Toshiba B-SV4T-GS10-QM User Manual

TOSHIBA TEC Europe Label Printer

B-SV4T-GS10-QM

Owner’s manual

Owner’s Manual Mode d’emploi Bedienungsanleitung

Manual de instrucciones Gebruikershandleiding Manuale Utente

Manual do Utilizador

i

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

∙Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

∙Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich

Centronics is a registered trademark of Centronics Data Computer Corp.

Microsoft is a registered trademark of Microsoft Corporation.

Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class B digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.”

“Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

The EA10953 AC adapter should be exclusively used for the B-SV4T series printer. The B-SV4T Series printer must be powered by the EA10953 AC adapter.

ii

Copyright © 2004

by TOSHIBA TEC Europe Retail Information Systems S.A. All Rights Reserved

Celideestraat 33, Brussels, Belgium

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

			This indicates that there is the risk of death or serious injury if the
		! " machines are improperly handled contrary to this indication.
			Do not use voltages other than the			Do not plug in or unplug the
	voltage (AC) specified on the					power cord plug with wet hands
			rating plate, as this may cause fire			as this may cause electric shock.
			or electric shock.

				If the machines share the same					Do not place metal objects or
				outlet with any other electrical					water-filled containers such as
				appliances that consume large					flower vases, flower pots or mugs,
				amounts of power, the voltage will					etc. on top of the machines.		If
				fluctuate widely each time these					metal objects or spilled liquid
				appliances operate. Be sure to					enter the machines, this may
				provide an exclusive outlet for the					cause fire or electric shock.
				machine as this may cause fire or
				electric shock.
				Do not insert or drop metal,					Do not scratch, damage or modify
				flammable or other foreign objects					the power cords.	Also, do not
				into the machines through the					place heavy objects on, pull on, or
				ventilation slits, as this may cause					excessively bend the cords, as this
				fire or electric shock.					may cause fire or electrical
									shock.
				If the machines are dropped or					Continued use of the machines in
				their cabinets damaged, first turn					an abnormal condition such as
				off the power switches and					when the machines are producing
				disconnect the power cord plugs					smoke or strange smells may
				from the outlet, and then contact					cause fire or electric shock.		In
				your authorised TOSHIBA TEC					these cases, immediately turn off
				representative for assistance.					the power switches and
				Continued use of the machine in					disconnect the power cord plugs
				that condition may cause fire or					from the outlet.	Then, contact
				electric shock.					your authorised TOSHIBA TEC
									representative for assistance.

iii

			If foreign objects (metal						When unplugging the power cords,
			fragments, water, liquids) enter the						be sure to hold and pull on the
			machines, first turn off the power						plug portion. Pulling on the cord
			switches and disconnect the power						portion may cut or expose the
			cord plugs from the outlet, and						internal wires and cause fire or
			then contact your authorised						electric shock.
			TOSHIBA TEC representative for
			assistance. Continued use of the
			machine in that condition may
			cause fire or electric shock.
			Ensure that the equipment is						Do not remove covers, repair or
			properly grounded. Extension						modify the machine by yourself.
		# cables should also be grounded.							You may be injured by high
			Fire or electric shock could occur						voltage, very hot parts or sharp
			on improperly grounded						edges inside the machine.
			equipment.

$%!& This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

Try to avoid locations that have the following adverse conditions:
*	Temperatures out of the specification*		Direct sunlight	*	High humidity
*	Shared power source	*	Excessive vibration	*	Dust/Gas

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

Ensure the printer is operated on a level surface.

Any data stored in the memory of the printer could be lost during a printer fault.

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

Unplug the machine whenever you are working inside it or cleaning it.

Keep your work environment static free.

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

Do not lean against the machine. It may fall on you and could cause injury.

Care must be taken not to injure yourself with the printer paper cutter.

Unplug the machine when it is not used for a long period of time.

Place the machine on a stable and level surface.

