Uniden EXAI398 User Manual

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Uniden EXAI398 User Manual

Step 1 Checking the Package Contents

Make sure you have received the following items in the package. If any of these items are missing or damaged, contact the Uniden Parts Department.

Base unit

Handset

AC adapter

Rechargeable battery

Telephone cord

Beltclip

This Owner’s Manual

Other Printed Material

Uniden Parts Department at (800) 554-3988

Hours: M-F 8:00 a.m. to 5:00 p.m. CST.

We can also be reached on the web at www.uniden.com

Step 2 Install and Charge the Handset Battery

TO INSTALL THE HANDSET BATTERY

A Remove the cover.

Connect the battery pack B connector with the

correct polarity.

C Replace the cover.

DPlug the AC adapter cord into the base unit and then into a 120V AC outlet.

Place the handset on the base and charge

Econtinuously for 15 - 20 hours before using the phone.

Step 3 Connect to Phone Line

TO CONNECT TO A PHONE LINE

When the handset battery pack is fully charged, after 15-20 hours of charging, plug the telephone cord into the base unit and then into a telephone wall jack.

Your phone is set for tone dialing. If your local network requires pulse dialing, please see “Choosing the dialing mode” on page 14.

Step 4 Setting Display Options

redial

select delete mem

pause

channel

Note: Three Caller ID optionsare available: AutoTalk, Caller ID on Call Waiting (CIDCW), and Area Code.

TO SET CALLER ID, LANGUAGE AND DIALING OPTIONS

APress and hold the cid/menu key.

BPress the vol/ring/ or vol/ring/ key to move the pointer to an option.

CPress select to change the option setting.

D

Press end to exit, and return the handset

to the base.

OPTIONS INCLUDE

A

Auto Talk

On/Off

B

CIDCW

On/Off

(Caller id/call waiting)

 

C

Area Code

Enter/Remove

D Dial

Pulse/Tone

E

Language

Eng/Fr.

Step 5 Set Answering System

To turn the answering system on, press ans on/off.

A pre-recorded greeting will play and your system is ready to accept calls.

To record a personal outgoing greeting to callers, please see page 36.

GUIDE REFERENCE QUICK

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Q U I C K R E F E R E N C E G U I D E [ 3 ]

Contents

Quick Reference Guide

3

Welcome/Features

5

Controls and Functions

6

Getting Started

 

Setting up the Phone

8

Mounting the Base Unit on a Wall

12

Setting Menu Options

13

Basics

 

Making and Receiving Calls

15

Adjusting the Handset Ringer and

 

Earpiece Volume

16

Redial

16

Tone Dialing Switch-over

16

Traveling Out-of-Range

17

Selecting a Different Channel

17

Page

17

Flash and Call Waiting

17

Memory Dialing

 

Storing Phone Numbers and Names

18

Steps for Entering Names and

 

Special Characters

20

Making Calls with Memory Dialing

21

Chain Dialing

22

Editing a Stored Name and/or Phone Number

23

Erasing a Stored Name and Phone Number

24

RocketDial

 

RocketDial

24

Storing and Editing the RocketDial

25

Making Calls with the RocketDial

25

Deleting the RocketDial

25

[ 4 ]

Caller ID Features

Caller ID

26

When the Telephone Rings

26

Viewing the Caller ID Message List

27

Deleting Information from the Caller ID List

27

Using the Caller ID List

29

The Integrated Answering Device

The Integrated Answering Device

30

Features

30

Turning the Answering System On/Off

31

Setting Up Your Answering System

31

Using Your Answering System

38

Additional Information

Changing the Digital Security Code

43

Installing the Beltclip

43

Headset Installation

44

Note on Power Sources

44

Maintenance

44

Troubleshooting

45

General Information

48

Precautions & Warranty

49

I.C. Notice

51

Index

52

Remote Operation Card

 

www.uniden.com

Welcome Congratulations on your purchase of the Uniden EXAI398 series cordless telephone and answering system. This phone is designed and engineered to exacting standards for reliability, long life, and outstanding performance.

Note: Some illustrations in this manual may differ from the actual unit for explanation purpose. The color of your cordless telephone may vary.

As an ENERGY STAR® Partner, Uniden has determined that this product or product models meets the ENERGY

STAR® guidelines for energy efficiency. ENERGY STAR® is a U.S. registered mark.

