Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective
owners.
The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.
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Commissioning process .......................................................................................................................................................... 3-23-2
3-1Wi-Fi Status LED initialization states ................................................................................................................ 3-63-6
The purpose of this document is to provide hardware installation instructions for the
Alcatel-Lucent 9962 Multi-standard Enterprise Cell v1 Small Cell access point.
Procedures are provided for product handling, placement, powering on and off, and
cabling.
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Intended audience
The audience for this document is installation personnel.
Supported systems
This document applies to the Alcatel-Lucent 9962 Multi-standard Enterprise Cell v1
access point.
How to use this document
Start with the first chapter and work through the manual to the end. Once you have done
this, you will have carried out the hardware installation completely and in the proper
sequence. Before installing the product, the installer should be familiar with the safety
precautions, warnings, and product conformance statements.
Safety information
For your safety, this document contains safety statements. Safety statements are given at
points where risks of damage to personnel, equipment, and operation may exist. Failure to
follow the directions in a safety statement may result in serious consequences.
For support in using this or any other Alcatel-Lucent document, contact Alcatel-Lucent at
the following telephone numbers.
From United States
•If you are using a landline, a cellular phone or VoIP, dial this number: 1-888-582-3688
From other countries
•If you are using a cellular phone or VoIP, dial this number: +1-630-224-2485
•If you are using a landline (phone without a plus [+] character), replace the plus sign
with the corresponding exit code. Dial this number: Exit code for the country of
origin: 1-630-224-2485. See the country-specific exit codes listed
here.
These numbers apply for document support only. For details about product hardware,
software, and technical support, see the section “Technical support”.
Technical support
For technical support, contact your local Alcatel-Lucent customer support team. See the
Alcatel-Lucent Support web site (http://www.alcatel-lucent.com/support/) for contact
information.
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How to comment
To comment on this document, go to the Online Comment Form (http://infodoc.alcatel-
This chapter provides a generic overview of the standard hazard symbols and statements
that are currently used in Alcatel-Lucent documentation, and which may appear in this
document.
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Contents
Structure of safety statements1-1
General hazard statements1-3
Basic safety aspects1-7
Structure of safety statements
Overview
This topic describes the components of safety statements that appear in this document.
General structure
Safety statements include the following structural elements:
Provides information on general hazard statements that may arise in the course of your
work, but are not necessarily related to a specific procedure.
DANGER
Electric-shock hazard
This equipment generates high leakage current. This can lead to high voltages with
respect to ground for accessible parts of the installation. Contact with these parts can
cause serious health effects, possibly including death, even hours after the event.
This equipment is only suited for permanent connection. Before connecting the power
supply, establish a grounding connection.
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WARNING
Electric-shock hazard
Contact with energized parts can cause serious injury.
At least one other trained person must be in attendance, who can immediately and safely
disconnect the system if necessary.
This second person must be trained in first aid for emergency purposes.
WARNING
Electric-shock hazard
There is a danger of electric shock if the grounding system is inadequate.
You must comply with the grounding requirements for the grounding system.
WARNING
Electric-shock hazard
Contact with energized parts can cause serious injury.
Work on energized equipment is only permitted if you are using insulated connection
terminals, are adequately trained and follow safe work practices.
Contact with energized parts can cause serious personal injury.
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Seal off the installation area (warning tape, signs) to prevent untrained or unauthorized
persons from entering.
Follow safe work practices and lockout/tagout procedures.
WARNING
Electric-shock hazard
Some parts of all electrical installations are energized. Failure to follow safe work
practices and the safety warnings may lead to bodily injury and property damage.
For this reason, only trained and qualified personnel (electrical workers as defined in
IEC 60215 or EN 60215 + A1 or in the National Electrical Code or in ANSI/NFPA No.
10) may install or service the installation.
WARNING
Laser hazard
The light from laser and high-radiance LED’s may cause eye damage if absorbed by the
retina.
In the US consult ANSI Z136.2, in Europe consult IEC-60825 Safety of laser products, for
guidance on the safe use of optical fiber communication systems in the workplace.
