Viking Electronics C-1000A User Manual

The C-1000A Controller dramatically expands
the potential installation sites for many peripher­als such as doorboxes and paging amplifiers.

Doorboxes and paging amplifiers can now be
used on single line, residential or home office
applications as well as on fully loaded systems,
because they are no longer limited to installation
on unused trunk ports.

The C-1000A allows single line phones or phone
systems to share a phone line with one or two

Add Peripherals without Changing

Your Phone System

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• Allows two Viking doorboxes or paging amplifiers

to share a single telephone line with a residential
or business telephone system

• Custom ringing mode allows you to distinguish
doorbox calls from C.O. calls

• Compatible with the following handsfree Viking
models: W-1000, W-2000A, or W-3000

• Call waiting tones indicate which doorbox is call­ing and distinguish a doorbox call from a C.O.
line call

• Calls can be placed on hold when visitors call
from the doorbox or when paging

• Provides two Touch Tone controlled N.O. or
N.C. dry contact closures (5 amp rating) for
door strikes or gate openers

• Compatible with pulse or Touch Tone phones

• Postal lock/keyless entry input

• Built-in talk battery for “No C.O.” applications

• Auxiliary contact output for doorbells, cam­eras, etc.

Power: 120V AC/13.8V AC 1.25A, UL listed adapter provided
Dimensions: 133mm x 89mm x 44mm (5.25" x 3.5" x 1.75")
Shipping Weight: 0.9 kg (2 lb)
Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95%

non-condensing humidity

Door Strike Relay Contacts: 5A @ 30V DC/250V AC maximum
Auxiliary Relay Contacts: .5A @ 125V AC, 1A @ 30V AC
Connections: (2) RJ11 jacks, (1) 12 position terminal block
Pulse Dialing Detection: 10 pps
Talk Battery: 30V DC
Maximum Doorbox Power Supply Length: 100 ft, 24 awg wire

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doorboxes or paging amplifiers. In addition, the C-1000A provides two Touch Tone con-

• Add one or two Viking Doorboxes to your home

or office phones

• Add paging amplifiers to provide loud ringing and
paging to businesses with single line phones or
fully loaded phone systems

• Provide commercial or residential security via two­way handsfree communication from a door or
gate

• Use as a line concentrator (one fax machine or
answering machine can answer three lines)

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trolled relays to operate door strikes
or gate openers.

C-1000A

C-1000A

Door Entry

Controller

June 21, 2002

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A. One or Two Doorboxes Sharing a Phone Line

B. Using the C-1000A with Three Doorboxes and No C.O. Line

The C-1000A can be used to control up to 3 doorboxes. If door/gate control is needed, the C-1000A must be used in
combination with the RC-3 Remote Controller (Fax Back Document 165). In this configuration, the optional RC-3 is
connected in parallel with doorbox 3 to provide up to three additional relay contacts. Note: Doorbox 3 will not have

Touch Tone dialing restriction (security). Be sure to program the RC-3 and the C-1000A with different security codes.

VIKING

©

MODEL C-1000A

VIKING

ELECTRONICS

HUDSON, WI 54016

DOOR ENTRY/PAGING

CONTROLLER

POWER 13.8V AC

LINE IN PHONES STATUS

AUX.CONTACT

OUTPUT

DOOR

STRIKE 1

DOOR

BOX 1

DOOR BOX

POWER

DOOR

BOX 2

DOOR

STRIKE 2

3 4 5 6 7 8 9 10 11

12

12

Back View
of W-1000

Back View

of W-2000A

Talk Battery Switch

OFF ON

Normally

Open

Normally

Closed

Note: See Programming section G.

RC-3 Relay Controller

Door Strike 5
Door Strike 4
Door Strike 3

or

Unused Trunk 

Input of

PABX/KSU

Analog

Phone

Back View

of W-1000

(Doorbox 3)

120VAC

1 2 3 4 5 6 7 8 9 10

13.8V AC
Adapter

included



120V AC

Doorstrike/Magnetic Lock

Gate controllers
do not typically
require power.

