Peerless Industries KX-TDA200, KX-TDA30, KX-TDA100, KX-TDA15 User Manual

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Peerless Industries KX-TDA200, KX-TDA30, KX-TDA100, KX-TDA15 User Manual

Hybrid IP-PBX

Feature Guide

KX-TDA15/KX-TDA30

Model KX-TDA100/KX-TDA200

Thank you for purchasing the Panasonic KX-TDA15/KX-TDA30/KX-TDA100/KX-TDA200, Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use.

KX-TDA15/KX-TDA30/KX-TDA100/KX-TDA200: Version 1.1

Introduction

About this Feature Guide

This Feature Guide is designed to serve as an overall feature reference for the Panasonic Hybrid IP-PBX.

It explains what this PBX can do, and how to obtain the most out of its many features and facilities.

This manual contains the following sections:

Section 1, Call Handling Features

Provides details about the call handling features.

Section 2, System Configuration and Administration Features

Provides details about the system configuration and administration features.

Section 3, Programming

Provides system programming instructions.

Section 4, Appendix

Provides tables listing capacity of system resources, and tones and ring tones. It also provides the list of abbreviations.

Index

Provide feature titles, important words to help you access the required information easily.

Terms used in this Feature Guide

Installation Manual References

The required installation instruction titles described in the Installation Manual are noted for your reference.

Feature Guide References

The related feature titles described in this Feature Guide are noted for your reference.

User Manual References

The operation required to implement the feature described in the User Manual is noted for your reference.

Abbreviations

There are many abbreviations used in this manual (e.g., "PT" which stands for proprietary telephone). Please refer to the list in this manual ( 4.3 List of Abbreviations) for the meaning of each abbreviation.

About the other manuals

Along with this Feature Guide, the following manuals are available to help you install, and use this PBX:

2 Feature Guide

Installation Manual

Provides instructions for installing the hardware and maintenance of the PBX.

User Manual

Provides operating instructions for end users using PTs, SLTs, PSs, or DSS Consoles.

The KX-TDA15E/KX-TDA30E, the KX-TDA15NE/KX-TDA30NE, the KX-TDA15GR/KX- TDA30GR, and the KX-TDA30CE are designed to interwork with the:

Analogue Public Switched Telephone Network (PSTN) of a European country Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access

The KX-TDA100E/KX-TDA200E, the KX-TDA100NE/KX-TDA200NE, the KX-TDA100GR/ KX-TDA200GR, and the KX-TDA100CE/KX-TDA200CE are designed to interwork with the: Analogue Public Switched Telephone Network (PSTN) of a European country

Pan-European Integrated Services Digital Network (ISDN) using ISDN basic rate access

Pan-European Integrated Services Digital Network (ISDN) using ISDN primary rate access ONP 2048 kbit/s digital structured leased lines (D2048S)

We, Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd., declare that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

If you would like to receive a copy of the original Declaration of Conformity of our products which relates to the R&TTE, please visit our web address:

http://doc.panasonic.de

Trademarks

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

All other trademarks identified herein are the property of their respective owners.

Screen shots reprinted with permission from Microsoft Corporation.

Notes

There are some optional service cards, PTs, and features which are not available in some areas. Additionally, there are some optional service cards and features for the KX-TDA100/KX-TDA200 which are not available for the KX-TDA15/KX-TDA30, or vice versa. Please consult your certified Panasonic dealer for more information.

Displays are described in English as samples.

While all system programming can be performed through PC programming (2.3.1 PC Programming), PT programming can only cover a subset ( 2.3.2 PT Programming). In Section 1 Call Handling Features and Section 2 System

Configuration and Administration Features, programming references such as " Date & Time [000]" indicate that system programming can be done by PT programming.

Feature Guide

3

 

 

For further details, please refer to the on-line help of the Maintenance Console ( 3.2.1 Installing and Starting the Maintenance Console).

Feature Highlights

Networking Features

This PBX supports the following networking features:

TIE Line Service

A TIE line is a privately leased communication line between two or more PBXs, which provides cost effective communications between company members at different locations. ( 1.28.1 TIE Line Service)

Virtual Private Network (VPN)

VPN is a service provided by the telephone company. It uses an existing line as if it were a private line. ( 1.28.2 Virtual Private Network (VPN))

QSIG Network

QSIG is a protocol which is based on ISDN (Q.931) and offers enhanced PBX features in a private network. ( 1.28.3 QSIG Network)

Voice over Internet Protocol (VoIP) Network

The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets and sent through this network. ( 1.28.4 Voice over Internet Protocol (VoIP) Network)

Built-in Small Call Centre Features

An incoming call distribution group ( 1.2.2 Incoming Call Distribution Group Features) can be used as a small call centre with the following features:

Queuing Feature

When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night). ( 1.2.2.3 Queuing Feature)

Log-in/Log-out

Incoming call distribution group members can join (Log-in) or leave (Log-out) the groups manually. While logged-in, a member extension can have a preprogrammed time period automatically for refusing calls after completing the last call (Wrap-up). ( 1.2.2.6 Log- in/Log-out)

VIP Call

It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order. ( 1.2.2.4 VIP Call)

Computer Telephony Integration (CTI) Features

Connecting a personal computer (PC) to this PBX (via a DPT, or via a Server PC on a LAN) enables extension users to make use of advanced features by using the stored data in the PC or in the Server PC. ( 1.29.1 Computer Telephony Integration (CTI))

Voice Mail Features

This PBX supports Voice Processing Systems (VPS) with DTMF Integration as well as DPT (Digital) Integration. ( 1.23 Voice Mail Features)

4 Feature Guide

Parallelled Telephone Features

By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards. ( 1.10.9 Parallelled Telephone)

Parallel Mode

An SLT can be connected to an APT or DPT which is connected to a Super Hybrid port of the PBX. The SLT shares the same extension number with the APT or DPT.

EXtra Device Port (XDP) Mode

An SLT can be connected to a DPT which is connected to a Super Hybrid port of the PBX. Unlike parallel mode, XDP mode allows each telephone to act as an independent extension with its own extension number.

Digital XDP

A DPT can be connected to another DPT which is connected to a DPT port or a Super Hybrid port of the PBX. Similar to XDP mode, each DPT acts as an independent extension with its own extension number.

Portable Station (PS) Features

PSs (e.g., KX-TD7590, KX-TD7690) can be connected to this PBX. It is possible to use the PBX features using the PS like a PT. A PS can also be used in parallel with a wired telephone (Wireless XDP Parallel Mode). In this case, the wired telephone is the main telephone and the PS is the sub telephone. ( 1.24 Portable Station (PS) Features)

PC Phone/PC Console Features

This PBX supports PC Phone and PC Console. These Panasonic CTI applications provide advanced features.

Feature Guide

5

 

 

Table of Contents

 

1 Call Handling Features .................................................................

15

1.1

Incoming Call Features........................................................................................

16

1.1.1

Incoming Trunk Call Features.................................................................................

16

1.1.1.1

Incoming Trunk Call Features—SUMMARY.................................................................................... .....

16

1.1.1.2

Direct In Line (DIL) ...............................................................................................................................

19

1.1.1.3

Direct Inward Dialling (DID)/Direct Dialling In (DDI).............................................................................

21

1.1.1.4

Multiple Subscriber Number (MSN) Ringing Service ...........................................................................

24

1.1.1.5

Calling Line Identification (CLI) Distribution .........................................................................................

27

1.1.1.6

Intercept Routing..................................................................................................................................

29

1.1.1.7

Intercept Routing—No Destination........................................................................................ ...............

32

1.1.2

Internal Call Features .............................................................................................

33

1.1.2.1

Internal Call Features—SUMMARY .......................................................................................... ...........

33

1.1.2.2

Internal Call Block ................................................................................................................................

34

1.1.3

Incoming Call Indication Features ..........................................................................

36

1.1.3.1

Incoming Call Indication Features—SUMMARY ............................................................................... ...

36

1.1.3.2

Ring Tone Pattern Selection.................................................................................................................

37

1.1.3.3

Call Waiting ..........................................................................................................................................

38

1.2

Receiving Group Features...................................................................................

40

1.2.1

Idle Extension Hunting ...........................................................................................

40

1.2.2

Incoming Call Distribution Group Features.............................................................

42

1.2.2.1

Incoming Call Distribution Group Features—SUMMARY ....................................................................

42

1.2.2.2

Group Call Distribution .........................................................................................................................

46

1.2.2.3

Queuing Feature ..................................................................................................................................

49

1.2.2.4

VIP Call ................................................................................................................................................

51

1.2.2.5

Overflow Feature..................................................................................................................................

52

1.2.2.6

Log-in/Log-out ......................................................................................................................................

54

1.2.2.7

Supervisory Feature.............................................................................................................................

56

1.3

Call Forwarding (FWD)/Do Not Disturb (DND) Features ...................................

58

1.3.1

Call Forwarding (FWD)/Do Not Disturb (DND) .......................................................

58

1.3.1.1

Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY ...............................................................

58

1.3.1.2

Call Forwarding (FWD).........................................................................................................................

61

1.3.1.3

Do Not Disturb (DND) ..........................................................................................................................

65

1.4

Answering Features .............................................................................................

66

1.4.1

Answering Features................................................................................................

66

1.4.1.1

Answering Features—SUMMARY.............................................................................................. ..........

66

1.4.1.2

Line Preference—Incoming................................................................................................ ..................

67

1.4.1.3

Call Pickup ...........................................................................................................................................

68

1.4.1.4

Hands-free Answerback .......................................................................................................................

69

1.5

Making Call Features ...........................................................................................

70

1.5.1

Predialling...............................................................................................................

70

1.5.2

Automatic Extension Release.................................................................................

71

1.5.3

Intercom Call ..........................................................................................................

72

1.5.4

Trunk Call Features ................................................................................................

73

1.5.4.1

Trunk Call Features—SUMMARY ............................................................................................. ...........

73

1.5.4.2

Emergency Call....................................................................................................................................

74

1.5.4.3

Account Code Entry .............................................................................................................................

75

1.5.4.4

Dial Type Selection...............................................................................................................................

76

1.5.4.5

Reverse Circuit.....................................................................................................................................

77

1.5.4.6

Pause Insertion ....................................................................................................................................

78

1.5.4.7

Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) .......................

79

1.5.4.8

Special Carrier Access Code ...............................................................................................................

81

1.5.5

Seizing a Line Features..........................................................................................

82

1.5.5.1

Seizing a Line Features—SUMMARY......................................................................................... .........

82

6 Feature Guide

1.5.5.2

Line Preference—Outgoing ................................................................................................

................. 83

1.5.5.3

Trunk Access .......................................................................................................................................

84

1.6

Memory Dialling Features ....................................................................................

86

1.6.1

Memory Dialling Features .......................................................................................

86

1.6.1.1

Memory Dialling Features—SUMMARY ........................................................................................ ......

86

1.6.1.2

One-touch Dialling ...............................................................................................................................

88

1.6.1.3 KX-T7710 One-touch Dialling (KX-TDA100/KX-TDA200 only) ............................................................

89

1.6.1.4

Last Number Redial .............................................................................................................................

90

1.6.1.5

Speed Dialling—Personal/System .......................................................................................... .............

91

1.6.1.6

Quick Dialling .......................................................................................................................................

92

1.6.1.7

Hot Line................................................................................................................................................

93

1.7

Busy Line/Busy Party Features ...........................................................................

94

1.7.1

Automatic Callback Busy (Camp-on) ......................................................................

94

1.7.2

Executive Busy Override.........................................................................................

95

1.7.3

Call Monitor.............................................................................................................

96

1.7.4

Second Call Notification to Busy Extension ............................................................

97

1.7.4.1 Second Call Notification to Busy Extension—SUMMARY ...................................................................

97

1.7.4.2

Call Waiting Tone .................................................................................................................................

99

1.7.4.3 Off-hook Call Announcement (OHCA) ...............................................................................................

100

1.7.4.4

Whisper OHCA ..................................................................................................................................

101

1.8

Toll Restriction (TRS)/Call Barring (Barring) Features ....................................

102

1.8.1

Toll Restriction (TRS)/Call Barring (Barring) .........................................................

102

1.8.2

Budget Management.............................................................................................

107

1.8.3

Extension Lock......................................................................................................

108

1.8.4

Dial Tone Transfer .................................................................................................

109

1.8.5

Walking COS.........................................................................................................

110

1.8.6

Verified Code Entry ...............................................................................................

111

1.9

Automatic Route Selection (ARS) Features .....................................................

113

1.9.1

Automatic Route Selection (ARS) .........................................................................

113

1.10

Conversation Features .......................................................................................

118

1.10.1

Hands-free Operation ...........................................................................................

118

1.10.2

Off-hook Monitor ...................................................................................................

119

1.10.3

Mute ......................................................................................................................

120

1.10.4

Headset Operation................................................................................................

121

1.10.5

Data Line Security.................................................................................................

122

1.10.6

Flash/Recall/Terminate .........................................................................................

123

1.10.7

External Feature Access (EFA).............................................................................

124

1.10.8

Trunk Call Limitation..............................................................................................

125

1.10.9

Parallelled Telephone............................................................................................

126

1.10.10

Calling Party Control (CPC) Signal Detection.......................................................

129

1.11

Transferring Features .........................................................................................

130

1.11.1

Call Transfer ..........................................................................................................

130

1.12

Holding Features.................................................................................................

132

1.12.1

Call Hold ...............................................................................................................

132

1.12.2

Call Park................................................................................................................

134

1.12.3

Call Splitting ..........................................................................................................

135

1.12.4

Music on Hold .......................................................................................................

136

1.13

Conference Features ..........................................................................................

137

1.13.1

Conference Features ............................................................................................

137

1.13.1.1

Conference Features—SUMMARY............................................................................................ ........

137

1.13.1.2

Conference ........................................................................................................................................

138

1.13.1.3

Privacy Release .................................................................................................................................

140

1.14

Paging Features ..................................................................................................

141

Feature Guide

7

 

 

1.14.1

Paging ..................................................................................................................

141

1.15

Broadcasting Features (KX-TDA30/KX-TDA100/KX-TDA200 only) ................

143

1.15.1

Broadcasting (KX-TDA30/KX-TDA100/KX-TDA200 only) ....................................

143

1.16

Optional Device Features ..................................................................................

146

1.16.1

Doorphone Call ....................................................................................................

146

1.16.2

Door Open............................................................................................................

148

1.16.3

Trunk Answer From Any Station (TAFAS).............................................................

149

1.16.4

Background Music (BGM) ....................................................................................

150

1.16.5

Outgoing Message (OGM) ...................................................................................

151

1.16.6

Direct Inward System Access (DISA)...................................................................

153

1.17

Caller ID Features...............................................................................................

160

1.17.1

Caller ID ...............................................................................................................

160

1.17.2

Incoming Call Log.................................................................................................

165

1.18

Message Features ..............................................................................................

167

1.18.1

Message Waiting ..................................................................................................

167

1.18.2

Absent Message...................................................................................................

170

1.19

Proprietary Telephone (PT) Features ...............................................................

171

1.19.1

Fixed Buttons .......................................................................................................

171

1.19.2

Flexible Buttons ....................................................................................................

174

1.19.3

LED Indication ......................................................................................................

177

1.19.4

Display Information...............................................................................................

180

1.20

Integrated Services Digital Network (ISDN) Service Features .......................

182

1.20.1

Integrated Services Digital Network (ISDN) .........................................................

182

1.20.1.1 Integrated Services Digital Network (ISDN)—SUMMARY .................................................................

182

1.20.1.2 Calling/Connected Line Identification Presentation (CLIP/COLP) .....................................................

186

1.20.1.3 Advice of Charge (AOC) ....................................................................................................................

188

1.20.1.4 Call Forwarding (CF)—by ISDN (P-MP).................................................................................... .........

189

1.20.1.5 Call Forwarding (CF)—by ISDN (P-P)..................................................................................... ...........

191

1.20.1.6 Call Hold (HOLD)—by ISDN ............................................................................................... ...............

193

1.20.1.7 Call Transfer (CT)—by ISDN ............................................................................................. .................

194

1.20.1.8 Three-party Conference (3PTY)—by ISDN.................................................................................. ......

195

1.20.1.9

Malicious Call Identification (MCID) ...................................................................................................

196

1.20.1.10

Completion of Calls to Busy Subscriber (CCBS) ...............................................................................

197

1.20.1.11

ISDN Extension..................................................................................................................................

198

1.20.1.12

ISDN Service Access by Keypad Protocol .........................................................................................

200

1.21

E1 Line Service Features (KX-TDA100/KX-TDA200 only) ...............................

201

1.21.1

E1 Line Service (KX-TDA100/KX-TDA200 only) ..................................................

201

1.22

T1 Line Service Features (KX-TDA100/KX-TDA200 only) ...............................

203

1.22.1

T1 Line Service (KX-TDA100/KX-TDA200 only) ..................................................

203

1.23

Voice Mail Features ............................................................................................

205

1.23.1

Voice Mail (VM) Group .........................................................................................

205

1.23.2

Voice Mail DTMF Integration ................................................................................

208

1.23.3

Voice Mail DPT (Digital) Integration......................................................................

215

1.24

Portable Station (PS) Features..........................................................................

220

1.24.1

Portable Station (PS) Connection.........................................................................

220

1.24.2

PS Ring Group .....................................................................................................

222

1.24.3

PS Directory .........................................................................................................

225

1.24.4

PS Feature Buttons ..............................................................................................

226

1.24.5

Wireless XDP Parallel Mode ................................................................................

227

1.25

Administrative Information Output Features ...................................................

230

1.25.1

Station Message Detail Recording (SMDR) .........................................................

230

1.25.2

Charge Meter .......................................................................................................

236

8 Feature Guide

1.26

Extension Controlling Features.........................................................................

239

1.26.1

Extension Personal Identification Number (PIN)...................................................

239

1.26.2

Extension Feature Clear .......................................................................................

241

1.26.3

Walking Extension.................................................................................................

242

1.26.4

Timed Reminder ...................................................................................................

243

1.26.5

Remote Extension Control by User.......................................................................

244

1.27

Audible Tone Features........................................................................................

245

1.27.1

Dial Tone ...............................................................................................................

245

1.27.2

Confirmation Tone.................................................................................................

246

1.28

Networking Features...........................................................................................

247

1.28.1

TIE Line Service....................................................................................................

247

1.28.2

Virtual Private Network (VPN)...............................................................................

266

1.28.3

QSIG Network.......................................................................................................

268

1.28.3.1

QSIG Network—SUMMARY ................................................................................................... ...........

268

1.28.3.2Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected Name

 

Identification Presentation (CNIP/CONP)—by QSIG.........................................................................

270

1.28.3.3 Call Forwarding (CF)—by QSIG ........................................................................................... .............

272

1.28.3.4 Call Transfer (CT)—by QSIG ............................................................................................. ................

274

1.28.3.5 Completion of Calls to Busy Subscriber (CCBS)—by QSIG..............................................................

276

1.28.4

Voice over Internet Protocol (VoIP) Network.........................................................

277

1.29

Computer Telephony Integration (CTI) Features..............................................

278

1.29.1

Computer Telephony Integration (CTI)..................................................................

278

2 System Configuration and Administration Features...............

281

2.1

System Configuration—Hardware.....................................................................

282

2.1.1

Extension Port Configuration ................................................................................

282

2.2

System Configuration—Software ......................................................................

283

2.2.1

Class of Service (COS).........................................................................................

283

2.2.2

Group ....................................................................................................................

284

2.2.3

Tenant Service ......................................................................................................

287

2.2.4

Time Service .........................................................................................................

290

2.2.5

Operator Features.................................................................................................

294

2.2.6

Manager Features.................................................................................................

295

2.3

System Data Control...........................................................................................

297

2.3.1

PC Programming...................................................................................................

297

2.3.2

PT Programming ...................................................................................................

300

2.3.3

Quick Setup...........................................................................................................

302

2.3.4

Automatic Setup....................................................................................................

303

2.3.5

Flexible Numbering/Fixed Numbering...................................................................

305

2.3.6

Floating Extension ................................................................................................

310

2.3.7

Software Upgrading ..............................................................................................

311

2.4

Fault Recovery/Diagnostics ...............................................................................

312

2.4.1

Power Failure Transfer (KX-TDA30/KX-TDA100/KX-TDA200 only) ......................

312

2.4.2

Power Failure Restart............................................................................................

314

2.4.3

Local Alarm Information ........................................................................................

315

3 Programming Instructions .........................................................

317

3.1

Introduction .........................................................................................................

318

3.1.1

Introduction ...........................................................................................................

318

3.2

PC Programming.................................................................................................

319

3.2.1

Installing and Starting the Maintenance Console..................................................

319

3.3

PT Programming .................................................................................................

324

Feature Guide

9

 

 

3.3.1

Programming Instructions ....................................................................................

324

3.3.2

Basic Programming ..............................................................................................

329

 

Date & Time [000] ..............................................................................................................................

329

 

System Speed Dialling Number [001] ................................................................................................

329

 

System Speed Dialling Name [002] ...................................................................................................

329

 

Extension Number [003].....................................................................................................................

329

 

Extension Name [004]........................................................................................................................

330

 

Extension Personal Identification Number (PIN) [005] .......................................................................

330

 

Operator Assignment [006] ................................................................................................................

330

 

Console Paired Telephone [007] ........................................................................................................

330

 

Absent Message [008] .......................................................................................................................

330

 

Charge Margin [010] ..........................................................................................................................

331

 

Charge Tax [011]................................................................................................................................

331

 

Charge Rate per Unit [012] ................................................................................................................

331

3.3.3

System Programming...........................................................................................

332

 

Flexible Numbering [100] ...................................................................................................................

332

 

Time Service Switching Mode [101]...................................................................................................

332

 

Time Service Starting Time [102] ......................................................................................................

332

 

Idle Line Access (Local Access) [103] ...............................................................................................

333

 

System Password for Administrator—for PT Programming [110].......................................................

333

 

System Password for User—for PT Programming [111] ....................................................................

333

 

Manager Password [112] ...................................................................................................................

333

 

Verified Code [120].............................................................................................................................

333

 

Verified Code Name [121] ..................................................................................................................

333

 

Verified Code Personal Identification Number (PIN) [122] .................................................................

333

 

Verified Code COS Number [123] ......................................................................................................

334

 

Decimal Point Position for Currency [130]..........................................................................................

334

 

Currency [131]....................................................................................................................................

334

 

Main Processing (MPR) Software Version Reference [190]...............................................................

334

3.3.4

Time Programming...............................................................................................

335

 

Hold Recall Time [200].......................................................................................................................

335

 

Transfer Recall Time [201] .................................................................................................................

335

 

Intercept Time [203] ...........................................................................................................................

335

 

Hot Line Waiting Time [204]...............................................................................................................

335

 

Automatic Redial Repeat Times [205]................................................................................................

335

 

Automatic Redial Interval [206] ..........................................................................................................

335

 

Door Open Duration Time [207] .........................................................................................................

335

 

Call Duration Count Starting Time for LCOT [208].............................................................................

336

 

DISA Delayed Answer Time [209]......................................................................................................

336

 

DISA Trunk-to-Trunk Call Prolong Time [210] ....................................................................................

336

 

DISA Intercept Time [211]..................................................................................................................

336

3.3.5

TRS/Barring/ARS Programming...........................................................................

337

 

TRS/Barring Override by System Speed Dialling [300]......................................................................

337

 

TRS/Barring Denied Code [301] ........................................................................................................

337

 

TRS/Barring Exception Code [302]....................................................................................................

337

 

Special Carrier Access Code [303] ....................................................................................................

337

 

Emergency Number [304] ..................................................................................................................

337

 

ARS Mode [320].................................................................................................................................

337

 

ARS Leading Number [321] ...............................................................................................................

338

 

ARS Routing Plan Table Number [322]..............................................................................................

338

 

ARS Exception Number [325] ............................................................................................................

338

 

ARS Routing Plan Time Table [330]...................................................................................................

338

 

ARS Routing Plan Table (1–16) [331–346] ........................................................................................

339

 

ARS Carrier Name [350] ....................................................................................................................

339

 

ARS Trunk Group for Carrier Access [351] ........................................................................................

339

 

ARS Removed Number of Digits for Carrier Access [352] .................................................................

339

 

ARS Carrier Access Code [353] ........................................................................................................

339

3.3.6

Trunk Programming ..............................................................................................

340

 

LCOT/BRI Trunk Connection [400].....................................................................................................

340

10 Feature Guide

 

LCOT/BRI Trunk Name [401] .............................................................................................................

340

 

LCOT/BRI Trunk Group Number [402]...............................................................................................

340

 

LCOT/BRI Trunk Number Reference [409] ........................................................................................

341

 

LCOT Dialling Mode [410]..................................................................................................................

341

 

LCOT Pulse Rate [411]......................................................................................................................

341

 

LCOT DTMF Minimum Duration [412] ...............................................................................................

341

 

LCOT CPC Signal Detection Time—Outgoing [413] .........................................................................

341

 

LCOT CPC Signal Detection Time—Incoming [414] .........................................................................

341

 

LCOT Reverse Circuit [415] ...............................................................................................................

341

 

LCOT Pause Time [416] ....................................................................................................................

342

 

LCOT Flash/Recall Time [417]...........................................................................................................

342

 

LCOT Disconnect Time [418].............................................................................................................

342

 

BRI Network Type [420] .....................................................................................................................

342

 

BRI DIL/DDI/MSN Selection [421] .....................................................................................................

342

 

BRI Subscriber Number [422]............................................................................................................

342

 

BRI Layer 1 Active Mode [424] ..........................................................................................................

342

 

BRI Layer 2 Active Mode [425] ..........................................................................................................

343

 

BRI Configuration [426]......................................................................................................................

343

 

BRI TEI Mode [427] ...........................................................................................................................

343

 

DIL 1:1 Destination [450] ...................................................................................................................

343

 

DID Number [451] ..............................................................................................................................

343

 

DID Name [452] .................................................................................................................................

344

 

DID Destination [453].........................................................................................................................

344

 

Trunk Group Intercept Destination [470] ............................................................................................

344

 

Host PBX Access Code [471] ............................................................................................................

344

 

Extension-to-Trunk Call Duration [472] ..............................................................................................

344

 

Trunk-to-Trunk Call Duration [473] .....................................................................................................

344

 

DISA Silence Detection [475].............................................................................................................

345

 

DISA Continuous Signal Detection [476] ...........................................................................................

345

 

DISA Cyclic Signal Detection [477]....................................................................................................

345

 

Caller ID Signal Type [490] (KX-TDA30/KX-TDA100/KX-TDA200 only) ............................................

345

 

Pay Tone Signal Type [491] (KX-TDA100/KX-TDA200 only)..............................................................

345

3.3.7

COS Programming................................................................................................

346

 

Trunk Group Number [500] ................................................................................................................

346

 

TRS/Barring Level [501].....................................................................................................................

346

 

Trunk Call Duration Limitation [502] ...................................................................................................

346

 

Call Transfer to Trunk [503] ................................................................................................................

346

 

Call Forwarding to Trunk [504] ...........................................................................................................

346

 

Executive Busy Override [505]...........................................................................................................

347

 

Executive Busy Override Deny [506] .................................................................................................

347

 

DND Override [507] ...........................................................................................................................

347

 

Account Code Mode [508] .................................................................................................................

347

 

TRS/Barring Level for System Speed Dialling [509] ..........................................................................

347

 

TRS/Barring Level for Extension Lock [510] ......................................................................................

347

 

Manager Assignment [511] ................................................................................................................

347

 

Permission for Door Open Access [512]............................................................................................

348

 

Time Service Manual Switching [514]................................................................................................

348

 

Wireless XDP Parallel Mode for Paired Telephone [515] ...................................................................

348

 

Programming Mode Limitation [516] ..................................................................................................

348

3.3.8

Extension Programming........................................................................................

349

 

EXtra Device Port (XDP) Mode [600].................................................................................................

349

 

Terminal Device Assignment [601].....................................................................................................

349

 

Class of Service [602]........................................................................................................................

349

 

User Group [603] ...............................................................................................................................

349

 

Extension Intercept Destination [604] ................................................................................................

349

 

Call Forwarding—No Answer Time [605]...........................................................................................

349

 

CLIP/COLP Number [606] .................................................................................................................

350

 

Incoming Call Distribution Group Member [620] ................................................................................

350

 

Incoming Call Distribution Group Delayed Ringing [621] ...................................................................

350

Feature Guide

11

 

 

 

Incoming Call Distribution Group Floating Extension Number [622] ..................................................

350

 

Incoming Call Distribution Group Name [623]....................................................................................

350

 

Incoming Call Distribution Group Distribution Method [624] ..............................................................

350

 

Destination for Overflow Time Expiration [625] ..................................................................................

351

 

Overflow Time [626] ...........................................................................................................................

351

 

Destination When All Busy [627]........................................................................................................

351

 

Queuing Call Capacity [628] ..............................................................................................................

351

 

Queuing Hurry-up Level [629] ............................................................................................................

351

 

Queuing Time Table [630] ..................................................................................................................

352

 

Sequences in Queuing Time Table [631] ...........................................................................................

352

 

Maximum Number of Agents [632].....................................................................................................

352

 

User Groups of a Paging Group [640]................................................................................................

352

 

External Pagers of a Paging Group [641]...........................................................................................

352

 

User Groups of a Pickup Group [650] ................................................................................................

353

 

VM Group Floating Extension Number [660] .....................................................................................

353

 

Idle Extension Hunting Type [680]......................................................................................................

353

 

Idle Extension Hunting Group Member [681] .....................................................................................

353

 

PS Registration [690] .........................................................................................................................

354

 

PS Termination [691]..........................................................................................................................

354

 

Personal Identification Number (PIN) for PS Registration [692].........................................................

354

 

CS Status Reference [699] ................................................................................................................

354

3.3.9

Resource/Interface Programming.........................................................................

355

 

External Pager Floating Extension Number [700] ..............................................................................

355

 

Music Source Selection for BGM (with the KX-TDA15/KX-TDA30)/BGM2 (with the KX-TDA100/KX-

 

TDA200) [710]....................................................................................................................................

355

 

Music on Hold [711] ...........................................................................................................................

355

 

Music for Transfer [712]......................................................................................................................

355

 

Doorphone Call Destination [720] ......................................................................................................

356

 

Doorphone Number Reference [729] .................................................................................................

356

 

Outgoing Message (OGM) Floating Extension Number [730]............................................................

356

 

Outgoing Message (OGM) Name [731] .............................................................................................

357

 

DISA Security Mode [732]..................................................................................................................

357

3.3.10 SMDR & Maintenance Programming ...................................................................

358

 

RS-232C Parameter—New Line Code [800]......................................................................................

358

 

RS-232C Parameter—Baud Rate [800] .............................................................................................

3 58

 

RS-232C Parameter—Word Length [800]..........................................................................................

35 8

 

RS-232C Parameter—Parity Bit [800]............................................................................................. ...

358

 

RS-232C Parameter—Stop Bit Length [800]......................................................................................

35 8

 

External Modem Control [801] ...........................................................................................................

358

 

SMDR Page Length [802] ..................................................................................................................

358

 

SMDR Skip Perforation [803] .............................................................................................................

359

 

SMDR Outgoing Call Printing [804] ...................................................................................................

359

 

SMDR Incoming Call Printing [805] ...................................................................................................

359

 

Remote Programming [810] ...............................................................................................................

359

 

Modem Floating Extension Number [811]..........................................................................................

359

 

ISDN Remote Floating Extension Number [812]................................................................................

359

3.3.11

Card Programming ...............................................................................................

360

 

Slot Card Type Reference [900] .........................................................................................................

360

 

Slot Card Deletion [901] .....................................................................................................................

360

 

Slot Card Reset [902].........................................................................................................................

360

 

OPB3 Option Card Type Reference [910] (KX-TDA100/KX-TDA200 only) ........................................

360

 

OPB3 Option Card Deletion [911] (KX-TDA100/KX-TDA200 only)....................................................

360

4 Appendix ......................................................................................

361

4.1

Capacity of System Resources .........................................................................

362

4.1.1

Capacity of System Resources ............................................................................

362

4.2

Tones/Ring Tones...............................................................................................

365

4.2.1

Tones/Ring Tones.................................................................................................

365

12 Feature Guide

4.3

List of Abbreviations ..........................................................................................

367

4.3.1

List of Abbreviations..............................................................................................

367

4.4

Revision History..................................................................................................

369

4.4.1

KX-TDA100/KX-TDA200 Version 1.1 ....................................................................

369

4.4.2

KX-TDA30 Version 1.1 ..........................................................................................

371

Index

..................................................................................................

373

Feature Guide

13

 

 

14 Feature Guide

Section 1

Call Handling Features

Feature Guide

15

 

 

1.1 Incoming Call Features

1.1Incoming Call Features

1.1.1Incoming Trunk Call Features

1.1.1.1Incoming Trunk Call Features—SUMMARY

Description

Incoming calls via a trunk (public line) are distributed to their destination using a suitable distribution feature.

1.Available Networking Type for Each Optional Trunk Card Type

Each trunk port of an optional trunk card can be assigned its networking type: Public, Private, or VPN (Virtual Private Network).

Trunk

Networking

Public

Private

Virtual Private

Type

(DIL/DID/

(TIE)*1

Network

Card

 

DDI/MSN)

 

(VPN)*2

Type

Channel Type

 

 

 

 

 

 

 

 

LCOT

 

*

 

 

DID

 

*

 

 

 

LCOT

*

 

 

 

GCOT

*

 

 

T1

DID

*

 

 

 

TIE (E & M)

 

*

 

 

OPX (EXTN.)

 

 

 

 

DR2

*

 

 

E1

E & M-C

 

*

 

 

E & M-P

 

*

 

E&M

 

 

*

 

 

CO

*

 

 

BRI/PRI

Extension

 

 

 

QSIG-Master

 

*

 

 

 

 

 

QSIG-Slave

 

*

 

IP-GW

 

 

*

 

Note: *: Enable (default), : Enable

*1: 1.28.1 TIE Line Service

*2: 1.28.2 Virtual Private Network (VPN)

16 Feature Guide

1.1 Incoming Call Features

2.Distribution Feature

One of the following features can be assigned to each trunk port:

Feature

Description

Details in

 

 

 

Direct In Line

Directs a call to a preprogrammed single

• 1.1.1.2 Direct In

(DIL)

destination (e.g., Operator).

Line (DIL)

 

 

 

Direct Inward

Directs a call with a DID number from a DID

• 1.1.1.3 Direct

Dialling (DID)

line to a preprogrammed destination.

Inward Dialling

 

DID is also known as Direct Dialling In (DDI).

(DID)/Direct

 

 

Dialling In (DDI)

 

 

 

Multiple

Directs a call with an MSN from an ISDN line to

• 1.1.1.4 Multiple

Subscriber

a preprogrammed destination.

Subscriber

Number (MSN)

 

Number (MSN)

Ringing Service

 

Ringing Service

 

 

 

3.Destination Change with the Caller’s Identification Number

The Calling Line Identification (CLI) Distribution feature works in conjunction with the DIL/ DID/DDI/MSN features.

Feature

Description

Details in

 

 

 

Calling Line

Directs a call to a CLI destination if the caller’s

• 1.1.1.5 Calling

Identification

identification number has been assigned to the

Line Identification

(CLI) Distribution

Caller ID Table.

(CLI) Distribution

 

 

 

4.Available Distribution Feature for Each Optional Trunk Card Type

Trunk

Feature

DIL

DID/DDI

MSN

 

Card

 

 

 

 

Type

Channel Type

 

 

 

LCOT

 

*

 

 

DID

 

 

*

 

 

LCOT

*

 

 

T1

GCOT

*

 

 

DID

 

*

 

 

 

 

 

TIE (E & M)

*

 

 

 

DR2

 

*

 

E1

E & M-C

*

 

 

 

E & M-P

*

 

 

E&M

 

*

 

 

BRI

CO

 

*

 

PRI

CO

 

*

 

Note: *: Enable (default), : Enable

Feature Guide

17

 

 

1.1Incoming Call Features

5.Available Destination

Destination

Availability

Wired Extension (PT/SLT/ISDN Extension/T1-OPX)

PS

Incoming Call Distribution Group

PS Ring Group

VM Group (DTMF/DPT)

External Pager (TAFAS)

DISA

Analogue/ISDN Remote Maintenance

Idle Line Access no. + Phone no.

Trunk Group Access no. + Trunk Group no. +

Phone no.

Other PBX Extension (TIE with no PBX Code)

Other PBX Extension (TIE with PBX Code)

6.Intercept Routing

After distribution, the following features may be required.

Feature

Description

Details in

 

 

 

 

Intercept

No Answer

If a called party does not answer a call within

• 1.1.1.6

Routing

(IRNA)

a preprogrammed time period (Intercept

Intercept

 

 

time), it is redirected to the preprogrammed

Routing

 

 

destination.

 

 

 

 

 

 

Busy/DND

If a called party is busy or in DND mode, the

 

 

 

call is redirected to the preprogrammed

 

 

 

destination.

 

 

 

 

 

 

No

If a destination is not assigned, the call is

• 1.1.1.7

 

Destination

redirected to the operator.

Intercept

 

 

 

Routing—No

 

 

 

Destination

 

 

 

 

18 Feature Guide

1.1 Incoming Call Features

1.1.1.2Direct In Line (DIL)

Description

Provides automatic direction of an incoming trunk call to a preprogrammed destination. Each trunk has a destination for each time mode (day/lunch/break/night).

[Method Flowchart]

Yes

A trunk call is received.

Does the call have its CLI*

 

No

information and is CLI mode enabled

 

 

 

 

for the trunk and the time mode?

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLI works.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the CLI destination

 

 

assigned?

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

No

Is the DIL destination of

 

 

the time mode assigned?

 

 

Yes

The call is routed to the CLI destination.

The call is routed to the DIL destination.

The call is routed to the operator (Intercept Routing —No Destination).

*: Calling Line Identification (CLI) Distribution:

If the CLI routing is enabled and the caller's identification number is assigned in the Caller ID Table, the call will not be routed to the DIL destination, but routed to the CLI destination.

Feature Guide

19

 

 

1.1 Incoming Call Features

[Programming Example of DIL Table]

The table can be programmed for each trunk.

Trunk No.

 

CLI

 

 

Destination*

 

Day

Lunch

Break

Night

Day

Lunch

Break

Night

 

 

 

 

 

 

 

 

 

 

 

 

 

01

Enable

Disable

Enable

Disable

101

100

101

100

 

 

 

 

 

 

 

 

 

 

 

02

Enable

Disable

Disable

Disable

102

100

102

100

 

 

 

 

 

 

 

 

 

 

 

:

:

:

:

:

:

:

:

:

 

 

 

 

 

 

 

 

 

 

*:

DIL 1:1 Destination [450]

 

 

 

 

 

 

Note

Tenant number and VPS trunk group number can also be assigned in the DIL table. Tenant number is used to determine the time mode (day/lunch/break/night) for the corresponding trunk. VPS trunk group number is used in Voice Mail DPT (Digital) Integration ( 1.23.3 Voice Mail DPT (Digital) Integration).

Explanation:

If a trunk call is received from trunk 01;

In Day mode: CLI is enabled. Route to CLI destination.

In Lunch mode: CLI is disabled. Route to DIL destination, extension 100.

Feature Guide References

1.1.1.5 Calling Line Identification (CLI) Distribution

2.2.4 Time Service

20 Feature Guide

1.1 Incoming Call Features

1.1.1.3Direct Inward Dialling (DID)/Direct Dialling In (DDI)

Description

Provides automatic direction of an incoming call with a DID/DDI number to a preprogrammed destination. Each DID/DDI number has a destination for each time mode (day/lunch/break/ night).

[Method Flowchart]

A trunk call is received.

Is the DID/DDI number found in the DID/DDI table?

Yes

No

The call is routed to the operator (Intercept Routing—No Destination).

 

Does the call have its CLI*

No

 

information and is CLI mode

 

 

 

enabled for the time mode?

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLI works.

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

Is the CLI destination assigned?

 

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

Is the DID/DDI destination

No

for the time mode assigned?

 

Yes

 

The call is routed to the CLI destination.

The call is routed to the DID/DDI destination.

The call is routed to the operator (Intercept Routing—No Destination).

*: Calling Line Identification (CLI) Distribution:

If the CLI routing is enabled and the caller's identification number is assigned in the Caller ID Table, the call will not be routed to the DID/DDI destination, but routed to the CLI destination.

Feature Guide

21

 

 

1.1 Incoming Call Features

[Programming Example of DID/DDI Table]

DDI can be programmed as DID.

Locat

DID/DDI

DID/DDI

 

CLI

 

DID/DDI Destination*3

 

 

 

 

 

 

 

 

ion

No.*1

Name*2

Day

Lunch

Break

Night

Day

Lunch

Break

Night

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0001

123-4567

John White

Enabl

Disabl

Enabl

Disabl

105

100

105

100

 

 

 

e

e

e

e

 

 

 

 

0002

123-2468

Tom Smith

Enabl

Disabl

Disabl

Disabl

102

100

102

100

 

 

 

e

e

e

e

 

 

 

 

0003

123-456

A company

Enabl

Disabl

Disabl

Disabl

101

101

101

100

 

 

 

e

e

e

e

 

 

 

 

:

:

:

:

:

:

:

:

:

:

:

 

 

 

 

 

 

 

 

 

 

 

*1:

DID Number [451]

 

 

 

 

 

 

 

 

*2:

DID Name [452]

 

 

 

 

 

 

 

 

*3:

DID Destination [453]

 

 

 

 

 

 

 

 

Note

Tenant number and VPS trunk group number can also be assigned in the DID/DDI table. Tenant number is used to determine the time mode (day/lunch/break/night) for the corresponding DID/DDI number. VPS trunk group number is used in Voice Mail DPT (Digital) Integration ( 1.23.3 Voice Mail DPT (Digital) Integration).

Explanation:

If the DID/DDI number is "123-4567":

1. Checks the number in the table.

Matches the number in location 0001.

2. Checks the time mode.

In Day mode: CLI is enabled. Route to CLI destination.

In Lunch mode: CLI is disabled. Route to DID/DDI destination, extension 100.

Conditions

To use this feature, the DID/DDI service must be assigned for a trunk port as the distribution method ( BRI DIL/DDI/MSN Selection [421] *For BRI only).

DID/DDI Number Modification

It is possible to modify a received DID/DDI number, which may be convenient when programming the DID/DDI table. Modification method (removed number of digits/added number) can be programmed on a trunk port basis.

[Modification Example]

Removed number of digits: 6

Modified DID/DDI number: 876543 21 = 1021

Added number: 10

 

 

 

 

 

 

Received DID/DDI number: 87654321

 

1) Remove the

 

 

 

 

 

 

 

 

2) Add "10".

 

 

 

first 6 digits.

22 Feature Guide

1.1 Incoming Call Features

The Inter-digit Time

When the Inter-digit time expires, the PBX stops receiving DID/DDI number and starts to check the DID/DDI table. (Refer to the [Programming Example of DID/DDI Table] above). Even if the Inter-digit time does not expire, the PBX stops receiving the DID/DDI number when the received number is found in the DID/DDI table. The PBX then routes the call to the corresponding destination. If the received number matches several DID/DDI numbers in the table, the DID/DDI number of the lowest numbered location has priority.

[Example] If a call is received in Lunch mode;

Received

Destination

Explanation

Number

 

 

 

 

 

123-4567

Extn. 100

The PBX finds the match in location 0001

 

 

in the table after receiving "7". So the call

 

 

is routed to extension 100.

 

 

 

123-456

Extn. 101

The Inter-digit time expired after

 

 

receiving "6". The PBX finds the match in

 

 

location 0003 in the table. So the call is

 

 

routed to extension 101.

 

 

 

Feature Guide References

1.1.1.5 Calling Line Identification (CLI) Distribution

2.2.4 Time Service

Feature Guide

23

 

 

1.1 Incoming Call Features

1.1.1.4Multiple Subscriber Number (MSN) Ringing Service

Description

Provides automatic direction of an incoming ISDN-BRI (Basic Rate Interface) line call with an MSN to a preprogrammed destination. One ISDN-BRI port can support a maximum of 10 MSNs. Each MSN has a destination for each time mode (day/lunch/break/night). Point-to-multipoint must be selected for the ISDN configuration ( BRI Configuration [426]).

[Method Flowchart]

A trunk call is received.

Are any MSNs assigned in the MSN table?

Yes

No

The call is routed to the operator (Intercept Routing—No Destination ).

Yes

The call is routed to the CLI destination.

Is the MSN found in the

 

 

No

MSN table?

 

 

 

 

 

Yes

 

 

 

 

 

The call is ignored.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does the call have its CLI*

 

 

No

information and is CLI mode

 

 

 

 

 

 

 

 

enabled for the time mode?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLI works.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the CLI destination

 

 

 

 

assigned?

 

 

 

 

 

 

 

 

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No

Is the MSN destination for

 

 

 

 

 

 

the time mode assigned?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

The call is routed to the

The call is routed to the

MSN destination.

operator (Intercept

 

 

 

 

 

Routing—No Destination ).

*: Calling Line Identification (CLI) Distribution:

If the CLI routing is enabled and the caller's identification number is assigned in the Caller ID Table, the call will not be routed to the MSN destination, but routed to the CLI destination.

24 Feature Guide

1.1 Incoming Call Features

[Programming Example of MSN Table for ISDN BRI Port 1]

A table can be programmed for each ISDN-BRI port. Each BRI port has 10 MSN locations.

Locat

MSN

MSN

 

CLI

 

 

MSN Destination

 

 

 

 

 

 

 

 

 

ion

Name

Day

Lunch

Break

Night

Day

 

Lunch

Break

Night

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

01

123-

A

Enable

Disabl

Enable

Disabl

101

 

100

101

100

 

4567

Company

 

e

 

e

 

 

 

 

 

02

123-

C

Enable

Disabl

Disabl

Disabl

102

 

100

102

100

 

2468

Company

 

e

e

e

 

 

 

 

 

:

:

:

:

:

:

:

:

 

:

:

:

 

 

 

 

 

 

 

 

 

 

 

 

10

:

:

:

:

:

:

:

 

:

:

:

 

 

 

 

 

 

 

 

 

 

 

 

Note

Tenant number and VPS trunk group number can also be assigned in the MSN table. Tenant number is used to determine the time mode (day/lunch/break/night) for the corresponding MSN. VPS trunk group number is used in Voice Mail DPT (Digital) Integration ( 1.23.3 Voice Mail DPT (Digital) Integration).

Explanation:

If the MSN "123-4567" is received from BRI port 1:

1. Checks the number in the table.

Matches the number in location 01.

2. Checks the time mode.

In Day mode: CLI is enabled. Route to CLI destination.

In Lunch mode: CLI is disabled. Route to MSN destination, extension 100.

Conditions

To use this feature, the MSN service must be assigned for a trunk port as the distribution method ( BRI DIL/DDI/MSN Selection [421]).

MSN Modification

It is possible to modify a received MSN to make it shorter, which may be convenient when programming the MSN table. Modification method (removed number of digits/added number) can be programmed on a trunk port basis.

[Modification Example]

Removed number of digits: 6 Added number: 10 Received MSN: 87654321

Modified MSN: 876543 21 = 1021

 

 

 

 

 

 

1) Remove the first

2) Add "10".

 

6 digits.

 

 

 

When using point-to-multipoint configuration with a BRI, do not connect another ISDN terminal device in parallel with the PBX. As only two channels can be used at one time with the BRI, the other ISDN terminal device may monopolise both channels.

Feature Guide References

1.1.1.5 Calling Line Identification (CLI) Distribution

Feature Guide

25

 

 

1.1Incoming Call Features

2.2.4Time Service

26 Feature Guide

1.1 Incoming Call Features

1.1.1.5Calling Line Identification (CLI) Distribution

Description

Directs an incoming trunk call to a destination when the caller’s identification number (e.g., Caller ID) matches the number in the System Speed Dialling Table which is used as the Caller ID Table. Each Caller ID number (telephone number for each System Speed Dialling number) can have its own destination.

CLI Feature

Description

Details in

 

 

 

Caller ID (KX-TDA30/KX-

Caller’s number is sent from an analogue

• 1.17.1 Caller

TDA100/KX-TDA200 only)

trunk.

ID

 

 

 

Calling Line Identification

Caller’s number is sent from an ISDN line.

• 1.20.1.2

Presentation (CLIP)

 

Calling/

 

 

Connected

 

 

Line

 

 

Identification

 

 

Presentation

 

 

(CLIP/COLP)

 

 

 

Automatic Number

Caller’s number is sent from an E1 or T1

• 1.21.1 E1

Identification (ANI) (KX-

line.

Line Service

TDA100/KX-TDA200 only)

 

(KX-TDA100/

 

 

KX-TDA200

 

 

only)

 

 

• 1.22.1 T1

 

 

Line Service

 

 

(KX-TDA100/

 

 

KX-TDA200

 

 

only)

 

 

 

CLI always works in conjunction with the following call distribution methods:

a)DIL

b)DID/DDI

c)MSN Ringing Service

Each trunk (for DIL) and the DID/DDI/MSN number can enable or disable the CLI feature for each time mode (day/lunch/break/night) ( 2.2.4 Time Service).

When the call has its Caller ID and the CLI is enabled for the time mode, the call will be handled by the CLI method.

[Programming Example of System Speed Dialling Table for CLI]

Location

 

System Speed

 

(System Speed

Telephone No.*1

CLI Destination

Dialling Name*2

Dialling No.)

 

 

 

 

 

 

 

 

 

000

901234567890

ABC Company

200

 

 

 

 

001

:

:

:

 

 

 

 

:

:

:

:

 

 

 

 

Feature Guide

27

 

 

1.1 Incoming Call Features

*1: System Speed Dialling Number [001]

*2: System Speed Dialling Name [002]

Explanation:

If the caller’s number is "0123-456-7890" (The Trunk Access number is disregarded.):

1. Checks the number in the table.

Matches the number in location 000.

2. The call is routed to the CLI destination, extension 200.

Conditions

Automatic Caller ID Number Modification

The Caller ID number is used after modification by the Automatic Caller ID Number Modification. ( 1.17.1 Caller ID)

Feature Guide References

1.1.1.2Direct In Line (DIL)

1.1.1.3Direct Inward Dialling (DID)/Direct Dialling In (DDI)

1.1.1.4Multiple Subscriber Number (MSN) Ringing Service

1.6.1.5Speed Dialling—Personal/System

28 Feature Guide

1.1 Incoming Call Features

1.1.1.6Intercept Routing

Description

Provides automatic redirection of incoming trunk calls. There are two types of Intercept Routing as follows:

Feature

Description

 

 

Intercept Routing—No

If a called party does not answer a call within a preprogrammed

Answer (IRNA)

time period (Intercept time) ( Intercept Time [203]), it is

 

redirected to the preprogrammed destination.

 

 

Intercept Routing—

If a called party is busy or in DND mode, the call is redirected to

Busy/DND

the preprogrammed destination.

 

 

The available intercept destination is as follows:

Type 1: The destination assigned on the extension port which the original destination joins. ( Extension Intercept Destination [604])

Type 2: The destination assigned on the trunk group which receives the call. ( Trunk Group Intercept Destination [470])

Original Destination

The Available Intercept Destination

 

 

 

Wired Extension (PT/SLT/ISDN

Type 1

 

Extension/T1-OPX)

 

 

 

 

 

PS

Type 1

 

 

 

Incoming Call Distribution Group

Intercept Routing—Overflow in an Incoming Call

 

Distribution Group works (

1.2.2.5 Overflow

 

Feature). The overflow destination is assigned on

 

the incoming call distribution group which the

 

original destination joins (

Destination for

 

Overflow Time Expiration [625]).

 

 

 

PS Ring Group

Type 2

 

 

 

 

VM Group (DTMF/DPT)

Type 2

 

 

 

 

External Pager (TAFAS)

Type 2

 

 

 

 

DISA

Type 2*

 

 

 

 

Analogue/ISDN Remote

Not available

 

Maintenance

 

 

 

 

 

Idle Line Access no. + Phone no.

Not available

 

 

 

 

Trunk Group Access no. +

Not available

 

Trunk Group no. + Phone no.

 

 

 

 

 

Other PBX Extension (TIE with no

Not available

 

PBX Code)

 

 

 

 

 

Other PBX Extension (TIE with PBX

Not available

 

Code)

 

 

 

 

 

Feature Guide

29

 

 

1.1 Incoming Call Features

*: This is applied only when a trunk call arrives on a DISA line but the line is busy at that time. Once the call reaches the destination extension by using the DISA feature, the Intercept Routing feature of the extension works.

Each of them can have different intercept destinations for each time mode (day/lunch/break/ night) ( 2.2.4 Time Service).

[Available Intercept Destination]

Intercept Destination

Availability

Wired Extension (PT/SLT/ISDN Extension/T1-OPX)

PS

Incoming Call Distribution Group

PS Ring Group

VM Group (DTMF/DPT)

External Pager (TAFAS)

DISA

Analogue/ISDN Remote Maintenance

Idle Line Access no. + Phone no.

Trunk Group Access no. + Trunk Group no. +

Phone no.

Other PBX Extension (TIE with no PBX Code)

Other PBX Extension (TIE with PBX Code)

Conditions

Intercept Routing—Busy/DND on/off

Each Intercept Routing—Busy and Intercept Routing—DND can be enabled or disabled through system programming.

If disabled, one of the following is activated depending on the trunk card type which a call arrives through:

a)LCOT or T1 (LCOT/GCOT) Card: The incoming trunk call will ring at the original destination while the caller hears a ringback tone.

b)Other Trunk Cards: A busy tone will be sent to the caller.

If the intercept destination cannot receive the call:

a)Intercept Routing—No Answer: Intercept timer will restart at the original destination, until the call is answered.

b)Intercept Routing—Busy/DND: The call will be sent back to the original destination when the call arrives through the LCOT or T1 (LCOT/GCOT) card. When the call arrives through other trunk cards the caller will hear a busy tone.

Idle Extension Hunting

If an extension is a member of an idle extension hunting group, calls to that extension will not be redirected by Intercept Routing—Busy/DND. If the extension is busy or in DND mode, calls to that extension will be redirected to the next extension in the idle extension hunting group.

30 Feature Guide

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