T ANDBERG 1000
T ANDBERG 550
for Cisco
CallManager
User Manual
Software version H1/I1
D13293-02
This document is not to be reproduced in whole or in part
without permission in writing from:
T ANDBERG 1000/550 for Cisco CallManager
T rademarks and copyright
COPYRIGHT © 2004, TANDBERG
Philip Pedersensvei 22
1366 Lysaker, Norway, Tel: +47 67 125 125, Fax: +47 67 125 234
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without
the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and tradenames are the property of their
respective holders and are hereby acknowledged.
Portions of this software are © 1996-2003 RADVision Ltd. All intellectual property rights in such portions of the Software and documentation
are owned by RADVision and are protected by United States copyright laws, other applicable copyright laws and international treaty provisions.
RADVision and its suppliers retain all rights not expressly granted.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be
construed as a commitment by TANDBERG.
The information in this document is believed to be accurate and reliable, however TANDBERG assumes no responsibility or liability for any
errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its
use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Technical Support Department of TANDBERG, Norway. We are committed to maintaining a high level of
quality in all our documentation. Towards this effort, we welcome your comments and suggestions regarding the content and structure of this
document. Please fax or mail your comments and suggestions to the attention of:
Product Support Department
TANDBERG, Philip Pedersensvei 22
1366 Lysaker, Norway
Tel: +47 67 125 125
Fax: +47 67 125 234
Environmental Issues
Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment.
Our products reduce the need for travel and transport and thereby reduce pollution.
Our products have either none or few consumable parts (chemicals, toner, gas, paper).
Our products are low energy consuming products.
Battery handling:
Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment, please follow guidelines on the packing material
for handling and disposal of the batteries.
Waste handling:
No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on
recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the
waste station can disassemble and re-use these parts.
Production of products:
Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are recyclable.
2
TANDBERG 1000/550 for Cisco CallManager
Operator Safety Summary
For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future
reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both
on the apparatus and in the operating instructions.
Equipment Markings
The lightning flash symbol within an equilateral triangle is intended to alert the user to the
presence of uninsulated “dangerous voltages” within the product’s enclosure that may be of
sufficient magnitude to constitue a risk of electrical shock.
The exclamation mark within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (servicing) instructions within literature accompanying the
equipment.
Warnings
Water and moisture - Do not operate the equipment under or near water - for example near a bathtub, kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool or in areas with high humidity.
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free
cloth lightly moistened with water for cleaning the exterior of the apparatus.
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in accordance with the installation instructions. Never cover
the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
Grounding or Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third prong is provided for your
safety. If the provided plug does not fit into your outlet, consult an electrician.
Power-Cord Protection - Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it, paying particular
attention to the plugs, receptacles, and the point where the cord exits from the apparatus.
Attachments - Only use attachments as recommended by the manufacturer.
Accessories - Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Lightning - Unplug this apparatus during lightning storms or when unused for long periods of time.
ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other
hazards, and will void the warranty. Refer all servicing to qualified service personnel.
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions:
When the power cord or plug is damaged or frayed
If liquid has been spilled or objects have fallen into the apparatus
If the apparatus has been exposed to rain or moisture
If the apparatus has been subjected to excessive shock by being dropped, or the cabinet has been damaged
If the apparatus fails to operate in accordance with the operating instructions
LCD Display
The TANDBERG 1000 is equipped with a high quality LCD display. Nevertheless, due to the complex production process and the high
resolution with nearly 1,500,000 pixels, defect pixels may occur resulting in black pixels or bright dots of constant color red, green or blue. As
for any other product with an LCD, these defect pixels are more or less visible depending on the nature of the picture. But since the LCD
features an extra bright LCD allowing an unusual wide view angle range, bright dots may be more visible than for regular laptops. All units are
subject to thorough inspection to ensure that the LCD is well within the quality guaranteed by the manufacturer SHARP.
