Pitney Bowes DM500, DM550 User Manual 2

DM500™ and DM550™ Series

Digital Mailing System

DM500™ Series Mailing System

DM550™ Series Mailing System

Shown with Weigh-On-The-Way®

Operator Guide

US English Version

SV61436 Rev. D

SV61436 Rev. D ©2009 Pitney Bowes Inc.

All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes.

We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.

Due to our continuing program of product improvem ent, equipment and material specifications as well as performance features are subject to change without notice. Your postage meter may not have some of the features described in this book.

AccuTrac, Ascent, DM500, DM550, DM Series, E-Z Seal, IntelliLink, WEIGH-ON-THE-WAY (WOW) Postage By Phone, INVIEW and Pitney Bowes Supply Line are trademarks or registered trademarks of Pitney Bowes Inc. ENERGY STAR is a registered trademark of the United States Environmental Protection Agency. All other trademarks are trademarks or registered trademarks of the respective owners.

SV61436 Rev. D

Alerting Messages

Various messages are used throughout this guide to alert you to potentially hazardous or error causing conditions. These messages are as follows:

WARNING! Alerts you to conditions or practices that could cause serious injury.

CAUTION: Alerts you to conditions or practices that could cause damage to the equipment or to the material being run.

IMPORTANT: Alerts you to conditions or practices that could adversely affect equipment operation if instructions are not followed exactly.

NOTE: Provides a comment or explanation of the associated topic.

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference, in which case the user will be required to cor - rect the interference at his own expense.

Use only a shielded interface cable to operate this equipment with a scale or other peripheral device

CAUTION: Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Pitney Bowes) could void the user’s authority to operate the equipment.

ii	SV61436 Rev. D

FCC Compliance of Modem

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLink® Control Center is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C network interface.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The ringer equivalence number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example 03 is a REN of 0.3).

If this IntelliLink® Control Center causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this IntelliLink® Control Center please contact the help desk for repair or warranty information. Refer to the Pitney Bowes Contact Information List in this guide for the number of the help desk. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment is not intended to be repaired by the customer (user).

Connection to party-line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.

If the installation site has specially wired alarm equipment connected to the telephone line, ensure the installation of this IntelliLink® Control Center does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

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iii

Table of Contents

Pitney Bowes Contact List Chapter 1 - Read this First

Chapter 2 - Meet the DM Series™ Digital Mailing System Chapter 3 - Mail in a Minute

Chapter 4 - Running Mail Chapter 5 - Mailing System Setup Chapter 6 - Adding Postage Chapter 7 - Standard Accounting Chapter 8 - Reports

Chapter 9 - Maintaining and Updating Chapter 10 - Troubleshooting Chapter 11 - Supplies and Options Chapter 12 - Specifications Appendix A - Glossary

Index

SV61436 Rev. D

Pitney Bowes Contact Information List

PB Web Sites

•For frequently asked questions, go to: http://www.pb.com

•To place requests for service or training, go to: http://www.pb.com and click on My Account.

•To order PB supplies and accessories, go to: http://www.pb.com and click on Online Store.

•To view and pay invoices online, go to: http://www.pb.com and click on My Account.

•To view inventory, go to:

http://www.pb.com and click on My Account.

•To add postage to your Postage By Phone® Meter Payment System account, go to:

http://www.pb.com and click on Add Postage to Your Meter.

Our Help Desk

Postage By

Phone® System

Pitney Bowes

Supplies

For direct questions, call: 1.800.522.0020. Customer Service Representatives are available Monday through Friday, 8AM - 8:00PM EST.

To contact, call 1.800.243.7800

To order Pitney Bowes approved supplies, call our PB Supply Line™ at 1.800.243.7824.

1 • Read This First

Contents
What’s in this Guide .............................................................................	1-2
Other Information .................................................................................	1-2
What You Need to Know ......................................................................	1-3
Safety Requirements............................................................................	1-3
Important Information About Powering Your DM Series™ Digital Mailing
System Off......................................................................................	1-5

SV61436 Rev. D

1 • Read This First

What’s in this Guide

Other

Information

Chapter 1 - Read this First contains important information about USPS requirements and equipment and telephone safety precautions.

Chapter 2 - Meet the DM500™ and DM550™ Digital Mailing System gives an overview of the mailing system and the location of each control and machine feature. Please read this section carefully. It provides a foundation for the instructions in later sections of this book.

Chapter 3 - Mail in a Minute explains the basics of running mail on your system. By following these instructions, you will be able to run mail quickly.

Chapter 4 - Running Mail explains how to run mail in the different mail modes as well as when to use the various options.

Chapter 5 - Mailing System Setup provides step-by-step instructions for customizing your mailing system to suit your needs.

Chapter 6 - Adding Postage explains how to add postage funds to your postage meter (Postal Security Device) using the Pitney BowesPostage By Phone® Meter Payment system.

Chapter 7 - Standard Accounting explains how to use the standard accounting feature to track postage.

Chapter 8 - Reports explains the different types of reports available and how to print them.

Chapter 9 - Maintaining and Updating explains how to check the quality of the meter stamp and how to take care of the moistener and tape feeder. It also tells you how to add features and update postal rates and carriers.

Chapter 10 - Troubleshooting contains a list of problems you may encounter while using your mailing system.

Chapter 11 - Supplies and Options lists the supplies available for your system and how to order them.

Chapter 12 - Specifications contains the specifications for the mailing system and mailing materials.

Appendix A - Glossary defines mailing terms used throughout this operator guide.

This section describes other sources of information available for the DM500™ and DM550™ Digital Mailing System.

•Quick Reference Cards - Much of the information contained in the Operator guide, such as how to set postage, process mail, or clear jams is summarized in the Quick Reference Card Set. The cards are located in a slot in the Stacker module of your system.

•Our Help Desk - For a list of the Pitney Bowes web sites, refer to the

Pitney Bowes Contact Information List located at the front of this guide.

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SV61436 Rev. D

DM500™ and DM550™ Series Digital Mailing System Operating Guide

What You Need to Know

USPS

Requirements

Since your postage meter (Postal Security Device) is licensed by the United States Postal Service (USPS), you must follow a few basic requirements.

•Mail must have the correct date and postage amount in the meter stamp.

•Metered mail must bear the ZIP Code location of the post office where the postage meter (Postal Security Device) is registered.

•If you move to another ZIP Code location, you must update the ZIP Code. You can do this by calling Postage by Phone®.

•Each time you refill your postage meter (Postal Security Device) through the modem, the Postage By Phone® Meter Payment System computer automatically performs a postal inspection. If the postage meter in your mailing machine has not detected a modem refill transaction at certain intervals, the message “Inspection Required” appears on the main screen of the IntelliLink® Control Center. (The system will then prompt you to connect to Pitney Bowes and perform an inspection.)

•The postage tape you use must meet USPS specifications.

Safety

Requirements

WARNING! Follow normal safety precautions for all

office equipment whenever using your mailing system.

Read all instructions before you attempt to operate the machine. Use the equipment only for its intended purpose.

•Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flammable aerosol dusters, can cause an explosive-like condition that could result in a personal injury and/or property damage. Never use aerosol dusters labeled flammable and always read instructions and safety precautions on the duster container label.

•Use the power cord supplied with the machine and plug it into a properly grounded wall outlet located near the machine and easily accessible. Failure to properly ground the machine can result in severe personal injury and/or fire.

•The power cord wall plug is the primary means of disconnecting the machine from the AC supply.

•Do not remove the power cord's ground pin and do not use a ground adapter.

•Make sure the area in front of the power outlet is free of obstruction.

•DO NOT route the power cord over sharp edges or trap it between pieces of furniture. Make sure there is no strain on it.

•To reduce the risk offire or electr ical shock, DO NOT attempt to remove covers or disassemble the equipment. The housing encloses hazardous parts. If any components are dropped or otherwise damaged, report such damage to your Pitney Bowes customer service representative.

•Keep fingers, long hair, jewelry, neck ties, and loose clothing away from moving parts at all times.

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1 • Read This First

•When removing jammed material, avoid using too much force to prevent personal injury and damaging equipment.

•To prevent overheating do not cover system vent openings.

•When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer.

•Do not remove covers as they enclose hazardous parts that should only be accessed by a Pitney Bowes Service Representative.

•Use only Pitney Bowes approved supplies, e.g., inks, tapes, and cleaners. Call the Pitney Bowes Supply Line™ listed in the Pitney Bowes Contact Information List at the front of this guide.

•Always follow the specific occupational safety and health s prescribed for your workplace

NOTE: Your mailing system requires annual cleaning by a Pitney Bowes service representative. For continued safe operation, contact your local Pitney Bowes office for a scheduled cleaning

If you use an AC adapter to power the meter when it is off the mailing machine base:

•Use only the AC adapter designed specifically for the IntelliLink® Control Center. Third-party AC adapters may damage the IntelliLink® Control Center.

•To protect against electrical shock, plug the AC adapter into a properly grounded power outlet.

•Do not route the AC adapter cable over sharp edges or trap between furniture.

CAUTION: In case of an ink spill, leaking ink or excessive ink accumulation, immediately power down and disconnect the power cord from the wall plug and call your local Pitney Bowes office for a cleaning.

The IntelliLink® Control Center and its built-in postage meter (Postal Security Device) connect directly to analog telephone lines. For your protection we urge you to follow basic safety precautions to reduce the risk of fire, electric shock and injury to persons, as well as the following:

•Never connect telephone wiring during a lightning storm.

•Disconnect the meter telephone line during a lightning storm.

•Avoid using a telephone or equipment that connects to a telephone line during an electrical storm; there may be a remote risk of electrical shock from lightning.

•Never install telephone jacks in wet locations.

•Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

•Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

•Use caution when installing or modifying telephone lines.

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SV61436 Rev. D

DM500™ and DM550™ Series Digital Mailing System Operating Guide

•Do not use the telephone or equipment connected to the telephone line in the vicinity of a gas leak.

•Do not connect your postage meter (Postal Security Device) to a digital phone line. The device’s built-in modem is designed to work with an analog phone line only. (Your fax machine is usually connected to an analog phone line.) If you do not know if your line is digital, call your phone provider for verification.

•Disconnect the telephone cord from the wall before removing the IntelliLink® Control Center.

CAUTION: To reduce the risk of fire, use only the 26 AWG telecommunication line cord either supplied with the machine or supplied separately.

Important Information About Powering Your

DM Series™ Digital Mailing System Off

Your DM Series™ Digital Mailing System is designed to remain powered on at all times. This is necessary so that the printer station can perform the required maintenance it needs to maintain peak performance.

Your DM Series™ System has a power switch (for the location, refer to Chapter 2, page 2-6) so that you can properly remove power to the system.

If you need to power off your system, you must use the power switch. When you power off the system, the system immediately moves the printhead back to the capping station to keep the printhead from drying out.

Powering off your system by any other means, such as a wall switch, a power strip, or unplugging from a wall outlet, will result in higher than normal ink consumption and could damage your mailing system.

ON

OFF

NO NO

YES

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1 • Read This First

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SV61436 Rev. D

2• Meet the DM500™ and DM550™ Series Digitial Mailing System

Contents
Introducing the DM Series™ Mailing System	.......................................2-2
Features and Benefits ..........................................................................	2-2
Parts of the Mailing System..................................................................	2-5
Mailing System Exterior..................................................................	2-5
Mailing System Interior ...................................................................	2-8
The IntelliLink® Control Center ....................................................	2-10

SV61436 Rev. D

2 • Meet the DM500™ and DM550™ Digital Series Mailing System

Introducing the

DM Series™

Mailing System

Features and

Benefits

The DM Series™ Digitial Mailing System is an easy-to-use digital mailing system you can tailor to satisfy the unique requirements of your organization. This system:

•Automatically feeds a stack of mail.

•Moistens and seals the envelope flaps.

•Imprints the correct postage amount.

•Stacks the finished mail.

The following section provides a summary of the main features and benefits of the DM500™ and DM550™ Series System.

The Weigh-On-The-Way® capability for the DM500™ and DM550™ Series Systems is available in limited markets, and is represented in this guide only for those markets. Inclusion in this guide does not imply availability.

Energy Star®

Rating

Postage Meter

Easy-to-Use

IntelliLink®

Control Center

As an ENERGY STAR Partner, Pitney Bowes has determined that the DM Series™ mailing systems meet ENERGY STAR guidelines for energy efficiency. They automatically enter a low power state called the "sleep mode" if not used

for a preset interval of time. This keeps energy consumption low, while maintaining the high state of readiness you expect

from Pitney Bowes mailing equipment.

ENERGY STAR qualified office and ima ging products use as much as60% less electricity than standard equipment. And using less energy keeps utility costs down. Over the next five years, these products will save Americans more than 5 billion dollars.

The ENERGY STAR program is another example of how Pitney Bowes is good for the environment and smart for business.

The postage meter on your mailing system is a Postal Security Device (PSD) that incorporates the latest technology approved by the United States Postal Service to secure funds. This technology eliminates the need to perform physical inspections thereby making the system easier and more convenient to use. The PSD contains the funds and performs all of the calculations necessary to print meter stamps that comply with the latest USPS standards.

The IntelliLink® Control Center is mounted on the top of your mailing system and features a large easy-to-read graphic display, function keys and alpha and numeric keypads. A series of messages and options appear in the display to prompt you through all of the setup and mailing operations. You use the function keys and keypads to respond to the system prompts and select your options.

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SV61436 Rev. D

DM500™ and DM550™ Series Digital Mailing System Operating Guide

Variety of Communications Options

Your DM Series™ Digital Mailing Syst em comes with communications ports for data communications with Pitney Bowes support services and for interfacing to external devices such as a personal computer, an optional scale, or other peripherals.

If you do not have access to your organization’s Local Area Network, an internal modem for connecting to an analog telephone line is also available to allow data communications with Pitney Bowes support services as well as external mail/parcel carriers.

Communications with Pitney Bowes provides the following benefits:

•Postage By Phone® Meter Payment System refills

•Remote postage inspections

•USPS Confirmation Services (Delivery Confirmation, Signature Confirmation, and electronic filing of Certified Mail)

•Ability to download graphic images (ads, inscriptions, and permits)

•Ability to download rate change and software updates

Accounting and

Reporting

INVIEW™ Accounting

The INVIEW™ accounting and reporting feature allows you to store postage costs for 100 accounts, or you can purchase an option to store 300 accounts. You can run reports on single or multiple accounts and limit access to the accounts by password protecting them. For more information on the INVIEW™ accounting package, refer to INVIEW™ Accounting Operator Guide, SV62233.

Budget Manager

You can also acquire the enhanced accounting package, Budget Manager. Budget Manager allows you to create more accounts with higher levels of detail.

For more information on Budget Manager, refer to Budget Manager Operator Guide, SV60957.

Business Manager

You can connect your DM Series™ system directly to a Business Manager host PC and control all of your accounts, operators and postal transaction data through the Business Manager Administration module. For more information on Business Manager, refer to the help within the Business Manager application.

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2 • Meet the DM500™ and DM550™ Digital Series Mailing System

Advertisements

and Inscriptions

Ads and inscriptions are messages you can include in the meter stamp. A number of standard advertisements and inscriptions are included with your mailing system. You can order customized ads and inscriptions by calling the Pitney Bowes Supply Line™ (refer to the Pitney Bowes Contact Information List at the front of this guide for the phone number). For information on ordering ads and inscriptions, refer to Chapter 11, Supplies and Options in this guide.

When you order additional advertisements or inscriptions you receive an art card which you insert into a slot on the side of the IntelliLink® Control Center. Once installed, you can select an advertisement or inscription when you run mail.

Shape Based

Rating

			s
		a e
	e	B		d
				a
a	p			R
				t
h				i
				n
S				g

COMPLIANT

Shape based rates are USPS® rates that are based on the weight and dimensions (thickness, length, width) of the mail piece. All DM Seriesmailing systems support this rating structure.

Optional Permits You can print a permit on a piece of mail instead of a meter stamp. A permit is a postal mark containing a permit number that provides you with special processing or discount rates. You get the permit(s) from the US Post Office and the permit artwork from Pitney Bowes. For information on ordering permits, refer to Chapter 11, Supplies and Options in this guide.

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SV61436 Rev. D

DM500™ and DM550™ Series Digital Mailing System Operating Guide

Parts of the

Mailing System

Mailing System

Exterior

This section describes the parts of your DM500™ and DM550™ Series System and includes:

•The Mailing System Exterior, including the Weigh-On-The-Way® (WOW®) Module

•The Mailing System Interior

•The IntelliLink® Control Center

•The Main Screen

1IntelliLink® Control Center - This contains the screen and keypad for communicating with the mailing machine and the built-in postage meter (Postal Security Device).

	2	Feed Cover - Protect moving parts and prevent foreign objects
		from entering the machine. The feed cover protects the feeder.
	3	WOW (Weigh-On-The-Way®) Cover - Protects the WOW® trans-
		port area on the DM Series™ systems that have the optional
	4	Printer Cover - protects the print head and ink cartridge compo-
		nents.
	5	Thickness Adjustment Knob - You use this knob to adjust for the
		thicknesses of the envelopes you are feeding into your mailing sys-
		tem.
	6	Weighing Capability - You can acquire a 5 or 10 lb. integrated plat -
		form scale for your DM Series™ Digital Mailing System.
	7	On/Off switch - Turns the mailing system on and off. This is
		located on the lower left side of the feed deck
	8	Feed Deck - This is where you load the mail.

