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D009/D011/D012/
D013/D091/D092
SERVICE MANUAL
003315MIU
D009/D011/D012/
D013/D091/D092
SERVICE MANUAL
D009/D011/D012/
D013/D091/D092
SERVICE MANUAL
003315MIU
It is the reader's responsibility when discussing the information contained
within this document to maintain a level of confidentiality that is in the best
interest of Ricoh Americas Corporation and its member companies.
NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY
F ASHION AND DISTRIBUTED WITHOUT THE PRIOR
PERMISSION OF RICOH AMERICAS CORPORATION.
All product names, domain names or product illustrations, including
desktop images, used in this document are trademarks, registered
trademarks or the property of their respective companies.
They are used throughout this book in an informational or editorial fashion
only and for the benefit of such companies. No such use, or the use of
any trade name, or web site is intended to convey endorsement or other
affiliation with Ricoh products.
© 2010 RICOH Americas Corporation. All rights reserved.
The Service Manual contains information
regarding service techniques, procedures,
processes and spare parts of office equipment
distributed by Ricoh Americas Corporation.
Users of this manual should be either service
trained or certified by successfully completing a
Ricoh Technical Training Program.
Untrained and uncertified users utilizing
information contained in this service manual to
repair or modify Ricoh equipment risk personal
injury, damage to property or loss of warranty
protection.
Ricoh Americas Corporation
WARNING
LEGEND
PRODUCT
CODE
COMPANY
GESTETNER LANIER RICOH SAVIN
D009 MP 4000B LD040B Aficio MP 4000B 9040b
D011 MP 4000 LD040 Aficio MP 4000 9040
D012 MP 5000B LD050B Aficio MP 5000B 9050b
D013 MP5000 LD050 Aficio MP 5000 9050
D091-17 MP 4001SP LD140SP Aficio MP 4001SP 9240SP
D092-17 MP 5001SP LD150SP Aficio MP 5001SP 9250SP
D091-57 MP 4001G LD140G Aficio MP 4001G 9240G
D092-57 MP 5001G LD150G Aficio MP 5001G 9250G
DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
*
01/2010 Original Printing
SM i D009/D011/D012/D013/D091/D092
D009/D011/D012/D013/D091/D092
TABLE OF CONTENTS
PRODUCT INFORMATION
1. PRODUCT INFORMATION ...........................................................1-1
1.1SPECIFICATIONS ..................................................................................... 1-1
1.2MACHINE CONFIGURATION ................................................................... 1-2
1.2.1 COPIER ............................................................................................ 1-2
1.3GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR
PRODUCTS ..................................................................................................... 1-5
1.4OVERVIEW ................................................................................................ 1-6
1.4.1 COMPONENT LAYOUT ................................................................... 1-6
1.4.2 PAPER PATH ................................................................................... 1-8
1.4.3 DRIVE LAYOUT ................................................................................ 1-9
INSTALLATION
2. INSTALLATION ............................................................................2-1
2.1INSTALLATION REQUIREMENTS ............................................................ 2-1
2.1.1 ENVIRONMENT ............................................................................... 2-2
2.1.2 MACHINE LEVEL ............................................................................. 2-3
2.1.3 MINIMUM SPACE REQUIREMENTS ............................................... 2-3
2.1.4 POWER REQUIREMENTS ............................................................... 2-4
2.2INSTALLATION FLOW CHART ................................................................. 2-5
2.3MAIN MACHINE INSTALLATION .............................................................. 2-6
2.3.1 ACCESSORY CHECK ...................................................................... 2-6
2.3.2 INSTALLATION PROCEDURE ......................................................... 2-8
Preliminary Procedures ........................................................................ 2-8
Fire Prevention Cover ........................................................................ 2-10
PCDU (Photoconductor and Development Unit) ................................ 2-10
Toner Bottle ........................................................................................ 2-13
Paper Trays ........................................................................................ 2-14
D009/D011/D012/D013/D091/D092 ii SM
Initialize TD Sensor and Developer .................................................... 2-14
Set Paper Size for Paper Trays .......................................................... 2-15
Electrical Total Counter ...................................................................... 2-15
Exposure Glass Cleaner .................................................................... 2-16
Operation Instructions Holder ............................................................. 2-16
Settings Relevant to the Service Contract .......................................... 2-17
App 2 Me Setting (D091/D092 only) ................................................... 2-17
2.3.3 MOVING THE MACHINE ................................................................ 2-19
2.3.4 TRANSPORTING THE MACHINE .................................................. 2-19
2.4PAPER FEED UNIT INSTALLATION (D351) ........................................... 2-20
2.4.1 ACCESSORY CHECK .................................................................... 2-20
2.4.2 INSTALLATION PROCEDURE ....................................................... 2-20
2.5LCT 2000-SHEET .................................................................................... 2-24
2.5.1 ACCESSORY CHECK .................................................................... 2-24
2.5.2 INSTALLATION PROCEDURE ....................................................... 2-24
2.61200-SHEET LCT (D353) ........................................................................ 2-27
2.6.1 COMPONENT CHECK ................................................................... 2-27
2.6.2 INSTALLATION PROCEDURE ....................................................... 2-28
2.7AUTO REVERSE DOCUMENT FEEDER (B802) .................................... 2-30
2.7.1 COMPONENT CHECK ................................................................... 2-30
2.7.2 INSTALLATION PROCEDURE ....................................................... 2-31
2.8PLATEN COVER INSTALLATION (G329) ............................................... 2-35
2.91-BIN TRAY UNIT (D389) ........................................................................ 2-36
2.9.1 COMPONENT CHECK ................................................................... 2-36
2.9.2 INSTALLATION PROCEDURE ....................................................... 2-36
2.10 BRIDGE UNIT (D386) ........................................................................ 2-39
2.10.1 COMPONENT CHECK ............................................................... 2-39
2.10.2 INSTALLATION PROCEDURE................................................... 2-39
2.11 2000/3000-SHEET FINISHERS (B804/B805) .................................... 2-43
2.11.1 ACCESSORY CHECK ................................................................ 2-43
2.11.2 INSTALLATION PROCEDURE................................................... 2-44
Support Tray Installation .................................................................... 2-48
2.12 PUNCH UNIT ..................................................................................... 2-49
2.12.1 COMPONENT CHECK ............................................................... 2-49
2.12.2 INSTALLATION PROCEDURE................................................... 2-50
2.13 1000-SHEET FINISHER (B408) ......................................................... 2-54
SM iii D009/D011/D012/D013/D091/D092
2.13.1 ACCESSORY CHECK ................................................................ 2-54
2.13.2 INSTALLATION PROCEDURE................................................... 2-55
2.14 KEY COUNTER BRACKET ................................................................ 2-58
2.14.1 INSTALLATION PROCEDURE................................................... 2-58
2.15 KEY COUNTER INTERFACE UNIT ................................................... 2-60
2.15.1 INSTALLATION PROCEDURE................................................... 2-60
2.16 ANTI-CONDENSATION HEATER (SCANNER) ................................. 2-62
2.16.1 INSTALLATION PROCEDURE................................................... 2-62
2.17 TRAY HEATER .................................................................................. 2-64
2.17.1 INSTALLATION PROCEDURE................................................... 2-64
2.18 TRAY HEATER (OPTIONAL PAPER FEED UNIT) ............................ 2-66
2.18.1 COMPONENT CHECK ............................................................... 2-66
2.18.2 INSTALLATION PROCEDURE................................................... 2-67
For installing the tray heater in the D351 (Two-tray paper feed unit) .. 2-67
For installing the tray heater in the D352 (LCT) .................................. 2-70
2.19 HDD OPTION (D362, ONLY FOR D009/D012) .................................. 2-74
2.19.1 COMPONENT CHECK ............................................................... 2-74
2.19.2 INSTALLATION PROCEDURE................................................... 2-75
After Installing the HDD ...................................................................... 2-76
2.20 COPY DATA SECURITY UNIT .......................................................... 2-77
2.20.1 INSTALLATION PROCEDURE................................................... 2-77
User Tool Setting ................................................................................ 2-78
2.21 CONTROLLER OPTIONS .................................................................. 2-80
2.21.1 CONTROLLER BOARD SLOTS ................................................. 2-80
SD Slot 1, Slot 2 ................................................................................. 2-80
Board Slot........................................................................................... 2-81
2.21.2 IEEE1284 .................................................................................... 2-82
Installation Procedure ......................................................................... 2-82
2.21.3 IEEE 802.11A/G, G (WIRELESS LAN) ....................................... 2-82
Installation Procedure ......................................................................... 2-82
UP Mode Settings for Wireless LAN ................................................... 2-84
SP Mode Settings for IEEE 802.11a/g, g Wireless LAN ..................... 2-86
2.21.4 BLUETOOTH .............................................................................. 2-87
2.21.5 GIGABIT ETHERNET ................................................................. 2-88
2.21.6 FILE FORMAT CONVERTER ..................................................... 2-89
2.21.7 POSTSCRIPT 3 .......................................................................... 2-90
D009/D011/D012/D013/D091/D092 iv SM
2.21.8 IPDS UNIT .................................................................................. 2-91
Accessories ........................................................................................ 2-91
Installation .......................................................................................... 2-91
2.21.9 HDD ENCRYPTION UNIT .......................................................... 2-93
Before You Begin the Procedure ........................................................ 2-93
Seal Check and Removal ................................................................... 2-94
Installation Procedure ......................................................................... 2-94
Recovery from a Device Problem ....................................................... 2-96
2.21.10 DATAOVERWRITESECURITY UNIT TYPE I (D362) ............... 2-98
Before You Begin the Procedure ........................................................ 2-98
Seal Check and Removal ................................................................... 2-99
Installation Procedure ....................................................................... 2-100
2.21.11 BROWSER UNIT TYPE D ...................................................... 2-102
Installation Procedure ....................................................................... 2-102
Update Procedure ............................................................................ 2-104
2.21.12 VM CARD TYPE F (D377) ...................................................... 2-105
Accessories ...................................................................................... 2-105
Installation ........................................................................................ 2-106
2.21.13 PRINTER AND P/S OPTIONS (ONLY FOR D009/D012) ....... 2-106
Overview .......................................................................................... 2-106
Kit Contents ...................................................................................... 2-108
Printer/Scanner Installation .............................................................. 2-110
Printer Enhance, Scanner Enhance Options .................................... 2-112
2.21.14 CHECK ALL CONNECTIONS................................................. 2-117
PREVENTIVE MAINTENANCE
3. PREVENTIVE MAINTENANCE ....................................................3-1
3.1PM TABLES ............................................................................................... 3-1
SM v D009/D011/D012/D013/D091/D092
REPLACEMENT AND ADJUSTMENT
4. REPLACEMENT AND ADJUSTMENT .........................................4-1
4.1GENERAL CAUTIONS .............................................................................. 4-1
4.1.1 LASER UNIT ..................................................................................... 4-1
4.1.2 USED TONER .................................................................................. 4-1
4.2SPECIAL TOOLS AND LUBRICANTS ....................................................... 4-2
4.2.1 SPECIAL TOOLS .............................................................................. 4-2
4.2.2 LUBRICANTS ................................................................................... 4-2
4.3EXTERIOR COVERS ................................................................................. 4-3
4.3.1 FRONT DOOR, UPPER AND LOWER INNER COVER ................... 4-3
Upper Inner Cover ................................................................................ 4-3
Lower Inner Cover ................................................................................ 4-3
4.3.2 LEFT COVER ................................................................................... 4-4
4.3.3 REAR COVER .................................................................................. 4-4
4.3.4 RIGHT REAR COVER ...................................................................... 4-5
4.3.5 OPERATION PANEL ........................................................................ 4-6
4.3.6 PAPER EXIT COVER ....................................................................... 4-7
4.3.7 INNER TRAY .................................................................................... 4-8
4.4SCANNER -1 ............................................................................................. 4-9
4.4.1 EXPOSURE GLASS ......................................................................... 4-9
4.4.2 ORIGINAL LENGTH/WIDTH SENSORS ........................................ 4-10
Monochrome Scanner Model (D009/D012) ........................................ 4-10
Color Scanner Model (D011/D013/D091/D092) ................................. 4-11
4.4.3 EXPOSURE LAMP ......................................................................... 4-11
Color Scanner Model (D011/D013/D091/D092) ................................. 4-11
Monochrome Scanner Model (D009/D012) ........................................ 4-13
4.4.4 SCANNER MOTOR ........................................................................ 4-13
4.4.5 SENSOR BOARD UNIT (SBU) ....................................................... 4-14
Monochrome Scanner Model (D009/D012) ........................................ 4-14
Color Scanner Model (D011/D013/D091/D092) ................................. 4-15
When reassembling ............................................................................ 4-15
4.4.6 LAMP STABILIZER ......................................................................... 4-16
4.4.7 SIO (SCANNER IN/OUT) BOARD .................................................. 4-16
D009/D011/D012/D013/D091/D092 vi SM
4.4.8 SCANNER HP SENSOR ................................................................ 4-17
4.4.9 PLATEN COVER SENSOR ............................................................ 4-18
4.5SCANNER-2 ............................................................................................ 4-19
4.5.1 FRONT SCANNER WIRE ............................................................... 4-19
Reassembling the Front Scanner Wire ............................................... 4-19
4.5.2 REAR SCANNER WIRE ................................................................. 4-22
Reassembling the Rear Scanner Wire ............................................... 4-23
4.5.3 TOUCH PANEL POSITION ADJUSTMENT ................................... 4-24
4.6LASER UNIT ............................................................................................ 4-26
4.6.1 CAUTION DECAL LOCATIONS ..................................................... 4-26
4.6.2 LASER UNIT ................................................................................... 4-26
4.6.3 POLYGON MIRROR MOTOR ........................................................ 4-28
4.6.4 LASER SYNCHRONIZATION DETECTOR .................................... 4-28
4.6.5 LD UNIT .......................................................................................... 4-29
Laser Beam Pitch Adjustment ............................................................ 4-29
4.7PCDU ....................................................................................................... 4-32
4.7.1 PCDU (PHOTOCONDUCTOR AND DEVELOPMENT UNIT) ......... 4-32
Reinstallation ...................................................................................... 4-32
4.7.2 DRUM ............................................................................................. 4-33
Re-installation ..................................................................................... 4-35
4.7.3 PICK-OFF PAWLS .......................................................................... 4-36
Pick-off Pawl Position Adjustment ...................................................... 4-36
4.7.4 CHARGE ROLLER AND CLEANING ROLLER .............................. 4-37
4.7.5 DRUM CLEANING BLADE 1 .......................................................... 4-38
Re-installation ..................................................................................... 4-38
4.7.6 ID SENSOR .................................................................................... 4-39
4.8DEVELOPMENT ...................................................................................... 4-40
4.8.1 DEVELOPMENT FILTER ................................................................ 4-40
4.8.2 DEVELOPMENT ROLLER .............................................................. 4-41
Cleaning Procedure ............................................................................ 4-41
4.8.3 DEVELOPER .................................................................................. 4-43
4.8.4 TD SENSOR ................................................................................... 4-45
4.9TRANSFER .............................................................................................. 4-46
4.9.1 TRANSFER BELT UNIT ................................................................. 4-46
4.9.2 TRANSFER BELT ........................................................................... 4-47
4.9.3 TONER OVERFLOW SENSOR ...................................................... 4-49
SM vii D009/D011/D012/D013/D091/D092
4.9.4 TRANSFER BELT CLEANING BLADE ........................................... 4-49
4.10 PAPER FEED ..................................................................................... 4-50
4.10.1 PAPER FEED UNIT .................................................................... 4-50
Tray 1 and Tray 2 ............................................................................... 4-50
4.10.2 PICK-UP, FEED AND SEPARATION ROLLERS ........................ 4-51
Tray 1 and Tray 2 ............................................................................... 4-51
4.10.3 TRAY LIFT MOTOR .................................................................... 4-52
4.10.4 RELAY, TRAY LIFT, PAPER END AND PAPER FEED
SENSORS ............................................................................................... 4-53
Tray 1 and Tray 2 ............................................................................... 4-53
4.10.5 REGISTRATION SENSOR ......................................................... 4-54
Reinstall the registration sensor ......................................................... 4-55
4.11 FUSING .............................................................................................. 4-56
4.11.1 FUSING UNIT ............................................................................. 4-56
4.11.2 WEB ROLLER UNIT ................................................................... 4-57
4.11.3 BRAKE PAD ............................................................................... 4-57
4.11.4 WEB HOLDER ROLLER AND WEB ROLLERS ......................... 4-58
Installing a new web holder roller ....................................................... 4-60
Installing new web rollers ................................................................... 4-60
4.11.5 PRESSURE ROLLER CLEANING ROLLER .............................. 4-61
4.11.6 THERMOSTAT ........................................................................... 4-62
4.11.7 THERMISTOR ............................................................................ 4-63
4.11.8 HOT ROLLER STRIPPERS ........................................................ 4-64
4.11.9 FUSING LAMPS ......................................................................... 4-65
4.11.10 HOT ROLLER AND PRESSURE ROLLER .............................. 4-66
4.12 PAPER EXIT ...................................................................................... 4-67
4.12.1 PAPER EXIT UNIT ..................................................................... 4-67
4.12.2 FUSING EXIT, PAPER OVERFLOW, AND PAPER EXIT
SENSORS ............................................................................................... 4-67
Paper Exit Sensor .............................................................................. 4-68
Paper Overflow Sensor ...................................................................... 4-68
Fusing Exit Sensor ............................................................................. 4-68
4.12.3 JUNCTION JAM SENSOR ......................................................... 4-68
4.12.4 PAPER EXIT MOTOR ................................................................ 4-69
4.13 DUPLEX ............................................................................................. 4-70
4.13.1 DUPLEX UNIT ............................................................................ 4-70
D009/D011/D012/D013/D091/D092 viii SM
4.13.2 RIGHT DOOR COVER ............................................................... 4-72
4.13.3 DUPLEX DOOR SENSOR .......................................................... 4-72
4.13.4 DUPLEX ENTRANCE SENSOR ................................................. 4-73
4.13.5 DUPLEX EXIT SENSOR ............................................................ 4-73
4.13.6 DUPLEX/BY-PASS MOTOR ....................................................... 4-75
4.13.7 DUPLEX INVERTER MOTOR .................................................... 4-76
4.14 BY-PASS ............................................................................................ 4-78
4.14.1 BY-PASS PAPER SIZE SENSOR .............................................. 4-78
When reinstalling the by-pass paper size sensor ............................... 4-78
4.14.2 BY-PASS PAPER END SENSOR ............................................... 4-79
4.14.3 BY-PASS PICK-UP, FEED AND SEPARATION ROLLER,
TORQUE LIMITER ................................................................................... 4-80
4.14.4 BY-PASS FEED CLUTCH .......................................................... 4-81
4.15 DRIVE AREA ...................................................................................... 4-82
4.15.1 PAPER FEED CLUTCH .............................................................. 4-82
Tray 1 and Tray 2 ............................................................................... 4-82
4.15.2 DEVELOPMENT PADDLE MOTOR ........................................... 4-83
4.15.3 TRANSFER/DEVELOPMENT MOTOR ...................................... 4-83
4.15.4 DRUM MOTOR ........................................................................... 4-84
4.15.5 FUSING MOTOR ........................................................................ 4-84
4.15.6 WEB MOTOR ............................................................................. 4-85
4.15.7 PAPER FEED MOTOR ............................................................... 4-85
4.15.8 TRANSFER BELT CONTACT MOTOR ...................................... 4-86
4.15.9 REGISTRATION MOTOR ........................................................... 4-86
4.15.10 TONER SUPPLY MOTOR ........................................................ 4-87
4.16 ELECTRICAL COMPONENTS ........................................................... 4-88
4.16.1 CONTROLLER UNIT .................................................................. 4-88
4.16.2 HDD UNIT (STANDARD FOR D011/D013/D091/D092) ............. 4-88
Before replacing the HDD unit ............................................................ 4-88
Replacement Procedure ..................................................................... 4-89
After installing the new HDD unit ........................................................ 4-89
4.16.3 CONTROLLER BOARD .............................................................. 4-90
Before replacing the controller board in the model without HDD ........ 4-90
