QUEENAIRE HG2500 User Manual
Hydroxyl Generator
Air Treatment System
HG2500
User Manual
IMPORTANT SAFETY INSTRUCTIONS
Carefully read the important safety and maintenance information.
Keep these instructions for future reference.
These instructions contain important safety and operating information for
your Newaire HG2500 Hydroxyl Generator. Please contact us directly with
questions you may have regarding the safe operation and/or maintenance.
Toll Free #: 1-877-646-9663
Table of Contents
Important Safety Information .................................................................................................................. 2
Handling and Disposal of Mercury .......................................................................................................... 4
FAQs ........................................................................................................................................................ 5
Location of Controls ................................................................................................................................ 6
Operation ................................................................................................................................................. 7
Replacing the Carbon Filters ................................................................................................................... 8
Replacing the UV Bulbs .......................................................................................................................... 9
Cleaning ................................................................................................................................................ 11
Replacement Parts ................................................................................................................................ 11
Specications ........................................................................................................................................ 12
Troubleshooting ..................................................................................................................................... 12
Limited Warranty ................................................................................................................................... 13
Important Safety Information
DANGEROUS VOLTAGE: The lightning flash with
arrowhead symbol within an equilateral triangle is
intended to alert the user to the presence of uninsulated
dangerous voltage within the product’s enclosure that
may be of sufficient magnitude to constitute a risk of
electric shock to persons.
ATTENTION: The exclamation point within an equilateral
triangle is intended to alert the user to the presence
of important operating and maintenance (servicing)
instructions in the literature accompanying this product.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
WARNING: Use this Hydroxyl Generator only for its intended
purpose as described in this Owner’s Manual.
FCC WARNING: This equipment may generate or use radio
frequency energy. Changes or modifications to this equipment
may cause harmful interference unless the modifications are
expressly approved in the instruction manual. The user could lose
the authority to operate this equipment if an unauthorized change
or modification is made.
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
WARNING: DO NOT look directly at UV bulbs.
INDUSTRY CANADA NOTICE:
This device complies with Industry Canada Iicense-exempt RSS
standard(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference
that may cause undesired operation of the device.
CAN ICES-3(B)/NMB-3(B)
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Important Safety Information
Standard safety precautions must always be followed to
reduce the risk of re, electric shock, and injury to persons,
including the following:
1. Read these Instructions.
2. Keep these Instructions.
3. Heed all Warnings.
4. Follow all Instructions.
5. Do not use this apparatus in or near water.
6. Clean only with a damp cloth.
7. Do not block any of the ventilation openings. Install in
accordance with the Manufacturer’s instructions.
8. Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has
two blades and a third grounding prong. The wide blade
or the third prong are provided for your safety. When the
provided plug does not t into your outlet, consult an
electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
11. Only use attachments/accessories specified by the
manufacturer.
12. Use only with a cart, stand, tripod, bracket,
or table specied by the manufacturer, or
sold with the apparatus. When a cart is
used, use caution when moving the cart/
apparatus combination to avoid injury
from tip-over.
13. Unplug this apparatus during lightning
storms or when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing
is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid
has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped.
15. WARNING: To reduce the risk of re or electric shock,
do not expose this apparatus to rain or moisture. Do not
place objects lled with water, such as a vase, on the
apparatus.
16. The AC mains plug is used as the power disconnect
device and it should remain readily accessible and
operable during intended use. In order to completely
disconnect the apparatus from power, the mains plug
should be completely removed from the AC outlet socket.
17. Keep the cord out of heavy trafc areas. To avoid re
hazard, NEVER put the cord under rugs, near heat
registers, radiators, stoves, or heaters.
18. DO NOT operate any generator with a damaged cord
or plug, if motor fan fails to rotate, after the generator
malfunctions, or if it has been dropped or damaged in any
manner. Return generator to manufacturer or authorized
repair facility for examination, electrical or mechanical
adjustment, or repair.
19. Do not leave the generator in use unattended around
those requiring close supervision.
20. WARNING! Always unplug the generator before moving
it, cleaning, or whenever the generator is not in use. Be
sure to pull by the plug and not the cord.
