TANDBERG 880 MXP, 990 MXP, 770 MXP User Manual

5 (1)

User Manual

Software version F5

D13356.07

June 2006

This document is not to be reproduced in whole or in part without permission in writing from:

TANDBERG 770/880/990 MXP

Trademarks and Copyright

All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.

Third Party Software

Amended / Expanded Copyright notices for third-party software on the TANDBERG MXP systems are listed below:

Full copies of the licenses and warranty statements are located on the product CD in the the license files directory.

The non-commercial third party code is distributed in binary form under the terms of non-copyleft style open source licenses such as BSD, Artistic or MIT/X Consortium.

The product also has some binary code distributed under the terms of the GNU public license with an exemption which allows static links to non-copyleft commercial code.

In accordance with section (3) of the GNU General Public License, copies of such code will be provided upon request by contacting TANDBERG. Please contact us by using the Online Support section at www.tandberg.net or the “contact us” section of this manual. Please provide USD 10.00 for media and shipping.

Agfa

Contains iType™ from Monotype Imaging Corporation.

CMU-SNMP

Copyright 1988, 1989, 1991, 1992 by Carnegie Mellon University All Rights Reserved

CMU-SNMP is distributed under the terms of the CMU SNMP license, which is an open source license similar to a BSD or X Consortium License.

Dropbear - an SSH2 server

Copyright (c) 2002,2003 Matt Johnston All rights reserved.

The Dropbear SSH2 server is distributed under the terms of the Dropbear License, which is a MIT/X Consortium style open source license.

ii

User Manual

eCos

eCos, the Embedded Configurable Operating System. Copyright (C) 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc. Copyright (C) 2002, 2003 John Dallaway

Copyright (C) 2002, 2003 Nick Garnett

Copyright (C) 2002, 2003 Jonathan Larmour Copyright (C) 2002, 2003 Andrew Lunn Copyright (C) 2002, 2003 Gary Thomas Copyright (C) 2002, 2003 Bart Veer

Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved.

(c) UNIX System Laboratories, Inc.

All or some portions of this file are derived from material licensed to the University of California by American Telephone and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System Laboratories, Inc.

Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. * All rights reserved. Copyright (c) 2000 Brian Somers <brian@Awfulhak.org>

Copyright (c) 1998 The NetBSD Foundation, Inc. * All rights reserved. Copyright (c) 1997 Niklas Hallqvist. All rights reserved.

Copyright (c) 1988 Stephen Deering.

Copyright (c) 1992, 1993 The Regents of the University of California. All rights reserved.

This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University.

Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under the terms of the GNU General Public License with a non-copyleft exception which allows static links to non-copyleft programs.

ExPat XML Parser:

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.

The ExPat XML parser is distributed under the terms of the ExPat License which is a MIT/X Consortium style open source license

ICU

ICU License - ICU 1.8.1 Copyright (c) 1995-2003 International Business Machines Corporation and others All rights reserved.

ICU is distributed under the terms of the ICU license, which is a MIT/X Consortium style license.

OpenSSL

Copyright (c) 1998-2004 The OpenSSL Project. All rights reserved.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"

Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved.

OpenSSL is distributed under the terms of the OpenSSL and SSLeay licenses, which are both BSD style open source licenses.

iii

TANDBERG 770/880/990 MXP

snprintf

Copyright 1999, Mark Martinec. mark.martinec@ijs.si All rights reserved

Snprintf is distributed under the terms of the snprintf license, which is a Frontier Artistic style open source license. A standard copy of snprintf can be located at the author’s web site: http://www.ijs.si/software/snprintf/

xSupplicant (wpa_supplicant) 802.1x

Copyright (c) 2002-2005, Jouni Malinen jkmaline@cc.hut.fi

xSupplicant is distributed under the terms of the xSupplicant license, which is a BSD style open source license.

Disclaimer

The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.

This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to Contact us with comments and suggestions regarding the content and structure of this document.

Patent information

TANDBERG technology described in this manual is protected by one or more of the following U.S. Patent No. 5,584,077 - 5,838,664 - 5,600,646 - 7,010,119 - 7,034,860 and other patents are pending in the United States and/or other countries.

COPYRIGHT © 2005–2006, TANDBERG

iv

User Manual

Environmental Issues

Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products.

TANDBERG’s Environmental Policy

Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to being an environmental leader and embracing technologies that help companies, individuals and communities creatively address environmental challenges.

TANDBERG’s environmental objectives are to:

Develop products that reduce energy consumption, CO2 emissions, and traffic congestion

Provide products and services that improve quality of life for our customers

Produce products that can be recycled or disposed of safely at the end of product life

Comply with all relevant environmental legislation.

European Environmental Directives

As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).

The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of certain heavy metals and brominates flame retardants to reduce the environmental impact of WEEE which is land filled or incinerated.

TANDBERG has implemented necessary process changes to comply with the European RoHS Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC).

Waste Handling

In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate take-back systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.

TANDBERG products put on the market after August 2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems.

Please contact your local supplier, the regional waste administration or http://www.tandberg.net/recycling if you need more information on the collection and recycling system in your area.

v

TANDBERG 770/880/990 MXP

Information for Recyclers

As part of compliance with the European WEEE Directive, TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after August 13th 2005.

Please contact TANDBERG at recycling@tandberg.net and provide the following details for the product for which you would like to receive recycling information:

Model number of TANDBERG product

Your company’s name

Contact name

Address

Telephone number

E-mail address

Digital User Guides

TANDBERG is pleased to announce that we have replaced the printed versions of our User Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web-based search feature helps you directly access the information you need. In addition, the TANDBERG video systems now have an intuitive on-screen help function, which provides a range of useful features and tips. The contents of the CD can still be printed locally, whenever needed.

vi

User Manual

Operator Safety Summary

Operator Safety Summary

For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions.

Keep this manual for future reference.

Water and Moisture

Do not operate the apparatus under or near water - for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity.

Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.

Do not touch the product with wet hands.

Cleaning

Unplug the apparatus from communication lines, mains power-outlet or any power source before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.

Unplug the apparatus from communication lines before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.

Ventilation

Do not block any of the ventilation openings of the apparatus. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Do not place the product in direct sunlight or close to a surface directly heated by the sun.

Lightning

Never use this apparatus, or connect/disconnect communication cables or power cables during lightning storms.

Dust

Do not operate the apparatus in areas with high concentration of dust

Vibration

Do not operate the apparatus in areas with vibration or place it on an unstable surface.

Power connection and Hazardous voltage

The product may have hazardous voltage inside. Never attempt to open this product, or any peripherals connected to the product, where this action requires a tool.

This product should always be powered from an earthed power outlet.

Never connect attached power supply cord to other products.

In case any parts of the product has visual damage never attempt to connect mains power, or any other power source, before consulting service personnel

The plug connecting the power cord to the product/power supply serves as the main disconnect device for this equipment. The power cord must always be easily accessible.

vii

TANDBERG 770/880/990 MXP

Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it. Pay particular attention to the plugs, receptacles and the point where the cord exits from the apparatus.

Do not tug the power cord

If the provided plug does not fit into your outlet, consult an electrician.

Never install cables, or any peripherals, without first unplugging the device from it's power source.

*Always use the power supply (AC-DC adapter) provided with this product.

*Replace only with power supply (AC-DC adapter) specified by TANDBERG.

*Never connect attached power supply (AC-DC adapter) to other products.

Servicing

Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.

Unplug the apparatus from it's power source and refer servicing to qualified personnel under the following conditions:

-If the power cord or plug is damaged or frayed.

-If liquid has been spilled into the apparatus.

-If objects have fallen into the apparatus.

-If the apparatus has been exposed to rain or moisture

-If the apparatus has been subjected to excessive shock by being dropped.

-If the cabinet has been damaged.

-If the apparatus seems to be overheated.

-If the apparatus emits smoke or abnormal odor.

-If the apparatus fails to operate in accordance with the operating instructions

Accessories

Use only accessories specified by the manufacturer, or sold with the apparatus.

Communication lines

Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.

Do not use communication equipment to report a gas leak in the vicinity of the leak.

To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord (ISDN cables).

*Applies to the following products: T150 MXP, T550 MXP, T770 MXP, T880 MXP, T990 MXP, T1500 MXP, T1000 MXP, T2000 MXP, T3000 MXP Profile, Tandberg Codec 3000 MXP, Tandberg Tactical MXP Edge 75/85/95 MXP.

viii

User Manual

Contact us

If you have any questions, comments or suggestions, please see the Online Support section at www.tandberg.net.

