Toshiba R950, R930, R940, R945 User Manual

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User's Manual
TECRA R950/R940
PORTÉGÉ R930
Satellite Pro R950/R940
Satellite R950/R945/R940/R930
Series

Table of Contents

Preface
Chapter 1
Getting Started
Equipment checklist ............................................................................. 1-1
Getting Started ....................................................................................... 1-2
Chapter 2
The Grand Tour
The Grand Tour for R950 ...................................................................... 2-1
The Grand Tour for R940 .................................................................... 2-12
The Grand Tour for R930 .................................................................... 2-23
Internal Hardware Components ......................................................... 2-34
Chapter 3
Operating Basics
TOSHIBA Dual Pointing Device ............................................................ 3-1
The Keyboard ......................................................................................... 3-2
Using the Fingerprint Sensor ............................................................... 3-8
Optical disc drives .............................................................................. 3-14
TOSHIBA Disc Creator ........................................................................ 3-21
Corel Digital Studio for TOSHIBA ...................................................... 3-22
TOSHIBA VIDEO PLAYER ................................................................... 3-24
TOSHIBA Blu-ray Disc Player ............................................................ 3-26
Wireless communications .................................................................. 3-28
LAN ....................................................................................................... 3-32
Optional devices .................................................................................. 3-34
ExpressCard ........................................................................................ 3-34
Smart Card ........................................................................................... 3-35
Memory media ..................................................................................... 3-36
Additional memory module ................................................................ 3-40
External monitor .................................................................................. 3-45
HDMI device ......................................................................................... 3-46
DisplayPort .......................................................................................... 3-48
eSATA (External Serial ATA) device .................................................. 3-49
TOSHIBA Hi-Speed Port Replicator II ................................................ 3-50
Security lock ........................................................................................ 3-51
Optional TOSHIBA Accessories ........................................................ 3-52
Sound System ...................................................................................... 3-52
Video mode .......................................................................................... 3-54
User's Manual ii
Computer Handling ............................................................................. 3-54
Heat dispersal ...................................................................................... 3-56
Chapter 4
Utilities & Advanced Usage
Utilities and Applications ...................................................................... 4-1
Special features ..................................................................................... 4-8
Using the TOSHIBA Sleep Utility ....................................................... 4-10
Using the TOSHIBA Face Recognition .............................................. 4-12
TOSHIBA Password Utility ................................................................. 4-16
HW Setup .............................................................................................. 4-18
TOSHIBA PC Health Monitor .............................................................. 4-24
Using the Hard Disk Drive (HDD) Protection .................................... 4-25
TOSHIBA HDD Protection Properties ................................................ 4-26
System Recovery ................................................................................ 4-28
Triple/Quad Multi Monitor ................................................................... 4-31
Chapter 5
Power and Power-Up Modes
Power conditions ................................................................................... 5-1
Monitoring of power condition ............................................................. 5-2
Battery .................................................................................................... 5-3
Power-up modes .................................................................................... 5-9
Panel power on/off .............................................................................. 5-10
System automatic Sleep/Hibernation ................................................ 5-10
Chapter 6
Troubleshooting
Problem solving process ...................................................................... 6-1
Hardware and system checklist ........................................................... 6-4
TOSHIBA support ................................................................................ 6-18
Appendix A
Specifications
Appendix B
AC Power Cord and Connectors
Appendix C
Legal Footnotes
Appendix D
Information for Wireless Devices
Index
Glossary
User's Manual
iii
Copyright
© 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright
laws, this manual cannot be reproduced in any form without the prior
written permission of TOSHIBA. No patent liability is assumed, with respect
to the use of the information contained herein.
First edition April 2012
Copyright authority for music, movies, computer programs, databases and
other intellectual property covered by copyright laws belongs to the author
or to the copyright owner. Copyrighted material can be reproduced only for
personal use or use within the home. Any other use beyond that stipulated
above (including conversion to digital format, alteration, transfer of copied
material and distribution on a network) without the permission of the
copyright owner is a violation of copyright or author's rights and is subject
to civil damages or criminal action. Please comply with copyright laws in
making any reproduction from this manual.
Disclaimer
This manual has been validated and reviewed for accuracy. The
instructions and descriptions it contains are accurate for your computer at
the time of this manual’s production. However, succeeding computers and
manuals are subject to change without notice. TOSHIBA assumes no
liability for damages incurred directly or indirectly from errors, omissions or
discrepancies between the computer and the manual.
Trademarks
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered
trademarks of Intel Corporation.
AMD, the AMD Arrow logo, PowerPlay, Vari-Bright and combinations
thereof are trademarks of Advanced Micro Devices, Inc.
Windows, Microsoft and Windows logo are registered trademarks of
Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA
under license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.
DisplayPort and the DisplayPort logo are trademarks of Video Electronics
Standards Association.
SRS and SRS logo are trademarks or registered trademarks of SRS Labs,
Inc. SRS technology is incorporated under license from SRS Labs, Inc.
Photo CD is a trademark of Eastman Kodak Company.
ConfigFree is a trademark of TOSHIBA Corporation.
TouchPad is a trademark of Synaptics, Inc
User's Manual
iv
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Secure Digital and SD are trademarks of SD Card Association.
Memory Stick, Memory Stick Duo, Memory Stick PRO, Memory Stick PRO
Duo and Memory Stick Micro are trademarks or registered trademarks of
Sony Corporation.
xD-Picture Card is a trademark of FUJIFILM Corporation.
ExpressCard is a trademark of PCMCIA.
MultiMediaCard and MMC are trademarks of MultiMediaCard Association.
Blu-ray Disc™, Blu-ray™ and the logos are trademarks of the Blu-ray Disc
Association.
QUALCOMM is a trademark of Qualcomm Incorporated, registered in the
United States and other countries. ATHEROS is a trademark of Qualcomm
Atheros, Inc., registered in the United States and other countries.
Realtek is a registered trademark of Realtek Semiconductor Corporation.
Other trademarks and registered trademarks not listed above may be used
in this manual.
FCC information
FCC notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Only peripherals complying with the FCC class B limits may be attached to
this equipment. Operation with non-compliant peripherals or peripherals not
recommended by TOSHIBA is likely to result in interference to radio and
TV reception. Shielded cables must be used between the external devices
and the computer’s External RGB monitor port, Universal Serial Bus (USB
2.0 and 3.0) ports, eSATA/USB combo port, HDMI out port, DisplayPort
User's Manual v
and microphone jack. Changes or modifications made to this equipment,
not expressly approved by TOSHIBA or parties authorized by TOSHIBA
could void the user’s authority to operate the equipment.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Contact
Address: TOSHIBA America Information Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618-1697
Telephone: (949) 583-3000
EU Declaration of Conformity
This product is carrying the CE-Mark in accordance with
the related European Directives. Responsible for CE-
Marking is TOSHIBA Europe GmbH, Hammfelddamm 8,
41460 Neuss, Germany. The complete and official EU
Declaration of Conformity can be found on TOSHIBA’s
web site http://epps.toshiba-teg.com on the Internet.
CE compliance
This product is labelled with the CE Mark in accordance with the related
European Directives, notably Electromagnetic Compatibility Directive
2004/108/EC for the notebook and the electronic accessories including the
supplied power adapter, the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC in case of implemented
telecommunication accessories and the Low Voltage Directive 2006/95/EC
for the supplied power adapter. Furthermore the product complies with the
Ecodesign Directive 2009/125/EC (ErP) and its related implementing
measures.
This product and the original options are designed to observe the related
EMC (Electromagnetic Compatibility) and safety standards. However,
TOSHIBA cannot guarantee that this product still observes these EMC
standards if options or cables not produced by TOSHIBA are connected or
implemented. In this case the persons who have connected/implemented
User's Manual
vi
those options/cables have to provide assurance that the system (PC plus
options/cables) still fulfils the required standards. To avoid general EMC
problems, the following guidance should be noted:
Only CE marked options should be connected/implemented
Only best shielded cables should be connected
Working environment
This product was designed to fulfil the EMC (Electromagnetic Compatibility)
requirements to be observed for so-called “Residential, commercial and
light industry environments”. TOSHIBA do not approve the use of this
product in working environments other than the above mentioned
“Residential, commercial and light industry environments”.
For example, the following environments are not approved:
Industrial Environments (e.g. environments where a mains voltage of
380 V three-phase is used)
Medical Environments
Automotive Environments
Aircraft Environments
Any consequences resulting from the use of this product in working
environments that are not approved are not the responsibility of TOSHIBA.
The consequences of the use of this product in non-approved working
environments may be:
Interference with other devices or machines in the near surrounding
area.
Malfunction of, or data loss from, this product caused by disturbances
generated by other devices or machines in the near surrounding area.
Therefore TOSHIBA strongly recommend that the electromagnetic
compatibility of this product should be suitably tested in all non-approved
working environments before use. In the case of automobiles or aircraft,
the manufacturer or airline respectively should be asked for permission
before use of this product.
Furthermore, for general safety reasons, the use of this product in
environments with explosive atmospheres is not permitted.
VCCI Class B Information
この装置は、クラスB情報技術装置です。この装置は、家庭環境で使
用することを目的としていますが、この装置がラジオやテレビジョン
受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
User's Manual
vii
Video Standard Notice
THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND
MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL
AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING
VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")
AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS
ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-
COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION INCLUDING THAT RELATING TO
PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND
LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://
WWW.MPEGLA.COM.
Canadian regulatory information (Canada only)
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the Radio Interference
Regulation of the Canadian Department of Communications.
Note that Canadian Department of Communications (DOC) regulations
provide, that changes or modifications not expressly approved by
TOSHIBA Corporation could void your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causng Equipment Regulations.
Cet appareil numérique de la class B respecte toutes les exgences du
Règlement sur le matériel brouileur du Canada.
User's Manual
viii
Following information is only valid for EU-member
States:
Disposal of products
The crossed out wheeled dust bin symbol indicates that
products must be collected and disposed of separately
from household waste. Integrated batteries and
accumulators can be disposed of with the product. They
will be separated at the recycling centres.
The black bar indicates that the product was placed on the
market after August 13, 2005.
By participating in separate collection of products and
batteries, you will help to assure the proper disposal of
products and batteries and thus help to prevent potential
negative consequences for the environment and human
health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website (http://eu.computers.toshiba-europe.com)
or contact your local city office or the shop where you
purchased the product.
Disposal of batteries and/or accumulators
The crossed out wheeled dust bin symbol indicates that
batteries and/or accumulators must be collected and
disposed of separately from household waste.
If the battery or accumulator contains more than the
specified values of lead (Pb), mercury (Hg), and/or
cadmium (Cd) defined in the Battery Directive (2006/66/
EC), then the chemical symbols for lead (Pb), mercury
(Hg) and/or cadmium (Cd) will appear below the crossed
out wheeled dust bin symbol.
By participating in separate collection of batteries, you will
help to assure the proper disposal of products and
batteries and thus help to prevent potential negative
consequences for the environment and human health.
For more detailed information about the collection and
recycling programmes available in your country, please
visit our website (http://eu.computers.toshiba-europe.com)
or contact your local city office or the shop where you
purchased the product.
User's Manual ix
These symbols may not stick depending on the country and region where
you purchased.
Disposing of the computer and the computer's
batteries
Discard this computer in accordance with applicable laws and
regulations. For further information, contact your local government.
This computer contains rechargeable batteries. After repeated use,
the batteries will finally lose their ability to hold a charge and you will
need to replace them. Under certain applicable laws and regulation, it
may be illegal to dispose of old batteries by placing them in the trash.
Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old
batteries or how to dispose of them properly.
REACH - Compliance Statement
The new European Union (EU) chemical regulation, REACH (Registration,
Evaluation, Authorization and Restriction of Chemicals), entered into force
on 1 June 2007. TOSHIBA will meet all REACH requirements and is
committed to provide our customers with information about the chemical
substances in our products according to REACH regulation.
Please consult the following website
www.toshiba-europe.com/computers/
info/reach for information about the presence in our articles of substances
included on the candidate list according to article 59(1) of Regulation (EC)
No 1907/2006 („REACH“) in a concentration above 0.1 % weight by weight.
Following information is only for Turkey:
Compliant with EEE Regulations: TOSHIBA meets all requirements of
Turkish regulation 26891 “Restriction of the use of certain hazardous
substances in electrical and electronic equipment”.
The number of possible pixel failures of your display is defined
according to ISO 9241-307 standards. If the number of pixel failures is
less than this standard, they will not be counted as defect or failure.
Battery is a consumption product, since the battery time depends on
the usage of your computer. If the battery can not be charged at all,
then it is a defect or failure. The changes in battery time is not a defect
or failure.
User's Manual
x
ENERGY STAR
®
Program
Your Computer model may be ENERGY STAR
®
compliant. If the model you purchased is compliant, it is
labeled with the ENERGY STAR logo on the computer and
the following information applies.
TOSHIBA is a partner in the ENERGY STAR Program and
has designed this computer to meet the latest ENERGY
STAR guidelines for energy efficiency. Your computer
ships with the power management options preset to a
configuration that will provide the most stable operating
environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to enter the low-
power Sleep Mode which shuts down the system and
display within 15 minutes of inactivity in AC power mode.
TOSHIBA recommends that you leave this and other
energy saving features active, so that your computer will
operate at its maximum energy efficiency. You can wake
the computer from Sleep Mode by pressing the power
button.
Products that earn the ENERGY STAR prevent
greenhouse gas emissions by meeting strict energy
efficiency guidelines set by the US EPA and the EU
Commission. According to the EPA, a computer meeting
the new ENERGY STAR specifications will use between
20% and 50% less energy depending on how it is used.
Visit http://www.eu-energystar.org or http://
www.energystar.gov for more information regarding the
ENERGY STAR Program.
Optical disc drive safety instructions
Be sure to check the precautions at the end of this section.
The drive model employs a laser system. To ensure proper use of this
product, please read this instruction manual carefully and retain for
future reference. Should the unit ever require maintenance, contact an
authorized service location.
Use of controls, adjustments or the performance of procedures other
than those specified may result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.
User's Manual xi
1. Panasonic Precision Devices Co., Ltd.
DVD SuperMulti with Double Layer
Blu-ray™ Writer drive
Panasonic Precision Devices Co., Ltd.
1080 Takano Nagomi-machi Tamana-Gun
Kumamoto, Japan
SERIAL NO.
2. TOSHIBA SAMSUNG STORAGE TECHNOLOGY
DVD SuperMulti with Double Layer
TOSHIBA SAMSUNG STORAGE
TECHNOLOGY KOREA
CORPORATION 14F, Bldg. No.102,
Digital empire2, 486 Sin-dong,
Yeongtong-gu, Suwon-si,
Gyeonggi-do, Korea, 443-734
Precautions
CAUTION: This appliance contains
a laser system and is classified as a
“CLASS 1 LASER PRODUCT.” To
use this model properly, read the
instruction manual carefully and
keep this manual for your future
reference. In case of any trouble
with this model, please contact your
nearest “AUTHORIZED service
station.” To prevent direct exposure
to the laser beam, do not try to open
the enclosure.
User's Manual xii

Preface

Congratulations on your purchase of this computer. This powerful notebook
computer provides excellent expansion capability, includes multimedia
functionality, and is designed to provide years of reliable, high-performance
computing.
This manual tells how to set up and begin using your computer. It also
provides detailed information on configuring your computer, basic
operations and care, using optional devices and troubleshooting.

Conventions

This manual uses the following formats to describe, identify, and highlight
terms and operating procedures.

Abbreviations

On first appearance, and whenever necessary for clarity, abbreviations are
enclosed in parentheses following their definition. For example: Read Only
Memory (ROM). Acronyms are also defined in the Glossary.

Icons

Icons identify ports, dials, and other parts of your computer. The indicator
panel also uses icons to identify the components it is providing information
on.

Keys

The keyboard keys are used in the text to describe many computer
operations. A distinctive typeface identifies the key top symbols as they
appear on the keyboard. For example, ENTER identifies the ENTER key.

Key operation

Some operations require you to simultaneously use two or more keys. We
identify such operations by the key top symbols separated by a plus sign
(+). For example, CTRL + C means you must hold down CTRL and at the
same time press C. If three keys are used, hold down the first two and at
the same time press the third.
ABC When procedures require an action such as
clicking an icon or entering text, the icon's name or
the text you are to type in is represented in the
typeface you see to the left.
User's Manual xiii

Messages

Messages are used in this manual to bring important information to your
attention. Each type of message is identified as shown below.
Indicates a potentially hazardous situation, which could result in death or
serious injury, if you do not follow instructions.
Pay attention! A caution informs you that improper use of equipment or
failure to follow instructions may cause data loss or damage your
equipment.
Please read. A note is a hint or advice that helps you make best use of
your equipment.

Terminology

This term is defined in this document as follows:
Start
The word "Start" refers to the " " button in
Windows 7.
HDD or Hard disk
drive
Some models are equipped with a "Solid State
Drive (SSD)" instead of a hard disk drive.In this
manual, the word "HDD" or "Hard disk drive"
also refers to the SSD unless otherwise stated.
Illustration In this manual, situations where the port and
connector locations for this series are different,
the locations are shown in the illustrations only
for some models.

Short Name

Short Name is defined as shown below in this manual.
LCD Model name Short Name
39.6cm
(15.6")
TECRA R950/Satellite Pro R950/Satellite R950 R950
35.6cm
(14.0")
TECRA R940/Satellite Pro R940/Satellite R940/
R945
R940
33.8cm
(13.3")
PORTÉGÉ R930/Satellite R930 R930
User's Manual xiv

General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and
withstand the rigors of portability. However, certain precautions should be
observed to further reduce the risk of personal injury or damage to the
computer.
Be certain to read the general precautions below and to note the cautions
included in the text of the manual.

Provide adequate ventilation

Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned on
or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep Mode). In this condition, observe the following:
Never cover your computer or AC adaptor with any object.
Never place your computer or AC adaptor near a heat source, such as
an electric blanket or heater.
Never cover or block the air vents including those located at the base
of the computer.
Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents.
Always provide sufficient space around the computer.
Overheating your computer or AC adaptor could cause system failure,
computer or AC adaptor damage or a fire, possibly resulting in serious
injury.

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer
and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to provide
adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your work area
from:
Dust, moisture, and direct sunlight.
Equipment that generates a strong electromagnetic field, such as
stereo speakers (other than speakers that are connected to the
computer) or speakerphones.
Rapid changes in temperature or humidity and sources of temperature
change such as air conditioner vents or heaters.
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.
User's Manual
xv

Stress injury

Carefully read the Instruction Manual for Safety and Comfort. It contains
information on the prevention of stress injuries to your hands and wrists
that can be caused by extensive keyboard use. It also includes information
on work space design, posture and lighting that can help reduce physical
stress.

Heat injury

Avoid prolonged physical contact with the computer. If the computer is
used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical
contact with the computer for a long time, for example if you rest the
computer on your lap or if you keep your hands on the palm rest, your
skin might suffer a low-heat injury.
If the computer has been used for a long time, avoid direct contact
with the metal plate supporting the various interface ports as this can
become hot.
The surface of the AC adaptor can become hot when in use but this
condition does not indicate a malfunction. If you need to transport the
AC adaptor, you should disconnect it and let it cool before moving it.
Do not lay the AC adaptor on a material that is sensitive to heat as the
material could become damaged.

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of
strong impact as this can damage the computer's components or otherwise
cause it to malfunction.

ExpressCard overheating

Some ExpressCards can become hot during prolonged use which may
result in errors or instability in the operation of the device in question. In
addition, you should also be careful when you remove an ExpressCard that
has been used for a long time.

Mobile phones

Please be aware that the use of mobile phones can interfere with the audio
system. The operation of the computer will not be impaired in any way, but
it is recommended that a minimum distance of 30cm is maintained between
the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is
described in the enclosed Instruction Manual for Safety and Comfort. Be
sure to read it before using the computer.
User's Manual
xvi
Chapter 1
Getting Started
This chapter provides an equipment checklist, and basic information to
start using your computer.
Some of the features described in this manual may not function properly if
you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist

Carefully unpack your computer, taking care to save the box and
packaging materials for future use.

Hardware

Check to make sure you have all the following items:
TOSHIBA Portable Personal Computer
AC adaptor and power cord (2-pin plug or 3-pin plug)
Battery pack (Is preinstalled in some computers)
Spare AccuPoint (pointing device) cap (Is included with some models)

Documentation

User Information Guide
Instruction Manual for Safety and Comfort
If any of the items are missing or damaged, contact your dealer
immediately.

Software

The following Windows
®
operating system and utility software are pre-
installed.
Windows 7
TOSHIBA Recovery Media Creator
TOSHIBA Assist
TOSHIBA ConfigFree™
TOSHIBA Flash Cards
TOSHIBA Disc Creator
TOSHIBA VIDEO PLAYER
TOSHIBA Resolution+ Plug-in For Windows Media Player
User's Manual
1-1
TOSHIBA eco Utility
TOSHIBA Bulletin Board
TOSHIBA ReelTime
TOSHIBA HW Setup Utility
TOSHIBA Web Camera Application
TOSHIBA Face Recognition
TOSHIBA HDD Protection
TOSHIBA Service Station
TOSHIBA PC Health Monitor
TOSHIBA Sleep Utility
TOSHIBA Fingerprint Utility
User's Manual (this manual)
You may not have all the softwares listed above depending on the model
you purchased.

Getting Started

All users should be sure to read the section Starting up for the first
time.
Be sure to read the enclosed Instruction Manual for Safety and
Comfort for information on the safe and proper use of this computer. It
is intended to help you be more comfortable and productive while
using a notebook computer. By following the recommendations in it
you may reduce your chance of developing a painful or disabling injury
to your hand, arms, shoulders or neck.
This section provides basic information to start using your computer. It
covers the following topics:
Connecting the AC adaptor
Opening the display
Turning on the power
Starting up for the first time
Turning off the power
Restarting the computer
Use a virus-check program and make sure it is updated regularly.
Never format storage media without checking its content - formatting
destroys all stored data.
It is a good idea to periodically back up the internal hard disk drive or
other main storage device to external media. General storage media is
not durable or stable over long periods of time and under certain
conditions may result in data loss.
User's Manual 1-2
Before you install a device or application, save any data in memory to
the hard disk drive or other storage media. Failure to do so may result
in the loss of data.

Connecting the AC adaptor

Attach the AC adaptor when you need to charge the battery or you want to
operate from AC power. It is also the fastest way to get started, because
the battery pack will need to be charged before you can operate from
battery power.
The AC adaptor can automatically adjust to any voltage ranging from 100
to 240V and to a frequency of either 50 or 60 Hz, enabling you to use this
computer in almost any country/region. The adaptor converts AC power to
DC power and reduces the voltage supplied to this computer.
Always use the TOSHIBA AC adaptor that was included with your
computer, or use AC adaptors specified by TOSHIBA to avoid any risk
of fire or other damage to the computer. Use of an incompatible AC
adaptor could cause fire or damage to the computer possibly resulting
in serious injury. TOSHIBA assumes no liability for any damage
caused by use of an incompatible adaptor.
Never plug the AC adaptor into a power source that does not
correspond to both the voltage and the frequency specified on the
regulatory label of the unit. Failure to do so could result in a fire or
electric shock, possibly resulting in serious injury.
Always use or purchase power cables that comply with the legal
voltage and frequency specifications and requirements in the country
of use. Failure to do so could result in a fire or electric shock, possibly
resulting in serious injury.
The supplied power cord conforms to safety rules and regulations in
the region the product is bought and should not be used outside this
region. For use in other regions, please buy power cords that conform
to safety rules and regulations in the particular region.
Do not use a 3-pin to 2-pin conversion plug.
When you connect the AC adaptor to the computer, always follow the
steps in the exact order as described in the User’s Manual.
Connecting the power cable to a live electrical outlet should be the last
step otherwise the adaptor DC output plug could hold an electrical
charge and cause an electrical shock or minor bodily injury when
touched. As a general safety precaution, avoid touching any metal
parts.
User's Manual
1-3
Never place your computer or AC adaptor on a wooden surface,
furniture, or any other surface that could be marred by exposure to
heat since the computer base and AC adaptor's surface increase in
temperature during normal use.
Always place your computer or AC adaptor on a flat and hard surface
that is resistant to heat damage.
Refer to the enclosed Instruction Manual for Safety and Comfort for
detailed precautions and handling instructions.
1. Connect the power cord to the AC adaptor.
Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)
Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)
Either a 2-pin or 3-pin adaptor/cord will be included with the computer
depending on the model.
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on
the left of the computer.
Figure 1-3 Connecting the DC output plug to the computer (R940)
2
1
1. DC IN 19V jack
2. DC output plug
User's Manual 1-4
3. Plug the power cord into a live wall outlet - the Battery and DC IN
indicators on the front of the computer should glow.

Opening the display

The display panel can be opened to a wide range of angles for optimal
viewing.
While holding down the palm rest with one hand so that the main body of
the computer is not raised, slowly lift the display panel - this will allow the
angle of the display panel to be adjusted to provide optimum clarity.
Figure 1-4 Opening the display panel (R940)
1
1. Display panel
Use reasonable care when opening and closing the display panel. Opening
it vigorously or slamming it shut could damage the computer.
Be careful not to open the display panel too far as this could put stress
on the display panel’s hinges and cause damage.
Do not press or push on the display panel.
Do not lift the computer by the display panel.
Do not close the display panel with pens or any other objects left in
between the display panel and the keyboard.
When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel (Do not use excessive force
when opening or closing the display panel).
User's Manual 1-5

Turning on the power

This section describes how to turn on the power - the Power indicator will
then indicate the status. Please refer to the Monitoring of power condition
section in Chapter 5, Power and Power-Up Modes for more information.
After you turn on the power for the first time, do not turn it off until you
have set up the operating system.
Volume cannot be adjusted during Windows Setup.
1. Open the display panel.
2. Press and hold the computer's power button for two or three seconds.
Figure 1-5 Turning on the power (R950)
1
Figure 1-6 Turning on the power (R940)
1
Figure 1-7 Turning on the power (R930)
1
1. Power button
Product appearance depends on the model you purchased.
User's Manual
1-6

Starting up for the first time

The Windows 7 Startup Screen will be the first screen displayed when you
turn on the power. Follow the on-screen instructions on each screen in
order to properly install the operating system.
When it is displayed, be sure to read the Software License Terms
carefully.

Turning off the power

The power can be turned off in one of three modes, either Shut Down
Mode, Hibernation Mode or Sleep Mode.
Shut Down Mode
When you turn off the power in Shut Down Mode no data will be saved and
the computer will boot to the operating system's main screen the next time
it is turned on.
1. If you have entered data, either save it to the hard disk drive or to
other storage media.
2. Make sure all disk/disc activity has stopped before removing the disk/
disc.
Make sure the Hard Disk Drive/Optical Disc Drive/eSATA indicator
is off. If you turn off the power while a disk (disc) is being accessed,
you may lose data or damage the disk.
Never turn off the power while an application is running. Doing so
could cause loss of data.
Never turn off the power, disconnect an external storage device or
remove storage media during data read/write. Doing so can cause
data loss.
3. Click Start.
4.
Click the Shut down button ( ).
5. Turn off any peripheral devices connected to your computer.
Do not turn the computer or peripheral devices back on immediately - wait
a short period to avoid any potential damage.
Sleep Mode
If you have to interrupt your work, you are able to turn off the power without
exiting from your software by placing the computer into Sleep Mode. In this
mode data is maintained in the computer's main memory so that when you
turn on the power again, you can continue working right where you left off.
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1-7
When you have to turn off your computer aboard an aircraft or in places
where electronic devices are regulated or controlled, always completely
shut down the computer. This includes turning off any wireless
communication functionalities, and cancelling settings that reactivate the
computer automatically, such as a timer recording function. Failure to
completely shut down the computer in this way could allow the operating
system to reactivate and run pre-programmed tasks or preserve unsaved
data, which could interfere with aviation or other systems, possibly causing
serious injury.
Before entering Sleep Mode, be sure to save your data.
Do not install or remove a memory module while the computer is in
Sleep Mode. The computer or the memory module could be damaged.
Do not remove the battery pack while the computer is in Sleep Mode
(unless the computer is connected to an AC power source). Data in
memory could be lost.
Do not switch to Sleep Mode while transferring data to external media,
such as USB devices, memory media or other external memory
devices. Data will be lost.
When the AC adaptor is connected, the computer will go into Sleep
Mode according to the settings in the Power Options (to access it,
Start -> Control Panel -> System and Security -> Power Options).
To restore the operation of the computer from Sleep Mode, press and
hold the power button or any key on the keyboard for a short amount
of time. Please note that keyboard keys can only be used if the Wake-
up on Keyboard option is enabled within the HW Setup utility.
If the computer enters Sleep Mode while a network application is
active, the application might not be restored when the computer is
next turned on and the system returns from Sleep Mode.
To prevent the computer from automatically entering Sleep Mode,
disable Sleep Mode within the Power Options (to access it, Start ->
Control Panel -> System and Security -> Power Options).
To use the Hybrid Sleep function, configure it in the Power Options.
Benefits of Sleep Mode
The Sleep Mode feature provides the following benefits:
Restores the previous working environment more rapidly than does
the Hibernation Mode feature.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Sleep Mode feature.
User's Manual
1-8
Allows the use of the panel power off feature.
Executing Sleep Mode
You can also enable Sleep Mode by pressing FN + F3 - please refer to the
Hot key functions section in Chapter 3, Operating Basics, for further details.
You can enter Sleep Mode in one of three ways:
Click Start, point to the arrow icon ( ) and then select Sleep
from the menu.
Close the display panel. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel ->
System and Security -> Power Options).
Press the power button. Please note that this feature must be enabled
within the Power Options (to access it, click Start -> Control Panel ->
System and Security -> Power Options).
When you turn the power back on, you can continue where you left when
you shut down the computer.
When the computer is in Sleep Mode, the power indicator will blink
orange.
If you are operating the computer on battery power, you can lengthen
the overall operating time by turning it off into Hibernation Mode -
Sleep Mode will consume more power while the computer is off.
Sleep Mode limitations
Sleep Mode will not function under the following conditions:
Power is turned back on immediately after shutting down.
Memory circuits are exposed to static electricity or electrical noise.
Hibernation Mode
The Hibernation Mode feature saves the contents of memory to the hard
disk drive when the computer is turned off so that, the next time it is turned
on, the previous state is restored. Please note that the Hibernation Mode
feature does not save the status of any peripheral devices connected to the
computer.
Save your data. While entering Hibernation Mode, the computer saves
the contents of memory to the hard disk drive. However, for safety
sake, it is best to save your data manually.
Data will be lost if you remove the battery or disconnect the AC
adaptor before the save is completed. Wait for the Hard Disk Drive/
Optical Disc Drive/eSATA indicator to go out.
User's Manual 1-9
Do not install or remove a memory module while the computer is in
Hibernation Mode. Data will be lost.
Do not switch to Hibernation Mode while transferring data to external
media, such as USB devices, memory media or other external
memory devices. Data will be lost.
Benefits of Hibernation Mode
The Hibernation Mode feature provides the following benefits:
Saves data to the hard disk drive when the computer automatically
shuts down because of a low battery condition.
You can return to your previous working environment immediately
when you turn on the computer.
Saves power by shutting down the system when the computer
receives no input or hardware access for the time period set by the
System Hibernate feature.
Allows the use of the panel power off feature.
Starting Hibernation Mode
You can also enable Hibernation Mode by pressing FN + F4 - please refer
to the Hot key functions section in Chapter 3, Operating Basics, for further
details.
To enter Hibernation Mode, follow the steps below.
1. Click Start.
2.
Point to the arrow icon ( ) and then select Hibernate from the
menu.
Automatic Hibernation Mode
The computer can be configured to enter Hibernation Mode automatically
when you press the power button or close the lid. In order to define these
settings, you can follow the steps as described below:
1. Click Start and click the Control Panel.
2. Click System and Security and click Power Options.
3. Click Choose what the power button does or Choose what
closing the lid does.
4. Enable the desired Hibernation Mode settings for When I press the
power button and When I close the lid.
5. Click the Save changes button.
Data save in Hibernation Mode
When you turn off the power in Hibernation Mode, the computer will take a
moment to save the current data in memory to the hard disk drive. During
this time, the Hard Disk Drive indicator will glow.
User's Manual
1-10
After you turn off the computer, and the content of memory has been saved
to the hard disk drive, turn off the power to any peripheral devices.
Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.

Restarting the computer

Certain conditions require that you reset the computer, for example if:
You change certain computer settings.
An error occurs and the computer does not respond to your keyboard
commands.
If you need to restart the computer, there are three ways this can be
achieved:
Click Start, point to the arrow icon ( ) and then select Restart
from the menu.
Press CTRL, ALT and DEL simultaneously (once) to display the menu
window, then select Restart from the Shut down options.
Press the power button and hold it down for five seconds. Once the
computer has turned itself off, wait between ten and fifteen seconds
before turning the power on again by pressing the power button.
User's Manual 1-11
Chapter 2
The Grand Tour
This chapter identifies the various components of the computer - it is
recommended that you become familiar with each before you operate the
computer.
Legal Footnote (Non-applicable Icons)
For more information regarding Non-applicable Icons, please refer to the
Legal Footnotes section in Appendix C.
Please handle your computer carefully to avoid scratching or damaging the
surface.
Short Name is defined as shown below in this manual.
LCD Model name Short Name
39.6cm
(15.6")
TECRA R950/Satellite Pro R950/Satellite R950 R950
35.6cm
(14.0")
TECRA R940/Satellite Pro R940/Satellite R940/
R945
R940
33.8cm
(13.3")
PORTÉGÉ R930/Satellite R930 R930

The Grand Tour for R950

Front with the display closed (R950)

The following figure shows the computer’s front with its display panel in the
closed position.
User's Manual
2-1
Figure 2-1 Front of the computer with display panel closed (R950)
1
32
4
5
6
7
1. DC IN indicator 5. Memory media slot indicator
2. Power indicator 6. Wireless communication indicator
3. Battery indicator 7. Wireless WAN/WiMAX indicator
4. Hard Disk Drive/Optical
Disc Drive/eSATA indicator
DC IN indicator The DC IN indicator normally glows green when
power is being correctly supplied from the AC
power adaptor. However, if the output voltage
from the adaptor is abnormal, or if the computer's
power supply malfunctions, this indicator will
flash orange.
Power indicator The Power indicator normally glows green when
the computer is turned on. However, if you turn
the computer off into Sleep Mode, this indicator
will flash orange - approximately two seconds on,
two seconds off.
Battery indicator The Battery indicator shows the condition of the
battery's charge - green indicates the battery is
fully charged, orange indicates the battery is
charging, and flashing orange indicates a low
battery condition.
Please refer to Chapter 5, Power and Power-Up
Modes for more information on this feature.
Hard Disk Drive/
Optical Disc Drive/
eSATA indicator
The Hard Disk Drive/Optical Disc Drive/
eSATA indicator blinks green whenever the
computer is accessing the built-in hard disk drive,
optical disc drive or eSATA device.
Memory media slot
indicator
The Memory media slot indicator blinks green
when the computer is accessing the memory
media slot.
User's Manual 2-2
Wireless
communication
indicator
The Wireless communication indicator glows
orange when the Wireless functions are turned
on.
Some models are equipped with Wireless
functions.
Wireless WAN/WiMAX
indicator
The Wireless WAN/WiMAX indicator glows
blue when the Wireless WAN/WiMAX functions
are turned on.
In some models, the indicator will glow and blink
in order to indicate the connection status of the
Wireless WAN/WiMAX function.
Some models are equipped with a Wireless
WAN/WiMAX function.

Left side (R950)

The following figure shows the computer’s left side.
Figure 2-2 The left side of the computer (R950)
76541 2 3
1. DC IN 19V jack 5. Universal Serial Bus (USB 3.0) port
2. Cooling vents 6. Memory media slot
3. External RGB monitor port 7. ExpressCard slot or Smart Card slot*
4. HDMI out port or DisplayPort*
* Provided with some models.
Product appearance depends on the model you purchased.
DC IN 19V jack The AC adaptor connects to this jack in order to
power the computer and charge its internal
batteries. Please note that you should only use
the model of AC adaptor supplied with the
computer at the time of purchase - using the
wrong AC adaptor can cause damage to the
computer.
Cooling vents The cooling vents help the processor to avoid
overheating.
User's Manual 2-3
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