SPOT Global Phone User Manual

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Page 1

SPOT Global Phone

User Manual

Page 2

This guide is based on the production version of the SPOT Global

Phone. Software changes may have occurred after this printing.

SPOT reserves the right to make changes in technical and product

specifications without prior notice.

SPOT LLC.

300 Holiday Square Blvd., Covington, LA 70433

This technology was exported from the United States Government. Diversion

contrary to U.S. law prohibited.

Digital by QUALCOMM® is a registered trademark of QUALCOMM Incorporated.

All trademarks and registered trademarks are properties

of their

respective owners.

Page 3

Contents

Getting Started ..........................................................................................1

Understanding this guide ......................................................................2

Preparing to make calls .........................................................................2

Making voice calls ..................................................................................4

Making Data Calls .................................................................................4

Receiving calls ........................................................................................5

Ending calls ............................................................................................6

Displaying your phone number .............................................................6

Solving problems ....................................................................................6

Contacting customer service .................................................................6

Phone Basics ...............................................................................................7

Phone features and keypad .................................................................8

Display indicators ................................................................................10

Antenna ................................................................................................11

Calling Basics ...........................................................................................13

Turning the phone on and off ..............................................................13

Standby mode .....................................................................................14

Power save mode .................................................................................14

Entering numbers ................................................................................15

Making emergency calls ......................................................................16

Redialing a call ....................................................................................17

Muting a call ........................................................................................17

Possible service provider services .......................................................17

Menu Basics ..............................................................................................19

Accessing the Main Menu ...................................................................21

Navigating and using menus ..............................................................21

Phone Book Menu ...................................................................................23

Entering letters and other characters ................................................23

Entering pauses ...................................................................................25

Saving entries ......................................................................................26

Finding entries .....................................................................................27

Editing entries .....................................................................................28

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Contents

Erasing entries ....................................................................................29

Using the “secret” feature ...................................................................29

Viewing numbers .................................................................................30

Sending tones .......................................................................................30

Prepending numbers ...........................................................................31

Speed dialing ........................................................................................32

One-touch dialing ................................................................................32

Call History Menu ...................................................................................33

Accessing the call history list ..............................................................34

Viewing call history details .................................................................35

Messages Menu ........................................................................................37

Message alerts .....................................................................................37

Reading messages ................................................................................37

Voice messages .....................................................................................38

Text messages ......................................................................................39

Features Menu .........................................................................................45

Key Guard ............................................................................................45

Scratchpad ...........................................................................................46

Current position coordinates ...............................................................46

Call Information Menu ...........................................................................49

Last Call ...............................................................................................49

Home Calls ...........................................................................................50

Roam Calls ...........................................................................................50

Recent Calls .........................................................................................50

Data Calls ............................................................................................51

All Calls ................................................................................................51

Resetting call counters ........................................................................51

Security Menu .......................................................................................53

Lock code ..............................................................................................53

Locking the phone ................................................................................54

Restricting the phone ..........................................................................55

Entering priority numbers ..................................................................55

Erasing call history list .......................................................................56

Erasing phone book entries .................................................................56

Erasing SMS messages .......................................................................57

Resetting preferences ..........................................................................57

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Contents

Preferences Menu ...................................................................................59

Sounds ..................................................................................................60

Display .................................................................................................64

Alerts ....................................................................................................70

Calling ..................................................................................................72

System Menu ............................................................................................77

Status ...................................................................................................77

Find Home ............................................................................................78

Version .................................................................................................79

Service Provider Select ........................................................................79

Service Provider ...................................................................................83

Territory ...............................................................................................84

My Number ..........................................................................................84

Battery Care and Maintenance ............................................................85

Battery .................................................................................................85

Battery care and charging ...................................................................86

Battery chargers ..................................................................................87

Low battery ..........................................................................................87

Battery removal ...................................................................................88

Battery replacement ............................................................................89

Safety Information ..................................................................................91

FCC/IC notice .......................................................................................91

Exposure to radio frequency signals ...................................................92

Body-worn operation ...........................................................................93

Antenna care ........................................................................................94

Phone operation ...................................................................................94

Driving .................................................................................................94

Electronic devices ................................................................................95

Aircraft .................................................................................................96

Blasting areas ......................................................................................96

Potentially explosive atmospheres .....................................................96

For vehicles equipped with an air bag ................................................97

Battery care .........................................................................................97

Other safety issues ..............................................................................97

Accessories ................................................................................................99

Battery .................................................................................................99

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Contents

AC wall charger ...................................................................................99

Universal travel charger .....................................................................99

Car power adapter/vehicle charger .....................................................99

Data cables .........................................................................................100

Hands-free operation .........................................................................100

Troubleshooting ....................................................................................101

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Cautions and Warnings

Warning

Only use the batteries, antennas, and chargers provided by SPOT or Globalstar. The use of any other type may be dangerous.

Warning

Allow only authorized personnel to service the phone and its accessories. Unauthorized service can invalidate the warranty.

Caution

Any modification to this product is prohibited and will void your warranty. The opening of the unit and use of the components for purposes not otherwise authorized by this document, including any use in airplanes or any other Aviation application, is prohibited and will void your warranty.

Caution

Avoid exposing the phone and accessories to rain or other liquids. If the phone gets wet, turn the power off immediately and remove the battery pack. See Battery Care and Maintenance, page 85, for more information.

Note

When using the SPOT Global Phone near a television or radio, the phone can cause interference. Regulatory agencies in your area, such as the United States Federal Communications Commission (FCC) or Canadian Industry Canada (IC), can require you to stop using the phone if such interference cannot be eliminated. If you need assistance, contact your service provider.

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Getting Started

Congratulations on purchasing your SPOT Global Phone. Your phone comes with the following:

Phone Battery Charger Quick Reference Guide

It is very important that you read this section because your SPOT satellite phone is unique.

This section provides information on the following basic concepts.

Understanding this guide Preparing to make calls Making voice calls Making data calls Receiving calls Ending calls Displaying your phone number Solving problems Contacting customer service

For more detailed information on usage, refer to the other sections in this guide. If you need further assistance, see Solving problems, page 6.

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Getting Started

Understanding this guide

These conventions or representations are used in this guide:

Type of Action Example Action

Key Presses

Using SMART KEY™ options

Press .

Press and hold

Press menu.

Press key briefly.

Press key for more than one second.

Press the SMART KEY* under the appropriate option on the screen.

Scrolling Scroll to select

“yes” or “no.”

Press either of the volume buttons (on the side of the

phone) or the and keys.

Preparing to make calls

Charge and properly install the battery. For more information, refer to Battery Care and Maintenance, page 85.

Rotate and extend the antenna located on the back of the phone (see Phone features and keypad, page 8).

*SMART KEY™ is a trademark of QUALCOMM Incorporated.

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Getting Started

Move the antenna to its optimal position (pointing straight up to the sky) until it sets into one of three positions. Ensure the antenna is fully extended. You cannot make or receive a call with the antenna stored. The following shows correct and incorrect antenna positions:

NOTE: Full Antenna Extension

Right Left

The phone does not operate inside a building, nor does it operate in a vehicle, unless you are using the Globalstar Installation Kit (works

with SPOT Global Phone. To prevent dropped calls, use the phone outdoors where you can see the

whole sky and have direct line of sight access to the satellite. If a call is dropped, a “fade alert” sounds (to verify that this feature is turned on, see Fade, page 71).

For best performance, move away from tall obstacles such as buildings or trees.

Side

IncorrectCorrect

Incorrect

Correct

Incorrect

without kit

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Getting Started

Making voice calls

1. Rotate and extend the antenna (see Preparing to make calls, page 2).

2. Press and hold to turn your phone on.

Note

The roaming indicator ( ) usually displays immediately if the network roams to find a service provider.

3. Enter the phone number that you want to call (see Entering numbers, page 15). To dial international calls, see International dialing, page 17.

Note

When using the keypad or viewing the screen, keep the antenna pointing up to maintain service.

4. Press . A message displays if the phone is locked, the phone number is

restricted, or there is another problem.

Making Data Calls

SPOT offers a packet data service so you can make data calls.

The SPOT Global Phone data cable is required to connect your computer to the phone. Depending on the computer or other device, additional cables or an adapter may be required.

With the SPOT Global Phone data cabl can be used to send and receive email, use Telnet or FTP, or browse the Internet.

e installed, your computer

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Note

Position the phone on its side for better stability.

Getting Started

Fully Extend Antenna

Receiving calls

To receive a call

1. Turn the phone on.

2. Rotate and extend the antenna to find service.

Note

To answer calls, the antenna must be extended and rotated to vertical, in a location with a view of the whole sky.

3. When you receive a call, the phone rings, the indicator light flashes, and the “Incoming Call” message flashes on the screen until the call is answered.

4. To answer a call, do one of the following:

Press .

