33
32
Product Care
PROFESSIONAL SERIES OUTDOORGAS GRILLWARRANTY
O
NE YEAR FULL WARRANTY
O
utdoorgas grillsand all of their componentparts, except as detailedbelow*, are warranted tobe free from
d
efective materialsor workmanship in normal household use for a period of twelve (12) months from the date of
o
riginal retail purchase. Viking Range Corporation, warrantor, agrees torepair or replace, at itsoption, anypart
whichfails or is found tobe defective during the warrantyperiod.
*Painted anddecorativeitems (including ceramicbriquettes) are warranted to befree from defective materialsor
workmanshipfor a periodof ninety (90) daysfrom the date of originalretail purchase. ANY DEFECTSMUST BE
R
EPORTED TO THESELLING DEALER WITHIN NINETY (90) DAYS FROMDATE OF ORIGINAL RETAIL
P
URCHASE. Viking Range Corporation uses the mostup-to-dateprocessesand best materialsavailable to
p
roduce all color finishes. However, slight color variation may be noticed becauseof the inherent differences in
p
aintedparts and porcelain parts as well as differences inkitchen lighting,product locations, and other factors.
FIVE YEAR LIMITEDWARRANTY
Any burner assemblies, TruSear™ infrared burner, infrared rotisserie burner, or porcelain grillgrate whichfails due
to defectivematerials or workmanshipin normal householduse duringthe second throughfifth year from the
d
ate oforiginal retail purchase will be repaired orreplaced,free of charge for the part itself, with the owner
p
ayingall other costs, including labor. Corrosion, scratching, and discoloration due to improper use and careof
t
he outdoor productis excludedfrom this warranty.
LIFETIME LIMITEDWARRANTY
Any stainlesssteel partor porcelain grillgrate whichrusts through dueto defective materials orworkmanship in
normalhousehold use during the fifth throughthe useful lifetime of thegrill fromthe date of original retail
purchase will be repaired or replaced,free of charge for the part itself, with the owner paying allother costs,
including labor.
NINETY(90) DAYRESIDENTIAL PLUSWARRANTY. This warranty applies to applications where use of the
product extends beyond normal residential use. Examples are,but not limited to,bed and breakfasts, fire
stations, private clubs, churches, etc. This warranty excludes all commercial locations such as restaurants, food
service locations and institutional food service locations.
This warrantyextends tothe original purchaser ofthe product warranted hereunder and to eachtransfereeowner
of theproduct during theterm of the warranty.
This warrantyshall applyto products purchased and located inthe United States and Canada. Products must be
purchased inthe countrywhere service is requested. Warrantylabor shallbe performedby an authorized Viking
RangeCorporationservice agency orrepresentative. Warrantyshall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product forany reason, alteration,improper installation,
improper operation, or repair orservice of the product byanyone other than an authorizedViking Range
Corporationservice agency or representative. This warranty doesnot apply tocommercial usage. Warrantor is
not responsible forconsequential orincidentaldamage whether arising out of breach ofwarranty, breach of
contract, orotherwise. Some jurisdictions do notallow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply toyou.
Ownershall be responsible forproper installation, providing normalcare and maintenance, providing proof of
purchase upon request, and making the appliance reasonablyaccessiblefor service. If the product or oneof its
component parts contains adefect or malfunction during thewarranty period,after a reasonablenumber of
attempts by the warrantor to remedy the defectsor malfunctions, the owner is entitled to either a refund or
replacementof the product or its component part orparts. Warrantor’s liabilityon any claimof any kind,with
respect to the goodsor servicescovered hereunder,shall in no case exceed theprice of thegoods or service or
part thereofwhich givesrise to theclaim.
WARRANTY SERVICE
Underthe terms of this warranty, service must be performed by a factoryauthorizedViking RangeCorporation
service agentor representative. Service will be providedduring normal business hours, andlabor performed at
overtime or premiumrates shallnot be covered by this warranty. Toobtain warranty service,contact thedealer
from whom theproduct was purchased,an authorized Viking Range Corporationservice agent, or Viking Range
Corporation. Provide model andserial number anddate of original purchase. For thename of yournearest
authorized Viking Range Corporation service agency, callthe dealerfrom whom the product waspurchasedor
VikingRange Corporation. IMPORTANT: Retain proof of originalpurchase toestablishwarranty period.
The return ofthe Owner Registration Card is not a conditionof warrantycoverage. You should, however, return
the Owner Registration Card so that Viking RangeCorporation can contactyou should any question ofsafety
arisewhich couldaffect you.
Any implied warranties of merchantability andfitness applicable to theabove described burner assemblies,
infrared rotisserie burners, porcelain grillgrates, andstainlesssteel partsare limitedin durationto the period of
coverage of the applicableexpress written limitedwarrantiesset forth above. Some jurisdictions do not allow
limitationson how long an implied warranty lasts, sothe above limitation maynot apply toyou. This warranty
givesyou specificlegal rights, andyou may alsohave other rights which may vary from jurisdiction tojurisdiction.
Specifications subject tochange without notice.
Warranty
Service Information
If service is required after checking the troubleshooting guide,
call your Viking dealer or authorized service agency. The
name of the authorized service agency can be obtained from
the dealer or distributor in your area.
When you make a service call, be sure to have the following
information handy:
• Model Number
• Serial Number
• Date of Purchase
• Name of dealer from whom purchased
Be ready to clearly describe the problem that you are having
with your Viking refrigerator.
If you are unable to obtain the name of an authorized service
agency, or if you continue to have service problems, contact
Viking Range Corporation at (888) 845-4641 or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will
need it if service is ever required.
The serial number and model numbers for your refrigerator
are located on the upper wall, behind the lighting:
Model No. ____________________Serial No. ________________
Date of Purchase __________ Date Installed ________________
Dealer’s Name __________________________________________
Address ________________________________________________
_______________________________________________________
If service requires installation of parts, use only authorized
parts to insure protection under the warranty.
Keep this manual with your refrigerator for future
reference.