Operating Instructions
5.8 GHz Digital Cordless
Answering System
Model No. KX-TG5631
Model No. KX-TG5651
5.8 GHz Expandable Digital Cordless Answering System with Two Handsets
Model No. KX-TG5632
Model No. KX-TG5652
5.8 GHz Expandable Digital Cordless Answering System with Three Handsets
Model No. KX-TG5633
5.8 GHz Digital Cordless Answering System with Three Handsets
Model No. KX-TG5653
5.8 GHz Digital Cordless Answering System with Four Handsets
Model No. KX-TG5634
Model shown is KX-TG5631.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.
Introduction
Introduction. . . . . . . . . . . . . . . . . . . . . . . 3 About these operating instructions . . . . . 4 Accessory information . . . . . . . . . . . . . . 7 Important safety instructions . . . . . . . . 10 For best performance . . . . . . . . . . . . . . 12
Preparation
Setting up the base unit . . . . . . . . . . . . 13 Setting up the handset . . . . . . . . . . . . . 14 Controls . . . . . . . . . . . . . . . . . . . . . . . . 17 Displays . . . . . . . . . . . . . . . . . . . . . . . . 19 Setting the unit before use . . . . . . . . . . 20
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 22 Answering calls . . . . . . . . . . . . . . . . . . 23 Useful features during a call. . . . . . . . . 23
Phonebook
Handset phonebook . . . . . . . . . . . . . . . 26 Copying handset phonebook items . . . 28
Caller ID Service
Using Caller ID service. . . . . . . . . . . . . 29 Caller list. . . . . . . . . . . . . . . . . . . . . . . . 31
Programming
Programmable settings . . . . . . . . . . . . 33
Answering System
Answering system . . . . . . . . . . . . . . . . 38 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Listening to messages using the handset. . . . . . . . . . . . . . . . . . . . . . . . . 40 Remote operation. . . . . . . . . . . . . . . . . 41 Answering system settings. . . . . . . . . . 42
Multi-unit Operation
Intercom . . . . . . . . . . . . . . . . . . . . . . . . 44
Transferring calls between handsets, conference calls . . . . . . . . . . . . . . . . . . 45 Registering a handset. . . . . . . . . . . . . . 46
Useful Information
Wall mounting. . . . . . . . . . . . . . . . . . . . 47 Headset (optional) . . . . . . . . . . . . . . . . 49 Error messages . . . . . . . . . . . . . . . . . . 50 Troubleshooting . . . . . . . . . . . . . . . . . . 51 FCC and other information . . . . . . . . . . 55 Specifications . . . . . . . . . . . . . . . . . . . . 58 Warranty . . . . . . . . . . . . . . . . . . . . . . . . 59 Customer services . . . . . . . . . . . . . . . . 61
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 62
2 |
For assistance, please visit http://www.panasonic.com/phonehelp |
Thank you for purchasing a Panasonic cordless telephone.
We recommend keeping a record of the following information for future reference.
Serial No. |
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Date of purchase |
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Name and address of dealer |
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Attach your purchase receipt here.
ENERGY STAR
As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
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For assistance, please visit http://www.panasonic.com/phonehelp |
3 |
Introduction
These operating instructions can be used for the following models:
–KX-TG5631/KX-TG5632/KX-TG5633/KX-TG5634
–KX-TG5651/KX-TG5652/KX-TG5653
Descriptions of the multiple handsets and chargers
The following models include 2 or more handsets and a charger(s). Descriptions of the multiple handsets and chargers in these operating instructions are for the following models only:
KX-TG5632/KX-TG5652 |
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KX-TG5633/KX-TG5653 |
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KX-TG5634
4 |
For assistance, please visit http://www.panasonic.com/phonehelp |
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Introduction |
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Symbols used in these operating instructions |
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Symbol |
Meaning |
Example: “Ringer ID” |
Press {^} or {V} to select the words in quotations |
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shown on the display. |
i |
Proceed to the next operation. |
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Example: {MENU}, |
The words in the brackets indicate button names |
{Phonebook} |
including soft key names (page 19) on the handset |
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and base unit. |
Example: |
Press {MENU}, then press {0}, {5}, {1}. Press {^} |
{MENU} i{0}{5}{1} i |
or {V} to select the desired setting. Press {Save}, |
Select the desired setting. i |
then press {OFF}. |
{Save} i{OFF} |
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For assistance, please visit http://www.panasonic.com/phonehelp |
5 |
Introduction
Expanding your phone system
For the following models, you can expand the system by adding accessory handsets (sold separately):
–KX-TG5632/KX-TG5633: max. 4 handsets
–KX-TG5652: max. 3 handsets
KX-TG5632 |
Accessory handset (up to 2) |
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KX-TGA560 |
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KX-TG5633 |
Accessory handset (up to 1) |
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KX-TGA560 |
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KX-TG5652 |
Accessory handset (up to 1) |
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KX-TGA560 |
+
6 |
For assistance, please visit http://www.panasonic.com/phonehelp |
Introduction
Included accessories
1 |
2 |
3 |
4 |
5 |
6 |
7 |
NKX-TG5631/KX-TG5632/KX-TG5633/KX-TG5634
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Accessory |
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Quantity |
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No. |
Order number |
KX-TG |
KX-TG |
KX-TG |
KX-TG |
KX-TG |
KX-TG |
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item |
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5631S |
5632M |
5633B |
5633W |
5634S |
5634M |
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AC adaptor for |
PQLV1W or *1 |
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1 |
1 |
1 |
1 |
1 |
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base unit |
PQLV256Z |
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2 |
Telephone line |
PQJA10075Z |
1 |
1 |
1 |
1 |
1 |
1 |
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cord |
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3 |
Wall mounting |
PQKL10068Z1 |
1 |
– |
– |
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1 |
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adaptor |
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PQKL10068Z4 |
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1 |
1 |
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1 |
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PQKL10068Z3 |
– |
– |
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1 |
