Toshiba B-SV4D User Manual

TOSHIBA Barcode Printer

B-SV4D SERIES

Owner’s Manual Mode d’emploi Bedienungsanleitung

Manual de instrucciones Gebruikershandleiding Manuale Utente

Manual do Utilizador

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

•Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

•Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp.

Microsoft is a registered trademark of Microsoft Corporation.

Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.”

“Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

The EA10953 AC adapter should be exclusively used for the B-SV4D Series printer. The B-SV4D Series printer must be powered by the EA10953 AC adapter.

Waste Recycling information for users:

Following information is only for EU-member states:

The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste.

By ensuring this product is disposed of correctly you will help prevent

potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.

< For EU Only >

TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

Copyright © 2006

by TOSHIBA TEC CORPORATION All Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

TOSHIBA Barcode Printer

B-SV4D SERIES

Owner’s Manual

Safety Summary

ENGLISH VERSION EO1-33061

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual

should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions).

Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the z symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

			WARNING		This indicates that there is the risk of death or serious injury if the
					machines are improperly handled contrary to this indication.
		Any other than the		Do not use voltages other than		Prohibited	Do not plug in or unplug the power
		specified AC voltage the voltage (AC) specified on the					cord plug with wet hands as this
		is prohibited.		rating plate, as this may cause			may cause electric shock.
				fire or electric shock.

Prohibited	If the machines share the same		Prohibited	Do not place metal objects or
	outlet with any other electrical			water-filled containers such as
	appliances that consume large			flower vases, flower pots or mugs,
	amounts of power, the voltage			etc. on top of the machines. If
	will fluctuate widely each time			metal objects or spilled liquid enter
	these appliances operate. Be sure			the machines, this may cause fire
	to provide an exclusive outlet for			or electric shock.
	the machine as this may cause
	fire or electric shock.
Prohibited	Do not insert or drop metal,		Prohibited	Do not scratch, damage or modify
	flammable or other foreign			the power cords. Also, do not
	objects into the machines through			place heavy objects on, pull on, or
	the ventilation slits, as this may			excessively bend the cords, as this
	cause fire or electric shock.			may cause fire or electrical shock.

	Disconnect	If the machines are dropped or		Disconnect	Continued use of the machines in
		their cabinets damaged, first turn			an abnormal condition such as
	the plug.			the plug.
		off the power switches and			when the machines are producing
		disconnect the power cord plugs			smoke or strange smells may cause
		from the outlet, and then contact			fire or electric shock. In these
		your authorised TOSHIBA TEC			cases, immediately turn off the
		representative for assistance.			power switches and disconnect the
		Continued use of the machine in			power cord plugs from the outlet.
		that condition may cause fire or			Then, contact your authorised
		electric shock.			TOSHIBA TEC representative for
					assistance.

( i )

Safety Summary

ENGLISH VERSION EO1-33061

		Disconnect	If foreign objects (metal	Disconnect	When unplugging the power cords,
			fragments, water, liquids) enter		be sure to hold and pull on the plug
		the plug.	the machines, first turn off the	the plug.	portion. Pulling on the cord portion
			power switches and disconnect		may cut or expose the internal wires
			the power cord plugs from the		and cause fire or electric shock.
			outlet, and then contact your
			authorised TOSHIBA TEC
			representative for assistance.
			Continued use of the machine in
			that condition may cause fire or
			electric shock.
		Connect a	Ensure that the equipment is	No	Do not remove covers, repair or
			properly grounded. Extension		modify the machine by yourself.
		grounding wire.		disassembling.
			cables should also be grounded.		You may be injured by high
			Fire or electric shock could		voltage, very hot parts or sharp
			occur on improperly grounded		edges inside the machine.
			equipment.

CAUTION This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

• Try to avoid locations that have the following adverse conditions:				*	High humidity
*	Temperatures out of the specification	*	Direct sunlight
*	Shared power source	*	Excessive vibration	*	Dust/Gas

•The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

•USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

•DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

•Ensure the printer is operated on a level surface.

•Any data stored in the memory of the printer could be lost during a printer fault.

•Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

•Unplug the machine whenever you are working inside it or cleaning it.

•Keep your work environment static free.

•Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

•Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

•Do not lean against the machine. It may fall on you and could cause injury.

•Care must be taken not to injure yourself with the printer paper cutter.

•Unplug the machine when it is not used for a long period of time.

•Place the machine on a stable and level surface.

Request Regarding Maintenance

•Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

•Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

•Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

(ii)

ENGLISH VERSION EO1-33061

				TABLE OF CONTENTS
					Page
1.	PRODUCT OVERVIEW..........................................................................................................				E1-1
	1.1	Introduction....................................................................................................................			E1-1
	1.2	Features ........................................................................................................................			E1-1
	1.3	Unpacking......................................................................................................................			E1-1
	1.4	Accessories ..................................................................................................................			E1-1
	1.5	Appearance ...................................................................................................................			E1-3
		1.5.1	Dimensions.................................................................................................................		E1-3
		1.5.2	Front View ..................................................................................................................		E1-3
		1.5.3 Rear View...................................................................................................................			E1-3
		1.5.4	Interior ........................................................................................................................		E1-4
		1.5.5	Button and Indicator Lamp .........................................................................................		E1-4
2.	PRINTER SETUP ...................................................................................................................				E2-1
	2.1	Precautions....................................................................................................................			E2-1
	2.2	Procedure before Operation ..........................................................................................			E2-2
	2.3	Turning the Printer ON/OFF ..........................................................................................			E2-2
		2.3.1	Turning ON the Printer ...............................................................................................		E2-2
		2.3.2	Turning OFF the Printer..............................................................................................		E2-3
	2.4	Connecting the Cables to the Printer.............................................................................			E2-3
	2.5	Connecting the Power Adapter and the Power Cord.....................................................			E2-4
	2.6	Loading the Media .........................................................................................................			E2-5
	2.7	Media Sensor Calibration, Self Print Test, and Dump Mode Utilities.............................			E2-9
		2.7.1	Media Sensor Calibration ...........................................................................................		E2-9
		2.7.2 Self Print Test and Dump Mode..................................................................................			E2-9
3.	MAINTENANCE .....................................................................................................................				E3-1
	3.1	Cleaning ........................................................................................................................			E3-1
		3.1.1	Print Head ..................................................................................................................		E3-1
		3.1.2	Platen/Sensors ...........................................................................................................		E3-2
		3.1.3	Cover..........................................................................................................................		E3-2
	3.2	Care/Handling of the Media...........................................................................................			E3-3
4.	TROUBLESHOOTING ...........................................................................................................				E4-1
	4.1	Troubleshooting Guide ..................................................................................................			E4-1
	4.2	Removing Jammed Media.............................................................................................			E4-1
APPENDIX 1 SPECIFICATIONS ................................................................................................					EA1-1
	A1.1	Printer		..........................................................................................................................	EA1-1
	A1.2	Options ........................................................................................................................			EA1-2
	A1.3	Media...........................................................................................................................			EA1-2
		A1.3.1 ...........................................................................................................Media Type			EA1-2
		A1.3.2 ..........................................................		Detection Area of the Transmissive Sensor	EA1-3
		A1.3.3 ...............................................................		Detection Area of the Reflective Sensor	EA1-3
		A1.3.4 ...............................................................................................		Effective Print Area	EA1-4
APPENDIX 2 INTERFACE..........................................................................................................					EA2-1
GLOSSARIES
INDEX

CAUTION!

1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2.The contents of this manual may be changed without notification.

3.Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33061

1.1 Introduction

1. PRODUCT OVERVIEW

1.1 Introduction

Thank you for choosing the TOSHIBA B-SV4D series barcode printer. This Owner’s Manual contains valuable information from general set-up to confirming the printer's operation using test prints. You should read it carefully to help you gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

1.2 Features

1.3 Unpacking

NOTES:

1.Check for damage or scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

2.Keep the cartons and pads for future transportation of the printer.

1.4Accessories

This printer has the following features:

•This printer is equipped with a 32-bit RISC processor, which offers up to 5 inches/sec. print speed.

•A standard USB interface for convenient label printing connectivity.

•A 10/100T Base LAN connector is standard on the GS12 model.

•The clamshell design and moveable media sensor enable easy media loading and use of a wide range of media.

•All frequently used bar code formats are available in this printer. Fonts and bar codes can be printed in any rotation.

•This printer provides a choice of six different type faces of alphanumeric font, and outline font printing capability.

•The GS type is designed for batch issue and the GC type is for cut issue. Fitting the optional cutter unit to the GS type enables cut issue.

•This is the most cost-effective and high performance printer in this class.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

When unpacking the printer, please check that the following accessories are supplied with the printer.

CD-ROM (1 copy)

Power Adapter (1 pc.)

Media Shaft (1 pc.)

Media Holder (2 pcs.)

Media Holder Spacer (2 pcs.)

E1- 1

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33061

1.4 Accessories

When purchasing the power cord

Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your Authorised TOSHIBA TEC representative.