3
T ANDBERG 1000/550 for Cisco CallManager
Content s
Introduction..............................................................................................7
Menu structure ........................................................................................8
Installation ................................................................................................9
Precautions .............................................................................................................9
Connecting Your TANDBERG 1000 for Cisco CallManager System...................9
Power Cable ................................................................................................................................ 10
LAN Cable ...................................................................................................................... .............. 10
Wireless LAN - Insert PC Card .................................................................................................... 10
Connecting Your TANDBERG 550 for Cisco CallManager System.....................11
Microphone Cable ....................................................................................................................... 12
Monitor Cable(s) .......................................................................................................................... 12
Power Cable ................................................................................................................................ 13
LAN Cable ...................................................................................................................... .............. 13
Wireless LAN - Insert PC Card .................................................................................................... 13
Getting Started .........................................................................................14
Before You Begin ....................................................................................................14
Welcome Screen .....................................................................................................14
Softbuttons..............................................................................................................14
Standby Mode .........................................................................................................14
Remote Control .......................................................................................................15
Handling Calls .........................................................................................................16
4
TANDBERG 1000/550 for Cisco CallManager
Placing a Call .............................................................................................................................. 16
Answering a Call ......................................................................................................................... 16
Ending a Call ............................................................................................................................... 16
General Use ..............................................................................................17
Adjusting V olume....................................................................................................17
View Outgoing Video (Selfview).............................................................................17
Microphone on/off...................................................................................................17
Speaker on/off .........................................................................................................17
Controlling the Camera...........................................................................................18
Moving / zooming Camera .........................................................................................................18
On Screen Symbols ................................................................................................18
Advanced Use .......................................................................................... 19
Main Menu................................................................................................................19
Calls.............................................................................................................................................. 20
Placing a Call on Hold............................................................................................................... 20
Resuming a Call on Hold........................................................................................................... 20
Transferring a Call to Another Extension.................................................................................... 2 0
Redialing the Last Number Dialled ............................................................................................ 2 1
Services........................................................................................................................................ 21
Directory....................................................................................................................................... 21
Settings ........................................................................................................................................ 22
View S t atus .............................................................................................................................. 22
System Status..................................................................................................................... 23
Call Status........................................................................................................................... 23
View Current Settings .......................................................................................................... 24
Restore Default Settings ...................................................................................................... 24
Network Settings ...................................................................................................................... 25
IP Settings........................................................................................................................... 25
5
T ANDBERG 1000/550 for Cisco CallManager
Wireless LAN Settings......................................................................................................... 27
TFTP Settings...................................................................................................................... 28
DNS Settings....................................................................................................................... 28
Audio Settings .......................................................................................................................... 29
Video Call Alert Tone / Alert Volume..................................................................................... 29
Video Settings .......................................................................................................................... 29
Camera Brightness .............................................................................................................. 29
Monitor Brightness............................................................................................................... 29
Whitebalance....................................................................................................................... 30
Data Port Settings .................................................................................................................... 30
Messages...................................................................................................................................... 30
Peripheral Equipment .............................................................................31
T1000 for Cisco CallManager Peripheral Equipment ...........................................31
PC-interface (serial cable) .......................................................................................................... 31
Headset Interface ........................................................................................................................ 31
Kensington Lock .......................................................................................................................... 32
T550 for Cisco CallManager Peripheral Equipment .............................................32
PC-interface (serial cable) .......................................................................................................... 32
Appendices ..............................................................................................33
Appendix 1: IP Password .......................................................................................33
Appendix 2: Declaration of Conformity.................................................................34
Index .........................................................................................................36
6
TANDBERG 1000/550 for Cisco CallManager
Introduction
This User Manual is provided to help you make the best use of your T ANDBERG unit. The T ANDBERG 550/1000
for Cisco CallManager offers superior audio and video quality in a fully-featured unit.
Application features
· Delivers the ultimate visual communication experience, with video quality developed by T ANDBERG for business
video applications
· Full range of Cisco IP telephony functions, including Directory and Call Control, as supported by the Cisco Call
Manager
· Software upgradeable, to grow with the capabilities of the Cisco CallManager
· Includes XML applications which deliver a range of information services to the desk top
· Interoperability with ISDN networks via the Cisco CallManager gateway function
Performance features
· Bandwidth up to 768 kbps
· PC card slot for wireless LAN connection
IN THIS GUIDE, WE’VE INCLUDED
TIP
TIPS AND NOTES. THEY APPEAR
HELPFUL
LIKE THIS.
7
T ANDBERG 1000/550 for Cisco CallManager
Menu structure
menu
The on-screen menu structure is shown below.
Press MENU to enter or leave the Main Menu.
Main Menu
Calls Services SettingsDirectory Messages
Missed
Calls
Received
Calls
Placed
Calls
Corporate
Directory
View
Status
Network
Settings
Audio
Settings
Video
Settings
Data Port
Settings
Exit
System
Status
Call
Status
View Current
Settings
Restore Default
Settings
TFTP
Settings
OK
Camera
Brightness
Monitor
Brightness
White
Balance
Press UP/DOWN/LEFT/RIGHT to navigate.
Press OK to select.
8
IP
Settings
DNS
Settings
Wireless LAN
Settings
TANDBERG 1000/550 for Cisco CallManager
Installation
Inst allation
Precautions
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from
lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• The socket outlet shall be installed near to the equipment and shall be easily accessible.
• Never install cables without first switching the power OFF.
• 1TR6 network type is not approved for connection directly to the telecommunications network. This network type is only to be used
behind a PABX.
• This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC
Connecting Y our T ANDBERG 1000 for Cisco CallManager System
9
T ANDBERG 1000/550 for Cisco CallManagerInstallation
Power Cable
• Connect the power supply to the ‘DC in’ input on
the system.
• Connect the power cable to the power supply.
• Connect the power cable to an electrical
distribution socket.
LAN Cable
• Connect a LAN cable from the ‘Ethernet’ connector on the system to your
LAN.
Wireless LAN - Insert PC Card
• Remove the “dummy” card by pressing the ‘Eject’ button next to the slot.
• Insert the Wireless LAN PC Card.
MAKE SURE YOU INSERT THE CARD IN THE RIGHT DIRECTION (SEE DRAWING). PUSH THE CARD
NOTE
INTO THE SLOT UNTIL THE ‘EJECT’ BUTTON POPS UP.
See ‘Wireless LAN Settings’ for configuration.
10
TANDBERG 1000/550 for Cisco CallManager
Installation
Connecting Y our T ANDBERG 550 for Cisco CallManager System
Camera
Remote Control
Microphone
11
Codec
T ANDBERG 1000/550 for Cisco CallManagerInstallation
Microphone Cable
• Connect the microphone to the microphone cable.
• Connect the microphone cable to the microphone input
on the T ANDBERG 550 for Cisco CallManager .
Monitor Cable(s)
Scart (Europe):
• Connect the Scart adapter to one of the Scart
connectors on your monitor.
Scart (Europe) & RCA/S-Video (US):
Audio:
The cable with one RCA connector on one side and two
RCA connectors on the other side:
• Connect the two RCA connectors to your monitor (or
Scart adapter) Audio Lef t/Right connectors (the audio
signal from the system is a monaural signal and
therefore is fed into both audio-in sockets on the
monitor).
• Connect the other end to ‘Audio Out’.
Video:
• Connect the S-video cable to the S-video connector on
your monitor ( or Scart adapter). If you do not have an
S-video connector on your monitor, connect the RCARCA video cable to the RCA connector on your monitor .
• Connect the other end to ‘Video Out’.
12
TANDBERG 1000/550 for Cisco CallManager
Installation
Power Cable
• Connect the power supply to the ‘DC in’ input on the system.
• Connect the power cable to the power supply .
• Connect the power cable to an electrical distribution socket.
LAN Cable
• To use the system on LAN, connect a LAN cable from the ‘Ethernet’ connector on the system to your LAN.
Wireless LAN - Insert PC Card
• Remove the “dummy” card by pressing the ‘Eject’ button next to the slot.
• Insert the Wireless LAN PC Card.
NOTE
MAKE SURE YOU INSERT THE CARD IN THE RIGHT DIRECTION (WITH THE PRODUCT LOGO POINTING UPWARDS). PUSH THE CARD INTO THE SLOT UNTIL
THE ‘EJECT’ BUTTO N POPS UP.
See ‘Wireless LAN Settings’ for configuration.
13
T ANDBERG 1000/550 for Cisco CallManagerGetting started
Getting Started
Before Y ou Begin
Chances are, your system administrator or a technician will connect your new T ANDBERG unit to the corporate
IP network. If that is not the case, please make sure that the system administrator has registered your unit on the
Cisco Call Manager.
