Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Learn the Menu Screen link below.
“Learn the Menu Screen
” Link
Contents
Guide
Connections
Connection Guide
5
6Connecting an Antenna
Connecting to the Internet
7
10 Screen Sharing (Smart View) with your Mobile Device
12 Connection Cables for External Devices
14 Switching between external devices connected to the TV
16 Connection Notes
Peripherals
Controlling External Devices with a Samsung Remote
18
Control - Using the Universal Remote
19 Using Anynet+ (HDMI-CEC)
20 Controlling the TV with a Keyboard, Mouse, or Gamepad
Entering Text using the On-Screen Virtual Keyboard
22
66 TV-Viewing Support Functions
Picture and Sound
69 Adjusting the Picture Quality
Setting the Viewing Environment for External Devices
71
73 Changing the Picture Size and Position
74 Conguring a Sound Mode and Expert Settings
76 Using the Sound Support Functions
System and Support
Using the Time Functions and the Timers
78
Using the Auto Protection Time and Energy Saving
81
Functions
82
Updating the TV's Software
Audio and Video Functions for the Visually or Hearing
83
Impaired
Using Voice Assistants on TV
88
Using Other Functions
89
Smart Features
Using Smart Hub
24
32 Using a Samsung account
34 Using Remote Access
40 Using the Apps Service
44 Using the Gallery App
Using the SmartThings App
45
Using the e-Manual
46
Using the Internet
49
Playing pictures/video/music
50
Using Bixby
55
TV Viewing
Using the Guide
60
Precautions and Notes
91 Read Before Using Apps
Read Before Using the Internet Function
92
Read Before Playing Photo, Video, or Music Files
94
Read After Installing the TV
103
Supported Resolutions for UHD Input Signals
104
Read Before Connecting a Computer (Supported
105
Resolutions)
108 Supported Resolutions for Video Signals
110 Read Before Using Bluetooth Devices
111 Blocking programs based on their TV Rating
114 Licenses
61 Setting Up a Schedule Viewing
63 Using the Channel List
64 Editing Channels
65 Using a Personal Favorites List
Troubleshooting
FAQ
Picture Issues
Testing the picture
115
Sound and Noise Issues
119 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Apps
Media Files
Voice Assistant Issues
Other issues
The TV Screen does not Display Properly
When the TV screen does not display properly
134
The TV does not Turn On
141 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
147 When the TV does not connect with an external device
properly
Internet Access is not Available
When the TV can't connect to the Internet
152
There is No Sound or the Speakers are Making an Odd Sound
When no sound comes out of the TV, or the sound is
157
breaking up
The Remote Control does not Work
164 When the remote control does not work
Diagnosing TV operational issues
Getting Support
Getting support through Remote Management
133
Finding the contact information for service
133
Requesting service
133
Updating the Software
Updating to the latest TV software
169
Accessibility Guidance
Learn the Menu Screen
Using the Accessibility Menu
176
181 Using the TV with Voice Guide on
Using the guide
183
185 Using Schedule Viewing
186 Using the Channel List
187 Using Smart Hub
190 Launching the e-Manual
Using Bixby
191
Guide
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (ARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars,
headphones, or home theaters, to your TV.
Learn how to use various features.
Connections
You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the Internet by using a
LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
SourceConnection GuideTry Now
It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
Make sure that you have the wireless access point's SSID (name) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's conguration
screen. See the wireless access point's user manual for more information.
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
- 8 -
Checking the Internet connection status
SettingsGeneralNetworkNetwork StatusTry Now
View the current network and Internet status.
Resetting Your Network
SettingsGeneralNetworkReset NetworkTry Now
Restore the network settings to the factory default.
Turning on the TV with a mobile device
SettingsGeneralNetworkExpert SettingsPower On with Mobile
You can turn on the TV using a mobile device connected to the same network as the TV.
This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay
function.
Connecting an IP control device to the TV
SettingsGeneralNetworkExpert SettingsIP Remote
You can connect an IP control device to the TV remotely to manage your IP device.
To use this function, Power On with Mobile must be turned on.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if
an authorized third-party custom controller is installed and conguredspecically for a Samsung TV and if your Wi-Fi
network is password protected.
This function may not be supported depending on the model.
Changing the name of the TV
SettingsGeneralSystem ManagerDevice NameTry Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the
name.
- 9 -
Screen Sharing (Smart View) with your Mobile Device
You can watch the screen of your mobile device on the TV screen through Smart View or Tap View.
For information on how to share the screen with your mobile device, refer to
SmartphoneScreen Sharing (Smart View).
• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote
control.
• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to SourceConnection Guide
SmartphoneApple AirPlay.
SourceConnection Guide
- 10 -
Using the Tap View
By tapping the mobile device on your TV, you can watch mobile device's screen through the TV screen.
This function may not be supported depending on the model.
This function is available in Samsung mobile devices with Android 8.1 or higher.
1.
Enable Tap View on your mobile device.
For more information about conguration, refer to 'Enabling the Tap View' below for how to set.
2.
Turn on the screen of your mobile device.
3.
Tap your mobile device on the TV. The TV screen switches to mobile device's screen.
4.
Watch mobile device's screen on the TV screen.
This function enables mirroring (Smart View) by detecting vibrations generated when you tap the mobile device on the TV.
Be sure to tap away from the TV screen and bezel corners. It may scratch or break the TV or mobile device screen.
We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.
Enabling the Tap View
Enable Tap View in the SmartThings app.
Depending on the SmartThings app version, you may need to register the TV with your mobile device.
1.
Launch the SmartThings app on your mobile device.
2.
Select Settings () in SmartThings app on your mobile device.
3.
Set the Tap View to on.
Upon connection for the rst time, select Allow on a pop-up window of the TV.
- 11 -
Connection Cables for External Devices
You can view detailed information about the connection cables for external devices that can be connected to the TV.
Cable nameImageDescription
Each cable simultaneously transmits digital video and audio signals
from an external device to the HDMI port on the TV.
HDMI
to
HDMI
HDMI
to
MINI HDMI
Cables are divided into various types according to the types of input
or output ports on external devices.
HDMI
to
Micro HDMI
HDMI
to
USB Type-C
HDMI
to
DisplayPort
Mini DisplayPort
to
HDMI
- 12 -
Cable nameImageDescription
DVI
to
HDMI
Optical
Component
DVI to HDMI cables can transmit only digital video signals and not
audio signals. We recommend that you use HDMI to HDMI cables.
Optical cables are used to transmit audio signals to external
speakers with low signal loss.
Optical cables do not transmit video signals.
Component cables transmit analogue signals.
The video signal is separated and transmitted to the red, green, and
blue terminals to provide HD (1080i) pictures. The audio signal is
transmitted to the red and white terminals.
Composite cables transmit analogue signals.
Composite
Available connection cables may differ depending on the model or geographical area.
The video signal is transmitted to the yellow terminal, and the audio
signal is transmitted to the red and white terminals.
- 13 -
Switching between external devices connected to the TV
Universal Remote
Edit
Information
Add to Home
Source
You can switch between TV programs and the content of external devices.
Source
When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.
On the standard remote control, press the SOURCE button.
To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,
connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically
switched to the output of the device or you can congure universal remote control for the device automatically. For more
information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
This function may not be supported depending on the device and geographical area.
Editing the name and icon of an external device
Source
You can change the port name for a connected external device or add it to the Home Screen.
Sources
The image on your TV may differ from the image above depending on the model and geographical area.
1.
Move the focus to a connected external device.
2.
Press the up directional button. The following functions become available:
Available functions may differ depending on the port type.
- 14 -
1.Universal Remote
You can control external devices connected to the TV using a Samsung remote control. To control external devices,
register them by following the instructions on the screen.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote."
2.Edit
You can rename the input ports and change the device icons.
3.Information
You can view detailed information about an external device.
4.Add to Home
You can add the port of an external device to the Home Screen for quick switching.
Using additional functions
You can use the following features on the Source screen.
• Remote Access
Use the TV to access your PC via remote PC or Screen Sharing (Wireless).
For more information, refer to "Using Remote Access."
• Connection Guide
Displays device connection instructions.
For more information, refer to "Connection Guide."
• Universal Remote
Lets you register external devices to your Samsung remote control and control them using the Remote.
This function may not be supported depending on the model or geographical area.
For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal
Remote."
- 15 -
Connection Notes
When connecting an external device, note the following:
The number of connectors, and their names and locations may differ with the model.
Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors,
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
• The following types of HDMI cables are recommended:
– High Speed HDMI Cable
– High Speed HDMI Cable with Ethernet
– Premium High Speed HDMI Cable
– Premium High Speed HDMI Cable with Ethernet
– Ultra High Speed HDMI Cable
• Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
• Using a non-certified HDMI cable may result in a blank screen or a connection error.
• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardized by the IEEE.
• Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.
• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC
does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
• When the TV is connected to an external device, such as a DVD/BD player or a set-top box via HDMI, power sync
mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external
devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.
This function may not be supported depending on the model.
- 16 -
Connection notes for computers
• For the resolutions supported by the TV, refer to "
• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same
network.
• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example,
if the network has an NAS (Network-Attached Storage) device.
Read Before Connecting a Computer (Supported Resolutions)."
Connection notes for mobile devices
• To use the Smart View function, the mobile device must support a mirroring function, such as Screen Mirroring
or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile
device's user manual.
• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4GHz environment. For better
experience, 5.0GHz is recommended. 5GHz may be available depending on the model.
• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile
device supports Wi-Fi Direct function, refer to the mobile device's user manual.
• The mobile device and your Smart TV must be connected to each other on the same network.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to
SmartphoneApple AirPlay.
This function may not be supported depending on the model.
• The video or audio may stop intermittently, depending on network conditions.
• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example,
if the network has an NAS (Network-Attached Storage) device.
SourceConnection Guide
- 17 -
Peripherals
Connect external devices such as a keyboard for ease of use.
Controlling External Devices with a Samsung Remote Control - Using the
Universal Remote
Control the TV and connected external devices with a Samsung remote control.
SourceUniversal Remote
You can control external devices connected to the TV using a Samsung remote control. To control external devices,
register them by following the instructions on the screen.
This function may not be supported depending on the model or geographical area.
You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control
without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)."
Specic external devices connected to the TV may not support the universal remote feature.
Do not place any obstacles in front of an external device and TV's logo. It may cause signals from the remote control to be
transmitted improperly.
The TV memorizes both the external device and its connection port (HDMI 1, HDMI 2, etc.).
If you have difculty controlling external devices with the Universal Remote, try adjusting the positions of the external
devices.
This function may not operate properly depending on the TV installation environment and the features of external devices.
- 18 -
Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and
that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.
Connecting an external device through Anynet+ and using their menus
SettingsGeneralExternal Device ManagerAnynet+ (HDMI-CEC)Try Now
1.
Set Anynet+ (HDMI-CEC) to On.
2.
Connect an HDMI-CEC-compliant device to the TV.
3.
Turn on the connected external device.
The device is automatically connected to the TV. After the connection process is nished, you can access the menu
of the connected device using your TV remote and control the device.
The connecting process can take up to 2 minutes to complete.
Read before connecting an Anynet+ (HDMI-CEC) device
Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may
not support Anynet+ (HDMI-CEC).
You can congure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do
not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control -
Using the Universal Remote."
Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI-
CEC)-enabled device again.
Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC, and only when those devices are either in
standby mode or turned on.
Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theaters.
Anynet+ (HDMI-CEC) can control only one home theater system.
To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1
home theater system directly to the external device's digital audio output connector.
If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only
with the universal remote control.
- 19 -
Controlling the TV with a Keyboard, Mouse, or Gamepad
Connecting a keyboard, mouse, or gamepad to make it easier to control the TV.
SettingsGeneralExternal Device ManagerInput Device ManagerTry Now
You can connect a keyboard, mouse, or gamepad to make it easier to control the TV.
Connecting a USB keyboard, mouse, or gamepad
Plug the keyboard, mouse or gamepad cable into the USB port.
If you connect a mouse, it is available only in the Internet app and Remote Access function.
XInput USB gamepads are supported.
For more information, refer to Input Device in Connection Guide (SourceConnection GuideInput Device).
Connecting a Bluetooth keyboard, mouse, or gamepad
You can set up the keyboard with the Keyboard Language and Keyboard Type functions.
• Mouse Settings
You can set up the mouse with the Primary Button and Pointer Speed functions.
Entering Text using the On-Screen Virtual Keyboard
Use the virtual keyboard to enter text on your TV.
The image on your TV may differ from the image above depending on the model and geographical area.
1.Recommended text
When you type a word you want to use as a search term, this function displays related suggestions from which you
can choose one.
- 22 -
2.Options
Select on the virtual keyboard screen. The following options are available:
The options available may differ depending on the function running currently.
• Recommended text
• Reset Recommended Text Memory
• Accented Character Preview
• Predict Next Character (when using direction buttons)
• Language
3.Predict Next Character
Each time you type a character on the virtual keyboard, the next characters predicted to be typed are displayed. You
can use the directional buttons on the remote control to select one.
- 23 -
Smart Features
You can enjoy various apps with Smart Hub.
Using Smart Hub
View descriptions of Smart Hub's basic functions.
From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or
listen to music stored on external storage devices, and perform more functions.
Some Smart Hub services are paid services.
To use Smart Hub, the TV must be connected to the Internet.
Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
Smart Hub service outages can be caused by disruptions in your Internet service.
To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information.
Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms &
Privacy by navigating to SettingsTerms & Privacy. Try Now
If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select
The image on your TV may differ from the image above depending on the model and geographical area.
On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be
moved or deleted from the screen.
1. Settings
When the focus is moved to Settings, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
• e-Manual
You can open the user manual embedded in your TV.
- 25 -
• Picture Mode
You can select the picture mode that provides the best viewing experience. To change the picture mode, press
the Select button. To make ne adjustments, press the up directional button, and then select Picture Setup.
• Sound Mode
You can select a sound mode to optimize your listening experience. To change the sound mode, press the Select
button. To make ne adjustments, press the up directional button, and then select Equalizer Setup.
• Sound Output
You can select which speakers the TV uses for audio output. To change the audio output, press the Select
button. To connect to a Bluetooth speaker, press the up directional button, and then select Bluetooth Speaker
List.
Connecting Bluetooth speaker may not be supported depending on the model or geographical area.
• Game Mode
You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such
as a PlayStation™, Xbox™, or Nintendo Switch™. To turn Game Mode on or off, press the Select button.
For more information, refer to "Setting the Viewing Environment for External Devices."
This function is only available when an external input source is being used.
This function may not be supported depending on the model.
• Caption
You can watch TV broadcasts with captions. To activate or deactivate the Caption function, press the Select
button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts.
• Sleep Timer
You can have the TV automatically turn off at a specic time. To change the sleep time, press the Select button.
To set the specic time at which the TV turns off automatically, press the up directional button, and then select
Set Up Off Timer.
• Network
You can view the current network and Internet status. Press the up directional button, and then select Network
Status or Network Settings.
- 26 -
• Color Tone
You can select a color tone suitable for your viewing preferences. To change to a color tone that you want,
press the Select button.
• Picture Clarity
You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button.
To set the detailed options, press the up directional button, and then select Picture Clarity Settings.
• Digital Output Audio Format
You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI
(eARC) for external devices that support the Dolby Digital+ format.
HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
• Device Care
You can run Device Care to diagnose and optimize your TV. Device Care can also check and optimize the TV's
storage. If any problem is found, the TV can call for technical support.
• All Settings
Display the Settings menu.
This function may not be supported depending on the model or geographical area.
2. Source
You can select an external device connected to the TV.
For more information, refer to "Switching between external devices connected to the TV."
3. Search
You can search for channels, programs, movie titles, and apps from Smart Hub.
To use this feature, the TV must be connected to the Internet.
This function may not be supported depending on the model.
4. Apps
You can enjoy a wide range of content, including news, sports, weather, and games by installing the corresponding
apps on your TV.
To use this feature, the TV must be connected to the Internet.
For more information, refer to "Using the Apps Service."
- 27 -
5.Home
This menu appears rst when you press the button. Then you can quickly access Samsung Account, Notication,
or Privacy Choices.
• Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
For more information, refer to "Using a Samsung account."
•Notication
You can view a list of notications for all events that occur on your TV. A notication appears on the screen
when it is time to broadcast a scheduled program or when an event occurs on a registered device.
If you move the focus to Notication, and then press the Select button, a notication window appears on the
right and the following functions are available:
–Delete All
You can delete all your notifications.
–Settings
You can select services you want to be notified about.
When you select Allow sound, notifications are displayed with a notification sound.
• Privacy Choices
You can view and set the privacy policy for Smart Hub and various other services.
- 28 -
6.Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content, such as TV shows, dramas, and
movies, in one place. Universal Guide can recommend content tailored to your preferences.
You can use this feature on your mobile device with the Samsung SmartThings app.
To enjoy the content from these apps on your TV, they must be installed on the TV.
When you watch some paid content, you may need to make a payment using their associated app.
Some content may be restricted depending on your network conditions and your subscriptions to paid channels.
Parental control is necessary when children use this service.
Images may look blurry depending on the service provider's circumstances.
This function may not be supported depending on the model or geographical area.
. Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image
content, such as artworks, photos, or to display the content.
This function is supported only in The Frame.
For more information, refer to the provided user manual.
- 29 -
Move
Remove
The image on your TV may differ from the image above depending on the model and geographical area.
7.Moving an item on the Home Screen
Move the focus to the app you want to move, press and hold the Select button on the remote control, and then
select Move in option menu. Move the app to the desired position by pressing the left or right directional button,
and then press the Select button. The selected app is moved on the Home screen.
In the region that does not support the Universal Guide, press the down directional button on the remote control.
8.Removing an item on the Home Screen
Move the focus to the app you want to delete, press and hold the Select button on the remote control, and then
select Remove in option menu. The selected app is deleted.
You can add the apps you want to use often to the Home Screen using Apps. To add your favorite apps to the Home Screen,
refer to "Managing installed apps."
- 30 -
Launching Smart Hub automatically
SettingsGeneralSmart FeaturesAutorun Smart HubTry Now
When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on.
You can turn this function on or off. Press the Select button at the current menu.
Launching the last used app automatically
SettingsGeneralSmart FeaturesAutorun Last AppTry Now
If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this
function on or off. Press the Select button at the current menu.
This function may not be supported depending on the app.
Testing Smart Hub connections
SettingsSupportDevice CareSelf DiagnosisSmart Hub Connection TestTry Now
Resetting Smart Hub
SettingsSupportDevice CareSelf DiagnosisReset Smart HubTry Now
You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000." You can set the PIN in
SettingsGeneralSystem ManagerChange PIN.
- 31 -
Using a Samsung account
Create and manage your own Samsung account.
SettingsGeneralSystem ManagerSamsung AccountTry Now
You can view the entire text of the Terms & Policy in SettingsGeneralSystem ManagerSamsung Account
My AccountTerms & Conditions, Privacy Policy after logging in to your Samsung account.
You can create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on
both the TV and the Samsung website.
Signing in to a Samsung account
SettingsGeneralSystem ManagerSamsung AccountSign In
When you sign in to your Samsung account, you can use the following functions:
• Sign Out
When multiple people share the TV, you can sign out of your account to prevent others from seeing it.
To sign out of your Samsung Account ( SettingsGeneralSystem ManagerSamsung Account), move
the focus to your account's icon, and then press the Select button. When a pop-up window appears, select Sign Out.
• Edit Profile
You can edit your account information.
To protect personal information, enter Edit Profile and then Sign-in Method is set to Profile image selection and
password entry (High security).
If you want the TV to log you into your account automatically whenever you turn on the TV, click Stay Signed In.
• Payment Info
You can view or manage your payment information.
• Back up
You can back up the TV settings to your Samsung Cloud storage. When resetting or replacing the TV, you can
also restore its settings with the backed-up settings.
• Sync Internet
Once you sign in to your Samsung account and configure the Sync Internet settings, you can share the favorites
and website bookmarks that you registered on other devices.
• Remove Account
You can delete an account from the TV. Although you have deleted your Samsung account from the TV, you are
not unsubscribed. To unsubscribe from your Samsung Account, visit the Samsung Accounts website (http://
account.samsung.com).
• Terms & Conditions, Privacy Policy
You can view the user agreement and privacy policy.
For more information about the terms and conditions, privacy policy, select View Details.
- 33 -
Using Remote Access
Use the TV to access your PC via Remote PC, Screen Sharing (Wireless) or Cloud Service.
SourceRemote Access
You can use the TV to access your PC via Remote PC, Screen Sharing (Wireless) or Cloud Service.
For easy computer use, connect a keyboard and a mouse to your TV in advance.
Remote Access secured by Knox
Access to remote PC and your work resources with this function.
Featured Functions
Remote PC
Added Cloud Services
Add Cloud Service
Connect a keyboard and mouse to this TV before starting.
Screen Sharing
(Wireless)
Samsung DeXOfce 365
The image on your TV may differ from the image above depending on the model and geographical area.
Connecting a Remote PC
Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual
Network Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of
the remote PC or select a saved prole. Enter a correct username and password and select a correct protocol. If
there is any computer that can be accessed via the same network, the found IP and protocol are displayed.
To register a frequently used PC, move the focus to Manage User Proles, and then press the Select button. When a popup window appears, select Add, and then enter the PC information.
When your PC enters in power saving mode, connection is not available. It is recommended to cancel the power saving
mode.
It is recommended to connect the wired network because the screen or sound may be interrupted depending on the
network condition.
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1.
Congure your computer’s settings to use the Remote Access function.
Remote connection to a PC running on Windows via the RDP protocol is only supported for Windows 7 or later. And the
operating system must be a Professional or higher edition.
Remote connection to a PC running on Mac via the VNC protocol is only supported for Mac OS X 10.5 or later.
• Windows OS:
1)
Right-click the My Computer icon on Desktop or Windows Explorer and then click Properties.
2)
Click Advanced System Settings. The System Properties window appears.
3)
Click the Remote tab and then select the Allow Remote Assistance connections to this computer.
• Mac OS:
1)
Select MenuSystemPreferences and then click Sharing.
2)
Select the Screen Sharing and Remote Login check box.
3)
Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x
900 or lower.
If you do not change the resolution in Mac OS, the previous image may appear while connecting a remote
computer.
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2.
PC/Prole
IP address or prole
Username
Enter a username.
Protocol
RDP (for Windows users)
Password
Enter a password.
Remember my credentials (PC/Prole, Username, Protocol and Password)
Connect
Cancel
Manage User Proles
Enter the required settings for connecting the computer remotely.
Connect to Remote PC
Make sure the PC is on and remote access is set to "Allow".
The image on your TV may differ from the image above depending on the model and geographical area.
1.Enter the IP address of the PC you want to connect to.
• In case of Windows, when the computer to connect is within the same network (router/AP), run “cmd" command
in SettingsNetwork and InternetView Network properties or in StartRun, and then run “ipconfig” to
check the IPv4 address of the computer.
• In case of Mac, you can check the IP address in SettingsRemote Access.
• When the TV and computer are not within the same network, it is required to know the public IP and configure
the router and AP. Check whether the router connected to the computer supports port forwarding. When the
company provides additional security features such as firewall, seek help from a security officer.
Home
Ofce
2.Enter the Username of the computer.
How to check the Username: Control PanelUser Account Control in Windows, System PreferencesUsers &
Groups in Mac.
3.Select the Protocol for the computer’s OS. (Windows: RDP, Mac: VNC)
4.Enter the password for the login account.
For use of PIN, do not enter PIN but the specied password of the computer.
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Playing Multimedia Content on a Remote PC
When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears.
When the sharing folder icon is clicked in the top bar, the folders shared on Windows or Mac OS appear. You can
play back any media content in a folder.
For more information, refer to "Playing pictures/video/music."
To use this function, the folder sharing option on the computer to access must have been enabled as shown below:
• Windows OS:
1.
Run Windows Explorer and then move to the folder to share.
2.
Right-click the folder and then click Properties.
3.
After the Properties window appears, click the Sharing tab and then click Advanced Sharing.
4.
After the Advanced Sharing window appears, select the Share this folder check box.
• Mac OS:
1.
Select MenuSystem Preferences and then click Sharing.
2.
Select the File Sharing check box.
3.
To add a folder to share, click the Add+ button at the bottom.
4.
Select a folder and then click Add+.
It is recommended to connect the wired network because the screen or sound may be interrupted depending on the
network condition.
When playing a video le via a remote computer, the screen or sound breaking may be encountered.
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Using Screen Sharing (Wireless)
Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC.
This function is only available for PCs that support wireless screen sharing.
This function is supported by Windows 10.
You can connect AirPlay in Mac.
Using Samsung DeX
Samsung DeX can be connected from the TV via wireless network.
When the mobile device does not appear on the screen, select Mobile Connection Guide and then follow the screen
instructions.
This function is available only on mobile devices that support the wireless Samsung DeX.
Using Ofce 365
You can read or create a document after accessing the Ofce 365 website.
Run the browser in full-screen mode.
URL modication is impossible in the Ofce 365 page.
Adding the Cloud Service
Select the Add Cloud Service icon. Use the bookmarking function of the browser, you can add or delete the cloud
service link to or from Remote Access.
To add the cloud service, you must be signed in to your Samsung account.
The number of cloud services that can be added to Remote Access is limited.
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Using Cloud Service
You can access the cloud service by selecting the cloud service icon added to Remote Access.
The screen on the web page may differ from that of a computer.
You can copy or paste any text. Some image formats are supported.
For easy and secured login in Cloud Service, Remote Access Pass is additionally supported as well as Samsung Pass.
Setting Samsung Pass or Remote Access Pass.
Set Samsung Pass or Remote Access Pass to Use in SourceRemote AccessRun the Remote Access browser
(Additionally select Ofce 365 or Add Cloud Service)Internet MenuSettings.
Remote Access Pass allows you to easily manage the cloud service ID and password without biometric authentication on
mobile devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely
stored on your TV.
However, the log in to Remote Access Pass may not work depending on the site policy.
To securely access the cloud service, you can use the browser's automatic shutdown or clear the history logs.
Before accessing the cloud service, refer to "Read Before Using the Internet Function."
The cloud service supports the following keyboard shortcuts:
• F1: Returns to Remote Access's Home screen.
• F8: Mutes the sound.
• F9/F10: Adjusts the volume.
• F11: Switches between full screen or default screen.
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Using the Apps Service
Download and run various apps from Smart Hub.
Apps
You can enjoy a wide range of content, including news, sports, weather, and games by installing the corresponding
apps on your TV.
To use this feature, the TV must be connected to the Internet.
When Smart Hub is launched for the rst time, the default apps are automatically installed. The default apps may differ
depending on the geographical area.
It is recommended to use the landscape mode in some apps for The Frame.
Apps
Editor's Choice
Most Popular
The image on your TV may differ from the image above depending on the model and geographical area.
1. Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
If you are signed out of your Samsung account, select Sign In to sign in.
If you want to download new apps using Apps, rst sign in to your Samsung account.
2. App Search
You can search for available apps.
3. Settings
You can manage the installed apps.
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Installing an app
1.
Move to the app you want to install, and then press the Select button. The detailed information screen appears.
2.
Select Install. When the installation is complete, the Open menu appears.
3.
Select Open to run the app immediately.
You can view installed apps on the Settings screen.
If the TV's internal memory is insufcient, you can install some specic apps on a USB device.
You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is
disconnected while an app is running, the app is terminated.
You cannot run an app installed on a USB device on a PC or another TV.
Launching an app
You can run the app desired from Downloaded App.
The icons below appear within the selected app's icon and indicate the following:
– : The app is installed on a USB device.
– : The app has a password.
: The app needs to be updated.
–
– : The app supports the mirroring function.
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Managing installed apps
Auto Update : ON
Copyright
Delete
Add to Home
Lock
Move
Reinstall
View Details
Select Settings on Apps. You can manage installed apps.
Settings
The image on your TV may differ from the image above depending on the model and geographical area.
1.Removing an app
1.
Select an app to delete.
2.
Select Delete.
The selected app is deleted.
Ensure that the related app data is also removed when you remove an app.
Standard apps cannot be uninstalled.
2.Adding apps to the Home Screen
1.
Select an app to add.
2.
Select Add to Home.
3.
After the Home Screen appears, move the selected app to the desired location.
4.
Press the Select button.
The selected app is added to the Home Screen.
If the selected app is already added to the Home Screen, this function is disabled.
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3.Locking and unlocking apps
1.
Select an app to lock or unlock.
2.
Select Lock/Unlock.
The selected app is locked or unlocked.
To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in SettingsGeneral
System ManagerChange PIN.
4.Moving apps
1.
Select an app to move.
2.
Select Move.
3.
Move the app to the desired location.
4.
Press the Select button.
The selected app is moved.
This function may not be supported depending on the model or geographical area.
5.Reinstalling an app
1.
Select the app to install again.
2.
Select Reinstall.
Reinstallation starts.
6.Checking the app information details
1.
Select the app to check.
2.
Select View Details.
The app information screen appears.
You can rate an app on the View Details screen.
7.Automatically updating apps
To automatically update the installed apps, set Auto Update to ON.
Automatic update is enabled only when the TV is connected to the Internet.
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Using the Gallery App
View: Daily
View photos and videos synchronized with the Samsung Cloud.
Gallery
Gallery
The image on your TV may differ from the image above depending on the model and geographical area.
You can enjoy various content synchronized with a mobile device that supports the Samsung Cloud. The available
content types are photos, videos, stories, and other content shared through your groups.
If you have shared content from your groups, you can access them in notications.
To use the Gallery app, you must be signed in to your Samsung account that uses the Samsung Cloud.
This function may not be supported depending on the model.
1. Open category
Move to at the top left of the screen using the directional buttons on the remote control to view by category the
content synchronized with the Samsung Cloud.
2.View: Daily / View: Monthly
Sort the content by day or month.
3. Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
If you are signed out of your Samsung account, select Sign In to sign in.
4. Gallery Settings
Set a PIN for screen lock to restrict access to the Gallery app, or view the terms and condition.
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Using the SmartThings App
All Devices
Monitor and congure the smart devices you have connected to the SmartThings service.
SmartThings
Scenes
Device List
The image on your TV may differ from the image above depending on the model and geographical area.
From your TV, you can monitor and congure smart devices you connected to the SmartThings service via the
SmartThings app installed on them. You can receive notications about the statuses of your connected devices.
To use this function, you must be logged in to your Samsung account.
This function may not be supported depending on the model or geographical area.
1.Location selection list
Press the Select button to identify all connected devices or the devices specic to a location.
2. Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
If you are signed out of your Samsung account, select Sign In to sign in.
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3. Settings
Turn notications on or off for the connected smart devices.
4.Scenes
Control multiple devices with one command after setting scenes via the SmartThings app on your mobile device.
5.Device list
View a list of the connected smart devices and their statuses.
You can add and control new devices through the SmartThings app on your mobile device. You can check and
control various devices, such as speakers, smart devices (IoT devices), and home appliances registered on the
server. Please refer to the user guide of the SmartThings app on your mobile device for more details.
Controlling your TV with the mobile SmartThings app
You can register your TV and use some features of the TV through the SmartThings app on your mobile device.
Using the e-Manual
Control and read the manual embedded in your TV.
Launching the e-Manual
SettingsSupportOpen e-Manual
You can view the embedded e-Manual that contains information about your TV's key features.
You can download a copy of the e-Manual from Samsung's website to view or print on your PC or mobile device (http://
www.samsung.com).
Some menu screens cannot be accessed from the e-Manual.
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Using the buttons in the e-Manual
e-Manual
Guide
Troubleshooting
First Time Use
Recently Viewed
Topics
FAQ
The image on your TV may differ from the image above depending on the model and geographical area.
1. (Search)
Select an item from the search results to load the corresponding page.
2.
(Sitemap)
It displays the lists for each item in e-Manual.
3. (Index)
Select a keyword to navigate to the relevant page.
This function may not be supported depending on the model or geographical area.
4.Moving to FAQ
You can nd the troubleshooting of the selected symptom.
5. (Recently Viewed Topics)
Select a topic from the list of recently viewed topics.
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e-Manual
Internet
Surf the Internet on your TV.
Before using the Internet, refer to "Read Before Using the Internet Function."
Words in blue (e.g., Internet) indicate a menu item.
The image on your TV may differ from the image above depending on the model and geographical area.
6. (Try Now)
Allows you to access the corresponding menu item and try out the feature right away.
7.
(Link)
Access an underlined topic referred to on an e-Manual page immediately.
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Using the Internet
Surf the Internet on your TV.
Internet
When you run Internet, you can see recently viewed web sites or featured recommendations. When you select a
desired web site, you can get immediate access to it.
You can use the Internet function more easily after connecting a keyboard and mouse.
The web pages may differ from those on a PC.
Before using the Internet, refer to "Read Before Using the Internet Function."
The Internet app has an embedded Samsung Pass (InternetInternet MenuSamsung Pass Settings). With
Samsung Pass, you can log into the website easily and securely. When you visit the website again, you can log in with
Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password. However, this
Samsung Pass login may not work depending on the website policy. For this purpose, you must have been logged in the
mobile device with a Samsung account registered in Samsung Pass.
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Playing pictures/video/music
Filter By : All
Sort By : Title
Options
Play media content stored on your TV, USB devices, mobile devices, cameras, PCs, etc.
SourceConnected Device Try Now
Samsung USB
Samsung USB
The image on your TV may differ from the image above depending on the model and geographical area.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras on the TV.
You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer
to "Read Before Playing Photo, Video, or Music Files."
Backup important les before connecting a USB device. Samsung is not responsible for damaged or lost les.
You can use the following functions on the media content list screen of a storage device.
1.Filter By
Filters the media content by type of media.
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2.Sort By
Sorts the content list by Title or Date.
This function may not be supported depending on the type of external device.
3.Options
Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is
reloaded.
Playing multimedia content on a PC or mobile device
1.
Select a device with media content in Source. The media content list in the device appears.
2.
Select a media content item from the list.
The selected content is played.
The content may not be played depending on the encoding method or le format. Furthermore, several functions may be
restricted.
Content on devices connected to the TV via your network may not play smoothly due to network communication problems.
If this occurs, use a USB device.
Playing multimedia content on a USB device
1.
Connect a USB device to the USB port.
2.
When a pop-up message appears on the screen, select Browse to easily move to the list of multimedia content
stored on the device.
If a USB device that contains the content you want to play is already connected to the TV, select the USB device in the
Source screen.
3.
Select a content item to play from the list.
The selected content is played.
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Listening to your mobile device sound through the TV speaker using Sound Mirroring
1.
Search for and connect to your TV from the (Bluetooth) device list on your mobile device.
2.
Select media content to play on your mobile device.
The selected media is played through the TV speaker.
If the TV and the sound bar are connected wirelessly, the operation may be restricted.
This function may not be supported depending on the model or geographical area.
Buttons and functions available while playing multimedia content
Press the Select button while playing any video, or photo content. The following buttons appear.
The provided buttons and functions may not be supported depending on the model or geographical area.
The available buttons and functions may differ with the content you are viewing or playing.
• Pause, Play
Pauses or plays the multimedia content.
• Jump Backward, Jump Forward
Press the up directional button to move the focus to the playback control bar, and then select the left or right
directional button in the playback control bar to move backward or forward by 10 seconds in the video.
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• Move to a specific playback section, move up the focus on the playback bar, and then select one of the five
thumbnails.
This function may not be supported depending on the file format.
• Stop
Stop the contents being played.
• Previous / Next
Displays the previous or the next multimedia content file.
• Rewind / Fast Forward
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times
faster than normal, select the button repeatedly. To return to normal speed, select the
option or press the
button.
You can use the following functions when the video is paused. Note that with the video paused, the TV does not
play audio.
– Slow Rewind or Slow Forward: Allows you to play a video slowly backward or forward by selecting the or
option. There are 3 playback speeds. To change the playback speed, press the option repeatedly. To
return to normal speed, select the option or press the button.
• Repeat
Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.
• Shuffle
Plays music files in random order.
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• Picture Off
Plays music files with the screen off.
• Screen Fit
Fits a photo to the screen.
• Rotate left / Rotate right
Rotates a photo left or right.
• Zoom
Zooms in a photo.
• Background Music
Pauses or resumes the background music while the TV displays photos.
This function is available after enabling the Background Music option.
• Options
The available options may differ with the model and content.
FunctionDescription
Sets the slideshow speed.
Slideshow Speed
Slideshow Effect
Background Music
Subtitles
RotateRotates the video.
Audio Language
InformationDisplays detailed information about the current multimedia content.
If there is only one image le in the USB device, the slide show is not played.
Applies transition effects to the slide show.
If there is only one image le in the USB device, the slide show is not played.
Plays background music as you set in the pop-up window while the TV displays photos.
The music les must be saved in the same USB device as the photo les.
To pause the background music, select Background Music on the playback screen bottom.
You can set the detailed subtitle options, such as the language, sync, size, and color.
If subtitles are not displayed correctly, check the encoding setting.
Changes the audio language.
This function is only available if the video supports multi-track sound.
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Using Bixby
Set Voice Assistant to Bixby. Speak into the microphone on your Samsung Smart Remote to control your TV.
This function is available only if Voice Assistant is set to Bixby. (SettingsGeneralVoiceVoice Assistant)
This function is supported only in The Frame.
Bixby is available only when the TV is connected to the Internet.
To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not
signed in to your Samsung account.
Bixby only supports some languages, and the supported functions may differ depending on the geographical area.
Bixby may not be supported depending on the geographical area.
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Starting Bixby using buttons on the Samsung Smart Remote
You can have conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on
your Samsung Smart Remote, say a command, and then release the button.
To view the Bixby guide, press the button once:
• When you press the button, the Explore Now button appears at the bottom of the screen. Press the Select
button to go to the Explore Bixby screen.
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Learning about the Explore Bixby Screen
Explore Bixby
You can say something like:
All Services
The image on your TV may differ from the image above depending on the model and geographical area.
1. My Prole
Go to the My Prole screen to create a new account or register a voice ID. When a voice ID is registered, you can log
in with your voice and see the icon that Bixby generated for your voice.
You can delete a voice ID after selecting My Prole. When the voice ID is deleted, its icon also disappears.
If you are signed out of your Samsung account, select My Prole to sign in.
2. Tutorials
The pop-up window on using Bixby appears.
3. Settings
You can change the settings for using Bixby.
These functions may not be supported depending on the geographical area.
These functions can be set in Bixby Voice settings (SettingsGeneralVoiceBixby Voice settings).
• Language
You can change Bixby's language.
The languages of the TV and other apps will not change.
Bixby only supports some languages.
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• Voice response
You can change or turn off Bixby's voice.
This function may not be supported depending on the language selected for Bixby.
• Sound feedback
Play a sound when Bixby starts and stops listening.
• Privacy
You can permit or prohibit Bixby from utilizing your personal information when you are using Bixby services.
4.Recommended commands
Displays recommended commands you can use to control the TV with Bixby given the current context.
If you do not want to see the recommended commands, set Voice Hint to Off (SettingsGeneralVoice
Voice Hint).
5.All Services
You can learn the voice commands that let you use Bixby in various situations. Use the directional buttons to move
to the desired command, and then press the Select button. You can operate the TV with various voice commands.
Read Before Using Bixby
• The supported voice interaction languages and features may differ depending on the geographical area.
• If the language set differs from the language of your country, some features are not available.
• Bixby is available only when the TV is connected to the Internet.
• Even if the TV is connected to the Internet, there may be no response due to a Bixby server error.
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• The existing functional specifications may be changed if Bixby is updated.
• Bixby is available only on TVs that support it and come with remote controls that have a microphone.
• Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains
numeric values or symbols, the function may not operate properly.
• Searched results may not provide complete results.
• You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
• To change the current channel by saying channel names as voice commands, you must finish Set Up Your Service
Provider. If Set Up Your Service Provider is not completed, you can complete it using Reset (
GeneralReset). Try Now
• To use the voice text input function and the search function, you must consent to provisions allowing third
parties to collect and use your voice data.
• To use the Bixby function, you must:
– Agree to Smart Hub's Terms of Use.
– Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
Settings
– Consent to the collection and use of personal information for the voice interaction-based service.
Provisions for using Bixby
• The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV
sound and ambient noise).
• The optimal volume for voice commands is between 75 dB and 80 dB.
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TV Viewing
Recommended
You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite
channel lists.
Using the Guide
See an overview of each channel's program lineup.
Live TVGuide Try Now
GuideChannel List
The image on your TV may differ from the image above depending on the model and geographical area.
In the Guide, you can see the daily program schedules for each station, see program information, choose a program
to watch, and set up a schedule viewing.
To view the Guide while watching TV, press the (Channel) button on the Samsung Smart Remote or press the GUIDE
button on the standard remote control.
To see information about analog channels and use the analog channel functions of the Guide, you must nish the service
provider settings in initial setup.
To view the Guide, you must rst set the TV's clock (SettingsGeneralSystem ManagerTimeClock).
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Move the focus to the program you want in the Guide, and then press and hold the Select button. You can use the
following functions:
• Schedule Viewing
You can schedule the viewing of a broadcast scheduled program.
• Cancel Scheduled Viewing
You can cancel scheduled viewings.
• View Details
You can see detailed information about the selected program. The information may differ or may not be
provided depending on the broadcast signal.
Setting Up a Schedule Viewing
Congure the TV to show a specic channel or program at a specic time and date.
The appears next to programs that have been congured for a scheduled viewing.
To set up a schedule viewing, you must rst set the TV's clock (SettingsGeneralSystem ManagerTime
Clock).
Using the schedule viewing options from the guide screen
On the Guide screen, select a program you would like to view, press and hold the Select button, and then select
Schedule Viewing in the pop-up menu that appears.
Using the schedule viewing options while watching a program
Press the Select button while watching TV. The Program Info window appears. Select a program that will be
broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing to
schedule viewing of that program.
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Using schedule viewing to view programs at a specied time on a specied date
Live TVSchedule ManagerAdd Viewing
To schedule a viewing, set the values for Antenna, Channel, Repeat, Date, and Start Time of the broadcast program
to view, and then select Save.
Check the current time in SettingsGeneralSystem ManagerTimeClock.
Setting the schedule Viewing Time
Live TVSchedule Manager
You can change scheduled viewing information or cancel scheduled viewings.
You can set up a maximum total of 30 Schedule Viewing entries.
• Edit
You can set the start time of a scheduled viewing. If you choose a program from the Guide, the Start Time can be
set to up to 10 minutes before the program.
• Delete
You can delete scheduled viewings.
• View Details
You can view detailed information about scheduled viewings.
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Using the Channel List
Change the channel or check programs on other digital channels.
Live TVChannel List
Using the Channel List, you can change the channel or check programs on other digital channels while watching TV.
The Channel List screen contains the following icons:
– : A favorite channel
If you press the left directional button when viewing the Channel List screen, you can use the following functions:
• Air or Cable
To select Air or Cable, move the focus to Air or Cable, and then press the Select button. Air is suitable for homes
equipped with separate, over-the-air antennas. Cable is suitable for homes that subscribe to a local cableservice, but do not have a cable box. You do not need to use this function if your TV is connected to a cable box or
satellite box.
This function may not be supported depending on the incoming broadcast signal.
• All Channels
Displays the channels that the TV found during the Auto Program channel search.
These are the channels your TV will receive either over the air if your TV is set to Air or over cable if your TV is set to
Cable. See Air or Cable above.
• Favorites
Displays Favorites 1 to Favorites 5.
It displays only the favorites list that includes the favorite channel.
• Samsung TV Plus
While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through
a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for
Samsung TV Plus.
This function may not be supported depending on the model or geographical area.
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Editing Channels
Edit the channels stored on your TV.
Live TVChannel ListEdit Channels
The Edit Channels screen contains the following icons:
– : A favorite channel
On the Edit Channels screen, you can select channels and use the following functions:
• Delete / Restore
After selecting a target channel to remove in Edit Channels, select Delete. Removed channels are not displayed
in the Channel List.
Select any deleted channels and then select Restore to restore the channels to the list.
• Rename Channel
After selecting a channel to change in Edit Channels, select Rename Channel to change the channel name.
You can rename only one channel at a time.
This function is only available for analog channels.
• Save and Exit
Saves and closes the Edit Channels screen.
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Using a Personal Favorites List
Designate frequently watched channels as favorite channels.
Favorite channels are highlighted in the Edit Channels and Channel List screens with the
up to ve favorites lists so that your family members can create their own personal favorites list.
symbol. You can create
Create a favorites list
Live TVChannel ListEdit Channels
1.
Press the left directional button on the remote control to select the desired Favorites list.
2.
Press the right directional button to select Add Channels.
3.
Select the desired channel in the list on the screen.
4.
Press Add Channels to add the selected channel in the Favorites list.
Select Favorites 1 - Favorites 5 on the Edit Channels screen and the following functions are available:
• Add Channels
In the channel list, select one or more channels to add in the favorite list and then select Add Channels.
• Remove
Removes one or more channels from a favorites list.
• Change order
Changes the order of one or more channels selected in a favorites list.
• Rename Favorites
Renames a favorites list.
• Save and Exit
Saves and closes the Edit Channels screen.
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TV-Viewing Support Functions
Use the functions that are available while watching TV.
Changing the broadcast signal
Live TVChannel List
Press the up directional button on your remote control, move the focus to Air or Cable, and then press the Select
button.
You do not need to use this function if your TV is connected to a cable box or satellite box.
Scanning for available channels
SettingsBroadcastingAuto ProgramTry Now
Do not use this function if your TV is connected to a cable box or satellite box.
If the TV has saved channels, Auto Program deletes the existing list, and then saves the newly scanned channels.
Using Program Rating Lock
SettingsBroadcastingProgram Rating Lock SettingsTry Now
This function is useful for controlling what programs children can watch on the TV based on their ratings. Program
Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players,
DVD players, or USB les.
Every time you access Program Rating Lock Settings, you must enter the security PIN. You must also enter this PIN
to watch a blocked program. The default PIN is "0000." To change the PIN, go to SettingsGeneral
System ManagerChange PIN.
Program Rating Lock Settings may not be supported depending on your input signal.
For more information about how to set your password, refer to "Setting up a password."
For more information about the rating system of different countries, refer to "Blocking programs based on their TV Rating."
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Watching blocked / restricted programs
To watch a blocked program, enter the PIN when requested.
When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock
Settings blocks it. Enter the PIN to unblock the program when a message appears requesting the code.
Enable Data Service
SettingsBroadcastingData Service
Access services from entertainment providers, online providers, and CE manufactures through Data Service.
This function may not be supported depending on the model or geographical area.
Some channels may not include the Data Service.
You can use the following functions:
• Data Service
Enable or disable data services.
• Do Not Track
Ask apps and services not to track your browsing activity.
• Private Browsing
Enable Private Browsing to stop the browser from saving your Internet history.
• Delete Browsing Data
Delete all saved cookies.
If you want this function enabled or disabled, use the Data Service menu item to turn it on or off.
An application on broadcast channel may malfunction temporarily depending on the circumstances of the broadcast station
or application provider.
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Conguring advanced broadcasting audio settings
SettingsBroadcastingAudio Options
Audio Options functions differently for analog and digital channels.
• Preferred Language
This is the language you will hear while watching TV if the language is included in the broadcast signal.
• Multi-Track Sound
You can select the multi-track sound function depending on broadcasting signal.
This function may not be supported depending on the model or geographical area.
Checking digital channel signal info and strength
SettingsSupportDevice CareSelf DiagnosisSignal InformationTry Now
If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna
for increased signal strength and improved HD channel reception.
This function is only available for digital channels.
This function may not be supported depending on the geographical area.
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Picture and Sound
You can change the settings for the picture and the sound according to your preference.
Adjusting the Picture Quality
Change the Picture Mode and adjust Expert Settings.
Choosing a picture mode
SettingsPicturePicture ModeTry Now
You can select the Picture Mode that provides the best viewing experience.
• Dynamic
Makes the picture brighter and clearer in bright viewing environments.
• Standard
Is the default mode suitable for general viewing environments.
• Natural
Reduces eye strain for a comfortable viewing experience.
• Movie
Is suitable for watching TV or movies in a dark room.
• FILMMAKER MODE
You can watch the source content (e.g., movie) as it is. The image defined as FILMMAKER MODE automatically
switches to FILMMAKER MODE while watching.
This function may not be supported depending on the model or geographical area.
FILMMAKER MODE may look darker than other picture modes.
You can change FILMMAKER MODE to a different Picture Mode. However, the changed Picture Mode will be maintained
even after watching the picture defined by FILMMAKER MODE.
FILMMAKER MODE™ logo is a trademark of UHD Alliance, Inc.
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Conguring advanced picture settings
SettingsPictureExpert SettingsTry Now
Congure the screen settings to your taste by using the following functions:
• BrightnessTry Now
• Contrast
Try Now
• SharpnessTry Now
• ColorTry Now
• Tint (G/R)Try Now
• Apply Picture Settings
Try Now
• Picture Clarity Settings Try Now
When LED Clear Motion is set to On, the screen appears darker than when it is Off.
This function may not be supported depending on the model.
• Contrast Enhancer Try Now
• Film Mode
This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i).
Try Now
• Color ToneTry Now
• White BalanceTry Now
• GammaTry Now
• Shadow Detail
Try Now
• RGB Only ModeTry Now
This function may not be supported depending on the model.
• Color Space Settings Try Now
• Reset PictureTry Now
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Setting the Viewing Environment for External Devices
You can optimize the TV for viewing specic video formats.
Playing games on an optimized screen
SettingsGeneralExternal Device ManagerGame Mode
You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a
PlayStation™, Xbox™, or Nintendo Switch™.
This function may not be supported depending on the model.
The game mode is not available for normal TV viewing.
The screen may shake somewhat.
When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically. Sound Mode may not be
automatically switched depending on the selected audio device on the Sound Output menu.
When Game Mode is set to On, some functions are not available.
To use a different external device on the same port, remove the game console connection, set Game Mode to Off, and then
connect the external device to the port.
The Game Mode functions used for Nintendo Switch™ are subject to change without prior notice.
Adjusting the image quality of HDR game
SettingsGeneralExternal Device ManagerHGiG
Set the optimal resolution based on the brightness for HDR game content.
When HDR sources are input in Game Mode, this menu is activated.
This function may not be supported depending on the model.
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Using Cable Box IP Remote
SettingsGeneralExternal Device ManagerCable Box IP Remote
Set the cable box that supports IP control to be controlled with Samsung remote control.
This function may not be supported depending on the model.
Using Input Signal Plus
SettingsGeneralExternal Device ManagerInput Signal PlusTry Now
Expands the input signal range for HDMI connections.
When you select the HDMI connector you want to use for Input Signal Plus, and then press the Select button to set the
Input Signal Plus function to On, the TV screen may icker.
When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency, or any FHD
frequency, the Input Signal Plus function may not be available. In this case, turn off the Input Signal Plus function.
For more information, refer to "Supported Resolutions for UHD Input Signals."
This function may not be supported depending on the model or geographical area.
Using HDMI Black Level
SettingsGeneralExternal Device ManagerHDMI Black LevelTry Now
Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colors
generated by external devices connected to the TV via an HDMI cable.
This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444.
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Changing the Picture Size and Position
Change the picture size and position for your TV.
Changing the picture size settings
SettingsPicturePicture Size Settings
• Picture SizeTry Now
You can change the size of the picture displayed on the TV screen to 16:9 Standard, Custom, or 4:3.
Supported picture sizes differ with the input signal. For more information, refer to "Picture sizes and input signals."
• Fit to ScreenTry Now
Fitting the picture to the screen.
This function may not be supported depending on the Picture Size setting.
This function may not be supported depending on the broadcast signals.
• Zoom and Position Try Now
Adjusting the picture size and/or position.
This function is available only if Picture Size is set to Custom.
To change the picture position on analog channels, first enlarge the picture and then change the position.
These functions may not be available on Samsung TV Plus and some applications.
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Conguring a Sound Mode and Expert Settings
Change the Sound Mode and adjust Expert Settings.
Choosing a sound mode
SettingsSoundSound ModeTry Now
You can select the available sound mode that you prefer for a content type or your listening environment.
When an external device is connected, Sound Mode may change accordingly.
This function may not be supported depending on the model.
Conguring advanced sound settings
SettingsSoundExpert SettingsTry Now
You can personalize the sound quality by adjusting the following settings.
• Balance
• EqualizerTry Now
• HDMI-eARC Mode
You can connect an audio device that supports eARC via HDMI-eARC. Muting occurs temporarily during device
connection.
• Digital Output Audio Format Try Now
Select the digital audio output format. If you select the Auto option, the audio device outputs automatically in a
supported format.
If you select the Pass-Through option, audio data is output with no processing.
Try Now
This function is not available when the Sound Mode function is set to Adaptive Sound or Amplify.
The name and properties of this function may appear differently depending on the connected external device.
HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
This function may not be supported depending on the model.
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Digital Output Audio Delay Try Now
•
This feature is only available when the external device is connected via HDMI (eARC) and SPDIF (Sony Philips Digital
Interface).
HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
• Dolby Atmos Compatibility Try Now
You can set the TV to allow Dolby Digital+ with Atmos streams that are input from external devices.
Set to On if the audio device connected via HDMI (eARC) supports Dolby Atmos. The TV screen may flicker when
this function is turned on or off.
If this function is on, set Digital Output Audio Format to Auto.
HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
• Auto VolumeTry Now
Automatically adjusts the sound to a certain level when changing channels or switching to another external
input.
• Sound Feedback
Try Now
• Reset SoundTry Now
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Using the Sound Support Functions
Congure the sound settings for your TV.
Selecting speakers
SettingsSoundSound OutputTry Now
You can select which speakers the TV uses for audio output.
External speakers may not be controlled with the remote control. When an external speaker is enabled, some sound menus
are not supported.
Refer to the sound bar's user manual when connecting it to the TV.
Listening to the TV through Bluetooth devices
SettingsSoundSound OutputBluetooth Speaker List
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. Refer to
the user manual for your audio device such as Bluetooth speaker, sound bar, and headphones for detailed
connection and usage.
If the TV fails to nd a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use
this pop-up window to activate or deactivate the Bluetooth audio device.
The sound quality may be affected by the condition of the Bluetooth connection.
Before using a Bluetooth audio device, refer to "Read Before Using Bluetooth Devices."
This function may not be supported depending on the model.
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Listening to the TV through a Samsung audio device that supports the Wi-Fi function
For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer
to its user manual.
SettingsSoundWi-Fi Speaker Surround SetupTry Now
If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can
create an optimal sound set up by conguring the surround effect settings. You can select any of the surround
sound congurations, with or without a sound bar.
A surround sound conguration can be used if all of the following conditions are met:
• Two or more Samsung wireless speakers of the same type must be connected to the same wireless network.
• The Samsung audio devices that support the Wi-Fi function must be connected to the same wireless network as
the TV.
Surround sound congurations with a sound bar may not be supported depending on the product.
If you activate the Screen Mirroring function while using Samsung audio devices that support the Wi-Fi function, the Wi-Fi
connection is disconnected.
Mismatched video and audio lip-syncing may occur depending on the device type.
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System and Support
You can congure system and support settings, such as clock, timers, energy usage and software updates.
Using the Time Functions and the Timers
Set the current time and use the timer function.
SettingsGeneralSystem ManagerTimeTry Now
You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV
anytime.
You must set the clock in the following cases:
• The power cable is disconnected and then connected.
When Clock Mode is set to Manual, you can directly enter the current date and time. Select the Date and Time by
using the directional buttons on the remote control.
Using the sleep timer
SettingsGeneralSystem ManagerTimeSleep Timer
You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer
for up to 180 minutes after which it will turn off the TV.
This function may not be supported in some viewing modes.
Turning off the TV using the off timer
SettingsGeneralSystem ManagerTimeOff Timer
You can set Off Timer to shut off the TV automatically at a specic time. Off Timer is only available if the Clock has
been set.
To use this function, rst set the Clock (SettingsGeneralSystem ManagerTimeClock).
This function may not be supported in some viewing modes.
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Using the Auto Protection Time and Energy Saving Functions
Set the Auto Protection Time and reduce the TV's energy consumption.
Setting the Auto Protection Time
SettingsGeneralSystem ManagerAuto Protection TimeTry Now
Activate a screensaver when your TV displays a still image for 2 hours or more.
This function may not be supported in some viewing modes.
Reducing the energy consumption of the TV
SettingsGeneralEco SolutionTry Now
You can adjust the brightness level of the TV, reduce overall power consumption, and prevent overheating.
This function may not be supported depending on the model.
• Ambient Light Detection Try Now
Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce power
consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you
can select Minimum Brightness to manually adjust the minimum screen brightness.
• Minimum Brightness Try Now
When Ambient Light Detection is turned on, you can manually adjust the minimum brightness of the TV screen.
This function acts only when the value is less than the setting in SettingsPictureExpert Settings
Brightness.
• Power Saving Mode Try Now
Adjust the brightness settings to reduce the TV's power consumption.
• Motion Lighting
Adjusts the brightness in response to on-screen movements to reduce power consumption.
• Auto Power OffTry Now
Automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote
control are not used for the set period of time.
Try Now
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Updating the TV's Software
View your TV's software version and update it if necessary.
DO NOT turn off the TV's power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings may be reset to their defaults after a software
update.
SettingsSupportSoftware UpdateTry Now
Updating through the Internet
SettingsSupportSoftware UpdateUpdate NowTry Now
Updating from the Internet requires an active Internet connection.
Updating through a USB device
SettingsSupportSoftware UpdateUpdate Now
After downloading the update le from the Samsung website and storing it on a USB device, connect the USB
device to the TV to update.
To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update
package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
SettingsSupportSoftware UpdateAuto UpdateTry Now
If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are
watching the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this
function disabled, use the Select button to turn it off.
This function may take a longer time if another network function is running concurrently.
This function requires an Internet connection.
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Audio and Video Functions for the Visually or Hearing Impaired
You can congure the functions for the visually or hearing impaired.
Running the accessibility functions
SettingsGeneralAccessibilityTry Now
Running Accessibility Shortcuts
The Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts,
press the CC/VD button or press and hold the MUTE button for 1 second or more. You can easily turn on or turn off
the functions, such as Voice Guide, Picture Off, Video Description, Caption, High Contrast, Enlarge, Learn TV
Remote, Learn Menu Screen, Multi-output Audio, Slow Button Repeat, Accessibility Settings, etc.
On the Samsung Smart Remote, press and hold the (Volume) button for 1 second or more.
Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
The shortcut menus may not appear depending on the model or geographical area.
Enabling voice guides for the visually impaired
SettingsGeneralAccessibilityVoice Guide SettingsTry Now
You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this
function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume
adjust, information on current and upcoming programs, schedule viewing, other TV functions, and various content
in the Internet, and in Search.
You can go to Voice Guide, and then press the Select button to turn the function on or off.
The Voice Guide is provided in the language that is specied on the TV Language. However, some languages are not
supported by Voice Guide even though they are listed in the TV Language. English is always supported.
For more information about the TV Language settings, refer to "Changing the menu language."
- 83 -
Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
You can congure the volume, speed, pitch, and the TV background volume of the voice guide.
The TV screen is turned off but audio continues
SettingsGeneralAccessibilityPicture Off
Turn off the TV screen and provide only sound to reduce overall power consumption. When you press a button on
the remote control other than Volume and Power while the screen is off, the TV screen turns back on.
Enabling audio for the video description function
SettingsGeneralAccessibilityVideo DescriptionTry Now
You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This
function is only available with broadcasts that provide this service.
White text on black background (high contrast)
SettingsGeneralAccessibilityHigh ContrastTry Now
You can change Smart Hub and setting menu screens to white text on a black background and change the
transparent TV menus to opaque automatically so that text can be more easily read.
If High Contrast is on, some Accessibility menus are not available.
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Setting the screen to black and white
SettingsGeneralAccessibilityGrayscaleTry Now
You can change the color of the TV screen to black and white to sharpen blurred edges caused by colors.
If Grayscale is on, some Accessibility menus are not available.
This function may not be supported depending on the model or geographical area.
Enlarging the font (for the visually impaired)
SettingsGeneralAccessibilityEnlargeTry Now
You can enlarge the size of the font on the screen. To activate, set Enlarge to On.
Learning about the remote control (for the visually impaired)
SettingsGeneralAccessibilityLearn TV RemoteTry Now
This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control.
When this function is activated, you can press a button on the remote control and the TV will tell you its name. Press
the RETURN button twice to exit Learn TV Remote.
This function is only available when Voice Guide is enabled.
Learning about the TV menu
SettingsGeneralAccessibilityLearn Menu ScreenTry Now
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you
select.
This function is only available when Voice Guide is enabled.
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Showing captions
SettingsGeneralAccessibilityCaption SettingsTry Now
Set Caption to On to watch programs with the captions displayed.
Captions are not displayed by programs that do not support captions.
This function has no relationship with the features for controlling subtitles of DVD or Blu-ray players. To control DVD or
Blu-ray subtitles, use the subtitle feature of the DVD or Blu-ray player and the player's remote control.
Operates in either analog TV channel mode or when a signal is supplied from an external device to the TV.
(Depending on the broadcast signal, the analog caption function may or may not work with digital channels.)
You can change the font color, background color, size settings, and position, etc.
The foreground and background colors and opacity settings cannot be the same.
The Position function is activated only for programs that support broadcast captions.
- 86 -
Listening to the TV through Bluetooth devices (for the hearing impaired)
SettingsGeneralAccessibilityMulti-output Audio
You can turn on both the TV speaker and Bluetooth headphone at the same time. When this function is active, you
can set the volume of the Bluetooth headphone higher than the volume of the TV speaker.
This function may not be supported depending on the model.
When you connect the Bluetooth headphone to the TV, Multi-output Audio is activated. For more information, refer to
"Listening to the TV through Bluetooth devices."
Conguring the repeat settings for remote control buttons
SettingsGeneralAccessibilityRemote Button Repeat SettingsTry Now
You can congure the operation speed of the remote control buttons so that they slow down when you continually
press and hold them. First, set Slow Button Repeat to On, and then adjust the operation speed in Repeat Interval.
- 87 -
Using Voice Assistants on TV
You can change the settings of a Voice Assistant after selecting it.
This function is supported only in The Frame.
Select the Voice Assistant
SettingsGeneralVoiceVoice Assistant
Select which Voice Assistant you would like to help control your TV.
To use this function, the TV must be connected to the Internet.
This function may not be supported depending on the model or geographical area.
• Bixby / Amazon Alexa / Google Assistant
To use the Voice Assistant, follow the instructions on the TV screen to enable the selected Voice Assistant.
To change the settings for Voice Assistant, run the Settings menu under each Voice Assistant ( Settings
GeneralVoiceVoice Assistant).
To enable the Settings menus for each Voice Assistant, log in each Voice Assistant.
For an example of Voice command, see the Settings menus for each Voice Assistant.
- 88 -
Using Other Functions
You can view other functions.
Changing the menu language
SettingsGeneralSystem ManagerLanguageTry Now
Setting up a password
SettingsGeneralSystem ManagerChange PINTry Now
The PIN input window appears. Enter a PIN. Enter it again to conrm it. The default PIN is "0000."
If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the
remote control in the order shown to reset the PIN to "0000."
On the Samsung Smart Remote: Press (Volume) button.Volume UpVolume DownVolume Up
.
On the standard remote control: Press button.( ) (Volume Up)Press RETURN button.( ) (Volume Down)
You can set the TV for retail environments by setting Usage Mode to Retail Mode.
For all other uses, select Home Mode.
Use Retail Mode only in a store. With Retail Mode, some functions are disabled, and the TV settings automatically reset
after a preset amount of time.
This function may not be supported depending on the model.
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Managing External Devices
SettingsGeneralExternal Device ManagerDevice Connect ManagerTry Now
When you connect external devices, such as mobile devices or tablets connected to the same network as the TV so
you can share content, you can view the list of allowed devices and connected devices.
• Access Notification
Set whether to display a notification when an external device such as a mobile device or tablet attempts to
connect to the TV.
• Device List
Manage a list of external devices registered to the TV.
Using AirPlay
SettingsGeneralApple AirPlay Settings
You can use AirPlay to view content from your iPhone, iPad, or Mac on the TV screen.
This function may not be supported depending on the model.
Restoring the TV to the factory settings
SettingsGeneralResetTry Now
You can restore all TV settings to the factory defaults.
1.
Select Reset. The security PIN entry window appears.
2.
Enter the security PIN, and then select Reset. All settings are then reset. The TV turns off and on again
automatically and displays the Initial Setup screen.
For more information on Reset, refer to the user manual that came with the TV.
If you skipped some steps in the initial setup, run Set Up TV (Sourceup directional buttonTVup
directional button
Set Up TV), and then congure the settings in the steps you skipped.
- 90 -
Precautions and Notes
You can get instructions and information that you must read after installation.
Read Before Using Apps
Read this information before using Apps.
• If you want to download new apps using Apps, first sign in to your Samsung account.
• Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content,
certain features, applications, and services may not be available on all devices or in all territories. Visit
http://www.samsung.com for more information on specific device information and content availability. Services
and content availability are subject to change without prior notice.
• Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the
service provider for any reason.
• Application services may be provided in English only and available content may differ with the geographical
area.
• For more information about applications, visit the applicable service provider's website.
• An unstable Internet connection may cause delays or interruptions. In addition, applications may terminate
automatically depending on the network environment. If this occurs, check your Internet connection and try
again.
• Application services and updates may become unavailable.
• Application content is subject to change by the service provider without prior notice.
• Specific services may differ with the version of the application installed on the TV.
• An application's functionality may change in future versions of the application. If this occurs, run the
application's tutorial or visit the service provider's website.
• Depending on the service provider's policies, certain applications may not support multitasking.
- 91 -
Read Before Using the Internet Function
Read this information before using the Internet function.
• File download is not supported.
• The Internet function may not be able to access certain websites, including websites operated by certain
companies.
• The TV does not support playback of flash videos.
• E-commerce for online purchases is not supported.
• ActiveX is not supported.
• Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.
• The response to remote commands and the resulting on-screen display may be delayed while a web page is
loading.
• Loading a web page may be delayed or suspended completely depending on the status of the participating
systems.
• Copy and paste operations are not supported.
• When composing an email or a simple message, certain functions such as the font size and color selection may
not be available.
• There is a limit to the number of bookmarks and the size of the log file that can be saved.
• The number of windows that can be opened concurrently is limited.
• Web browsing speed will differ with the network environment.
• Browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
• Depending on the types of video/audio codecs supported, you may not be able to play certain HTML5 video and
audio files.
• Video sources from PC-optimized streaming service providers may not play properly on our proprietary Internet
browser.
- 92 -
Read before setting up a wireless Internet connection
Precautions for wireless Internet
• This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE
802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.
Some of the IEEE 802.11 communication protocols may not be supported depending on the model or geographical area.
• To use wireless Internet, the TV must be connected to a wireless access point or modem. If the wireless access
point supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.
• Select a channel that is not currently being used by the wireless access point. If the channel set is currently
being used by the wireless access point to communicate with another device, the result is usually interference
and/or a communications failure.
• Most wireless networks have an optional security system. To enable a wireless network's security system, you
need to create a password using characters and numbers. This password is then needed to connect to a securityenabled access point.
Wireless security protocols
The TV only supports the following wireless network security protocols. The TV cannot connect to non-certied
wireless access point.
– Authentication Modes: WEP, WPAPSK, WPA2PSK
– Encryption Types: WEP, TKIP, AES
In compliance with the Wi-Fi certicationspecications, Samsung TVs do not support WEP or TKIP security
encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected
Setup), you can connect the TV to your network using PBC (Push Button Conguration) or a PIN (Personal
Identication Number). WPS automatically congures the SSID and WPA key settings.
- 93 -
Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations to the use of photo, video, and music les
• The TV supports Mass Storage Class (MSC) USB devices only. MSC is a class designation for mass storage devices.
Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not
supported.) These kinds of devices must be connected directly to the USB port. The TV may not be able to
recognize a USB device or read the files on the device if it is connected with a USB extension cable. Do not
disconnect USB devices while they are transferring files.
• When connecting an external hard drive, use the USB (HDD 5V 1A) port. We recommend that you use an external
hard drive with its own power adapter.
• Certain digital cameras and audio devices may not be compatible with the TV.
• If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the
devices. USB devices that use high-power input should be connect to the USB (HDD 5V 1A) port.
• The TV supports the FAT, exFAT, and NTFS file systems.
• In the media contents list, the TV can display up to 1,000 files per folder. If the USB device contains more than
8,000 files and folders, however, some files and folders might not be accessible.
• Certain files, depending on how they are encoded, may not play on the TV.
Try Now
• Certain files are not supported on all models.
• The DivX and DTS codecs are not supported by the Samsung TV models released in 2020.
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Supported subtitles
Subtitle formats
NameFormat
MPEG-4 Timed text.ttxt
SAMI.smi
SubRip.srt
SubViewer.sub
Micro DVD.sub or .txt
SubStation Alpha.ssa
Advanced SubStation Alpha.ass
SMPTE-TT Text.xml
Video formats with subtitles
NameContainer
XsubAVI
SubStation AlphaMKV
Advanced SubStation AlphaMKV
SubRipMKV
VobSubMKV
MPEG-4 Timed textMP4
TTML in smooth streamingMP4
SMPTE-TT TEXTMP4
SMPTE-TT PNGMP4
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Supported image formats and resolutions
File extensionFormatResolution
*.jpg
*.jpeg
*.pngPNG4096 x 4096
*.bmpBMP4096 x 4096
*.mpoMPO15360 x 8640
The MPO format is supported partly.
JPEG15360 x 9024
Supported music formats and codecs
File extensionFormatCodecNote
*.mp3MPEGMPEG1 Audio Layer 3
*.m4a
*.mpa
*.aac
*.acFLACFLACSupports up to 2 channels
*.oggOGGVorbisSupports up to 2 channels
*.wmaWMAWMA
MPEG4AAC
WMA is supported up to 10 Pro 5.1 channels.
WMA lossless audio is not supported.
*.wavwavwav
*.mid
midimidi
*.midi
*.apeapeape
*.aif
AIFFAIFF
*.aiff
*.m4aALACALAC
Supports type 0 and type 1.
Seek is not supported.
Supports USB device only.
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Supported video codecs (TU6/TU7 series, BET-H)
File
format
*.avi
*.mkv
*.asf
*.wmv
*.mp4
*.mov
*.3gp
*.vro
*.mpg
*.mpeg
*.ts
*.tp
*.trp
*.v
*.vob
*.svi
ContainerVideo codecsResolutionFrame rate (fps)
3840 x 2160: 30
1920 x 1080: 60
6050
60
30
AVI
MKV
ASF
MP4
3GP
MOV
FLV
VRO
VOB
PS
TS
SVAF
H.264 BP/MP/HP
HEVC (H.265 - Main,
Main10)
Motion JPEG
MVC
MPEG4 SP/ASP
Window Media Video
v9 (VC1)
MPEG2
MPEG1
Microsoft MPEG-4 v1,
v2, v3
Window Media Video
v7 (WMV1), v8
(WMV2)
H.263 Sorrenson
VP6
3840 x 2160
1920 x 1080
Bitrate
(Mbps)
50
20
Audio codecs
Dolby Digital
LPCM
ADPCM(IMA, MS)
AAC
HE-AAC
WMA
Dolby Digital+
MPEG(MP3)
AC-4
G.711(A-Law, μ-Law)
OPUS
*.m2ts
*.mts
*.webmWebM
*.rmvbRMVBRV8/9/10 (RV30/40)1920 x 10806020RealAudio 6
VP9 (Prole 0, prole
AV13840 x 21606040
VP81920 x 10806020
2 supported)
AV13840 x 21606040
3840 x 21606050
Vorbis
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Other restrictions
• Codecs may not function properly if there is a problem with the content.
• Video content does not play or does not play correctly if there is an error in the content or container.
• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
• If the Index Table is has an error, the Seek (Jump) function will not work.
• When playing video over a network connection, the video may not play smoothly because of data transmission
speeds.
• Some USB/digital camera devices may not be compatible with the TV.
• HEVC codec is only available in MKV / MP4 / TS containers.
• The MVC codec is supported partly.
Video decoders
• H.264 UHD is supported up to Level 5.1, and H.264 FHD is supported up to Level 4.1 (TV does not support FMO /
ASO / RS).
• HEVC UHD is supported up to Level 5.1, and HEVC FHD is supported up to Level 4.1.
• VC1 AP L4 is not supported.
• GMC 2 or above is not supported.
Audio decoders
• WMA is supported up to 10 Pro 5.1 channels, M2 profile.
• WMA1, WMA lossless / Voice are not supported.
• QCELP and AMR NB/WB are not supported.
• Vorbis is supported for up to 5.1 channels.
• Dolby Digital+ is supported for up to 5.1 channels.
• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
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Supported video codecs (The Frame)
File
format
*.avi
*.mkv
*.asf
*.wmv
*.mp4
*.mov
*.3gp
*.vro
*.mpg
*.mpeg
*.ts
*.tp
*.trp
*.v
*.vob
ContainerVideo codecsResolutionFrame rate (fps)
AVI
MKV
ASF
MP4
3GP
MOV
FLV
VRO
VOB
PS
TS
SVAF
H.264 BP/MP/HP
HEVC (H.265 - Main,
Main10)
Motion JPEG
MVC
MPEG4 SP/ASP
Window Media Video
v9 (VC1)
MPEG2
MPEG1
Microsoft MPEG-4 v1,
v2, v3
Window Media Video
v7 (WMV1), v8
(WMV2)
H.263 Sorrenson
VP6
1920 x 1080
6050
6050
60
30
Bitrate
(Mbps)
20
Audio codecs
Dolby Digital
LPCM
ADPCM(IMA, MS)
AAC
HE-AAC
WMA
Dolby Digital+
MPEG(MP3)
AC-4
G.711(A-Law, μ-Law)
OPUS
*.svi
*.m2ts
*.mts
*.webmWebM
*.rmvbRMVBRV8/9/10 (RV30/40)1920 x 10806020RealAudio 6
VP9 (Prole 0, prole
AV16040
VP8
2 supported)
AV16040
1920 x 1080
6020
6050
Vorbis
- 99 -
Other restrictions
• Codecs may not function properly if there is a problem with the content.
• Video content does not play or does not play correctly if there is an error in the content or container.
• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
• If the Index Table is has an error, the Seek (Jump) function will not work.
• When playing video over a network connection, the video may not play smoothly because of data transmission
speeds.
• Some USB/digital camera devices may not be compatible with the TV.
• HEVC codec is only available in MKV / MP4 / TS containers.
• The MVC codec is supported partly.
Video decoders
• H.264 FHD is supported up to Level 4.1 (TV does not support FMO / ASO / RS).
• HEVC FHD is supported up to Level 4.1.
• VC1 AP L4 is not supported.
• GMC 2 or above is not supported.
Audio decoders
• WMA is supported up to 10 Pro 5.1 channels, M2 profile.
• WMA1, WMA lossless / Voice are not supported.
• QCELP and AMR NB/WB are not supported.
• Vorbis is supported for up to 5.1 channels.
• Dolby Digital+ is supported for up to 5.1 channels.
• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
- 100 -
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