Toshiba B-EX4T1 User Manual

4.5 (6)

TOSHIBA Barcode Printer

B-EX4T1 SERIES

Owner’s Manual Mode d’emploi Bedienungsanleitung

Manual de instrucciones Gebruikershandleiding Manuale Utente

Manual do Utilizador

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp.

Microsoft is a registered trademark of Microsoft Corporation.

Windows is a trademark of Microsoft Corporation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.”

“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

N258 IP20

< For EU Only >

TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels

Copyright © 2011

by TOSHIBA TEC CORPORATION All Rights Reserved

570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

TOSHIBA Barcode Printer

B-EX4T1 SERIES

Owner's Manual

Waste Recycling information for users:

Following information is only for EU-member states:

The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste.

By ensuring this product is disposed of correctly you will help prevent

potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.

Precautions for Handling of Wireless Communication Devices Wireless LAN Module: SD-Link 11g

RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R), TRW-USM-01 (B-EX700-RFID-U2-US-R), TRW-EUM-01 (B-EX700-RFID-U2-EU-R), TRW-CNM-01 (B-EX700-RFID-U2-CN-R)

For Europe

This device was tested and certified by Notified Body.

Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA countries, and can be used in the following countries.

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland

For USA

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and

(2)this device must accept any interference received , including interference that may cause undesired operation.

Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

For Canada

Operation is subject to the following two conditions:

(1)this device may not cause interference, and

(2)this device must accept any interference , including interference that may cause undesired operation of the device.

For Taiwan Caution

For safety

Do not use this product in locations where use may be forbidden, for example, in an aeroplane or a hospital. If you do not know the forbidden areas, please refer to and follow the airline company or medical institution guidelines.

Otherwise, flight instrument or medical equipment may be affected, causing a serious accident.

This product may affect the operation of some implanted cardiac pacemakers and other medically implanted equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might cause the device to malfunction.

If you have any reason to suspect that interference is taking place, immediately turn off the product and contact your TOSHIBA TEC sales agent.

Do not disassemble, modify, or repair the product.

Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC sales agent for repair.

Safety Summary

ENGLISH VERSION

Safety Summary

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual

should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Meanings of Each Symbol

This symbol indicates warning items (including cautions).

Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the z symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

 

 

WARNING

This indicates that there is the risk of death or serious injury if the

 

 

 

 

 

 

machines are improperly handled contrary to this indication.

 

 

 

 

 

 

 

 

 

 

Any other than the

Do not use voltages other than

Prohibited

Do not plug in or unplug the power

 

 

specified AC voltage the voltage (AC) specified on the

cord plug with wet hands as this

 

 

is prohibited.

rating plate, as this may cause

 

may cause electric shock.

 

 

 

 

fire or electric shock.

 

 

 

 

 

Prohibited

If the machines share the same

Prohibited

Do not place metal objects or

 

 

outlet with any other electrical

water-filled containers such as

 

 

 

appliances that consume large

 

flower vases, flower pots or mugs,

 

 

 

amounts of power, the voltage

 

etc. on top of the machines. If

 

 

 

will fluctuate widely each time

 

metal objects or spilled liquid enter

 

 

 

these appliances operate. Be sure

 

the machines, this may cause fire

 

 

 

to provide an exclusive outlet for

 

or electric shock.

 

 

 

the machine as this may cause

 

 

 

 

 

fire or electric shock.

 

 

 

 

Prohibited

Do not insert or drop metal,

Prohibited

Do not scratch, damage or modify

 

 

 

 

flammable or other foreign

the power cords. Also, do not

 

 

 

objects into the machines through

 

place heavy objects on, pull on, or

 

 

 

 

 

 

 

the ventilation slits, as this may

 

excessively bend the cords, as this

 

 

 

cause fire or electric shock.

 

may cause fire or electrical shock.

Disconnect

If the machines are dropped or

Disconnect

Continued use of the machines in

their cabinets damaged, first turn

an abnormal condition such as

the plug.

the plug.

 

off the power switches and

 

when the machines are producing

 

disconnect the power cord plugs

 

smoke or strange smells may cause

 

from the outlet, and then contact

 

fire or electric shock. In these

 

your authorised TOSHIBA TEC

 

cases, immediately turn off the

 

representative for assistance.

 

power switches and disconnect the

 

Continued use of the machine in

 

power cord plugs from the outlet.

 

that condition may cause fire or

 

Then, contact your authorised

 

electric shock.

 

TOSHIBA TEC representative for

 

 

 

assistance.

( i )

Safety Summary

 

 

ENGLISH VERSION

 

 

 

 

 

 

 

 

 

 

 

 

Disconnect

If foreign objects (metal

Disconnect

When unplugging the power cords,

 

 

fragments, water, liquids) enter

be sure to hold and pull on the plug

 

the plug.

the machines, first turn off the

the plug.

portion. Pulling on the cord portion

 

 

power switches and disconnect

 

may cut or expose the internal wires

 

 

the power cord plugs from the

 

and cause fire or electric shock.

 

 

outlet, and then contact your

 

 

 

 

 

authorised TOSHIBA TEC

 

 

 

 

 

representative for assistance.

 

 

 

 

 

Continued use of the machine in

 

 

 

 

 

that condition may cause fire or

 

 

 

 

 

electric shock.

 

 

 

 

Connect a

Ensure that the equipment is

No

Do not remove covers, repair or

 

 

properly grounded. Extension

modify the machine by yourself.

 

grounding wire.

disassembling.

 

 

cables should also be grounded.

 

You may be injured by high

 

 

Fire or electric shock could

 

voltage, very hot parts or sharp

 

 

occur on improperly grounded

 

edges inside the machine.

 

 

equipment.

 

 

 

 

 

 

 

 

 

 

Prohibited

Do not use a spray cleaner

Prohibited

Care must be taken not to injure

 

containing flammable gas for

yourself with the printer paper

 

 

cleaning this product, as this may

 

cutter.

 

 

cause a fire.

 

 

 

 

 

 

 

 

 

 

 

 

This indicates that there is the risk of personal Injury or damage to

 

 

 

 

 

 

 

 

CAUTION objects if the machines are improperly handled contrary to this indication.

 

 

 

 

 

Precautions

 

 

 

 

 

The following precautions will help to ensure that this machine will continue to function correctly.

 

 

Try to avoid locations that have the following adverse conditions:

 

 

 

*

Temperatures out of the specification

*

Direct sunlight

*

High humidity

 

*

Shared power source

*

Excessive vibration

*

Dust/Gas

 

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.

Ensure the printer is operated on a level surface.

Any data stored in the memory of the printer could be lost during a printer fault.

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.

Unplug the machine whenever you are working inside it or cleaning it.

Keep your work environment static free.

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.

Do not lean against the machine. It may fall on you and could cause injury.

Unplug the machine when it is not used for a long period of time.

Place the machine on a stable and level surface.

Request Regarding Maintenance

Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

(ii)

ENGLISH VERSION EO1-33089

 

 

 

TABLE OF CONTENTS

 

 

 

 

 

Page

1.

PRODUCT OVERVIEW.........................................................................................................

E1- 1

 

1.1

Introduction...................................................................................................................

E1- 1

 

1.2

Features .......................................................................................................................

E1- 1

 

1.3

Unpacking.....................................................................................................................

E1- 1

 

1.4

Accessories .................................................................................................................

E1- 2

 

1.5

Appearance ..................................................................................................................

E1- 3

 

 

1.5.1

Dimensions..............................................................................................................

E1- 3

 

 

1.5.2

Front View ...............................................................................................................

E1- 3

 

 

1.5.3

Rear View................................................................................................................

E1- 3

 

 

1.5.4

Operation Panel ......................................................................................................

E1- 4

 

 

1.5.5

Interior .....................................................................................................................

E1- 4

 

1.6

Options .........................................................................................................................

E1- 5

2.

PRINTER SETUP ..................................................................................................................

E2- 1

 

2.1

Installation ....................................................................................................................

E2- 2

 

2.2

Connecting the Power Cord .........................................................................................

E2- 3

 

2.3

Loading Supplies ..........................................................................................................

E2- 4

 

 

2.3.1

Loading the Media...................................................................................................

E2- 5

 

 

2.3.2

Loading the Ribbon ................................................................................................

E2-10

 

2.4

Connecting the Cables to Your Printer ........................................................................

E2-12

 

2.5

Turning the Printer ON/OFF ........................................................................................

E2-13

 

 

2.5.1

Turning ON the Printer ...........................................................................................

E2-13

 

 

2.5.2

Turning OFF the Printer..........................................................................................

E2-13

 

2.6

Printer Setting...........................................................................................................................

E2-14

 

 

2.6.1

User System Mode.................................................................................................

E2-15

 

 

2.6.2

Parameter Setting ..................................................................................................

E2-16

 

 

2.6.3

Enabling LAN/WLAN ..............................................................................................

E2-24

 

 

2.6.4

Basic Program Setting............................................................................................

E2-24

 

 

2.6.5

Enabling Z-Mode ....................................................................................................

E2-25

 

 

2.6.6

Automatic Calibration .............................................................................................

E2-26

 

 

2.6.7

Dump Mode Setting................................................................................................

