Samsung Verizon 4G LTE Network Extender User Manual
Verizon 4G LTE
Network Extender
User Guide
Network Systems
Samsung Electronics America
Document Version 1.3
June 2016
© 2016 SAMSUNG Electronics Co. Ltd.
All Rights Reserved. No part of this document may be photocopied, reproduced, stored in a retrieval
system, or transmitted, in any form or by any means whether, electronic, mechanical, or otherwise
without the prior written permission of SAMSUNG Electronics Co., Ltd.
No warranty of accuracy is given concerning the contents of the information contained in this
publication. To the extent permitted by law no liability (including liability to any person by reason of
negligence) will be accepted by SAMSUNG Electronics Co., Ltd., its subsidiaries or employees for
any direct or indirect loss or damage caused by omissions from or inaccuracies in this document.
SAMSUNG Electronics Co., Ltd. reserves the right to change details in this publication without
notice.
This user guide should be read and used as a guideline for properly installing and/or operating
the product.
This user guide may be changed for system improvement, standardization and other technical
reasons without prior notice.
Updated user guides are available at:
https://systems.samsungwireless.com/
For questions on the user guides or their content, contact
NetSys Tech Writer@sta.samsung.com
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WARNING! This product contains chemicals known to the State of California to
cause cancer and birth defects or other reproductive harm.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the
property of Samsung or its respective suppliers relating to the SAMSUNG device,
including but not limited to, accessories, parts, or software relating thereto (the
“4G LTE Network Extender”), is proprietary to Samsung and protected under
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Open Source Software
Some software components of this product, including but not limited to
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General Public License (GPL), GNU Lesser General Public License (LGPL),
OpenSSL License, BSD License and other open source licenses. To obtain the
source code covered under the open source licenses, please visit:
http://opensource.samsung.com.
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©Samsung
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON
THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE
PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO
EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH
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REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT
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MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR
IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO
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ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR
USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE
EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR
INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY
SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM
SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR
DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER
MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH
AS CUSTOM OS.
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Address:
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Ridgefield, New Jersey 076 60
Phone: 1-800-SAMSUNG (726-7864)
Phone: 1-888-987-HELP (4357)
Internet Address:
www.samsung.com
©2016 Samsung Electronics America, Inc. Samsung is a registered trademark of
Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System
(Automated Response System) at: www.samsung.com/us/support
Verizon 4G LTE Network Extender User Guide v1.3 v
©Samsung
Contents
Preface viii
Relevance ....................................................................................................................................... viii
Conventions in this Document ....................................................................................................... viii
Revision History .............................................................................................................................. viii
Organization of This Document ...................................................................................................... ix
Related Documentation .................................................................................................................. ix
Personal and Product Safety ........................................................................................................... ix
Chapter 1 Getting Started 1
Introduction ..................................................................................................................................... 1
Features ........................................................................................................................................... 2
System Requirements ...................................................................................................................... 3
Network Extender Basics ................................................................................................................. 4
Chapter 2 Network Extender Setup 5
Chapter 3 Network Extender Admin Website (Local) 10
Sign In ............................................................................................................................................. 11
Connected Devices Page ................................................................................................................ 13
Settings ........................................................................................................................................... 14
About .............................................................................................................................................. 17
Chapter 4 Configuring Your Device 21
External GPS Antenna .................................................................................................................... 22
Chapter 5 Troubleshooting 23
Power/Status Indicator Light is Not Turning On ............................................................................ 23
Network Extender has not acquired a GPS fix even after an hour ................................................. 23
Unable to Place Call Using Network Extender ............................................................................... 23
Power/Status LED Indicator is Blinking .......................................................................................... 24
Alarms ............................................................................................................................................ 24
Appendix Acronyms 28
Contents
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List of Figures
Figure 1. Verizon Wireless 4G LTE Network Extender .................................................................................... 1
Figure 2. Box Contents .................................................................................................................................... 2
Figure 3. Optional Wall Mount Bracket (sold separately) ............................................................................... 2
Figure 4. Components - Front and Rear View ................................................................................................. 4
Figure 5. Network Extender Placement .......................................................................................................... 5
Figure 6. Connect the Ethernet Cable and Power ........................................................................................... 6
Figure 7. Network Extender Home Page ....................................................................................................... 10
Figure 8. Network Extender Login Pop-Up Window ..................................................................................... 11
Figure 9. Quick Reference Icons .................................................................................................................... 12
Figure 10. Network Extender Connected Devices Page .................................................................................. 13
Figure 11. Network Extender Network Settings Tab ....................................................................................... 14
Figure 12. Network Extender Advanced Settings Tab ..................................................................................... 15
Figure 13. Network Extender Change Password Tab ...................................................................................... 16
Figure 14. Network Extender Status & Alerts Tab .......................................................................................... 17
Figure 15. GPS Tab .......................................................................................................................................... 18
Figure 16. Performance Tab ............................................................................................................................ 19
Figure 17. Support Tab .................................................................................................................................... 20
Contents
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List of Tables
Table 1. Destination Ports ............................................................................................................................ 21
Table 2. Firewall Settings ............................................................................................................................. 21
Table 3. Alarms in the Network Extender Display ....................................................................................... 24
Table 4. Alarms in the Network Extender Admin Website (Local) ............................................................... 26
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Preface
This user guide describes how to install the 4G LTE Network Extender and
provides cable connection specifications.
Relevance
This user guide applies to the following products/software
Model
Release
SLS-BU103 1.0.0.20
Conventions in this Document
Samsung Networks product documentation uses the following conventions.
Symbols
Symbol
Description
Indicates a task.
Indicates a shortcut or an alternative method.
Provides additional informatio n.
Provides information or instructions that you should follow to avoid service
failure or damage to equipment.
Provides information or instructions that you should follow to avoid personal
injury or fatality.
Provides antistatic precautions that you should observe.
Revision History
The following table lists all versions of this document.
Version
Date
Description
1.0 11/10/2015 First version
1.1 6/15/2016 Second version
1.2 6/22/2016 Third version
1.3 6/24/2016 Fourth version
Preface
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Organization of This Document
Section
Title
Description
Chapter 1 Getting Started Provides an overview of the Network
Extender.
Chapter 2 Device Setup Describes the procedures needed to
set up the Network Extender.
Chapter 3 Network Extender Admin
Website (Local)
Describes the Network Extender
Admin Website (Local).
Chapter 4 Configuring Your Device Provides detailed information
regarding firewall settings.
Chapter 5 Troubleshooting Provides information to troubleshoo t
STS LED statuses.
Appendix A Acronyms List of terms.
Related Documentation
• Verizon 4G LTE Network Extender Quick Start Guide
• Verizon 4G LTE Network Extender Product, Safety and Warranty
Personal and Product Safety
FCC Radiation Exposure Statement
To ensure the safety of users, the FCC has established criteria for the amount of
radio frequency energy various products may produce depending on their intended
usage. This product has been tested and found to comply with the FCC’s exposure
criteria.
Place your Network Extender at least 10 feet away from products that generate
electromagnetic radiation (e.g., microwave oven).
The installation of the base unit should allow at least eight inches (20 centimeters)
between the base and persons to be in compliance with FCC RF exposure
guidelines.
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Chapter 1
Getting Started
Introduction
Congratulations on the purchase of your Verizon Wireless 4G LTE Network
Extender. The 4G LTE Network Extender offers enhanced in-building 4G LTE
wireless coverage of up to 7500 square feet circular coverage and capacity of up to
7 active users.
This user guide introduces you to Network Extender service and all the features of
your new device.
Figure 1. Verizon Wireless 4G LTE Network Extender
Chapter 1 Getting Started
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Features
The Network Extender provides the following features:
• This Network Extender is a simple to install device that provides enhanced in-
building wireless service without having to change your existing mobile
phone.
• This Network Extender allows users to easily install and configure the system
by connecting to an existing broadband network.
• This Network Extender supports an embedded web server, which allows you
to customize your IP settings. For more information, see the Network Extender
Admin Website (Local) chapter.
The Network Extender box contains:
• Network Extender
• GPS antenna cable
• Ethernet cable
• Power adaptor
• Quick Start Guide
• Product Safety and Warranty Manual
Figure 2. Box Contents
The following optional wall mount bracket is sold separately. Please contact your
Verizon sales representative for details.
Figure 3. Optional Wall Mount Bracket (sold separately)
Chapter 1 Getting Started
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System Requirements
• This device only supports Verizon Wireless 4G LTE mobile handsets with
Advanced Calling enabled as shown in “Making a Call on Your Network
Extender” section.
• Internet Access: This Network Extender must be connected to an available
LAN port on a router or modem with always-on Internet access with minimum
download speed of 10 Mbps and upload speed of 5 Mbps. Speeds of 20 Mbps
download and 10 Mbps upload or higher are recommended.
• GPS signal: This Network Extender requires a continuous GPS signal from the
provided GPS antenna. For initi a l GPS fix, four strong GPS satell i te sig n als
must be available.
• Home satellite broadband access is not supported.
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