Support and Contact Inform ation4
Revision History5
Version 1.1 (June 2018)5
Version 1.0 - initial release (June 2017)5
HANDLING AND SAFETY INSTRUCTIONS6
Safety Symbols Information6
About This Guide7
Chapter 1: Introducing the Commercial Gateway8
Overview8
Commercial Gateway Interfaces9
LCD and LCD-Menu Buttons9
Communication Connectors10
LEDs10
Other Interfaces10
Chapter 2: Connecting the Commercial Gateway to the Installation11
Overview11
Creating an RS485 Bus Conn ection11
Verifying the Connection15
Troub leshooting the RS485 Commu nication15
RS485 Configuration Options16
Chapter 3: Installing the Commercial Gateway18
Safety18
Transport and Storage18
Package Content s18
Installation Equipment18
Installation Guidelines19
Installation Workflow19
Mounting and Connecting the Com mercial Gateway20
Connecting the Commercial Gateway to AC20
Energy Meter Status31
ID Status32
Server Commun ication Status32
IP Status32
ZigBee Status32
Wi-Fi Statu s33
GSM Status33
Communication Port s Status34
Smart Energy Management Status34
Sensors Status35
Configuration Menu Options35
Language35
Communication36
Pow er Cont rol37
Sensors38
Display38
Maintenance38
Information38
Chapter 6: Setti ng Up Monitoring through the Commercial Gateway (Optional)40
Communication Dataflow40
Com munication Options
Ethernet
RS485
ZigBee
Wi-Fi
Cellular
Creating an Eth ernet (LAN) Connection
Overview
Ethernet Commun ication Configuration Options
Connecting and Configuring LAN
Appendix A: Mounting the ZigBee Plug-in in the Commercial Gateway
Appendix B: Inserting the GSM Modem in the Commercial Gateway
Appendix C: Errors and Troubleshooting
No part of this docum ent may be reproduced, stored in a retrieval system or transmitt ed, in any form or
by any means, electronic, mechanical, photographic, magnetic or otherwise, without the prior written
permission of SolarEdge Inc.
The material furnished in this document is believed to be accurate and reliable. However, SolarEdge
assumes no responsibility for the use of this material. SolarEdge reserves the right to make changes to the
material at any time and without notice. You may refer to the SolarEdge web site (www.solaredge.com)
for the most updated version.
All comp any and brand produ cts and service names are trademarks or registered trademarks of their
respective holders.
Patent marking notice: see http://www.solaredge.c om/patent
The general terms and conditions of delivery of SolarEdge shall apply.
The cont ent of these document s is cont inually reviewed and amended, where necessary. However,
discrepancies cann ot be excluded. No guarantee is made for the completeness of these docum ents.
The images contained in this doc ument are for illustrative purposes only and may vary depending on
produc t models.
Emission Compliance
This equipment has been tested and found to comply with the limits applied by the local regulations.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio commun ications.
However, there is no guarantee that interference will not occu r in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, you are encouraged to try to correct the interference by one or more
of the following measures:
l Reorient or relocate the receiving antenna.
l Inc rease the separation between the equipment and the receiver.
l Connect the equipment into an out let on a circuit different from that to which the receiver is
con nect ed.
l Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by th e party respon sible for compliance may void the
user’s authority to operate the equipment.
During installation, testing and inspect ion, adherence to all the handling and safety instruc tions is
mandatory. Failure to do so may result in injury or loss of life and damage to the equipment.
Safety Symbols Information
The following safety symbols are used in this document. Familiarize yourself with the symbols and their
meaning before installing or operating the system.
WARNING !
Denotes a hazard. It calls attention to a procedure that, if not correctly performed or adhered to, could
result in inju ry or l oss of life. Do not proceed beyond a warning note until the indicated conditions
are fully understood and met.
CAUTION!
Denotes a hazard. It calls attention to a procedure that, if not correctly performed or adhered to, could
result in damage or destruction of the produ ct. Do not proceed beyond a caution sign until the
indicated conditions are fully understood and met.
NOTE
Denotes additional information about the current subject.
IMPOR TANT SAFET YFEATU RE
Denotes information about safety issues.
Disposal requirements under the Waste Electrical and Electronic Equipment (WEEE) regulations:
NOTE
Discard this product according to local regulations or send it back to SolarEdge.
This user guide is intended for Pho tovoltaic (PV) system owners, installers, technicians, maintainers and
integrators who use the SolarEdge power harvesting system.
This guide describes the proc ess of installing and configuring the SolarEdge Control and Commun ication
gateway (also referred to as SolarEdge gateway).
This guide assumes that the SolarEdge power harvesting system is already installed and commissioned.
For additional information about ho w to install and commission the SolarEdge power harvesting system,
refer to the relevant inverter or safety and mo nitoring system (SMI) installation guide.
The guide includes the following chapt ers:
l Introducing the Commercial Gateway on page 8, describes the SolarEdge control and com munication
gateway.
l Chapter 2:Installing the Commercial Gateway on page 18, describes how to install the SolarEdge
gateway.
l Chapter 3: LCD – Status Screens and Setup Options on page 31 describes how to configure the SolarEdge
gateway and how to identify its status.
l Chapter 4: Connecting the Commercial Gateway to the Installation on page 11, describes how to
con nect the con trol and commun ication gateway to inverters or Safety and Monitoring Interface
(SMI) using the RS485 bus connection.
l Chapter 5: Connecting Environmental Sensors (Optional) on page 21, describes how to co nnect and
con figure external environmental sensors to the SolarEdge gateway.
l Chapter 6: Setting Up Monitoring through the Commercial Gateway (Optional) on page 40, describes how
to set up co mmunication through the SolarEdge gateway to the SolarEdge monitoring platform.
l Appendix A: "Mounting the ZigBee Plug-in in the Comm ercial Gateway" on page 46
l Appendix B: "Inserting the GSM Modem in the Commercial Gateway" on page 47
l Appendix C: Errors and Troubleshooting on page 49, describes the error messages that appear on the
LCD panel when an error occurs, and how to troub leshoot them.
l Appendix D: Technical Specifications on page 51, provides the electrical and mechanical specifications of
the SolarEdge gateway device.
For furt her information, datasheets and the most up-to-date certifications for various pro ducts in
different coun tries, please visit the SolarEdge website: www.solaredge.com.
The Commercial gateway expands SolarEdge monitoring and control capabilities. It can be connect ed to
SolarEdge and non-SolarEdge devices (excluding inverters) and can transfer the monitoring data to the
SolarEdge monitoring server and optionally, to a non-SolarEdge logger.
The Comm ercial Gateway can con nect to the following devices1:
l SolarEdge devices, such as inverters and safety and monitoring interfaces (SMIs)
l Environmental sensors
l Revenue grade meters
l Power redu ction con trol devices
NOTE
Sensors, meters, loggers, and power reduction control devices are sold separately.
Figure 1: The Commercial Gateway
1
For a list of supported environmental sensors, revenue meters, and third party inverters, refer to
Figure 2: Example of sensor conn ection to the Commercial Gateway
Commercial Gateway Interfaces
Figure 3: Commercial Gateway in terfaces
LCD and LCD-Menu Buttons
The LCD screen displays status information of the system and various menus for configuration options.
The LCD panel and but tons are used during the following processes:
l Operational mode: The LCD panel allows checking for proper system operation. Refer to Status
Screens - Operational Mode on page 31 for a description of this option.
l Setup mode: Upon installation, an installer may perform basic configuration as described in
Configuration Menu Options on page 35.
l Error m essages: In the event of a problem, an error message may be displayed on the LCD panel.
For mo re information, refer to Errors and Troubleshooting on page 49.
Use the four user butt ons to control the LCD panel menus:
l Esc: Moves the cursor (>) to th e beginning of the currently displayed parameter; goes to the previous
menu, and cancels a value change with a long press (until Aborted is displayed).
l Up (1) and Down (2): Moves the cursor from one menu option to another, moves among the
characters of a displayed parameter, and toggles between possible characters when setting a value.
l Enter (3): Selects a menu op tion and accept s a value change with a long press (until Applied is
displayed).
Use the three rightmost button s for entering the digits 123 wh en entering the Setup mode password
12312312.
Communication Connectors
l Antenna1: used for optional wireless ZB (ZigBee) or Wi-Fi antenna connection.
l Antenna2: Currently not installed
l RS485-1 and RS485-2: used for connect ing external devices to the gateway (refer to Connecting the
Commercial Gateway to the Installation on page 11)
l Mini-USB: Enables PC/laptop connection for using the SolarEdge configuration tool.
l Ethernet: Enables connecting the SolarEdge gateway to the SolarEdge monitoring platform through
an Ethernet switch/ro uter (refer to Creating an Ethernet (LAN) Connection on page 42). The Ethernet
switch/router should be connected to the Internet.
LEDs
The Commercial gateway has three LED indicators, as follows:
l OK (Green): Indicates whether or not the Commercial gateway is powered.
l Comm (Communication, Yellow): Blinks when monitoring information is received from another
SolarEdge device in the installation.
l Fault (Red): Indicates that there is an error. For more information , contact SolarEdge suppo rt.
All LEDs are ON while the Commercial gateway is being configured and during power up.
Other Interfaces
l DC: used for the power supply input as described in Connecting the Commercial Gateway to AC on page
20.
l Sensors: enables connecting to external environmental sensors (refer to Connecting Environmental
Sensors (Optional) on page 21).
l Control: used for connection to an external power reducer device
Chapter 2: Connectingthe CommercialGateway to the Installation
Chapter 2: Connecting the Commercial
Gateway to the Installation
Overview
The Commercial Gateway connects to the PV system installation using the RS485 communication option.
The RS485 option enables creating a chain (bus) of up to 31 slave SolarEdge devices, connected to one
master, which can be another SolarEdge device or the Commercial Gateway.
The following is an example of a master Commercial Gateway connected to a chain of slave inverters.
Figure 4: Example of RS485 connection
The following sections describe how to connect the RS485 bus and how to configure its components.
Creating an RS485 Bus Connection
The RS485 bus uses a three-wire cable connecting the RS485-1/2 terminal blocks on the Commercial
Gateway to the RS485 input of the inverters/SMI.
To connect the RS485 communication bus between inverters/SMIs and
the Commercial Gateway:
1.
Use one of the supplied 3-pin terminal blocks: Loosen the screws and insert the wire ends into the A, B
and G pins. For conn ections longer then 10m use twisted pair wires for A and B wires.
Choose either RS485-1 or RS485-2 for connection. Connect th e 3-pin terminal block to the designated
port on th e Commercial Gateway.
NOTE
3.
If the Commercial Gateway is at the end of the RS485 chain, terminate the Commercial Gateway by
switching a termination DIP switch to ON. The switches in the SolarEdge Commercial Gateway are
marked SW1 for the RS485-1 port termination and SW2 for the RS485-2 port termination, as shown
below:
4. Open the inverter/SMI cover as described in their manual.
5. Remove the seal from one of the openings in communication gland #2 of the inverter and insert the
cable through the opening.
6.
Pull out the 9-pin RS485 terminal block connector, as shown below:
RS485-1 is configured as SolarEdge device by default, therefore RS485-1 is
recom mended as the RS485 bus connection point.
Figure 6: RS485 connectors and termination switches
12
Figure 7: The R S485 terminal b lock in the in verter/SMI
Chapter 2: Connectingthe CommercialGateway to the Installation
7.
Loosen the screws of pins B, A and G on the left of the RS-485 terminal block.
l For inverter: RS485-1 pins (left-most)
l For SMI: RS485-1 (recommended, as this is the default configuration), or RS485-2
Figure 8: RS485 terminal block
8. Insert the wire ends into th e G, A and B pins shown above. You can use any color wire for each of the
A, B and G connections, as long as the same color wire is used for all A pins, the same color for all B
pins and the same color for all G pins.
9.
Connect all B, A and G pins in all inverters/SMI. The following figure illustrates this con nect ion schema
(the illustration applies to both inverters and SMI):
Figure 9: Conn ecting SolarEdg e devices (in verters or SMI) in a chain
NOTE
Do not cross-connect B, A and G wires.
10. Tighten th e terminal block screws.
11. Push the RS485 terminal block firmly all the way into the com munication board.
For inverters - Do not insert wires into RS485-2 pins.
For SMI - Make sure you are using the same RS485 port (1/2) in all devices.
13
Creating an RS485 Bus Connection
12.
Terminate the inverters/SMIs at the two ends of the chain by switching a termination DIP -switch
inside the inverter/SMI to ON (move the switch to the top). The switch is located on the
com mu nication board and is marked SW7.
Figure 10: RS485 termination switch
NOTE
Only the first and last SolarEdge devices in the chain should be terminated. The other devices
in the chain should have the termination switch OFF.
To configure the RS485 communication bus with SolarEdge
inverters/SMI:
By default, all SolarEdge devices are pre-configured as slaves on the RS485-1 port. Slaves can be further
con figured using the RS485-X Conf option in the Communication menu.
One device must be set as the master on the RS485 bus. Any SolarEdge device may be the master
(Commercial Gateway, inverter, or SMI). If you connect the installation to the SolarEdge monitoring
platform, the device used to connect to the server must be the master.
The following describes how to configure the master device.
1.
Press the Enter butt on until the following message is displayed:
P l e a s e e n t e r
P a s s w o r d
* * * * * * * *
2.
Use the three-right most LCD buttons to type in the following password: 12312312
The following menu is displayed:
L a n g u a g e < E n g >
C o m m u n i c a t i o n
P o w e r C o n t r o l
D i s p l a y
M a i n t e n a n c e
I n f o r m a t i o n
3. Short-press the arrow buttons to scroll to the Com munication menu. Press the Enter butt on to
select it.
Chapter 2: Connectingthe CommercialGateway to the Installation
4. Select Server è RS485-X Conf (X=1 or 2 depending on the specific physical port connection) to
com mu nicate with different external devices (SolarEdge inverters, revenue meters or non-SolarEdge
loggers).
5.
To configure the master, select the following in the LCD menus:
l Communication è RS485-1 Conf è Device Type è SolarEdge
l RS485-1 Conf è Protocol è Master
l RS485-1 Conf è Slave Detect
The system starts automatic detection of the SolarEdge slave inverters connected to the master
Commercial Gateway. The Commercial Gateway should report the correct num ber of slaves. If not,
verify the connections and terminations. Verify that only one master is configured on the bus.
6. Close the inverter/SMI cover and start pow er prod uction.
7. Verify the connection of the Master to the SolarEdge monitoring platform , as described below.
Verifying the Connection
1.
After conn ection , a message similar to the following appears in the main status screen (see also Initial Status on page 31):
R R C R : D i s a b l e d
S e n s o r s : D i s a b l e d
S e r v e r : L A N < S _ O K >
T o t a l # o f S l a v e s : - -
2. Verify that S_OK appears, to indicate that the connection to the SolarEdge monito ring platform is
succ essful. If S_OK is not displayed, refer to Troubleshooting Com munication , below.
Troubleshooting the RS485 Communication
1.
If No Communication is displayed on the SolarEdge Commercial Gateway, perform th e following:
l Verify that the RS485 cable is connected to all inverters. Check the connections between the first
inverter in the chain and th e other inverters.
l Verify that one of the devices is defined as the master and that slaves were detected, as described
above.
2. If the message Master Not Found appears, check the connections to the master device and fix if
required.
3.
If after slave detection the number of slaves displayed in the master under RS485-X Conf èSlave Detect is smaller than the actual num ber of slaves, use one of the following methods to identify
missing slaves and troubleshoot connectivity prob lems:
l Use the Long slave Detect to retry connecting to slaves
l Analyze the Slave List to check for missing slaves, and check their conn ection
Refer to https://www.solaredge.com/sites/default/files/trou bleshoot ing_
Transport the SolarEdge gateway in its original packaging, withou t exposing it to unnecessary shocks. If
the original package is no longer available, use a similar box, which can be closed fully.
Store the SolarEdge gateway in a dry place where ambient temperatures are -40°C (-40°F) to +60°C
(140°F).
Package Contents
l Comm ercial Gateway
l 100-240VAC to 12VDC (50 Hz/60 Hz) power supply with an interchangeable AC plug (US, EU, AU)
l Accessory kit including:
oThree 3-pin terminal blocks
oOne 7-pin terminal block
oOne 6-pin terminal block
For North America only: The product’s communication with external devices must not use
wires that span more than one building, as per the UL 60950-2 standard.
Installation Equipment
Stand ard tools can be used during the installation of the Commercial Gateway . The following is a
recom mendation of the equipment needed for installation:
l DIN rails
l Drill and 4mm diameter bits
l Three twisted wires or four-wire twisted pair cable
l For installing the communication options: CAT5/6 Ethern et cable
If using a cable longer than 10 m/33 ft in areas where there is a risk of induced
voltage surges by lightning, it is recommend to use external surge protection
devices. For details refer to: http://www. solaredge.com/files/ pdfs/lightning_
surge_protection.pdf. If grounded metal conduit are used for routing the
communication wires, there is no need for a lightning protection device.
Installation Workflow
The following provides an overview of the workflow for installing and setting up the Com mercial gateway:
l Step 1 - Mounting the Commercial Gateway page 20
l Step 2 - Connecting the Commercial Gateway to the SolarEdge installation, page 11
The Commercial Gateway supports up to three analog sensors. If you connect more sensors than
supported by a single Commercial Gateway, use an additional Comm ercial Gateway:
l Two sensors with voltage outp ut (V1, V2), each supports different voltage ranges
l One sensor with current out put (I)
The following environm ental sensor types are supported:
Sensor T ypeConfi gur able R angeUnit
Temperature
Irradiance0 to 9999W/m2
Wind velocity0 to 99m/s
Wind direction0 to 359degrees
Pyranometer-200 to 2000W/m²
You can view the sensor data in the Status window (see Sensors Status on page 35), and in the monitoring
platform.
This chapter describes how to connect sensors to the Commercial Gateway and how to configure them.
-99.0 to +99.0
-146.20 to 210.20
°C
°F
Figure 13: Example o f sensor connection to the SolarEdge Commercial Gateway
For co nnection of the irradiance and temperatu re sensors available from SolarEdge refer to Sensor
Connection Example on page 28.
Sensors are directly connected to the Commerc ial Gateway via the sensor interface connector. Use the
supplied 7-pin terminal block. Figure 14 shows the location of the sensors conn ecto r on th e Comm ercial
Gateway.
Sensor
Conn ector Pin #Pin NameDescription
1V1Voltage sensor input number 1
2GNDGround (common for V1, V2 and ground)
3V2Voltage sensor input number 2
4I-Current sensor input – negative
5I+Current sensor input – positive
6GNDGround (common for V1, V2 and ground)
712V12VDC output voltage supply to the sensors. (limited to 800mA)
Figure 14: Sensor Interface Inp uts
To connect a voltage sensor:
Use a 3-wire cable for this connection. Recommended wire size is 0.52mm2/ 20 AWG with maximum
length of 50m/164 ft.
1. Connect a voltage source sensor to either V1 or V2, depending on its operating voltage range. Voltage
sensor input s support the following user selectable ranges:
Depending on the sensor range, connect the sensor between V1 (pin1) and GND (pin 2), or between
V2 (pin 3) and GND (pin 2).
The GND (pin 2) serves as a common ground for both V1 and V2.
The 12V (pin7) can be used as the supply voltage to the sensor. Opt ionally, an external power supply
can be connected to th e sensors if a different input voltage to the sensor is required.
For an example of sensor connection, refer to Sensor Connection Example on page 28
CAUTION!
Excessive voltage on the sensor input can damage the SolarEdge Commercial Gateway. Refer to
input ranges specified in the Technical Specificat ions on page 51.
Une tension excessive à l'entrée du senseur peut endommager le Data Logger de SolarEdge.
Referrez vous aux plages d'entrée spécifiées dans la fiche technique .
To connect a current s ensor:
Use a 3-wire cable for this connection. Recommended wire size is 0.52 mm2 /20 AWG with maximum
length of 50m/164 ft.
Connect a current source sensor to either I+ or I-, depending on its operating range:
l For positive current:
oI+ (pin 5) - connect to the current output (Iou t) of the sensor.
oI- (pin 4) - conn ect to groun d.
oGND (pin 6) - connect to the groun d connection term inal of the sensor.
oThe 12V (pin7) can be used as the supply voltage to the sensor. Opt ionally, an external power
supply can be connected to the sensors if a different input voltage to the sensor is required.
Figure 15: Curr ent sensor (4-20mA) positive connection
l For Negative current:
oI - (pin 4) - connect to th e current out put (Iout ) of the sensor.
oI+ (pin 5) - connect to ground.
oGND (pin 6) - connect to the ground connection terminal of the sensor.
oThe 12V (pin7) can be used as the supply voltage to the sensor. Opt ionally, an external power
supply can be connected to the sensors if a different input voltage to the sensor is required.
Excessive current on the sensor input can damage the SolarEdge Commercial Gateway. Refer to
input ranges specified in the Technical Specificat ions on page 51.
Un courant excessif à l'entrée du senseur peut endommager le Data Logger de SolarEdge.
Referrez vous aux plages d'entrée spécifiées dans la fiche technique .
Configuring Environmental Sensors
Menus
The SolarEdge Commerc ial Gateway sensor interface is disabled by default. The following show s a
hierarchical tree of the Sensors menu options:
Sensors
V 1 S e n s o r < D i s >
V 2 S e n s o r < D i s >
I S e n s o r < D i s >
Set V1/V2/I Sensor (example for V1 sensor)
S e n s o r < E n >
R a n g e < 0 - 2 V >
T y p e < - - - >
T w o P o i n t s
Range
0 – 2 V
0 – 3 0 m V
Sensor Type
T e m p . A m b i e n t
T e m p . M o d u l e
W i n d S p e e d
W i n d D i r e c t i o n
I r r a d i a n c e G l o b a l
I r r a d i a n c e D i r e c t
I r r a d i a n c e D i f f .
I r r a d i a n c e P O A
Two Points setting
P 0 < 0 . 0 , 0 . 0 >
P 1 < 1 . 0 0 0 , 1 . 0 0 0 >
Set Point
S e t P o i n t
( V , d e g C )
0 . 0 , 0 . 0
l Sensors:
oV1 Sensor and V2 sensor- sensors with voltage output , enabled or disabled
oI Sensor – a sensor with current out put, enabled or disabled
Select the preferred sensor submenu (V1, V2 or I), and select Enable.
S e n s o r < E n >
R a n g e < 0 - 2 V >
T y p e < - - - >
T w o P o i n t s
To configure sensors i n the Commercial Gateway:
NOTE
When using sensors provided by SolarEdge, enabling the sensors as described above
automatically sets their configuration (available from SolarEdge Commercial Gateway CPU
version 2.07xx). If the CPU version is lower, configure the sensors as described below.
Configure the working range of the sensor that covers the sensor specification. Refer to the table on page
21.
1.
Select Range under the specific configured sensor and then select the applicable range:
l V1 – select a range between 0 – 2 Vdc or 0 – 30 mVdc.
l V2 – select a range between 0 – 10 Vdc or 0 – 2 Vdc .
l I – select a range between 0 – 20 mA.
A screen similar to the following is displayed, depending on the selected sensor:
0 – 2 V
0 – 3 0 m V
2.
Select the Type of the conn ected sensor from the following:
T e m p . A m b i e n t
T e m p . M o d u l e
W i n d S p e e d
W i n d D i r e c t i o n
I r r a d i a n c e G l o b a l
I r r a d i a n c e D i r e c t
I r r a d i a n c e D i f f .
I r r a d i a n c e P O A
3.
Select Two Points to configure two points on the sensor graph using the measurement signal and
measurement range data from th e sensor datasheet.
P 0 < 0 . 0 , 0 . 0 >
P 1 < 1 . 0 0 0 , 1 . 0 0 0 >
4.
Set the point values as follows:
l Use the Up and Down buttons to adjust the value.
l Press the Enter button to move to a charac ter.
l Long press the Enter b utton (until Applied m essage appears) – apply the value
l Long press the Esc button (until Aborted message appears) – erase all characters
S e t P o i n t
( V , D e g C )
1 0 , 7 0
5. If required, repeat steps 1 through 4 above to configure additional sensors.
Check that th e Sensors status screen on the LCD displays a screen similar to below, and verify that th e
sensor's readings are within the range that appears in its datasheet. Refer to Sensors Status on page
35.
S e n s o r s
1 : X X X . X X X D e g C
V 2 : X X X . X X X W / m 2
I : D i s a b l e d
Example of Sensor Graph Configuration
The following is an example of setting a temperatu re sensor with the following specifications:
l Measurement signal: 0..10V
l Measurement range: -10...+70°C
The following graph shows the min. and max. values, and the focused (linear) area.
Figure 16: Example o f sensor graph
If you want to include the full range of the sensor, the points for setting are the minimum and maximum
values from the sensor datasheet:
P 0 < 0 , - 1 0 >
P 1 < 1 0 , 7 0 >
However, if you want to include a partial range, set any value for the two points, as long as the points are
within the SolarEdge Com mercial Gateway selected range. The SolarEdge Comm ercial Gateway then
extrapolates the sensor linear graph based on these two po ints.
This section describes how to co nnect three of the sensors available from SolarEdge to th e Comm ercial
Gateway. For their full specifications refer to
htt p://www.solaredge.com /files/pdfs/products/inverters/se_sensor_datasheet.pdf (for other
recom mended sensors and suppliers refer to http://www.solaredge.com/articles/se-supported-
devices#environmental_sensors).
l Ambient temperature sensor - a voltage outp ut sensor, measuring the ambient temperatu re.
Electrical outpu t: 0..10V.
l Module temperatu re sensor - a current out put sensor, measuring the modu le surface temperature.
Electrical outpu t: 4..20 mA.
l Solar irradiance sensor - a voltage output sensor, measuring the solar irradiance. Electrical output: 0-
1.4 VDC.
An external 24VDC/1A power supp ly is required for connecting the temperature sensors. A single PSU can
be used for both sensors.
Use a 3-wire cable for this connection. Recommended wire size is 0.52 mm2 / 20 AWG with maximum
length of 50m/164 ft.
The following diagram illustrates the connections of the above devices to the SolarEdge Comm ercial
Gateway:
Select the preferred sensor submenu (V1, V2 or I), and select Enable.
S e n s o r < E n >
R a n g e < 0 - 2 V >
T y p e < - - - >
T w o P o i n t s
If the CPU version of the SolarEdge Commercial Gateway is 2.07xx and higher, the sensors are
automatically configured. If the CPU version is lower, configure the sensors as described in: To configure sensors in the Commercial Gateway: on page 26
This chapter describes the LCD display of the SolarEdge Commercial Gateway. The LCD screen displays
status information of the Commerc ial Gateway and various menus for configuration.
Status Screens - Operational Mode
During normal operation pressing the Enter butt on turns on the LCD backlight. The backlight is active for
30 seconds by default. This duration is configurable, as described in Display on page 38.
Additional presses display the following screens one after the other.
Initial Status
R R C R : D i s a b l e d
S e n s o r s : D i s a b l e d
S e r v e r : L A N < S _ O K >
T o t a l # o f S l a v e s : - -
l RRCR: If enabled, indicates the active power set by the power control interface, in percent of peak
power.
l Sensors: Enable/disable status of Sensors' input reading
l Server: Server communication method
l Total # of Slaves: Indicates the total number of slave devices comm unicating with the SolarEdge
Commercial Gateway
Energy Meter Status
If a meter is connected to the inverter, the following status screen, showing the pow er and energy
readings, is displayed in addition to the above screen.
If the meter is set to Export +Import, there are two statu s screens, with the first line displaying: "Export
Meter" or "Import Meter". The following is an example of an export meter status:
E x p o r t M e t e r
S t a t u s : < O K / E r r o r # >
P o w e r [ W ] : x x x x x . x
E n e r g y [ W h ] : X X X X X . X
l Status: Displays OK if the meter is com municating with the com munication board.
l <Error message>: If there is a meter error, it is displayed in this line.
l Power (W): Depending on the meter type conn ected to the inverter, this line displays the exported
or imported po wer in Watts.
l Energy (Wh): The total energy read by the meter, in Watt/hour. The value displayed in this line
depends on the meter type connected to the inverter and its location:
oIf a bidirectional meter is connected at the consum ption point, this value is the consumed energy.
oIf the meter is installed at the prod uction connection point, this value is the energy produced by
the site.
oIf the meter is installed at the grid conn ection point, this value is the energy export ed to th e grid.
If the inverter is connected to the SolarEdge server, this value will also be displayed in the monitoring
platform.
NOTE
This data is accumulated according to an internal real-time clock.
ID Status
This screen displays the ID of the Comm ercial Gateway and the software version.
I D : # # # # # # # # # #
D S P 1 : 1 . 0 2 1 0
C P U : 0 0 0 3 . 1 9 x x
C o u n t r y : E S P
Server Communication Status
S e r v e r : L A N < S _ O K >
S t a t u s : < O K >
x x x x x x x x
< E R R O R M E S S A G E >
NOTE
If the connection method is CDMA (referred to as "Cellular" in the status screens) or GSM, the server
screen is replaced with the Cellular or GSM status screens (see Status Screens - Operational Mode on
page 31 and GSM Status on page 33).
l Server: The method of connection to the SolarEdge monitoring platform .
l S_OK: The connection to the SolarEdge monitoring platform is successful (should appear only if the
inverter is connected to th e server).
l Status: Displays OK if the Commercial Gateway established succ essful connection and
com mu nication with the specified server port /device (LAN, RS485, Wi-Fi or ZigBee Plug-in).
l xxxxxxxx: Eight-bit Ethernet communication conn ection status: A string of 1s and 0s is displayed. 1
indicates OK, 0 indicates an error. For a list of possible errors and how to troubleshoot them, refer to
on page 49.
l RSSI: The receive signal strength indication of the closest ZigBee in the system. L = low, M = medium, H
= high and (-) = no signal.
l PAN ID: The ZigBee transceiver PAN ID (Personal Area Network Identification), the ID uniquely
represents a device in a Zigbee network.
l Ch.: The ZigBee transceiver chann el
l ID: The ZigBee transceiver ID
l MID: The Master ID of the coordinato r (master) ZigBee Plug-in. This field is shown only in devices with
router (slave) ZigBee cards, and after a succ essful ZigBee association. If a ZigBee Plug-in is not
con nect ed, a No ZigBee message is displayed instead of the MID field.
l ZigBee Ready: This field is shown only in devices with ZigBee router transceivers (slaves), in a multi-
point (MP) protocol con figuration. If a ZigBee transceiver is not physically connected, a No ZigBee
message is displayed.
Wi-Fi Status
This screen describes the Wi-Fi con figuration:
I P : 1 9 2 . 1 6 8 . 2 . 1 1 9
G W : 1 9 2 . 1 6 8 . 2 . 1
S S I D : x x x x x x x x
R S S I : < L / M / H / - >
l IP: The DHCP provided address
l GW: The gateway IP address
l SSID: Service Set Identifier - the name of a wireless local area network (WLAN). All wireless devices on a
WLAN must employ the same SSID in order to communicate with each other.
l RSSI: The receive signal strength indication of the closest Wi-Fi in the SolarEdge system. L = low, M =
medium, H = high and - = no signal.
GSMStatus
If a GSM Plug-in is conn ected, this screen replaces the Server status screen:
S e r v e r : C e l l < S _ O K >
S t a t u s : < O K >
M N O : < x x x x x x x > S i g : 5
< E r r o r m e s s a g e >
l Server: The method of comm unication to the SolarEdge monitoring platform. Should display Cell.
l Status: Displays OK if the inverter established a successful physical connection to the modem.
l S_OK: The last commun ication to the SolarEdge monitoring platform was successful (appears if the
inverter is connected to th e platform). If S_OK is not displayed, refer to Status Screens - Operational Mode on page 31.
l MNO: The mobile network operator name
l Sig: The signal strength , received from the modem. A value between 0-5, (0 = no signal;
5 = excellent signal)
l Error m essage: per communication connection status failure
This screen presents the comm unication port (RS485-1/2 or ZigBee), and the devices connected to them,
with details about the number, type, and protocol.
D e v P r o t # #
R S 4 8 5 - 1 < S E > < S > < - - >
R S 4 8 5 - 2 < S E > < S > < - - >
Z i g B e e < S E > < M P S > < - - >
l ##: The total number of slaves detected on the specific port
l Dev: The type of device that was configured to a specific port (based on the port’s functionality), as
follows:
oSE: SolarEdge device (default)
oLGR: Non-SolarEdge logger
oMLT: Multiple devices, such as meters and batteries
oHA: Home automation devices (for Smart Energy)
l PROT: The protocol type to which the port is set:
oFor a SolarEdge device:
RS485 protocolZigBee prot oco l
S: SolarEdge slave
M: SolarEdge master
P2P: ZigBee point-to-point
oFor electricity meters, refer to th e application note - Connecting an Electricity Meter
to SolarEdge Devices at http://www.solaredge.com/files/pdfs/solaredge-meter-
installation-guide.pdf.
oSS: SunSpec - for a non-SolarEdge logger (monitoring and con trol)
MPM: ZigBee multipoint master (for the SolarEdge ZigBee
home gateway or for load management by the inverter)
MPS: ZigBee multipoint slave (for a ZigBee router card)
Smart Energy Management Status
This screen is displayed only when Smart Energy Management is enabled. The screen shows energy details
of the site:
S i t e L i m i t : 7 . 0 k W
S i t e P r o d : 1 0 . 0 k W
S i t e E x p o r t : 4 . 0 k W
S e l f - c o n s u m e : 6 . 0 k W
l Site Limit: The limit that was defined for the site
l Site Prod: The power produced by the site
l Site Export: The power th at is fed into the grid
l Self-consume: The PV power con sumed by the site
For mo re information, refer to the Export Limitation Application Note, available on the
SolarEdge website at http://www.solaredge.com/files/pdfs/produc ts/feed-in_limitation_
application_note.p df.
Sensors Status
This screen displays the status of up to three different sensors connected to the
Commercial Gateway.
S e n s o r s
1 : X X X . X X X D e g C
V 2 : X X X . X X X W / m 2
I : D i s a b l e d
l V1: Displays the real time reading of the sensor connected to V1 sensor input
l V2: Displays the real time reading of the sensor connected to V2 sensor input
l I: Displays the real time reading of the sensor connected to I sensor input
The reading is displayed according to the relevant sensor that was configured on the specific sensor
input :
oTemperature sensor - the degrees reading in Celsius or Fahrenheit
oIrradiance reading - in W/m2
oWind speed, in m/s
oWind direct ion, in Deg
Configuration Menu Options
This section describes basic Commercial Gateway configuration options.
To enter Setup mode:
1. Verify that the SolarEdge Commercial Gateway is connected to a power outlet.
2.
Press the Enter but ton unt il the following message is displayed:
P l e a s e e n t e r
P a s s w o r d
* * * * * * * *
The Commercial Gateway is now in Setup mo de and all its LEDs are lit. The Commercial Gateway
automatically exits Setup mode if no buttons are pressed for more than 2 minutes.
3.
Use the three-right-most LCD butt ons to type in the following password: 12312312. The following
message is displayed:
L a n g u a g e < E n g >
C o m m u n i c a t i o n
P o w e r C o n t r o l
D i s p l a y
M a i n t e n a n c e
I n f o r m a t i o n
Language
1. Select the Language option to set the language in which the LCD should display.
2. Confirm your language selection in the confirmation screen: Toggle to YES and press Enter.
Select the Communication o ption to define and configure:
l The commu nication option used by the Commercial Gatewayto com mu nicate with the
SolarEdge monitoring platform
l The commu nication option used to communicate between multiple SolarEdge devices or
oth er external non-SolarEdge devices, such as electricity meters or loggers.
NOTE
The Server menu shows only the communication options installed in the Commercial Gateway.
The following shows a hierarchical tree of the menu options in the Communication m enu.
For detailed inform ation about all the configuration options, refer to th e Communication Options Application Note, available on the SolarEdge website at
htt p://www.solaredge.com /files/pdfs/solaredge-commu nication_options_application_
not e_v2_250_and_above.pdf.
Communication1,2:
S e r v e r < L A N >
L A N C o n f
R S 4 8 5 – 1 C o n f < S >
R S 4 8 5 – 2 C o n f < S >
Z i g B e e C o n f < S >
W i - F i C o n f < N / A >
C e l l u l a r C o n f
S l a v e D e t e c t
Server:
L A N
R S 4 8 5
Z i g b e e
W i - F i
C e l l u l a r
N o n e
LAN Conf:
I P C o n f i g
S e t D H C P < e n >
S e t I P
S e t M a s k
S e t G a t e w a y
S e t D N S
S e t S e r v e r A d d r
S e t S e r v e r P o r t
M o d b u s T C P < D i s >
1
If ZigBee is connected, the Wi-Fi Conf menu is not displayed. If ZigBee is not connected, ZigBee Conf and Wi-Fi Conf are
both displayed with <N/A> and their menus are not accessible.
2
When using the SolarEdge GSM products, RS232 Conf menu is unavailable.
ZigBee Conf. (enabled only if the ZigBee intern al card is connected):
D e v i c e T y p e < S E >
P r o t o c o l < M P S >
D e v i c e I D < 1 >
P A N I D
S c a n C h a n n e l
L o a d Z B D e f a u l t s
Wi-Fi Conf (enabled only if the internal card is connected):
S c a n N e t w o r k s
S e t k e y
L o a d D e f a u l t s
RS232 Conf1:
D e v i c e T y p e < S E >
P r o t o c o l < G S M >
S e t A P N
S e t M o d e m T y p e
S e t U s e r N a m e
S e t P a s s w o r d
GPIO Conf:
D e v i c e T y p e < R R C R >
Power Control
R R C R C o n f .
L o a d D e f a u l t s
Pow er control options are detailed in the Power Control Application Note, available on th e SolarEdge
website at http://www .solaredge.com/files/pdfs/application_note_power_control_configuration.p df.
1
When using the SolarEdge GSM products this menu is unavailable.
Chapter 6: SettingUp Monitoring through the Commercial Gateway (Optional)
Chapter 6: Setting Up Monitoring through the
Commercial Gateway (Optional)
Communication Dataflow
The SolarEdge site information can be accessed remotely using the SolarEdge mon itoring platform. In
order to transfer monitoring data from a SolarEdge site to the SolarEdge monito ring platform , a
com mu nications connection must be established. Communications are not required for power
harvesting - they are required only when using the monitoring platform.
Any SolarEdge device can serve as the connection point. This chapt er describes how to set up this
con nect ion with the Comm ercial Gateway serving as the conn ection point to the monitoring platform.
The Commercial Gateway should be the master on an RS485 bus.
Communication Options
The following types of communication can be used to transfer the monitored information from the
inverter to the monitoring platform through the Commercial Gateway.
Only commun ication product s offered by SolarEdge are supported.
Always connect the communicat ion opt ions when the relevant devices are powered down - Commercial
Gateway, inverter, etc.
Ethernet
Ethernet is used for a LAN con nect ion. For connection instruc tions refer to Creating an Ethernet (LAN)
Connection on page 42.
RS485
RS485 is used for the connection of multiple SolarEdge devices on the same bus in a master-slave
con figuration. RS485 can also be used as an interface to external devices, such as meters and third party
data loggers.
l RS485-1: Enables the connection of multiple devices (inverters/Commercial Gateway) over the
same bus, such that connecting only one device to the Internet is sufficient to provide
com mu nication services for all the devices on th e bus.
l RS485-2: Enables connection of non-SolarEdge devices.
l RS485 Plug-in: The RS485 Plug-in provides an additional RS485 port for the
Commercial Gateway for enhanc ed com munications. The kit contains a module,
which is installed on the commu nication board , and has a 3-pin RS485 terminal
block. This kit is provided with an installation guide, which should be reviewed
prior to connection see, https://www.solaredge.com/sites/default/files/RS485_
expansion_kit_installation_guide.pdf
For co nnection instruct ions refer to Creating an RS485 Bus Connection on page 11.
This option enables wireless connection to one or several Smart Energy produc ts, which auto matically
divert PV energy to home appliances.
This option enables wireless connection, and requ ires a ZigBee Plug-in and an external antenna. ZigBee
con nect ion is used for:
l Monitoring - connection of one or several devices to a SolarEdge ZigBee Gateway, for
wireless comm unication to the SolarEdge monitoring platform.
The ZigBee Gateway is provided with an installation guide, which should be reviewed
prior to connection. Refer to htt ps://www.solaredge.com/sites/default/files/se-
zigbee-home-gateway-installation-guide.pdf.
To mount th e ZigBee Plug-in in the Commercial Gateway, see "Mounting th e ZigBee
Plug-in in the Commercial Gateway" on page 46
l Smart Energy Management - wireless connection to one or several Smart Energy
produc ts, which automatically divert PV energy to home appliances.
The Smart Energy products are provided with an installation guide, which should be
reviewed prior to co nnection. Refer to
To mount th e ZigBee Plug-in in the Commercial Gateway, see "Mounting th e ZigBee
Plug-in in the Commercial Gateway" on page 46.
Wi-Fi
This communication opt ion enables using a Wi-Fi connection for connecting to the
mon itoring platform.
The Wi-Fi station is built into the inverter. An antenna is required and available from
SolarEdge for connection to the monitoring platform.
The Wi-Fi option requires a Wi-Fi Plug-in and an external antenna, available from
SolarEdge in a kit, which can be purchased separately and assembled during system
installation. The Wi-Fi Plug-in kit is provided with a user manual, which should be reviewed prior to
con nect ion. Refer to http://www.solaredge.com/sites/default/files/se_wifi_communication_solution_
installation_guide.pdf
Cellular
This wireless comm unication option (purch ased separately) enables using a cellular
con nect ion to conn ect one or several devices (depending on th e data plan used) to the
mon itoring platform.
The GSM Plug-in is provided with a user manual, which should be reviewed prior to
con nect ion. Refer to https://ww w.solaredge.com /sites/default/files/cellular_gsm_
Chapter 6: SettingUp Monitoring through the Commercial Gateway (Optional)
Creating an Ethernet (LAN) Connection
Overview
This communication opt ion enables using an Ethernet connection to connect the SolarEdge Comm ercial
Gateway to the monitoring platform through a LAN. The SolarEdge Comm ercial Gateway has an RJ45
con nect or for Ethernet communication.
You can connect mo re than on e SolarEdge Commerc ial Gateway to the same switch/router or to
different switches/routers, as required. Each Commercial Gateway sends its monitored data
independently to the SolarEdge monitoring platform.
Figure 19: Example o f Ethernet connection
Ethernet Communication Configuration Options
The following is a description of the options to configure the Ethernet (LAN) port settings.
l IP Config: Displays the current IP configuration of the Commercial Gateway, as shown below. If
DHCP is used, this screen reflects the parameters retrieved from the DHCP server. If manual settings
are used, the screen shows the last manually inpu t configurations.
I P 0 . 0 . 0 . 0
M S K 2 5 5 . 2 5 5 . 2 5 5 . 0
G W 1 9 2 . 1 6 8 . 0 . 1
D N S 0 . 0 . 0 . 0
l Set DHCP <En>: If the LAN conn ection between the Com merc ial Gatewayand the SolarEdge
Monitoring Platform has a DHCP server, enable this option by setting it to Enable (default). If this
opt ion is enabled, then the DHCP server automatically con figures the IP, Subnet Mask, default
gateway and DNS. If not, set them manually.
l Set IP: Enables setting the IP of the default gateway according to the LAN settings:
oUse the Up and Down but tons to adjust the value of each IP address octet.
oPress the Enter butt on to move to the next IP address octet.
oLong press the Enter bu tton (until Applied message appears) – apply the value
oLong press the Esc butto n (unt il Aborted message appears) – erase all characters
S e t u p I P
1 9 2 . 1 6 8 . 2 . 7
l Set Mask: Set the subnet mask of the SolarEdge Commercial Gateway according to the LAN settings.
l Set Gateway: Set the default gateway address of the SolarEdge Commercial Gatewayaccording to the
LAN settings.
l Set DNS: Set the DNS of the SolarEdge Commercial Gateway according to the LAN settings.
l Set Server Addr: Set the IP address of the SolarEdge mon itoring platform. This option is predefined in
the SolarEdge Commercial Gatewayto specify the SolarEdge monitoring platform IP address and does
not norm ally need configuration.
l Set Server Port: Set the port through which to connect to the SolarEdge mon itoring platform. This
opt ion is predefined in the Comm ercial Gateway to specify the SolarEdge monitoring platform IP port
and normally does not need configuration.
NOTE
If your LAN has a firewall, you must verify that th e address and port configured in the
Set Server Addr and the Set Server Port fields are not blocked. You may need to
con figure it to enable the connection to the following address:
Chapter 6: SettingUp Monitoring through the Commercial Gateway (Optional)
Connecting and Configuring LAN
To connect the Ethernet cable to the router/swi tch:
1.
Use a pre-crimped cable or use a crimper to prepare an RJ45 communication connector on bot h
ends of a standard CAT5/6 cable: Insert the eight wires into th e RJ45 connect or.
CAT5/6 standard cables have eight wires (four twisted pairs), as shown in the diagram below. Wire
colors may differ from one cable to another. You can use either wiring standard, as long as both sides
of the cable have the same pin-out and color-coding.
RJ45 Pin #
1White/OrangeWhite/GreenTransmit+
2OrangeGreenTransmit-
3White/GreenWhite/OrangeReceive+
4BlueBlueReserved
5White/BlueWhite/BlueReserved
6GreenOrangeReceived-
7White/BrownWhite/BrownReserved
8BrownBrownReserved
T568BT568A
Wire Colo r
Figure 20: Standard cabl e wiring
10Base-T Signal
100Base-TX Signal
2. Connect one end of the Ethernet cable to the RJ45 plug at the router or Ethernet gateway that is
con nect ed to th e Internet.
3. Thread the other end through a gland and co nnect to the Comm ercial Gateway Ethernet connector.
4. Verify that the yellow commun ication LED turns ON.
To configure Ethernet communicati on to the SolarEdge monitoring
platform:
Define the device connected to the monitoring platform as the master device.
The server com mu nication metho d is configured by default to LAN with DHCP enabled.
If a different setting is required, follow the steps below:
1. Enter Setup mode, as described in: To enter Setup mode: on page 35.
2. Set the Commercial Gateway as the master of the RS485 bus and perform slave detection as
described in “. Creating an RS485 Bus Connection on page 11
To configure the LAN to Static IP select the following in the LCD menus on the Commercial Gateway:
l Comm unication è Server è LAN
l LAN Conf è Set DHCP è <Dis>
4. Set the IP, subnet mask, gateway DNS, server address, and server port as necessary using the LCD
User butt ons. Refer to the Ethernet Communication Configuration Options on page 42.
5.
Verify the that the status field in the Server Commu nication Status window displays S_OK:
This appendix describes general system problems, and how to troubleshoot them. For
furth er assistance, cont act SolarEdge Support.
Troubleshooting Communication
Troubleshooting Ethernet Communication
When using Ethernet communication, use the Server Communication Status window to identify the
location of the error:
S e r v e r : L A N < S _ O K >
S t a t u s : < O K >
x x x x x x x x
< E R R O R M E S S A G E >
xxxxxxxx is a string of 1s and 0s showing an eight-bit com munication connection status. 1 indicates OK
and 0 indicates an error.
Bit
Location
1stL AN Disconn ected
2ndDHCP Failed, or Invalid DHCP Config
3rdGateway Ping Failed
4thG Server Ping Failed
5th
6th
7th
8thTcp Conne ct. Failed
Server x Ping Failed
Error Messa geCause and Troubles hooting
Physical conn ection fault. Check the cable pinout assignment and cable connection. Refer to
Creating an Ethernet (LAN) Connection on
page 42
IP settings issue. Check the router and inverter
configuration. Consult your network IT.
Ping to route r failed. Check the physical
conn ection to the switch/router. Check that the
link LED at the router /switch is lit (indicating
phy-link). If OK - contact your network IT,
otherwise replace the cable or change it from
cross to straight connection .
Ping to google.com failed. Conn ect a laptop
and check for internet conn ection. If interne t
access is unavailab le, contact your IT admin or
your interne t provider.
For Wi-Fi networks, ensure tha t username and
password are as defined in the internet
provide r AP/router.
Ping or connection to SolarEdge server failed.
Check the SolarEdge server address, under LAN Conf submenu:
Address: prod.solaredge.com
Port: 22222
Check with your network administrator whether
a firewall or another device is blocking
transmission.
If No Communication is displayed on the SolarEdge Commercial Gateway, perform th e following:
l Verify that the RS485 cable is con nect ed to all inverters. Check the connections between the first
inverter in the chain and th e other inverters.
l Verify that one of the devices is defined as the master and that slaves were detect ed, as described
above.
2. If the message Master Not Found appears, check the connections to the master device and fix if
required.
3.
If after slave detection the number of slaves displayed in the master under RS485-X Conf èSlave Detect is smaller than the actual num ber of slaves, use one of the following methods to identify
missing slaves and troubleshoot connectivity prob lems:
l Use the Long slave Detect to retry connecting to slaves
l Analyze the Slave List to check for missing slaves, and check their con nect ion
Refer to https://www.solaredge.com/sites/default/files/trou bleshoot ing_
und etected_RS485_devices.pdf
Additional Troubleshooting
1. Check that th e modem or hub/rout er is functioning properly.
2. Check that th e connection to the internal connector on the communication board is properly done.
3. Check that th e selected communication option is properly configured.
4. Use a method independent of the SolarEdge device to check wh ether the network and modem are
operating properly. For example, con nect a laptop to the Ethernet router and co nnect to the
Internet.
5. Check whether a firewall or another type of network filter is blocking communication.