Symple Stuff W004730090 Owner Manual

O

WNER'S MANUAL

WARNING

CAUTION

Read and understand this enre owner's manual, including
all safety informaon, before plugging in or using this
product. Failure to do so could res ult in fire, electric shock,
or serious personal injury.

Kee p this owner's ma nual for future referenc e. If you sell or
give th is product away, make sure this ma nual accompanies
this product.

1. IMPORTANT SAFETY INFORMATION

When using electrical appliances, basic precauons should always be
followed to reduce the risk of fire, electric shock, and injury to
persons, including the following:

Ÿ Read all instrucons before using this appliance.

Ÿ Use this appliance only as described in this manual. Any other use

not recommended by the manufacturer may cause fire, electric
shock, or injury to persons.

Ÿ DO NOT use outdoors.

Ÿ NEVER use this appliance in bathrooms, laundry rooms, or any

other locaon where the appliance could fall into a bathtub or
pool, become damp, or come in contact with water.

Ÿ For residenal use only. NOT for commercial use! Any commercial

or public use of this appliance voids all warranes, and could cause

injury.

Ÿ This product is not intended to be a primary heat source. It is for

supplemental heat only.

Ÿ Do not locate the appliance immediately below a fixed socket

outlet.

Ÿ This appliance must be grounded.

Ÿ DO NOT operate any appliance with a damaged cord or plug or aer

the appliance malfuncons, has been dropped or damaged in any
manner. Discard appliance, or return to authorized service facility

for examinaon and/or repair.

Ÿ This appliance is hot when in use. To avoid burns, DO NOT let bare

skin touch hot surfaces. Keep combusble materials, such as
furniture, pillows, bedding, papers, clothes, and curtains at least 3
feet (0.9m) from the front of the appliance.

Ÿ Extreme cauon is necessary when any appliance is used by or near

children or invalids and whenever the appliance is le operang
and unaended.

Ÿ DO NOT insert or allow foreign objects to enter any venlaon or

exhaust opening, as this may cause electric shock or fire, or
damage the appliance.

Ÿ To prevent a possible fire, DO NOT block air intakes or exhaust in

any manner. Doing so could cause a fire. DO NOT use on so
surfaces, like a bed, where openings may become blocked.

Ÿ As the appliance has hot and arcing or sparking parts inside. DO

NOT use it in areas where gasoline, paint, or flammable liquids are

used or stored.

Ÿ AVOID FIRE! Regularly inspect all air vents to make sure they are

free from dust, lint, or other blockage. Unplug the unit and clean
with a vacuum ONLY. DO NOT rinse or get wet.

Ÿ DO NOT USE this appliance with any solid state speed control

devices.

Ÿ Risk of electric shock! DO NOT OPEN! No user-serviceable parts

inside!

Ÿ NEVER modify this appliance. Doing so could result in personal

injury o r property d a m a g e . M o d i fi c a  o n of t h i s fireplace
completely voids all warranes.

Ÿ NEVER leave this appliance unaended. To disconnect appliance,

ALWAYS turn controls to “OFF” then remove plug from outlet or
turn off circuit when not in use.

Ÿ ALWAYS turn this appliance off before unplugging it from the outlet.

Ÿ To prevent a possible fire, do not burn wood or other materials in

this appliance.

Ÿ A LWAYS dis con nec t t his u nit f rom the power su ppl y before

performing any assembly or cleaning, or before relocang the
electric fireplace.

Ÿ Always use properly grounded, fused and polarized outlets.

Ÿ A lwa y s u s e g r o un d f a u l t p rot e c o n w he r e re q u ire d b y

ele c tric al cod e.

Ÿ Avoid use of an extension cord because an extension cord may

overheat and cause a fire. However if you have to use an extension
cord, the cord should be No.14 AWG minimum size and rated to not
less than 1875was.

Ÿ NEVER plug this appliance into an outlet that is old, cracked, or has

any loose wires or connecons. Plugging this appliance into a
faulty outlet could result in electric arcing within the outlet that
could cause the outlet to overheat or catch fire.

Ÿ DO NOT run power cord under carpeng. DO NOT cover power cord

with throw rugs, runners, or similar coverings. DO NOT route power
cord under furniture or appliances. Arrange power cord away from
traffic area, and where it will not be tripped over.

Ÿ ALWAYS check your appliance cord and plug connecons with each

use!

A. MAKE SURE the plug fits ght in the outlet! Faulty wall outlet

connecons or loose plugs can cause the outlet to overheat.

B. A p p l i a n c e s d raw m o r e current t h a n sm a l l a p p lian c e s .

Overheang may occur even if it has not occurred with the use

of other appliances.

C. During use check frequently to see if the plug outlet is HOT! If

the outlet or faceplate is HOT, disconnue use immediately and
have a qualified electrician inspect and/or replace the faulty
outlets.

Ÿ SAVE THESE INSTRUCTIONS.

Safety Alert Key:

Ÿ WARNING! Indicates a hazardous situaon which, if not avoided

could result in death or serious injury.

Ÿ CAUTION! Indicates a hazardous situaon which, if not avoided,

could result in minor or moderate injury

2. TECHNICAL SPECIFICATIONS

Electric Specificaons

Volt

120

Wa

(min/max)

750/1500

Product Dimensions

A B C D E

BTU(max)

Hz

60

Top View

Front View

5000

Amp

12.5

Power Co rd

Rem ovable H andle

Heang

Area(max)

400 square

feet

Side View

F

G H I

24

545

509 254 22 3 198

21

10

630 580 556 430

710 660 63 6 510 6 25 589 254 22 3 198

29

810 760 73 6 610 625 5 89 2 54 22 3 198

890 840 81 6 690 685 6 49 2 54 22 3 198

890 840 81 6 690 570 534 2 54 22 3 198

3. BEFORE INSTALLATION

WARNING! DO NOT operate or use this Electric Fireplace if it is
damaged or has malfunconed or any part has been under water.

Immediately call a qualified service technician to inspect and to
replace any part of the electrical system if necessary. Keep plasc
wrapping away from children.

Note:

Ÿ Keep the packaging (carton, poly bag, polystyrene, etc.) for

future transportaon and/or storage.

Ÿ If the unit needs to be returned, please make sure all the spare

parts are packed inside, door handles are taken off, and packed
the same as the original packing.

Check Spare Parts

Ÿ Open the packaging carefully and remove the polystyrene.

Ÿ Check the spare part list below to verify all parts have been

received.

Ÿ Carefully check if any damages that may have for the insert or

spare parts.

POWER

FLAME CRACKLIN G

HIG HLOW

Funcon Tesng

Please refer to sec on 5a. Manual Control Panel and 5b. Remote Control to
test the appliance first before installa on.

4. INSTAL

ALWAYS unplug this fireplace heater before assembly or cleaning,
or before relocang. Failure to do so could result in electric
shock, fire or personal injury.

KEE P drapery and other furnishings at least 3 /0.9m from the
front and sides of the electric fireplace.

AFT E R installaon, ensure that there is ≥0.004㎡ venlaon area
between inside and outside of fireplace mantel.

LATIONINSTRUCTIONS

Tools Required

A Phillips screwdriver

Locang the Appliance

Your new electric fireplace may be installed virtually anywhere in your
home. However, when choosing a locaon, ensure that the general
instrucons for safety are followed.

Ÿ For best results, install out of direct sunlight, water or very damp

air.

Ÿ Power supply service must be installed within proximity of

electric fireplace prior to finishing avoiding reconstrucon.

Minimum Clearance to Combusbles

Sides........................... 0 inch

Floor........................... 0 inch

Back............................0 inch

Top (shelf or TV)...........8 inch min

Front...........................36 inch

WARNING! Risk of Fire!

Kee p elec t r ical cords , dra p e ry,
furnishings or other combusbles
at least 3. (0.9 m) from the front
of the electric fireplace.

Electrical Supply Circuit Requirements

Ÿ P l a n t h e l o c a  o n o f t h e

appliance so that it will have
adequate electric power. A 15
AMP, 60Hz circuit is required for
120V installaon. The appliance
should ideally be located close
to a sui tab le mai n s ocket to
enable power connecon.

Ÿ The power cord is 6 long and locates on the right side of the unit. If

the cord is found not long enough to reach the outlet, a grounded
extension coul d be run f ro m an exisng s ocket out let b ut a
minimum size 14 AWG with a minimum rang 1875W would be
recommended, and it should not be longer than 7 and 10 31/64”.

