Rowe StarLink DLW-1 Field Service Manual And Parts Catalog

FIELD SERVICE MANUAL and PARTS CATALOG

Sta rLink

Sta rLink

Internet Jukebox

DLW-1

STUDIO SOUND

and

2 CHANNEL PREAMP

R

VOLUME 1 of 1

Rev. H

21822662

TABLE OF CONTENTS

SECTION 1 - UNPACKING AND SYSTEM DESCRIPTION

Introduction......................................................................................................................................................... 1-1

Features .............................................................................................................................................................. 1-2

General Features ............................................................................................................................................ 1-2

Service Features............................................................................................................................................. 1-2

Unpacking Instructions......................................................................................................................................1-3

Exterior ..........................................................................................................................................................1-3

Installation Instructions...................................................................................................................................1-3

Door ............................................................................................................................................................... 1-6

Visual Inspection .............................................................................................................. .................................. 1-6

Handy Case ......................................................................................................................................................... 1-6

Warranty Registration Card ............................................................................................................................... 1-6

Major Components .............................................................................................................................................1-7

Core Computer ..............................................................................................................................................1-7

Touchscreen Monitor 15” ............................................................................................................................... 1-7

Touchscreen Monitor 17” ............................................................................................................................... 1-7

Credit Card Reader ........................................................................................................................................ 1-7

UPS ...............................................................................................................................................................1-7

System Power Supply .................................................................................................................................... 1-7

Transformer Assembly ...................................................................................................................................1-7

Rowelink Controller ........................................................................................................................................ 1-7

Volume Control Unit .......................................................................................................................................1-8

Audio/Video Controller ...................................................................................................................................1-8

2 Channel Preamp .........................................................................................................................................1-8

1000 Watt Audio Digital Power Amplifier ........................................................................................................1-8

Output Transformers ......................................................................................................................................1-8

Mars Bill Acceptor .......................................................................................................................................... 1-8

Specifications ................................................................................................................................................... 1-10

Lamps, Fuses, Circuit Breakers ........................................................................................................................1-11

SECTION 2 - INSTALLING THE HARD DRIVE AND TESTING

Installing the Hard Drive and Testing................................................................................................................ 2-1

T esting the Unit................................................................................................................................................... 2-3

Peripherals.......................................................................................................................................................... 2-3

Touchscreen ................................................................................................................................................... 2-3

Bill Acceptor ................................................................................................................................................... 2-3

Credit Card Reader ......................................................................................................................................... 2-3

Connecting Speakers...................................................................................................................................... 2-4

SECTION 3 - VENUE INSTALLATION

Introduction......................................................................................................................................................... 3-1

Installing the Jukebox........................................................................................................................................ 3-2

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TABLE OF CONTENTS

SECTION 3 - VENUE INSTALLATION (continued)

Ethernet Cable Pin Out and Instructions .......................................................................................................... 3-3

Sound System Setup.......................................................................................................................................... 3-4

Extension Speaker Operation ......................................................................................................................... 3-4

70 Volt Speakers ............................................................................................................................................ 3-4

Low Impedance Speakers ............................................................................................................................... 3-4

4 Ohm Speakers............................................................................................................................................. 3-4

8 Ohm Speakers............................................................................................................................................. 3-4

Extension Speaker Worksheet........................................................................................................................ 3-5

Transformer Wiring Diagram.......................................................................................................................... 3-12

Speaker Synop sis......................................................................................................................................... 3-14

8 Speaker Installation ................................................................................................................................... 3-15

16 Speaker Inst allation.................................................................................................................................. 3-16

32 Speaker Inst allation.................................................................................................................................. 3-17

Remove Volume Control Unit (3 Wire) ........................................................................................................... 3-19

Remove Volume Control Unit (4 Wire) ........................................................................................................... 3-20

SECTION 4 - ROUTINE SERVICE

Introduction......................................................................................................................................................... 4-1

Collecting Money................................................................................................................................................ 4-2

Preventive Maintenance .................................................................................................................................... 4-3

Touchscreen ................................................................................................................................................... 4-3

Exterior........................................................................................................................................................... 4-3

Interior ............................................................................................................................................................ 4-3

SECTION 5 - TROUBLESHOOTING

Introduction......................................................................................................................................................... 5-1

DLW -1 LED’s ........................................................................................................................................................ 5-2

Power Supply Board ....................................................................................................................................... 5-2

+9 V LED ................................................................................................................................................. 5-2

+12 V LED ............................................................................................................................................... 5-2

+24 V LED ............................................................................................................................................... 5-2

Rowelink Controller ......................................................................................................................................... 5-2

5VDC, 12VDC, 24VDC, and 24V AC LED’s............................................................................................... 5-2

IR RCV LED ............................................................................................................................................. 5-2

KID RL TX LED......................................................................................................................................... 5-2

CC RL R X LED......................................................................................................................................... 5-2

CC RL TX LE D.......................................................................................................................................... 5-2

CRDT RL TX LED ..................................................................................................................................... 5-2

CRDT ST A TUS LED ................................................................................................................................. 5-2

AV Controller .................................................................................................................................................. 5-2

Power LED ............................................................................................................................................... 5-2

St atus LED............................................................................................................................................... 5-2

Rowelink LED........................................................................................................................................... 5-2

Volume Control ............................................................................................................................................... 5-3

Period LED (on the 10’s Digit) .................................................................................................................. 5-3

Period LED (on the 1’s Digit) .................................................................................................................... 5-3

Power Amplifier............................................................................................................................................... 5-3

Y ellow Clip LED........................................................................................................................................ 5-3

Red Overload LED .................................................................................................................................... 5-3

II

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TABLE OF CONTENTS

SECTION 5 - TROUBLESHOOTING (continued)

Uninterruptable Power Supply ......................................................................................................................... 5-3

Green LED (on top of UPS near the UPS Power Switch) .......................................................................... 5-3

Building Wiring Fault LED ........................................................................................................................ 5-3

Computer Core Assembly............................................................................................................................... 5-3

+5 V LED ................................................................................................................................................. 5-3

TX LED..................................................................................................................................................... 5-3

Link LED .................................................................................................................................................. 5-3

RX LED .................................................................................................................................................... 5-3

Hard Drive Green LED .............................................................................................................................. 5-3

Hard Drive Y ellow LED.............................................................................................................................. 5-3

Sequence of Operation...................................................................................................................................... 5-4

Block Diagram - Studio Sound .......................................................................................................................... 5-6

Block Diagram - 2 Channel Preamp ............................................................................................................... 5-12

Wiring Diagram - 2 Channel Preamp.............................................................................................................. 5-14

Troubleshooting Chart s .................................................................................................................................... 5-18

SECTION 6 - NETWORK

Introduction......................................................................................................................................................... 6-1

Where to Install the Designated Line and Router ........................................................................................... 6-2

Installing the Designated Line........................................................................................................................... 6-3

DSL ................................................................................................................................................................ 6-3

Dial Up ........................................................................................................................................................... 6-3

Installing the Router ........................................................................................................................................... 6-4

Introduction..................................................................................................................................................... 6-4

Description ..................................................................................................................................................... 6-4

Steps to Install the Router in the Location ....................................................................................................... 6-5

Standard Phone Cable Pin Out and Sources................................................................................................... 6-6

SECTION 7 - USING THE DLW-1

Introduction......................................................................................................................................................... 7-1

Operating the DLW-1 Jukebox........................................................................................................................... 7-2

Approaching the Jukebox................................................................................................................................ 7-2

Attract Loop ............................................................................................................................................. 7-2

Getting Started......................................................................................................................................... 7-2

Paying to Use the System ....................................................................................................................... 7-2

Using the System........................................................................................................................................... 7-3

Selecting Local Music .............................................................................................................................. 7-3

Search All Music on the DLW -1 Network .................................................................................................. 7-3

Selecting Music from the Network ............................................................................................................ 7-3

Buy CD Button ......................................................................................................................................... 7-3

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TABLE OF CONTENTS

SECTION 7 - USING THE DLW-1 (continued)

Operating the DLW-1 Jukebox - Short Sheet ................................................................................................... 7-4

Jukebox Music Station.................................................................................................................................... 7-4

T o Select an Album .................................................................................................................................. 7-4

T o Select a Song...................................................................................................................................... 7-4

T o Purchase an Album ............................................................................................................................. 7-4

SECTION 8 - EXTRANET

Introduction......................................................................................................................................................... 8-1

General Questions for Internet Beginners........................................................................................................ 8-2

Clicking .......................................................................................................................................................... 8-2

Pull-down menus ............................................................................................................................................ 8-2

Using the “GO” button..................................................................................................................................... 8-2

How do I return to the previous pages ............................................................................................................. 8-2

Downloading ................................................................................................................................................... 8-2

Printing ........................................................................................................................................................... 8-2

General Questions for Everyone ....................................................................................................................... 8-3

How do I access the Extranet? ....................................................................................................................... 8-3

My username and password ........................................................................................................................... 8-3

How do I get a username and password?........................................................................................................ 8-3

How do I change my username and password? .............................................................................................. 8-3

What if I forget my username or password? .................................................................................................... 8-3

Who can view my account? ............................................................................................................................ 8-3

How do I get to each section’s home page?.................................................................................................... 8-3

Revenue Reports ................................................................................................................................................ 8-4

Usage Reports..................................................................................................................................................... 8-4

Music Reports...................................................................................................................................................... 8-4

System Reports ................................................................................................................................................... 8-4

What are system reports? .............................................................................................................................. 8-4

How often are system reports carried out? ...................................................................................................... 8-4

How to read system reports............................................................................................................................ 8-4

Can I find out what’s wrong with a unit that is not working properly?................................................................ 8-4

What to do if a unit is not working................................................................................................................... 8-4

Update music ...................................................................................................................................................... 8-5

Adding, deleting albums ................................................................................................................................. 8-5

Auto suggest .................................................................................................................................................. 8-5

Music advisor.................................................................................................................................................. 8-5

Manual select/remove ..................................................................................................................................... 8-6

What is the maximum number of albums I can add to a location’s system each month? ................................ 8-6

How long does it take to process my request to add or delete albums? .......................................................... 8-6

Can I see a list of albums on each location’s DL W -1 list? ............................................................................... 8-6

Edit Profile .......................................................................................................................................................... 8-7

What can I edit? ............................................................................................................................................. 8-7

How can I edit?............................................................................................................................................... 8-7

IV

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TABLE OF CONTENTS

SECTION 9 - 2 CHANNEL SOUND SYSTEM....................................................................... 9-1

Acoustical Compensation (Equalizer T one Controls) ....................................................................................... 9-3

Equalizer Settings .......................................................................................................................................... 9-3

Soft and Highly Absorbent Rooms .................................................................................................................. 9-4

Average or Moderately Absorbent Rooms ....................................................................................................... 9-5

Hard or Non-Absorbent Rooms ....................................................................................................................... 9-5

SECTION 10 - OPERATOR SCREENS .............................................................................. 10-1

Service Mode Map ........................................................................................................................................ 10-2

Main Menu.................................................................................................................................................... 10-4

System Auditing ........................................................................................................................................... 10-4

Collection ..................................................................................................................................................... 10-5

Pricing and Play Option ................................................................................................................................ 10-5

Song Play Order ........................................................................................................................................... 10-6

Credit Pricing................................................................................................................................................ 10-6

Add Free Credits .......................................................................................................................................... 10-7

Autoplay Mode ............................................................................................................................................. 10-7

Clear Credit/Clear Queue .............................................................................................................................. 10-8

Recover Credits/Recover Queue.................................................................................................................... 10-8

Recover Queue ............................................................................................................................................. 10-9

Keypad ......................................................................................................................................................... 10-9

Recover Credits .......................................................................................................................................... 10-10

Keypad ....................................................................................................................................................... 10-10

Hardware/Diagnostics .................................................................................................................................. 10-11

Calibrate T ouchscreen ................................................................................................................................. 10-11

Rowelink Configuration................................................................................................................................ 10-12

System Configuration ................................................................................................................................. 10-12

Pricing Setup.............................................................................................................................................. 10-13

Audio Equalizers ........................................................................................................................................ 10-13

Audio Volume Presets ................................................................................................................................ 10-14

Audio Modes - Input Select......................................................................................................................... 10-15

Audio Modes - Muting................................................................................................................................. 10-15

Audio Modes - Output Mode ....................................................................................................................... 10-16

Remote Control Setup - Parameters ........................................................................................................... 10-17

Remote Control Setup - IR Settings ............................................................................................................ 10-18

Remote Control Setup - VCU Settings ........................................................................................................ 10-19

Microphone Setup - Setup .......................................................................................................................... 10-20

Microphone Setup - Routing........................................................................................................................ 10-20

System Settings......................................................................................................................................... 10-21

Network Settings ........................................................................................................................................ 10-21

System Diagnostics ................................................................................................................................... 10-21

Quick Diagnostics ...................................................................................................................................... 10-22

Network Diagnostics................................................................................................................................... 10-22

Application Logs ......................................................................................................................................... 10-22

Update Controller ........................................................................................................................................ 10-23

Configuration Summary............................................................................................................................... 10-23

Music Filter ................................................................................................................................................ 10-23

Spanish User Interface................................................................................................................................ 10-24

Adding a BGM (Background Music) Unit..................................................................................................... 10-25

Adding Microphones ................................................................................................................................... 10-26

Separate V olume Control of Speaker Zones ................................................................................................ 10-29

Keypad ....................................................................................................................................................... 10-31

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TABLE OF CONTENTS

SECTION 11 - PARTS CATALOG ........................................................................................11-1

Introduction....................................................................................................................................................11-3

Catalog Description .................................................................................................................................11-3

Parts List Description..............................................................................................................................11-3

Ordering Replacement Parts ...................................................................................................................11-3

Main Door Assembly - External V iew - 17” Flat Screen..................................................................................11-4

Main Door Assembly - External V iew - 15” Flat Screen..................................................................................11-6

Main Door Assembly - Internal V iew - 15” and 17” Flat Screen.......................................................................11-8

Shell Assembly - Internal View - S tudio Sound.............................................................................................11-12

Shell Assembly - Internal V iew - 2 Channel Preamp.....................................................................................11-13

Shell Assembly - Internal V iew - Studio Sound and 2 Channel Preamp ........................................................11-14

Core Computer Assembly............................................................................................................................11-18

I/O Subassembly (Left) ................................................................................................................................11-20

I/O Subassembly (Right)..............................................................................................................................11-21

Intermediate Board Assembly ......................................................................................................................11-22

Computer Drive Door Assembly ...................................................................................................................11-23

Power Supply Assembly..............................................................................................................................11-24

A/V Controller - 4 Channel ...........................................................................................................................11-25

2 Channel Preamp .......................................................................................................................................11-26

Output Transformer Assembly......................................................................................................................11-27

Rowelink Controller Assembly......................................................................................................................11-28

Hanger Bracket Assembly ...........................................................................................................................11-29

Accessory Equipment - 2 Channel Preamp Only .........................................................................................11-30

VI

21822662

IMPORTANT SAFETY INSTRUCTIONS

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water .

6) Clean only with a dry cloth.

7) Do not block any ventilation openings. Install in

accordance with the manufacturer’s instructions.

8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9) Do not defeat the safety purpose of the polar­ized or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for
your safety . If the provided plug does not fit into your
outlet, consult an electrician for replacement of the
obsolete outlet.

10) Protect the power cord from being walked on
or pinched, particularly at plugs, convenience recep­tacles, and the point where they exit from the appara­tus.

11) Only use the attachments/accessories specified
by the manufacturer.

12) Use only with the cart, stand,
tripod, bracket, or table specified by
the manufacturer or sold with the ap­paratus. When a cart is used, use
caution when moving the cart/appa­ratus combination to avoid injury from
tip-over.

13) Unplug this apparatus during lightning storms or
when unused for long periods of time.

14) Refer all servicing to qualified service person­nel. Servicing is required when the apparatus has
been damaged in any way , such as when the power­supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does
not operate normally , or has been dropped.

The lightning flash with arrowhead symbol, within an equilat­eral triangle is intended to alert the user to the presence of
uninsulated “dangerous voltage” within the product’s enclo­sure that may be of sufficient magnitude to constitute a risk of
electric shock to persons.

The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating and
maintenance (servicing instructions in the literature accom­panying the phonograph).

WARNING: To reduce the risk of fire or electric shock, do
not expose this apparatus to rain or moisture.

No objects filled with liquid, such as vases, shall be placed
on the apparatus.

DO NOT REMOVE ANY COVERS, GUARDS, OR SHIELDS.

NO USER SERVICEABLE P ARTS ARE INSIDE THIS PHONOGRAPH.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

Section 1: Unpacking & System Description

Section 1: Unpacking & System Description

INTRODUCTION

The DL W -1 is part of a much larger system – the Ecast Interac­tive Entertainment Network. This network is a digital platform
that delivers music, games, e-commerce, Internet access, films
and other entertainment features to venues everywhere. The
Interactive Entertainment Network is delivered through the DL W-1
system. The system consists of a digital jukebox and an Internet
router .

The DL W-1 jukebox is an Internet enabled jukebox that allows
all the traditional functions of a jukebox backed by the power of
the Internet. The Internet connectivity gives patrons more fea­tures, such as the ability to download songs on demand for
temporary play and to purchase albums.