Welcome Screen
When turning on your T ANDBERG unit, the
following screen will appear. This screen
provide you with the telephone number(s)
assigned to your unit.
Softbuttons
The three color-coded commands shown at
the bottom of the screen are called softbuttons
and correspond with the quick-keys on the remote control. This
means that to make a call, you can press the yellow quick-key.
IF THERE ARE MORE THAN THREE SOFTBUTT ONS AV AILABLE, THERE WILL BE AN
TIP
SYMBOL ON THE LEFT AND/OR RIGHT SIDE OF THE SOFTBUTTON
ARROW
. USE THE LEFT AND RIGHT CURSOR BUTTONS ON THE REMOTE TO
SYMBOLS
ACCESS THE OTHER SOFTKEYS.
Standby Mode
Y our system will enter st andby mode if unused for some time.
In standby mode the screen will be dimmed. Pressing any key
or picking up the remote control will wake up the system. An
incoming call will also wake up the system.
14
TANDBERG 1000/550 for Cisco CallManager
Remote Control
The remote control is used to handle calls and to navigate the graphical user interface.
Quick keys
The three buttons on top of the remote control refer to the blocks at the bottom of the
screen. The text inside the blocks will change depending on which menu is selected
and the state of the call. The three Quick keys have different colors.
Camera control and menu navigation keys
Frequently used keys allowing you to control your own camera and the far end camera,
control your volume, select and move self-view, switch your microphone of f and navigate
in the menu system.
Dialing keys
Used to make a call. The twelve number keys, (0-9), #, * operate in the same way as
on a modern push-button telephone. These buttons are also used when entering a name
into a text field.
Getting Started
On the T1000 for Cisco CallManager only
15
Push-button
The push-button in front of the system
works as the CONNECT button during
an incoming call.
When in a call, the button toggles the
speaker on/off.
When the speaker is off, the audio is
available on the headset output,
marked ‘Headset’, on the back of the
system.
T ANDBERG 1000/550 for Cisco CallManagerGetting started
Handling Calls
Placing a Call
There are three ways to place a call:
A. Use the NewCall sof tbutton. A dialing tone is heard and the desired number can be entered. To delete a digit,
use the << soft-button. To cancel the number entry, use the EndCall softbutton or press DISCONNECT. When the
required number of digits has been entered the call will proceed automatically .
B. Just start entering the number using the number keys. No dialing tone will be heard in this case. To delete a
digit use the <<. When the required number of digits has been entered press the Dial softbutton and the call
will proceed.
C. Press CONNECT. A dialing tone is heard and the desired number can be entered. To delete a digit, use the <<
soft-button. To cancel the number entry, use the EndCall softbutton or press DISCONNECT. When the required
number of digits has been entered the call will proceed automatically .
USING THE CONNECT BUTTON ONLY WORKS FOR THE FIRST CALL MADE. IT WILL NOT WORK IF YOU ARE TRYING TO INITIATE A SECOND CALL WHILE
NOTE
HAVING ANOTHER CALL ON HOLD.
Answering a Call
connect
T o answer a call, use the Answer softbutton or press CONNECT.
Ending a Call
disconnect
To end a call, use the EndCall softbutton or press DISCONNECT.
16
ON T1000 FOR CISCO
TIP
CALLMANAGER THE PUSHBUTTON AT
FRONT OF THE SYSTEM CAN BE
THE
USED TO ANSWER
TANDBERG 1000/550 for Cisco CallManager
General Use
Adjusting V olume
General use
Press the
+
-
V
OLUME
keys to adjust the volume level. An on-screen indicator will show the current level.
View Outgoing Video (Selfview)
selfview
move pip
Press the S
To change the image being viewed on the monitor during a call press S
Press MOVE PIP to move your selfview as a Picture-in-Picture to different corners of the screen or to
switch it off.
ELFVIEW
key to view your outgoing video.
Microphone on/off
mic off
T o mute your microphone, press MIC OFF. An on screen indicator will appear .
Press MIC OFF to activate the microphone again.
ELFVIEW
once.
Speaker on/off
To switch off your speaker in a call, press the push-button at the front of the system. An indicator will appear . The
headset output, marked ‘Audio out’, on the back of the system will then provide the audio of the system. The
push-button can also be used to accept a call.
17
T ANDBERG 1000/550 for Cisco CallManagerGeneral use
On Screen Symbols
The system has a number of symbols signalling different settings.
Indicates that the volume is turned off on the system.
Indicates that the microphone is muted/turned off.
Indicates that there is one or more new voice mail messages pending.
Controlling the Camera
Moving / zooming Camera
T o control the Camera use the keys below:
OK
THE TANDBERG 1000 FOR CISCO CALLMANAGER CAMERA IS EQUIPPED WITH DIGITAL ZOOM. WHEN YOU ZOOM IN, THE RESOLUTION OF THE
NOTE
WILL DECREASE, SOMETIMES CAUSING THE SELFVIEW IMAGE TO LOOK A BIT UNSHARP. THIS EFFECT HOWEVER WILL HARDLY BE NOTICEABLE ON
IMAGE
THE RECEIVED IMAGE AT THE FAR END.
for pan/tilt and for zooming.
zoom
18
TANDBERG 1000/550 for Cisco CallManager
Advanced Use
Main Menu
menu
The menu system can be used to select available functions and utilities for the system.
To enter the menu system and the main menu, press the MENU key. You may leave the menu system at
any time by pressing the MENU key.
A MENU STRUCTURE MAP IS PROVIDED IN THE
TIP
SECTION ‘MENU STRUCTURE’
IF NO SPEED DIALS ARE ASSIGNED TO YOUR UNIT
NOTE
COLUMN MARKED ‘SPEED DIALS’ WILL NOT BE
THE
. SIMILARLY, IF A SECOND EXTENSION
SHOWN
IS NOT ASSIGNED TO YOUR UNIT, THE
NUMBER
COLUMN NAMED ‘LINES’ WILL NOT BE DISPLAYED.
Advanced Use
The items shown under the ‘Main Menu’ column will be explained in more detail over the next pages.
The softbuttons available under the Main Menu window are Calls, Directory and Sleep Mode. Calls and
Directory are explained in more detail later. Sleep Mode gives you the choice to put the unit in sleep mode now,
in 60 minutes or in three hours.
Lines
The extension numbers assigned to your unit are shown under the ‘Lines’ column. To dial from one of your
multiple lines, press the number on the remote key pad that corresponds with your desired extension and dial the
number you want to reach.
Speed Dials
Y ou can assign up to four speed dials on your unit. To use the speed dial just press the number on the remote
key pad that correponds to the number you want to reach.
19
T ANDBERG 1000/550 for Cisco CallManagerAdvanced Use
INSTEAD OF USING THE NUMBER KEYS TO ACCESS THE LINES OR SPEED DIALS YOU CAN HIGHLIGHT THE DESIRED FIELD USING THE NAVIGA TION KEYS ON
TIP
THE REMOTE CONTROL AND THEN PRESS OK.
Calls
The calls menu shows the state of the current calls. If you are in multiple calls, use the up/down navigation keys
on the remote to ‘select’ a call. The three softbuttons on the screen will change according to the state the
selected call is in.
TIP
THE CALLS MENU WILL AUTIMATICALLY POP UP ON THE SCREEN WHENEVER YOU GRAB THE REMOTE CONTROL AND MOVE IT.
Placing a Call on Hold Press the Hold softbutton.
NOTE
ENGAGING THE HOLD FEA TURE GENERATES MUSIC. FOR THIS REASON, A VOID PUTTING A CONFERENCE CALL ON HOLD.
Resuming a Call on Hold Press the Resume softbutton.
Transferring a Call to Another Extension
Follow these steps to transfer a call to another extension:
1. During a call, press the Trnsfer softbutton. This puts the call on hold.
2. Dial the number to which you want to transfer the call.
3. When it rings on the other end, press Trnsfer again. Or , when the party answers announce the call and
then press Trnsfer.
4. Now the call is transferred and the call is ended. If the party refuses the call, press the Resume
softbutton to return to the original call.
20
TANDBERG 1000/550 for Cisco CallManager
Advanced Use
Redialing the Last Number Dialled
To redial the most recently dialed number, press the Redial softbutton.
To redial a number from a line other than your primary line, select the desired line and then press Redial.
Services
Selecting this menu enables you to access information services, such as weather, stock quotes and other
services available at your company . Use the navigaion keys to select the desired service and press the Select
softbutton to enter the service.
BEFORE ACCESSING THESE SERVICES, YOUR SYSTEM ADMINISTRATOR MUST CUSTOMIZE THEM AND MAKE THEM AV AILABLE TO YOU. ADDITIONALLY, YOU
NOTE
MUST SUBSCRIBE TO THE SERVICES THA T YOU WANT TO APPEAR ON YOUR PHONE.
Directory
On this menu page you can see records of calls that you have placed, received and missed by selecting the
appropriate menu. In addition, you can search through the corporate or personal phone directory .
directory
21
YOU CAN ACCESS THIS MENU
TIP
USING THE DIRECTORIES
DIRECTLY
BUTTON ON THE REMOTE CONTROL.
T ANDBERG 1000/550 for Cisco CallManagerAdvanced Use
To place a call from any directory, use the navigation keys on the remote to select the record, then press the Dial
softbutton.
YOU MIGHT NEED TO USE THE EDITDIAL SOFTBUTTON TO ADD DIGITS TO THE FRONT OF THE NUMBER IF FOR EXAMPLE, THE CALL WAS AN OUTSIDE,
NOTE
LONG-DIST ANCE CALL.
Settings
The Settings menu holds the following sub-menus:
View St atus, Network Settings, Audio Settings, Video Settings and Data Port Settings.
THE NETWORK SETTINGS MENU MAY NOT BE
NOTE
AV AILABLE
ADMINISTRATO R
FROM BEING SHOWN ON YOUR SYSTEM.
TO YOU. THE SYSTEM
CAN DISABLE THIS MENU
View Status
In this menu you retrieve information about the system, such as the call status and the current settings.In
addition you can restore all settings back to factory defaults.
22
TANDBERG 1000/550 for Cisco CallManager
System Status
In the system status menu you find information such as:
- IP address of your unit.
Advanced Use
- IP-subnet mask
- Gateway
OK
TIP
USE THE UP AND DOWN NAVIGATION KEYS
THE REMOTE CONTROL TO SCROLL UP
ON
AND DOWN PAGES IN THE MENU
- DHCP server
- DNS domain name
- Current software version
- TFTP server address
- Active and backup call managers.
- URLs for Information, Directories, Messages and Services
- Serial number of your unit
- MAC-address of your unit
- Ethernet speed
Call Status
In the Call St atus menu, various information about the current call is shown. The information is given both for the
transmit and receive direction. The picture below shows a sample output from this menu.
23
T ANDBERG 1000/550 for Cisco CallManagerAdvanced Use
View Current Settings
T o show the settings currently used, enter the V iew Current Settings menu. Here you will find the current
configuration for:
- IP
- TFTP
OK
TIP
USE THE UP AND DOWN NAVIGATION KEYS
THE REMOTE CONTROL TO SCROLL UP
ON
AND DOWN PAGES IN THE MENU
- DNS
- Audio
- Video
- Data Port
Restore Default Settings
You may restore system settings to the factory default using this function.
THIS FUNCTION WILL RESTORE THE FOLLOWING SETTINGS TO DEFAUL T VALUE: IP , TFTP, DNS, AUDIO, VIDEO AND DATA PORT. YOUR UNIT WILL RE-
NOTE
START AFTER YOU HAVE CONFIRMED THA T YOU WANT TO RESTORE THE SETTINGS.
24
TANDBERG 1000/550 for Cisco CallManager
Network Settings
The network settings menu enables you to configure IP , TFTP, wireless LAN and DNS.
NOTE
THE WIRELESS LAN SETTINGS MENU MAY NOT
AVAILABLE. THIS DEPENDS ON WHETHER
BE
UNIT HAS A WIRELESS LAN CARD SLOT
YOUR
OR NOT.
NOTE
YOU SHOULD NOT CHANGE ANY NETWORK SETTINGS WITHOUT CONFIRMING THIS WITH YOUR SYSTEM ADMINISTRATOR. INCORRECT NETWORK
CONFIGURATION MAY CAUSE MALFUNCTION IN YOUR UNIT.
IP Settings
NOTE
CHANGES IN THIS MENU WILL NOT HAVE ANY
EFFECT BEFORE THE SYSTEM IS RESTA RTED.
Advanced Use
IP-assignment
DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present.
DHCP: IP-address, IP-subnet mask and Gateway are not used because these parameters are assigned by
the DHCP server .
Static: The unit’s IP-address and IP-subnet mask must be specified in the IP-address field.
25
T ANDBERG 1000/550 for Cisco CallManagerAdvanced Use
IP-address
IP-address defines the network address of the codec. This address is only used in static mode. In DHCP-mode,
the assigned IP-address can be found on the View S tatus menu
IP-subnet mask
IP-subnet mask defines the type of network. This address is only used in static mode. Your system administrator
will provide the correct value for this field.
Gateway
When using DHCP, the default gateway will be set automatically. If the LAN utilizes static IP addresses, IP
address, subnet mask, and default gateway must be specified by the LAN administrator.
Ethernet Speed
Auto The codec will auto-detect the speed/duplex on the LAN.
10/Half The codec will connect to the LAN using 10Mbps speed/Half Duplex.
10/Full 10 Mbps speed/Full Duplex.
100/Half 100 Mbps speed/Half Duplex.
100/Full 100 Mbps speed/Full Duplex.
Restart
Pressing the Restart softbutton will restart your system. If IP-assignment is changed, it is sufficient to use this
softbutton to restart the system.
26
TANDBERG 1000/550 for Cisco CallManager
Advanced Use
Wireless LAN Settings
SSID (Service Set Identification)
Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all end
points and the access point. An endpoint will find the access point if the SSID is correct, however, if the
encryption key is faulty, it will not transmit any data.
Community (optional)
Community can be used when connecting to an access point where the SSID is the same. Example “Unit2”.
WLAN Mode
AdHoc: Used when not communicating with an access point.
Managed: Used when communication is made through an access point.
Restart
Make sure the corresponding settings are programmed into the access point. Press Restart to activate the
settings.
Required cards
• Compaq WL1 10 1 1 Mbps Wireless LAN
Recommended access point
• Compaq WL410 base station
• Lucent Orinoco 1 1 Mbit/s SIL VER
• Lucent Orinoco 11 Mbit/s GOLD
• Cisco Aironet 350 series (AIR-PCM 350 series)
• Enterasys Networks RoamAbout 802.1 1 DS High Rate
• Melco Buffalo WLI-PCM-L1 1G
THE PC CARD/PCMCIA-CARD USED MUST COMPLY WITH THE RELEVANT REGULATIONS FOR SUCH CARDS IN THE COUNTRY WHERE IT IS USED.THE UNIT MUST BE SUPPLIED BY POWER SUPPLY (AC-DC
NOTE
ADAPTER) POWERBOX SPN-460-12, WHICH COMPLIES WITH THE REQUIREMENTS FOR LIMITED POWER SOURCE ACCORDING TO IEC/EN 60950
27
T ANDBERG 1000/550 for Cisco CallManagerAdvanced Use
TFTP Settings
Alternate TFTP Server
T o use an alternate TFTP server , select “Yes”. If alternate TFTP server is not be used, select “No”. In this case the
IP address fields will be disabled.
Primary TFTP Server
Enter the IP address of your TFTP server .
Backup TFTP Server
Optionally you can enter the IP address of a second server in this field.
DNS Settings
NOTE
IF ‘DHCP’ IS USED IN THE IP SETTINGS, THE
DNS SETTINGS MENU WILL BE DISABLED.
Up to five DNS (Dynamic Name Server) can be configured. The minimum required is one.
In addition, a DNS domain name must be provided.
28
TANDBERG 1000/550 for Cisco CallManager
Advanced Use
Audio Settings
Video Call Alert Tone / Alert V olume
Different ringing tones may be selected. Y ou may also select dif ferent volume levels for the ringing tone.
Video Settings
Camera Brightness
To manually adjust the camera brightness select Manual and use the arrow keys to adjust. Select Auto to have
automatic brightness adjustment.
Monitor Brightness
To manually adjust the monitor brightness select Manual and use the arrow keys to adjust. Select Auto to have
automatic brightness adjustment.
29
T ANDBERG 1000/550 for Cisco CallManagerAdvanced Use
Whitebalance
To manually adjust the whitebalance select Manual and use the arrow keys to adjust. Select Auto to have
automatic whitebalance adjustment.