WARNING
Falling-object hazard
Cabinet may tip when it is moved if an obstacle or a downward step is encountered.
Do not use dolly wheels if the installation location has an uneven surface, steps etc.
WARNING
Overhead-load hazard
Cabinet eyebolts can break, severely damaging the cabinet, if a crane is used to lift the
cabinet into an upright position.
Ensure that the cabinet is in an upright position before transportation by crane.
Inhalation of asbestos fibers can result in serious illness or death.
Buildings constructed before 1980 MAY contain asbestos. Buildings constructed before
1970 OFTEN contain asbestos. Potential exposure could occur during routing of cable or
wires, removing cables, removing transite or asbestos cement boards, drilling wallboard,
transite panels, or floor tiles, removing sprayed-on fireproofing, moving or removing
ceiling tiles, installing cable hangers.
Do not disturb asbestos. If asbestos is present, ensure potential expose is controlled by
adhering to local asbestos management regulations and follow safe work practices.
NOTICE
Service-disruption hazard
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Condensation can occur in the network element during transport, especially on moving
from outside to closed rooms. Condensation can cause malfunctioning of the circuit
packs.
Ensure that circuit packs and shelves have reached room temperature and are dry before
taking them into operation.
NOTICE
Service-disruption hazard
Tools left in the work area can cause short circuits during operation which can lead to the
destruction of units.
Make sure after finishing your work that no tools, testing equipment, flashlights, etc.,
have been left in or on the equipment.
CAUTION
Lifting hazard
Lifting this equipment by yourself can result in injury due to the size and weight of the
equipment.
Always use three people or a lifting device to transport and position this equipment.
In order to keep the technically unavoidable residual risk to a minimum, it is imperative
to observe the following rules:
•DO NOT CONNECT CABLES TO WORKING/LIVE EQUIPMENT. This
activity should only be performed by the services/delivery team during
integration.
•Transport, storage, installation, and operation of the system must be under specified
permissible conditions only. See accompanying documentation and information on the
system.
•Installation, configuration, and disassembly must be carried out only by suitably
qualified personnel and with reference to the respective documentation. Due to the
complexity of the system, personnel require special training.
•Identify potential hazards prior to starting the installation.
•The system must be operated by trained and authorized users only. The user must only
operate the system after having read and understood the chapter on safety and the
parts of the documentation relevant to operation. For complex systems, additional
training is recommended. Any obligatory training for operating and service personnel
must be carried out and documented.
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•Follow all instructions marked on the product, including both general instructions and
the stated methods for avoiding hazards.
•The system must not be operated unless safety is guaranteed. Any faults and errors
that might affect safety must be reported immediately by the user to a person in
responsibility.
•The system must only be operated under the environmental conditions and with the
connections, described in the documentation.
•Modifications to any part of the system (including software) must be carried out by
Alcatel-Lucent or by trained and qualified personnel authorized by Alcatel-Lucent.
Unauthorized modifications will lead to a complete exemption from liability. Only
components recommended by the manufacturer and listed in the procurement
documents should be used.
•The use of non-system software is not recommended. The use/installation of
non-system software can adversely affect the normal functioning of the system.
•Only use tested and virus-free data carriers (for example, floppy disks and streamer
tapes).
•The removal or disabling of safety facilities, fault clearance, and maintenance of
equipment must be carried out by trained and qualified personnel only and in
conjunction with the respective documentation. Only approved measuring and test
equipment must be used.
•Calibrations, special tests after repairs, and regular safety checks must be carried out,
documented, and archived.
•Follow applicable hazardous waste, electronic scrap, and take-back disposal
procedures.
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Other important safety instructions
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Observe the following safety instructions, they are of particular importance for your
safety:
•Be familiar with evacuation plans and emergency telephone numbers.
•Ensure first-aid kits are available.
•Wear appropriate personal protective equipment (PPE) such as safety glasses, hard
hats, gloves, and fall protection.
•Never wear jewelry (rings, bracelets, watches, etc.) when working on or near
energized equipment.
Summary of equipment safety instructions
Observe the following safety instructions while working with the equipment:
•This product is to be installed only in restricted access areas.
