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MGC

Personal Scheduler

Quick Start Guide

Version 8.0

Copyright © 2006 Polycom, Inc.

All Rights Reserved

Catalog No. DOC2139B

Version 8.0

Proprietary and Confidential

The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc. Polycom and Accord are registered trademarks of Polycom, Inc. Microsoft, Windows, and Outlook are trademarks or registered trademarks of Microsoft Corporation.

Notice

While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or corrections to the information contained in this document may be incorporated into future issues.

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 About the MGC Personal Scheduler User’s Guide . . . . . . . . . . . . . . . . . . 1-4

Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . . 2-1

MGC Personal Scheduler Software Installation . . . . . . . . . . . . . . . . . . . . 2-2 Deploying the Client Application . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 SQL Database Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 MGC Web Server Manager Configuration . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Connecting the MGC Web Server Manager . . . . . . . . . . . . . . . . . . . 2-9 Adding a New MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Connecting an MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Personal Scheduler Visual Customization . . . . . . . . . . . . . . . . . . . . 2-14

Customization From the MGC Personal Scheduler Configuration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

MGC Personal Scheduler Parameter Configuration . . . . . . . . . 2-17 Customization from the Microsoft Outlook Editor . . . . . . . . . . 2-24 Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30 Managing Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32

Managing Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Scheduling Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Scheduling the Reservation Directly From the Calendar . . . . . . . . . 3-6 E-mail Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 MGC Manager Reservation Remarks . . . . . . . . . . . . . . . . . . . . . . . 3-12 Modifying Appointments and Meetings . . . . . . . . . . . . . . . . . . . . . 3-15 Canceling Appointments and Meetings . . . . . . . . . . . . . . . . . . . . . . 3-15

Scheduling Recurring Appointments and Meetings . . . . . . . . . . . . . . . . 3-16 Modifying Recurring Appointments or Meetings . . . . . . . . . . . . . . 3-18 Canceling Recurring Appointments and Meetings . . . . . . . . . . . . . 3-19 Canceling Recurring Appointments/Meetings . . . . . . . . . . . . . . . . 3-19 Application Exception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

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Table of Contents

Viewing the Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Appendix A: Default Templates . . . . . . . . . . . . . . . . . . . . . . .A-1

Default Conference Template Properties - Default_COP . . . . . . . . A-2

Default Conference Template Properties - Default_Video . . . . . . . A-6

Default Conference Template Properties - Default-Audio . . . . . . . A-9

Default Conference Template Properties - Software CP . . . . . . . A-12

Default Conference Template Properties - Video-Switch . . . . . . . A-16

ii

1

Introduction

Polycom MGC Personal Scheduler is designed for scheduling audio and

video conferences on the MCU directly from the Microsoft Outlook® application.

Using the standard Microsoft Outlook conventions, the user schedules the conference start date and time, conference duration, and invites other participants from their Microsoft Outlook Calendar.

MGC Personal Scheduler is a plug-in to the users’ Outlook Client application. The plug-in communicates with the MGC Personal Scheduler Server (MGC Web Server Manager), which reserves the conference on an MGC unit.

For more details on using the MGC Personal Scheduler with the MGC

WebCommander application, refer to the MGC WebCommander Web Server

Manager - Installation and Configuration Guide, Version 8.0.

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Chapter 1 - Introduction

The MGC Personal Scheduler is configured by an Administrator who e-mails the Personal Scheduler application to end-users or use the automatic Client installation. The installation of the client software is automatic - allowing Personal Scheduler to seamlessly interface with the end-users’ Microsoft Outlook application.

Once the user schedules the conference in Microsoft Outlook, it is submitted to the Personal Scheduler Server for MCU resource availability. An accept/ reject notification box opens, notifying the conference organizer if the conference has been successfully reserved on the MCU. The conference is rejected by the MCU when resources are insufficient to run the conference at the requested date and time (or dates and times if a recurring conference). If the conference is accepted, a signature is added to the conference e-mail, including various conference parameters required to start the conference, such as the conference name (for IP and ISDN conferences), password (if applicable), and the dial-in number (for IP and ISDN conferences). Users can modify the conference date, time, duration and add/delete participants using the standard Microsoft Outlook conventions.

Users who have Polycom WebCommander can monitor conferences reserved via Personal Scheduler on the WebCommander Web site. For users who have Polycom WebOffice, Personal Scheduler enables a WebOffice user’s to schedule a meeting/conference.

Package Contents

The MGC Personal Scheduler package includes:

MGC Web Server Manager

MGC Personal Scheduler Client application installation utility

Databases

Conference Templates

Documentation

MGC Personal Scheduler Quick Start Guide (PDF)

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MGC Personal Scheduler Quick Start Guide

System Requirements

This section lists the MGC Personal Scheduler requirements. There are different requirements for the computer running the MGC Web Server Manager and for the computer running the MGC Personal Scheduler for the Client.

Personal Scheduler MGC Web Server Manager requirements:

PC with Pentium 166 MHz or higher processor

64 MB RAM

Windows® NT/2000/XP operating system

Free hard disk space:

For MGC Web Server Manager application: 20 MB

For database records: 30 MB

If SQL database is installed: 200 MB

Database Software:

For a small database, the Access.mdb file can be used; no software is required

For a large database, use the Microsoft SQL Server version 7.0 or the SQL 2000 application. Windows NT Service Pack 4.0 or later is also required

If Personal Scheduler is installed as part of the Polycom WebCommander package, the WebCommander server requirements must also be met. For more information, see the MGC Web Server Manager Installation and Configuration Guide.

Personal Scheduler Client requirements:

PC with Pentium 166 MHz or higher processor

64 MB RAM

Windows® 95/98/ME/NT/2000/XP operating system

Microsoft Outlook® 2000 and above

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Chapter 1 - Introduction

Prerequisites

This manual assumes the user has the following knowledge:

Familiarity with the Windows environment

Familiarity with Microsoft Outlook®

Basic knowledge of video conferencing concepts and terminology

About the MGC Personal Scheduler User’s

Guide

The Personal Scheduler User’s Guide includes the following topics:

Chapter 1 - Introduction

Provides a general description of Personal Scheduler, System Requirements and Prerequisites.

Chapter 2 - Installation and Configuration

Includes information the Administrator needs to install and configure the MGC Web Server Manager, SQL Database and Conference Templates. It also describes how to deploy the application to end-users.

Chapter 3 - Managing Conferences

Describes how the end-user sets up conferences using Personal Scheduler, including modifying and cancelling meetings and recurrent meetings.

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2

Installation and Configuration

After the Administrator installs the MGC Personal Scheduler package, he/ she configures the Client software for deployment for end-user installation. Personal Scheduler is configured solely by the Administrator; there is no configuration required on the part of the end-user.

After Personal Scheduler is configured, the Administrator sends the Personal Scheduler Client application by e-mail or can use the automatic Client installation. The Personal Scheduler client is automatically installed when the end-user runs (double-clicks) the attachment. For more information, see “MGC Personal Scheduler Software Installation” on page 2-2.

Administrator installation and configuration of Personal Scheduler includes:

Personal Scheduler Software Installation

SQL Database Configuration (if an SQL Database is used)

MGC Web Server Manager Configuration

Connecting to the Server

Adding MCUs

Connecting MCUs

Personal Scheduler Configuration

Template Management

Client Application Administrator Installation (optional)

Client Application Deployment

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Chapter 2 - Installation and Configuration

MGC Personal Scheduler Software Installation

The Administrator has the option to automatically deploy the Personal Scheduler Client by installing the Client automatically or enable user to manually install the Client on the hard disk. The Administrator of MGC Personal Scheduler Client can enable the user to install the Client in one of two ways:

Attach the ClientInstall Version 8.0 folder in an E-mail enabling the user to save the folder to disk. The user then installs MGC Personal Scheduler by double clicking setup.exe icon in the folder. For further information, “Deploying the Client Application” on page 2-2.

Alternatively, send the link of a folder located on the network in an E- mail. To install Personal Scheduler, the user double-click’s the setup.exe icon.

When the MGC Personal Scheduler is configured by the administrator, the Client application is deployed on the network by sending out an e- mail with an shortcut as an attachment. Users open this self-extracting file which automatically installs the MGC Personal Scheduler on their computer. The Installation Wizard guides you through the installation process of the Personal Scheduler software.

In version 8.0 the Visual Configuration file is automatically backed up. This allows you to re-install the MGC Personal Scheduler without losing your configurations. It is recommended to close Microsoft Outlook during the Client installation. The MGCScheduler.oft file is automatically backed up in the CustomizeMGCSchedule.oft file located in the ClientInstall folder. If Personal Scheduler is installed as part of the Polycom WebCommander package, the WebCommander server requirements must also be met. For more information, see the MGC Web Server Manager Installation and Configuration Guide.

Deploying the Client Application

After Personal Scheduler is configured by the Administrator, the Client application is deployed by sending out an e-mail with an attached shortcut. End-users open this self-extracting file which automatically installs Personal Scheduler on their computers.

To e-mail the Client application shortcut:

1.Create a new e-mail message.

The New E-mail Message window opens.

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MGC Personal Scheduler Quick Start Guide

2.On the Insert menu, click File, or click the Attach File icon. The Insert File dialog box opens.

3.Browse to the directory where the Client Setup file is located. By default this file is located at: C:\Program Files\MGC Personal Scheduler 8.0\Personal Scheduler\ClientInstall.

4.Click the Setup file.

5.Click the Insert button arrow, and then click the Insert as Shortcut option button in the list.

The link appears in the e-mail message as a shortcut.

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Chapter 2 - Installation and Configuration

6.Send the e-mail to end-users for installation.

7.Once the e-mail is received by the end-user, he/she should double-click the shortcut to start the self-extracting installation of Personal Scheduler.

8.In rare instances when the MGC Personal Scheduler cannot recognize the Clients e-mail address, the following dialog box opens, asking the user to enter their e-mail address. This dialog box only appears once, the first time the Client installation is installed.

The folder where the Setup file is located must be shared or the end-user cannot access the installation shortcut.

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MGC Personal Scheduler Quick Start Guide

SQL Database Configuration

The database enables access to various database tables, such as the MCUs Users and Groups lists.

Personal Scheduler includes two default databases: Access database and SQL database. If you are using the Access database, you do not have to define any additional properties. If you are using the SQL database, you must define the MGC Web Server user properties.

When more than one application needs to be connected to the database, such as the MGC Manager, Personal Scheduler and PathNavigator, it is recommended to use the SQL database. It is also recommended to use the SQL database when the number of users in the install base is more than 100.

To define the MGC Web Sever Manager user properties for the SQL database:

1.On the Start-Settings menu, click Control Panel.

The Control Panel window open.

2.Double-click the Administrative Tools icon.

The Administrative Tools window opens.

3.Double click the Services icon.

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Chapter 2 - Installation and Configuration

The Services window opens.

4.Right-click OperSrvV8_0, and then click Properties. The OperSrvV8_0 Properties dialog box opens.

5.Click the Log On tab.

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MGC Personal Scheduler Quick Start Guide

6.Select This account and then click the Browse button to select the user.

The Select User dialog box opens, displaying the name of the selected user.

7.Select the user name from the list, and click OK. The OperSrvV8_0 Properties dialog box opens.

8.In the Password field, enter the user’s password.

9.In the Confirm Password field, enter the user’s password again.

10.Click OK to confirm and complete the procedure.

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Chapter 2 - Installation and Configuration

MGC Web Server Manager Configuration

The MGC Web Server Manager application is the user interface for configuration of Personal Scheduler. It allows the Personal Scheduler Server to communicate via the MGC Web Server with the MCUs.

Configuration of the MGC Web Server Manager includes:

Connecting to the Server

Adding MCUs

Connecting the MCUs

Configuring Personal Scheduler

To start the MCU Web Server Manager application:

1.On the Start - Programs menu, click MGC Personal Scheduler 8.0, and then click MGC Web Server Manager.

The MGC Web Server Manager Login dialog box opens.

2.Enter the Login Name and Password, and click Login.

The default Login Name is admin1. The default Password is 123.

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MGC Personal Scheduler Quick Start Guide

The MGC Web Server Manager window opens.

Connecting the MGC Web Server Manager

The MGC Web Server Manager application is the link between the MCU and the Personal Scheduler Server. The MGC Web Server Manager must first connect to the Personal Scheduler Server before the connection to the MCU may be initiated.

To connect the MGC Web Server Manager:

Right-click on the Server icon and then click Connect Server.

When MGC Web Server Manager application is connected the X is removed from the Server icon and a blinking green LED indicates that the Server is active.

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Chapter 2 - Installation and Configuration

Adding a New MCU

Conferences are reserved on an MCU. At least one MCU must be defined in the MGC Web Server database.

To add an MCU:

1.Click the [+] icon next to Database to expand the list.

2.Click the [+] icon next to <Database name> to expand the list.

3.Right-click on the MCUs icon, and then click Add New MCU to DB.

The MCU Properties dialog box opens.

4.Fill in the fields as described in Table 2-1.

Table 2-1: MCU Properties Fields

Field

Description

 

 

Name

The name of the MCU. Specify a name that clearly

 

identifies the MCU.

 

 

IP Address

The IP Address of the MCU. This should be the IP

 

address of the MCU LAN control port (and not the IP

 

of the H.323 card).

 

 

Login

The login name used when connecting to the MCU.

 

 

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MGC Personal Scheduler Quick Start Guide

Table 2-1: MCU Properties Fields

Field

Description

 

 

Password

The password used when connecting to the MCU.

 

 

ISDN Prefix

The first digits of the MCU number that are added at

 

the beginning of the dial-in number allocated by the

 

MCU. The full dial-in number is allocated by the

 

service provider that supplies the phone line - as the

 

call passes through the PBX, the MCU truncates

 

part of the full number.

 

This number is configured in the MGC Manager

 

application. For details on this prefix, ask your

 

System Administrator or MCG Manager operators.

 

 

H.323 Prefix

The MCU prefix that is added to the conference

 

name. This number appears in the conference

 

e-mail signature that is sent to conference

 

participants.

 

This prefix must be the same number that is defined

 

in the Gatekeeper - the number is defined in the

 

MGC Manager in the Network Services Properties

 

dialog box, Gatekeeper tab.

 

 

First Number

The first phone number in the range of dial-in

 

numbers that can be allocated by the MCU. These

 

numbers are added to the Prefix number to compose

 

the complete number dialed by participants when

 

connecting to the MCU. For example if you enter

 

1000, and the prefix is 97865, the first dial in number

 

in the range is 978651000.

 

 

Last Number

The last phone number in the range of dial-in

 

numbers that can be allocated by the MCU. These

 

numbers are added to the Prefix number to compose

 

the complete number dialed by participants when

 

connecting to the MCU. For example if you enter

 

9999, and the prefix is 97865, the last dial in number

 

in the range is 978659999.

 

 

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Chapter 2 - Installation and Configuration

Table 2-1: MCU Properties Fields

Field

Description

 

 

Order

The order in which the MCUs are selected to handle

 

a new conference when two or more MCUs are

 

connected. When a new conference is started, the

 

system tries to establish it on the MCU numbered

 

as 1. For more information, see the MGC Web

 

Server Manager User’s Guide.

 

If Personal Scheduler is installed as part of the

 

Polycom WebCommander package, the

 

WebCommander server requirements must also be

 

met.

 

 

5.In order to work with firewalls, the MCU listening port can be selected. The default listening port is 5001. The Internet Assigned

Numbers Authority (IANA) assigned a new port number (1205) to the MGC Unit (Polycom MCU). If you have problems connecting to the MCU with port 5001, click the Advanced button to select the new port number.

6.In the Port Number list, select 1205.

7.Click OK to confirm and add the MCU to the MCUs list.

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MGC Personal Scheduler Quick Start Guide

Connecting an MCU

After you have connected to the MGC Web Server Manager and added at least one MCU, you can now connect the MCU.

To connect to an MCU:

1.Click the Server icon to display the list of MCUs currently defined in the MGC Web Server Manager.

The MCUs list contains all of the MCUs currently defined in all databases set in the MGC Web Server Manager application. If the same MCU is defined in two databases, it will appear twice in the MCU list.

2.Right-click the MCU icon, and then click Connect.

The system connects to the selected MCU. The MCU status that appears in the Status area changes first to Connecting during the connection procedure, and then to the current connection status at the end of the connection procedure.

For details on the MCU statuses, refer to the MGC Manager User’s Guide.

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Chapter 2 - Installation and Configuration

Personal Scheduler Visual Customization

The administrator can specify the text, icons and images, and configure the Tab fields and properties in the client’s Personal Scheduler.

Customization From the MGC Personal Scheduler Configuration Window

The following items can be customized in the Outlook New menu from the

MGC Personal Scheduler Configuration window:

Meeting request menu name

Appointment request menu name

Menu icons

Menu icon

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MGC Personal Scheduler Quick Start Guide

The following Message Header title can be customized in the E-mail message from the MGC Personal Scheduler Configuration window.

Message

Header title

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Chapter 2 - Installation and Configuration

The MGCScheduler.oft file is automatically backed up in the

CustomizeMGCSchedule.oft file located in the ClientInstall folder.

When the MGC Personal Scheduler is re-installed, for example with you upgrade your version, the administrator can simply copy and paste the Visual Configuration information from the CustomizeMGCSchedule.oft file to the MGCScheduler.oft file prior to deploying the Client application. This saves the administrator the need to re-configure the Visual Configuration.

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MGC Personal Scheduler Quick Start Guide

MGC Personal Scheduler Parameter Configuration

After the MGC Web Manager is connected to the Personal Scheduler Server and at least one MCU has been connected, you can set the Personal Scheduler configuration parameters in the MGC Web Manager application.

To configure Personal Scheduler from the MGC Web Manager:

1.Right-click the Database icon, and then click Personal Scheduler Configuration.

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Chapter 2 - Installation and Configuration

The MGC Personal Scheduler Configuration dialog box opens.

2.Fill in the fields as described in Table 2-2.

Table 2-2: MGC Personal Scheduler Configuration Fields

Field

Description

 

 

Database

Select the database that contains the Conference

 

template that will be used to schedule conferences

 

from the Personal Scheduler.

 

The database contains five default Conference

 

templates. For more information on templates, see

 

Personal Scheduler - Appendix A or the MGC Web

 

Server Manager, Chapter 4.

 

 

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MGC Personal Scheduler Quick Start Guide

Table 2-2: MGC Personal Scheduler Configuration Fields

Field

Description

 

 

User

Select the User name that the client software uses to

 

login to the database. This login is transparent to the

 

User.

 

Each User is assigned permissions which defines

 

his/her access rights to various Groups.

 

It is strongly recommended to use User admin1, as

 

this User has full read and write permissions in the

 

database.

 

If you change the User, you must make sure that this

 

User has all permissions assigned to the Group

 

selected, and that the Group has valid templates

 

under it.

 

 

Templates Group

Select the Templates Group name that the client

 

software uses to login to the database. This login is

 

transparent to the User.

 

Template Groups increase system security as they

 

limit the access to conferences and participant data

 

to authorized users only. The Groups contains the

 

templates that are used with the Personal Scheduler

 

application.

 

It is strongly recommended to use the Templates

 

Group Default, as this is the Group where the

 

default templates are located.

 

If you change the Group, you must make sure that

 

the Group has a User with all permissions assigned

 

to it, and that the Group has valid templates under it.

 

 

IP Address

Enter the IP Address of the computer on which the

 

Personal Scheduler server is installed.

 

The IP Address automatically gets written to the

 

server.txt file, which is part of the client installation

 

files. It is distributed to all end-users and is used by

 

the client application to connect to the Personal

 

Scheduler Server.

 

Note:

 

In this field, We recommend you put the computer

 

name (preferred) of the server or the IP address of

 

the server.

 

 

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Chapter 2 - Installation and Configuration

Table 2-2: MGC Personal Scheduler Configuration Fields

Field

Description

 

 

Port Number

Enter the Port number of the computer on which the

 

Personal Scheduler server is installed.

 

The Port number automatically gets written to the

 

server.txt file, which is part of the client installation

 

files. It is distributed to all end-users and is used by

 

the client application to connect to the Personal

 

Scheduler Server.

 

Note: When Polycom WebOffice software is

 

installed the port number settings in the Web Server

 

Manager change to 5005. In that case, in the Web

 

Server Manager you are required to manually

 

change the MGC Personal Scheduler Configuration

 

port settings to 5006.

 

 

Preferences

 

 

 

Enable MCU

When this check box is selected, an MCU list

Selection

appears in the Polycom Office window when

 

creating a new Appointment or Meeting in Outlook.

 

This list contains ‘Auto’ and a list of connected

 

MCUs. When ‘Auto’ is selected, the system selects

 

the MCU according to the order in which they are

 

defined in the MCU table in the MGC Server

 

Manager.

 

 

Enable Dial Out

When this check box is selected, the user can select

 

dial-out endpoints. When the conference starts the

 

MCU will call these endpoints.

 

 

Enable Numeric

When this check box is selected, the conference

Conference Name

name can be numerical. This is an advantage for

 

dial-in IP endpoints that do not accept alphabetic

 

strings.

 

If this check box is cleared, the conference name

 

can only be alphabetical.

 

 

Allow Undefined

When this check box is selected, any user with the

Users

MGC Personal Scheduler can schedule a

 

conference. If this check box is cleared, only users

 

that are predefined on the Server Manager can

 

schedule conferences.

 

 

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MGC Personal Scheduler Quick Start Guide

Table 2-2: MGC Personal Scheduler Configuration Fields

Field

Description

 

 

PreConference

You can select to start the reservation x minutes

Activation

before the conference start time. This is

 

recommended to allow dial-in participants to connect

 

to the conference a few minutes before the start

 

time. The default value is 10 minutes.

 

 

Enable Limit

Click Enable Limit Recurrences. The Limit

Recurrences

Recurrences number is enabled. Select the number

 

of reservation recurrences permitted when initiating

 

an meeting invitation.

 

 

Enable Dial-in

When selected the Dial-in Endpoints/Phones field

Endpoints/Phones

appears in the Outlook Polycom Office window.

 

If disabled the user cannot view or edit this field,

 

however the definition settings are still taken from

 

the conference Reservation Template, enabling

 

participant dial-in.

 

 

Show Via Video

When selected, the Show Via Video Auto

Auto Connection

Connection field appears in the Outlook Polycom

field

Office window. The *.plcm file can then be added as

 

an (optional) attachment to the meeting invitation.

 

When the meeting participants click on the ViaVideo

 

link, their ViaVideo endpoint automatically opens

 

and connects to the On Going conference.

 

 

Include time fields

There are a number of “time” fields marked by an

in E-mail Format

asterisks (*) in the Customize E-mail Format

 

window. For more information see, the Web Server

 

Manager User’s Guide, Chapter 4.

 

These fields can be enabled by the administrator in

 

any Personal Scheduler Client E-mail by selecting

 

the Include time fields in E-mail Format option in the

 

Web Server Manager - Personal Scheduler

 

Configuration window.

 

 

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Chapter 2 - Installation and Configuration

Table 2-2: MGC Personal Scheduler Configuration Fields

Field

Description

 

 

Allow Language

Select this box to enable the default language

Selection

selection. The default language of the MGC

 

Personal Scheduler is the default language of the

 

computer’s operating system.

 

Default Language - From the drop down box select

 

the default language of the WebCommander Web

 

site.

 

Language selection allows for a different language

 

to be set as the default language for the text of the

 

automatically generated E-mail messages and for

 

the Personal Scheduler pop-up message boxes in

 

Outlook.

 

The languages supported include:

 

English

 

French

 

German

 

Chinese

 

Chinese Traditional

 

Japanese

 

Portuguese

 

Spanish

 

Norwegian

 

Italian

 

Russian

 

Swedish

 

Croatian

 

Hungarian

 

Polish

 

Slovak

 

 

Monitor Link

The IP link (address) of the Personal Scheduler

Address

monitor module.

 

Enter either the DNS name or IP address.

 

 

 

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MGC Personal Scheduler Quick Start Guide

Table 2-2: MGC Personal Scheduler Configuration Fields

Field

Description

 

 

Customize

 

 

 

Meeting Request

Specify the Meeting request menu name.

Menu Name

 

 

 

Appointment

Enter the Appointment request menu name.

Menu Name

 

 

 

Message Header

Enter the name of the E-mail Message Header.

Title field

 

 

 

Menu Icon Path

Enter the path of the bitmap. The File must be in

 

.bmp format.

 

 

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Chapter 2 - Installation and Configuration

Customization from the Microsoft Outlook Editor

The following items can be customized in the Polycom Personal Scheduler tab from the Microsoft Outlook Editor/Form Configuration window:

Tab name

Tab fields (name and location)

Tab images

Tab general properties

The names and location of the tab fields can be changed, but they cannot be deleted.

Tab name

 

 

Field

 

 

 

 

Images

name

and location

 

 

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MGC Personal Scheduler Quick Start Guide

To customize the Personal Scheduler - Polycom Meeting Request properties:

1.Double click on the MGC Schedule file located in MGC Personal Scheduler 8.0\MGC Personal Scheduler\ClientInstall.

If your server does not have Outlook 2000 installed, you must copy the MGC Schedule file to a computer that has Outlook 2000 to customize the file. After the file has been customized, return the file to it’s original location (MGC Personal Scheduler 8.0\MGC Personal Scheduler\ClientInstall).

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Chapter 2 - Installation and Configuration

The Polycom Office window opens in Microsoft Outlook.

2.From the Tools menu, click Forms and then click Design This Form.

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MGC Personal Scheduler Quick Start Guide

The Design window opens

Select the Polycom Office tab.

3.To change the name of the tab, from the Forms menu, click Rename Page.

The Rename Page window opens.

4.Enter the desired name of the tab and click OK.

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Chapter 2 - Installation and Configuration

5.To move the location of a field, click on the field name in the window, and drag and drop the field to the desired location in the window.

6.To change the name of a field, click on the field name in the window, highlight the current field name and replace it with the desired field name.

7.To change the images in the window, right click Advanced Properties.

8.The Properties window opens.

9.Scroll down and select Picture.

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MGC Personal Scheduler Quick Start Guide

10. Click on the box located at the top right corner.

The Load Picture window opens.

11.Select the desired picture and click Save. The picture appears.

For more details on changing all of the general properties of the Form, refer to your Microsoft Outlook documentation.

The factory default settings are stored in the file MGC ScheduleBackup located in MGC Personal Scheduler 8.0\MGC Personal Scheduler\ClientInstall. To revert to the factory default settings, replace the MGC Schedule file with the

MGC ScheduleBackup file.

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Chapter 2 - Installation and Configuration

Setting a Password

You can specify a password that the conference scheduler is required to enter prior to scheduling a conference from the MGC Personal Scheduler. This password is specified in the User Properties. If this field is left blank, a password is not required.

To specify a password for a new user:

1.In the Browser area, right-click the User icon, and then click Add New User to DB.

The User Properties dialog box opens.

2.In the Password and Confirm Password fields, enter a password for the user, and click OK.

For details regarding the other fields in the User Properties dialog box, refer to the MGC WebCommander Web Server Manager User’s Guide, Version 8.0.

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MGC Personal Scheduler Quick Start Guide

To specify a password for an existing user:

1.In the Browser area, click the Users icon. The Users list is displayed in the Status pane.

2.Double-click on a user’s name.

The User Properties dialog box opens.

3.Continue with step 1 in the previous procedure.

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Chapter 2 - Installation and Configuration

Managing Templates

The template contains the conference parameters and is stored in the database. A template is selected by the end-user when reserving a conference in Personal Scheduler. Five default templates are included with Personal Scheduler:

Default_CoP

Default_Video

Default-Audio

SW CP

Video-Switch

Refer to Appendix A for a detailed description of the default template properties.

Additional templates can be created by the Administrator. Refer to the MGC Manager User’s Guide for details on defining new templates.

By default the templates are installed in the Default group in the MGC Web Server Manager. To enable all end-users access to these templates, it is strongly recommended not to move the templates to a different location.

The templates should be given meaningful names by the Administrator so that the end-user can easily identify the desired template.

To view the list of templates:

1.Click the [+] icon next to Database to expand the list.

2.Click the [+] icon next to <Database name> to expand the list.

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MGC Personal Scheduler Quick Start Guide

3.Double-click the Personal Scheduler Templates icon.

The list of templates appears.

To view the template parameters:

1.Right-click the template name and then click Properties.

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Chapter 2 - Installation and Configuration

The Conference Properties window opens, displaying the template parameters.

2.Refer to the MGC WebCommander Web Server Manager - Installation and Configuration Guide, Version 8.0, for details on defining the template parameters.

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MGC Personal Scheduler Quick Start Guide

To add a new template:

1.Right-click the Personal Scheduler Templates icon and then click Add New Personal Scheduler Res.

The Conference Properties window opens, displaying the template parameters.

2.Refer to the MGC WebCommander Web Server Manager - Installation and Configuration Guide, Version 8.0, for details on defining the template parameters.

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Chapter 2 - Installation and Configuration

2-36

3

Managing Conferences

The MGC Personal Scheduler is used by end-users to schedule and reserve audio and video conferences on the MCU via Microsoft Outlook. Conferences are reserved using the Polycom Office Appointment or the

Polycom Office Meeting option.

When you create a meeting, you identify the people to invite and you send them an e-mail invitation. The e-mail includes various conference parameters required to start the conference, such as the conference name, password (if applicable), and the dial-in number. When the invitee responses to your meeting request, a message appears in your OutLook - Inbox folder.

The conferencing meetings can be recurring; appointments that repeat on a regular basis. Conferences can also be modify and cancelled.

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Chapter 3 - Managing Conferences

Scheduling Conferences

To schedule a Polycom Office audio or video conference:

1.On the File menu, click New, and then click Polycom Office Appointment or Polycom Office Meeting.

Alternatively, click the icon.

The MGC Polycom Office Scheduler window opens.

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MGC Personal Scheduler Quick Start Guide

2.If you are scheduling a Meeting, in the To field, enter the participant name(s)/e-mail address(es). (This step can be skipped if you are defining an Appointment.)

3.In the Subject field, enter a description.

A subject must be entered to reserve the conference on the MCU. If no subject is entered, an error message is displayed.

4.Enter the start and end times.

5.Optional: Select other options you want and write an e-mail message.

6.Click the Polycom Office tab.

The Polycom Office window opens.

The view of this window is dependant on the Personal Scheduler Configuration settings. In the Web Server Manager - Personal Scheduler Configuration window you can add or remove the following fields:

Via Video Auto Connection

Dial-in Endpoints/Phones

Enable MCU selection

Enable language selection

7.Select the Polycom Office check box if you want this meeting integrated with your Polycom Web Office meeting.

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Chapter 3 - Managing Conferences

8.Select the ViaVideo Auto Connection check box to attach a ViaVideo attachment to a Meeting invitation. When the Meeting participant clicks the ViaVideo link, their ViaVideo endpoint automatically opens and connects to the On Going conference.

9.From the Conference Type drop-down box select the appropriate conference template. The conference template contains pre-defined parameters. For more details on the templates, see Appendix A.

10.From the MCU Selection drop-down box select the desired MCU. The selected MCU is stored in the registry and becomes the default MCU. If Auto is selected, the MCU will be selected as defined in the Server Manager. For more details on MCU selection, see Chapter 2, “MGC Personal Scheduler Configuration” on page 2-14”.

11.Enter the minimum number of participants. This is the minimum number of participants for which the system will reserve resources on the MCU.

For additional information on Conference Type, MCU Selection and Minimum Participants, consult your Administrator.

12.From the Meeting Invitation Language drop-down box select the language that is to appear on the Meeting Invitation.

13.To invite dial-out endpoints, click the Invite Dial-out Endpoints button.

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MGC Personal Scheduler Quick Start Guide

The Invite Dial-out Endpoints window opens.

Endpoints are saved in the database and configured with a leased line connection. When the conference starts the endpoint is automatically connected. In a conference with manual dial-out settings, the leased line must be connected manually.

14.To add an endpoint, in the Endpoints database list, select the endpoint to be added, and click the double right arrow button [>>]. The endpoint is added to the Selected Endpoints list.

To remove and endpoint, in the Selected Endpoints list, select the endpoint to be removed, and click the double left arrow button [<<]. The endpoint is moved to the Endpoints list.

15.Click OK.

16.If you scheduled an Appointment, click Save and Close. If you scheduled a Meeting, click Send. A confirmation window opens indicating the Appointment/Meeting has been scheduled on the MCU.

17.Click Save and Close to confirm the meeting, or click Edit to modify the meeting properties.

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Chapter 3 - Managing Conferences

18. Send the e-mail.

The reservation can be recurring. For details, see “Scheduling Recurring

Appointments and Meetings” on page 3-16.

Scheduling the Reservation Directly From the Calendar

You can easily schedule a reservation by selecting a block of time on the calendar. To do this you must first configure the MGC Personal Scheduler to be the default appointment form.

To configure the appointment form:

1.Right-click the Calendar icon and then click Properties.

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MGC Personal Scheduler Quick Start Guide

The Calender Properties dialog box opens.

2.From the When posting to this folder, use drop-down list, select Forms. The Choose Form dialog box opens.

3.From the Look In drop-down list, select Personal Forms Library.

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Chapter 3 - Managing Conferences

4.Select Polycom Office and click Open.

The Calendar Properties dialog box opens. The Polycom Office option is now available in the When posting to this folder, use drop-down list.

Click OK. The Calendar Properties dialog box closes and Polycom Office (MGC Personal Scheduler) is set as the default calendar form.

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MGC Personal Scheduler Quick Start Guide

To schedule the reservation on the calendar:

1.Select the block of time on the calendar for the reservation.

2.Right-click the selected block of time and then click New Appointment.

The Polycom Office window opens.

3.Continue with step 7 on page 3-3.

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Chapter 3 - Managing Conferences

E-mail Signature

The e-mail received by the meeting invitees contains a signature that includes conference parameters required to start the conference. However a participant may receive an attachment that includes a .plcm file, which contains a ViaVideo link. When the user opens the attachment, the ViaVideo endpoint on his desktop automatically opens and connects to the On Going conference.

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MGC Personal Scheduler Quick Start Guide

Table 3-1 describes the signature fields.

Table 3-1: E-mail Signature Fields

Field

Description

 

 

Conference dial in

This is the conference dial-in number.

number is:

This number is defined in the MCU Properties dialog

 

box. For more information, see Chapter 2, “Adding a

 

New MCU” on page 2-10”.

 

 

Conference IP dial

This is the conference IP dial in number. It is composed

in number is:

of the IP prefix and the conference name on the MCU.

 

The IP prefix is defined in the MCU Properties dialog

 

box. For more information, see Chapter 2, “Adding a

 

New MCU” on page 2-10”.

 

 

Conference Entry

This is the password used by conference participants to

Password

access a conference via the Entry Queue or IVR Queue.

 

 

Conference name

This is the name of the conference as it appears in the

on bridge:

WebCommander site. The name is an automatically

 

generated number.

 

 

Conference ID

A Conference ID is a unique number (Numeric ID)

 

assigned to a conference identifying it to the system. It

 

can be used by the participants to be routed and to

 

access the conference.

 

A Conference ID can be assigned in two ways: Automatic

 

or Manual.

 

To manually assign the Conference Numeric ID, use the

 

number of digits defined in the appropriate flag in the

 

System.cfg file.

 

If the Conference Numeric ID is already in use in another

 

conference, an error message will be displayed.

 

If left blank and the MCU is configured to assign one

 

once the conference is saved to the MCU.

 

Note:

 

If the MCU is configured to support only automatic

 

assignment of Numeric Conference IDs, then this field is

 

disabled and the system will automatically assign a

 

Numeric Conference ID after you save the conference on

 

the MCU.

 

 

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Chapter 3 - Managing Conferences

Table 3-1: E-mail Signature Fields

Field

Description

 

 

Web Office URL: This is a link to your Polycom WebOffice site. This is only applicable if you have WebOffice installed on your computer and you have selected the Polycom WebOffice check box when setting up a reservation.

MGC Manager Reservation Remarks

Details of the conference are retrieved from the MGC Manager. In the On Going Conference Properties dialog box in the Remarks field, a conference reserved with Personal Scheduler is indicated by the words Outlook Reservation, and the conference subject, date and the e-mail address of the organizer is provided, as in the following example:

Outlook Reservation - Subject: Brand Meeting; Date:

09/11/2004 at 11:59 (GMT); Organizer:

John.Smith@polycom.com

To view the reservation remarks:

1.In the MGC Manager, double-click the icon of the MCU on which the Reservation was scheduled.

A list of options appears below the MCU’s icon.

2.Double-click the Reservations icon, or click the plus [+] icon next to the

Reservations icon.

The Reservations list for the selected MCU is displayed.

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MGC Personal Scheduler Quick Start Guide

3.Right click on the Reservation name and select Properties.

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Chapter 3 - Managing Conferences

4.The Properties dialog box opens, displaying the Remarks field.

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MGC Personal Scheduler Quick Start Guide

Modifying Appointments and Meetings

Modifying an Appointment or Meeting in Outlook also modifies the reservation on the MCU.

Appointments and Meetings are modified using the standard Microsoft Outlook conventions. There are two ways to modify the reservation:

From the Appointment/Meeting window

Interactively moving the Appointment/Meeting to the new date and time using drag and drop

After the Appointment or Meeting is modified, a window opens indicating that the reservation has been updated on the MCU.

Canceling Appointments and Meetings

Canceling an Appointment or Meeting in Outlook also deletes the reservation from the MCU.

Appointments and Meetings are cancelled using the standard Microsoft Outlook conventions.

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Chapter 3 - Managing Conferences

Scheduling Recurring Appointments and

Meetings

A recurring appointment or meeting is a reservation that occurs repeatedly. For example, a reservation that occurs on a regular basis, such as a weekly conference, can be designated as recurring. All recurrences are reserved on the MCU.

1.Schedule the Appointment or Meeting as described in “Scheduling Conferences” on page 3-2.

2.Click the Recurrence button.

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MGC Personal Scheduler Quick Start Guide

The Appointment Recurrence window opens.

3.Using the standard Outlook conventions, select the recurrence pattern and range of recurrence options you want.

4.Click OK. The recurring reservations are added to the Appointment or Meeting and a confirmation box opens indicating that the reservation has been made.

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Chapter 3 - Managing Conferences

Modifying Recurring Appointments or Meetings

You can change the appointment time or range the of recurrences for all instances of an Appointment or Meeting. You can update one occurrence, or multiple occurrences.

Modifying a recurring Appointment or Meeting in Outlook also modifies the reservation on the MCU. Appointments and Meetings are modified using the standard Microsoft Outlook conventions.

After one occurrence of the Appointment or Meeting is modified, the following window opens indicating that the reservation has been updated on the MCU.

After all occurrences of the Appointment or Meeting are modified, the following window opens indicating that the reservation has been updated on the MCU.

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MGC Personal Scheduler Quick Start Guide

Canceling Recurring Appointments and Meetings

Canceling a Recurring Appointment or Meeting also deletes the reservation in the MCU. You can cancel one occurrence, or multiple occurrences.

Appointments and Meetings are cancelled using the standard Microsoft Outlook conventions.

After one occurrence of the Appointment or Meeting is cancelled, the following window opens indicating that the reservation has been removed from the MCU.

After all occurrences of the Appointment or Meeting are cancelled, the following window opens indicating that the all occurrences of the reservation have been removed from the MCU.

Canceling Recurring Appointments/Meetings

Canceling a recurring Appointment or Meeting in Outlook also deletes the reservation from the MCU. You can cancel one occurrence or all occurrences.

Recurring Appointments and Meetings are cancelled using the standard Microsoft Outlook conventions.

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Chapter 3 - Managing Conferences

Application Exception

When an exception occurs in the Personal Scheduler/Client an Application Error Information window can appear on screen. The operator/user can choose to send an email to support with information that helps analyze the source of the problem.

This function can be disabled in the Web Server Manager. In the Options menu, select

Administrator Send Email Configuration and clear the Send Email Notification check box.

1.When an exception occurs in the Personal Scheduler/Client application, the Application Error Information dialog box displays.

You can perform any one of the following actions:

Describe the reasons or steps leading to the exception

Enter the destination email address

Enter your contact details

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MGC Personal Scheduler Quick Start Guide

2.Click View Report, to read technical information about the exception. The Crash Report dialog box is displayed.

You can view and read details about the exception.

To return to the Application Error Information, click Back

In the Application Error Information dialog box, click Send Report, to email the report.

When you have sent the email, a confirmation dialog box is displayed.

Click OK to exit.

3.Click Don’t Send, if you do no want to email the report.

Viewing the Report

A crash report can be sent from the Personal Scheduler in an email based on the settings in the Web Server Manager. When enabled, the email sent to the addressee and includes two attachments:

Report file (.rpt) - a text file

Dump file (.dmp) - a source code file (for internal use only)

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Chapter 3 - Managing Conferences

Shown below is an actual email with attachments.

You can view the report (.rpt) file with any text browser as shown below:

The contents of this report is identical to the information that can be viewed in the Crash Report1.rpt file.

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A

Appendix A: Default Templates

There are five default Conference templates included in the MGC

WebCommander database:

COP (Default_COP)

Video (Default_Video)

Audio (Default-Audio)

Software Continuous Presence (SW CP)

Video Switching (Video-Switch)

For a detailed description of these fields, refer to the MGC Manager User’s Guide Volume I.

A-1

Appendix A: Default Templates

Default Conference Template Properties - Default_COP

Parameter

Value

 

 

General

 

 

 

Name

Default_COP

 

 

Remarks

(empty)

 

 

Duration

2:00 Hours

 

 

Billing

(empty)

 

 

Meet Me Per Conf.

Yes

 

 

Entry Queue Access

No

 

 

Conference Entry Password

(empty - to be allocated by

 

system)

 

 

Web/Chairperson Password

(empty - to be allocated by

 

system)

 

 

Start on MCU

Auto

 

 

Numeric ID

(empty)

 

 

Conference User Defined 1-3

(empty)

 

 

Conf. Type

Standard

 

 

Media

Audio, Video

 

 

Networks

IP, ISDN, ATM, MPI

 

 

Video Session

Continuous Presence - Classic

 

 

Participants

None Defined

 

 

Basic

 

 

 

Restricted

No

 

 

Line Rate

384 Kbps

 

 

Video Rate In/Out

(disabled)

 

 

Conference on Port

Yes

 

 

A-2

Parameter

Value

 

 

Same Layout

Yes (greyed out)

 

 

Lecture Mode

None

 

 

Lecturer Name

Auto select (greyed out)

 

 

Timer

(disabled)

 

 

Interval

10 sec. (greyed out)

 

 

FECC/LSD Rate

None

 

 

T120 Rate

None

 

 

Audio Alg.

Auto

 

 

VTX1000

(disabled)

 

 

SilenceIT

Yes (greyed out)

 

 

Pro-Motion

None

 

 

Dual Stream Mode

None

 

 

Video Protocol

Auto

 

 

Video Format

Auto

 

 

Frame Rate

disabled

 

 

Quality

Auto

 

 

Annex P

No

 

 

Annex N

No

 

 

Annex F

No

 

 

Roll Call

No

 

 

Entry Tone

Yes

 

 

End Time Alert Tone

Yes - 5 minutes

 

 

Exit Tone

Yes

 

 

Advanced

 

 

 

A-3

Appendix A: Default Templates

Parameter

Value

 

 

Auto Termination

Yes

 

 

Minutes Before First Join

25

 

 

Minutes After Last Quit

5

 

 

Dial-Out Manually

No

 

 

Allow undefined Participants

Yes

 

 

Min Number of Participants

3

 

 

Max Number of Participants

Auto

 

 

Cascade

None

 

 

Master

None

 

 

Chair Control

None

 

 

Label

None

 

 

Attended

None

 

 

Message Service Name

Empty

 

 

Start Conf. Requires Chairperson

(disabled)

 

 

Terminate After Chairperson Exits

(disabled)

 

 

Mute ‘Meet Me’ Parties

(disabled)

 

 

Lock

No

 

 

On Hold

(disabled)

 

 

Enable Invite

(disabled)

 

 

Talk Hold Time

1.5

 

 

Audio Mix Depth

3

 

 

Encryption

No

 

 

Meet Me Per Conf

 

 

 

Limited Occurrences

(disabled)

 

 

A-4

Parameter

Value

 

 

Number of Occurrences

(disabled)

 

 

Video Layout

 

 

 

Video Layout

5+

 

 

Background

(enabled)

 

 

Layout Border

Yes

 

 

Speaker Notation

Yes

 

 

Recording

 

 

 

Enable Recording

No

 

 

Recording Link Name

Empty

 

 

Start Recording

Immediately (greyed out)

 

 

A-5

Appendix A: Default Templates

Default Conference Template Properties - Default_Video

Parameter

Value

 

 

General

 

 

 

Name

Default_Video

 

 

Remarks

(empty)

 

 

Duration

2:00 Hours

 

 

Billing

(empty)

 

 

Meet Me Per Conf.

Yes

 

 

Entry Queue Access

No

 

 

Conference Entry Password

(empty - to be allocated by

 

system)

 

 

Web/Chairperson Password

(empty - to be allocated by

 

system)

 

 

Start on MCU

Auto

 

 

Numeric ID

(empty)

 

 

Conference User Defined 1-3

(empty)

 

 

Conf. Type

Standard

 

 

Media

Audio, Video

 

 

Networks

IP, ISDN, ATM, MPI

 

 

Video Session

Continuous Presence - Classic

 

 

Participants

None Defined

 

 

Basic

 

 

 

Restricted

No

 

 

Line Rate

384 Kbps

 

 

Video Rate In/Out

(disabled)

 

 

Conference on Port

Yes

 

 

A-6

Parameter

Value

 

 

Same Layout

No

 

 

Lecture Mode

None

 

 

Lecturer Name

Auto select (greyed out)

 

 

Timer

(disabled)

 

 

Interval

10 sec. (greyed out)

 

 

FECC/LSD Rate

None

 

 

T120 Rate

None

 

 

Audio Alg.

Auto

 

 

VTX1000

Yes

 

 

SilenceIT

Yes (greyed out)

 

 

Pro-Motion

None

 

 

Dual Stream Mode

None

 

 

Video Protocol

Auto

 

 

Video Format

Auto

 

 

Frame Rate

Auto

 

 

Quality

Auto

 

 

Annex P

No

 

 

Annex N

No

 

 

Annex F

No

 

 

Roll Call

No

 

 

Entry Tone

Yes

 

 

End Time Alert Tone

Yes - 5 minutes

 

 

Exit Tone

Yes

 

 

Advanced

 

 

 

A-7

Appendix A: Default Templates

Parameter

Value

 

 

Auto Termination

Yes

 

 

Minutes Before First Join

25

 

 

Minutes After Last Quit

5

 

 

Dial-Out Manually

No

 

 

Allow undefined Participants

Yes

 

 

Min Number of Participants

3

 

 

Max Number of Participants

Auto

 

 

Cascade

None

 

 

Master

None

 

 

Chair Control

None

 

 

Label

None

 

 

Attended

None

 

 

Message Service Name

Empty

 

 

Start Conf. Requires Chairperson

(disabled)

 

 

Terminate After Chairperson Exits

(disabled)

 

 

Mute ‘Meet Me’ Parties

(disabled)

 

 

Lock

No

 

 

On Hold

(disabled)

 

 

Enable Invite

(disabled)

 

 

Talk Hold Time

1.5

 

 

Audio Mix Depth

3

 

 

Encryption

No

 

 

Meet Me Per Conf

 

 

 

Limited Occurrences

(disabled)

 

 

A-8

Parameter

Value

 

 

Number of Occurrences

(disabled)

 

 

Video Layout

 

 

 

Video Layout

5+

 

 

Background

(enabled)

 

 

Layout Border

Yes

 

 

Speaker Notation

Yes

 

 

Recording

 

 

 

Enable Recording

No

 

 

Recording Link Name

empty

 

 

Start Recording

Immediately (greyed out)

 

 

Default Conference Template Properties - Default-Audio

Parameter

Value

 

 

General

 

 

 

Name

Default_Audio

 

 

Remarks

(empty)

 

 

Duration

2:00 Hours

 

 

Billing

(empty)

 

 

Meet Me Per Conf.

Yes

 

 

Entry Queue Access

Yes

 

 

Conference Entry Password

(empty - to be allocated by the

 

system)

 

 

Web/Chairperson Password

(empty - to be allocated by the

 

system)

 

 

Start on MCU

Auto

 

 

A-9

Appendix A: Default Templates

Parameter

Value

 

 

Numeric ID

(empty)

 

 

Conference User Defined 1-3

(empty)

 

 

Media

Audio

 

 

Networks

IP, ISDN, ATM, MPI

 

 

Participants

None defined

 

 

Advanced

 

 

 

Auto Termination

Yes

 

 

Minutes Before First Joint

25

 

 

Minutes After Last Quit

5

 

 

Dial Out Manually

No

 

 

Allow undefined Participants

Yes (greyed out)

 

 

Min number of Participants

3

 

 

Max Number of Parties

Auto

 

 

Audio Mix Depth

3

 

 

Encryption

No

 

 

Label

None

 

 

Audio Alg.

56(G.711) - Greyed out

 

 

VTX1000

Yes

 

 

SilenceIT

Yes

 

 

IVR

Yes

 

 

IVR Service Name

(empty - the default service is

 

selected)

 

 

Start Conf. Requires Chairperson

Yes

 

 

Terminate After Chairperson Exits

Yes

 

 

Mute ‘Meet Me’ Parties

No

 

 

A-10

Parameter

Value

 

 

Lock

No

 

 

On Hold

No

 

 

Enable Invite

Yes

 

 

Roll Call

No

 

 

Entry Tone

Yes

 

 

End Time Alert Tone

Yes - 5 Minutes

 

 

Exit Tone

Yes

 

 

Meet Me Per Conf

 

 

 

Limited Occurrences

greyed out

 

 

Number of Occurrences

1

 

 

Recording

 

 

 

Enable Recording

No

 

 

Recording Link Name

Empty

 

 

Start Recording

Immediately (greyed out)

 

 

A-11

Appendix A: Default Templates

Default Conference Template Properties - Software CP

Parameter

Value

 

 

General

 

 

 

Name

SW CP

 

 

Remarks

(empty)

 

 

Duration

2:00 Hours

 

 

Billing

(empty)

 

 

Meet Me Per Conf.

Yes

 

 

Entry Queue Access

No

 

 

Conference Entry Password

(empty - to be allocated by

 

system)

 

 

Web/Chairperson Password

(empty - to be allocated by

 

system)

 

 

Start on MCU

Auto

 

 

Numeric ID

(empty)

 

 

Conference User Defined 1-3

(empty)

 

 

Conf. Type

Standard

 

 

Media

Audio, Video

 

 

Networks

IP, ISDN, ATM, MPI

 

 

Video Session

Continuous Presence - Software

 

 

Participants

None Defined

 

 

Basic

 

 

 

Restricted

No

 

 

Line Rate

384 Kbps

 

 

Video Rate In/Out

(disabled)

 

 

Conference on Port

Yes

 

 

A-12

Parameter

Value

 

 

Same Layout

Yes (greyed out)

 

 

Lecture Mode

None

 

 

Lecturer Name

Auto select (greyed out)

 

 

Timer

(disabled)

 

 

Interval

10 sec. (greyed out)

 

 

FECC/LSD Rate

None

 

 

T120 Rate

None

 

 

Audio Alg.

Auto

 

 

VTX1000

No (greyed out)

 

 

SilenceIT

Yes (greyed out)

 

 

Pro-Motion

None (greyed out)

 

 

Dual Stream Mode

None (greyed out)

 

 

Video Protocol

H.264 (greyed out)

 

 

Video Format

CIF (greyed out)

 

 

Frame Rate

30 pic/sec.

 

 

Quality

Auto

 

 

Annex P

No

 

 

Annex N

No

 

 

Annex F

No

 

 

Roll Call

No

 

 

Entry Tone

Yes

 

 

End Time Alert Tone

Yes - 5 minutes

 

 

Exit Tone

Yes

 

 

Advanced

 

 

 

A-13

Appendix A: Default Templates

Parameter

Value

 

 

Auto Termination

Yes

 

 

Minutes Before First Join

25

 

 

Minutes After Last Quit

5

 

 

Dial-Out Manually

No

 

 

Allow undefined Participants

Yes

 

 

Min Number of Participants

3

 

 

Max Number of Participants

Auto

 

 

Cascade

None

 

 

Master

None

 

 

Chair Control

None

 

 

Label

None

 

 

Attended

None

 

 

Message Service Name

Empty

 

 

Start Conf. Requires Chairperson

(disabled)

 

 

Terminate After Chairperson Exits

(disabled)

 

 

Mute ‘Meet Me’ Parties

(disabled)

 

 

Lock

No

 

 

On Hold

(disabled)

 

 

Enable Invite

(disabled)

 

 

Talk Hold Time

1.5

 

 

Audio Mix Depth

3

 

 

Encryption

No

 

 

Meet Me Per Conf

 

 

 

Limited Occurrences

(disabled)

 

 

A-14

Parameter

Value

 

 

Number of Occurrences

(disabled)

 

 

Video Layout

 

 

 

Video Layout

2, 4 (depending on the number

 

of connected participants)

 

 

Background

No

 

 

Layout Border

No

 

 

Speaker Notation

No

 

 

Recording

 

 

 

Enable Recording

No

 

 

Recording Link Name

Empty

 

 

Start Recording

Immediately (greyed out)

 

 

A-15

Appendix A: Default Templates

Default Conference Template Properties - Video-Switch

Parameter

Value

 

 

General

 

 

 

Name

Video-Switch

 

 

Remarks

(empty)

 

 

Duration

2:00 Hours

 

 

Billing

(empty)

 

 

Meet Me Per Conf.

Yes

 

 

Entry Queue Access

No

 

 

Conference Entry Password

(empty - to be allocated by

 

system)

 

 

Web/Chairperson Password

(empty - to be allocated by

 

system)

 

 

Start on MCU

Auto

 

 

Numeric ID

(empty)

 

 

Conference User Defined 1-3

(empty)

 

 

Conf. Type

Standard

 

 

Media

Audio, Video

 

 

Networks

IP, ISDN, ATM, MPI

 

 

Video Session

Video Switching

 

 

Participants

None Defined

 

 

Basic

 

 

 

Restricted

No

 

 

Line Rate

384 Kbps

 

 

Video Rate In/Out

(disabled)

 

 

Conference on Port

Yes

 

 

A-16

Parameter

Value

 

 

Same Layout

Yes (greyed out)

 

 

Lecture Mode

None

 

 

Lecturer Name

Auto select (greyed out)

 

 

Timer

(disabled)

 

 

Interval

10 sec. (greyed out)

 

 

FECC/LSD Rate

None

 

 

T120 Rate

None

 

 

Audio Alg.

56 (G.722/G.711)

 

 

VTX1000

Yes

 

 

SilenceIT

Yes (greyed out)

 

 

Pro-Motion

None

 

 

Dual Stream Mode

None

 

 

Video Protocol

Auto

 

 

Video Format

Auto

 

 

Frame Rate

disabled

 

 

Quality

Auto

 

 

Annex P

No

 

 

Annex N

No

 

 

Annex F

No

 

 

Roll Call

No

 

 

Entry Tone

Yes

 

 

End Time Alert Tone

Yes - 5 minutes

 

 

Exit Tone

Yes

 

 

Advanced

 

 

 

A-17

Appendix A: Default Templates

Parameter

Value

 

 

Auto Termination

Yes

 

 

Minutes Before First Join

25

 

 

Minutes After Last Quit

5

 

 

Dial-Out Manually

No

 

 

Allow undefined Participants

Yes

 

 

Min Number of Participants

3

 

 

Max Number of Participants

Auto

 

 

Cascade

None

 

 

Master

None

 

 

Chair Control

None

 

 

Label

None

 

 

Attended

None

 

 

Message Service Name

Empty

 

 

Start Conf. Requires Chairperson

(disabled)

 

 

Terminate After Chairperson Exits

(disabled)

 

 

Mute ‘Meet Me’ Parties

(disabled)

 

 

Lock

No

 

 

On Hold

(disabled)

 

 

Enable Invite

(disabled)

 

 

Talk Hold Time

1.5

 

 

Audio Mix Depth

3

 

 

Encryption

No

 

 

Meet Me Per Conf

 

 

 

Limited Occurrences

(disabled)

 

 

A-18

Parameter

Value

 

 

Number of Occurrences

(disabled)

 

 

Video Layout

 

 

 

Video Layout

1x1 (full screen)

 

 

Background

(enabled)

 

 

Layout Border

Yes

 

 

Speaker Notation

Yes

 

 

Recording

 

 

 

Enable Recording

No

 

 

Recording Link Name

Empty

 

 

Start Recording

Immediately (greyed out)

 

 

A-19

Appendix A: Default Templates

A-20