Data Port Settings
The system provides one standard RS232 serial port to allow a computer to be connected for data transfer and
control purposes.
TIP
WHEN CONNECTING TO A PC THE CONNECTING CABLE MUST BE A STRAIGHT THROUGH RS232 CABLE.
If you wish to connect a PC to the Dataport, you must ensure that the PC and the system are identically
configured. The available settings are:
Messages
If there is a new message waiting to be played back, you can acces this using the Messages menu. If no
messages are waiting, there will be no response activating this menu.
TIP
THE SYMBOL ON THE LEFT INDICATES THAT THERE ARE NEW MESSAGES PENDING.
30
TANDBERG 1000/550 for Cisco CallManager
Peripherals
Peripheral Equipment
This chapter will explain how to connect peripheral equipment to your system, such as computers and headsets.
T1000 for Cisco CallManager Peripheral Equipment
PC-interface (serial cable)
A PC can be connected to your T1000 for Cisco CallManager using a serial cable. This enables you to interact
with the unit using data port commands. (This is also possible over LAN, using telnet). The available commands
are specified in a separate document. See the illustration below on how to connect.
Headset Interface
It is possible to use a headset with your T1000 for
Cisco CallManager. T o enable audio to your headset,
press the large button in front of your unit.
NOTE
THE ISDN CONNECTORS ARE NOT IN USE
COM port
Audio Mini-jack
Stereo jack (3.5mm) connector for headset s.
31
T ANDBERG 1000/550 for Cisco CallManagerPeripherals
Kensington Lock
You can lock your system using a Kensington
Lock. This is possible by connecting the
Kensington Lock to the cooling grill on the back
of the system (see drawing).
T550 for Cisco CallManager Peripheral Equipment
PC-interface (serial cable)
A PC can be connected to your T550 for Cisco
CallManager using a serial cable. This enables
you to interact with the unit using data port
commands. (This is also possible over LAN,
using telnet). The available commands are
specified in a separate document. See the
illustration below on how to connect.
32
COM port
TANDBERG 1000/550 for Cisco CallManager
Appendices
Appendices
Appendix 1: IP Password
By setting an IP Password on your TANDBERG unit, all access to the system using IP (Telnet, FTP) requires a
password. This password can be enabled from telnet or dataport using the command: ippassword “<ip-password>”.
To remove this password, use the command: ippassword ””. From telnet, this is only possible by first entering the
correct password.
33
T ANDBERG 1000/550 for Cisco CallManagerAppendices
Appendix 2: Declaration of Conformity
34
TANDBERG 1000/550 for Cisco CallManager
Appendices
35
Index
T ANDBERG 1000/550 for Cisco CallManagerAppendices
A
Adjusting volume 17
Alternate TFTP Server 28
Answering a Call 16
Audio
setup 29
B
Backup TFTP Server 28
Basics 15
Battery handling 2
C
Call Status 23
Camera
controlling 18
Copyright 2
D
Dataport configuration 30
DHCP 25
Dialing 16
Directory 21
DNS Settings 28
E
Ending a Call 16
Environmental Issues 2
Ethernet Speed 26
I
Introduction 7
IP-address 26
IP-subnet mask 26
K
Kensington Lock 32
L
Lines 19
Lock, Kensington 32
M
Menu structure 8
Menu system 19
Messages 30
Microphone
on/off 17
Moving camera 18
P
PC-interface (serial cable) 31
Peripherals 31
Placing a Call 16
Placing a Call on Hold 20
Precautions 9
Primary TFTP Server 28
Production of products 2
Push-button 15
S
Services 21
Softbuttons 14
Speaker on/off 17
Speed Dials 19
Standby Mode 14
System Status 23
T
TFTP Settings 28
To answer a call 16
To connect a PC to Dataport 1 30
To enter/leave the menu system 19
Trademarks 2
Transferring a Call 20
V
View
outgoing video 17
Volume 17
W
Waste handling 2
Welcome menu 14
Wireless LAN Settings 27
G
General use 17
H
Handling Calls 16
Headset Interface 31
Q
Quick keys 15
R
Restart 26
Resuming a Call on Hold 20
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