Doorstrike/Magnetic Lock

Gate controllers do not

typically require power.

5A@30V DC/250V AC

maximum



5A@30V DC/250V AC
maximum


(2)

See Operation, section A.

See Operation,
section A.



120V AC

13.8V AC
Adapter

included

C.O. Line

or Analog

PABX/KSU

station

VIKING

POWER 13.8V AC

LINE IN PHONES STATUS

Talk Battery Switch

OFF ON

MODEL C-1000A

©

VIKING

ELECTRONICS

HUDSON, WI 54016

DOOR ENTRY/PAGING

CONTROLLER

AUX.CONTACT

OUTPUT

DOOR

STRIKE 1

DOOR

3 4 5 6 7 8 9 10 11

12

BOX 1

DOOR BOX

POWER

DOOR

BOX 2

DOOR

STRIKE 2

12

Normally

Open

Normally

Closed

Note: See Programming section G.

5A@30V DC/250V AC

Gate controllers

do not typically

require power.

Doorstrike/Magnetic Lock

Back View
of W-1000

maximum



Unused 

Trunk

Input of

PABX/KSU

Gate controllers

do not typically

require power.

5A@30V DC/250V AC
maximum

Standard

Analog

Phones

or

Back View

of W-2000A



Doorstrike/Magnetic Lock

The C-1000A can also be used without a C.O. line. This is ideal
for connecting the C-1000A to an unused trunk/line input of your
phone system or connecting to phones used only for doorbox
communication.

1. Connect the power, required doorboxes, and doorstrike out­puts (if required) as shown in section A.

2. Connect an analog phone or PABX/KSU trunk port to the
“PHONES” output of the C-1000A.

3. Be sure the “Talk Battery Switch” is in the ON position.

D. Using the C-1000A with a Postal Lock/Keyless Entry

Important: Electronic components are sensitive to
static electricity. Personnel and the work area
should be grounded before handling.

1. Remove the C-1000A circuit board from the
chassis.

2. Connect the postal lock to the two pin header J5

at the rear of the board and replace circuit board

in the chassis.

3. Connect doorboxes and doorstrike outputs
(if required) as shown in section A.

4. See Operation section A, 5. Postal Lock.

C. Using a C-1000A without a C.O. Line

(3)

VIKING

©

MODEL C-1000A

VIKING

ELECTRONICS

HUDSON, WI 54016

DOOR ENTRY/PAGING

CONTROLLER

POWER 13.8V AC

LINE IN PHONES STATUS

AUX. CONTACT

OUTPUT

DOOR

STRIKE 1

DOOR

BOX 1

DOOR BOX

POWER

DOOR

BOX 2

DOOR

STRIKE 2

3 4 5 6 7 8 9 10 11

12

12

Doorbell

(not included)

or

Camera

(not included)

SECURITY

Not to Exeed

.5A @ 125V AC

1A @ 30V AC

1. Connect the camera or doorbell (not included) as

shown to the right. Note: The C-1000A will not supply
power to the doorbell, an adapter is necessary.

2. Connect doorboxes and doorstrike outputs (if required)
as shown in sections A.

3. Program the Auxiliary Contact Output as desired (see
Programming section B).

4. See Operation section A, 6. Auxiliary Contacts.

E. Using the C-1000A to trigger a Camera or Doorbell

Talk Battery Switch

International

Electronics

[phone]

VIKING

POWER 13.8V AC

LINE IN PHONES STATUS

1

2

3

4

5

6

7

8

90

Enter

Keyed or Keyless

Momentary Closure

VIKING

POWER 13.8V AC

OFF ON

MODEL C-1000A

©

VIKING

ELECTRONICS

HUDSON, WI 54016

DOOR ENTRY/PAGING

CONTROLLER

AUX. CONTACT

OUTPUT

DOOR

STRIKE 1

DOOR

BOX 1

3 4 5 6 7 8 9 10 11

12

MODEL C-1000A

©

VIKING

ELECTRONICS

HUDSON, WI 54016

DOOR ENTRY/PAGING

CONTROLLER

AUX. CONTACT

OUTPUT

DOOR

STRIKE 1

DOOR

BOX 1

3 4 5 6 7 8 9 10 11

12

DOOR BOX

POWER

DOOR

BOX 2

DOOR

STRIKE 2

12

1

2

J5

DOOR BOX

POWER

DOOR

BOX 2

DOOR

STRIKE 2

12

LINE IN PHONES STATUS

G. Adding Paging to Homes and Small Businesses with Single Line Phones

The C-1000A can be used to control a paging amplifier from a single phone line. The amplifier used must provide talk
battery, such as the PA-2A (Fax Back Document 485) or CPA-7B (Fax Back Document 455). If need be, a doorbox
or a second paging amplifier may also be added to the C-1000A Doorbox 2 terminals (see Installation section A).

Note: The C-1000A must be programmed to be in the Paging Mode, ✱4 (see Programming section B and Operation
section B).

VIKING

©

MODEL C-1000A

VIKING

ELECTRONICS

HUDSON, WI 54016

DOOR ENTRY/PAGING

CONTROLLER

POWER 13.8V AC

LINE IN PHONES STATUS

AUX. CONTACT

OUTPUT

DOOR

STRIKE 1

DOOR

BOX 1

DOOR BOX

POWER

DOOR

BOX 2

DOOR

STRIKE 2

3 4 5 6 7 8 9 10 11

12

12

or

C.O. Line

or Analog

PABX/KSU

station

Standard

Analog
Phones

Unused 

Trunk

Input of

PABX/KSU

Talk Battery Switch

OFF ON

VIKING

©

MODEL PA-2A

13.8VAC

1 2 3 4 5

RINGING

LINES

PAGING/LOUD RINGING

AMPLIFIER SYSTEM

PAGING RINGING

BATTERY

FEED

1-3 4-6

OFF ON

VIKING

ELECTRONICS

HUDSON,WI 54016

13.8V AC
Adapter

included

120V AC

120V AC

F. Line Concentrator Mode (One Telcom Device Can Answer up to Three Lines)

The C-1000A can be used as a line concentrator, allowing up to 3 separate C.O. lines to connect to one telcom device.

1. Connect as shown below.

2. Move DIP switch 3 to the OFF position (see Programming section E).

3. Be sure the “Talk Battery Switch” is OFF.

4. See Operation section C.

(4)



13.8V AC
Adapter

included

120V AC

VIKING

DOOR ENTRY/PAGING

POWER 13.8V AC

MODEL C-1000A

©

VIKING

ELECTRONICS

HUDSON, WI 54016

CONTROLLER

AUX.CONTACT

OUTPUT

DOOR

STRIKE 1

3 4 5 6 7 8 9 10 11

12

DOOR

Dip Switches

1 2 3

ON

OFF

BOX 1

DOOR BOX

POWER

DOOR

BOX 2

DOOR

STRIKE 2

12

Talk Battery Switch

Line 1

LINE IN PHONES STATUS

C.O. Line

OFF ON

or Analog

PABX/KSU

station

Red

Green

Line 3

PABX/KSU

or

Line 2

Red

PABX/KSU

Fax Machine

Answering

Machine

Standard

Analog Phone

Green

C.O. Line

or Analog

station

C.O. Line

or Analog

station

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A. Accessing the Programming Mode

2. Accessing the Programming Mode Remotely
a. Call into the C-1000A from a Touch Tone phone. Note: Call in from another line to avoid C.O. busy signals,etc.
b. Answer the call using the device on the “PHONES” port.
c. From either phone enter

✱ followed by the six digit security code (see Programming section D).

d. A double beep will indicate that you have accessed the programming mode.
e. You can now Touch Tone program the features listed in section B below.

Note: Programming from a cell-phone may not be suitable in areas with weak coverage.

1. Accessing the Programming Mode Locally (Security Code Bypass Mode)
a. Move DIP switch 2 from OFF to ON (see Programming section E).

b. Call into the C-1000A from a Touch Tone phone. Note: Call in from another line to avoid C.O. busy signals, etc.

c. Answer the call using the device on the “PHONES” port.
d. A double beep will indicate that you have accessed the programming mode.
e. You can now Touch Tone program the features listed in section B below.
f. When finished programming, move DIP switch 2 to the OFF position.

