The diagram at the right is from the ADA
Standards for Accessible Design Regulations.
Does it look confusing? We’re going to try to
make the ADA requirements for elevator and
emergency phones easier to understand - by
putting them
If you own or manage a building, you’re aware
of your duty to make it safe and accessible to
everyone. The passage of the Americans With
Disabilities Act (ADA) in 1992 brought with it
several new regulations pertaining to equal
building access for the disabled. Elevator access
was one of the issues addressed in the Act. So
too was the issue of equal access to emergency
assistance in the event of an elevator emergency. To obtain that emergency assistance and guarantee that it be available to everyone including the disabled, the Act put in place new requirements for the emergency
phones traditionally located in elevators.
Do you have to install emergency phones?
IINN PPLLAAIINN EENNGGLLIISSHH
.
If you don’t already have emergency phones in your building’s elevators, and your local
building code does not require them, then the ADA does not force you to install them.
However, you should be aware that emergency elevator phones have become standard
in the industry. If passengers were injured in your elevator and unable to summon emergency help, and the failure to obtain help in a timely manner worsened their condition,
they may easily claim that you failed to follow commonly accepted building safety standards by not installing emergency phones in your buildings.
If you already have phones in your elevators, or are being asked to install them by local
building inspectors, be aware that ordinary telephones do
lations. Not only do ordinary phones fail the compliance test, they are usually far more
costly over the long run due to the continuing expenses associated with vandalism.
Replace a few stolen hearing-aid compatible handsets and you’ve already exceeded the
cost of a vandal-resistant ADA-compliant phone.
ADA requirements also pertain to all other types of emergency phones you may volun-
tarily choose to install. Whether they are being installed to meet local code, for safety rea-
sons, emergency phones in hallways, lobbies, parking ramps or garages, all of these
phones must be accessible to all users including the physically impaired. Thus, they must
all be ADA compliant.
1. The phone must be located no more than 48” from the floor.
This requirement is designed to keep elevator phones within the reach of wheelchair
passengers.
2. If the telephone has a handset, the handset
cord must be at least 29” long.
This is to allow physically impaired passengers to operate the
phone from a wheelchair. If you were allowed to simply install
a longer coiled cord you would encounter two problems. First,
a long coiled cord is difficult to retain inside an elevator
phone cabinet–they fall out every time the cabinet door is
opened. Secondly, once they fall out, they are easily severed
by the sharp edges on the cabinet door. That means repeated replacement costs for you, and periods of noncompliance.
Also, in elevators and ARAs (Areas of Rescue Assistance),
coiled cords are an invitation to vandalism and total phone
destruction. For example, the standard procedure for attempting to vandal-proof a modular-ended coiled cord is to
remove the squeeze tab from the modular plug. This makes
theft difficult without a special removal tool. Unfortunately, it
also frustrates vandals and ultimately results in them ripping out the entire phone,
causing far more destruction to the phone, than if the modular clip were left intact.
An armored cable handset, the kind you find on many outdoor pay telephones, vastly reduces the risk of handset theft and vandalism. A 29” armored cable is just about
impossible to store inside an elevator telephone cabinet. Armored cables cost far
more than standard coiled cords.
2299””
MMiinniimmuumm
3. Emergency phones must be hearing aid compatible.
• They must be capable of a volume increase of at least 12 decibels with a
maximum increase of 18 decibels above normal.
• If a hearing aid compatible, volume-control handset is used, the volume increase
may exceed 18 decibels, provided that an automatic reset is provided to lower the
volume for the next use.
Hearing-aid compatible handsets with volume controls are available from most telephone dealers. They are usually stocked in the “G” handset design (old style handset
with round earpiece and mouthpiece), and the “K” design (newer design with square
earpiece and mouthpiece). Unfortunately, they are rarely available in the dial-inhandset design. Both the “G” and “K” series hearing-aid, volume-control handsets
are considerably more expensive than standard handsets. Lose one of these handsets
to vandals, and the replacement cost will exceed the phone’s value.
4
Page 6
4. The emergency telephone must not require voice communications alone.
• It is essential that emergency communication not be dependent on voice
communications alone because the safety of people with hearing or speech
impairments could be jeopardized.
Only the government could word this statement backwards. What it is saying is that,
when we think of emergency communications, we usually think of a two-way voice
conversation. However, to those with vision, hearing, and speech impairments, communication takes on a different meaning entirely – and it’s not always audible.
The ADA is explicit that emergency phones must make accommodations for those
with such impairments. So, the phones must not only be capable of two-way voice
communications, but also electronic and visual communication as well.
For those with speech impairments, the phone must transmit the location of the calling phone to emergency personnel. This can be accomplished by activating a prerecorded voice message, or by transmitting an electronic or digital identifier code to the
personnel receiving the call. Viking emergency phones are Central Station
Monitoring compatible and are capable of delivering a digital announcement to
identify the location of the emergency call.
For those with hearing impairments, the phone must include a
visual indicator that the call has been received
and that help is on the way. The visual com-
munication provision can be as simple as
a light, illuminated by emergency personnel. Viking emergency phones have a
“Call Connected” LED which lights when
the call is answered.
5. Emergency telephones must have push-button controls where
service for such equipment is available.
It is just common sense that physically impaired passengers would have difficulty using rotary dial telephones.
During a power failure, even able-bodied passengers
may have difficulty using a rotary dial phone.
Viking offers single push button dialing
which eliminates toll call abuse and
reduces vandalism. When the button
is pressed, the phones can dial up to
5 programmable emergency numbers and 2 Central Station numbers.
An area, which has direct access to an exit, where people who are unable to use stairs
may remain temporarily in safety to await further instructions or assistance during emergency evacuation.
The ADA requires these special emergency gathering areas for disabled persons. This part
of the Act applies to multi-story residential, commercial, and retail buildings. It’s ultimate
purpose is to provide a way to locate and communicate with those persons who need
emergency assistance because they are unable to safely negotiate emergency stairways
alone.
Each area of rescue assistance shall be identified by a sign which
states "AREA OF RESCUE ASSISTANCE" and displays the international symbol of accessibility (shown right).
Does an ARA need an emergency phone?
In regards to ARAs, the American’s with Disabilities Act also states that a method of twoway communication, with both visible and audible signals, shall be provided between
each Area of Rescue Assistance and the primary entry. The two-way communication has
similar ADA requirements as elevator telephones:
• Emergency communication must not be dependent on voice
communications alone.
• Emergency phones must include some
type of visual notification.
• Instructions on the use of the Area of
Rescue Assistance under emergency
conditions should be posted next to
the two-way communications system.
Phones in ARAs are federally mandated. In this respect, the American’s with Disabilities
Act supersedes all local codes.*
** NNOOTTEE::
your area must always have the final say regarding compliance, except for ARAs. This
guide is not intended to supersede their authority, nor is it intended as legal advice.
Elevator codes are different in every city and state. The elevator inspectors in
6
Page 8
VIKING
EEMMEERRGGEENNCCYY//EELLEEVVAATTOORR PPHHOONNEESS
Meet all ADA requirements and more!
• ADA Compliant
• Handsfree
• Vandal-Resistant
• Phone Line Powered
• Remote Programming
• Digital Voice Announcer
• Extended Temperature Range
• Dials up to 5 Numbers
• Central Station Monitoring
Capabilities
• Enhanced Weather Protection
E-1600-02A
E-1600A-BLT-EWP
K-1600-EHFA
E-1600-03B
E-1600-45A
VIKING Electronics makes eight different chassis and two models with no chassis. Each
is designed with your budget and application in mind. Each phone is capable of communicating in both voice, and data format. VIKING Emergency phones allow you to transmit
location information via a programmed Touch-Tone code or ADEMCO formats, including
Ademco Contact I.D. Format, Ademco High Speed, 4+1 Express, and 4+2 Express
Format. Ademco protocols are the most commonly accepted formats in the alarm moni-
toring business today. We are continually working with other alarm equipment manufacturers to add their formats. In addition, to transmitting a central station compatible code
format, all VIKING phones can be programmed to send a Touch-Tone code to the receiving party.
VIKING phones come with stainless steel push-buttons and ADA-required markings,
including Braille labels. The visual and Braille markings instruct the caller “Push to Call.”
Providing a single “Push to Call” button eliminates the need for callers to read an instruction placard or search for dialing instructions during an emergency situation. Eliminating
the dial also eliminates the potential for
Select models are available with E
added weather protection for harsh environments (
E-1600A
toll abuse and the need to install a toll restrictor.
nhanced Weather Protection (EWP). EWP models have
E-1600-55A
see ppage 99
).
E-1600-20A
7
Page 9
VIKING
EEMMEERRGGEENNCCYY PPHHOONNEESS
MMOODDEELL:: EE-11660000AA
DDiimmeennssiioonnss::
MMaatteerriiaall::
CCoonnnneeccttiioonnss::
MMoouunnttiinngg::
tion boxes or recess mount in elevator phone boxes.
OOppttiioonnaall EEnnhhaanncceedd WWeeaatthheerr PPrrootteeccttiioonn ((EEWWPP)):: EE-11660000AA-EEWWPP
MMOODDEELL:: EE-11660000-0033BB
DDiimmeennssiioonnss::
MMaatteerriiaall::
CCoonnnneeccttiioonnss::
MMoouunnttiinngg::
x 4” electrical junction boxes or recess mount in elevator phone boxes.
OOppttiioonnaall EEnnhhaanncceedd WWeeaatthheerr PPrrootteeccttiioonn ((EEWWPP)):: EE-11660000-0033BB-EEWWPP
Overall - 127mm x 127 x 57mm (5.0” x 5.0” x 2.25”)
16 gauge zinc plated steel
Standard - RJ11, EWP - Gel-filled butt connectors
Mount behind custom elevator panels
1070mm x 152.4mm x 109.3mm (42” x 6” x 4.5”)
Enclosure - .125 aluminum, 76.2mm x 152.4mm (3” x 6”) tube, powder
Surface mount to rigid wall or post
1,000,000 candle power
Color-coded wires with gel-filled butt connectors
251mm x 174mm x 53mm (9.875” x 6.86” x 2.10”)
.062” (16 Gauge) Red powder painted steel
RJ11
Recess mounted in standard elevator phone box (10.0” x 7.0” x 3.0”)
VIKING
EEMMEERRGGEENNCCYY PPHHOONNEE FFEEAATTUURREESS
Enhanced Weather Protection (EWP)
Some applications demand extra protection. Phones that are
mounted outside exposed to the elements, in salty air near the
ocean, in high humidity, exposed to a corrosive atmosphere or
vehicle exhaust all need an extra measure of weather and corrosion resistance.
First, we use weather-sealed push button switches, trim
pots and DIP switches so you can adjust microphone
and speaker volumes and set programming features
right at the installation site.
Then, we hand solder all wires to eliminate the kind of corrosion that can occur in ordinary electrical connectors. We also hand seal the connections at the push button switch, microphone, and
"Call Connected" LED using a special non-corrosive silicone sealant.
We use a special microphone boot that acts as a shield against water
penetration. A mylar speaker is used with rubber mounting gasket.
Closed cell foam gasketing is used behind front panels to prevent
water penetration.
Finally we "Pot" the entire board in a clear flexible urethane encapsulating material leaving the weather sealed field-adjustable trim pots
and DIP switches accessible.
9
Fax back No. 859
Page 11
Dials up to 5 different numbers on busy or no answer
The built-in dialer can be programmed to dial five different numbers of up to 20 digits
each. When properly programmed, the
grammed speed dial numbers until answered.
The dialer is phone line powered. That means it will operate in power outage conditions
without the need for special power supplies or backup batteries. The phone can be
remotely programmed and reprogrammed over ordinary telephone lines using a 6-digit
security code.
During the dialing process, the “Call Connected” LED will flash to inform the caller that
the phone is operating. Once the call is connected, the emergency service personnel simply press a Touch Tone “
communication, informs the caller that the call is in the process of dialing or that the call
has been received, satisfying the ADA regulations requiring both voice and visual communication.
✱” to steadily illuminate the “Call Connected” LED. This visual
11660000AA
Series phone will cycle through the pro-
Voice message location identifier
VIKING’s voice location identifier automatically transmits your pre-recorded announce-
ment when a call is answered. Critical for situations requiring fast action or if the caller is
incapacitated. When used with central monitoring stations that do not have “voice over”
11660000AA
the
another number with the voice announcements.
Series Emergency Phones can be programmed to first send data then call
Compatible with ADEMCO formats
VIKING Emergency Phones are so versatile that you can program them to call into a cen-
tral station when your staff is unavailable. Ademco formats are the most popular protocols for central stations, and VIKING phones transmit four of them – Ademco Contact I.D.,
Ademco High Speed, 4+1 Express, and 4+2 Express. That makes VIKING Emergency
Phones the perfect choice for all office buildings, apartments, and factories – especially
those where in-house security is available by day, but not after hours. VIKING Emergency
Phones can first call your in-house security staff. Then, if it hears no answer, it can automatically revert to a central station phone number. For a small monthly monitoring fee,
you can rest assured that all emergency calls will be handled promptly. Contact your local
alarm company about monitoring
service for your emergency phones.
Handsfree communication
VVIIKKIINNGG
Each
boosts volume to the ADA required levels. Hands-free communication eliminates the need
for special hearing-aid compatible handsets, long coiled cords, and armored cables.
Eliminating the handset eliminates handset theft and handset vandalism. Insist on a
handsfree emergency phone!
ADA-compliant elevator phone contains a line powered speakerphone that
Just need the network?
EE-11660000-5522AA
emergency phones without the chassis. The
a standard emergency phone and the
button (Help and Info) emergency phone. These are used
for applications where the elevator doesn’t require the traditional housing. Kit includes printed circuit board, speaker, switch, RJ-11 jack and cable harness assembly.
are essentially the
VVIIKKIINNGG
models
EE-11660000AA
EE-11660000-5500AA
EE-11660000-2200AA
and
EE-11660000-5500AA
EE-11660000-5522AA
and
is
is a two
Two-Button Emergency Phone
EE-11660000-2200AA
The
gency phone can dial up to 5 programmable emergency numbers as well as 2 central station numbers. In addition, it features
IInnffoo
an "
" button that will allow users to dial up to 3 non-emer-
gency numbers. Also available in a non-chassis model, the
11660000-5522AA
(shown with optional
.
VVEE-55xx55
backbox) emer-
Emergency Tower Phone with Strobe Light
At the simple push of a button, the
to your emergency personnel and send a digital announcement to identify the location of the emergency call. In addition, the tower phone’s
bright (1million candle power) strobe light will instantly begin flashing to
deter further activity and make it fast and easy for Police or Security personnel to locate the site of the emergency. Comes standard with
Enhanced Weather Protection (EWP).
EE-11660000AA-BBLLTT-EEWWPP
will initiate a call
EE-
Though the strobe requires external power to operate, rest assured that
communication is ALWAYS possible, even during power failures! All
phone numbers, location numbers and programming parameters are
stored in non-volatile memory. No batteries are required to hold the
memory.
Universal Emergency Phone Kit
EE-11660000-5555AA
11
The
phone kit. It is designed to be installed behind an elevator car
panel or wherever a unique panel or chassis is required for your
specific application. The
tures as
allows the user to customize the appearance by using existing or
custom elevator/emergency panels
VVIIKKIINNGG
is a universal ADA compliant emergency
EE-11660000-5555AA
’s other
11660000AA SSeerriieess
has all the same great fea-
emergency phones, but
Page 13
OOTTHHEERR
VIKING
PPRROODDUUCCTTSS......
Line Sharing Devices
Why pay for a dedicated line for your elevator/emergency phone or alarm panel?
LLSSDD-22
The
share an existing phone line with an emergency
phone or other priority alarm device. This can save
hundreds of dollars a year over leasing a dedicated
phone line. The
or analog PABX/KSU station.
LLCC-88
The
each elevator cab in an office, college, hotel, hospital, etc. A call initiated by any emergency phone is sent to the C.O. line. Subsequent calls
activate call waiting tones to alert the emergency personnel that another phone has gone off-hook.
Line Concentrator eliminates the monthly charges for dedicated phone lines to
Line Sharing Device allows the user to
LLSSDD-22
can be used on any C.O. line
Fax back No. 262
All inbound calls are answered by the
gency personnel then dials a Touch Tone command to
connect to one of eight phones.
LLCC-88
. The emer-
Fax back No. 225
Handsfree Speaker Phone with Dialer
EE-3300
The
and reliable handsfree communication and can be
connected directly to a C.O. line or analog PABX/KSU
station. The
in dialer, and intelligent call progress detection for
automatic hang-up when the call is completed. The
3300
handsfree phone is designed to provide quick
EE-3300
features non-volatile memory, a built
is also available with Enhanced Weather Protection.
Fax back No. 212
Two-Way Phone Line Simulator
DDLLEE-220000BB
The
fect for applications where emergency personnel
are in-house. It can form a private network
between the emergency phones and the security
department. As soon as the emergency phone
goes off-hook, the
age and talk battery onto the line.
Two-Way Ringdown Circuit is per-
DDLLEE-220000BB
generates ring volt-
Fax back No. 605
EE-
12
Page 14
Polling & Diagnostics Kit
Providers of emergency and elevator phones
have a duty to ensure that the phones are
operable at all times. An inoperable or vandalized phone can mean huge liability issues.
VVIIKKIINNGG PPBB-110000
The
to 500
scheduled basis and log the results of each
poll. In addition to polling
capable of returning DTMF tones. The
requiring a Phone Line to RS-232 interface.
The
tus through a high powered one million candle power strobe light.
BBLLKK-33-EEWWPP
The
can be used equally well in loud warehouses or factories, where
ringing phones can not be heard. Alternatively, the
be used to add emergency notification to pre-existing emergency
phones by turning on the strobe light when the emergency phone
is in use.The kit includes a 4” diameter x 3" high waterproof blue
strobe, loop detector board, power supply, 20 ft of wire, wire nuts
and mounting hardware. Operational temperature range is -15°F to 130°F. The
EEWWPP
comes standard with Enhanced Weather Protection (EWP).
provides high visibility indication of analog line sta-
is the ideal solution for the hearing impaired and
BBLLKK-33-EEWWPP
Fax back No. 653
can
BBLLKK-33-
Remote DTMF Controllers
RRCC-22AA
The
operation from any standard Touch Tone telephone.
The controller is designed to be installed either locally or remotely.
13
Remote Controller provides remote relay
Fax back No. 160
RRCC-33
The
trol up to 3 maintained ON, maintained OFF, or
momentary relay contacts from a remote location. The
RRCC-33
memory. Up to three
the same line to control up to nine relays.
enables a standard Touch Tone phone to con-
is fully user programmable and uses non-volatile
RRCC-33
Fax back No. 165
’s can be daisy chained on
Page 15
Backboxes and Gooseneck Pedestals
Viking’s
VE-55x5, VE-66x7
er resistance, as well as versatility to many Viking products.
VE-SSeries
The
backboxes are black powder painted steel, weather resistant boxes designed to be surface mounted to a single gang box, a wall
or a gooseneck pedestal.
Viking’s gooseneck pedestals are designed to be used in
conjunction with any of the
VE-GGNP
The
is a 4 foot tall gooseneck pedestal for pedestrian or car applications. The
foot tall gooseneck pedestal with dual heights to
and
VE-SSeries
VE-55x10
backboxes add vandal and weath-
backboxes.
VE-GGNP-22
allow easy access for
either car or truck applications.
is a 6
VE-5x10VE-6x7VE-5x5
VE-GNP-2
Fax back No. 424
VE-GNP
Add Panel Lighting to Your Viking Doorbox or Entry Phone
VE-LLIGHT
The
kit adds bright LED illumination to any doorbox or entry phone that is
housed in a Viking
VE-55x5
or
VE-66x7
enclosure. The stainless steel
bracket is easily mounted using existing holes and hardware. Two
bright white LEDs are used as the light source, so there are no filaments to break or bulbs to burn out.
If used with the
W-11000
W-33000
or
, the
Fax back No. 428
VE-LLIGHT
can be wired
directly to the AC power input of the doorbox, or use the included
VE-LIGHT (shown
with W-3000)
12 volt power supply. Any power source between 12 and 24 volts,
AC or DC can be used to supply the
VE-LLIGHT
with power.
Enclosures for Installing Viking Products Outdoors
VE-99x12
The
mate in weather protection for your Viking
product! These enclosures are constructed of
cast aluminum and are made for years of
outdoor service. The door is
labeled “TELEPHONE” and
has a gasket seal and drip
guard to keep out the harshest weather. The
allows you to choose
between two internal mounting adapter panels.
24 hhours aa dday, 3365 ddays aa yyear: 7715-3386-44345.
EE-11660000AA-BBLLTT-
EEWWPP
Blue light
tower phone
with one million candle
power strobe.
Safety yellow
Fax bback
No. 2217
EE-11660000AA
Surface mount
fits standard
single gang
electrical boxes.
Painted red 16
gauge steel.
-
EE-11660000-4455AA -
gang electrical boxes. Safety yellow 16 gauge steel.
KK-11660000-EEHHFFAA
cabinets. Painted red 16 gauge aluminum.
EE-11660000-5555AA
Fax bback NNo. 2215
LLSSDD-22 -
A smart Line Sharing
Device allows your emergency
phone to share an existing phone
line. Inbound and outbound calls
on the emergency port have priority over all other calls.
kit for installing behind custom elevator
panels. 16 gauge zinc plated steel.
Fax bback NNo. 2262
Surface mount fits standard single
- For mounting inside phone
EE-11660000-0022AA
gauge brushed stainless steel.
PPBB-110000 -
Providers of emergency and elevator
phones have a duty to ensure that the
phones are operable at all times.
- Flush mount with 14
EE-11660000-0033BB -
fits standard single gang
electrical boxes. 14 gauge
brushed stainless steel.
- Universal emergency phone
Polling and diagnostics kit.
Surface mount
EE-11660000-2200AA -
Flush mount with
14 gauge brushed
stainless steel.
Fax bback NNo. 2232
DDLLEE-220000BB -
ty personnel. Provides automatic
ringing at the security phone
once the emergency phone goes
off hook. Features precise dial
tone and ringing.
Line Concentrator allows
you to connect up to eight emergency phones to one line. Allows
emergency personnel to direct
an inbound call to any of the
eight connected phones.
Fax bback NNo. 2225
Telecom & Security Solutions
for the 21st Century!
VIKING
ELECTRONICS
Fax Back:
E-mail:
http://www.vikingelectronics.com
715-386-4345
Phone:
715-386-8861
help@vikingelectronics.com
Visit Our Web Site:
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