It is also possible to send a fax or mail to the attention of:

Product and Sales Support

TANDBERG

P.O. Box 92

1325 Lysaker

Norway

Tel: +47 67 125 125

Fax: +47 67 125 234

ix

TANDBERG 770/880/990 MXP

Table of Contents

1

Introduction...............................................................................................................................

1

 

1.1

At a Glance ............................................................................................................................

5

 

1.2

Menu Structure ......................................................................................................................

7

2

Installation ................................................................................................................................

9

 

2.1

Unpacking and Mounting .....................................................................................................

10

 

2.2

Connecting Cables...............................................................................................................

11

 

2.3

Monitor Configuration...........................................................................................................

14

 

2.4

System Configuration...........................................................................................................

15

3

General Use ...........................................................................................................................

18

 

3.1

The Welcome Screen ..........................................................................................................

19

 

3.2

Using the Remote Control....................................................................................................

20

 

3.2.1

Navigation ................................................................................................................

24

 

3.2.2

Selfview....................................................................................................................

25

 

3.2.3

Picture Layout ..........................................................................................................

27

 

3.2.4

Mic Off......................................................................................................................

28

 

3.2.5

Volume + and -.........................................................................................................

29

 

3.2.6

Number and Letter keys...........................................................................................

30

 

3.2.7

Touch Tones ............................................................................................................

31

 

3.2.8

Presets and Extension Numbers .............................................................................

32

 

3.3

On-screen Indicators............................................................................................................

33

 

3.4

Using the Menu....................................................................................................................

35

 

3.5

Make a Call ..........................................................................................................................

37

 

3.5.1

Place a Call..............................................................................................................

38

 

3.5.2

Add Call ...................................................................................................................

40

 

3.5.3

Call Settings.............................................................................................................

41

 

3.5.4

SIP Services ............................................................................................................

42

 

3.5.5

Streaming.................................................................................................................

43

 

3.5.6

Dialing In From Outside the Enterprise....................................................................

45

 

3.6

Answer an incoming call ......................................................................................................

46

 

3.7

End Call................................................................................................................................

47

 

3.8

Standby................................................................................................................................

48

 

3.8.1

Delay Standby for 1 hour .........................................................................................

49

 

3.8.2

Delay Standby for 3 hours .......................................................................................

50

 

3.8.3

Do Not Disturb .........................................................................................................

51

 

3.9

Phone Book .........................................................................................................................

52

 

3.9.1

Call Log....................................................................................................................

54

 

3.9.2

My Contacts .............................................................................................................

55

 

3.9.3

Global Contacts .......................................................................................................

62

 

3.10 Camera Control..................................................................................................................

66

 

3.10.1

Move Camera ..........................................................................................................

67

 

3.10.2

Far End Control........................................................................................................

68

 

3.10.3

Camera Presets .......................................................................................................

69

 

3.10.4

TANDBERG Tracker................................................................................................

70

 

3.10.5

Picture Control .........................................................................................................

71

 

3.10.6

Camera Tracking .....................................................................................................

72

 

3.11 Presentation.......................................................................................................................

73

 

3.11.1

Presentation Key......................................................................................................

74

 

3.11.2

Presentation Menu...................................................................................................

75

 

3.11.3

PC Presenter (DVI/VGA Input) ................................................................................

76

 

3.11.4

PC Soft Presenter and VNC ....................................................................................

77

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User Manual

 

3.11.5

Dual Stream (DuoVideo TF /H.239) ............................................................................

78

 

3.11.6

Take New Snapshot .................................................................................................

79

 

3.11.7

Display Snapshot .....................................................................................................

80

 

3.12 Services .............................................................................................................................

81

 

3.12.1

Request Floor and Release Floor ............................................................................

84

 

3.12.2

Conference Layout ...................................................................................................

85

 

3.12.3

Terminal Names .......................................................................................................

86

 

3.12.4

Chair Control ............................................................................................................

87

 

3.12.5

Assign Floor and Release Floor from Participant ....................................................

88

 

3.12.6

View Site and End View ...........................................................................................

89

 

3.12.7

Disconnect Participant .............................................................................................