Note: Programming from a cell-phone may not be suitable in areas with weak coverage.

(5)

B. Quick Programming Features

Door strike 1 activation time .5 - 10 seconds (see “Note” below) ............................

Door strike 2 activation time .5 - 10 seconds (see “Note” below) ............................

Auxiliary contact activation time .5 - 10 seconds (see “Note” below) ......................

Note: 00 = .5 seconds, 01-10 = 1-10 seconds, factory set to 00 (.5 seconds).

Auxiliary contact latched while either doorbox is activated ......................................

Auxiliary contact activated in custom ring cadence .................................................

Security Code (factory set to 845464) .....................................................................

Disable all special modes listed below (factory default) ..........................................

Doorbell mode ........................................................................................................

Custom ring mode ...................................................................................................

Multiple relay activation mode .................................................................................

Paging mode ...........................................................................................................

Inhibit latching commands mode ............................................................................

To reset to factory settings ......................................................................................

Note: Multiple modes may be selected.

2 digits (00-10)
2 digits (00-10)
2 digits (00-10)

11
12
6 digits (0-9)

✱0
✱1
✱2
✱3
✱4
✱6

###

+
+
+

+
+
+

#01
#02
#03

#03
#03
#47

Memory

Location

Enter Digits

- then -

Enter Digits

Enter

03 #01

11 #03

12 #03

✱2

Programming the C-1000A...

1. ...to set door strike 1 to activate for 3 seconds

2. ...to set the auxiliary contacts to activate a camera while either doorbox is activated

3. ...to set the auxiliary contacts to activate an external ringer or strobe light in a custom ring cadence

while either doorbox is ringing

4. ...to have doorboxes ring phones in a custom ring pattern

C. Programming Examples

D. Security Code

This six digit number can be used to access the programming mode. The security code has been factory set to 845464
(V-I-K-I-N-G). It is recommended that you change the security code to a personal 6 digit number. To change the secu­rity code, access programming (see Programming section A). Enter six digits 0-9 followed by #47. If you have for­gotten your security code, follow the steps in Programming section A, 1. Accessing the Programming Mode
Locally. Note: The security code must be six digits in length and can NOT contain a

✱

or #.

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A. Doorbox Controller

A visitor pressing the “Call” button will cause the phones connected to the “PHONES” port to ring. Simply
answer your phone to converse with the visitor.

G. N.O./N.C. Contact Selection

F. Mode Descriptions

Selection shunts are provided for each door strike
relay and the auxiliary relay. Place the shunt in the left
position for normally open contacts, or in the right posi­tion for normally closed contacts. These shunts are
located directly above the terminal block positions that
they control.



1. Communicating with the Doorbox

(6)

Switch

1

2

3

E. Dip Switch Programming

Description

Doorstrike

Activation Time

Security Code

Bypass Mode

Mode

Selection

Operation

OFF - .5 seconds (factory setting)
ON - 10 seconds

OFF - Normal Mode (factory setting)
ON - Security Code Bypass Mode

OFF - Line Concentrator Mode
ON - Normal Operation (factory setting)

a. Visitor Initiated Call

A doorbox may be monitored from any phone connected to the C-1000A by Touch Tone dialing a “#” followed by
a Touch Tone “1” or “2” to monitor doorbox 1 or doorbox 2 respectively. This feature is not available for pulse
dialing phones. Note: Do not attempt doorbox monitoring while a call is in progress, the call will be discon-

nected.

Note: When monitoring, the auxiliary contact will only work on the Continuous Mode (11).

b. Monitoring Doorboxes

Entering these codes while in programming will switch the C-1000A into the corresponding mode.

Disable Special Modes (✱0): This command disables (clears) all the special modes listed below. Enter this command

before programming the rest of the selections to be sure no unwanted modes are set.

