Discover
the Power
of Toshiba’s IP
Communication
Solutions
THINK BUSINESS. THINK VOIP. THINK TOSHIBA.
Business Process Integration
and Unified Communications
Your voice communications system is one of your biggest assets, with the power to attract customers, enhance the image projected to your customers, save money, increase productivity, and improve customer satisfaction. This is why so many leading companies choose Toshiba. Toshiba’s IP communication solutions are designed to drive business process integration and unified communications to create value, efficiency, and maximize return on investment for our customers.
Toshiba Strata CIX — The Innovative
IP Communication Solution
Whether you’re just getting started or are growing or adding new locations, communication is key to keeping your customers, employees, and vendors connected. Toshiba offers a full line of Strata® CIX™ communication platforms that give you the flexibility to grow, add applications, and customize functions as needed. Plus, Toshiba’s
Strata Net technology lets you network multiple decentralized locations, dramatically expanding capacity or improving integration between locations.
Toshiba’s innovative system architecture allows you to implement an all IP solution, all digital, or a mix of IP and digital telephones that meet your needs. You can migrate to IP capabilities as your organization’s needs change.
The Toshiba Strata CIX Includes:
CIX40 |
CIX100 |
CIX200 |
CIX670 |
CIX1200 |
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Supports 4-11 trunks |
Supports up to 64 trunks |
Supports up to 96 trunks |
Supports up to 264 trunks |
Supports up to 440 trunks |
or 8-40 voice endpoints |
or 72 voice endpoints |
or 160 voice endpoints |
or 560 voice endpoints |
or 1,000 voice endpoints |
depending upon |
and combinations up to |
and combinations up to |
and combinations up to |
and combinations up to |
configuration. |
112 total. |
192 total. |
672 total. |
1,152 total. |
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COMMUNICATE — ON-SITE OR OFF-SITE
IP and Digital Endpoints
The Toshiba Strata CIX IP communication system helps you communicate where and when you need to, keeping your customers connected and employee productivity at its peak. This versatile system supports many types of endpoints and devices, including a complete line of Toshiba IP telephones, SoftIPT® soft phones on notebook computers and PDAs, wireless IP telephones, add-on modules, DSS consoles, attendant consoles, as well as SIP telephones, analog telephones, and Toshiba digital telephones.
Net Phone — Call Control From Your PC
Combine the capabilities of your computer and Toshiba telephone into one powerful communication tool that gives you the ability to dial, answer or transfer calls, and more, using your mouse without ever picking up the telephone. The integration provides screen popping with CRM programs such as Act!®, Goldmine®, Microsoft® Outlook™, etc. Use your PC for Chat instant messaging, broadcast message to multiple users, and simultaneous Chat sessions. Presence capabilities let users see the current status of co-workers and who’s available, quickly relay and transmit important information, and best serve your customer through an easy, intuitive interface.
Network Connection Choices
Strata CIX also supports a full range of network connections, from IP network interfaces and SIP trunks** to analog and digital Public
Switched Telephone Network (PSTN) interfaces. With the configuration flexibility you want, you can build the communication system you need.
Mobility Solutions
Strata CIX integrates voice, video, and data applications over your IP network, making it possible to extend full telephone functionality to local and remote users.
On-site Mobility - Unwire Your World
Take productivity to a whole new level. Toshiba offers a powerful line of wireless telephones and soft phones. Answer your calls, access voice mail, and take advantage of virtually all the system’s advanced calling features almost anywhere you go within your facility.
Off-site Mobility - Stay Mobile and Connected
Stay connected using your Wireless Local Area Network (WLAN) with a wireless IP telephone, or the SoftIPT soft phone client that operates on your laptop, tablet PC, or PDA. You can roam anywhere your WLAN
provides coverage, and with the SoftIPT, anywhere you can access your WLAN via the Internet.
Video Collaboration
Toshiba has made video applications virtually as easy to use as traditional telephones with the Video Communication Solution (VCS®). It’s 100 percent compatible with Strata CIX systems and Toshiba telephones, delivering a very affordable entry point into video communication and collaboration. Users can share Windows desktops and applications with each other, allowing them to enjoy an affordable, easy to deploy multimedia collaboration experience.
THE POWER TO DO MORE — TOSHIBA VOICE MAIL APPLICATIONS
Integrated Voice Mail
Voice processing applications help you improve customer service by
providing callers with instant attention, responsiveness, and access
to information.
Capabilities:
Simplify voice mailbox operation through a Toshiba IP or digital telephone with LCD display and soft keys
Record calls directly into your voice mailbox with a single button on your telephone
Unified Messaging manages voice, fax, and e-mail messages from your PC or telephone
Fax Integration, Text-To-Speech, Speech Recognition, and Interactive Voice Response applications enable you to add advanced options as needed
Communicate effectively both in and out of the office with other employees and customers 24 hours-a-day, 365 days-a-year
Toshiba’s LVMU, iES16, and iES32 models seamlessly integrate your
voice message processing on a single printed circuit card inside your
Strata CIX system — with no need for external connections, standard
telephone ports, or separate power backup systems.
Media Application Server
Toshiba’s Media Application Server supports voice processing and all value-added applications integrated within one platform that connects to the Strata CIX via Ethernet.
Applications:
Auto Attendant
Voice Mail
Automated Speech Recognition
Text-To-Speech
Unified Messaging
Fax Integration
Interactive Voice Response
Automatic Call Distribution (ACD)
ACD Reporting
Toshiba-approved 3rd party Computer Telephony Integration (CTI) and CRM applications
Info Manager® Web-based telephone applications
FeatureFlex® adaptability tools
eManager® browser-based system administration
My Phone Manager® browser-based personal telephone administrator
Video Communication Solution (VCS)
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