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Getting Started

From standby mode, press any key except . The Any-Key Answer feature must be set to “on” (see Any-Key Answer, page 74).

5. If you miss a call, a message is displayed. To display the call history list for details about the missed call, press view.

6. Press ok to return to standby mode.

Ending calls

To end calls, press . The total duration of the call is displayed. (For details of all calls, see Viewing call history details, page 35.)

Displaying your phone number

To display the phone number:

Press menu. Press for My Number. (See My Number, page 84.)

Note

The currently registered phone number briefly displays when the phone is turned on.

Solving problems

If you have problems using your phone, see Troubleshooting, page 101. If the problems are not resolved, contact SPOT at www.findmespot.com

Contacting customer service

Contact SPOT for customer service.

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Phone Basics

This section provides information on the following functions:

■ Phone features and keypad

■ Display indicators

■ Antenna

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Phone Basics

Phone features and keypad

GLOBAL PHONE

book

1. Light indicator – Flashes when turning the phone on, when receiving incoming calls, or when receiving text (not available in all markets) or voice mail messages.

2. Earpiece.

3. Volume buttons:

Adjust ringer volume when not on a call.

Scroll through the menu items if a scroll arrow displays. Scroll through call history and phone book. Move the cursor when editing alphabetic characters or digits.

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Phone Basics

4. SMART KEY options – Select the SMART KEY option on the screen by pressing the

SMART KEY buttons:

SMART KEY button below it.

6. Send key – Originate or answer a call. Also used for features such as call waiting.

7. Punctuation key – Add punctuation or spaces when entering letters.

8. International dialing or plus (+) key – Make international calls (see International dialing, page 17).

9. Display indicators – Show phone and battery status (see Display indicators, pag

e 10).

10. Screen.

11. Clear key:

Delete characters (see Entering numbers, page 15, and Entering letters and other characters, page 23).

Return to previous screen.

12. End/Power key – Press to end a call, return to the main menu, or turn the phone on or off.

13. Scroll keys:

Scroll through menu items if a scroll arrow displays on the screen. Move cursor.

14. Message key – To access messages, press and hold the key. (See Messages Menu, page 37.)

15. Microphone.

16. Antenna (see Preparing to make calls, page 2).

17. Battery.

18. Battery release latch.

19. Globalstar Installation Kit connector (works with SPOT Global Phone).

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Phone Basics

Display indicators

The indicators on the screen show the status of the phone and the battery charge level at a quick glance.

Globalstar: Looking for

service.....

menu book

Symbol Status

Indicates signal strength ranging from a strong signal (four lines) to an extremely weak signal (one line).

Call in progress.

No service available. If service is unavailable, the phone sounds a beep when you try to make a call.

Roaming – service is established outside the home area.

Home – service is established inside the home area.

Notification of a text message (not available in all markets).

Notification of a voice mail message.

Battery charge. Ranges from four vertical bars (full charge), to one bar (minimal charge), to no bars and blinking (no charge).

Ringer volume indicator.

Ringer silenced.

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Indicates that encryption is turned on.

Designates the menu option currently selected.

Indicates that you can scroll between screens using the volume buttons (located on the side of the phone) or the and

keys.

Indicates that either the selected text message is locked or the keypad

Indicates that the text message is unlocked.

Antenna

Phone Basics

is locked.

Phone performance depends on the strength of the signal it receives. As you fully extend and rotate the antenna, the signal strength indicator shows the strength of the signal received in that particular antenna position. You cannot make a satellite call with the antenna stored.

It is important to use the antenna properly for the best performance. Follow these guidelines for the antenna:

Never hold the phone by the antenna. Do not use the phone if the antenna is damaged, unless the phone is

being used with the Globalstar Installation Kit (works with SPOT Global Phone).

For more information on how to use the antennas, see Preparing to make calls, page 2.

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Phone Basics

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Calling Basics

This section provides information on the following basic features:

■ Turning the phone on and off

■ Standby mode

■ Power save mode

■ Entering numbers

■ Making emergency calls

■ Redialing a call

■ Muting a call

■ Possible service provider services

Turning the phone on and off

Turning the phone on

1. Before turning the phone on, make sure that the battery is charged and properly installed (see Battery chargers, page 87, and Battery replacement, page 89).

2. Press and hold until the indicator light illuminates (about one second).

3. The phone is now in standby mode (see Standby mode, page 14) searching for service.

Tip

When the phone is turned on, a Globalstar animation sequence displays. To stop this animation, press any key.

Turning the phone off

1. Press and hold until “Powering Off” displays.

2. Release .

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Calling Basics

Tip

If the phone does not turn off, press and hold for more than one second.

Standby mode

With the power on, the phone is in standby mode while searching for service. The following screen shows the search messages that display.

Looking for

service.....

menu book

Once service is established (also called service registered), your banner, the date and time, and the appropriate icons display.

<banner> Sept 14, Tue 9:10 AM MDT

menu book

Power save mode

If service is not established (registered) while in standby mode, the phone switches to power save mode. Power save mode maximizes battery life by periodically looking for service. The following message displays:

Service not found. Press key to retry.

To return to standby mode, press any key.

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Calling Basics

Entering numbers

When you enter a telephone number, the phone accepts up to 32 digits or other characters including hyphens and pauses.

Note

All 32 characters do not always display on certain screens and may be replaced by periods (...). To display the entire number, use the View # option in the Phone Book menu (see Finding entries, page 27) or the Call History menu (see Viewing call history details, page 35).

To enter telephone numbers

From standby mode, use the keypad to enter the desired telephone number directly into the opening screen. After the first number key is pressed, a new screen displays the number and provides the following options:

save

■ To save this number in your phone book, press save.

■ To find this number in your phone book, press find.

■ To clear this number and start again, press .

■ To place the call to this number, press .

book

1-800-555-1212

save

find

To edit numbers

1. Press book.

2. To scroll through the phone book, press one of the volume buttons

located on the side of the phone.

3. When the cursor is flashing over the entry to be edited, press

view.

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Calling Basics

4. Press options.

5. Press to edit.

6. Press to edit the number.

7. Use the keypad to edit the numbers.

Tip

The button can be used to delete a digit or character.

Note

You cannot use or to move the cursor when entering or editing numbers because these keys are used to enter # or *.

To delete numbers

Press to delete one previous character at a time. Press one of the volume buttons to position the cursor over a digit or

character, then press to delete. Press and hold to delete the entire entry.

Making emergency calls

When making emergency calls, no special conditions apply. Locking or restricting the phone does not prevent making calls to

emergency numbers.

To make an emergency call

1. Enter the emergency number, 911.

2. Press .

Calls routed to third party emergency service provider.

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Calling Basics

Redialing a call

To redial a recent call

1. Press .

2. Select the phone number from the list.

3. Press .

Muting a call

While on a call, the microphone can be muted so that the person on the other end cannot hear you.

To turn mute on

■ Press mute. The word “Mute” replaces the word “Time” on the

screen until you end the call or turn mute off.

Mute:

1:06

Mute:

| menu |

| mute |

To turn mute off

■ Press mute. The word “Time” replaces the word “Mute” on the

screen.

Possible service provider services

International dialing

To make international calls

1. Enter the international access code, the country code, and the phone number.

Shortcut: Press and hold until a plus (+) displays on the screen, and then enter the country code and phone number.

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Calling Basics

2. Press .

If international dialing is supported in your network, contact your service provider for more information.

Position location service

While making a call, it is possible to download your current location coordinates. (See Current position coordinates, page 46.)

Call waiting

Call waiting lets you know that you are receiving an incoming call by sounding a beep. For instructions on how to use call waiting, contact your service provider.

Three-way calling

Three-way calling allows you to talk to two callers at the same time. For instructions on how to use three-way calling, contact your service provider.

Caller ID

Caller ID displays an incoming call’s phone number on the screen, if available. If the phone number of the caller matches one stored in your phone book, the name also displays with the number.

For more information on caller ID, contact your service provider.

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Menu Basics

This section provides a guide to

■ Accessing the Main Menu ( menu)

■ Navigating and using menus

The following chart shows the various menus available from the Main Menu. Press menu to access the Main Menu.