Doorbell Mode (

✱1): In this mode, the ring signal from either doorbox is prevented from going through to the

“PHONES” port. This is useful when a conventional door bell is connected to the auxiliary contacts. Now when some­one activates a doorbox, the doorbell will chime rather than the phone ringing (see Programming section B).

Custom Ring Mode (

✱2): With this mode selected, the ring signal from the device ports are interrupted in a double

burst pattern, making it easier to determine if the incoming call is from a doorbox or the C.O. line.

Multiple Relay Activation Mode (✱3): If selected, after a door strike command is entered, the phone is switched back
to the doorbox port so additional doorstrike (relay activation) commands can be entered. This is useful when letting
someone through your gate with the first command then unlocking your front doorstrike with a second command. To
return to the call on hold, enter “#”.

Paging Mode (

✱4): In this mode a paging system that provides talk battery (Viking PA-2A or CPA-7B) can be con-

nected to one of the doorbox ports. When the person on the phone wants to make a page, they can enter “#” and a “1”
or “2” depending on which port the paging amplifier is on. After the announcement is made another “#” will return them
to the phone conversation.

Inhibit Latching Commands Mode (

✱6): In some installations it is critical that the door strike or door actuator not be

turned on for long periods of time. To prevent this from happening, enter ✱6 when in programming. In this mode, the
toggle command (✱#) and the continuous activation command (✱1) are ignored.

Dip Switches

1 2 3

ON

OFF

VIKING

DOOR ENTRY/PAGING

POWER 13.8V AC

LINE IN PHONES STATUS

MODEL C-1000A

©

VIKING

ELECTRONICS

HUDSON, WI 54016

CONTROLLER

AUX.CONTACT

OUTPUT

DOOR

STRIKE 1

3 4 5 6 7 8 9 10 11

12

DOOR

BOX 1

DOOR BOX

POWER

DOOR

BOX 2

DOOR

STRIKE 2

12

VIKING

DOOR ENTRY/PAGING

POWER 13.8V AC

LINE IN PHONES STATUS

MODEL C-1000A

©

VIKING

ELECTRONICS

HUDSON, WI 54016

CONTROLLER

AUX.CONTACT

OUTPUT

DOOR

STRIKE 1

3 4 5 6 7 8 9 10 11

12

DOOR

Normally

Open

BOX 1

DOOR BOX

POWER

DOOR

BOX 2

DOOR

STRIKE 2

12

Normally

Closed

If a C.O. line call is in progress and a doorbox is activated, a single or double “call waiting” tone will be heard indi­cating doorbox 1 or doorbox 2 is calling. To place the in-progress call on hold and answer the calling doorbox, sim­ply dial a Touch Tone “#”, pulse dial a “2” or hook flash twice.

2. Placing C.O. Line Calls on Hold

(7)

To activate a relay contact, you must be communicating with a doorbox. Simply Touch Tone dial “

✱✱”, pulse dial a

“3” or hook flash three times. Two confirmation tones will be heard and the relay will be activated for the pro­grammed doorstrike activation time. The phone will then be returned to the C.O. line. If a call was in progress, the
original caller will be taken off hold to continue the conversation. To return to the original call without activating a
relay, Touch Tone dial “#”, pulse dial a “2” or hook flash twice.

3. Activating a Doorstrike, Magnetic Lock or Gate Controller

6. Auxiliary Contacts

The auxiliary contacts are a separate set of contacts that can be programmed (see Programming section B) to acti­vate in different patterns when doorbox 1 or doorbox 2 is off hook. A momentary activation, a continuous activation
while the doorbox is off-hook, and a ring cadence pattern are available.

If an auxiliary contact activation time is programmed (two digits 00-10 followed by #03), when either doorbox is
activated, the auxiliary contacts will activate for the programmed time (.5 - 10 seconds). This is ideal for operat­ing a doorbell or chime.

a. Timed Activation

If the auxiliary contact is programmed to continuously activate (11 followed by #03), while either doorbox is ring­ing or off-hook, the auxiliary contacts will latch. This is ideal for controlling cameras, lights, etc.

b. Continuous Activation

If the auxiliary contact is programmed to custom ring cadence (“12 #03”) when doorbox 1 is activated, a repeat­ing 1 second on and 3 seconds off contact pattern is generated. If doorbox 2 is activated, a repeating double
burst contact pattern is generated with 3 seconds off between patterns.

c. Ring Cadence Activation

Activate doorstrike relay 1 or 2 ..................................................

