Tp-link NC250, NC230 User Manual

NC230

HD Day/Night Wi-Fi Cloud Camera NC250

HD Day/Night Cloud Camera, 300Mbps Wi-Fi

1910011736

REV1.0.1

COPYRIGHT & TRADEMARKS

Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2016 TP-LINK TECHNOLOGIES CO., LTD. All rights reserved.

http://www.tp-link.com

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1)This device may not cause harmful interference.

2)This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement:

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

RF Exposure Information

This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.

The device complies with RF specifications when the device used at 20 cm from your body.

Canadian Compliance Statement

This device complies with Industry Canada license-exempt RSSs. Operation is subject to the following two conditions:

1 This device may not cause interference, and

2 This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :

1 l’appareil ne doit pas produire de brouillage;

2 l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement.

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Déclaration d'exposition aux radiations:

Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

Korea Warning Statements:

.

NCC Notice

加大功率或變更原設計之特性或功能。

頻電機需忍受合法通信或工業、科學以及醫療用電波輻射性電機設備之干擾。

BSMI Notice

Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.

Safety Information

When product has power button, the power button is one of the way to shut off the product; when there is no power button, the only way to completely shut off power is to disconnect the product or the power adapter from the power source.

Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock and voiding the limited warranty. If you need service, please contact us.

Avoid water and wet locations.

Adapter shall be installed near the equipment and shall be easily accessible.

The plug considered as disconnect device of adapter.

Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact us.

Explanation of the symbols on the product label

Symbol Explanation

DC voltage

RECYCLING

This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

CONTENTS

Chapter 1 About this Guide....................................................................................			1
1.1	Conventions..................................................................................................................		1
1.2	Overview of This Guide ................................................................................................		1
Chapter 2 Get to know about your camera ...........................................................			2
2.1	Product Overview .........................................................................................................		2
2.2	Main Features...............................................................................................................		2
2.3	Panel Appearance ........................................................................................................		3
	2.3.1	Front Panel ........................................................................................................	3
	2.3.2	Rear Panel .........................................................................................................	4
Chapter 3 Set Up Your Camera ..............................................................................			6
3.1	Set up the Camera With the tpCamera APP.................................................................		6
3.2	Position Your Camera ...................................................................................................		7
Chapter 4 Configure Your Camera.........................................................................			9
4.1	Log in to Your Camera ..................................................................................................		9
4.2	Live View ....................................................................................................................		11
4.3	Basic	...........................................................................................................................	13
	4.3.1 ..................................................................................................	Basic > Status	13
	4.3.2 ...............................................................................................	Basic > Network	15
	4.3.3 ...........................................................................	Basic > Wireless Connection	16
	4.3.4 .......................................................................................	Basic > Cloud Setting	18
	4.3.5 .....................................................................................................	Basic > LED	19
4.4	Advanced....................................................................................................................		19
	4.4.1 ...........................................................................................	Advanced > Status	20
	4.4.2 ........................................................................................	Advanced > Network	20
	4.4.3 ....................................................................	Advanced > Wireless Connection	23
	4.4.4 ........................................................................	Advanced > Wireless Extender	25
	4.4.5 ...............................................................................	Advanced > Cloud Setting	26
	4.4.6 ...........................................................................................	Advanced > DDNS	26
	4.4.7 ............................................................................................	Advanced > Video	27
	4.4.8 ..........................................................................	Advanced > Motion Detection	28
	4.4.9 ..........................................................................	Advanced > Sound Detection	29
	4.4.10 .....................................................................	Advanced > Notification Delivery	30
	4.4.11 ..............................................................................................	Advanced > LED	34
4.5	System........................................................................................................................		34
	4.5.1 ............................................................................................................	Account	35
	4.5.2 ........................................................................................................	Date/Time	37
	4.5.3 ....................................................................................................	Management	39
	4.5.4 ......................................................................................................	System Log	41
Appendix: Specifications.......................................................................................			42

NC230 HD Day/Night Wi-Fi Cloud Camera

NC250 HD Day/Night Cloud Camera, 300Mbps Wi-Fi

Chapter 1 About this Guide

This User Guide contains information for setup and management of the Cloud Camera. Please read this guide carefully before operation.

1.1 Conventions

In this Guide the following conventions are used:

The camera mentioned in this Guide stands for NC230 and NC250 without any explanation.

This User Guide is shared by NC230 and NC250. NC250 is used for demonstration in this guide. The difference between them are:

1.Max Frame Rate: 20 fps for NC230; 30 fps for NC250.

2.Wi-Fi Data Rate: 150Mbps for NC230; 300Mbps for NC250.

Bold font indicates a button, a toolbar icon, menu or menu item.

Symbol in this Guide

	Symbol	Description
	Note:	Ignoring this type of note might result in a malfunction or damage to the
		device.

1.2 Overview of This Guide

Chapter		Introduction
Chapter 1 About This Guide		Introduces the guide structure and conventions.
Chapter 2 Get to know about		Introduces the features, application and appearance of the
your camera		camera.
Chapter 3	Set up your camera	Introduces how to quickly set up the camera using the
		tpCamera app and how to position your camera.
Chapter 4	Configure Your	Introduces how to configure the camera using the built-in web
Camera		management page.

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NC230 HD Day/Night Wi-Fi Cloud Camera

NC250 HD Day/Night Cloud Camera, 300Mbps Wi-Fi

Chapter 2 Get to know about your camera

2.1 Product Overview

TP-LINK Cloud Camera is a versatile solution for home and office monitoring to keep an eye on your home, kids or workplace, whatever you care for most.

TP-LINK Cloud Camera is a cloud-based Wi-Fi video monitoring device with free live streaming and remote viewing, which makes it easy to stay connected with what you care most wherever you are. You can view and manage your camera from anywhere over the Internet through the TP-LINK Cloud website or through the tpCamera app for iOS and Android devices.

Through the camera’s web management page, you can view the status of the camera, and configure lots of settings of the camera, such as network setting, the cloud setting, the motion detection, and the notification delivery.

With Night Vision function, TP-LINK Cloud Camera lets you view even in darkness.

With Motion Detection function, TP-LINK Cloud Camera can send you immediate notification by email or FTP whenever motion or sound is detected automatically, allowing you to remain aware of whatever is happening on the ground.

With a stable high speed Wi-Fi connection of up to 300Mbps for NC250, and 150Mbps for NC230, you can enjoy fluid video streaming with ease. In addition, the TP-LINK Cloud Camera can also expand your Wi-Fi network with its Wi-Fi Extender functionality.

With the sticky pad or screws, you can place your camera anywhere you want, on the table, the wall, or even on the ceiling.

2.2 Main Features

Night Vision - Automatic night vision functionality supports 24-hour surveillance

Advanced H.264 Video - For amazingly smooth HD video streaming

tpCamera App - Use the free tpCamera app to set up, view and manage the camera remotely with your iOS and Android devices

TP-LINK Cloud (http://www.tplinkcloud.com) access for easy viewing and management

Web-based management page for basic and advanced configurations

Easy Setup – Connect and follow the tpCamera app’s instruction to install and operate the camera within minutes

Motion & Sound Detection - Immediate notification by email or FTP whenever motion or sound is detected

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NC230 HD Day/Night Wi-Fi Cloud Camera

NC250 HD Day/Night Cloud Camera, 300Mbps Wi-Fi

Email or FTP notification triggered by motion detection

Wireless connectivity compliant with WPS button

Instantly eliminates the dead zones and expand your home’s wireless network

Support wireless 802.11b/g/n with speed up to 300Mbps for NC250, and 150Mbps for NC230.

Ethernet port for wired connectivity

UPnP support for network setup & configuration

4x digital zoom for close-up viewing

2.3 Panel Appearance

2.3.1 Front Panel

Light Sensor

Microphone

System LED

Figure 2-1 Front Panel

Light Sensor: The camera has a built-in internal photodetector. It is used to identify day or night.

Microphone: The camera has a built-in internal microphone. This microphone is hidden in the pinhole located on the front panel.

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		NC230	HD Day/Night Wi-Fi Cloud Camera
		NC250	HD Day/Night Cloud Camera, 300Mbps Wi-Fi
 System LED:
	Status		Indication
	Flashing Red	The camera starts booting up.
	Solid Red	The camera has boot up, but is not connected to any network.
	Flashing Green	The camera is in firmware upgrade procedure.
	Solid Green	The camera is connected to a network or is transferring data.

2.3.2 Rear Panel

Power Jack				ETHERNET Port

WPS LED

Heat Emission Holes

WPS/RESET

Button

				Figure 2-2 Rear Panel
 WPS LED:
		Status		Indication
				The camera starts booting up.
		Flashing Green
				The camera is connecting to a network by WPS function. This
				process will last in the first 2 minutes.
		Off		The camera has boot up.
				The camera failed to be added to a network by WPS function.
		Solid Green		The camera has been successfully added to a network by WPS
				function. This process will last in the first 2 minutes.

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NC230 HD Day/Night Wi-Fi Cloud Camera

NC250 HD Day/Night Cloud Camera, 300Mbps Wi-Fi

ETHERNET Port: The ETHERNET port is used to connect the camera to a network via RJ45 cable.

Power Jack: The power jack is where you connect the power adapter to the camera.

WPS/RESET Button: This button is used for both WPS and RESET function. To use the WPS function, press it for 1 second. To use the RESET function, press and hold for more than 5 seconds.

Used as WPS button:

If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect the camera to your Wi-Fi network using WPS. Press the WPS or QSS button on your router. Within 2 minutes, press the WPS/RESET button on the camera for about 2 seconds, then the LED above this button will start flashing quickly. When this LED becomes solid on, the WPS is successful.

Used as RESET button:

With the camera powered on, press and hold the WPS/RESET button (more than 5 seconds) until the System LED turns off. Then release the button and wait the camera to reset to its factory default settings.

 Heat Emission Holes: These holes are used for heat dissipation.

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NC230 HD Day/Night Wi-Fi Cloud Camera

NC250 HD Day/Night Cloud Camera, 300Mbps Wi-Fi

Chapter 3 Set Up Your Camera

3.1 Set up the Camera with the tpCamera APP

You can install your camera in minutes with the free tpCamera app. If your router has a WPS button, you can complete the setup wirelessly using WPS function. Please follow the steps below to set up your camera.

Step 1. Connect the camera to the network your smartphone is on.

Before you start the setup process, get your smartphone and make sure that it is connected to your home network.

Steps for connecting your camera to the router are:

1)Power on the camera using the provided power supply unit as shown.

2)Connect a smartphone to the router as shown.

3)Connect the camera to the router via wired or wireless connection, and then wait till the camera’s system LED become solid green.

Wired: Connect the camera to the router’s LAN port via an Ethernet cable.

Wireless: If your wireless router supports WPS, you can connect the camera to your Wi-Fi network using WPS. Press the WPS or QSS button on your router. Within 2 minutes, press the WPS/RESET button on the back of the camera for about 2 seconds, then the LED above this button will start flashing quickly. When this LED becomes solid on, the WPS is successful and the camera is connected to the router wirelessly.

Internet

9V 0.6A

ETHERNE

LAN WAN

Outlet

Camera

Wireless Router

Smartphone

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NC230 HD Day/Night Wi-Fi Cloud Camera

NC250 HD Day/Night Cloud Camera, 300Mbps Wi-Fi

Step 2. Download and install the tpCamera app.

You can download the free tpCamera app from the App Store or Google play. You can also scan the QR code below to download the tpCamera app.

OR

Step 3. Add the camera to your TP-LINK Cloud account.

Launch the tpCamera app, log into your TP-LINK Cloud account or create one if you do not have an account. Then follow the app instructions to add your new camera to your account.

When you reach the My Cam page, you have successfully added your camera and can start to use your camera.

3.2 Position Your Camera

Before positioning your camera, please keep these safety guidelines in mind:

Keep your camera out of reach of children and pets.

Use your camera only indoors, and keep it out of direct sunlight. Make sure its operating temperature is in the range of 0-40°C (32-104°F).

Pick a location which is close enough to a wall outlet.

Use only the power adapter that comes with this camera in the package.

You can place your camera to your desired location. Just unplug and replug it without having to go through the app’s setup again, and then you can use it in a wired or wireless way as you’ve set in the app’s setup process. If you use the camera wirelessly, please place the camera within the coverage of your wireless network. You can place the camera in various ways:

Place it on a flat surface.

Stick it with the included adhesive.

Mount it as shown below.

Detailed instructions on mounting your camera to a wall or ceiling are shown as follows. Before you start to mount the camera, prepare two screws which meet the following requirements.

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NC230 HD Day/Night Wi-Fi Cloud Camera

NC250 HD Day/Night Cloud Camera, 300Mbps Wi-Fi

1. Unscrew the camera head.

2. Remove the base cover.

3.Use two screws (not included) to secure the base.

4.Put the base cover and camera head back on.

After relocating your camera, face it towards the area you’d like to view, and then plug the power adapter into a power outlet.

Now that you’ve finished positioning your camera, use the tpCamera app to check that your camera can see what you want to keep an eye on. Adjust its position if you need to.

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