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DLW-1 Phonograph

FEATURES

The major DLW-1 features are:

General Features:

• Sturdy construction and reliable design

• Conveniently located customer, operator, and service controls

• All major components are modular and easy to replace, if needed

• Computer controlled digital music

• A 1000 watt amplifier with dual 5 band graphic equalizer

• Song reject

• 300 album and cover art capacity

• Unwanted music categories can be blocked

• Quarter and Dollar Coin Acceptance

• Bill acceptance of $1, and $5

• 700 bill capacity

• Credit card acceptance

• Web based management

• Attract mode with local and national advertising

• Single song download

• E-commerce abilities

• Dynamic search capabilities

• No pause between plays

• Easy to change pricing

Service Features:

• All servicing can be done from the front of the phonograph

• Modular component construction for easy replacement

• No CD’s to bother with or cumbersome cover art mechanisms

• Complete cash and play audit information

• Password protected Operator web site

• Access anytime and from anywhere

• Track revenue and usage

• Download new music and other content

• Check system status

1-2 21822662

Section 1: Unpacking & System Description

UNPACKING INSTRUCTIONS

This section contains information for unpacking the phonograph and installing it at a venue. The phonograph is
shipped with all major components in place. Save all tie-down hardware in case the DLW-1 must be moved to
another location.

Exterior

1. Remove the shipping carton with care: Do not use shipping hooks or sharp tools that could damage the
phonograph cabinet.

2. Remove the plastic bag that covers the phonograph.

3. Carefully inspect the interior and exterior of the phonograph to ensure that no damage occurred during
transit.

If damage is detected, the carrier who delivered the phonograph should be contacted immediately to
examine it. Regardless of the exterior condition of the shipping cartons, the carrier should be called and
notified of damage. Do not destroy packing material or boxes until the carrier's agent has examined them.
Damage claims are your responsibility. Do not return damaged merchandise until after your claim has been
established. Once your claim has been established, merchandise may be returned to your Rowe distributor
for repair. The invoice amount for repair charges can then be collected from the carrier.

DOORS

1. Locate the red bag in the top hold on the back of the cabinet. Remove the door key from the bag and unlock
the top door. Turn the key to the right and open the door as you turn the key.

VISUAL INSPECTION

Check to be sure that all electrical plugs are completely seated into their receptacle.

HANDY CASE

Locate the Handy Case in a blue plastic envelope. The Handy Case contains a variety of items, including the
phonograph service manual and parts catalog, spare parts, and fuses. Keep the Handy Case inside the
phonograph so the service manual and parts will be readily available when needed.

WARRANTY REGISTRATION CARD

A postage-paid Warranty Registration Card is included with the phonograph. This card should be filled out and
returned to Rowe.

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DLW-1 Phonograph

INSTALLATION INSTRUCTIONS

CAUTION

Wallphono must be solidly fastened to structural members within the supporting wall.

!

Wallphono weighs 165 pounds (75 kg); if it falls, it could cause damage or injury.

CAUTION

Supplied fasteners (1-1/2” lag screws) are for wood wall stud construction. For other

!

Installing Hanger Bracket

Hanger Bracket is shipped installed to back of the Wallphono (See Figure 1-1).

1. Loosen 2 screws in slots for both Retainer Brackets that hold the Hanger Bracket in place on back of
cabinet (See Figure 1-2). Slide Retainer Bracket to side and remove. Then lower and remove Hanger
Bracket.
IMPORTANT: Save Retainer Brackets for later use after Wallphono is hung.

types of construction, installer must provide and use appropriate fasteners.

2. PREFERRED METHOD: At the installation location, use a level to mark a line that is exactly level and
66 9/16” (169 cm) above the floor. This will place bottom of the Wallphono at the recommended 33 1/2”
(85 cm) above the floor.

IMPORTANT: This line must be horizontal so that the Wallphono will be level.
IMPORTANT: If replacing a WP100, use the level to mark a line that is exactly 4 1/2” directly below

existing holes. This will allow for using the existing lower holes in wall and placing the Wallphono at the same
recommended height.

3. Locate wall stud locations on the horizontal line. If using supplied lag screws, drill 5/32” holes at mark.

4. Place Hanger Bracket against wall. Align Hanger Bracket holes with wall marks and attach with all
fasteners.

1-4 21822662

Section 1: Unpacking & System Description

66.564
(1691)

33.064
(840)

17.750
(451)

7.333
(186)

4.235
(108)

8.132
(207)

16.000
(406)

7.868
(200)

7.363
(187)

4.263
(108)

33.500
(851)

.500
(13)

BACK VIEW

FLOOR

FIGURE 1-1

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DLW-1 Phonograph

HANG WALL PHONO ON BRACKET

CAUTION

!

1. As you lift Wallphono to Hanger Bracket, look through opened Door to be sure keyhole slots of the
Wallphono Back Panel are aligned with spools of the Hanger Bracket.

2. Push Wallphono against wall and lower it onto spools.

3. While Door is still opened, visually check that the Wallphono Back Panel is properly seated on the spool
slots.

4. Reinstall Retainer Brackets and tighten screws to lock the Wallphono on the Hanger Bracket.
(See Figure 1-2)

Wallphono weighs 165 pounds (75 kg) and requires at least two people for
lifting. To see Hanger Bracket alignment open Main Door.

HANGER BRACKET SPOOL

MIDDLE LEFT

1-6 21822662

LOOSEN SCREWS

TOP RIGHT

FIGURE 1-2

Section 1: Unpacking & System Description

MAJOR COMPONENTS OF THE DLW-1

Figure 1-3 shows the major components of the DLW-1 Phonograph. Take a minute to familiarize yourself with
these components.

CORE COMPUTER 22143802

The Core Computer is the heart of the system and has a removable hard drive and a single board computer. The
hard drive is the only storage in the system and retains; Windows 2000, all Application Software, all music, and all
setup and audit data. The single board computer converts music selections stored on the hard drive into a stereo
signal for the systems audio components. It also connects to the Internet, the SVGA touchscreen monitor, the
credit card reader, the UPS, and the Rowelink modules.

TOUCHSCREEN 17” LCD MONITOR 22151901 (Studio Sound Model Only)
TOUCHSCREEN 15” LCD MONITOR 22160801 ( 2 Channel Preamp Model Only)

All viewing, displaying, selecting, or entering is done through the Touchscreen Monitor. Some of the things it is
used for are: viewing and making selections, displaying the selection playing, displaying pricing and credits, viewing
and changing setup and audit data, downloading selections, and interacting with the Internet.

CREDIT CARD READER 34038401

Allows you to purchase music and other items with your credit card. The touchscreen monitor indicates a valid
read and guides you through your purchase.

UPS 40927401

The UPS is a battery-powered unit that provides backup power to the Core Computer if AC line power is
temporarily lost.

SYSTEM POWER SUPPLY 22145801

The system power supply produces +9 VDC, +12 VDC, +24 VDC, and has a relay to turn on/off the phonograph
lights, touchscreen monitor, and Mars Bill Acceptor. It has an IEC 320 power inlet, two 6A circuit breakers, two
4 amp fuses, and a power switch for service/repair of the phonographs parts. The power switch removes power
from all components except the UPS and the CORE COMPUTER.

TRANSFORMER ASSEMBLY 40917102

Supplies power for the Audio/Video Controller, 1000 Watt Audio Digital Amplifier, and the system power supply
voltages +9 VDC, +12 VCD, and + 24 VDC.

ROWELINK CONTROLLER 40926001

Connects the Core Computer serial RS-232 COM2 port to the serial RS-485 Rowelink modules. Also includes
the credit module and coin switch interface. Provides pushbuttons for service mode, touch screen calibration, and
collection.

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DLW-1 Phonograph

VOLUME CONTROL UNIT 34032903 (Studio Sound Model Only)

This Rowelink module should be removed from bottom of phonograph and mounted remotely (behind bar, etc.).
It displays and controls the volume of the amplifier channels and microphones, turns ON/OFF (power button) the
phonograph lights, touchscreen monitor and Mars Bill Acceptor, rejects the selection playing, or adds a credit
(same as IR remote credits).

Channel Volume is displayed when the mode LED is off, and microphone volume is displayed when the mode
LED is on. The MODE key toggles between channels and microphones. Raise or lower the volume of the
channel(s) or microphone using the UP DOWN keys. The volume range is 0 to 63.

The CH, MIC, and SINGER LED’s indicate what volume is being displayed. When adjusting channel volume, if
more than one LED is on, it means those channels have the same volume. All four channels have the same volume
when shipped from the factory (see Section 9 screens Remote Control Setup – Parameters and Audio Modes –
Output Modes for other possible configurations).

AUDIO/VIDEO CONTROLLER 40917401 (Studio Sound Model Only)

This Rowelink module transforms audio signals from the Core Computer, microphones, and other sound
processors/equipment/systems into signals for the Power Amplifier. It has AVC (automatic volume control) to
correct varying recording levels, and tone control via 5-band equalizers. All adjustments and options are
programmable via the touchscreen and retained on the Core Computer hard drive.

2 CHANNEL PREAMP 61138701 (2 Channel Preamp Model Only)

This Rowelink module transforms audio signals from the Core Computer, microphones, and other sound
processors/equipment/systems into signals for the Power Amplifier. It has AVC (automatic volume control) to
correct varying recording levels, and tone control via 7-band equalizers.

1000 WATT AUDIO DIGITAL POWER AMPLIFIER 61132003

The 2-channel audio digital power amplifier is rated 1000 watts (500 per channel) RMS into a 2 ohm load. The full
volume output voltage is 32 volts (note – the full volume output voltage in previous CD phonographs is 21 volts).

The amplifier is protected against overloads and short circuits. Continuous severe overloads or shorts may shut
down the amplifier (or a channel) but will not damage it. If the overload is removed a signal will reset the amplifier
when the next selection plays.

OUTPUT TRANSFORMERS 40832108

The output transformers “step up” the power amplifiers output voltage for 70-volt extension speakers. They also
provide screw connections for selecting different power levels for extension speakers.

MARS BILL ACCEPTOR 22135603

The series 2000 bill acceptor with a 700 bill stacker operates off 120 VAC input power and outputs its pulsed
credit signal to the Rowelink Controller.

1-8 21822662

Section 1: Unpacking & System Description

Core Computer

UPS

Rowelink Hub
Assembly

Audio/Visual
Controller
Assembly

Volume Control Unit

Audio Output Transformer

Transformer

Power Supply Assembly

Extra Cool Audio
Amplifier Assembly

Bill Acceptor and
Stacker

RESET/ATX Power Switch

Touchscreen
Flat Panel LCD
Monitor 15"/17"

Credit Card Reader

21822662 1-9

FIGURE 1-3 MAJOR COMPONENTS

DLW-1 Phonograph

DLW-1 NETSTAR SPECIFICATIONS

General

Depth ......................................................................................................................................26 1/2 in.

Width ............................................................................................................................................40 in.

Height ............................................................................................................................................63 in.

Power Requirements...................................................................................................................120 VAC 60 Hz.

1200 watts 11.9 amps

Pricing ........................................................................................................See Credit Pricing Screen, Section 9

Bill Acceptor................................................................. Mars Series 2000 w/700 Bill Stacker. Accepts $1, and $5

Coin Acceptor ................................................................................................Imonex - Accepts 25¢ and $1 coins

Credit Card Reader............................................................................................................Magnetic Card Reader

Touchscreen Monitor ..................................................................................17” LCD with ELO Saw Touchscreen

SOUND SYSTEM

Core Computer

Type ...................................................................................................................................... 16 bit Stereo

Frequency Response..................................................................................................... 20 to 20,000 Hz.

Channel Separation ................................................................................................... 90 db @ 1,000 Hz.

Output ........................................................................................ 0.7 V (approx. depending on the album)

Power Amplifier (Second 1000 watt Stereo Amplifier is Optional)

1000 Watt Stereo

FTC Rating, 2 Ohm Loads @ .5% THD .........................................................................1000 watts RMS

FTC Rating, 70 V Lines @ .5% THD ................................................................................ 250 watts RMS

Audio/Video Controller (Pre-amplifier)

Channels (Two Stereo, or one Stereo and Two Mono, of Four Mono) .........................................Four

AVC Control Range ........................................................................................................................ 20 db

Tone control is accomplished through a 5 band equalizer (10 db/filter band)

Selection System Capacity.................................................................................................................300 Albums

Transformer Package

70 V line for extension speakers.

System Frequency Response .................................................................................................40 to 20,000 ±4 db

1-10 21822662

Section 1: Unpacking & System Description

LIGHTING

Lamp Type Lamp Specs

Fluorescent (2) 6 watt, 9 In. F6T5/CW
Neon Custom

FUSES AND CIRCUIT BREAKERS

System Power Supply

120 VAC (Transformer Primary Only)......................................................... Two 6 amp Circuit Breakers

24 VAC ...................................................................................................................................4 amp Fuse

+12 VDC..................................................................................................................................4 amp Fuse

UPS................................................................................................................................................. See Figure 2-1

21822662 1-11

DLW-1 Phonograph

This page left intentionally blank

1-12 21822662

Section 2: Installing Hard Drive and Testing

INSTALLING THE HARD DRIVE

The following steps describe how to install a hard drive in the jukebox.

CAUTION

Hard drives are extremely sensitive to physical mishandling. Always keep the hard drives
protected from accidental falls, banging, dust, or liquids. To avoid damage, do not remove drive
from tray.

WARNING

Never install or remove a hard drive when the unit is powered on. As an extra precaution,
always unplug the CC (Core Computer) from the UPS battery outlet before removing or
inserting a hard drive tray.

Section 2: Installing Hard Drive and Testing

1. Unlock the jukebox and open the front door.

2. Unplug the CC from the UPS (see figure 2-1).

3. Unlatch the two latches on the side of the Core Computer. Swing the hard drive assembly open.

NOTE

All hard drives will be shipped in a removable hard drive tray, designed to fit the Rowe DLW-1
CC. Check that the data and power cables are securely seated in the drive in the tray before
installation.

4. With the tray handle at a 90 degree angle, slide the tray into the CC enclosure. When the tray reaches the
back of the bay, press the handle down 90 degrees. Lock the tray in place with the hard drive key. Close
and latch the hard drive assembly on the Core Computer locking the two latches. Plug the CC into the
UPS battery outlet.

SURGE

SURGE

SURGE

Power Button

21822662 2-1

POWER

ON

WIRING

FAULT

BATTERY

SURGE

BATTERY

SURGE

Figure 2-1

BATTERY

SURGE

DLW-1 Phonograph

RX

LINK

PHONE LINE

TX

ETHERNET

+5 V

COM 4

SVGA MONITOR

MAG CARD

READER

AUDIO

UPS

COM 3

LEFT RIGHT

SWITCH

ATX POWER SW

EXTERNAL RESET

1

2

USB

KEYBOARD

MOUSE

ROWELINK

TOUCHSCREEN

COM 2

COM 1

CC ATX POWER
SWITCH

Figure 2-2

The following steps are a summary of the power-on and boot-up process. For a more detailed description please
see the “Sequence of Operation” in Section 5.

1. Plug the AC power cable from the back of the jukebox into a standard, grounded wall outlet and check
that the system power supply power switch is in the ON position.

2. Press the power button at the front left of the UPS. The UPS will beep once and a green LED will light to
indicate it is on.

3. If the CC does not automatically start to boot up, press the CC ATX power button (see Figure 2-2) in
once and release.

4. The user interface will automatically begin to boot up. This process may take a few minutes. An Ecast
screen will indicate that the Operating System is loading.

2-2 21822662

Section 2: Installing Hard Drive and Testing

TESTING THE UNIT

Once the jukebox is powered on and the user interface is running (see figure 2-5 Jukebox User Interface), try the
following procedures before moving and installing the unit at the venue:

PERIPHERALS

Touch Screen:

NOTE:

Every time a hard drive is installed in a CC enclosure, the touch screenneeds to be calibrated.

The following procedure describes how to calibrate the touch screen:

1. Press the “Calibration” button on the Rowelink Controller (see figure 2-3). Press the button in once to
launch the calibration program. This will override the application while the program runs. See figure 2-4
for a picture of the calibration program interface.

2. Close the phonograph door and make sure it is locked.

3. Follow the directions on the screen, touching the center of the target, then touching YES.

CALIBRATION
BUTTON

POWER

P17
MDB
BILL
ACC.

REJECT

IR DETECTOR

P16

P15

P12
SW'S

P11

P3

AMP MUTE

FIGURE 2-4

CALIBRATION SCREEN

RS232

P22

P20

P21

COIN

COIN

POWER IN

POWER IN

P7

24 VAC
24 VDC

12 VDC

P23

5 VDC

250 W

1000 W

P10
POWER OUT

CC RL TX

TB1
ROWELINK

P14

P9

P6

ACCEPTOR

P8

P5

SWITCHES

CC RL RX

KID RL TX

IR RCV

FIGURE 2-3

ROWELINK CONTROLLER

P19

COUNTER

BILL

ACCEPTOR

CRDT STATUS

CRDT RL TX

R

ROWELINK CONTROLLER

40926001

P18

REJECTCOLLECT

POWERCALIBRATESERVICE

Bill Acceptor:

Insert a dollar bill in the jukebox and check that the increment in credits available corresponds with the pricing
scheme for the jukebox.

Credit Card Reader:

Fully insert and remove any magnetic card (credit, debit, or Club Ecast) into the dipper while the application is
running, and assure that the card is acknowledged by the application. The card will not be charged if the jukebox
is not hooked up to a network or if the process is cancelled before a dollar amount is selected.

NOTE:

The credit card reader only accepts Visa and Master card at this time. A nonaccepted card will
return a dialogue box to the user to try a different card.

21822662 2-3

DLW-1 Phonograph

CONNECTING SPEAKERS:

Audio:

Play a local music selection by following the procedure below.

Browse through album covers on the local jukebox by pressing the arrow keys below the 4 album covers that
appear on the right-hand side of the screen. To view the songs on an album, touch the album and the song list will
appear to the left of the 4 album covers. Scroll down or up with the double arrows to view all songs on the album.
Make a song selection by touching the # or title. The song will be selected as long as there is at least 1 credit under
“Credits Remaining” in the bottom left-hand corner.

FIGURE 2-5

JUKEBOX INTERFACE

Music Selection and Pricing:

See “Section 7: Using the DLW-1” to understand how to use all of the features associated with the User
Interface.

The local music selection and pricing were pre-configured for each hard drive per the selections made on the Ecast
Extranet. Please take the time to compare the selections with the packing list shipped with the drive.

NOTE FOR OPERATORS PRE-TESTING THE JUKEBOX IN THEIR OWN FACILITIES:

Any features in the application associated with the network – such as the “Download Now”
feature, which accesses all songs in the Ecast library, or the “Buy CD” function – will not work.
The drive is configured for the network of the venue it is going into. For more information, see
“Section 6: Network”.

2-4 21822662

Section 3: Venue Installation

Section 3: Venue Installation

INTRODUCTION

WARNING

The first step of the DLW-1 installation is setting up the Network in the venue. The following
procedures should only be followed once the Network is in place and has been tested by Ecast.
Also, only install a jukebox that has a working and tested hard drive in the jukebox.

Please see “Section 6: Network” if you have any questions about setting up the Network.

Please see “Section 2” if there are any questions about installing the hard drive or testing the jukebox before venue

installation.

The installation of the DLW-1 jukebox should be easy, since most of the preparation and testing has been done ahead
of time. Keep in mind that in addition to the standard installation tools, the DLW-1 jukebox installation will also
require the following:

• Standard Category 5 Unshielded Twisted Pair (UTP) Cable (approximately 200’ per venue).

• RJ-45 crimping tools

• RJ-45 cable plugs

• Staple gun and staples

In addition to 120 VAC power that is on 24 hours a day, there will be up to 4 hard wired connections to the jukebox:
an Ethernet cable from the Router, the extension speaker connections, a Remote Volume Control Unit cable, and
an IR Remote Control Sensor.

1. Standard Ethernet cable installed by the operator

2. Standard speaker cable installed by the operator

3. Standard 6 conductor modular (phone) cable installed by the operator. This cable has pin 1 to pin 6, pin
2 to pin 5, etc. and a 100 foot cable is provided. Parts to make your own can be purchased from Radio
Shack, Digi-Key, or other sources.

4. Standard 6 conductor modular (phone) cable provided and installed by the operator.

21822662 3-1

DLW-1 Phonograph

INSTALLING THE JUKEBOX

Step 1. Connect to the Network

Do not connect to the network until it has been installed and tested by Ecast. The DLW-1 jukebox
connects to the Internet via the router. A “straight through” Ethernet cable must be run between the
jukebox and the router. Connect one end from the Ethernet port on the outside of the CC enclosure and
thread the cable out an access hole in rear of phonograph. Connect the other end to the port labeled
“Ethernet 8” on the Router (see figure 3-1).

POWER CORDETHERNET CABLE

FROM JUKEBOX

DSL LINE

Please see “Ethernet Cable Pin Out and Instructions” in order to build a custom network cable
at the venue.

Step 2. Provide Power to the Unit

The unit ships with a 6-foot power cord designed to plug into a standard grounded wall outlet. The
DLW-1 requires 120 VAC power that is ON 24 hours a day for daily communication with the network.
The communication updates software and albums, and verifies that the DLW-1 is functional. Most
updates occur when the venue is closed. The DLW-1 will stop working if there is no communication with
the network for 7 days.

Step 3. Connect the Extension Speakers

See “Sound System Setup”

Step 4. Optional:

Remove the Volume Control Unit from the phonograph. Mount the Volume Control Unit remotely.
Connect the 6 conductor modular cable to the Volume Control Unit and the Rowelink Controller.
The top access hole in the phonograph rear provides easy access to the Rowelink Controller.

FIGURE 3-1

NOTE:

Step 5. Power on the Jukebox

• Plug the AC power from the back of the jukebox into a standard, grounded wall outlet and check that the
system power supply POWER switch is in the ON position.

• Press the red button (figure 2-1) at the front left of the UPS. The UPS will beep once and a green LED will
light to indicate it is on.

• If the CC does not start automatically, press the CC ATX power button (see figure 2-2) in once and
release. This boots up the CC and starts the application.

3-2 21822662

Section 3: Venue Installation

ETHERNET CABLE PIN OUT AND INSTRUCTIONS

Part of the jukebox installation process requires making a custom Ethernet cable, as the cable length will be unique
to each venue. This cable will be run between the jukebox and router. This customization will save costly cable
and result in a neater installation process.

To install the cable you will need:

• Category 5 UTP cable (eight conductor data cable with 4 pairs unshielded twisted wires)

• RJ-45 plugs and a Telco crimping tool

• Cable testing device (optional but recommended)

Refer to the following directions to make a “straight through” cable where pin 1 on one end corresponds to pin 1
on the other end.

Step 1. Cut b ack 1” of the outer, plastic covering to reveal 4 twisted pairs and some insulation material. If you

partially cut some of the wires, cut them all off and start over. Each pair is a solid color wire twisted with

a striped white and same color wire.
Step 2. Cut out the insulation material to the bottom of the removed plastic.
Step 3. Untwist each pair no more than 1 cm and lay them flat together pinched between your fingers in the

following order according to figure 3-2.
Step 4. Hold the 8 wires together and cut them at the top to make them all the same length. The length of the

wires should be slightly shorter than the length of the connector so that the cut plastic just fits inside the

connector.
Step 5. Hold the RJ-45 Ethernet plug head in your other hand with the hook faced down. Slide the wires into the

connector head. Pay careful attention that the wires stay in the above order and fit into their own slots.

All wires must hit the end of the plug.
Step 6. Slide the connector head into the RJ-45 crimping tool and squeeze down hard. Looking at the side of

the plug and check that the metal contacts went into the wires. If not, squeeze down again.
Step 7. Repeat the above steps for the other end (same pin out scheme).
Step 8. Use the cable testing device to assure that the cable was built correctly.



WHITE/BROWN

WHITE/BLUE

GREEN

BLUE

WHITE/GREEN

21822662 3-3

BROWN

ORANGE

WHITE/ORANGE

INSULATION

RJ-45 PLUGS WITH THE LOCKING
TAB ON THE OPPOSITE SIDE

FIGURE 3-2

ETHERNET CABLE

WHITE/ORANGE

ORANGE

WHITE/GREEN

BROWN

GREEN

WHITE/BROWN

WHITE/BLUE

BLUE

DLW-1 Phonograph

SOUND SYSTEM SETUP

Extension Speaker Operation

To avoid a poor sounding jukebox, care must be taken when adding extension speakers. Two requirements must
be met:

1. Speakers must be wired so that the power consumed by the extension speakers do not exceed the amplifier
power rating. After wiring the speakers, perform an Amplifier Overload Check.

2. All speakers must be connected with the correct polarity.

NOTE

The 70 V phasing is reversed inside the output transformers. See figure 3-7 for correct polarity
hookup of extension speakers. If the (+) and (-) terminals are not wired properly, the speakers
will be out of phase, causing a reduction in low requencies (bass).

Several charts have been included to assist you with connection of the extension speakers.
Figure 3-7 shows the entire sound system.

70 volt Speakers

To avoid prohibitive cable losses on long speaker lines (over 100 feet), use 70 V speakers. The power level
in the 70 V speakers is set at each speaker. 250 watts of the 1000 watts is provided for 70 V speakers by A1, A2
connections on the audio output transformer assembly.
NOTE: 1000 watts can be connected if you configure the amplifier for stereo and connect 70 volt speakers E7 to
E7.

Low Impedance Speakers

Low impedance speakers (8 or 4 ohm) can be used when the connecting cable is less than 100 feet.

4 ohm Speakers (Parallel Connections)

No more than one 4 ohm speaker should be connected to a speaker line. If several 4 ohm speakers are to
be used, each speaker should have its own line.

8 ohm Speakers (Parallel Connections)

The loss in 100 feet of 18 gauge zipcord feeding on 8 ohm speaker is 15%. The loss for two 8 ohm speakers
is 30%.

NOTE

In any speaker installation, the total speaker load (the sum of all power to all speakers) must not
exceed 1000 watts per amplifier. The phonograph has an audio output transformer assembly
rated 250 watts (125 per channel) for connecting 70 V speakers, or connecting extension
speakers to taps. The sum of all power to 70 V speakers and tapped speakers must not exceed
250 watts.

3-4 21822662

Section 3: Venue Installation

Table 3-1 Extension Speaker Worksheet

Sheet 1

SELECTING SPEAKER POWER

General Instructions

This section will lead you through the power and speaker selection process. This process consists of four
major steps and several smaller steps. The major steps are:

1. Identifying the extension speakers and computing the extension speaker power.

2. Making the external speaker connections.

3. Performing an amplifier overload check per table 3-2B.

Selection Procedures

1. Use a pencil (you may want to revise your figures) to fill in the work sheet on the following pages:

Extension speakers are available in these general categories: General purpose speakers (4 and 8 ohm
speakers) and 70 V speakers.

Use this worksheet to help you calculate the amount of power consumed by the extension speakers.

Use this worksheet as a guide to help you select which power tap to use for each type of external speaker
you are using. An extension speaker RMS power rating should be at least 10% higher than the power it will
consume at max phonograph volume.

When RMS power to speaker

at max phonograph volume is

250 watts
125 watts

62.5 watts

31.25 watts

Then recommended RMS power

rating of speaker is

300 watts
150 watts

75 watts
40 watts

Extension speakers connected to E1 - E7

Place the quantity of speakers in the blank under QTY and multiply the quantity times the power
consumption (show stereo speakers as 2 speakers). Place your results in the blank under TOTAL.

QTY Total

Two 8 ohm speakers in series: ____at 62.5 watts per series = ____watts
(31.25 watts to each speaker)

Two 4 ohm speakers in series: ____at 125 watts per series = ____watts
(62.5 watts to each speaker)

8 ohm speakers: ____at 125 watts each = ____watts

4 ohm speakers: ____at 250 watts each = ____watts

21822662 3-5

DLW-1 Phonograph

Table 3-1. Extension Speaker Worksheet

Sheet 2

4-OHM SPEAKERS CONNECTED TO TRANSFORMER TAPS

Place the quantity of speakers in the blank under QTY and multiply the quantity times the power consumption (show
stereo speakers as 2 speakers). Place your results in the blank under TOTAL.

4-Ohm Stereo Speakers connected to transformer taps

QTY Total Connections

Speakers for the 1 watt taps: ____at 1 watt each = ____watts (E1 to E2)

Speakers for the 4 watt taps: ____at 4 watts each = ____watts (E1 to E3)

Speakers for the 16 watt taps: ____at 16 watts each = ____watts (E1 to E4)

Speakers for the 36 watt taps: ____at 36 watts each = ____watts (E3 to E5)

Speakers for the 49 watt taps: ____at 49 watts each = ____watts (E2 to E5)

Speakers for the 64 watt taps: ____at 64 watts each = ____watts (E1 to E5)

Speakers for the 100 watt taps: ____at 100 watts each = ____watts (E3 to E6)

Speakers for the 121 watt taps: ____at 121 watts each = ____watts (E2 to E6)

3-6 21822662

Section 3: Venue Installation

Table 3-1. Extension Speaker Worksheet

Sheet 3

8-OHM SPEAKERS CONNECTED TO TRANSFORMER TAPS

Place the quantity of speakers in the blank under QTY and multiply the quantity times the power consumption (show
stereo speakers as 2 speakers). Place your results in the blank under TOTAL.

8-Ohm Stereo Speakers connected to transformer taps

QTY Total Connections

Speakers for the .5 watt taps: ____at .5 watt each = ____watts (E1 to E2)

Speakers for the 2 watt taps: ____at 2 watts each = ____watts (E1 to E3)

Speakers for the 8 watt taps: ____at 8 watts each = ____watts (E1 to E4)

Speakers for the 18 watt taps: ____at 18 watts each = ____watts (E3 to E5)

Speakers for the 24 watt taps: ____at 24 watts each = ____watts (E2 to E5)

Speakers for the 32 watt taps: ____at 32 watts each = ____watts (E1 to E5)

Speakers for the 50 watt taps: ____at 50 watts each = ____watts (E3 to E6)

Speakers for the 72 watt taps: ____at 72 watts each = ____watts (E1 to E6)

Speakers for the 95 watt taps: ____at 95 watt each = ____watts (E3 to E7)

70-VOLT SPEAKERS

70-volt speakers have a power tap on them or on their associated transformer. Add together all of the 70-volt
speaker tap settings and enter that value:

____watts (A1 to A2)

21822662 3-7

DLW-1 Phonograph

Table 3-1. Extension Speaker Worksheet

Combine consumptions of all speakers:

Connected to E1 - E7 ______ ______

Sheet 4

Stereo Mono

Tapped 4-Ohm: ______ ______

Tapped 8-Ohm ______ ______

70-Volt A1, A2 ______ ______

Sum of tapped
and A1, A2
70 Volt must
not exceed 250

Stereo Mono Grand Total

Totals: __________ +__________ = _____________

NOTE

In any speaker installation, the total RMS speaker load (the sum of all power to all speakers)
must not exceed 1000 watts. It is strongly recommended that "Efficient" extension speakers
are used.

1. The Grand Total is the amount of power that the phonograph will need to supply to the extension speakers.
This amount must not exceed 1000 watts. If it is more than 1000 watts, you must reduce the power used by
the extension speakers to reduce the total power consumed, then recalculate the total power consumed.

2. When you have reached a satisfactory combination of speakers and speaker power consumption, use the
CONNECTION column (the connections are in parentheses) as a wiring guide to make the actual connection.
The speaker terminal strips on the output transformer (refer to figure 1-1) are accessed by opening the front
door of phonograph. Refer to figure 3-7 for typical examples of speaker connections.

The amplifier may be connected to a load of 1000 watts before distortion will begin to increase
beyond specification.

3-8 21822662

NOTE

Section 3: Venue Installation

Table 3-2A. Amplifier Overload Check

Check that the amplifier is not overloaded by performing the following four steps:

1. Make sure that the extension speakers are connected to the proper speaker taps.

2. Set the volume control to 63 (maximum volume) and make a selection.

3. While the music is playing, if the OVERLOAD INDICATOR(S) stay OFF or occasionally flicker
in a random manner, the load is acceptable. If the OVERLOAD INDICATOR(S) are always lit
or flicker continuously, the amplifier is overloaded and will shut down, and you must perform
Step 4.

4. Do this step only if the OVERLOAD INDICATOR(S) came on as described in Step 3. Find the
source of the overload (shorted speaker wires, too many speakers connected, or speaker power
taps too high). After you fix the short, disconnect a few speakers or lower the speaker power
tap selection, then repeat Step 3.

1

This value is the total for both channels. The power consumption for each channel is one-half of this value.

21822662 3-9

DLW-1 Phonograph

AUDIO OUTPUT

TRANSFORMER ASSEMBLY

32 V

24 V

+

CHANNEL 2

-

(4 WATTS)

4 OHM SPEAKER

+

FROM 1000 WATT
POWER AMPLIFIER

FROM 1000 WATT
POWER AMPLIFIER

70V

70V MONO

70V

CHANNEL 2

A2

A1

A1 A2

CHANNEL 1

16 V
8 V

4 V

2 V

0 V

E1 E2 E3 E4 E5 E6 E7

0 V

2 V

4 V

8 V

16 V

24 V

32 V

E7 E6 E5 E4 E3 E2 E1

+

CHANNEL 2

--+

CHANNEL 1

+

CHANNEL 1

-

(24 WATTS)

70 V SPEAKER

(24 WATTS)

70 V SPEAKER

(4 WATTS)

4 OHM SPEAKER

CHANNEL 2

-

+

CHANNEL 1

-

(8 WATTS)

8 OHM SPEAKER

EXTENSION SPEAKERS

Figure 3-7. Speaker Connections

(8 WATTS)

8 OHM SPEAKER

3-10 21822662

Section 3: Venue Installation

THIS PAGE INTENTIONALLY LEFT BLANK

21822662 3-11

DLW-1 Phonograph

E7
E6
E5
E4
E3

E2
E1

A1
A2
A1
A2

Y
BR

G
BR/W
G/W

CHANNEL 1 OR 3

BL/W
B

B/W
S
S
B/W

B/W

2

1

B
BL/W
G/W
BR/W
G

BR
Y

BR

CHANNEL 2 OR 4

E1
E2
E3
E4
E5

E6
E7

B

G

2

1

40832108 TRANSFORMER WIRING DIAGRAM

3-12 21822662

Section 3: Venue Installation

THIS PAGE INTENTIONALLY LEFT BLANK

21822662 3-13

DLW-1 Phonograph

SPEAKER SYNOPSIS

1000 WATTS OF RMS POWER PER AMPLIFIER OR 500 WATTS PER CHANNEL.

The generic speaker wiring diagrams cover 4 to 32 speakers. Diagram 1 has a 4 speaker layout. If you only
want the four speaker layout, then the maximum output of each speaker would have to be rated 4 ohms and
capable of 300 watts.

Question: Why a 300 watt rating on the speaker?
Answer: Safety factor/life of speaker

These speakers are expensive, providing a lot of sound in a localized area which does not optimize the room
sound.

A better way to distribute the sound is by adding more speakers. Diagram 2 has a layout of 8 speakers at
8 ohms each and only having a rating of 150 watts each, which includes a safety factor. The expense factor
should now be less for each speaker.

For a really big room, Diagram 3 may be the best scenario. Diagram 3 shows a series/parallel hookup with
up to 16 speakers. The advantage is the ratings are 4 ohms at only 75 watts each. Thus giving you a lot
of sound at a reasonable price. To ensure the speakers work correctly, the 2 wired in series should be of
the same make and model. Different models wired in series will not give equal outputs, and the frequency
response may be strange.

Question: Too many speakers now?
Answer: Simply leave off as many speakers as you wish, as long as it is 2 at a time, which means a series
combo combination.

To minimize cost, it is recommended to utilize Diagram 4. This shows 32 speakers, their rating only has
to be 8 ohms at 50 watts. This allows you to use inexpensive speakers which can be found at the big electronic
stores. This also provides you the chance to A/B them for sound. Try also to get the most efficient speakers.

3-14 21822662

Speakers

Right Channel

Section 3: Venue Installation

Speakers

Left Channel

EACH SPEAKER OUTPUT IS 250 WATTS

Speakers

Right Channel

Four 4 ohm speakers each rated at a minimum of

E7

E1

300 watts each. (Note: Left channel is out of phase,

plus + and minus -, in hookup with respect to right

Speakers

channel)



E1

Left Channel

DIAGRAM 1

E7

E1

Eight 8 ohm speakers each rated at a minimum of

150 watts each. (Note: Left channel is out of phase,

plus + and minus -, in hookup with respect to right channel)

E7

E1



DIAGRAM 2

EACH SPEAKER OUTPUT IS 125 WATTS

E7

1000 watts

21822662 3-15

Amplifier

1000 watts

Amplifier

DLW-1 Phonograph



Speakers

Right Channel

Series/Parallel Hookup

E1

E7

1000 watts

Sixteen 4 ohm speakers each rated at a minimum of 75 watts each (Note: Left

channel is out of phase, plus + and minus -, in hookup with respect to right channel).

E1

E7

Amplifier

Speakers

Left Channel

DIAGRAM 3

EACH SPEAKER OUTPUT IS 62.5 WATTS

3-16 21822662

Section 3: Venue Installation

Speakers

Right Channel

Series/Parallel Hookup

Thirty two 8 ohm speakers each rated at a minimum of 50 watts each (Note: Left

E1

E7

channel is out of phase, plus + and minus -, in hookup with respect to right channel).

E1

E7

Speakers

Left Channel

DIAGRAM 4

EACH SPEAKER OUTPUT IS 31.25 WATTS

21822662 3-17

1000 watts

Amplifier

DLW-1 Phonograph

Speakers

Right Channel

Speakers

Left Channel

Speakers

Right Channel

Speakers

Left Channel

E1

1000 watts

E7

E1

E7

Second

Amplifier

External

Only

Black

E1

Pink

1000 watts

E6

Jukebox

Internal

Speakers

Violet

E6

Amplifier

Pink and Violet connect to E6 as shown

Black connects to E1

3-18 21822662

Starlink DLW-1 Phonograph

9 V

GND

RLA

RLB

TB1

Section 3: Venue Installation

WELINK

Rowelink Controller

Modular

Walljack

6 Conductor

(Mount by VCU)



1

White

Rowelink B

Rowelink A

Existing 3 Wire Cable

-

6

5

4

3

2

Black

Red

Green

6

5

4

3

2

1

Blue

Yellow

9 VDC @ 100 ma

6 WIRE

Modular Cable

+9 COM

+9 VDC

ROWELINK A

ROWELINK B

MUTE NOT

ON/OFF CONROL

1

2

3

4

5

6

Wall Plug-in Power

+

Supply

How to remote the Volume Control Unit using existing 3-wire cable

21822662 3-19

Unit

Control

Volume

DLW-1 Phonograph

TB1

WELINK

Rowelink Controller

Starlink DLW-1 Phonograph

Modular

Walljack

6 Conductor

(Mount by VCU)

1

White

9 V

+9 VDC

RLA

GND

Rowelink A

+9 COM

RLB

Rowelink B

Existing 4 Wire Cable

6

5

4

3

2

Black

Red

Green

6

5

4

3

2

1

Blue

Yellow

How to remote the Volume Control Unit using existing 4-wire cable

3-20 21822662

+9 COM

+9 VDC

2

6 WIRE

Modular Cable

1



ROWELINK A

ROWELINK B

MUTE NOT

ON/OFF CONROL

3

4

5

6

Unit

Control

Volume

Section 4: Routine Service

INTRODUCTION

Routine and preventative maintenance is to be performed on your
normal periodic service call. This section discusses how to
collect money, perform the cash audit, and do preventive mainte­nance procedures. Changing music, collecting statistic figures,
and changing other venue specific features can be done via the
Extranet at the Operator’s office or at the venue. Detailed
instructions on how to use the Extranet are located in Section 8.

Section 4: Routine Service

21822662 4-1

DLW-1 Phonograph

COLLECTING MONEY

The following describes how to remove cash from the jukebox and record the non-resetting cash value.

Step 1: Turn the jukebox lock and allow the jukebox to open.

Step 2: Remove the cashbox and empty out all coins, then remove all bills from stacker.

Step 3: Push COLLECT switch on Rowelink Controller. Collection Operator Screen shows cash (bills)

and coin totals for current period and last period.

Step 4: Push “Collect NOW” once. Current Period totals will transfer to Last Period totals; Last Period

totals to All Periods; Current Period totals will be cleared.

COLLECTION OPERATOR SCREEN

4-2 21822662

Section 4: Routine Service

PREVENTIVE MAINTENANCE

Preventive maintenance should be performed at regular intervals. At every visit, the exterior should be cleaned and
the touch screen should be re-calibrated. Every 3-4 months, the interior should be cleaned.

EXTERIOR

Part Procedure
Touch Screen Clean with household glass cleaner and paper towel or clean cloth.

CAUTION:

After cleaning the touchscreen it may not respond to touch for a few seconds.

Cabinet and Cloth moistened in water with any mild cleaning product.
Lenses

Calibration Please see the following procedure.

The following procedure describes how to calibrate the touch screen:

1. Power on the DLW-1 Jukebox and boot up the application.

2. Open the front door of the jukebox.

3. Locate the “Calibration” button on the Rowelink Controller (see figure 2-3).
Press the button in once to launch the calibration program. This will override the application while
the program runs. See the screen shot below.

4. Close the front door and make sure it locks.

5. Follow the directions on the screen, touching the center of the targets, then touching YES.

DO NOT SPRAY CLEANER ON THE TOUCHSCREEN.
SPRAY CLEANER ON THE TOWEL, THEN CLEAN THE
TOUCHSCREEN.

INTERIOR

Part Procedure
Bill Acceptor Q-tip at acceptor lip dipped in Rubbing Alcohol to clear out any build up.

21822662 4-3

CALIBRATION SCREEN

DLW-1 Phonograph

This page intentionally left blank

4-4 21822662

Section 5: Troubleshooting

Section 5: T roubleshooting

INTRODUCTION

The DLW-1 Phonograph incorporates several modules which plug in for rapid service. The most likely cause
of phonograph problems are:

1. Continuous or intermittent opens in a harness. The cause can be wiring, a terminal, or a bad terminal crimp.

• Check that all plugs are firmly seated.

• Check that connector pins are not bent, broken, or pushed through the back of connectors when mated.

2. A defective module. Troubleshooting procedures are directed at module replacement, not repair.

A summary of the functions for each of the phonograph’s replaceable modules is in Section 1.

The troubleshooting topics presented in this section are:

• The DLW-1 LED’s are described and can help you isolate a problem.

• A sequence of operation explanation, a Block Diagram (figure 5-1), and wiring diagram (figure 5-2) to
help you isolate the problem to a harness or a module. The figures also show the Rowe part numbers
of the harnesses and modules.

• Modular Troubleshooting Charts that list the Trouble, Symptom, and Probable Cause.

21822662 5-1

DLW-1 Phonograph

POWER SUPPLY BOARD

+9 V LED

Should be on. On when +9 VDC is available at the Power Supply.

+12 V LED

Should be on. On when +12 VDC is available at the Power Supply.

+24 V LED

Should be on. On when +24 VDC is available at the Power Supply.

VALID IR LED (optional)(mounted remotely)

On POWER UP (+9 VDC applied to the ROWELINK CONTROLLER via the POWER SUP­PLY) this LED flashes 3 times. It also flashes when a VALID IR Remote signal is seen.

ROWELINK CONTROLLER

5 VDC,12 VDC, 24 VDC, and 24VAC LED’s

Should be on. On when there is power to the ROWELINK CONTROLLER via the HUB.

IR RCV LED

Flashes whenever any IR signal is seen by the IR RCVR (optional). May flash due to ambient light.

KID RL TX LED

Should be flashing **. Flashes when the ROWELINK CONTROLLER sends an RL signal back to
CORE COMPUTER. Rate is approximately ten times per second.

CC RL RX LED

Should be flashing**. Flashes when ROWELINK CONTROLLER receives a RL signal from one of
the ROWELINK devices. Appears almost continuously on (rate is more than 20 times per second).

CC RL TX LED

Should be flashing **. Flashes when Rowelink Master Commands are sent from the Computer Core.
Appears almost continuously on (rate is more than 20 times per second).

CRDT RL TX LED

Should be flashing **. Flashes when the ROWELINK CONTROLLER sends a RL signal back to
the CORE COMPUTER. Rate is approximately once per second.

CRDT STATUS LED

Will flash when a coin is inserted and the CRDT RL TX LED is flashing. May or may not flash when
coin is inserted if the CRDT RL TX LED is not flashing.

DLW-1 LED’S

AV CONTROLLER (STUDIO SOUND ONLY)

POWER LED

Should be on. On when all 4 voltages are present (+5 V, +8.5 V, +15 V, -15 V).

STATUS LED

On Power Up (Power applied to the AV Controller) this LED flashes 3 times.

ROWELINK LED

Should be flashing **. Flashes when the AV Controller sends a RL signal back to the ROWELINK
CONTROLLER. Rate is approximately twice per second.

5-2 21822662

VOLUME CONTROL (STUDIO SOUND ONLY)

PERIOD LED (on the 10’s digit)

Should be dimly flashing ** at a relatively fast rate. Flashes when Rowelink Master Commands are
sent from the Computer Core via the ROWELINK CONTROLLER.

PERIOD LED (on the 1’s digit)

Should be dimly flashing ** at a relatively fast rate. Flashes when the Volume Control sends a RL
signal back to the ROWELINK CONTROLLER.

POWER AMPLIFIER

YELLOW CLIP LED

Should be off. If on, the input signal to the Power Amplifier is to high, which will cause the output
signal distortion to increase.

RED OVERLOAD LED

Should be off. If on, the speaker outputs are overloaded.

UNINTERRUPTIBLE POWER SUPPLY

GREEN POWER ON LED (on top of UPS near the UPS Power Switch)

Should be on. On when UPS is switched on and line voltage is present. Off if UPS is switched off,
or if no line voltage is present. If UPS is switched off, push UPS power switch. If LED fails to come
on, ensure 110 VAC line voltage is available.

BUILDING WIRING FAULT LED

Should be off. If on, check the 110 VAC line wiring at the wall receptacle. The wall receptacle
needs to be wired as shown.

Section 5: Troubleshooting

NEUTRAL

The hot is 110 VAC measured with respect to ground. The neutral is 0 VAC measured with respect
to ground.

COMPUTER CORE ASSEMBLY

+5 V LED

Should be on. On when there is +5 V power available to the card reader.

TX LED

If there is an Ethernet connection, this LED flashes occasionally.

LINK LED

If there is an Ethernet connection, this LED should be on.

RX LED

If there is an Ethernet connection, this LED flashes occasionally.

HARD DRIVE GREEN LED

Should be on. On if the hard drive has power applied to it.

HARD DRIVE YELLOW LED

Should flash occasionally. Flashes if hard drive is being accessed.

HOT (110 VAC)

GROUND

** When the COMPUTER CORE ASSEMBLY is powered up, then it may take several minutes for the
ROWELINK LED’s to start flashing.

21822662 5-3

DLW-1 Phonograph

SEQUENCE OF OPERATION

Step 1: Power on the jukebox

• With the System Power Supply power switch in the ON position, plug the AC power from the back of
the jukebox into a standard, grounded wall outlet. The fluorescent and neon lamps will light, and the
Volume Control Unit (Studio Sound Only) display will show dashes.

• Press the red button at the top left of the UPS (figure 2-2). The UPS will beep once and a green POWER
ON LED will light to indicate it is on.

• If the CC does not automatically start to boot-up, press the Reset/ATX power button (figure 1-1) in once
and release.

Step 2: The operating system automatically begins to boot. The following is viewed on the monitor:

Low-level hardware checks
Windows 2000 Operating System Loads
DLW-1 Operating System Loads

Step 3: The user interface (figure 2-5) is viewed on the monitor. No music is in the queue, no selections are available

and the amplifier is muted.

Step 4: Customer provides a form of payment. “Selections Remaining” displays a value greater than 0.

For cash:

• Bill Acceptor or Coin Acceptor takes the money

• Acceptor outputs pulse(s) to the Rowelink Controller (no escrow)

• Rowelink Controller sends money information to the computer via Rowelink

• Computer increases the credits accordingly

• “Selections Remaining” are changed on the application (monitor)

For credit:

• Credit card acceptor reads customer’s magnetic card

• A $5 or $10 option box is presented to the customer

• Acceptor outputs credit card information to the computer

• Computer passes information through the network (no credit card information is stored in the
computer) to a card processing company

• Computer receives approval from the online credit card processing center and increases the credits
accordingly

• “Selections Remaining” are changed on the application (monitor)

Step 5: Customer makes a song selection

For local music:

• Customer touches song name to make selection

• Touch screen sends selection information to the computer

• Cover art is sent to the track loop, the song falls into queue and 1 credit will decrement

For downloadable music:

• Customer touches song name to make selection

• Touch screen sends selection information to the computer

• Application prompts customer to approve that the selection will cost 1 extra credit

• “Download Now” icon is sent to the track loop and 2 credits decrement

• Computer begins to download song from internet to the local drive

• Song falls into queue once download is complete (may take 5-30 minutes depending on net work

traffic and the number of downloaded songs selected before hand)

5-4 21822662

Step 6: Selection is played

• Computer sends a Rowelink message to the Audio/Video Controller (for Studio Sound) or the Rowelink
Controller (for 2 Channel Preamp)to un-mute the amplifier.

• Song is located on the local computer hard drive, and played. Use Volume Control Unit to adjust volume.

Section 5: Troubleshooting

21822662 5-5

DLW-1 Phonograph

Relay
Switched
120 VAC
Power

Mars Series
2000 Bill
Acceptor

CREDIT PULSE
and ENABLE

MDB BILL
ACCEPTOR

PULSE BILL
ACCEPTOR

ROWELINK

ROWELINK

IMONEX 2 Channel

COIN ACCEPTOR

(OPTIONAL)

MARS 330/212
NRI G-13
COIN CONTROLS C120
MICROCOIN S5

ELECTRONIC COIN

ACCEPTOR

34032903

VOLUME CONTROL UNIT

Channel or Microphone

CH1

MIC1

MIC2

CH4CH3CH2

SINGERMIC3

VOLUME

UP

DOWN

On-Microphone
Off-Channel

POWER REJECT CREDIT

Valid IR

MODE

40846302

IR RECV'R

CREDIT PULSE

CREDIT PULSE
and +12 V

ROWELINK

IR SIGNALS

COIN SWITCHES

ELECTRONIC
COIN
ACCEPTOR

40926001

ROWELINK CONTROLLER

CALIBRATE

SERVICE

COLLECT

REJECT

POWER

5 VDC

ROWELINK

IR
DETECTOR

12 VDC

24 VDC

24 VAC

IR RCV

KID RL TX

CC RL RX

CC RL TX

CRDT RL TX

CRDT STATUS

+9 V, +12 V, and +24 V

DLW-1 STARLINK BLOCK DIAGRAM - STUDIO SOUND

5-6 21822662

ON/OFF CONTROL

FIGURE 5-1

Section 5: Troubleshooting

ROWELINK

Power
Status
Rowelink

40917401
Extremely Cool
Audio/Video Controller

MUTE

CH1 CH2 CH3 CH4

Yellow Clip Yellow Clip

RESET

Red Overload Red Overload

CH1 or 3 CH2 or 4

61132003

Extremely Cool

1000 (500x2)

Watt RMS

Audio

Digital Amplifier

Output Transformer

Extension
Speakers

40917102

POWER TRANSFORMER

ASSEMBLY

Transforms 120 VAC primary
to secondary's for the A/V
Controller, the 1000 watt
amplifier, and DC voltage
supplies.

ETHERNET

TX

Link

RX

COM 2
ROWELINK

Audio Left
and Right

COM 1

SVGA
VIDEO

22143802

CORE

COMPUTER

Hard Drive Green

Hard Drive Yellow

PHONE
LINE

USB

KEYBOARD

MOUSE

NOT
USED

COM 3

+5

COM 4

ATX POWER SWITCH

Router

(Located outside of Phonograph)

17 inch SVGA
TFT-LCD
Touchscreen
Monitor

22151901

MONITOR
POWER
SUPPLY

Relay
switched
120 VAC
power

120 VAC LAMPS

NEON

LAMPS

NEON POWER

SUPPLY

Relay
switched
120 VAC
power

Relay switched
12 V power

120 VAC
battery
back-up
power

Always ON
120 VAC
power

40927401 UPS

Power ON

Wiring Fault

ON/OFF

34039201

MAGNETIC

CARD

READER

External ATX Power/
Reset switch located
on back of DL-11

22145801 System Power Supply

supplies power to all
system components

POWER switch - disconnects
power from all components
except the UPS and the CORE
COMPUTER.

A DPDT relay supplies 120 VAC power
to the Touchscreen Monitor,
Fluorescent Lamps, and BillAcceptor;
and 12 V power to the neon power
supply. A high ON/OFF CTRL signal
de-energizes the relay to disconnect
the 120 VAC and 12 V power.

+9 V +12 V +24 V

POWER

Relay
switched
12 V
power

Relay
switched
120 VAC
power

120
VAC
LINE
INPUT

100 VAC center-tapped, and 20 VAC secondaries

40 VAC center-tapped secondary

+9 V, +12 V, and +24 V

BGM

Stereo

ON/OFF CTRL (This signal toggles when the POWER switch on the
Volume Control Unit is pushed)

ROWELINK

DLW-1 STARLINK BLOCK DIAGRAM - STUDIO SOUND

21822662 5-7

FIGURE 5-1

DLW-1 Phonograph

34032901

Volume Control Unit

ON/OFF CTRL
MUTE NOT
ROWELINK B
ROWELINK A
+9 VDC
+9 V COMMON

34037908

65 4321

P2 RJ12

40846302

IR RECEIVER

P5

6

5



4
3
2
1

RJ12

TO POWER
SUPPLY



+9 VDC
+9 V COMMON

ON/OFF CTRL

22140901

+12V FILTERED
+12V COMMON
+24 VP DC
+24V COMMON

24 VAC FUSED

24 VAC

22140903

NC
+9 VDC
IR SIGNAL
+ COM
LED ON/OFF
NC

+9 VDC

+9 V COMMON
ROWELINK A
ROWELINK B

Channel or Microphone

CH1 CH2 CH3 CH4

MIC1 MIC2 MIC3 MIC4

Volume

UP

DOWN

On-Microphone
Off-Channel

POWER

P19

P14

1
2
3

P23

1
2
3
4
5
6

P16

1
2

P15

1

2

P3

1

2
1

2
3
4
5
6

P11

1
2
3
4
5
6

TB1

1
2
3
4

REJECT

1

234
DUAL ROW

BILL ACCEPTOR

POWER 
IN

POWER 
IN

POWER

REJECT

AMP MUTE

ROWELINK
X 5
P5,6,7,8,9

IR 
DETECTOR

ROWELINK
DISCRETE 
WIRE

CREDIT

8

9

567

10

ROWELINK CONTROLLER

40926001

S1 COLLECT

S2 POWER

S3 CALIBRATE

S4 REJECT

S5 SERVICE

CONTROLLER LED'S

MODE

BL GROUND

O +5 VDC
G

Y CREDIT/INTERRUPT
R ESCROW/SEND
BR /ENABLE

1

23456

MDB ACCEPTOR

P17 P18

STATUS
KID RL TX
IR RCV
CRDT RL TX
CC RL TX
CC RL RX

+5V DC

+12V DC

+24 V DC

24V AC

23

1

COUNTER

COIN

SWITCHES

COIN

ACCEPTOR

22135602

Mars AC2611-U7E

Bill Acceptor

+12 VDC

1



+12 COM

2

+9 VDC

3

+9 V COM

4
POWER OUT
RS232 ROWELINK

1 > DCDb
6 > DSRb
2 > RXDb
7 < RTSb
3 < TXDb
8 > CTSb
4 < DTRb
9 > RIb
5 GND

DB9 FEMALE
P12

SERVICE

1

REJECT

2

CALIBRATE

3

POWER

4

COLLECT

5

GROUND

6

SWITCHES

P20
1

2
3
4
5
6
7
8

P21

6
8

10

DUAL ROW

1
2
3
4
5

7
9

COIN A COM
COIN A SIG

LED A ANODE
LED B CATHODE
COIN B SIG
COIN B COM

22140913

+12 COM
+12 VDC
COIN 5
COIN 6
NOT USED
INHIBIT ALL COINS
COIN 1
COIN 2
COIN 3
COIN 4

16 1
17 2
18 3
19 4
20 5
21 6

22 7
23 8
24 9
25 10
26 11
27 12
28 13
29 14
30 15

22132223

34038701

1
2
3
4
5
6
7
8

DUAL ROW

34022310

70089308

1
2
3
4
5
6
7
8

MARS 330/212

1
2

NRI G-13

3
4

COIN

5

6

CONTROLS

7

C120

8
9

MICROCOIN S5

10

& INTERFACE
BOARD

ELECTRONIC
COIN
ACCEPTOR

120 VAC

W
G/Y

B

TO COMPUTER
CORE

IMONEX

2 Channel

1
2
3

COIN

ACCEPTOR

DLW-1 WIRING DIAGRAM - STUDIO SOUND

5-8 21822662

FIGURE 5-2

MONITOR

12VDC POWER

CONVERTER

N

L

G

NL

G

NL

G

NL

G

1
6
2
7
3
8
4
9
5

1
6
2
7
3
8
4
9
5

< DCDc
< DSRc
< RXDc
> RTSc
> TXDc
< CTSc
> DTRc

< RIc

GND

DB9 MALE
COM 3

(THIS HARNESS
SUPPLIED
WITH UPS)

DB9 FEMALE

40927401

UPS 320

BATTERY

BACKUP

NO BATTERY

BACKUP

TO POWER
SUPPLY

TO POWER
SUPPLY

TO EXTREMELY COOL
A/V CONTROLLER

AUDIO LEFT

AUDIO RIGHT

30934217

1
6
2
7
3
8
4
9
5

< DCDb
< DSRb
< RXDb
> RTSb
> TXDb
< CTSb
> DTRb
< RIb

GND

TO ROWELINK
CONTROLLER

DB9 MALE

COM 2

ATX
POWER
SWITCH

34037912

ROWELINK

DB15 FEMALE

DB15 FEMALE

SVGA VIDEO

SVGA VIDEO

SIGNAL GROUND

MONITOR ID 3 IN (or DDC clock I/O)

SYNC RETURN

MONITOR ID 2 IN (or reserved)

V-SYNC

NC

BLUE

H-SYNC

BLUE RETURN

GREEN

MONITOR ID 1 IN (or DDC data I/O)

GREEN RETURN

RED

MONITOR ID 0 IN

RED RETURN66

11

11

1

1

7

7

12

12

2

2

8

8

13

13

3

3

9

9

14

14

4

4

10

10

15

15

5

5

1
6
2
7
3
8
4
9
5

< DCDa
< DSRa

< RXDa

> RTSa
> TXDa
< CTSa
> DTRa
< RIa

GND

1
6
2
7
3
8
4
9
5

DB9 MALE

DB9 FEMALE

TOUCHSCREEN

TOUCHSCREEN

34038701

61138123

22151901

17 INCH
FLATPANEL
TOUCHSCREEN
DISPLAY

1
2
3
4
5
6

1
2
3
4
5
6

1
2
3
4
5

GND
RXDd <

TXDd >
+5 VDC
+5 VDC

RJ12

RJ12

PHONE LINE

MAG CARD READER

34038902

34039201

PANASONIC
ZU-1890M103
MAGNETIC
CARD READER
ASSY

.50 CONNECTOR

EHTERNET
LEDS

COM1

+5 VDC

COM4

1
2
3
4
5
6

1
2
3
4
5
6

1
2
3
4
5
6

1
2
3
4

7
8

1
2
3
4

1
2

EXTERNAL
POWER
RESET

RESET SWITCH

USB PORT

USB PORT

+5VDC
D­D+
GND

+5VDC
D­D+

GND

RJ45 JACK

EHTERNET

MINI-DIN 6

PS2 KEYBOARD

MINI-DIN 6

MOUSE

22143802

CORE

COMPUTER

IEC 320 MALE
POWER INLET

34040901

CBA
UPS

INTERFACE

Section 5: Troubleshooting

DLW-1 WIRING DIAGRAM - STUDIO SOUND

21822662 5-9

FIGURE 5-2 (continued)

DLW-1 Phonograph

TO ROWELINK
CONTROLLER
RJ12
CONNNECTOR

123 123456

20 VAC

20 VAC

12 VAC

12 VAC

120
VAC

9876 12345

PART OF

34032603

ON/OFF CTRL
MUTE NOT
ROWELINK B
ROWELINK A
+9 VDC
+9 V COMMON

22136410

BL
BL/W
BL

50 VAC

50 VAC

120
VAC

34032603

20 VAC

40917102

XFORMER

KEY
KEY

POWER

ASSY

1

5

RJ12

6
5
4
3
2
1

5
4
3
2
1

*R
*R/Y

*R

S
S

ROWELINK

POWER

6

7

EXTREMELY
AUDIO/VIDIO

CONTROLLER

2

RESET

123 123

4

8

40917401

COOL

1

O/W
S

*R
*R/Y

*R

S

O/B

TO COMPUTER CORE
AUDIO LEFT AND RIGHT

3

4

RESET

KEY

10
9
8
7
6
5
4
3
2

KEY

1

RIGHTLEFT

STEREO MECHANISM

CH3

CH4

OUTPUT

TRANSFORMER ASS'Y

40832108

E7

32V

E6

24V

E5

16V

E4

8V

E3

4V

E2

2V

E1

CH1
32V

**B

1 2 1 2

CH1 or 3 CH2 or 4

**G

70V

E7
E6
E5

A2

E4

A1

E3

A2

E2

A1

E1

CH2
32V

**B/W

**BR

61132003

Extremely Cool

1000 (500x2) Watt RMS

Digital Amplifier

TM

Audio

CH1

NON-INVERT

BR

32V
24V
16V
8V
4V
2V

CH1 or 3

CH2 or 4

CH2

30934217

B

R

*G/Y
*B/Y
*B/R
*B/W
*B

S
S/Y

*S
*W
*S

+12 V FILTERED
GND (+12 COM)
+24 VPDC
GND (+24 COM)
24 VAC FUSED
24 VAC

22140915

+9 VDC
+9 COM
ON/OFF CTRL

22140914

TO ROWELINK
CONTROLLER

240 TO 120 V
288 VA TOROID

123456789101112

G/Y

5

5

BR

4

4

O/B

3

3

Y/B

2

2

W/BR

1

1

W/B

6

6

R/Y

10

10

S/Y

11

11

S

12

12

13

13

S/Y

14

14

S

15

15

S

7

7

S/Y

8

8

S

9

9

40737834

POWER

W/BR

123456789101112

CB

6 A

CB

6 A

123456789101112

O/B

Y/B

W

R/Y

W/B

JUMPER PLUG 120 V
22156901

G/W

B

W

22145801
SYSTEM
POWER
SUPPLY

AC LINE IN
21121216
POWER CORD

UPS

1
2
3
4
5
6

1
2
3

+9 VDC

+12 VDC

+24 VPDC

40923405
CBA - SYSTEM
POWER SUPPLY

G/Y

10

10

9

9
8
7
6
5
4
3
2
1

R/Y

8
7

B/W

6
5
4

B/R

3
2

R

1

R

2

1

B

MONITOR

W/B

34038804

W/B
G/Y
B/W
B/R
B

1
2
3
4
5

TO
PHONO
LIGHTS

DLW-1 WIRING DIAGRAM - STUDIO SOUND

5-10 21822662

FIGURE 5-2 (continued)

Section 5: Troubleshooting

W

BL

BL

12345

12345

W

BL

BL

W/V

Y

W/V

67

67

O

BL

1

W

2

120 V DOOR HARNESS

40898710

V

1

W

2

V

G/Y

V

8

9

8

9

V

V

G/Y

UPPER LAMP

LOWER LAMP

NEON LAMPS

5000 VAC

20 mA

W/V

2

BL

1

G/Y

LAMP BRACKET

GROUND

W/V

2

V

1

G/Y

LAMP BRACKET

GROUND

BALLAST



ASSEMBLY

34043001

(2)F6T5 or (2)F8T5

LAMPS



120 V 50/60 HZ

123

123

B
G/Y
W

SHIELDED NEON
POWER SUPPLY

34042901

12 VDC

RB

34039910

12

12

B/W

R

120V CABINET HARNESS

34039903



34039101

12VDC FAN

R

BB

4321

321

4

34039101

12VDC FAN

R

4321

4321

FAN PLATE
ASSEMBLY

40928401

5
4

B

3

G/Y

2

W

1

TO POWER SUPPLY

DLW-1 WIRING DIAGRAM - STUDIO SOUND

21822662 5-11

FIGURE 5-2 (continued)

321

TO BILL ACCEPTOR

DLW-1 Phonograph

Relay
Switched
120 VAC
Power

Imonex 2 Channel

Coin Acceptor

(Optional)

Mars 330/212

Nri G-13

Coin Controls C120

Micron S5

Electronic Coin

Acceptor

Mars Series
2000 Bill
Acceptor

Credit Pulse

Credit Pulse

and +12 V

Credit Pulse
and Enable

MDB Bill
Acceptor

Pulse Bill
Acceptor

Coin Switches

Electronic
Coin
Acceptor

40926001

Rowelink Controller

Calibrate

Service

Collect

Reject
Power

Rowelink
(RS232)

Mute

Valid IR

IR Recv'r

(Optional)

40875907

Control Panel

Reject Sw

Power Sw

Volume Control

IR Signals

IR
Detector

Reject Sw

5 VDC
12 VDC
24 VDC
24 VAC
IR RCV

KID RL TX
CC RL RX

CC RL TX

CRDT RL TX

CRDT STATUS

+9 V, +12 V and +24 V

ON/OFF Control

DLW-1 BLOCK DIAGRAM - 2 CHANNEL PREAMP

5-12 21822662

FIGURE 5-3

Section 5: Troubleshooting

Stereo Input

Volume Control

Power

Mute

CH 1 CH 2

Yellow Clip

Reset

61138701

2 CHANNEL

PREAMP

Yellow Clip

61132003

EXTREMELY COOL

1000 (500 X 2)

WATTS RMS

AUDIO

DIGITAL AMPLIFIER

Red Overload

Red Overload

Rowelink

COM 2
Rowelink

Audio Left

and Right

22143802

CORE

COMPUTER

Hard Drive Green

Hard Drive Yellow

Phone

Line

USB

Keyboard

Mouse

Not

Used

ATX Power Switch

Ethernet

TX

Link

RX

COM 1

SVGA

Video

COM 3

+5 V

COM 4

ROUTER

(Located outside of Phonograph)

22160801 or 22151901

15 or 17 inch

SVGA TFT-LCD

Touchscreen Monitor

120 VAC Lamps

Neon
Lamps

120 VAC
Battery
Backed-up
Power

Neon Power

Supply

40927401 UPS

Power ON

Wiring Fault

ON/OFF

34039201

Magnetic

Card

Reader

External ATX Power/
Reset Switch Located
on Back on Starlink

Monitor

Power

Supply

Relay Switched
12 V Power

Always ON
120 VAC
Power

Relay
Switched
120 VAC
Power

Relay
Switched
120 VAC
Power

CH 1 or 3

Output Transformer

100 VAC center-tapped, and 20 VAC secondaries

ON/OFF CTRL (this signal toggles when the Power
button on the optional IR remote is pushed).

This ON/OFF Power Switch disconnects the +12V and
relay switched 120 VAC Power.

CH 2 or 4

POWER TRANSFORMER

Transforms 120 VAC

Extension
Speakers

40 VAC center-tapped secondary

+9 V, +12 V and +24 V

primary to secondary's for
the 2 channel preamp, and
DC voltage supplies.

40917102

ASSEMBLY

22145801

SYSTEM POWER

SUPPLY

Supplies power to all
system components
Power Switch - disconnects
power from all components
except the UPS and the Core
Computer

Power

+12 V

A DPDT relay supplies 120 VAC power to
the Touchscreen Monitor, Fluorescent
Lamps and Bill Acceptor and 12 V power
to the neon power supply.
A high ON/OFF CTRL signal de-energizes
the relay to disconnect the 120 VAC, 12 V
and 24 V power.