Continuously activate doorstrike relay 1 or 2 ............................

Continuously de-activate doorstrike relay 1 or 2 .......................

Activate opposite doorstrike relay .............................................

Toggle relay from last position ...................................................

Answer or disconnect a doorbox call .........................................

Monitor doorbox 1 .....................................................................

Monitor doorbox 2 .....................................................................

Pulse Dial/Flash Commands

✱✱ Pulse dial 3 or hook flash 3 times
✱ 1
✱ 0
✱ 2
✱ #

# Pulse dial 2 or hook flash 2 times
# 1
# 2

Touch Tone
Commands

4. Features

Note: When on the C.O. line, if a Touch Tone other than # is entered, any additional Touch Tones in that dial string
will be ignored. To regain control of the C-1000A, the phone must be momentarily placed on-hook.

5. Postal Lock/Keyless Entry

When a momentary postal lock contact closure is made across pins JP5 (see Installation section D), the doorstrike
1 contact will activate for the programmed time.

The first ringing line will ring to the “PHONE” port of the C-1000A. On outbound calls, the C-1000A will default to the
primary line (line connected to the “Line In” port). To access the lines connected to “Doorbox 1” port or “Doorbox 2”
port, simply dial Touch Tones “#1” or “#2” respectively. Note: DIP switch 3 must be in the OFF position.

B. Paging Controller

C. Line Concentrator

In this mode a paging system that provides talk battery (Viking PA-2A or CPA-7B) can be connected to one of the door-
box ports. When the person on the phone wants to make a page, they can enter “#” and a 1 or 2 depending on which
port the paging amplifier is on. After the announcement is made, if a call was in progress, another “#” will return them
to the phone conversation.

Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or
subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate
such changes.

Fax Back Doc 155 ZF301500 Rev APrinted in the U.S.A.

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The C-2000 allows up to 4 entry phones to call into your existing residen­tial or business phones or phone system. Tenants may answer the call,
converse with the visitor and activate a contact closure to control electron­ic gates or door strikes.

The C-2000 provides “Caller ID,” “Call Waiting ID” and “Call Waiting” tones
when the phone line is in use. Tenants may gain entry at each gate by
entering a Touch Tone keyless entry code.

Create an advanced door entry system by using the C-2000 in combination
with the K-1700-3 handsfree phone.

The K-1700-3 features a vandal and weather resistant stainless steel face­plate with a heavy duty keypad. The K-1700-3 comes complete with a stan-

dard, flush mount, rough-in box. In addi­tion, the K-1700-3 may be surface mount­ed using Viking’s VE-6x7 backbox. For
more information on the VE-6x7, retrieve
Fax Back Document 424.

For more information on the C-2000,
retrieve Fax Back Document 156. For
more information on the K-1700-3, retieve
Fax Back Document 157.

These Viking doorboxes are designed to be installed
on the unused telephone line input of nearly any
phone system.

When the Call button is pressed, the doorbox gener­ates a standard ring cadence for an adjustable num­ber of rings. To converse with the visitor, the inside
party simply answers the call from the phone of their
choice. For noisy environments, the doorbox’s “push­to-talk” feature may be used.

The flush mount W-1000 doorbox is made of black
powder painted aluminum. The surface mount W-2000A doorbox is made of UV
resistant plastic. The flush mount W-3000 doorbox is made of vandal and weath­er resistant stainless steel.

The W-1000 and W-3000 may be surface mounted using Viking’s VE-5x5 back­box. For more information on the VE-5x5, retrieve Fax Back Document 424.

Fore more information on the W-1000 or W-2000A, retrieve Fax Back Document

170. For more information on the W-3000, retrieve Fax Back Document 180.

W-1000

W-2000A

W-3000 with VE-5x5

C-2000

K-1700-3 with VE-6x7

K-1700-3