– |
– |
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4 |
Battery |
HHR-P104 |
1 |
2 |
3 |
3 |
4 |
4 |
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5 |
Handset |
PQYNTG5631SR |
1 |
– |
– |
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4 |
– |
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cover*2 |
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PQYNTG5633BR |
– |
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3 |
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PQYNTG5632MR |
– |
2 |
– |
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4 |
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PQYNTG5633WR |
– |
– |
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3 |
– |
– |
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For assistance, please visit http://www.panasonic.com/phonehelp |
7 |
Introduction
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Accessory |
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Quantity |
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No. |
Order number |
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KX-TG |
KX-TG |
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KX-TG |
KX-TG |
KX-TG |
KX-TG |
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item |
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5631S |
5632M |
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5633B |
5633W |
5634S |
5634M |
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6 |
Charger |
PQLV30042ZS |
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– |
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3 |
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PQLV30042ZB |
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– |
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2 |
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– |
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– |
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PQLV30042ZM |
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1 |
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3 |
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PQLV30042ZW |
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– |
– |
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– |
2 |
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– |
– |
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AC adaptor for |
KX-TCA1-2 or |
*1 |
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1 |
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2 |
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2 |
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3 |
3 |
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charger |
PQLV256Z |
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*1 Both of the AC adaptors function well. |
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*2 The handset cover comes attached to the handset. |
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NKX-TG5651/KX-TG5652/KX-TG5653 |
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Quantity |
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No. |
Accessory item |
Order number |
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KX-TG |
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KX-TG |
KX-TG |
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5651S |
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5652M |
5653B |
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1 |
AC adaptor for base unit |
PQLV1W or |
*1 |
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1 |
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1 |
1 |
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PQLV256Z |
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2 |
Telephone line cord |
PQJA10075Z |
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1 |
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1 |
1 |
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3 |
Wall mounting adaptor |
PQKL10068Z1 |
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1 |
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PQKL10068Z4 |
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– |
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1 |
1 |
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4 |
Battery |
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HHR-P104 |
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1 |
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2 |
3 |
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5 |
Handset cover*2 |
PQYNTG5631SR |
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1 |
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– |
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PQYNTG5632MR |
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2 |
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PQYNTG5633BR |
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– |
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3 |
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6 |
Charger |
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PQLV30042ZM |
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1 |
– |
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PQLV30042ZB |
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– |
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2 |
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7 |
AC adaptor for charger |
KX-TCA1-2 or |
*1 |
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– |
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1 |
2 |
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PQLV256Z |
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*1 Both of the AC adaptors function well.
*2 The handset cover comes attached to the handset.
8 |
For assistance, please visit http://www.panasonic.com/phonehelp |
Introduction
Additional/replacement accessories
Accessory item |
Order number |
Rechargeable nickel metal |
HHR-P104 |
hydride (Ni-MH) battery |
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Accessory handset with charger*1 |
KX-TGA560 |
Headset |
KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91, |
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KX-TCA92, or KX-TCA98 |
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T-adaptor |
KX-J66 |
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Battery back-up power supply |
KX-TCA200 |
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*1 KX-TG5632/KX-TG5633/KX-TG5652 only |
Accessory |
KX-TG5631S/ |
KX-TG5632M/ |
KX-TG5633B/ |
KX-TG5633W |
item |
KX-TG5634S/ |
KX-TG5634M/ |
KX-TG5653B |
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KX-TG5651S |
KX-TG5652M |
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Belt clip |
PQKE10396Z1 |
PQKE10396Z2 |
PQKE10396Z3 |
PQKE10396Z4 |
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Sales and support information
LTo order replacement accessories, call 1-800-332-5368.
LTTY users (hearing or speech impaired users) can call 1-866-605-1277.
For assistance, please visit http://www.panasonic.com/phonehelp |
9 |
Introduction
When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
1.Read all instructions carefully.
2.Follow all warnings and instructions marked on the product.
3.Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning.
4.Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.
5.Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.
6.Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.
7.Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
8.Do not place objects on the power cord. Install the product where no one can step or trip on the cord.
9.Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
10.Never push any objects through slots in the product. This may result in the
risk of fire or electric shock. Never spill any liquid on the product.
11.To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.
12.Unplug the product from power outlets and take to an authorized service center when the following conditions occur:
A.When the power cord is damaged or frayed.
B.If liquid has been spilled into the product.
C.If the product has been exposed to rain or water.
D.If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.
E.If the product has been dropped or physically damaged.
F.If the product exhibits a distinct change in performance.
13.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.
14.Do not use the product to report a gas leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
10 |
For assistance, please visit http://www.panasonic.com/phonehelp |
Introduction
CAUTION:
Installation
LNever install telephone wiring during a lightning storm.
LNever install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
LUse caution when installing or modifying telephone lines.
LDo not touch the plug with wet hands.
LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
Battery
To reduce the risk of fire or injury to persons, read and follow these instructions.
LUse only the battery(ies) specified.
LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.
LDo not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.
LCharge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual.
WARNING:
LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.
LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211- 7262).
Medical
LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output is 200 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
For assistance, please visit http://www.panasonic.com/phonehelp |
11 |
Introduction
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other.
For maximum distance and noise-free operation, we recommend the following:
LPlacing the product away from electrical appliances.
LPlacing the base unit in a HIGH and CENTRAL location with no obstructions such as walls.
LRaising the antennas vertically.
LIf you use the handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit.
LIf you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit.
Environment
LKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.
LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.
LThe product should not be exposed to direct sunlight.
LDo not place heavy objects on top of the product.
LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.
LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.
LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
LOperating near 5.8 GHz electrical appliances may cause interference. Move away from the electrical appliances.
Routine care
LWipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.
12 |
For assistance, please visit http://www.panasonic.com/phonehelp |
Connecting the AC adaptor and telephone line cord
Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C).
LUse only the included Panasonic AC adaptor PQLV1 or PQLV256.
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C |
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Hook |
A |
(120 V AC, |
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60 Hz) |
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To single-line |
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B telephone jack |
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(RJ11C) |
Note:
LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
LThe unit will not work during a power failure. We recommend connecting a
standard telephone to the same telephone line or to the same telephone jack using a Panasonic T-adaptor (page 9). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 9.
If you subscribe to a DSL service
Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:
–Noise is heard during conversations.
–Caller ID features (page 29) do not function properly.
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To single-line |
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telephone |
Noise filter |
jack (RJ11C) |
For assistance, please visit http://www.panasonic.com/phonehelp |
13 |
Preparation
Connecting the charger
Available model:
KX-TG5632/KX-TG5633/KX-TG5634/ KX-TG5652/KX-TG5653
LUse only the included Panasonic AC adaptor KX-TCA1 or PQLV256.
(120 V AC, 60 Hz)
Bottom of the charger
Hooks
Fasten the AC adaptor cord to prevent it from being disconnected.
Battery installation/replacement
1 Press the notch of the handset cover firmly, and slide it in the direction of the arrow.
LIf necessary, remove the old battery.
2 Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover.
B |
A |
Important:
LUse only the rechargeable Panasonic battery noted on page 9.
14 |
For assistance, please visit http://www.panasonic.com/phonehelp |
Preparation
Attention:
A nickel metal hydride battery that is recyclable powers the product you have purchased.
Please call 1-800-8-BATTERY (1-800- 822-8837) for information on how to recycle this battery.
Battery charge
Place the handset on the base unit or charger for 7 hours before initial use. While charging, “Charging” is displayed and the CHARGE indicator on the base unit lights. When the battery is fully charged, “Charge completed” is displayed.
Base unit:
OR
LModel shown is KX-TG5631.
Charger:
Available model:
KX-TG5632/KX-TG5633/KX-TG5634/ KX-TG5652/KX-TG5653
Charge contacts
Note:
LIf you want to use the unit immediately, charge the battery for at least 15 minutes.
LTo ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.
For assistance, please visit http://www.panasonic.com/phonehelp |
15 |
Preparation
Battery level
Battery icon |
Battery level |
5 |
Fully charged |
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|
6 |
Medium |
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|
7 |
Low |
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Flashing: needs to be |
|
recharged. |
|
|
8 |
Empty |
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|
Note:
LWhen the battery needs to be charged, the handset beeps intermittently while it is in use.
