Toshiba NVSPRO8-2U-X, NVSPRO8-4U-X User Manual

NVS

Network Video Recorder

User Manual

model no. NVSPRO8-2U-X NVSPRO8-4U-X

Please carefully read these instructions before using this product.
Save this manual for future use.	1

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Surveillix™ NVS PRO

Operations Manual (G5 Hardware & Version 4.5 Software)

Manual Edition 31472AB – OCTOBER 2012

Printed in USA

No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba America Information Systems (TAIS) shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF TIAS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support Center. TIAS and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere; Windows, and Windows 2000 are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to

follow directions could result in damage to equipment or loss of information.

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LIMITED WARRANTY

NETWORK VIDEO RECORDER

The Imaging Systems Division of Toshiba America Information Systems, Inc. ("ISD") makes the following limited warranties.

These limited warranties extend to the Original End-User ("You[r]").

Limited Three (3) Year Warranty of Labor and Parts

The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of three years from the date of original retail purchase by the end-user. During this period, ISD will repair or replace a defective product or part with a new or refurbished item. The user must deliver the entire product to the Surveillix DVR Repair Facility. The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility. ISD reserves the right to substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.

Step-by-step Procedures - How to Obtain Warranty Service

[1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at

www.toshibasecurity.com

[2] If there is a defect in material or workmanship, contact the Surveillix DVR Support Center at [phone] [877-855-1FIX] to speak to a technical support representative and schedule service.

[3] Arrange for delivery of the product to the Surveillix DVR Repair Facility. Products must be insured and securely packed, preferably in the original shipping carton. A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a complete return street address and daytime telephone number. The Tracking Number should also be indicated on your documents. Charges for transportation and insurance must be prepaid by the end-user.

Critical Use Disclaimer

The product is not designed for any “critical applications.” “Critical applications” means life support systems, exhaust or smoke extraction applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage. Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.

Your Responsibilities

The above warranty is subject to the following conditions:

[1]You must retain the bill of sale or provide other proof of purchase.

[2]You must schedule service within thirty days after you discover a defective product or part.

[3]All warranty servicing of this product must be made by the Surveillix DVR Repair Facility.

[4]The warranty extends to defects in material or workmanship as limited above, and not to any products or parts that have been lost

or discarded by user. The warranty does not cover damage caused by misuse, accident, improper installation, improper maintenance, or use in violation of instructions furnished by ISD. The warranty does not extend to units which have been altered or modified without authorization of ISD, or to damage to products or parts thereof which have had the serial number removed, altered defaced or rendered illegible.

ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply.

No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of ISD arising under this warranty or under any statute, or law of the United States or any state thereof, is hereby limited to one year from the date you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising under state law. Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by state law so the above provision may not apply to user. This warranty gives the user specific legal rights, and user may also have other rights, which may vary from state to state.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC.

Imaging Systems Division

Copyright © 2012 Toshiba America Information Systems, Inc. All rights reserved.

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IMPORTANT SAFEGUARDS

1.Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instruction

2.Power Sources – This product should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home or business, consult your product dealer or local power company

3.Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating, and these openings must not be blocked or covered. The product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.

4.Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products that produce heat.

5.Water and Moisture – Do not use this product near water.

6.Cleaning – Unplug this product from the wall outlet before cleaning.

7.Power Cord Protection – Power-supply cords should not be routed so that they are not likely to be walked on or pinched by items placed against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

8.Overloading – Do not overload wall outlets; extension cords, or integral convenience receptacles as this can result in a risk of fire or electrical shock.

9.Lightning – For added protection for this product during storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet. This will prevent damage to the product due to lightning and power line surges.

10.Object and Liquid Entry Points – Never insert foreign objects into the NVR, other than the media types approved by Toshiba as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.

11.Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious personal injury and serious damage to the product.

12.Disc Tray – Keep fingers clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury.

13.Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious damage to the product.

14.Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious personal injury and product malfunction.

15.LAN Port - This equipment is for indoor use and all the communication wirings are limited to inside of the building.

