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BLUETOOTH® HEADSET

User Guide Guía del Usuario

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TABLE OF CONTENTS

Welcome

3

What is Bluetooth?

3

 

 

Package Contents & Features

4

Charging

5

 

 

Pairing

6

proper fit

8

 

 

Headset Controls

9

Indicators

11

 

 

Range

11

Hands-FreeFeatures

12

 

 

Multipoint (Using more than one Bluetooth device)

13

Accessories Available for purchase

14

 

 

Troubleshooting

15

Product Specifications

16

 

 

Technical Assistance

16

Limited Warranty

16

 

 

Important Safety and Operational Information

17

Regulatory Notices

19

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Plantronics Voyager 520

Welcome

Thank you for choosing the Plantronics Voyager™ 520 headset. To get the most from your new headset, we recommend that you take the following steps:

1.Read this User Guide, including all the safety information at the end of this guide, before you use your headset.

2.If you need assistance, please do the following:

Follow the steps in the “Troubleshooting” section on page 15.

Contact the Plantronics Technical Assistance Center at 866-363-BLUE(2583) or visitwww.plantronics.com/support.

3.Visit www.plantronics.com/productregistration to register your headset online, so we can provide you with the best possible service and technical support.

NOTE: If you are considering returning the product, please contact the Technical Assistance Center first.

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What is Bluetooth?

Bluetooth wireless technology provides a way for devices to communicate with each other usingshort-rangeradio frequency instead of wires.

Any two Bluetooth devices can communicate as long as they both have Bluetooth turned on, they are within range and they have been paired–aquick “handshake” process that connects the two devices.

Bluetooth range is up to 33 feet (10 meters). Obstructions, such as walls or other electronics devices, can cause interference or shorten the effective range. For optimal performance, place your headset and phone on the same side of your body.

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Package Contents & Features

3 4

5

2

 

 

1

 

 

6

1.

Call control button

 

 

7

8

2.

Wind screen

 

 

3.

Adjustable ear loop

 

 

4.

Ear tip

1

 

5.

Charging jack

 

 

 

 

 

6.

Noise canceling

 

 

 

microphone

 

 

7.

AC charger 100 – 240V

 

 

8.

Desktop charging cradle

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Plantronics Voyager 520

Charging

Before you use your headset for the first time, charge it for at least 1 hour. It takes approximately 2 hours to fully charge your headset.

While your headset is charging the indicator glows red. When your headset is fully charged, the indicator turns off.

There are two ways to charge the headset:

Use the AC charger to connect directly to a power outlet.

Use the desktop charging cradle with the AC charger.

1.Turn the charging cradle upside down and slide off the cover.

2.Insert the AC charger cable into the charging cradle.

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1

3.Slide the charging cradle cover back into place.

4.Plug the AC charger into a power outlet.

5.Insert the headset into the charging cradle.

 

 

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1

2

5

 

 

3

Warning: Do not use your headset while it is connected to the charger.

Check the charge level

When you turn on the headset, the indicator flashes red to show the charge level.

Red Flashes

Battery Level

1

Less than 1/3 full

2

1/3 to 2/3 full

3

More than 2/3 full

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Plantronics Voyager 520

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Pairing

Pairing is the process of introducing your headset to your phone. Before using your headset for the first time, you must pair it with your Bluetooth phone. Normally you need to pair your headset with your phone only once. To see a demo of the pairing process, visitwww.plantronics.com/EasyToPair.

QuickPair™ Technology

Your new headset includes Plantronics QuickPair technology to simplify the Bluetooth setup process. The first time you turn your headset on, your headset automatically enters pairing mode for 10 minutes. Once paired successfully, your headset stays on for instant use.

If not sucessfully paired after 10 minutes, your headset automatically powers off. When you turn the headset on again, it automatically goes into pairing mode until successfully paired with a Bluetooth phone.

To pair your headset for the first time:

1. Turn ON theBluetooth feature on your phone.

3

2

4

 

 

1

TIP: For most phones, select Settings/Tools > Connections >Bluetooth > On. See your phone’s user guide for more information.

2.Press and hold the call control button to turn on your headset. (The indicator flashes red/blue to show that the headset is on and in pairing mode.)

TIP: If you don’t see the red/blue flash, press and hold the call control button to turn your headset off, and then press and hold the call control button again until you see the red/blue flash.

