TOSHIBA Barcode Printer
B-EX4T1 SERIES
Owner’s Manual Mode d’emploi Bedienungsanleitung
Manual de instrucciones Gebruikershandleiding Manuale Utente
Manual do Utilizador
CE Compliance (for EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their amendments.
VORSICHT:
•Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)
•Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
Centronics is a registered trademark of Centronics Data Computer Corp.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
(for USA only)
Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.”
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”
(for CANADA only)
N258 IP20
< For EU Only >
TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Célidée 33 BE-1080 Brussels
Copyright © 2011
by TOSHIBA TEC CORPORATION All Rights Reserved
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
TOSHIBA Barcode Printer
B-EX4T1 SERIES
Owner's Manual
Waste Recycling information for users:
Following information is only for EU-member states:
The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste.
By ensuring this product is disposed of correctly you will help prevent
potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.
Precautions for Handling of Wireless Communication Devices Wireless LAN Module: SD-Link 11g
RFID Module: TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R), TRW-USM-01 (B-EX700-RFID-U2-US-R), TRW-EUM-01 (B-EX700-RFID-U2-EU-R), TRW-CNM-01 (B-EX700-RFID-U2-CN-R)
For Europe
This device was tested and certified by Notified Body.
Hereby, Toshiba TEC Corporation, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA countries, and can be used in the following countries.
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland
For USA
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and
(2)this device must accept any interference received , including interference that may cause undesired operation.
Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.
For Canada
Operation is subject to the following two conditions:
(1)this device may not cause interference, and
(2)this device must accept any interference , including interference that may cause undesired operation of the device.
For Taiwan Caution
For safety
Do not use this product in locations where use may be forbidden, for example, in an aeroplane or a hospital. If you do not know the forbidden areas, please refer to and follow the airline company or medical institution guidelines.
Otherwise, flight instrument or medical equipment may be affected, causing a serious accident.
This product may affect the operation of some implanted cardiac pacemakers and other medically implanted equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might cause the device to malfunction.
If you have any reason to suspect that interference is taking place, immediately turn off the product and contact your TOSHIBA TEC sales agent.
Do not disassemble, modify, or repair the product.
Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC sales agent for repair.
Safety Summary |
ENGLISH VERSION |
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol. (The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the symbol. (The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the z symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
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WARNING |
This indicates that there is the risk of death or serious injury if the |
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machines are improperly handled contrary to this indication. |
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Any other than the |
Do not use voltages other than |
Prohibited |
Do not plug in or unplug the power |
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specified AC voltage the voltage (AC) specified on the |
cord plug with wet hands as this |
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is prohibited. |
rating plate, as this may cause |
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may cause electric shock. |
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fire or electric shock. |
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Prohibited |
If the machines share the same |
Prohibited |
Do not place metal objects or |
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outlet with any other electrical |
water-filled containers such as |
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appliances that consume large |
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flower vases, flower pots or mugs, |
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amounts of power, the voltage |
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etc. on top of the machines. If |
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will fluctuate widely each time |
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metal objects or spilled liquid enter |
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these appliances operate. Be sure |
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the machines, this may cause fire |
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to provide an exclusive outlet for |
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or electric shock. |
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the machine as this may cause |
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fire or electric shock. |
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Prohibited |
Do not insert or drop metal, |
Prohibited |
Do not scratch, damage or modify |
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flammable or other foreign |
the power cords. Also, do not |
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objects into the machines through |
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place heavy objects on, pull on, or |
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the ventilation slits, as this may |
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excessively bend the cords, as this |
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cause fire or electric shock. |
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may cause fire or electrical shock. |
Disconnect |
If the machines are dropped or |
Disconnect |
Continued use of the machines in |
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their cabinets damaged, first turn |
an abnormal condition such as |
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the plug. |
the plug. |
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off the power switches and |
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when the machines are producing |
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disconnect the power cord plugs |
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smoke or strange smells may cause |
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from the outlet, and then contact |
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fire or electric shock. In these |
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your authorised TOSHIBA TEC |
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cases, immediately turn off the |
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representative for assistance. |
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power switches and disconnect the |
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Continued use of the machine in |
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power cord plugs from the outlet. |
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that condition may cause fire or |
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Then, contact your authorised |
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electric shock. |
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TOSHIBA TEC representative for |
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assistance. |
( i )
Safety Summary |
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ENGLISH VERSION |
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Disconnect |
If foreign objects (metal |
Disconnect |
When unplugging the power cords, |
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fragments, water, liquids) enter |
be sure to hold and pull on the plug |
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the plug. |
the machines, first turn off the |
the plug. |
portion. Pulling on the cord portion |
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power switches and disconnect |
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may cut or expose the internal wires |
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the power cord plugs from the |
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and cause fire or electric shock. |
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outlet, and then contact your |
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authorised TOSHIBA TEC |
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representative for assistance. |
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Continued use of the machine in |
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that condition may cause fire or |
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electric shock. |