Replacement Procedure ..................................................................... 4-90
When installing the new controller board ............................................ 4-91
After installing the controller board ..................................................... 4-91
SM ix D009/D011/D012/D013/D091/D092
4.16.4 MOTHER BOARD ....................................................................... 4-92
4.16.5 BICU ........................................................................................... 4-93
4.16.6 IOB .............................................................................................. 4-93
When installing a new IOB ................................................................. 4-94
4.16.7 PSU ............................................................................................ 4-94
4.16.8 HIGH VOLTAGE POWER SUPPLY BOARD .............................. 4-95
4.16.9 FUSING EXHAUST FAN ............................................................ 4-95
When installing the fusing exhaust fan ............................................... 4-96
4.16.10 CONTROLLER FAN ................................................................. 4-96
When installing the controller fan ....................................................... 4-96
4.17 COPY ADJUSTMENTS ...................................................................... 4-97
4.17.1 OVERVIEW ................................................................................ 4-97
4.17.2 PRINTING ................................................................................... 4-97
Registration - Leading Edge/Side-to-Side .......................................... 4-97
Blank Margin ...................................................................................... 4-99
Main Scan Magnification .................................................................. 4-100
Parallelogram Image Adjustment ..................................................... 4-100
4.17.3 SCANNING ............................................................................... 4-101
Registration: Platen Mode ................................................................ 4-102
Magnification .................................................................................... 4-102
4.17.4 ADF IMAGE ADJUSTMENT ..................................................... 4-103
Registration ...................................................................................... 4-103
4.17.5 TOUCH SCREEN CALIBRATION ............................................ 4-104
SERVICE TABLES
5. SERVICE TABLES........................................................................5-1
5.1SERVICE PROGRAM MODE .................................................................... 5-1
5.1.1 SERVICE PROGRAM MODE OPERATION ..................................... 5-1
Service Mode Lock/Unlock ................................................................... 5-2
5.1.2 SERVICE PROGRAM MODE TABLES ............................................ 5-3
Service Table Key ................................................................................ 5-3
5.2SERVICE PROGRAM MODE TABLES ..................................................... 5-4
5.2.1 SP TABLES ...................................................................................... 5-4
5.3USING SP MODES .................................................................................... 5-5
D009/D011/D012/D013/D091/D092 x SM
5.3.1 TEST PATTERN PRINTING ............................................................. 5-5
5.3.2 SMC PRINT OUT LISTS: SP5-990 ................................................... 5-7
5.3.3 NIP BAND WIDTH ADJUSTMENT: SP1-109 ................................... 5-8
5.3.4 MEMORY CLEAR: SP5-801 ............................................................. 5-9
5.3.5 SOFTWARE RESET ....................................................................... 5-11
5.3.6 SYSTEM SETTINGS AND COPY SETTING RESET ..................... 5-12
5.3.7 COPIER SETTING RESET ............................................................. 5-13
5.4UPDATING THE FIRMWARE .................................................................. 5-14
5.4.1 BEFORE YOU BEGIN .................................................................... 5-14
5.4.2 UPDATING FIRMWARE ................................................................. 5-15
Preparation ......................................................................................... 5-15
Firmware Update Error ....................................................................... 5-16
Recovery after Power Loss ................................................................ 5-17
5.4.3 HANDLING FIRMWARE UPDATE ERRORS ................................. 5-17
Error Message Table .......................................................................... 5-17
5.5NVRAM DATA UPLOAD/DOWNLOAD .................................................... 5-19
5.5.1 UPLOADING NVRAM DATA (SP5-824) ......................................... 5-19
5.5.2 DOWNLOADING NVRAM DATA (SP5-825) ................................... 5-19
5.6SD CARD APPLI MOVE .......................................................................... 5-20
5.6.1 OVERVIEW ..................................................................................... 5-20
Use caution when you do the SD Card Appli Move procedure: .......... 5-20