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Menu Basics

1 Phone Book

1 Entering Letters and Other Characters 2 Entering Pauses 3 Saving Entries 4 Finding Entries 5 Editing Entries 6 The “Secret” Feature 7 Speed Dialing 8 One-touch Dialing

2 Call History

View

3 Messages

4 Features

1 Keyguard 2 Scratchpad

3 Current Position Coordinates

5 Call Information

1 Last Call 2 Home Calls 3 Roam Calls 4 Recent Calls 5 Data Calls 6 All Calls 7 Resetting call counters

6 Security

1 Locking the phone 2 Restricting the phone 3 Lock Code 4 Entering priority numbers 5 Erasing call history list 6 Erasing phone book entries 7 Erasing SMS messages 8 Resetting preferences

7 Preferences

1 Sounds

1 Ringer Type 2 Ringer Volume 3 Earpiece Volume 4 Key Beep Sound 5 Key Beep Volume 6 Key Beep Length 7 Mute Stereo

2 Display

1 Backlight 2 Sort Book 3 Banner 4 Auto Hyphens 5 Show Time 6 Time Zone

VoiceText

7 Language 8 Display Color

3 Alerts

1 Fade 2 Minute 3 Service change 4 New Message

4 Calling

1 Auto Answer 2 Auto Redial 3 One-Touch Dial 4 Auto-Key Answer 5 Ring While Stowed

8 System

1 Status 2 Find Home 3 Version 4 Service Provider Select

1 Viewing Lists 2 Adding to List 3 Editing List 4 Erasing a Provider

5 Force Selection 5 Service Provider 6 Territory

9 My Number

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Menu Basics

Accessing the Main Menu

The Main Menu provides access to all of the phone’s features. Use the scroll keys, and , to move between screens. Use to move backward through the screens.

1. To access the Main Menu, turn the phone on. The phone is now in standby mode (see Standby mode, page 14).

2. Press menu and the first three Main Menu items display. If scroll arrows display on the screen, you can scroll between screens to access additional menu options.

Each Main Menu item is explained in sequential order in separate sections of this guide.

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Navigating and using menus

To navigate the menus

■ When a scroll arrow (or arrows) displays on the screen, there are

additional menu items available. Press a scroll key, or , to access those items.

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Menu Basics

■ To select a menu item, press the corresponding number. For example,

to view the menu item 1 Phone Book, press .

To save changes or a setting

■ Press ok.

To return to previous screen without saving changes

■ Press .

To return to standby mode without saving changes (if

■ Press .

not

on a call)

To return to standby mode without saving changes (if on a call)

■ Press repeatedly.

Page 31

Phone Book Menu

1 Phone Book

1 Entering Letters and Other Characters 2 Entering Pauses 3 Saving Entries 4 Finding Entries 5 Editing Entries 6 The “Secret” Feature 7 Speed Dialing 8 One-touch Dialing

This section provides information on the following functions:

Entering letters and other characters Entering pauses Saving entries Finding entries Editing entries Erasing entries Using the “secret” feature Viewing numbers Sending tones Prepending numbers Speed dialing One-touch dialing

Entering letters and other characters

To enter letters and other characters

1. To display a letter in uppercase, then lowercase, and finally the corresponding number, press a key repeatedly. For example, if you repeatedly press , the following characters display:

D E Fde f 3

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Phone Book Menu

2. To display the next character on the same key:

■ Move the cursor forward by pressing .

■ Press the key repeatedly until the desired character is displayed.

For example, to display “E,” press two (2) times. The “E” displays. To display the lowercase “e,” press five (5)

times.

3. Complete the text entry using to enter a space between words.

4. After all characters are displayed, press ok.

To edit letters and other characters

1. Position the cursor on the character to be edited by choosing one of the following options:

■ Press or .

■ Press one of the volume buttons on the side of the phone.

2. From the keypad, enter a new character.

To delete letters and other characters

■ To delete one character at a time:

❑ Position the cursor over a character. ❑ Press to delete.

■ To delete the entire entry, press and hold .

To enter a space between words

■ To enter a space, choose one of the following options:

❑ Press . ❑ Press the down volume button on the side of the phone.

To enter punctuation or spaces

■ To enter special characters, press repeatedly.

■ The punctuation or space displays in the following order:

– <space> @ & ( ) : . ‘ # * , 1.

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Phone Book Menu

Tip

To move backward between screens, press .

Entering pauses

When using automated phone services, such as voice mail or online banking, adding a “pause” when entering a series of numbers allows a segment of time to be included in the string of characters. Each pause counts as one character. This pause allows one remote electronic process to complete before another starts.

Pauses can be entered manually or saved in a phone book entry. There are two types of pauses:

■ Hard Pause – Stops until you press resume to send the rest of the

number sequence.

■ Timed Pause – Stops for two seconds and then resumes automatically.

Note

If Auto Hyphen is set to “on” and you manually enter pauses, Auto Hyphen is temporarily set to “off.” (See Auto Hyphens, page 66 and Manual Hyphens, page 66.)

To enter pauses when entering numbers

1. To enter a pause, press and hold until the following menu appears:

ardPause

imePause

- Hyphen

2. Press Hard Pause or Timed Pause. A symbol displays on the screen for a hard pause or a timed pause

3. Continue entering numbers.

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Phone Book Menu

Saving entries

The phone saves up to 99 entries. Each entry contains a name (up to 12 characters) and phone number (up to 32 numbers) stored in location numbers 1 through 99. (See Entering numbers, page 15.)

To save a name and phone number

1. Enter a phone number using one of the following options:

■ From standby mode:

❑ Enter a phone number. ❑ Press save.

202-987-6543

save

■ From the call history list (see Call History Menu, page 33):

❑ Select a number. ❑ Press view. ❑ Press options. ❑ Press save.

■ From the scratchpad (see Scratchpad, page 46):

❑ Press options. ❑ Press save.

■ From the screen:

❑ Select a number on the screen, such as Caller ID. ❑ Press save.

find

2. Using the keypad, enter a name.

3. Press ok.

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Phone Book Menu

4. Select a location number.

■ If the phone book is not full, you are asked to accept an empty

location. Choose one of the following options:

❑ Accept the empty location, then press ok. ❑ Enter a location number of your choice, then press ok. ❑ Scroll to select an empty location, then press ok.

■ If the phone book is full, enter a location number that you want to

reuse and replace with the new information. The old information is deleted.

Finding entries

Find entries by name, phone number, or location number. Quickly advance to groups of ten entries, or scroll through each entry one at a time.

To find an entry

1. From standby mode, press book.

2. Choose one of the following options:

■ Scroll through each entry one at a time.

■ Advance to groups of ten entries by entering 1 through 9. (For

example, enter 6; location number 60 is selected. If 60 is empty, the previous filled location is selected.)

■ Locate specific entries using the find function:

❑ Press find. ❑ Choose one of the following options:

– Name, press . – Phone #, press . – Location, press .

❑ Enter one or more characters (all characters are classified by

the search function as lowercase).

❑ Press find.

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Phone Book Menu

3. Use the scroll keys to select an entry.

4. To view an entry, press view.

5. To call the number, press .

6. To edit, erase, make secret, view number, prepend (add), or send tones,

press options.

Editing entries

Changes can be made to an entry name, phone number, or location.

To edit an entry

1. From standby mode, press book.

2. Scroll to the entry to be changed.

3. Press view.

4. Press options.

5. To edit, press . Select one of the following categories:

■ Name

❑ Press . ❑ Enter changes. ❑ Press ok.

■ Phone #

❑ Press . ❑ Enter changes. ❑ Press ok.

■ Location

❑ Press . ❑ Select one of the following options:

– Use the same location number, press ok. – Enter a location number of your choice, press ok. – Scroll to select an empty location, press ok.

Page 37

Phone Book Menu

Erasing entries

Entries can be erased quickly and easily with a few keystrokes.

To erase an entry

1. From standby mode, press book.

2. Scroll to the entry to be erased.

3. Press view.

4. Press options.

5. Press to erase.

6. Press ok.

Using the “secret” feature

To prevent a phone number from displaying on the screen, use the secret function. To view or change a secret entry, use the lock code. (See Lock code, page 53.)

Note

When receiving an incoming call, caller ID prevents the name and phone number from displaying if the entry in your phone book is secret.

To configure the secret function

1. From standby mode, press book.

2. Scroll to the entry to be changed.

3. Press view.

4. Press options.

5. Press .

6. Select one of the following options:

■ Yes – Make the entry secret

■ No – Make the entry non-secret

Page 38

Phone Book Menu

7. Press ok.

To view or change a secret entry

1. From standby mode, press book.

2. Scroll to the secret entry.

3. Press view.

4. Press options.

5. Enter your lock code.

6. Select an option to change or view the entry.

7. Press ok to accept any changes and return to the options menu.

Viewing numbers

An entry’s entire phone number can be viewed and edited. When viewing a number, you can also prepend (add) numbers at the beginning of a phone number and save those changes.

To view a number

1. From standby mode, press book.

2. Scroll to the entry to be viewed.

3. Press view.

4. Press options.

5. Press View #.

6. Select one of the following options:

■ To return to the previous menu, press ok.

■ To return to standby mode, press .

Sending tones

While making a call you may need to send DTMF (dual tone multi-frequency) tones over the air. Automated phone services, such as voice mail or online banking, usually require a tone before activating.

Page 39

Phone Book Menu

Tones are sent by manually entering numbers, or using numbers stored in the phone book. You can also send tones for numbers entered in the scratchpad (see Scratchpad, page 46).