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Connect a |
Ensure that the equipment is |
No |
Do not remove covers, repair or |
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properly grounded. Extension |
modify the machine by yourself. |
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grounding wire. |
disassembling. |
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cables should also be grounded. |
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You may be injured by high |
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Fire or electric shock could |
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voltage, very hot parts or sharp |
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occur on improperly grounded |
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edges inside the machine. |
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equipment. |
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Prohibited |
Do not use a spray cleaner |
Prohibited |
Care must be taken not to injure |
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containing flammable gas for |
yourself with the printer paper |
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cleaning this product, as this may |
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cutter. |
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cause a fire. |
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This indicates that there is the risk of personal Injury or damage to |
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CAUTION objects if the machines are improperly handled contrary to this indication. |
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Precautions |
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The following precautions will help to ensure that this machine will continue to function correctly. |
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• Try to avoid locations that have the following adverse conditions: |
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* |
Temperatures out of the specification |
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Direct sunlight |
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High humidity |
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Shared power source |
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Excessive vibration |
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Dust/Gas |
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•The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.
•USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
•DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, or gas.
•Ensure the printer is operated on a level surface.
•Any data stored in the memory of the printer could be lost during a printer fault.
•Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference.
•Unplug the machine whenever you are working inside it or cleaning it.
•Keep your work environment static free.
•Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing injury.
•Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and may cause fire.
•Do not lean against the machine. It may fall on you and could cause injury.
•Unplug the machine when it is not used for a long period of time.
•Place the machine on a stable and level surface.
Request Regarding Maintenance
•Utilize our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
•Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
•Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.
(ii)
ENGLISH VERSION EO1-33089
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TABLE OF CONTENTS |
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Page |
1. |
PRODUCT OVERVIEW......................................................................................................... |
E1- 1 |
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1.1 |
Introduction................................................................................................................... |
E1- 1 |
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1.2 |
Features ....................................................................................................................... |
E1- 1 |
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1.3 |
Unpacking..................................................................................................................... |
E1- 1 |
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1.4 |
Accessories ................................................................................................................. |
E1- 2 |
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1.5 |
Appearance .................................................................................................................. |
E1- 3 |
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1.5.1 |
Dimensions.............................................................................................................. |
E1- 3 |
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1.5.2 |
Front View ............................................................................................................... |
E1- 3 |
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1.5.3 |
Rear View................................................................................................................ |
E1- 3 |
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1.5.4 |
Operation Panel ...................................................................................................... |
E1- 4 |
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1.5.5 |
Interior ..................................................................................................................... |
E1- 4 |
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1.6 |
Options ......................................................................................................................... |
E1- 5 |
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2. |
PRINTER SETUP .................................................................................................................. |
E2- 1 |
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2.1 |
Installation .................................................................................................................... |
E2- 2 |
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2.2 |
Connecting the Power Cord ......................................................................................... |
E2- 3 |
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2.3 |
Loading Supplies .......................................................................................................... |
E2- 4 |
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2.3.1 |
Loading the Media................................................................................................... |
E2- 5 |
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2.3.2 |
Loading the Ribbon ................................................................................................ |
E2-10 |
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2.4 |
Connecting the Cables to Your Printer ........................................................................ |
E2-12 |
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2.5 |
Turning the Printer ON/OFF ........................................................................................ |
E2-13 |
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2.5.1 |
Turning ON the Printer ........................................................................................... |
E2-13 |
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2.5.2 |
Turning OFF the Printer.......................................................................................... |
E2-13 |
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2.6 |
Printer Setting........................................................................................................................... |
E2-14 |
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2.6.1 |
User System Mode................................................................................................. |
E2-15 |
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2.6.2 |
Parameter Setting .................................................................................................. |
E2-16 |
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2.6.3 |
Enabling LAN/WLAN .............................................................................................. |
E2-24 |
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2.6.4 |
Basic Program Setting............................................................................................ |
E2-24 |
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2.6.5 |
Enabling Z-Mode .................................................................................................... |
E2-25 |
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2.6.6 |
Automatic Calibration ............................................................................................. |
E2-26 |
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2.6.7 |
Dump Mode Setting................................................................................................ |
E2-27 |
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2.6.8 |
Logging................................................................................................................... |
E2-29 |
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2.6.9 |
System Mode ......................................................................................................... |
E2-30 |
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2.6.10 |
Interface Setting ..................................................................................................... |
E2-31 |
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2.6.11 |
Real Time Clock (RTC) .......................................................................................... |
E2-38 |
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2.6.12 |
Copying Data to/from USB Memory ....................................................................... |
E2-39 |
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2.7 |
Installing the Printer Drivers ........................................................................................ |
E2-40 |
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2.7.1 |
Introduction............................................................................................................... |
E2-40 |
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2.7.2 |
General Description................................................................................................ |
E2-40 |
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2.7.3 |
Installing the Printer Driver ..................................................................................... |
E2-40 |
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2.7.4 |
Preparation for installation...................................................................................... |
E2-41 |
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2.7.5 |
Installation under Windows2000/XP/Server2003 ................................................... |
E2-43 |
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2.7.6 |
Installation under WindowsVista/Server2008/7/Server2008R2 .............................. |
E2-48 |
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2.7.7 |
Installation under Windows2000 (USB with Plug & Play enabled) ......................... |
E2-51 |
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2.7.8 |
Installation under WindowsXP/Server2003 (USB with Plug & Play enabled) ......... |
E2-53 |
2.7.9Installation under Windows Vista/Server2008/7/Server2008R2
(USB with Plug & Play enabled) |
.............................................................................E2-54 |
2.7.10 Uninstallation the Printer Driver.............................................................................. |
E2-55 |
2.8 Print Test ..................................................................................................................... |
E2-58 |
ENGLISH VERSION EO1-33089
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2.9 |
Position and Print Tone Fine Adjustment ................................................................... |
E2-60 |
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2.9.1 |
Fine Adjustment ..................................................................................................... |
E2-60 |
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2.10 |
Threshold Setting ........................................................................................................ |
E2-67 |
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2.11 |
Sensor Setting ............................................................................................................. |
E2-69 |
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3. |
ON LINE MODE..................................................................................................................... |
E3- 1 |
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3.1 |
Key Functions............................................................................................................... |
E3- 1 |
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3.2 |
LCD .............................................................................................................................. |
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E3- 2 |
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3.2 |
Operation Example....................................................................................................... |
E3- 3 |
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4. |
MAINTENANCE .................................................................................................................... |
E4- 1 |
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4.1 |
Cleaning ....................................................................................................................... |
E4- 1 |
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4.1.1 |
Print Head/Platen/Sensors ...................................................................................... |
E4- 1 |
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4.1.2 |
Covers and Panels .................................................................................................. |
E4- 2 |
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4.1.3 |
Optional Cutter Module............................................................................................ |
E4- 3 |
5. |
TROUBLESHOOTING .......................................................................................................... |
E5- 1 |
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5.1 |
Error Messages ............................................................................................................ |
E5- 1 |
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5.2 |
Possible Problems........................................................................................................ |
E5- 4 |
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5.3 |
Removing Jammed Media............................................................................................ |
E5- 5 |
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6. |
PRINTER SPECIFICATIONS................................................................................................ |
E6- 1 |
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7. |
SUPPLY SPECIFICATIONS ................................................................................................. |
E7- 1 |
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7.1 |
Media............................................................................................................................ |
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E7- 1 |
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7.1.1 |
Media Type.............................................................................................................. |
E7- 1 |
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7.1.2 Detection Area of the Transmissive Sensor ............................................................ |
E7- 3 |
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7.1.3 Detection Area of the Reflective Sensor.................................................................. |
E7- 4 |
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7.1.4 |
Effective Print Area.................................................................................................. |
E7- 4 |
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7.1.5 |
RFID Tags ............................................................................................................... |
E7- 5 |
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7.2 |
Ribbon |
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E7- 7 |
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7.3 |
Recommended Media and Ribbon Types .................................................................... |
E7- 7 |
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7.4 |
Care/Handling of Media and Ribbon ............................................................................ |
E7- 8 |
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APPENDIX 1 MESSAGES AND LEDS...................................................................................... |
EA1-1 |
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APPENDIX 2 INTERFACE......................................................................................................... |
EA2-1 |
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APPENDIX 3 PRINT SAMPLES ................................................................................................ |
EA3-1 |
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APPENDIX 4 GLOSSARIES ...................................................................................................... |
EA4-1 |
WARNING!
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
CAUTION!
1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2.The contents of this manual may be changed without notification.
3.Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.