5.6.2 MOVE EXEC ................................................................................... 5-21
5.6.3 UNDO EXEC ................................................................................... 5-22
5.7SELF-DIAGNOSTIC MODE ..................................................................... 5-23
5.7.1 SELF-DIAGNOSTIC MODE AT POWER ON ................................. 5-23
5.7.2 SELF-DIAGNOSTIC TEST FLOW .................................................. 5-24
5.7.3 DETAILED SELF-DIAGNOSTIC MODE ......................................... 5-25
5.7.4 EXECUTING DETAILED SELF-DIAGNOSIS .................................. 5-25
5.8USING THE DEBUG LOG ....................................................................... 5-26
5.8.1 OVERVIEW ..................................................................................... 5-26
5.8.2 SWITCHING ON AND SETTING UP SAVE DEBUG LOG ............. 5-26
4-Digit Entries for Keys 1 to 10 ........................................................... 5-29
Key to Acronyms ................................................................................ 5-30
Retrieving the Debug Log from the HDD ............................................ 5-31
Recording Errors Manually ................................................................. 5-31
5.9DIP SWITCHES ....................................................................................... 5-32
SM xi D009/D011/D012/D013/D091/D092
5.9.1 I/O BOARD: DIP SW101 ................................................................. 5-32
TROUBLESHOOTING
6. TROUBLESHOOTING ..................................................................6-1
6.1SERVICE CALL CONDITIONS .................................................................. 6-1
6.2ELECTRICAL COMPONENT DEFECTS ................................................... 6-2
6.2.1 SENSORS ........................................................................................ 6-2
6.2.2 SWITCHES ....................................................................................... 6-7
6.3BLOWN FUSE CONDITIONS .................................................................... 6-8
ENERGY SAVING
7. ENERGY SAVING .........................................................................7-1
7.1ENERGY SAVE ......................................................................................... 7-1
7.1.1 ENERGY SAVER MODES ................................................................ 7-1
Timer Settings ...................................................................................... 7-1
Return to Stand-by Mode ..................................................................... 7-2
Recommendation ................................................................................. 7-2
7.1.2 ENERGY SAVE EFFECTIVENESS .................................................. 7-3
7.2PAPER SAVE ............................................................................................ 7-5
7.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION .................. 7-5
1. Duplex: ............................................................................................. 7-5
2. Combine mode: ................................................................................ 7-5
3. Duplex + Combine: ........................................................................... 7-6
D009/D011/D012/D013/D091/D092
SERVICE MANUAL APPENDICES
SEE D009/D011/D012/D013/D091/D092 SERVICE MANUAL APPENDICES
SECTION FOR DETA ILED TABLE OF CONTENTS
D009/D011/D012/D013/D091/D092 xii SM
B408 1000-SHEET FINISHER SR790
SEE SECTION B408 FOR DETAILED TABLE OF CONTENTS
B802 AUTO REVERSE DOCUMENT FEEDER DF3010
SEE SECTION B802 FOR DETAILED TABLE OF CONTENTS
B804/B805 BOOKLET FINISHER SR3020/FINISHER
SR3030
SEE SECTION B804/B805 FOR DETAILED TABLE OF CONTENTS
B838 SCANNER ACCESSIBILITY OPTION TYPE 4045
SEE SECTION B838 FOR DETAILED TABLE OF CONTENTS
D346 FAX OPTION TYPE 5000
SEE SECTION D346 FOR DETAILED TABLE OF CONTENTS
D351 PAPER FEED UNIT PB3040
SEE SECTION D351 FOR DETAILED TABLE OF CONTENTS
D352 LCT PB3050
SEE SECTION D352 FOR DETAILED TABLE OF CONTENTS
D353 1200-SHEET LCIT RT3000
SEE SECTION D353 FOR DETAILED TABLE OF CONTENTS
D381 PRINTER/SCANNER OPTION TYPE 5000
SEE SECTION D381 FOR DETAILED TABLE OF CONTENTS
SM xiii D009/D011/D012/D013/D091/D092
D386 BRIDGE UNIT BU3030
SEE SECTION D386 FOR DETAILED TABLE OF CONTENTS
D389 1-BIN TRAY BN3040
SEE SECTION D389 FOR DETAILED TABLE OF CONTENTS
PRODUCT INFORMATION
APPENDIX: SPECIFICATIONS
B802 ARDF DF3010
D346 FAX OPTION TYPE 5000
INSTALLATION
APPENDIX: PREVENTIVE MAINTENANCE
D351 PAPER FEED UNIT PB3040
PREVENTIVE MAINTENANCE
APPENDIX: SERVICE CALL CONDITIONS
D352 LCIT PB3050
D353 1200-SHEET LCIT RT3000
REPLACEMENT & ADJUSTMENT
APPENDIX: SERVICE PROGRAM MODE TABLES
B408 1000-SHEET FINISHER SR790
B804/B805 BOOKLET FINISHER SR3020/FINISHER SR3030
D381 PRINTER/SCANNER OPTION TYPE 5000
B838 SCANNER ACCESSIBILITY OPTION TYPE 4045
SERVICE TABLES
APPENDIX: SERVICE PROGRAM MODE TABLES
TROUBLESHOOTING
D389 1-BIN TRAY BN3040
ENERGY SAVING
D386 BRIDGE UNIT BU3030
TAB
POSITION 2
TAB
POSITION 1
TAB
POSITION 3
TAB
POSITION 4
TAB
POSITION 6
TAB
POSITION 5
TAB
POSITION 7
Read This First
Safety Notices
Important Safety Notices
Prevention of Physical Injury
1. Before disassembling or assembling parts of the copier and peripherals, make sure
that the copier power cord is unplugged.
