Samsung DW80J3020 Series, DW80J3020US User Manual

Dishwasher

DW80J3020 Series

user manual

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Thank you for purchasing this Samsung product.

contents

SETTING UP YOUR DISHWASHER

6

USING YOUR DISHWASHER

8

6 Unpacking your dishwasher
6 Checking parts
7 Meeting installation requirements

8 Control panel
9 Cycle selector
10 Progress lights
10 Display
11 Basic guidelines for operation
13 Removing the plate support
14 Adjusting the height of the upper rack
14 Removing the upper rack
15 Loading the lower rack
15 Loading the upper rack
16 Using the cutlery basket
17 Using the dispenser

CLEANING AND MAINTAINING YOUR

DISHWASHER

19

CYCLES

21

TROUBLESHOOTING

22

APPENDIX

19 Cleaning the exterior
19 Cleaning the interior
19 Cleaning the nozzles
20 Storing your dishwasher

21 Cycle chart

22 Check these points if your dishwasher…
25 Information codes

26 Helping the environment
26 Specifi cations

26

English - 2

safety information

Throughout this manual, you’ll see Warning and Caution notes. These
important safety instructions do not cover all possible situations that might occur.

It is your responsibility to use caution when installing, maintaining, and operating
your dishwasher. Samsung will not be liable for any damage resulting from
improper use.

IMPORTANT SAFETY INSTRUCTIONS

What the icons and signs in this user manual mean :

Safety information

WARNING

CAUTION

CAUTION

When using the dishwasher, follow basic precautions, including the following:

WARNING

Read all instructions before using the dishwasher.

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in personal injury or property
damage.

To reduce the risk of fi re, explosion, electric shock, or personal injury when using
your dishwasher, follow these basic safety precautions:

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicity.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the service center for help.

As with any equipment using electricity, water, and moving parts, potential hazards exist.
Use the dishwasher only for its intended function.
Use only detergents or wetting agents recommended for use in a dishwasher, and keep

them out of the reach of children.
When loading items to be washed:

- Locate sharp items so that they are not likely to damage the door seal, and

- Load sharp knives with the handles up to reduce the risk of cut-type injuries.

Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent.
For plastic items not so marked, check the manufacturer’s recommendations.

Do not touch the HEATING ELEMENT during or immediately after use.

SAVE THESE INSTRUCTIONS

English - 3

safety information

WARNING : When using your dishwasher, follow basic precautions, including the following:

WARNING

1. Read all instructions before using the dishwasher.

2. Use the dishwasher only for its intended function.

3. Use only detergents or wetting agents recommended for use in a dishwasher and keep them

out of the reach of children.

4. When loading items to be washed:

- locate sharp items so that they are not likely to damage the door seal, and

- load sharp knives with the handles up to reduce the risk of cut-type injuries.

5. Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For
plastic items not so marked, check the manufacturer’s recommendations.

6. Do not touch the HEATING ELEMENT during or immediately after use.

7. Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

8. Do not tamper with controls.

9. Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

10. To reduce the risk of injury, do not allow children to play in or on a dishwasher.

11. Under certain conditions, hydrogen gas may be produced in a hot-water system that has

not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water
system has not been used for such a period, before using the dishwasher turn on all hot­water faucets and let the water fl ow from each for several minutes. This will release any
accumulated hydrogen gas. As the gas is fl ammable, do not smoke or use an open fl ame
during this time.

12. Remove the door to the washing compartment when removing an old dishwasher from
service or discarding it.

WARNING:

This product contains chemicals known to the State of California to cause cancer and

WARNING

reproductive toxicity.

• After unpacking the dishwasher, keep the packaging out of the reach of children.

CAUTION

• The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher by

yourself. Two or more people are needed to move a dishwasher and avoid potential injuries.

• As with any equipment using electricity, water, and moving parts, potential hazards exist.

• Do not install the dishwasher near electrical components. Keep the dishwasher away from

open fl ames.

• Install and level your dishwasher on an uncarpeted fl oor that can support its weight.

• Your dishwasher must be properly grounded. Never connect it to an ungrounded outlet. See

page 7 for more information on grounding your dishwasher.

• Connect the ground wire to the green ground connector in the terminal box.

• After the dishwasher is installed, check that the drain hose is properly connected and

that there is no leakage from the hose connectors. If the drain hose is loose, it may cause
property damage.

• The water supply line is susceptible to breakage. As time goes by, it becomes less fl exible.
Check the line periodically. If it is swollen, torn, cut, or there is a water leak, replace it
immediately.

• To safely operate this appliance, familiarize yourself with its operations and exercise care
when using it.

SAVE THESE INSTRUCTIONS

English - 4

• Do not put gasoline, solvents, or other flammable materials inside the dishwasher. Do not
wash dishes exposed to these materials.

• Keep your dishwasher detergent out of the reach of children. Detergent has an adverse
effect on human organs. It contains elements for polishing and is corrosive. Avoid letting the
detergent come into contact with your skin and eyes.

• Do not push or place pressure on the door when it is open, as this may damage the
dishwasher or cause harm.

• Do not allow children to play in or on the dishwasher. They may harm themselves or damage
the dishwasher.

• Disconnect the power cable (or set the circuit breaker to off) before servicing your
dishwasher.

• Do not repair, replace, or service any part of your dishwasher yourself. Disassembly, repairs,
and modifi cations are permitted by authorized service technicians only. Work done by an
unauthorized person may void your warranty.

• Before disposing of your dishwasher, remove the door of the washing compartment or the
door latch so that children or small animals cannot get trapped inside.

• If the dishwasher is left unused for an extended period of time, turn off the water supply.

• This dishwasher is intended for residential use only.

BEFORE USING YOUR DISHWASHER

WARNING

WARNING

Tip-Over Hazard

- Do not use the dishwasher until it is correctly installed.

- Do not push down on an open door.

- Do not place excessive weight on the open door.

Safety information

Electric Shock Hazard

Failure to follow these instructions can result in death, fi re, or electric shock:

- Electrically ground the dishwasher

- Connect the ground wire to the green ground connector in the junction box.

- Do not use an extension cord.

SAVE THESE INSTRUCTIONS

English - 5

setting up your dishwasher

Be sure to have your installer follow these instructions closely so that your new
dishwasher works properly and that you’re not at risk of injury when washing
dishes.

UNPACKING YOUR DISHWASHER

• Once your new dishwasher has been delivered to you, carefully unpack it and check for any damage.
If the dishwasher has been damaged, make note of it on the waybill and keep a copy. Do not install the
dishwasher, and contact Samsung Customer Service at the number listed below.

• If there is no damage to the product, you can proceed with the installation. If you are going to install it
yourself, make sure to read through the installation guide and follow the directions inside.

• After unpacking your dishwasher, keep the packaging out of the reach of children to ensure their safety.

CHECKING PARTS

When your dishwasher has been unpacked, make sure you’ve received all the parts shown below.
If your dishwasher was damaged during shipping, or if you do not have all the parts, contact Samsung

Customer Service at 1-800-SAMSUNG (726-7864)

Air brake

Base

Dispenser

Door

Middle nozzle

Upper rack Lower rack Cutlery rack

Accessory parts - User/Installation manual, Installation Kit.

Lower nozzle

Control panel

Vapor vent cover

English - 6

MEETING INSTALLATION REQUIREMENTS

Electrical supply and grounding

To prevent the risk of fire, electric shock, or personal injury, all wiring and grounding must be
done in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest Revision and
local codes and ordinances. It is the personal responsibility of the appliance owner to provide
adequate electrical service for this appliance.

Never use an extension cord.

CAUTION

When preparing for installation, ensure that your power supply provides:

• An individual branch circuit serving only your dishwasher with a 120 Volt, 60 Hz,15 AMP fuse
or circuit breaker.

Your dishwasher must be grounded. If your dishwasher malfunctions or breaks down, grounding
will reduce the risk of electric shock by providing a path of least resistance for the electric
current.

Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.

WARNING

GROUNDING INSTRUCTIONS

For a permanently connected appliance:

This appliance must be connected to a grounded metal, permanent wiring system, or an
equipment-grounding conductor must be run with the circuit conductors and then connected to
the equipment-grounding terminal or lead on the appliance.

Water supply

The hot water supply line pressure must be between 20 ~ 120 psi (140 ~ 830 kPa).
Adjust the water heater to deliver water between 120 °F (49 °C) ~ 149 °F (65 °C).

Most plumbing supply stores sell water supply lines of various lengths up to 10 feet
(305cm) long.
You can reduce the risk of leaks and water damage by:

Setting up your dishwasher

• Making water faucets easily accessible.

• Turning off faucets when the dishwasher is not in use.

• Periodically checking for leaks at water supply line fittings.

Before using your dishwasher for the first time, check all connections at the water supply valve
and faucets for leaks.

WARNING

Flooring

For safety, your dishwasher must be installed on a solidly constructed fl oor.
Never install your dishwasher on a platform or poorly supported structure.

Your dishwasher must be properly installed in accordance with the Installation Guide before you use it.
If you did not receive an Installation Guide with your dishwasher, you can obtain one by visiting our website
at www.samsung.com.

English - 7

using your dishwasher

CONTROL PANEL

DW80J3020 Series

When you press the POWER button, the entire display turns on and off, and
then the light of the most recently fi nished cycle lights up.

1

POWER

PROGRESS

2

LIGHT

CYCLE

3

SELECTOR

CONTROL

4

LOCK

5

SANITIZE

When the cycle you selected has fi nished, all other indicator lights are turned
off and the “End” light is illuminated for 10 minutes.

Then, the Power turns off automatically.
Progress information (Wash, Rinse, Dry, End)

The progress light that corresponds to the current operation turns on to show
the progress of the cycle.

Select the appropriate wash cycle depending on the soil level of your dishes.
After you select a cycle, the Cycle On light for that cycle lights up.

If you want to cancel the selected cycle, press the selected cycle button again.
This option allows you to lock the buttons on the control panel so children

cannot accidently start the dishwasher by pressing the buttons on the panel.
To lock and unlock the buttons on the control panel, hold the Sanitize button

down for three (3) seconds.

- When Power is On : Hold down the Sanitize button for three (3) seconds.

- When Power is Off : Push the POWER button fi rst, and then hold down the
Sanitize button for three (3) seconds.

During the Sanitize cycle, the temperature rises to 162 °F (72 °C) in the fi nal
rinse cycle for high temperature sanitization.

If you select the Sanitize option, the “Sanitize” lamp blinks when the water
temperature reaches the sanitary temperature (over 155 °F (68 °C)), and then
remains illuminated until the Sanitize option ends. When you open the door or
press the POWER button, the “Sanitize” lamp turns off.

The Sanitize feature operates in accordance with NSF/ANSI Standard
184 for Residential Dishwashers. Certifi ed residential dishwashers are
not intended for licensed food establishments. Your dishwasher is NSF
Certifi ed.

4 76531 2

The cycle that is NSF certifi ed is the Heavy Cycle with the sanitize option
selected.

English - 8

Displays information (Low Rinse, Control Lock).

6

DISPLAY

The “Low Rinse” light turns on when you need to refi ll the rinse aid agent
and the “Control Lock” light turns on/off when you activate Control Lock/
Unlock.

To start the cycle, press the POWER button, select the cycle and options you

7

START

want, and then press the START button to begin the cycle.
To cancel a cycle currently running and drain the dishwasher, hold down the

START button for three (3) seconds.

You can select the Sanitize option before starting a cycle. If you change the cycle after selecting an
option, the original cycle is reset.

CYCLE SELECTOR

DW80J3020 Series

1 2 3 4

using your dishwasher

1

Auto

2

Normal Use this cycle for regular dinner dishes.

3

Heavy Use this cycle for heavily soiled dishes.

4

Quick+ Use this cycle for lightly soiled dishes.

This cycle detects the level of soil and automatically initiates the optimal cycle
after a few minutes of operation.

English - 9

using your dishwasher

PROGRESS LIGHTS

DW80J3020 Series

1 2 3 4

1

Wash

2

Rinse

3

Dry

4

End

When the dishwasher starts a cycle, the light corresponding to the current operation turns on to show
the progress of the cycle. When that portion of the cycle is complete, the illuminating light turns off.

When the dishwasher is in a wash portion of a cycle, the “Wash” light is
illuminated.

When the dishwasher is in a rinse portion of a cycle, the “Rinse” light is
illuminated.

When the dishwasher is in a drying portion of a cycle, the “Dry” light is
illuminated.

After the dishwasher has completed all portions of a cycle, all other indicator
lights are turned off and the “End” light is illuminated for 10 minutes.

If you open the door when the “End” light is illuminated, it turns off
immediately.

DISPLAY

DW80H3020 Series

1

2

1

Low Rinse

When “Low Rinse” remains illuminated, the rinse aid dispenser is empty or
nearly empty. Refi ll the rinse aid agent dispenser.

2

Control Lock When you select Control lock, the “Control Lock” indicator light is illuminated.

English - 10

BASIC GUIDELINES FOR OPERATION

1. Open the door and load your dishes (see page 15).

- Remove any food remains from the dishes before placing them in the rack(s).

- Place dishes into the upper and lower racks.

- After placing the dishes into the racks, rotate the nozzles by hand to check whether any of the

dishes will interfere with them.

- Make sure the dishes will not prevent the detergent dispenser from opening.

2. Add detergent to the dispenser (see page 17).

- Make sure to use only automatic dishwasher detergent.

- Refer to “Using the dispenser” on how to add detergent.

3. Close the door, and then press the POWER button.

- When you press the POWER button, the entire display turns on and off, and then the cycle light of

the most recently fi nished cycle lights up.

- If “Low Rinse” is illuminated, you should refi ll the rinse aid dispenser to improve washing and drying

performance.

4. Select an appropriate cleaning cycle depending on the soil level of the dishes (see pages 9
and21).

- Press the appropriate cycle button.

- When you press a cycle button, the cycle indicator light is illuminated. If you press the cycle button

again, the light turns off and the cycle is canceled.

- For information about selecting a cycle according to the soil level of the dishes, see “Cycle

selector” on page 9.

5. Press the START button.

- After you close the door and press the START button or you press the START button and close the

door, the dishwasher starts the selected cycle after a few seconds.

6. When the wash cycle is completed.

- The “End” light illuminates and the dishwasher sounds a chime.

- The power is automatically turned off after 10 minutes.

using your dishwasher

If you want to load more dishes or pause the dishwasher while it is already running, make sure to open
the door slowly and carefully as there is a possibility of injury from the hot steam inside the dishwasher.

CAUTION

(If the door is opened while the dishwasher is running, a safety mechanism is activated and stops the
cycle.)

You should use rinse aids for better drying performance. You can further improve drying performance
by also selecting the Sanitize option.

If the “Low Rinse” lamp lights during a cycle, the dishwasher adds 30 more minutes to the Drying
cycle automatically after the “End” light illuminates.

When the water temperature of the last rinse of the sanitize option reaches the sanitary temperature
(over 155 °F (68 °C)), the “Sanitize” lamp blinks, and then remains illuminated until the Sanitize option
ends. When you open the door or press the POWER button, the “Sanitize” lamp turns off.

English - 11

using your dishwasher

Do not wash the following items

WARNING

• Acrylic of Aluminum items: Dishes with printed gold rim decoration may become

discolored.

• Dishes treated with adhesive: Treated plastics, wood, ivory, copper, and tin may come

loose.

• Plastics with a temperature tolerance less than 194 °F (90 °C) : Thin plastics wash and

dry poorly, and may be damaged due to elevated wash temperatures.

• Tin: Tin should be washed by hand and dried immediately as it may rust.

• Wooden utensils: Wooden items may crack.

When using the dishwasher, try to arrange the dishes properly as described on page 15.

WARNING

• You should remove food remains such as bones, fruit seeds, etc. and any other waste such

as toothpicks, paper, etc. from the dishes as these may cause damage to the dishes, create
noise, or cause the dishwasher to malfunction.

• Select the appropriate cycle depending on the level of soil and the type of dishes.

• Use only the proper amount of detergent and rinsing agent.

English - 12

REMOVING THE PLATE SUPPORT

You can adjust the angle of the tines in the upper rack to three different positions to match the size and
shape of your dishes. To adjust the tines, grasp the handle at the back of the rack and push it left or right.

See the illustration below.
In the lower rack, you can easily remove the plate support to make room for large items such as pots and

pans. To remove the plate support, lift up the handles (A). To refi t the plate support, align it so it is in place,
and then push down on the handles (A). To fold down the fold-down tines on the lower rack, remove the
rack from the dishwasher, turn the rack over, grasp the tine (B), and then adjust it backward. See the
illustration below.

Upper rack

using your dishwasher

Lower rack

English - 13

using your dishwasher

ADJUSTING THE HEIGHT OF THE UPPER RACK

You can adjust the height of the upper rack in your Samsung dishwasher so that the lower rack can
accommodate larger sized dishes. Depending on where you set the upper rack height, the lower rack can
accommodate plates up to 14 in. (36 cm) in diameter and the upper rack can accommodated plates up to
12 in. (30 cm) in diameter.

DW80J3020 Series

To adjust the height of the upper rack, follow these steps:

1. Remove the upper rack following the directions in Removing the
Upper Rack below.

2. If you want to lower the upper rack, re-install the rack as shown in
Figure A to the right.

3. If you want to raise the upper rack, re-install the rack as shown in

Figure B to the right.

We recommend adjusting the height of the upper rack before
loading dishes into the rack. If you adjust the the rack after loading

CAUTION

the dishes, you may damage the dishes.

REMOVING THE UPPER RACK

Pull the upper rack towards the front and then remove it by lifting it up slightly and pulling it towards the
front. See the illustrations below.

While the upper rack is removable, it must be installed for the dishwasher to operate properly.
If you attempt to operate the dishwasher without the rack, noise will occur and the dishwasher will

CAUTION

perform poorly.

Step 1. Step 2. Step 3.

English - 14

LOADING THE LOWER RACK

Load cookware (pots, pans, etc.), up to 14 in. (36 cm) in diameter into the lower rack. The lower rack has
been especially designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes, and plates.

Load your plates into the center column of the rack so their open sides face towards the right. Load large
items such as pans and pots into the dishwasher so their open sides face downwards. We recommend
loading cups, stemware, and small plates into the upper rack.

See the recommended loading patterns below.

8 place setting 10 place setting 12 place setting

LOADING THE UPPER RACK

The upper rack has been designed for small plates, mugs, glasses, and plastic items marked “dishwasher
safe”. Load your plates into the dishwasher so their open sides face each other.

Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom
of the upper rack. (Check this by rotating the nozzle by hand.)

When loading dishes, pull the upper rack out suffi ciently so you can load it without striking the counter
above.

using your dishwasher

8 place setting 10 place setting 12 place setting

Using the glass support

You can load cups or glasses onto the glass support. This is also
very convenient for washing wine glasses. Hang your wine glasses
onto the pegs of the glass support.

You can fold the glass support back when it is not being used.

English - 15

using your dishwasher

Loading the large items

You can load large items such as pans and pots into the lower rack.
Make sure pot handles and other items do not interfere with rotation of

the nozzles.

USING THE CUTLERY BASKET

The cutlery basket consists of two compartments.
You can place each knife, spoon, or fork separately into the spoon stands in the basket’s covers to prevent

chipping and discoloration.

DO NOT let any item extend through the bottom.

1

Small forks

2

Spoons

3

Knives

4

Large spoons and forks

5

Medium-sized forks

6

Remaining items

1 532 4

Suggested arrangement for a 12 place setting

The spoon stands as seen from above with the suggested placement of cutlery items. Match the numbers
in the diagram to the numbers in the list of cutlery items above.

You can use the cutlery basket with the cover open. Refer to the
illustration to the right.

English - 16

USING THE DISPENSER

Filling the detergent dispenser

1. Open the cover by pushing the cover latch downwards.

2. Add the recommended amount of detergent to the main

wash dispenser. See the table below.

3. Close the dispenser cover. You will hear a ‘click’ when it is
closed correctly.

using your dishwasher

Cover latch

‘Click’

4. When you select the Heavy cycle, add the recommended

amount of detergent to the pre-wash dispenser. See the
table below.

The cover opens automatically to dispense the detergent during the wash.

CYCLE

Auto, Normal, Quick+ 0.5 oz (15 g) No detergent

Heavy 0.7 oz (20 g) 0.2 oz (5 g)

The numbers inside the dispenser refer to grams.

AMOUNT OF DETERGENT

Main wash dispenser Pre-wash dispenser

English - 17

Avoid overfi lling the
dispenser

using your dishwasher

Filling the rinse aid dispenser

Your dishwasher has been designed to use liquid rinse aid.

The use of a rinse aid greatly improves the drying performance after the fi nal rinse.

1. Turn the dispenser knob counterclockwise to open the
cover.

2. Pour rinse aid into the opening until the indicator points to
“MAX” Avoid overfi lling the dispenser.

3. Adjust the amount of rinse aid released during the rinse
operation.

You can choose one of four levels (1 ~ 4). The higher the
number, the larger the amount of rinse aid released. The
factory default is 3.

When the rinse dispenser is fi lled up, it is good for about
40washes.

4. Close the cover.
Turn the dispenser knob clockwise.

We strongly recommended using only liquid rinse aid.

CAUTION

Avoid overfi lling the
dispenser

English - 18

cleaning and maintaining your
dishwasher

Keeping your dishwasher clean improves its performance, reduces unnecessary
repairs, and lengthens its life.

CLEANING THE EXTERIOR

It’s best to clean spills on the outside of your dishwasher as they occur. Use a soft, damp cloth on the
control panel to gently wipe away spills and dust. Do not use benzene, wax, thinner, chlorine bleach, or
alcohol. These materials may discolor the inner walls and cause stains. Do not clean the dishwasher by
sprinkling water over it and avoid letting water come into contact with any of the electrical parts.

If your dishwasher has a stainless steel door panel, you can clean it with a stainless steel cleaner for
home appliances or a similar product using a clean, soft cloth.

CLEANING THE INTERIOR

Clean the interior of your dishwasher periodically to remove any dirt or food particles. Wipe the inside of
the dishwasher and the inner part of the door with a wet dishcloth. We recommend fi lling the detergent
dispenser with dish detergent, and then running the dishwasher empty periodically using the Normal cycle
with the sanitize option. This will keep your dishwasher clean.

If white spots and odor are still present in your dishwasher, run the Normal cycle with the dishwasher
empty and without detergent until it fl ushes. Then, interrupt the cycle and put an 8 ounce cup of white
vinegar into the lower basket. Close the dishwasher and let the cycle fi nish.

Cleaning and maintaining

Do not remove the tub front seal (the long rubber seal enclosing the opening of the dishwasher).

CAUTION

CLEANING THE NOZZLES

If your dishwasher does not seem to be cleaning adequately or the nozzles seem clogged, you can clean
each of the nozzles. When removing the nozzles, take care as they may break.

Lower nozzle

1. Check whether the nozzle holes are
clogged by food particles.

2. If cleaning is needed, remove the nozzle by
pulling it upwards.

3. Clean the nozzle, and then push it back
into place.

4. Check whether the nozzle is engaged
correctly by rotating it by hand.

English - 19

cleaning and maintaining your
dishwasher

Middle nozzle

1. Pull the upper rack towards the front and
remove it.

2. Check whether the nozzle holes are
clogged by food particles.

3. If cleaning is needed, remove the nozzle.

4. To remove the nozzle, unfasten and

remove the nut, and then remove the
nozzle.

5. Clean the nozzle, re-insert it, and then
fasten the nut.

6. When fastening the nut, turn it fi rmly by
hand.

7. Check whether the nozzle is engaged
correctly by rotating it by hand.

Upper nozzle

1. Check whether the nozzle holes are
clogged by food particles.

2. If cleaning is needed, remove the nozzle.

3. To remove the nozzle, pull out the upper

rack fi rst, unfasten the nozzle cap by
turning it counterclockwise, and then
remove the upper nozzle.

4. Clean the nozzle, re-insert it, and then
fasten the nozzle cap to the nozzle by
turning the cap clockwise.

5. Check whether the nozzle is engaged
correctly by rotating it by hand.

1

2

Cap nozzle

STORING YOUR DISHWASHER

If you need to store your dishwasher for an extended period of time, fi rst drain and disconnect it. If you
leave water in the hoses and internal components, you can damage the dishwasher.

After draining and disconnecting the dishwasher, be sure to turn off the water supply valve and circuit
breaker.

English - 20

cycles

●

●

●

●

●

CYCLE CHART

Cycle Prewash1 Prewash2 Main wash Rinse1 Rinse2 Rinse3

Auto





122 ~ 138 °F

(50 ~ 59 °C)



-

Last Rinse

[Sanitize]



138 °F (59 °C)
162 °F (72 °C)

( : Basic, ●: Optional)

Dry Water [gal(ℓ)]



3.6 ~ 6.7

(13.7 ~ 25.2)

Cycles

Normal

Heavy

Quick+







113 °F

(45°C)

-

118 ~ 145 °F

(48 ~ 63 °C)





140 °F
(60°C)



140 °F
(60°C)







--

-



136 ~ 149 °F

(58 ~ 65 °C)

162 °F (72 °C)



158 °F (70 °C)
162 °F (72 °C)



140 °F (60 °C)







2.8 ~ 7.2

(10.7 ~ 27.2)

8.6 (32.5)

5.0 (18.8)

• The numbers in parentheses in the Last Rinse column represent the temperature when you select

Sanitize. (When you select Quick+, you can’t use the Sanitize option.)

• When you select the Auto or Normal cycle, you can eliminate the

soil level of the dishes.

(optional) steps depending on the

• The wash time varies depending on the steps or options you add, and on the pressure and temperature
of the supplied water.

English - 21

troubleshooting

CHECK THESE POINTS IF YOUR DISHWASHER…

PROBLEM ACTION

• Make sure the door is latched and closed completely. Make sure the upper rack

is properly joined with the duct nozzle. Also, make sure the upper rack is properly
assembled with no imbalances.

• Make sure the door is latched and closed completely. Press START before closing the
door.

Does not start.
(Dishwasher doesn’t
run)

Has odors.

Water remains after
a cycle has fi nished.

Food particles
remain on dishes.
(Not cleaning
properly.)

• Make sure the dishwasher is turned on and the door is closed completely. Make sure the
power cord is properly plugged into the wall outlet.

• Make sure the power cord is connected properly.

• Make sure the water supply is connected properly and the water is turned on.

• The control panel may be locked. Make sure Control Lock is not activated.

• A cycle may not be selected. Make sure a cycle is selected.

• A circuit breaker is open. Reset the circuit breaker.

• A fuse is blown. Replace the fuse. Disconnect any other appliances sharing the same

circuit with the dishwasher.

• Apply detergent, and run the Normal cycle with no dishes inside.

• Water remains from an incomplete cycle. Apply detergent without loading dishes, and run

the Normal cycle to clean the dishwasher.

• The drain hose is obstructed. Contact a qualifi ed service technician to remove any
obstruction from the drain hose.

• The dishwasher is not being used daily, or soiled dishes are left in the dishwasher too
long. With the dishwasher empty and no detergent, place a glass with 8 ounces of
vinegar upright into the lower rack, and then run a Normal cycle.

• The drain hose is bent or clogged. Contact a qualifi ed service technician to remove any
obstruction from the drain hose.

• An incorrect cycle was selected. Select a cycle according to the soil level of the dishes as
directed in this manual.

• No dishwasher detergent or not enough detergent is being used. Use an automatic
dishwasher detergent (powder or gel type) or use more detergent.

• The water pressure is low. The water pressure must be between 20 ~ 120 psi (140 ~ 830
kPa).

• See the maintenance section of this user manual and clean the nozzle.

• The dishes are improperly loaded. Rearrange the dishes so they have good water access

and they do not interfere with the spray arm and dispenser operation. Load only an
appropriate number of dishes. Load the dishes as recommended (See page 15).

• The water temperature is low. Connect the water supply line to a hot water supply. For
best performance, the temperature of the supplied water should be 120 °F (49 °C).

The water is too hard. For hard water:

• Use a commercial dishwasher cleaner.

• Use high-quality, fresh detergent with rinse aid.

• Make sure large items such as cookie sheets, cutting boards, or containers, etc. are not

blocking the detergent dispenser and preventing it from opening properly.

• Rearrange the dishes so they do not interfere with detergent dispenser operation.

• There is no rinse aid. Check the dispenser and add rinse aid. Use liquid type rinse aid.

• Rearrange the dishes so they do not interfere with nozzle rotation and detergent

dispenser operation.

• Prior to loading, scrape food from dishes. (Do not prerinse.)

English - 22

PROBLEM ACTION

• Not enough or no rinse aid is used. Check the dispenser and add rinse aid, and check

the rinse aid setting.

• Glasses and cups with concave bottoms hold water, causing water to spill when you
unload. After a cycle fi nishes, unload the lower rack fi rst and then the upper, this will

Does not dry dishes
well.

prevent water spilling from the upper rack onto the dishes in the lower rack.

• The water temperature is low. Connect the water supply line to a hot water supply and
use rinse aid with the Sanitize option.

• Too many dishes have been loaded. Proper loading of items can affect drying.
Load dishes as recommended.

• When drying is complete, try touching inside the dishwasher and the loaded dishes.
If any of these does not feel warm, call for service.

• Make sure that the dishwasher is level.

• See the user manual and reload dishes as instructed.

• Sound is generated when the dispenser cover is open and the drain pump is operating

during an early stage. This is normal.

• Foreign material (screws, pieces of plastic, etc.) is in the pump chamber. Contact a

Is too noisy.

qualifi ed service technician to remove foreign material from the pump chamber.

• Utensils are not secure, or small objects have dropped into the basket. Make sure
everything is secured in the dishwasher.

• The motor may hum if the dishwasher has not been used regularly. If you do not use it
often, remember to set it to fi ll and pump out every week, which will help keep the seal
moist.

Caused by coffee and tea soils.

There is yellow
or brown fi lm on
the inside of the
dishwasher.

• Use a cycle with a higher temperature.

• Remove the soils using a spot cleaner.

• Use a solution of 1/2 cup of bleach and 3 cups warm water to remove the stains by

hand.

To avoid burns, after a cycle, wait for 20 minutes to let the heating elements cool down
before cleaning the interior.

WARNING

• The water supplied is soft, and too much detergent is being used. Underload the

Film on glasses.

dishwasher and use a rinse aid to minimize this.

• Aluminum dishes have been included in the load. Remove the marks on the dishes using
a non-abrasive cleaner.

Does not have any

• The power cord may not be connected. Connect the power cord.

indicators lit.
Does not have a

smoothly rotating
nozzle.

• See the maintenance section of this user manual and clean the spray arms.

• Dishes are blocking the nozzle. After placing the dishes into the racks, rotate the nozzles

by hand to check whether any of the dishes interfere with them.

Hard water is being supplied.

White coating on
cutlery or crockery.

• Make sure the salt fi ll indicator and softener setting of your water softener is correct
according to the water hardness of your area.

• Make sure the salt reservoir cap is correctly fi tted.

An operation or
cycle takes too long.

• Cold water is being supplied. Make sure the water supply line is connected to a hot water
supply. (Additional time is required to heat cold water.)

Troubleshooting

English - 23

troubleshooting

PROBLEM ACTION

Improper detergent is being used.

• Use only dishwasher detergent to avoid suds.

Suds in the tub.

Water standing in the
bottom of the tub.

Stained tub interior. • Detergent with colorant is used. Make sure that the detergent does not have colorant.

Steam.

Buttons do not work.

• Open the dishwasher and let the suds evaporate.

• Add 1 gallon of cold water to the tub. Close and latch the dishwasher, then start the

Quick+ cycle to drain the water. Repeat if necessary.

• Rinse aid may have spilled. Always wipe up spills immediately.

• This is normal. A small amount of clean water around the outlet on the tub bottom keeps

the water seal lubricated.

• This is normal. Steam comes through the vent by the door latch during drying and water
draining.

Control Lock is activated.

• Buttons do not work when Control Lock is activated.

• To deactivate, hold down the Sanitize button for 3 seconds.

English - 24

INFORMATION CODES

The Control Panel displays information codes to help you understand what is occurring with your
dishwasher. The codes take the form of blinking cycle selector lights. If you see any of the codes listed
below, you should select the Cancel and Drain option, and then follow the instructions in the Solution
column.

Code Symbol Meaning Solution

Functional check. With the dishwasher empty, add

High temperature heating
check

Water supply check

Over-level water check

Leakage check

For any codes not listed above, call 1-800-SAMSUNG (726-7864)

detergent, and then run a cycle.
If the problem continues, go to your house circuit breaker

panel, set the dishwasher’s circuit breaker switch to off,
and then contact an authorized Samsung service center.

Check whether the faucet is closed, the water supply
is suspended, or the water line is frozen or clogged by
foreign particles.

If the problem continues, Turn off the faucet, and then
contact an authorized Samsung service center.

Turn off the faucet and go to your house circuit breaker
panel, set the dishwasher’s circuit breaker switch to off,
and then contact an authorized Samsung service center.

If a water supply valve connection leak occurs, turn
off the faucet and go to your house circuit breaker
panel, set the dishwasher’s circuit breaker switch to
off, and then contact your installer or a plumber to fi x
the leak.

If the problem continues, contact an authorized
Samsung service center.

Troubleshooting

English - 25

appendix

24

1

/

2

in

(621.5 mm)

33

9

/

10

in

(860 mm)

7

9

/

1010

in

(200 mm)

2

2

/

5

in

(60 mm)

50 in

(1270 mm)

23

7

/

8

in

(605 mm)

HELPING THE ENVIRONMENT

• Your dishwasher is manufactured from materials that can be recycled. If you decide to dispose of it,
please observe local waste disposal regulations. Cut off the power cable so that the appliance cannot
be connected to a power source.

• Remove the door so that animals and small children cannot get trapped inside the appliance.

• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.

SPECIFICATIONS

Model DW80J3020 Series

Type Built-in Dishwasher Wash capacity 15 place settings

Power

120 V / 60 Hz AC only,
15 A circuit breaker

Wash Motor : 150 ~ 190 W

Rated power uasge

Heater : 1100 W

Dimensions

(Width×Depth×Height)

7

23

⁄8 x 24 1⁄2 x 33 9⁄10 in. (605 x 621.5 x 860 mm)

Weight Unpacked 91.1 lb (41.3 Kg)

33

(860 mm)

50 in

(1270 mm)

Used water pressure

7

23

/

in

(605 mm)

/

in

2

8

9

/

in

10

(621.5 mm)

24

1

20 ~ 120 psi
(140 ~ 830 kPa)

English - 26

2

(60 mm)

2

/

in

5

7

(200 mm)

9

/

in

warranty

SAMSUNG DISHWASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by USA: SAMSUNG ELECTRONICS AMERICA,
INC./CANADA: SAMSUNG ELECTRONICS CANADA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:

One (1) Year All Parts and Labor, Five (5) Years Printed Circuit Board, Racking (Labor Charges for in-home
service starting from the 2nd year is customer’s responsibility), and Lifetime Stainless Door Liner & Tub
for leakage. Samsung will replace your unit with same or current model (that is better or equivalent in
functionality) (Labor related to replacement is customer’s responsibility).

This limited warranty begins on the original date of purchase, and is valid only on products purchased and
used in the United States/Canada. To receive warranty service, the purchaser must contact SAMSUNG for
problem determination and service procedures. Warranty service can only be performed by a SAMSUNG
authorized service center. The original dated bill of sale must be presented upon request as proof of
purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service
during the warranty period at no charge, subject to availability within the contiguous United States/Canada.
In home service is not available in all areas.

To receive in-home service, product must be unobstructed and accessible to the service agent. If service
is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized
service center.

SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein,
with new or reconditioned parts or products if found to be defective during the limited warranty period
specifi ed above. All replaced parts and products become the property of SAMSUNG and must be returned
to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90)
days, whichever is longer.

This limited warranty covers manufacturing defects in materials and workmanship encountered in normal,
noncommercial use of this product and shall not apply to the following: damage that occurs in shipment;
delivery and installation; applications and uses for which this product was not intended; altered product or
serial numbers; cosmetic damage or exterior fi nish; accidents, abuse, neglect, fi re, water, lightning, or other
acts of nature or God; use of products, equipment, systems, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG
that damage this product or result in service problems; incorrect electrical line voltage, fl uctuations and
surges; customer adjustments and failure to follow operating instructions, maintenance and environmental
instructions that are covered and prescribed in the instruction book; product removal and reinstallation;
problems caused by pest infestations. This limited warranty does not cover problems resulting from
incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for
instructions, or fi xing installation errors. SAMSUNG does not warrant uninterrupted or error-free operation of
the product.

English - 27

warranty

EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS
OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR
PURPOSE. NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE
FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY
OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR
INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS
BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE.

WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS,
DAMAGE, OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR
PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specifi c rights, and you may also have other rights, which vary from state to state.

To obtain warranty service, please contact SAMSUNG at:
In USA

Samsung Electronics America, Inc.
85 Challenger Road
Ridgefi eld Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support

In CANADA

Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)

www.samsung.com/ca_fr/support (French)

English - 28

memo