Toshiba PPM78U04R00X, PPM78U04S00X, PPM79U08H028, PPM79U010001, PPM78U0C4021 User Manual

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User’s Manual

PORTÉGÉ M780

computers.toshiba-europe.com

PORTÉGÉ M780

Table of Contents

Preface

General Precautions

Chapter 1 Getting Started

Equipment checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3 System Recovery Options and

Restoring the preinstalled software. . . . . . . . . . . . . . . . . . . . . . . .1-12

Chapter 2 The Grand Tour

Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4 Back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6 Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7 Front with the display open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13 Optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16 AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Chapter 3 Hardware, Utilities and Options

Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 TOSHIBA Value Added Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10 TOSHIBA Tablet PC Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11 Utilities and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11 Optional devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16 Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45

Chapter 4 Operating Basics

Pointing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Using the Tablet mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8 Using the Fingerprint Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16 TOSHIBA Button Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-23 Web Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24 Using the TOSHIBA Face Recognition. . . . . . . . . . . . . . . . . . . . . . . .4-25 Changing Ultra Slim Bay modules . . . . . . . . . . . . . . . . . . . . . . . . . . .4-28 Using optical disc drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-32 Writing CD/DVDs on Ultra Slim Bay

DVD Super Multi (Double Layer) Drive Kit II . . . . . . . . . . . . . . . . .4-36 TOSHIBA DVD PLAYER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-42 Media care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-45

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Sound System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-46 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48 Wireless communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52 LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55 Computer Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57 Using the Hard Disk Drive (HDD) Protection . . . . . . . . . . . . . . . . . . 4-58 Using the TOSHIBA USB Sleep and Charge Utility . . . . . . . . . . . . . 4-60 Heat dispersal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62

Chapter 5 The Keyboard

Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Function keys: F1 … F12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Soft keys: FN key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Hot keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Windows special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Keypad overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Chapter 6 Power and Power-Up Modes

Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Monitoring of power condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 TOSHIBA Password Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15 Tablet mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17 Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18 Panel power on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18 System Auto Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

Chapter 7 HW Setup

Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 HW Setup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Chapter 8 Troubleshooting

Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24

Appendix A Specifications

Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Appendix B Display Controller and Video mode

Display controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Video mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Appendix C Wireless LAN

Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 Radio Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 Supported Frequency Sub-bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

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Appendix D Bluetooth wireless technology Interoperability

Bluetooth wireless technology and your Health . . . . . . . . . . . . . . . . D-2 Regulatory statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

Appendix E AC Power Cord and Connectors

Certification agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1

Appendix F TOSHIBA PC Health Monitor

Starting the TOSHIBA PC Health Monitor . . . . . . . . . . . . . . . . . . . . . F-2 If a TOSHIBA PC Health Monitor message is displayed. . . . . . . . . . F-2 Cleaning the Cooling module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3

Appendix G Legal Footnotes

Appendix H If your computer is stolen

Glossary

Index

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Copyright

© 2010 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

TOSHIBA PORTÉGÉ M780 Portable Personal Computer User’s Manual

First edition January 2010

Copyright authority for music, movies, computer programs, databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner. Copyrighted material can be reproduced only for personal use or use within the home. Any other use beyond that stipulated above (including conversion to digital format, alteration, transfer of copied material and distribution on a network) without the permission of the copyright owner is a violation of copyright or author’s rights and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual.

Disclaimer

This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA PORTÉGÉ M780 Portable Personal Computer at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice. TOSHIBA assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manual.

Trademarks

IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation.

Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation.

Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation.

Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.

Photo CD is a trademark of Eastman Kodak Company.

Memory Stick, Memory Stick PRO, Memory Stick PRO Duo and i.LINK are trademarks or registered trademarks of Sony Corporation.

ConfigFree is a trademark of Toshiba Corporation. Wi-Fi is a registered trademark of the Wi-Fi Alliance. ExpressCard is a trademark of PCMCIA.

Secure Digital and SD are trademarks of SD Card Association. MultiMediaCard and MMC are trademarks of MultiMediaCard Association.

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xD-Picture Card is a trademark of FUJIFILM Corporation.

Other trademarks and registered trademarks not listed above may be used in this manual.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and/or R&TTE Directive 1999/5/EC.

Responsible for

TOSHIBA EUROPE GMBH, Hammfelddamm 8,

CE-marking:

41460 Neuss, Germany.

Manufacturer:

Toshiba Corporation, 1-1 Shibaura 1-chome,

 

Minato-ku, Tokyo, 105-8001, Japan.

The complete official EU CE Declaration can be obtained on following internet page: http://epps.toshiba-teg.com.

CE compliance

This product is labelled with the CE Mark in accordance with the related European Directives, notably Electromagnetic Compatibility Directive 2004/108/EC for the notebook and the electronic accessories including the supplied power adapter, the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006/95/EC for the supplied power adapter.

This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected / implemented those options / cables have to provide assurance that the system (PC plus options / cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted:

Only CE marked options should be connected / implemented

Only best shielded cables should be connected

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Working environment

This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”.

TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”.

For example, the following environments are not approved:

Industrial Environments (e.g. environments where a mains voltage of 380 V three-phase is used)

Medical Environments

Automotive Environments

Aircraft Environments

Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA.

The consequences of the use of this product in non-approved working environments may be:

Interference with other devices or machines in the near surrounding area.

Malfunction of, or data loss from, this product caused by disturbances generated by other devices or machines in the near surrounding area.

Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non-approved working environments before use. In the case of automobiles or aircraft, the manufacturer or airline respectively should be asked for permission before use of this product.

Furthermore, for general safety reasons, the use of this product in environments with explosive atmospheres is not permitted.

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Modem warning notice

This information is applicable to the models equipped with a built-in modem.

Conformity Statement

The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN).

However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.

In the event of problems, you should contact your equipment supplier in the first instance.

Network Compatibility Statement

This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the additional requirements conditional in EG 201 121.

Germany

ATAAB AN005,AN006,AN007,AN009,AN010

 

and DE03,04,05,08,09,12,14,17

Greece

ATAAB AN005,AN006 and GR01,02,03,04

Portugal

ATAAB AN001,005,006,007,011 and

 

P03,04,08,10

Spain

ATAAB AN005,007,012, and ES01

Switzerland

ATAAB AN002

All other countries/regions ATAAB AN003,004

Specific switch settings or software setup are required for each network, please refer to the relevant sections of the user guide for more details.

The hookflash (timed break register recall) function is subject to separate national type approvals. It has not been tested for conformity to national type regulations, and no guarantee of successful operation of that specific function on specific national networks can be given.

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Following information is only for EU-member states:

Disposal of products

The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres.

The black bar indicates that the product was placed on the market after August 13, 2005.

By participating in separate collection of products and batteries, you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health.

For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product.

Disposal of batteries and/or accumulators

The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.

If the battery or accumulator contains more than the specified values of lead Pb, Hg, Cd (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive

(2006/66/EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.

By participating in separate collection of batteries, you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health.

For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product.

The symbols may not stick depending on the country and region where you purchased.

Disposing of the computer and the computer’s batteries

Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government.

This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them. Under certain applicable laws and regulation, it may be illegal to dispose of old batteries by placing them in the trash.

Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly.

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ENERGY STAR® Program

Your computer model may be Energy Star® qualified. If the model you purchased is qualified, it is labeled with the ENERGY STAR logo on the computer and the following information applies.

TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

To conserve energy, your computer is set to enter the low-power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode. TOSHIBA recommends that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep Mode by pressing the power button.

Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission. According to the EPA, a computer meeting the new ENERGY STAR specifications will use between 20% and 50% less energy depending on how it is used.

Visit http://www.eu-energystar.org or http://www.energystar.gov for more information regarding the ENERGY STAR Program.

REACH - Compliance Statement

The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

Please consult the following website http://www.toshiba-europe.com/computers/info/reach for information about the presence in our articles of substances included on the candidate list according to article 59(1) of Regulation (EC) No 1907/2006 (“REACH”) in a concentration above 0.1% weight by weight.

Following information is only for Turkey:

Compliant with EEE Regulations: Toshiba meets all requirements of Turkish regulation 26891 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

The number of possible pixel failures of your display is defined according to ISO 13406-2 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure.

Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure.