9Side Guide - Set this to reduce the skewing of pieces of mail as you feed them into the feeder.

10Transport Release Knob - You pull this knob out to drop the lower half of the transport deck if you need to clear a jam.

11Art Card Slot - The art card plugs into the art card slot on the right side of the IntelliLink® Control Center (as shown in the photo on the right). The art card contains advertisements and inscriptions.

12Quick Reference Card Set - These

are easy reference cards containing instructions for performing operations like how to set postage, process mail, or clear jams. The cards are located in a slot in the stacker module of your mailing sys - tem.

13Stacker - This is where mail is deposited after the postage is applied to the piece of mail. It is located on the right side of the machine.

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2 • Meet the DM500™ and DM550™ Digital Series Mailing System

The DM500™ and DM550™ Series Digital Mailing System

1

	5	4
		2

6

8

10

7	9

Right Side View of the DM500™ and DM550™ Series System

11

12

13

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SV61436 Rev. D

DM500™ and DM550™ Series Digital Mailing System Operating Guide

The DM500™ and DM550™ Series System with Optional WOW® Module

Connectors on the Back of the Mailing System Base

Dual ExternalDevice

USB Ports

Serial Port

Connector

USB Ports - Four USB ports are located on the back, lower right side of the machine. These provide communications with external devices like a printer, an external scale, optional power stacker or a PC. If you are connecting to your organization’s Local Area Network (LAN), use one of these USB ports to make the connection. For details, refer to section Connecting Your Postage Meter to a LAN in Chapter 6 of this guide.

Serial Port Connector - One Pitney Bowes serial port connector. This is for Pitney Bowes use only.

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2 • Meet the DM500™ and DM550™ Digital Series Mailing System

Mailing System Interior of the DM Series™ System (Under the Front Cover)

Interior

Top release jam lever

E-Z Seal® bottle

Top release jam lever

Thickness adjustment knob

Lower release lever

Feed deck

Thickness Adjustment Knob - Use this to adjust for the thicknesses of the envelopes. You do not have to lift the cover to adjust the knob.

For thicker pieces of mail (3/8” to 5/8”), or mail containing several inserts, use the thick mail setting. For mail containing only singleinserts, or for postcards, use the normal mail setting. Refer to the figure on the right.

Top Release Jam Lever/Lower Release Lever - Lift these to clear jams on the Feed deck.

Pressure-Sensitive Postage Tape - The DM Series™ system uses this pressure sensitive tape to print reports and meter stamps for packages or pieces of mail that are outside the limits specified for mailing materials. See

Specifications in Appendix C of this guide for details.

Thick mail setting

Normal mail setting

Feed Deck - This feeds the envelopes to the printer. If your system has the option WOW® module, this feed the envelopes to the WOW® transport deck.

E-Z Seal® Sealing Solution Bottle - This contains the E-Z Seal® solution used for moistening and sealing envelopes.

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SV61436 Rev. D

DM500™ and DM550™ Series Digital Mailing System Operating Guide

Interior of the DM Series™ System with Optional WOW®

(Under the WOW® Cover)

Postage tape holder in WOW® Module

WOW transport jam release lever

WOW transport deck

WOW® Transport Jam Release Lever - Pull this to clear jams on the transport deck.

Pressure-Sensitive Postage Tape - In the DM Series™ system with optional WOW® module, the pressure sensitive postage tape is located as shown below in the WOW® module.

WOW® Transport Deck - This transports the envelopes to the printer.

Under the DM500™ and DM550™ Series Print Cover

Ink cartridge	Printhead
holder	carriage

Ink Cartridge Holder - This contains the ink used to create the meter stamp.

Printhead Carriage - This produces the meter stamp.

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2 • Meet the DM500™ and DM550™ Digital Series Mailing System

The IntelliLink®

Control Center

This section describes all of the function keys on the IntelliLink Control Center, the control center Main Screen, and the connectors on the back of the control center used to connect it to the AC adapter and to an analog phone line.

Function Keys

1

2

3

4

5

6

Five Screen Keys - The five keys directly to the left of the display screen allow you to select options displayed on the screen.

Lock Button - Locks the IntelliLink® Control Center.

Normal Preset Key - Returns you to the most commonly used setting.

Mode Key - Press to choose from a variety of mail processing modes.

Class Key - Enables you to select the correct class for your mailing (e.g., First Class, Priority, Media mail).

Seal Key - Allows you to moisten and seal envelopes, with or without applying postage. You can also choose not to seal the envelopes at all.

7

8

9

Accounts Key - Press to set up and edit accounts.

Custom Preset Key - Use this to choose frequently-used system key settings for running different jobs

Menu Key - Press to view the following settings and options:

•Meter Stamp Options

•SetpU

•Zero Scale

•Maintenance

•Turn Features On

•Confirmation Services

•Adjust Display Contrast

10

11

12

13

14

15

Funds Key - Press to view the following settings and options:

•Funds Available (in postage meter)

•Funds Used

•Total Pieces (of mail processed by your mail system)

Reports Key - Offers a selection of different types of reports to run.

Help Key - Gives detailed information about a screen you are viewing.

Numeric Keys - Press numbered keys to enter postage amounts and weight. You can also use these keys to select numbered options appearing in the display.

Enter Key - Press to enter the information you have selected for the mailing system.

Arrow Keys - Moves you to new menus, or scrolls menus and selects options.

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DM500™ and DM550™ Series Digital Mailing System Operating Guide

16

17

18

19

20

Start Key - Begins processing mail with the options you have selected.

Tape Key - Allows you to print postage tapes for packages or pieces of mail that are outside the limit s specified for mailing materials. See Specifications in Appendix C of this guide for details.

Stop Key - Ends a mail or tape processing job in progress.

Clear Key - Clears an entry, or takes you back one screen.

Alpha Keyboard - Use to enter accounts and other setup information. This keyboard is under a cover that opens for access.

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2 • Meet the DM500™ and DM550™ Digital Series Mailing System

The Main Screen

The content of the main screen depends upon the current mode of the machine. Main screens are the only screens that contain a meter stamp replica area and a main status area.

The main screen enters a sleep mode after a certain period of inactivity. Pressing any key wakes up the system and shows the last screen on the display, or the one corresponding to the Normal Preset settings (refer to Define Presets in Chapter 5 in this guide for more information).

1Advertisement Display - The optional message to be printed on the envelopes or tape (if selected).

2Account - The optional account number or name charged with postage.

3

4

Class - The class you selected for the piece of mail.

Main Status Area - Important information such as warnings or help or navigation tips. For example, if you select a class, a message appears in this area.

5Weight Display Area - The weight of the piece of mail.

6Mode - The mode in which the piece of mail will be processed, or what the next required action will be.

7Meter Stamp - The official USPS indicia printed on the envelope or tape.

8Batch Count - The number of pieces of mail run in a job.

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DM500™ and DM550™ Series Digital Mailing System Operating Guide

Connectors on the Back of the IntelliLink Control Center

•Analog Phone Line Connector - The term analog phone line refers to a RJ11C or RJ11W compatible (single line) telephone wall plug typically used for a residential phone or facsimile hookup. If you do not have a LAN connection, you can use the analog phone line connector to add postage funds to your meter. If the analog phone line is not close to your DM Series™ system, you can remove the IntelliLink® Control Center from your system and move it to another location. For more information, refer to Connecting Your Control Center to a Remote Analog Line in Chapter 6 of this guide.

•External USB Connector - The IntelliLink® Control Center has a connector for a USB device. If the PCN number of your IntelliLink ® Control center is one of the ones listed under USB Connector label in the figure below, you must connect an external modem to this USB connector to dial into Pitney Bowes to perform feature updates or add postage. The PCN number is located on the bottom of your IntelliLink® Control Center.

•IntelliLink® Control Center AC Adapter Receptacle - The receptacle for the AC adapter is located on the back of the IntelliLink® Control Center. If you need to remove the control center from the mailing system base and move it to an analog telephone line, you plug the AC adapter into this receptacle.

Analog Phone Line Connector

Use this to connect directly to an analog phone line if the PCN on

the bottom of the IntelliLink®

Control Center has the number:

1DXX

AC Adapter Receptacle

USB Connector

Use this to connect an external modem if the PCN on the bottom of the IntelliLink® Control Center has the number: 1CXX

SV61436 Rev. D

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2 • Meet the DM500™ and DM550™ Digital Series Mailing System

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SV61436 Rev. D