...............................................................................................................................................................................
Replacing a BaseIO Card in an SGI® UV™ 300H Server
A video of this procedure is available.
After troubleshooting and verifying the symptoms of a BaseIO card failure, complete the following
procedure to prepare the system for BaseIO replacement, remove the faulty BaseIO card, install the
new card, and return the system to operational status.
Component Part Number CRU/FRU Hot Swappable? Access Position
BaseIO Card 030-2929-00x CRU No Slid Forward
BaseIO Card Failure Symptoms
The following symptoms may indicate BaseIO card failures:
• eth0 is not available.
• eth0 performance is degraded.
• USB ports are not available.
• Boot drives are not accessible.
• System does not boot.
Safety Precautions
A fully-loaded chassis weighs approximately 125 pounds. Do not attempt to remove a chassis from
the rack by yourself.
You do not need to completely remove the chassis from the rack to replace a BaseIO card. Slide the
chassis out the front of the rack until the safety locks engage at the halfway point to keep the chassis
in place. Then, remove the front top cover to access parts for replacement.
Be sure to observe all ESD, electrical, and safety precautions when you perform the BaseIO card
replacement procedure. For more information, refer to the SGI UV 300 System User Guide, SGI
publication number 007-6351-00x.
007-6442-002 Replacing a BaseIO Card in an SGI® UV™ 300H Server 1
Estimated Time Required
15 to 30 minutes.
Tools Required
A T10 TORX screwdriver.
System Preparation
Complete the following steps to prepare the system for the BaseIO card replacement procedure:
1. Have the customer shut down the SAP HANA database.
2. Have the customer shut down the operating system.
3. Run
4. Power down the system.
5. Disconnect the chassis from site power.
6. Provide clearance for the chassis to slide in the rack:
uv3dmp
rmc> uv3dmp
a. Remove the bezel.
b. Remove the NUMAlink and other cables from the front of the chassis.
c. Remove the power cables from the rear of the chassis.
to log the hardware status prior to replacing the part:
BaseIO Card Replacement Procedure
Removing a BaseIO Card
1. Grasp the handles and slide the chassis out the front of the rack until the chassis locks in place.
2. Remove the T10 TORX screws that secure the front top cover to the chassis.
3. Slide the cover toward the front of the chassis and lift off of the chassis.
Caution: Components inside the chassis can be hot. Wait at least five minutes before removing
components from the chassis.
4. Disconnect the cables from the BaseIO card.
5. Remove the Base IO retaining screw from the top of the bulkhead.
6. Remove the SSD drives from the BaseIO card and note the location of each drive.
7. Grasp the BaseIO card and pull straight up to remove it from the chassis.
2 Replacing a BaseIO Card in an SGI® UV™ 300H Server 007-6442-002
Installing a BaseIO Card
1. Reinstall the SSD drives into the correct location on the BaseIO card.
2. Install the replacement BaseIO card by aligning it with the appropriate slot and pushing down
until it is fully seated.
3. Secure the BaseIO card with the retaining screw.
4. Reconnect the cables to the BaseIO card.
5. Replace the front top cover and secure with the T10 TORX screws.
6. Slide the chassis into the rack.
You will have to release the latches at the halfway point. Push the lock tab on the left side of
the chassis down, and push the lock tab on the right up to release.
7. Reconnect the NUMAlink and other cables on the front of the chassis.
8. Replace the bezel.
9. Reconnect the power cables on the rear of the chassis.
After BaseIO Card Replacement
Complete the following steps to return the system to operational:
1. Connect power to the system.
2. Run the
rmc> nl7cfg
nl7cfg
utility from the RMC to verify cabling.
Recable and run the utility again if necessary.
3. Have the customer boot the operating system.
4. Modify the
/etc/udev/rules.d/70-persistent-net.rules
file:
a. Change the eth0 entry to match the new MAC address listed in the eth1 entry.
b. Remove the eth1 entry that was created.
c. Reboot the system.
5. Run
6. Run
uv3dmp
rmc> uv3dmp
sgi_health_check
• For an SAP HANA appliance, use:
to log the hardware status after replacing the part:
to verify the performance and configuration for the system:
sgi_health_check -f
• For an SAP HANA TDI system, use:
sgi_health_check -t
7. Have the customer restart the SAP HANA database.
007-6442-002 Replacing a BaseIO Card in an SGI® UV™ 300H Server 3
Replacement BaseIO Card Configuration
Complete the following steps to configure the replacement BaseIO card:
1. Configure eth0 with the proper static IP address.
2. Configure BIOS-assisted RAID
For more information, refer to Managing BIOS-assisted RAID on an SGI UV 300H Server,
SGI publication number 007-6454-00x.
Note:
It is not necessary to flash any firmware on the BaseIO card.
4 Replacing a BaseIO Card in an SGI® UV™ 300H Server 007-6442-002
...............................................................................................................................................................................
© 2015-2016. Silicon Graphics International Corp. All rights reserved.
Provided portions may be copyright in third parties, as indicated elsewhere herein. No permission is granted to copy,
distribute, or create derivative works from the content of this electronic documentation in any manner, in whole or in
part, without the prior written permission of SGI.
Silicon Graphics, SGI, the SGI logo, NUMAlink, and UV are trademarks or registered trademarks of Silicon Graphics
International Corp. in the United States and/or other countries worldwide.
SAP, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are
trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries.
All other trademarks mentioned herein are the property of their respective owners.
[03.25.2016]
Document Revision History
...............................................................................................................................................................................
001 - November 2015 - Original publication
002 - March 2016 - Added steps for running
uv3dmp
before and after part replacement
Loading...