1700
MXP
•Highly integrated stand-alone executive video system
•Integrated 20” LCD wide screen
•Integrated High Definition camera
•Simple user interface
•Optional MultiSite capabilities
•Optional presentation and dual video stream capabilities
•Headset connection for privacy
•Standards-based embedded encryption (AES & DES)
•Protection against network interruptions with automatic Downspeeding and IPLR
Software version F5
D13954.01
JUNE 2006
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Trademarks and Copyright |
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We recommend that you check out the |
All rights reserved. This document contains information |
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TANDBERG web site regularly for updated |
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that is proprietary to TANDBERG. No part of this publication |
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versions of this manual: |
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http://www.tandberg.net/support/ |
may be reproduced, stored in a retrieval system, or |
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documentation.php |
transmitted, in any form, or by any means, electronically, |
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mechanically, by photocopying, or otherwise, without the |
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prior written permission of TANDBERG. Nationally and |
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internationally recognized trademarks and tradenames are |
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the property of their respective holders and are hereby |
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acknowledged. |
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COPYRIGHT © 2006, TANDBERG |
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Philip Pedersens vei 22 |
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1366 Lysaker, Norway |
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Tel: |
+47 67 125 125 |
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Fax: |
+47 67 125 234 |
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e-mail: tandberg@tandberg.net |
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Disclaimer & License Agreements |
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We recommend that you check out the |
The information in this document is furnished for |
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TANDBERG web site regularly for updated |
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informational purposes only, is subject to change without |
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versions of this manual: |
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http://www.tandberg.net/support/ |
prior notice, and should not be construed as a commitment |
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documentation.php |
by TANDBERG. |
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TANDBERG reserves the right to amend any of the |
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information given in this document in order to take account |
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of new developments. |
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Every effort has been made to supply complete and |
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accurate information, however, TANDBERG assumes no |
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responsibility or liability for any errors or inaccuracies that |
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may appear in this document, nor for any infringements |
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of patents or other rights of third parties resulting from |
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its use. No license is granted under any patents or patent |
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rights of TANDBERG. |
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TANDBERG 1700MXP USER GUIDE
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG.
TANDBERG reserves the right to amend any of the information given in this document in order to take account of new developments.
Every effort has been made to supply complete and accurate information, however, TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior ritten permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.
Copyright notices for third-party software on the TANDBERG MXP systems are listed below:
•Full copies of the licenses and warranty statements are located on the product CD in the the license_files directory.
•The non-commercial third party code is distributed in binary form under the terms of non-copyleft style open source licenses such as BSD, Artistic, or MIT/X Consortium.
•The product also contains some binary code distributed in binary form under the terms of the GNU public license with an exemption which allows static links to non-copyleft commercial code.
•In accordance with section (3) of the GNU General Public License, copies of such code will be provided upon request by contacting TANDBERG. Please contact us by using the Online Support section at www.tandberg.net or the “contact us” section of this manual. Please provide USD 10.00 for media and shipping.
Contains iType™ from Monotype Imaging Corporation.
Copyright © 1988, 1989, 1991, 1992 by Carnegie Mellon University All Rights Reserved
CMU-SNMP is distributed under the terms of the CMU SNMP license which is an open source license similar to a BSD or X Consortium License.
Copyright © 2002,2003 Matt Johnston All rights reserved.
The Dropbear SSH2 server is distributed under the terms of the Dropbear License which is a MIT/X Consortium style open source license.
eCos, the Embedded Configurable Operating System.
Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under the terms of the GNU General Public License with a non-copyleft exception which allows staic links to non-copyleft programs. Portions
of the code are distributed under the terms of various BSD style licenses.
Copyright © 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc. Copyright © 2002, 2003 John Dallaway
Copyright © 2002, 2003 Nick Garnett Copyright © 2002, 2003 Jonathan Larmour Copyright © 2002, 2003 Andrew Lunn Copyright © 2002, 2003 Gary Thomas Copyright 9 2002, 2003 Bart Veer
Copyright © 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright © UNIX System Laboratories, Inc.
All or some portions of this file are derived from material licensed to the University of California by American Telephone and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System Laboratories, Inc.
Copyright © 1995, 1996, 1997, and 1998 WIDE Project. All rights reserved. Copyright © 2000 Brian Somers <brian@Awfulhak.org>
Copyright © 1998 The NetBSD Foundation, Inc. All rights reserved. Copyright © 1997 Niklas Hallqvist. All rights reserved.
Copyright © 1988 Stephen Deering.
Copyright © 1992, 1993 The Regents of the University of
California. All rights reserved.
This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University.
Copyright © 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper
Copyright © 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
The ExPat XML parser is distributed under the terms of the ExPat License which is a MIT/X Consortium style open source license
ICU
ICU License - ICU 1.8.1 Copyright © 1995-2003 International Business Machines Corporation and others. All rights reserved.
ICU is distributed under the terms of the ICU license which is a MIT/X Consortium style license.
Copyright © 1998-2004 The OpenSSL Project. All rights reserved.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)”
Copyright © 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved.
OpenSSL is distributed under the terms of the OpenSSL and SSLeay licenses which are both BSD style open source licenses.
Copyright © 1999, Mark Martinec. All rights reserved
Snprintf is distributed under the terms of the snprintf license which is a Frontier Artistic style open source license.
xSupplicant (wpa_supplicant) 802.1x
Copyright © 2002-2005, Jouni Malinen jkmaline@cc.hut.fi
xSupplicant is distributed under the terms of the xSupplicant license which is a BSD style open source license.
TANDBERG technology described in this manual is protected by one or more of the following U.S. Patent Nos. 5,584,077 - 5,838,664 - 5,600,646 - 7,010,119 - 7,034,860 and other patents are pending in the United States and/or other countries.
D 13954.01 |
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JUNE 2006 |
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Operator Safety / Environmental Issues |
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We recommend that you check out the |
For your own protection, please read the overleaf safety |
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TANDBERG web site regularly for updated |
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instructions completely, before operating the equipment |
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versions of this manual: |
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http://www.tandberg.net/support/ |
and keep this manual for future reference. The information |
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documentation.php |
in this summary is intended for operators. Carefully |
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observe all warnings, precautions and instructions both on |
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the apparatus and in the operating instructions. |
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TANDBERG 1700MXP USER GUIDE
For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions.
Retain this manual for future reference.
•Do not operate the apparatus under or near water – for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity.
•Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.
•Do not touch the product with wet hands.
•Unplug the apparatus from communication lines, mains power-outlet or any power source before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.
•Unplug the apparatus from communication lines before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.
•Do not block any of the ventilation openings of the apparatus. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
•Do not place the product in direct sunlight or close to a surface directly heated by the sun.
Never use this apparatus, or connect/disconnect communication cables or power cables during lightning storms.
Do not operate the apparatus in areas with high concentration of dust
Do not operate the apparatus in areas with vibration or place it on an unstable surface.
Power Connection and Hazardous
Voltage
•The product may have hazardous voltage inside. Never attempt to open this product, or any peripherals connected to the product, where this action requires a tool.
•This product should always be powered from an earthed power outlet.
•Never connect attached power supply cord to other products.
•In case any parts of the product has visual damage never attempt to connect mains power, or any other power source, before consulting service personnel
•The plug connecting the power cord to the product/power supply serves as the main disconnect device for this equipment. The power cord must always be easily accessible.
•Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it. Pay particular attention to the plugs, receptacles and the point where the cord exits from the apparatus.
•Do not tug the power cord.
•If the provided plug does not fit into your outlet, consult an electrician.
•Never install cables, or any peripherals, without first unplugging the device from it's power source.
•Always use the power supply (AC–DC adaptor) provided with this product.
•Replace only with power supply (AC–DC adaptor) specified by TANDBERG.
•Never connect attached power supply (AC–DC adaptor) to other products.
•Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.
•Unplug the apparatus from its power source and refer servicing to qualified personnel under the following conditions:
•If the power cord or plug is damaged or frayed.
•If liquid has been spilled into the apparatus.
•If objects have fallen into the apparatus.
•If the apparatus has been exposed to rain or moisture
•If the apparatus has been subjected to excessive shock by being dropped.
•If the cabinet has been damaged.
•If the apparatus seems to be overheated.
•If the apparatus emits smoke or abnormal odor.
•If the apparatus fails to operate in accordance with the operating instructions.
Use only accessories specified by the manufacturer, or sold with the apparatus.
Do not use communication equipment to report a gas leak in the vicinity of the leak.
D 13954.01 |
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JUNE 2006 |
TANDBERG 1700MXP USER GUIDE
Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products.
Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to following international environmental legislation and designing technologies that help companies, individuals and communities creatively address environmental challenges.
TANDBERG’s environmental objectives are to:
•Develop products that reduce energy consumption, CO2 emissions, and traffic congestion
•Provide products and services that improve quality of life for our customers
•Produce products that can be recycled or disposed of safely at the end of product life
•Comply with all relevant environmental legislation.
As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of certain heavy metals and brominated flame retardants to reduce the environmental impact of WEEE which is landfilled or incinerated.
TANDBERG has implemented necessary process changes to comply with the European RoHS Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC).
In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate take-back systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.
TANDBERG products put on the market after August 2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste administration or http://www.tandberg.net if you need more information on the collection and recycling system in your area.
As part of compliance with the European WEEE Directive, TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after August 13th 2005.
Please contact TANDBERG and provide the following details for the product for which you would like to receive recycling information:
•Model number of TANDBERG product
•Your company’s name
•Contact name
•Address
•Telephone number
•E-mail.
TANDBERG is pleased to announce that we have replaced the printed versions of our User Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web-based search feature helps you directly access the information you need. In addition, the TANDBERG video systems now have an intuitive on-screen help function, which provides a range of useful features and tips. The contents of the CD can still be printed locally, whenever needed.
D 13954.01 JUNE 2006
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Finding the Information You Need |
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We recommend that you check out the |
Thank you for choosing TANDBERG! |
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TANDBERG web site regularly for updated |
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The TANDBERG 1700MXP has been designed to provide |
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versions of this manual: |
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http://www.tandberg.net/support/ |
you with many years of safe, reliable operation. |
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documentation.php |
Your approach to the 1700MXP documentation depends on |
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what you want to do and how much you already know. |
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This User Guide has been divided into several separate |
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sections. Each section provides different information. |
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Depending on your requirements and your familiarity with |
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the 1700MXP and video meeting systems as such, you |
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may find that you use some parts of this User Guide often |
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and others not at all. |
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Our objective with this manual has been to address |
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your goals and needs. Please let us know how well we |
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succeeded! |
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1700
What’s in this User Guide?
Disclaimer & License Agreements |
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Disclaimer & License Agreements, Patent Information |
............4 |
Disclaimer..................................................................... |
4 |
License Agreements...................................................... |
4 |
Agfa ............................................................................. |
4 |
CMU-SNMP .................................................................. |
4 |
Dropbear - an SSH2 server ............................................ |
4 |
eCos............................................................................. |
4 |
ExPat XML Parser ......................................................... |
4 |
ICU .............................................................................. |
4 |
OpenSSL....................................................................... |
4 |
snprintf ........................................................................ |
4 |
Patent Information......................................................... |
4 |
Operator Safety / Environmental Issues |
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Safety Instructions........................................................................... |
6 |
Water and Moisture....................................................... |
6 |
Cleaning........................................................................ |
6 |
Ventilation..................................................................... |
6 |
Lightning....................................................................... |
6 |
Dust.............................................................................. |
6 |
Vibration....................................................................... |
6 |
Power Connection and Hazardous Voltage....................... |
6 |
Servicing....................................................................... |
6 |
Accessories................................................................... |
6 |
Communication Lines.................................................... |
6 |
Environmental Issues....................................................................... |
7 |
TANDBERG’s Environmental Policy.................................. |
7 |
European Environmental Directives................................. |
7 |
Waste Handling ............................................................ |
7 |
Information for Recyclers............................................... |
7 |
Digital User Guides ....................................................... |
7 |
Getting Acquainted with the System |
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Preparing for Use........................................................................... |
13 |
Viewing Angle Adjustment............................................ |
13 |
Connecting Headset.................................................... |
13 |
Connecting Cables....................................................... |
13 |
Camera Matters.......................................................... |
13 |
Waking Up the System.................................................................. |
14 |
Waking Up the System................................................. |
14 |
Even Incoming Calls Wake Up the System..................... |
14 |
Remote Control Navigation Basics................................ |
14 |
If the System Fails to Respond..................................... |
14 |
The Remote Control Unit.............................................. |
14 |
Operating Principles...................................................................... |
15 |
Basic Menu Navigation Rules....................................... |
15 |
Entering Alphanumeric Information............................... |
15 |
Editing a Setting Using Radio Buttons........................... |
15 |
There are Three Ways to Leave a Menu......................... |
15 |
Camera Adjustments..................................................................... |
16 |
About Camera Adjustments.......................................... |
16 |
Adjusting the Camera................................................... |
16 |
The icons Appearing on the Screen............................................. |
17 |
About the Icons........................................................... |
17 |
Dual Video Stream....................................................... |
17 |
Microphone Off............................................................ |
17 |
Secure Conference, AES.............................................. |
17 |
Telephone................................................................... |
17 |
Volume Off.................................................................. |
17 |
Secure Conference, DES.............................................. |
17 |
On Air ......................................................................... |
17 |
Not Secure Conference................................................ |
17 |
Bad Network................................................................ |
17 |
Selfview........................................................................................... |
18 |
About Selfview............................................................. |
18 |
Navigation Tools.......................................................... |
18 |
Using Selfview Outside a Call....................................... |
18 |
Using Selfview in a Point-to-Point Call........................... |
18 |
Using Selfview with Dual Video Stream......................... |
18 |
Screen Layout................................................................................ |
19 |
About Screen Layout.................................................... |
19 |
Using the Remote Control to Determine |
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the Screen Layout........................................................ |
19 |
Picture in Picture......................................................... |
19 |
Picture outside Picture................................................. |
19 |
Auto Layout................................................................. |
19 |
Local PC Display............................................................................ |
20 |
About Local PC Display................................................ |
20 |
Using the Display as Local PC Display........................... |
20 |
Sound Matters................................................................................ |
21 |
Mic Off........................................................................ |
21 |
Adjusting the Volume................................................... |
21 |
Headset Recommendations......................................... |
21 |
Loudspeakers or Headset?.......................................... |
21 |
Using the Internal/Headset Switch............................... |
21 |
Numerical Keypad Features......................................................... |
22 |
What Happens When You Press a Key |
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on the Numerical Keypad? .......................................... |
22 |
Using the Number Key Settings.................................... |
22 |
Touch Tones................................................................ |
22 |
Using the Numerical Keypad in Alphanumerical Mode.... |
22 |
Standby........................................................................................... |
23 |
About Standby............................................................. |
23 |
Leaving Standby Mode................................................. |
23 |
To Enable Immediate Standby Mode............................. |
23 |
To Enable Delay Standby Mode for 1 Hour..................... |
23 |
To Enable Delay Standby Mode for 3 Hours................... |
23 |
D 13954.01 |
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JUNE 2006 |
Call Handling |
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Access Codes................................................................................. |
25 |
About Access Codes.................................................... |
25 |
Making Calls when Prompted for an Access Code.......... |
25 |
Making Point-to-Point Video & Telephone Calls Manually..... |
26 |
Making Video Calls Manually........................................ |
26 |
Making Telephone Calls Manually................................. |
26 |
Choosing Between Video and Telephone Call................ |
26 |
Making Point-to-Point Calls Using the Phone Book.................. |
27 |
About the Phone Book................................................. |
27 |
Making Calls Using the Phone Book.............................. |
27 |
System Asks for Access Code? .................................... |
27 |
Making Calls with Two Parties at the Same Time .................. |
28 |
About this Feature....................................................... |
28 |
Calling Two Parties Simultaneously............................... |
28 |
Transfer of a SIP Call ................................................................... |
29 |
About Transfer............................................................. |
29 |
Consultative Transfer................................................... |
29 |
Unattended Transfer.................................................... |
29 |
MultiSite Conferences – Adding Calls ....................................... |
30 |
About MultiSite Conferences........................................ |
30 |
Adding Calls................................................................ |
30 |
Altering the Call Settings.............................................................. |
31 |
About Call Settings...................................................... |
31 |
To Alter the Call Settings.............................................. |
31 |
Streaming....................................................................................... |
32 |
About Streaming.......................................................... |
32 |
To View the Streaming ................................................. |
32 |
Streaming Settings...................................................... |
32 |
Allow Remote Start ..................................................... |
32 |
Announcements .......................................................... |
32 |
Utilizing Streaming....................................................... |
32 |
Password ................................................................... |
32 |
Video Rate .................................................................. |
32 |
Address ...................................................................... |
32 |
Address Port .............................................................. |
32 |
TTL/Router Hops......................................................... |
32 |
Streaming Source ....................................................... |
32 |
Answering an Incoming Call........................................................ |
33 |
About Incoming Calls and Privacy................................. |
33 |
Want to Change the Video Alert Audio Signal?............... |
33 |
Incoming Calls will Produce the Below Menu................. |
33 |
To Accept an Incoming Call........................................... |
33 |
To Reject an Incoming Call........................................... |
33 |
Using Do Not Disturb................................................... |
33 |
Ending an Ongoing Call................................................................ |
34 |
Ending a Point-to-Point Call........................................... |
34 |
Ending a MultiSite Call................................................. |
34 |
Basic Phone Book Features......................................................... |
35 |
Accessing the Phone Book........................................... |
35 |
Accessing the alphanumeric characters........................ |
35 |
The Call Log – Placed, Missed & Received Calls............ |
35 |
Call Log Options.......................................................... |
35 |
Searching in the Phone Book...................................................... |
36 |
About Searching in the Phone Book.............................. |
36 |
Searching in the Phone Book........................................ |
36 |
Adding New Contacts to the Phone Book.................................. |
37 |
Adding a New Contact Manually.................................... |
37 |
Adding a New Contact Directly from the Call Log........... |
37 |
Editing Entries in the Phone Book.............................................. |
38 |
Editing a Contact in My Contacts.................................. |
38 |
Deleting a Contact in My Contacts................................ |
38 |
Creating Multisite Contacts in the Phone Book....................... |
39 |
About Multisite Contacts.............................................. |
39 |
Bandwidth for a MultiSite Contact Call.......................... |
39 |
Defining a New MultiSite Contact................................. |
39 |
Editing Multisite Contacts in the Phone Book.......................... |
40 |
Viewing the Participants in a MultiSite Contact.............. |
40 |
Editing the Participants in a MultiSite Contact............... |
40 |
Deleting a MultiSite Contact in My Contacts.................. |
40 |
Video Meeting Features |
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Features Overview......................................................................... |
42 |
Screen Layout............................................................. |
42 |
Far End Camera Control............................................... |
42 |
Snapshots................................................................... |
42 |
Presentations.............................................................. |
42 |
Presets....................................................................... |
42 |
Text Chat..................................................................... |
42 |
Dual Video Stream....................................................... |
42 |
Accessing Far End Video Sources................................. |
42 |
Streaming................................................................... |
42 |
Far End Camera Control – Pan, Tilt and Zoom......................... |
43 |
About Far End Camera Control...................................... |
43 |
Panning, Tilting, and Zooming the Far End Camera........ |
43 |
Far End Camera Control – Using Far End Camera Presets..... |
44 |
About Camera Presets................................................. |
44 |
Using the Far End Preset.............................................. |
44 |
Presentation................................................................................... |
45 |
About Presentation...................................................... |
45 |
Running a Presentation................................................ |
45 |
Dual Video Stream........................................................................ |
46 |
About Dual Video Stream............................................. |
46 |
Dual Stream and Bandwidth......................................... |
46 |
No Dual Video Stream?................................................ |
46 |
Running a Presentation Using Dual Video Stream.......... |
46 |
Snapshots........................................................................................ |
47 |
About Snapshots......................................................... |
47 |
Taking a Snapshot Using the Remote Control................ |
47 |
Taking a Snapshot Using the Menu............................... |
47 |
Displaying a Snapshot................................................. |
47 |
Gaining Access to the Far End Video Sources.......................... |
48 |
About Far End Video Sources....................................... |
48 |
Far End Video Options.................................................. |
48 |
Accessing the Far End Video Sources........................... |
48 |
Text Chat......................................................................................... |
49 |
About Text Chatting...................................................... |
49 |
Chatting with the Other Party........................................ |
49 |
MultiSite Features |
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Video Meetings with Several Participants – an Overview........ |
51 |
About MCU and MultiSite............................................. |
51 |
Who Becomes the Host?.............................................. |
51 |
Request, Release, and Assign Floor.............................. |
51 |
Terminal Names........................................................... |
51 |
Split Screen and Voice Switching.................................. |
51 |
Layout......................................................................... |
51 |
Request and Release Floor.......................................................... |
52 |
About Requesting and Releasing Floor.......................... |
52 |
Requesting and Releasing Floor................................... |
52 |
Automatic Full Screen When Requesting Floor............... |
52 |
Assign Floor.................................................................................... |
53 |
About Assigning Floor.................................................. |
53 |
Assigning Floor............................................................ |
53 |
Automatic Full Screen When Requesting Floor............... |
53 |
Terminal Names............................................................................. |
54 |
About Terminal Names................................................. |
54 |
Displaying Terminal Names.......................................... |
54 |
Layout.............................................................................................. |
55 |
About Layout............................................................... |
55 |
Setting Display Layout................................................. |
55 |
The Layout Options Available........................................ |
55 |
Control Panel |
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The Remote Control....................................................................... |
57 |
An Overview of the Control Panel............................................... |
58 |
Control Panel Options.................................................. |
58 |
An Overview of the Control Panel Settings............................... |
59 |
Password Protection of the Control Panel Settings................ |
60 |
Password Protection.................................................... |
60 |
Clear an Existing Password.......................................... |
60 |
Set a Password............................................................ |
60 |
Gain Access to a Password Protected Control Panel |
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Settings Menu............................................................. |
60 |
General Settings – an Overview................................................... |
61 |
Language........................................................................................ |
62 |
D 13954.01 |
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JUNE 2006 |
System Name Settings................................................................. |
63 |
Autoanswer..................................................................................... |
64 |
Phone Book Settings.................................................................... |
65 |
External Services........................................................................... |
66 |
Permissions.................................................................................... |
67 |
Access Codes................................................................................. |
68 |
About Access Code Applications................................... |
68 |
Defining and Uploading Access Codes.......................... |
68 |
Access Codes Activated – How It Looks........................ |
68 |
Screen Settings.............................................................................. |
69 |
Software Options............................................................................ |
70 |
Date and Time Settings................................................................. |
71 |
Menu Settings................................................................................. |
72 |
Kiosk Mode Settings...................................................................... |
73 |
Kiosk Mode................................................................. |
73 |
Startup Settings.............................................................................. |
74 |
Icons................................................................................................. |
75 |
Presentation Settings – an Overview.......................................... |
76 |
Presentation Start / H239 Enabling.......................................... |
77 |
Call Video Source............................................................................ |
78 |
Presentation Source...................................................................... |
79 |
Snapshot Source........................................................................... |
80 |
Auto-Display Snapshot................................................................. |
81 |
PIP Placing..................................................................................... |
82 |
VNC Settings................................................................................... |
83 |
PC SoftPresenter and VNC........................................................... |
84 |
About PC SoftPresenter............................................... |
84 |
Configuring the VNC Server Software............................ |
84 |
Showing PC Contents – |
|
Using the PC Soft Presenter & VNC.............................. |
84 |
Call Quality Settings – an Overview............................................ |
85 |
Video Algorithm............................................................................. |
86 |
Audio Algorithm............................................................................. |
87 |
AAC-LD 128 kbps (Stereo Audio)................................................ |
88 |
Natural Video.................................................................................. |
89 |
Maximum Upstream Rate (kbps)................................................ |
90 |
Video Quality.................................................................................. |
91 |
About Intelligent Video Management (IVM) on TANDBERG |
|
Systems........................................................................................... |
92 |
Intelligent Video Management (IVM).............................. |
92 |
Motion ....................................................................... |
92 |
Sharpness................................................................... |
92 |
IVM Resolution............................................................ |
92 |
Native Resolutions....................................................... |
92 |
Default Call Settings – an Overview........................................... |
93 |
Default Video Call Settings.......................................................... |
94 |
Default Net Settings...................................................................... |
95 |
Default Bandwidth Settings......................................................... |
96 |
Audio Settings – an Overview....................................................... |
97 |
Level Settings................................................................................. |
98 |
Headset Output Levels (from System)........................... |
98 |
Headset Input Levels (to System)................................. |
98 |
Headset input.............................................................. |
98 |
Headset Output........................................................... |
98 |
Alert Tones & Volumes................................................................. |
99 |
Graphical View of Settings......................................................... |
100 |
Video Settings – an Overview.................................................... |
101 |
MCU Status Line.......................................................................... |
102 |
Floor to Full Screen..................................................................... |
103 |
Web Snapshot.............................................................................. |
104 |
MultiSite Picture Mode............................................................... |
105 |
Video Name.................................................................................. |
106 |
Security Settings – an Overview................................................ |
107 |
Encryption..................................................................................... |
108 |
Network Settings – an Overview............................................... |
109 |
IP Settings (I)................................................................................ |
110 |
IP Settings (II)............................................................................... |
111 |
H.323 Settings (I)........................................................................ |
112 |
H.323 Settings (II) – Gatekeeper Settings.............................. |
113 |
H.323 Settings (III) – CallManager Settings........................... |
114 |
H.323 Settings (IV) – Advanced NAT Settings........................ |
115 |
About Network Address Translation (nat) ................... |
115 |
SIP Settings (I)............................................................................. |
116 |
SIP Settings (II)............................................................................ |
117 |
Current RFC’s and Drafts supported:.......................... |
117 |
Wireless LAN Settings................................................................ |
118 |
SNMP Settings............................................................................. |
119 |
IP Services.................................................................................... |
120 |
Quality of Service (I) – QoS Type............................................... |
121 |
Quality of Service (II) – IP Presedence Video......................... |
122 |
Quality of Service (III) – IP Presedence Telephony................ |
123 |
Quality of Service (IV) – Diffserv Video.................................... |
124 |
Quality of Service (V) – Diffserv Telephony............................. |
125 |
IEEE802.1x................................................................................... |
126 |
Network Profiles.......................................................................... |
127 |
Data Port....................................................................................... |
128 |
Restore Default Settings (I)....................................................... |
129 |
The Default Settings.................................................. |
129 |
Restore Default Settings (II)...................................................... |
130 |
Restore Default Settings (III)..................................................... |
131 |
On-line User Guide....................................................................... |
132 |
Diagnostics – an Overview......................................................... |
133 |
System Information..................................................................... |
134 |
Call Status.................................................................................... |
135 |
Detailed Call Status.................................................................... |
136 |
System Selftest............................................................................ |
137 |
View Adminstrator Settings....................................................... |
138 |
IP Address Conflict Check.......................................................... |
139 |
Warnings....................................................................................... |
140 |
Audio Demo.................................................................................. |
141 |
D 13954.01 |
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JUNE 2006 |
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Getting Acquainted with the System |
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We recommend that you check out the |
Before you start using the system we recommend that |
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TANDBERG web site regularly for updated |
you take your time to read through this section of the |
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versions of this manual: |
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User Guide to get you up and going. |
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http://www.tandberg.net/support/ |
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documentation.php |
This section outlines how to connect the system and |
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the basic operating principles. Important video and |
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sound matters are also covered. |
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Getting Acquainted with the System
TANDBERG 1700 MXP USER GUIDE
Tilt the display manually to get a better viewing angle.
For more on the use of headset and microphone, see Sound Matters.
Headset toggle button
Headset out
Headset microphone
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Connecting Cables |
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Connect cables as shown. |
Connect the |
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DVI-I for PC |
video system |
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to your LAN |
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presentations |
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RS-232 |
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Audio / Line In |
(for adminstrator use) |
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for PC sound |
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To let the PC and |
Power |
the video system |
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share a single LAN |
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connection, connect |
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your PC to the LAN |
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through the video |
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system. |
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The mirror |
CAUTION! Do not rest the system |
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on the camera or on the screen. |
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to help you |
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Use the mirror to locate the |
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locate the |
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connectors. |
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connectors |
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is here. |
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There is a lid in the accessories box. Mount the lid as shown. The lid will be held in place by magnets.
The Lens Cap is held in place by a magnet.
Turn the ring to focus the camera. To see yourself press the
Selfview key on the Remote Control.
Selfview key
Tilt the camera manually to make it point at you.
Some drawing details may differ from actual system.
D 13954.01 |
13 |
JUNE 2006 |
Getting Acquainted with the System
TANDBERG 1700 MXP USER GUIDE
Wake up the system by picking up the remote control.
The system will now produce the Welcome screen. The welcome screen presents the menu and displays your main camera image in the background (display main camera is the default setting).
The IP number and the system name are displayed in the upper right corner. The IP Number is the dial-in number of the system.
The welcome screen provides you with system information:
•System Name
•Your IP Address or IP Number
•Indications of Missed Calls or Warnings, if applicable.
You may customize the text on the welcome screen. See Menu Settings for how to edit the welcome text.
Even Incoming Calls Wake Up the System! |
The Remote Control Unit |
When the system is not in use, it is in standby mode and the screen is black. An incoming call or pressing any key on the remote control will also wake up the system. Restrictions apply when the Do not disturb function has been activated.
Arrow keys. Navigate in the menu with the Arrow keys. The orange selector on screen shows the selected item. Press OK to select.
Cancel key. In the main menu, pressing Cancel will hide the
menu. If the menu is hidden, bring it back
with OK. In other menus, pressing Cancel
takes you one step back. In an input field,
pressing Cancel will delete characters/numbers to the left.
Back/Cancel key. The icon corresponds to the Cancel key on the remote.
•Make sure that the system is connected to mains.
•Make sure the Remote Control has working batteries.
Mic Off turns your microphone on and off.
Press OK to show the menu and select menu items.
Volume + and – adjusts the volume.
Layout key toggles between full screen and different display layouts.
Press the Call key to place a call. |
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Presets |
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Presets Not used on 1700 MXP.
The Alphanumerical keypad functions in the same manner as a cellular phone.
Snapshot |
Touch tones |
Snapshot takes a snapshot, but only during a call.
Presentation key switches to a predefined presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear.
Arrow keys are used to navigate in the menus.
Use Zoom + and – to zoom the camera in and out.
Selfview displays your outgoing video. Press again to turn off.
Cancel takes you back one step in the menu system, i.e. to leave a menu undoing any changes. Use Cancel to delete characters in an input field. Press and hold the Cancel key for 1 second to close the menu.
Use the End Call key to end the current call. Pressing this key when not in a call will place the system in Standby mode.
Use the Phone Book to store and recall video contacts for easy placement of calls.
Press Touch tones when you are in a call and need to dial extension numbers etc. Press the OK button to exit Touch tones.
D 13954.01 |
14 |
JUNE 2006 |
Getting Acquainted with the System
TANDBERG 1700 MXP USER GUIDE
Pick up the remote control to wake up the system or press OK to display the main menu line.
Use the Arrow keys to navigate in the submenu.
Note! Your administrator may have password protected the Control Panel. However, this does not change the principles of operation explained here.
The menu line will be displayed.
Once a topic has been selected, press OK to enter that topic. Navigate as described above.
Use the horizontal Arrow keys to navigate in the menu line and press OK to enter a submenu.
To go deeper into the menu structure, all menus with an arrow appended allow you to enter a submenu by means of the OK or Right Arrow key. Navigate as before.
Entering Alphanumeric Information |
Editing a Setting Using Radio Buttons |
There are Three Ways to Leave a Menu |
This little icon (abc) indicates that the system expects alphanumeric text entry. Consequently, the (otherwise) numerical keypad is set to alphanumeric mode. Press # to switch between upper case (ABC) and lower case (abc)
letters. Press and hold # to switch between purely numerical (123) and alphanumerical (abc/ABC) functionality.
More on this can be found in Numerical Keypad Features.
Radio buttons, use Horizontal Arrow keys to select the appropriate setting. Press OK to select a setting.
Cancel. Select this icon to leave menu undoing any changes.
Select this icon to Restore Default Settings.
Save. Select this icon and press OK to leave the menu putting changes into effect.
D 13954.01 |
15 |
JUNE 2006 |
Getting Acquainted with the System
TANDBERG 1700 MXP USER GUIDE
About Camera Adjustments |
Adjusting the Camera |
The focus of the camera is adjusted manually by rotating the ring as pointed out in Preparing for Use.
The camera can be tilted manually as explained on the same page.
This leaves us with the following adjustments carried out through the menu system:
•Whitebalance
•Brightness
•Backlight Compensation
Press OK and navigate to the Camera Control icon. |
Click OK to enter the Picture Control options and navigate to the |
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Picture Control icon. |
Click OK and use the Arrow keys to navigate and adjust or select the settings available. Click OK when satisfied, navigate to any other settings in need of adjustment and repeat the procedure. Exit the menu in the usual manner.
D 13954.01 |
16 |
JUNE 2006 |
Getting Acquainted with the System
TANDBERG 1700 MXP USER GUIDE
About the Icons |
Microphone Off |
Volume Off |
On Air |
To help you immediately realise the present status of important actions, states, and events taking place, there is a number of icons appearing on the screen, whenever applicable.