90

 

3.12.8

Terminate Meeting ...................................................................................................

91

 

3.12.9

More about MultiSite (embedded MCU) ..................................................................

92

 

3.12.10

Text Chat .............................................................................................................

93

4

Control Panel..........................................................................................................................

94

 

4.1 User Guide...........................................................................................................................

95

 

4.2 Diagnostics ..........................................................................................................................

96

 

4.2.1

System Information ..................................................................................................

97

 

4.2.2

Channel Status ........................................................................................................

98

 

4.2.3

Call Status ................................................................................................................

99

 

4.2.4

System Selftest ......................................................................................................

100

 

4.2.5

View Settings .........................................................................................................

101

 

4.2.6

IP Address Conflict Check .....................................................................................

106

 

4.2.7

Warnings ................................................................................................................

107

 

4.3 Audio Demo .......................................................................................................................

109

 

4.4 Restart

................................................................................................................................

110

5

System Settings ...................................................................................................................

111

 

5.1 General ................................................................................................................Settings

112

 

5.1.1 ...............................................................................................................

Language

113

 

5.1.2 ........................................................................................................

System Name

114

 

5.1.3 .................................................................................................

International Name

115

 

5.1.4 ...........................................................................................................

Auto Answer

116

 

5.1.5 .............................................................................................

Phone Book Settings

117

 

5.1.6 .....................................................................................

External Services Settings

118

 

5.1.7 ...........................................................................................................

Permissions

119

 

5.1.8 ......................................................................................................

Screen Settings

121

 

5.1.9 ...................................................................................................

Software Options

126

 

5.1.10 .........................................................................................

Date and Time Settings

127

 

5.2 Menu Settings ....................................................................................................................

128

 

5.2.1 ............................................................................................

Input Editor Language

129

 

5.2.2 .............................................................................................

Menu Timeout In Call

130

 

5.2.3 ...........................................................................................................

Menu on TV

131

 

5.2.4 ...........................................................................................................

Menu on PC

132

 

5.2.5 ...........................................................................................................

Balloon Help

133

 

5.2.6 .................................................................................................

Number Key Mode

134

 

5.2.7 .........................................................................................

Administrator Password

137

 

5.2.8 ..............................................................................................

Kiosk Mode Settings

138

 

5.2.9 ...................................................................................................................

Startup

141

 

5.2.10 .......................................................................................................................

Icons

143

 

5.3 Presentation .........................................................................................................Settings

144

 

5.3.1 ..................................................................................................

Presentation Start

145

 

5.3.2 .....................................................................................................................

H.239

146

 

5.3.3 .............................................................................................

Startup Video Source

147

 

5.3.4 ..............................................................................................

Presentation Source

148

 

5.3.5 ...................................................................................................

Snapshot Source

149

 

5.3.6 ..........................................................................................

Auto - Display Snapshot

150

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TANDBERG 770/880/990 MXP

 

 

5.3.7

PIP Placing ............................................................................................................

151

 

5.3.8

Presentation Rate ..................................................................................................

152

 

5.3.9

VNC Settings .........................................................................................................

153

 

5.4 Call Quality.........................................................................................................................

154

 

5.4.1

Video Algorithm ......................................................................................................

155

 

5.4.2

Audio Algorithm ......................................................................................................

156

 

5.4.3

AAC - LD 128kbps (stereo audio) ............................................................................

157

 

5.4.4

Natural Video .........................................................................................................

158

 

5.4.5

Max Upstream Rate (kbps) ....................................................................................

159

 

5.4.6

Video Quality ..........................................................................................................

160

 

5.4.7

Default Call Settings ..............................................................................................

163

 

5.5 Audio

..................................................................................................................................

166

 

5.5.1

Inputs .....................................................................................................................

167

 

5.5.2 ..................................................................................................................

Outputs

171

 

5.5.3 ..........................................................................................................

Echo Control

173

 

5.5.4 ......................................................................................................

Stereo Settings

174

 

5.5.5 ............................................................................................

Audio Leveling (AGC)

176

 

5.5.6 ........................................................................................

Alert Tones and Volume

177

 

5.5.7 .......................................................................................................

Graphical View

178

 

5.6 Video ..................................................................................................................................

 

179

 

5.6.1 .........................................................................................

