
SOFT-SERVE AND FROZEN YOGHURT FREEZER
SERVICE MANUAL
(SERVICE MANUAL)
for
MODEL: EFE 1500
Manual Number: V
001 - 17.05.2012

2
TABLE OF CONTENTS
1) Expansion Valve Adjustment
2) Refrigeration System Schematic
3) Control Functions
4) Air Adjustment
5) Electrical System
6) Troubleshooting (General, Inverter)
7) Inverter Control by a Laptop
8) Bacteria Troubleshooting
9) Exploded Views

3
1. EXPANSION VALVE ADJUSTMENT
Adjust the pressure higher or lower by turning the expansion valve adjustment screw. Clockwise turns will raise the
pressure and counterclockwise will lower the pressure.Bear in mind that In this model 360° turning is enough.
2. REFRIGIRATION SYSTEM SCHEMATIC

4
3. CONTROL FUNCTIONS
Stop
Machine operates keeping the temperature of the mix in the tankaround 4C. Therefore compressor runs at this
mode if the temperature is not mentioned above.
Wash
Machine operates cooling the mix in the tank and beater turns to blend the mix in the cylinder. Beater runs just
because to take the mix out of the cylinder in a short time.
Standby
Machine operates keeping the temperature of the mix in the tank and cylinder around 4C.
Soft&Hard
Machine operates keeping the temperature of the mix in the tank around 4C. Moreover, it cools down the mix in the
cylinder around -6C when beater turns. Machine checks the current in the beater motor by an inverter when the
current is around 2.6Amp for soft mode 2.8 Amp for hard mode, it stops cooling in the cylinder. However, beater
turns and cooling in cylinder starts if the motion sensor is activated by showing anything in front of them. This is
done normally when ice-cream is needed to dispense for serving. Otherwise, inverter tracks the time for 5 minutes
and then cooling in the cylinder starts and beater turns again. This goes on repeatedly. As it can be seen, soft and
hard modes are for turning the mix into ice-cream to be served. When the temperature in the cylinder goes down
the current need of the beater motor is increased.

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4. AIR ADJUSTMENT
The AERATION TUBE has two parts ― OUTER and INNER
The OUTER has a large hole TOP and BOTTOM (These are constant)
The INNER tube has 3 different size holes TOP and BOTTOM
The INNER is turned inside the OUTER to select SMALL, MEDIUM or LARGE
The selection of the correct INNER hole-size depends on the product that is run through the Soft-Serve
Freezer and what amount of aeration is desired.
The setting can be changed during operations by simply turning the INNER aeration tube to the desired
size hole.
The SMALL HOLE will increase air percentage in the Soft-Serve and yield higher overrun.
The MEDIUM HOLE will result in an average air percentage and yield a medium overrun.
The LARGE HOLE for will decrease the air percentage and yield a lower overrun.
The LARGE HOLE setting may also be required for high-viscosity (thick) liquid mixes
TOP LARGE INNER TOP MEDIUM INNER TOP SMALL INNER
BOTTOM LARGE INNER BOTTOM MEDIUM INNER

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6.TROUBLESHOOTING
6.1. General
Troubleshooting
Problem CAUSE Solution
1 Machine does not run
Burnt Fuse Check&Replace.
Machine Unplugged Check&Plug the Machine
Selector mode is wrong
Set the selector one of the soft-medium-hard
2
Compressor starts then stops
after few seconds without
Air Not circulating Clereances should be 50 cm.
3
Machine fails to Cut-off when
running on ice cream
modes(soft-medium-hard)
Air circulation restricted Clereances should be 50 cm.
Too much air in cylinder Open tap&take off 1/2 litre of ice cream
No mix in Hopper(tank)or
Pour fresh mix
4
Machine works but no ice
cream comes out of tap
Frozen water in
All to thaw and take out 1 lt of mix/ice cream
No enough sugar in mix Replace with proper mix
5
Machine runs but ice cream
is too soft
Too much sugar in mix Replace with proper mix
Machine remained idle
without dispensing ice cream
Take out ice cream untill fresh mix is filled in
Ice cream dispensed is too
Do not exceed the production shown in the
6
Mix or ice cream comes out
from below or above the
closed tap/piston
Piston o-ring missing Putt the o-ring on piston
Piston with ruined o-ring Replace the o-ring with a new one
7 Mix comes from union drain
Beater seal missing Put the beater seal
Beater seal ruined Replace the beater seal
8
Ice cream does not come out
of central tap
Cylinder(s) empty Add fresh mix
Too much air in cylinder(s) Add fresh mix
Ice cream frozen
Run the machine on cleaning mode so that
9
Ice cream comes out from
front lid/spigot
O-ring missing or not placed
Place O-ring properly
Front knobs not tightened
Tighten knobs evenlyand properly
10
Ice cream not increased
much in volume(overrun)
O-rings leaking
Check and Replace, if necessary O Rings of
Tighten knobs evenly
Improper mix Refill with proper mix(Proper fat&sugar)

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6.2.Inverter Troubleshooting
*Description of Terminals Troubleshooting inverter
SYMBOL
R\L1(L)
S\L2
T / L3 ( N )
P1
BR
P1/ P
U / T1
V / T2
W / T3
SYMBOL
R2A
R2B
R1C
Common conta ct
R1B
Norma l clos e conta ct
R1A
Norma l open conta ct
10V
AIN
24V
COM
FM+
SYMBOL
S1
S2
S3
S4
S5
S6
Main power input Single-phase: L/N
Braki ng res ist or or connecti ng termi nal: Use d in ca se s where the invert er
frequen tly disco nnects due to la rge load ine rtia or shor t dece lerat ion time
(refer to spe cifica tion s of braki ng resi stor)
For
220V:1HP
DC rea ctor connec ting termin als (bridgi ng conne cti on P1 – P must be
removed for conne cting an DC rea ctor)
Description of Terminals of Troubleshooting Inverter
Descriptions of main circuit terminals
Descriptions of SW function
Freque ncy knob (VR = Pote ntiomete r ), when ope rating with option al LED keypad
power sourc e termi nal (pin 3) LEVEL SENSOR,ALARM BUZZER
Analo g frequenc y signa l input termina l or multifunc tion input termi nals S7 (H
leve l:>8V, L level: <2V, PNP only) LEVEL SENSOR
Common conta ct for S1~S5 (S6, S7)in PNP (Source) inp ut. Short-circuit pin 2 and pin
3 (refer to SYNPLUS wiring diagra m) of SW1 when use d PNP input Rotary switc h,optica l sens or
Descriptions of SYNPLUS co ntrol circuit terminals
Multi functi onal termina l – Normal ope n ALARM BUZZER
L
Multifun ctio nal output
termi nals
HOPPER DIGITAL THERMOSTAT
CYLINDER VALVE
Common conta ct and ana log input /output signa l for S1~S5in NPN (Sink) input .
Short-ci rcuit pin 2 an d pin 3 (refer to SYNPLUS wiri ng dia gram) of SW1 when us ed
NPN input opti cal sensor,ss r,ala rm buzzer
The posi tive ana log output for multi functi on (refer to 8-00 des cription ), the si gnal for
output termi nal is 0-10VDC (belo w 2mA). SSR
Multi functi on input termi nals(re fer to 5-00 ~ 5-04 des cripti on)
(S5 = Encoder input te rminal for int egra ted PLC functi onalit y, the Encode r voltage
ran ge: 19.2 V~24.7V)
Was h-rotary swi tch 1
Stan d by-rotar y switc h 2
Soft-rotar y swit ch 3
Hard-ro tar y swit ch 4
opti cal se nsor
Multifun ctio n input termi nals ( Digit al termi nal H level :>8V, L leve l:<2V, PNP only)
o r anal og input termi nal A I 2 ( 0 ~ 1 0 V d c / 4 ~ 2 0 m A ) ( refer to 5-05 des cription )

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Display
CPF
EPR
-OV-
-LV-
OH
Display
OC-S
OC-D
OC-A
OC-C
OV-C
Err4
OVSP
Error Cause Remendy
PROGRAM PROBLEM Externa l noise inte rfere nce
Conne ct a para llel RC burs t
abs orber across the magne tizing
coil of the magnetic conta ctor
tha t cause s interferenc e
Volta ge too low
during stop
1. Powe r voltage too low
2. Res tra ining resis tor or fuse
burnt out.
3. Det ect ion circui t
1. Check if the power volta ge
was correct or not
2. Repl ace the restra ini ng
res is tor or the fuse
3. Send the inve rte r bac k for
The inve rte r is
overhea ted
during stop
1. Det ect ion circui t
mal functi ons
2. Ambie nt tem perature too high
or bad ventila tion
1. Send the inve rte r bac k for
repa iring
2. Improve ventil at ion
condi tions
EEPROM
probl em
Faul ty EEPROM Repl ace EEPROM
Volta ge too high
during stop
Detection ci rcui t malfunction
Send the inve rte r back for
repa iring
Over curre nt at
start
1. the motor win d and
enclos ure short ci rcuit
2. the motor contacts and eart h
short circ uit
3. the IGBT module ruine d
1.inspect the motor
2.inspect the wire
3.repla ce the tra nsist or modul e
Over-current a t
decelera tion
The pres et decelerat ion time is
too short.
Set a longer de celerat ion ti me
Errors which can be recovered manually and automatically
Error Cause Remendy
Volta ge too high
during opera tion/
decelera tion
1. Dec elera tion time settin g too
short or large loa d inerti a
2. Powe r volta ge varies widely
1. Set a longer decelerat ion time
2. Add a bra ke res istor or brake
modul e
3. Add a rea ctor at the power input
side
4. Increa se inverter capa city
Ill ega l interrupt
of CPU
Outsi de noise inter feren ce
Send ba ck to rep ai r if it happ ens
many time s
Over-current a t
accel era tion
1. Accel erati on time too short
2. The capacit y of the
motor higher than the
capac ity of the invert er
3. Short circuit betwee n
the mot or coil and the
she ll
4. Short circuit betwee n
motor wiring and earth
5. IGBT module damage d
1. Set a longer accele ration time
2. Repl ac e a inverte r with the
sa me capa city as that of the
motor
3. Check the motor
4. Check the wiring
5. Repl ace the IGBT module
Over-current a t
fixed spee d
1. Trans ient loa d change
2. Trans ient powe r change
1.Inc rease the capa city of the
inverter
2.Re run param ete r aut o tuning
(0-06 = 1)
3. Reduce stator res ista nce (14-0)
if the ab ove remedies are
hel ple ss
Over spe ed during
operating
1. Motor loa d too big or Inve rter
capac ity too sma ll
2. Motor paramete r error
(vector mode)
3. The gain is too big during
vector mode opera ting
4. The Curre nt detec t circuit
fault
1. Increa se accelera tion /
decele ration time (3-02/3-03)
2. Input corre ct motor
Paramete r
3.Cha nge stat or Res ista nce gain
and Rotat or res ista nce gain
(14-0/14 -1), sugges t tha t
decrea se 50~100 , until 0
4. Send back to SMACH.
Errors which can not be recovered manually
*Error display and remedy
*Error which cannot recovered manually

10
Display
OC
OL1
OL2
OL3
LV-C
OH-C
Volta ge to o l ow
du ri n g ope rati on
1. Powe r volta ge to o l ow
2. Power vol tage vari e s wi de l y
1. Imp rove power qua l ity or
increa s e the va l ue of 2-01
2. Se t a longe r a ccel e ra tion ti me
3. Increas e i n verter ca p a citor
4. Add a re actor a t the powe r
input
He a tsi nk
tempe ra tu re
too Hi gh during
op e ra ti on
1. He a vy load
2. Amb i ent temp e ra ture too
hi gh or ba d ven ti la ti on
1. Che ck i f th e re are a ny
proble ms wi th the lo a d
2. Increas e i n verter ca p a city
3. Imp rove ven ti la tion
condi ti ons
Inve rte r overloa d He a vy Loa d Incre a se the in verter ca p a city
Over torque
1. He a vy Loa d
2. Ins uffi ci ent s e ttings of 9-14,
1. Increa s e the i nverte r ca paci ty
2. s e t 9-14, 9-15 prope rl y
Over-cu rrent during
s top
1. De tection ci rcui t
ma l functi ons
2. Ba d con n e cti on for CT
si gnal ca bl e
1.Check the n oi s e be tween Powe r
l i n e a nd motor l ine
2.Se nd the i nverte r b a ck for
rep a iri ng
Motor overl oad
1. He a vy load
2. I n a p p ropria te s e tti ngs of
0-02, 9-08~11
1. Increa s e the motor capa ci ty
2. s e t 0-02, 9-08~11 p roperl y
Errors which can be recovered manually

11
Display
STP0
STP1
STP2
E.S.
b.b.
ATER
PDER
Auto -tun i ng faul ts
1. Moto r da ta e rror res u l ti ng i n fo r a uto-tun i ng fai lure
2. Sto p th e inverter eme rgentl y during Au to -tu n i ng
PID fe e d ba ck l oss PID fe e d ba ck l oss detect
Keypa d
eme rgency stop
1. If the i n verter i s set a s e xtern a l control mod e (1-00=0001) a nd Stop
ke y i s e na ble d (1-03=0000), th e i nverter wi ll s top a ccordi ng to the
se tti ng of 1-05 whe n Stop ke y i s pres s ed. STP2 fl as he s afte r s top.
Turn th e op e ra tion s wi tch to OFF a nd the n ON a gain to re s tart th e
inverte r.
2. If the in verter i s in commu ni cati on mod e a nd Stop ke y is ena bl e d (103=0000), the in verter wil l stop in the wa y s et by 1-05 when Stop
ke y i s p re s se d d u ri n g ope rati on a nd the n fl as h e s STP2. The PC ha s
to s e n d a Stop comma nd the n a R un comma nd to the inverte r for i t to
be res ta rted.
3. Sto p ke y ca n not perform eme rgency stop wh e n 1-03=0001
Externa l
eme rgency stop
The in verter wi ll ramp s to p a nd the n fl a sh E.S., when i np ut e xterna l
eme rgency stop s i gna l via the mul tifun cti ona l i nput te rmi na l (refe r to
de s cripti ons of 5-00~5-06).
Externa l b a se
bl ock
The i nverter s top s i mme di ate l y and then fl as hes b.b., when e xte rna l
ba se block i s i n put through the multi fun cti ona l i npu t termi n a l (refe r
to de scri p ti o n s of 5-00~5-06).
Special conditions
Error DESCRIPTION
Ze ro s pee d s top Ha p pe ne d when pres e t frequency <0.1Hz
Fa i l to s ta rt directl y
1. If th e i nverter i s set a s e xtern a l termina l control mo de (1-00=1) a n d
di rect s ta rt i s di s abl e d (2-04=0001), the in verter ca n not be s tarte d
and wi ll fla s h STP1 when opera ti on switch turne d to ON a fter
applyi ng po wer (re fer to de s criptions of 2-04).
2. Di rect s tart i s pos s ibl e wh e n 2-04=0001.
*Special Condition

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Display
LOC
Err1
Err2
Err5
Err6
Err7
Err8
EPr1
EPr2
Parame ter a n d
freque ncy
reve rs e a l ready
lock e d
1.Attempt to mod i fy frequency
/pa ra meter whi le 3-17>0000
2.Attempt to re vers e whi l e 1-02=0001
1.Se t 3-17=0000
2. Se t 1-02=0000
Key
op e ra ti on e rror
1.Pres s _ or _whi l e 1-06>0 or
runni ng at p res e t s p e e d .
2.Attempt to mod i fy the pa ra mete r ca n
no t b e modifi ed during operati o n
(refe r to the pa rame ter l i st).
1.The _ or_ i s avai la ble
for modifyi n g the
pa rame ter onl y when
1-06=0
2.Modi fy th e p a rame ter
whi l e STOP
Operation errors
Error Cause Remendy
Commun i cati o n
fa i le d
1.Wi ri n g error
2 .Comm uni ca ti on p a rame ter s e tti ng
error.
3.Sum-ch e ck e rror
4.Incorrect commu n i ca tion proto col
1.Check ha rdwa re a nd wi ri ng
2.Check Fu ncti on 13-1~13-4
Parame ter
confl ict
1.Attempt to mod i fy the fu ncti on 15-0
or 15-7
2.Vol tage a nd cu rrent detecti on ci rcui t
is abnormal
If Res e t i nverter is no t
avai l abl e , pl ea s e s end the
inverte r b a ck for repa ir
Parame te r s e tti ng
error
1. 3-01i n th e range of 3-13 ± 3-16 or
3-14 ± 3-16or 3-15 ± 3-16
2. 3-00≤3-01
3.The s e tti ng e rror a s performi n g Auto
tun i n g(e .g. 1-00 ≠ 0_1-06 ≠ 0 )
1.Modify 3-13~3-15or 3-16
2. 3-00>3-01Set 1-00=0, 106=0 du ri n g Auto tun i ng
Modi fi cati on o f
pa rame ter i s
no t a vai l a ble i n
communica ti on
1.Is s u e a control command duri ng
communica ti on d i sa bled
2.Modi fy th e functi on 13-1~13-4
du ri ng commu ni ca tion
1.Iss u e ena bl e co mma n d
be fore commu n i ca tion
2.Se t th e very pa ra mete r
of thefu ncti onb e fore
communica ti on
Parame ter no t
ma tch
Copy the pa rame ter to i n verter to
veri fy the pa ra meter i s not ma tch.
1.Re write a gai n
2.Re pl a ce copy u ni t
Fa cto ry s e tti ng
error
When PLC is Ru nning, Pe rform
fa cto ry s e tti ng
Plea s e perform fa ctory
s e tti n g before PLC s tops .
Parame te r s e tti ng
error copy uni t
fa i le d
1.Se t 3-18=1.2 wi thout conne cting
copy uni t.
2. Copy un i t fai l e d.
1.Modi fy 3-18
2.Re pl a ce copy u ni t
*Operation Errors

13
Status
General troubleshooting
• Is a na l o g fre que ncy in put s i gna l wiri ng
correct?
• Is vol ta ge o f fre quency i nput correct?
Is opera ti o n mo d e s etti ng corre ct?
• Opera te o perati o ns th rough the di gita l
Motor run s
inve rs el y
Are wi ring for o utput termi n a l s T1, T2, a nd T3
corre ct?
• Wi ring must ma tch U, V, a nd W te rmin a l s o f the
motor.
Are wi ring for forwa rd a nd re vers e s igna ls
correct?
• Che ck wiri ng a re correct i f ne ces s ary.
run
Is powe r a ppl ie d to L1(L), L2, a nd L3(N)
termi n a l s (i s the cha rgi ng i ndi cator l i t)?
• Is th e po we r ap pl i e d ?
• Turn the power OFF a nd then ON
aga in.
• Make su re th e po we r vol tage is correct.
• Make su re s crews are se cured fi rml y.
Are the re vol tage acros s the outpu t te rmi na l
T1, T2, a nd T3?
• Turn the power OFF a nd then ON a gai n.
Is o verloa d ca u s ing th e motor b l ocke d?
• Re duce th e loa d to l e t the motor
Are there a ny a bnormal i tie s in the i nverte r?
• Se e e rror de scri pti ons to ch e ck wi ring
a nd corre ct i f ne ce s sa ry.
Is forwa rd or revers e runn i ng comma nd i s sued?
Motor s p e e d
vari es
un us u a l ly
Is th e l oad too he a vy? • Re duce th e loa d.
Does the lo a d va ry l a rge l y?
• Mi nimi ze the vari a ti on o f the l oa d.
• Increa se cap a ci tie s of th e i nverte r a nd
the motor.
Is th e i npu t p owe r l ack of p ha s e?
• Add a n AC re a ctor a t the powe r i npu t
si d e i f us ing s i n gl e-p ha s e powe r.
• Che ck wi ring if u s ing thre e -ph a s e
po we r.
Motor
running
speed too
hi gh or too
low
Are s peci fi cati ons of th e motor (pol es ,
vol ta ge…) co rrect?
• Con fi rm the m otor’s sp e ci fica tions .
Is th e gea r ra tio corre ct? • Confi rm th e gea r ra tio.
Is the s etti n g of th e h i ghe st o utpu t frequ e n cy
correct?
• Con fi rm th e h i ghes t o u tput fre que ncy.
The moto r
speed ca n
no t be
regul a te d .
Are wi ring for a na l o g fre quency i nputs co rrect? • Che ck wi ri n g a re correct i f neces s ary.
Is the s etti n g of operati on mo de correct?
• Che ck the operati on mo de of the
op e ra tor.
Is th e l oad too he a vy? • Re duce th e loa d.
Ha s ana log frequ e n cy s i gna l be en i nput?
*General Troubleshooting of Inverter

14
*Quick Troubleshooting of Inverter

18
7. INVERTER CONTROL BY A LAPTOP
Inverter settings can be changed by the program named
SYNPLUS
and to connect to inverter over a laptop
RS232 cable is needed. Then follow the instructions to change settings.

industry cleaning and sanitizing are very important in terms of human health. Lack of them results in high
bacteria counts when a sampling is taken by a sanitarian.Bacteria counts should not exceed the following figures.
Therefore in a daily basis all m
achine parts which are subjected to the mix or ice
proper brushes and sanitized then mounted again. In mounting process especially for O
used. Below there is information about the sanitizer.
cream must be cleaned by using
ring suitable oil must be
ring suitable oil must be

cream mix in the hopper must be kept around 4C. This is the best temperature for the
count the least. And if the
max. 140 minutes to reach
the temperature around 4C.
panel and check the thermostat as seen in the photo below.
(this is the average temperature of antifreeze whic
is around +4C in the tank(hopper).
mix poured into the hopper
is around room temperature It must take
The thermostat which is closed to inverter must show
h is in a tank below the hopper)