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IMPORTANT SAFEGUARDS, continued

16.Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions:

a.When the power-supply cord or plug is damaged.

b.If liquid has been spilled, or objects have fallen into the unit.

c.If the unit has been exposed to rain or water.

d.If the unit does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation.

e.If the unit has been dropped or the enclosure has been damaged.

f.When the unit exhibits a distinct change in performance - this indicates a need for service.

17.Servicing – Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified personnel.

18.Replacement Parts – When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.

19.Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to determine that the unit is in proper operating condition.

BATTERY EXPLOSION CAUTION STATEMENT

CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type.

Dispose of Used Batteries According to the Instructions.

NOTES ON HANDLING

Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when shipping or moving, repackage the unit as it was originally received from the manufacturer.

Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for extended periods of time. Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the finish.

The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.

NOTES ON LOCATING

Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.

If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens, place the recorder away from the TV, radio, or VCR.

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AVOID VOLATILE LIQUID

Do not use volatile liquids, such as an insect spray, near the unit. Do not leave rubber or plastic products touching the unit for a long time. They will leave marks on the finish. Do not use a chemically saturated cloth.

NOTES ON MAINTENANCE

To keep the recorder always operational we recommend regular inspection maintenance (cleaning parts or replacement). For details, contact the nearest dealer.

NOTES ON MOISTURE CONDENSATION

Moisture condensation damages the recorder. Read the following information carefully.

Moisture condensation occurs during the following cases:

When this product is brought directly from a cool location to a warm location.

When this product is moved to a hot and humid location from a cool location.

When this product is moved to a cool and humid location from a warm location.

When this product is used in a room where the temperature fluctuates.

When this product is used near an air-conditioning unit vent

When this product is used in a humid location.

Do not use the recorder when moisture condensation may occur.

If the recorder is used in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the power cord of the recorder to the wall outlet, turn on the recorder, and leave it for two to three hours. After two to three hours, the recorder will warm up and evaporate any moisture. Keep the recorder connected to the wall and moisture will seldom occur.

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WARNING

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.

DO NOT OPEN THE CABINET.

REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

CAUTION

C A U T I O N

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

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RACK MOUNT INSTRUCTIONS

Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.

Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Circuit Overloading – Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

FCC STATEMENT

INFORMATION TO THE USER: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS.TOSHIBA SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES.

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Disclaimer

We disclaim any responsibility and shall be held harmless for any damages or losses incurred by the user in any of the following cases:

1.Fire, earthquake or any other act of God; acts by third parties; misuse by the user, whether intentional or accidental; use under extreme operating conditions.

2.Malfunction or non-function resulting in indirect, additional or consequential damages, including but not limited to loss of expected income and suspension of business activities.

3.Incorrect use not in compliance with instructions in this user's manual.

4.Malfunctions resulting from misconnection to other equipment.

5.Repairs or modifications made by the user or caused to be made by the user and carried out by an unauthorized third party.

6.Notwithstanding the foregoing, Toshiba's liabilities shall not, in any circumstances, exceed the purchase price of the product.

Usage Limitation

The product is not designed for any "critical applications." "Critical applications" means life support systems, exhaust or smoke extraction applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.

Accordingly, Toshiba/TAIS disclaims any and all liability arising out of the use of the product in any critical applications.