ENGLISH VERSION EO1-33089
1. PRODUCT OVERVIEW
1.1 Introduction
Thank you for choosing the TOSHIBA B-EX4T1 series bar code printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.
This printer has the following features:
•The print head block can be opened providing smooth loading of media and ribbon.
•Various kinds of media can be used as the media sensors can be moved from the centre to the left edge of the media.
•Web functions such as remote maintenance and other advanced network features are available.
•Superior hardware, including the specially developed 8 dots/mm (203 dots/inch) or 12 dots/mm (305 dots/inch) thermal print head which will allow very clear print at a printing speed of 3 inches/sec., 6 inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 8 dots/mm thermal head or 3 inches/sec., 5 inches/sec., 8 inches/sec., 10 inches/sec., 12 inches/sec. or 14 inches/sec. with 12 dots/mm thermal head.
•Besides the optional Cutter Module, there is also an optional Peel off Module, Ribbon Saving Module, RS-232C I/F card, Centronics I/F card, Expansion I/O Card, Wireless LAN I/F card, the RTC/USB host I/F card, RFID module, and Narrow width platen kit.
NOTES:
1.Check for damage or scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.
2.Keep the cartons and pads for future transportation of the printer.
Unpack the printer as per the Unpacking Instructions supplied with the printer.
E1- 1
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33089
1.4Accessories
When unpacking the printer, please make sure all the following accessories are supplied with the printer.
Power cord
Safety precautions |
Quick installation manual |
E1- 2
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33089
1.5 |
Appearance |
The names of the parts or units introduced in this section are used in the |
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following chapters. |
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1.5.1 |
Dimensions |
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278 (10.9) |
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460 (18.1) |
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310
(12.2)
Dimensions in mm (inches)
Top Cover
LCD Message Display |
Supply Window |
Operation Panel
Media Outlet
Reserved for Parallel Interface |
Reserved for Serial or |
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WLAN Interface |
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USB Interface |
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Reserved for USB Host |
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Interface |
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Reserved for Expansion I/O |
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interface |
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LAN Interface |
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Power Switch |
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AC Power Inlet |
E1- 3
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33089
1.5 Appearance
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LCD |
ONLINE LED |
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ERROR LED |
FEED |
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PAUSE |
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MODE |
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RESTART |
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UP |
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LEFT |
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RIGHT |
CANCEL |
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ENTER |
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DOWN |
Please see Section 3 for further information about the Operation Panel.
Ribbon Stopper |
Supply Holder |
Locking Ring
Print Head Block
Supply Shaft
Print Head
Platen
Head Lever |
Ribbon Shaft |
E1- 4
1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33089
1.6 Options
Option Name |
Type |
Description |
Disc cutter module |
B-EX204-QM-R |
Disc cutter |
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Each time media is cut, the media feed is stopped. |
Rotary cutter module |
B-EX204-R-QM-R |
Rotary cutter |
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On-the-fly (non-stop) cut operation is enabled. |
Strip module |
B-EX904-H-QM-R |
This allows use of on-demand (peel-off) operation or |
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to take-up labels and backing paper together when |
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using the rewind guide plate. To purchase the strip |
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module, please inquire at your local distributor. |
Ribbon saving module |
B-EX904-R-QM-R |
This module moves the print head up and down by |
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using a solenoid to minimize ribbon usage as far as |
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possible. |
Narrow width platen |
B-EX904-PK-QM-R |
This platen kit is for using narrow and thin paper. |
RFID module mount |
B-EX700-RFID-H1-QM-R |
This kit is to mount Tagsys HF RFID module and |
kit |
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antenna. |
RFID module |
B-EX700-RFID-U2-EU-R |
Installing this module enables read and write of |
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B-EX700-RFID-U2-US-R |
UHF RFID tags. |
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B-EX700-RFID-U2-CN-R |
EU for Europe |
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US for USA/Canada |
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CN for China |
203-dpi print head |
B-EX704-TPHE2-QM-R |
This print head enables a conversion of a 305dpi |
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print head of the B-EX4T1-TS12 model into 203dpi |
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print head. |
305-dpi print head |
B-EX704-TPHE3-QM-R |
This print head enables a conversion of a 203dpi |
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print head of the B-EX4T1-GS12 model into 305dpi |
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print head. |
RTC & USB host |
B-EX700-RTC-QM-R |
This card holds the current time: year, month, day, |
interface card |
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hour, minute, second and provides a USB host |
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interface. |
Expansion I/O interface |
B-EX700-IO-QM-R |
Installing this card in the printer allows connection |
card |
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to an external device with the exclusive interface. |
Parallel interface card |
B-EX700-CEN-QM-R |
Installing this card provides a Centronics interface |
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port. |
Serial interface card |
B-EX700-RS-QM-R |
Installing this card provides an RS-232C interface |
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port. |
Wireless LAN interface |
B-EX700-WLAN-QM-R |
Installing this card allows a communication by |
card |
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wireless LAN. |
NOTE:
To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.
E1- 5
ENGLISH VERSION EO1-33089
2. PRINTER SETUP
2. PRINTER SETUP
This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an online print test.
Setup Flow
Installation
Connecting the power cord
Loading the media
Media sensor position alignment
Loading the ribbon
Connecting to a host computer
Turning the power ON
Printer setting
Installing the printer driver
Print test
Position and Print Tone Fine
adjustment
Automatic threshold setting
Manual threshold setting
Procedure
After referring to the Safety Precautions in this manual, install the printer on a safe and stable location.
Connect a power cord to the power inlet of the printer, then, to an AC outlet.
Load a label stock or tag stock.
Adjust the position of feed gap sensor or black mark sensor according to the media to be used.
In case of thermal transfer printing, load the ribbon.
Connect the printer to a host computer or a network.
Turn on the printer power.
Set the printer parameters in the system mode.
If necessary, install the printer driver in your host computer.
Make a print test in your operating environment and check the print result.
If necessary, fine adjust the print start position, cut/strip position, print tone, etc.
If the print start position cannot be detected properly when pre-printed label is used, set the threshold automatically.
If the print start position cannot be detected properly even an automatic threshold setting is performed, manually set the threshold.
Reference
2.1Installation
2.2Connecting the Power Cord
2.3Loading the Media
2.3.1Loading the Media
2.3.2Loading the Ribbon
2.4Connecting the Cables to Your Printer
2.5Turning the Printer ON/OFF
2.6Printer Setting
2.7Installing the Printer Drivers
2.8Print Test
2.9Position and Print Tone Fine Adjustment
2.10Threshold Setting
2.10 Threshold Setting
E2- 1
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.1 Installation
To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.
•Operate the printer on a stable, level, operating surface in a location free from excessive humidity, high temperature, dust, vibration or direct sunlight.
•Keep your work environment static free. Static discharge can cause damage to delicate internal components.
•Make sure that the printer is connected to a clean source of AC Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.
•Assure that the printer is connected to the AC mains with a threeprong power cable that has the proper ground (earth) connection.
•Do not operate the printer with the cover open. Be careful not to allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism.
•Make sure to turn off the printer power and to remove the power cord from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media, or when cleaning the printer.
•For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons.
•Store the media and ribbons in accordance with their specifications.
•This printer mechanism contains high voltage components; therefore you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorised personnel.
•Clean the outside of the printer with a clean dry cloth or a clean cloth slightly dampened with a mild detergent solution.
•Use caution when cleaning the thermal print head as it may become very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.
•Do not turn off the printer power or remove the power plug while the printer is printing or while the ON LINE lamp is blinking.
E2- 2
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.2Connecting the Power Cord
CAUTION!
1.Make sure that the printer Power Switch is turned to the OFF position ({) before connecting the Power Cord to prevent possible electric shock or damage to the printer.
2.Connect the Power Cord to a supply outlet with a properly grounded (earthed) connection.
1.Make sure that the printer Power Switch is in the OFF ({) position. Connect the Power Cord to the printer as shown in the figure below.
Power Cord
Power Switch
2.Plug the other end of the Power Cord into a grounded outlet as shown in the figure below.
Power Cord |
Power Cord |
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[Example of US Type] |
[Example of EU Type] |
E2- 3
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
WARNING!
1.Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.
2.The Print Head becomes hot immediately after printing. Allow it to cool before loading the media.
3.To avoid injury, be careful not to trap your fingers while opening or closing the cover.
CAUTION!
1.Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print quality problems.
2.When loading or replacing the media or a ribbon, be careful not to damage the print head with a hard object like a watch or a ring.
Care must be taken not to allow the metal or glass part of a watch to touch the print head edge.
Care must be taken not to allow a metal object like a ring to touch the print head edge.
Since the print head element can be easily damaged by shock, please treat it carefully by not hitting a hard object against it.
E2- 4
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
NOTES:
1.When the Head Lever is turned to FREE position, the Print Head is raised.
2.To enable printing the Head Lever must be set to the
LABEL / TAG position. (This ensures that the Print Head is closed.)
There are two head pressure levels in the LABEL / TAG position. Set the Head Lever depending on the media type: Position LABEL: Labels
Position TAG : Tags However, proper position may differ depending on media. For details, refer to your TOSHIBA TEC authorised service representative.
3.Do not turn the Locking Ring counter-clockwise too far or it may come off the Supply Holder.
The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer.
The printer prints both labels and tags.
1.Turn off the power and open the Top Cover.
2.Turn the Head Lever to FREE position, then release the Ribbon Shaft Holder Plate.
3.Open the Print Head Block.
Top Cover
Print Head Block
FREE
LABEL
TAG
Head
Lever
Ribbon Shaft Holder Plate
4.Turn the Locking Ring counterclockwise and remove the Supply Holder from the Supply Shaft.
Locking Ring
Supply Shaft
Supply Holder
5.Put the media on the Supply Shaft.
6.Pass the media around the Guide Shaft, then pull the media towards the front of the printer.
E2- 5
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.1Loading the Media (Cont.)
NOTE:
Do not over-tighten the Locking Ring of the Supply Holder.
7.Align the projection of the Supply Holder with the groove of the Supply Shaft, and push the Supply Holder against the media until the media is held firmly in place. This will centre the media automatically.
Then turn the Locking Ring clockwise to secure the Supply Holder.
Supply Holder |
Guide Shaft |
Projection |
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Locking Ring |
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Supply Shaft |
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In the case of a label rolled with the print side facing inside.
In the case of a label rolled with the print side facing outside.
Media |
Guide Shaft |
8.Place the media between the Media Guides, adjust the Media Guides to the media width, and tighten the Locking Screw.
9.Check that the media path through the printer is straight. The media should be centred under the Print Head.
Media Guide |
Print Head |
Supply Holder |
Locking Screw |
Media |
Media Guide |
E2- 6
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.1Loading the Media (Cont.)
10.Lower the Print Head Block until it stops.
11.After loading the media, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing.
Setting the Feed Gap Sensor position
(1) Manually move the Media Sensor so that the Feed Gap Sensor is positioned at the centre of the labels. (z indicates the position of the
Feed Gap Sensor).
Gap
NOTE:
Be sure to set the black mark sensor to detect the centre of the black mark, otherwise a paper jam or no paper error may occur.
Label |
Media Sensor |
Feed Gap Sensor (z) |
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Setting the Black Mark Sensor position
(1)Pull about 500 mm of media out of the front of the printer, turn the media back on itself and feed it under the Print Head past the sensor so that the black mark can be seen from above.
(2)Manually move the Media Sensor so that the Black Mark Sensor is in line with the centre of the black mark on the media. ( indicates the position of the Black Mark Sensor).
Black Mark
Media |
Black Mark Sensor ( ) |
Media Sensor |
E2- 7
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.1Loading the Media (Cont.)
NOTES:
1.Be sure to set the Selection Switch to STANDARD/ PEEL OFF position.
2.The backing paper is easier to feed back to the Take-Up Spool if the Front Plate is removed.
3.Fit the Take-Up Clip so that the longer side of the clip is fitted into the shallow groove in the Take-Up Spool.
4.The backing paper can be wound directly onto the Take-up Spool or a paper core.
12.Batch mode
In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.
13.Loading with peel off module
When the optional Strip Module is fitted, the backing paper is automatically removed from the label at the Strip Plate as each label is printed.
(1)Remove enough labels from the leading edge of the media to leave 500mm of backing paper free.
(2)Insert the backing paper under the Strip Plate.
(3)Wind the backing paper onto the Take-up Spool and fix it in position with the Take-up Clip. (Wind the paper counterclockwise around the spool as this is the direction it rotates.)
(4)Rotate the Take-up Spool counter-clockwise a few times to remove any slack in the backing paper.
(5)Set the Selection Switch mounted on the Rewinder Assembly to
STANDARD/PEEL OFF position.
Take-up Spool
Strip Plate |
Backing Paper |
Take-up Clip |
E2- 8
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.1Loading the Media (Cont.)
WARNING!
The cutter is sharp, so care must be taken not to injure yourself when handling the cutter.
CAUTION!
1.Be sure to cut the backing paper of the label. Cutting labels will cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life.
2.Use of tag paper when the thickness exceeds the specified value may affect the cutter life.
14. Loading with cutter
When the optional Cutter Module is fitted, the media is automatically cut. A disc cutter and a rotary cutter are available as an option, but they are used in the same way.
Insert the leading edge of the media into the cutter until it comes out the Media Outlet of the Cutter Module.
Cutter Module
Media
Media Outlet
NOTE:
When using the Rotary Cutter, be sure to install the Ribbon Saving Module (B-EX904-R-QM-R).