E2-27

 

 

2.6.8

Logging...................................................................................................................

E2-29

 

 

2.6.9

System Mode .........................................................................................................

E2-30

 

 

2.6.10

Interface Setting .....................................................................................................

E2-31

 

 

2.6.11

Real Time Clock (RTC) ..........................................................................................

E2-38

 

 

2.6.12

Copying Data to/from USB Memory .......................................................................

E2-39

 

2.7

Installing the Printer Drivers ........................................................................................

E2-40

 

 

2.7.1

Introduction...............................................................................................................

E2-40

 

 

2.7.2

General Description................................................................................................

E2-40

 

 

2.7.3

Installing the Printer Driver .....................................................................................

E2-40

 

 

2.7.4

Preparation for installation......................................................................................

E2-41

 

 

2.7.5

Installation under Windows2000/XP/Server2003 ...................................................

E2-43

 

 

2.7.6

Installation under WindowsVista/Server2008/7/Server2008R2 ..............................

E2-48

 

 

2.7.7

Installation under Windows2000 (USB with Plug & Play enabled) .........................

E2-51

 

 

2.7.8

Installation under WindowsXP/Server2003 (USB with Plug & Play enabled) .........

E2-53

2.7.9Installation under Windows Vista/Server2008/7/Server2008R2

(USB with Plug & Play enabled)

.............................................................................E2-54

2.7.10 Uninstallation the Printer Driver..............................................................................

E2-55

2.8 Print Test .....................................................................................................................

E2-58

ENGLISH VERSION EO1-33089

 

2.9

Position and Print Tone Fine Adjustment ...................................................................

E2-60

 

 

2.9.1

Fine Adjustment .....................................................................................................

E2-60

 

2.10

Threshold Setting ........................................................................................................

E2-67

 

2.11

Sensor Setting .............................................................................................................

E2-69

3.

ON LINE MODE.....................................................................................................................

E3- 1

 

3.1

Key Functions...............................................................................................................

E3- 1

 

3.2

LCD ..............................................................................................................................

 

E3- 2

 

3.2

Operation Example.......................................................................................................

E3- 3

4.

MAINTENANCE ....................................................................................................................

E4- 1

 

4.1

Cleaning .......................................................................................................................

E4- 1

 

 

4.1.1

Print Head/Platen/Sensors ......................................................................................

E4- 1

 

 

4.1.2

Covers and Panels ..................................................................................................

E4- 2

 

 

4.1.3

Optional Cutter Module............................................................................................

E4- 3

5.

TROUBLESHOOTING ..........................................................................................................

E5- 1

 

5.1

Error Messages ............................................................................................................

E5- 1

 

5.2

Possible Problems........................................................................................................

E5- 4

 

5.3

Removing Jammed Media............................................................................................

E5- 5

6.

PRINTER SPECIFICATIONS................................................................................................

E6- 1

7.

SUPPLY SPECIFICATIONS .................................................................................................

E7- 1

 

7.1

Media............................................................................................................................

 

E7- 1

 

 

7.1.1

Media Type..............................................................................................................

E7- 1

 

 

7.1.2 Detection Area of the Transmissive Sensor ............................................................

E7- 3

 

 

7.1.3 Detection Area of the Reflective Sensor..................................................................

E7- 4

 

 

7.1.4

Effective Print Area..................................................................................................

E7- 4

 

 

7.1.5

RFID Tags ...............................................................................................................

E7- 5

 

7.2

Ribbon

..........................................................................................................................

E7- 7

 

7.3

Recommended Media and Ribbon Types ....................................................................

E7- 7

 

7.4

Care/Handling of Media and Ribbon ............................................................................

E7- 8

APPENDIX 1 MESSAGES AND LEDS......................................................................................

EA1-1

APPENDIX 2 INTERFACE.........................................................................................................

EA2-1

APPENDIX 3 PRINT SAMPLES ................................................................................................

EA3-1

APPENDIX 4 GLOSSARIES ......................................................................................................

EA4-1

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CAUTION!

1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2.The contents of this manual may be changed without notification.

3.Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33089

1.1 Introduction

1. PRODUCT OVERVIEW

1.1 Introduction

Thank you for choosing the TOSHIBA B-EX4T1 series bar code printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

1.2 Features

This printer has the following features:

The print head block can be opened providing smooth loading of media and ribbon.

Various kinds of media can be used as the media sensors can be moved from the centre to the left edge of the media.

Web functions such as remote maintenance and other advanced network features are available.

Superior hardware, including the specially developed 8 dots/mm (203 dots/inch) or 12 dots/mm (305 dots/inch) thermal print head which will allow very clear print at a printing speed of 3 inches/sec., 6 inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 8 dots/mm thermal head or 3 inches/sec., 5 inches/sec., 8 inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 12 dots/mm thermal head.

Besides the optional Cutter Module, there is also an optional Peel off Module, Ribbon Saving Module, RS-232C I/F card, Centronics I/F card, Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host I/F card, RFID module, and Narrow width platen kit.

1.3 Unpacking

NOTES:

1.Check for damage or scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

2.Keep the cartons and pads for future transportation of the printer.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

E1- 1

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33089

1.4 Accessories

1.4Accessories

When unpacking the printer, please make sure all the following accessories are supplied with the printer.

Power cord

Safety precautions

Quick installation manual

E1- 2

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33089

1.5 Appearance

1.5

Appearance

The names of the parts or units introduced in this section are used in the

 

 

following chapters.

 

 

 

 

 

 

 

 

 

 

1.5.1

Dimensions

 

 

278 (10.9)

 

 

 

 

460 (18.1)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

310

(12.2)

Dimensions in mm (inches)

1.5.2 Front View

Top Cover

LCD Message Display

Supply Window

Operation Panel

Media Outlet

1.5.3 Rear View

Reserved for Parallel Interface

Reserved for Serial or

WLAN Interface

 

 

USB Interface

 

Reserved for USB Host

 

Interface

 

Reserved for Expansion I/O

 

interface

 

LAN Interface

 

Power Switch

 

AC Power Inlet

E1- 3

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33089

1.5 Appearance

1.5.4 Operation Panel

 

 

 

LCD

ONLINE LED

 

 

ERROR LED

FEED

 

 

PAUSE

 

 

 

MODE

 

 

RESTART

 

 

UP

 

 

 

LEFT

 

 

RIGHT

CANCEL

 

 

ENTER

 

 

 

 

 

 

 

 

DOWN

Please see Section 3 for further information about the Operation Panel.

1.5.5 Interior

Ribbon Stopper

Supply Holder

Locking Ring

Print Head Block

Supply Shaft

Print Head

Platen

Head Lever

Ribbon Shaft

E1- 4

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33089

1.6 Options

1.6 Options

Option Name

Type

Description

Disc cutter module

B-EX204-QM-R

Disc cutter

 

 

Each time media is cut, the media feed is stopped.

Rotary cutter module

B-EX204-R-QM-R

Rotary cutter

 

 

On-the-fly (non-stop) cut operation is enabled.

Strip module

B-EX904-H-QM-R

This allows use of on-demand (peel-off) operation or

 

 

to take-up labels and backing paper together when

 

 

using the rewind guide plate. To purchase the strip

 

 

module, please inquire at your local distributor.

Ribbon saving module

B-EX904-R-QM-R

This module moves the print head up and down by

 

 

using a solenoid to minimize ribbon usage as far as

 

 

possible.

Narrow width platen

B-EX904-PK-QM-R

This platen kit is for using narrow and thin paper.

RFID module mount

B-EX700-RFID-H1-QM-R

This kit is to mount Tagsys HF RFID module and

kit

 

antenna.

RFID module

B-EX700-RFID-U2-EU-R

Installing this module enables read and write of

 

B-EX700-RFID-U2-US-R

UHF RFID tags.

 

B-EX700-RFID-U2-CN-R

EU for Europe

 

 

US for USA/Canada

 

 

CN for China

203-dpi print head

B-EX704-TPHE2-QM-R

This print head enables a conversion of a 305dpi

 

 

print head of the B-EX4T1-TS12 model into 203dpi

 

 

print head.

305-dpi print head

B-EX704-TPHE3-QM-R

This print head enables a conversion of a 203dpi

 

 

print head of the B-EX4T1-GS12 model into 305dpi

 

 

print head.

RTC & USB host

B-EX700-RTC-QM-R

This card holds the current time: year, month, day,

interface card

 

hour, minute, second and provides a USB host

 

 

interface.

Expansion I/O interface

B-EX700-IO-QM-R

Installing this card in the printer allows connection

card

 

to an external device with the exclusive interface.

Parallel interface card

B-EX700-CEN-QM-R

Installing this card provides a Centronics interface

 

 

port.

Serial interface card

B-EX700-RS-QM-R

Installing this card provides an RS-232C interface

 

 

port.

Wireless LAN interface

B-EX700-WLAN-QM-R

Installing this card allows a communication by

card

 

wireless LAN.

NOTE:

To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

E1- 5

Toshiba B-EX4T1 User Manual

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2. PRINTER SETUP

2. PRINTER SETUP

This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.

Setup Flow

Installation

Connecting the power cord

Loading the media

Media sensor position alignment

Loading the ribbon

Connecting to a host computer

Turning the power ON

Printer setting

Installing the printer driver

Print test

Position and Print Tone Fine

adjustment

Automatic threshold setting

Manual threshold setting

Procedure

After referring to the Safety Precautions in this manual, install the printer on a safe and stable location.

Connect a power cord to the power inlet of the printer, then, to an AC outlet.

Load a label stock or tag stock.

Adjust the position of feed gap sensor or black mark sensor according to the media to be used.

In case of thermal transfer printing, load the ribbon.

Connect the printer to a host computer or a network.

Turn on the printer power.

Set the printer parameters in the system mode.

If necessary, install the printer driver in your host computer.

Make a print test in your operating environment and check the print result.

If necessary, fine adjust the print start position, cut/strip position, print tone, etc.

If the print start position cannot be detected properly when pre-printed label is used, set the threshold automatically.

If the print start position cannot be detected properly even an automatic threshold setting is performed, manually set the threshold.

Reference

2.1Installation

2.2Connecting the Power Cord

2.3Loading the Media

2.3.1Loading the Media

2.3.2Loading the Ribbon

2.4Connecting the Cables to Your Printer

2.5Turning the Printer ON/OFF

2.6Printer Setting

2.7Installing the Printer Drivers

2.8Print Test

2.9Position and Print Tone Fine Adjustment

2.10Threshold Setting

2.10 Threshold Setting

E2- 1

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.1 Installation

2.1 Installation

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

Operate the printer on a stable, level, operating surface in a location free from excessive humidity, high temperature, dust, vibration or direct sunlight.

Keep your work environment static free. Static discharge can cause damage to delicate internal components.

Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.

Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.

Do not operate the printer with the cover open. Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism.

Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media, or when cleaning the printer.

For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons.

Store the media and ribbons in accordance with their specifications.

This printer mechanism contains high voltage components; therefore you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorised personnel.

Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution.

Use caution when cleaning the thermal print head as it may become very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

Do not turn off the printer power or remove the power plug while the printer is printing or while the ON LINE lamp is blinking.

E2- 2

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.2 Connecting the Power Cord

2.2Connecting the Power Cord

CAUTION!

1.Make sure that the printer Power Switch is turned to the OFF position ({) before connecting the Power Cord to prevent possible electric shock or damage to the printer.

2.Connect the Power Cord to a supply outlet with a properly grounded (earthed) connection.

1.Make sure that the printer Power Switch is in the OFF ({) position. Connect the Power Cord to the printer as shown in the figure below.

Power Cord

Power Switch

2.Plug the other end of the Power Cord into a grounded outlet as shown in the figure below.

Power Cord

Power Cord

 

[Example of US Type]

[Example of EU Type]

E2- 3

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3 Loading Supplies

WARNING!

1.Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

2.The Print Head becomes hot immediately after printing. Allow it to cool before loading the media.

3.To avoid injury, be careful not to trap your fingers while opening or closing the cover.

CAUTION!

1.Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print quality problems.

2.When loading or replacing the media or a ribbon, be careful not to damage the print head with a hard object like a watch or a ring.

Care must be taken not to allow the metal or glass part of a watch to touch the print head edge.

Care must be taken not to allow a metal object like a ring to touch the print head edge.

Since the print head element can be easily damaged by shock, please treat it carefully by not hitting a hard object against it.

E2- 4

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.1 Loading the Media

NOTES:

1.When the Head Lever is turned to FREE position, the Print Head is raised.

2.To enable printing the Head Lever must be set to the

LABEL / TAG position. (This ensures that the Print Head is closed.)

There are two head pressure levels in the LABEL / TAG position. Set the Head Lever depending on the media type: Position LABEL: Labels

Position TAG : Tags However, proper position may differ depending on media. For details, refer to your TOSHIBA TEC authorised service representative.

3.Do not turn the Locking Ring counter-clockwise too far or it may come off the Supply Holder.

The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer.

The printer prints both labels and tags.

1.Turn off the power and open the Top Cover.

2.Turn the Head Lever to FREE position, then release the Ribbon Shaft Holder Plate.

3.Open the Print Head Block.

Top Cover

Print Head Block

FREE

LABEL

TAG

Head

Lever

Ribbon Shaft Holder Plate

4.Turn the Locking Ring counterclockwise and remove the Supply Holder from the Supply Shaft.

Locking Ring

Supply Shaft

Supply Holder

5.Put the media on the Supply Shaft.

6.Pass the media around the Guide Shaft, then pull the media towards the front of the printer.

E2- 5

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.1Loading the Media (Cont.)

NOTE:

Do not over-tighten the Locking Ring of the Supply Holder.

7.Align the projection of the Supply Holder with the groove of the Supply Shaft, and push the Supply Holder against the media until the media is held firmly in place. This will centre the media automatically.

Then turn the Locking Ring clockwise to secure the Supply Holder.

Supply Holder

Guide Shaft

Projection

 

 

Locking Ring

 

Groove

Supply Shaft

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In the case of a label rolled with the print side facing inside.

In the case of a label rolled with the print side facing outside.

Media

Guide Shaft

8.Place the media between the Media Guides, adjust the Media Guides to the media width, and tighten the Locking Screw.

9.Check that the media path through the printer is straight. The media should be centred under the Print Head.

Media Guide

Print Head

Supply Holder

Locking Screw

Media

Media Guide

E2- 6

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.1Loading the Media (Cont.)

10.Lower the Print Head Block until it stops.

11.After loading the media, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing.

Setting the Feed Gap Sensor position

(1) Manually move the Media Sensor so that the Feed Gap Sensor is positioned at the centre of the labels. (z indicates the position of the

Feed Gap Sensor).

Gap

NOTE:

Be sure to set the black mark sensor to detect the centre of the black mark, otherwise a paper jam or no paper error may occur.

Label

Media Sensor

Feed Gap Sensor (z)

 

Setting the Black Mark Sensor position

(1)Pull about 500 mm of media out of the front of the printer, turn the media back on itself and feed it under the Print Head past the sensor so that the black mark can be seen from above.

(2)Manually move the Media Sensor so that the Black Mark Sensor is in line with the centre of the black mark on the media. ( indicates the position of the Black Mark Sensor).

Black Mark

Media

Black Mark Sensor ( )

Media Sensor

E2- 7

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.1Loading the Media (Cont.)

NOTES:

1.Be sure to set the Selection Switch to STANDARD/ PEEL OFF position.

2.The backing paper is easier to feed back to the Take-Up Spool if the Front Plate is removed.

3.Fit the Take-Up Clip so that the longer side of the clip is fitted into the shallow groove in the Take-Up Spool.

4.The backing paper can be wound directly onto the Take-up Spool or a paper core.

12.Batch mode

In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.

13.Loading with peel off module

When the optional Strip Module is fitted, the backing paper is automatically removed from the label at the Strip Plate as each label is printed.

(1)Remove enough labels from the leading edge of the media to leave 500mm of backing paper free.

(2)Insert the backing paper under the Strip Plate.

(3)Wind the backing paper onto the Take-up Spool and fix it in position with the Take-up Clip. (Wind the paper counterclockwise around the spool as this is the direction it rotates.)

(4)Rotate the Take-up Spool counter-clockwise a few times to remove any slack in the backing paper.

(5)Set the Selection Switch mounted on the Rewinder Assembly to

STANDARD/PEEL OFF position.

Take-up Spool

Strip Plate

Backing Paper

Take-up Clip

E2- 8

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.1Loading the Media (Cont.)

WARNING!

The cutter is sharp, so care must be taken not to injure yourself when handling the cutter.

CAUTION!

1.Be sure to cut the backing paper of the label. Cutting labels will cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life.

2.Use of tag paper when the thickness exceeds the specified value may affect the cutter life.

14. Loading with cutter

When the optional Cutter Module is fitted, the media is automatically cut. A disc cutter and a rotary cutter are available as an option, but they are used in the same way.

Insert the leading edge of the media into the cutter until it comes out the Media Outlet of the Cutter Module.

Cutter Module

Media

Media Outlet

NOTE:

When using the Rotary Cutter, be sure to install the Ribbon Saving Module (B-EX904-R-QM-R).

Failure to do this may cause a paper jam or ribbon error.

E2- 9

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.2 Loading the Ribbon

NOTES:

1.When attaching the ribbon stoppers, make sure that the pinchers face into the printer

2.Be sure to remove any slack in the ribbon when printing. Printing with a wrinkled ribbon will lower the print quality.

3.The Ribbon Sensor is mounted on the rear of the Print Head Block to detect a ribbon end. When a ribbon end is detected, “NO RIBBON” message will appear on the display and the ERROR LED will illuminate.

There are two types of media available for printing on: these are thermal transfer media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.

1.Grasp the tabs on the top and bottom of the Ribbon Stoppers and move the Ribbon Stoppers back to the end of the Ribbon Shaft.

Ribbon Stopper

Ribbon Shaft

2.Leaving plenty of slack between the ribbon spools, place the ribbon onto the Ribbon Shafts as shown below.

