Polycom MGC-100, MGC-50 User Manual 2

0 (0)

MGC-50/MGC-100

Getting Started Guide

Version 8.0

Copyright © 2006 Polycom, Inc.
All Rights Reserved
Catalog No. DOC2102C
Version 8.0
Proprietary and Confidential
use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject
to change without notice and does not represent a commitment of any type on the part of Polycom, Inc. Polycom and Accord are
registered trademarks of Polycom, Inc.
Notice
While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of
printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or corrections to the information contained in
this document may be incorporated into future issues.
Portions, aspects and/or features of this product are protected under United States Patent Law in accordance with the claims of
United States Patent No: US 6,300,973; US 6,496,216; US 6,757,005; US 6,760,750; and US7,054,820.
PATENT PENDING
Regulatory Notices
United States Federal Communication
Commission (FCC)
Part 15: Class A Statement. This equipment has
been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC
Rules. Test limits are designed to provide reasonable
protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate
radio-frequency energy and, if not installed and used
in accordance with the instruction manuals, may
cause harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the
user will be required to correct the interference at his
or her own expense.
Part 68: Network Registration Number. This
equipment is registered with the FCC in accordance
with Part 68 of the FCC Rules. This equipment is
identified by the FCC registration number.
If requested, the FCC registration Number and REN
must be provided to the telephone company.
Any repairs to this equipment must be carried out by
Polycom Inc., or our designated agent. This
stipulation is required by the FCC and applies during
and after the warranty period.
United States Safety Construction Details
Unit is intended for RESTRICTED ACCESS
LOCATION.
Unit is to be installed in accordance with the
National Electrical Code.
The branch circuit overcurrent protection shall
be rated 20 A for the AC system.
This equipment has a maximum operating
ambient of 40°C, the ambient temperature in
the rack shall not exceed this temperature.
For DC system only:
Use 10 AWG copper conductors.
Connect to a reliably grounded 48 V DC SELV
source.
Caution: This equipment has a connection
between the grounded conductor of the DC
supply circuit and the grounding conductor. See
Installation Instructions.
This equipment shall be located in the same
immediate area (such as, adjacent cabinets or
any other equipment that has a connection
between the grounded conductor of the same
DC supply circuit and the grounding conductor,
and also the grounding connection of the DC
system.) The DC system shall not be grounded
elsewhere.
Canadian Department of Communications
This Class [A] digital apparatus complies with
Canadian ICES-003.
Notice: The Industry Canada label identifies certified
equipment. This certification means that the
equipment meets telecommunication network
protective, operational and safety requirements as
prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The
Department does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities
of the local telecommunications company. The
equipment must also be installed using an acceptable
method of connection. The customer should be
aware that compliance with the above conditions may
not prevent degradation of service in some situations.
Repairs to certified equipment malfunctions, may give
the telecommunications company causes to request
the user to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe
system, if present, are connected together. This
precaution may be particularly important in rural
areas.
Caution: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or
electrician, as appropriate.
EC Mark R&TTE Directive
Polycom Inc., declares that the MGC-50 and
MGC-100 with NET-2/4/8 card is in conformity with
the following relevant harmonized standards:
EN 60950: 1992 Including Amendments 1,2,3 & 4
EN 55022: 1994
EN 50082: 1997
Following the provisions of the Council Directive
1999/EC on radio and telecommunication terminal
equipment and the recognition of its conformity.
Russian Communication Certificate
The MGC-100 and MGC-50 comply with the Russian
Ministry of Communication requirements stated in
certificate OC/1-MM-15.
Regulatory Notices
i

Table of Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
MGC Unit Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
MGC-50/MGC-100 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Network Equipment, Numbers and Addresses . . . . . . . . . . . . . . . . . . 1-6
Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
MGC-100 Components Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
MGC-50 Components Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
MGC Unit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Initial System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Initial IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Installing the MGC Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Starting the MGC Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Defining an MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Connecting to an MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Configuring the Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Defining an ISDN Network Service . . . . . . . . . . . . . . . . . . . . 3-9
Defining Spans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Defining Dial-In Numbers . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Defining the Gateway Range . . . . . . . . . . . . . . . . . . . . . . . 3-19
Completing the ISDN Network Service Definition . . . . . . 3-19
Assigning the ISDN Network Service to the ISDN Network
Interface Module (Net-2/Net-4/Net-8) . . . . . . . . . . . . . . . . . 3-19
IP Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Assigning Network Services to the IP/IP+ Cards . . . . . . . . . 3-50
About Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
On-Demand (Reservation-less) Conferencing . . . . . . . . . . . . . . . . . . 4-1
Ad Hoc Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Meeting Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Scheduled Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
MGC-50/MGC-100 Getting Started Guide
ii
Video Conference Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Entry Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Reservation Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Default Reservation Templates . . . . . . . . . . . . . . . . . . . . . . . 5-1
Starting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Viewing the Conference Dial-in Properties . . . . . . . . . . . . . . 5-4
Connecting to a Conference/Entry Queue . . . . . . . . . . . . . . . . . . . . . 5-5
Dialing-in to a Conference/Entry Queue . . . . . . . . . . . . . . . . 5-5
Monitoring On Going Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
General Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Monitoring a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Listing Participants in the Browser and Status Panes . . . . 5-10
Participant Level Monitoring . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Operations Performed During On Going Conferences . . . . . . . . . . 5-13
Adding a Participant to a Conference . . . . . . . . . . . . . . . . . 5-13
Defining Dial-out Participants . . . . . . . . . . . . . . . . . . . . . . 5-13
Making Dial-Out Connections . . . . . . . . . . . . . . . . . . . . . . . 5-18
Disconnecting Participants . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Muting a Participant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Locking and Unlocking a Conference . . . . . . . . . . . . . . . . . 5-21
Changing the Conference Duration . . . . . . . . . . . . . . . . . . . 5-22
Terminating a Conference Manually . . . . . . . . . . . . . . . . . . 5-24
Changing the Layout in a Continuous Presence Conference 5-25
Defining a New Audio Conference . . . . . . . . . . . . . . . . . . . . . 6-1
Defining a New Audio Only Entry Queue . . . . . . . . . . . . . . . . . . . . . 6-1
Defining an On Going Audio Conference . . . . . . . . . . . . . . . . . . . . . 6-5
Defining a New Audio Only Meeting Room . . . . . . . . . . . . . . . . . . . 6-9
Defining a New Video Conference . . . . . . . . . . . . . . . . . . . . . 7-1
Defining a New Video Entry Queue . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Setting an Entry Queue as Default . . . . . . . . . . . . . . . . . . . . . 7-4
Creating a Target Conference from an Entry Queue . . . . . . . . . . . . . 7-5
Creating an On Going Video Conference . . . . . . . . . . . . . . . . . . . . . 7-6
iii
Defining a New Video Meeting Room . . . . . . . . . . . . . . . . . . . . . . . 7-12
Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Resource Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Resources Report - Network Resources . . . . . . . . . . . . . . . . . 8-3
Resource Report - Network Resources Details . . . . . . . . . . . 8-4
Resources Report - Media Resources . . . . . . . . . . . . . . . . . . . 8-5
Media Resources Area Parameters Description . . . . . . . . . . 8-5
Port-Unit Allocation Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Listing the Installed Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
MCU Faults Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Reset MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Obtaining Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
MGC-50/MGC-100 Getting Started Guide
iv
1-1
1

Before You Begin

This Getting Started Guide provides information on the installation and
basic operation of your MGC-50/100. For more information on defining and
running conferences, defining IVR services and managing the system, refer
to the MGC Manager Users Guide Volumes I & II and the MGC
Administrator’s Guide included with the system. References to the relevant
chapters of these guides are included throughout this Getting Started Guide.

System Overview

The MGC-50 and MGC-100 are high performance, high capacity multi-
network solutions that provides you with feature-rich, and easy-to-use
multipoint voice, video and gateway conferencing.
The system meets International Telecommunication Union -
Telecommunication Standardization Sector, (ITU-T, formerly CCITT)
standards for multipoint multimedia bridging devices, and meets ETSI
standards for telecommunication products. The MGC-100 DC also meets
the NEBS Compliant Standard (when so ordered) for our clients based in the
United States.
The flexible architecture in the system is designed to accommodate users’
changing multipoint needs. This system utilizes a modular “universal slot”
platform that allows the formation of different configurations based on
users’ individual port capacity and functionality requirements.
This is an example of the notes that you may encounter throughout this guide.
Chapter 1 - Before You Begin
1-2

MGC Unit Main Features

The MGC unit offers the following features:
Supports a large number of ports (48 for the MGC-50, 96 for the MGC-
100) running at 128 Kbps
Universal slots, telco grade high availability with hot-swappable
modules, redundancy, on-line upgrading and dynamic resource
allocation
Support for standard network interfaces (ISDN, ATM, T1-CAS, LAN
and V.35 serial) for the easy integration of conference elements into
external network management and billing systems
Support for up to 16 operator workstations (PCs) connected to either a
local or remote MCU; each operator workstation can be connected to
several MGC units
Multirate conferencing and Transcoding (audio and video, including
high bit rate video and data bit rate conversion)
Channel aggregation according to H.221, BONDING and Multirate (H0)
Automatic rate detection upon endpoint connection to the conference
H.320/H.323 video, T.120 data and Greet and Guide conferencing
Quality of Service for IP networks
Enhanced Continuous Presence (multi-image video)
Ad Hoc conferencing
IVR (Interactive Voice Response)
Windows 95®/Windows 98®/Windows NT®/Windows 2000®/
Windows XP® based operator station
Multiple operators per conference
Multiple conferences and MCUs per operator
TCP/IP - LAN - Internet access
Supports serial communication (V.35/RS-530/RS-449) (optional)
MGC-50/MGC-100 Getting Started Guide
1-3

MGC-50/MGC-100 Specifications

Table 1-1 lists the specifications of the MGC-50 and the MGC-100 units.
Table 1-1: MGC Unit Specifications
Physical MGC-50 MGC-100 MGC-100 NEBS
Height
16 16 21
Width
15, 19 with
mounting plate
21, 23
with
mounting
plates with
unit at 90%
21, 23 with
mounting plates
Depth
19.5 19.5 19.5
Weight Up to 24 kg Up to 48 kg Up to 58 kg
Free space above the
MCU rack
3 in standard
installations
3
standard
installation,
9
if a MPI-
8
is to be
fitted
It is recommended
for the installer to
refer to the NEBS
Standards
H.323 Protocols MGC-50/MGC-100
Audio G.711, G.722 (48), G.722.1, G.728, G. 723.1, G.729,
Siren 7, Siren 14
Video H.261, H.263 (Annexes N, F, P)
Data T.120
H. 320 Protocols MGC-50/MGC-100
Audio G.711, G.722 (48), G.722.1, G.728, G. 723.1, Siren
7, Siren 14
Video H.261, H.263 (Annexes N, F, P), H.264
Data T.120
Cascading H.243
Chapter 1 - Before You Begin
1-4
Channel aggregation H.221, BONDING, Multi-Rate (H0)
Network Interfaces MGC-50/MGC-100
Network interfaces ISDN:
T1 PRI, E1 PRI, Multirate ISDN, NFAS, Leased
lines-T1/E1, Switched 56
IP (H.323 and SIP):
LAN
T1-CAS
T1-CAS lines for Audio Only connections
ATM :
25 (FVC.COM), 155 (FVC.COM)
Serial:
V.35, RS449, RS530/A
External
Communications
MGC-50/MGC-100
Data rates 56 Kbps - 1920 Kbps (E1)
Network interfaces ISDN T1/ E1, ATM-25 (First Virtual), ATM-155 (First
Virtual), T1-CAS, LAN, serial (MPI)
MGC Manager control
connection
An independent LAN connection (separate from the
conferencing connection)
Clock synchronization Synchronizes to an external network
Local/Remote External
Equipment
MGC-50/MGC-100
Operator workstations LAN/RS-232/Modem/Internet
Reservation systems LAN/Internet/Modem
Environment MGC-50/MGC-100
Operating temperature 10°–40°C (50°–104°F)
Storage temperature -40°–70°C (40°–158°F)
Relative humidity 15%-90% no condensing
Operating altitude Up to approx. 3,000m (10,000ft)
Table 1-1: MGC Unit Specifications
MGC-50/MGC-100 Getting Started Guide
1-5
Storage altitude Up to approx. 12,000m (40,000ft)
Operating ESD +8kV
Storage ESD +15kV
Conference Setup MGC-50/MGC-100
Integrated scheduler Yes
API to 3rd party
reservation systems
Yes
Diagnostics MGC-50/MGC-100
Power up Yes
On-line Yes
Remote Yes
Serviceability /
Reliability
MGC-50/MGC-100
Hot swappable modules Yes
Front panel removable
modules
Yes
Power Supply MGC-50 MGC-100
DC Input - -48 VDC
AC Input 100-240 VAC,
50/60 Hz
Power Consumption MGC-50 MGC-100
AC Maximum Power
consumption
AC Voltage - 10
Amp at 100
VAC, 5 Amp at
240 VAC
protected by a
15 Amp circuit
breaker.
AC Voltage - 15 Amp at 100
VAC and 7.5 Amp at 220
VAC protected by a 15 Amp
circuit breaker.
DC Voltage - 42 Amp at 48
VDC protected by a 50 Amp
circuit breaker.
Table 1-1: MGC Unit Specifications
Chapter 1 - Before You Begin
1-6

Network Equipment, Numbers and Addresses

Obtain the following information from your network administrator:
IP address for the MGC-50/MGC-100
Subnet Mask for the MGC-50/MGC-100
Default Gateway IP address (optional)
Gatekeeper IP address, if applicable
DNS IP address, if applicable
SIP server IP address, if applicable
For ISDN configurations, obtain the following equipment and information
from your network service provider:
PRI line(s) or Leased Line(s)
Directory number range(s)
Switch Type
Line Coding
Line Framing
Numbering Plan
Numbering Type
If the MGC-50/100 has to be connected to the public ISDN network, an
external CSU or similar equipment is needed.
2-1
2

Hardware Description

The following components make up the MGC unit:
Main Control Module
Backplane
Power Supply Module(s)
Fans
Alarms port
Functional Modules
ISDN/T1-CAS Net-2/4/8
IP/IP+ cards
MUX
MUX+
Audio+12/24, Audio+24/48, Audio+48/96
Standard Video
Video+
Data
Input/Output cards
Chapter 2 - Hardware Description
2-2

MGC-100 Components Location

Figure 2-1 shows the front panel of the MGC-100. The front panel provides
access to the Main Control Module, the Functional Modules, and the Power
Supply Modules. Status LEDs on the Main Control Module, Functional
Modules, and Power Supply Modules indicate the status of the system.
Figure 2-1: MGC-100 Front Panel
Power Supply Module Handle
Ejectors
LEDs
Disk Drive
Main
Control
Module
COM Port
Power
L1
L2
L3
Critical
Major
Minor
L0
PWR
IN
OUT
CONT
MGC-100
ACCORD
PWR
IN
OUT
PWR
IN
OUT
Line A
Line B
Stby
Fail
Active
Stby
Fail
Active
Stby
Fail
Active
Stby
Fail
Active
Stby Stby
Fail Fail
Active Active
Stby
Fail
Active
Stby Stby
Fail Fail
Active Active
Stby
Fail
Active
Stby Stby
Fail Fail
Active Active
Stby
Fail
Active
Stby
Fail
Active
Stby
Fail
Active
E1 MUX MUX DATA DATA
VIDEO VIDEO VIDEO AUDIOVIDEO AUDIO
Stby
Fail
Active
AUDIO
AUDIO
Functional Modules
Line 6
Line 7
Line 8
Line 3
Line 4
Line 5
Line 1
Line 2
Line 6
Line 7
Line 8
Line 3
Line 4
Line 5
Line 1
Line 2
Line 6
Line 7
Line 8
Line 3
Line 4
Line 5
Line 1
Line 2
NET-8NET-8 NET-8
MGC-50/MGC-100 Getting Started Guide
2-3
Figure 2-2 shows the rear panel of the MGC-100. The rear panel provides
access to the network I/O card connectors. I/O cards are inserted via the rear
panel. In addition, the rear panel houses the main power switch, AC inlet,
fans, the fuse, additional communications ports and alarm ports. The Alarms
port provides dry contacts for critical, major, and minor alarms.
Figure 2-2: MGC-100 Rear Panel with External Connectors
LANALARMSCOM 1COM
MUSIC
LINE IN
AC Inlet
Main Switch
and Circuit Breaker
Main Control
Module Cover
Network
Connectors
RS232
Connectors
Fan
Dry Contacts RJ45 Connector
Slot A
10/100 Mbits
Chapter 2 - Hardware Description
2-4
Figure 2-3 shows the front panel of the MGC-100 NEBS Standard. The front
panel, as in the MGC-100, provides access to the Main Control Module, the
Functional Modules, and the Power Supply Modules. Status LEDs on the
Main Control Module, Functional Modules, and Power Supply Modules
indicate the status of the system.
.
Figure 2-3: MGC-100 NEBS Standard Front Panel
Power Supply Module Cover
Floppy Disk Drive
COM Port
Power
L1
L2
L3
Critical
Major
Minor
L0
CONT
Line A
Line B
Stby
Fail
Active
Stby
Fail
Active
Stby
Fail
Active
Stby
Fail
Active
Stby Stby
Fail Fail
Active Active
Stby
Fail
Active
Stby Stby
Fail Fail
Active Active
Stby
Fail
Active
Stby Stby
Fail Fail
Active Active
Stby
Fail
Active
Stby
Fail
Active
Stby
Fail
Active
NET-E1
MUX MUX DATA DATA
VIDEO VIDEO VIDEO AUDIOVIDEO AUDIO
Stby
Fail
Active
AUDIO
AUDIO
Line 6
Line 7
Line 8
Line 3
Line 4
Line 5
Line 1
Line 2
Line 6
Line 7
Line 8
Line 3
Line 4
Line 5
Line 1
Line 2
Line 6
Line 7
Line 8
Line 3
Line 4
Line 5
Line 1
Line 2
NET-8NET-8 NET-8
Ejectors
LEDs
Main
Control
Module
Functional Modules
MGC-100
MGC-50/MGC-100 Getting Started Guide
2-5
Figure 2-4 shows the rear panel of the MGC-100 NEBS Standard.
The rear panel, as in the standard MGC-100, provides access to the
network I/O card connectors and fans. I/O cards are inserted via the
rear panel.
Figure 2-4: MGC-100 NEBS Standard Rear Panel with External Connectors
Chapter 2 - Hardware Description
2-6

MGC-50 Components Location

Figure 2-5 shows the front panel of the MGC-50. The front panel provides
access to the Main Control Module, the Functional Modules, and the Power
Supply Module. Status LEDs on the Main Control Module, Functional
Modules, and Power Supply Module indicate the status of the system.
Figure 2-5: MGC-50 Front Panel
Ejectors
Floppy Disk Drive
Main
Control
Module
COM Port
Power
L1
L2
L3
Critical
Major
Minor
L0
CONT
MGC-50
PWR
OUT
Stby
Fail
Active
Functional Modules
Line 6
Line 7
Line 8
Line 3
Line 4
Line 5
Line 1
Line 2
StbyStby
FailFail
ActiveActive
StbyStbyStby
FailFailFail
ActiveActiveActive
Stby
Fail
Active
Stby
Fail
Active
VIDEOVIDEO VIDEOVIDEOAUDIOAUDIO
MG-323PRI-8
LEDs
POLYCOM
MGC-50/MGC-100 Getting Started Guide
2-7
Figure 2-6 shows the rear panel of the MGC-50. I/O cards are inserted via the
rear panel. The rear panel also provides access to the fans, power supply
module, network connections, additional communications ports, the main
power switch, AC inlet, and fuse.
Figure 2-6: MGC-50 Rear Panel with External Connector
AC Inlet
Main Switch
Fuse
IO Card
Slot A
Fan
RJ45
Connector
LAN
COM 1
Main Control
Module Cover
Chapter 2 - Hardware Description
2-8

MGC Unit Components

The following table describes the MGC components. A more detailed
description is found in the MGC-50/MGC-100 Hardware & Installation
Manual.
Table 2-1: MGC Component Description
MGC
Component
Description
Control Module The Main Control Module performs the conference setup
and termination and resource allocation in both the
MGC-100 and the MGC-50.
Backplane The backplane is an electronic circuit board into which
The Network Interface Module, the Main Control Module,
Functional Modules, and I/O cards are plugged so the
various modules can communicate with each other. The
Backplane is based on the “universal slot” concept, where
any card can be inserted in any slot.
Power Plane The Power Plane is a conducting layer providing power to
the components. It is part of the Backplane and is
designed to accommodate hot swapping of power
supplies.
Power Supply
Modules
The Power Supply Module is located underneath the Main
Control Module and the Functional Modules and is
connected to the backplane. It provides power to the
Backplane by means of a power bus. Both MGC units
(MGC-100 and MGC-50) operate at 100-240 volts AC 50/
60 Hz.
Fans Three (MGC-100) or two (MGC-50) fans are mounted at
the bottom of the rear panel.
Alarms Port In the MGC-100 an Alarms port is located on the Main
Control Module. The dry contacts on the rear panel of the
MGC-100 are for connecting to the customer’s alarm
system.
MGC-50/MGC-100 Getting Started Guide
2-9
Functional
Modules
The Functional Modules, also known as cards, perform
the various audio, video, and data processing functions
for the MGC unit. Both the MGC-100 and the MGC-50
use the same functional modules.Any module can be
inserted into any slot and servicing can be performed
while the system is in operation. The MGC-100 can
contain up to 16 Functional Modules and the MGC-50 can
contain up to 8 Functional Modules.
Input/Output (I/O)
Cards
Input/Output (I/O) Cards connect the Functional Modules
to external systems and networks.
Table 2-1: MGC Component Description
MGC
Component
Description
Chapter 2 - Hardware Description
2-10
3-1
3

Initial System Configuration

The MGC-50/MGC-100 requires basic configuration before you can start
running conferences.

Initial IP Configuration

The system is shipped with a default IP address: 129.254.4.8. Ordinarily,
you need to change the MCU’s default IP address to the IP address
appropriate for the site's LAN. This section describes how to modify it using
a monitor and terminal to connect directly to the MCU.
To modify the MCU default IP address to the site’s IP address:
1. Remove the Main Control Module cover.
Figure 3-1: MGC-100 Rear Panel
Initial IP
Configuration
Installing the
MGC Manager
Connecting
to an MCU
Configuring the
Network Services
Defining an MCU
Starting the MGC
Manager
NET
A
B
LANALARMSCOM 1COM
MUSIC
LINE IN
L
N
K
T
/
R
KB0
10/100 Mbits
MGC-50/MGC-100 Getting Started Guide
3-2
Figure 3-2: MGC-50 Rear Panel
2. Connect a monitor and the keyboard to the appropriate connectors in the
MCU.
Figure 3-3: Attaching the Monitor and Key Board to the MGC-100
LANCOM 1
LNK
T
/
R
KB0
NET
A
B
LANALARMSCOM 1COM
MUSIC
LINE IN
L
N
K
T/R
KB0
L
NK
T
/
R
KB0
Chapter 3 - Initial System Configuration
3-3
Figure 3-4: Attaching the Monitor and Key Board to the MGC-50
3. Insert the DOS diskette into the MCU diskette drive.
4. Reset the MCU (by turning it off and then on), or if it is turned off, turn it
on. The command line is displayed.
5. Type C:\>dir mcu\cfg and press Enter.
6. Type C:\>\mcu\cfg>edit lan.cfg and press Enter.
The Edit screen opens displaying the IP configuration parameters.
7. Move the cursor to the appropriate line and enter the new IP Address.
If required, modify the Subnet Mask and the Default Gateway values.
8. Save the new IP configuration and exit the DOS editor.
9. Disconnect the monitor and keyboard from the MCU, and mount the
Main Control Module cover back to its place.
10. Restart the MCU.
LAN
COM 1
LNK
T
/
R
KB0
L
NK
T/R
KB0
MGC-50/MGC-100 Getting Started Guide
3-4

Installing the MGC Manager

To configure and control the MGC unit and to setup conferences you must
install the MGC Manager software on a customer-provided computer or
server. Up to 30 MGC Manager-enabled PCs can be connected to each
MGC-50 or MGC-100. A single MGC Manager-enabled PC can manage
multiple MGC systems.
To install the MGC Manager software:
1. Insert the software CD into the CD drive.
2. On the Start menu, click Run.
The Run dialog box opens.
3. Type D:\SETUP (where D is the name of the CD drive), and then click
OK.
The installation wizard starts and the License Agreement window opens.
4. Click Ye s to agree to the terms of the agreement or No to exit the
installation.
If you clicked Ye s, the We lc o me window opens.
5. Click Next.
Installing the
MGC Manager
Initial IP
Configuration
Connecting
to an MCU
Configuring the
Network Services
Defining an MCU
Starting the MGC
Manager
Chapter 3 - Initial System Configuration
3-5
The User Information screen opens.
6. Enter your name and the name of your company in the appropriate
boxes.
For a standard installation, enter Polycom in the Serial box.
7. Click Next.
Follow the on-screen instructions to complete the installation process.
At the end of the installation procedure, the Setup Complete window
opens.
8. Click Finish.
The MGC Manager software is now installed on your computer.
MGC-50/MGC-100 Getting Started Guide
3-6

Starting the MGC Manager

Once the MGC Manager application is installed, it can be used to set up and
monitor multipoint audio and video conferences, and to perform system
configuration activities for the MGC unit to which it connects.
To start the MGC Manager application:
On the Start - Programs menu, click MGC Manager ver 8.0, and then
click MGC Manager ver 8.0.
The MGC Manager main window opens.
Starting the MGC
Manager
Installing the
MGC Manager
Initial IP
Configuration
Connecting
to an MCU
Configuring the
Network Services
Defining an MCU
Main Menu
Toolbars
Status pane
Monitor pane
Browser
pane
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