Note

The length of the key beep, the sound you hear when pressing the keys, affects the duration of manually entered DTMF tones. Stored tones are always sent with a fixed DTMF duration. Check your key beep length before sending tones (see Key Beep Length, page 62).

To send tones manually

■ While on a call, enter the appropriate numbers.

■ The tones associated with the numbers are immediately sent over the

air.

To send tones saved in your phone book

1. While on a call, press book.

2. Scroll to an entry.

3. Press view.

4. Press options.

5. Press Send Tones. The tones associated with the numbers are

immediately sent over the air.

Prepending numbers

Add (prepend) numbers, such as an area code or country code, at the beginning of a phone number in an existing phone book entry.

To prepend (add) numbers

1. From standby mode, press book.

2. Scroll to the entry to be changed.

3. Press view.

Page 40

Phone Book Menu

4. Press options.

5. Press Prepend.

The phone number displays.

6. Enter the numbers to be added to the displayed characters.

7. Press save.

Speed dialing

Speed dial a phone number if you know the location number of the phone book entry. Speed dial any of the 99 location numbers unless the phone is restricted. If you restrict the phone, only the first nine phone book locations are available for speed dial. (See Restricting the phone, page 55.)

To speed dial a phone number

1. Enter the location number.

2. Press .

One-touch dialing

If one-touch dialing is set to “on,” dial any of the 99 location numbers without pressing .

To one-touch dial a location number

1. Set one-touch dial to “on” (see One-Touch Dial, page 74).

2. Press and hold the location number.

Tip

For double-digit locations, press and release the first digit, and then press and hold the second digit. For example:

❑ To enter location number 3, press and hold . ❑ To enter location number 32, press and then press and

hold .

Page 41

Call History Menu

Call Hist

view

This section provides information on how to use the call history list:

■ Accessing the call history list

■ Viewing call history details

The call history contains the last ten incoming or outgoing voice calls, and includes the following details on each call:

Called By Incoming calls, if caller ID is available (see Caller

ID, page 18)

Call To Outgoing calls

Added Scratchpad entries (see Scratchpad, page 46)

Missed Unanswered incoming calls, if caller ID is available

Caller ID Caller ID information received

Call Waiting Call-waiting information received during a call

■ The most recent call is numbered 0 and displays at the top of the list

and the oldest call at the bottom (separated by a dashed line).

■ When the list is full, a new call takes the first position in the list and

the oldest call is deleted.

■ The list is saved after you turn the phone off.

■ If the caller’s phone number is stored in the phone book, the caller’s

name displays in the call history list.

■ If more than one name matches a call back number, the entry with the

lowest phone book location number displays.

Page 42

Call History Menu

Accessing the call history list

To access the call history list

1. From standby mode, press menu. Then press Call History. Or Press .

2. To access the last ten calls, press the scroll keys. For example:

7654321

John

5551212

view

3. Scroll down to select a call from the most recent to the oldest calls, or scroll up to select a call from the oldest to the most recent.

4. After selecting a call, choose one of the following options:

■ To call the number, press .

■ To save the number in your phone book:

❑ Press view. ❑ Press options. ❑ Press save. ❑ Press ok (see Saving entries, page 26).

■ To exit call history without calling or storing a number, press

or .

Page 43

Viewing call history details

To view call history details

1. Scroll to select a call on the list.

Wendy

1 Bob 2 658-0987

2. Press view.

CALL TO Bob

202-987-6543

options

Call History Menu

view

3. Press options.

4. Select one of the following:

■ Date/Time – Display the date and time of the call.

Date/Time: Sept 22, Wed 3:45 PM

MDT

Page 44

Call History Menu

■ Duration – Display the duration of the call.

Call Duration: 2 min 25 sec

■ Save – Save the number in your phone book.

Options

1 Date/Time 2 Duration 3 Save

■ View # – View the entire number.

■ Send – Make a call to the number.

■ Send Tones – Send DTMF tones while on a call. (See Sending

tones, page 30.)

■ Prepend – Add numbers, such as an area code or country code, at

the beginning of the phone number and save it in your phone book.

Page 45

3 Messages

Messages Menu

Text

Voice

This section provides information about Inbound SMS (short message service) text and voice mail messages.

Message alerts Reading messages Voice messages Text messages

Contact your service provider for information regarding the availability of text and voice mail notifications.

Message alerts

The phone can be configured for message alerts (see New Message, page 72). When the phone is turned on and an SMS message is received, the phone alerts you by:

Flashing an indicator light. Sounding a beep. Displaying the text message indicator or voice mail notification

indicator on the screen.

The text message and voice mail notification indicators display until all messages are read.

Reading messages

When you read a message, new messages are accessed first. If the message contains a call back number matching one in your phone book, the corresponding name displays in place of the number. If more than one name matches a call back number, the entr number displays.

y with the lowest phone book location

Page 46

Messages Menu

Voice messages

Accessing voice mail messages

If someone leaves a voice mail message, your phone receives a voice mail notification and alerts you. To access messages, choose one of the following options:

■ Access voice mail notifications for call details.

■ Call your voice mail system and listen to the message. (Service

providers vary on the details provided about the message.)

If new voice mail messages are received, the total number of voice mail notifications is updated.

To access voice mail notifications

1. From standby mode, press and hold . The total number of voice mail messages received displays under “Old.”

Msgs New/Old Text 00/00

Voice 04 text voice

2. Press voice. The voice mail notification displays either a call back number or a

name if the call back number matches one in the phone book.

Note

If more than one name matches a call back number, the entry with the lowest phone book location number displays.

3. Select a message, then choose one of the following options:

■ To display more detail, if available, press view.

■ The detail information automatically scrolls on the screen and

pauses so you can read it.

Page 47

Messages Menu

■ To manually scroll, press a scroll key.

■ To read the next voice mail notification, press next.

To call your voice mail system

1. Press and hold .

2. Press voice.

3. To find the voice mail notification you want, press next.

4. Press view.

5. Press .

The phone number for the voice mail system displays, if available. If it does not display, the message “No Voice Mail Number received” displays. Manually enter the voice mail phone number.

6. If necessary, prepend (add) digits before the voice mail phone number. For example, if you are out of the area of your voice mail phone number, prepend the area code or country code.

7. Press again.

8. To retrieve your messages, follow the voice mail system instructions.

To erase voice message notifications

1. Press and hold .

2. Press voice.

3. To find the voice mail notification you want, press next.

4. Press view.

5. To erase the message, press erase.

6. Press ok.

Text messages

Text messages can include call back numbers, messages, urgency stamps, time and date stamps, and names if the call back number matches one in the phone book. The phone stores as many text messages as available

Page 48

Messages Menu

memory allows. For more information on managing phone memory, see Storing text messages, page 41.

Accessing text messages

To access text messages

1. Press and hold . The number of new and old text messages display.

2. Press text. The newest unread messages display first followed by the newest read

messages, if any. The number of messages under “Old” is the number of messages already read but not deleted.

3. Select a message then chose one of the following:

■ To display more detail, if available, press view.

■ The text automatically scrolls on the screen and pauses so you can

read it.

■ To manually scroll, press a scroll key.

■ To read the next message, press next.

To call back numbers in text messages

1. Press and hold .

2. Press text.

3. To find the message you want, press next.

4. Press view.

5. Press .

The call back number displays, if available.

6. If necessary, prepend (add) digits before the call back number. For example, if you are out of the area of the phone number, prepend the area code or country code.

7. Press again.

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Messages Menu

To erase text messages

1. Press and hold .

2. Press text. A text message displays.

3. To display more detail, if available, press view.

The text automatically scrolls on the screen and pauses so that you can read it.

4. To manually scroll, press a scroll key.

5. Scroll to the bottom of the message, press options.

6. Press erase.

Note

You can erase a text message even if it is locked.

7. To erase the message, press ok.

Tip

To erase all unlocked messages, see Erasing SMS messages, page 57.

Storing text messages

Text messages are saved until you erase them or until the phone memory is full. To keep enough memory available, delete each message.

■ If more than 75% of the phone’s memory is full, a message displays the

amount of memory used:

WARNING! Mem is almost full ( __%).

■ To exit this screen, press ok.

Page 50

Messages Menu

When the phone is out of memory, the oldest unlocked messages are automatically deleted as necessary to receive new messages.

Tip

Lock messages to prevent messages from being deleted. However, if all messages are locked when a new message is received and the phone is out of memory, the new message is lost. The network may try to deliver it later.

To avoid running out of memory

■ Erase locked or unlocked messages that you no longer need. When the

phone is out of memory and all text messages are locked, it no longer accepts new messages and this message displays:

Message Lost Insufficient Memory!

■ To exit this screen, press ok.

Note

The network may try to deliver lost messages later.

Locking and unlocking text messages

The Lock feature prevents messages from being automatically deleted if the phone is out of memory. Text messages can be manually erased even if locked.

To lock or unlock text messages

1. Press and hold .

2. Press text.

The newest text message displays.

Page 51

Messages Menu

3. To display more detail, if available, press view. The text automatically scrolls on the screen and pauses so that you can

read it.

4. To manually scroll, press a scroll key.

5. Scroll to the bottom of the message and press options.

6. Press for Lock or for Unlock.

The lock indicator or the unlock indicator displays to the left of the SMART KEY options.

Page 52

Messages Menu

Page 53

Features Menu

4 Features

1 Keyguard 2 Scratchpad

3 Current Position Coordinates

This section provides information on how to use the following features:

■ Key Guard

■ Scratchpad

■ Current position coordinates

Key Guard

The key guard locks the phone keys to prevent accidental use. If you receive an incoming call when the key guard is on, answer the call by pressing

Note

The key beeps are silenced when the keyguard is set to “on.”

To turn the key guard on

■ Press and hold the key.

To turn the key guard off

■ Press the following keys, in sequence: .

Note

Lock your phone to prevent unauthorized use (see Locking the phone, page 54).

Page 54

Features Menu

Scratchpad

This feature provides a shortcut to storing information. Enter numbers on the scratchpad to:

■ Add to call history.

■ Save to the phone book.

■ Send tones over the air for automated phone services, such as voice

mail or banking online.

Note

To add to call history or save to your phone book, you can be on a call or in standby mode. To send tones, you must be on a call.

To access the scratchpad

1. From standby mode, press menu.

2. Press Features.

3. Press Scratchpad.

4. Enter numbers.

5. Press options.

6. Choose one of the following options:

■ AddToHist, press ; the number is added to call history.

■ Save to your phone book, press (see Saving entries, page 26).

■ Send Tones, press ; the tones are immediately sent over the

air.

Current position coordinates

This feature allows your current position coordinates to be downloaded to the phone. This information is only available while a call is in progress.

Page 55

To receive current position coordinates while making a call

1. Press menu.

2. Press Features.

3. Press Position.

Note

Before the update button is pressed, the coordinates that appear show the last known position.

Features Menu

4. Press Update.

Position N 40 5' 30" W 105 10' 6"

update

Accuracy to within 10 kms.

Page 56

Features Menu

Page 57

Call Information Menu

5 Call Information

1 Last Call 2 Home Calls 3 Roam Calls 4 Recent Calls 5 Data Calls 6 All Calls 7 Resetting call counters

This section provides information on how to set counters that track the number of calls and airtime for billing purposes.

■ Last Call

■ Home Calls

■ Roam Calls

■ Recent Calls

■ Data Calls

■ All Calls

■ Resetting call counters

Last Call

Last Call displays the duration of the last call in minutes and seconds. If Call History is empty, “None” displays on the screen. You cannot reset this counter.

To display last call information

1. From standby mode, press menu.

2. Press Call Information.

3. Press Last Call.

4. Press ok.

Page 58

Call Information Menu

Home Calls

Home Calls displays the number and duration of all incoming and outgoing calls made in your home service area, as defined by your service provider. To reset this counter to zero, see Resetting call counters, page 51.

To display home calls information

1. From standby mode, press menu.

2. Press Call Information.

3. Press Home Calls.

4. Press ok.

Roam Calls

Roam Calls displays the number and duration of calls made while roaming out of your home service area. To reset this counter to zero, see Resetting call counters, page 51.

To display Roam Calls information

1. From standby mode, press menu.

2. Press Call Information.

3. Press Roam Calls.

4. Press ok.

Recent Calls

Recent Calls displays the number and duration of calls made or received since resetting the counter. To reset this counter to zero, see Resetting call counters, page 51.

To display Recent Calls information

1. From standby mode, press menu.

2. Press Call Information.

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Call Information Menu

3. Press RecentCall.

4. Press ok.

Data Calls

Data Calls displays the number of bytes received or transmitted and the duration of data calls made since resetting the counter. To reset this counter to zero, see Resetting call counters, page 51-52.

To display Data Calls information

1. From standby mode, press menu.

2. Press Call Information.

3. Press Data Calls.

4. Scroll to view the number of bytes received or transmitted and the

duration of each call.

5. Press ok.

All Calls

All Calls displays the number and duration of all calls (both voice and data) for the lifetime of your phone. You cannot reset this counter.

To display All Calls information

1. From standby mode, press menu.

2. Press Call Information.

3. Press All Calls.

4. Press ok.

Resetting call counters

All counters can be reset to zero except Last Call and All Calls. If you want to undo the counter reset, you must do it before you press ok, which confirms resetting the counter.

Page 60

Call Information Menu

To reset the counter to zero

1. From standby mode, press menu.

2. Press Call Information.

3. Select a call counter.

4. Press zero.

❑ Press ok to reset the counter.

Note

After you press ok, you cannot undo the counter reset.

❑ Press undo to go back to the call counter information.

Page 61

Security Menu

6 Security

1 Lock code 2 Locking the phone 3 Restricting the phone 4 Entering priority numbers 5 Erasing call history list 6 Erasing phone book entries 7 Erasing SMS messages 8 Resetting preferences

This section provides information on how to use the following security features:

Lock code Locking the phone Restricting the phone Entering the priority numbers Erasing call history list Erasing phone book entries Erasing SMS messages Resetting preferences

Lock code

When accessing the Security menu for the first time, enter the lock code supplied by your service provider (0000). If you forget your lock code, contact your service provider.

Entering a new lock code

If it becomes necessary to change the lock code, create a new 4-digit code.

Page 62

Security Menu

To enter the new lock code

1. From standby mode, press menu.

2. Press Security

3. Enter the current lock code.

4. Press New Code.

5. Enter your new 4-digit lock code.

6. Press save.

The phone displays confirmation of the new code entry.

Locking the phone

The phone can be locked to prohibit any outgoing calls except priority and emergency numbers.

■ Incoming calls are not affected.

■ No shortcuts are available for dialing emergency or priority numbers.

■ All other functions are locked.

Tip

To unlock the phone, enter the lock code used to access the Security menu.

To lock the phone

1. From standby mode, press menu.

2. Press Security.

3. Enter your lock code.

4. Press Lock Phone.

5. Scroll to select one of these options:

■ Never – The phone cannot be locked.

■ Now – Immediately locks the phone for one time only.

■ On Power Up – Locks the phone every time you turn the phone on.

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Security Menu

To unlock the phone

1. Press unlock.

2. To return to the main menu, enter your lock code. (Enter the same lock

code used to access the Security menu.) If you forget your lock code, contact your service provider.

Restricting the phone

Restricting the phone limits outgoing calls to emergency and priority numbers, plus phone book locations 1 to 9. Phone book changes cannot be made in this mode.

To restrict the phone

1. From standby mode, press menu.

2. Press Security.

3. Enter your lock code.

4. Press Restrict.

5. Scroll to select one of these options:

■ Yes – Make calls to emergency numbers, priority numbers, and

phone book locations 1 to 9 only. There are no shortcuts for dialing emergency numbers or priority

numbers unless you add them to your phone book.

■ No – Make calls to any number.

Entering priority numbers

Priority numbers can be called when the phone is locked or restricted. Store up to three priority numbers (maximum 32 digits each).

To enter a priority number

1. From standby mode, press menu.

2. Press Security.

3. Enter your lock code.

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Security Menu

4. Press Priority #.

5. Scroll to Priority#1, Priority#2, or Priority#3.

6. Press edit.

7. Enter the phone number.

8. Press ok.

Erasing call history list

This feature erases the entire call history list.

1. From standby mode, press menu.

2. Press Security.

3. Enter your lock code.

4. Press Erase Call.

5. Press ok.

❑ To erase the entire call history list, press ok. ❑ To return to the menu without erasing the list, press .

Erasing phone book entries

This feature erases all entries in the phone book.

1. From standby mode, press menu.

2. Press Security.

3. Enter your lock code.

4. Press Erase Book.

5. Press ok.

❑ To erase all entries in the phone book, press ok. ❑ To return to the menu without erasing the list, press .

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Security Menu

Erasing SMS messages

This feature erases all SMS (short message service) messages, including all locked or unlocked text messages and all voice mail notification messages. Use this erase feature to avoid running out of memory (see To avoid running out of memory, page 42).

1. From standby mode, press menu.

2. Press Security.

3. Enter your lock code.

4. Press Erase SMS (short message service).

5. Press ok.

❑ To erase all messages, press ok. ❑ To return to the menu without erasing any messages, press .

Resetting preferences

This feature resets all preferences to the original settings (defaults) entered by your service provider. These preferences include those described in Preferences Menu, page 59, with these exceptions:

■ The banner is not reset.

■ The Service Provider Preferred and Prohibited Lists are deleted (see

Service Provider Select, page 79).

■ The lock code is not reset.

■ The phone book, call history, or SMS messages are not erased.

To reset preferences

1. From standby mode, press menu.

2. Press Security, enter your lock code.

3. Press Reset Prefs.

4. Press ok.

5. When prompted to reset all preferences, press ok.

Page 66

Security Menu

Page 67

7 Preferences

Preferences Menu

1 Sounds

2 Display

3 Alerts

4 Calling

1 Ringer Type 2 Ringer Volume 3 Earpiece Volume 4 Key Beep Sound 5 Key Beep Volume 6 Key Beep Length 7 Mute Stereo 1 Backlight 2 Sort Book 3 Banner 4 Auto Hyphens 5 Show Time 6 Time Zone 7 Language 8 Display Color 1 Fade 2 Minute 3 Service change 4 New Message 1 Auto Answer 2 Auto Redial 3 One-Touch Dial 4 Auto-Key Answer

This section provides information on how to set up the following phone preferences:

Sounds Display Alerts Calling

Page 68

Preferences Menu

Sounds

To set up your personal sound preferences, changes can be made to the following functions:

■ Ringer type

■ Ringer volume

■ Earpiece volume

■ Key beep sound

■ Key beep volume

■ Key beep length

■ Mute stereo

Ringer Type

For incoming calls, the ringer can be changed to one of eight different rings or melodies.

To set the incoming calls ringer type

1. From standby mode, press menu.

2. Press Preferences.

3. Press Sounds.

4. Press Ringer Type.

5. Press or to select the ringer type or melody from the list.

6. Press ok.

Ringer Volume

From standby mode, to change the ringer volume choose one of the following:

■ Press the volume buttons on the side of the phone.

■ Press menu.

❑ Press Preferences. ❑ Press Sounds. ❑ Press Ringer Vol.

Page 69

Preferences Menu

❑ Press to increase or to decrease the volume. ❑ To turn off the ringer, press until the word “Silent”

appears.

❑ To remind you that the ringer is off, the “Ringer Silenced” icon

()displays.

❑ Press ok.

To silence the ringer when receiving a call

■ Press .

Earpiece Volume

The earpiece volume is adjustable while on a call or from standby mode.

To adjust the earpiece volume while on a call

■ Press the volume buttons on the side of the phone.

To adjust the earpiece volume while in standby mode

1. Press menu.

2. Press Preferences.

3. Press Sounds.

4. Press Earpiece Vol.

5. Press to increase or to decrease the volume.

6. Press ok.

Key Beep Sound

The sound you hear when pressing the keys (key beep) can be adjusted to either a tone or a click.

To adjust the key beep sound

1. From standby mode, press menu.

2. Press Preferences.

3. Press Sounds.

4. Press KeyBeepSound.

Page 70

Preferences Menu

5. Press or to select “tone.” A tone sounds.

6. Press or again to select “click.” A click sounds.

Note

While on a call, if you select “click,” keys pressed for voice mail sound as “tones.” Other keys pressed in menus sound as “clicks.”

7. Press ok.

Key Beep Volume

The volume of the sound you hear when pressing the keys (key beep), can be adjusted.

To adjust the key beep volume

1. From standby mode, press menu.

2. Press Preferences.

3. Press Sounds.

4. Press KeyBeepVol.

5. Press to increase or to decrease the volume.

6. To turn the key beep volume off, press until the word “Silent”

appears.

7. Press ok.

Key Beep Length

The length of the sound you hear when pressing the key (key beep) can be changed. The standard key beep is short and fixed in length. The custom key beep sounds as long as you press a key.

Using the standard key beep setting is recommended unless a service or device, such as answering machines, requires a custom key beep.

Page 71

Preferences Menu

Note

The key beep length affects the DTMF tones used for sending tones over the network for automated phone services, such as voice mail or online banking. Select the appropriate key beep length before sending tones (see Sending tones, page 30).

To set the key beep length

1. From standby mode, press menu.

2. Press Preferences.

3. Press Sounds.

4. Press KeyBeepLen.

5. Press or to select “standard.” Press again to select

“custom.”

Standard – Key beep is short and fixed in length. Custom – Key beep sounds as long as you press a key.

6. Press ok.

Mute Stereo

To use this feature the Globalstar Installation Kit (works with SPOT Global Phone) mute line must be connected to the stereo mute line. When using the kit, this feature can beset to automatically mute the stereo in your vehicle when receiving incoming calls. Press when making outgoing calls. (Contact your service provider or kit installer for more information on implementing this in your vehicle.)

To mute the ster

1. Be sure that the kit mute line is connected to the stereo mute line.

2. From standby mode, press menu.

3. Press Preferences.

4. Press Sounds.

5. Press Mute Stereo.

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Preferences Menu

6. Press or to select “yes.” Press again to select “no.”

7. Press ok.

Display

The following display features can be adjusted:

■ Backlight

■ Sort Book

■ Banner

■ Auto Hyphen

■ Manual Hyphen

■ Show Time

■ Time Zone

Backlight

The screen and keypad backlighting can be adjusted to maximize battery life.

To set the backlight

1. From standby mode, press menu.

2. Press Preferences.

3. Press Display.

4. Press Backlight.

5. Scroll to select one of the following:

■ Always Off – The backlight is always off, which significantly

increases battery life.

■ 7 Seconds – Turns the backlight off 7 seconds after the last key

press.

■ 15 Seconds – Turns the backlight off 15 seconds after the last key

press.

■ 30 Seconds – Turns the backlight off 30 seconds after the last key

press.

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Preferences Menu

■ Always On – The backlight is always on, which significantly

decreases battery life.

6. Press ok.

To turn the backlight on

■ Press any key.

Note

If this feature is set to “Always Off,” pressing any key does not turn the backlight on.

Sort Book

This option allows users to select whether the phone book displays in numerical location order or by alphabetic name order.

To set the sort order

1. From standby mode, press menu.

2. Press Preferences.

3. Press Display.

4. Press Sort Book.

5. Press or to select “location#.” Press again to select

“alphabetic.”

6. Press ok to confirm sort change.

Banner

When the phone is turned on, a banner or personal greeting can be displayed. As many as 12 characters can be added to the startup screen, such as a company name or a personal reminder.

To edit the banner

1. From standby mode, press menu.

2. Press Preferences.

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Preferences Menu

3. Press Display.

4. Press Banner.

5. Choose one of the following:

■ Press ok to return to standby mode.

■ Press edit to change the banner. (See Entering numbers,

page 15.)

6. Press ok to confirm banner changes.

Auto Hyphens

This feature automatically inserts hyphens when entering phone numbers. As the following example shows, hyphens are inserted automatically when numbers are entered:

# – ### – ### – ####

Note

To manually enter hyphens, see Manual Hyphens, page 66.

To set auto hyphen

1. From standby mode, press menu.

2. Press Preferences.

3. Press Display.

4. Press AutoHyphen.

5. Press or to select “yes.” Press again to select “no.”

6. Press ok.

Manual Hyphens

Hyphens can be entered manually from standby mode or when editing phone numbers in the phone book. Each hyphen counts as one character.

Note

To automatically insert hyphens, see Auto Hyphens, page 66.

Page 75

To manually enter a hyphen

1. Press and hold . The following screen displays:

ardPause

imePause

- Hyphen

2. To add a hyphen, on the screen, press .

Note

You cannot insert a hyphen or pause as the first digit of a phone number. Pressing and holding will display the messages screen.

Preferences Menu

Show Time

The time format can be set by selecting 12-hour, 24-hour, UTC, or Off. UTC (universal time coordinated) displays as the default mode.

To set the time format

1. From standby mode, press menu.

2. Press Preferences.

3. Press Display.

4. Press Show Time.

5. Press or to select one of the following:

■ 12 hour – Time displays in 12-hour format

■ 24 hour – Time displays in 24-hour format

■ Off – Time does not display

6. Press ok.

Time Zone

This feature allows you to select the display of a different time zone instead of UTC (universal time coordinated) time. The time zone remains selected

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Preferences Menu

until you change it. UTC (plus or minus any hour) is an option if your time zone is unavailable.

