Samsung DW-BG97 Series, DW-BG57 Series, DW-BG77 Series User Manual

DW-BG97 Series DW-BG77 Series DW-BG57 Series

Dishwasher

user manual

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Code No.: DD68-00092J-03_EN

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2_ Features of your new Samsung dishwasher

Features of your new Samsung dishwasher

Your new dishwasher will change the way you feel about washing kitchenware. From its specialised features to its energy e ciency, your new Samsung dishwasher ensures that washing your kitchenware is as easy and enjoyable as possible.

1. A Sleek Digital Touch Panel (DW-BG97)

Your new Samsung dishwasher comes with a sleek control panel that incorporates digital touch sensors for greater ease-of-use.

2. 3-Tier Filtration System

Your new Samsung dishwasher’s 3-tier ﬁ ltration system ﬁ lters every last bit of food from your dishes, cups, cooking utensils and cutlery. The advanced ﬁ ltration system thoroughly ﬁ lters out and collects all food remains so that you can rest assured knowing that your dishes will come out spotless.

Samsung dishwashers have the most powerful ﬁ ltration systems in their class.

3. Condensing Drying Technology (DW-BG77/DW-BG57)

Your new Samsung dishwasher utilizes the latent thermal energy from the ﬁ nal rinse cycle to drying the load. This not only saves energy, but also prevents steam from escaping the dishwasher and injuring you and your loved ones.

4. SDP Drying Technology (DW-BG97)

Your new Samsung dishwasher utilizes Super Desiccant Polymer (SDP) technology to dry your dishes following the last rinse cycle. This not only saves energy, but also prevents steam from escaping the dishwasher and injuring you and your loved ones.

This user manual contains important information concerning the use and care of your new Samsung dishwasher. Refer to the manual for detailed instructions on using the control panel and for tips on how to get the best out of the latest features and technologies of your new dishwasher. The “Cycle Chart” section contains a summarised table of the available programmes, and the “Troubleshooting” section contains information on solving common problems.

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Safety instructions _3

Safety instructions

Congratulations on your new Samsung dishwasher. This manual contains important information on the installation, use and care of your appliance. Please take time to read this manual to take full advantage of your dishwasher’s many beneﬁ ts and features.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Please read this manual thoroughly to ensure that you know how to safely and e ciently operate the extensive features and functions of your new appliance and retain it at a safe place near the appliance for your future reference. Use this appliance only for its intended purpose as described in this user manual.

Warning and important safety instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your dishwasher.

Because the following operating instructions cover various models, the characteristics of your dishwasher may di er slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or ﬁ nd help and information online at www.samsung.com.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

Important safety symbols

WARNING

Hazards or unsafe practices that may result in severe personal injury and/or property damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

CAUTION

To reduce the risk of ﬁ re, explosion, electric shock, or personal injury when using your dishwasher, follow these basic safety precautions:

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicitly.

Unplug the power plug from the wall socket.

Make sure the appliance is grounded to prevent electric shock.

Call the service centre for help.

Note

These warning symbols are here to prevent injury to you and others. Please follow them explicitly.

Keep these instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future owner.

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4_ Safety instructions

Important safety precautions

This appliance conforms to current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. To avoid the risk of accidents and damage to the appliance, please read these instructions carefully before using it for the ﬁ rst time. They contain important information on its safety, use and maintenance.

As with any equipment using electricity and moving parts, potential hazards exist. To safely operate this appliance, become familiar with its operation and exercise care when using it.

Do not let children (or pets) play on or in your dishwasher. The dishwasher door does not open easily from the inside, and children may be seriously injured if trapped inside.

Children should be supervised to ensure that they do not play with the appliance.

If the plug (power supply cord) is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualiﬁ ed person in order to avoid a hazard.

This appliance must be positioned to be accessible to the power plug after installation, the water supply tabs and the drain pipes.

CAUTION

WARNING

CAUTION

Safety instructions

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Safety instructions _5

INSTRUCTIONS WHEN USING YOUR DISHWASHER

This dishwasher is not designed for commercial use. It is intended for use in domestic households and in similar working and residential environments such as:

• Shops

• O ces and showrooms and by residents in establishments such as:

• Hostels and guest houses. It must only be used as a domestic appliance as speciﬁ ed in these user manual, for cleaning domestic

crockery and cutlery. Any other usage is not supported by the manufacturer and could be dangerous.

The manufacturer cannot be held liable for damage resulting from incorrect or improper use or operation.

Do not use solvents in the dishwasher. Danger of explosion.

Do not inhale or ingest dishwasher detergent. Dishwasher detergents contain irritant or corrosive ingredients which can cause burning in the nose, mouth and throat if swallowed, or inhibit breathing. Consult a doctor immediately if detergent has been swallowed or inhaled.

Avoid leaving the door open unnecessarily, as you could trip over it.

Do not sit or lean on the opened door. This could cause the dishwasher to tip and be damaged, and you could get injured.

Only use detergent and rinse aid formulated for domestic dishwashers. Do not use washing‐up liquid.

Do not use the strong acid cleaning agent.

Do not ﬁ ll the rinse aid reservoir with powder or liquid detergent. This will cause serious damage to the reservoir.

Inadvertently ﬁ lling the salt reservoir with powder or liquid dishwasher detergent will damage the water softener. Make sure you have picked up the correct packet of dishwasher salt before ﬁ lling the salt reservoir.

Please only use special coarse grained dishwasher salt for reactivation, as other salts may contain insoluble additives which can impair the functioning of the softener.