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Table of Contents
PREFACE.............................................................................................................................................................	15
About this Guide ............................................................................................................................................	15
Technician Notes ...........................................................................................................................................	15
INTRODUCTION ..................................................................................................................................................	16
Product Description .......................................................................................................................................	16
Features.........................................................................................................................................................	17
CONTROLS AND CONNECTIONS......................................................................................................................	18
Front Panel Controls......................................................................................................................................	19
2U Front Panel ................................................................................................................................	19
4U Front Panel ................................................................................................................................	19
Rear Panel Connectors..................................................................................................................................	20
2U Rear Panel.................................................................................................................................	20
4U Rear Panel.................................................................................................................................	20
GETTING STARTED ............................................................................................................................................	21
Identifying Included Components...................................................................................................................	22
Keyboard Setup .............................................................................................................................................	23
Mouse Setup..................................................................................................................................................	23
Monitor Setup ................................................................................................................................................	24
Power Setup ..................................................................................................................................................	24
Hard Drive Array (2U Only)............................................................................................................................	25
Removing a Hard Drive ...................................................................................................................	25
Inserting a Hard Drive......................................................................................................................	25
Hard Drive Array (4U Only)............................................................................................................................	25
Inserting a Hard Drive......................................................................................................................	25
Rackmount Kit Installation .............................................................................................................................	26
Preparing for Setup .........................................................................................................................	26
Separating the Section of the Rack Rails ........................................................................................	26
Installing the Inner Rail Extensions..................................................................................................	27
Installing the Outer Rack Rails ........................................................................................................	27
Installing the Recorder into a Rack..................................................................................................	27
4U Front Bezel Installation.............................................................................................................................	28
Turning On the NVR ......................................................................................................................................	28
Turning Off the NVR ......................................................................................................................................	28
NVR Basics .............................................................................................................................................................	29
Setting the Time and Date .............................................................................................................................	30
Accessing the DVR Utility ..............................................................................................................................	30
Exporting Settings ...........................................................................................................................	30
Importing NVR Settings ...................................................................................................................	30
Changing Video Format...................................................................................................................	30
Display Screen...............................................................................................................................................	31
CPU Meter.......................................................................................................................................	31
Live Camera Options.......................................................................................................................	31
Camera View .................................................................................................................................................	32
Recording Status Indicator ..............................................................................................................	32
Special Recording ...........................................................................................................................	32