Some of these may be turned off, if you so wish. This is done from the Control Panel > Icons. Observe that the Control Panel settings may have been password protected by your system administrator.
This indicator is shown when the microphone is turned off. Press the Mic off button of the remote control to toggle between On and Off.
This indicator is shown when the volume is turned off. Press Volume + to turn the volume back on.
When you have the floor in a multisite conference this is indicated by the On Air icon.
Secure Conference, AES |
Secure Conference, DES |
This double padlock indicator is shown |
This padlock indicator is shown when DES |
when AES encryption (Secure Conference) |
encryption (Secure Conference) is active. |
is active. |
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Dual Video Stream |
Telephone |
Dual video stream activated is indicated by |
This indicator is shown when there also are telephone only participants in a multisite confer- |
this icon: |
ence. Indications are given for 1, 2, 3 or more than 3 participants. Icons turn green when a |
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telephone participant has the floor. |
This open padlock indicator is shown during the initialization phase for AES or DES encryption. During this period the call is not secure.
This indicator appears if the system detects network anomalies like packet loss, jitter etc., during a call. Open the menu by pressing the OK/Menu button and select the warnings icon too see details.
D 13954.01 |
17 |
JUNE 2006 |
Getting Acquainted with the System
TANDBERG 1700 MXP USER GUIDE
In this User Guide, the term Selfview means the outgoing image. In a
normal call using the main camera, this is the image of yourself. The Selfview button toggles the images between Far End, Selfview and Dual Video Stream (if applicable).
Using Selfview Outside a Call |
Using Selfview in a Point-to-Point Call with Dual Video Stream |
Dual video stream
Near end video |
Black screen/logo |
Pressing the Selfview key will switch between the near end video and a black screen (or a logo if uploaded) on the main monitor. How to upload a logo is described in Web Snapshot.
Near end video
Far end video
Far end video Near end video
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In a point to point call, press the Selfview key once to switch from |
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far end video to near end video to see a full screen picture of the |
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outgoing video. Press Selfview again to go back to normal. |
Presets |
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In a point to point call with a dual video stream, the duo video is displayed |
Snapshot Touch tones |
in the big picture. Press the Selfview button to toggle to the Near End pic- |
The Remote |
ture, then the Far End picture, and finally back to the Dual Video Stream. |
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Control keypanel |
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D 13954.01 |
18 |
JUNE 2006 |
Getting Acquainted with the System
TANDBERG 1700 MXP USER GUIDE
About Screen Layout |
Picture in Picture |
Picture outside Picture |
Auto Layout |
The layout of the screen can either be shown as Picture In Picture (PIP) or Picture Outside Picture (POP) when displaying more than one video image. For widescreen monitors, POP is recommended. The behavior of the Layout key depends on the Picture Layout setting in Control Panel > Screen Settings.
When Picture Layout is set to PIP, the Layout key makes it possible to see a second image in a smaller view in one of the corners of the screen. The second image will be placed on top of the main image. You are free to choose in which corner the second image is to be displayed.
Picture-in-Picture
When Picture Layout is set to POP, the Layout key makes it possible to see up to three images in a composition optimized for wide screens. The second image can be displayed either as
a side-by-side the main image (1+1) or smaller images next to the main image (1+2 and 1+3).
Press the Layout button once to get side- by-side view (1+1). Press again to get the layouts 1+2 and 1+3, and finally go back to full screen view. You can also go back to full screen directly by pressing and holding Layout for 1 second.
Picture-outside-Picture
The system will automatically choose the best layout for your call. You can, however, always change layout manually with the Layout key. Auto Layout applies when you open or close a dual video stream, or add or disconnect participants.
Auto Layout also includes automatic PIP. That implies that PIP will be shown when suitable, e.g. to display selfview when you move your near end camera. The automatic PIP times out after a couple of seconds.
Off means no automatic layout changes during a call – you must manually control the images with the Layout key. Auto Layout is default On. To turn Auto Layout Off, go to Control Panel > Screen Settings.
Note! Depending on the number of participants in your video meeting and whether you use a dual video stream or not, some of the locations of the screen layouts may be empty. The actual positioning of each picture as you press the Layout key, may vary from the above examples.
Full screen |
Side-by-Side (1+1) |
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1+3 |
1+2 |
D 13954.01 |
19 |
JUNE 2006 |
Getting Acquainted with the System
TANDBERG 1700 MXP USER GUIDE
About Local PC Display |
Using the Display as Local PC Display |
When using the screen as your PC screen, we recommend that you set Local PC Display to On – see Screen Settings in Control Panel. This implies that you can display your PC locally while having a video-confer- ence, and you can keep on working without having the Far End party viewing your PC screen.
We also recommend to have the Auto Layout setting set to On (default) to get a suitable layout when toggling from Local PC Display mode to standard conference mode.
Use the Selfview key to toggle between Local PC Display mode and standard videoconference mode. An indicator tells you that your PC image is displayed locally.
Example: You are using the system as a PC and get an incoming call.
When the setting Use Screen as Local PC monitor is On, you will keep your PC image displayed locally and the incoming call pops up in a PIP or as smaller images in a 1+3 layout, depending on your system. You will see Local PC displayed in the big picture and Far End and/or Near End (yourself) displayed in smaller pictures.
Press the Selfview key to switch to standard conference mode. The Local PC image is no longer displayed and Far End is displayed in the big picture or full screen. Press Selfview again to see Near End. Pressing Selfview a third time will bring back the Local PC display mode.
You are using the monitor |
You accept an |
as a PC monitor. |
incoming call. |
Local PC display.
Near end video |
Far end video |
D 13954.01 |
20 |
JUNE 2006 |
Getting Acquainted with the System
Mic Off |
Loudspeakers or Headset? |
TANDBERG 1700 MXP USER GUIDE
To mute the microphone during a call, press the Mic Off button. An on-screen indicator appears in the upper right corner when the microphone is Off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing the Mic Off button one more time will activate the microphone again.
Note! Mic Off will mute all microphone inputs, but it will not mute audio from any AUX and VCR inputs.
When an incoming call is answered, the microphone may be in the off state because the Auto Answer setting is On+Mic Off, see Control Panel > Auto Answer. The icon will flash once you start speaking. Remember to turn on the microphone before a meeting.
Mic Off key
This icon indicates that the microphone has been turned off.
Your system comes with built-in loudspeakers and microphones. In addition you may connect a headset, with or without microphone, to the system. Once you connect a headset and/or a microphone to the system, this will be detected automatically.
If you use… |
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…and then connect… |
…you will end up using |
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Internal |
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Headset |
loudspeaker |
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the headset only |
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loudspeaker |
Internal |
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Internal |
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microphone |
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microphone |
Headset |
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Headset |
loudspeaker |
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the microphone |
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loudspeaker |
Internal |
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Headset |
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of the headset |
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microphone |
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microphone |
Press the Volume keys to adjust the volume level. An on-screen indicator will show the current level. When the volume bar changes
colour to yellow and red, the
sound is compressed to avoid distortion.
Internal |
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Internal |
loudspeaker |
the microphone |
loudspeaker |
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Internal |
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Internal |
of the headset only |
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microphone |
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microphone |
•Standard 3.5mm jack for microphone input
•Standard 3.5mm stereo jack for earphone output.
•Earphone Frequency Range: Min. 100–8000 Hz (100–16000 Hz recommended)
•Mic. Frequency Range: Min. 100–8000 Hz (100–16000 Hz recommended)
•Earphone impedance: 16–500 W
•Microphone sensitivity: –39 dBV/Pa ± 5 dB
•Phantom voltage for microphone: 5 Vdc
•Microphone load impedance: 2.2 kW
Most standard PC-headsets will work. The headset may have integrated volume control and/or a noise cancelling microphone without the risk of degrading the sound.
Level settings can be made by means of the Control Panel, see Level Settings.
There are connectors for the headset and the headset-microphone on the left side of the socket, when viewed from the front – see Fig.
The little switch is used to toggle between the system’s own |
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speakers/microphone and the headset’s. |
Headset |
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• |
If you connect headset only (no microphone) the toggling will be |
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toggle button |
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between the systems’s loudspeakers and the headset’s. |
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Headset |
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• |
If you connect headset and mic., the toggling will be between the system’s |
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out |
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speakers/microphone and the headset’s. |
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Headset |
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• |
If you connect a microphone only (no headset), nothing will happen |
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microphone |
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when you press the switch. |
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D 13954.01 |
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JUNE 2006 |
Getting Acquainted with the System
TANDBERG 1700 MXP USER GUIDE
That depends on the context. The following guidelines apply:
•Pressing a Numerical key when outside a call will produce the Call menu.
•Once positioned inside an entry field requiring alphanumeric entries, the system automatically goes to ABC mode. Entering letters is similar to a cellular phone – see right.
•Once positioned inside an entry field requiring numerical entries, the system automatically switches to 123 mode allowing numbers to be dialled with the Numerical keys as usual.
When Number Key Settings is set to Manual (Control Panel > Menu Settings) a menu will be displayed once you press a numerical key inside a call.
•Select Add another Call to add participants
•Select Dial Extension Number to dial touch tones
•Select Use Presets to have the system interpret the number as camera preset addressing.
Whenever alphanumerical entries are expected by the system, a small abc appears in the right lower corner of the entry field.
In this mode, entries from the Numerical keypad are automatically interpreted as alphanumeric entries in the same way as on a cellular phone.
Guidelines:
•
•Press the key as many times as needed to access the correct letter.
•Change to lower or back to upper case letters with the# a/A key, and space with the 0 _ key.
•To write numbers in a text input field, repeatedly press the corresponding key a number of times until the digit appears.
Example: How do I write System 123 in the System Name input field (in General in Administrator Settings)?
Do as follows:
1. Press the 7-key four times to get an S.
Presets
If you are a power user, you may not want this menu to appear. It may therefore be set to your preferred setting in the Control Panel > Menu Settings.
Observe that the Control Panel may have been password protected by your adminstrator.
To activate dialling touch tones during a call, press the Touch tones button. An indicator will let you know that Touch tones are enabled. Finish with OK to exit
Touch tone mode.
2. Press the #-key once to switch between upper case and lower case letters.
3. Press the 9-key three times to get a y.. Press the 7-key four times to get an s.
5. |
Press the 8 |
-key once to get a t. |
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Snapshot |
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Touch tones |
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. Press the 3-key twice to get an e. |
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7. |
Press the 6 |
-key once to get an m. |
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8. Press the 0-key once to get space.
. Press the 1-key three times to get a 1.
10.Press the 2-key four times to get a 2.
11.Press the 3-key four times to get a 3.
D 13954.01 |
22 |
JUNE 2006 |
Getting Acquainted with the System
TANDBERG 1700 MXP USER GUIDE
The system will automatically go to Standby Mode when it is not in use. In Standby Mode, the screen(s) will turn black. It is, however, still possible to receive incoming calls.
The Standby Mode of the system should be enabled if the system is to be left idle.
Press OK and navigate to the |
Navigate to the Standby now icon |
The system will now enter Standby |
Standby icon. Select Standby from |
and click OK. |
Mode immediately. |
the menu and click OK. |
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Leaving Standby Mode |
To Enable Delay Standby Mode for 1 Hour |
When the system is in Standby, pick up the remote control, or press any of its keys to activate the system again.
Note! Standby is not activated by switching off the power to the monitor(s) (some systems come with monitors that are not possible to switch off.).
Tip! If the system is set for Use screen as Local PC monitor, see Control Panel > Screen Settings, the Standby mode will be disabled when the codec detects a video signal from the
PC. When the PC video signal no longer is detected, the standby mode will be re-enabled.
Press OK/Menu and navigate to the |
Navigate to the Delay Standby for 1 |
The system will enter Standby Mode |
Standby icon. Select Standby from |
hour icon and click OK. |
in 1 hour from now. |
the menu and click OK. |
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Press OK/Menu and navigate to the |
Navigate to the Delay Standby for 3 |
The system will enter Standby Mode |
Standby icon. Select Standby from |
hours icon and click OK. |
in 3 hours from now. |
the menu and click OK. |
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D 13954.01 |
23 |
JUNE 2006 |
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Call Handling |
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We recommend that you check out the |
Your TANDBERG 1700 MXP can do point-to-point video and |
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TANDBERG web site regularly for updated |
telephone calls as well as video conferences with up to 4 |
|
versions of this manual: |
||
video calls and 3 telephone calls (this is called MultiSite). |
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http://www.tandberg.net/support/ |
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|
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documentation.php |
This section of the User Guide outlines the call handling |
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procedures and features. |
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Please observe that some topics covered apply to point-to- |
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point call handling only, while others apply to MultiSite call |
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handling only. In addition some apply to both situations. |
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These are all covered in this section. |
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Call Handling
TANDBERG 1700 MXP USER GUIDE
About Access Codes |
Making Calls when Prompted for an Access Code |
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Your TANDBERG system may, or may not, be set up to require Access Codes to be typed in before a call can be made.
Access Codes are used for two things; call restrictions and billing opportunities.
Call restrictions may be applied by installing a file of valid access codes that must be entered to permit calls to be made.
This installation is typically made from TMS (TANDBERG Management Suite
– available separately).
Billing opportunities. Assume that an access code is needed whenever you make a call. Your company may have different access codes for the different clients of your company.
Then, the access code used may be picked up by TMS to generate statistics on who is calling whom, when, and for how long time.
This information may later form the basis for billing clients or departments. Observe that in this case there will be no strict need for installing an Access Code file on your system – TMS will still have access to the codes you have assigned to the calls. In this case any code entered will be considered valid.
Of course, the two may be combined to form a billing system with call restrictions.
This will then become a system that acts as forced billing.
Access Codes can be up to 16 characters long.
The Access Codes feature is activated in the Security Settings menu of the Control Panel. The activation/deactivation of the feature may be password protected by your System Administrator. If in doubt, consult your System Administrator.
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Prepare to make a call |
When prompted for an Access Code, |
– by dialling manually |
enter the code using the Numerical |
|
|
– by using the phone book |
keypad, which now will be set to ABC |
|
|
mode automatically. |
Proceed with your calling as described throughout this section of the User Guide.
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TANDBERG 1700 MXP USER GUIDE
Select Make a Call from the menu,
or, press the green Call key on the remote control.
The TANDBERG system can make both Video calls and Telephone calls. Telephone calls over IP may require additional hardware and infrastructure. If in doubt contact your administrator or your TANDBERG representative.
Make sure Video Call is selected (as shown here). If not, |
|
see below for |
details. |
Do one of three things:
• Place the call by pressing OK so that the Place Call icon is selected and press OK once again
• Use the Arrow keys on the remote control to select the Place Call icon and press OK
• Press the green Call key on the remote control.
EnterKeypad.the dial number manually using the Numerical
When dialling manually, observe the guidelines given in Numerical Keypad Features. Use * as separator in IP addresses. If a system is registered on a gatekeeper or border controller with DNS support, there are several ways to call into the system:
•<IP address>
•<E.164>
•<H.323 ID>
•<H.323 ID>@<domain>
•<E.164>@<domain>
See H.323 Settings for details
Do as described above for a video call, but make sure
Telephone Call is selected.
Use the Arrow keys, navigate to the Call Type icon, and click OK. Select the type of call and click OK to exit the submenu.
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TANDBERG 1700 MXP USER GUIDE
Using the Phone Book is time saving and prevents you from inadvertently calling the wrong number. The contacts are sorted alphabetically. The contact names are displayed in the list and the telephone or video numbers of the selected contact will be displayed at the bottom line.
When selecting Phone Book the Phone Book opens showing the folders Placed Calls, Missed Calls, Received Calls and My Contacts. Global Contacts (if applicable), will be listed below these folders. See also Phone Book Features.
See Access Codes for details!
Select Make a Call from the menu,
or, press the green Call key on the remote control.
Use the Cursor keys to navigate to the Phone Book icon and press OK on the remote control, or just press the Phone Book button on the remote control.
Use the Cursor keys to navigate in the list.
Any entry with an arrow appended is expandable using the Arrow keys. Navigate in the expanded list using the Arrow keys as usual. You may key in letters to navigate in the list – see also Phone Book Features for details on the use of the Phone Book.
Once you have located whom to call select the corresponding entry by means of the Arrow keys.
Indicates selected entry.
Presscontrol,the green Call Now key () on the remote or...
press the Left Arrow key to select the
Call Now icon, followed by OK
or...
just hit the OK key whilst the entry is selected.
The name of the selected entry will now appear on the screen. Call settings will be set as specified with this particular entry.
Wait for the call to connect.
The call will be a video or a telephone call depending on the settings for the entry selected.
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About this Feature |
Calling Two Parties Simultaneously |
Non-MultiSite equipped systems may call another party when already in a call. Thus you may have two calls running at the same time. Note that the two parties will not be able to communicate with each other. The feature requires H.323 or SIP to work.
When you make an additional call, the party called first will be temporarily suspended. The message “Please wait” will appear on the screen of the party suspended.
You may switch between the two parties you have called by navigating to the lowermost line in the main menu as shown in the Figs. to the right.
The features described here applies to systems without the optional MultiSite feature installed.
Note! The presence of MultiSite will disable these features.
Assuming you already are in an H.323 or a SIP call, press the Call button on the remote control. Select Add another Call from the menu. The call currently active will be temporarily Suspended, which can be seen from the lowermost line of the screen.
To switch between the two parties, use the Suspended menu line at the bottom of the screen. This line contains the number of the party currently Suspended.
Call the second party manually or by means of the phone book in the usual manner. Observe that this must also be an H.323 or a SIP call.
To end any or both of the calls, click the End Call button on the remote control. You will have the option of navigating to any of the numbers called to terminate that call or to press the End Call again to terminate both calls simultaneously.
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About Transfer |
Consultative Transfer |
During a call you may transfer the other party to a third party and disconnect yourself from the call.
Call Transfer comes in two flavours; Consultative and Unattended Transfer.
Consultative transfer takes place when you have called two parties at the same time (as discussed on the previous page) and decide that you want to connect the two, while at the same time disconnecting yourself.
Unattended transfer takes place when you transfer a call to someone else without already being in a video call with that party.
Call Transfer applies to SIP calls only!
Call two parties at the same time as outlined on the previous page. Both calls must be of SIP type.
To connect the two parties together, thereby disconnecting yourself, click OK to display the Calll menu (which now will have a slightly different look), navigate down to the Transfer Call icon, and click OK.
Call two parties at the same time as outlined on the previous page. Both calls must be of SIP type.
To connect the two parties together, navigate down to the Transfer Call icon and click OK. The two will be connected and you will be disconnected.
The features described here applies to systems without the optional MultiSite feature installed.
Note! The presence of MultiSite will disable these features.
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About MultiSite |
Adding Calls |
Conferences |
|
TANDBERG 1700 MXP USER GUIDE
Conference systems with built-in MultiSite can handle up to 4 IP video calls and 3 IP telephone calls simultaneously.
You may set up a video meeting with many participants in advance and/or you may add participants during a conference. This is called to Add Another Call.
Observe that Add Another Call is an optional feature, which your system may, or may not, be equipped with.
Systems without this option will have no Add Another Call icon in the menus.
Note! In this video system all communication is IP based. To include 3G cellular phones and/or ISDN connections, access to additional functionality and hardware is required.
Consult your administrator or your TANDBERG representative for details.
Tip! MultiSite is an optional feature of this system.
The MultiSite feature is, however, available as retrofit to your system.
Consult your administrator or your TANDBERG representative for details.
Select Make a Call from the menu, and dial a number manually or use the Phone Book to select a conference participant. More on this can be found on the preceding pages.
As an alternative you may select a predefined MultiSite Phone Book entry – see New MultiSite Contact in this section of the User Guide for details.
Press OK on the remote control.
Close (menu)
Streaming
Add Another Call
Make a Call
Enter the number manually or use the Phone Book to select the additional participant. Press OK to call that party.
Select this icon and click OK to open the Phone Book.
To add another participant to the conference, start by selecting the Add Another Call icon and press OK. The menu will now look like this:
Repeat until all participants have been called and successfully connected. A maximum of 4 video calls and 3 telephone calls can be connected simultaneously.
Tip! You may use the Add Another Call icon to specify everyone to be called before you actually call them.
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