Q-Logic SN0054651-00 F User Manual

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SANsurfer FC HBA Manager

User’s Guide

Management Tool for QLogic FC and FCoE Adapters

SN0054651-00 F

SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters

S

Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no responsibility for its use, nor for any infringements of patents or other rights of third parties which may result from its use. QLogic Corporation reserves the right to change product specifications at any time without notice. Applications described in this document for any of these products are for illustrative purposes only. QLogic Corporation makes no representation nor warranty that such applications are suitable for the specified use without further testing or modification. QLogic Corporation assumes no responsibility for any errors that may appear in this document.

Apple, Mac OS, Macintosh, and Power Mac are registered trademarks, and Finder, Tiger, Leopard, and Safari are trademarks of Apple, Inc., registered in the U.S. and other countries.

EMC and CLARiiON are registered trademarks of EMC Corporation. Firefox is a registered trademark of the Mozilla Foundation.

InstallAnywhere and the InstallAnywhere logo are trademarks or registered trademarks of Zero G Software, Inc. Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries.

JasperReports is a trademark of JasperSoft, Inc. in the United States and other countries. Linux is a registered trademark of Linus Torvalds.

Microsoft, Excel, Internet Explorer, Windows, Windows 2000, Windows Server 2003, Windows XP Professional, Windows Vista, and Windows Server 2008 operating systems are registered trademarks of Microsoft Corporation in the United States and other countries.

Netscape and Netscape Communicator are registered trademarks of Netscape Communications Corporation in the United States and other countries.

Novell, NetWare, and SUSE are registered trademarks of Novell, Inc.

Power PC is a registered trademark of International Business Machines Corporation in the United States, other countries, or both.

QLogic, the QLogic logo, QLA, and SANsurfer are registered trademarks of QLogic Corporation.

Red Hat and Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and other countries.

Sun, Solaris, Java, JVM, JavaScript, JDK (Java SE Development Kit), and Ultra are trademarks of Sun Microsystems, Inc., in the United States and other countries.

SPARC is a registered trademark of SPARC International, Inc. Products bearing SPARC trademarks are based on an architecture developed by Sun Microsystems, Inc.

StuffIt is a registered trademark of Smith Micro Software, Inc. VMware is a registered trademark of VMware, Inc.

All other brand and product names are trademarks or registered trademarks of their respective owners.

Document Revision History

Revision A, February 2008

Revision B, June 2008

Revision C, November 2008

Revision D, December 2008

Revision E, January 2009

Revision F, February 2009

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SN0054651-00 F

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SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters

 

 

 

 

 

 

 

 

 

 

 

Changes

Sections Affected

 

 

 

 

 

 

 

 

 

 

 

 

Revision B changes:

 

 

 

 

 

 

 

 

General edits.

Most

 

 

Modified guide subtitle.

Management Tool for QLogic FC and FCoE Adapt-

 

 

 

ers

 

 

Modified product overview and features descrip-

1 SANsurfer FC HBA Manager Overview, “Fea-

 

 

tions.

tures” on page 1-2

 

 

Added VMware ESX to the software requirements.

“Software Requirements” on page 3-2

 

 

Modified system overview introductory text.

2 System Overview

 

 

Added support for QLE8042 converged network

1 Introduction, “Related Documents” on page 1-4,

 

 

adapter (CNA).

“Hardware Requirements” on page 3-1, “Sup-

 

 

 

ported QLogic Adapters” on page 3-4

 

 

Removed support for combo installation.

“Initial Installation” on page 4-1, “Uninstalling SAN-

 

 

 

surfer” on page 4-26

 

 

Excluded Windows Vista and Windows 2008

“Installation Instructions” on page 4-3

 

 

Server from Windows shortcut profile and desktop

 

 

 

 

icon creation.

 

 

 

 

Updated toolbar to show Stats button renamed

“Toolbar Buttons” on page 5-7

 

 

Monitor.

 

 

 

 

Added FCoE engine icon.

“Adapter Icons and Text” on page 5-9

 

 

Changed “Linux Only” to “Linux Failover Driver

“Specifying the Adapter Driver Settings” on

 

 

Only.”

page 5-29

 

 

Modified diagnostics introductory text.

6 Performing Diagnostics

 

 

Changed 23xx/24xx to 2xxx to indicate all sup-

“Finding the Adapter Port You Want to Test” on

 

 

ported 2000 series QLogic HBAs.

page 6-2

 

 

Added definitions of CNA, Enhanced Ethernet, and

Glossary

 

 

FCoE.

 

 

 

 

 

 

 

 

 

Revision C changes:

 

 

 

 

 

 

 

 

Added note on downloading service packs from

page 1-2

 

 

the website.

 

 

 

 

Added descriptions of advanced features.

“Advanced Features” on page 1-4

 

 

Updated “Available Driver Features by Operating

Table 2-1

 

 

System.”

 

 

 

 

Moved wrongly placed NOTE from NetWare to

page 2-12

 

 

Linux topic.

 

 

 

 

 

 

 

 

SN0054651-00 F

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SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters

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Removed all references to QLdirect.

page 2-8, page 7-8

 

Changed required processor speed from 450 Mhz

“Hardware Requirements” on page 3-1

 

to 1Ghz or higher.

 

 

Updated the browser requirements for viewing the

“Software Requirements” on page 3-2

 

help system.

 

 

Corrected Mac OS software requirements.

page 3-3

 

Added QLE2564 to list of supported HBAs.

“Supported QLogic Adapters” on page 3-4

 

Removed instructions to install the application from

“Installation Instructions” on page 4-3

 

CD-ROM since the CD no longer includes the

 

 

installation package.

 

 

Added VMware ESX Server Silent Installation Pro-

“Installation Instructions for VMware ESX 3.5” on

 

cedures.

page 4-19

 

Updated the procedures for using application help.

“Viewing the Help System” on page 5-13

 

Corrected NOTE to show that the loopback is dis-

“Preparing for Diagnostic Testing” on page 6-2

 

abled on all Linux inbox drivers.

 

 

Removed the “Reports” chapter, which is covered

 

 

in the application help.

 

 

Added keyboard shortcut to launch the Agent

page B-2

 

(qlremote) Update Wizard.

 

 

Edited multiple definitions for consistency and

Glossary

 

added the following new definitions: DCBX, Echo

 

 

diagnostic test, LIP, NPIV, QoS, and T11.

 

 

 

 

 

Revision D changes:

 

 

 

 

 

Updated Linux and Solaris steps for downloading

page 4-5

 

an installation package.

 

 

Added parenthetical statement to second bulleted

page 6-1

 

item that notes the feature limitation.

 

 

 

 

 

Revision E changes:

 

 

 

 

 

Applied new page template and formats.

entire manual

 

 

 

 

Revision F changes:

 

 

 

 

 

Updated text and screens to show updated naming

entire manual

 

conventions and QLogic logo.

 

 

 

 

 

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SN0054651-00 F

Table of Contents

Preface

 

What’s in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xi

 

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xii

 

Related Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xii

 

Documentation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xiii

 

License Agreements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xiv

 

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xiv

 

Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xiv

 

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xiv

 

Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

xv

1

SANsurfer FC HBA Manager Overview

 

 

Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-1

 

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-2

 

Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-4

2

System Overview

 

 

Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-1

 

Single-Ported (Non-failover) Configuration . . . . . . . . . . . . . . . . . . . . .

2-2

 

Simple Failover Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-3

 

SAN or Cluster Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-4

 

RAID Configuration and LUN Masking . . . . . . . . . . . . . . . . . . . . . . . .

2-5

 

Installation Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-6

 

Step 1: Collect the Hardware and Software. . . . . . . . . . . . . . . . . . . . .

2-7

 

Step 2: Install the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-9

 

Step 3: Install the Enhanced Driver . . . . . . . . . . . . . . . . . . . . . . . . . .

2-9

 

Step 4: Install any RAID Filter Drivers . . . . . . . . . . . . . . . . . . . . . . . .

2-10

 

Step 5: Install and Run SANsurfer FC HBA Manager . . . . . . . . . . . .

2-11

 

Step 6: Configure the Disks in the Operating System . . . . . . . . . . . .

2-12

 

Step 7: Install the IP Communications Driver . . . . . . . . . . . . . . . . . . .

2-12

 

Non-Windows Configuration Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-12

 

Linux Enhanced Driver Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . .

2-12

 

Macintosh Basic Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-12

 

NetWare Enhanced Driver Configuration Parameters. . . . . . . . . . . . .

2-13

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SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters

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3

System Requirements

 

 

Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-1

 

Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-2

 

Supported QLogic Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3-4

4

Installing SANsurfer FC HBA Manager

 

 

Initial Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-1

 

Installation Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-2

 

Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-3

 

Installation Instructions Using CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-17

 

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-18

 

Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-18

 

Solaris. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-18

 

Installation Instructions for VMware ESX 3.5 . . . . . . . . . . . . . . . . . . .

4-19

 

Weband CD-Based Installation Updates . . . . . . . . . . . . . . . . . . . . . . . . . .

4-20

 

Updating SANsurfer by Web Update. . . . . . . . . . . . . . . . . . . . . . . . . .

4-20

 

Network Does Not Use Proxy Settings. . . . . . . . . . . . . . . . . . . .

4-21

 

Network Requires Proxy Settings. . . . . . . . . . . . . . . . . . . . . . . .

4-21

 

Updating SANsurfer by Package Update . . . . . . . . . . . . . . . . . . . . . .

4-23

 

Uninstalling SANsurfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-26

5

Getting Started

 

 

Starting SANsurfer FC HBA Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-1

 

Starting SANsurfer FC HBA Manager on Windows. . . . . . . . . . . . . . .

5-2

 

Starting SANsurfer FC HBA Manager on Linux or Solaris. . . . . . . . . .

5-3

 

Starting SANsurfer FC HBA Manager on Macintosh . . . . . . . . . . . . . .

5-3

 

Connecting to Hosts Automatically (Windows CLI) . . . . . . . . . . . . . . .

5-3

 

Connecting to Hosts Automatically (Linux, Solaris, or Macintosh CLI)

5-4

 

SANsurfer FC HBA Manager Main Window. . . . . . . . . . . . . . . . . . . . . . . . .

5-5

 

Toolbar Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-7

 

Host Icons and Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-9

 

Adapter Icons and Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-9

 

Adapter Port Icons and Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-10

 

Device Icons and Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-11

 

LUN Icons and Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-12

 

Exiting SANsurfer FC HBA Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-12

 

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-12

 

Viewing the Help System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-13

 

Specifying the Help Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-14

 

Viewing SANsurfer FC HBA Manager Tool Information . . . . . . . . . . .

5-15

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SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters

 

 

 

 

 

. . . . . . . . . . . . . . . . . . . . . . .Setting SANsurfer FC HBA Manager Security

5-16

 

Setting the Warning Display Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-18

 

Setting the Configuration Change Option. . . . . . . . . . . . . . . . . . . . . . . . . . .

5-19

 

Setting Application Event Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-20

 

Setting the HBA Event Log Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-21

 

Setting Up Automatic Notification by E-mail. . . . . . . . . . . . . . . . . . . . . . . . .

5-23

 

Setting the Configuration Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-24

 

Forbidden Sharing of Devices or LUNs . . . . . . . . . . . . . . . . . . . . . . . .

5-28

 

Specifying the Adapter Driver Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-29

 

Refreshing the Host Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-32

6

Performing Diagnostics

 

 

Running Loopback and Read/Write Buffer Diagnostic Tests . . . . . . . . . . . .

6-1

 

Preparing for Diagnostic Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-2

 

Finding the Adapter Port You Want to Test. . . . . . . . . . . . . . . . .

6-2

 

Preparing for the Loopback Test. . . . . . . . . . . . . . . . . . . . . . . . .

6-3

 

Preparing for the Read/Write Buffer Test . . . . . . . . . . . . . . . . . .

6-5

 

Running the Loopback Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-6

 

Running the Read/Write Buffer Test . . . . . . . . . . . . . . . . . . . . . . . . . .

6-6

 

Viewing Adapter Port Transceiver Details . . . . . . . . . . . . . . . . . . . . . . . . . .

6-7

 

General Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-8

 

Media Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-8

 

Diagnostic Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-9

 

Details Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-10

7

Troubleshooting

 

 

Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-1

 

Windows Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-1

 

Linux Messages File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-2

 

Solaris Messages File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-3

 

SANsurfer FC HBA Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-3

 

Troubleshooting Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . .

7-3

 

Installation Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-4

 

User Interface and Remote Agent Issues . . . . . . . . . . . . . . . . . . . . . .

7-5

 

Functional Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-8

 

Verifying that the Adapter Driver is Installed . . . . . . . . . . . . . . . . . . . . . . . .

7-10

 

Verifying that qlremote is Installed and Running . . . . . . . . . . . . . . . . . . . . .

7-12

 

Tracing SANsurfer FC HBA Manager and Agent Activity (Debug). . . . . . . .

7-14

 

Tracing SANsurfer FC HBA Manager User Interface Activity . . . . . . .

7-14

SN0054651-00 F

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SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters

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Exporting or Saving Agent Activity Logs . . . . . . . . . . . . . . . . . . . . . . . 7-19 Agent Logs by Operating System. . . . . . . . . . . . . . . . . . . . . . . . 7-19 Exporting or Saving the Agent Logs . . . . . . . . . . . . . . . . . . . . . . 7-19

AFrequently Asked Questions

BShortcut Keys

Glossary

Index

List of Figures

Figure

 

Page

2-1

Single-Ported (Non-failover) Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-2

2-2

Simple Failover Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-3

2-3

SAN or Cluster Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-4

2-4

RAID Configuration and LUN Masking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-5

4-1

SANsurfer Download Selections (Example). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-4

4-2

Install SANsurfer: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-5

4-3

Install SANsurfer: Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-6

4-4

Install SANsurfer: Choose Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-7

4-5

Macintosh Installation: Choose Product Features . . . . . . . . . . . . . . . . . . . . . . . . . .

4-9

4-6

Install SANsurfer: Choose Install Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-9

4-7

Previous SANsurfer Install Detected Message . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-10

4-8

Install SANsurfer: Select Shortcut Profile (Windows Only) . . . . . . . . . . . . . . . . . . .

4-11

4-9

Install SANsurfer: Create Desktop Icon Selection (Windows Only) . . . . . . . . . . . . .

4-12

4-10

Install SANsurfer: Pre-Installation Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-13

4-11

Install SANsurfer: Installing SANsurfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-14

4-12

Install SANsurfer: Novell NetWare Disk Selection . . . . . . . . . . . . . . . . . . . . . . . . . .

4-14

4-13

Install SANsurfer: Default QLogic Failover Enable/Disable . . . . . . . . . . . . . . . . . . .

4-15

4-14

Install SANsurfer: Launch SANsurfer Application . . . . . . . . . . . . . . . . . . . . . . . . . .

4-16

4-15

Install SANsurfer: Install Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-17

4-16

Update SANsurfer: Select Update Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-20

4-17

Update SANsurfer: Server Proxy Settings Dialog Box. . . . . . . . . . . . . . . . . . . . . . .

4-21

4-18

Update SANsurfer: Update Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-22

4-19

Update SANsurfer: Select Update Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-23

4-20

Update SANsurfer: Open Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-24

4-21

Update SANsurfer: Update Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-25

4-22

Uninstall SANsurfer: Add/Remove Programs (Windows 2000) . . . . . . . . . . . . . . . .

4-27

4-23

Uninstall SANsurfer: Uninstall SANsurfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-28

4-24

Uninstall SANsurfer: Uninstall Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-29

4-25

Uninstall SANsurfer: Choose Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-30

4-26

Uninstall SANsurfer: Uninstall SANsurfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-31

4-27

Uninstall SANsurfer: Uninstall Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-32

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5-1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .SANsurfer Icon

. . . . . . . . . . . . . . . . . . 5-2

5-2

SANsurfer FC HBA Manager Main Window. . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-7

5-3

Browser Location Dialog Box . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-14

5-4

About SANsurfer FC HBA Manager Window . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-15

5-5

Security Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-17

5-6

Options Dialog Box: Warning Displays . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-18

5-7

Options Dialog Box: Configuration Change . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-19

5-8

Options Dialog Box: App Event Log. . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-21

5-9

Options Dialog Box: HBA Event Log . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-22

5-10

Email Settings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-23

5-11

Policy Settings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-25

5-12

Shared Device Found Dialog Box . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-28

5-13

Shared Components Dialog Box . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-29

5-14

Settings Page (Adapter Driver) . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-30

5-15

Settings Page (Linux Failover Driver Only) . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 5-31

6-1

Transceiver Details Page: General Page. . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 6-8

6-2

Transceiver Details Page: Details Page. . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 6-10

7-1

Windows: Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 7-12

7-2

Local.properties File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 7-15

7-3

Agent.properties File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 7-15

7-4

SANsurfer.lax File Example . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 7-17

7-5

“Command Prompt” Properties Dialog Box . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . 7-18

List of Tables

Table

 

Page

2-1

Available Driver Features by Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-7

4-1

Configuration Option Installation Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-2

5-1

Traffic Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-6

5-2

Toolbar Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-7

6-1

Driver Versions That Do Not Require a Loopback Connector . . . . . . . . . . . . . . . . .

6-4

7-1

Troubleshooting: Installation Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-4

7-2

Troubleshooting: User Interface and Remote Agent Issues. . . . . . . . . . . . . . . . . . .

7-5

7-3

Troubleshooting: Functional Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7-8

A-1

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-1

B-1

Shortcut Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-1

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Notes

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Preface

The SANsurfer FC HBA Manager User’s Guide describes the SANsurfer FC HBA Manager tool, used to configure and manage QLogic SANsurfer Fibre Channel (FC) host bus adapters (HBAs) and Fibre Channel over Ethernet (FCoE) converged network adapters (CNAs) within storage area networks (SANs).

NOTE:

Throughout this guide, HBA and adapter are used interchangeably, as are the terms target and device.

What’s in this Guide

This guide contains the basic information you need to get started with the graphical user interface (GUI)-based SANsurfer FC HBA Manager management tool.

NOTE:

For detailed information about the features and functionality not covered in this guide, refer to the help system (see “Getting Help” on page 5-12).

This preface explains the typographic conventions used in this guide, lists related documents, specifies the intended audience, refers you to the QLogic license agreements, and provides technical support and contact information.

The remainder of the user's guide contains the following sections and appendices:

Section 1 SANsurfer FC HBA Manager Overview describes the features of SANsurfer FC HBA Manager.

Section 2 System Overview outlines the hardware and software installation of devices controlled by SANsurfer FC HBA Manager.

Section 3 System Requirements lists the hardware and software requirements needed for optimum SANsurfer FC HBA Manager performance.

Section 4 Installing SANsurfer FC HBA Manager describes how to install and uninstall SANsurfer FC HBA Manager.

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Section 5 Getting Started describes how to customize the SANsurfer FC HBA Manager. It includes starting and exiting the SANsurfer FC HBA Manager user interface, getting help, setting security, and setting the options that activate each time you start SANsurfer FC HBA Manager.

Section 6 Performing Diagnostics provides details for setting up, running, and interpreting loopback and read/write buffer tests, as well as viewing adapter port SFF-DMI information.

Section 7 Troubleshooting presents common troubleshooting questions and answers. It also provides the procedures for tracing the SANsurfer FC HBA Manager user interface and agent activity, if directed to do so by your authorized service provider.

Appendix A Frequently Asked Questions lists and provides the answers to frequently asked questions about SANsurfer FC HBA Manager.

Appendix B Shortcut Keys lists keyboard combinations used to perform tasks in SANsurfer FC HBA Manager.

Glossary lists common hardware, software, and FC terms that are used in SANsurfer FC HBA Manager.

In addition, at the end of this guide is a index to help you easily locate information.

Intended Audience

This guide is for system administrators who are responsible for installing, configuring, and managing QLogic adapters using the SANsurfer FC HBA Manager.

Related Materials

For additional help installing or using the SANsurfer FC HBA Manager, refer to the following related documents:

QLogic 2Gb–8Gb FC HBA Quick Start Guide, part number FC0054505-00

readme.txt - SANsurfer notes included with SANsurfer FC HBA Manager

SANsurfer FC HBA Manager Release Notes - Details about the modifications since the previous version. There are separate release notes based on the operating system

QLE8042, QLE8042-SR Converged Network Adapter Installation Quick Start Guide, part number FE0154501-00

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Documentation Conventions

This guide uses the following documentation conventions:

NOTE: provides additional information.

CAUTION! indicates the presence of a hazard that has the potential of causing damage to data or equipment.

WARNING!! indicates the presence of a hazard that has the potential of causing personal injury.

Text in blue font indicates a hyperlink (jump) to a figure, table, or section in this guide, and links to Web sites are shown in underlined blue. For example:

Table 9-2 lists problems related to the user interface and remote agent.

See “Installation Checklist” on page 3-6.

For more information, visit www.qlogic.com.

Text in bold font indicates user interface elements such as a menu items, buttons, check boxes, or column headings. For example:

Click the Start button, point to Programs, point to Accessories, and then click Command Prompt.

Under Notification Options, select the Warning Alarms check box.

Text in Courier font indicates a file name, directory path, or command line text. For example:

To connect to a group of hosts listed in a host group file (.hst), type SANsurfer -g path and then press ENTER.

Enter the following command: sh ./install.bin

Key names and key strokes are indicated with UPPERCASE:

Press CTRL+P.

Press the UP ARROW key.

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Text in italics indicates terms, emphasis, variables, or document titles. For example:

For a complete listing of license agreements, refer to the QLogic Software End User License Agreement.

What are shortcut keys?

QLA2xxx (where xxx is 440, 460, 462).

Topic titles between quotation marks identify related topics either within this manual or in the online help, which is also referred to as the help system throughout this document.

License Agreements

Refer to the QLogic Software End User License Agreement for a complete listing of all license agreements affecting this product.

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

Availability

QLogic Technical Support for products under warranty is available during local standard working hours excluding QLogic Observed Holidays.

Training

QLogic offers training for technical professionals for all iSCSI, InfiniBand, and Fibre Channel products. From the main QLogic web page at www.qlogic.com, click the Education and Resources tab at the top, then click the Education & Training tab on the left. The QLogic Global Training Portal offers online courses, certification exams, and scheduling of in-person training.

Technical Certification courses include installation, maintenance and troubleshooting QLogic SAN products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a Certified Professional. The training professionals at QLogic may be reached by e-mail at training@qlogic.com.

