SAMSUNG AQV09UGAN, AQV12UGAX, AQV09UGAX, AQV12UGAN, AQV24UGAN User Manual

features of your new
air conditioner

• Cool Summer Offer

On those hot sweltering summer days and long restless nights, there is no better escape
from the heat than the cool comforts of home. Your new air conditioner brings an end to
exhausting hot summer days and lets you rest. Beat the heat with your own air conditioner
this summer.

• Cost Efficient System

Your new air conditioner not only provides maximum cooling power in the summer, but also
can be an efficient heating method in the winter with the advanced “Heat pump” system.
“Heat pump” system is 3 times more efficient compare to the other electrical heating
appliance, so you can further reduce its running cost. Now, meet year-round needs with one
air conditioner.

• Look for Everywhere

The elegant and harmonious design gives priority to the esthetics of your space and
complements any of your existing interior décor. With its soft color and rounded-edge shape,
the new air conditioner adds class to any room. Enjoy what your air conditioner offers both
functionally and esthetically.

• function

function allows you to set a comfortable sleep temperature while saving energy

and having sound sleep.

For easy future reference write the model and serial number
down. You can find your model number on the bottom side
of the air conditioner.

Model #
Serial #

02_ features

safety information

To prevent electric shock, disconnect the power before servicing, cleaning, and installing the air conditioner.

SAFETY INFORMATION

Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to
safely and efficiently operate the extensive features and functions of your new appliance.

Because the following operating instructions cover various models, the characteristics of your air
conditioner may differ slightly from those described in this manual. If you have any questions, call your
nearest contact center or find help and information online at www.samsung.com.

Important safety symbols and precautions:

Hazards or unsafe practices that may result in severe personal injury or

WARNING

CAUTION

CAUTION

death.

Hazards or unsafe practices that may result in minor personal injury or
property damage

To reduce the risk of fire, explosion, electric shock, or personal injury when
using your air conditioner, follow these basic safety precautions:

Do NOT attempt.

Do NOT disassemble.

.

ENGLISH

Do NOT touch.

Follow directions carefully.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the contact center for help.

Note.

These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.

safety information _03

safety information

SEVERE WARNING SIGNS

WARNING

Do not place the air conditioner near hazardous substances or equipment
that releases free flames to avoid fire, explosions or injuries.

• Potential risk of fire hazard or explosion.

Do not install the outdoor unit at an unstable place or elevated surface
where there is potential risk of falling.

• If the outdoor unit falls, it may cause personal injury or loss of property.

Failure or damage may occur if any changes or modification that is not
stated in the installation manual was performed. In this case, user will be
responsible for the repair expenses.

Install the air conditioner away from direct exposure to sunlight, heating
apparatus, and humid places.

• Hang curtains on windows to boost cooling efficiency and to avoid the risk of electric
shock.

Do not cut the power plug and connect to a different power cable.

Do not yank the power cable and touch the power plug with hands.

• Potential risk of fire or electric shock.

Never use a damaged or dusted power plug, power cable, or loosened
power receptacle.

• Potential risk of fire or electric shock.

Install an exclusive circuit breaker and short-circuit breaker for the air
conditioner.

• Potential risk of electric shock or fire.

Do not insert anything such as fingers or branches into the air conditioner
vents while the air conditioner is running.

• Keep the children away from the air conditioner to prevent them from putting their finger
on the air conditioner. Potential risk of personal injury.

Ensure no water gets into the air conditioner.

• Potential risk or electric shock.

• If the water gets into the air conditioner, stop and unplug the power source immediately.

Turn off the air conditioner using the provided remote control or control
accessory (if provided). Do not unplug to turn off the unit (unless there is an
immediate danger).

Do not run the air conditioner for an extended period of time in a room with
the door closed or with babies, elderly or disabled people.

• Open the door or windows to ventilate your room at least once an hour to prevent oxygen
shortage.

The air conditioner is composed of moving parts. Keep children away from
the unit to avoid physical injury.

04_ safety information

Make sure that children take precautions against access to the air
conditioner and they do not play with the unit.

Do not clean the interior of air conditioner on your own.

• You may damage the parts which can cause electric shock or fire.

• Consult contact center for cleaning the interior of the air conditioner.

Do not connect the air conditioner with heating apparatus or attempt to
disassemble, remodel or repair it yourself.

• Potential risk of malfunction, electric shock or fire. If repairs are needed, consult the

contact center.

Consult the place of purchase or contact center to install, reinstall or
disassemble the air conditioner.

• Improper installation carries a risk of unit malfunction, water leakage, electric shock or fire.

• If installing in specialty areas, such as a factory complex or saline coastal area, consult

the place of purchase or contact center for specific installation details.

• The units must be installed according to distances declared, in order to permit
accessibility from each side, either to guarantee correct operation of maintenance or

repairing products. The unit’s parts must be reachable and removable completely under
safety condition (for people or things).

Consult a dealer regarding the appropriate measures to prevent the
allowable concentration from being exceeded.

• If the refrigerant leaks, and cause the concentration limit to be exceeded, hazards due to

lack of oxygen in the room may result.

If the indoor unit gets wet, turn the power off immediately and call your
nearest contact center.

• Potential risk of fire or electric shock.

ENGLISH

Always make sure that the power supply is compliant with current safety
standards. Always install the air conditioner in compliance with current local
safety standards.

Verify that the voltage and frequency of the power supply comply with the
specifications and that the installed power is sufficient to ensure the operation
of any other domestic appliance connected to the same electric lines.

Use a rated circuit breaker only.

• Never use steel wires or copper wires as a circuit breaker. It may cause fire or unit

malfunctions.

Do not put undue stress or place heavy object on the power cable.

Do not bend the power cable excessively.

• Potential risk of fire or electric shock.

To protect the product from water and possible shock, you should keep the
power cable and the connection cord of the indoor and outdoor units in the
protection tube.

When opening or closing the front panel, use a stable stool and watch your
steps carefully.

Disconnect the air conditioner from power supply before it is repaired or
disassembled.

Clean the air conditioner after the inner fan stops operating.

• Potential risk of injury or electric shock.

safety information _05

safety information

SEVERE WARNING SIGNS (CONT’D)

WARNING

Use a receptacle that has a ground terminal. The receptacle must be used
exclusively for the air conditioner.

• Improper electrical grounding may cause electric shock or fire.

Be sure to ground the unit. Do not connect the ground wire to gas or water
pipes, lighting rods, or telephone grounding lines.

• If the unit is not properly grounded, electric shock may result.

If you smell burning plastic, hear strange sounds, or see smoke coming from
the unit, unplug the air conditioner immediately and call a contact center.

• Potential risk of fire or electric shock.

CAUTION SIGNS

CAUTION

Do not block or place items in front of the air conditioner. Do not step, hang
onto, or place heavy items on the air conditioner.

• Potential risk of personal injury.

If failure or damage occurs on the conditions of improper use not followed
by the installation manual, there will be an extra labor charge for installing
and construction.

• Potential risk of malfunction, electric shock or fire if repairs or installations are attempted
by a non-qualified service technician.

Do not spray flammable gases such as insecticide near the air conditioner.

• Potential risk of electric shock, fire or unit malfunction.

Do not open the front grille during operation.

• Potential risk of electric shock or unit malfunction.

Cool air should not flow directly towards people, pets, and plants.

• It is harmful to your health, pets, and plants.

Do not drink drain water coming out of the air conditioner.

• Potential risk of health hazard.

Do not allow children to climb on the air conditioner.

Do not use the air conditioner as a cooling precision instrument for food,
pets, plants, cosmetics or machinery.

Do not pull or give excessive shock to the air conditioner.

• Potential risk of fire, or unit malfunction and there are risk of personal injury because unit
may fall down.

Do not spray water directly on the air conditioner or use benzene, thinner or
alcohol to clean the surface of the unit.

• Potential risk of electric shock or fire.

• Potential risk of damage to the air conditioner.

Do not place any objects, especially containers with liquid.

06_ safety information

Do not touch the pipe connected to the air conditioner.

Install the indoor unit away from lighting apparatus using the ballast.

• If you use the wireless remote control, reception error may occur due to the ballast of the

lighting apparatus.

Install the outdoor unit where operating noise and vibration will not disturb
your neighbor and in a well-ventilated area with no obstacle.

• Potential risk of malfunction.

• Operating noise may disturb your neighbor.

Make sure that there are no obstacles or covers that block the air
conditioner.

Allow sufficient space for air circulation.

• Insufficient ventilation may result in poor performance.

If the power cable is damaged, the manufacturer or a qualified service
technician must replace it.

If a power outage occurs while the air conditioner is working, turn off the
power source immediately.

Max current is measured according to IEC standard for safety and current is
measured according to ISO standard for energy efficiency.

Check for damage on delivery. If damaged, do not install the air conditioner
and call the place of purchase immediately.

Keep indoor temperatures stable and not extremely cold, especially where
there are children, elderly or disabled people.

The packaging material and used batteries of the remote controller (optional)
must be disposed of in accordance with the national standards.

The refrigerant used in the air conditioner must be treated as chemical
waste. Dispose the refrigerant following national standards.

Have a qualified service technician install the air conditioner and perform a
trial operation.

Firmly connect the drain hose to the air conditioner for proper water
drainage.

Check for damages on the outdoor unit installation pad at least once a year.

• Potential risk of personal injury or property loss.

ENGLISH

When using a wireless remote control, the distance should not be more than
7 meters from the air conditioner.

If the remote control is not used for a long period of time, remove the
batteries to prevent leakage of electrolyte.

When cleaning the outdoor unit, touch the heat exchanger radiator fins with
extreme care.

• Wearing thick gloves can protect your hands.

Make sure that the condensed water dripping from the drain hose runs out
properly and safely.

The appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety:
Young children should be supervised to ensure that they do not play with the
appliance.

safety information _07

safety information

CAUTION SIGNS (CONT’D)

CAUTION

Inspect the condition, electric connections, pipes and external case of the
air conditioner regularly by a qualified service technician.

Do not open doors and windows in the room being cooled during operation
unless necessary.

Do not block the air conditioner vents. If objects block the air flow, it may
cause unit malfunction or poor performance.

Make sure there are no obstacles under the indoor unit.

• Potential risk of fire or loss of property.

Ensure the off-on and protection switches are properly installed.

Do not use the air conditioner if damaged. If problems occur, immediately
stop operation and disconnect the plug from the power supply.

If the air conditioner will not be used for an extended period of time (for
example, over several months), unplug the power from the wall.

Call the place of purchase or a contact center if repairs are needed.

• Potential risk of fire or electric shock if disassembly or repairs are attempted by a
non-qualified service technician.

08_ safety information

contents

VIEWING YOUR AIR CONDITIONER

10

OPERATING BASIC FUNCTION

14

USING ADVANCED FUNCTIONS

20

10 Checking the indoor unit and display

10 Main parts
10 Display

11 Opening the front panel

11 Power button and Room temperature sensor

11 Checking the outdoor unit
12 Checking the remote control

13 Remote control display
13 Using the remote control
13 Inserting the batteries

14 Turning the air conditioner on and off
14

Selecting operation mode

14 Auto
15 Cool
16 Dry
17 Fan
18 Heat

19 Adjusting the air flow direction

19 Vertical air flow
19 Horizontal air flow

20 Using the Turbo function
21

Setting timer

21 On timer
22 Off timer
23 Combining On timer and Off timer
24

mode

25

Temperature changes in mode

26 Using the Smart Saver function

ENGLISH

CLEANING AND MAINTAINING

THE AIR CONDITIONER

27

APPENDIX

27 Cleaning the exterior
27 Cleaning the filter

27 Air filter
28 Bio filter (option)

29 Replacing the filter

29 Deodorizing filter (option)

30 Maintaining your air conditioner

30 Periodical checks
31 Internal protections via the unit control system

32 Troubleshooting
33 Operation ranges

32

This product has been determined to be in compliance with the Low Voltage Directive (2006/95/EC), and the Electromagnetic
Compatibility Directive (2004/108/EEC) of the European Union.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be
disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they
can take these items for environmentally safe recycling

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories
should not be mixed with other commercial wastes for disposal.

.

.

contents _09

viewing your air conditioner

Air flow blade

Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air
conditioner and stay cool or warm with optimal efficiency.

Please read the user manual to get started and to make the best use of the air conditioner.

CHECKING THE INDOOR UNIT AND DISPLAY

Carefully unpack your air conditioner and check the indoor unit to make sure it is not damaged.

Main parts

Air filter(under the panel)

Air flow blade

(up and down)

Blade pin lever

Display

Air intake

Air flow blade
(left and right)

Remote control receiver

Operation indicator

Timer indicator

10_ viewing

Smart Saver indicator

Power button

Your air conditioner may slightly look different from illustration shown above depending on
your model.

OPENING THE FRONT PANEL

Tightly grab front side of the front panel and lift up the panel to open. Then slightly push the panel up until
the panel is hanged over the hooks of the unit.

Power button and Room temperature sensor

You may find the Power button on the right bottom side of the air conditioner. If the front
panel is open, you can check the room temperature sensor.

You can turn on the air conditioner without the remote control by pressing the
The room temperature sensor measures indoor room temperature.

Make sure room temperature does not get damaged.

CAUTION

Room temperature

sensor

Power button.

ENGLISH

Power button

CHECKING THE OUTDOOR UNIT

AQV09USeries/AQV12USeries AQV18USeries/AQV24USeries

Air Inlet (Rear)

Connection Valve

Air Outlet

Air Inlet (Rear)

Connection Valve

Air Outlet

viewing _11