+24 V+9 V

120
VAC
Line

Input

Relay
Switched
12 V
Power

Relay
Switched
120 VAC
Power

DLW-1 BLOCK DIAGRAM - 2 CHANNEL PREAMP

21822662 5-13

FIGURE 5-3 (continued)

DLW-1 Phonograph

TO POWER
SUPPLY

+9 VDC
+9 V COMMON

ON/OFF CTRL

22140914

+12V FILTERED
+12V COMMON
+24 VP DC
+24V COMMON
24 VAC FUSED
24 VAC

22140915

+9 VDC
+9 V COMMON
ROWELINK A
ROWELINK B

P14

P23

P16

P11

TB1

1
2
3

1
2
3
4
5
6

1
2

1
2
3
4
5
6

1
2
3
4
5
6

1
2
3
4

1

P19

POWER
IN

POWER
IN

POWER

ROWELINK
X 5
P5,6,7,8,9

IR
DETECTOR

ROWELINK
DISCRETE

WIRE

8

9

567

234

DUAL ROW

BILL ACCEPTOR

10

MDB ACCEPTOR

ROWELINK CONTROLLER

40926001

S1 COLLECT

S2 POWER

S3 CALIBRATE

S4 REJECT

S5 SERVICE

CONTROLLER LED'S

REJECT

P15

21

34037910

BL GROUND
O +5 VDC

G
Y CREDIT/INTERRUPT
R ESCROW/SEND
BR /ENABLE

1

23456

STATUS
KID RL TX
IR RCV
CRDT RL TX
CC RL TX
CC RL RX

+5V DC

+12V DC

+24 V DC

24V AC

P17 P18

COUNTER

AMP MUTE

P3

1

2

O/B-1

1

SWITCHES

ACCEPTOR

23

COIN

COIN

22135602

Mars AC2411-U7E

Bill Acceptor

+12 VDC

1

+12 COM

2

+9 VDC

3

+9 V COM

4

POWER OUT

RS232 ROWELINK

1 > DCDb
6 > DSRb
2 > RXDb
7 < RTSb
3 < TXDb
8 > CTSb
4 < DTRb
9 > RIb
5 GND

DB9 FEMALE
P12

SERVICE

1

REJECT

2

CALIBRATE

3

POWER

4

COLLECT

5

GROUND

6

SWITCHES

P20

COIN A COM

1

COIN A SIG

2
3
4

LED A ANODE

5

LED B CATHODE

6

COIN B SIG

7

COIN B COM

8

P21

1
2
3
4
5
6
7
8
9

10

DUAL ROW

22140913

+12 COM
+12 VDC
COIN 5
COIN 6
NOT USED
INHIBIT ALL COINS
COIN 1
COIN 2
COIN 3
COIN 4

16 1
17 2
18 3
19 4
20 5
21 6

22 7
23 8
24 9
25 10
26 11
27 12
28 13
29 14
30 15

34038701

22132223

1
2
3
4
5
6
7
8

DUAL ROW

34022310

TO COMPUTER
CORE

70089308

1
2
3
4
5
6
7
8

MARS 330/212

1
2

NRI G-13

3
4

COIN

5
6

CONTROLS

7

C120

8
9

MICROCOIN S5

10

& INTERFACE
BOARD

ELECTRONIC
COIN
ACCEPTOR

W
G/Y
B

IMONEX

2 Channel

COIN

ACCEPTOR

120 VAC

1
2
3

POWER
SWITCH

REJECT

40875907

CONTROL PANEL

*B/W

*BL

W

TO POWER
SUPPLY

DLW-1 WIRING DIAGRAM - 2 CHANNEL PREAMP

5-14 21822662

B/W

O

VOLUME
CONTROL

R

V

W/V

B

BB

TO 2 CHANNEL
PREAMP

FIGURE 5-4

TO CONTROL
PANEL
VOLUME CONTROL

TO ROWELINK
CONTROLLER
P3 AMP MUTE
CONNNECTOR

123 123456

12 VAC

12 VAC

9876 12345

PART OF

34032605

20 VAC

120
VAC

20 VAC

22145604

BL
BL/W
BL

34032605

50 VAC

50 VAC

120
VAC

20 VAC

40917102

XFORMER

W/V
B

W
V

KEY

KEY

POWER

ASSY

1

5

5
4
3
2
1

5
4
3
2
1

*R
*R/Y
*R

S
S

VOLUME
CONTROL

POWER

6

7

MUTE

O/B-1

4

8

61138701

2 CHANNEL

PREAMP

RESET

123

4

O/W
S

*R
*R/Y

*R

S
O/B

TO COMPUTER CORE
AUDIO LEFT AND RIGHT

STEREO MECHANISM

TRANSFORMER ASS'Y

E7
E6
E5
E4
E3
E2
E1

CH1
32V

KEY

10
9
8
7
6
5
4
3
2

KEY

1

RIGHTLEFT

21620706
JUMPER

OUTPUT

40832108

**G

2

70V

E7
E6
E5

A2

E4

A1

E3

A2

E2

A1

E1

CH2
32V

**B/W

1

32V
24V
16V
8V
4V
2V

**B

1

CH1 or 3 CH2 or 4

61132003

Extremely Cool

1000 (500x2) Watt RMS

Digital Amplifier

TM

Audio

Section 5: Troubleshooting

CH2CH1

BR

32V
24V
16V
8V
4V
2V

**BR

2

CH1 or 3

CH2 or 4

30934217

B

R

TO
PANEL
SWITCH

*G/Y
*B/Y
*B/R
*B/W
*B

*BL
*BR

*B/W
*BR
*S
*W
*S

+12V FILTERED
+12V COMMON
+24 VPDC
24 AC COM
24 AC FUSED
+24VAC

22140915

+9 VDC
+9 COM
ON/OFF CTRL

22140914

TO ROWELINK
CONTROLLER

B

B/Y

B/G

B/RRR/YBLG/Y

123456789101112 123456789101112

G/Y

5

5

BR

4

4

O/B

3

3

Y/B

2

2

W/BR

1

1

W/B

6

6

R/Y

10

10

S/Y

11

11

S

12

12

13

13

S/Y

14

14

S

15

15

S

7

7

S/Y

8

8

S

9

9

240V TO 120V
288 VA TOROID
40737834

W/BR

JUMPER PLUG 120 V
22156901

CB

6 A

CB

6 A

1 2 3 4 5 6 7 8 9 1011 12

O/B

Y/B

W

R/Y

W/B

G/W

22145801
SYSTEM
POWER

B

SUPPLY

AC LINE IN
21121216/18
POWER CORD

W

UPS

1
2
3
4
5
6

1
2
3

+9 VDC

+12 VDC

+24 VPDC

40923405
CBA - SYSTEM
POWER SUPPLY

G/Y

10

10

9

9
8
7
6
5
4
3
2
1

R/Y

8
7

B/W

6
5
4

B/R

3
2

R

1

R

2
1

B

MONITOR

W/B

34038804

W/B
G/Y
B/W
B/R
B

AC COMMON

1

GROUND

2

120VAC

3

+12V COMMON

4

+12VDC

5

TO
PHONO
LIGHTS

DLW-1 WIRING DIAGRAM - 2 CHANNEL PREAMP

21822662 5-15

FIGURE 5-4 (continued)

DLW-1 Phonograph

EXTERNAL
POWER
RESET

RESET SWITCH

TO ROWELINK
CONTROLLER

34037912

MOUSE

1
2
3
4
5
6

MINI-DIN 6

PS2 KEYBOARD

MINI-DIN 6

EHTERNET

RJ45 JACK

+5VDC
D­D+

GND

1
2
3
4
5
6

1
2
3
4
5
6
7
8

1
2
3
4

USB PORT

+5VDC

1

D-

2

D+

3

GND

4

USB PORT

1
2

ROWELINK

1

< DCDb

6

< DSRb

2

< RXDb

7

> RTSb

3

> TXDb

8

< CTSb

4

> DTRb

9

< RIb

5

GND

DB9 MALE

22143802

CORE

COMPUTER

COM4

EHTERNET
LEDS

+5 VDC

ATX
POWER
SWITCH

COM 2

MAG CARD READER

1
2
3
4
5
6

RJ12

PHONE LINE

1
2
3
4
5
6

RJ12

TOUCHSCREEN

COM1

DB9 MALE

SVGA VIDEO

DB15 FEMALE

GND
RXDd <
TXDd >
+5 VDC
+5 VDC

1

< DCDa

6

< DSRa

2

< RXDa

7

> RTSa

3

> TXDa

8

< CTSa

4

> DTRa

9

< RIa

5

GND

RED RETURN66

11

MONITOR ID 0 IN

1

RED

7

GREEN RETURN

12

MONITOR ID 1 IN (or DDC data I/O)

2

GREEN

8

BLUE RETURN

13

H-SYNC

3

BLUE

9

NC

14

V-SYNC

4

MONITOR ID 2 IN (or reserved)

10

SYNC RETURN

15

MONITOR ID 3 IN (or DDC clock I/O)

5

SIGNAL GROUND

34038902

34038701

61138123

.50 CONNECTOR

TOUCHSCREEN

DB9 FEMALE

SVGA VIDEO

11

1
7

12

2
8

13

3
9

14

4
10
15

5

1
2
3
4
5

1
6
2
7
3
8
4
9
5

34039201

PANASONIC
ZU-1890M103
MAGNETIC
CARD READER
ASSY

22160801

15 INCH

OR

22151901

17 INCH

FLATPANEL
TOUCHSCREEN
DISPLAY

DB15 FEMALE

30934217

TO 2 CHANNEL

PREAMP

AUDIO LEFT

AUDIO RIGHT

IEC 320 MALE
POWER INLET

G

1
6
2
7
3
8
4
9
5

DB9 MALE
COM 3

< DCDc
< DSRc
< RXDc
> RTSc
> TXDc
< CTSc
> DTRc
< RIc

GND

(THIS HARNESS
SUPPLIED
WITH UPS)

1
6
2
7
3
8
4
9
5

12VDC POWER

34040901

CBA
UPS

INTERFACE

DB9 FEMALE

FIGURE 5-4 (continued)

DLW-1 WIRING DIAGRAM - 2 CHANNEL PREAMP

MONITOR

CONVERTER

G

40927401

UPS 320

G

BATTERY

BACKUP

TO POWER
SUPPLY

TO POWER
SUPPLY

G

NO BATTERY

BACKUP

5-16 21822662

Section 5: Troubleshooting

W

W/V

G/Y

BL

BL

123456789

123456789

BL

BL

V

W/V

V

G/Y

Y

O

W

BL

1

W

2

120 V DOOR HARNESS

40898710

V

1

W

2

V

NEON LAMPS

V

UPPER LAMP

LOWER LAMP

5000 VAC

20 mA

W/V

2

BL

1

G/Y

LAMP BRACKET

GROUND

W/V

2

V

1

G/Y

LAMP BRACKET

GROUND

BALLAST

ASSEMBLY

34043001

(2)F6T5 or (2)F8T5

LAMPS

120 V 50/60 HZ

123

123

B
G/Y
W

SHIELDED NEON
POWER SUPPLY

34042901

12 VDC

RB

34039910

12

12

B/W

R

120V CABINET HARNESS

34039903

34039101

12VDC FAN

R

BB

4321

4321 4321

34039101

12VDC FAN

R

4321

FAN PLATE

ASSEMBLY

40928401

5
4

B

3

G/Y

2

W

1

TO POWER SUPPLY

DLW-1 WIRING DIAGRAM - 2 CHANNEL PREAMP

21822662 5-17

321

TO BILL ACCEPTOR

FIGURE 5-4 (continued)

DLW-1 Phonograph

TROUBLESHOOTING CHARTS

The best way to isolate a problem is to determine its cause. The following charts should help to narrow down
which module is failing and whether it can be fixed or needs to be replaced.

Start with finding the “Trouble” column that relates the closest to the problem you are experiencing and then
match it to the closest “Symptom”. There can be many “Probable Causes” listed for each Symptom. The
Probable Causes are listed in increasing order of probability.

Trouble Symptom Probable cause

Application does not boot up At the first boot up screen, 1. The hard drive tray is not key-locked

“Detecting IDE Primary Master” into place
reports “None” 2. The hard drive tray in the CC box

has come loose and needs to be re­seated

3. There is no tray in the CC box

4. There is no hard drive in the tray

5. The tray was not inserted correctly

6. The plugs in the tray are not com
pletely seated in the hard drive

7. The data cable or power plug (CC
box internal) has come loose from the
main board or hard drive bay

The boot up process stops at 1. The hard drive tray in the CC box has
“DISK BOOT FAILURE, INSERT come loose and needs to be re-seated
SYSTEM DISK AND PRESS 2. There is no tray in the CC box
ENTER” 3. There is no hard drive in the tray

4. The hard drive tray is not key- locked
into place

5. The tray was not inserted correctly

6. The plugs in the tray are not completely
seated in the hard drive

7. The data cable or power plug (CC
box internal ) has come loose from
the main board or hard drive bay

8. The hard drive is dead

At the first boot up screen, 1. The CC’ s BIOS needs to be updated
“Detecting IDE Primary Master”
hangs at “[Press F4 to continue]”

The tray is stuck The tray will not come out of 1. The tray was not un-locked.

the drive bay 2. The handle was not lifted up 90

degrees before trying to be pulled out

3. Tray is jammed

4. Acceptor bay is broken

5-18 21822662

Section 5: Troubleshooting

Trouble Symptom Probable Cause

Jukebox will not operate When plugged into a standard 1. The Power button was pressed on
when powered ON wall outlet the florescent lights Volume Control Unit or IR Remote.

fail to light 2. The plug is not completely inserted into

the outlet.

3. Wall circuit is not hot.

4. All fluorescent lights are burned out.

Fluorescent lights come on, but 1. The Computer ATX power/reset
the application will not boot button was not pressed in

2. UPS is OFF-(green LED is not lit)

3. UPS is defective or unplugged

4. The monitor or its power supply is
defective or unplugged.

The TFT-LCD monitor The computer fan is on, and all 1. The power plug, video cable, or
does not work systems LED’s are normal monitor power supply wiring is not

seated completely.

2. The monitor power supply is defec­tive.

3. The monitor is dead.

The touchscreen does not The application boots up, but 1. The serial cable is not seated
work the touch screen does not respond completely at the monitor or at the

to touch CC box

2. The touch screen is dead.

The credit card acceptor Nothing happens when a card 1. There is no power at the credit
does not work is inserted card acceptor

2. The card was not inserted all the way

3. The card was inserted with the
stripe facing the wrong way

4. The application is not running

5. The cable is not plugged in securely
to the outside of the CC box

6. The credit card acceptor is dead

There is no power at the credit 1. The cable is damaged at the acceptor
card acceptor 2. The connection is loose at the CC

box

21822662 5-19

DLW-1 Phonograph

Trouble Symptom Probable Cause

The bill acceptor does not The bill acceptor will not 1. The cash box is full
work accept a bill 2. The cash box was not re-installed on

bill acceptor correctly

3. There is a jammed bill in the device

4. The plugs are not inserted securely at
the acceptor

5. The acceptor is dead

The green lights at the bill 1. The cable is damaged at the acceptor
acceptor lip are not flashing 2. The bill acceptor is dead

The touch screen will not Nothing happens after pressing 1. The wrong button was pushed
calibrate the calibration button 2. Rowelink is not running or the

Rowelink Controller is defective

The calibration program runs, 1. The serial cable plug is not fully
but will not respond to touch seated at the monitor or at the CC box

2. The touch screen is dead

No music from jukebox No sound from jukebox, 1. Volume control is turned all the way

although the application reports down
“Now Playing…a New song” 2. Volume control is broken

3. Audio/Video controller or 2 channel
preamp is continually muting the song

4. Sound plug is disconnected or loose
from the CC box

5. The amplifier was overloaded and
shutdown

No sound from jukebox and 1. There are no more credits available
the application doesn’t appear for play
to be playing the song selected 2. Reject song was activated

Machine is locked up Bill acceptor is taking money 1. CC is locked up, press the external
during normal runtime but touch screen is not responsive ATX power/reset button. (see figure

1-1) if CC does not boot up, do a
complete Power-up

Venue Network There is no designated phone 1. The inside wiring installation ap-

line installed in the Venue pointment was not scheduled

2. The inside wiring installation has
not occurred

3. The line was not installed in the
pre-selected location

4. The line (jack) was not labeled by
the technician

5-20 21822662

Section 5: Troubleshooting

Trouble Symptom Probable Cause

3. The line was not installed in the
pre-selected location

4. The line (jack) was not labeled by
the technician

Router does not work When the power button is 1. The AC power plug is not fully

depressed nothing happens inserted in the receptacle on the back

of the router

2. The wall plug is not “hot”

3. The button is not pushed all the way in

When the power button is pressed, 1. The power button was not fully
many lights flash on and then all depressed to catch and remain
go out in the ON position

The “Link/Receive #” light, in the 1. Ethernet port #1 is not suppose to
front of the router, does not light up be used
when an Ethernet cable is plugged 2. The Ethernet port is dead
in the respective # 3. The jukebox is not powered on

4. The cable is loose at the CC box in
the jukebox

The “Download Now” Neither feature has ever been 1. There is no Ethernet cable connection
feature and/or the available in the venue between the router and the jukebox
“Buy CD” feature 2. The Ethernet cable is not fully seated

in the port on the CC box or in the
back of the router

3. The connection is loose between the
installed line and the router

4. The cable is bad

5. The router is not the right one for the
venue it has been placed in

6. The internet line is down

ONLY “Buy CD” is available 1. The router is not configured correctly

The features were available, but 1. The connection has become loose
no longer available between the router and the jukebox

2. The connection has become loose
between the installed line (jack ) and
the router

3. All the lights are ON, on the front of
the router

4. The router was shut off or lost power

5. The internet service provider (isp) is
down

6. The Ecast music Database server is
down

21822662 5-21

DLW-1 Phonograph

This page intentionally left blank

5-22 21822662

Section 6: Network

INTRODUCTION

In order to bring the DLW-1 Network and the Internet to each
venue, a separate phone line must be installed at each site.
Depending on availability and the geographic location of the
venue, the line will be a standard phone line providing dial-up
Internet service, or digital cable, wireless broadband, or symmet­ric Digital Subscriber Line (DSL) providing faster Internet ser­vice. Either way, the router installation will be the same. Whether
the venue will use the SDSL or dial-up technology depends on
the venue’s geographic location, and it will be ordered by Ecast.
The final line installation procedure will be slightly different for
each technology, as described below. Either way, prior to line
installation, the Operator will need to coordinate with the venue
to select a location for installation of the designated phone line.
The installation for the router will be the same for either technol­ogy.

Section 6: Network

21822662 6-1

DLW-1 Phonograph

WHERE TO INSTALL THE DESIGNATED LINE AND ROUTER

First and foremost, Ecast wants to make the installation process for the Operator as easy and smooth as possible.
We realize that the DLW-1 System requires another piece of equipment, the router, and more wired connections
than previous Jukeboxes, but it doesn’t have to be more work than need be. Security is the number one concern
with placement of the designated phone line and router.

NOTE:

The “line” will look like a standard wall jack in the venue, no matter which technology is
employed.

The line can be installed in any of the following:

• an indoor telephone closet (preferably on the same floor as the Jukebox)

• an indoor utility closet (preferably on the same floor as the Jukebox)

• closet or office where other sound equipment is located

• behind the bar

• next to a utility switch box in a back room

Do Not install the line:

• behind the old jukebox or behind the DLW-1 Jukebox

• in a place where it is extremely difficult to run a cable from

• in a high traffic area where the telephone cable could get pulled out

The router can be installed:

• next to the designated line

• next to other sound equipment in a closet, office or behind the bar

• any location close to and between the Jukebox and Countertop (you may have to run one long cable from
the designated line to the router)

Do Not install the router:

• in the DLW-1 Jukebox

• where customers have access to it

• in an area where electronic components could be damaged

• far from and with physical obstacles between the DLW-1 units (on another floor, through doorways with
closed doors, etc.)

• far away from a standard wall power plug

NOTE:

Ecast is happy to provide possible placement locations in the venue for the DLW-1 router. The
best way we can offer suggestions is by viewing a sketch of the location’s floor plan. Make sure
to label each room, for example, dining, bar, pool tables, kitchen, private room, etc.

6-2 21822662

Section 6: Network

INSTALLING THE DESIGNATED LINE

DSL:

If the venue is in an area where DSL is available, Ecast will order the installation of this technology. The time line
for getting DSL installed in a venue is slightly longer than dial-up, but the technology is preferable as it provides a
faster Internet connection.

The following are the steps for installing DSL in the venue.

Step 1: The venue will receive the router box via mail from a third party or the installer.

Step 2: Ecast will notify when the router has been shipped and the venue is ready for the final line installation by

calling the Operator or sending an instruction sheet specific to the venue via mail, fax, or e-mail.

Step 3: The final line installation date and time can be set up per the Operator’s, DSL Providers’s, and venue’s

convenience. Ecast encourages the Operator to be present at the time of installation to direct the technician
where to install the line. If this is not possible, the selection can be made prior to the installation as long
as someone at the venue can direct the technician.

Step 4: The router should also be installed at this time (see INSTALLING THE ROUTER below).

Step 5: Call Ecast and inform that the line is in.

Dial-Up:

Dial-up is the default option that is available to every venue if DSL isn’t. The Internet connection is brought to the
bar via a standard telephone line. Ecast will order the dial-up Internet through our partner, Global Crossing, but the
line will be installed by a local telephone carrier.

NOTE:

Dial-up line installation differs from DSL line installation in the procedure. Be careful not to confuse
the two if your venues use both technologies. Also, the router will be sent to the Operator as
opposed to the venue.

The following are the steps for installing the Dial-up line in the venue.

Step 1: The router box will be sent directly to the Operator via mail from Ecast.

Step 2: Ecast will notify when the router has been shipped and the venue is ready for the final line installation by

calling the Operator or sending an instruction sheet specific to the venue via mail, fax, or e-mail.

Step 3: The final line installation date and time can be set up per the Operator’s, local telephone carrier’s, and

venue’s convenience. Ecast encourages the Operator to be present at the time of installation to direct the
technician where to install the line. If this is not possible, selection can be made prior to the installation as
long as someone at the venue can direct the technician.

Step 4: The router should also be installed at this time (see INSTALLING THE ROUTER below).

Step 5: Call Ecast and inform that the line is in.

21822662 6-3

DLW-1 Phonograph

INSTALLING THE ROUTER

Introduction

The DLW-1 Router provides two major functions for the DLW-1 System. It is the connecting hub for theDLW-1
Jukebox in the venue and delivers the Internet from the outside world. The router box is the smart-translation tool
that dials into the designated phone line and delivers the Internet to the Units in the bar (see Figure 6-1). The
connection between the router to the designated phone line and to jukebox will be the same for both types of
Internet technology (Dial-up or DSL).

LINE 1

FIGURE 6-1

FROM JUKEBOX

POWER CORDETHERNET CABLE

DSL LINE

Description

The Dial-up and DSL routers look exactly the same from the outside and provide the same functions to the user,
but at different speeds. The only external difference between the Dial-up and the DSL router is the model number
(see Table 1A).

Internet Access Router Model Number
1 Dial-up Netopia 2020 2
DSL Netopia 7100-C

Table 1A

CAUTION

There is a major difference between the two routers’ internal hardware and how they are
configured. Due to these internal differences, it is very important that the correct router is installed
in the venue that it is configured for. (Routers are non-transferrable!) Also, the Dial-up Router
will be sent directly to the Operator and the DSL Router will be sent directly to the venue where
it will be installed.

If the router is removed from the box it is shipped in, it can also be identified by the manufacturer
serial number located on the underside of the router. Cross check this serial number with Ecast
Technical Support.

The router must have 24-hour AC power. For all the same reasons the jukebox must have always
on power, the jukebox would be useless without the router.

6-4 21822662

NOTE:

WARNING

The following steps describe how to install the router in the venue:

DSL LINE

POWER CORDETHERNET CABLE

FROM JUKEBOX

LINE 1

Step 1: Select a Location

Regardless of where the designated telephone jack was installed, the router box must be kept away from
tampering, accidental shut off or from tech-savvy customers who could potentially steal Internet service
from the venue (and operator). Please see “Where to Install the Designated Line and Router” for more
suggestions. Contact Ecast’s technical support if you have any questions about the placement location.

Step 2: Mount or Place the Router

The best place to install the router is on a shelf or a ledge. If this is not possible, the box can be mounted
to a wall. The underside of the box has two holes about 4-3/4” apart. Be sure that you can view the front
of the box (non-plug side) where the signal lights are located.

Step 3: Connections

Connect a single phone line cable from the router port labeled “Line 1” (see Figure 6-2) to the designated
phone jack. If the provided cable is not long enough, you can purchase a longer one or make your own
(see “Standard Phone Cable Pin Out and Sources”). Next, connect the 9-pin AC power adapter to the
back of the router labeled “Power”. Connect the other end to any standard wall plug or extension cord.

Section 6: Network

Step 4: Power on the Router

On the front of the router, press the Power button all the way in until it catches and remains depressed.
Different green and red lights will flash on the router, but should settle to 2 green lights with the labels
“WAN1: Ready” and “WAN 2: Channel 1”. Assuming the line is good, the router should automatically
be connected to the Internet.

Step 5: Leave the Router On

Once the inside line and router are installed in the location, Ecast can test the line remotely and make sure
the line is good. If there are any problems, Ecast will work with the Operator and the Internet provider
to produce a swift solution. If the line is working properly, the Operator will be informed and the venue
will be ready for unit installation.

21822662 6-5

FIGURE 6-2

DLW-1 Phonograph

STANDARD PHONE CABLE PIN OUT & SOURCES

A longer phone cable will be needed if the Router is placed at a greater distance than the provided cable. This
cable has 2 twisted pairs with pin 1 to pin 4, pin 2 to pin 3, pin 3 to pin 2, and pin 4 to pin 1. It is available
in different lengths, or parts to make your own custom length can be purchased at Radio Shack, Digi-Key, or other
sources.

6-6 21822662

Section 7: Using the DLW-1

INTRODUCTION

The following is a reference guide for the Operator to navigate the
user interface on the DLW-1 Jukebox. There are a couple
reasons why it is important that the Operator feels comfortable
with all of the user interface features. First, the Operator needs to
know how to answer questions on how to use the jukebox for
venue workers or patrons in the field. Second, the Operator
needs to know what a normal run time interface looks like in
order to troubleshoot when the user interface or part of the
interface is down.

Section 7: Using the DLW-1

21822662 7-1

DLW-1 Phonograph

OPERATING THE DLW-1 JUKEBOX

Use this reference guide to navigate the DLW-1 Jukebox

APPROACHING THE JUKEBOX

Attract loop:

This moving image file consists of advertisements and graphics and appears when no one has touched the system
for a few minutes. Simply touch the screen to begin using the system. The attract loop will automatically disappear.

Getting started:

Touch any part of the screen to begin viewing album covers.

Attract Loop

Paying to use the System:

Insert $1.00, $5.00, or a credit card ($5 and $10 choices) to receive credits. The $/credit ratio appears on the
screen. Total credits earned based on money inserted will appear in the lower left-hand corner.

Jukebox User Interface

7-2 21822662

Section 7: Using the DLW-1

USING THE SYSTEM

Selecting Local Music:

Browse through album covers on the local jukebox by pressing the arrow keys below the 4 album covers that
appear on the right hand side of the screen. To view the songs on an album, touch the album and the song
list will appear to the left of the 4 album covers. Scroll down or up with the double arrows to view all songs
on the album. Make a song selection by touching the song # or title. The song will be selected as long as
there is at least 1 credit under “Credits Remaining” in the bottom left-hand corner.

Search All Music on the Ecast Network:

Press the “Search All Music” button that appears below the alphabet scroll arrows on the right hand side of
the screen. Album covers or the “Download Now” icon will appear to the left of the artist’s names and their
albums available. (The “Download Now” icon signifies an album not on the local jukebox but can be
played for an extra credit per song.) From there you can search by song, artist, album, or genre. Touch in the
middle of the tabs that appear on the top of the screen to modify your search. As soon as one letter has
been typed into the keyboard, the search will jump through the albums or artists to narrow the search.

Selecting Music From the Internet:

If the song you want to play is on an album with the “Download Now” icon, then the song will have to be
accessed via the Internet. The song selection process is the same as for local music. Scroll down or up with
the double arrows to view all songs on the album. Make a song selection by touching the title. The song will
be selected as long as there is at least 2 credits under “Credits Remaining” in the bottom left-hand corner. A
dialogue box will inform that the song selected is not on the DLW-1 and will have to be downloaded. The
next dialogue box will prompt to “Begin” the download for an extra credit or to “Cancel” the selection.

Buy CD button:

Patrons will see “Buy CD” buttons in a variety of places within the screen. Anytime a song is chosen and sits
in the queue on the left hand side of the screen, you will see a “Buy CD” button. In addition, patrons will see
a “Buy CD” button next to the now playing song in the upper right-hand corner. If a patron touches that
button, an amazon.com web page will appear displaying the exact album they would like to buy.

21822662 7-3

Search All Music Screen

DLW-1 Phonograph

OPERATING THE JUKEBOX – SHORT SHEET

Jukebox Music Station

To select an Album —

Two Ways:

1. Scroll through the groupings of 4 album covers using the scroll bar at the bottom of the screen.
Touch the album and the song list will appear on the screen.

2. Touch the Search All Music button at the bottom of the screen. Search by album and touch
the name of the album to view it’s song list.

To select a Song —

After selecting an album, scroll through the song list using the arrow keys
TOUCH the NAME of the SONG you want to select

To purchase an Album —

1. Touch the “Buy CD” button next to the album or “Current Song Playing” indicator

2. From the Amazon.com Interface, Touch the “Add to Shopping Cart”

3. Touch the “Proceed to Checkout Button”

4. Use the virtual Keyboard to enter information as requested

7-4 21822662

Section 8: Extranet

INTRODUCTION

The Extranet is an Internet that only a company’s employees and
their business partners can access. This private Internet is ac­cessed by a given username and password. Only information that
pertains to the user logged in can be viewed and accessed by that
user.

Section 8: Extranet

21822662 8-1

DLW-1 Phonograph

GENERAL QUESTIONS FOR INTERNET BEGINNERS

Clicking:

To click, press and immediately release the left button on your mouse.

Pull-down menus:

Pull-down menus give you access to a list without taking up a lot of space. A pull-down menu is a horizontal,
rectangular box with an arrow on the right pointing down. The box shows you the menu’s option that is currently
in effect. Click the box and a list of all available options will appear. Each option listed will perform a different
task. Just click the option you want and the screen will automatically change to reflect your choice.

Using the “Go” button:

Clicking the “Go” button processes your request or sends you to a task’s next step.

How do I return to the previous pages?:

Click the square labeled “Back” on the upper-left corner of your computer screen. The “Back” button is part of
your Internet browser.

NOTE:

The Ecast Extranet is a secure site. Once a user leaves the Extranet and an other web site is
entered, the user must log on again to the Extranet. Do not expect to re-enter the Extranet by
clicking the Back button to re-enter the site.

Downloading :

When you download albums, you are transferring albums from Ecast’s vast database to your DLW-1 System’s
hard drive.

Printing:

Printing a page from the Extranet is just like printing a word processing document. You can either click the square
labeled “Print” on the toolbar along the top of the screen, or click the word “File” on the upper-left corner of your
screen and choose “print .” When a new window appears, just click “OK” at the bottom of the window to begin
printing.

8-2 21822662

Section 8: Extranet

GENERAL QUESTIONS FOR EVERYONE

How do I access the Extranet?

Bring up any internet browser, for example: Netscape, Internet Explorer, or AOL. Type in the following address:

www.ecastcentral.com

My username and password:

Your username identifies you to the DLW-1 Management System. Your password tells the system that the person
logging in with your username is really you.

How do I get a username and password?

Upon the return and approval of the Operator Contract with Ecast, a username and password will be randomly
generated along with the set up of the venues that the units will be going into. Once the venue database is created,
you will be informed of your password.

How do I change my username or password?

Email Ecast at [e-mail] or call toll free [phone]. Be sure to include your name,
phone number, company name, city, and state with your request.

What if I forget my username or password?

Email Ecast at [e-mail] or call toll free [phone]. Be sure to include your name,
phone number, company name, city, and state with your request.

Who can view my account?

Only you and Ecast can view your account unless you share your username and password with anyone else.

How do I get to each section’s home page?

The names of each section are listed across the top of your computer screen below the “Extranet: DLW-1 unit
management system” banner. Click one of the names to get to that sections home page. There are six sections:
Revenue Reports, Usage Reports, Music Reports, System Reports, Update Music, and Edit Profile.

If you have questions regarding the extranet reports you may contact Ecast Customer Service at
[e-mail] or call toll free [phone].

21822662 8-3

DLW-1 Phonograph

REVENUE REPORTS

By clicking on a venue name you can view details of the revenue generated and select options to generate reports for

specific time periods.

USAGE REPORTS

By clicking on a venue name you can view top songs, albums, and games. Options include list length (top 10 or top

40) and time period.

MUSIC REPORTS

The music reports screen will allow you to select from numerous options to view the most popular music by
geographic location, album, artist, genre, time period, etc.

SYSTEM REPORTS

What are System Reports?

System Reports are Ecast’s way of monitoring your units for you. When a unit is experiencing technical problems,
it will not respond to a system check and Ecast will post this on the DLW-1 Management System for your review.

How often are system reports carried out?

Every day after the venue has closed.

How to read system reports

Click System Reports at the top of the screen to get to the sections home page. A list of locations with either a check
mark or an “x” to the right of each name will appear. The check mark means all units at that venue are OK. The
“x” means a unit at that location isn’t working properly.

For a detailed system report on each location, click one of the venue names on the System Reports home page. A
list of units at that venue will appear with either a check mark or a circle next to each unit. A check mark indicates
that the unit is OK. A circle means the unit did not supply a report on the last system check and may not be working
properly.

Can I find out what’s wrong with a unit that is not working properly?

Not currently. Soon the System Reports section will tell you what each problem is and when it occurred.

What to do if a unit isn’t working

First, contact the location manager. Maybe the unit was accidentally unplugged or there is some other simple
explanation. If the venue manager can’t fix the problem, contact the distributor.

8-4 21822662

Section 8: Extranet

UPDATE MUSIC

Adding, deleting albums

Use either the Auto Suggest, Music Advisor, or Manual Select/Manual Remove features described below.

Auto Suggest

In this section, Ecast recommends what albums to download to or remove from a particular location’s DLW-1
System based on the location’s profile; “most-popular” lists; new artists, albums, or songs; and music label
suggestions.

To add music, click one of the venues listed in the Update Music home page, then click the “Auto Suggest” button
in the “Add Music” section. A list of albums will appear. Click the box next to each album you want to add this
month, keeping in mind how many albums you can download (see maximum downloads per month questions/
answers below). Checks will appear in those boxes. You can erase a check by clicking the box again. When you’re
satisfied with your choices, click “go” at the bottom of the screen. Ecast will process your request overnight.