Ÿ Always make sure the outlet is in good condion and the plug is not

loose. NEVER exceed the maximum amperage of the circuit.

Note:

Ÿ This model can NOT be hard wired.

Ÿ THE PLUG MUST BE PLUGGED VERY TIGHTLY. DO NOT plug other

appliances onto the same circuit.

Install the Door Handles

Open the door and fix the handles with 2pcs ST4x10 screws on each
side.

Insert into the Opening

The product can be built into a framing, an exisng fireplace opening, a
custom mantel or a cabinet. The opening depth 8 3/16” is suggested
for beer venlaon.

It is recommended of the clearance from the top of the appliance to
the boom of TV to be kept 8” at least if there is a TV above. No special
venng would be required on either side.

The desired dimension should follow below diagram and table.

w

H

D

Note: The removable handles on both sides could be removed if the
exisng opening is found a lile bit narrow.

5. OPERATING INSTRUCTIONS

Read and understand this enre owner's manual, including
all safety informaon, before plugging in or using this
product. Failure to do so could result in electric shock, fire,
serious injury, or death.

WARNING! Do not operate the unit if it is damaged or has
malfunconed. If you suspect the unit is damaged, call a
qualified service technician to inspect and replace any part
of the electrical system if necessary.

5a. Manual Control Panel

ON/OFF

Flame(3 set tings) Hea ter(750/1 500w)

Thermosta t

Note: When the heater is first turned on, a slight odor may be
present. This is normal and should not occur again unless the heater
is not used for a long period of me.

Heating Indicator Light

Heating Indicator Light & Remote Receiver

5b. Remote Control

Note: Remote control can be used only when the main power switch
is on. Aim the remote control at the remote receiver (see picture on
page 10) which is on the le of the main power switch

POWER

CRACKLING

LOW

HIGH

NOTE: A coin cell (CR2032) should be used for this remote but it is
NOT included in the package in consideraon of the transportaon
safety, please source it locally.

POWER

LOW

HIGH

CRACKLING

Temperature Liming Control

This heater is equipped with a Temperature Liming Control. Should
the heater reach an unsafe temperature, the heater will automacally
turn OFF. To reset:

Ÿ Unplug the power cord from the outlet.

Ÿ Turn the Power Switch on the CONTROL PANEL to OFF. Wait at least

5 minutes.

Ÿ Inspect the fireplace to make sure no vents are blocked, or clogged

with dust or lint. If they are, use a vacuum to clean the vent areas.

Ÿ With the Power Switch in the OFF posion, plug the power cord

back into the outlet.

If it switches off again, UNPLUG THE HEATER RIGHT AWAY! Have the
outlets, wiring, and breaker box inspected by a professional. Make
necessary repairs before using the heater.

6. CARE AND MAINTENANCE

ALWAYS turn the heater OFF and unplug the power cord from
the outlet before cleaning, performing maintenance, or
moving this fireplace. Failure to do so could result in electric
shock, fire, or personal injury.

NEVER immerse in water or spray with water. Doing so could
result in electric shock, fire, or personal injury.

Risk of electric shock! DO NOT OPEN! No user-serviceable
parts inside!

Cleaning

Metal:

Ÿ Buff using a so cloth, slightly dampened with a citrus oil-based

product.

Ÿ DO NOT use brass polish or household cleaners as these products

will damage the metal trim.

Glass:

Ÿ Use a good quality glass cleaner and dry thoroughly with a paper

towel or lint-free cloth.

Ÿ NEVER use abrasive cleansers, liquid sprays, or any cleaner that

could scratch the surface.

Plasc:

Ÿ Wipe gently with a slightly damp cloth and a mild soluon of dish

soap and warm water.

Ÿ NEVER use abrasive cleansers, liquid sprays, or any cleaner that

could scratch the surface.

Vents:

Ÿ Use a vacuum or duster to remove dust and dirt from the heater and

vent areas.

Ÿ Clean the exterior of the fireplace with a slightly damp cloth or duster.

Maintenance

Electrical and Moving Parts:

Ÿ The fan motors are lubricated at the factory and will not require

lubricaon.

