Toshiba EO1-33016E, EO1-33016, B-670 User Manual

TEC Thermal Printer

B-670 SERIES

Owner’s Manual

Table of Contents

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. (for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user's authority to operate the equipment.

"This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations."

"Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur de Canada."

(for CANADA only)

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CAUTION:

Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement.

As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

-- Outline of the International ENERGY STAR® Office Equipment Program --

The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.

ENERGY STAR is a U.S. registered mark.

Copyright © 2002

by TOSHIBA TEC CORPORATION All Rights Reserved

570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN

Safety Summary

ENGLISH VERSION EO1-33016

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near thesymbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

			This indicates that there is the risk of death or serious injury if the
	WARNING machines are improperly handled contrary to this indication.
	Any other than the		Do not use voltages other than the	Prohibited		Do not plug in or unplug the power
	specified AC voltage
		voltage (AC) specified on the rating			cord plug with wet hands as this may
	is prohibited.
		plate, as this may cause fire or			cause electric shock.
		electric shock.

	Prohibited		If the machines share the same	Prohibited			Do not place metal objects or
		outlet with any other electrical			water-filled containers such as flower
		appliances which consume large			vases, flower pots or mugs, etc. on
		amounts of power, the voltage will			top of the machines. If metal objects
		fluctuate widely each time these			or spilled liquid enter the machines,
		appliances operate. Be sure to			this may cause fire or electric
		provide an exclusive outlet for the			shock.
		machine as this may cause the
		machines to malfunction.
	Prohibited		Do not insert or drop metal,	Prohibited			Do not scratch, damage or modify
		flammable or other foreign objects into			the power cords. Also, do not place
		the machines through the ventilation			heavy objects on, pull on, or exces-
		slits, as this may cause fire or electric			sively bend the cords, as this may
		shock.			cause fire or electrical shock.

Disconnect		If the machines are dropped or their	Disconnect		Continued use of the machines in an
the plug.	cabinets damaged, first turn off the		the plug.	abnormal condition such as when the
	power switches and disconnect the			machines are producing smoke or
	power cord plugs from the outlet, and			strange smells may cause fire or elec-
	then contact your authorized			tric shock. In these cases, immedi-
				ately turn off the power switches and
	TOSHIBA TEC representative for
				disconnect the power cord plugs from
	assistance. Continued use of the
				the outlet. Then, contact your author-
	machine in that condition may cause
				ized TOSHIBA TEC representative for
	fire or electric shock.
				assistance.

(i)

Safety Summary

ENGLISH VERSION EO1-33016

		Disconnect		If foreign objects (metal fragments,	Disconnect			When unplugging the power cords,
		the plug.	water, liquids) enter the machines,		the plug.	be sure to hold and pull on the plug
			first turn off the power switches and			portion. Pulling on the cord portion
			disconnect the power cord plugs from			may cut or expose the internal wires
			the outlet, and then contact your			and cause fire or electric shock.
			authorized TOSHIBA TEC repre-
			sentative for assistance. Continued
			use of the machine in that condition
			may cause fire or electric shock.
		Connect a		Ensure that the equipment is	No disassem-			Do not remove covers, repair or
		grounding
			properly grounded. Extension cables		bling.	modify the machine by yourself. You
		wire.
			should also be grounded. Fire or			may be injured by high voltage, very
						hot parts or sharp edges inside the
			electric shock could occur on
						machine.
			improperly grounded equipment.

CAUTIONThis indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

•Try to avoid locations that have the following adverse conditions:

*	Temperatures out of the specification	*	Direct sunlight	*	High humidity
*	Shared power source	*	Excessive vibration	*	Dust/Gas

•The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

•USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

•DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

•Ensure the printer is operated on a level surface.

•Any data stored in the memory of the printer could be lost during a printer fault.

•Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

•Unplug the machine whenever you are working inside it or cleaning it.

•Keep your work environment static free.

•Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

•Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

•Do not lean against the machine. It may fall on you and could cause injury.

•Care must be taken not to injure yourself with the printer paper cutter.

•Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

•Utilize our maintenance services.

After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

•Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand. For details, please consult your authorized TOSHIBA TEC representative for assistance.

•Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

(ii)

ENGLISH VERSION EO1-33016

TABLE OF CONTENTS

			Page
1.	INTRODUCTION ..............................................................................................		E1- 1
	1.1	APPLICABLE MODEL ..............................................................................	E1- 1
	1.2	ACCESSORIES ........................................................................................	E1- 1
2.	SPECIFICATIONS ............................................................................................		E2- 1
	2.1	PRINTER ..................................................................................................	E2- 1
	2.2	OPTIONS ..................................................................................................	E2- 2
	2.3	MEDIA .......................................................................................................	E2- 3
	2.4	RIBBON ....................................................................................................	E2- 3
3.	OVERVIEW ......................................................................................................		E3- 1
	3.1	FRONT/REAR VIEW .................................................................................	E3- 1
	3.2	OPERATION PANEL ................................................................................	E3- 1
4.	DIP SWITCH FUNCTIONS ...............................................................................		E4- 1
5.	SET UP PROCEDURE .....................................................................................		E5- 1
	5.1	REQUIREMENTS FOR OPERATION ......................................................	E5- 1
	5.2	SETTING UP THE PRINTER ....................................................................	E5- 1
6.	INSTALLING THE PRINTER ............................................................................		E6- 1
	6.1	CONNECTING THE POWER CORD AND CABLES ................................	E6- 1
	6.2	HOLDER STAND INSTALLATION ...........................................................	E6- 1
7.	LOADING THE RIBBON ...................................................................................		E7- 1
8.	LOADING THE MEDIA .....................................................................................		E8- 1
9.	INSERTING THE OPTIONAL FLASH MEMORY CARD ..................................		E9- 1
10. INSERTING THE OPTIONAL PCMCIA CARD ...............................................			E10- 1
11. CARE/HANDLING OF THE MEDIA AND RIBBON ........................................			E11- 1
12. GENERAL MAINTENANCE ...........................................................................			E12- 1
	12.1 CLEANING ..............................................................................................		E12- 1
	12.2 UNDER THE MEDIA GUIDES ................................................................		E12- 3
	12.3 COVERS AND PANELS .........................................................................		E12- 3
	12.4 REMOVING JAMMED MEDIA ................................................................		E12- 4
	12.5 THRESHOLD SETTING .........................................................................		E12- 6
13. TROUBLESHOOTING ...................................................................................			E13- 1

CAUTION:

1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2.The contents of this manual may be changed without notification.

3.Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CAUTION:

Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing. etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement.

1.	INTRODUCTION

ENGLISH VERSION EO1-33016 1.1 APPLICABLE MODEL

1. INTRODUCTION

Thank you for choosing the TEC B-670 Series thermal/transfer printer. This new generation high performance/quality printer is equipped with the latest hardware including the newly developed high density (12 dot/mm, 305 dot/inch) edge print head. This will allow very clear print at a maximum speed of 203.2 mm/sec. (8 inch/sec.). Other standard features include an external media supply. Optional features include a strip mechanism and Cutter mechanism. This manual contains general set-up and maintenance information and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.

1.1APPLICABLE MODEL

∙B-672-QQ

Model name description

B - 6 7 2 - Q Q

Destination Code

QQ : North America bloc

Thermal direct/Thermal transfer

1.2 ACCESSORIES

Owner's Manual	Power Cord	Print Head Cleaner	Media Holder
(EM1-33039)		(24089500013)

Holder Shaft

Left/Right Side Holder

Holder Base

Thumbscrew

(M-4x6)

Quality control report

E1-1

2. SPECIFICATIONS

ENGLISH VERSION EO1-33016

2.1 PRINTER

2. SPECIFICATIONS

2.1 PRINTER

	Model	B-672-QQ
	Item
	Supply voltage	Universal (automatic switching)
		85-138 V, 50/60 Hz
		187-276 V, 50/60 Hz
		Be sure to use a power cord which meets the standard.
	Power consumption	3.5 A, 260 W maximum (standby: 360 mA, 20 W maximum)
	Operating temperature	5˚C ~ 40˚C
	range
	Relative humidity	25% ~ 85%RH (no condensation)
	Print head	Thermal print head 12 dots per mm (305 dots per inch)
	Printing methods	Thermal direct or Thermal transfer
	Print speeds	76.2 mm/sec. (3 inch/sec.), 101.6 mm/sec. (4 inch/sec.),
		203.2 mm/sec. (8 inch/sec.) When the media width is 160mm or less.
	Maximum print width	170.6 mm (6.72 inches)
	Dispensing modes	Batch (Continuous), Strip (On-demand) and Cut modes
		(Both cut and strip modes are available only when their respective modules
		are fitted.)
	Message display	20 characters x 1 line
	Dimensions	437 mm (width) x 282 mm (depth) x 395 mm (height)
	Weight	25 kg (without media and ribbon)
	Available bar-code types	JAN8, JAN13, EAN8, EAN8 + 2 digits, EAN8 + 5 digits
		EAN13, EAN13 + 2digits, EAN13 + 5 digits
		UPC-E, UPC-E + 2 digits, UPC-E + 5 digits
		UPC-A, UPC-A + 2 digits, UPC-A + 5 digits
		MSI, ITF, NW-7, CODE39, CODE93, CODE128
		EAN128, Industrial 2 to 5
	Two-dimensional code	Data Matrix, PDF417,
	Fonts	Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),
		Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes),
		OCR (2 types), Writable characters (40 types), Outline font (1 type)
	Rotations	0˚, 90˚, 180˚, 270˚
	Standard interfaces	Serial interface (RS-232C)
		Parallel interface (Centronics)
		Expansion I/O interface
		Flash memory card interface

Data MatrixTM is a trademark of International Data Matrix, Inc. PDF417 is a trademark of Symbol Technologies, Inc.

E2-1

2. SPECIFICATIONS

ENGLISH VERSION EO1-33016

2.2 OPTION

2.2 OPTION

Option Name		Type		Description
Cutter module	B-4208-QM			A stop and cut swing cutter
High speed PC	B-4800-PC-QM			This interface kit allows extremely high speed information
interface kit				transfer between the printer and PC.
Strip module	B-4908-H-QM			This module strips the label from the backing paper with the
				take-up block and strip block.
D-RAM PC Board	FMBC0067801			A 2MB RAM upgrade which enhances the image handling
				capability of the printer.
Flash memory				A flash ROM card (1MB and 4MB) for storing logos, writable
card				characters and formats.

E2-2

2. SPECIFICATIONS

ENGLISH VERSION EO1-33016

2.3 MEDIA

2.3	MEDIA					Refer to the following
						NOTE 2.
				Label		Black Mark	Tag paper		Black Mark
	Stop	I				(on reverse side)	I		(on reverse side)
						Stop			Tag paper
	position
						position
						E			F
	Cut					Cut
	position					position	Reference
		J		Reference
						A	coordinate	1	A
					1
			H	coordinate		B	H
				Reference			Reference
				coordinate	2		coordinate		2
				G		Feed direction	G
				D
							C
				C		Fig. 2-1

									[Unit: mm]
				Label dispensing mode	Batch mode	Strip mode		Cut mode
	Item
	A :	Span of one label/tag			10.00 ~ 999.0	25.4	~ 999.0	Label: 38 ~ 999.0
								Tag: 25.4 ~ 999.0
	B :	Label length			7.5 ~ 996.5	22.9	~ 996.5	25.0	~ 993.0
	C : Width including backing paper					84.0 ~ 175.0 (See NOTE 3.)
	D :	Label width				81.0	~ 172.0
	E : Gap length				2.5 ~ 20.0	2.5	~ 20.0	6.0	~ 20.0
	F : Black mark length (Tag paper)					2.5	~ 10.0
	G :	Effective print width				10.0	~ 170.6
	H :		Label	Standard	5.5 ~ 298.6	20.9	~ 298.6	23.0	~ 298.6
	Effective			Max. memory	5.5 ~ 981.3	20.9	~ 981.3	23.0	~ 981.3
	print length		Tag	Standard	8.0 ~ 298.6	23.4	~ 298.6	23.4	~ 298.6
				Max. memory	8.0 ~ 981.3	23.4	~ 981.3	23.4	~ 981.3
	I : Print speed up/slow down area						1.0
	J : Black mark length (Label)				Refer to the following NOTE 2.
	Maximum effective			Standard		149.3
	length for on the fly issue Max. memory					490.6
	Outer roll diameter					Ø200 Max.
	Thickness		Label			0.13 ~ 0.17
			Tag			0.10 ~ 0.17

NOTES:

1.The media specification other than above are unchanged.

2.When marking black marks on label rolls, the following requirements must be satisfied. When the gap length is less than 4 mm:

The black mark length should be longer than the gap length. When the gap length is 4 mm or more:

The black mark should not overlap the gap for more than 4 mm and the following label.

3.When the print speed is 8"/sec., the width including backing paper will be 84 to 150 mm. When the optional cutter module or strip module is used, the width including backing paper will be 101.6 to 175 mm.

4.If the label used is smaller than specified, the print head life may be shortened.

5.When issuing thermal labels at 8"/sec., the print stop position should be set to a minimum of 1 mm inside the label.

2.4 RIBBON

Type	Spool type
Width	115 mm ~ 185 mm
	(See NOTE 5.)
Length	300 m
Outer diameter	Ø72 mm (max.)

NOTES:

1.“On the fly issue” means that the printer can draw and print without stopping between labels.

2.To ensure print quality and print head life use only TOSHIBA TEC specified media and ribbons.

3.When using the cutter ensure that label length B plus inter label gap length E exceeds 35 mm. (i.e. label pitch should be greater than 35 mm.)

4.To avoid ribbon wrinkles use the ribbon which is wider than media by 5mm or more. However, too much difference in width between the two may cause wrinkles.

5.When the print speed is 8"/sec., the width will be 115 to 160 mm.

E2-3

3. OVERVIEW

ENGLISH VERSION EO1-33016

3.1 FRONT/REAR VIEW

3. OVERVIEW

3.1 FRONT/REAR VIEW

Front View

Rear View

Message Display (LCD)

Top Cover	Memory Card Slot
	Head Lever

		Right Side Cover
			AC Power Inlet
			Parallel I/F Connector
Operation Panel	Power Switch		(Centronics)
	0:	OFF		Serial Interface
Media Outlet	1:	ON
				Connector
			Fig. 3-1
				(RS-232C)

Outlet for the high speed PC interface cable (Option)

Expansion I/O

Interface Connector

3.2 OPERATION PANEL

MESSAGE DISPLAY (LCD)

Displays messages in the language selected by DIP switch. When power is turned on and it is ready to print, “ON LINE” is displayed.

					POWER LED (Green)
	POWER	ON LINE	ERROR		Lights when the power is turned on.
					ON-LINE LED (Green)
					1)	Flashes when communicating with a host computer.
					2)	On while printing.
					ERROR LED (Red)
					Lights when a communication error occurs, when the media/ribbon
	FEED	RESTART	PAUSE		ends or the printer does not operate correctly.

FEED Key

Feeds paper.

Fig. 3-2	RESTART Key
	Resets the printer when paused or when an error occurs.
	Used to set the threshold. (Refer to page 11-6)
	PAUSE Key
	Pauses printing.
	Message display shows “PAUSE” and an unprinted count.
	Used to set the threshold. (Refer to page 11-6)

E3-1

4. DIP SWITCH FUNCTIONS

ENGLISH VERSION EO1-33016

4. DIP SWITCH FUNCTIONS

4. DIP SWITCH FUNCTIONS

The DIP switches are located to the right of the Guide Wheel.

WARNING!

Turn the POWER OFF before switching the functions.

Guide Wheel

(1)	DIP SW 2
		No.	ON/OFF			FUNCTION
		1	1	2
			OFF	OFF	2400 BPS
			ON	OFF	4800 BPS				Transmission speed
		2	OFF	ON	9600 BPS
			ON	ON	19200 BPS
		3	OFF		1 bit				Stop bit length
			ON		2 bits
		4	OFF		7 bits				Data length
			ON		8 bits
		5	OFF		Without				Parity check
			ON		With
		6	OFF		EVEN				Parity check (effective when DIP
			ON		ODD				SW #5 is set to ON.)
			7	8
			OFF	OFF	XON/XOFF (No XON is output at the power on time.)
		7				(No XOFF is output at the power off time.)
					READY/BUSY (DTA)
					(No XON is output at the power on time.)
			ON	OFF	(No XOFF is output at the power off time.)
					READY/BUSY (RTS)				Data protocol
					(No XON is output at the power on time.)
					(No OFF is output at the power off time.)
					XON/XOFF+READY/BUSY
		8	OFF	ON	(XON is output at the power on time.)
					(XOFF is output at the power off time.)
			ON	ON	XON/XOFF (XON is output at the power on time.)
						(XOFF is output at the power off time.)
(2)	DIP SW 1
		No.		ON/OFF			FUNCTION
		1		OFF		Must be set to OFF
				ON
		2	2	3	4
			OFF	OFF	OFF	English
			ON	OFF	OFF	German
			OFF	ON	OFF	French		Language to display LCD error
		3	ON	ON	OFF	Dutch
								message
			OFF	OFF	ON	Spanish
			ON	OFF	ON	Japanese
		4	OFF	ON	ON	Italian
			ON	ON	ON	Not used
		5		OFF		Without		Auto media feed after a cut issue
				ON		With		(See page 8-4)
		6		OFF		Must be set to OFF
				ON
		7		OFF		Fixed type		Media sensor selection
				ON		Movable type
		8		OFF		Must be set to OFF
				ON

NOTES: The Shaded settings are the factory default settings. "OFF" means "OPEN".

2

DIPSW 1

Fig. 4-1

E4-1