2. The wall outlet should be near the copier and easily accessible.
3. Note that some components of the copier and the paper tray unit are supplied with
electrical voltage even if the main power switch is turned off.
4. If any adjustment or operation check has to be made with exterior covers off or open
while the main switch is turned on, keep hands away from electrified or mechanically
driven components.
5. If the Start key is pressed before the copier completes the warm-up perio d (the Start
key starts blinking red and green alternatively), keep hands away from the mechanical
and the electrical components as the copier starts making copies as soon as the
warm-up period is completed.
6. The inside and the metal parts of the fusing unit become extremely hot while the copier
is operating. Be careful to avoid touching those components with your bare hands.
To prevent a fire or explosion, keep the machine away from flammable liquids,
gases, and aerosols.
Health Safety Conditions
1. Toner and developer are non-toxic, but if you get either of them in your eyes by
accident, it may cause temporary eye discomfort. Immediately wash eyes with plenty
of water. If unsuccessful, get medical attention.
2. This machine, which uses a high voltage power source, can generate ozone gas. High
ozone density is harmful to human health. Therefore, the machine must be installed in
a well-ventilated room.
Observance of Electrical Safety Standards
1. This machine and its peripherals must be serviced by a customer service
representative who has completed the training course on those models.
2. The NVRAM on the system control board has a lithium battery which can explode if
replaced incorrectly . Replace the NVRAM only with an identical one. The manufacturer
recommends replacing the entire NVRAM. Do not recharge or burn this battery. Used
NVRAM must be handled in accordance with local regulations.
Handling Toner
Work carefully when removing paper jams or replacing toner bottles or cartridges to
avoid spilling toner on clothing or the hands.
If toner is inhaled, immediately gargle with large amounts of cold water and move to a
well ventilated location. If there are signs of irritation or other problems, seek medical
attention.
If toner gets on the skin, wash immediately with soap and cold running water.
If toner gets into the eyes, flush the eyes with cold running water or eye wash. If there
are signs of irritation or other problems, seek medical attention.
If toner is swallowed, drink a large amount of cold water to dilute the ingested toner. If
there are signs of any problem, seek medical attention.
If toner spills on clothing, wash the affected area immediately with soap and cold water.
Never use hot water! Hot water can cause toner to set and permanently stain fabric.
Always store toner and developer supplies such as toner and developer packages,
cartridges, and bottles (including used toner and empty bottles and cartridges) out of
the reach of children.
Always store fresh toner supplies or empty bottles or cartridges in a cool, dry location
that is not exposed to direct sunlight.
Safety and Ecological Notes for Disposal
1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when
exposed to an open flame.
2. Dispose of used toner, the maintenance unit which includes developer or the organic
photoconductor in accordance with local regulations. (These are non-toxic supplies.)
3. Dispose of replaced parts in accordance with local regulations.
4. When keeping used lithium batteries in order to dispose of them later, do not put more
than 100 batteries per sealed box. Storing larger numbers or not sealing them apart
may lead to chemical reactions and heat build-up.
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