Failure to do this may cause a paper jam or ribbon error.
E2- 9
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
NOTES:
1.When attaching the ribbon stoppers, make sure that the pinchers face into the printer
2.Be sure to remove any slack in the ribbon when printing. Printing with a wrinkled ribbon will lower the print quality.
3.The Ribbon Sensor is mounted on the rear of the Print Head Block to detect a ribbon end. When a ribbon end is detected, “NO RIBBON” message will appear on the display and the ERROR LED will illuminate.
There are two types of media available for printing on: these are thermal transfer media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.
1.Grasp the tabs on the top and bottom of the Ribbon Stoppers and move the Ribbon Stoppers back to the end of the Ribbon Shaft.
Ribbon Stopper
Ribbon Shaft
2.Leaving plenty of slack between the ribbon spools, place the ribbon onto the Ribbon Shafts as shown below.
Ribbon Shaft
Print Head Block
Ribbon Take-up Roll
Ribbon path
E2-10
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.3 Loading Supplies
2.3.2Loading the Ribbon (Cont.)
3.Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred when fitted.
4.Lower the Print Head Block and set the Ribbon Shaft Holder Plate aligning its holes with the Ribbon Shafts.
5.Take up any slack in the ribbon. Wind the leading tape onto the ribbon take-up roll until the ink ribbon can be seen from the front of the printer.
Ribbon Shaft
Holder Plate
6.Turn the Head Lever to Lock position to close the Print Head.
7.Close the Top Cover.
Auto Ribbon Saving Mode
When the optional Ribbon Saving Module (B-EX904-R-QM-R) is installed, it is possible to reduce ribbon loss by stopping the ribbon feed for non-print areas. To activate the ribbon save, at least the following non-print area is required:
203 dpi mode |
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Print speed |
3 ips |
6 ips |
10 ips |
12 ips |
14 ips |
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Min. non-print area |
20 |
20 |
35 |
60 |
75 |
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305 dpi model |
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(mm) |
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Print speed |
3 ips |
5 ips |
8 ips |
10 ips |
12 ips |
14 ips |
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Min. non-print area |
20 |
20 |
25 |
35 |
60 |
75 |
E2-11
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.4Connecting the Cables to Your Printer
The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices. Depending on the application software you use to print labels, there are 5 possibilities for connecting the printer to your host computer. These are:
•An Ethernet connection using the printer’s standard LAN connector.
•A USB cable connection between the printer’s standard USB connector and your host computer’s USB port. (Conforming to USB 2.0)
•A serial cable connection between the printer’s optional RS-232 serial connector and one of your host computer’s COM ports.
•A parallel cable connection between the printer’s optional parallel connector and your host computer’s parallel port (LPT).
•Wireless LAN using an optional Wireless LAN board.
For details, refer to APPENDIX 2.
Reserved for |
Reserved for Serial or |
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WLAN Interface |
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Parallel Interface |
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USB Interface |
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Reserved for USB Host |
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interface |
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Reserved for |
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Expansion I/O Interface |
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LAN Interface |
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Power Switch |
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AC Power Inlet |
E2-12
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.5Turning the Printer ON/OFF
CAUTION!
Use the power switch to turn the printer On/Off. Plugging or unplugging the Power Cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.
When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.
1.To turn ON the printer power, press the Power Switch as shown in the diagram below. Note that ( | ) is the power ON side of the switch.
Power Switch
NOTE:
If a message other than ON LINE appears on the display or the ERROR LED lamp is illuminated, refer to Section 5.1,
Error Messages.
2.Check that the ON LINE message appears in the LCD Message Display and that the ON LINE and POWER LED lights are illuminated.
CAUTION!
1.Do not turn off the printer power while the media is being printed, as this may cause a paper jam or damage to the printer.
2.Do not turn off the printer power while the ON LINE lamp is blinking as this may cause damage to your computer.
2. To turn OFF the printer power press the Power Switch as shown in the diagram below. Note that ( ) is the power OFF side of the switch.
Power Switch
E2-13
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.
Follow the procedures described below to change the printer parameter settings to correspond to your environment.
NOTE:
Incorrect settings can cause the printer to function erroneously. If you have any problems with the parameter settings, please contact your nearest TOSHIBA TEC service representative.
For the settings this manual does not cover, please contact your nearest TOSHIBA TEC service representative, or refer to the B-EX4T Series Key Operation Specification.
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Power OFF |
ONLINE Mode |
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[PAUSE] |
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PAUSE state |
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Hold down [RESTART]
User System Mode
Hold down [MODE]
Turn on the power while holding down [FEED] & [PAUSE] or [MODE].
•Reset
•Parameter setting ( Section 2.6.2)
•Fine adjustment ( Section 2.9)
•LAN/WLAN ( Section 2.6.3)
•BASIC ( Section 2.6.4)
•Z-MODE ( Section 2.6.5)
•Auto calibration ( Section 2.6.6)
•Dump mode ( Section 2.6.7)
•Log ( Section 2.6.8)
System Mode |
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• Parameter setting |
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• Fine adjustment |
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• Test print ( Section 2.8) |
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• Sensor adjustment |
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• RAM clear |
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• Interface setting ( Section 2.6.10) |
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• BASIC mode |
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• RFID setting |
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• Real Time Clock ( Section 2.6.11) |
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• Z-MODE |
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• USB memory |
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• Reset |
E2-14
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6 Printer Setting |
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Key functions in the system mode |
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Key |
Function |
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[MODE] |
Returns to the mode menu screen. |
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[CANCEL] or |
Returns to the upper hierarchy. |
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[FEED]+[RESTAR] |
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[ENTER] or [PAUSE] |
Displays a next screen. |
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Saves the setting and returns to the upper |
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PAUSE |
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hierarchy. |
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FEED |
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[UP] or [RESTART] |
Moves the cursor upward. (Note 1) |
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RESTART |
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Increases a value. (Note 2) |
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MODE |
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[DOWN] or [FEED] |
Moves the cursor downward. (Note 1) |
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UP |
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Decreases a value. (Note 3) |
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RIGHT |
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LEFT |
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Moves the cursor to the left. (Note 3) |
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CANCEL |
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ENTER |
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[RIGHT] |
Moves the cursor to the right. (Note 3) |
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NOTES: |
1.The cursor does not move any further when the selected option is listed at the top or bottom.
2.The value does not increase or decrease any further when the selected value is the upper or lower limit.
3.The cursor does not move any further when it is at the left-most or right-most position.
4.Be careful the selected value does not become effective if the printer is turned off without pressing the [ENTER] key.
2.6.1 User System Mode |
How to enter the User System Mode |
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User System Mode |
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The User System Mode consists of the following menus.
<1>RESET
Used to reset the printer.
<2>PARAMETER SET ( Section 2.6.2) Used to set the printer parameters.
<3>ADJUST SET ( Section 2.9)
Used to fine adjust the print start position, cut position, etc.
<4>LAN/WLAN ( Section 2.6.3)
Used to enable or disable the LAN communication and SNMP.
<5>BASIC ( Section 2.6.4)
Used to set the function of basic program when it is loaded to the printer.
<6>Z-MODE ( Section 2.6.5) Same as BASIC
<7>AUTO CALIB ( Section 2.6.6)
Used to enable or disable the automatic calibration function.
<8>DUMP MODE ( Section 2.6.6)
Used to print the data in the receive buffer for debug.
<9>LOG ( Section 2.6.7)
Used to save print logs in a USB memory.
E2-15
2. PRINTER SETUP
ENGLISH VERSION EO1-33089
2.6 Printer Setting
2.6.2 Parameter Setting |
The Parameter Set menu allows configuring printer parameter settings. |
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The following table shows the contents of the Parameter Set menu. |
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USER SYSTEM MODE |
Contents of the Parameter Set Menu |
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<1>RESET |
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<2>PARAMETER SET |
Menu |
Sub menu |
Parameter |
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<3>ADJUST SET |
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Parameter |
Printer Set |
MEDIA LOAD |
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<4>LAN/WLAN |
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set |
(Section 2.6.2.1) |
FORWARD WAIT |
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FW/BK ACT |
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HU CUT/RWD |
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RBN SAVE |
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PRE PEEL OFF |
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BACK SPEED |
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Software Set |
FONT CODE |
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(Section 2.6.2.2) |
ZERO FONT |
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CODE |
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PEEL OFF STATUS |
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USB I/F STATUS |
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FEED KEY |
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KANJI CODE |
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EURO CODE |
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AUTO HD CHK |
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WEB PRINTER |
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RBN NEAR END |
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EX I/O |
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LBL/RBN END |
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MAX CODE |
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XML |
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THRESHOLD SELECT |
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ENERGY TYPE |
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PW SAVE TIME |
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Panel |
LCD LANGUAGE |
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(Section 2.6.2.3) |
DISPLAY |
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CONTRAST |
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Password |
PASSWORD |
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(Section 2.6.2.4) |
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E2-16