Request Regarding Maintenance

Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

iv

ENGLISH VERSION

				TABLE OF CONTENTS
					Page
1.	PRODUCT OVERVIEW..........................................................................................................				E1-1
	1.1	Introduction....................................................................................................................			E1-1
	1.2	Features ........................................................................................................................			E1-1
	1.3	Unpacking......................................................................................................................			E1-1
	1.4	Accessories ..................................................................................................................			E1-1
	1.5	Appearance ...................................................................................................................			E1-3
		1.5.1	Dimensions.................................................................................................................		E1-3
		1.5.2	Front View ..................................................................................................................		E1-3
		1.5.3 Rear View...................................................................................................................			E1-3
		1.5.4	Interior ........................................................................................................................		E1-4
		1.5.5	Button and Indicator Lamp .........................................................................................		E1-4
2.	PRINTER SETUP ...................................................................................................................				E2-1
	2.1	Precautions....................................................................................................................			E2-1
	2.2	Procedure before Operation ..........................................................................................			E2-2
	2.3	Turning the Printer ON/OFF ..........................................................................................			E2-2
		2.3.1	Turning ON the Printer ...............................................................................................		E2-2
		2.3.2	Turning OFF the Printer..............................................................................................		E2-3
	2.4	Connecting the Cables to the Printer.............................................................................			E2-3
	2.5	Connecting the Power Adapter and the Power Cord.....................................................			E2-4
	2.6	Loading the Media .........................................................................................................			E2-5
	2.7	Loading the Ribbon ......................................................................................................			E2-9
	2.8	Media Sensor Calibration, Self Print Test, and Dump Mode Utilities...........................			E2-10
		2.8.1	Media Sensor Calibration .........................................................................................		E2-10
		2.8.2 Self Print Test and Dump Mode................................................................................			E2-10
3.	MAINTENANCE .....................................................................................................................				E3-1
	3.1	Cleaning ........................................................................................................................			E3-1
		3.1.1	Print Head ..................................................................................................................		E3-1
		3.1.2	Platen/Sensors ...........................................................................................................		E3-2
		3.1.3	Cover..........................................................................................................................		E3-2
	3.2	Care/Handling of the Media...........................................................................................			E3-3
4.	TROUBLESHOOTING ...........................................................................................................				E4-1
	4.1	Troubleshooting Guide ..................................................................................................			E4-1
	4.2	Removing Jammed Media.............................................................................................			E4-1
APPENDIX 1 SPECIFICATIONS ................................................................................................					EA1-1
	A1.1	Printer		..........................................................................................................................	EA1-1
	A1.2	Options ........................................................................................................................			EA1-2
	A1.3	Media...........................................................................................................................			EA1-2
		A1.3.1 ...........................................................................................................Media Type			EA1-2
		A1.3.2 ..........................................................		Detection Area of the Transmissive Sensor	EA1-3
		A1.3.3 ...............................................................		Detection Area of the Reflective Sensor	EA1-3
		A1.3.4 ...............................................................................................		Effective Print Area	EA1-4
	A1.4 Ribbon ..............................................................................................................................				EA1-4
APPENDIX 2 INTERFACE..........................................................................................................					EA2-1
GLOSSARIES

CAUTION!

1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2.The contents of this manual may be changed without notification.

3.Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

1. PRODUCT OVERVIEW

ENGLISH VERSION

1.1 Accessories

1. PRODUCT OVERVIEW

1.1 Introduction

Thank you for choosing the B-SV4T series barcode printer. This Owner’s Manual contains valuable information from general set-up to confirming the printer's operation using test prints. You should read it carefully to help you gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference.

Please contact your TOSHIBA TEC representative for further information concerning this manual.

1.2 Features

1.3 Unpacking

NOTES:

1.Check for damage or scratches on the printer. However, please note that TOSHIBA TEC Europe shall have no liability for any damage of any kind sustained during transportation of the product.

2.Keep the cartons and pads for future transportation of the printer.

This printer has the following features:

•This printer is equipped with a 32-bit RISC processor, which offers up to 5 inches/sec. print speed.

•A standard USB interface for convenient label printing connectivity.

•The clamshell design and moveable media sensor enable easy media loading and use of a wide range of media.