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GOST

Description on Laser specification

The optical disc drive such as Ultra Slim Bay DVD Super Multi (Double Layer) Drive Kit II that is used in this computer is equipped with laser. The classification label with the following sentence is affixed to the surface of the drive.

CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE

APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT

The drive with the above label is certified by the manufacturer that the drive complies with the requirement for laser product on the date of manufacturing pursuant to article 21 of Code of Federal Regulations by the United States of America, Department of Health & Human Services, Food and Drug Administration.

In other countries, the drive is certified to comply with the requirement pursuant to IEC 60825-1 and EN 60825-1 on class 1 laser product.

This computer is equipped with the optical disc drive in the following list according to the model.

Manufacturer

Type

 

 

Panasonic

UJ862

 

 

Panasonic

UJ892

 

 

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Preface

Congratulations on your purchase of the PORTÉGÉ M780 series computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing.

This manual tells how to set up and begin using your PORTÉGÉ M780 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.

If you are a new user of computers or if you’re new to portable computing, first read over the Chapter 1, Getting Started and Chapter 3, Hardware, Utilities and Options chapters to familiarize yourself with the computer’s features, components and devices. Then read Chapter 1, Getting Started for step-by-step instructions on setting up your computer.

If you are an experienced computer user, please continue reading the preface to learn how this manual is organized, then become acquainted with this manual by browsing through its pages. Be sure to read the Special features section in Chapter 3, Hardware, Utilities and Options to learn about features that are uncommon or unique to this computer, as well as the section on Chapter 7, HW Setup, to understand how to setup and configure these features.

Read Chapter 3, Hardware, Utilities and Options if connecting optional products or external devices.

Conventions

This manual uses the following formats to describe, identify, and highlight terms and operating procedures.

Abbreviations

On first appearance, and whenever necessary for clarity, abbreviations are enclosed in parentheses following their definition. For example: Read Only Memory (ROM). Acronyms are also defined in the Glossary.

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Icons

Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information on.

Keys

The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard. For example, ENTER identifies the ENTER key.

Key operation

Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CRTL and at the same time press C. If three keys are used, hold down the first two and at the same time press the third.

ABC

When procedures require an action such as

clicking an icon or entering text, the icon’s name

 

 

or the text you are to type in is represented in the

 

typeface you see to the left.

Display

 

S ABC

Names of windows or icons or text generated by

the computer that appear on its display screen

 

are presented in the type face you see to the left.

Messages

Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below.

Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.

Please read. A note is a hint or advice that helps you make best use of your equipment.

Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions.

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Terminology

This term is defined in this document as follows:

Start

The word “Start” refers to the “

” button in

 

Windows® 7.

 

HDD or Hard disk

Some models are equipped with a “Solid State

drive

Drive (SSD)” instead of a hard disk drive.

In this manual, the word “HDD” or “Hard disk drive” also refers to the SSD unless otherwise stated.

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General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.

Be certain to read the general precautions below and to note the cautions included in the text of the manual.

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer.

Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat.

To keep your computer in prime operating condition, protect your work area from:

Dust, moisture, and direct sunlight.

Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones.

Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.

Extreme heat, cold, or humidity.

Liquids and corrosive chemicals.

Stress injury

Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. Instruction Manual for Safety and Comfort also includes information on work space design, posture and lighting that can help reduce physical stress.

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Heat injury

Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

If the computer has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot.

The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction. If you need to transport the AC adaptor, you should disconnect it and let it cool before moving it.

Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged.

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer’s components or otherwise cause it to malfunction.

ExpressCard overheating

Some ExpressCards can become hot during prolonged use which may result in errors or instability in the operation of the device in question. In addition, you should also be careful when you remove an ExpressCard that has been used for a long time.

Mobile phones

Please be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer.

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Chapter 1

Getting Started

This chapter provides an equipment checklist, and basic information to start using your computer.

Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist

Carefully unpack your computer, taking care to save the box and packaging materials for future use.

Hardware

Check to make sure you have all the following items:

PORTÉGÉ M780 Portable Personal Computer

AC adaptor and power cord (2-pin plug or 3-pin plug)

Battery pack (Installed in the computers)

Tablet PC Pen (Is included with some models)

Reserve Pen (Is included with some models)

Ultra Slim Bay Weight Saver (Is included with some models)

Ultra Slim Bay Case (Is included with some models)

For some models, Tablet PC Pen is included together with spare pen tips and a tip removal tool in the small case coming with the product.

For some models, Reserve Pen is included in the small case coming with the product.

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Documentation

PORTÉGÉ M780 Series User’s Manual

PORTÉGÉ M780 Series Quickstart

Instruction Manual for Safety and Comfort (included in User’s Manual)

Warranty information

If any of the items are missing or damaged, contact your dealer immediately.

Software

The following Windows operating system and utility software are preinstalled.

Windows® 7

TOSHIBA Value Added Package

TOSHIBA Recovery Media Creator

TOSHIBA DVD PLAYER

TOSHIBA Assist

TOSHIBA ConfigFree™

TOSHIBA HDD Protection

TOSHIBA Disc Creator

TOSHIBA eco Utility

TOSHIBA Face Recognition (Is preinstalled in some models)

TOSHIBA PC Health Monitor

TOSHIBA USB Sleep and Charge Utility

TOSHIBA Tablet PC Extension

TOSHIBA Tablet Access Code Logon Utility

TOSHIBA Fingerprint Utility

Windows Mobility Center

Online Manual

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PORTÉGÉ M780

Getting Started

All users should be sure to read the section Starting up for the first time.

Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer. By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand, arms, shoulders or neck.

This section provides basic information to start using your computer. It covers the following topics:

About the Tablet mode

Connecting the AC adaptor

Opening the display

Turning on the power

Starting up for the first time

Turning off the power

System Recovery Options and Restoring the preinstalled software

Restarting the computer

Use a virus-check program and make sure it is updated regularly.

Never format storage media without checking its content - formatting destroys all stored data.

It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.

Before you install a device or application, save any data in memory to the hard disk drive or other storage media. Failure to do so may result in the loss of data.

About the Tablet mode

Change to “The TOSHIBA PORTÉGÉ M780” computer can be used in two ways, as an ordinary laptop PC and as a Tablet PC. You can use the computer as Tablet PC, operated with the supplied Tablet PC Pen, by turning the display panel through 180 degrees and closing it. This manual calls the use as an ordinary laptop PC “Laptop mode”, and the use as a Tablet PC “Tablet mode”. Refer to Changing to the Tablet mode section in Chapter 4, Operating Basics, for details on changing the mode.

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Connecting the AC adaptor

Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power.

The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-Up Modes.

Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.

Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury.

Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use. Failure to do so could result in a fire or electric shock, possibly resulting in serious injury.

The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region. For use in other regions, please buy power cords that conform to safety rules and regulations in the particular region.

Do not use a 3-pin to 2-pin conversion plug.

When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a general safety precaution, avoid touching any metal parts.

Never place your computer or AC adaptor on a wooden surface, furniture, or any other surface that could be marred by exposure to heat since the computer base and AC adaptor’s surface increase in temperature during normal use.

Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage.

Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.

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PORTÉGÉ M780

1. Connect the power cord to the AC adaptor.

Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug)

Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug)

Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.

2.Connect the AC adaptor’s DC output plug to the DC IN 15V jack on the back of the computer.

1.DC IN 15V jack

2.DC output plug

1

2

Figure 1-3 Connecting the DC output plug to the computer

3.Plug the power cord into a live wall outlet - the Battery and DC IN indicators on the front of the computer should glow.

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Opening the display

The display panel can be opened to a wide range of angles for optimal viewing.

While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.

1

1. Display panel

Figure 1-4 Opening the display panel

Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.

Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.

Do not press or push on the display panel.

Do not lift the computer by the display panel.

Do not close the display panel with pens or any other objects left in between the display panel and the keyboard.

When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Turning on the power

This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-Up Modes, for more information.

After you turn on the power for the first time, do not turn it off until you have set up the operating system. Please refer to the section Starting up for the first time for more information.

Volume cannot be adjusted during Windows Setup.

1.Open the display panel.

2.Slide the Power Button Lock Switch to the right.

3.Press and hold the computer’s power button for two or three seconds.

2 1

1. Power Button Lock Switch

2. Power button

Figure 1-5 Turning on the power

Starting up for the first time

The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system.

When it is displayed, be sure to read the Software License Terms carefully.

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Turning off the power

The power can be turned off in one of three modes, either Shut Down (Boot) Mode, Hibernation Mode or Sleep Mode.

Shut Down mode (Boot Mode)

When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system’s main screen the next time it is turned on.

1.If you have entered data, either save it to the hard disk drive or to other storage media.

2.Make sure all disk/disc activity has stopped before removing the CD/DVD or floppy diskette.

Make sure the Hard Disk Drive and Ultra Slim Bay’s module indicator is off. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk.

Never turn off the power while an application is running. Doing so could cause loss of data.

Never turn off the power, disconnect an external storage device or remove storage media during data read/write. Doing so can cause data loss.

3.Click Start.

4.Click the Shut down button ( ).

5.Turn off any peripheral devices connected to your computer.

Do not turn the computer or peripheral devices back on immediately - wait a short period to avoid any potential damage.

Sleep Mode

If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer’s main memory so that when you turn on the power again, you can continue working right where you left off.

When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled, always completely shut down the computer. This includes turning off any wireless communication switches or devices, and canceling settings that reactivate the computer automatically, such as a timer recording function. Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre-programmed tasks or preserve unsaved data, which could interfere with aviation or other systems, possibly causing serious injury.

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Before entering Sleep Mode, be sure to save your data.

Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the memory module could be damaged.

Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source). Data in memory could be lost.

When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, Start

-> Control Panel -> System and Security -> Power Options).

To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time. Please note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the HW Setup utility.

If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.

To prevent the computer from automatically entering Sleep Mode, disable Sleep Mode within the Power Options (to access it, Start ->

Control Panel -> System and Security -> Power Options). However, please be aware that this configuration will nullify the computers Energy Star compliance.

To use the Hybrid Sleep function, configure it in the Power Options.

Benefits of Sleep Mode

The Sleep Mode feature provides the following benefits:

Restores the previous working environment more rapidly than does the Hibernation Mode feature.

Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.

Allows the use of the panel power off feature.

Executing Sleep Mode

You can also enable Sleep Mode by pressing FN + F3 - please refer to Chapter 5, The Keyboard, for further details.

You can enter Sleep Mode in one of three ways:

Click Start, point to the arrow icon (

) and then select

Sleep from the menu.

Close the display panel. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel ->

System and Security -> Power Options).

Press the power button. Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel ->

System and Security -> Power Options).

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When you turn the power back on, you can continue where you left when you shut down the computer.

When the computer is in Sleep Mode, the Power indicator will blink orange.

If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.

Sleep Mode limitations

Sleep Mode will not function under the following conditions:

Power is turned back on immediately after shutting down.

Memory circuits are exposed to static electricity or electrical noise.

Hibernation Mode

The Hibernation Mode feature saves the contents of memory to the hard disk drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer.

Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually.

Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed. Wait for the Hard Disk Drive indicator to go out.

Do not install or remove a memory module while the computer is in Hibernation Mode. Data will be lost.

Benefits of Hibernation Mode

The Hibernation Mode feature provides the following benefits:

Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition.

You can return to your previous working environment immediately when you turn on the computer.

Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature.

Allows the use of the panel power off feature.

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Starting Hibernation Mode

You can also enable Hibernation Mode by pressing FN + F4 - please refer to Chapter 5, The Keyboard, for further details.

To enter Hibernation Mode, follow the steps below. 1. Click Start.

2. Point to the arrow icon (

) and then select Hibernate

from the menu

Automatic Hibernation Mode

The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. In order to define these settings, you can follow the steps as described below:

1.Click Start and click the Control Panel.

2.Click System and Security and click Power Options.

3.Click Choose what the power button does or Choose what closing the lid does.

4.Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid.

5.Click the Save changes button.

Data save in Hibernation Mode

When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the hard disk drive. During this time, the Hard Disk Drive indicator will glow.

After you turn off the computer, and the content of memory has been saved to the hard disk drive, turn off the power to any peripheral devices.

Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.

Restarting the computer

Certain conditions require that you reset the computer, for example if:

You change certain computer settings.

An error occurs and the computer does not respond to your keyboard commands.

If you need to restart the computer, there are three ways this can be achieved:

Click Start, point to the arrow icon (

) and then select

Restart from the menu.

 

Press CTRL, ALT and DEL simultaneously (once) to display the menu window, then select Restart from the Shut down options.

Press the power button and hold it down for five seconds. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button.

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System Recovery Options and Restoring the preinstalled software

About 1.5GB hidden partition is allocated on the hard drive for the System Recovery Options.

The System Recovery Options feature will be unusable if this partition is deleted.

System Recovery Options

The System Recovery Options feature is installed on the hard disk when shipped from the factory. The System Recovery Options menu includes some tools to repair startup problems, run diagnostics or restore the system.

You can see the more information about “Startup Repair” in “Windows Help and Support” content.

The System Recovery Options can also be run manually to repair problems.

The procedure is as follows. Follow the on-screen instructions.

1.Turn off the computer.

2.While holding the F8 key, turn the computer on. The Advanced Boot Options menu will be displayed.

3.Use the arrow keys to select Repair Your Computer and press Enter.

4.Follow the on-screen instructions.

The Windows Complete PC Backup feature can be used on all Windows® 7 editions.

Restoring the pre-installed Software

Depending on the model you purchased, different ways for restoring the pre-installed software are offered:

Creating optical Recovery Discs and restoring the pre-installed software from them

Restoring the pre-installed software from the Recovery hard disk drive

Ordering Recovery Discs from TOSHIBA and restoring the pre-installed software from them*

* Please note that this service is not free-of-charge.

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Creating Optical Recovery Discs

This section describes how to create Recovery Discs.

Be sure to connect the AC adaptor when you create Recovery Discs.

Be sure to close all other software programs except the TOSHIBA Recovery Media Creator.

Do not run software such as screen savers which can put a heavy load on the CPU.

Operate the computer at full power.

Do not use power-saving features.

Do not write to the disc when the anti-virus software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background.

Do not use utilities, including those intended to enhance hard disk drive access speed. They may cause unstable operation and damage data.

Do not shut down/log off or Sleep/Hibernate while writing or rewriting the disc.

Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars.

Do not use on unstable tables or other any other unstable surfaces.

A recovery image of the software on your computer is stored on the hard disk drive, and can be copied to DVD media by using the following steps:

1.Have a blank DVD media ready.

2.The application will allow you to choose from a variety of different media onto which the recovery image can be copied including DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL and DVD+RW.

Please note that some of the above media may not be compatible with the optical disc drive installed into your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding.

3.Turn on your computer and allow it to load the Windows 7 operating system from the hard disk drive as normal.

4.Insert the first blank media into the optical disc drive tray.

5.Select the TOSHIBA Recovery Media Creator icon from the Windows 7 Start menu.

6.After TOSHIBA Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.

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Restoring the pre-installed software from your created Recovery Discs

If the pre-installed files are damaged, you are able to either use the Recovery Discs you have created to restore the computer to the state it was in when you originally received it. To perform this restoration, follow the steps below:

When the sound mute feature has been activated by pressing the

FN + ESC key, be sure to disable this to allow sounds to be heard before starting the restore process. Please refer to Chapter 5, The Keyboard, for further details.

You can not use System Recovery Options if restoring the pre-installed software without System Recovery Options.

When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost.

1.Load the (1st disc of) Recovery Discs into the optical disc drive and turn off the computer’s power.

2.While holding down F12 key on the keyboard, turn on your computer - when TOSHIBA Leading Innovation>>> appears, release the

F12 key.

3.Use the up and down cursor keys to select the CD-ROM icon from the menu.

4.A menu will be displayed from which you should follow the on-screen instructions.

Restoring the pre-installed software from the Recovery hard disk drive

A portion of the total hard disk drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem.

If you subsequently set up your hard disk drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available.

In addition, if you use a third-party partitioning program to reconfigure the partitions on your hard disk drive, you may find that it becomes impossible to setup your computer.

When the sound mute feature has been activated by pressing the Mute panel (Fn + ESC), be sure to disable this to allow sounds to be heard before starting the restore process. Please refer to Chapter 5, The Keyboard, for further details.

You can not use System Recovery Options if restoring the pre-installed software without System Recovery Options.

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