To remove music, click one of the venues listed in the Update Music home page, then click the “Auto Suggest” button
in the “Delete Music” section. A list of albums will appear. Click the box next to each album you want to delete.
A check should appear in a clicked box. You can erase a check by clicking the box again. When you’re satisfied
with your choices, click “go” at the bottom of the screen. Your choices will be deleted by the next day.

Music Advisor

This section allows you to choose what albums to add to a DLW-1 System based on their popularity. You can base
the search on popularity by region, Ecast’s top 40, newest music, what has been requested on your machine, and
the hottest music in pop, hip-hop, country, or rock.

Follow the same process as you would using “Auto Suggest” (see above). Just click one of the venues listed in the
Update Music home page, then click the “Music Advisor” button. A list of albums will appear. Click the box next
to each album you want to add this month, keeping in mind how many albums you can download this month (see
maximum download questions/answers below). Checks will appear in those boxes. You can erase a check by
clicking the box again. When you’re satisfied with your choices, click “go” at the bottom of the screen. This will
send your download requests to Ecast, which will process them overnight.

If you want to change the factors on which to base your search, such as popularity by region, Ecast top 40, what’s
been requested at that venue, etc., click one of the venues listed on the Update Music home page, then click the
“Music Advisor” button. Click the pull-down menu labeled “Show list according to:” at the top of the page. Click
the option you want and the list of albums given will automatically change to reflect the new choice.

21822662 8-5

Continued on next page

DLW-1 Phonograph

Manual Select/Remove

This section enables you to search for a specific album, artist, song, or genre, and then choose from the resulting list
what albums you want to add or delete.

To add music, click one of the venues listed on the Update Music home page, then click the “Manual Select” button
in the “Add Music” section. In the box below the “Search” title, type one or two keywords to search for. Below
the box, click the circle to the left of either “album,” “artist,” “song,” or “genre”. Then click the “Search” button to
the right of the box. A list of albums will appear. Click the box next to each album you want to add, keeping in mind
how many albums you can download this month (see maximum download questions/answers below). Checks will
appear in those boxes. You can erase a check by clicking the box again. When you’re satisfied with your choices,
click “go” at the bottom of the screen. Ecast will process your request overnight.

To remove music, click one of the locations listed on the Update Music home page, then click the “Manual Remove”
button in the “Delete Music” section. Then follow the same process as you would using “Manual Select” (see above)
— the only difference being your choices will be deleted from your DLW-1 system rather than added to it. You
may also delete albums from a list of albums currently on your DLW-1 System. Refer to the “ View” section in the
middle of the “Manual Remove” page and click “current albums” in the sentence “View all current albums on my
DLW-1 unit(s), and delete albums from the list.” Click the box next to each album you want to delete and click the
“go” button at the bottom of the page. Your request will be processed overnight.

What is the maximum number of albums I can add to a location’s system each month?

You can download a maximum of 10 albums per month at each location unless there isn’t enough room left for 10
on the hard drive.

Ecast tells you on the Update Music home page how many albums you can add to your system each month. Also,
when you click one of the venue names on the Update Music home page, the next page will have a box in the upper­right corner that tells you how many albums you can download to that venue’s system this month. When giving you
this number, Ecast takes into account how many albums you’ve already downloaded during the month and how much
room you have on the hard drive.

How long does it take to process my request to add or delete albums?

The request will be processed overnight. If you delete some albums, you can immediately download new albums
to replace the old. Both changes will be processed overnight.

Can I see a list of albums on each location’s DLW-1 unit?

Yes. After clicking one of the venue names in the Update Music home page you’ll see a vertical box on the right
that lists the Last 10 downloaded songs by patrons. At the bottom of this box is the sentence, “Click here to get
a full music report on your machine.” Click the word “here” in that sentence. Another way to see the list is to go
to the Manual Remove page (see questions/answers on the Manual Remove feature above). Halfway down this
page, under the title “View,” is the sentence, “View all current albums on my Siren unit(s), and delete albums from
the list.” Click “current albums” in that section.

8-6 21822662

Section 8: Extranet

EDIT PROFILE

What Can I edit?

You can change any profile within editable text area. To change, just highlight the old information by clicking on it,
then type in the new data. If you want to edit the sections you can’t change yourself, email Ecast
[e-mail] or call toll free [phone] with your edit requests. Be sure to include your
name, phone number, company name, city, and state. Ecast will process the changes overnight.

How can I edit?

Click one of the venues listed in Edit Profile Home page of which you want to edit profile. The page you see after
the clicking contains the information of the venue that Ecast already has. Change the entries you want to and click
the “Submit” button at the bottom of the page. Then you will have a confirmation page which tells you what is the
new profile you want to submit. Feel free to correct your changes here by clicking “edit” button at the bottom of
the page. If everything is right, click “save” button at this page to finally submit the changes. Once the submission
is successful, you will be redirected to Extranet’s Home page.

21822662 8-7

DLW-1 Phonograph

This page intentionally left blank

8-8 21822662

Section 9: 2 Channel Sound System

Section 9: 2 Channel Sound System

INTRODUCTION

This section shows the single and dual volume control connec­tions and equalizer tone controls for highly, moderate, and non­absorbent rooms.

9-1

DLW-1 Phonograph

ORDER ROWE
CABLE 20819908

VOLUME



CANCEL

REMOTE

COMMON

B

W

B
R

G

W

B
R
G

Dual Remote Volume and
Cancel Control 30632209

ORDER ROWE
CABLE 20819907

COMMON

VOLUME

CANCEL



9-2

W

B

R

REMOTE

W

B

R

Remote Volume and
Cancel Control 30632201

B

Section 9: 2 Channel Sound System

SOUND SYSTEM

Acoustical Compensation (Equalizer Tone Controls)

The preamplifier contains seven tone controls on each channel to compensate for room acoustics in various locations.
These controls are on the amplifier chassis. The sound level at which the phonograph will be operated and the room
furnishings determine the settings of these controls.

A room with carpet and drapery is a soft or highly absorbent location. A crowded room is also highly absorbent.
These location require greater emphasis of high frequencies.

A room with paneled walls and a bare or tiled floor is a hard, nonabsorbent location, which requires greater
low frequency emphasis.

Regardless of the room acoustics, the high and low frequency characteristics of your speakers can influence
the equalizer settings as much or more than the room acoustics.

What This Graphic Equalizer Does

This graphic equalizer controls the tone for seven specific tone ranges. The frequency for each range is printed next
to each equalizer control.

IMPORTANT:

+ Each of these controls can limit the maximum volume for its range by as much as
75%.

+ This means that if a control is set to minimum, that the maximum power available
for that range is only about 128 watts.

+ If all of the graphic equalizer controls are set to minimum, then the phonograph
will produce no more than approximately 128 watts of its 500 watt capacity per chan­nel.

Equalizer Settings

These equalizers work equally well for stereo and mono sound and may be used with single and dual volume
controls.

The settings that follow will give a good sound for a room with the matching acoustics (highly absorbent,
moderately absorbent, nonabsorbent). Set the right and left channel equalizer controls to the positions that match
the room described (or most closely described) in the three illustrations that follow this paragraph. These settings
may be just right, or they may not sound 100% right to you. If the sound is not satisfactory, make small changes in
the settings until the sound is just the way you want it.

9-3

DLW-1 Phonograph

If the Room or Speaker System Requires a Trade-Off

The equalizer limits the volume of all of the audio frequencies. Therefore, to achieve the best sound for a specific
room or set of speakers, you may find that most of the graphic equalizer controls need to be turned down. In this
situation, the overall phonograph volume may not be adequate. If you find that you have this situation, increase each
graphic equalizer control slightly until the phonograph produces the required volume.

Procedures for Adjustment

Select one of the Room Acoustics that most closely matches the acoustics of your room and follow the
instructions for that room type. If your room is an average or moderately absorbent room, or you like the sound of
the phonograph, you can use the factory settings just the way they are.

Soft and Highly Absorbent Rooms

Rooms with carpet and drapery are considered to be “soft and highly absorbent.”

1. Turn all seven right channel and seven left channel graphic equalizer controls fully counterclockwise.

2. Turn the 46 and the 108 Hz controls to the position midway between the maximum and the minimum
position as shown to the right. Leave all of the other controls turned all the way counterclockwise.

3. The controls on the equalizer should now be set as shown to the right.

4. Play a selection and turn the controls slightly (no more than 1/8 of a turn at a time) until the sound is
acceptable. Be sure that the phonograph volume is adequate. If the volume is not adequate, turn each control
up (counterclockwise) slightly until the volume is satisfactory.

Remember: The maximum volume setting is obtained when all controls are turned full counterclockwise.

LEFT CHANNEL RIGHT CHANNEL

-

+

1

VOLUME
CONTROL

5

POWER

AC - C - AC

-

+

-

+

+

343 HZ

AUDIO EQUALIZER

10.8 KHZ

+-+

15.8
KHZ

-

+

MONO

AVC OFF

-

46 HZ108 HZ

INPUT

1.08 KHZ3.43 KHZ

-

STEREO

PRE-AMPLIFIER

61138701

1

IN

OUT

GROUND

AUDIO OUTPUTS

AUX

MICROPHONE

IN
OUT

INPUT

INPUT

SWITCH

+15 V

GROUND

STEREO
AVC ON

INPUT

1

13

+-+

46 HZ 108 HZ

AUDIO EQUALIZER

1.08 KHZ

3.43 KHZ

+-+-+

1

MUTE

H

L

MUSIC LEVEL

DURING PAGING

-

+

343 HZ

10.8 KHZ

15.8 KHZ

+

-

-

-

9-4

Figure 2-9A. "Soft" Rooms

Average or Moderately Absorbent Rooms

+

-

+

-

+

-

+-+

-

+

-

+-+

-

+

-

+-+-+

-

343 HZ

1.08 KHZ3.43 KHZ

10.8 KHZ

46 HZ108 HZ

343 HZ

1.08 KHZ

3.43 KHZ

10.8 KHZ

46 HZ 108 HZ

INPUT

INPUT

STEREO

MONO

AVC OFF

AVC ON

IN
OUT

GROUND

IN

OUT

+

15.8
KHZ

-

VOLUME
CONTROL

1

5

POWER

AC - C - AC

+

-

15.8 KHZ

H

L

MUSIC LEVEL

DURING PAGING

1

MUTE

INPUT

SWITCH

+15 V

GROUND

MICROPHONE

INPUT

1

13

AUX

AUDIO EQUALIZER

AUDIO EQUALIZER

1

AUDIO OUTPUTS

STEREO

PRE-AMPLIFIER

61138701

LEFT CHANNEL RIGHT CHANNEL

+

-

+

-

+

-

+-+

-

+

-

+-+

-

+

-

+-+-+

-

343 HZ

1.08 KHZ3.43 KHZ

10.8 KHZ

46 HZ108 HZ

343 HZ

1.08 KHZ

3.43 KHZ

10.8 KHZ

46 HZ 108 HZ

INPUT

INPUT

STEREO

MONO

AVC OFF

AVC ON

IN
OUT

GROUND

IN

OUT

+

15.8
KHZ

-

VOLUME
CONTROL

1

5

POWER

AC - C - AC

+

-

15.8 KHZ

H

L

MUSIC LEVEL

DURING PAGING

1

MUTE

INPUT

SWITCH

+15 V

GROUND

MICROPHONE

INPUT

1

13

AUX

AUDIO EQUALIZER

AUDIO EQUALIZER

1

AUDIO OUTPUTS

STEREO

PRE-AMPLIFIER

61138701

LEFT CHANNEL RIGHT CHANNEL

These are the factory settings.

1. Turn all seven right channel and seven left channel
graphic equalizer controls fully counterclockwise.

2. The graphic equalizer's controls should now be set as
shown to the right.

3. Play a selection and turn the controls slightly (no more
than 1/8 of a turn at a time) until the sound is accept­able. Be sure that the phonograph volume is adequate. If
the volume is not adequate, you will need to turn each
control up (counterclockwise) slightly until the volume is
satisfactory.

Remember: The maximum volume setting is obtained
when all controls are turned full counterclockwise.

Hard or Non-Absorbent Rooms

Section 9: 2 Channel Sound System

Figure 2-9B. "Average" Rooms

Rooms that are paneled and have bare or tiled floors are
considered to be “hard or nonabsorbent.”

1. Turn all seven right channel and seven left channel
graphic equalizer controls fully counterclockwise.

2. Turn the 15.8 KHz control all the way clockwise as
shown to the right.

3. Turn the 10.8 KHz control to the position midway
between the maximum and minimum position as
shown to the right. Leave the 46 Hz, 108 Hz, 343 Hz, 1.08
KHz, and 3.43 KHz controls turned all the way counter­clockwise.

4. The controls on the equalizer should now be set as
shown to the right.

5. Play a selection and turn the controls slightly (no more
than 1/8 of a turn at a time) until the sound is accept­able. Be sure that the phonograph volume is adequate. If
the volume is not adequate, you will need to turn each
control up (counterclockwise) slightly until the volume is
satisfactory.

Remember: The maximum volume setting is obtained
when all controls are turned full counterclockwise.

Paging

Paging circuitry is part of the Preamplifier. The microphone cable plugs directly into the preamplifier.

Figure 2-9C. "Non-Absorbent" Rooms

9-5

DLW-1 Phonograph

This Page Intentionally Left Blank

9-6

Section 10: Operator Screens

The service mode consists of 36 operator screens. Pressing the
SERVICE switch on the switches circuit board enters the service
mode and displays the first screen, the MAIN MENU operator
screen. Touch the screen to navigate between screens, choose
programming options, and enter data. All programming options
are set at the factory. If you make changes and the screen has a
SAVE box, the changes take effect when you touch SAVE.

Screens with a SAVE box (icon) also have a BACK arrow icon
and an UNDO icon. The BACK arrow icon returns you to the
previous screen. Use the UNDO icon if you make changes, then
decide you do not want them. It only works before you touch
SAVE.

Section 10: Operator Screens

21822662 10-1

DLW-1 Phonograph

SERVICE MODE MAP

Main Menu

System Auditing

Collection - Touch button to display Collection screen.

Pricing and Play Options

Song Play Order

• FIFO “First In First Out (Default). Songs play in order selected

• Random. Songs play in random order.
Credit Pricing

• Price per play and free play
Add Free Credits

• Add Credit. Each touch adds 1 credit.
Auto Play Mode

• Auto Play Off (Default).

• Auto Play On Plays a song every: 15, 20 or 30 minutes.
Clear Credits / Clear Queue

• Clear Credits - Clears all credits by pressing this button.

• Clear Queue - Clears song queue by pressing this button.
Recover Credits / Recover Queue

• Recover Queue

• Queue Recovery Off (Default) - Clear queue if machine reboots.

• Queue Recovery On - Restore queue if machine reboots within xxx minutes.

• Recover Credits

• Credit Recovery Off (Default) - Clear credits if machine reboots.

• Credit Recovery On - Restore credits if machine reboots within xxx minutes.

Hardware/Diagnostics

Calibrate Touchscreen - Touch button then follow directions on screen
Configure Hardware (Audio volume presets, audio modes, remote control setup, microphone setup, time zone select).

System Admin & Auditing
System Configuration - view if Rowelink controllers are Inactive or Enabled.

- view Software Version Information

- set Date and Time, set Background Music Delay

- Restore Factory Settings
Pricing Setup - set cash value of Coins and Bills
Hardware Setup
STUDIO SOUND ONLY - Audio Equalizers - When selections are playing , touch sliders to adjust.
STUDIO SOUND ONLY - Audio Volume Presets - Normally not used. Read description of this screen before

changing.

STUDIO SOUND ONLY - Audio Modes - affects: inputs, muting, and outputs for: Standby, Background

Music, and Microphones.

• Input Select - read description of this screen before changing.

• Muting - read description of this screen before changing.

• Output Mode - read description of this screen before changing.
Remote Control Setup - affects usage of keys on IR remote and the (STUDIO SOUND ONLY) VCU (volume
control unit).

• Parameters screen - set: Remote Credit, Volume Step Size, Mode Linkage, and Channel Linkage.

• IR Settings - enable/disable IR keys: Autoplay Override, Pause, Reject, Input Select

• STUDIO SOUND ONLY - VCU Settings - enable/disable VCU keys. Factory settings enable all except Credit.

• STUDIO SOUND ONLY - Microphone Setup

• Setup - sets: mic type, and override

• Routing - sets Routing of microphones to the four channels, AuxL, and AuxR

10-2 21822662

Section 10: Operator Screens

System Settings - View system settings
Network Settings - view network settings
System Diagnostics

• Quick Diagnostic

• Network Diagnostic

• Application logs

Update Controller - Touching the Force Update button initiates a full system update.

Configuration Summary

View summary of Last Collection, Credit Pricing, Play Song Order, Auto Play, Queue Recovery, and
Credit Recovery.

Music Filter

Choose categories that should NOT be played on this machine, then re-boot the computer.

21822662 10-3

DLW-1 Phonograph

MAIN MENU

The service button inside the Netstar box will lead
you to our Operator Screens.

The MAIN MENU SCREEN is the main operator
screen. All setup programming can be reached
from here.

Touch “quit” to exit the service mode and return to
the MUSIC SELECTION SCREEN.

SYSTEM AUDITING

This screen is used to reach the collection screen.

10-4 21822662