the floor in front of the seat. Never rest them on the seat, instrument panel, out of the window, etc. The airbag system and safety belt will not be able to
protect you properly and can even increase the risk of injury in a crash.
WARNING
Alwa ys adjust seat, safety belts, and head restraints properly before driving and make sure
that all passengers are properly restrained.
Push the passenger seat as far back as possible. Always be sure that there are at least
10 inches (25 cm) between the front passenger's breastbone and the instrument panel.
Always adjust the driver's seat and the steering wheel so that there are at least 10 inches
(25 cm) between your breastbone and the steering wheel.
Adjust the driver's seat so that you can easily push the pedals all the way to the floor
while keeping your knee(s) slightly bent. The distance to the instrument panel in the knee
area must be at least 4 inches (10 cm).
If these requirements cannot be met for physical reasons, contact an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive
equipment is available.
Always hold the steering wheel on the outside of the steering wheel rim with your hands
at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driver's airbag inflates.
Never hold the steering wheel at the 12 o'clock position or with your hands at other places
inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the
wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag inflates.
Pointing the steering wheel toward your face decreases the ability of the driver's airbag to
help protect you in a collision.
Never drive with backrests reclined or tilted back farther than necessary to drive comfortably. The farther back the backrests are tilted, the greater the risk of injury caused by incorrect positioning of the safety belts and improper seating position.
Never drive with the front seat passenger backrest tilted forward. If the front airbag deploys, the front backrest can be forced backward and injure passengers on the rear seat.
Sit as far back as possible from the steering wheel and the instrument panel.
Always sit upright with your back against the backrest with the front seats properly ad-
justed. Never lean against or place any part of your body too close to the area where the airbags are located.
Rear seat passengers who are not properly seated and restrained are more likely to be
seriously injured in a crash.
WARNING
Improper adjustment of the seats can cause accidents and severe injuries.
Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and
you could lose control of the vehicle. In addition, you will not be in the correct seating position while adjusting the seats.
Adjust the front seat height, angle and longitudinal direction only if the seat adjustment
area is clear.
The adjustment of the front seats must not be restricted by things in the footwell in front
or behind the seats.
WARNING
Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can
result in serious burns and vehicle damage.
Always make sure that there are no lighters in the seat tracks or near other moving parts
before adjusting the seats.
Before closing a storage compartment, always make sure that no cigarette lighter can be
activated, crushed, or otherwise damaged.
Never leave a cigarette lighter in a storage compartment, on the instrument panel, or in
other places in the vehicle. Heat buildup in the passenger and luggage compartment of a
parked vehicle can result in temperatures in the vehicle that are much higher than the outside
temperatures, particularly in summer. High temperatures could cause the cigarette lighter to
catch fire.
Examples of improper seating positions
Please first read and note the introductory information and heed the WARNINGS
Not wearing or improperly fastening safety belts increases the risk of severe or fatal injuries. Safety
belts can work only when they are properly positioned on the body. An improper seating position
significantly impairs the protection provided by safety belts. This can cause severe or even fatal injuries. Improper seating positions also increase the risk of serious injury or death when an airbag deploys and strikes an occupant who is not in the proper seating position. The driver is responsible for all
passengers and especially children riding in the vehicle.
The following are only some examples of seating positions that will increase the risk of serious injury
or death.
Therefore, whenever the vehicle is moving:
Never stand up in the vehicle.
Never stand on the seats.
Never kneel on the seats.
Never ride with the seat backrest reclined.
Never lean up against the instrument panel.
Never lie down on the rear seat.
Never sit on the edge of the seat.
Never sit sideways.
Never lean out the window.
Never put your feet out the window.
Never put feet on the instrument panel.
Never rest your feet on the seat cushion or back of the seat.
Never ride in the footwell.
Never sit on the front or rear center armrest.
Never ride without your safety belt properly fastened.
Never ride in the luggage compartment.
WARNING
Contact with parts of the vehicle interior can cause serious personal injury in a crash.
Always make sure that all vehicle occupants stay in a proper seating position and are
properly restrained whenever the vehicle is moving.
Improper seating positions increase the risk of serious and fatal injury, especially when an
airbag deploys and strikes a passenger in an improper seating position.
Proper seating position
Fig. 34 The driver should never sit closer than 10 inches (25 cm) of the steering wheel.
Fig. 35 Proper safety belt positioning and head restraint adjustment.
Please first read and note the introductory information and heed the WARNINGS
The following describes the proper seating positions for the driver and front seat passenger.
If you have a physical impairment or condition that prevents you from sitting properly on the driver seat
with the safety belt properly fastened and reaching the pedals, special modifications to your vehicle
may be necessary. Only the proper seating position ensures optimum protection by the safety belt and
airbag.
Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the
Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications
to your vehicle.
For your own safety and to reduce injuries in the event of sudden braking maneuvers or accidents,
Volkswagen recommends the following seating positions:
Applies to all vehicle occupants:
Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.
Position the back of your head as close as possible to the head restraint ⇒
Push the head restraint completely down for short people, even if the top of the head is then below
the upper edge of the head restraint.
Tall people should pull the head restraint all the way up.
Adjust the seat backrest angle to an upright position so that your back is in full contact with it when
the vehicle is moving.
Always keep both feet on the floor and in the footwell whenever the vehicle is moving.
Always adjust and fasten safety belts properly, Safety belts.
fig. 34 and ⇒ fig. 35.
Driver – seat and steering wheel adjustment:
Adjust the steering wheel so that there are at least 10 inches (25 cm) between the steering wheel
and your breast bone ⇒
top of the steering wheel with your elbows slightly bent.
Always hold the steering wheel on the outside of the steering wheel rim with your hands at the
9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driver's airbag inflates.
Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside
the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can
cause serious injuries to the hands, arms, and head if the driver's airbag inflates.
Adjust the steering wheel so that the steering wheel cover points at your chest and not at your
face. Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help
protect you in a collision.
Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping
your knee(s) slightly bent.
Adjust the seat height so that the top point of the steering wheel can be reached.
Always keep both feet in the footwell so that you are in control of the vehicle at all times.
fig. 34. When adjusting the proper distance to the steering wheel, grasp the
Passenger – front seat adjustment:
Push the passenger seat as far back as possible in order to ensure optimum protection if the
airbag is deployed.
Manual controls on the driver and front passenger seats
A
Fig. 36 Controls on the left front seat.
Please first read and note the introductory information and heed the WARNINGS
The controls on the front passenger seat mirror those on the driver seat.
fig. 36 Function
(1) Move the front seat forward or
back.
Fold the backrest forward and
(2)
back into the upright position
(3) Lumbar support control (if
equipped).
(4) Adjust the backrest angle. Lean forward and turn the adjuster wheel forward or
(5) Adjust the seat height. Move the lever several times up or down.
ction
Pull the lever up and move the front seat. The front
seat must lock in place after the lever is released!
Folding forward: Pull the handle and fold the
backrest forward while pushing the seat forward.
Folding back into the upright position: Push the seat
all the way back, and fold the backrest back into the
upright position. The backrest must lock in place!
Pull the lever up or push it down.
backward.
Adjusting the front and rear head restraints
Fig. 37 Adjusting the head restraints.
Please first read and note the introductory information and heed the WARNINGS
All seats are equipped with head restraints.
There are notches in the head restraint guide rods so that the head restraint can lock into place. Only
properly installed head restraints can lock into place at the adjustment range notches. In order to
prevent inadvertent removal of the head restraints after installation, there are stops at the top and
bottom of the adjustment range.
Adjusting the height
Pull the head restraint up in the direction of the arrow, or push it down while pressing the button
⇒
fig. 37(1) ⇒ .
The head restraint must lock securely in the position selected.
Proper head restraint adjustment
Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.
Position the back of the head as close as possible to the head restraint.
Adjusting the head restraint for short people
Push the head restraint down as far as it will go, even if this means the person's head is still below the
top edge of the head restraint. A small gap may remain between the head restraint and the backrest
when the head restraint is all the way down.
Adjusting the head restraint for tall people
Pull the head restraint up as far as it will go.
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk
of serious injuries in a collision.
Always drive with the head restraints in place and properly adjusted to help minimize the
risk of neck injury in a crash.
Every person in the vehicle must have a properly adjusted head restraint to minimize the
risk of neck injury in a crash. Each head restraint must be adjusted according to the occupants' size so that the upper edge is even with the top of the person's head, but no lower than
eye level. Always sit so that the back of your head is as close as possible to the head restraint.
Never adjust head restraint while driving.
Removing and reinstalling the head restraints
Fig. 38 Removing the front head restraints.
Fig. 39 Removing the rear head restraints.
Please first read and note the introductory information and heed the WARNINGS
All seats are equipped with head restraints.
Removing the front head restraints
Sit in the back seat behind the head restraint you want to remove. Pull the head restraint all the
way up ⇒
straint so that there is enough overhead clearance to remove it.
Slide a flat object, such as a plastic credit card, underneath the right side of the cap on the right-
hand seat guide rod ⇒
Push the flat object (plastic card) in against the guide rod to depress a release button located
under the cap (not visible).
Use one hand to hold the release button in with the flat object. With your other hand, lift the same
guide rod slightly to expose a notch in the rod at the bottom (can be seen and felt with fingers). The
right-hand guide rod is now released.
To release the left-hand guide rod, press button
Pull the head restraint out completely while holding button
in Adjusting the front and rear head restraints. Recline the backrest with the head re-
fig. 38(1) to unlock the head restraint.
(2) in (towards guide rod) and hold.
(2).
Installing the front head restraints
Position head restraint properly over the head restraint guides of the respective seat backrest and
insert the head restraint into the guides.
Push the head restraint down while pressing button
Adjust the head restraint according to the occupant's size, Adjusting the front and rear head re-
straints.
(2).
Removing the rear head restraint
Unlock the backrest of the rear seat bench and fold it forward, Luggage compartment.
Pull the head restraint all the way up ⇒
If necessary, press the flat blade of the screwdriver from the vehicle tool kit into the slit of the trim
cap ⇒
fig. 39(1) in the direction of the arrow and hold it in this position.
At the same time press button
Fold the backrest of the rear seat bench back so that it locks securely.
(2) while a second person pulls out the head restraint completely.
.
Reinstalling the rear head restraint
Unlock the backrest of the rear seat bench and fold it forward ⇒ page 135, Luggage compartment.
Position head restraint properly over the head restraint guides of the respective seat backrest and
insert the head restraint into the guides.
Push the head restraint down while pressing button (2).
Fold the backrest of the rear seat bench back so that it locks securely.
Adjust the head restraint according to the occupant's size, Adjusting the front and rear head re-
straints.
WARNING
Driving without head restraints or with improperly adjusted head restraints increases the risk
of serious injuries in a collision.
Always drive with the head restraints in place and properly adjusted to help minimize the
risk of neck injury in a crash.
Always reinstall head restraints as soon as possible so that vehicle occupants are properly protected.
NOTICE
When removing or reinstalling the head restraint, take care that the head restraint does not
strike the headliner or other parts of the vehicle. The headliner or other parts of the vehicle
could otherwise be damaged.
Adjusting the steering wheel position
Fig. 40 Manual adjustment for the steering wheel position.
Please first read and note the introductory information and heed the WARNINGS
Adjust the steering wheel only when the vehicle is not moving.
Push down on the lever ⇒ fig. 40(1).
Adjust the steering wheel so that it can be held with hands at the 9 o'clock and 3 o'clock positions
on the outside of the steering wheel rim and with the arms slightly bent at the elbow.
Pull the lever up firmly until it is flush with the steering column ⇒
.
WARNING
Improper use of the steering column adjustment feature can result in serious personal injury
and even death.
Always pull the lever (1) firmly upward after adjusting the steering column so that the
steering wheel does not change position suddenly while the vehicle is moving.
Never adjust the steering column while the vehicle is moving. If you find that you need to
adjust the steering wheel while driving, stop the vehicle in a safe place and make the proper
adjustment.
Never adjust the steering wheel so that it points toward your face. Always make sure that
the steering wheel points toward your chest. Otherwise, the airbag system cannot protect
you properly in the event of a crash.
Always hold the steering wheel on the outside of the steering wheel rim with your hands
at the 9 o'clock and 3 o'clock positions to help reduce the risk of serious personal injury if the
driver's airbag inflates.
Never hold the steering wheel at the 12 o'clock position or with your hands anywhere
inside the steering wheel or on the steering wheel hub. Holding the steering wheel the wrong
way increases the risk of severe injury to the arms, hands, and head if the driver airbag deploys.
Center armrest
Fig. 41 Front center armrest.
Please first read and note the introductory information and heed the WARNINGS
Your vehicle may be equipped with a front center armrest.
Front center armrest
There is a storage compartment in the center armrest, Storage areas.
To raise the center armrest, pull the armrest upward in the direction of the arrow ⇒
To lower the center armrest, first lift it all the way up. Then you can push the center armrest down until
it latches in place.
WARNING
The center armrest can restrict the driver's arm movement and cause crashes and serious
personal injury.
Always keep storage compartments in the center armrest closed while driving.
Never let a passenger, especially a child, ride on the center armrest. Improper seating
position can increase the risk of serious personal injury in a crash.
fig. 41.
Seat functions
Introduction
In this section you’ll find information about:
Seat heating
Seat heating
More information:
Adjusting the seating position
Safety belts
Airbag system
Child safety and child restraints
Outside mirrors
WARNING
Improper use of seat adjustment controls can cause severe personal injuries.
Always sit properly at all times before starting to drive and while the vehicle is moving.
Make sure all passengers, especially children, are properly seated whenever the vehicle is
moving.
Keep hands, fingers, feet and other body parts away from moving parts and adjustment
areas of the seats.
Applicable only in the United States
Seat heating
Fig. 42 In the center console: Seat heating buttons for the front seats (Manual A/C).
Fig. 43 In the center console: Seat heating buttons for the front seats (Climatronic).
Please first read and note the introductory information and heed the WARNINGS
Your vehicle may be equipped with a seat heating feature.
When the ignition is switched on, the front seats can be electrically heated by heating elements that
warm the seat backrest and cushion.
Do not use the seat heating if any of the following conditions apply:
If the seat is not being used.
If there is a child restraint installed on the front passenger seat.
If there is a blanket or seat cover on the front passenger seat.
If the seat is damp or wet.
If the outside temperature or the temperature inside the passenger compartment is 77 °F (25 °C) or
more.
Function
Switch on: Press the or button. Seat heating is switched on to maximum.
Adjust the heating
level:
Switch off: Press the or button repeatedly until all indicator lights in the button are
Action for seat heating ⇒ fig. 42 or ⇒ fig. 43
Press the or button repeatedly until the desired heating level is set.
off.
Special seat heating features
On the driver and the passenger side, the seat heating may resume at the setting that was set when
the ignition was switched off. However, this feature only works if the key is not taken out of the ignition
switch, or, for vehicles with Keyless Access, the driver door is not opened or the vehicle is not locked.
People suffering from a low level of perceived pain or a lowered awareness of pain as from medica-
tion, paralysis, or chronic illness (e.g. diabetes) should NEVER use the seat heating feature ⇒
The use of seat heating by persons with these conditions could result in burns to the back, buttocks,
and legs that may take a long time to heal and may never heal completely. If you have any of these
conditions, you should take regular breaks and get out of the vehicle, particularly on long trips. Consult
your doctor for advice regarding your specific condition.
!
WARNING
Certain medical conditions, such as paralysis and diabetes, and certain medications can
increase the risk of serious burns when the seat heating feature is switched on.
Vehicle occupants who have a low level of perceived pain or a lowered awareness of pain
can receive serious burns to the back, buttocks, and legs that take a long time to heal or may
never heal completely.
Never use the seat heating feature if you or your passengers are at risk of being burned
because of a medical condition. Take regular breaks and get out of the vehicle, particularly
on long trips. Consult your doctor for advice regarding your specific condition.
Never let exposed skin remain in contact with the seat upholstery when the seat heating is
being used.
WARNING
A wet seat can cause the seat heating to malfunction and increase the risk of serious burns.
Always make sure the seats are dry before using the seat heating.
Never sit on the seat with wet clothes.
Never put damp or wet things including clothes on the seat.
Never spill liquids on the seats.
NOTICE
To help prevent damage to electrical and other parts in the seat, do not kneel on the front
seats or apply concentrated pressure to a small area of the seat or backrest.
Liquids, sharp objects and things that do not let the heat in the seat escape into the air,
including, for example, a child restraint, a blanket, or seat covers on the seat can damage seat
heating.
If you smell an odor, immediately shut off seat heating and have it checked by an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Never install leather upholstery on a vehicle with seat heating that originally had cloth
upholstery. The seat heating elements for seats with cloth seats will overheat if the cloth upholstery is replaced with leather upholstery.
Switch off seat heating when it is not needed to help reduce unnecessary fuel consumption.
Applicable only in Canada
Seat heating
Fig. 44 In the center console: Seat heating buttons for the front seats.
Please first read and note the introductory information and heed the WARNINGS
Your vehicle may be equipped with a seat heating feature.
When the ignition is switched on, the front seats can be electrically heated by heating elements that
warm the seat backrest and cushion.
Do not use the seat heating if any of the following conditions apply:
If the seat is not being used.
If there is a child restraint installed on the front passenger seat.
If there is a blanket or seat cover on the front passenger seat.
If the seat is damp or wet.
If the outside temperature or the temperature inside the passenger compartment is 77 °F (25 °C) or
more.
Function
Switch on: Press the or button. Seat heating is switched on to maximum.
Adjust the heating
level:
Switch off: Press the or button repeatedly until all indicator lights in the button are
Action for seat heating
Press the or button repeatedly until the desired heating level is set.
off.
⇒ fig. 44
Special seat heating features
On the driver and the passenger side, the seat heating may resume at the setting that was set when
the ignition was switched off. However, this feature only works if the key is not taken out of the ignition
switch, or, for vehicles with Keyless Access, the driver door is not opened or the vehicle is not locked.
People suffering from a low level of perceived pain or a lowered awareness of pain as from medica-
tion, paralysis, or chronic illness (e.g. diabetes) should NEVER use the seat heating feature ⇒
The use of seat heating by persons with these conditions could result in burns to the back, buttocks,
and legs that may take a long time to heal and may never heal completely. If you have any of these
conditions, you should take regular breaks and get out of the vehicle, particularly on long trips. Consult
your doctor for advice regarding your specific condition.
!
WARNING
Certain medical conditions, such as paralysis and diabetes, and certain medications can
increase the risk of serious burns when the seat heating feature is switched on.
Vehicle occupants who have a low level of perceived pain or a lowered awareness of pain
can receive serious burns to the back, buttocks, and legs that take a long time to heal or may
never heal completely.
Never use the seat heating feature if you or your passengers are at risk of being burned
because of a medical condition. Take regular breaks and get out of the vehicle, particularly
on long trips. Consult your doctor for advice regarding your specific condition.
Never let exposed skin remain in contact with the seat upholstery when the seat heating is
being used.
WARNING
A wet seat can cause the seat heating to malfunction and increase the risk of serious burns.
Always make sure the seats are dry before using the seat heating.
Never sit on the seat with wet clothes.
Never put damp or wet things including clothes on the seat.
Never spill liquids on the seats.
NOTICE
To help prevent damage to electrical and other parts in the seat, do not kneel on the front
seats or apply concentrated pressure to a small area of the seat or backrest.
Liquids, sharp objects and things that do not let the heat in the seat escape into the air,
including, for example, a child restraint, a blanket, or seat covers on the seat can damage seat
heating.
If you smell an odor, immediately shut off seat heating and have it checked by an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Never install leather upholstery on a vehicle with seat heating that originally had cloth
upholstery. The seat heating elements for seats with cloth seats will overheat if the cloth upholstery is replaced with leather upholstery.
Switch off seat heating when it is not needed to help reduce unnecessary fuel consumption.
Safety belts
Introduction
In this section you’ll find information about:
Warning light
Frontal collisions and laws of physics
What happens to passengers not wearing a safety belt
Safety belts protect
Using safety belts
Fastening and unfastening safety belts
Safety belt position
Safety belt extender
Safety belt retractor, pretensioner, load limiter
Service and disposal of belt pretensioners
Properly worn safety belts are the single most effective means of reducing the risk of serious injury
and death in a collision or other accident.
Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal
injury and death whenever the vehicle is being used.
Check the condition of all safety belts regularly.
If a safety belt shows damage to webbing, bindings, retractors or buckles, have the safety belt re-
placed by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility ⇒
More information:
Adjusting the seating position
Airbag system
Child safety and child restraints
Parts, accessories, repairs and modifications
.
WARNING
Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of
severe personal injury or death. Safety belts offer optimum protection only when they are
used properly.
Properly worn safety belts are the single most effective means of reducing the risk of
serious injury and death in a collision or other accident. For this reason, always wear your
safety belt properly and make sure all passengers wear their safety belts properly as well
whenever the vehicle is moving.
The driver must always make sure that every person in the vehicle is properly seated on a
seat of his or her own, properly fastens the safety belts belonging to that seat before the
vehicle starts to move, and keeps the belts properly fastened while riding in the vehicle. This
applies even when just driving around town. Therefore, always wear your safety belts and
make sure that everybody in your vehicle is properly restrained.
Always secure children in the vehicle with a restraint system appropriate for their age,
weight and heigh, Child safety and child restraints.
Always fasten safety belts correctly before driving off and make sure that all passengers
are properly restrained.
Never attach the safety belt to the buckle of another seat. Attaching the safety belt to the
wrong buckle will reduce safety belt effectiveness and can cause serious personal injury.
Never let any objects or liquids get into the safety belt latch and prevent it from working
properly.
Never remove a safety belt while the vehicle is moving. Doing so will increase your risk of
being injured or killed.
Never strap more than one person, including small children, into any single safety belt.
Never let children or babies ride sitting on your lap, and never place a safety belt over a
child sitting on your lap.
Never wear belts over rigid or breakable objects in or on your clothing, such as eyeglasses, pens, keys, etc., as these may cause injury.
Several layers of heavy clothing (such as a coat worn over top of a sports jacket) may
interfere with proper positioning of the safety belt and reduce the overall effectiveness of the
system.
Never use comfort clips or devices that create slack in the shoulder belt. However, special
clips may be required for the correct use of some child restraint systems.
Safety belts offer optimum protection only when the seat backrest is upright and belts are
correctly positioned on the body.
WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious
personal injury and death whenever the vehicle is being used.
Never let safety belts become damaged by being caught in the door or seat hardware.
Torn or frayed safety belts can tear, and damaged safety belt hardware can break in an
accident.
Inspect belts regularly for damage. If webbing, bindings, buckles, or retractors are damaged, have the belts replaced immediately with the correct replacement belts approved by
Volkswagen for your vehicle, model, and model year.
Safety belts that were subject to stress in an accident and stretched must be replaced with
a correct, new safety belt, preferably by an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
Replacement after a crash may be necessary even if a safety belt shows no visible damage. Anchorages that have been loaded must also be inspected.
Damaged safety belts must be replaced; they cannot be repaired.
Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts
in any way.
Have safety belts, bindings, retractors and buckles replaced by an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Always keep the belts clean. Dirty belts may not work correctly and can impair the function of the inertia reel.
Warning light
Fig. 45 Warning light in the instrument cluster.
Please first read and note the introductory information and heed the WARNINGS
Lights
up or
flashes
When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.
A warning chime also sounds.
Possible cause Proper response
Driver and front passenger have not
fastened their safety belts, if front pas-
senger seat is occupied.
Fasten safety belts.
The safety belt warning light ª comes on for 6 seconds when the ignition is switched on. A warning
chime also sounds for up to 6 seconds if the driver's safety belt is not buckled. The chime stops sooner if the driver buckles his or her safety belt. The warning light and the chime go out when both driver
and front passenger have bucked their safety belts.
If the driver and front seat passenger do not both fasten their safety belts within about 24 seconds
after the chime stops and the vehicle is moving at a speed of more than about 15 mph (25 km/h), the
chime will again sound for about 6 seconds, then go off for about 24 seconds, then sound again for
about another 6 seconds. The same thing happens if one of the safety belts is fastened and then
unfastened while the vehicle is moving. The safety belt warning light ª also flashes. The warning
chime continues to sound at 24 second intervals for up to 2 minutes. No chime sounds at speeds of
less than about 5 mph (8 km/h).
If the ignition is switched on, the safety belt warning light ª stays on until the driver and front passenger have both buckled their safety belts.
WARNING
Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of
severe personal injury or death. Safety belts offer optimum protection only when used correctly.
Frontal collisions and laws of physics
Fig. 46 A vehicle with passengers not wearing safety belts approaches a wall.
Fig. 47 A vehicle with passengers not wearing safety belts hits a wall.
Please first read and note the introductory information and heed the WARNINGS
The physical principles of a frontal collision are simple. Both the moving vehicle and the passenger
possess energy ⇒
“kinetic energy.”
The higher the speed of the vehicle and the greater the vehicle's weight, the more energy has to be
“absorbed” in a crash.
Vehicle speed is the most significant factor. If your speed doubles (for example, from 15 mph to
30 mph – 25 km/h to 50 km/h), the energy increases 4 times!
Because the occupants of the vehicle in the above example are not using safety belts, they are not
“attached” to the vehicle. In a frontal collision, they will keep moving at the same speed the vehicle
was moving just before the crash, until something stops them - here, the inside of the passenger
compartment. Because the occupants of the vehicle in the example are not wearing safety belts, their
entire kinetic energy will be absorbed by impact with the wall ⇒
The same principles apply to people in a vehicle that is in a frontal collision on the highway. Even at
city speeds of 20–30 mph (30–50 km/h), the forces acting on the body can reach one ton (2,000 lbs or
1,000 kg) or more. At greater speeds, these forces are even higher.
Of course, the laws of physics don't apply just to frontal collisions; they determine what happens in all
kinds of accidents and collisions.
fig. 46, which varies with vehicle speed and body weight. Engineers call this energy
fig. 47.
What happens to passengers not wearing a safety belt
Fig. 48 The unbelted driver is thrown forward.
Fig. 49 Unbelted passengers in the rear seats are thrown forward on top of the belted driver.
Please first read and note the introductory information and heed the WARNINGS
Many people believe that it is possible to resist the forces of an impact by holding tight or bracing
themselves. That is simply not true!
Even at low collision speeds, the forces acting on the body are too much for the body to be held in the
seat with the arms and hands. In a frontal collision, unrestrained occupants will slam violently into the
steering wheel, instrument panel, windshield or anything else in the way ⇒
Never rely on airbags alone for protection. Even when they deploy, airbags provide only additional
protection. Airbags are not supposed to deploy in all kinds of accidents. Even if your vehicle is
equipped with airbags, all vehicle occupants, including the driver, must wear safety belts correctly in
order to minimize the risk of severe injury or death in a crash, regardless of whether a seating position
has an airbag or not.
An airbag will deploy only once. Safety belts are always there to offer protection in those accidents in
which airbags are not supposed to deploy or when they have already deployed. Unbelted occupants
can also be thrown out of the vehicle, causing even more severe injuries or death.
It is also important for occupants in the rear seats to wear their safety belts properly since they can be
thrown violently forward through the vehicle in the event of an accident. Unbelted passengers in the
rear seats endanger not only themselves but also the driver and other passengers in the vehicle
fig. 49.
⇒
fig. 48.
Safety belts protect
Fig. 50 Belted driver secured by the correctly worn safety belt in the event of a sudden braking maneuver.
Please first read and note the introductory information and heed the WARNINGS
Used properly, safety belts can make a big difference. Safety belts help to keep passengers in their
seats, gradually reduce energy levels applied to the body in a collision, and help prevent the uncontrolled movement that can cause serious injuries. In addition, safety belts reduce the danger of being
thrown out of the vehicle ⇒
Safety belts attach passengers to the car and give them the benefit of being slowed down more gently
or “softly” through the “give” in the safety belts, crumple zones, and other safety features (such as
airbags) engineered into today's vehicles. The front crumple zones and other passive safety features
(such as the airbag system) are also designed to absorb kinetic energy. By “absorbing” the kinetic
energy over a longer period of time, the forces on the body become more “tolerable” and less likely to
cause injury.
Although these examples are based on a frontal collision, safety belts can also substantially reduce
the risk of injury in other kinds of crashes. So, whether you're on a long trip or “just going to the corner
store,” always buckle up and make sure that others do, too.
fig. 50.
Accident statistics show that vehicle occupants properly wearing safety belts have a lower risk of being
injured and a much better chance of surviving a collision. Properly using safety belts also greatly
increases the ability of the supplemental airbags to do their job in a collision. For this reason, wearing
a safety belt is required by law in most countries including the United States and Canada.
Although your Volkswagen is equipped with airbags, you still have to wear the safety belts provided.
Front airbags, for example, are activated only in some frontal collisions. The front airbags are not
activated in all frontal collisions, in side and rear collisions, in rollovers, or in cases when the conditions for deployment stored in the electronic control unit are not met. The same goes for the other
airbag systems on your Volkswagen.
So always wear your safety belt and make sure that everybody in your vehicle is properly restrained!
Using safety belts
Please first read and note the introductory information and heed the WARNINGS
Checklist
Using safety belts ⇒
Damage to safety belts reduces their overall effectiveness and increases the risk of serious per-
¥
sonal injury and death whenever the vehicle is being used.
Check the condition of all safety belts regularly.
¥
Keep safety belts clean.
¥
Keep objects and liquids away from safety belt webbing, the safety belt buckle tongue, and the
¥
safety belt buckle latch and opening.
Do not pinch or damage the safety belt or buckle tongue (for instance, when closing a door).
¥
Never modify, disassemble or try to repair safety belts and safety belt anchorages.
¥
Always fasten your safety belt properly before driving and keep it fastened whenever the vehicle is
¥
moving.
Twisted safety belt
If it is difficult to pull the safety belt out of the belt guide, the belt may be twisted inside the side trim
because the belt retracted too quickly when it was taken off.
Hold the safety belt tongue, slowly and carefully pull safety belt all the way out.
Untwist the safety belt and slowly return the belt by hand.
If you cannot untwist the safety belt, wear it anyway. Make sure that the safety belt is twisted in a spot
where it does not come in direct contact with your body. Have the safety belt untwisted immediately by
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lockable safety belt
The retractors for the rear seat safety belts and the front passenger safety belt have a switchable
locking feature for child restraints in addition to the emergency locking feature. Whenever a child
restraint is installed with a safety belt, the safety belt must be locked so that the safety belt webbing
cannot unreel. The switchable locking feature lets you lock the belt so that a child restraint can be
properly installed and, for example, so that it can't tip to the side when the vehicle goes around a
corner ,Child safety and child restraints.
To see whether a safety belt is lockable, pull the safety belt all the way out of the safety belt retractor.
You should then hear a “clicking” sound as the belt winds back into the retractor reel. Test the switchable locking feature by pulling on the belt. When the switchable locking feature is active, you should
no longer be able to pull the belt out of the retractor.
The locking feature must be deactivated when a vehicle occupant uses the safety belt.
WARNING
Improper use and care of safety belts increases the risk of severe personal injury or death.
Regularly check safety belts and related parts for damage.
Damaged safety belts must be replaced; they cannot be repaired.
Always keep safety belts clean.
Never catch, damage or chafe safety belt webbing on sharp edges.
Always keep objects and liquids away from the belt buckle and buckle opening.
Fastening and unfastening safety belts
Fig. 51 Inserting the buckle tongue into the belt buckle.
Fig. 52 Releasing the buckle tongue from the belt buckle.
Please first read and note the introductory information and heed the WARNINGS
Properly worn safety belts help to hold occupants in their seats and provide optimum protection during
braking or in a collision or other accident ⇒
The switchable locking feature makes a “clicking” sound when the safety belt is winding back onto the
safety belt retractor wheel after being pulled all the way out. Whenever a child restraint is installed with
a safety belt, the safety belt must be locked so that the safety belt webbing cannot unreel, Child safety and child restraints. If active, deactivate the locking feature before using the safety belt to restrain a
person without a child restraint system.
.
Fastening safety belts
Always buckle your safety belt before driving.
Adjust the front seat and head restraint correctly, Adjusting the seating position.
Make sure the seat backrest of the rear seat bench is in an upright position and securely latched in
place before using the safety belt ⇒ .
Hold the safety belt by the tongue and pull it slowly and evenly across the chest and pelvis. Do not
twist the safety belt webbing ⇒
Insert the tongue into the correct buckle for your seat until you hear it latch securely ⇒
Pull on the safety belt to make sure that it is securely latched in the buckle.
.
fig. 51.
Unfastening safety belts
Unfasten safety belts only when the vehicle is not moving ⇒
Press the red button on the buckle ⇒
Let the belt wind up on the retractor as you guide the belt tongue to its stowed position to help
prevent the safety belt from twisting and to help avoid damage to the interior trim.
fig. 52. The buckle tongue is ejected.
.
WARNING
Improperly positioned safety belts can cause serious personal injury or death in an accident.
Safety belts offer optimum protection only when the seat backrest is upright and belts are
correctly positioned on the body.
A person who is not properly restrained can be seriously injured by the safety belt itself if
it slips from the stronger parts of the body into sensitive areas like the abdomen.
Unfastening safety belts while the vehicle is in motion can cause severe personal injury or
death in the event of an accident or braking maneuver!
Safety belt position
Fig. 53 Proper safety belt positioning and head restraint adjustment.
Fig. 54 Proper safety belt positioning for expectant mothers.
Please first read and note the introductory information and heed the WARNINGS
Wearing safety belts improperly can cause serious injury or death. Safety belts can only work when
they are correctly positioned on the body. A properly worn safety belt also helps to position the occupant so that an airbag can provide maximum protection when deployed. Therefore, always fasten your
safety belt and make sure that it is properly positioned over your body.
Improper seating positions reduce the effectiveness of safety belts and even increase the risk of injury
or death by moving the safety belt to critical areas of the body. Improper seating positions also increase the risk of severe injury or death when an airbag deploys and strikes an occupant who is not
seated properly, Adjusting the seating position.
Proper safety belt position
The shoulder portion of the safety belt must always run over the center of the shoulder and never
over the throat, over the arm, under the arm or behind the back.
The lap portion of the safety belt must always run as low as possible over the pelvis and never
over the abdomen.
Always wear the safety belt flat and snug against the body. Pull on the safety belt to tighten if
necessary.
Expectant mothers must always wear the lap portion of the safety belt as low as possible across the
pelvis and below the rounding of the abdomen – throughout the pregnancy. The safety belt must lie
flat against the body to avoid pressure against the abdomen ⇒
fig. 54.
Adjusting safety belt height
The safety belt position can be adjusted using the following feature:
Front seats with height adjustment.
WARNING
Improperly positioned safety belts can cause serious personal injury in an accident or a sudden braking maneuver.
Always make sure that all vehicle occupants are correctly restrained and stay in a correct
seating position whenever the vehicle is being used.
Safety belts offer optimum protection only when the seat backrest is upright and belts are
correctly positioned on the body.
A loose-fitting safety belt can cause serious injuries by shifting its position on your body
from the strong bones to more vulnerable soft tissue and cause serious injury.
The shoulder belt portion of the safety belt must be positioned over the middle of the
occupant's shoulder and never across the neck or throat.
The safety belt must lie flat and snug on the occupant's upper body.
Never wear the shoulder part of the safety belt under your arm or otherwise out of posi-
tion.
The lap portion of the safety belt must be positioned as low as possible across the pelvis
and never over the abdomen. Make sure the belt lies flat and snug against the pelvis. Pull on
the safety belt to tighten if necessary.
Expectant mothers must always wear the lap portion of the safety belt as low as possible
across the pelvis and below the rounding of the abdomen.
Do not twist the belt when attaching it. If you cannot untwist a twisted safety belt, wear it
anyway, but make sure the twisted part is not in contact with your body. Have the problem
corrected right away by an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.
Never hold the safety belt away from your body with your hand.
Never wear belts over rigid or breakable objects, such as eyeglasses, pens or keys.
Never modify the position of the belt using comfort clips, loops or similar devices.
If you have a physical impairment or condition that prevents you from sitting properly on the seat
with the safety belt properly fastened, special modifications to your vehicle may be necessary. Contact
your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the Volkswagen
Customer CARE Center at 1-800-822-8987 for information about possible modifications to your vehicle.
Safety belt extender
Fig. 55 A safety belt extender properly attached to the factory-installed safety belt.
Fig. 56 Positioning of the safety belt extender.
Please first read and note the introductory information and heed the WARNINGS
If a safety belt is too short to correctly fit you or one of your passengers, even when the safety belt is
pulled out all the way, you can use a safety belt extender.
Never use the safety belt extender for any other purpose – including the attachment of a child restraint.
The extender adds about 8 inches (20 cm) to the safety belt. Always remove the safety belt extender
when it is not needed and stow it safely. Contact an authorized Volkswagen dealer or authorized
Volkswagen Service Facility if you believe you may need an extender.
fig. 55:
Key to
(1) Vehicle safety belt buckle.
(2) Buckle tongue on the safety belt extender.
(3) Safety belt buckle on the safety belt extender.
(4) Safety belt buckle tongue on the factory-installed safety belt.
Key tofig. 56:
(A) Safety belt buckle on the safety belt extender.
(B) Distance between the safety belt buckle on the safety belt extender and the centerline of the
person using the safety belt extender. The distance must be more than 6 inches (15 cm)!
(C) Centerline of the person using the safety belt extender.
Using a safety belt extender
Adjust both the seat and the head restraint properly, Adjusting the seating position.
Insert the buckle tongue on the safety belt extender ⇒
seat where the safety belt extender is being used
Fastening or unfastening the vehicle safety belt, Fastening and unfastening safety belts.
Pull the belt to make sure that the tongues are securely locked in the buckles.
Make sure that the safety belt is positioned properly, Safety belt position.
fig. 55(2) into the vehicle belt buckle for the
(1).
Properly using safety belt extenders:
Use a safety belt extender only when the factory installed safety belt is too short when worn
properly by a person in proper seating position.
Only use 1 safety belt extender per seat and vehicle safety belt.
Always remove the safety belt extender when it is not needed.
Never leave a safety belt extender attached to the vehicle safety belt buckle when the extender is
not needed and being used with the safety belt. Otherwise, the airbag control module will receive an
incorrect signal from the safety belt buckle and this will prevent the airbag from working properly for a
person who is not using the safety belt. Leaving the extender attached to the safety belt buckle when
the front seat is occupied and the safety belt is not being used will signal the airbag control unit during
a collision that the front passenger seat is occupied and that the safety belt is being used. The electronic control unit for the airbag system will then receive incorrect information that will cause the safety
belt pretensioner to deploy unnecessarily and the front passenger airbag to deploy later in collisions
that would normally trigger the front airbag earlier in the collision to help protect an unrestrained front
seat occupant. The airbag will not be able to provide enough protection for an occupant not wearing a
safety belt.
Only use the safety belt extender approved by Volkswagen for your vehicle.
WARNING
Improper use or positioning of a safety belt extender increases the risk of serious personal
injury and death.
A driver or passenger who is not properly restrained can be seriously injured by striking
the interior of the passenger compartment or by the safety belt itself, which can be displaced
from stronger parts of the body into sensitive areas like the abdomen.
Safety belt extenders offer optimum protection only when they are properly used.
Only use the extender when the belt is not long enough to be worn low and snug and the
person is in the correct seating position. Remove and stow extender safely when not needed.
Always make sure the safety belt tongue of the safety belt extender is securely inserted
into the buckle for the seating position that belongs to the seat where the safety belt extender
is being used. Attaching the safety belt to the wrong buckle will reduce safety belt effectiveness and can cause serious personal injury.
Never use the safety belt extender if you can properly attach the safety belt without it.
Using a safety belt extender when not needed can increase the risk of injury, especially in a
collision.
Never use a safety belt extender if the distance (B) between the front edge of the safety
belt extender buckle (A) and the centerline of the person using the safety belt extender
⇒ fig. 56(C) is less than 6 inches (15 cm).
Never leave a safety belt extender attached to the vehicle safety belt buckle when the
extender is not needed and being used with the safety belt. Otherwise, the airbag control
module will receive an incorrect signal from the safety belt buckle and this will prevent the
airbag from working properly for a person who is not using the safety belt.
Never use more than 1 extender with a safety belt. Using more than 1 extender can change
the way the safety belt passes over the body and can cause serious injury.
Never use the safety belt extender to secure a child restraint.
Never use a safety belt extender on your Volkswagen that you got from another automo-
bile manufacturer or from an automotive parts store.
Never use the safety belt extender you got for your vehicle for any other vehicle, regardless of make, model, or model year.
NOTICE
Leaving the extender attached to the safety belt buckle when the front seat is occupied and the
safety belt is not being used will signal to the airbag control unit that the front passenger seat is occupied and that the safety belt is being used. The electronic control unit for the airbag system will then
receive incorrect information that will
– cause the safety belt pretensioner to deploy unnecessarily in collisions.
– cause the front passenger airbag to deploy later in collisions in which the front airbag
would otherwise be triggered earlier to help protect an unrestrained front seat passenger.
A pretensioner that has deployed cannot be repaired. The entire safety belt must be replaced.
NOTICE
If the safety belt extender is left attached to the safety belt buckle, the safety belt warning
system will sense that the safety belt for that seat is being used. The warning light will not
come on and the warning chime will not sound even though the seat is occupied and the safety
belt is not being used.
Safety belt retractor, pretensioner, load limiter
Please first read and note the introductory information and heed the WARNINGS
The safety belts in the vehicle are part of the vehicle's safety concept, Airbags and how they work and
consist of the following important features:
Automatic safety belt retractors
Every safety belt is equipped with an automatic belt retractor on the shoulder belt. As long as the
safety belt is pulled out slowly, the shoulder belt will extend to let you move freely under normal driving
conditions. The automatic safety belt retractor locks the belt when the belt is pulled out fast, during
hard braking and in a collision. The belt may also lock when you drive up or down a steep hill or
through a sharp curve.
Safety belt pretensioner
The safety belt retractors for the driver and front seat passenger have a pretensioner that helps take
the slack out of the safety belt and tighten it when the pretensioner is activated.
The pretensioners are activated by the electronic control unit for the airbag system in front, side, and
rear collisions. By tightening the safety belt, the pretensioner helps to reduce the occupant's forward
movement. The belt pretensioner works together with the airbag system; its function is monitored by
the airbag system indicator light. The belt pretensioner will not deploy in a rollover if the side airbags
are not activated.
A fine dust may be released upon activation. This is normal and is not caused by a fire in the vehicle.
Safety belt load limiter
The front safety belts also have load limiters to help reduce the forces applied to the body in a crash.
Heed all safety regulations if the vehicle or individual components of the system have to be
scrapped. Your authorized Volkswagen dealer and authorized Volkswagen Service Facility are familiar
with these regulations, Service and disposal of belt pretensioners.
Service and disposal of belt pretensioners
Please first read and note the introductory information and heed the WARNINGS
The pretensioners are part of the safety belts installed at the front seats in your vehicle. Installing,
removing, servicing, or repairing of safety belt pretensioners can damage the safety belt system and
prevent it from working correctly in a collision. The pretensioners themselves may then also not work
in the event of an accident, or not work properly.
There are some important things you have to know to make sure that the effectiveness of the system
will not be impaired and that discarded components do not cause injury or pollute the environment.
Undeployed safety belt pretensioners and airbag modules contain explosive materials that can cause
serious injuries to the general public and to people who work at dealerships and workshops, scrap
yards, and recycling facilities. For this reason, the systems must be properly handled when they or the
vehicles they are installed in are scrapped.
Undeployed safety belt pretensioners and airbag modules can also pollute the environment. Never
abandon vehicles or vehicle parts. If your vehicle must be scrapped, please make sure that it is done
safely, responsibly, and in compliance with all applicable environmental regulations. Take it to a licensed facility that has the knowledge and experience to properly dispose of the vehicle and its safety
belt system. Your authorized Volkswagen dealer and authorized Volkswagen Service Facility are
familiar with these regulations.
WARNING
Improper handling, care, servicing, and repair procedures can increase the risk of personal
injury and death by preventing a belt pretensioner from activating when needed or by causing it to activate unexpectedly.
The pretensioner can be activated only once. If a pretensioner has been activated, the
safety belt must be replaced.
Safety belt systems including the pretensioners cannot be repaired. Special procedures
are required to remove, install, and dispose of this system.
Never repair, adjust, or change pretensioners or any other part of the safety belt system
yourself. We strongly recommend that you have any work on the safety belt system performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. They
have the necessary technical information, training, and special equipment ⇒ page 319, Parts, accessories, repairs, and modifications.
WARNING
Undeployed safety belt pretensioners and airbag modules contain explosive materials that
can cause serious personal injuries if they are not properly handled when they or the vehicles they are installed in are scrapped.
Never abandon vehicles or vehicle parts.
Always scrap vehicles and vehicle parts, especially those containing undeployed airbag
modules and undeployed safety belt pretensioners, at a licensed facility that has the
knowledge and experience to properly dispose of the vehicle and its safety belt and airbag
systems.
Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate Materi-
al. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all
applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint
system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers
and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend
that you have them perform this service for you.
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