Camera Tracking Mode

180

 

5.6.2 ....................................................................................................

MCU Status Line

181

 

5.6.3 ................................................................................................

Floor to Full Screen

182

 

5.6.4 ......................................................................................................

Web Snapshots

183

 

5.6.5 ...........................................................................................

MultiSite Picture Mode

184

 

5.6.6 ...........................................................................................................

Video Name

186

 

5.7 Security ..............................................................................................................................

187

 

5.7.1 ..............................................................................................................

Encryption

188

 

5.7.2 ....................................................................................................

Encryption Mode

189

 

5.7.3 .............................................................................................................

Passwords

190

 

5.7.4 ..........................................................................................

Camera Standby Mode

191

 

5.8 Network..............................................................................................................................

192

 

5.8.1 .................................................................................................

ISDN - BRI Settings

193

 

5.8.2 ..........................................................................................................

LAN Settings

195

 

5.8.3 .....................................................................................................

Network Profiles

214

 

5.8.4 ................................................................................................................

Data Port

215

 

5.8.5 ........................................................................................

Restore Default Settings

216

6

Peripheral ...........................................................................................................Equipment

217

 

6.1 Interfaces ...........................................................................................................................

218

 

6.1.1 ......................................................................................................................

Video

218

 

6.1.2 ......................................................................................................................

Audio

223

 

6.1.3 ..................................................................................................................

Network

225

 

6.1.4 ................................................................................................................

Data port

226

 

6.2 Document .............................................................................................................Camera

227

 

6.3 DVD / .........................................................................................................................VCR

228

 

6.4 Additional ............................................................................................................Cameras

230

 

6.5 Additional ......................................................................................................Microphones

231

 

6.6 The TANDBERG .............................................................................DNAM and Speakers

232

 

6.7 Stereo .............................................................................................................Speaker Kit

236

 

6.8 Telephone .............................................................................................................Add-On

238

 

6.9 Dual Monitor.......................................................................................................................

239

 

6.10 XGA ..........................................................................................Monitors and Projectors

240

 

6.11 VESA .................................................................................Display Power Management

241

 

6.12 Digital .................................................................................Monitor Power Management

242

 

6.13 Extended ...................................................................Display Identification Data (EDID)

243

7

Appendices...........................................................................................................................

245

xii

 

 

User Manual

 

Appendix 1: Technical Specifications ......................................................................................

246

 

Appendix 2: Bandwidth Information for TANDBERG Endpoints..............................................

250

 

Appendix 3: Environmental Considerations.............................................................................

252

 

Appendix 4: Guidelines for Setting up Rooms for Video Meetings..........................................

253

 

Appendix 5: Security ................................................................................................................

255

 

Appendix 6: Using the File System..........................................................................................

258

 

Appendix 7: Web Interface.......................................................................................................

259

 

Appendix 8: Connecting the System to PRI/T1 .......................................................................

260

 

Appendix 9: Connecting the System to the Switched 56 Network...........................................

261

 

Appendix 10: Connecting the System to ISDN Using NT1 Network Adapters ........................

262

 

Appendix 11: TANDBERG Cameras .......................................................................................

263

 

Appendix 12: Remote Control (TRC3 / TRC4) ........................................................................

269

 

Appendix 13: Cisco CallManager.............................................................................................

272

 

Appendix 14: Diagnostics Tools for IP.....................................................................................

273

 

Appendix 15: System Upgrade ................................................................................................

275

 

Appendix 16: Declaration of Conformity ..................................................................................

281

 

Appendix 17: Dimensions ........................................................................................................

282

 

Appendix 18: Protocols Supported ..........................................................................................

283

 

Appendix 19: Cable Specifications ..........................................................................................

285

8

Glossary ...............................................................................................................................

293

9

Index.....................................................................................................................................

302

xiii

1 Introduction

The TANDBERG 770/880/990 MXP incorporates the features and functions of larger systems in a portable high performance set top unit. This creates a collaborative meeting environment for medium to small-sized meeting rooms.

Users can dial in from a video system outside the enterprise without being registered to a gatekeeper

The feature enhancement enables dialing through a TANDBERG Gatekeeper without being registered to it. This makes it easy to call in from a video system outside the enterprise.

To be able to make such a call, this feature must be enabled in your gatekeeper or border controller, and the called endpoint must be registered with the enterprise gatekeeper or border controller.

NEW Users can dial in from a video system outside the enterprise without being registered to a gatekeeper, i.e. dialing from/using a global IP address.

SIP Services

SIP Services enables the user to use the features Add Call and Transfer. To get the SIP Services available you select SIP as your Net when you make a call. You must have a SIP registrar/VoIP solution that supports this.

NEW Enhanced SIP services to enable rich services like call transfer and suspend. Enables integration into Video and Voice over IP (V2oIP) solutions from Microsoft, Nortel and Avaya.

Controllable Bandwidth

When setting up a call with H.323 the bandwidth can be controlled by the user by setting the Presentation Rate.

The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H.323 Presentation Rate settings of the sender.

Graphical View of the Audio Streams

The graphical view gives a visual presentation of the active audio streams for the input sources and the output sources.

In addition the user can play a Test Tone for each audio input and output source.

Presets and Extension Numbers

While in a call, the user presses a number key on remote control to:

add another call

dial extension numbers

use camera presets

1

TANDBERG 770/880/990 MXP

The system can be configured to act automatic or to give the user a choice of what to do every time the user presses a number key on the remote control, when in a call.

Audio Quality

High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.

Users can record and send stereo audio from stereo presentation and playback sources using PCs, DVDs and VCRs using the proper cables.

Disturbance from GSM mobile phones and Blackberry devices is eliminated by a noise filter.

Video Quality

Features which ensure high quality video include:

Natural VideoTF which provides a 60 fields per second true interlaced picture.

WAVE II (Wide Angle View) Camera that delivers the widest angle of view in the industry.

Support for H.264 in MultiSite, DuoVideo/H.239 and encryption.

SXGA input and XGA output through DVI-I (analog or digital).

H.264 video compression up to 2Mbps.

Support for native 16:9 and Wide XGA monitors (1280x768)

NEW High Definition (HD) Support on TANDBERG MXP systems with a DVI input and output

Network

The system supports video meetings via both IP and ISDN networks. The bandwidth capabilities are:

up to 2Mbps* per call

up to 2.3Mbps* total for a MultiSite conference.

H320, H323 and SIP support, for both point-to-point and MultiSite*.

If channels are dropped during a video meeting session, downspeedingTF automatically maintains connections without interruption.

Security

Secure ConferenceTF provides embedded encryption for both Point-to-Point and MultiSite call and ensures both privacy and security.

The system is delivered with integrated Expressway™ firewall traversal technology. When used together with a TANDBERG Border Controller it enables:

Secure and seamless traversal of ANY firewall.

No missing features when traversing the firewall – works with H.264, MPEG4 audio, encryption.

H.460.18 and H.460.19 ITU Standardized firewall traversal, support.

Outside systems, such as home offices, to be part of the enterprise dial plan.

Dialing to systems by numbers or URI, e.g. user@company.com.

NEW Highest level of embedded encryption as well as IEEE 802.1x and H.235 authentication for security

2

Introduction

MultiSite*

The embedded MultiSiteTF functionality can cater for up to 4 video sites and 3 audio sites and supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The optional embedded MultiSite functionality supports any combination of ISDN and IP participants in a conference (up to the total).

Superior quality and reliability in MultiSite calls is ensured by the systems support for:

DuoVideo/H.239 to provide for presenting full PC resolution information

H235, 802.1x and AES and DES encryption to provide security

H.264 video algorithm to provide the best video at all bandwidths

Rate matchingTF to support different call rates for all sites in a MultiSite

TranscodingTF to support different protocols for all sites in a MultiSite.

The TANDBERG video communication system can also be used as an audio telephone bridge (assuming ISDN connection(s)).

Presentations

The Natural Presenter Package* (NPP) makes it possible to include PC presentations in videoconferences and comprises:

Digital ClarityTF which transmits exceptionally high-quality, native resolution video.

Duo VideoTF/H.239 which allows participants at the far end to simultaneously watch a presenter on one screen and a live PC presentation in native resolution on a second monitor (up to SXGA on compatible monitors).

PC PresenterTF which allows a PC connection via standard DVI/VGA cable supporting up to SXGA resolution.

PC SoftPresenterTF which shows PC images via a LAN connection supporting XGA resolution.

Auto Layout to automatically choose the best layout for the call.

PC Zoom which allows the native resolution PC image to be zoomed in/out with the remote control to get SXGA resolution.

Users can display video and presentations in the best layout based on the situation. Supported screen layouts are:

Picture in Picture (PiP)

Picture outside Picture (PoP)

Side by Side

User interfaces

A web-interface to the codec provides:

System management, diagnostics and software uploads.

Text chat/closed captioning.

Unicast Streaming – which allows broadcasting of audio/video via an IP network to a single compatible client (RealMedia™ or Apple Quicktime™) or streaming server.

The On-Screen Menu:

Provides an easy interface for first-time users with symbols and descriptions.

Builds upon the familiar current interface.

Enhanced language support with Asian and non-Latin character text input in the menu for local language system names

Simplified on-screen menu, Kiosk Mode, for special purposes

The remote control has a simplified look and feel, an auto system wake-up when picked up, and large, easy-to-read keys.

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TANDBERG 770/880/990 MXP

Interoperability

The TANDBERG 770/880/990 MXP is worldwide compatible with other ITU standards-based videoconferencing systems from many other vendors worldwide.

* - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the menu.

TF - TANDBERG First

4

Introduction

1.1 At a Glance

Camera

The built-in camera includes a high quality color camera with a fast pan/tilt/zoom/focus action. The camera is controlled by the system’s infra-red remote control and operates pan/tilt, focus and zoom.

Codec

The codec is the heart of the system. Its main task is the compression of outgoing video, audio and data, the transmission of this information to the far end and the decompression of the incoming information - the name codec comes from a combination of the two words compression and decompression.

Remote Control

The remote control is used to control all functions of the system. If the screen saver is activated (black monitor), touching the remote control will automatically wake up the system. The remote control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the batteries at the back of the remote control. Please follow the guidelines on the packing material for handling and disposal instructions for the batteries.

The reach of the remote control signal is 20 meters (65 ft). The remote control IR receiver is located on the camera. For users working in an open environment with multiple systems deployed, this can cause other systems to respond to your remote control. Use the little, white switch placed under the batteries to change the reach of the signal from 20 meters (65 ft) to 2 meters (6.5 ft). This will prevent you from unintentionally controlling another video system, when you control your own system.

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TANDBERG 770/880/990 MXP

Microphone

The high quality table microphone is designed to be placed on a table during a video meeting. Up to two microphones can be connected. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system. The system will automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far end at approximately the same level.

6

Introduction

1.2 Menu Structure

The Menu is available for all users and contains all the functionality of the system. The Control Panel contains all the settings of the system. Making changes to the settings will change the behavior of the system. The menu structure is shown below.

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TANDBERG 880 MXP, 990 MXP, 770 MXP User Manual

TANDBERG 770/880/990 MXP

Note that the system features and menu settings may vary depending on network selection and software package.

8

2 Installation

Precautions:

Never install communication wiring during a lightning storm.

Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.

Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.

Use caution when installing or modifying communication lines.

Avoid using communication equipment (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.

Do not use the communication equipment to report a gas leak in the vicinity of the leak.

Always connect the product to an earthed socket outlet.

The socket outlet shall be installed near to the equipment and shall be easily accessible.

Never install cables without first switching the power OFF.

1TR6 network type is not approved for connection directly to the telecommunications network. This network type is only to be used behind a PABX.

This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC

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TANDBERG 770/880/990 MXP

2.1 Unpacking and Mounting

The TANDBERG 770/ 880/990 MXP consists of the following items:

Videoconferencing system with built-in camera

Table Microphone

Remote Control

Batteries

User Manual on CD

Cables

Place the system centrally, on top of the monitor, close to the front and ensure it is stable.

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Installation

2.2 Connecting Cables

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TANDBERG 770/880/990 MXP

1.Microphone cable

Connect the microphone to the microphone cable.

Connect the microphone cable to microphone input 1 on the system.

2.Monitor cable(s)

To get the best possible picture quality, connect the DVI output of the TANDBERG system to a flat screen with DVI/VGA input.

With Scart (Europe):

Connect the Scart adapter to one of the Scart connectors on your monitor.

With Scart (Europe) & RCA/S-Video (US):

Audio:

The cable with one RCA connector on one side and two RCA connectors on the other side:

Connect the two RCA connectors to your monitor (or Scart adapter) Audio Left/Right connectors (the audio signal from the system is a monaural signal and therefore is fed into both audio-in sockets on the monitor).

Connect the other end to ‘Audio Out’.

Video:

Connect the S-video cable to the S-video connector on your monitor (or Scart adapter). If you do not have an S-video connector on your monitor, connect the RCA-RCA video cable to the RCA connector on your monitor.

Connect the other end to ‘Video Out’.

3.ISDN cables

Connect the ISDN cables to the ISDN sockets (S/T-interface) provided by the service provider. The main number will be the number associated with the socket to which ISDN cable number 1 is connected.

Note! Some systems and software versions do not support four ISDN lines.

North America: The system does not have a built-in network terminator. If the wall socket provides an ISDN U-interface, an NT1 between the system and the ISDN line is needed, see Appendix 10.

Note! Write down the numbers associated with each of the ISDN lines. They are needed for configuring the system.

Note! Connecting to the switched 56 network: When connecting to the switched 56 network one of the BRI interfaces on the system may be used. Please refer to Appendix 9 for further information.

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Installation

4.Power cable

Connect the power cable from the system’s power connector to an electrical distribution socket.

5a. LAN cable

To use the system on LAN, connect a LAN cable from the ‘Ethernet’ connector on the system to the LAN.

5b. Wireless LAN - Insert PC Card

Remove the “dummy” card by pressing the ‘Eject’ button next to the slot.

Insert the Wireless LAN PC Card.

Note! Make sure the card is inserted in the right direction (with the product logo pointing upwards). Push the card into the slot until the 'Eject' button pops up.

Please see Wireless LAN Settings for configuration.

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TANDBERG 770/880/990 MXP

2.3 Monitor Configuration

Power on

Power on the monitor and use the monitor remote control to select the Audio/Video input used (refer to the monitor manual). If using S-video from the system, remember to select S-Video input to avoid a black and white picture.

Select Audio/Video input on monitor

Selection of Audio/Video input used is generally performed by pressing the 0/AV button on the monitor remote control several times. Please refer to the monitor user manual for further information.

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Installation

2.4 System Configuration

The system must be configured for each installation. Configuration settings can be made via the system menu.

Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press Cancel (x) to return to the previous Menu. See General Use for more information about how to use the menus and the remote control.

General configuration:

1. Open the General Settings menu

Press OK/Menu to open the Menu, if not already displayed. Select Control Panel - General to open the General Settings menu.

2. Language

Press OK in the Language field and select the desired language from the list.

3. System Name / International Name*

Enter a name in the System Name field using the number keys on the remote control, in the same way as with a mobile or cellular phone. Hold down the # key for one second to switch back and forth from numbers to alpha characters.

4. Auto Answer, Phone Book Settings, External Services Settings and Permissions

These settings may be left unchanged if no special needs are required. See chapter General Settings for more information.

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TANDBERG 770/880/990 MXP

5. Screen Settings

When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.

6. Software Options

To activate options for the system, a new option key must be entered in the Software Options menu (see paperwork accompanying the system). The Presenter option key should be entered under “New Option Key”. Any bandwidth option key should be entered under “New Bandwidth Key”. For more information on these options, please contact your TANDBERG representative.

7. Date and Time Settings

Select your preferred Date and Time Settings.

8. Save changes

Remember to save any changes made in a menu by selecting the Save button on the menu line and pressing OK.

Network configuration:

1. Open the Network menu

Press OK/Menu to open the Menu, if not already displayed. Select Control Panel - Network to open the Network menu.

2. ISDN configuration

Set the Network type to the desired network. Specify the settings for the selected network in the relevant menu. For details, follow the instructions in ISDN-BRI Settings. See also the examples in Appendix 9: Connecting the system to the Switched 56 network and in Appendix 10: Connecting the system to ISDN using NT1 network adapters.

3. LAN configuration

Select LAN Settings in the Network menu and specify the necessary LAN settings according to the instructions from your LAN administrator. For details, follow the instructions in LAN Settings. If there is an H.323 Gatekeeper present on your LAN, refer to H.323 Settings as well.

4. Network Profiles

Please refer to Network Profiles for details

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