Ÿ Electrical components are integrated in the fireplace and are not

serviceable by the consumer.

Storage:

Ÿ Store heater in a clean dry place when not in use.

Replacement parts:

Ÿ Use only replacement parts supplied by the manufacturer. Use of any

other parts, or modifying the fireplace in any way, will void all
warranes.

Ÿ No internal parts are replaceable or serviceable.

7. LIMITED WARRANTY

This warrants to the original purchaser that this product is free from
defects in material and workmanship as of the date of purchase and
that it will, under normal use and proper care, remain so for one year
from the date of purchase. Missing or inially defecve parts will be
replaced free of charge during the period of this limited warranty. If
parts are unavailable, comparable replacement of refund will be given.
The original dated sales receipt is required for all warranty claims.
This warranty does not cover damage which has occurred during
transport from the point of purchase to the consumer's home. This
warranty does not cover glass, light bulbs, baeries, transportaon,
labor, or other issues not associated with the manufacture of the
product.

This product is for residenal use only. Any and all commercial use of
this product voids all warranes, and frees the manufacturer from all
liability.

Read and understand all assembly and operang instrucons, and all
safety informaon and warnings, before use. The following will void
this warranty: Damage caused from tampering with, modifying, or
altering the fireplace insert in any manner; Damage due to incorrect
assembly, improper care, misuse, or abuse; Damage from being used
with the wrong power source; Water damage; Damage caused from
this insert being used outdoors; Damage caused from this insert being
used for excessive periods of me; Damage caused by the insert being
used in a commercial applicaon; Damage from use as a primary heat
source; Other misuse or abuse not specifically listed herein.

This product is not intended to be used as a primary heat source. It is
for supplemental heang purposes only.

8. TROUBLESHOOTING GUIDE

1. The remote does not work and the new unit we just got cannot be
turned on.

1) Make sure the main power switch on the top right behind the

fence is on.

2) There would be a long beep when the main power switch is

turned on.

3) If there is no beep, the connecters on the PCB board might be

loosen, please contact service team for a checking instrucon.

4) If there is a beep and the control panel can be used but the

remote is not working, the remote is not working either close
or far, please contact service team for help.

2. My old unit no longer works, it cannot power on.

1) Check the power cord to see if it is well.

2) If the power cord is fine, check the wires behind the rocker

switch to see if they are burned.

3) If the wires are well, too, the PCB board might be broken and

nee d t o b e repl aced . P lease contact s ervi ce team for a
replacement and instrucon.

3. The heater does not work, it turns on for several seconds then shuts
off itself.

1) New product:

a. Turn the thermostat to 8 to see if the heater will work

connuously.
b. If not, unplug the unit for a whole night.
c. If sll not, contact service team for a checking instrucon,

the fan assembly should be checked.

2) Product has been used for some me:

a. Open the top panel to check if the fan can move smoothly or

the heater motor is well connected.
b. If yes, pull off the CN3 connecter plugged on the PCB board.

If the heater works, the buon panel should be replaced.

c. If the heater sll does not work aer unplugging the CN3

con necter, ple ase co nta ct servi ce tea m f or a f urth er

soluon.

4. There is no air coming out when turn the heater on.

1) New product:

a. Confirm if the air outlet feels warm or there is something

geng red inside when the heater is turned on. If yes, the

fan is stuck or the heat motor is not in right posion.
b. If not, check the heater connecters on PCB board. Unplug

and replug all connecters to see if the heater will work.

2) Product has been used for some me:

a. Confirm if the air outlet feels warm or there is something

geng red inside when the heater is turned on. If yes, the

fan is stuck or the heat motor is not in right posion.
b. If not, please contact service team for help.

5. The heater does not come back even the room is already cold.
Turn the thermostat to 8 to see if the heater will work connuously,
if yes, the sensor is malfuncon, if not, please contact service team
for help.

6. The flame does not show up or flicker or a noise when turn it on.
Please contact service team for a checking instrucon of the flame
LED board connecter, flame motor and spindle.

7. The front trim is out of shape, the remote is missed or the log is
broken.
Please contact service team for a replacement and instrucon.

Power

cord

Speaker

9. SCHEMATIC DIAGRAM

Rocker

switch