Sato Vicinity PSC 6040 User Manual

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EMC Technologies Pty Ltd
ABN 82 057 105 549
Unit 3/87 Station Road Seven Hills NSW 2147 Australia
APPENDIX L
OF
TEST REPORT T160221_F
USER MANUAL
FCC ID:
Manufacturer:
Test Sample:
Model Number:
Serial Number:
Date:
2ACXQ-PSC-6040 Sato Vicinity Pty Ltd RFID Smart Cabinet PSC-6040 Production Prototype
5th April 2016
Melbourne
176 Harrick Road Keilor Park, Vic 3042 Tel: +61 3 9365 1000 Fax: +61 3 9331 7455
Sydney
Unit 3/87 Station Road Seven Hills NSW 2147 Tel: +61 2 9624 2777 Fax: +61 2 9838 4050
Auckland (NZ)
47 MacKelvie Street Grey Lynn Auckland Tel: +64 9 360 0862 Fax: +64 9 360 0861
User Manual
PSC-6040
PJM Smart Cabinet
Copyright © SATO Vicinity 2016
Commercial in Confidence
Content
1. INTRODUCTION --------------------------------------------------------------------------------------------------------------- 3
1.1 R
1.2 W
1.3 L
1.4 C
1.5 C
1.6 M
1.7 G
2. PRODUCT OVERVIEW ------------------------------------------------------------------------------------------------------ 7
2.1 PSC-6040 ------------------------------------------------------------------------------------------------------------------- 7
3. GETTING STARTED GUIDE ----------------------------------------------------------------------------------------------- 8
3.1 U
3.2 B
EGULATION AND STANDARDS
ARRANTY IMITATION OF LIABILITY HANGES IN PRODUCT FAMILY OPYRIGHTS AND COPY PERMISSION
EANING OF ALERT SYMBOLS AND SIGNAL WORDS
LOSSARY OF TERMS AND ABBREVIATIONS
NPACKING AND INSPECTION EFORE YOU BEGIN
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--------------------------------------------------------------------------------------------------------10
-------------------------------------------------------------------------------------------- 3
-------------------------------------------------------------------------------------------------- 4 , S
PECIFICATIONS AND USER MANUALS
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3.2.1 Installation Environment --------------------------------------------------------------------------------------------10
3.2.2 Recommended System Requirements ------------------------------------------------------------------------------10
3.2.3 Working with Tags ---------------------------------------------------------------------------------------------------11
3.2.4 Installation Requirements -------------------------------------------------------------------------------------------11
4. REPORTING A PROBLEM -------------------------------------------------------------------------------------------------12
4.1 T
4.2 S
ROUBLESHOOTING
ERVICE FORM
--------------------------------------------------------------------------------------------------------------14
--------------------------------------------------------------------------------------------------------13
5. CONTACT US ------------------------------------------------------------------------------------------------------------------15
6. REVISION HISTORY ---------------------------------------------------------------------------------------------------------16
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Please read before proceeding
Please read and understand this document before using SATO Vicinity’s Readers. If you have any questions, comment or suggestions about the User Manual please contact SATO Vicinity.
Important Information
Installation Environment
ƒ
Installation
ƒ
Maintenance
For indoor use only unless otherwise specified. Install SATO Vicinity’s Readers within the temperature and humidity range according to the
product specification. The environment must not contain corrosive, flammable or explosive agents or be subject to
rapid changes in temperature, to direct vibration or shock.
SATO Vicinity’s RFID reader-writers communicate with data carriers (RFID inlets, labels and tags) using the 13.56 MHz High Frequency (HF) band. Some industrial devices can generate unwanted noise which may degrade communication. Make sure that other equipment is properly installed, grounded and at a reasonable distance.
Wireless communication can be degraded by high-voltage and high-current lines and other sources of strong electric and magnetic fields. Installation in such locations should be avoided.
All SATO Vicinity’s RFID readers-writers are low maintenance equipment. Except for externally accessible fuses there are no user-serviceable parts in any Reader. There is no requirement to remove the cover of the Reader.
Removal of the Reader cover by unauthorised personnel will void the product warranty.
Do not attempt to clean internally. Periodic cleaning of external case parts with a damp cloth is
ƒ
Electrical Safety
ƒ
Environmental
PSC-6040 USER MANUAL 2
advisable. Turn off the Reader before cleaning. Do not use a solvent of any kind.
In order to avoid electric shock do not remove the Reader cover or attempt to repair. The equipment must be maintained by authorised, qualified and service-trained personnel only.
For disposal purposes Readers should be treated as industrial waste.
This symbol on the Reader or on its packaging indicates that this Reader shall not be treated as household waste. Instead it shall be handed over to an appropriate collection point for the recycling of electrical and electronic equipment. By ensuring this Reader is disposed off correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources. For more detailed information about recycling of this Reader, please contact your local city office, your household waste disposal service or the SATO Vicinity office.
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1. Introduction
Thank you for your recent purchase of a SATO Vicinity RFID reader-
1.1 Regulation and Standards
FCC Radio Frequency Interference Statement (USA)
CE Declaration of Conformity (European Union)
PSC-6040 USER MANUAL 3
writer. This User Manual will provide you with information to rapidly adopt SATO
Vicinity’s PJM technology for your needs, to install the Reader hardware and ReaderManager software and get the Reader running.
Refer to the ReaderManager User Manual (40-01-006-DOC) for a description of the various tools and advanced options available in ReaderManager.
Programming is covered in the Programmer Guide (40-01-000-DOC).
RFID equipment is subject to national and international regulations. The FCC regards RFID equipment as low-power transmitting devices and,
therefore, does not require users of RFID devices to obtain a license to operate them.
These devices comply with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limit for a Class A digital device and intentional radiator, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
Any changes or modifications to the equipment that are not expressly approved by the party responsible for compliance could void the user’s authority granted under FCC Rules to operate this equipment.
FCC ID: 2ACXQ-PSC-6040
This equipment has been declared as compliant in accordance with R&TTE EU Council Directive 1999/5/EC and displays the CE mark accordingly. Products with CE marking comply with EMC Directive (89/336/EEC amended by 93/68/EEC) issued by the Commission of the European Community.
This apparatus complies with ETSI EN 301 489-1 RF common mode immunity requirements on Ethernet Port with shielded CAT5 Ethernet Cable.
!
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
ACMA Declaration of Conformity (Australia)
This product complies with the Australian Communications and Media Authority (ACMA) Radiocommunications regulations and carries the RCM mark accordingly.
!
WARNING
ISO/IEC 18000 – 3 Mode 2 (Air Interface at 13.56 MHz) Compliance
SATO Vicinity’s Readers fully complies with the ISO/IEC 18000 Part 3 Mode 2 (Information technology – Radio frequency identification for item management. Part 3: Parameters for air interface communications at 13.56 MHz) published in August, 2004.
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
1.2 Warranty
SATO Vicinity’s warranty and liability with respect to products and/or services is for a period of 12 months from date of delivery and is limited to the rectification of faulty workmanship and/or non-compliance by SATO Vicinity.
Any liability with respect to components including purchased or free issued items and other materials used in the manufacture of products are covered by, and limited to, any warranty provided by the original manufacturer.
1.3 Limitation of Liability
SATO Vicinity’s warranty excludes products that have been improperly installed or maintained, modified or misused. Notification of claims must occur
PSC-6040 USER MANUAL 4
within the warranty period. End-users should contact the company from whom they purchase the
products for replacement, repair or refund. If u s e r purchases the Reader directly from SATO Vicinity, contact
SATO Vicinity for a Return Authorization Number (RAN) before shipment.
1.4 Changes in Product Family, Specifications and User
Manuals
This document is subject to change without notice in future editions. SATO Vicinity reserves the rights to change its product design, specifications and product range.
1.5 Copyrights and Copy Permission
This document shall not be copied, reproduced or transmitted in any form or by any means without written permission from SATO Vicinity Pty Ltd. This document is protected by copyrights and is intended solely for use in conjunctions with SATO Vicinity’s products only.
1.6 Meaning of Alert Symbols and Signal Words
!
CAUTION
Notes and Tips. Application Notes.
This part of the Manual requires your attention. Warning!
In order to avoid electric shock follow the instructions provided.
Indicates a potentially hazardous situation which, if not avoided, will result in minor or moderate injury. Can cause property damage.
Indicates a potentially hazardous situation which, if not avoided, will result in minor or moderate injury, or may
!
WARNING
result in serious injury or death. Can cause significant property damage.
PSC-6040 USER MANUAL 5
1.7 Glossary of Terms and Abbreviations
D/C DSB HDF HF IT ItemTag tags (IT tags)
LAN LED MDF MLC
MRD OEM label
PJM
PJM ItemTag® PJM StackTag® P/N
RAN Reader/s ReaderManager
ReaderServer
RFID RFID inlet
RFID label RFID tag
RFID reader-writer S/N ST StackTag tags (ST tags)
PSC-6040 USER MANUAL 6
Date Code (month/year) Digital Support Board High Density Fiberboard (for MARS only) High Frequency ItemTag (chips, inlets and labels)
SATO Vicinity’s labels and inlets for item tagging (separated items) that work with SATO Vicinity’s family of reader-writers
Local Area Network Light Emitting Diode Medium Density Fiberboard (for MARS only) Machine Level Control (System Configuration Control) Maximum Read-Write Distance Original Equipment Manufacture label is located on the back of the equipment. It includes the Model Number, P/N, D/C, S/N and MLC. Phase Jitter Modulation or PJM™ is a registered Trade Mark of SATO Vicinity Pty Ltd. PJM is a RFID communication technology developed and patented by SATO Vicinity Pty Ltd and complies with ISO/IEC 18000-3 Mode 2. PJM technology products include a range of RFID chips, inlets, tags and Readers. Registered Trade Mark for SATO Vicinty’s ItemTag Registered Trade Mark for SATO Vicinity’s StackTag tags Part Number Return Authorisation Number SATO Vicinity’s RFID reader-writer/s Graphical user application for Windows/Linux which provides a platform for testing, demonstrations and application development Embedded application that provides standard Application Programmer Interface to serve end-user applications. This application runs on the Reader. Radio Frequency IDentification A RFID device comprising a microchip and a printed antenna (copper/aluminium/conductive inks) on a flexible substrate (PET plastic film) RFID inlet with adhesive backing (sticky label)
- generic name for RFID inlet and label;
- RFID inlet or label inserted into a housing (glass, polycarbonate, polyamid, epoxy, ABS, etc.)
Device for reading and writing to RFID tags Serial Number StackTag (chips, inlets and labels) SATO Vicinity’s labels and inlets for item tagging (stacked, touched or overlapping items) that work with SATO Vicinity’s family of reader-writers
2. Product Overview
Intended use of SATOI Vicinity’s RFID Reader is to read and write information to individual SATO Vicinity ItemTags and multiple SATO Vicinity
2.1 PSC-6040
PJM smart cabinet Multiple RFID shelves 3 Dimensional reading antennas 8 communication channels
PSC-6040 USER MANUAL 7
StackTags. The communication protocol used by the Reader is compliant with ISO/IEC
18000 - 3 Mode 2 (Air Interface at 13.56 MHz).
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3. Getting Started Guide
3.1 Unpacking and Inspection
When you receive your system, inspect it for any obvious damage that may have occurred during shipment. If there is damage, notify the shipping carrier and the supplier of the equipment or SATO
Included with the PSC-6040 should be the following components:
ƒ
Smart Cabinet
The Cabinet connection to the power source is realized via mains between 100V and 250V.
!
CAUTION
As shielded cables (USB and Ethernet) are generally required in order to comply with EMC emissions limits, only shielded communication cables should be used.
Vicinity if purchased directly from SATO Vicinity.
Until you have checked the system, save the shipping carton and packaging materials in the event the unit has to be returned.
A power cable is not included with the supply. End-users should purchase a power cable suitable for the country of use.
Only power cables and adaptors that are compliant with the regulations in the country of use may be connected to SATO Vicinity’s equipment.
Ethernet cable is not included with the supply. SATO Vicinity recommends CAT5 Ethernet
Quick Start Guide
PSC-6040 USER MANUAL 8
cable.
CD-ROM
The CD-ROM should contain the following files:
AdbeRdrxx_enu_full.exe
40-01-000-DOC Programmer Guide.pdf
40-01-006-DOC ReaderManager User Manual
45-00-001-SPC BT & ST Chip Logical Specification
ReaderManager-Install.exe
Test tags (required for Hardware Functionality Test and
Communication Test)
PSC-6040 USER MANUAL 9
Self-extracting installation kit for the Adobe Acrobat reader, which is required to read and print PDF files. PDF document describing how to program all of SATO Vicinity’s Readers.
PDF document describing various tools and advanced options available in ReaderManager Defines the functionality of IT and ST chips.
Self-extracting installation kit for the ReaderManager.
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3.2 Before You Begin
3.2.1 Installation Environment
SATO Vicinity’s Readers are designed to operate in indoor environments where temperature and humidity are controlled unless other conditions are specified for customised Readers.
For standard Readers the temperature range is from +10oC to +45oC. The humidity range is from 10% to 80% (non-condensing humidity).
Install the Readers within the temperature and humidity ranges according to the product specification.
The environment must not contain corrosive, flammable or explosive agents and conductive dust or be subject to rapid changes in temperature, direct vibration or shock.
Do not operate this Reader in an environment
!
WARNING
which contains flammable or explosives gases or fumes.
SATO Vicinity’s RFID reader-writers communicate with data carriers (RFID inlets, labels and tags) using the 13.56 MHz High Frequency (HF) band. Some industrial devices can generate unwanted noise which may degrade communication. Make sure that other equipment is properly installed, grounded and are at a reasonable distance.
Wireless communication can be degraded by high-voltage and high-current lines and other sources of strong electric and magnetic fields. Installation in such locations should be avoided.
In order to avoid electric shock do not remove the Reader cover or attempt to repair. SATO VIcinity’s reader-writers are to be maintained by authorised, qualified and service-trained personnel only.
Removal of the Reader cover by unauthorised personnel will
3.2.2 Standalone Application
PSC-6040 smart cabinet can be used as a standalone application or with back-end software management system.
PSC-6040 USER MANUAL 10
void the product warranty.
3.2.3 Working with Tags
Do not stack ItemTags on top of each other. Only
StackTags can be stacked, overlapped or touch each other.
Single-axis Readers are tag orientation
sensitive. Refer to Tag-to-Reader/Tag-to-Antenna section of this document.
Reading and writing speeds depend on
reader-tag communication speeds and channel numbers (communication protocol), amount of information to be read and/or written and number of tags presented at a time. The additional number of tags and information to be read and especially written slow down read-write communication. Please consult SATO Vicinity or your support organisation regarding these issues for your specific application.
Be aware that tags and Readers can be
incompatible with each other. Bigger tags can work with all types of Readers. Smaller tags require higher field strengths to communicate with a Reader and as a result they do not communicate with some Readers or have to be closer to a Reader antenna. Refer to the Reader-Tag Compatibility section of this document.
3.2.4 Installation Requirements
PSC-6040 is a stand-alone peripheral desktop device that does not require
PSC-6040 USER MANUAL 11
special installation or tuning of an internal antenna. Power supply requirements:
Mains input:
110 - 240 VAC @ 50/60 Hz
4. Reporting a Problem
If you are having a problem with a SATO Vicinity Reader, you will need to send a report to your support organisation. To make the diagnosis quicker and easier, please supply your problem report on a Service Form along with the
Warranty Repairs
Non-Warranty Repairs
PSC-6040 USER MANUAL 12
following information:
What kind of tags are you using and
many are you putting inside the
how Reader at one time?
Have this Reader and the tags you are using
worked at any time in the past?
Have you tried connecting to the Reader with
a different PC?
Have you successfully installed
the ReaderManager application?
In the ReaderManager, select the Help/About
ReaderManager menu item and record on the Service Form what version numbers are shown in the window that appears.
The required information about Model Number, S/N, P/N and D/C is located on OEM label on the back of the equipment.
Before shipping any Reader a Return Authorisation Number (RAN) must be obtained.
End-users should contact the company from whom they purchased the Reader for repair, replacement or refund.
If you purchased the Reader directly from SATO Vicinity, contact SATO Vicinity for a Return Authorization Number (RAN) before shipment.
The copy of the Service Form with RAN must be enclosed in the original or equivalent packing with the RAN number clearly marked on the outside of the box.
If a Reader needs repairing after one year warranty period expires, your support organization or SATO Vicinity if you purchased directly from SATO Vicinity will first provide an estimate of repair charges. Then upon receiving approval from you the Reader can be sent for repair. Refer to above Warranty Repairs information for return procedures.
4.1 Troubleshooting
Problem
Reason
Solution
Red LED light is off
Absence of the flashing green LED light during tag reading
Green LED was sighted but tag did not appear on the computer screen
Power connected
Power cable faulty Replace the cable.
Power adaptor faulty
Reader faulty
Incorrectly orientated tag/tags
Faulty tag/tags
The Powering Field is off
Reader faulty USB or Ethernet
connection is not functioning
cable
not Ensure the power cable is connected correctly to both
the mains power and to the Reader.
Replace the power adaptor.
Send a service report on a Service Form.
Ensure tag/tags are oriented correctly for the Reader (see Tag-to-Reader/Tag-to-Antenna Orientation).
Replace tag/tags. Do not use tags with a black dot or black square marking (faulty tags).
Ensure the powering field is on. Go to Tools> System>Reader Setting. Tick the Powering Field box.
Send a service report on a Service Form. Ensure cable is connected correctly. Cycle the power
on the Reader. Shut down and restart the host computer and ReaderManager.
Can not find and connect to the Reader as the Reader is not shown on the Connection menu list
The reader is not Connected
The tag type is incompatible with the Reader
A communication tool has not been chosen
The Reader was not in operational mode when you connected a communication cable and/or open the
Connection menu
PSC-6040 USER MANUAL 13
Ensure the Reader is turned on and a communication cable is plugged in. The status bar in bottom right corner of the ReaderManager window has to show an indication Connected, the tag type and the IP address.
Use appropriate tag type according to the chart in section Reader-Tag Compatibility.
Choose Grid or Table from Tools> System menu as a communication tool.
Unplug and plug in the communication cable. Open the Connection menu. Find the Reader you want to connect to on the list.
Plug in the power and communication cables. Wait for about 1 minute after you apply the power to the Reader. The red or blue LED/LEDs must to be permanently lit and the green LED off. Open the Connection menu. Find the Reader you want to connect to on the list.
4.2 Service Form
Company Address Country Sales Order
CONTACT
PO Purchase Date
From OEM label on the back of the equipment: Model P/N D/C S/N MLC
Describe any hardware modifications made to the unit and modification date:
PRODUCT
Describe problems (see 3.2 Reporting a Problem):
Number
(first number in order after black dots)
Return Authorisation Number Date Technical Contact Telephone Fax Email
REASON FOR RETURN
If purchased from SATO Vicinity: SATO Vicinity Pty Limited Mailbox:
PO Box 408, Camperdown, NSW 1450
RETURN TO*
* End-users should contact the company from whom they purchased the Reader
PSC-6040 USER MANUAL 14
Tel.: +61 2 9562 9800 Fax: +61 2 9518 7620 Email: contact@satovicinity.com Website: www.satovicinity.com
(RAN)
Always return a copy of this
form along with the product
5. Contact Us
SATO VICINITY PTY. LTD.
8 Guihen Street, Annandale, NSW 2038, Australia
TEL.: +61 2 9562 9800 FAX: +61 2 9518 7620 EMAIL: contact@satovicinity.com WEBSITE: www.satovicinity.com
PSC-6040 USER MANUAL 15
6. Revision History
Version
Date Reason
Ver.1
PSC-6040 USER MANUAL 16
05.2016
Initial released
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