W430
Savi® W430
Wireless Headset System
User Guide
Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W430
(D100 USB Adapter + WH210 Headset) Wireless Headset System.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by country. DECT 6.0 devices are
generally authorized for use in The Americas. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may disrupt
telecommunications networks and devices, and can subject you to fines and penalties by regulatory agencies. For specific countries in
which DECT 6.0 devices may be lawfully used, please consult the following:
http://www.dect.org/content.aspx?id=28
Plantronics Savi User Guide
Contents
1 Package Contents and Features .................................4
1.1 USB Adapter ............................................................ 4
1.2 Headset ................................................................... 4
2 Set Up .........................................................................6
2.1 Connecting USB Adapter to PC .............................. 6
2.2 Connecting Power Supply to Charger Base ............ 6
2.3 Docking and Charging Headset ............................... 6
2.4 Fitting Headset ........................................................ 7
3 Using Your Headset System ........................................8
Powering Up Headset .................................................... 8
Placing, Answering and Ending Calls with PC .............. 8
4 System Information .......................................................... 9
USB Adapter Indicator Light .......................................... 9
Muting a Headset Call ................................................... 9
Subscribing a Master Headset .................................... 10
Conferencing In Up to Three Additional Headsets ...... 10
Switching Between Wideband and Narrowband
audio ............................................................................ 10
Setting the Range ........................................................ 10
Ending Subscription .................................................... 10
Placing the Headset in Sleep Mode ............................ 10
Talk Time ...................................................................... 11
Headset Button Functions ........................................... 11
Headset Indicator Light ............................................... 11
Toggling On/Off Headset In-Use Indicator Light ......... 11
Headset Tones ............................................................. 11
Out of Range Warning ................................................. 11
Low Battery Warning ................................................... 11
Mute Warning .............................................................. 11
5 Plantronics Software Platform ...................................12
Softphone Support
Plantronics Update Manager ....................................... 12
Plantronics Control Panel
Battery Life
Devices Tab ................................................................. 13
Applications Tab
Preferences Tab
About Tab
Help for Device Settings - USB Adapter ..................... 16
Help for Device Settings - Advanced .......................... 16
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6 Troubleshooting and Common Questions .................17
Plantronics Savi User Guide
1 Package Contents and Features
1.1 Savi W430 USB Adapter and Charger
USB Adapter
Base Power Supply
1.2 Savi WH210 Headset
Headset with Pre-Installed Eartip
Charger Base
USB Charging Cable
Extra Eartips
Plantronics Savi User Guide 4
Savi USB Adapter Features
Indicator Light
Subscription Button
Savi WH210 Headset Features
Volume Up Button
Volume Down Button
(also controls mute)
Call Control Button
Indicator Light
Microphone
Plantronics Savi User Guide 5
2 Set Up
2.1 Connecting USB Adapter to PC
1 Insert the USB adapter into USB Port on PC. The indicator
light on the USB adapter will be solid red to indicate the USB
adapter is powered on and will turn solid green when it finds
the headset.
NOTE The headset may have to be charged before the USB
adapter can find it.
2.3 Docking and charging headset
1 Gently push the headset into the charging cradle.
The charging indicator light on the charger base will flash
green to indicate that the headset battery is charging.
2 Charge for at least 20 minutes prior using for the first time.
A full charge takes 3 hours. The indicator light will turn solid
green.
2 The USB adapter can be folded as shown.
IMPORTANT NOTE For best performance it is recommended
that Windows is updated with Service Pack levels listed below:
Microsoft Windows
Microsoft Windows Vista
®
XP Service Pack 3 (SP3) or later
®
Service Pack 1 (SP1) or later
2.2 Connecting Power Supply to Charger
Base
1 Connect the base power supply into the power jack on
the charger base.
CHARGING TIME
20 min .....................
Minimum charge
before first use
3 hours ...................
Full charge
Charging
Indicator Light
NOTE The USB charging cable can also be used to charge the
headset. To successfully charge your headset with the USB cable
the PC must be on and in an active state (not standby). The
charging time will vary according to the number of other devices
drawing power from the PC’s USB port(s).
2 Connect the power supply to the outlet. The charging
indicator light will be solid green.
Plantronics Savi User Guide 6
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