Polycom SpectraLink 8030, SpectraLink 8020 User Manual

991.79 Kb

SpectraLink 8020/8030

WirelessTelephone

and Accessories

Link

5120

 

GUIDE USER TELEPHONE WIRELESS 8020/8030 SPECTRALINK

SpectraLink 8020 Wireless Telephone

SpectraLink 8020

Volume

up

Volume

down

Softkeys

 

Headset

 

jack

 

 

 

 

NavOK

START

 

END

 

 

Nav keys

1

2ABC

3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

 

0

 

FCN

 

LINE

Function key

 

LINE

(FCN)

 

 

Microphone

2

SpectraLink 8030 Wireless Telephone

SpectraLink 8030

Volume

up

Volume

down

Softkeys

 

Headset

 

jack

TALK

 

NavOK

 

 

START

 

END

 

 

Nav keys

1

2ABC

3DEF

4GHI

5JKL

6MNO

7PQRS

8TUV

9WXYZ

 

0

 

FCN

 

LINE

Function key

 

LINE

(FCN)

 

 

Microphone

3

Notice

Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith. Polycom reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Polycom to determine whether any such changes have been made.

No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by Polycom for any purpose, or give rise to any liability of Polycom whatsoever.

Trademark Information

Polycom® and the logo designs SpectraLink®

LinkPlus Link NetLink SVP

Are trademarks and registered trademarks of Polycom, Inc. in the United States of America and various countries. All other trademarks used herein are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more US and foreign patents and/or pending patent applications held by Polycom, Inc.

Model Numbers

Handset models: 802X, 803X

Charger models: PCS1850, PCD1850, PCQ1850

Battery Pack models: PBP0850, PBP1300, PBP1850

4

INTRODUCTION

Your SpectraLink 8020/8030 Wireless Telephone uses radio wave technology to send and receive voice transmissions. It is designed to operate like a cell phone. However, the handset uses the private telephone system installed in your facility and will not operate outside the area covered by this system.

About This Guide

This guide is meant to provide general information about your handset. Contact your system administrator for additional information on how your handset functions within your telephone system. This guide includes information about:

The Handset

Getting Started

Advanced Features

Handset Accessories

Handset Administration

5

TABLE OF CONTENTS

THE HANDSET ..........................................................................

8

Modes of Operation ..............................................................................

8

Menu Navigation .................................................................................

8

Shortcut Keys ..................................................................................

9

Handset Displays ..................................................................................

9

Status Bar Indicators ........................................................................

10

Softkey Labels ...................................................................................

12

GETTING STARTED ................................................................

15

Basic Handset Operation Summary ...................................................

15

ADVANCED FEATURES ..........................................................

21

Facility-Specific Features ....................................................................

21

The Config Menu ................................................................................

21

Toggle Options ...............................................................................

22

Profiles ..........................................................................................

22

Changing Ring Settings ..................................................................

23

Default Profile Settings ..................................................................

23

Config Menu Options ..........................................................................

24

Data Entry and Editing ........................................................................

26

Speakerphone .....................................................................................

27

Predial ................................................................................................

27

Redial .................................................................................................

27

Phonebook .........................................................................................

28

Phonebook List Options .................................................................

28

Phonebook Edit Entry Options ........................................................

29

Speed-Dial .........................................................................................

29

Push-to-talk (PTT) ..............................................................................

31

6

ACCESSORIES .........................................................................

33

Battery Packs ....................................................................................

33

Notes on Battery Packs ..................................................................

34

Charger Models ..................................................................................

34

Charging Status .............................................................................

35

Single Charger ....................................................................................

36

Dual Charger ......................................................................................

37

Quad Charger .....................................................................................

38

Carrying Options ................................................................................

39

Headsets ............................................................................................

39

HANDSET ADMINISTRATION ................................................

40

FAQs ..................................................................................................

40

Specifications ...................................................................................

43

INDEX .......................................................................................

45

CARE OF YOUR HANDSET ......................................................

47

7

The Handset

THE HANDSET

Modes of Operation

Your handset has five modes of operation:

Mode

Description

 

 

Standby

The handset is not in a call or messaging.

Active

A call is coming in, a call is being dialed or

 

the handset is in a call or messaging.

Config menu

User preferences are being accessed in the

 

Config Menu. In this mode the handset is on,

 

but will not receive calls.

Message alert

Custom text messaging applications may be

 

programmed for your facility. This mode is

 

activated through the FCN menu.

Push-to-talk (PTT)

The SpectraLink 8030 Wireless Telephone

 

uses channels for incoming and outgoing

 

radio communication. While PTT is active,

 

the handset is in PTT mode.

Menu Navigation

Nav NavOK

Nav Nav

Nav

8

The navigation keys (Nav keys) just below the softkeys are used to navigate through menu options. These are referred to in this guide as NavS, NavT, NavW, NavX, and NavOK to select.

Shortcut Keys

When a menu is displayed, a shortcut key may be displayed on the right edge of the menu line. Press the corresponding number on the keypad to activate the corresponding menu option.

Handset Displays

The top row of the display provides status indicators for various handset conditions. It is referred to as the status bar.

The middle lines display information about the handset identity, user profile, calls in progress, menu options, and data from telephone system. The bottom row displays softkey labels.

Standby Mode Display

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Extension

 

 

 

 

 

 

 

 

Ext. 555

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

John Doe

 

 

User name

 

 

 

 

 

 

 

 

 

 

User

 

 

07-05 12:19p

 

Date/time

 

 

 

 

 

Profile: Loud

 

profile

 

 

Default PTT

 

 

1: General

 

 

Softkey

 

 

 

 

channel

 

 

 

 

 

 

Spkr Phbk Prof Lock

(model 8030

labels

 

 

 

 

 

 

 

 

 

only)

Press NavW or X to display the second set of available softkeys:

Spdl Redl Cfg

When the handset is in a call or in active mode, information from the telephone system in your facility displays. Information may include extension or telephone number of called or calling party, active line

Handset The

9

The Handset

information, and softkeys that have been programmed by your system administrator. Press FCN to scroll to additional softkey sets.

Status Bar Indicators

Indicator Function

 

 

 

 

 

 

 

 

 

 

 

 

The signal-strength icon indicates the

 

 

 

 

 

 

 

 

 

 

 

 

strength of the signal and can assist the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

user in determining if the handset is moving

 

 

 

 

 

 

 

 

 

 

 

 

out of range.

 

 

 

 

 

 

 

 

 

 

 

 

The voicemail icon is activated when a new

 

 

 

 

 

 

 

 

 

 

 

 

voicemail message is received when this

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

feature is available in your facility.

 

 

 

 

 

 

 

 

 

 

 

 

The battery icon indicates the amount of

 

 

 

 

 

 

 

 

 

 

 

 

charge remaining in the Battery Pack. When

 

 

 

 

 

 

 

 

 

 

 

 

only one level remains, the Battery Pack

 

 

 

 

 

 

 

 

 

 

 

 

needs to be charged.

 

 

 

 

 

 

 

 

 

 

 

 

The speakerphone icon displays when the

 

 

 

 

 

 

 

 

 

 

 

 

speakerphone is active.

 

 

 

 

1

 

 

 

 

 

 

 

The line indicators are associated with

 

 

 

 

 

 

 

 

 

 

 

telephone line status and access.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Up and down arrows are displayed when the

 

 

 

 

 

 

 

 

 

 

 

 

menu has additional options above or

 

 

 

 

 

 

 

 

 

 

 

 

below.

 

 

 

 

 

 

 

 

 

 

 

 

Left or right arrows are displayed during

 

 

 

 

 

 

 

 

 

 

 

 

editing when the cursor may be moved left

 

 

 

 

 

 

 

 

 

 

 

 

or right.

10

Indicator Function

Telephone ring icon. A regular telephone call is coming in.

Messaging ring icon. A call is coming in from a Messaging application.

The PTT ring icon. A PTT call is coming in.

The priority PTT ring icon. A call is coming in on the priority PTT channel. This call will override any other.

Muted The muted indicator displays after the Mute softkey has been pressed. It indicates that the microphone is not transmitting sound. Press the Mute softkey again to unmute the microphone.

Locked Locked indicates that the keypad is locked to prevent accidental activation. Use the Unlk softkey plus the # key to unlock it.

[No Service If warning tones are enabled, an alarm will message] sound and a descriptive message displays

when the handset cannot receive or place calls. You may be outside of the covered area. Walk back into the covered area. The in-service tone indicates service is reestablished.

Handset The

11

The Handset

Indicator Function

The download icon indicates that the handset is downloading code. This icon only appears while the handset is running the over-the-air downloader. It appears to the right of the signal strength icon in the same location as the voicemail icon.

Location Service (RTLS) is enabled.

Softkey Labels

The bottom row of the handset displays labels associated with the four softkeys just below it. When a softkey is active, a label appears to describe its function. Pressing the softkey will activate the feature. When additional softkeys are available, Nav arrows appear to the left and right of the softkey labels. Press NavX or W to view the additional softkey labels.

These are some of the softkeys you will see.

Label

Description

Action

 

 

 

Back

Go back

Returns to the previous menu

 

 

display.

CAPS

Change case

Toggles to allow a change in case

caps

 

when entering alphabetical text.

Cfg

Configure

Opens the Config Menu.

Clr

Clear

Deletes the entry.

12

Label

Description

Action

 

 

 

Cncl

Cancel

Returns to the previous menu display

 

 

without saving any data that might

 

 

have been entered.

Del

Delete

Deletes the character to the left of

 

 

the cursor.

Done

Finished

Exits a list when more than one

 

 

selection is possible.

Edit

Edit

Opens an editing window so you can

 

 

change information about an entry in

 

 

the phonebook.

Exit

Exit

Exits out of the menus.

Lock

Lock Keys

Locks the keypad to prevent

 

 

accidental activation. See Unlk

 

 

softkey below.

Hold

Hold

Places a call on hold.

Mute

Mute

Toggles to mute or unmute the

 

 

microphone.

No

Negative reply

Press tso reply “No” to a displayed

 

 

question.

Phbk

Phonebook

Opens the phonebook.

Play

Play

Plays the selected ring tone.

Prof

Profile

Opens the Profile menu.

Handset The

13

The Handset

Label

Description

Action

 

 

 

Redl

Redial

Displays a list of the last 10 numbers

 

 

dialed.

Save

Save

Saves the current entry to the

 

 

phonebook.

Set

Set

From the speed-dial assignment

 

 

display, opens the phonebook listing

 

 

for assigning a phonebook entry to a

 

 

speed-dial key.

Spdl

Speed-dial

Opens the list of speed-dial

 

 

numbers.

Spkr

Speakerphone

Toggles speakerphone function.

Unlk

Unlock keys

Press Unlk, then the # key to unlock

 

 

a locked keypad.

USB

Active USB port

Displays when the handset is being

 

 

configured via the USB port of the

 

 

Dual Charger.

View

View

Displays information about an entry

 

 

in the phonebook .

Yes

Positive reply

Press to reply “Yes” to a displayed

 

 

question.

14

GETTING STARTED

Your SpectraLink 8020/8030 Wireless Telephone is designed for full mobility within the workplace and operates much like a cell phone. It also interfaces with the telephone system at your workplace and incorporates advanced telephony features. This section covers the basic functions available in every facility. For specific telephony system functions, see the Facility-Specific Features section or contact your system administrator.

Place the handset into the charger for a minimum of two hours. The handset's Battery Pack must be fully charged before its first use. See the section Charger Models for full information.

Basic Handset Operation Summary

If you want to Then

Remove the Press down on the latch on the Battery Pack Battery Pack at the back of the handset and pull the

Battery Pack towards you. The Battery Pack releases outward.

Replace the Battery pack

Slide the lip of the Battery Pack into the bottom of the cavity. Push the top of the Battery Pack until it snaps into place. You should not have to force it into the handset.

Turn handset on Press and hold the END key until two chirps sound.

Started Getting

15

Getting Started

If you want to Then

Turn handset off Press and hold the END key. One chirp will sound. If you are in a call, hang up first, then turn off the handset.

Unlock the keypad Press the Unlk softkey, then #, to unlock the keypad.

Lock the keypad

Make an internal call

Make an external call

Press the Lock softkey.

Press the START key, wait for a dial tone, then dial the extension.

Press the START key, wait for a dial tone, then dial the number just as you would from your desk phone.

Make an emergency call

Open the speed-dial list to determine if you have an emergency speed-dial number that has been programmed by your system administrator. If so, it will appear as the first item on the speed-dial list with a >

in front of it and the programmed keypress as the next character. The ^ represents the volume up and down buttons on the side of the handset. Press the programmed key for 3 seconds to activate the call. See Open the speed-dial list below.

Select a line If multiple lines are available, your telephone system may require you to select a line before dialing a number. Press LINE and the number key corresponding to the desired line. You will hear a dial tone.

16

If you want to Then

Dial a number Once you hear a dial tone, press the number keys to dial the number.

Predial a number From standby mode, press the keypad to

enter up to 28 numbers. Then dial the call by pressing START, NavOK or the Spkr softkey.

Redial a number Press the Redl softkey from standby mode. A

list of recently-dialed numbers displays. Select the number and press START, NavOK or the Spkr softkey.

Make a speed-dial call

Open/edit the speed-dial list

Make a phonebook call

Press and hold the speed-dial key assigned to the number.

Press the Spdl softkey from standby mode.

Press the Phbk softkey from standby mode. Highlight the name and press the START

softkey.

Answer a call The handset will ring or vibrate to alert you of an incoming call. Additionally, a line indicator on the display may flash and the display may show information about the call, such as the caller’s name and

extension.

To answer a call, press the START key and hold the earpiece to your ear. You may also activate the speakerphone function or use a headset.

Started Getting

17

Getting Started

If you want to Then

Answer a call on a If you are on a call and hear subdued second line ringing, a call is coming in on a second line.

The line number on the display may be

flashing. To answer this call, put your first call on hold and press the LINE key, then the

line number of the second call.

Answer with headset

Silence while ringing

Change the ring volume

Press any key (other than END) to answer a call when a headset is plugged in.

Press the END key to silence the ring.

Press the up/down volume buttons on the side of the handset during ringing. The default ring volumes are set in the User Profile menus.

Activate or deactivate the speakerphone

Adjust the speaker volume

Adjust the headset volume

Place a call on hold

Resume a held call

Press the Spkr softkey and speak towards the handset. Note that this feature may be unavailable in your facility.

Press the up/down volume buttons on the side of the handset during the call.

Press the up/down volume buttons on the side of the handset during the call.

Press the Hold softkey.

Press the LINE key followed by the line number key.

18

If you want to Then

Mute the Press the Mute softkey. microphone

End the call Press the END key. Be sure to do this at the end of each call to return to the standby mode.

Change the profile

Edit the phonebook

Display additional features

Press the Prof softkey and use the Nav keys to select a new profile while in standby mode. The selected profile is marked with an asterisk (*).

Press the Phbk softkey from standby mode.

During a call press the FCN key to display the softkeys programmed to additional features available in your facility. These might include transfer, conference, voicemail, etc.

Turn on the backlight The backlight comes on when any key is pressed or when there is an incoming call and stays on for 10 seconds. It turns off after 10 seconds if another key is not pressed within that period.

Started Getting

19

Getting Started

If you want to Then

Use message alerts If programmed in your facility, message alerts may be activated by pressing the designated softkey assigned by the system administrator. Press the FCN key to scroll through the softkey sets.

In certain messaging applications, the back-arrow/asterisk (< *) key is used for left and up navigation and the forward-arrow/ pound (# >) key is used for right and down navigation. Contact your system administrator for detailed information about message alert mode.

20

ADVANCED FEATURES

Facility-Specific Features

Press the FCN key while off-hook or in a call to display the the softkeys programmed for advanced telephony features such as transfer, conference, and voicemail. The features may be activated by pressing the corresponding shortcut key. Contact your system administrator for more information about custom features available in your facility.

The Config Menu

When the handset is in standby mode, press the Cfg softkey to enter the Config Menu. The handset cannot make or receive calls while in the Config Menu. This menu allows you to set user preferences. Refer to the diagrams on pages 24-25.

Menu line

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shortcut

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Config Menu

3

 

 

 

 

 

 

 

 

key

Info line

 

 

 

 

 

 

 

General Settings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lock Keys

 

 

 

 

 

 

 

 

 

 

 

 

User Profiles

 

 

 

 

 

 

 

 

 

 

 

 

Phone Settings

 

 

 

 

 

 

 

 

 

 

 

 

Push-to-talk

 

 

 

 

 

 

 

 

 

 

 

 

Prof

 

Pl

Exit

 

 

Scroll through menu options by using NavS and NavT. When an asterisk (*) appears to the left of an option, it indicates that the option is currently selected. Press the Exit softkey to return to standby mode. Use the Back softkey to return to the previous menu.

Features Advanced

21

Advanced Features

Toggle Options

Some menu options that have only two possibilities operate on a toggle basis. The current setting is shown on the second row of the display, called the info line. Highlight the option and press NavOK to toggle between the settings. For example, when Ring in Headset is the menu option, Ring in Speaker will show on the info line as the active setting. If you select Ring in Headset, Ring in Headset will show on the info line as the active setting and the menu option will toggle to Ring in Speaker.

Profiles

Your handset ring behavior is established by five User Profiles: Silent, Vibrate, Loud, Soft, and Custom. The currently-active user profile is shown on the standby display. The ring behavior can easily be changed by pressing the Prof softkey and selecting a new profile from the list when the handset is in standby mode. The currently-active profile is marked with an asterisk (*).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

User Profiles

3

 

 

 

 

 

Choose a Profile

 

 

 

 

Silent

 

 

 

 

 

 

 

 

Vibrate

 

 

 

 

 

 

*Loud

 

 

 

 

 

 

 

 

Soft

 

 

 

 

 

 

 

 

Prof

P

Back

22

Changing Ring Settings

To change the ring tone or any other ring setting for any profile, go to User Profiles and select the profile. Select Ring Settings and then select Telephone for standard phone calls or one of the Message Alerts for text messages. Then select the ring option you want to adjust. See page 24 for the diagram that shows this sequence graphically.

Default Profile Settings

Setting/Profile

Silent

Vibrate

Soft

Loud

Custom

 

 

 

 

 

 

Ring Cadence

Off

Off

Telephone

Telephone

Telephone

Ring Tone

Tone 1

Tone 1

Tone 1

Tone 1

Tone 1

Ring Volume

1

1

3

7

5

Vibrate Cadence

Off

Telephone

Off

Off

Telephone

Ring Delay

0

0

0

0

5

Noise Mode

Normal

Normal

Normal

Normal

Normal

Headset/Speaker

Speaker

Speaker

Speaker

Speaker

Speaker

Key Tones

Off

Off

On

On

On

Warning Tones

Off

Off

On

On

On

Push-to-talk*

Off

Off

On

On

On

*Push-to-talk is only available on the SpectraLink 8030 model.

Contact your system administrator if you want to reset all user profiles back to these default settings.

Features Advanced

23

Advanced Features

Config Menu Options

Lock Keys

User Profiles

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Silent

 

 

 

 

 

 

Vibrate

 

 

 

 

 

 

Loud

 

 

 

Set as Active

 

 

 

 

 

Soft

 

 

 

 

 

 

 

Ring Settings

 

 

Custom

 

 

 

 

 

 

 

 

Noise Mode

 

 

 

 

 

 

 

 

 

 

 

 

Ring in Headset

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ring in Speaker

 

 

 

 

 

 

Warning Tones

 

 

 

 

 

 

 

 

 

 

 

Key Tones

 

 

 

 

 

 

 

 

 

 

 

Push-to-talk

 

 

 

 

 

continued on next page

Telephone

Message Alert 1

Message Alert 2

Ring Cadence

Ring Tone

Ring Volume

Vibrate Cadence

Ring Delay

24

continued from previous page

Phone Settings

Extension Info

Extension Number

Keypad Autolock

Extension Name

Display Contrast

Use Hearing Aid

Use No Hearing Aid

Startup Song

Play/Inhibit

Predial

Enable/Disable

Push-to-talk

Default Channel

Subscribed Channels

PTT Audio Volume

PTT Tone Volume

System Info

Phone IP Address

SVP IP Address

Firmware Version

Features Advanced

25

Advanced Features

Data Entry and Editing

Enter numbers by pressing the buttons on the keypad. The blinking underscore identifies the current cursor position. When entering alphanumeric strings, the CAPS/caps softkey will appear and may be pressed to toggle between upper and lower-case letters. Enter letters by repeatedly pressing the corresponding key until the desired letter displays on the screen. Use the CAPS softkey to change the case as needed.

To edit during entry, delete the character to the left of the cursor by pressing the Del softkey. To replace an entry, delete all characters by pressing the Clr softkey and then enter the new data. To edit an existing entry, use NavW and NavX to move the cursor position, and then press the Del softkey to delete the character to the left. Insert new data by pressing the buttons on the keypad.

Alphanumeric entries:

Key

caps

CAPS

 

 

 

 

1

1

1

 

2

2 a b c

2 A B C

3

3 d e f

3

D E F

4

4 g h i

4 G H I

5

5 j k l

5

J K L

6

6 m n o

6 M N O

7

7 p q r s

7 P Q R S

8

8 t u v

8 T U V

9

9 w x y z

9 W X Y Z

0

0

0

 

** . - _! $ % & ’ ( ) + , : ; / \ = @ ~

## <space>

26

Speakerphone

Your system administrator can enable or disable the speakerphone mode. If the speakerphone is enabled, it is activated by pressing the Spkr softkey. Press the Spkr softkey again to end speakerphone mode. The audio then transfers to the handset earpiece. When speakerphone mode is disabled, Spkr will not appear as a softkey label.

Predial

Predial is automatically activated when you begin pressing numbers on the keypad while in standby mode. Up to 28 numbers may be pressed. The call is then placed by pressing the START key, NavOK, or the Spkr softkey. Press Save to add the dialed number to the phonebook before placing the call.

Predial may be disabled in the Config Menu.

Redial

The Redl softkey is available in the standby mode. When it is pressed, a list of the last 10 pre-dialed calls will be displayed. Use the Nav keys to highlight the number and press START to dial the number.

You may save any of these numbers to the phonebook by pressing the Save softkey. You may also view any entry already saved in the phonebook by pressing the View softkey.

Features Advanced

27

Advanced Features

Phonebook

The phonebook in your SpectraLink 8020/8030 Wireless Telephone can store up to 20 user-defined numbers. Open the phonebook list by pressing the Phbk softkey from the standby mode or by pressing the Save softkey during predial. You may add, delete, or edit a phonebook entry, open the speed-dial list or start a call from the phonebook.

The phonebook list is sorted alphabetically. If the system speed-dial key has been programmed, it will be listed as the first entry with a greaterthan symbol (>) as the first character. Only the system administrator may change this entry. The <new> option appears until the maximum number of entries has been entered.

Phonebook List Options

If you want to Then

Dial number Press START or the Spkr softkey.

Search for an entry Press the key corresponding to the first letter of the name. Use NavW and NavX to edit the search characters.

View an entry

Enter a new name and number

Press NavOK.

Select the <new> option (if available) and press the Edit softkey to open the enter number display.

Delete an entry Press the Del softkey to delete an entry.

Edit an entry Press the Edit softkey to open the enter number display and edit the existing number. Use the Nav keys to highlight and select an entry. Press the Dial softkey to dial the number.

28

Phonebook Edit Entry Options

If you want to Then

Dial number Press START or the Spkr softkey.

Assign a speed-dial Press the Spdl softkey. Use the Nav keys to number to this entry highlight an empty slot and then press

NavOK.

Edit an entry Press the Edit softkey to open the enter number display and edit the existing number.

Return to Press the Back softkey or NavOK. phonebook list

Speed-Dial

The SpectraLink 8020/8030 Wireless Telephone can assign up to 10 speed-dial keys to numbers entered into the phonebook.

Open the speed-dial list by pressing the Spdl softkey from standby mode. If programmed, the first item on this list is the system-wide speed-dial number set by the system administrator. It is specially marked with a greater-than symbol (>) on the left side of the row. It is usually reserved for emergency situations. This feature is disabled if pre-dial is disabled in the Config menu.

To make a speed-dial call, press and hold the corresponding key for one second. The system (emergency) speed-dial key must be pressed for three seconds. The handset will display the name and number for one second before the call is dialed. You may press END during this second to terminate the call.

Features Advanced

29

Advanced Features

You may also use the Nav keys to highlight a number or listing and then press START or the Spkr softkey to dial the number. The Exit softkey returns you to the standby mode.

A phonebook entry may be assigned to a speed-dial key from the speeddial list. Select the speed-dial key that you wish to assign and then press the Set softkey to open the phonebook list. Use the search routine or the Nav keys to select the desired entry.

Speed Dial Key 3

Choose a Number

>[System Name] [Name]

[Name]

[Name]

Back

Press NavOK to assign the selected name to that speed-dial key. The Back softkey returns you to the speed-dial list. Speed-dial entries may be edited through the phonebook, as described above.

30

Push-to-talk (PTT)

The PTT feature allows SpectraLink 8030 Series Wireless Telephones to operate in a group broadcast mode that allows the handsets to behave like walkie-talkies, where a single handset can transmit to multiple listeners.

1

2

3

1

2

3

1

2

3

1

2

3

1

2

3

4

5

6

4

5

6

4

5

6

4

5

6

4

5

6

7

8

9

7

8

9

7

8

9

7

8

9

7

8

9

*

0

#

*

0

#

*

0

#

*

0

#

*

0

#

Transmitter Receivers

PTT is enabled by the system administrator and set up by the user in the Config Menu. See the Config Menu options for setting up PTT. If the system administrator has disabled PTT, the PTT options will not appear in the Config Menu.

If you want to Then

Make a PTT call To call on the default channel, from standby

mode press and hold the TALK button. Wait for the display to show Transmitting and

then hold the handset approximately two inches from your mouth and speak.

Respond to a PTT call

End a wait period

Select a different PTT channel

Press and hold the TALK button during the 10-second wait period.

Press END.

Press and release the TALK button.Use the Nav keys or volume side buttons to highlight the desired channel. Press TALK to transmit.

Features Advanced

31

Advanced Features

If you want to Then

End one PTT call and Press the END key to exit the PTT call. Press start another one and release the TALK button and select a

different channel from the list. Press and hold the TALK button to begin transmitting on the different channel.

Receive a PTT call while on a telephone call

Transmit on the priority channel

End a PTT call

Change the

PTT volume

Press the END key to end the telephone call. Now you can hear the PTT call.

Press and release the TALK button. Select the priority channel from the list. Press and hold TALK, then speak.

Press the END key to exit the PTT call.

Press the up/down volume buttons on the side of the handset while transmitting or receiving a PTT call.

Answer a telephone call during a PTT transmission

Start a telephone call during a PTT transmission

Turn off PTT

Subscribe to additional PTT channels

Press the START key. PTT transmissions will be pre-empted by the telephone call.

Press the START key and dial the number. PTT transmissions will be pre-empted during the telephone call.

Change to a different profile (Silent and Vibrate disable PTT by default).

Press the Cfg softkey to open the Config Menu and select Push-to-talk.

Select Subscribed Channels and then select the channels you want to add. Subscribed channels are marked with an asterisk (*).

32

ACCESSORIES

Accessories for the SpectraLink 8020/8030 Wireless Telephone include three different charger models, three different Battery Pack models, headsets and several carrying options.

Battery Packs

The Battery Packs must be recharged periodically. Each type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state. Three Battery Pack options are available.

Type

Talk Time

Standby Time

Charging Time

 

 

 

 

Standard

4 hours

80 hours

2 hours

Extended

6 hours

120 hours

3 hours

Ultra-Extended

8 hours

160 hours

4 hours

The Battery Pack icon on the status row indicates the charge amount remaining. Additionally the handset will sound warning tones and display the Battery Low message when there are fewer than two minutes of talk time remaining.

A melody will play when the handset is powered on for the first time after being fully charged, unless this feature has been disabled. Each Battery Pack type has a different melody.

See your system administrator if you have questions about the type of Battery Pack you have been issued.

The type of Battery Pack is printed on the label. Remove the Battery Pack and view the label to determine the type of Battery Pack you have been issued.

Accessories

33

Accessories

The Battery Pack can be changed while the call is still in progress. Do not press END. Quickly remove the discharged Battery Pack and replace with a charged Battery Pack, press END to turn the handset back on and then press START to resume the call.

Notes on Battery Packs

Battery Pack life will vary depending on handset model and features and system infrastructure.

Maximum Battery Pack performance is achieved after a few charge/discharge cycles.

If multiple Battery Packs are supplied with your handset, Polycom recommends that each be fully charged upon receipt to prolong battery life. Battery Packs will slowly lose charge if unused. To maintain battery potential, charge unused Battery Packs occasionally or alternate Battery Pack use.

After a length of time Battery Packs will lose the ability to maintain a charge and to perform at maximum capacity and will need to be replaced. This is normal for all batteries.

If your Battery Pack requires replacement, contact your system administrator.

Charger Models

Three charger models are available for the SpectraLink 8020/8030 Wireless Telephone. The Single Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. The Quad Charger can charge up to four Battery Packs at a time. Any SpectraLink 8020/8030 Battery Pack can be charged in any charger.

The Single and Dual Chargers allow the handset to remain operative in speakerphone mode or with a headset while charging. Handsets may be charged while in standby mode, while in an active call or while turned off.

34

Place the Single or Dual Charger on a flat, horizontal surface. Plug the power supply into the charger and into an appropriate wall outlet. The Quad Charger may be mounted on a horizontal or vertical surface.

Charging Status

The handset display and the LED on the Dual and Quad Chargers indicate whether or not charging is occurring or completed or if a Battery Pack failure has been detected.*

Handset/LED

Charging Status

Charging The Battery Pack in the handset is charging.

LED Solid On

Note that in the Dual Charger, the handset’s Battery Pack takes charging precedence, and when it is finished charging, the single Battery Pack in the rear slot will charge.

Charge Complete

LED Off

The Battery Pack in the handset has finished charging.

Battery Pack fully charged, empty slot, or unit is not powered.

Battery Failure Error. Battery Pack not able to be charged. LED Flash Reinsert Battery Pack or replace Battery

Pack.

* Note: the Single Charger does not have an LED indicator.

Accessories

35

Single Charger

Accessories

 

1

2ABC

3DEF

 

 

 

4GHI

5JKL

 

6MNO

 

 

 

 

7PQRS

8TUV

9WXYZ

 

 

<*

0

 

# >

 

 

 

 

FCN

LINE

The Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the handset's Battery Pack is being charged. The handset may also be charged while it is in standby mode or turned off.

Place the handset in the Single Charger facing forward. While the handset is charging in standby mode, it will display its extension number and Charging…. An animated charge icon will indicate that charging is in progress. The handset is fully operational and will ring if called. When the handset is charging while turned off, only Charging… will display and no calls will be received. The dots will be racing during the charging cycle.

When the handset is fully charged, Charge Complete will display.

No charging information will display during an active call.

36

Dual Charger

 

1

2ABC

3DEF

 

 

 

4GHI

5JKL

 

6MNO

 

 

 

 

7PQRS

8TUV

9WXYZ

 

 

<*

0

 

# >

 

 

 

 

FCN

LINE

LED indicator

The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priority when both slots are occupied.

Place the handset in the front slot, facing forward. The Battery Pack alone snaps into the charging bay as shown in the illustration.

The LED indicates the status of the Battery Pack in the rear bay. The handset displays its charging status as described for the Single Charger.

When the handset is fully charged or is removed, the Battery Pack in the rear bay will begin charging.

Note that the time it takes for the Battery Pack to charge will be lengthened if its charging cycle is interrupted by the placement of a handset in the front slot.

Accessories

37

Quad Charger

Accessories

The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface.

The Battery Pack snaps into the charging slot. The LED above the occupied bay indicates the charging status of the Battery Pack in the bay.

A flashing LED may indicate a Battery Pack failure. Verify the condition of the Battery Pack by the following procedure before replacing it. First check the Battery Pack in a different bay or substitute another charger and repeat the operation that caused the failure. If the same Battery Pack lights a steady LED when inserted in a different bay or charger, the first charger may be faulty. Contact your system administrator for service information.

38

Carrying Options

The following options are available for handset protection and easy handset carrying and removal.

Belt clip: Spring-loaded plastic belt clip that attaches to the back of the handset.

Swivel belt clip: Swivel-style belt clip that attaches to the back of the handset with full 360 degree swivel or eight-position ratchet options. Swivel carrying case: Black leather case with keypad cover and swivel-style quick release belt clip.

Holster: Black holster with belt clip.

Cord lanyard: Nylon cord lanyard with quick disconnect. Coiled lanyard: Plastic coiled lanyard with clothing clip.

Headsets

Polycom offers optional headsets (for North America only) for use in noisy environments or if you need to have your hands free while talking on the handset.

To use the headset, simply plug it into the jack on the right side of the handset.

While using a headset, the handset will ring according to the user profile setting established in the Headset/Speaker Ring option. The external ring will ring according to the setting of the profile.

The headsets offered by Polycom have been laboratory tested and work properly with the SpectraLink 8020/8030 Wireless Telephone. Polycom does not recommend using other headsets.

Accessories

39

Administration

HANDSET ADMINISTRATION

FAQs

How does the handset power off and power on?

The END key is the power on/power off key. Press and hold it to turn the handset on. Turn the handset off from the standby mode by pressing and holding the END key. If you are in an active call, end the call by pressing the END key. This returns the handset to the standby mode, then press END again to turn the handset off.

How do I place a call and terminate a call?

To place a call, press the START key and then dial the number. End the call by pressing the END key. You can also use the speakerphone (Spkr softkey) instead of the START key.

Can I change the ring?

The ring is fully adjustable and may be set differently for different profiles. For a complete explanation of how to change the ring, see the Profile Settings section of this guide.

How do I change the voice volume and the ringing volume?

Whether using a headset, the speakerphone, or the internal speaker, the speaker volume for the current call may be raised or lowered by pressing the up and down volume buttons on the side of the handset.

The volume buttons may be pressed while the handset is ringing to raise or lower the ring volume, which also changes the ring volume setting in the current profile.

40

What is the range of the SpectraLink 8020/8030 Wireless Telephone?

As barriers affect radio transmission, there is no single answer for this question. Normally, you can expect the same range as with any other wireless device. However, if your facility has metal walls or other materials that inhibit radio waves, the range will be reduced.

How do I charge the Battery Pack?

The Battery Pack in the handset may be charged in a Single or Dual Charger without being removed from the handset by simply placing the handset into the charger. A spare Battery Pack may be charged in the rear bay of the Dual Charger or in a Quad Charger.

How long does the Battery Pack hold a charge?

There are three different Battery Pack models and each has a different charge capacity. The type of Battery Pack is printed on the label. Remove the Battery Pack and view the label to determine the type of Battery Pack you have been issued.

Type

Talk Time

Standby Time

Charging Time

 

 

 

 

Standard

4 hours

80 hours

2 hours

Extended

6 hours

120 hours

3 hours

Ultra-Extended

8 hours

160 hours

4 hours

Administration

41

What features (transfer, mute, etc.) are available and how are they activated?

Active call features such as Mute and Hold are available by pressing the softkey programmed to the feature. Additional features, such as Transfer and Conference, are locally programmed and usually activated by pressing the FCN key and then the softkey that corresponds to the programmed feature. Contact your phone system administrator for detailed information on how to access these features in your facility.

Can I use the SpectraLink 8020/8030 Wireless Telephone at home?

Access points installed in your facility transmit the radio waves emitted by your SpectraLink 8020/8030 Wireless Telephone to the telephone system in your facility which links the handsets to each other and to the rest of the world. The handset operates only within range of these access points and therefore will not work in your home.

How should I clean the handset?

Wiping the handset surface with a water-dampened cloth or paper towel will remove most films or residues. If the soiling is too stubborn for plain water, a mild detergent solution may be used. A spray cleaner may be used with care. Do not spray at an angle. Do not allow liquid cleaners to seep into keypad. Be sure to wipe away any detergent residue with a clean water-dampened cloth. Do not immerse in any fluid.

Administration

42

Specifications

Radio mode

802.11b, 802.11g

2.4–2.4835 GHz

(set by system

802.11a

5.150–5.250 GHz

administrtator)

 

5.250–5.350 GHz

 

 

5.470–5.725 GHz

 

 

5.725–5.825 GHz

Transmission type

Direct-sequence spread spectrum (DSSS)

Transmit data rate

Up to 54 Mb/s

 

Radio QoS

SpectraLink Voice Priority (SVP)

Wireless security

Wired Equivalent Privacy (WEP), 40-bit and 128-

 

bit; Cisco FSR; WPA-PSK, WPA2-PSK

FCC certification

Part 15.247

 

Management

DHCP, TFTP

 

Voice encoding

G.711, G.729a/ab

 

VoIP Protocols

SpectraLink Radio Protocol (SRP)

Transmit power

Up to 100 mW (set by system administrator).

Display

Up to five lines of text plus two icon status rows

 

and one row for softkey labels.

SpectraLink 8020

Wireless Telephone

dimensions

SpectraLink 8030

Wireless Telephone

dimensions

SpectraLink 8020

Wireless Telephone

weight

SpectraLink 8030

Wireless Telephone

weight

5.4" x 2.0" x 0.9" (13.7 x 5.1 x 2.3 cm)

5.7" x 2.0" x 0.9" (14.5 x 5.1 x 2.3 cm)

3.9 oz. ( 110.6 g) with Standard Battery Pack

4.2 oz. (119.1 g) with Standard Battery Pack

43

Administration

Notes:

Administration

44

INDEX

A

Accessories Battery Packs 33

Carrying options 39 Chargers 34 Headset 39

Active mode 8 Administration

Care of handset 47 FAQs 40

Handset Operation Summary 15–20 Specifications 43

Answer call First line 17

Second line 18 Via headset 18

B

Backlight 19

Battery Packs

Charging 35–38, 41–42

Charging status 35 Dual Charger 37 Options 33

Quad Charger 38 Remove/replace 15 Single Charger 36

C

Care of handset 47 Carrying options 39 Chargers

Charging status 35 Cleaning the handset 47 Dual Charger 37

Quad Charger 38

Single Charger 36 Use of 34–38

Cleaning handsets and chargers 42 Config menu

Default profile settings 23 Defined 21

Entering 21

Mode 8

Options diagram 24, 25 Profiles 22

D

Data entry 26 Data entry table 26

Dial call

Outgoing calls 16–17, 40 Via phonebook 28

Displays, handset 9

E

Edit

Arrows during 10 Data entry 26 Phonebook 28 Speed-dial number 29

Emergency call 16 External call 16

F

Features

Config menu 21

Config menu options 24 Data entry and editing 29 Display additional 19 Facility-specific 21 Phonebook 28

Predial 27 Push-to-talk (PTT) 31 Redial 27 Speakerphone 27 Speed-dial 29

H

Handset Operation Summary 15–20 Hang up 16, 19

Headset Answer 18

Cleaning connector 47 Profile setting 23

Use of 39

Volume 18

45

Volume with 40 While charging 34, 36

Hold

Place a call on 18 Softkey label 13

I

Internal call 16

K

Keypad

Cleaning 42, 47 Cover 39 Illustration 2, 3

Lock 9, 11, 16

Unlock 14, 16

M

Menu navigation 8 Modes of operation 8 Mute

On status bar 11

Softkey label 13 Use of 19, 42

N

Navigation 8

P

Phonebook Call 17 Edit 19

Edit entry options 29 Features 28

List options 28 Open 13

Save to 27

Predial

Use of 17, 27 Push-to-talk (PTT)

Defined 31 Mode 8

Operation summary 31

R

Range 41 Redial

Softkey label 14 Use of 17, 27

S

Shortcut key 9, 21 Softkey

Active 12 Labels 12, 14

Speakerphone Answer with 17 Icon 10

Softkey label 14

Use of 18, 27, 40

Volume with 40 While charging 34, 36

Specifications 43 Speed-dial

Open speed-dial list 17, 28

Softkey label 14 Use of 17, 29

Standby mode 8

Status indicators 10–12 System administrator 5

U

User profile Changing 19

Headsets and 39 Setting 22–23

V

Volume Changing 40

Headset 18

Ring 18, 23

46

CARE OF YOUR HANDSET

Avoid dropping the handset or knocking it against hard surfaces. Carrying the handset in a holster or carrying case will help protect it.

There are no serviceable parts in the handset or chargers. You should not open the handset case or disassemble the chargers. Doing so will void your warranty.

Turn off the handset and unplug chargers before you clean them. Take care not to exert undue pressure on charger electrical contacts while wiping.

Wiping the handset surface with a water-dampened cloth or paper towel will remove most films or residues. If the soiling is too stubborn for plain water, a mild detergent solution may be used. A spray cleaner may be used with care. Do not spray at an angle. Do not allow liquid cleaners to seep into keypad. Be sure to wipe away any detergent residue with a clean waterdampened cloth. Do not immerse.

Should the headset connector become dirty, you may experience a scratchy or intermittent signal. To clean the connector, dip the non-padded end of a wooden or paper cotton swab stick in isopropyl alcohol. Gently insert in the connector and twist, repeating several times. If available, blow compressed air into the connector to clear debris.

Keep the headset jack covered when it is not in use.

Using a carrying case may help protect the surfaces and help prevent liquids (e.g., rain) from entering the interior of the handset.

If your handset interior gets wet, do not try to accelerate drying with the use of an oven or a dryer as this will damage the handset and void the warranty. Instead, do the following:

1.Immediately power off the handset.

2.Remove the Battery Pack from handset.

3.Shake excess liquid from the handset.

4.Place the handset and Battery Pack in an upright position in an area that is at room temperature and has good airflow.

5.Let the handset and Battery Pack dry for 72 hours before reconnecting the Battery Pack and/or powering on the handset.

If the handset does not work after following the steps listed above, contact your phone system administrator for servicing information.

47

Contact Information

Please contact your Polycom Authorized Reseller for assistance. Polycom, Inc.

4750 Willow Road, Pleasanton, CA 94588 http://www.polycom.com

Copyright Notice

Copyright © 2007, 2008 Polycom, Inc.

All rights reserved under the International and pan-American Copyright Conventions.

No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Polycom, Inc.

Do not remove (or allow any third party to remove) any product identification, copyright or other notices.

Every effort has been made to ensure that the information in this document is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom, Inc.

1725-36023-001 Revision C