Ribbon Shaft

Print Head Block

Ribbon Take-up Roll

Ribbon path

E2-10

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.3 Loading Supplies

2.3.2Loading the Ribbon (Cont.)

3.Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred when fitted.

4.Lower the Print Head Block and set the Ribbon Shaft Holder Plate aligning its holes with the Ribbon Shafts.

5.Take up any slack in the ribbon. Wind the leading tape onto the ribbon take-up roll until the ink ribbon can be seen from the front of the printer.

Ribbon Shaft

Holder Plate

6.Turn the Head Lever to Lock position to close the Print Head.

7.Close the Top Cover.

Auto Ribbon Saving Mode

When the optional Ribbon Saving Module (B-EX904-R-QM-R) is installed, it is possible to reduce ribbon loss by stopping the ribbon feed for non-print areas. To activate the ribbon save, at least the following non-print area is required:

203 dpi mode

 

 

 

 

(mm)

 

 

Print speed

3 ips

6 ips

10 ips

12 ips

14 ips

 

 

Min. non-print area

20

20

35

60

75

 

305 dpi model

 

 

 

 

 

(mm)

 

Print speed

3 ips

5 ips

8 ips

10 ips

12 ips

14 ips

 

Min. non-print area

20

20

25

35

60

75

E2-11

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.4 Connecting the Cables to Your Printer

2.4Connecting the Cables to Your Printer

The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices. Depending on the application software you use to print labels, there are 5 possibilities for connecting the printer to your host computer. These are:

An Ethernet connection using the printer’s standard LAN connector.

A USB cable connection between the printer’s standard USB connector and your host computer’s USB port. (Conforming to USB 2.0)

A serial cable connection between the printer’s optional RS-232 serial connector and one of your host computer’s COM ports.

A parallel cable connection between the printer’s optional parallel connector and your host computer’s parallel port (LPT).

Wireless LAN using an optional Wireless LAN board.

For details, refer to APPENDIX 2.

Reserved for

Reserved for Serial or

WLAN Interface

Parallel Interface

 

 

USB Interface

 

Reserved for USB Host

 

interface

 

Reserved for

 

Expansion I/O Interface

 

LAN Interface

 

Power Switch

 

AC Power Inlet

E2-12

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.5 Turning the Printer ON/OFF

2.5Turning the Printer ON/OFF

2.5.1 Turning ON the Printer

CAUTION!

Use the power switch to turn the printer On/Off. Plugging or unplugging the Power Cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

1.To turn ON the printer power, press the Power Switch as shown in the diagram below. Note that ( | ) is the power ON side of the switch.

Power Switch

NOTE:

If a message other than ON LINE appears on the display or the ERROR LED lamp is illuminated, refer to Section 5.1,

Error Messages.

2.Check that the ON LINE message appears in the LCD Message Display and that the ON LINE and POWER LED lights are illuminated.

2.5.2 Turning OFF the Printer 1. Before turning off the printer Power Switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing.

CAUTION!

1.Do not turn off the printer power while the media is being printed, as this may cause a paper jam or damage to the printer.

2.Do not turn off the printer power while the ON LINE lamp is blinking as this may cause damage to your computer.

2. To turn OFF the printer power press the Power Switch as shown in the diagram below. Note that ( ) is the power OFF side of the switch.

Power Switch

E2-13

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6 Printer Setting

Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.

Follow the procedures described below to change the printer parameter settings to correspond to your environment.

NOTE:

Incorrect settings can cause the printer to function erroneously. If you have any problems with the parameter settings, please contact your nearest TOSHIBA TEC service representative.

For the settings this manual does not cover, please contact your nearest TOSHIBA TEC service representative, or refer to the B-EX4T Series Key Operation Specification.

 

 

Power ON

 

 

 

Power OFF

ONLINE Mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[PAUSE]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PAUSE state

 

 

 

 

 

 

 

Hold down [RESTART]

User System Mode

Hold down [MODE]

Turn on the power while holding down [FEED] & [PAUSE] or [MODE].

Reset

Parameter setting ( Section 2.6.2)

Fine adjustment ( Section 2.9)

LAN/WLAN ( Section 2.6.3)

BASIC ( Section 2.6.4)

Z-MODE ( Section 2.6.5)

Auto calibration ( Section 2.6.6)

Dump mode ( Section 2.6.7)

Log ( Section 2.6.8)

System Mode

 

Self diagnosis

 

 

 

Parameter setting

 

 

 

Fine adjustment

 

 

Test print ( Section 2.8)

 

 

Sensor adjustment

 

 

RAM clear

 

 

Interface setting ( Section 2.6.10)

 

 

BASIC mode

 

 

RFID setting

 

 

Real Time Clock ( Section 2.6.11)

 

 

Z-MODE

 

 

USB memory

 

 

Reset

E2-14

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6 Printer Setting

 

 

Key functions in the system mode

 

(Cont.)

 

 

 

 

 

 

 

 

Key

Function

 

 

 

 

 

 

 

 

 

 

[MODE]

Returns to the mode menu screen.

 

 

 

 

 

 

 

 

 

 

[CANCEL] or

Returns to the upper hierarchy.

 

 

 

 

 

 

 

 

 

 

[FEED]+[RESTAR]

 

 

 

 

 

 

 

 

 

 

 

[ENTER] or [PAUSE]

Displays a next screen.

 

 

 

 

 

 

 

 

 

 

 

Saves the setting and returns to the upper

 

 

 

 

 

 

 

PAUSE

 

 

hierarchy.

 

FEED

 

[UP] or [RESTART]

Moves the cursor upward. (Note 1)

 

 

 

 

 

 

 

 

 

 

 

RESTART

 

 

Increases a value. (Note 2)

 

MODE

 

 

 

 

 

 

 

[DOWN] or [FEED]

Moves the cursor downward. (Note 1)

 

UP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Decreases a value. (Note 3)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RIGHT

 

 

 

LEFT

 

 

 

 

 

[LEFT]

Moves the cursor to the left. (Note 3)

 

 

 

 

 

 

 

 

 

 

 

 

CANCEL

 

ENTER

 

[RIGHT]

Moves the cursor to the right. (Note 3)

 

 

 

 

DOWN

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTES:

1.The cursor does not move any further when the selected option is listed at the top or bottom.

2.The value does not increase or decrease any further when the selected value is the upper or lower limit.

3.The cursor does not move any further when it is at the left-most or right-most position.

4.Be careful the selected value does not become effective if the printer is turned off without pressing the [ENTER] key.

2.6.1 User System Mode

How to enter the User System Mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[PAUSE]

 

Hold down [RESTART]

 

 

 

 

ONLINE

 

 

 

 

 

 

 

 

 

 

 

User System Mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hold down [MODE]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The User System Mode consists of the following menus.

<1>RESET

Used to reset the printer.

<2>PARAMETER SET ( Section 2.6.2) Used to set the printer parameters.

<3>ADJUST SET ( Section 2.9)

Used to fine adjust the print start position, cut position, etc.

<4>LAN/WLAN ( Section 2.6.3)

Used to enable or disable the LAN communication and SNMP.

<5>BASIC ( Section 2.6.4)

Used to set the function of basic program when it is loaded to the printer.

<6>Z-MODE ( Section 2.6.5) Same as BASIC

<7>AUTO CALIB ( Section 2.6.6)

Used to enable or disable the automatic calibration function.

<8>DUMP MODE ( Section 2.6.6)

Used to print the data in the receive buffer for debug.

<9>LOG ( Section 2.6.7)

Used to save print logs in a USB memory.

E2-15

2. PRINTER SETUP

ENGLISH VERSION EO1-33089

2.6 Printer Setting

2.6.2 Parameter Setting

The Parameter Set menu allows configuring printer parameter settings.

 

The following table shows the contents of the Parameter Set menu.

USER SYSTEM MODE

Contents of the Parameter Set Menu

<1>RESET

<2>PARAMETER SET

Menu

Sub menu

Parameter

<3>ADJUST SET

Parameter

Printer Set

MEDIA LOAD

<4>LAN/WLAN

set

(Section 2.6.2.1)

FORWARD WAIT

 

 

 

 

FW/BK ACT

 

 

 

HU CUT/RWD

 

 

 

RBN SAVE

 

 

 

PRE PEEL OFF

 

 

 

BACK SPEED

 

 

Software Set

FONT CODE

 

 

(Section 2.6.2.2)

ZERO FONT

 

 

 

CODE

 

 

 

PEEL OFF STATUS

 

 

 

USB I/F STATUS

 

 

 

FEED KEY

 

 

 

KANJI CODE

 

 

 

EURO CODE

 

 

 

AUTO HD CHK

 

 

 

WEB PRINTER

 

 

 

RBN NEAR END

 

 

 

EX I/O

 

 

 

LBL/RBN END

 

 

 

MAX CODE

 

 

 

XML

 

 

 

THRESHOLD SELECT

 

 

 

ENERGY TYPE

 

 

 

PW SAVE TIME

 

 

Panel

LCD LANGUAGE

 

 

(Section 2.6.2.3)

DISPLAY

 

 

 

CONTRAST

 

 

Password

PASSWORD

 

 

(Section 2.6.2.4)

 

E2-16

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