3.Use the commands on your phone to locate your headset.

TIP: For most phones, select Settings/Tools > Connections >Bluetooth > Search > 5XXPlantronics. See your phone’s user guide for more information.

4.When prompted for the passkey, enter 0000.

When pairing is successful, the indicator on your headset flashes blue. Your headset is now connected and ready to use.

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Plantronics Voyager 520

Subsequent Pairing

If you’ve already paired your headset with another device, or you have trouble pairing your headset, follow these steps:

1.Turn ON the Bluetooth feature on your phone.

TIP: For most phones, select Settings/Tools > Connections > Bluetooth > On. See your phone’s user guide for more information.

2.Turn the headset off by pressing and holding the call control button until the indicator turns red and then turns off.

3.Turn the headset back on by pressing and holding the call control button until the indicator flashes red/blue. The headset is now in pairing mode.

4.Use the commands on your phone to locate your headset.

TIP: For most phones, select Settings/Tools > Connections >Bluetooth > Search > 5XXPlantronics. See your phone’s user guide for more information.

5.When prompted for the passkey, enter 0000.

When pairing is successful, the indicator on your headset flashes blue. Your headset is now connected and ready to use.

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proper fit

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1.

to wear it on your right ear.

 

 

Lift the ear loop.

 

 

2.

Swivel the ear loop to the right to wear it on your left ear, or swivel it to the left

 

 

Right

Left

3.Place the ear loop behind your ear.

4.Rotate the headset so that the speaker rests comfortably in your ear.

5.Align the microphone with the corner of your mouth.

TIP: Callers can hear you best when you point the microphone towards the corner of your mouth.

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Headset Controls

Action

Steps

Turn on the

Press and hold the call control button until the indicator

headset

glows blue. The indicator then flashes red up to three

 

times to show you the battery charge level.

 

See “Check the charge level” on page 5 for details.

Turn off the

Press and hold the call control button until the indicator

headset

glows red. When the power is off, the indicator stays off.

Answer a call

Briefly press the call control button.

Reject a call

Press the call control button for 2 seconds to reject the call.

End a call

Briefly press the call control button.

Make a call

The call automatically transfers to your headset after you

 

enter the number on your phone and press send.

Adjust volume

Push the call control button up to increase the listening

 

volume or down to decrease the volume.

 

See volume warning on page 17.

Transfer a call

Press and hold the call control button until you hear a

from the headset

long low tone.

to the phone

 

Transfer a call

Briefly press the call control button.

from the phone

 

to the headset

 

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Tips

If you’re wearing the headset, you hear ascending tones when the power turns on and descending tones when the power turns off.

When you receive a call, your phone may ring before your headset rings. Wait until you hear the ring in your headset before you press the call control button to answer the call.

For best performance, position your phone on the same side of your body as your headset.

To quickly re-connectto your recently used device that is within range, briefly press the call control button.

To cancel an outgoing call, briefly press the call control button.

If your phone supports voice dialing see Hands-FreeFeatures on page 12 for instructions.

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Indicators

Action

Light

Tone

Charging

Solid red

None

Fully charged

None

None

Low battery

Double red flash every 10 seconds

2 high tones every

 

 

10 seconds

Pairing

Flashes red and blue

1 low tone

Paired

Flashes blue

1 low tone

Turning on

Solid blue for 2 seconds

Ascending tones

Standby

Blue flash every 10 seconds

None

Missed call

Flashes purple every 10 seconds

None

Out of range

None

1 high tone

Back in range

1 blue flash

1 low tone

Turning off

Solid red for 4 seconds

Descending tones

Tip: To reset the missed call indicator, press the call control button once.

Range

To maintain a connection, keep your headset within 33 feet (10 meters) of the Bluetooth device. If there are obstacles between your headset and the device you may experience interference. For optimal performance, place your headset and phone on the same side of your body.

As you move out of range, audio quality degrades. When you are far enough away to lose the connection, you hear a high tone in the headset. The headset attempts to reconnect after 30 seconds. If you move back in range later, you can manually reconnect by pressing the call control button.

NOTE: Audio quality is also dependent upon the device with which the headset is paired.

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Hands-FreeFeatures

If your phone and your wireless service provider both support hands-freeoperation, you can use the following features:

Action

Steps

Redial the last number

Press the call control button twice. You hear a high

you called

tone after each press.

Voice activated dialing

When the headset is on, press and hold the call

 

control button for about 2 seconds until you hear

 

1 low tone.

Reject a call

When your headset rings, press and hold the call

 

control button for about 2 seconds until you hear

 

1 low tone.

TIP: When you reject a call the caller goes to voice mail.

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Plantronics Voyager 520

Multipoint (Using more than one Bluetooth device)

Plantronics Voyager 520 supports multipoint technology which enables you to use one headset between two different mobile phones.

Pair another Bluetooth device

Repeat the pairing steps with the new device. See “Subsequent Pairing” on page 7 for instructions.

Initiate a call

The headset initiates a call on the device you most recently used. To use the second phone, initiate the call using the controls on the second phone. The second phone forms a link with the headset.

Answer a call

An incoming call from either phone rings through to your headset.

To answer a call, press the call control button.

Answer a call while talking on the other device

To answer the second call, the first call must be terminated. There is no function for placing one call on hold while answering another call from the headset.

Press the call control button once to hang up the existing call, and then press the call control button again to answer the new call from the other phone.

Wait for the beep and then answer the second call by pressing the call control button again.

Some devices may require an additional button press to support this function and/or an additional press to reestablish the Bluetooth link after terminating the second call.

If you choose not to answer the second call, and you have voice mail on the second device, the call will go to voice mail.

Note: Multipoint technology may not be supported by some devices or phone manufacturers.

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Plantronics Voyager 520

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Accessories Available for purchase

USB charging cable model # 69519-01

Vehicle power charger

Vent clip cradle

model #69520-01

model #72323-01

To order, please contact your Plantronics supplier or go to www.plantronics.com.

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Plantronics Voyager 520

Troubleshooting

Problem

Solution

My headset does not

Make sure the headset is fully charged.

work with my phone.

Make sure headset is paired with the phone you are

 

 

trying to use.

 

Headset was not in pairing mode when mobile phone

 

menu selections were made. See “Pairing” on page 6.

 

Incorrect menu selections were made on your mobile

 

phone. See “Pairing” on page 6.

Your phone did not

Turn both your phone and headset off and on, and then

locate the headset.

repeat the pairing process on page 6.

I could not enter my

Turn both your phone and headset off and on, and then

password.

repeat the pairing process on page 6.

I cannot hear caller/

The headset is not turned on. Press the call control but-

dialing tone.

ton for approximately 2 seconds until you hear a tone or

 

see the indicator glow blue.

 

Your headset is out of range. Move the headset closer to

 

the phone or Bluetooth device.

 

Your headset battery is drained. Charge your battery using

 

the AC charger. See “Charging” on page 5.

 

The listening volume is too low. Press the upper end of

 

the volume button to increase the sound you hear in the

 

headset.

 

 

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Product Specifications

Talk time*

battery enables up to 8 hours

Standby time*

battery enables up to 180 hours

Charge time

2 hours for full charge

Range

up to 33 feet (10 meters)

Headset weight

16 grams

Power requirements

 

Battery type

Lithium ion polymer

Storage/

50F–104F(10C – 40C)

Usage Temperature

 

Version

Bluetooth 2.0

Bluetooth Profiles:

Headset Profile (HSP) for talking on the phone.

 

Hands-freeProfile (HFP) for talking on the phone

 

and operating the phone.

 

 

* Performance may vary by device.

Technical Assistance

The Plantronics Technical Assistance Center (TAC) is ready to assist you. Call 866-363-BLUE(2583) or visit us on the Web at www.plantronics.com/support. You can also call the Technical Assistance Center for accessibility information.

Limited Warranty

This warranty covers defects in materials and workmanship of products manufactured, sold or certified by Plantronics which were purchased and used in the United States and Canada.

The warranty lasts for one year from the date of purchase of the products.

This warranty extends to you only if you are the end user with the original purchase receipt.

We will, at our option, repair or replace the products that do not conform to the warranty. We may use functionally equivalent reconditioned/refurbished/ remanufactured/pre-ownedor new products or parts.

To obtain service in the U.S., contact Plantronics at (866) 363-BLUE(2583). To obtain service in Canada call (800)540-8363.

THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Please contact your dealer or our service center for the full details of our limited warranty, including items not covered by this limited warranty.