•All frequently used bar code formats are available in this printer. Fonts and bar codes can be printed in any rotation.

•This printer provides a choice of six different type faces of alphanumeric font, and outline font printing capability.

•This is the most cost-effective and high performance printer in this class.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

1.4Accessories

When unpacking the printer, please check that the following accessories are supplied with the printer.

CD-ROM (1 copy)	Power Adapter
	(P/No.: 62-0010047-00)
Ribbon Spindle	Label Spindle
(P/No.: 98-0130019-10)	Label Spindle Fixing Tab
	1.5 inch Paper Core Adapter

E1- 1

1. PRODUCT OVERVIEW

ENGLISH VERSION

1.1 Introduction

• When purchasing the power cord

Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your Authorised TOSHIBA TEC representative.

								(As of June 2003)
	Country	Agency	Certification	Country	Agency	Certification	Country	Agency	Certification
			mark			mark			mark
	Australia	SAA		Germany	VDE		Sweden	SEMKKO
	Austria	OVE		Ireland	NSAI		Switzerland	SEV
	Belgium	CEBEC		Italy	IMQ		UK	ASTA
	Canada	CSA		Japan	METI		UK	BSI
	Denmark	DEMKO		Netherlands	KEMA		U.S.A.	UL
	Finland	FEI		Norway	NEMKO
	France	UTE		Spain	AEE

Power Cord Instruction

1.For use with 100 – 125 Vac mains power supply, please select a power cord rated 125V, 7A or 10A.

2.For use with 200 – 240 Vac mains power supply. Please select a power cord rated Min. 250V, 2.5A or 5A.

3.Please select a power cord with the length of 1.8m to 3m.

Country/Region	North America	Europe	United Kingdom	Australia
Power Cord
Rated (Min.)	125V, 7A or 10A	250V, 2.5A	250V, 3A or 5A	250V, 7.5A
Type	SVT, SJT or SPT-2	H05VV-F or H05VVH2-F	H05VV-F or H05VVH2-F	H05W-F
Conductor size (Min.)	No. 18AWG	0.75 mm2	0.75 mm2	0.75 mm2

Plug Configuration

E1- 2

1. PRODUCT OVERVIEW

ENGLISH VERSION

1.5 Appearance

	1.5	Appearance	The names of the parts or units introduced in this section are used in the
	1.5.1	Dimensions	following chapters.
			213 mm (W) x 314 mm (L) x 188 mm (H)

1.5.2 Front View

Label Roll Capacity View Window

Ribbon Access Cover

Indicator Lamp

Feed/PAUSE Button

Top Cover

Cover Open Lever

1.5.3 Rear View

								1.			USB Interface Connector
								2.			Parallel Interface Connector (Centronics)
								3.			Serial Interface Connector (RS-232C)
								4.			Power Jack
								5.			Power Switch
								6.			Rear Media Guide
6
				3
1		2			4			5

E1- 3

1. PRODUCT OVERVIEW

ENGLISH VERSION

1.5 Appearance

1.5.4 Interior

WARNING!

Do not touch the print head or around it just after printing.

You may get burned as the print head becomes very hot during printing.

Print Head

Cover Open

Sensor

Caution Symbol for the

Print Head (Please refer to WARNING!)

Media Guide

Media Sensor

Platen

1.5.5Button and Indicator Lamp

The FEED/PAUSE Button and the Indicator Lamp have the following functions:

∙Pressing this button when the printer is in online

As the FEED		state causes a media feed.
button		∙ Pressing this button after removing a cause of an
		error returns the printer to online state.
		∙ Pressing this button during printing stops printing
As the PAUSE		after completing the current label. The printer
button		resumes printing when this button is pressed
		again.
Color		Illuminates when…		Flashes when…
	∙	A print error, such as a	∙	There is no label.
RED		memory error, syntax
		error, etc.
	∙ The top cover is opened.
	∙	The printer is on-line and	∙	The button is pressed
GREEN		ready to print.	∙	as a PAUSE function.
				The printer is
				downloading files.

E1- 4