In an appliance with a cutlery basket (depending on model), cutlery is cleaned and dried more if placed in e ciently the basket with the handles downwards. However, to avoid the risk of injury, place knives and forks etc. with the handles upwards.

Plastic items which cannot withstand being washed in hot water, such as disposable plastic containers, or plastic cutlery and crockery should not be cleaned in the dishwasher. The high temperatures in the dishwasher may cause them to melt or lose shape.

On models with Delay Start function, make sure that the dispenser is dry before adding detergent. Wipe dry if necessary. Detergent will clog if poured into a damp dispenser and may not be thoroughly dispersed.

Knives and other utensils with sharp points must be loaded in the basket with their points down or placed in a horizontal position.

WARNING

CAUTION

WARNING

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6_ Safety instructions

INSTRUCTIONS FOR PROTECTING YOUR CHILDREN

This appliance is not a toy! To avoid the risk of injury, keep children well away and do not allow them to play in or around the dishwasher or to use the controls. They will not understand the potential dangers posed by it. They should be supervised whenever you are working in the kitchen. There is also a danger that children playing might shut themselves in the dishwasher.

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Older children may only use the dishwasher when its operation has been clearly explained to them and they are able to use it safely, recognising the dangers of misuse.

KEEP CHILDREN AWAY FROM DETERGENTS! Dishwasher detergents contain irritant and corrosive ingredients which can cause burning in the mouth, nose and throat if swallowed, or inhibit breathing. Keep children away from the dishwasher when the door is open. There could still be detergent residues in the cabinet. Consult a doctor immediately if your child has swallowed or inhaled detergent.

INSTRUCTIONS FOR INSTALLING YOUR DISHWASHER

Before setting up the appliance, check it for any externally visible damage. Under no circumstances should you use a damaged appliance. A damaged appliance could be dangerous.

The dishwasher must only be plugged into the electricity supply via a suitable switched socket. The electrical socket must be easily accessible after the dishwasher is installed so that it can be disconnected from the electricity supply at any time. (Refer to the “Meeting the installation requirements” section on page 10).

There must be no electrical sockets behind the dishwasher. Danger of overheating and ﬁ re risk if the dishwasher were to be pushed up against a plug.

The dishwasher must not be installed under a hob. The high radiant temperatures which are sometimes generated by a hob could damage the dishwasher. For the same reason it should not be installed next to open ﬁ res or other appliances which give o heat, such as heaters etc.

Do not connect the dishwasher to the mains supply until it has been fully installed and any adjustment has been made to the door springs.

Before connecting the appliance, check that the connection data on the data plate (voltage and connected load) match the mains electricity supply. If in any doubt, consult a qualiﬁ ed electrician.

The electrical safety of this appliance can only be guaranteed when continuity is complete between it and an e ective grounding system. It is most important that this basic safety requirement is present and regularly tested and where there is any doubt the electrical system in the house should be checked by a qualiﬁ ed electrician. The manufacturer cannot be held liable for the consequences of an inadequate grounding system (e.g. electric shock).

Do not connect the appliance to the mains electricity supply by a multi‐socket unit or an extension lead. These do not guarantee the required safety of the appliance (e.g. danger of overheating).

This appliance may only be installed in mobile installations such as ships if a risk assessment of the installation has been carried out by a suitably qualiﬁ ed engineer.

The plastic housing of the water connection contains an electrical component. The housing must not be submerged in water.

There are electrical wires in the hose of Aqua-Stop. Never cut the water inlet hose, even if it is too long.

WARNING

CAUTION

WARNING

CAUTION

Safety instructions

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Safety instructions _7

Installation, maintenance and repairs may only be carried out by a suitably qualiﬁ ed and competent person in strict accordance with current national and local safety regulations. Repairs and other work by unqualiﬁ ed persons can be dangerous. The manufacturer cannot be held liable for unauthorised work.

The integrated waterproof system o ers protection from water damage, provided the following conditions are met:

• The dishwasher is correctly installed and plumbed in.

• The dishwasher is properly maintained and parts are replaced where it can be seen that this is necessary.

• The stopcock has been turned o when the appliance is not used for a longer period of time (e.g. during holidays).

• The waterproof system will work even if the appliance is switched o . However, the appliance must remain connected to the electricity supply.

A damaged appliance can be dangerous. If the dishwasher gets damaged, switch it o at the mains and call your dealer or the service department.

Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by an approved service technician.

Faulty components must only be replaced by original spare parts. Only when these parts are ﬁ tted can the safety of the appliance can be guaranteed.

Always disconnect the dishwasher from the electrical supply for maintenance work (switch o at the wall socket and remove the plug).

If the connection cable is damaged it must be replaced with a special cable, available from the manufacturer. For safety reasons, this must only be ﬁ tted by the service department or an authorised service technician.

In countries where there are areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the appliance and its surroundings in a clean condition at all times. Any damage which may be caused by cockroaches or other vermin will not be covered by the guarantee.

In the event of a fault or for cleaning purposes, the appliance is only completely isolated from the electiricity supply when:

• it is switched o at the wall socket and the plug is withdrawn, or

• it is switched o at the mains, or

• the mains fuse is disconnected, or

• the screw-out fuse is removed (in countries where this is applicable).

Do not make any alterations to the appliance, unless authorised to do so by the manufacturer.

Never open the casing/housing of the appliance. Tempering with electrical connections or components and mechanical parts is highly dangerous and can cause operational faults or electric shock.

While the appliance is under guarantee, repairs should only be undertaken by a service technician authorised by the manufacturer. Otherwise the guarantee will be invalidated.

When installing the product, make sure there is space at the top, left, right and back of the product to ensure proper ventilation. If there is insu cient space between the product and the sink, it may damage the sink or allow mold to grow.

Make sure that your dishwasher’s hardness level setting is correct as your area. (Refer to the “Setting the water hardness level” section on page 12)

CAUTION

WARNING

CAUTION

WARNING

CAUTION

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8_ Contents

SETTING UP YOUR DISHWASHER

9 Checking the parts and control panel 10 Meeting the installation requirements

BEFORE USING THE PRODUCT

FOR THE FIRST TIME

12 Using the water softening system 13 Using the Sound On/O function 13 Using dishwasher salt 14 Using rinse aid

LOADING YOUR DISHWASHER

15 Dishwashing guidelines 15 Using the baskets 19 Using detergent

OPERATING YOUR DISHWASHER

21 Basic instructions 21 Using the programme selection buttons 22 Using the Delay Start function 22 Using the digital display 23 Using additional functions

CLEANING AND MAINTAINING

YOUR DISHWASHER

24 Cleaning the exterior 24 Cleaning the wash cabinet 24 Cleaning the ﬁ lters 25 Cleaning the spray arms 26 Storing your dishwasher

TROUBLESHOOTING AND

INFORMATION CODES

27 Check these points if your dishwasher... 29 Information codes

PROGRAMME CHART

30 Programme chart

APPENDIX

31 Disposing the dishwasher and helping

the environment 31 Declaration of conformity 31 Speciﬁ cations

FOR STANDARD TEST

Contents

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Setting up your dishwasher _9

01 SETTING UP

Setting up your dishwasher

Be sure to have your technician follow these instructions closely to ensure the safe and normal operation of your new dishwasher.

This product comes with a separate installation manual. Refer to it for detailed installation instructions.

CHECKING THE PARTS AND CONTROL PANEL

When your dishwasher has been unpacked, make sure that you’ve received all the parts shown below. If your dishwasher was damaged during shipping, or if you do not have all the parts, contact Samsung Customer Service or your Samsung dealer.

Keep the packaging out of the reach of children to ensure their safety, after unpacking your dishwasher.

Top spray arm (not shown)

Detergent dispenser

Cutlery tray (DW-BG97/DW-BG77) Cutlery basket (DW-BG57) (see page 18)

Rinse aid reservoir

Upper basket

Control panel

Upper spray arm

Lower spray arm

Intensive zone spray disk (DW-BG97/DW-BG77)

Drain hose

Filter combination

Power cord

Salt reservoir

Aqua-Stop

WARNING

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10_ Setting up your dishwasher

1 3 4 5 6 7 8 9

Power button

Sanitize/Child Lock button

Process indicator

Start/Reset button

Programme selection buttons

Child Lock indicator

Delay Start button

Salt Reﬁ ll indicator

Intensive Zone button (DW-BG97/DW-BG77 only)

Rinse Reﬁ ll indicator

Half Load button

Delay Start indicator

Multi Tabs button

Checking the accessories

• User manual

• Installation manual

• Installation kit

• Energy label

• Funnel (Refer to the “Filling the salt reservoir” section on page 13)

MEETING THE INSTALLATION REQUIREMENTS

Power supply and grounding

Do not use an extension cord. Only use the power cord that came with the dishwasher.

When preparing for the installation, ensure that your power supply o ers:

• An AC 220-240 V / 50 Hz fuse or a circuit breaker.

• An individual branch circuit serving your dishwasher. Your dishwasher must be grounded. If your dishwasher malfunctions or breaks down, grounding will reduce

the risk of electric shock by providing a path of least resistance for the electric current. Your dishwasher comes with a power cord and a grounded, three-prong plug that can be inserted into a

properly installed and grounded outlet.

Do not connect the ground wire to a plastic plumbing line, gas line, or hot water pipe.

WARNING

Setting up your dishwasher

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Setting up your dishwasher _11

01 SETTING UP

Improperly connecting the grounding conductor can result in electric shock. Check with a qualiﬁ ed electrician or technician if you are unsure whether your dishwasher has been properly grounded.

Do not modify the plug provided with the dishwasher. If it does not ﬁ t the outlet, have a proper outlet installed by a qualiﬁ ed electrician.

Water supply

Do not drink the water from inside the dishwasher.

• The dishwasher may be connected to a cold or hot water supply, max 60ºC.

• A stopcock with a 3/4” male thread must be provided on tap.

• The water pressure must be between 0.05MPa and 0.8MPa. If the water pressure is to less, the water supply valve may not operated properly causing the dishwasher to turn o . If the water pressure is too high, a pressure reducer valve must be ﬁ tted.

You can reduce the risk of leaks and water damage by:

• Making water taps easily accessible.

• Turning o the taps when the dishwasher is not in use.

• Periodically checking the ﬁ ttings for leaks.

Using Aqua-Stop

The Aqua-Stop was invented as the perfect leakage protection system. It is attached to the water supply hose and automatically cuts o the water ﬂ ow in the event of damage to the hose.

Aqua-Stop is an electrical component.

• Take care that you do not damage the Aqua-Stop.

• Do not twist or bend the water supply hose connected to the Aqua-Stop. If the Aqua-Stop has been damaged, shut o the water taps and pull out the power plug right away.

Once these steps have been taken, contact Samsung Customer Service or a qualiﬁ ed technician.

Drain

If you are using a drain exclusively for the dishwasher, connect the drain hose to a drain that is between 30cm to 70cm o the ground.

Connecting the drain hose to a drain more than 80cm o the ground can result the water in the dishwater ﬂ owing back or draining incompletely.

Flooring

For best performance, your dishwasher must be installed on a solid, even ﬂ oor. Wooden ﬂ oors may need to be reinforced to minimize vibrations. Carpeting and soft tiles are contributing

factors to vibrations and may cause your dishwasher to move slightly while operating.

Never install your dishwasher on a platform or poorly supported structure.

Ambient temperature

Do not install your dishwasher in an area exposed to freezing temperatures. Your dishwasher always retains some water in the water valve, pump and hose and if the water freezes in the machine or hoses, it may damage the appliance and its components.

Test run

Make sure that you install your dishwasher correctly by running the Quick or Prewash cycle after the installation is complete.

CAUTION

WARNING

CAUTION

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12_ Before using for the ﬁ rst time

Before using the product for the ﬁ rst time

USING THE WATER SOFTENING SYSTEM

Better washing results require the use of soft water. Hard water contains impurities that can hinder the washing performance.

You will need to soften the water if the water supply is harder than 1.0mmol/ℓ (6°d – German scale). To do this, you need:

• Dishwasher salt.

• Conﬁ guration of the water hardness level according to your area. For more information about the water hardness level in your area, contact your local water department.

If the hardness level of your water supply is unsteady, set the dishwasher to the highest measurement. For example, if the water hardness reading ranges from 6.7mmol/ℓ to 9.0mmol/ℓ, set the dishwasher to 9.0mmol/ℓ.

The dishwasher’s default water hardness level setting is 3 (4.0-5.5mmol/ℓ). If this setting matches the water hardness level in your area, there is no need to change it.

If you need to change the water hardness level, follow the instructions below.

Setting the water hardness level

1. While holding down the Delay Start and Half Load buttons, press the Power button to

access the setting for the water hardness level.

2. Once you enter the setting for the water hardness, the current hardness level setting is displayed.

3. Use the Half Load

button to select the water hardness level from Level 0 to Level 5. (Refer to the

table below for the water hardness level setting in your area.)

If the water hardness level in your area is very low, you do not need to use dishwasher salt. However, you set the water hardness setting for the dishwasher to 0.

4. To exit the water hardness setting, press the Power

button.

Water hardness level chart

The water hardness is measured using German degrees (°dH), French degrees (°TH), or mmol/ℓ (International unit for the water hardness).

Level

Water hardness

Regeneration softening/

washing cycle(ECO program)

Salt

injection

ºdH ºTH mmol/ℓ Range

L0 <6 <10 <1.0

recycle

No No

L1 6~14 10~25 1~2.5 1/8 Yes Yes

L2 14~23 25~40 2.5~4.0 1/5 Yes Yes

L3 23~31 40~55 4.0~5.5 1/3 Yes Yes

L4 31~40 55~70 5.5~7.0 1/2 Yes Yes

L5 >40 >70 >7.0 1/1 Yes Yes

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Before using for the ﬁ rst time _13

02 BEFORE USING

USING THE SOUND ON/OFF FUNCTION

1. While holding down the Delay Start and Half Load buttons, press the Power button to

access the setting to activate/deactivate the Sound On/O function.

2. Press the Sanitize

button to activate or deactivate the Sound On/O function.

- “Rinse Reﬁ ll

” indicator turns on to indicate that Sound On function has been activated.

- “Rinse Reﬁ ll

” indicator turns o to indicate that Sound O function has been activated.

Even though Sound O function has been activated, the error sound plays when an error occurs.

3. To exit the Sound On/O setting, press the Power

button.

USING DISHWASHER SALT

Filling the salt reservoir

In order to use soft water, you need to ﬁ ll the salt reservoir with dishwasher salt.

Use dishwasher salt only. Do not use any other type of salt or solvent. This may damage the salt reservoir and the water softening system.

Always ﬁ ll the salt reservoir just before running one of complete washing programmes to prevent corrosion due to the excess salt or salty water.

1. Open the door.

2. Open the salt reservoir cap by rotating it counterclockwise.

3. Fill the salt reservoir with water(only required when switching on the

appliance for the ﬁ rst time)

4. Add the dishwasher salt.

The salt reservoir’s capacity is about 1kg. Do not overﬁ ll the salt reservoir.

5. Remove excess salt from around the salt reservoir opening and cap

seal.

If the excess salt is not removed, the salt reservoir cap may not close properly and allow salt water ﬂ ow out with negative impact to the performance.

6. Rotate the salt reservoir cap clockwise until it is completely shut.

Recommended that if spilled a lot of salt or salty water to inside Tub, run the Prewash

to clean inside Tub. Any remaining salt

grain or salty water can occur corrosion.

Depending on the size of the salt grains, it may take a while for the salt to dissolve and the “Salt Reﬁ ll

” indicator to turn o .

CAUTION

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14_ Before using for the ﬁ rst time

Checking the Salt Reﬁ ll indicator

If the “Salt Reﬁ ll ” indicator is lit, add dishwasher salt as described above.

A lit “Salt Reﬁ ll

” indicator means that there remains salt for three more cycles from the ﬁ rst switched

on.

USING RINSE AID

Filling the rinse aid reservoir

As soon as the rinse aid reﬁ ll indicator lights up on the control panel , reﬁ ll with rinse aid. Your dishwasher has been designed to use liquid rinse aid only. Using a powdered rinse aid will clog up the reservoir opening and cause the dishwasher to malfunction.

Rinse aid improves the drying performance of the dishwasher.

Do not add regular detergent into the rinse aid reservoir.

1. Remove the rinse aid reservoir cap by rotating it counterclockwise.

2. Fill the rinse aid reservoir with rinse aid.

Use the viewing port when ﬁ lling the rinse aid.

Do not ﬁ ll the reservoir above the rinse aid level as the rinse aid may overﬂ ow during the wash cycle.

3. Turn the rinse aid setting to a rinse aid amount between 1 and 6. The

higher the level, the more rinse aid will be used. If you are unable to rotate the rinse aid leveller with ease, try using a

coin.

4. Close the rinse aid reservoir cap by rotating it clockwise.

CAUTION

Before using the product for the ﬁ rst time

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Loading your dishwasher _15

03 LOADING

Loading your dishwasher

DISHWASHING GUIDELINES

Follow these simple guidelines to get the best results and save energy.

Before loading dishes

Remove food remains such as bones, fruit seeds, etc. and waste such as toothpicks, paper napkins, etc. from your dishes. Food remains and waste can damage your dishes, make noise and even result in a product malfunction.

Do not wash items that are covered with ash, sand, wax, lubricating grease or paint. These materials will damage the dishwasher and ash does not dissolve and will distribute in hole interior.

Items not suitable for the dishwasher

• Copper, brass, tin, ivory and aluminium items or with an adhesive

• Non-heat resistant plastics

• Craft items, antiques, valuable vases and decorative glassware

• Colours painted over a glaze

• Wooden cutlery and crockery or items with wooden parts

• Delicate glassware, or glassware containing lead crystal

Silverware that has been in contact with foods containing sulphur can become discoloured. These include egg yolks, onions, mayonnaise, mustard, ﬁ sh, ﬁ sh brine and marinades.

• Clouding may occur on glasses after frequent washing. Do not wash delicate glassware, or glassware containing lead crystal in the dishwasher.

Aluminium components (e.g. grease ﬁ lters) must not be cleaned with caustic, alkaline cleaning agents. These may damage the material, or in extreme cases, cause a severe chemical reaction. Use only Items e. g. glasses, porcelain and cutlery which the manufacturer declare as dishwasher-proof.

USING THE BASKETS

Handling the baskets

Do not use excessive force to slide the baskets in or out. This may damage the baskets and the items inside the baskets.

CAUTION

WARNING

CAUTION

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16_ Loading your dishwasher

Using the upper basket

Use the upper basket for mainly small, light or delicate items such as cups, saucers, glasses, dessert bowls, etc.

Adjusting the upper basket

You can adjust the height of the upper basket for additional clearance for placing large items in either the upper or lower basket.

Remove all items from the cup selves before adjusting the height. Failing to do so may damage the items and the basket.

1. Pull out the upper basket.

2. To raise the upper basket: Hold the upper basket on both sides and

gently pull it up as far as possible.

3. To lower the upper basket: Hold the upper basket on both sides, and

lift it up for a short step. And then push it down gently.

Whenever you adjust the height, make sure that the upper spray arm will not become caught on the dishes loaded in the lower basket as it spins.

Make sure that the upper basket is level. If the upper basket is raised on one side, it will prevent the door from closing fully and cause problems with the dishwasher operation.

Do not raise the upper basket on one side only. Doing so will prevent the door from closing fully and consequently cause problems with the dishwasher’s operation.

Using the lower basket

Use the lower basket for large plates and heavy items such as serving platters, pans, pots, bowls, etc. Small items such as saucers can also be placed in the lower basket.

Do not place delicate glassware in the lower basket.

CAUTION

Loading your dishwasher

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Loading your dishwasher _17

03 LOADING

Using the hinged spikes

Foldable hinged spikes allow you to make room in the lower basket for large items.

1. Flatten the hinged spikes by pressing them down.

Using the cutlery tray (DW-BG97, DW-BG77)

The cutlery tray inserts can be detached from the cutlery tray. For example, you can remove one side of the inserts to make room for larger items in the upper basket.

1. Arrange the cutlery in the cutlery tray inserts as shown.

2. Attach the inserts to the cutlery tray.

Placing large items such as cake cutters in the tray can result in interference with the top spray arm.

If spoon handles do not ﬁ t between the holders, then place them the other way round.

3. Remove the cutlery tray inserts from the cutlery tray after the end of the programme.

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18_ Loading your dishwasher

Using the cutlery basket (DW-BG57)

The cutlery basket has cover so that each knife, spoon, or fork can be placed on individual stands to prevent chipping and discolouration.

1. Place the di erent types of cutlery in the baskets as shown.

For safety purposes, place knives in the knife rack.

2. Place the cutlery basket in the lower basket.

If you are washing a small amount of cutlery only, you may separate the cutlery basket and use only one side.

Do not place long items inside the cutlery basket. The handle may be too long and interfere with the upper spray arm.

The cutlery basket can be used with the cover opened.

1. Raise the cover and attach it to the handle as shown in the diagram.

To separate the cutlery basket into two baskets, pull one side of the cutlery basket in the direction of the arrow in the ﬁ gure while holding the other side.

CAUTION

Loading your dishwasher

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Loading your dishwasher _19

03 LOADING

Using the cup selves

You can place cups, small items and long cooking utensils on the cup selves. This is also a very convenient way to wash wine glasses. Place wine glasses on the pegs of the cup selves. The cup selves can also be folded back when not in use.

Do not adjust the level of the upper basket with the glass supports propped up. This will make it impossible to push in the upper basket.

USING DETERGENT

All dishwasher programme, except for for Prewash , require detergent in the detergent compartment. Add the correct amount of detergent for the selected programme to ensure the best performance.

Use dishwasher detergent only. Regular detergent produces too much foam, which may decrease the dishwasher’s performance or cause it to malfunction.

Do not breathe in the fumes of dishwasher detergent or swallow it. Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions. If you have inhaled the fumes of detergent or swallowed it, seek medical attention immediately.

Keep dishwasher detergent out of the reach of children.

Filling the detergent dispenser

1. Open the detergent dispenser ﬂ ap by pushing the detergent dispenser release catch.

The ﬂ ap is always opened at the end of a dishwashing cycle.

2. Add the recommended amount of detergent into the main wash detergent compartment.

3. Close the ﬂ ap by pushing it to the left and then pressing it down.

CAUTION

WARNING

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20_ Loading your dishwasher

4. For better cleaning result, especially if you have very dirt items, add

small amount(about 8g) of detergent on the door. That will act in prewash phase.

Using multi tabs

You can also use 2-in-1, 3-in-1, or 4-in-1 multi tabs. Multi tabs, depending on the type, combine dishwasher detergent with rinse aid and/or dishwasher salt.

Refer to the manufacturer’s instructions before using a multi tab product and verify that it is suitable for the water hardness level in your area.

1. Push the detergent dispenser’s release catch and open the detergent

dispenser ﬂ ap.

2. Add the multi tab into the main wash detergent compartment and

close the ﬂ ap.

3. Push the Multi Tabs

button on the control panel to activate the

Multi Tabs function.

Loading your dishwasher

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Operating your dishwasher _21

04 OPERATING

Operating your dishwasher

BASIC INSTRUCTIONS

1. Open the door.

2. Load the baskets.

Do not overload the baskets.

3. Make sure the spray arms are not obstructed.

4. Add the appropriate amount of dishwasher detergent into the dispenser and on the door (if required).

5. Push the Power

button to turn on the dishwasher.

6. Select a programme appropriate for the type of load. (Refer to the “Using the programme selection buttons” section on page 21.) The indicator for the selected programme illuminates.

7. Select any additional functions. This turns on the corresponding indicators.

8. Push the Start/Reset

button and close the door to start.

9. When the wash cycle if completed, the dishwasher sounds a chime. The power is automatically turned o after 10 minutes.

10. Unload the baskets.

Unload the lower basket, the upper basket, and the cutlery tray (if loaded) in this order. This will prevent water from the upper basket dropping onto items in the lower basket.

USING THE PROGRAMME SELECTION BUTTONS

Select a programme appropriate for the type of load and soiling.

Symbol Programme Description

Intensive 70ºC Heavily soiled items include pots and pans

Auto 40~65ºC

Lightly to heavily soiled daily using items, automatic detection of the amount of soils

Express 65ºC Normally soiled daily using items, with short cycle time

ECO 45ºC

Normally soiled daily using items, with reduced energy and water consumptions

Quick 50ºC Lightly soiled with very short cycle time

Delicate 40ºC Lightly soiled delicate items

Prewash

Cold rinse for remove only dirt on dishes stored for a long time or soaking dishes which are dried up before other programme running.

CAUTION

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22_ Operating your dishwasher

Interrupting a programme

If you open the door while a programme is in progress, the programme is temporarily halted. To resume the programme, simply close the door.

The water in the dishwasher may be extremely hot. Only open the door when absolutely necessary and exercise extreme caution.

Changing a programme

If a programme has already started and you want to change it, follow the instructions below:

If the detergent dispenser ﬂ ap has been opened, do not change the programme.

1. Open the door to interrupt the programme.

2. Push and hold the Start/Reset

button for 3 seconds to reset the programme.

• Once the programme is reset, the dishwasher will perform a 1 minute drain. You will be able to change the programme once the draining ends.

• To skip the draining process, press the Power

button to turn the dishwasher o and then press the button again to turn it back on. You will have to select additional functions again.

3. Change the programme and push the Start/Reset

button.

4. Close the door to start the new programme.

USING THE DELAY START FUNCTION

You can set the dishwasher to start a programme at a later time by choosing a delay of between 1 and 24 hours (in 1 hour increments).

1. Open the door and load the baskets.

2. Add the appropriate amount of dishwasher detergent into the dispenser and on the door (if required).

3. Push the Power

button to turn on the dishwasher.

4. Select the programme and functions.

5. Set the delay time using the Delay Start

button.

6. Push the Start/Reset

button. The Delay Start indicator lights up, and the clock begins to count

down.

7. To cancel the Delay Start function, press and hold the Start/Reset

button for 3 seconds to reset the

programme.

USING THE DIGITAL DISPLAY

The digital display shows the remaining wash time, status information (Delay Start, Salt Reﬁ ll, Rinse Reﬁ ll, and Child Lock) and error codes. If an error occurs while the product is operating, the code associated with the error is displayed and a beeping sound will be played. Refer to the “Information codes” section on page 29.

Time display

The time display area indicates the time remaining until the end of the selected programme in hours and minutes.

The time remaining may vary even with the same programme. This can be due to di erence in water temperature, the reactivation cycle, and the size and state of the load.

CAUTION

Operating your dishwasher

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Operating your dishwasher _23

04 OPERATING

Salt Reﬁ ll indicator

If the “Salt Reﬁ ll ” indicator is lit, it means the dishwasher is low on dishwasher salt and needs to be reﬁ lled. To reﬁ ll the salt reservoir, refer to the “Filling the salt reservoir” section on page 13.

Rinse Reﬁ ll indicator

If the “Rinse Reﬁ ll ” indicator is lit, it means the dishwasher is low on rinse aid and requires a reﬁ ll. To reﬁ ll the rinse aid reservoir, refer to the “Filling the rinse aid reservoir” section on page 14.

USING ADDITIONAL FUNCTIONS

Intensive Zone

Use this function for hard-to-clean, heavily soiled dishes, pot & pan, and dishes with heavy oil. Locate items above the Intensive zone spray disk (refer to the “Checking the parts and control panel” section on page 9) and press the Intensive Zone button.

Half Load

For small amount of loading items, use either the upper or lower basket only to save energy. Press the Half Load

button to select the upper or lower basket.

Multi Tabs

If you wish to use a 2-in-1, 3-in-1, or 4-in-1 multi tablet detergent, select a programme and then push the Multi Tabs button. (The Multi Tabs function is available with all programme except Prewash .)

When you select the Multi Tabs function, the “Rinse Reﬁ ll

” indicator turns o .

Sanitize

Push the Sanitize button for the best possible hygiene in your dishwasher. At the ﬁ nal rinse it heat up to 70ºC and hold this temperature for a several minutes.

This function is available with all programme except Prewash

and Delicate .

Child Lock

The Child Lock function locks all buttons so that the selected programme cannot be changed.

Activating/Deactivating

To activate or deactivate the Child Lock function, push and hold the Sanitize button for 3 seconds. The “Child Lock ” indicator turns on to indicate that Child Lock function has been activated.

Activating the Child Lock function locks all buttons.

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24_ Cleaning and maintaining your dishwasher

Cleaning and maintaining your dishwasher

Keeping your dishwasher clean improves its performance, reduces unnecessary repairs, and prolongs its life.

CLEANING THE EXTERIOR

It’s best to clean spills on the exterior of your dishwasher as they occur. Use a soft, damp piece of cloth to gently wipe away spills and dust from the control panel.

Do not use benzene, wax, thinner, chlorine bleach, or alcohol. These chemicals may discolour the inner walls of the dishwasher and cause stains.

Do not clean the dishwasher by sprinkling water over it. In particular, protect the electrical components from coming into contact with water.

If your dishwasher has a stainless steel door panel, it can be cleaned with a stainless steel cleaner for Home Appliances or similar product using a clean, soft cloth.

CLEANING THE WASH CABINET

If there are limescale or grease deposits in the cabinet, remove these by damp cloth or run a programme which has highest rinsing temperature without any loading items after ﬁ lling detergent dispenser with dishwasher detergent.

Do not remove the front seal on the container. Removing the seal can cause the dishwasher to leak or malfunction.

CLEANING THE FILTERS

1. Turn o the dishwasher.

2. Rotate the ﬁ lter insert counterclockwise to unfasten and then detach the

ﬁ lter insert.

3. Remove the ﬁ ne ﬁ lter (ﬂ at rectangular).

CAUTION

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Cleaning and maintaining your dishwasher _25

05 CLEANING AND MAINTAINING

4. Disassemble the coarse ﬁ lter and micro ﬁ lter.

5. Remove any dirt or other remains from the ﬁ lters and rinse them under

running water.

6. Reassemble the ﬁ lters in the reverse order of the dissasembly, replace

the ﬁ lter insert, and rotate clockwise to the close arrow.

If the ﬁ lter insert is not closed properly, the performance will be decreased.

CLEANING THE SPRAY ARMS

If the dishwasher continues to perform poorly or the jets on the spray arms seem clogged, clean the spray arms. When removing the spray arms, take care as they break easily.

Turn o the dishwasher before removing the spray arms.

Cleaning the spray arms

1. Remove the cutlery tray insert (DW-BG97/DW-BG77). (Refer to the

“Using the baskets” section on page 15.)

2. Rotate the handle on the middle of the top spray arm in the

counterclockwise direction and detach the arm.

3. Unfasten and remove the nut holding the upper spray arm in place and

detach the arm.

CAUTION

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26_ Cleaning and maintaining your dishwasher

4. Remove the lower basket.

5. Firmly pull the lower spray arm upward at once to remove it.

6. Use a pointed object such as a toothpick to push out food particles in

the spray arm’s jets.

7. Rinse thoroughly under running water.

8. Reattach the spray arms and check that they rotate freely.

STORING YOUR DISHWASHER

If you need to store your dishwasher for an extended period of time, ﬁ rst drain the unit fully and then disconnect the water hose. Your dishwasher can become damaged if water is left in the hoses and internal components before storing it. After draining and disconnecting the dishwasher, be sure to turn o the water supply valve and circuit breaker.

Cleaning and maintaining your dishwasher

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Troubleshooting and information codes _27

06 TROUBLESHOOTING

Troubleshooting and information codes

CHECK THESE POINTS IF YOUR DISHWASHER...

PROBLEM POSSIBLE CAUSE SOLUTION

Will not start.

The door is not closed completely. The Start/Reset

button is not

selected.

Check that the door is latched and closed completely. Press the Start/ Reset button before closing the door.

No programme is selected. Select a programme.

The power cord is not connected. Connect the power cord.

There is no water supplied.

Check that the water supply valve is open.

The control panel is locked.

Deactivate the Child Lock function to unlock the control panel.

Has a bad odour.

There is water left over from the last cycle.

Add detergent without loading dishes and run the Auto

programme to clean the

dishwasher.

Has water remaining after the programme has ﬁ nished.

The drain hose is folded or clogged. Straighten and unclog the hose.

Has food particles remaining on the dishes.

An inappropriate programme was been selected.

Select a programme according to the soil level of the dishes as directed in this manual.

The ﬁ lter is contaminated or not correctly fasten.

Clean the ﬁ lter and make sure the ﬁ lters are ﬁ tted properly.

No dishwasher detergent or not enough detergent is being used.

Use an automatic dishwasher detergent or use more detergent.

The pressure of the supplied water is low.

The water supply pressure must be between 0.05MPa and 0.8MPa.

Spray arm jets are clogged. Clean the spray arms.

The dishes are improperly loaded.

Rearrange the dishes so they have good water access and do not interfere with spray arm and dispenser operation.

The water is too hard.

Check salt reﬁ ll indicator and reﬁ ll dishwasher salt.

Does not dry dishes well.

There is no rinse aid in the dispenser or not enough rinse aid was used.

Check the dispenser and add rinse aid.

Check rinse aid setting.

Multi taps were used without selecting the Multi Tap function.

Select the Multi Tap function or use rinse aid.

Glasses and cups with concave bottoms hold water.

This water may spill onto other items when you are unloading.

After ﬁ nishing the cycle, empty the lower rack ﬁ rst and then the upper, this will avoid water dripping from the upper rack onto the dishes in the lower rack.

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28_ Troubleshooting and information codes

PROBLEM POSSIBLE CAUSE SOLUTION

Is too noisy.

The dishwasher beeps when the dispenser cover is opened and during the initial stage of draining the pump operation.

This is a normal operation.

The dishwasher is not level. Ensure that the dishwasher is level. There is a ‘chopping’ sound

because an arm is bumping against the dishes.

Rearrange the dishes.

Leaves a yellow or brown ﬁ lm on cups or dishes

This can occurs from co ee and tea soils.

Use programme with higher temperature.

Does not have any indicators lit.

The power cord is not connected. Connect the power cord.

Does not have smoothly rotating arms.

The arms are clogged with food particles.

Clean the arms.

Leaves a white coating on cutlery or crockery after cleaning.

Hard water was used.

Check the salt ﬁ ll indicator and softener setting is correct according to the water hardness of your area.

Check salt reservoir cap is correctly ﬁ tted.

Starts by itself. (DW-BG97)

The dishwasher has not been turned on for more than two days.

This is an automated drying cycle that keeps the SDP clean and is not a malfunction. (If you wish to stop the cycle, press the Power button.)

Troubleshooting and information codes

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Troubleshooting and information codes _29

06 TROUBLESHOOTING

INFORMATION CODES

Information codes are displayed to help you better understand what is occurring with your dishwasher. If any of the codes below occur, you should select the Reset option and follow the respective instruction.

CODE SYMBOL MEANING SOLUTION

bE2 Button key error

Check any button is pressed more than 30 sec.

3E, AE Internal communication error Turn o and restart the appliance.

5E Drain error

Check whether the drain hose is clogged or folded.

4E Water supply error

Make sure the water supply valve open.

4E1 Hot water supply

Make sure the temperature of supplied water is not higher than 80 ºC.

HE, HE1 Heater error

Turn o and unplug the power plug, close water supply valve and contact service center.

tE Temperature sensor error

1E Low water level error

PE Flow changer error Turn o and restart the appliance.

LE Leakage error

Turn o and unplug the power plug, close water supply valve and contact service center.

OE Over water level error

For more information about the error codes, or if you are unable to resolve the problem using the suggested solution, refer to the back of this manual and contact your Samsung Customer Service centre.

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30_ Programme chart

Programme chart

PROGRAMME CHART

Soil level Intensive 70 Auto 40-65 Express 65 Eco 45 Quick 50 Delicate 40 Prewash

Amount of

food remains

Heavy

Very light to

Heavy

Normal Normal Light Light Very light

Program

sequence

Prewash 

Mainwash 

1st rinse  2nd rinse  Hot rinse 

Dry 

End

Prewash 

Mainwash 

1st rinse 

(2nd rinse) 

Hot rinse 

Dry 

End

Prewash 

Mainwash 

1st rinse  Hot rinse 

Dry 

End

Prewash 

Mainwash 

1st rinse  Hot rinse 

Dry 

End

Mainwash 

1st rinse 

Hot rinse 

End

Prewash 

Mainwash 

1st rinse  Hot rinse 

Dry 

End

Cold rinse 

End

Water

consumption

(L)

17.3 9.1~18.5 11.6

10 (DW-BG97, DW-BG77)

12 (DW-BG57)

10.5 10.1 3.7

Energy

consumption

(kWh)

1.5 0.8-1.6 1.2

0.83

(DW-BG97)

0.90

(DW-BG77)

0.97

(DW-BG57)

1.0 0.7 -

The wash time varies depending on the options you add, and on the pressure and temperature of the supplied water.

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+ 80 hidden pages

Samsung DW-BG97 Series, DW-BG57 Series, DW-BG77 Series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual