Presto Printing Mailbox User Manual

Presto Printing Mailbox

User Guide

Part number: Q6081-90003
Second edition: 01/2008
HD1G6030156

2

© Copyright 2008 Presto Services Inc.

The information contained herein is subject to
change without notice.

Reproduction, adaptation or translation without
prior written permission is prohibited, except as
allowed under copyright laws.

Presto

SM

is a service mark of Presto Services

Inc.

Publication number: Q6081-90003
Second edition: January 2008

Notice

The only warranties for Presto products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. Presto
shall not be liable for technical or editorial errors
or omissions contained herein.

Presto Services Inc. shall not be liable for
incidental or consequential damages in
connection with, or arising out of the furnishing,
performance, or use of this document and the
program material which it describes.

Note: Regulatory information can be found in
the appendix.

Presto Service is required and purchased
separately at www.presto.com or call
1(800)919-3199

Safety information

WARNING! To prevent re or shock hazard, do

not expose this product to rain or any type of
moisture.

Always follow basic safety precautions when
using this product to reduce risk of injury from
re or electric shock.

WARNING! Potential shock hazard

1. Read and understand all instructions in this
User Guide.

2. Use only a grounded electrical outlet when
connecting the device to a power source.
If you do not know whether the outlet is
grounded, check with a qualied electrician.

3. Observe all warnings and instructions
marked on the product.

4. Unplug this product from wall outlets before
cleaning.

5. Do not install or use this product near water
or when you are wet.

6. Install the product securely on a stable
surface.

7. Install the product in a protected location
where no one can step on or trip over the
power cord, and where the power cord will
not be damaged.

8. No operator-serviceable parts inside. Refer
servicing to qualied service personnel.

9. Use in a well-ventilated area.

3

Contents

Stay Connected with PrestoSM! ...................... 4

Setup .......................................... 5

Using the Presto Printing Mailbox . . . . . . . . . . . . . . . . . 12

Stopping Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Removing and Replacing the Ink Cartridge .................. 15

Troubleshooting ................................ 18

Blue light is not on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

"Ink" light is blinking .................................... 19

"Ink" light is on continuously ............................. 19

"Paper" light is blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

"Paper" light is on continuously ........................... 20

Both "Ink" and "Paper" lights are blinking ................... 21

Clicking noise .......................................... 21

Page is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Print colors are fading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

The blue light is on, but no messages are printing . . . . . . . . . . . 22

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Cleaning the ink cartridge contacts ........................ 23

Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Limited Warranty Statement ...................... 30

4

Stay Connected with Presto

SM

Presto is a new and easy way to receive email, photos, and PDF documents
from friends and family, without a computer or Internet connection.

With the easy-to-use Presto Service, you get:

Easy to enjoy email - Presto Mail

Email, digital photos and PDF documents from friends and family are
delivered to your Presto Printing Mailbox and printed on your desired
schedule.

Protection from spam

Presto Mail is only delivered from people you have selected, called Presto
Friends. There’s no spam, no ads, no junk mail.

Presto Styles

Presto Mail comes in a wide variety of designs. Enjoy receiving birthday,
seasonal, or everyday greetings, even beautiful calendars from your Presto
Friends.

Presto Newsstand

Presto offers a selection of ad-free publications that feature a range of topics
including puzzles, recipes, home, and more.

Presto Bulletins

Simple alerts let you know when ink is running low1. And a Presto Tune
announces the arrival of new messages.

To start receiving email from your friends, you must activate the Presto Service,
if you or a friend hasn't already done this. The fastest way to do so is on the
Internet at www.presto.com. If you do not have access to the Internet, a family
member or friend can set it up for you at www.presto.com. Or, you can call
Presto toll free at 1(800)919-3199.

Once your Presto Service is activated, you'll be ready to set up your Presto
Printing Mailbox. See the setup instructions on the Quick Start Guide or on the
following pages.

Presto - you’re connected!

1

Using genuine HP supplies ensures availability of this feature.

Setup

Setup

5

1 Unpack

A. Unpack all the items from the box.

Be sure you have all the items below:

Presto Printing Mailbox Quick Start Guide

Power cord and adapter

Ink Cartridge

Sample plain

8.5" x 11" paper

Phone cord

Unpack

Hint: To unpack the box...

i. Place box at on a table...

ii. Grasp mailbox as shown...

iii. Pull entire assembly out of

the box, onto the table.

6 Setup

B. Remove the bag, tape and plastic

lm from the printer.

C. Remove the two orange inserts

where shown below.

Setup

7

2 Activate your Presto Service

To receive email, photos and PDF documents, you need
to activate your Presto Service.

Hint: If you received the Printing Mailbox as a gift, your

friend or family member may already have done
this for you.

It's easy to set up the Presto Service through either of the
following two methods:

• If you, or a friend, have access to the internet, log on

to www.presto.com and click on the "Presto Account
Sign Up" link at the top of the page. Follow the simple

online instructions.

• Or, call us toll-free at 1(800)919-3199

Tip: The Presto Service offers additional features such

as fun styles for messages and ad-free puzzles and
articles from well-known authors and publications.

8 Setup

3 Connect

A. First, plug the provided phone cord into the back of the

Presto Printing Mailbox in the jack labeled "1-LINE". Plug
the other end into an available telephone jack.

B. (Optional) If you want to locate a telephone in the same

location as the Printing Mailbox, you can plug it into the
other jack on the rear of the Mailbox labeled "2-EXT".

Hint: The Presto Printing Mailbox and your phone share

the same line. No need for a second line!

Setup

9

C. Next, connect the power cord and adapter.

D. ... then plug the adapter cord into the power jack on the

rear of the Printing Mailbox...

E. ...and plug the power cord into an

electrical outlet.

The Printing Mailbox will now perform a system check.
When the blue light stops blinking, the check is complete.

10 Setup

4 Load

Note: Do not touch the copper-colored area on
the cartridge.

A. Remove the ink

cartridge from the
pouch.

B. Pull the pink tab to

remove the tape from
the cartridge.

The Printing Mailbox must be plugged in
before inserting the ink cartridge

C. Open the cover. Be sure to push the cover gently until

it stays up.

D. Insert the ink

cartridge in the
opening on the
right hand side by
pushing it forward.
You should hear
a "click" when the
cartridge is correctly in place.

Setup

11

E. With the cover still open,

slide paper forward into the
paper tray until it stops.

F. Close the cover. When

the blue light glows
continuously, your Presto
Printing Mailbox is ready! In
a few minutes, your Printing
Mailbox will make its rst
call to the Presto Service
and print an important
message.

If the message says "Welcome to Presto", setup is
complete. If it says "Action Required", please follow the
steps on the printed sheet to complete the setup process.

Your Presto Printing Mailbox connects to the Presto Service
at scheduled times throughout the day. Please keep your
Printing Mailbox plugged into the telephone line and electrical
power to automatically retrieve and print email, photos and
PDF documents.

Congratulations! You are now ready to
receive messages!

Using the Presto Printing Mailbox

12

Using the Presto Printing Mailbox

Once you have activated your Presto Service and set up
your Printing Mailbox, it will connect and print your email
messages automatically, including photo and PDF attachments
(note: PDF is a type of electronic document. For more info, see
Appendix, page 26).

Whenever your Printing Mailbox receives and prints a
message, it plays the Presto musical tune to alert you. You can
change the volume of the tune using the "Volume" buttons
(

+ and –) at the front of the Printing Mailbox.

NOTE: You need to have your Printing Mailbox plugged into

the phone line and power to receive your messages.

Stopping Printing

When you press the "Stop" button, the Printing Mailbox stops
whatever it is doing.

• If it is printing, it will stop printing and the page it was

printing will be lost.

• If it is connected to the Presto Service via your phone line, it

will release the connection so that you can make or receive
phone calls (see below).

Important notice on urgent calls

If you need to make an important phone call and nd that the
Presto Printing Mailbox is currently using your phone line, you
can interrupt the connection by following these simple steps:

• Hang up the phone, wait a few moments, then pick back up.

You should hear a dial tone and be able to place a call.

If this doesn’t work, then…

• Hang up the phone and press the "Stop" button on the

Printing Mailbox. It will stop whatever it is doing and
release the line. Then wait 10 seconds and pick up the
phone. You should hear a dial tone. If necessary, unplug the
Printing Mailbox power cord.

Using the Presto

Printing Mailbox

13

Loading Paper

The "Paper" light blinks when the Printing Mailbox is out of paper.

Use only plain paper (8.5 x 11”) in the Presto Printing Mailbox. Do not
use any other type of paper such as cards, envelopes, photo paper, or
transparencies. We recommend HP Bright White Inkjet paper for
excellent results.

To load paper:

1. Open the top cover. Push the cover gently until it stays up.

2. Tap a stack of paper (up to 50 pages) on a at surface to align the

edges.

14

Using the Presto Printing Mailbox

3. Insert the stack into the tray and slide it forward until it stops.

4. Close the top cover.

NOTE: If the "Paper" light continues to blink, check that the top cover

is closed properly.

5. Pull out the paper tray extender and then ip it open.

Using the Presto

Printing Mailbox

15

Removing and Replacing the Ink Cartridge

The "Ink" light turns on when the estimated level of the ink cartridge
is getting low

1

. We recommend you have a replacement available to

install when print quality is so low that it is no longer acceptable.

Replace the ink cartridge using the instructions below.

Use either the HP 95 Tri-color Inkjet Ink Cartridge (part number
C8766W) or the HP 97 Tri-color Inkjet Ink Cartridge (C9363W) in the
Presto Printing Mailbox. Both are available from local ofce supply
stores or directly from Presto—call 1(800)919-3199 or online at

www.presto.com.

NOTE: The Printing Mailbox must be connected to power before you

can replace the ink cartridge. Check that the "Ready" light at the right
corner of the Printing Mailbox is lit before changing the ink cartridge.

NOTE: If you install a used ink cartridge, the "Low on Ink" warning

feature will not be available because the ink level is unknown.

1

Using genuine HP supplies ensures availability of this feature.

16

Using the Presto Printing Mailbox

To remove the old ink cartridge:

1. Open the top cover. Push the cover gently until it stays up.

Wait a few moments for the ink cartridge to move to the right side of
the Printing Mailbox.

2. Lightly press down on the ink cartridge to release it (

), then

remove it from the cartridge slot (

).

If you are replacing the ink cartridge, please recycle it at your local
ofce supply store.

To install the ink cartridge:

1. Remove the new ink cartridge from the pouch.

2. Pull the pink tab to remove the tape from the new ink cartridge.

CAUTION: Do not

touch the copper
colored area on the
cartridge.

Using the Presto

Printing Mailbox

17

3. Place the new ink cartridge in the empty slot. Push the top part of the

cartridge forward until it clicks into place.

4. Close the top cover.

Troubleshooting

18

Troubleshooting

This section provides information about how to resolve potential issues
with your Presto Printing Mailbox, and tips to keep it running smoothly.

Issue: Blue light is not on

Problem Solution

Printing Mailbox is not
receiving power.

• Check that the power cord and adapter

are rmly connected, and plugged into a
grounded electrical outlet.

• Ensure that the outlet is working

properly, or try a different outlet.

What Should I Do...

Troubleshooting

19

Issue: "Ink" light is blinking

Problem Solution

No ink cartridge is installed
in the Printing Mailbox.

Install an HP 95 or HP 97 Tri-color ink
cartridge. See instructions on page 15.

The ink cartridge may not be
installed correctly.

Remove and reinstall the ink cartridge as
instructed on page 15.

An incorrect ink cartridge is
installed.

Remove the ink cartridge and install an HP 95
or HP 97 Tri-color ink cartridge.

There seems to be a problem
with the ink cartridge.

• Remove and reinstall the ink cartridge.

• If the "Ink" light continues to blink,

manually clean the ink cartridge and
reinstall it.

• If the "Ink" light continues to blink, the

ink cartridge may be faulty and should be
replaced.

• If the "Ink" light continues to blink after

replacing the ink cartridge with a new
one, contact Presto technical support. See
Service and Support on page 25.

Issue: "Ink" light is on continuously

Problem Solution

Estimated amount of
ink remaining is low.

Install a new ink cartridge. See instructions
on page 15.

20

Troubleshooting

Issue: "Paper" light is blinking

Problem Solution

The Printing Mailbox is out of
paper.

Follow the steps in “Loading Paper” on
page 13.

Incorrect type or size of
paper is loaded in the
Printing Mailbox.

Use only plain, 8.5 x 11” paper in the Printing
Mailbox. Do not use any other type of paper
such as cards, envelopes, photo paper, or
transparencies.

Paper may be jammed in
the Printing Mailbox.

See "Paper is jammed" below for instructions
on clearing the jam.

If the "Paper" light continues to blink after you have tried the above
solutions, check to ensure that the top cover is closed properly.

Issue: "Paper" light is on continuously

Problem Solution

Paper tray is empty. Load plain paper into the tray. See instructions

on page 13.

Paper is jammed. If paper is jammed in the Printing Mailbox,

remove the stuck paper from the rear of the
Printing Mailbox by opening the jam panel
as shown below.

CAUTION: Clearing a paper jam from the front of the Presto Printing

Mailbox can damage the print mechanism. Always access and clear
paper jams through the rear jam panel.

Troubleshooting

21

Issue: Both "Ink" and "Paper" lights are blinking

Problem Solution

Ink cartridge mechanism is
stalled.

• Open the top cover, and then close it.

• If the lights still blink, unplug the power

cord from the power outlet, and then plug it
in again.

• If the lights still blink, contact customer

support at 1(800)919-3199.

Issue: I hear a clicking noise, and the Printing Mailbox
is not printing

Problem Solution

Ink cartridge mechanism is
stalled.

• Open the top cover and then close it.

• If the lights still blink, unplug the power

cord from the power outlet and then plug it
in again.

• If the lights still blink, contact customer

support at 1(800)919-3199.

NOTE: Remember, even if this unstalls the ink cartridge mechanism,

the Presto Printing Mailbox may not print anything until its next
scheduled dial-in time.

Issue: Page is blank

Problem Solution

Ink cartridge is empty. Replace the ink cartridge. See instructions on

page 15.

Ink cartridge not installed
properly.

Remove and reinstall ink cartridge. See
instructions on page 15.

22

Troubleshooting

Issue: Print colors are fading

Problem Solution

Ink is running out. Replace the ink cartridge. See instructions on

page 15.

Issue: The blue light is on, but no messages are printing

Problem Solution

Printing Mailbox is unable to
connect to the Presto Service.

Ensure that the phone cord is rmly
connected.

Your phone connects through
a PBX system (you dial a 7, 8,
or 9 to reach an outside line).

Be patient. It sometimes takes a few hours
for the Printing Mailbox to call into the Presto
Service for the rst time when a PBX system
is present.

Senders are not on your
approved Presto Friends
list, or are emailing from a
different email address.

Ensure that your Presto Friends list includes
everyone who you would like to receive email
from, and all addresses from which they might
be sending email.

Your Presto Service account
has not been set up.

Visit www.presto.com to sign up, or call
1(800)919-3199 to activate.

No one has sent you
any mail.

Ask someone whom you have received
Presto Mail from before to send you a test
email. Then wait until 30 minutes after the
next scheduled dial-in time to check for mail.
If nothing prints, and you have reviewed
the above solutions, call Presto Service at
1(800)919-3199.

Tip: If you have a digital rather than analog phone line, you will need

to purchase a digital-to-analog telephone converter (available at
electronic specialty stores or online).

Tip: If you have a DSL phone line, you will need to use a line lter with

the Printing Mailbox (available from your DSL provider).

Tip: Take the Presto Printing Mailbox with you when you move! All

you need to do is plug it into the power and phone line at the new
location—no other setup is required.

What Should I Do...

Care and Maintenance

Troubleshooting

23

The Presto Printing Mailbox requires very little maintenance. When
needed, clean only the outside of the Printing Mailbox.

Cleaning the exterior

1. Unplug the power cord from the outlet.

2. Gently wipe the outside of the Printing Mailbox with a soft cloth

that has been lightly moistened with water.

CAUTION: Do not use any type of cleaning solution. Household

cleaners and detergents may damage the nish. Do not clean
the interior of the Printing Mailbox. Keep all uids away from the
interior.

Cleaning the ink cartridge contacts

You may need to clean the ink cartridge contacts if the Printing
Mailbox does not print even though there is ink in the cartridge.

Before cleaning the ink cartridge contacts, remove the cartridge and
check to ensure you have removed the protective tape from the ink
cartridge contacts. Then reinstall the ink cartridge.

To clean, you will need the following items:

• Dry foam rubber swabs, lint-free cloth, or any soft material that will

not come apart or leave bers.

TIP: Coffee lters are lint-free and work well for cleaning

ink cartridges.

• Distilled, ltered, or bottled water (tap water might contain

contaminants that can damage the ink cartridges).

copper-colored contacts

ink nozzles

(do not clean)

24

Troubleshooting

Follow these steps to clean the contacts:

1. Open the top cover.

2. Lightly press down on the ink cartridge to release it (

), then

remove it from the cartridge slot (

).

3. Holding the ink cartridge by its sides, inspect the ink cartridge

contacts for ink and debris buildup.

4. Dip a clean foam rubber swab or lint-free cloth into distilled water,

and squeeze any excess water from it.

5. Clean only the copper-colored contacts.

CAUTION: Do not use any cleaners or alcohol to clean the ink

cartridge contacts. These can damage the ink cartridge or the Presto
Printing Mailbox.

6. Allow the ink cartridge to dry for approximately ten minutes before

putting it back into the ink cartridge slot.

What Should I Do...

Service and support

Troubleshooting

25

Presto Service

• For customer support, call toll free 1(800)919-3199.

• If you have access to the Internet, you can alternatively

send an email message to [e-mail] for
prompt attention.

• Go to www.presto.com for more information on the

Presto service.

Presto Printing Mailbox

• For technical support, call 1(800)919-3199.

Appendix

26

Appendix

Specifications

Paper Tray Letter-size (8.5 x 11 inches)
Input Capacity 50 sheets letter

Output Capacity 25 sheets letter

Paper Type Plain paper 16 to 24 lb.

Paper Size Letter 8.5 x 11 inches

Ink cartridges 1 HP Tri-color cartridge

– HP 95 (C8766W) or HP 97 (C9363W)

Print Quality 600 x 600 dpi

Print Speed (Maximum) Up to 10 pages per minute

Power 110 VAC grounded plug

Phone Connection Analog telephone connection

Operating Temperature 5º to 40º C (41º to 104º F)

Recommended Operating
Temperature

15º to 32º C (59º to 90º F)

Non-operating (Storage)
Temperature

-40º to 60º C (-40º to 140ºF)

Humidity 15% to 85% RH non-condensing

Dimensions 15"W x 6.5"H x 18.4"L, 13lbs.

A note about file types

The Presto Service delivers email messages and automatically prints
these le types:

Images — BMP, JPG, JPEG, GIF
Documents — PDF (Adobe© Acrobat)

Presto does not currently support automatic delivery of other le
types. However, many other le types can be easily converted into
PDF documents and then delivered via Presto. For more information,
visit www.adobe.com.

27

Appendix

Regulatory Notices

The Presto Printing Mailbox meets product requirements from regulatory agencies in
your country/region.

This section contains the following topics:

• Regulatory model identication number on page 27

• Notice to users of the U.S. telephone network: FCC requirements on page 27

• FCC statement on page 28

• Declaration of conformity on page 29

Regulatory model identication number

For regulatory identication purposes, your product is assigned a Regulatory
Model Number. The Regulatory Model Number for your product is SNPRG-0601.
This regulatory number should not be confused with the marketing name
(Presto Printing Mailbox) or product number (Q6081A).

Notice to users of the U.S. telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted
by the ACTA. On the bottom of this equipment is a label that contains, among other
information, a product identier in the format US:AAAEQ##TXXXX. If requested, this
number must be provided to the telephone company.

The Presto Printing Mailbox is provided with a RJ11C connector for connecting this
product to the telephone network. An additional RJ11C connector is provided for
connecting an additional device to the telephone network from the Presto Printing
Mailbox.

A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular jack that is also
compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed ve (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for this product is part of
the product identier that has the format US:AAAEQ##TXXXX. The digits represented
by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.

If the Presto Printing Mailbox causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn't practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to le a complaint
with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations
or procedures that could affect the operation of the equipment. If this happens the
telephone company will provide advance notice in order for you to make necessary
modications to maintain uninterrupted service.

28

Appendix

There are no customer serviceable parts inside the Presto Printing Mailbox. If trouble
is experienced with the Presto Printing Mailbox, for repair or warranty information,
please contact technical support by calling 1(800)919-3199. If you have Internet access,
you can go to www.presto.com for more information on the Printing Mailbox.

If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of Presto Printing Mailbox does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult
your telephone company or a qualied installer.

Presto recommends the use of a Surge Suppressor when connecting the Presto
Printing Mailbox to AC power. Use of a Surge Suppressor will help protect the Presto
Printing Mailbox and the telephone network from abnormal surges on the
AC powerline.

FCC statement

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation. Class B limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy, and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modications to

this equipment not expressly approved by Presto Services Inc. may cause harmful
interference and void the FCC authorization to operate this equipment.

Regulatory Notices

29

Appendix

Declaration of conformity

according to ISO/IEC 17050-1 and EN 17050-1

Regulatory Notices

30

Warranty

PRODUCT WARRANTY FROM: DURATION OF WARRANTY

Presto Printing
Mailbox

Presto Services Inc. 1 year

Printer accessories Presto Services Inc. 1 year

HP Print Cartridge Hewlett-Packard Until the ink is depleted or the

“end of warranty” date printed on
the cartridge has been reached,
whichever occurs rst. This
warranty does not cover HP ink
products that have been relled,
remanufactured, refurbished,
misused or tampered with.

EXTENT OF LIMITED WARRANTY

1. Presto Services Inc. warrants to the end-user customer that the Presto Printing

Mailbox and accessories specied above will be free from defects in materials and
workmanship for the duration specied above, which duration begins on the date of
purchase by the customer.

2. For software products and services, Presto’s limited warranty applies only to a

failure to execute programming instructions. Presto does not warrant that the
operation of any product will be uninterrupted or error free.

3. Presto’s limited warranty covers only those defects which arise as a result of normal

use of the product, and does not cover any other problems, including that arise as a
result of:

a. Improper maintenance or modication
b. Software, media, parts or supplies not provided or supported by Presto

Services Inc.
c. Operation outside the product’s specications
d. Unauthorized modication or misuse

4. For the Presto Printing Mailbox, the use of a non-HP ink cartridge or a relled ink
cartridge does not affect either the warranty to the customer or any Presto support
contract with the customer. However, if Printing Mailbox failure or damage is
attributable to the use of a non-HP or relled ink cartridge, Presto will charge its
standard time and materials charges to service the printer for the particular failure
or damage.

Presto Printing Mailbox Limited
Warranty Statement

31

Warranty

5. If Presto Services Inc. receives, during the applicable warranty period, notice of a
defect in any product that is covered by Presto’s warranty, Presto Services Inc. shall
either repair or replace the product at Presto’s option.

6. If Presto is unable to repair or replace, as applicable, a defective product which is
covered by Presto’s warranty, Presto Services Inc. shall, within a reasonable time
after being notied of the defect, refund the purchase price of the product.

7. Presto Services Inc. shall have no obligation to repair, replace or refund until the
customer returns the defective product to Presto Services Inc.

8. Any replacement product may either be new, or like-new, provided that it has the
functionality at least equal to that of the product being replaced.

9. Presto products may contain remanufactured parts, components or materials
equivalent to new in performance.

10. Presto’s Limited Warranty Statement is valid in any country where the covered
Presto product is distributed by Presto Services Inc. Contracts for additional
warranty services, such as on-site service, may be available from an authorized HP
service facility where the product is distributed or by an authorized importer. Check
with an HP service representative to determine if additional warranty services are
available in your area.

LIMITATIONS OF WARRANTY

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER PRESTO SERVICES INC.,
HP, NOR ITS THIRD-PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR
CONDITION OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, WARRANTIES OF
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR
A PARTICULAR PURPOSE.

LIMITATIONS OF LIABILITY

1. To the extent allowed by local law, the remedies provided in this Warranty
Statement are the customer’s sole and exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS
SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL
PRESTO SERVICES INC., HP, OR ITS THIRD-PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND
WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

32

Warranty

LOCAL LAW

1. This Warranty Statement gives the customer specic legal rights. The customer
may also have other rights which vary from state to state in the United States. To
the extent that this Warranty Statement is inconsistent with local law, this Warranty
Statement shall be deemed modied to be consistent with such local law. Under
such local law, certain disclaimers and limitations of this Warranty Statement may
not apply to the customer. For example, some states in the United States may:

a. Preclude the disclaimers and limitations in this Warranty Statement from

limiting the statutory rights of a customer. Otherwise restrict the ability of a
manufacturer to enforce such disclaimers or limitations; or

b. Grant the customer additional warranty rights, specify the duration of implied

warranties which the manufacturer cannot disclaim, or allow limitations on
the duration of implied warranties.