The available time zones include:

European GMT Greenwich Mean Time same as UTC

BST British Summer Time UTC + 1 hour

IST Irish Summer Time UTC + 1 hour

WET Western Europe Time same as UTC

WEST Western Europe Summer Time UTC + 1 hour

CET Central Europe Time UTC + 1 hour

CEST Central Europe Summer Time UTC + 2 hours

EET Eastern Europe Time UTC + 2 hours

EEST Eastern Europe Summer Time UTC + 3 hours

MSK Moscow Time UTC + 3 hours

MSD Moscow Summer Time UTC + 4 hours

MSD Moscow Summer Time, Irkutsk MSD + 5 hours

MSK Moscow, Chita, Yakutsk MSK + 6 hours

MSD Moscow Summer Time, Chita

MSK + 6 hours

Yakutsk

MSK Moscow, Vladivostock,

MSK + 7 hours

Khabavorsk, Sakhalin

MSK Moscow, Magadan MSK + 8 hours

MSD Moscow Summer, Magadan MSD + 8 hours

MSK Moscow, Kamchatka, Anadyr MSK + 9 hours

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Preferences Menu

U.S. and Canada

MSD Moscow Summer, Kamchatka,

MSD + 9 hours

Anadyr

Beij Beijing, China UTC + 8 hours

AST Atlantic Standard Time UTC – 4 hours

ADT Atlantic Daylight Saving Time UTC – 3 hours

EST Eastern Standard Time UTC – 5 hours

EDT Eastern Daylight Saving Time UTC – 4 hours

CST Central Standard Time UTC – 6 hours

CDT Central Daylight Saving Time UTC – 5 hours

MST Mountain Standard Time UTC – 7 hours

MDT Mountain Daylight Saving Time UTC – 6 hours

PST Pacific Standard Time UTC – 8 hours

PDT Pacific Daylight Saving Time UTC – 7 hours

HST Hawaiian Standard Time UTC – 10 hours

AKST Alaska Standard Time UTC – 9 hours

AKDT Alaska Daylight Saving Time UTC – 8 hours

To select a different time zone

1. From standby mode, press menu.

2. Press Preferences.

3. Press Display.

4. Press TimeZone.

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Preferences Menu

5. Press to select a time zone from the list. Press to move backward through the list.

6. Press ok.

Language

Several languages are available to be displayed on your phone’s screen: English, Spanish, Portuguese, French, Russian, and Chinese.

To set the language

1. From standby mode, press menu.

2. Press Preferences.

3. Press Display.

4. Press Language.

5. Press or to select from the list of available languages.

6. Press ok.

Display Color Scheme

Several color schemes are available for your phone’s screen.

To set the display color

1. From standby mode, press menu.

2. Press Preferences.

3. Press Display.

4. Press Display Color.

5. Press or to select from the list of available color schemes.

6. Press ok.

Alerts

For your convenience, alerts may be configured to produce a tone while flashing a message. The following alerts can be set to sound a tone:

■ Fade

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Preferences Menu

■ Minute

■ Service change

■ New message

Fade

The fade alert occurs when any network drops a call.

To set the fade alert

1. From standby mode, press menu.

2. Press Preferences.

3. Press Alerts.

4. Press Fade.

5. Press or to select “on.” Press again to select “off.”

6. Press ok.

Minute

The minute alert occurs ten seconds before the end of every minute.

To set the minute alert

1. From standby mode, press menu.

2. Press Preferences.

3. Press Alerts.

4. Press Minute.

5. Press or to select “on.” Press again to select “off.”

6. Press ok.

Service Change

The service change alert occurs when the phone enters or leaves service. This alert displays a message and can also be configured to sound a tone.

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Preferences Menu

To set the service change alert

1. From standby mode, press menu.

2. Press Preferences.

3. Press Alerts.

4. Press Service.

5. Press or to select “on.” Press again to select “off.”

6. Press ok.

New Message

The new message alert occurs when you receive a new text message or voice mail notification.

To set the new message alert

1. From standby mode, press menu.

2. Press Preferences.

3. Press Alerts.

4. Press New Message.

5. Press or to select one of the following options:

■ Off – Phone does not sound a beep when a new message is received

■ Once – Phone sounds one beep when a new message is received

■ Periodic – Phone sounds a beep periodically when a new message

is received until you retrieve the message by pressing

6. Press ok.

Calling

The following features can be configured to simplify the calling process:

■ Auto Answer

■ Auto Redial

■ One-Touch Dial

■ Any-Key Answer

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Preferences Menu

Auto Answer

Use this feature to adjust the number of times the phone rings before it automatically answers a call. When this auto answer feature is used, the phone’s ringer option is automatically set to Standard.

To set auto answer

1. From standby mode, press menu.

2. Press Preferences.

3. Press Calling.

4. Press AutoAnswer.

5. Press or to select one of the following options:

■ Off – Phone does not automatically answer

■ After 1 ring – Phone automatically answers after 1 ring

■ After 2 rings – Phone automatically answers after 2 rings

■ Car kit only 1 ring – When installed in the kit, the phone

automatically answers after 1 ring

■ Car kit only 2 rings – When installed in the kit, the phone

automatically answers after 2 rings

6. Press ok.

Note

If you select an option other than “off,” the message “-Auto Answer-” flashes while in standby mode.

Auto Redial

Use this feature to set the time interval in which the phone automatically redials a number when the network is busy or unavailable, but not when the phone is busy.

While the phone is in standby mode, the phone automatically redials at intervals until the call connects or you press . If you change service,

auto redial stops.

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Preferences Menu

To set auto redial

1. From standby mode, press menu.

2. Press Preferences.

3. Press Calling.

4. Press Auto Redial.

5. Press or to select one of the following options:

■ Off – Do not automatically redial

■ Every 10 seconds – Automatically redial every 10 seconds

■ Every 30 seconds – Automatically redial every 30 seconds

■ Every 60 seconds – Automatically redial every 60 seconds

6. Press ok.

One-Touch Dial

Use the one-touch dial feature to call any of the 99 phone book location numbers without pressing .

To set one-touch dial

1. From standby mode, press menu.

2. Press Preferences.

3. Press Calling.

4. Press One-Touch Dial.

5. Press or to select “yes.” Press again to select “no.”

6. Press ok.

(See One-touch dialing, page 32, for more information.)

Any-Key Answer

If you prefer to answer an incoming call by pressing any key (except ), set the any-key answer feature to “yes.”

Note

If this feature is not set to “yes,” press to answer calls.

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Preferences Menu

To set any-key answer

1. From standby mode, press menu.

2. Press Preferences.

3. Press Calling.

4. Press AnyKeyAnsw.

5. Press or to select “yes.” Press again to select “no.”

6. Press ok.

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Preferences Menu

Page 85

System Menu

8 System

1 Status 2 Find Home 3 Version 4 Service Provider Select

1 Viewing Lists 2 Adding to List 3 Editing List 4 Erasing a Provider

5 Force Selection 5 Service Provider 6 Territory

9 My Number

This section provides information on how to use the following system features:

Status Find Home Version Service Provider Select Service Provider Territory My Number

Status

This feature provides status for the state of the phone’s antenna, Globalstar Installation Kit (works with SPOT Global Phone), battery, memory, lock,

and self-test:

Indicates a good condition or ready for use. Indicates a faulty condition or not ready for use.

– Indicates not in use.

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System Menu

To access status information

1. From standby mode, press menu.

2. Press System.

3. Press Status:

■ Antenna Up – If - displays, the antenna is rotated properly. If the

antenna is rotated and

■ Car Kit – If - displays, the kit is operating properly. If / displays,

/ displays, contact your service provider.

reconnect the phone in the cradle or contact the installation technician.

■ Battery – If - displays, the battery is installed properly. If /

displays, remove and replace your battery or contact your service provider.

■ Memory – If - displays, there is enough available phone memory.

/ displays, delete text messages and voice mail notifications.

■ Unlocked – If - displays, the service provider has not locked your

phone. If / displays, contact your service provider.

■ Self-test – If - displays, the phone has made a successful self-test.

/ displays, contact your service provider.

4. Press or .

Find Home

The Find Home feature quickly locates your home service provider. If the home provider is not available, the phone searches for service based on your preference settings (see Service Provider Select, page 79).

If the phone displays the roaming indicator while in the home area, use this Find Home feature to re-establish local service.

Tip

To eliminate “roaming” in your home area, use the Find Home feature before you place the call.

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System Menu

To force the phone to find home

1. From standby mode, press menu.

2. Press System.

3. Press Find Home.

4. Press ok.

Version

The Version feature displays the version number of the software installed on your phone.

To display the software version number

1. From standby mode, press menu.

2. Press System.

3. Press Version.

4. Scroll to read the information (see Navigating and using menus,

page 21.)

5. Press or .

Service Provider Select

The Service Provider feature accesses three lists of service providers: Known, Preferred, and Prohibited. This feature allows you to select and force registration with a service provider.

Phone Registering

Registration means your phone is looking for service and obtains service after network approval.

■ If the service change alert is set to “on,” the alert sounds a tone and

displays a menu when the phone enters or leaves service. (See Service Change, page 71.)

■ After your phone is registered, press the following key sequence for

service provider information and the current phone number:

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System Menu

❑ Menu. ❑ System. ❑ Service Provider.

Changes made to the Preferred or Prohibited Lists do not take effect until the phone is registered again with the network. To register the phone, choose one of the following methods:

■ Turn the phone off and on.

■ Find your home service provider (see Find Home, page 78).

■ Force service provider selection (see Force Service Provider Selection,

page 83).

If you add the currently registered service provider to the Prohibited List, the phone automatically re-registers.

Service Provider Lists

■ Known List – Displays all of the known service providers that can be

added to the Preferred or Prohibited Lists. This list is created and updated by the service provider.

❑ New service providers are automatically added as they become

available.

❑ Service providers placed on the Preferred List are highlighted. ❑ Service providers placed on the Prohibited List are crossed out. ❑ Service providers on both the Preferred and Prohibited Lists are

highlighted and crossed out.

■ Preferred List – Displays your preferred order of priority for service

providers.

❑ Highlighted first on the screen is your home service provider. ❑ The order of priority is shown by the number to the left of the

service provider’s name.

■ Prohibited List – Displays the service providers (in alphabetical order)

that you choose not to use.

Page 89

Note

You cannot add or delete your home service provider from any list.

Viewing lists

To view the Known, Preferred, or Prohibited Lists

1. From standby mode, press menu.

2. Press System.

3. Press SP (service provider) Select.

4. To select a list to view:

❑ Press Known List. ❑ Press Prefr List.

System Menu

❑ Press Prohb List.

5. Press view to display the service provider’s MCC (mobile country code) and MNC (mobile network code).

■ If the service provider is on the Preferred List, the preferred

location number displays (Pref Loc).

■ If the service provider is on the Prohibited List, “yes” displays

(Prohib).

■ If the service provider is on both the Preferred and the Prohibited

Lists, the preferred location number and “yes” displays.

6. Press ok.

Adding to lists

To add to the Preferred or Prohibited Lists

1. From standby mode, press menu.

2. Press System.

3. Press SP (service provider) Select.

4. Press Known List.

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System Menu

5. Scroll to select a service provider (see Navigating and using menus, page 21).

6. Press edit.

7. Press Preferred or Prohibited.

8. Press ok.

9. Re-register your phone (see Phone Registering, page 79).

Editing lists

To edit (reorder or delete) from the Preferred List

1. From standby mode, press menu.

2. Press System.

3. Press SP (service provider) Select.

4. Press Prefr List.

5. Scroll to select a service provider.

6. Press edit.

7. Choose one of the following:

■ Reorder

❑ Press Reorder. ❑ Scroll to move the selected service provider to a new position

in the Preferred List.

❑ Press ok.

■ Delete

❑ Press Delete. ❑ Press ok to delete the selected service provider from the

list.

8. Press ok.

9. Re-register your phone (see Phone Registering, page 79).

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System Menu

Erasing a Provider from the Prohibited List

1. From standby mode, press menu.

2. Press System.

3. Press SP (service provider) Select.

4. Press Prohb List.

5. Scroll to select a service provider.

6. Press erase.

7. Press ok.

8. Re-register your phone (see Phone Registering, page 79).

Force Service Provider Selection

This feature forces the phone to register with a service provider in the following order of priority:

1. The phone attempts to register with your home service provider.

2. The phone attempts to register with service providers on the Preferred List.

3. The phone attempts to register with service providers on the Known List.

To force service provider selection

1. From standby mode, press menu.

2. Press System.

3. Press SP (service provider) Select.

4. Press Force SPS (service provider selection).

5. Press ok.

Service Provider

To display the current service provider’s name

1. From standby mode, press menu.

2. Press System.

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System Menu

3. Press SrvcPrvder.

4. Press or .

Territory

This feature displays the current Globalstar service provider’s MCC (mobile country code) and MNC (mobile network code).

To display the territory information

1. From standby mode, press menu.

2. Press System.

3. Press Territory.

4. Press or .

My Number

This feature displays your phone number and service provider name.

To display your phone number

1. From standby mode, press menu.

2. Press My Number.

Page 93

Battery Care and Maintenance

This section contains information about the care and maintenance of the phone batteries.

■ Battery care and charging

■ Battery chargers

■ Low battery

■ Battery removal

■ Battery replacement

Battery

A rechargeable battery is located on the back of the phone:

The following is typical battery performance:

Service Mode Talk Time Standby Time

Globalstar Satellite 4 hours 36 hours

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Battery Care and Maintenance

Battery care and charging

The battery charge level indicator is shown at the top right of the screen and ranges between four vertical bars (full charge) to one bar (minimal charge). If the indicator has no bars, the battery has no charge.

Fully charge the battery immediately after purchasing the phone to maximize the talk and standby times. The battery does not need to be completely drained before you recharge it. (See Low battery, page 87, for more information.)

Follow these guidelines for

batteries:

Only use SPOT or Globalstar batteries and chargers designed for this phone. Do not use any other battery or charger.

To maximize battery life, set the backlight option to “off” (see Backlight, page 64).

To prevent damage, do not charge the battery in temperatures less than +32 °F (0 °C) or greater than +104 °F (+40 °C).

Do not use the battery in temperatures less than –4 °F (–20 °C) or greater than +140 °F (+60 °C).

Do not use the battery charger in direct sunlight or in places with excessive humidity, such as a bathroom.

Keep the metal contacts at the top end of the battery clean. Never dispose of the battery in a fire or trash compactor. Do not try to disassemble or short circuit the battery. Recharge the battery if the phone has not been used for several months. Do not store batteries in places where temperatures are below –22 °F

(–30 °C) or above +140 °F (+60 °C).

Page 95

Battery Care and Maintenance

Battery chargers

There are three (3) battery charger options (see Accessories, page 99):

AC wall charger Car power adapter/vehicle charger

Note

To avoid damaging the phone when using the AC wall charger, plug the charger into the power source first, and then into the phone.

About battery charging

The battery recharges while the phone is in use. For faster charging, turn the phone off. The battery does not need to be completely drained before recharging. After connecting the phone to one of the chargers, check the charging

status:

If the battery is charging, the bars on the battery indicator flash in sequence.

If the phone is turned off, a message displays and the bars on the battery indicator flash in sequence. When charging is complete, a message displays on the screen.

Low battery

The phone alerts you when the battery is low.

The battery indicator flashes.

Page 96

Battery Care and Maintenance

■ The phone beeps three times (if you are on a call, the phone continues

to beep every minute).

■ The message “Low Battery! Recharge Battery Soon” displays on the

screen.

■ If the battery level gets too low, the phone turns off and loses any call

in progress.

❑ Before turning off, the phone alerts you with five beeps. ❑ The message “Low Battery, Turning Off Phone Now” displays on

the screen.

Tip

To turn off the battery alert, set the ringer volume to zero (0).

Battery removal

To remove the battery, complete the following steps.

1. Turn the power off to avoid losing data.

2. Press and hold the battery release latch in the direction of the arrow to

release it from the phone.

3. Lift the battery cover by the release latch.

lift

press

4. Remove battery as described in Battery replacement, page 89.

Page 97

Battery Care and Maintenance

Battery replacement

To replace the battery, complete the following steps.

1. If a battery is already installed, turn the power off to prevent losing data and then remove the battery (see Battery removal, page 88).

2. On the new replacement battery, locate the three tabs shown below.

3. Align the tabs to the slots in the battery cavity of the phone.

4. Insert the battery into place.

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Battery Care and Maintenance

5. Align the tabs of the battery cover with the slots on the battery cavity.

6. Press down on the battery lid to snap it securely into place.

Safely dispose of the old battery, as described in Battery care, page 97.

Page 99

Safety Information

This section contains the following safety information for wireless handheld phones:

FCC/IC notice Exposure to radio frequency signals Body-worn operation Antenna care Phone operation Driving Electronic devices Aircraft Blasting area Potentially explosive atmosphere For vehicles equipped with an air bag Battery care Other safety issues

FCC/IC notice

This device complies with part 15 of the Federal Communications Commissions (FCC) rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

To comply with FCC radiation exposure requirements, use of this device for body-worn operational configurations is lim approved by Globalstar. Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 15 mm separation distance between the antenna and the user’s body. Other accessories that have not been tested for body-worn Specific Absorption

ited to accessories tested and

Page 100

Safety Information

Rate (SAR) may not comply with FCC radiation exposure limits and should be avoided.

Exposure to radio frequency signals

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is on, it receives and also sends out radio frequency (RF) signals.

In August, 1996, the FCC adopted RF exposure guidelines with safety levels for hand-held wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and internatio standards bodies:

nal

ANSI/IEEE C95.1 (1999) NCRP Report 86 (1986) ICNIRP (1998)

IRPA (1991) Guidelines on Protection Against Non-ionizing Radiation

These standards are based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).

The SAR limit for the United States and Canada is set by the FCC at 1.6 mW/g, averaged over

one gram volume limit. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at the highest certified power level in all tested frequency bands. The phone, while operating, can be well below the maximum level.

1.American National Standards Institute

2.National Council on Radiation Protection and Measurements

3.International Commission on Non-Ionizing Radiation Protection

4.Internal Radiation Protection Association

SPOT Global Phone User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual