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SyncMaster P2370HD P2570HD P2770HD
LCD TV Monitor
User Manual
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
Table Of Contents
MAJOR SAFETY PRECAUTIONS
Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
INSTALLING THE PRODUCT
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-1 |
Installing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-2 |
Removing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-3 |
Attaching a Wall Mount/Desktop Stand . . . . . . . . . . . . . . . . . . . . . . . . |
2-4 |
Connecting to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-5 |
Using it as a TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-6 |
Connecting an HDMI cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-7 |
Connecting Using a DVI to HDMI Cable . . . . . . . . . . . . . . . . . . . . . . . |
2-8 |
Connecting a Component cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-9 |
Connecting AV Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-10 |
Connecting to an Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-11 |
Connecting Headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-12 |
Kensington Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
2-13 |
USING THE PRODUCT
Plug & Play Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 3-1 |
Viewing the Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 3-2 |
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . . 3-3 |
Using the Screen Adjustment Menu (OSD: On Screen Display) |
. . . . 3-4 |
Installing the Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 3-5 |
Standard Signal Mode Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. . . 3-6 |
INSTALLING THE SOFTWARE
Natural Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
4-1 |
MultiScreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
4-2 |
TROUBLESHOOTING
Monitor Self-Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-1 |
Before Requesting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-2 |
FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
5-3 |
MORE INFORMATION
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Power Saving Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Contact SAMSUNG WORLDWIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
1 Major Safety Precautions
1-1 Before You Start
Icons used in this manual
ICON |
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Caution |
Indicates cases where the function may not work or the setting may be canceled. |
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Note |
Indicates a hint or tip to operate a function. |
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Using this Manual
•Make yourself fully aware of the safety precautions before using this product.
•If a problem occurs, refer to the 'Troubleshooting' section.
Copyright Notice
The contents of this manual are subject to change without prior notice for performance improvement.
Copyright ©2009 Samsung Electronics Co., Ltd. All Rights Reserved.
The copyright of this manual is reserved by Samsung Electronics, Co., Ltd.
The contents of this manual may not be partially or in whole reproduced, distributed or used in any form without the written permission of Samsung Electronics, Co., Ltd.
The SAMSUNG logo and SyncMaster are the registered trademarks of Samsung Electronics, Co., Ltd. Microsoft, Windows and Windows NT are the registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are the registered trademarks of the Video Electronics Standard Association. The ENERGY STAR ® logo is the registered trademark of the U.S. Environmental Protection Agency. All other trademarks mentioned herein belong to their respective companies.
As an ENERGY STAR ® partner, Samsung Electronics, Co., Ltd. certifies that this product satisfies the ENERGY STAR ®specifications for energy saving.
1-2 Care and Maintenance
External Surface and Screen Maintenance
Clean the product with a soft dry cloth.
•Avoid cleaning the product with an inflammable substance such as benzene or thinner or with a wet cloth. This may result in a problem with the product.
•Avoid scratching the screen with your fingernails or a sharp object.
•Avoid cleaning the product by spraying water onto it. If water enters the product, it may result in fire, electric shock or a problem with the product.
A white stain may be generated on the surface of the model if a supersonic humidifier is used near it.
The appearance and the color may differ depending on models.
Securing the Installation Space
•Keep the required distances between the product and other objects (e.g. walls) to ensure proper ventilation. Failing to do so may result in fire or a problem with the product due to an increase in the internal temperature. Install the product so the required distances shown in the figure are kept.
The appearance may differ depending on the product.
When installing the product with a stand |
When installing the product with a wall-mount |
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About persistent images
•Displaying a still image for a long time may create a persistent image or stain on the screen. If you do not use the product for a long time, set the power-saving mode or screen saver.
•Due to technological constraints of the LCD Panel manufacturer, the images generated by this product may appear either brighter or darker than normal by appr. 1ppm (parts per million) pixel.
The number of sub-pixels of an LCD panel by size: The number of Sub-Pixels = Max. Horizontal Resolution x Max. Vertical Resolution x 3
Example) If the maximum resolution is 1920 x 1080, the number of sub-pixels is 1920 x 1080 x 3 = 6,220,800.
1-3 Safety Precautions
Icons used for safety precautions
ICON |
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Failing to follow the precautions marked with this sign may result in a serious injury or even |
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a fatality. |
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Caution |
Failing to follow the precautions marked with this sign may result in a personal injury or |
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property damage. |
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Meaning of Signs
Do not perform.
Do not disassemble.
Do not touch.
Must be followed.
The power plug must be unplugged from the wall outlet.
Must be grounded to prevent electric shock.
Power Related
The following images are for your reference and may differ depending on models and countries.
Warning
Avoid using a damaged power cord or plug or a loose power outlet.
•Otherwise, it may result in electric shock or fire.
Avoid plugging in or unplugging the power supply with wet hands.
•Otherwise, it may result in electric shock.
Make sure to connect the power cord to a grounded wall outlet (for insulation class 1 equipment only).
•Otherwise, it may result in electric shock or injury.
Keep the power cord and the product away from a heater.
•Otherwise, it may result in electric shock or fire.
Avoid connecting multiple electric appliances to a single wall outlet.
•Otherwise, it may result in fire due to overheating of the wall outlet.
Plug the power plug in firmly.
•Otherwise, it may result in fire.
Avoid bending or twisting the power cord excessively and avoid placing heavy objects on the cord.
•Otherwise, it may result in electric shock or fire due to a damaged power cord.
If the pins of the power plug or the wall outlet are covered in dust, clean it using a dry cloth.
•Otherwise, it may result in fire.
Major Safety Precautions |
1-3 |
Caution
Avoid unplugging the power plug while the product is operating.
•Otherwise, it may damage the product due to electric shock.
When unplugging the power plug from the wall outlet, make sure to hold it by the plug and not by the cord.
•Otherwise, it may result in electric shock or fire.
Installation Related
Warning
Avoid placing burning candles, mosquitorepellent or cigarettes on the product.
•Otherwise, it may result in fire.
Avoid installing the product in a badly-venti- lated location such as inside a bookshelf or closet.
•Otherwise, it may result in fire due to internal over-heating.
Keep the plastic bags used to pack the product away from children.
•If children place the plastic bags over their heads, they may suffocate.
Avoid installing the product in a location exposed to dust, moisture (sauna), oil, smoke or water (rain drops) and installing it within a vehicle.
•This may result in electric shock or fire.
Make sure to use only the power cord supplied by our company. In addition, do not use the power cord of another electric appliance.
•Otherwise, it may result in electric shock or fire.
Connect the power plug to a wall outlet that can be easily reached.
•When a problem occurs with the product, you must unplug the power plug to cut the power off completely. You cannot cut the power off completely using only the power button on the product.
Ask an installation engineer or relevant company to install the product onto the wall.
•Otherwise, it may result in injury.
•Make sure to use the specified wall mount.
Keep a distance of at least 10 cm (3.93 inches) from the wall when installing the product for ventilation.
•Otherwise, it may result in fire due to internal over-heating.
Avoid installing the product in a location that is unstable or exposed to excessive vibrations such as on an unstable or slanted shelf.
•The product may fall and this may result in damage to the product or injury.
•If you use the product in a location exposed to excessive vibration, it may result in a problem with the product or fire.
Avoid installing the product in a location exposed to direct sunlight or near a heat source such as a fireplace or heater.
•This may shorten the product life cycle or cause fire.
1-3 |
Major Safety Precautions |
Avoid installing the product where children may reach it.
•If a child touches the product, the product may fall and this may result in injury.
•Since the front part is heavier, install the product on a flat and stable surface.
Install the antenna far away from any high voltage cables.
•If the antenna touches or falls onto a high voltage cable, it may result in electric shock or fire.
Caution
Do not let the product drop while moving it.
•This may result in a problem with the product or injury.
When installing the product on a console or shelf, make sure that the front of the product does not protrude out of the console or shelf.
•Otherwise, this may cause the product to fall off and result in a malfunction or injury.
•Make sure to use a cabinet or shelf suitable to the size of the product.
If the product is installed in a location where the operating conditions vary considerably, a serious quality problem may occur due to the surrounding environment. In this case, install the product only after consulting one of our service engineers about the matter.
•Places exposed to microscopic dust, chemicals, too high or low temperature, high humidity, airports or stations where the product is continuously used.
Cleaning Related
Warning
Before cleaning the product, unplug the power cord.
•Otherwise, it may result in electric shock or fire.
Bend the outdoor antenna cable downwards at the location where it comes in the house so that rainwater does not flow in.
•If rainwater enters the product, it may result in electric shock or fire.
Do not place the product face down on the floor.
•This may damage the panel of the product.
When putting the product down, handle it gently.
•Otherwise, it may result in a problem with the product or injury.
When cleaning the product, do not spray water directly over the product parts.
•Make sure that water does not enter the product.
•Otherwise, it may result in fire, electric shock or a problem with the product.
Major Safety Precautions |
1-3 |
Caution
Avoid spraying cleansing agent directly onto the product.
•This may result in discoloration or cracking of the exterior of the product or the panel coming off.
If you can't get the product clean with just the supplied cloth, use a soft, damp cloth with a "monitor-exclusive cleansing agent" and wipe the product with it.
•If no monitor-exclusive cleansing agent is available, dilute a cleansing agent with water at a ratio of 1:10 before cleaning the product.
Usage Related
Warning
Since a high voltage runs through the product, never disassemble, repair or modify the product yourself.
•Otherwise, it may result in fire or electric shock.
•If the product needs to be fixed, contact a service center.
If the product generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact a service center.
•Otherwise, it may result in electric shock or fire.
If you drop the product or the case is damaged, turn the power off and unplug the power cord.
•Otherwise, it may result in fire or electric shock.
When thunder or lighting occurs, unplug the power cord and under no circumstance touch the antenna cable as this is dangerous.
•Otherwise, it may result in electric shock or fire.
When cleaning the product, disconnect the power cord and clean the product with the supplied cleaning cloth.
•Avoid using chemicals such as wax, benzene, alcohol, thinner, mosquitorepellent, fragrance, lubrication or cleansing agent when cleaning the product.
This may result in the exterior being deformed or the print being removed.
Since the exterior of the product is easily scratched, be sure to use the supplied cleansing cloth.
To move the product, turn the power off and unplug the power cord, the antenna cable and any other wires connected to the product.
•Otherwise, it may result in electric shock or fire due to the damaged power cord.
Avoid letting children hang or climb onto the product.
•Otherwise, it may result in the product falling and this may result in injury or death.
Avoid placing objects such as toys and cookies on top of the product.
•If a child hangs over the product to grab an object, the object or the product may fall and this may result in injury or even death.
Avoid dropping an object over the product or cause impact to the product.
•Otherwise, it may result in electric shock or fire.
1-3 |
Major Safety Precautions |
Avoid moving the product by pulling the power cord or antenna cable.
•Otherwise, it may result in electric shock, fire or a problem with the product due to damage to the cable.
Avoid lifting up or moving the product by holding only the power cord or signal cable.
•Otherwise, it may result in electric shock, fire or a problem with the product due to damage to the cable.
Take care not to block the vent by a table cloth or curtain.
•Otherwise, it may result in fire due to internal overheating.
Avoid placing a liquid container such as a vase, flowerpot, beverage, cosmetics or drugs, or a metal object over the product.
•If water or substances enter the product, turn the power off, unplug the power cord and contact a service center.
•Otherwise, it may result in a problem with the product, electric shock or fire.
Caution
Displaying a still image for a long time may create a persistent image or stain on the screen.
•If you do not use the product for a long time, use the power-saving mode or set the screensaver to the moving picture mode.
Set the appropriate resolution and frequency for the product.
•Otherwise, it may result in eye strain.
Watching the product from too close a distance continuously may damage your eyesight.
It is important to give your eyes some rest (5 minutes every hour) when viewing the product screen for long periods of time.
•This will alleviate any eye strain.
When a gas leak occurs, do not touch the product or the power plug and ventilate immediately.
•A spark may result in an explosion or fire.
•During a thunder or lighting storm, do not touch the power cord or antenna cable.
Avoid using or placing inflammable spray or objects near the product.
•This may result in an explosion or fire.
Avoid inserting metal objects such as a chopsticks, coins or hairpins, or inflammable objects into the product (the vents, ports, etc).
•If water or substances enter the product, turn the power off, unplug the power cord and contact a service center.
•Otherwise, it may result in a problem with the product, electric shock or fire.
When not using the product for a long time such as leaving your home, unplug the power cord from the wall outlet.
•Otherwise, it may cause dust accumulation and result in fire caused by overheating or short circuit or result in an electric shock.
Avoid turning the product upside down or move the product holding only the stand.
•This may cause the product to fall, resulting in damage to the product or injury.
Avoid using a humidifier or cooker near the product.
•Otherwise, it may result in electric shock or fire.
Since the display panel is hot after using it for a long time, do not touch the product.
Major Safety Precautions |
1-3 |
Keep the small accessories in a location out of the reach of children.
Avoid placing a heavy object over the product.
•Otherwise, it may result in a problem with the product or injury.
Be careful that children do not place the batteries in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach.
•If children have had the battery in their mouths, consult your doctor immediately.
Use only specified standard batteries. Do not use new and used batteries together.
•This may cause a battery to break or leak and may cause fire, injury, or contamination (damage).
Take care when adjusting the angle of the product or the height of the stand.
•If your hand or finger is caught, you may be injured.
•If the product is tilted excessively, the product may fall and this may result in injury.
When using headphones or earphones, do not turn the volume too high.
•Having the sound too loud may damage your hearing.
When replacing the batteries, insert them with right polarity (+, -).
•Otherwise, the battery may become damaged or it may cause fire, personal injury or damage due to leakage of the internal liquid.
The batteries (and rechargeable batteries) are not ordinary refuse and must be returned for recycling purposes. The customer is responsible for returning the used or rechargeable batteries for recycling.
•The customer can return used or rechargeable batteries to a nearby public recycling center or to a store selling the same type of the battery or rechargeable battery.
Maintaining the Correct Posture when Using this Product
Maintain the correct posture when using this product.
•Straighten your back.
•Keep a distance of 45~50 cm (15~19 inches) from your eyes to the screen. Look down at the screen and face the screen forwards.
•Maintain the correct posture when using this product.
•Adjust the angle of the product so that light is not reflected onto the screen.
•Keep your elbow at a right angle and keep your arm level with the back of your hand.
•Keep your elbow at a right angle.
•Place your heels flat on the ground while keeping your knees at an angle of 90 degrees or higher and maintain the position of your arm so that your arm is below your heart.
1-3 |
Major Safety Precautions |
2 Installing the Product
2-1 Package Contents
• Unpack the product and check if all of the following contents have been included.
•Store the packaging box in case you need to move the product at a later stage.
CONTENTS
Installation Manual |
Product Warranty |
User Manual |
Power Cord |
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(Not available in all locations) |
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Cable Holder |
Batteries (AAA X 2) |
Stand Connector |
Stand Base |
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(Not available in all locations) |
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Remote Control |
Cleaning Cloth |
SOLD SEPARATELY
D-Sub Cable |
HDMI Cable |
Stereo Cable |
The cleaning cloth is supplied with black high-glossy models only.
Installing the Product |
2-1 |
2-2 Installing the Stand
Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
Insert the Stand Connector into the Stand Base in the direction shown by the figure.
Check if the Stand Connector is firmly connected.
Turn the connecting screw at the bottom of the Stand base fully so that it is completely fixed.
Place a soft cloth over the table to protect the product and place the product onto the cloth face down.
2-2 |
Installing the Product |
Hold the main body of the product with your hand as shown by the figure.
Push the assembled stand into the main body in the direction of the arrow as shown in the figure.
- Caution
Do not lift the product holding only the stand
Installing the Product |
2-2 |
2-3 Removing the Stand
Before removing the stand, place the product down on a flat and stable surface so that the screen faces downwards.
Place a soft cloth over the table to protect the product and place the product face down.
Hold the main body of the product with your hand as shown by the figure.
Pull the stand in the direction of the arrow as shown in the figure to separate it.
Turn the connecting screw at the bottom of the Stand base to separate it from the Stand connector.
Take the Stand Connector out of the Stand base by pulling it in the direction of the arrow as shown in the figure.
2-3 |
Installing the Product |
2-4 Attaching a Wall Mount/Desktop Stand
Attaching a Wall Mount/Desktop Stand(not supplied)
P2370HD : This product complies with 75 mm x 75 mm (2.95 x 2.95 inches) VESA specifications. P2570HD : This product complies with 100 mm x 100 mm (3.94 x 3.94 inches) VESA specifications. P2770HD : This product complies with 100 mm x 100 mm (3.94 x 3.94 inches) VESA specifications.
A. Wall/Desktop Stand Mount
B. Wall mount kit/desktop stand (not supplied)
1.Turn the product off and unplug the power cord from the wall outlet.
2.Place a soft cloth or cushion on a flat surface to protect the panel and place the product face down.
3.Align wall mount/desktop stand to the Monitor/TV and firmly fix the wall mount/desktop stand by fastening the screw.
4.Align the groove of the part of the product that is to be connected to the stand with the groove in the stand (desk-top stand, wall mount stand or another stand) and firmly fix the stand by fastening the screw.
• If you use screws that are longer than the standard specifications, the inside of the product may be damaged.
•For wall mounts that are not compatible with the standard VESA specifications, the length of the screw may differ depending on the corresponding specifications.
•Avoid using screws that are incompatible with the standard VESA specifications and avoid assembling them using excessive force.
This may result in damage to the product or injury due to the product falling. Samsung shall not be held liable for any damage or injury.
•Samsung shall not be held liable for any damage to the product or injury caused by using a wall mount/desktop stand that is not compatible with the specifications or due to an installation not performed by an authorized installation engineer.
•When installing the product using a wall mount, purchase a wall mount that provides at least 10 cm (3.93 inches) of space from the wall.
•Use the wall mount according to the international specifications.
Installing the Product |
2-4 |
2-5 Connecting to a Computer
1. Connect the product to a PC depending on the video output supported by the PC.
The connecting part may differ depending on the product model.
When the graphics card provides a D-Sub (analog) output
•Connect the [PC IN] port of the product to the [D-Sub] port of the PC with the D-Sub cable.
When the graphics card provides a DVI (digital) output
2-5 |
Installing the Product |
•Connect the [DVI-D IN] port of the product to the [DVI] port of the PC with the DVI cable.
2. Connect the [HDMI/PC/DVI-D AUDIO IN] port on the rear side of the monitor to the sound card of the PC.
3. Connect one end of the power cord to the [ POWER ] port of the product and connect the other end of the power cord to the 110V or 220V wall outlet.
(The input voltage is switched automatically.)
Installing the Product |
2-5 |
•You may enjoy clear and quality sound from the computer sound card using the monitor's speakers. (You don't need to install separate speakers for your computer.)
•You may get a blank screen depending on the type of video card you are using if you connect the D-sub and DVI cables simultaneously to one computer.
•If you connect your monitor properly using the DVI connector but get a blank or fuzzy screen, check to see if the monitor status is set to analog. Press [ 
] button to have the monitor double-check the input signal source.
2-5 |
Installing the Product |
2-6 Using it as a TV
You may view television programs on the monitor if it is connected to an antenna or cable/satellite system without installing any separate TV reception hardware or software on your computer.
1.Connect the cable/satellite or TV antenna cable to the [ANT IN] port on the rear side of the monitor.
•When using an indoor antenna/cable/satellite terminal:
Check the antenna terminal on the wall and then connect the antenna/cable/satellite TV cable.
•When using an outdoor antenna:
When using an outdoor antenna, we strongly suggest using a qualified technician to install it.
2.When the connections are completed, connect the TV power.
3.When the product is turned on for the first time after it was purchased, the initial setup operations (<Plug & Play>) begin.
• Be careful that the coaxial cable is not bent when connecting it to the antenna input terminal [ANT IN].
Installing the Product |
2-6 |
2-7 Connecting an HDMI cable
Connect the HDMI OUT port of the AV device (Blu-Ray/DVD/Cable/Satellite box) to the [HDMI IN] terminal of the monitor using the HDMI cable.
Press the [SOURCE] button at the front of the monitor or on the remote control to select <HDMI> mode.
You do not need to make a separate audio connection when connecting via HDMI.
2-7 |
Installing the Product |
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