21. This Hydroxyl Generator is for Indoor Use Only.
22. Do not attempt to repair or adjust any electrical or
mechanical functions on this unit other than the UV
bulbs and Carbon Filters. Doing so will void your
warranty. All servicing should be performed by qualied
personnel only.
23. Do not place anything on top of generator.
24. Do not plug the cord in with wet hands: electric shock
could result.
25. NEVER use detergents, gasoline, glass cleaner, furniture
polish, paint thinner or other household solvents to
clean any part of the generator.
26. See separate safety instructions (pages 4 and 5) for
replacing the UV Lamp with mercury.
27. For General Ventilating Use Only. Do Not Use to Exhaust
Hazardous or Explosive Materials and Vapors.
PLEASE READ AND SAVE THESE
IMPORTANT SAFETY INSTRUCTIONS
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Handling and Disposal of Mercury
Mercury is used in this device’s UV bulb and must be disposed of properly. There is no safety hazard as long as the bulb
is intact because the mercury is contained within the xture. If a bulb breaks, very little mercury could be released. This
is different then liquid metallic mercury (like in a thermometer), which is hazardous due to its potential to release mercury
vapor. In humans, approximately 80% of inhaled mercury vapor is absorbed through the respiratory tract, where it enters the
circulatory system and is distributed throughout the body. Short term exposure to this small amount of spilled mercury does
not pose a health hazard, provided that the source of the mercury is removed promptly. Chronic exposure by inhalation,
even at low concentrations in the range 0.7–42 μg/m3, can cause effects such as tremors, impaired cognitive skills, and
sleep disturbance. The OHSA limit for occupational exposure of elemental mercury is 0.1 μg/m3. Mercury is used in most
uorescent light xtures.
If the UV bulb does not function, the bulbs should be checked to ensure that they are intact. If the bulb is cracked, but not
broken, it must be replaced. Cracked bulbs should be double sealed in plastic bags and disposed of according to local,
approved procedures. If the bulb breaks and the mercury is spilled, clean-up must be done immediately according to the
following procedure published by the Environment Protection Agency:
• People and pets must leave the room.
• DO NOT VACUUM. Vacuuming is not recommended
unless broken glass remains after all other cleanup steps
have been taken. Vacuuming could spread mercurycontaining powder or mercury vapor. Do not attempt to
clean up the spill with a mop or broom either.
• Dispose of clothing, fabric, etc. that has come in contact
with mercury; do not wash.
• Close the doors to the area of the spill and shut off the
central forced air heating/air-conditioning system. Open
exterior windows and direct room air out of the window
with fans or use an exhaust fan (if the area is equipped
with one) that vents directly outdoors.
• Cover shoes with disposable foot covers or wear shoes
that will be disposed of.
• Remove jewelry as mercury can ruin them.
• Use a commercial mercury spill clean-up kit to remove
the spilled mercury. If one is not available, you can also
use Stiff cardboard, Sticky Tape, Damp Paper Towels,
Disposable Wet Wipes and a Glass Jar with a Metal Lid
or a Sealable Plastic Bag.
• Identify items in the spill area that can be cleaned
and those that cannot. Non-porous surfaces (nished
wood, plastic or concrete) can be cleaned following
this guidance. Porous surfaces or fabric-covered
items (upholstery, carpeting, stuffed animals, pillows,
backpacks, unnished wood, cork, cardboard) are
difcult to clean because mercury beads may be trapped
in these materials. If you decide you cannot clean these
items, place them in plastic trash bags or cover or
wrap them in a double layer of plastic and carefully seal
with tape. Place the wrapped items in a secure place,
preferably outdoors and out of the reach of children
and pets. You should consult with a trained professional
about how to decontaminate or dispose of these items
safely.
• Wear gloves to carefully pick up the larger pieces of
broken glass and what remains of the broken device
and place them on a paper towel. Gently fold the paper
towel around these pieces so you can pick the bundle
up and place it in a zipper-type plastic bag. Use index
cards or stiff cardboard to push smaller pieces of glass
and mercury beads together into a pile. Shine a ashlight
at an angle to locate beads of mercury. The beads will
reect light from the ashlight. Check for mercury in
cracks or in hard-to-reach areas where beads may be
hidden or trapped. Check a wide area beyond the spill.
• Use the eyedropper to collect mercury beads and place
them in the plastic bag. Hold the eyedropper at an angle
to draw the mercury into the tip. Keep the eyedropper at
an angle to stop the mercury from rolling back out until
you can put the mercury into the plastic bag. Wrap tape
(sticky side out) around your gloved ngers and carefully
use it to pick up any remaining glass or beads. Check
again with the ashlight to be sure that no beads of
mercury remain.
• At this point, mercury beads may still be trapped in
cracks or crevices on irregular surfaces. Sprinkle sulfur
powder over the contaminated area and rub it gently all
over the surface and into the cracks with a paper towel.
Sulfur powder binds with mercury. Use a paper towel
dampened with water followed by wiping with another
damp paper towel to clean up the sulfur and mercury.
Place the used paper towels in a zipper-type plastic bag.
• Put all the items that were used to pick up the mercury,
including index cards or cardboard, eyedropper,
contaminated tape, paper towels, and zipper-type bags
into the trash bag. Carefully remove rubber gloves by
grabbing them at the wrist and pulling them inside out as
they come off. Place the used gloves in the trash bag.
• Carefully seal the trash bag that contains the mercury
contaminated waste and put it in a secure place,
preferable outdoors and out of reach of children and pets
until it can be disposed of safely.
Continued on the Next Page
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Handling and Disposal of Mercury
• After cleaning, open a window and use a fan to ventilate
the area to the outdoors for 24-48 hours before resuming
normal use. Avoid blowing the exhaust back indoors or
into other nearby residences.
• Clothes or shoes that did not come in direct contact with
liquid mercury should be removed and put into the trash
bag that was left outside the contaminated area at the
beginning of the cleanup. Close the trash bag and take
it outdoors. Carefully remove the shoes and or clothing
from the trash bag and air them out thoroughly outdoors
for 24 to 48 hours. After the outdoor airing, items that are
washable can then be laundered.
• Continue to air out the room where the bulb was broken
and leave the heating/air conditioning system shut off for
several hours.
FAQs
• Dispose of contaminated items properly! Mercurycontaminated items should not be placed in the regular
household trash. Contact your town or county ofcials
for information about hazardous waste disposal in your
community.
• Call your local health department as soon as possible.
If it is after-hours, please call your local re department.
If you have questions about potential health effects,
you can call your physician, or your local poison control
center at 1-800-222-1222.
What are Hydroxyls?
Hydroxyl radicals quickly decompose chemicals in the air
to keep the atmosphere clean of harmful compounds and
are created naturally in the atmosphere when the sun’s
ultraviolet rays react with water vapor and oxygen. Hydroxyl
generators like this one use the same UV radiation as the
sun and are used to naturally clean and deodorize indoor
environments.
Why is cleaning the air important?
Air pollutants can cause allergies, sick building syndrome
(buildings with contaminants at harmful concentrations),
bacteria infections, and spread viruses to name a few. Use
of this unit will help reduce the chances of contracting one
of these illnesses.
Is it safe to be around this generator when operating?
Unlike an Ozone Generator, the main benet of using a
hydroxyl generator is that they are safe to use in occupied
areas for deodorization purposes. This is great as
businesses do not have to shut down, people do not have to
leave their dwellings, etc.
How much area will the Hydroxyl Generator cover?
This unit will cover approximately 2500 square feet.
How long does it take for hydroxyl deodorization or
decontamination to work?
Deodorization can take just minutes into the start of machine
operation. Naturally, other factors need to be taken into
consideration such as the size of the layout, airow, size,
and the intensity of the problem. With odors, usually, a
hydroxyl generator can permanently eradicate them within a
few days.
Is humidity good or bad to have with this unit?
Good! The higher the treatment area’s humidity, the
more hydroxyls will be produced and the better/quicker
the hydroxyl generator will do the job. Hydroxyls are not
temperature sensitive and like higher humidity.
What maintenance is required?
Very little. Simply replace the UV lamps when they burn
out (see page 9) and replace the carbon lters after
approximately 60 days of use (see page 8). You can also
clean as described on page 11.
Are there safety precautions to be observed?
Yes, see pages 2 to 5. Particularly, do NOT look directly at
the UV light, this is very important.
How long is the warranty?
The is a limited time warranty of 2 years, see page 13 for
specics.
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