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Contact Information

Please feel free to contact your QLogic approved reseller or QLogic Technical Support at any phase of integration for assistance. QLogic Technical Support can be reached by the following methods:

Web

http://support.qlogic.com

Email support@qlogic.com

The QLogic knowledge database contains troubleshooting information for the QLogic adapters. Access the data base from the QLogic Support Web page, http://support.qlogic.com. Use the Support Center search engine to look for specific troubleshooting information.

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Notes

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1 SANsurfer FC HBA

Manager Overview

QLogic SANsurfer FC HBA Manager is a collection of device drivers and GUI-based device management tools for configuring and managing QLogic Fibre Channel (FC) and Fibre Channel over Ethernet (FCoE) adapters.

NOTE:

Throughout this guide, the term Windows refers to all supported versions of the Microsoft Windows operating system, including Windows XP Professional, Windows 2000, Windows Server 2003, Windows Vista, and Windows Server 2008, unless otherwise specified.

Environments

SANsurfer FC HBA Manager is a client/server tool supported on multiple operating systems.

SANsurfer FC HBA Manager allows control of heterogeneous environments by supporting multiple operating systems, including:

Windows® XP Professional, Windows 2000, Windows Server® 2003, Windows Vista®, Windows Server 2008

Red Hat® Linux® Advance Server, Novell SUSE® Linux Enterprise Server (SLES)

Solaris® SPARC®, Solaris x86

Novell® NetWare®

Mac OS® X

VMware® ESX

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SANsurfer FC HBA Manager Overview

Features

S

NOTE:

For specific OS service packs (SP) and updates, refer to the descriptions where this software version is posted on the QLogic website http://support.qlogic.com/support/drivers_software.aspx.

SANsurfer FC HBA Manager is a client/server tool. The networking capability of the tool allows for centralized management and configuration of QLogic Fibre Channel adapters and converged network adapters within the entire SAN. For scripting capabilities, use the SANsurfer Command Line Interface (CLI) tool.

Features

SANsurfer FC HBA Manager provides the following features:

Automatic update management. To easily keep SANsurfer FC HBA Manager up-to-date at all times by monitoring the tool version number, enable the Application Version Check feature on the Schedule Task dialog box (see “Scheduling Tasks” in the help system). You can perform tool updates (apply updates) from the Web, as well as from an external media location (CD). Java™ Web Start is also available, which automatically downloads, caches, and runs the given updates for the SANsurfer FC HBA Manager tool.

Adapter asset and inventory management. SANsurfer FC HBA Manager allows you to connect to and disconnect from local and remote hosts. It also provides information about connected hosts and their attached QLogic adapters with connected storage devices. Also, the current SAN configuration is rendered in an easy-to-view two-dimensional drawing for a specific host.

SAN configuration management. SANsurfer FC HBA Manager allows you to configure local and remote systems. With SANsurfer FC HBA Manager you can:

Configure QLogic Fibre Channel adapters and converged network adapters.

Configure FC target devices.

Compare hosts—This feature allows you to view the differences between the current host and any saved host configuration, so you know what has changed in the SAN.

Configure LUNs for a device (load balancing).

Configure LUN path failover.

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SANsurfer FC HBA Manager Overview

Features

Persistently bind targets—The adapter driver binds a target ID using a target's world wide port name (WWPN) or port ID, enabling the target ID to always connect to the WWPN or port ID across reboots regardless of SAN reconfigurations

Update the adapter parameters, Flash, and adapter driver.

NOTE:

You can install the adapter driver before you install the adapter hardware.

Statistics. SANsurfer FC HBA Manager provides statistics for each host and adapter port. These statistics can be collected automatically or on request. You can reset statistics at any time. In addition, you can export the statistics to a comma separated values (CSV) file, which can be imported into other applications, for example, Microsoft® Excel.

Adapter diagnostics. SANsurfer FC HBA Manager provides end-to-end diagnostics that enable you to test the adapters and the devices to which they are connected. SANsurfer FC HBA Manager diagnostics allow you to do the following:

Test the link status of each adapter and its attached devices.

Perform a loopback test, which is external to the adapter, to evaluate the ports (transmit and receive transceivers) on the adapter and the error rate.

Perform a read/write buffer test, which tests the link between the adapter and its attached devices.

Run diagnostics on small form factor pluggable (SFP) transceivers per

SFF-8472 Specification for Diagnostic Monitoring Interface for Optical Xcvrs, Revision 9.3 August 1, 2002.

View transceiver details.

Application event and adapter event notifications. SANsurfer FC HBA Manager provides asynchronous notification of various conditions and problems through alarms and events. Alarm information includes severity, time, host, adapter, application, and description. Event information includes severity, time, and message. In addition, you can export the alarm and event information to a CSV file, which can be imported into other applications, such as Microsoft Excel. Alarm information can be sent automatically by email to a distribution list.

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SANsurfer FC HBA Manager Overview

Advanced Features

S

Wizards. SANsurfer FC HBA Manager provides several easy-to-use configuration wizards. Each wizard provides a set of dialog boxes that walk you through the steps required to configure and update Fibre Channel devices.

Advanced Features

SANsurfer FC HBA Manager adds the following advanced features to its toolset:

N_Port ID Virtualization (NPIV). NPIV (N_Port ID Virtualization) allows you to make the most of your server and Fibre Channel fabric. For instance, you can partition your server to support multiple operating systems at the same time, maximizing server utilization. By creating virtual ports from a single physical adapter port, you allow multiple initiators. SANsurfer FC HBA Manager facilitates creating multiple virtual ports from a single physical adapter port. It also lets you view virtual port statistics in real time.

NOTE:

NPIV is available for Windows operating systems and 4Gb and greater adapters only.

Quality of Service (QoS). QoS refers to Service Level Agreement (SLA) to ensure business continuity when transmitting data over virtual ports by setting priorities and allocating bandwidth. The SANsurfer FC HBA Manager provides an easy-to-use interface that lets you assign QoS to virtual ports by setting priorities or allocating bandwidth to them.

Setting the QoS by bandwidth lets you allocate up to 80% of the number of gigabytes per second (Gbps) transmission speed of the physical port's capacity to its defined virtual ports (NPIV). Using this feature lets you guarantee a transmission rate for each port that requires a particular bandwidth to run mission-critical applications for business continuity using virtual ports. The setting for a given QoS can resolve bottlenecks that exist when Virtual Machines contend for port bandwidth.

Setting the QoS by priority lets you set the priority level for the physical port, as well as its defined virtual ports. This enables to you give preference to data transmissions for one virtual port over others by giving it a higher priority than the others. You can set the priority level on any port, regardless of the settings applied to other ports.

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2 System Overview

SANsurfer FC HBA Manager is a collection of device drivers and management tools for configuring and managing QLogic FC and FCoE adapters in a SAN.

This section provides the following information:

“Configurations” on page 2-1 shows examples of several different configurations.

“Installation Checklist” on page 2-6 contains a checklist to help you properly install all hardware and software in the correct order.

“Non-Windows Configuration Parameters” on page 2-12 lists configuration and tuning parameters.

This information is intended for OEMs, field service personnel, and customers who are installing QLogic hardware and the SANsurfer FC HBA Manager tool. This section assumes that you are familiar with the hardware installation and operating systems where you are installing the adapters.

Configurations

This section illustrates and describes the following system configurations:

“Single-Ported (Non-failover) Configuration” on page 2-2

“Simple Failover Configuration” on page 2-3

“SAN or Cluster Configuration” on page 2-4

“RAID Configuration and LUN Masking” on page 2-5

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System Overview

Configurations

S

Single-Ported (Non-failover) Configuration

Figure 2-1 shows a simple single-ported (non-failover) configuration consisting of one host (X), two adapters (A and B), and ten target devices (09). This configuration assumes that the host has access to all connected devices; therefore, it requires an adapter operating system driver, but does not require the rest of SANsurfer FC HBA Manager. Other SANsurfer FC HBA Manager components help manage devices more easily.

Adapter

A

0

1

2

3

4

Target

Devices

Host X

Adapter

B

5

6

7

8

9

Target

Devices

 

 

 

 

 

Figure 2-1 Single-Ported (Non-failover) Configuration

This illustration simplifies hardware connections: target devices connect through a local loop, FC hub, FC switch, or any combination of those. FC topology is useful in troubleshooting situations; however, a basic configuration requires only this simple diagram showing which hosts and adapters are connected to which target devices. This is not a failover configuration; each target device is accessible through only one adapter.

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System Overview

Configurations

Simple Failover Configuration

Figure 2-2 shows a simple failover configuration consisting of one host (X), two adapters (A and B), three dual-ported devices (02), and two single-ported devices (3 and 4).

Adapter

 

A

P

A

P

 

P

 

Target

 

 

 

 

 

Host X

0

1

2

3

4

Devices

 

Adapter

P

A

 

 

P

 

 

B

A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

P = Preferred path

A = Alternate path

Figure 2-2 Simple Failover Configuration

In this configuration, connections marked P are preferred paths to a device, and connections marked A are alternate paths. Alternate paths to devices are typically hidden from the operating system and file system layers to keep them from being interpreted as two distinct devices.

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System Overview

Configurations

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SAN or Cluster Configuration

Figure 2-3 shows a simple storage area network (SAN) configuration consisting of two hosts (X and Y). Each host has an adapter that connects to a common set of five target devices (04).

Host X

Adapter

A

 

 

 

 

 

 

0

1

2

3

4

Target

Devices

Adapter

B

Host Y

Figure 2-3 SAN or Cluster Configuration

If Figure 2-3 represents a SAN of unrelated hosts, then each host is configured to recognize a different set of devices. This configuration can be made at the target device level (called target masking) where host X is configured to see devices 01 and mask devices 24, and host Y is configured to see devices 24 and mask devices 01. Alternatively, this configuration can be made at the logical unit number (LUN) level (called LUN masking), where hosts X and Y recognize the devices but each has a different set of LUNs masked on the device.

If Figure 2-3 represents a cluster of two hosts, then the hardware setup is the same; however, for the software configuration, each host is configured to recognize the same set of devices. Cluster software must determine (arbitrate) which host accesses which devices at any time. For example, both hosts can be configured to recognize all targets, but cluster software determines that host X is the preferred host and owns the devices (unless cluster software determines that host X is down and host Y takes over).

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System Overview

Configurations

RAID Configuration and LUN Masking

Figure 2-4 illustrates the interaction of an adapter alternate with a LUN alternate in a RAID subsystem. Two hosts (X and Y) connect to a fabric, which is simplified for this diagram. Also on the fabric is a RAID subsystem with dual controllers (left and right) containing eight LUNs.

 

 

 

 

 

 

 

 

A

 

 

 

 

 

Host X

Adapters

 

 

 

 

LUNs 0–3

 

 

 

 

 

B

 

 

 

 

 

Fabric

 

Left

 

RAID

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System

 

 

 

 

 

 

 

 

 

 

Right

 

LUNs 0–7

 

 

 

 

 

 

 

 

 

 

A

 

 

 

 

 

 

 

 

 

 

 

 

Controllers

 

Host Y

Adapters

 

 

 

 

 

LUNs 4–7

 

 

 

 

 

B

 

 

 

 

 

 

 

 

 

 

 

 

Figure 2-4 RAID Configuration and LUN Masking

Figure 2-4 is a generic example of a RAID configuration. Many, but not all, RAID systems operate in this manner. The following paragraphs describe this configuration:

All hosts and storage devices are connected to a common fabric. Details of fabric configuration are not important, except to note that all hosts and adapters can connect to all storage devices. Depending on the fabric, some devices may appear on the local loop and as fabric devices.

Hosts X and Y must be configured to recognize different target devices or else risk overwriting each other's data. SANsurfer FC HBA Manager must be run on each host to configure devices as enabled (with a preferred and alternate path assigned to each device) or disabled.

If hosts X and Y are cooperating in a cluster, they can be configured so that both recognize a specific device. In this case, clustering software and the clustered application must determine which host is permitted to write to the device.

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System Overview

Installation Checklist

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Host Z (not shown) can be added to this configuration. SANsurfer FC HBA Manager supports up to 30 hosts. The only limiting factor is that the SANsurfer FC HBA Manager Agent must be run on each host in turn.

The RAID system offers eight LUNs, numbered 07. The RAID system typically has its left and right controllers operating in an active/active manner, with half the LUNs available on each controller.

Both hosts X and Y can recognize both targets on both adapters. In SANsurfer FC HBA Manager, each target device is configured with one adapter as its preferred path and (optionally) one adapter as its alternate path. Ensure that both controllers are configured as enabled and not masked on a target level.

On host X, the LUN mask for both controllers is set to enable LUNs 03 and disable all other LUNs. This LUN mask must be consistent for both the left and right controllers so that LUN alternates in the RAID system function correctly. On host Y, the LUN mask for both controllers is set to enable LUNs 47 and disable all other LUNs.

The two alternate systems function independently, based on the configuration, operation of the RAID subsystem’s LUN alternate, and type of failure that occurs. If access to a target controller is lost, RAID subsystem LUN failover handles the recovery. If access to a target controller is available on an alternate path, adapter failover handles the recovery.

Installation Checklist

Depending on the features you require, this section describes the installation process step-by-step. Note that your configuration may not require all steps.

Step 1: Collect the Hardware and Software

Step 2: Install the Hardware

Step 3: Install the Enhanced Driver

Step 4: Install any RAID Filter Drivers

Step 5: Install and Run SANsurfer FC HBA Manager

Step 6: Configure the Disks in the Operating System

Step 7: Install the IP Communications Driver

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System Overview

Installation Checklist

Step 1: Collect the Hardware and Software

Collect the required hardware and software as listed in these sections.

Required Hardware. Collect the required hardware (see also “Hardware Requirements” on page 3-1). In all cases, some combination of the following is required:

QLogic Fibre Channel adapters and converged network adpters.

Target devices such as disks and RAID subsystems. Tape devices appear as part of the configuration, but SANsurfer only supports LUN masking and diagnostics on them.

Connectivity hardware such as cables, hubs, and fabric switches.

Required Software. Collect the required software (see also “Software Requirements” on page 3-2). Table 2-1 lists QLogic software products required for the features you want to enable.

Table 2-1. Available Driver Features by Operating System

 

 

 

 

Windows,

Windows

Linux

Solaris

Mac VMware

Linux,

Solaris,

 

 

 

 

NetWare,

 

 

 

 

Mac, VMware

 

Function

Miniport

Storport

EnhancedDriver

DriverInbox

EnhancedDriver

DriverInbox

EnhancedDriver

EnhancedDriver

SANsurfer

 

 

 

 

 

 

 

 

 

 

FC HBA

 

 

 

 

 

 

 

 

 

 

 

Manager

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic operation

X

X

X

X

X

X

X

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fabric support

X

X

X

X

X

X

X

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Optimized oper-

X

 

 

 

X

 

 

X

X

 

 

ation

 

 

 

 

 

 

 

 

 

 

 

(QLdirect-type

 

 

 

 

 

 

 

 

 

 

 

filter driver)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alternate path

X

 

X

 

X

 

 

X

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Device

X

X

X

 

X

X

X

X

X

 

 

selection and

 

 

 

 

 

 

 

 

 

 

 

masking

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Static load

X

 

X

 

X

 

 

X

X

 

 

balancing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Table 2-1. Available Driver Features by Operating System (Continued)

 

 

 

 

Windows,

Windows

Linux

Solaris

Mac VMware

Linux,

Solaris,

 

 

 

 

NetWare,

 

 

 

 

Mac, VMware

Function

 

 

Enhanced Driver

Inbox Driver

Enhanced Driver

Inbox Driver

Enhanced Driver

Enhanced Driver

SANsurfer

Miniport

Storport

FC HBA

 

Manager

 

 

 

 

 

 

 

 

 

 

 

 

Device replace-

X

X

X

X

 

 

 

 

X

ment (without

 

 

 

 

 

 

 

 

 

rebooting)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Secure device

 

 

 

 

 

 

 

 

X

access

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Heterogeneous

 

 

 

 

 

 

 

 

X

support (man-

 

 

 

 

 

 

 

 

 

ages multiple

 

 

 

 

 

 

 

 

 

host types: Win-

 

 

 

 

 

 

 

 

 

dows, Linux,

 

 

 

 

 

 

 

 

 

Solaris, Mac)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IP support

X

 

 

 

 

X

 

 

 

 

 

 

 

 

 

 

 

 

 

Device SAN

 

X

 

 

 

 

 

 

X

management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTE:

The SANsurfer FC HBA Manager has the following features disabled:

Load balancing

Failover watcher (current path)

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System Overview

Installation Checklist

Step 2: Install the Hardware

Refer to hardware installation guides to install adapters in host systems (see “Related Documents” on page 1-4). Cable target devices through the combination of local loops, hubs, and switches in your configuration.

Verification: On Windows/Linux (IA32, x64) systems, before installing the device driver, verify the presence of adapters at power-up using the QLogic Fast!UTIL FC adapter BIOS utility. To access Fast!UTIL, press ALT+Q or CTRL+Q during power-up. Fast!UTIL allows you to perform basic adapter configuration. Fast!UTIL can verify device connectivity for loop and hub topologies, but does not find devices on fabric configurations.

Verification: On Windows/Linux IA64 systems, before installing the device driver, verify the presence of adapters at power-up using EFI-UTIL.

Verification: On Solaris SPARC/Linux PPC-64 systems, before installing the device driver, verify the presence of adapters at power-up using FCode utility.

Step 3: Install the Enhanced Driver

Refer to the appropriate software installation guide (see “Related Documents” on page 1-4) and readme.txt file to install an enhanced device driver on host systems.

NOTE:

Some operating systems, such as Windows, come from the operating system manufacturer with a QLogic miniport device driver. This device driver is a standard driver and does not contain the extended features required to run with the SANsurfer FC HBA Manager. You must install the most current device driver to support features such as LUN masking and failover. To download the most current device driver versions, go to the QLogic Support Center Web page, support.qlogic.com.

Macintosh systems do not use failover.

CAUTION!

At this stage, a dual-port device may appear under the operating system as two distinct devices. This situation is normal; you can resolve this later by configuring one path to the device as an alternate path. If one device is configured as two devices, do not write data to this device because it can confuse the file system.

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Verification: Verify that adapters recognize target devices by using operating system device configuration utilities, or use the SANsurfer FC HBA Manager to display target devices found on an adapter.

To mask devices or LUNs—or if devices appear twice because you plan to configure them later as preferred and alternate paths—do not format devices, assign drive letters, or save this disk configuration.

In Windows, use the computer management utility to view which target devices are configured on which adapters, and to view and format devices and LUNs that are found.

In NetWare, use the Scan all LUNs and List Storage Adapters commands to view which target devices are configured on which adapters. You can use the nwconfig or hdetect utility to view the devices and LUNs found.

In Linux, open /var/log/messages to view which target devices are configured on which adapters. Entries are also created for each adapter recognized by the driver. Each entry contains information about target devices and LUNs that are found.

In Solaris, open /var/adm/messages to view which target devices are configured on which adapters.

Step 4: Install any RAID Filter Drivers

Some RAID subsystems (including some CLARiiON®, EMC®, and LSI subsystems) provide redundancy by using the subsystem to provide the same LUNs through two separate controllers in the subsystem. These controllers appear as unrelated target devices to adapters and miniport drivers. They are tied together in the driver stack through a filter driver that understands the relationship between these target devices and can move LUNs back and forth between controllers.

To install and verify RAID filter drivers, see your RAID subsystem installation documentation or associated software documentation.

If you do not have any such drivers to install, skip to Step 5: Install and Run SANsurfer FC HBA Manager.

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System Overview

Installation Checklist

Step 5: Install and Run SANsurfer FC HBA Manager

SANsurfer FC HBA Manager is a management tool used to view, manage, and diagnose QLogic adapters. SANsurfer FC HBA Manager also configures adapters, target devices on the adapters, and LUNs on target devices. To use target masking, LUN masking, or device hot replacement features of SANsurfer FC HBA Manager, you must install SANsurfer FC HBA Manager. See “Installing SANsurfer FC HBA Manager” on page 4-1 for complete installation instructions.

NOTE:

Macintosh systems do not use failover.

If you are installing SANsurfer FC HBA Manager on a NetWare 6.x operating system, you must also install IPX/SPX on the server.

SANsurfer FC HBA Manager runs as a client/server tool, with the client running on a hardware platform that supports Java and agents running on each system that has QLogic adapters. If you are using SANsurfer FC HBA Manager on a host system where adapters are installed, install the SANsurfer FC HBA Manager (user interface) on the local host. If you are installing on a Red Hat/SUSE Linux (IA64) or Solaris SPARC/x86 system, also install the SANsurfer FC HBA Manager agent on the local host.

NOTE:

SANsurfer FC HBA Manager uses remote procedure calls (RPCs) as follows:

For Windows, SANsurfer FC HBA Manager automatically installs the required RPC service (ONC/RPC portmapper).

For Linux, the Linux distribution must install the appropriate RPC libraries. See the Linux distribution documentation for information about installing RPC services before installing SANsurfer FC HBA Manager.

For NetWare, RPC support requires loading tirpc.nlm and associated files. The SANsurfer FC HBA Manager installation adds these files automatically to the autoexec.ncf file.

Verification: When using SANsurfer FC HBA Manager to configure any alternate paths to devices, it treats these paths as unconfigured paths until it installs the Failover driver.

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Non-Windows Configuration Parameters

S

Step 6: Configure the Disks in the Operating System

After completing all hardware and configuration for FC subsystems, use the appropriate operating system utilities to enable devices, assign drive letters or logical names, and initialize file systems for each device or LUN on the system.

Step 7: Install the IP Communications Driver

As an option, you can install the IP communications driver. To use the NDIS driver to enable IP traffic over FC, install that device driver and its configuration utility.

Non-Windows Configuration Parameters

This section lists specific configuration parameters for Linux, Macintosh, and NetWare.

Linux Enhanced Driver Parameters

NOTE:

If you are using the IOCTL module with the inbox driver or if you are using sysfs/IOCTL module-based drivers in Red Hat 4.0, persistent configuration is not saved. Additionally, persistent configuration is not saved if you are using inbox drivers with SLES 10.0.

QLogic configuration parameters are stored in the modules.conf file in the /etc subdirectory. For parameter values, see the readme.txt file for the enhanced driver.

To maintain backward compatibility, if it cannot read the configuration from persistent storage, the enhanced driver defaults to the previous operation of configuring and enabling all devices found. Some OEMs indicate that this is an unacceptable risk when adding a new host to a SAN system; they would rather configure no devices instead of all devices. The parameter value is

ConfigRequired=1 (TRUE) in Linux.

Macintosh Basic Parameters

QLogic configuration parameters are stored in two files:

/etc/QLogicHBA23xx.conf

/System/Library/Extensions/QLogicHBA23xxConfig.kext/Contents/

QLogicHBA23xxConfig

This is a config module binary.

The qla_opts utility in the source code of Failover API can read the config file and write to the config module.

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Non-Windows Configuration Parameters

NetWare Enhanced Driver Configuration Parameters

NetWare stores QLogic configuration parameters in the QL2x00.cfg file in the default DOS directory, C:\Nwserver. The NetWare agent creates and saves parameter values in the file; this file is not intended for modification nor editing.

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Non-Windows Configuration Parameters

Notes

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3 System Requirements

For optimum performance, the SANsurfer FC HBA Manager requires the hardware and software listed in this section:

“Hardware Requirements” on page 3-1

“Software Requirements” on page 3-2

“Supported QLogic Adapters” on page 3-4

Hardware Requirements

The minimum hardware requirements are as follows:

QLogic QLx2xxx PCI to Fibre Channel adapters or QLE8042 converged network adapters (see “Supported QLogic Adapters” on page 3-4).

Single-processor or multiprocessor server or workstation:

Pentium® III with 1GHz or greater for Windows XP Professional, Windows 2000, Windows Server 2003, Windows Vista, Windows Server 2008, Red Hat/SUSE Linux, Solaris x86, or NetWare.

Sun™ Ultra™ 60 for Solaris SPARC.

Power Mac® G5 1.8 MHz or greater with 512 MB of memory, or Mac with Intel processor 2.0 GHz or greater with 1 GB of memory.

FC devices, such as disks and RAID subsystems. SANsurfer FC HBA Manager supports most FC devices. For a complete list of devices that support failover, see the QLogic SAN Interoperability Guide, which can be downloaded from the QLogic Web site (you will be asked to provide your e-mail address):

http://connect.qlogic.com/interopguide/Interoperability.asp

NOTE:

Tape devices are displayed as part of the configuration, but are not fully supported by SANsurfer (only LUN masking).

256 MB of physical RAM is required to run the SANsurfer FC HBA Manager; 512 MB is recommended. Running with less memory can cause disk swapping, which severely affects performance.

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3-1

System Requirements

Software Requirements

S

Video card capable of 256 colors and a screen resolution of 800x600 pixels are required; 16K colors and 1024x768 pixels are recommended.

About 150 MB of disk space.

Software Requirements

The minimum software requirements are as follows:

Common desktop environment (CDE) to run the SANsurfer FC HBA Manager user interface.

QLogic QLA2xxx drivers, as appropriate:

Windows XP Professional

Windows 2000

Windows Server 2003

Windows Vista

Windows Server 2008

NetWare

Linux

Solaris

Mac OS X

TCP/IP protocol for Windows 2000/Windows Server 2003 remote management.

TCP/IP protocol for NetWare remote management.

Java SE Development Kit (JDK™) 1.5.0 on all platforms, except Linux PPC-64, Linux IA64, and Solaris SPARC.

Administrative privileges to perform management functions.

To view the help system, use the most current released version of one of the following Web browsers: Internet Explorer®, Netscape® Communicator, or Mozilla® Firefox®.

One of the following operating systems:

Windows:

Windows 2000, 32-bit, Intel x86 Intel 64, AMD64

Windows Server 2003, 32-bit Intel x86, Intel 64, AMD64

Windows Server 2008, 32-bit Intel x86, Intel 64, AMD64

Windows XP Professional, 32-bit Intel x86, Intel 64, AMD64

Windows XP Professional, x64-bit Intel 64, AMD64

Windows Vista, 32-bit Intel x86

Windows Vista x64

Solaris:

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System Requirements

Software Requirements

Solaris 9, 10 x86 32-bit, 64-bit Intel x86, Intel 64, AMD64

Solaris 2.6, 7, 8, 9, and 10 SPARC 32-bit, 64-bit SPARC

NetWare:

Netware 6.5 32-bit Intel x86, Intel 64, AMD64

Apple Macintosh:

Mac OS X (Tiger/Leopard), 32-bit, 64-bit PowerPC/Intel

Linux:

Red Hat RHEL AS/ES 5.0 32-bit, 64-bit Intel IA64, Intel 64, AMD64

Red Hat RHEL AS/ES 4.5 32-bit, 64-bit Intel IA64, Intel 64, AMD64

Red Hat RHEL AS/ES 4.0 32-bit, 64-bit Intel IA64, Intel 64, AMD64

Red Hat RHEL AS/ES 3.0 32-bit, 64-bit Intel x86, Intel 64, AMD64

Novell SLES 10 32-bit, 64-bit Intel IA64, Intel 64, AMD64

Novell SLES 9 32-bit, 64-bit Intel IA64, Intel 64, AMD64

Novell SLES 8 32-bit, 64-bit Intel x86, AMD64

VMware ESX:

ESX 3.5 32-bit, Intel 64, AMD64

NOTE:

For specific OS service packs (SPs) and updates, refer to the descriptions where this tool version is posted on the QLogic Web site:

http://support.qlogic.com/support/drivers_software.aspx

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System Requirements

Supported QLogic Adapters

S

Supported QLogic Adapters

The following supported QLogic adapters are collectively referred to as the QLA2xxx adapters throughout this guide (unless otherwise noted).

QEM2462

QLA2344

QLE2362

QLE2562

 

 

 

 

QLA200

QLA2344-P

QLE2440

QLE2564

 

 

 

 

QLA210

QLA2440

QLE2460

QLE8042

 

 

 

 

QLA2310

QLA2460

QLE2462

QSB2340

 

 

 

 

QLA2310F

QLA2462

QLE2464

QLE2562

 

 

 

 

QLA2340

QLE220

QLE2540

 

 

 

 

 

QLA2342

QLE2360

QLE2560

 

 

 

 

 

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4 Installing SANsurfer FC

HBA Manager

Installing SANsurfer FC HBA Manager consists of installing the SANsurfer FC HBA Manager user interface, a platform-specific agent, and help components, as appropriate.

NOTE:

Before installing SANsurfer FC HBA Manager, read and follow the instructions in the documents listed in “Related Documents” on page 1-4, as applicable.

This section provides the following information:

“Initial Installation” on page 4-1

“Weband CD-Based Installation Updates” on page 4-20

“Uninstalling SANsurfer” on page 4-26

Initial Installation

You can install the SANsurfer tool (which includes SANsurfer FC HBA Manager) using the management tools from the QLogic Web site.

Be sure to install the same version of the SANsurfer tool on all systems in the network.

(Optional) If you have a previous version of SANsurfer FC HBA Manager, uninstall these tools before installing SANsurfer FC HBA Manager.

On a JS20 or JS21 blade that has a previous version of SANsurfer FC HBA Manager installed, ensure that the previous version of SANsurfer has been completely uninstalled before installing this new version. If you attempt to re-install this update prior to uninstalling a previous version, the system prompts you to remove the current tool. If the display has been exported using the DISPLAY= method, a hidden window with no focus appears behind the main installation window. The installer appears to hang; however, it is waiting for an action to be taken on the hidden window.

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Installing SANsurfer FC HBA Manager

Initial Installation

S

Installation Options

SANsurfer FC HBA Manager supports both stand-alone and networked configurations, as shown in Table 4-1. Install the management tools appropriate for your configuration.

Table 4-1. Configuration Option Installation Requirements

Configuration

Management Tool Requirements

 

 

Stand-alone System:

 

 

 

This Windows XP Professional/Windows

SANsurfer FC HBA Manager user interface

2000/Windows Server 2003/Windows Vista/Win-

 

dows Server 2008 (IA32, IA64 or x64) or Red

 

Hat/SUSE Linux (IA32) system locally monitors

 

QLA2xxx adapters.

 

 

 

This Red Hat/SUSE Linux (IA64, x64) or Solaris

SANsurfer FC HBA Manager user interface, plus

SPARC/x86 or Macintosh system locally monitors

one of the following:

QLA2xxx adapters.

SANsurfer FC Linux Agent

 

 

SANsurfer FC Solaris Agent

 

SANsurfer Mac OS X FC Agent

 

 

Networked System:

 

 

 

This system locally monitors QLA2xxx adapters

SANsurfer FC HBA Manager user interface, plus

and remote systems on the same network.

one of the following:

 

SANsurfer FC Windows Agent

 

SANsurfer FC Linux Agent

 

SANsurfer FC Solaris Agent

 

SANsurfer Mac OS X FC Agent

 

 

This system monitors QLA2xxx adapters only on

SANsurfer FC HBA Manager user interface

remote systems on the same network.

 

 

 

The QLA2xxx adapters on this system are

One of the following:

remotely monitored only from other systems on the

SANsurfer FC Windows Agent

same network.

SANsurfer FC Linux Agent

 

 

SANsurfer FC Solaris Agent

 

SANsurfer Mac OS X FC Agent

 

 

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Installing SANsurfer FC HBA Manager

Initial Installation

Installation Instructions

The SANsurfer installer is a self-extracting utility that installs SANsurfer FC HBA Manager and related files.

NOTE:

If you are installing SANsurfer on a Macintosh, download the StuffIt® file and expand the contents. After the contents are expanded, double-click the Install icon using the Finder™.

If the utility is already installed, you may want to perform routine Web/CD based updates.

If you are installing the SANsurfer FC HBA Manager agent on a NetWare server, note the following:

You cannot install the SANsurfer FC HBA Manager agent directly on a NetWare server; you must install the agent from a Windows system connected to the NetWare server.

The prerequisites for each NetWare server are as follows:

A Windows system must be connected to the NetWare server through the TCP/IP network.

The Windows system must have a drive mapped to the NetWare server system volume (sys:\).

Perform the following steps to install SANsurfer FC HBA Manager on your system or on the NetWare server connected to this system.

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Installing SANsurfer FC HBA Manager

Initial Installation

To install SANsurfer FC HBA Manager:

S

1.Download the application from the QLogic Web site:

a.On the QLogic home page (http://www.qlogic.com), click the

Downloads tab.

b.In the selection box (Figure 4-1), click Fibre Channel HBAs in the left column, your adapter model number in the middle column, and your operating system in the right column.

Figure 4-1 SANsurfer Download Selections (Example)

c.Click Go!.

d.Scroll down to the Management Tools table and click the appropriate version of SANsurfer FC HBA Manager for your operating system.

e.On the End User Software License Agreement page, read this important information, and then click Agree to continue.

f.On the File Download dialog box, click Save. Select a directory on your system and then click Save As to download the file.

g.(Optional) In the Management Tools table, select and download the Readme and Release Notes files for the appropriate version of SANsurfer FC HBA Manager.

2.Start the installer, as described for your operating system:

For a Windows system, locate the folder where you downloaded the install file and double-click the file.

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Installing SANsurfer FC HBA Manager

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For a Red Hat/SUSE Linux or Solaris SPARC/x86 system, follow these steps:

a.Open a shell.

b.Change to the directory where you downloaded the SANsurfer installer.

c.Unzip the package if necessary.

d.Type the following command at a command prompt, then press

ENTER:

sh ./standalone_sansurfer5.x.xbxx_linux_install.bin

The InstallAnywhere® window prepares to install SANsurfer and opens the installation Introduction dialog box (Figure 4-2).

Figure 4-2 Install SANsurfer: Introduction

3.Click Next.

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Installing SANsurfer FC HBA Manager

Initial Installation

S

The Important Information dialog box opens (Figure 4-3).

Figure 4-3 Install SANsurfer: Important Information

4.Read the information, and then click Next.

You can also find this information in the readme.txt file in the following locations:

On Windows:

Program Files\QLogic Corporation

On Red Hat/SUSE Linux and Solaris SPARC/x86: opt/QLogic_Corporation/SANsurfer

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Installing SANsurfer FC HBA Manager

Initial Installation

The Choose Product Features dialog box opens (Figure 4-4).

NOTE:

Except for the OS-specific agents, the feature options are the same for all operating systems: Windows, Red Hat/SUSE Linux, Solaris SPARC/x86, and Macintosh.

Figure 4-4 Install SANsurfer: Choose Product Features

SANsurfer FC HBA Manager supports both stand-alone and network configurations (see “Installation Options” on page 4-2).

5.Select one of the following installation sets, and then click Next.

For a Windows system:

FC HBA GUI and Agent includes the SANsurfer FC HBA Manager and the FC Windows agent.

SANsurfer HBA NetWare 5/6.x includes the SANsurfer FC HBA Manager Novell NetWare 5/6.x (and above) agent.

Custom includes a modified installation set that you create.

SANsurfer Windows Agent includes the SANsurfer FC HBA Manager Windows 2000/2003/XP/Vista Agent.

SANsurfer FC HBA Manager includes the SANsurfer FC HBA Manager user interface only.

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Installing SANsurfer FC HBA Manager

Initial Installation

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For a Red Hat/SUSE Linux system:

SANsurfer FC HBA Manager includes the SANsurfer FC HBA Manager user interface only.

All GUIs and ALL Agents includes all user interfaces (including SANsurfer FC HBA Manager and its agents).

Custom includes a modified installation set that you create.

For a Solaris SPARC/x86 system:

SANsurfer FC HBA Manager includes the SANsurfer FC HBA Manager user interface only.

All GUIs and ALL Agents includes all user interfaces (including SANsurfer FC HBA Manager and its agents).

Custom includes a modified installation set that you create.

For a Macintosh system (Figure 4-5):

FC HBA GUI and Agent includes the SANsurfer FC HBA Manager user interface and the FC Power Mac OS X agent.

SANsurfer FC Mac OS X Agent includes SANsurfer FC HBA Manager for the Power Mac OS X agent.

SANsurfer FC HBA Manager includes the SANsurfer FC HBA Manager user interface only.

All GUIs and ALL Agents includes all user interfaces (including SANsurfer FC HBA Manager and its agents).

Custom includes a modified installation set that you create.

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Installing SANsurfer FC HBA Manager

Initial Installation

Figure 4-5 Macintosh Installation: Choose Product Features

The Choose Install Folder dialog box opens (Figure 4-6).

Figure 4-6 Install SANsurfer: Choose Install Folder

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Installing SANsurfer FC HBA Manager

Initial Installation

S

6.Select an install location using one of the following methods:

NOTE:

For NetWare, select the drive mapped to the NetWare server (always select a location other than the default).

To accept the destination location shown in the dialog box and continue, click Next (recommended).

The default location for a Windows system is:

C:\Program Files\QLogic Corporation\SANsurfer

The default location for a Red Hat/SUSE Linux and Solaris SPARC/x86 system is:

/opt/QLogic_Corporation/SANsurfer

To select a different location:

a.Click Choose, and then select an installation location.

b.On the Choose Install Folder dialog box, click Next.

If you selected a different location and want to reselect the default location:

a.Click Restore Default Folder.

b.Click Next.

If there is a previous version of the SANsurfer tool on the system, the Previous SANsurfer Install Detected message box appears (Figure 4-7).

Figure 4-7 Previous SANsurfer Install Detected Message

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