Panasonic battery performance
Operation |
Operating time |
While in use |
Up to 5 hours |
(talking) |
|
|
|
While not in use |
Up to 11 days |
(standby) |
|
|
|
While using the |
Up to 3 hours |
clarity booster |
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feature (page 24) |
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|
Note: |
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LBattery operating time may be shortened over time depending on usage conditions and surrounding temperature.
LBattery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. Hence the longer you leave the handset off the base unit or charger, the less time you may actually talk using the handset.
LAfter the handset is fully charged, displaying “Charge completed”, it may be left on the base unit (or charger) without any ill effect on the battery.
LThe battery level may not be displayed correctly after you replace the battery. In this case, place the handset on the base unit (or charger) and let charge for 7 hours.
16 |
For assistance, please visit http://www.panasonic.com/phonehelp |
Preparation
Base unit
A B A
C D |
E |
F |
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G |
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H |
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I |
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J |
K |
L |
M |
N O
AAntennas
BSpeaker
C{ANSWER ON}
ANSWER ON indicator
D{GREETING REC} (Recording)
E{GREETING CHECK}
F{ERASE}
G{>} (SKIP)
H{<} (REPEAT)
I{MESSAGE}
MESSAGE indicator
P Q R
J{STOP}
KCHARGE indicator
LDisplay
MVOL. (Volume) {<} {>}
NCharge contacts
OMIC (Microphone)
P{LOCATOR/INTERCOM}*1
Q{SELECT}*2
R{CALL}*2
*1 KX-TG5631/KX-TG5651
*2 KX-TG5632/KX-TG5633/KX-TG5634/KX-TG5652/KX-TG5653
For assistance, please visit http://www.panasonic.com/phonehelp |
17 |
Preparation
Handset
|
K |
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L |
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A |
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B |
M |
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N |
||
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||
C |
B |
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D |
||
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||
E |
O |
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P |
||
F |
||
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||
G |
Q |
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H |
||
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||
I |
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J |
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ASpeaker
BSoft keys
CHeadset jack
D{C} (TALK)
ENavigator key ({^} {V} {<} {>})
F{s} (SP-PHONE)
G{*} (TONE)
H{FLASH} {CALL WAIT}
IMicrophone
JCharge contacts
KRinger indicator Message indicator
LReceiver
MDisplay
N{MENU}
O{OFF}
P{PAUSE/REDIAL}
Q{HOLD} {INTERCOM}
Note:
LSome operations not mentioned above are displayed as soft key selections during operation (page 19).
Example: {Mute}
Using the navigator key
The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing
{^}, {V}, {<}, or {>}.
Adjusting audio volume
Press {^} or {V} repeatedly while talking.
{^}
{<} {>}
{V}
18 |
For assistance, please visit http://www.panasonic.com/phonehelp |
Preparation
Handset soft keys
The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
{Select}, {Save}, {OK} and additional other functions are assigned to soft keys, pay attention to soft keys to find functions you need during handset operation.
|
5 |
Rcvd |
Phone |
Kcalls |
book L |
Note:
LIn these operating instructions, soft key names are written inside brackets, the same way as other unit keys.
Example:
Unit keys: {C}, {OFF}, etc.
Soft keys: {Rcvd calls}, {Phonebook}, etc.
Base unit display items
Displayed |
Meaning |
item |
|
|
|
E |
Flashes when message |
|
memory is full. |
|
|
E |
Flashes when the date and |
|
time need to be set. |
C |
Base unit is on an intercom |
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call, or handset is using the |
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answering system. |
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When flashing: base unit is |
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paging or is being paged. |
|
|
B |
The line is in use. |
C |
When flashing: the call is |
|
put on hold or the |
|
answering system is |
|
answering a call. |
|
When flashing rapidly: a |
|
call is being received. |
|
|
O |
Base unit ringer is off. |
|
|
E |
Greeting message |
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recording error |
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|
9@ |
Answering system is in |
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greeting only mode (caller |
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messages are not |
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recorded). |
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H1 |
Handset number; displayed |
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when paging, being paged |
|
or registering.*1 |
*1 For models with 2 or more handsets included only (page 4).
For assistance, please visit http://www.panasonic.com/phonehelp |
19 |
Preparation
Handset display items
Displayed |
Meaning |
item |
|
J |
Voice enhancer is on. |
|
|
5 |
Battery level |
|
|
Display language
The default setting is “English”.
1 {MENU} i{0}{8}
2 Select the desired setting.
3 Press the right soft key to save. i
{OFF}
Dialing mode
If you cannot make calls, change this setting depending on your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.
1 {MENU} i{0}{5}{1}
2 Select the desired setting. i{Save} i{OFF}
20 |
For assistance, please visit http://www.panasonic.com/phonehelp |