Samsung NQ70M9770D Series Installation Manual

Built-In Microwave Combination Oven

Installation manual

NQ70M9770D*

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Contents

Safety informations

Related equipment safety

Remove all tape and packaging before using the appliance. Dispose of the packaging after unpacking the appliance. Never allow children to play with packaging material.

Never modify or alter the construction of the appliance. For example, do not remove panels, wire covers or screws.

Transport

To avoid damage to the oven vent, use the transport method shown in the picture below.

A. Front B. Pallet

Support the bottom of the oven from either side when moving it into the installation location. Leave the unit attached to the shipping pallet until it is in front of the cabinet opening and is ready to be lifted into place.

DANGER

ELECTRICAL SHOCK HAZARD

To avoid risk of electrical shock, personal injury or death; verify your appliance has been properly grounded in accordance with local codes or in absence of codes, with the National Electrical Code (NEC). ANSI/NFPA 70-latest edition.

WARNING

MOVING HAZARD

To avoid risk of severe personal injury; this appliance requires two or more people while handling and moving. Use of appliance moving devices is recommended.

Contents

Safety informations 2

Related equipment safety 2 Transport 2

Preparation 4

Checklist 4 Prepare to install the oven 4 Location requirements 5 Product dimensions - Combi. ovens 5 Cabinet dimensions - Combi. ovens 6

Installation instructions 8

Prepare built-in oven 8 Remove and replace oven door 8 Electrical connection 10 Install oven 12

Self-diagnosis 13

Temp sensor & Heater check 13

Troubleshooting 14

Information codes 14

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Safety informations

WARNING

• The information in this manual should be followed exactly.

- A re or electrical shock may result causing property damage, personal

injury or death.

• Important - Save this installation manual for local electrical inspector’s use.

• Proper Installation - Be sure your appliance is properly installed and grounded

by a qualied technician.

• New branch-circuit installations (1996 NEC), mobile homes, recreational vehicles, or installations where local codes prohibit grounding through the neutral conductor require 4-wire branch-circuit connection.

• Improper connection of aluminum house wiring to copper leads can result in an electrical hazard or re. Use only connectors designed for joining copper to aluminum and follow the manufacturer’s recommended procedure closely.

• Mounting screws must be used.

- Failure to do so can result in the oven falling out of the cabinet causing

serious injury.

CAUTION

• Make sure the cabinets and wall coverings around the oven can withstand the temperature (up to 194 °F [90 °C]) generated by the oven.

- Discoloration, delamination or melting may occur.

• DO NOT remove spacers on the side walls of the built-in oven.

- These spacers center the oven in the space provided. The oven must be

centered to prevent excess heat buildup that may result in heat damage or re.

WARNING

• The information in this manual should be followed exactly.

- A re or electrical shock may result causing property damage, personal

injury or death.

IMPORTANT NOTE

Proper installation is the responsibility of the installer and product failure due to improper installation is NOT covered under warranty.

WARNING

• DO NOT put any weight on the oven door. Never allow anyone to climb, sit, stand or hang on the oven door.

- The oven could tip and injury might result from food or the oven itself.

WARNING

• The electrical power must be shut off while the electrical connections are being made.

- Failure to do so can result in severe personal injury, death or electrical shock.

IMPORTANT NOTE

• Observe all governing codes and ordinances. This appliance must be properly grounded.

• Keep oven vent ducts unobstructed. The oven vent is located bottom of the oven. This area could become hot during oven use. Never block this vent or place plastic or heat-sensitive items in front of it.

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Preparation

Checklist

Use this checklist to verify that you have completed each step of the installation process. This can help you avoid mistakes.

1. Before installing the oven, be sure to verify the cabinet dimensions are correct for your unit and the required electrical connections are present.

2. Refer to the installation manual for content regarding Safety, Cabinet Dimensions, Removing Packaging, Electrical Installation, Testing the Installation and Customer Service.

3. To lift up the oven, hang the install handle onto the side hook of the unit.

4. Move the oven unit into place in front of the cabinet opening, leaving the

bottom packaging on the unit to avoid damaging ooring.

5. Team lift the unit directly into the cabinet cutout taking care not to pinch ngers or scratch hands or arms. Make sure the electrical conduit reaches to the connection point properly.

6. Slide the unit all the way into place, making sure to route the electrical conduit correctly.

7. Fasten the oven unit to the cabinetry opening with screws supplied (using Philips screwdriver).

8. Consult the complete installation instructions and follow the remainder of the procedures listed, including performing an operation test.

9. All product literature and accessories are supplied (may be wrapped or boxed) with the oven.

10. INSTALLER - Leave the literature pack and the accessories with the customer.

Prepare to install the oven

Phillips Screwdriver Drill

Prepare to install the oven

8 screws (M4 L16)

8 Wood Screws For Mounting (6 screws

needed for installation and 2 extra’s)

Materials needed

Junction Box Wire Nuts

/4” Conduit Connector

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Preparation

Location requirements

IMPORTANT: Observe all governing codes and ordinances.

• Cabinet opening dimensions that are shown must be used. Given dimensions provide minimum clearance with oven.

• Recessed installation area must provide complete enclosure around the recessed portion of the oven.

• Grounded electrical supply is required. See “Electrical connection” section.

• Electrical supply junction box should be located 3” (7.6 cm) maximum below

the support surface when the oven is installed in a wall cabinet. A 1” (2.5 cm) minimum diameter hole should have been drilled in the right rear or left rear corner of the support surface to pass the appliance cable through to the junction box.

NOTE

For under counter installation, it is recommended that the junction box be located in the adjacent right or left cabinet. If you are installing the junction box on rear wall behind oven, it is recommended that the junction box be recessed and located in the upper Right of the cabinet.

• Oven support surface must be solid, level and ush with bottom of cabinet cutout.

• Floor must be able to support a Combi. oven weight of 287 lb (130 kg).

IMPORTANT: To avoid damage to your cabinets, check with your builder or cabinet supplier to make sure that the materials used will not discolor, delaminate or sustain other damage. This oven has been designed in accordance with the requirements of UL and CSA International and complies with the maximum allowable wood cabinet temperatures of 194 °F (90 °C).

Product dimensions - Combi. ovens

Front View Side View

Top View

293⁄4” (756 mm)

281⁄2” (724 mm)

231⁄8” (587 mm)

433⁄8”

(1102 mm)

42”

(1067 mm)

13/16” (29 mm)

31⁄4”

(84 mm)

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Preparation

Cabinet dimensions - Combi. ovens

Combi Ovens Installed in Cabinet (Standard) 01 Dimensions provide minimum reveals. (except electrical supply location ‘E’)

02 Allow a minimum of 22” for clearance to adjacent corners, drawers, walls, etc.

when door is open.

231/2”

(597 mm)

281/2”

(724 mm)

421/4”

(1073 mm)

12”

(305 mm)

Min. 301/2”

(775 mm)

Max. 91/2” (241 mm)

Front View Side View

Top View

Combi Ovens Installed in Cabinet (Flush) 01 Dimensions provide minimum reveals. (except electrical supply location ‘E’)

02 Allow a minimum of 22” for clearance to adjacent corners, drawers, walls, etc.

when door is open.

247/8”

(630 mm)

13/8” (33 mm)

301/4”

(767 mm)

/8” (20 mm)

4311/16”

(1109 mm)

12”

(305 mm)

Min. 301/2”

(775 mm)

Max. 91/2”

(241 mm)

Front View Side View

Top View

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Preparation

Electrical Connection

To properly install your oven, you must determine the type of electrical connection you will be using and follow the instructions provided in this manual.

• Oven must be connected to the proper electrical voltage and frequency as specied on the model/serial/rating plate. The model/serial/rating plate is located below the control panel on combi ovens. See the following illustrations.

Combi. oven

A. Model/serial/rating plate

• A circuit breaker is recommended.

• Use the chart below to determine the minimum recommended dedicated

circuit protection.

KW Rating (240 V) KW Rating (208 V)

Recommended Circuit

Size (Dedicated)

≤4.8 KW ≤4.1 KW 20 Amp

4.9 KW - 7.5 KW 4.3 KW - 6.2 KW 30 Amp

7.3 KW - 9.6 KW 6.3 KW - 8.3 KW 40 Amp

9.7 KW - 12.0 KW 8.4 KW - 10.4 KW 50 Amp

• Connect directly to the circuit breaker box (or fused disconnect) through exible, armored or nonmetallic sheathed, copper cable (with grounding wire). See “Electrical Connection” section.

• Flexible conduit from the oven should be connected directly to the junction box.

• Fuse both sides of the line.

• Do not cut the conduit. The length of conduit provided is for serviceability of

the oven.

• A UL listed or CSA approved conduit connector must be provided.

• If the house has aluminum wiring, follow the procedure below:

1. Connect a section of solid copper wire to the ends of the exible conduit

leads.

2. Connect the aluminum wiring to the added section of copper wire using

special connectors and/or tools designed and UL listed for joining copper

to aluminum. Follow the electrical connector manufacturer’s recommended procedure. Aluminum/copper connection must conform with local codes and industry accepted wiring practices.

For power requirements for models NQ70M9770D* refer to the following table.

Model

240 VAC 208 VAC

kW kW

NQ70M9770D 9.5 7.2

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Installation instructions

Prepare built-in oven

WARNING

Excessive Weight Hazard

Use two or more people to move and install an oven. Failure to do so can result in back or other injury.

1. Decide on the nal location for the oven. Avoid drilling or cutting into house wiring during installation.

2. To avoid oor damage, set the oven on a cardboard prior to installation. Do not use handle or any portion of the front frame for lifting.

3. Remove the shipping materials and tape from the oven. Remember to keep the packing materials that may be needed for installation.

4. Remove the hardware package from inside of the bag containing literature.

5. Remove racks and other parts from inside the oven.

6. Move oven and cardboard close to the oven’s nal location.

Remove and replace oven door

IMPORTANT: Use two hands to remove lower oven door. Upper oven door can’t be

removed. Prior to removing the oven door, prepare a surface where you will place it. This surface should be at and covered with a soft blanket, or use the corner posts from your packaging material.

Disconnect LED light wire harness

Combi. oven

Wire Harness

Locate the LED light wire harness and disconnect it before removing the door.

1. Carefully pull the wire to reveal the connector.

2. Disconnect the connector.

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Installation instructions

Remove lower oven door

A. Oven door hinge lock in

locked position

B. Oven door hinge lock in

unlocked position

1. Open the oven door.

2. Locate the oven door hinge locks in

both corners of the oven door, and then rotate the hinge locks toward the oven door to the unlocked position (see illustration B). If the door hinge lock is not rotated fully, the door will not remove properly.

3. Partially close the door to engage the door latch locks. The door will stop at this point.

4. Using two hands, grasp the edges of the oven door. Lift and pull the oven door toward you and remove. You may need to gently shift door from side to side as you pull.

5. Set the oven door aside on the prepared covered work surface with the oven door resting on its handle.

6. To continue with the oven installation, go to the “Positioning Oven Feet for Multiple Cabinet Cutout Heights” section.

CAUTION

The door of the upper oven cannot be removed.

Replace oven door

CAUTION

The door is very heavy. You may need help lifting the door high enough to slide it into the hinge slots. Do not lift the door by the handle.

A. Slot in the oven cavity for

door hinge lock

1. Using two hands, grasp side edges of door at the midpoint. Face the oven cavity.

2. Locate the slots on each side of the oven cavity for the door hinge locks.

3. At a 45° angle, align door hinges with slots in the lower front of the oven cavity. Slowly insert door, making sure you maintain the 45° angle. You will know the door is engaged in the slot when you feel a slight drop.

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Installation instructions

4. Lower the oven door to the fully open

position. If the oven door does not open to a full 90°, repeat steps 1 through 3.

5. Locate the oven door hinge locks in the corners of the oven door, and rotate the hinge locks toward the oven cavity to the locked position. See Step 1 (illustration A) in the “Remove Oven Door” section for proper locked position.

6. Close the oven door.

7. When the hinges are properly installed

and the door closed, there should be an even gap between upper and lower door. If one side of the oven door is hanging lower than the other, the hinge on that side is not properly installed.

8. Connect Wire Harness.

Electrical connection

For Combi. Ovens

WARNING

Electrical Shock Hazard

Disconnect power before servicing. Use 8 gauge solid copper wire. Make sure to ground the oven. Failure to follow these instructions can result in death, re, or electrical shock.

This oven is manufactured with a neutral (white) power supply wire and a cabinetconnected ground (green or bare) wire twisted together.

A. UL listed or CSA approved

conduit connector

1. Disconnect power.

2. Feed the exible conduit from the oven

through the opening in the cabinet.

3. Remove junction box cover if it is present.

4. Install a UL listed or CSA approved conduit connector to the junction box.

5. Route the exible conduit from the oven to the junction box through a UL listed or CSA approved conduit connector.

6. Tighten screws on conduit connector.

7. See “Electrical Connection Options

Chart” to complete installation for your type of electrical connection.

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Installation instructions

Electrical Connection Options Chart

If your home has: Go to section:

4-wire

(1.3 cm)

½”

⁄2”

(1.3 mm)

4-Wire Cable from Home Power Supply

3-wire

(1.3 cm)

½”

⁄2”

(1.3 mm)

3-Wire Cable from Home Power Supply

WARNING

Electrical Shock Hazard

Disconnect power before servicing. Use 8 gauge solid copper wire. Electrically ground oven. Failure to follow these instructions can result in death, re, or electrical shock.

4-Wire Cable from Home Power Supply IMPORTANT: Use the 4-wire cable from home power supply in the U.S. where local

codes do not allow grounding through neutral, New Branch circuit installations (1996 NEC), mobile homes and recreational vehicles, new construction and in Canada.

A. Cable from home power

supply

B. Black wires (normally L1) C. Red wires (normally L2) D. 4-wire exible conduit from

oven

E. Junction box F. White wires (normally

N-neutral)

G. UL listed wire connectors H. green wires (normally

G-ground)

I. UL listed or CSA approved

conduit connector

1. Connect the 2 black wires (B) together using a UL listed wire connector.

2. Connect the 2 red wires (C) together using a UL listed wire connector.

3. Connect the 2 white wires (F) together using a UL listed wire connector.

4. Connect the green (or bare) ground wire (H) from the oven cable to the green (or bare) ground wire (in the junction box) using a UL listed wire connector.

5. Install junction box cover.

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Installation instructions

3-Wire Cable from Home Power Supply - U.S. Only IMPORTANT: Use the 3-wire cable from home power supply where local codes

permit a 3-wire connection.

G H

A. Cable from home power

supply

B. Junction box C. Black wires (normally L1) D. White wires (normally

N-neutral)

E. green wires (normally

G-ground)

F. 4-wire exible conduit from

oven

G. Red wires (normally L2) H. UL listed wire connectors I. UL listed or CSA approved

conduit connector

1. Connect the 2 black wires (C) together using a UL listed wire connector.

2. Connect the 2 white wires (D) and the green (or bare) ground wire (of the oven cable) using a UL listed wire connector.

3. Connect the 2 red wires (G) together using a UL listed wire connector.

4. Install junction box cover.

Install oven

Handle

1. Using 2 or more people, lift the oven

partially into the cabinet cutout. Use the handle as shown below.

NOTE

Carefully push against front oven frame.

2. Push against the seal area of the front frame to push the oven into the cabinet until the back surface of the front frame touches the front wall of the cabinet.

CAUTION

Only push the lower oven. Do not push the upper oven. (To prevent radio frequency leakage.)

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Self-diagnosis

3. Push oven completely into the cabinet

and center the oven into the cabinet cutout.

4. Remove the tape from front trims.

• Securely fasten the oven to the cabinet using the screws provided.

• Insert the screws through hole in trim aligning with hole in lower oven frame. Do not overtighten screws.

Barrier

WARNING

When inserting the oven, use caution not to deform or damage the barrier underneath.

Self-diagnosis

Temp sensor & Heater check

1. After connecting the power, check if the display works properly.

2. Remove all accessories (Gliding Rack, Flat-Rack, Smart Divider...etc.) from

inside of the oven cavity.

3. You cannot proceed with self-diagnosis if the oven cavity is hot or the door is open.

• In this case, “Hot or door” message appears on the display.

4. To start self-diagnosis, press both Hidden Keys simultaneously for 5 seconds.

• Refer to the table below for the hidden keys for each model.

• Self-diagnosis takes approximately 4~5 minutes.

Model NQ70M9770**

Control panel

Hidden Key MICROWAVE + LOWER OVEN

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Troubleshooting

5. If there is no error, ‘PASS’ appears on the display with an alert sound.

6. If there is an error, following message appears on the display with an alert

sound.

Model

NQ70M7770*

Error code Remark

Feature

Lower Broil H-4

Lower Oven Only

Lower Bake H-3

7. If an error occurs, contact a Samsung service center for further service.

NOTE

If you see any other error messages that are not listed above, please contact a Samsung service center. call e.g. 1-800-SAMSUNG (726-7864).

Troubleshooting

Information codes

Oven

Displayed code Possible cause Solution

C-d0

This code occurs if the control key is short for 1 minute.

Clean the buttons and make sure there is no water on/ around them. Turn off the oven and try again. If the problem continues, contact a local Samsung service center.

C-d1

This code occurs if the door lock is mispositioned.

Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.

C-F0

This code occurs if communication between the Main and Sub PBA is interrupted.

C-F2

This code occurs if communication between the Main and Touch is interrupted.

C-10

The cooking sensor is open when the microwave is operating.

The cooking sensor is short when the microwave is operating.

C-20

The oven sensor is open when the oven is operating.

The oven sensor is short when the oven is operating.

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Troubleshooting

Displayed code Possible cause Solution

C-21

This code occurs if the internal temperature rises abnormally high.

C-23

The temp probe sensor is short when the oven is operating.

C-30

The PCB sensor is open when the oven is operating.

The PCB sensor is short when the oven is operating.

C-31

This code occurs if the PCB temperature rises abnormally high.

Call for service.

C-70

The Steam sensor is open when the oven is operating.

The Steam sensor is short when the oven is operating.

C-72

There are drain systemrelated problems.

Displayed code Possible cause Solution

C-A2

Cooling motor is abnormally operated.

Call for service.

-dC-

This code appears if the divider is inserted or removed while the oven is operating.

Make sure the divider is inserted properly, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.

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+ 33 hidden pages

Samsung NQ70M9770D Series Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual