How to use your new phone
Manufacturer: Toshiba
Model: DKT3152F-SD
Description: Digital business telephone with LCD display and ‘feature’
buttons.
Making a Call
There are three ways to make a call from your digital telephone:
1. “Hot Dialling”
To make a call using “Hot Dialling” –
Dial the extension number you want, which will be shown on the display as
you dial, or to make an external call press “9” before dialling the number
you require.
When you start to dial, the extension button, Speaker and Microphone LED’s
light.
Call progress can be heard through the speaker.
When connected, you can continue the call via the speakerphone or lift the
handset and continue the conversation using the handset.
2. Speaker Button
To make a call using the “Spkr” button –
Press Spkr.
A line may be automatically selected or you can manually choose a line.
Your extension or Line button lights (depending on system programming).
Dial tone plays through the speaker.
The Speaker and Microphone LED’s light up.
Dial the extension number you want, which will be shown on the display as
you dial, or to make an external call press “9” before dialling the number
you require. Call progress can be heard through the speaker.
When connected, you can continue to use the speakerphone or lift the
handset and continue the conversation.
3. Handset
To make a call using the handset To make a call, lift the handset, and then dial the extension number you
want, which will be shown on the display as you dial. To make an external
call press “9” before dialling the number you require.
A line may be automatically selected or you can manually choose a line.
Dial tone plays through the handset earpiece.
The Speaker and Microphone LED’s do not
light.
The number you dial will be shown on the display.
When connected, you can continue to use the handset or switch to the
speakerphone by holding down the Speaker button and replacing the
handset.
4. Emergency Services
To call the emergency services you need to first select an outside line by
dialling “9” before you dial “999”. In essence then –
To summon the emergency services, DIAL 9 then 999
Answering a Call
There are several ways to answer a call:
Handset
Pick up the handset and the telephone automatically answers the ringing line.
On some phones you may have to press the button associated with the ringing
line (flashing green LED).
Speaker
Press the Speaker button and the telephone automatically answers the ringing
line.
On some phones you may have to press the button associated with the ringing
line (flashing green LED).
Once connected, you can continue on the speakerphone or lift the handset.
Microphone
To turn the Microphone On/Off when the speakerphone is active (Speaker LED
is on), press the Microphone button.
When the Microphone is on, the Microphone LED is on, steady red.
When the microphone is off, the Microhone LED is off and you cannot be heard
through the microphone.
To Remove Message LED
To Manually turn off your Msg LED, lift the hand set of the phone with the lit
MSG LED, then press #409. Do this step for each message received.
Call Transfer
Whilst on a call, press the Transfer button.
Your Line LED flashes green and you hear an internal dial tone.
Dial the extension where the call to be transferred. You can remain on the line
and announce the call to the extension you have just dialled, or immediately
“blind transfer” the call by hanging up once you have dialled the number.
If the extension to which you want to transfer the call is busy, you may hang
up and the transferred call will be camped on to the busy destination.
Hold
To place a call on hold, press Hold.
Your LCD shows the line on hold. The held Line’s LED flashes green while
appearances of the line at other stations flash red.
To return to the held call, press the held Line button.
If you do not return to the held call within a specified time, it rings back to
your telephone.
The call remains “camped-on” to your phone indefinitely, but if the person on
hold hangs up, the call is released.
Volume Control
To adjust the handset volume Press the Vol ▲ to increase volume or Vol ▼ to
decrease volume during the call. When you hang up, the volume returns to the
default setting.
To adjust the speaker volume for internal/external calls -
1. Press the Speaker button.
2. Press an extension button - you hear dial tone.
3. Press the Vol ▲ to increase volume and Vol ▼ to decrease volume. This
volume setting applies to all calls until changed.
To adjust the Ring Tone make sure the telephone is idle and the handset is onhook. Press the Vol ▲ to increase volume and Vol ▼ to decrease volume. This
adjusts volume for your telephone’s ring tone.
Night Service
During the day there are only specific phones that ring when an incoming call
is received on an external line, that way care staff don’t have to deal with
incoming calls.
If the reception is due to be unmanned thereby leaving no-one to answer any
incoming calls, then the following procedure should be used -
1. Press the Night Service button
2. Press “3”
3. The LED on the Night Service button will now be illuminated
4. Incoming calls will now ring multiple phones throughout the building,
including the DECT cordless phones
To deactivate the Night Service function –
1. Press the Night Service button
2. Press “1”
3. The LED on the Night Service button will now go off
4. Incoming calls will now only ring specific phones, e.g. reception
LIFT
Notes for the lift emergency call system –
When the emergency “Bell” button in the lift is pressed, the lift will
automatically dial several phones within the building. If you answer the call
there will be a couple of seconds’ silence followed by a pre-recorded message
that you should listen to.
The once the message has finished, after a couple of seconds there will be a
“beep”. YOU MUST PRESS THE “ * ” BUTTON AT THIS POINT! This is an
acknowledgement to the lift that someone has answered the call. If you don’t
the lift will call you again and again until you do!
You can now have a two way conversation with the person trapped in the lift to
offer reassurance that help is on the way.
When you have finished talking to the person in the lift, YOU MUST PRESS THE
“ 0 ” BUTTON BEFORE YOU HANG UP! If you don’t the lift will call you again
and again until you do!
Telephone Layout Guide
Night Service Button
LED for Speaker when on LED for Microphone when
on
Speaker button
Microphone button
Transfer button
Redial button Hold button
Volume up
Volume down
Slide out extension guide
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