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Edit Live View Channels ................................................................................................................................	33
Screen Division Buttons.................................................................................................................................	33
64 Channel Screen Division ............................................................................................................	34
Custom Live View Divisions.............................................................................................................	34
Setup Options..........................................................................................................................................................	35
Setup Overview .............................................................................................................................................	36
Camera Setup................................................................................................................................................	37
Network Video ...............................................................................................................................................	38
Connecting a Network Device .........................................................................................................	38
Assigning a Network Device to a Channel.......................................................................................	39
Assigning Audio Channels to a Network Device..............................................................................	40
Assigning Dual Streams ..................................................................................................................	41
Camera Configuration .....................................................................................................................	42
Upgrade and Registration................................................................................................................	43
Motion Setup..................................................................................................................................................	45
Create a Motion Area ......................................................................................................................	45
Regular Interval Recording..............................................................................................................	45
General Setup................................................................................................................................................	46
Voice Warning .................................................................................................................................	47
Connecting to a Wide Screen Display .............................................................................................	47
Connecting a Second Monitor .........................................................................................................	47
Volume ............................................................................................................................................	47
Hybrid Sensor Setup .......................................................................................................................	48
Auto Sequence Setting....................................................................................................................	49
Schedule Setup .............................................................................................................................................	50
Recording Schedule ........................................................................................................................	50
Sensor Schedule .............................................................................................................................	51
Scheduling Alarm Events ................................................................................................................	52
Emergency Agent Schedule ............................................................................................................	52
Special Day Schedule .....................................................................................................................	52
System Restart Setup......................................................................................................................	53
Network Setup ...............................................................................................................................................	54
Administrative Setup......................................................................................................................................	55
Disk Management............................................................................................................................	55
Setting Up DDNS.............................................................................................................................	56
User Management...........................................................................................................................	57
Changing the Administrator Password ............................................................................................	58
Log Management.............................................................................................................................	59
Status Check / Email .......................................................................................................................	60
Information.....................................................................................................................................................	63
Instant Recording...........................................................................................................................................	63
Activate Instant Recording...............................................................................................................	63
Searching ‘Instant Recorded’ Video ................................................................................................	63
Search.....................................................................................................................................................................	64
Search Overview ...........................................................................................................................................	65
Play Controls ...................................................................................................................................	65
Adjust the Brightness of an Image...................................................................................................	66
Zooming in on an Image..................................................................................................................	66
Zooming in on a Portion of an Image...............................................................................................	66
Open Video from a Saved Location.................................................................................................	66
Time Sync........................................................................................................................................	66
Clean Image ....................................................................................................................................	66
Performing a Basic Search ............................................................................................................................	67
Printing an Image...........................................................................................................................................	67
Daylight SAVIng Time....................................................................................................................................	67
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Save to JPG or AVI........................................................................................................................................	68
Bookmarks.......................................................................................................................................	69
Clip Backup .....................................................................................................................................	70
Index Search..................................................................................................................................................	71
Performing an Index Search............................................................................................................	71
Index Search Results Display..........................................................................................................	71
Preview Search..............................................................................................................................................	72
Performing a Preview Search..........................................................................................................	73
Graphic Search..............................................................................................................................................	73
Performing a Graphic Search ..........................................................................................................	73
Object Search ................................................................................................................................................	74
Performing an Object Search ..........................................................................................................	74
Motion Search................................................................................................................................................	75
Performing a Motion Search............................................................................................................	75
Audio Playback ..............................................................................................................................................	75
Search in Live ................................................................................................................................................	76
Pan / Tilt / Zoom......................................................................................................................................................	77
Pan /Tilt / Zoom Overview..............................................................................................................................	78
Enable the PTZ Settings..................................................................................................................	78
Advanced PTZ Setup.....................................................................................................................................	78
Creating and Viewing Preset Positions............................................................................................	79
Accessing PTZ Menus...................................................................................................................................	79
Controlling a PTZ Camera .............................................................................................................................	80
Using the Graphical PTZ Controller.................................................................................................	80
Using the On-Screen Compass.......................................................................................................	80
Understanding Tours .......................................................................................................................	81
PTZ Tour Schedule .........................................................................................................................	81
backing up Video Data ............................................................................................................................................	82
Backup Overview...........................................................................................................................................	83
Nero® Express .................................................................................................................................	83
General Screen Overview ...............................................................................................................	84
Clip Screen Overview ......................................................................................................................	85
Scheduled Screen Overview ...........................................................................................................	86
lan / isdn / pstn connections ....................................................................................................................................	87
LAN Overview................................................................................................................................................	88
Connecting to a LAN Using TCP/IP ...............................................................................................................	88
Configuring TCP/IP Settings............................................................................................................	88
LDAP Integration.....................................................................................................................................................	89
Features.........................................................................................................................................................	90
Installing Active Directory...............................................................................................................................	90
Web Viewer.............................................................................................................................................................	92
Web Viewer Overview....................................................................................................................................	93
Configuring the Server for Remote Connection...............................................................................	94
Connecting to a Recorder Using Web Viewer .................................................................................	94
Closing the Web Viewer ..................................................................................................................	94
Included Software Setup .........................................................................................................................................	95
The Surveillix App Overview ..........................................................................................................................	96
Emergency Agent Overview ..........................................................................................................................	96
Configuring the Recorder ................................................................................................................	96
Configuring the Client PC ................................................................................................................	97
Setup Window .................................................................................................................................	97
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Emergency Agent Window ..............................................................................................................	98
Search Alarm Window .....................................................................................................................	99
Remote Software Overview .........................................................................................................................	100
Remote Software Setup ................................................................................................................	101
Digital Verifier Overview...............................................................................................................................	103
Installing the Digital Verifier ...........................................................................................................	103
Using the Digital Verifier ................................................................................................................	103
Backup Viewer Overview.............................................................................................................................	104
Installing Backup Viewer ...............................................................................................................	104
Loading Video from DVD or Hard Drive.........................................................................................	104
Software Upgrades................................................................................................................................................	105
SCS Overview .............................................................................................................................................	106
Purchasing SCS Software Upgrade ..............................................................................................	106
Configuring the Server for Remote Connection.............................................................................	106
Connecting to a Recorder..............................................................................................................	106

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PREFACE

ABOUT THIS GUIDE

This manual is a setup and maintenance guide that can be used for reference when setting up the recorder and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit.

Toshiba reserves the right to make changes to the recorders represented by this manual without notice. The following text and symbols mark special messages throughout this guide:

Note Text set off in this manner indicates topics of interests that can help the user understand the product better.

Tip Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the recorder.

TECHNICIAN NOTES

Warning Only authorized technicians trained by Toshiba should attempt to repair this recorder. All troubleshooting and repair procedures that may be shown are for reference and minor repair only. Because of the complexity of the individual components and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. And any indications of component replacement or printed wiring board modifications may void any warranty

Warning To reduce the risk of electrical shock or damage to the equipment:

•Do not disable the power grounding plug. The grounding plug is an important safety feature.

•Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

•Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer.

Caution To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front and back of the recorder.

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INTRODUCTION

PRODUCT DESCRIPTION

A Surveillix NVS Pro is a network video recorder, a server that performs as a High Definition Network Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the recorder is more powerful than the analog recorders of the past.

The Surveillix server software comes pre-configured for fast and seamless integration within your existing IT infrastructure. Designed around Microsoft® Windows 7 Embedded®, the server software offers unparalleled stability, security, and ease of use. Accordingly, your security investment has never been easier to maintain. Multiple users may simultaneously connect through any network connection for instantaneous live viewing, digital search, and off site video storage. Users can also connect remotely through DSL, Cable Modems, or ISDN. This powerful software enables users to establish recording schedules, create motion detection zones, use PTZ controls, and configure alarm inputs and outputs for each of the system's cameras. With the latest advancements in the IPS Server Software, searching and indexing your video archive has never been easier. Video can now be found, viewed, and exported in a number of file formats with just a few clicks.

The Surveillix network video recorder is high performance security product ready to meet today’s security demands.

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FEATURES

Surveillix recorders include the following new features:

•Optimized and designed for Microsoft® Windows 7 Embedded

•Supports up to 64 network cameras

•Remote system operation & configuration

•Supports multiple simultaneous remote connections

•PAN / TILT / ZOOM controls

•Simultaneous video search, playback and backup

•Video indexes for easy searching

•Multiple levels of security access

•Optional POS and ATM support

•High performance, durable, rackmount case

•Output the video to a NTSC/PAL display

•Up to 48TB internal storage

•Digital signature support

•Continuous, motion detection, alarm, pre-alarm, and scheduled recording modes

•Software Watchdog

•Camera dependant recording resolutions

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CONTROLS AND CONNECTIONS

This chapter includes the following information:

•Input / Output Connector Locations

•Front Panel Controls and LEDs

•Rear Panel Connectors

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FRONT PANEL CONTROLS

The front panel of the recorder contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below.

2U Front Panel

Cooling fan intake

USB ports

LEDs

Power Failure

NIC1

Reset

Fan Failure

HDD

Power switch

NIC2

Power

4U Front Panel

LEDs

Reset Button

Power

HDD Tray

USB 2.0 ports

Alarm Mute

Failure

Activity LEDs

System HDD

NIC 1 and 2

Power Switch

Cooling Fan Intake

13	14	15	16
9	10	11	12
5	6	7	8
1	2	3	4
			!	1	2

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REAR PANEL CONNECTORS

The rear panel of the recorder contains the connectors used to attach cameras, sensors, and relays to the recorder. Below are diagrams that outline the location and description of each connector.

2U Rear Panel

AC power

Cooling fan

USB	USB	HDMI	USB
eSATA	Network	DVI-I	Optical output			Line in – line level
						Speaker out
			5.1 Surround sound			Microphone in – not used

4U Rear Panel

Cooling fans

USB

USB

HDMI

USB

Line in – line level

DVI-I

AC power eSATA

Network

Optical output

Speaker out

5.1 Surround sound

Microphone in – not used

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GETTING STARTED

This chapter includes the following information:

•Included Components

•Setting up the DVR Hardware

•Optional Components

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IDENTIFYING INCLUDED COMPONENTS

Surveillix recorders come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with the new recorder. If any of the following items are missing, contact the dealer to arrange a replacement.

	NVR Case Key	Mouse	Keyboard
	(varies by model)
	Repair Disc/ Software Disc	Power Cable	DVI to VGA Adapter
	HDD Drives	Bezel Cover
	(Shipped separately		Rackmount Rail Kit
		(4U Only)
	for 4U only)

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KEYBOARD SETUP

To attach the keyboard to the recorder, plug the end of the Keyboard into a USB port located on the back of the machine.

MOUSE SETUP

To attach the mouse to the recorder, plug the end of the mouse into a USB port located on the back of the machine.

The mouse uses a cursor called a pointer. Pointers come in many different shapes but are most commonly shaped like an arrow.

The mouse has two buttons: a left button and a right button. Quickly pressing and releasing one of these buttons is called clicking. Sometimes you will need to double-click – or click the same button twice quickly.

In this manual:

Click means to position the mouse cursor over an item and to single click the left button.

Right click means to position the mouse cursor over an item and to single click the right button. Double-click means to position the mouse cursor over an item and to click the left button twice. Select means to position the mouse cursor over a radio button, checkbox, or list item and click on it.

The scroll wheel in between the two buttons is used for added navigation functionality. By moving the wheel with index finger (scrolling), quickly move through multiple pages, lines, or windows. The wheel may also function as a third button allowing the user to quickly click or double-click an icon or a selected item

Scroll Button / Third Button

Right Button

Left Button

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MONITOR SETUP

The recorder has the following connections available to attach a monitor.

HDMI Output

DVI-I Output

DVI to SVGA Adapter

To TV / Digital Monitor

To TV / Digital Monitor

Connect adapter to DVI output to connect an analog VGA Monitor.

Attach the monitor or monitors to the rear of the recorder using the cable supplied by the monitor manufacturer. Refer to the monitor manual for detailed information on how to setup and use it.

Note The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit

POWER SETUP

WARNING:

To reduce the risk of electrical shock or damage to the equipment:

Do not disable the power grounding plug.

The grounding plug is an important safety feature.

If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer.

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HARD DRIVE ARRAY (2U ONLY)

Hard drives in the NVS Pro 8-2U are arranged top to bottom in the HDD cage. A minimum of one and a maximum of four hard drives may be installed in the hard drive cage. The hard drive installed in bay one contains the operating system and if removed will render the recorder inoperable.

Removing a Hard Drive

1.Push the release button for the drive to remove.

2.Pull the release handle outward, sliding the drive tray out of the drive cage.

Inserting a Hard Drive

1.Slide the drive tray into the drive cage.

2.Press the release handle until it clicks, locking the drive tray in place.

HARD DRIVE ARRAY (4U ONLY)

Hard drives in the 4U model are arranged top to bottom in the HDD cage. A minimum of one and a maximum of sixteen hard drives may be installed in the hard drive cage. The 4U is shipped with the hard drives in a separate box. To insert the drives, follow these instructions. The drives must be inserted in order, 1-16 (depending on how many drives you purchased). The drive trays are marked with the number of their port. See the diagram for the order of the hard drive ports on the 4U.

Inserting a Hard Drive

1.Pull the blue button on the drive tray to release the latch.

2.Slide the drive tray into the drive cage.

3.Close the latch until it clicks, locking the drive tray in place.

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RACKMOUNT KIT INSTALLATION

This section provides information on installing the Surveillix 2U and 4U NVRs into a rack unit with the rack rails provided. There are a variety of rack units on the market which may mean the assembly procedure will differ slightly. You should refer to the installation instructions that came with the rack unit you are using.

Preparing for Setup

The box your Surveillix recorder was shipped in should include two sets of rail assemblies, two rail mounting brackets and the mounting screws you will need to install the system into the rack. Please read this section in its entirety before you begin the installation procedure outlined in the sections that follow.

NoteThese rails are designed to fit a rack between 26 and 33.5 inches deep.

Separating the Section of the Rack Rails

The package includes two rail assemblies in the rack mounting kit. Each assembly consists of two sections: an inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself.

1.Locate the rail assembly in the packaging.

2.Extend the rail assembly by pulling it outward.

3.Press the quick-release tab.

4.Separate the inner rail extension from the outer rail assembly.

5.Repeat steps for the second rail assembly.

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Installing the Inner Rail Extensions

Each rackmount kit includes a set of inner rails in two sections: inner rails and inner rail extensions. The inner rails are pre-attached to the chassis, and do not interfere with normal use of the chassis if you decide not to use a server rack. The inner rail extension is attached to the inner rail to mount the chassis in the rack.

1.Place the inner rail extensions on the side of the chassis aligning the hooks of the chassis with the rail extension holes. Make sure the extension faces "outward" just like the pre-attached inner rail.

2.Slide the extension toward the front of the chassis.

3.Optional: Secure the chassis with 2 screws as illustrated. (4 screws are provided on 4U models.)

4.Repeat steps for the other inner rail extension.

Installing the Outer Rack Rails

Outer rails attach to the rack and hold the chassis in place. The outer rails will extend between 30 inches and 33 inches.

1.Secure the back end of the outer rail to the rack, using the leaf springs and screws provided.

2.Press the button where the two outer rails are joined to retract the smaller outer rail.

3.Hang the hooks of the rails onto the rack holes and if desired, use

screws to secure the front of the outer rail onto the rack.

4.Repeat steps for the other outer rail extension.

Installing the Recorder into a Rack

1.Extend the outer rails.

2.Align the inner rails with the outer rails on the rack.

3.Slide the inner rails into the outer rails, keeping pressure even on both sides. When pushed all the way into the rack, the rails will click into a locked position (preventing removal without pressing the quick-release tabs).

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4U FRONT BEZEL INSTALLATION

The 4U is shipped with handles attached to the front of the unit. If you choose to mount the front bezel to your recorder, you will need to remove the handles and attach the bezel before attaching the rackmount rails.

1.Remove the two screws from each handle.

2.Install the include bezel clips and fasten with screws.

3.Align and slide the right side of the bezel into the right clip.

4.Slide the left side of the bezel into the left clip.

5.Lock the bezel by turning the key counterclockwise.

TURNING ON THE NVR

1.Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the recorder.

2.Turn on the Secondary Power Switch located in the rear of the recorder.

3.Press the Power Switch located on the front of the recorder.

4.The recorder will run a series of self-tests. After two or three minutes, a series of messages may be displayed as the various hardware and software subsystems are activated. Under normal circumstances, users should not be asked to respond to these messages. If asked to respond to the messages (adding a Printer, Monitor, etc for the first time) follow the instructions carefully.

5.Startup is complete when the Surveillix NVR software is finished loading and displays the main menu screen.

TURNING OFF THE NVR

1.Click Exit on the main menu screen of the NVR software.

2.Select Power Off from the list and click OK. The recorder may take several minutes to shut down completely.

Caution Always be sure to follow the proper procedures when turning off the power to the recorder. NEVER disconnect the power to the recorder while it is still running or in the process of shutting down. Doing so can cause data loss, file corruption, system instability and hardware failure.

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NVR BASICS

This chapter includes the following information:

•Becoming familiar with the Display screen

•Defining Screen Divisions

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SETTING THE TIME AND DATE

1.Exit to Windows by clicking Exit on the Display screen and then clicking Restart in Windows Mode.

2.Click the Start button > Control Panel.

3.Click Date and Time inside Control Panel.

4.Adjust the Date and Time.

5.When finished, click Apply, then OK, then close all open windows and restart the recorder. Do this by clicking Start and selecting Restart from the Shut Down menu.

ACCESSING THE DVR UTILITY

Exporting Settings

Exporting settings can help configure multiple recorders quickly or reconfigure a unit that has been reset to factory defaults. Some things must be kept in mind when using this feature.

You cannot use this function on:

•Recorders that are different models.

•When upgrading from certain software versions. (This feature cannot be used when upgrading from v2.x to v3.x)

1.Exit to Windows by clicking Exit on the Display screen then and select

Restart in Windows Mode.

2.Click the Start button > All Programs > Surveillix > vFormat.

3.Click Export in the System Setting tool section.

4.Select a location to save the settings file and click Save. The DVR Utility will export the NVR settings and automatically close.

Importing NVR Settings

1.Exit to Windows by clicking Exit on the Display screen then and select Restart in Windows Mode. (See the Display screen section later in this chapter)

2.Click the Start button > All Programs > Surveillix > vFormat.

3.Click Import in the System Setting Tool section.

4.Select the location of the settings file to import and click Open.

5.Click Yes to import the data file.

Changing Video Format

1.Exit to Windows by clicking Exit on the Display screen then and select Restart in Windows Mode. (See the Display screen section later in this chapter)

2.Click the Start button > All Programs > Surveillix > vFormat.

3.Select the appropriate video setting from the list in the Video Setting section—NTSC or PAL.

4.Click Set.

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