•This product should be only operated from the type of power source indicated on the
marking label.
•This product must be provided with a readily accessible disconnect device as part of
the building installation.
•Installation must include an independent frame ground drop to the building ground.
Refer to the Hardware Installation Guide.
•For information on correct mounting instruction, refer to the Hardware Installation
Guide.
•Install only equipment identified in the Hardware Installation Guide provided with
this product. Use of other equipment may result in improper connection of circuitry
leading to fire or injury to persons.
•To reduce the risk of electrical shock, do not disassemble this product. Only trained
personnel should install and service this product. Opening or removing covers and/or
circuit boards may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electrical shock when the unit is subsequently used.
•Slots and openings in this product are provided for ventilation. To protect the product
from overheating, these openings must not be blocked or covered. This product
should not be placed in a built-in installation unless proper ventilation is provided
•Never push objects of any kind into this product through slots as they may touch
dangerous voltage points or short-out parts that could result in risk of fire or electrical
shock. Never spill liquids of any kind on the product. Any telecommunication
interfaces should not leave the building premises unless connected to
telecommunication devices providing primary and secondary protection, as
applicable.
•Use caution when installing or modifying telecommunication lines.
•Never install telecommunication wiring during a lightning storm.
•Never install telecommunication connections in wet locations.
•Never touch non insulated telecommunication wires or terminals unless the
telecommunication line has been disconnected at the interface.
•The ITE is to be connected only to PoE networks without routing to the outside plant.
This chapter describes the installation procedure for the 9962 MSEC v1.0 access point.
Contents
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Pre-installation information2-1
Mounting guidelines2-5
Cabling2-19
Pre-installation information
Introduction
The Alcatel-Lucent 9962 Multi-standard Enterprise Cell v1, or 9962 MSEC v1.0, is a
wireless access point using licensed spectrum delivering improved network reach and
increased capacity while offloading traffic from the macro network.
As part of the Alcatel-Lucent 9360 Small Cell Solution, it can be deployed in a network
supporting a mix of Home and Enterprise cells.
The 9962 MSEC v1.0 is a multi-band antenna device that supports simultaneous
transmission of three different air interface technologies:
The access point and all its components (including cables and power adaptor) have to be
placed in a dry area and be kept away from any wet or damp environments; such as
lavatories or any other areas with exposure to moisture, sprays, drips, or running water.
For the safety of stored data, it must not be placed near magnetic devices such as audio or
video tapes.
The 9962 MSEC v1.0 emits a radio signal. The quality of coverage achieved therefore
depends upon where the device is placed.
For best results it should be located:
•In a central place within the area in which the product is intended to operate,
•As high as possible, for example, on high shelving, under the ceiling or mounted on a
wall.
To improve coverage, avoid installing near the following:
•Other radio transmitters,
•Other metallic devices or objects,
•Windows.
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Product delivery contents
The standard 9962 MSEC v1.0 is provided in a cardboard box with the following
contents:
•The 9962 MSEC v1.0 access point,
•A mounting kit (wall or ceiling) including M5 steel screws to be used with N°2 driver,
•A quick start guide/user guide.
The standard package can be customized on demand.
The custom-tailoring process allows the option of adding the following items to the
standard package :
•one GPS antenna with 10m cable length included,
•two RF stick antennas in case of wall-mounted installation.
The GPS antenna acquisition sensitivity is:
•-160dBm/Hz with AGPS server assistance and 2.5dB NF,
•-158dBm/Hz, unassisted.
Ancillary items
In addition to the standard delivered parts, the following ancillary items may be required.
They may be purchased separately from Alcatel-Lucent, or purchased locally :
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•two RF stick antennas for use in wall-mounted installation,
The following is a list of the tools that may be used during installation:
•Drill and assorted drill bits,
•Screwdrivers (power and/or manual),
•Measuring tape,
•Marker, to mark wall mounting holes,
•Vacuum cleaner or equivalent (required for clearing debris from wall mounting holes),
•Spirit level.
Professional installation instruction
Installation personal
This product is designed for specific application and requires to be installed by a qualified
personal who has RF and related rule knowledge. The general user shall not attempt to
install or change the setting.
Installation location
The product shall be installed at a location where the radiating antenna can be kept 30 cm
from nearby person in normal operation condition to meet regulatory RF exposure
requirement.
External antenna
The product must only be used with the antennas which have been approved by the
applicant. The non-approved antenna(s) may produce unwanted spurious or excessive RF
transmitting power which may lead to the violation of FCC limit and is prohibited.
Warning
The installation position must be carefully selected and the final output power must not
exceed the limit set force in relevant rules. The violation of the rule could lead to serious
federal penalty.
The 9962 MSEC v1.0 has been designed for an effective plug & play installation. The
device is based on single hardware core associated with dedicated mounting kits.
This topic describes the procedures to be followed when installing the 9962 MSEC v1.0
access point.
Prerequisites
A site survey has been conducted and a location for the device has been selected that is
both central to the available space and elevated in order to maximize coverage.
Before installation begins you should ensure the following are in place:
•Internet service is available,
•The Ethernet cable has been routed and is in place,
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Mounting plate
•Site specific fixing materials according to the mounting option (wall or ceiling).
Various building materials and construction methods dictate that the device be fastened to
the wall or ceiling with appropriate mounting hardware.
Important! It is the responsibility of the customer to provide any necessary support
material and structures to ensure that the installation will be in compliance with
Building Officials and Code Administrators (BOCA), Uniform Building Code (UBC),
and all local codes.
The relevant items have been ordered according to the selected mounting option (wall or
ceiling). Refer to
“Product delivery contents” (p. 2-3) and “Ancillary items” (p. 2-3) to
get details on the delivered items.
Note: The RF stick antennas are required for wall-mounted installation, and must be
ordered separately.
The 9962 MSEC v1.0 requires a mounting plate to be installed at its final place.
The following figure illustrates the mounting plate.
•the ceiling mount (inside a false ceiling) that requires external antennas only. In this
configuration, the antenna port isolation for external antennas is 20dB minimum.
Falls can occur when working at heights resulting in serious personal injury or death.
To prevent a fall when working at heights (ladder, scaffold, manlift, roof etc.) follow safe
work practices and wear appropriate fall protection equipment.
To mount the device onto a wall, perform the following steps:
Connect the RF stick antennas on the 9962 MSEC v1.0 access point.
1
Note: The wall mount implies that the access point is vertically installed with the stick
antennas pointing upwards (not downwards or sideways). The stick antennas cannot
be bent. Failure to comply with these requirements would change and degrade the
omnidirectional radio frequency pattern.
Attach the mounting plate to the wall using appropriate screw fixings.
4
Note: Depending on the wall the device must be mounted to, different screw fixings
might be needed. After site survey, these mounting accessories must be procured
locally.
Falls can occur when working at heights resulting in serious personal injury or death.
To prevent a fall when working at heights (ladder, scaffold, manlift, roof etc.) follow safe
work practices and wear appropriate fall protection equipment.
As the ceiling mount implies external antenna use only, check that no stick antennas are
1
mounted on the 9962 MSEC v1.0 access point.
Open the cover of the antenna connectors at the back of the 9962 MSEC v1.0 to
deactivate the integrated antennas related to the radio frequencies of the external
antennas.
Unscrew the integrated antennas connections and attach the left antenna cables into the
dedicated grooves.
Figure 2-6 9962 MSEC v1.0 integrated antennas
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Put the cover back on the integrated antenna connectors.
Note: Depending on the ceiling the device must be mounted to, different screw
fixings might be needed. After site survey, these mounting accessories must be
procured locally.
Falls can occur when working at heights resulting in serious personal injury or death.
To prevent a fall when working at heights (ladder, scaffold, manlift, roof etc.) follow safe
work practices and wear appropriate fall protection equipment.
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Some customers may have already deployed Alcatel-Lucent 9363 products. In order to
make smoothly evolve their network to LTE, the existing 9363 access points can be
simply replaced with the new 9962 MSEC v1.0 as the mounting plates of the two
products require the same installation. The 9363 access point supporting installation
inside false ceiling, the following procedure lists the steps to perform to replace one 9363
access point in such a case:
This topic describes the procedures to be followed when connecting the 9962 MSEC v1.0
cables.
Backhaul connection
Each 9962 MSEC v1.0 access point requires at least one data cable to connect the
backhaul. In case of daisy chain, an additional data cable is required (refer to
chain” (p. 2-27)
for details).
The data cable can be a standard Ethernet cable with RJ45 connector or a fiber cable with
an electrical/optical transceiver.
Figure 2-10 Backhaul connection - Star configuration - 2 options
The table lists the Ethernet cables complying with the 9962 MSEC v1.0 access point:
Order codesDescriptionCable categoryMarket
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3BK61218CBEthernet cable 2m, 4
pairs, 2+1 RJ45
1
3BK61218CCEthernet cable 25m, 4
pairs, 2+1 RJ45
1
3BK61218CDEthernet cable 100m,
4 pairs, 2+1 RJ45
1
3JR30051CAEthernet cable 2m
CAT5eNorth America (NAR)
CAT5eNorth America (NAR)
CAT5eNorth America (NAR)
2
CAT5eOutside North
America (non-NAR)
3JR30051HKEthernet cable 25m
2
CAT5eOutside North
America (non-NAR)
3JR30051LLEthernet cable 100m
2
CAT5eOutside North
America (non-NAR)
Notes:
1.These cables are standard cables delivered with an additional RJ45 connector. This option
enables to adapt the cable length by cutting it and mounting the RJ45 connector at the cut
end.
2.These cables are outdoor cables.
The tables below list the fiber cables complying with the 9962 MSEC v1.0 access point:
The 9962 MSEC v1.0 access point provides two Giga Ethernet (GE) ports for backhaul
and daisy chain (refer to
“Daisy chain” (p. 2-27) for details about the daisy chaining).
One of those ports provides a RJ45 slot and the second port a SFP slot. The SFP slot
accepts 1000Base-X GE optical transceiver or 100/1000Base-T electrical transceiver.
The table lists the SFP transceivers complying with the 9962 MSEC v1.0 SFP port :
Order codesDescription
1AB413590001SFP GBE 10/100/1000BaseT (copper)
1AB187280029SFP GBE 1000BaseLX (Single Mode, LC
connector)
1AB187280063SFP GBE 1000BaseSX (Multi Mode, LC
connector)
Note: SFP transceivers must be purchased by customers either directly to
Alcatel-Lucent either to a local provider.
The ceiling installation requires external antennas that have to be linked to the 9962
MSEC v1.0 access point with the appropriate jumper cables on the antenna SMA
connectors.
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Power supply
The table lists the jumper cables complying with the 9962 MSEC v1.0 antennas
connectors:
Order codesDescription
1AB414660001Jumper Type N to SMA (1m – SMA Male / N
Female)
1AB425160001Jumper Type N to SMA (1m – SMA Male / N
Male)
1AB414570001Jumper Type N to SMA (2m – SMA Male / N
Male)
The 9962 MSEC v1.0 access point can be powered through:
•DC input power with an AC-DC power adapter including an appropriate Jack,
•or 4p PoE compliant with PoH standard (following IEEE 802.3 at Power over
Ethernet standard).
If PoE compliant with PoH standard is used to supply the power then a PoE injector
or a PoE capable router can be used.
The 9962 MSEC v1.0 access point can be linked in a daisy chain. Fiber links are not
allowed in this configuration.
The daisy chain hop is set by connecting the SFP slot of the “Master” access point to the
RJ45 port of the “Slave” access point. Therefore, the “Master” SFP slot must be equipped
with an appropriate RJ45 SFP.
Up to eight 9962 MSEC v1.0 access points can be daisy-chained.
The 9962 MSEC v1.0 supports the following technology combinations:
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Purpose
Related information
•One cell of LTE,
•One cell of WCDMA,
•One cell of LTE plus one cell of WCDMA.
In any of these configurations the 9962 MSEC v1.0 simultaneously supports Wi-Fi thanks
to the integrated Wi-Fi module that supports 802.11n operation.
This section outlines the 9962 MSEC v1.0 zero-touch commissioning process.
If any problems occur during the commissioning process refer to the following document
for more details:
•Alcatel-Lucent 9962 Multi-standard Enterprise Cell v1 - Technical Description and
Troubleshooting Guide, 3MN-02001-0003-DEZZA
Before you begin
The 9962 MSEC v1.0 is intended to be installed and then left unattended so the LED
pattern activated in the commissioning process is mainly focused on indicating that the
installation and initial network connection have succeeded and that the access point is
properly functioning.
Power on the 9962 MSEC v1.0 access point. All LEDs (Power, LTE, WCDMA and GPS)
1
are solid red: if the software fails to start, the LEDs remain in this condition. Otherwise
the LEDs indicate the progress of the initialization of the unit.
After approximately 2 minutes the 9962 MSEC v1.0 access point will initialize and
2
establish IPsec connectivity. During this operation the Power status indicator will blink
slowly. Only red at the beginning then toggling red/green once the access point attempts
to contact DNS Internal for HDM/SAM address resolution.
After the 9962 MSEC v1.0 access point has established a network connection it will
3
automatically update its software and configuration database. This process takes
approximately 15 minutes. During this operation the Power indicator will blink green.
After the 9962 MSEC v1.0 access point has been in a normal system state for fifteen
9
minutes, all the non-Wi-Fi LEDs are turned off to avoid bringing attention to the unit.
They remain off until one of them changes to an Off-Normal state. As the Wi-Fi LEDs are
managed by the Wi-Fi module they are not included in this procedure but turned off in a
separate procedure.
The 9962 MSEC v1.0 access point starts its LTE auto-configuration and self optimisation
1
of the radio access. During this operation the LTE status indicator will blink red/green
until the service is operational marked by a solid green LTE status indicator.
“LTE commissioning” (p. 3-4)
Important! In case the configuration supports only one LTE cell, the WCDMA LED
is off. If the configuration enables LTE and WCDMA concurrent operation, the LTE
and WCDMA commissioning proceed simultaneously.
The 9962 MSEC v1.0 access point starts its WCDMA auto-configuration and self
1
optimisation of the radio access. During this operation the WCDMA status indicator will
blink red/green until the WCDMA service is operational marked by a solid green
WCDMA status indicator.
Important! In case the configuration supports only one WCDMA cell, the LTE LED
is off. If the configuration enables WCDMA and LTE concurrent operation, the
WCDMA and LTE commissioning proceed simultaneously.
This appendix provides the product conformance statements relating to the Alcatel-Lucent
9962 MSEC v1.0.
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Contents
United StatesA-1
Environmental requirementsA-3
United States
Introduction
The statements that follow are the product conformance and eco-environmental
statements that apply to the 9962 MSEC v1.0 when deployed in the United States.
Federal Communications Commission
Important! Changes or modifications not expressly approved by Alcatel-Lucent, Inc.
could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
•This device may not cause harmful interference
•This device must accept any interference received, including interference that may
cause undesired operation.
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This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
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If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one of the following measures:
•Reorient or relocate the receiving antenna,
•Increase the separation between the equipment and receiver
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected,
•Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be collocated or operating in conjunction with any other
antenna or transmitter.
Important! The country code selection is for non-US model only and is not available
to all US model. Per FCC regulation, all Wi-Fi product marketed in US must fixed to
US operation channels only.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 30
cm between the radiator and your body.
Packaging collection recovery requirements
Countries, states, localities, or other jurisdictions may require that systems be established
for the return and/or collection of packaging waste from the consumer, or other end user,
or from the waste stream. Additionally, reuse, recovery, and/or recycling targets for the
return and/or collection of the packaging waste may be established.
For more information regarding collection and recovery of packaging and packaging
waste within specific jurisdictions, please contact the Alcatel-Lucent Field Services /
Installation - Environmental Health and Safety organization.
For technical support, contact your local Alcatel-Lucent customer support team. See the
Alcatel-Lucent Support web site http://www.alcatel-lucent.com/support/ for contact
information.