Features 900MHz Extended Range Technology

16 Digit, 3-line Backlit Display

Integrated Telephone Answering Device (ITAD)

Voice Prompted Guidance through ITAD Setup Menu

10 Number Memory Dialing

• RocketDialTM

Caller ID and Call Waiting Caller ID

30 Number Caller ID Memory

32 Digit Redial

Flash and Pause

Pulse/Tone Dialing

Page/Find Handset

7 Hour Talk Time/14 Day Standby Time

Handset Earpiece and Ringer Volume Control

Hearing Aid Compatible

20 Channel Autoscan

English or French Display Option

Be sure to visit our web site: www.uniden.com

Uniden® is a registered trademark of Uniden America Corporation.

AutoTalk, AutoStandby, UltraClear Plus, Random Code, AutoSecure, and RocketDial are trademarks of Uniden America Corporation.

www.uniden.com

[ 5 ]

Controls and Functions

1

 

5

 

 

 

2

 

 

 

 

 

6

 

 

 

 

 

 

 

13

3

7

 

 

14

 

8

 

 

15

 

 

 

 

16

4

9

 

 

17

 

 

 

 

10

redial

select delete mem

18

 

11

19

 

pause

channel

 

 

 

12

20

1.Handset antenna

2.Beltclip holes

3.Optional headset jack

4.Handset battery compartment

5.Handset earpiece

6.LCD display

7.(Caller ID) cid/menu key

8.Talk/flash key

9.*/tone/ (left cursor) key

10.Redial/pause key

11.Select key

12.Handset microphone and ringer speaker

13.(Volume) vol/ring/ (up) key

14.RocketDial key

15.End key

16.(Volume) vol/ring/ (down) key

17.#/ (right cursor) key

18.(Memory) mem key

19.Delete/channel key

20.Handset charging contacts

[ 6 ] C O N T R O L S A N D F U N C T I O N S

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21 22

23

24

25

26

27

28

29

30

mic

31

 

21.

Telephone line jack

 

 

22.

DC IN 9V jack

 

 

 

23.

Handset retainer clip

 

 

24.

Charge/in use LED

 

 

 

25.

Delete/

key

 

 

 

26.

Repeat/rew (rewind)/

key

 

27.

Find hs (handset) key

 

 

28.

Memo rec (record) key

 

 

29.

Menu/clock key

 

 

 

30.

Volume/select/

(down) key

 

31.

Base charging contacts

 

 

32.

Base speaker

 

 

32

33.

Message counter display

 

 

34.

Play/stop

key

 

 

 

35.

Skip/ff (fast forward)/

key

41

36.

(Answer) ans/on/off key

 

33

37.

Greeting key

 

 

34

38.

Set/ringer key

 

 

35

39.

Volume/select/

(up) key

36

40.

(Microphone) mic

 

 

37

41.

Base antenna

 

 

38

 

 

 

 

 

39

 

 

 

 

 

40

 

 

 

 

 

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C O N T R O L S A N D F U N C T I O N S [ 7 ]

If your

specially

wired

 

connected

 

telephone

sure

that

system

does not

 

alarm

 

If you

 

about

 

your

 

contact

 

company

 

installer

 

Setting up the Phone

Do the following steps:

 

A. Choose the best location

C. Connect the base unit

B.Install the rechargeable battery pack into the handset

A. Choose the best location

Before choosing a location for your new phone, read the INSTALLATION CONSIDERATIONS included in the PRECAUTIONS AND IMPORTANT SAFETY INSTRUCTIONS. Here are some important guidelines you should consider:

Avoid heat sources, such as radiators, air ducts, and sunlight

Avoid television sets and other electronic equipment

Choose a central location

Avoid noise sources such as a window by a street with heavy traffic

Avoid microwave ovens

Avoid excessive moisture, extremely low temperatures,

dust, mechanical vibration, or shock

Avoid personal computers

Avoid other cordless telephones

The location should be close to both a phone jack and a continuous power outlet which is not switchable.

Keep the base and handset away from sources of electrical noise such as motors, microwave ovens, and fluorescent lighting.

Be sure there is sufficient space to raise the base antenna to a vertical position.

The base can be placed on a desk, tabletop, or mounted on a standard wall plate.

[ 8 ] G E T T I N G S TA R T E D

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B. Install the rechargeable battery pack into the handset

The handset is powered by a rechargeable battery pack.

The battery recharges automatically when the handset is placed on the base unit.

Charge the handset battery pack for at least 15-20 hours before using your new cordless telephone for the first time! To maximize the charge capacity of your battery pack, DO NOT plug the telephone cord into the base unit and wall jack until the battery is fully charged.

1) Press up on the latch and lift the battery cover.

2)Connect the battery pack connector observing correct polarity (black and red wires) to the jack inside the battery

compartment.

Do not exert any force on this connection. It could cause damage to the battery or handset. Once you are certain that you have made a good connection, then insert the battery pack into the battery compartment. Do not pinch the wires.

3) Insert the tabs of the cover into the slots of the battery compartment and securely close the cover by pressing down.

4) Place the handset on the base.

Use only the Uniden (BT-905) rechargeable battery pack supplied with your cordless telephone.

Replacement batteries are also available through the Uniden Parts Department at (800) 5543988, Monday thru Friday from 8:00 a.m. to 5:00 p.m. or online at www.uniden.com

Recharge your phone on a regular basis by returning the handset to the base after each phone call.

STARTED GETTING

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G E T T I N G S TA R T E D [ 9 ]

Even when the battery pack is not being used, it will gradually discharge over a long period of time. For optimum performance, be sure to return the handset to the base unit after a telephone call.

Talk Mode -

The handset is off the base and talk/flash has been pressed enabling a dial tone.

Standby Mode -

The handset is not in use, off the base and talk/flash has not been pressed. A dial tone is not present.

Battery use time (per charge)

From fully charged (15-20 hours charge time)

Up to seven hours continuous use during talk mode.

Up to fourteen days when the handset is in the standby mode.

Low battery alert

When the battery pack is very low and needs to be charged, the phone is programmed to eliminate functions in order to save power. If the phone is not in use, “Low Battery” appears on the LCD and none of the keys will operate.

If the phone is in use, “Low Battery” flashes and the handset beeps. Complete your conversation as quickly as possible and return the handset to the base unit for charging.

the numbers stored in minutes while you replace

Cleaning the charging contacts

a good charge, it is important to clean the charging contacts on both the handset and base unit once a . Use a dry cloth or pencil eraser to clean. If the contacts become very dirty, using water only, dampen a

to clean the charging contacts. Then make sure to over the charging contacts with a dry cloth before

returning the handset to the base to charge.

[ 10 ] G E T T I N G S TA R T E D

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C. Connect the base unit

1) Connect the AC adapter to the DC IN 9V jack and to a standard 120V AC wall outlet.

2) Set the base on a desk or tabletop, and place the handset on the base unit as shown. (For wall mounting, see "Mounting the Base Unit on a Wall", on page 12.)

3) Raise the antenna to a vertical position.

4) Make sure the charge/in use LED illuminates. If the LED does not illuminate, check to see that the AC adapter is plugged in and the handset makes good contact with the base charging contacts.

 

Connect the AC adapter to a continuous

 

you can unplug the AC adapter easily.

• After

the battery pack in the handset, charge your handset at least

15-

before plugging into the phone line.

5)handset battery pack is fully charged, connect

the line cord to the TEL LINE jack and a telephone outlet.

If your telephone outlet isn't modular, contact

Modular

 

your telephone company for assistance.

 

Use

 

AD-

.

Do

 

AC

 

• Place

so

that

a

trip

it

could

 

and

or

The

placed

face up

on

the base

.

STARTED GETTING

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G E T T I N G S TA R T E D [ 11 ]

DO NOT use an AC outlet controlled by a wall switch.

Mounting the Base Unit on a Wall

Standard wall plate mounting

This phone can be mounted on any standard wall plate.

1) Plug the AC adapter to the DC IN 9V jack.

2) Wrap the AC adapter cord inside the molded wiring channel as shown. 3) Plug the AC adapter into a standard 120V AC wall outlet.

4) Plug the telephone line cord into the TEL LINE jack. Wrap the cord inside the molded wiring channel as shown.

5) Plug the telephone line cord into the telephone outlet. 6) Raise the antenna to a vertical position.

7) Align the mounting slots on the base with the mounting posts on the wall. Then push in and down until the phone is firmly seated.

Direct wall mounting

If you don't have a standard wall plate, you can mount your phone directly to the wall. Before doing this, consider the following:

Avoid electrical cables, pipes, or other items behind the mounting location that could cause a hazard when inserting screws into the wall.

Try to mount your phone within 5 feet of a working phone jack to avoid excessive cord lengths.

Make sure the wall material is capable of supporting the weight of the base and handset.

Use #10 screws (minimum length of 1-3/8 inches) with anchoring devices suitable for the wall material where the base unit will be placed.

1)Insert two mounting screws into the wall, (with their appropriate anchoring device), 3-15/16 inches apart. Allow about 1/8 of an inch between the wall and screw heads for mounting the phone.

2)Refer to steps 1 through 7 above.

[ 12 ] G E T T I N G S TA R T E D

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Setting Menu Options

There are five setup options available. They are Caller ID options [AutoTalk, CIDCW (Caller ID on Call Waiting), and Area Code], Dial Mode and Language.

AutoTalk allows you to answer the phone without pressing the talk/flash key. If the phone rings when AutoTalk is on, simply remove the handset from the base and the phone automatically answers the call. If the phone rings when AutoTalk is off, you must press talk/flash to answer the call.

Caller ID options

To change your AutoTalk and CIDCW:

1) Press and hold cid/menu. The following screen appears.

2) Use the vol/ring/ or vol/ring/ key, or a number key (1 and 2) to move the pointer to the selection that you would like to

change. Press select to toggle between “On” and “Off” for Auto Talk and CIDCW.

3)Press end and return the handset to the base unit to complete the setting. The handset returns to the standby mode.

To enter your Area Code

If you enter a 3-digit area code number in the Area Code option, your local area code does not appear in Caller ID messages. Do not program this option, if your calling area requires

10-digit dialing. When reviewing Caller ID messages, you will see only the local seven digit number. For calls received from outside your local area code, you will see a full 10-digit number. If your calling area requires 10-digit dialing, do not program this option.

1) When the phone is in the standby mode, press and hold cid/menu. The following screen appears.

2) Press 3 or press the vol/ring/ key twice to select “Area Code”.

3) Press select.

STARTED GETTING

The cordless phone features include

AutoTalkTM and

AutoStandbyTM. AutoStandby allows you to hang up by simply returning the handset to the base.

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G E T T I N G S TA R T E D [ 13 ]

If you are not sure of your dialing system, make a trial call. If the call connects, leave the setting as is, otherwise set for pulse dialing.

If your phone system requires pulse dialing and you need to send the DTMF tones for certain situations during a call, you may “switchover” to tone dialing (refer to “Tone Dialing Switch-over” on page 16).

4) Use the number keys (0 - 9), #/ , */tone/ , or delete/channel to enter the 3-digit area code.

5)Press select. A confirmation tone sounds and the displayed area code is entered.

6)Press end or return the handset to the base unit to complete the setting. The handset returns to the standby mode.

When the area code has already been stored in memory, the stored area code will be displayed. To change it, use the delete/channel and number keys to enter the new area code. Then press select. A confirmation tone sounds.

To complete the setting, press end or return the handset to the base unit.

Choosing the dialing mode

Most phone systems use tone dialing which sends DTMF tones through the phone lines. However, some phone systems still use pulse dialing such as in rural areas. The default setting is tone dialing. Depending on your dialing system, set the mode as follows:

1) When the phone is in the standby mode, press and hold cid/menu. The following screen appears.

2) Press 4 or press the vol/ring/ key three times to select “Dial”. 3) Press select to toggle between “Tone” and “Pulse”.

4) Press end or return the handset to the base unit to complete the setting. The handset returns to the standby mode.

Setting the language

1)When the phone is in the standby mode, Press and hold cid/menu. The following screen appears.

2) Press 5 or press the vol/ring/ key four times to select

“Language”.

3) Press select to toggle between “Eng” and “Fr.”.

4) Press end or return the handset to the base unit to complete the setting. The handset returns to the standby mode.

[ 14 ] G E T T I N G S TA R T E D

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Making and Receiving Calls

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Handset On Base

 

 

 

 

Handset Off Base

 

 

 

 

 

 

 

 

 

 

 

 

 

To answer

Pick up the handset (AutoTalk: On), or

 

 

Press talk/flash,

pick up the handset and press

 

 

*/tone/

 

or #/

 

 

 

 

 

 

 

 

 

a call

 

 

 

 

 

 

 

 

 

talk/flash. (AutoTalk: Off)

 

 

(AutoTalk: On)

 

 

 

 

 

 

1)Pick up the handset.

 

 

1)Press talk/flash.

 

2)

Press talk/flash.

 

2)

Listen for the dial tone.

 

3)

Listen for the dial tone.

 

3)

Dial the number.

To make

4)

Dial the number.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

a call

 

 

OR

 

 

 

 

 

 

OR

 

1)Pick up the handset.

 

 

Dial the number, then press

 

2)

Dial the number, then press talk/flash.

 

 

talk/flash.

 

 

 

To hang up

Press end or return the handset to the base (AutoStandby).

 

 

 

 

 

1)Pick up the handset.

 

1)

Press talk/flash.

 

2)

Press talk/flash.

 

2)

Listen for the dial tone.

 

3)

Listen for the dial tone.

 

3)

Press redial/pause.

 

4)

Press redial/pause.

 

 

 

 

 

 

 

 

 

To redial

 

 

OR

 

 

 

 

 

 

OR

 

1)

Pick up the handset.

 

 

Press redial/pause, then press

 

2)

Press redial/pause,then press

 

 

talk/flash.

 

 

 

talk/flash.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

www.uniden.com

Refer

"Setting

Menu

on

the

if

desired.

 

BASICS

B A S I C S [ 15 ]

redial select delete mem pause channel

The tone feature only applies when the dial mode is set to pulse.

This special number can be stored in a memory location. This is referred to as Chain Dialing (see page 22.)

[ 16 ] B A S I C S

Adjusting the Handset Ringer and Earpiece

Handset ringer tone and volume

Press the volume up key or volume down key (labeled as, vol/ring/ and vol/ring/ ) in standby mode to select one of five ringer tones and volume combinations.

Earpiece volume

Pressing the volume up key or volume down key (labeled as, vol/ring/ and vol/ring/ ) during a call will change the earpiece volume of the

handset. This setting will remain in effect after the telephone call has ended.

in Maximum mode or the vol/ring/ key

Temporarily Mute Ringer

If the handset is off the base, simply press the end key to temporarily mute the incoming ring. The ringer will sound with the next incoming call.

Redial

The redial/pause key redials the last number dialed. The redialed number can be up to 32 digits long.

Tone Dialing Switch-over

Some telephone companies use equipment that requires pulse dialing (sometimes referred to as rotary dialing). If you need to enter tone dialing digits, you can switch-over to tone dialing during the call. For example, entering your bank account number after you have called your bank.

Initially make your call with the pulse dialing mode. Once your call

connects, press */tone/ . Enter the desired number. These digits will be sent as tone dialing. Once the call ends, the tone mode is canceled and pulse dialing mode resumes.

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Traveling Out-of-Range

During a call, as you begin to move your handset too far from your base unit, noise increases. If you pass the range limits of the base unit, your call will terminate within 5 minutes.

Selecting a Different Channel

If you encounter interference while using your phone, you can manually change the phone´s channel for clear operation. This function works only when the phone is in use.

Press delete/channel. “Scanning” appears on the display, indicating the phone is changing to another channel. For more information on interference, refer to page 50.

Page

To locate the handset (while it's off the base), press find hs on the base. The handset beeps for 60 seconds.

Paging is canceled when pressing any handset key, find hs on the base or the handset is returned to the base.

Flash and Call

 

 

 

 

 

If

have "Call Waiting" service and a call waiting tone sounds

 

 

 

 

 

 

are on a call, press talk/flash to accept the waiting call.

 

 

 

 

 

 

a short pause, then you will hear the new caller. To return to

 

 

 

 

 

the

caller, press talk/flash again.

 

 

 

 

 

 

must subscribe through your local telephone company to receive Call

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service.

• The

TM

 

true

circuitry

virtually

. This

 

together

 

different

 

provides

the

best

reception

during

 

• Paging

canceled

when

receives

an

 

 

 

BASICS

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B A S I C S [ 17 ]

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