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Plantronics Voyager 520

Important Safety and

Operational Information

Please read the following safety and operational instructions before using your Bluetooth headset. Keep these instructions for future reference. When using yourBluetooth headset, these basic safety precautions and warnings should be followed to reduce the risk of fire, electric shock, injury to persons and damage to property.

This symbol identifies and alerts the user to the presence of important safety warnings.

WARNINGS

CHILDREN. Never allow children to play with the product– small parts may be a choking hazard.

Check local laws regarding use of a mobile phone and headset while driving. If you use the headset while driving, ensure your attention and focus remain on driving safely.

Observe all signs that require an electrical device or RF radio product to be switched off in designated areas, such as hospitals, blasting areas, potentially explosive atmospheres, and aircraft. On aircraft, obey the airline regulations for use of wireless equipment.

To reduce the risk of electric shock, explosion or fire use only the supplied charger or Class 2 AC adapter to charge the headset. Ensure that the voltage rating (e.g. 120v, 60 Hz) corresponds to the power supply you intend to use.

Do not disassemble the AC adapter as this may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock or fire when the product is subsequently used.

Do not insert anything into the product because this may cause damage to the internal components or cause injury to you.

Avoid contact with liquids. Do not locate this product near water, for example, near a bathtub, or sink, in a wet basement, or near a swimming pool.

Discontinue use of product and contact Plantronics if the product overheats, has a damaged cord or plug, if the product has been dropped or damaged, or if the product has come into contact with liquids.

Exposure to high volume sound levels may damage your hearing. Although there is no single volume setting that is appropriate for everyone, you should always use your headset or headphones with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels. The louder the volume, the less time is required before your hearing could be affected. You may experience different sound levels when using your headset or headphones with different devices. The device you use and its settings affect

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the level of sound you hear. If you experience hearing discomfort, you should stop listening to the device through your headset or headphones. To protect your hearing, some hearing experts suggest that you:

1.Set the volume control in a low position before putting the headset or headphones on your ears.

2.Limit the amount of time you use headsets or headphones at high volume.

3.Avoid turning up the volume to block out noisy surroundings.

4.Turn the volume down if the sound from the headset or headphones prevents you from hearing people speaking near you. See www. plantronics.com/healthandsafety for more information on headsets and hearing.

BATTERY WARNINGS

To reduce the risk of fire or injury to persons, read and follow these instructions.

Charge the headset according to the instructions supplied with the unit.

Do not expose the battery to high temperatures.

Do not puncture or otherwise damage the battery. The cell contains corrosive materials which may damage eyes and skin and may be toxic if swallowed.

Do not short-circuitthe battery, as this may result in a sudden rise in temperature.

Do not incinerate the battery.

Never put batteries in mouth. If swallowed, contact your physician or local poison control center.

Dispose or recycle the battery according to local and regional regulatory requirements.

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Plantronics Voyager 520

Regulatory Notices

FCC Requirements Part 15

Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the radio or television off and on, the user is encouraged to try to correct interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an outlet on another circuit.

4.Consult the dealer or an experienced radio/TV technician for help.

Exposure To Radio Frequency Radiation

This device and its antenna must not be collocated or operated in conjunction with any other antenna or transmitter. To comply with FCC RF exposure requirements, only use supplied antenna. Any unauthorized modification to the antenna or device could void the user’s authority to operate this device.

Industry Canada Radio Equipment

The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause

interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. “Privacy of communications may not be ensured when using this telephone.” This product meets the applicable Industry Canada technical specifications of the RSS210.

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Plantronics Voyager 520

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ESPAÑOL

CONTENIDO

Bienvenido

21

¿Qué es la tecnología Bluetooth?

21

 

 

Contenido del paquete y funciones

22

Carga

23

 

 

Vinculación

24

Ajuste correcto

26

 

 

Controles de los auriculares

27

Indicadores

29

 

 

Alcance

29

Características de manos libres

30

 

 

Multipunto

31

Accesorios Disponibles para compra

32

 

 

Solución de problemas

33

Especificaciones del Producto

34

 

 

Asistencia técnica

34

Garantía limitada

34

 

 

Información importante sobre la seguridad y el funcionamiento

35

Avisos sobre normativas

37

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Plantronics Voyager 520