								(As of September 2004)
	Country	Agency	Certification	Country	Agency	Certification	Country	Agency	Certification
			mark			mark			mark
	Australia	SAA		Germany	VDE		Sweden	SEMKKO
	Austria	OVE		Ireland	NSAI		Switzerland	SEV
	Belgium	CEBEC		Italy	IMQ		UK	ASTA
	Canada	CSA		Japan	METI		UK	BSI
	Denmark	DEMKO		Netherlands	KEMA		U.S.A.	UL
	Finland	FEI		Norway	NEMKO		Europe	HAR
	France	UTE		Spain	AEE

Power Cord Instruction

1.For use with 100 – 125 Vac mains power supply, please select a power cord rated Min. 125V, 10A.

2.For use with 200 – 240 Vac mains power supply, please select a power cord rated Min. 250V.

3.Please select a power cord with the length of 4.5m or less.

Country/Region	North America	Europe	United Kingdom	Australia
Power Cord
Rated (Min.)	125V, 10A	250V	250V	250V
Type	SVT	H05VV-F	H05VV-F	AS3191 approved,
				Light or Ordinary Duty type
Conductor size	No. 3/18AWG	3 x 0.75 mm2	3 x 0.75 mm2	3 x 0.75 mm2
(Min.)
Plug Configuration
(locally approved
type)

Rated (Min.)

125V, 10A

250V, 10A

250V, *1

250V, *1

*1: At least, 125% of the rated current of the product.

E1- 2

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33061

1.5 Appearance

1.5		Appearance	The names of the parts or units introduced in this section are used in the
1.5.1		Dimensions	following chapters.
									260.8	(10.3)
				200 (7.9)
								231.8 (9.1)
		NOTE:
	The picture on the right is the GC
	model’s. The depth of the GS
	model is 231.8 mm (9.1 inches).														168.5
															(6.6)

Dimensions in mm (inches)

1.5.2 Front View

1.5.3 Rear View

(GS Type)	(GC Type)
	Top Cover
Media Outlet
Strip Block
(Option)

Backing Paper Outlet
Cutter Block		Indicator Lamp
Media Outlet		FEED/PAUSE
		Button
		Cover Open Lever
Rear Media Guide

LAN Interface
Connector
				Power Switch
(GS12 model only)
USB Interface
Connector
Parallel Interface		Power Jack
Connector (Centronics)	Serial Interface Connector (RS-232C)
(Not available on the
GS12 model)

E1- 3

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33061

1.5 Appearance

1.5.4 Interior

WARNING!

Do not touch the print head or around it just after printing. You may get burned as the print head becomes very hot during printing.

Print Head

Cover Open

Sensor

Media Guide

Caution Symbol for the Print Head (Please refer to WARNING!)

Media Holder

Media Shaft

Media Guide

Adjustment Knob

Media Sensor

Platen

1.5.5Button and Indicator Lamp

The FEED/PAUSE Button and the Indicator Lamp have the following functions:

• Pressing this button when the printer is in online As the FEED state causes a media feed.

button • Pressing this button after removing a cause of an error returns the printer to online state.

As the PAUSE		• Pressing this button during printing stops
		printing after completing the current label. The
button		printer resumes printing when this button is
		pressed again.
			Flashes when…
Color		Illuminates when…
	•A print error, such as a		• There is no label.
RED	memory error, syntax
	error, etc.

•The top cover is opened.

•The printer is on-line and • The button is pressed as

GREEN	ready to print.	a PAUSE function.
		• The printer is
		downloading files.

E1- 4

2. PRINTER SETUP

ENGLISH VERSION EO1-33061

2.1 Precautions

2. PRINTER SETUP

2.1 Precautions

This section outlines the steps necessary to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media, and performing a test print.

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

•Operate the printer on a stable, level, operating surface in a location free from excessive humidity, high temperature, dust, vibration or direct sunlight.

•Keep your work environment static free. Static discharges can cause damage to delicate internal components.

•Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.

•Ensure that the printer is connected only to AC mains that has a proper ground (earth) connection.

•Do not operate the printer with the cover open. Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts of the printer.

•Make sure to turn off the printer power and to remove the power adapter connector from the printer whenever working on the inside of the printer or when cleaning the printer.

•For best results, and longer printer life, use only TOSHIBA TEC recommended media.

•Store the media in accordance with the specifications.

•This printer mechanism contains high voltage components; therefore you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorized personnel.

•Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution.

•Use caution when cleaning the thermal print head as it may become very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

•Do not turn off the printer power or remove the power plug while the printer is printing or while the Indictor Lamp is flashing.

E2- 1