Paxar TC6032EM User Manual

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If the bar code does not scan:

Change the scanner’s angle slightly and try again.

Clean the scanner window. See “Cleaning” in Chapter 5 for more information.

Move the scanner 4 – 8 inches away from the bar code. Adjust this distance as needed to find the correct distance.

Try scanning another bar code that you have scanned successfully. If that scan is successful, the scanning problem is with the bar code.

Move to a more dimly lit area.

Ensure there are no voids (streaks) in the bar code symbol.

If the scan is still unsuccessful, ask your System Administrator to perform a scanner test.

Basic Operations 4-5

C e r t i f i c a t i o n N o t e

This product is certified to be a Class II laser product with the United States DHHS Center for Devices and Radiological Health. The scanner emits less than 1.3 milliwatt beam of laser light from the scanning window. Laser light in excess of Class I limits must be inside a protective cover. No maintenance is required to keep this product in compliance with IEC 825 and DHHS Regulation 21, Subchapter J. No controls are provided for operation or maintenance.

4-6Basic Operations

P r i n t i n g

When and how you print depends on your printer’s configuration. It may print

after you press a certain key.

automatically as soon as you press a key.

automatically with no input from you.

one or many labels at once.

P o w e r M a n a g e m e n t

If the printer stays on, but you do not use it for a while, it goes into sleep mode to conserve power. A coffee cup appears on the display in sleep mode. The printer wakes up when you start using it again.

If it stays in sleep mode for a certain period of time (your System Administrator sets amount), it will turn itself completely off.

A t t a c h i n g t h e S a f e t y S t r a p

1. Turn the printer upside down, resting its top on the table.

2. Take the thin end of the safety strap, and push it through the loop at the bottom of the printer handle (near the battery compartment).

3. Push the thick end of the safety strap through the thin end’s loop.

Basic Operations 4-7

4. Pull the strap. It may be necessary to help the thin end’s loop fit over the plastic piece in the middle of the strap.

5. Pull the strap tight.

H e l p f u l R e m i n d e r s

Always start with a fully-chargedbattery.

Attach the safety strap of the printer to your wrist before using the printer.

Do not pound the printer when applying labels printed in peel mode.

Switch to a fully-chargedbattery every time you load a new roll of supplies (doing so ensures optimum print quality).

Turn the printer off when not using it.

Operate and store the printer with the recommended temperature and humidity ranges. See Appendix B, “Reference Information,” for more information.

4-8Basic Operations





Caring for and properly maintaining your printer protects it and keeps it running smoothly. This chapter explains how to

clean the printer.

clear supply jams.

store the printer.

C l e a n i n g

It is important to keep the printer clean. There are five main areas that you must clean:


Platen Roller

Pinch and Feed Rollers


Scanner Window

Scanner Flex Cable

Do Not use sharp objects to clean the printer.

Care and Maintenance 5-1


Clean the printhead

after using 7-10rolls of supplies.

in extreme temperatures, humid conditions, or a dirty environment.

when you see voids in the print.

after a supply jam.

Do Not use silicone to clean or lubricate.Do Not use sharp objects to remove adhesive or label particles from the printhead area.Do Not touch the printhead with your fingers. These actions may damage the printhead and void your warranty.

To clean the printhead:

1. Turn off the printer.

2. Open the supply cover and remove the supply roll. See “Removing Supplies” in Chapter 3.

3. Check the supply holder for adhesive buildup, and clean it, if necessary.

4. Ground yourself by touching metal on something other than the printer. Grounding prevents electrostatic discharge, which may damage your printer.

5-2Care and Maintenance

5. Clean the printhead area of all adhesive and label particles using a Monarch Cleaning Pen (#114226) or a soft cloth moistened with isopropyl alcohol.


6. Reload the supply roll and close the supply cover.

Platen Roller

Clean the platen roller when you see significant adhesive build-upor a label is wrapped around the platen roller.

1. Turn the printer off and open the supply cover.

2. Remove the supplies. See “Removing Supplies” in Chapter 3.

3. Hold the printer upright and gently press down on the label deflector. It may be stiff.

Care and Maintenance 5-3

4. Use a dry,soft-bristlebrush, such as a toothbrush, to clean either the standard (black) or linerless (red/orange textured) platen roller.



5. Turn the platen roller with your finger, and then continue cleaning.

6. Reload the supplies and close the label deflector and supply cover.

NOTE: DO NOT use alcohol or solvents on linerless (red/orange textured) platen rollers.

If the brush does not remove all the adhesive:

use isopropyl alcohol ONLY on the standard (black) platen roller. Moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller. Turn the platen roller with your finger to make sure the platen roller is clean all the way around. After cleaning, feed several inches of supply through without printing to remove any remaining isopropyl alcohol.

Call Service to clean the linerless (red/orange textured) platen roller.

Pinch and Feed Rollers

To clean the pinch and feed rollers:

1. Turn the printer off and open the supply cover.

2. Remove the supplies. See “Removing Supplies” in Chapter 3.

5-4Care and Maintenance

3. Turn the platen roller with your fingers and run a dry,lint-freecloth across the pinch and feed rollers as they turn. Make sure the rollers are clean all the way around. If that does not work, use a cloth dampened slightly with distilled water.

4. Reload the supplies after the printer dries.

Black Mark Sensor

To clean the black mark sensor:

1. Turn the printer off and open the supply cover.

2. Remove the supplies. See “Removing Supplies” in Chapter 3.

3. Clean the black mark sensor with a dry cotton swab.

Black Mark


4. Reload the supplies and close the supply cover.

Scanner Window

Clean the scanner window whenever it appears to be dirty or smeared. To clean it:

1. Moisten a soft cloth with water.

2. Wipe the window until it is completely clean.

Care and Maintenance 5-5

Scanner Flex Cable



Scanner Flex


Occasionally, adhesive buildup will appear on the scanner flex cable, as shown above. To clean the cable:

1. Turn the printer off and open the supply cover.

2. Inspect the scanner flex cable. At any place that adhesive buildup appears, clean the cable with 99% isopropyl alcohol.

3. Close the supply cover.

5-6Care and Maintenance