Panasonic KX-TG5652, KX-TG5631, KX-TG5651, KX-TG5633, KX-TG5632 User Manual

Operating Instructions

5.8 GHz Digital Cordless

Answering System

Model No. KX-TG5631

Model No. KX-TG5651

5.8 GHz Expandable Digital Cordless Answering System with Two Handsets

Model No. KX-TG5632

Model No. KX-TG5652

5.8 GHz Expandable Digital Cordless Answering System with Three Handsets

Model No. KX-TG5633

5.8 GHz Digital Cordless Answering System with Three Handsets

Model No. KX-TG5653

5.8 GHz Digital Cordless Answering System with Four Handsets

Model No. KX-TG5634

Model shown is KX-TG5631.

This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider.

Charge the handset battery for 7 hours before initial use.

Please read these Operating Instructions before using the unit and save for future reference.

For assistance, visit our website:

http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.

Table of Contents

Introduction

Introduction. . . . . . . . . . . . . . . . . . . . . . . 3 About these operating instructions . . . . . 4 Accessory information . . . . . . . . . . . . . . 7 Important safety instructions . . . . . . . . 10 For best performance . . . . . . . . . . . . . . 12

Preparation

Setting up the base unit . . . . . . . . . . . . 13 Setting up the handset . . . . . . . . . . . . . 14 Controls . . . . . . . . . . . . . . . . . . . . . . . . 17 Displays . . . . . . . . . . . . . . . . . . . . . . . . 19 Setting the unit before use . . . . . . . . . . 20

Making/Answering Calls

Making calls . . . . . . . . . . . . . . . . . . . . . 22 Answering calls . . . . . . . . . . . . . . . . . . 23 Useful features during a call. . . . . . . . . 23

Phonebook

Handset phonebook . . . . . . . . . . . . . . . 26 Copying handset phonebook items . . . 28

Caller ID Service

Using Caller ID service. . . . . . . . . . . . . 29 Caller list. . . . . . . . . . . . . . . . . . . . . . . . 31

Programming

Programmable settings . . . . . . . . . . . . 33

Answering System

Answering system . . . . . . . . . . . . . . . . 38 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Listening to messages using the handset. . . . . . . . . . . . . . . . . . . . . . . . . 40 Remote operation. . . . . . . . . . . . . . . . . 41 Answering system settings. . . . . . . . . . 42

Multi-unit Operation

Intercom . . . . . . . . . . . . . . . . . . . . . . . . 44

Transferring calls between handsets, conference calls . . . . . . . . . . . . . . . . . . 45 Registering a handset. . . . . . . . . . . . . . 46

Useful Information

Wall mounting. . . . . . . . . . . . . . . . . . . . 47 Headset (optional) . . . . . . . . . . . . . . . . 49 Error messages . . . . . . . . . . . . . . . . . . 50 Troubleshooting . . . . . . . . . . . . . . . . . . 51 FCC and other information . . . . . . . . . . 55 Specifications . . . . . . . . . . . . . . . . . . . . 58 Warranty . . . . . . . . . . . . . . . . . . . . . . . . 59 Customer services . . . . . . . . . . . . . . . . 61

Index

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 62

2	For assistance, please visit http://www.panasonic.com/phonehelp

Introduction

Introduction

Thank you for purchasing a Panasonic cordless telephone.

We recommend keeping a record of the following information for future reference.

Serial No.

Date of purchase

(found on the bottom of the base unit)

Name and address of dealer

Attach your purchase receipt here.

ENERGY STAR

As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.

For assistance, please visit http://www.panasonic.com/phonehelp		3

Introduction

About these operating instructions

These operating instructions can be used for the following models:

–KX-TG5631/KX-TG5632/KX-TG5633/KX-TG5634

–KX-TG5651/KX-TG5652/KX-TG5653

Descriptions of the multiple handsets and chargers

The following models include 2 or more handsets and a charger(s). Descriptions of the multiple handsets and chargers in these operating instructions are for the following models only:

KX-TG5632/KX-TG5652		KX-TG5633/KX-TG5653

KX-TG5634

4	For assistance, please visit http://www.panasonic.com/phonehelp

	Introduction
Symbols used in these operating instructions
Symbol	Meaning
Example: “Ringer ID”	Press {^} or {V} to select the words in quotations
	shown on the display.
i	Proceed to the next operation.
Example: {MENU},	The words in the brackets indicate button names
{Phonebook}	including soft key names (page 19) on the handset
	and base unit.
Example:	Press {MENU}, then press {0}, {5}, {1}. Press {^}
{MENU} i{0}{5}{1} i	or {V} to select the desired setting. Press {Save},
Select the desired setting. i	then press {OFF}.
{Save} i{OFF}

For assistance, please visit http://www.panasonic.com/phonehelp

5

Introduction

Expanding your phone system

For the following models, you can expand the system by adding accessory handsets (sold separately):

–KX-TG5632/KX-TG5633: max. 4 handsets

–KX-TG5652: max. 3 handsets

KX-TG5632	Accessory handset (up to 2)
	KX-TGA560

+

KX-TG5633	Accessory handset (up to 1)
	KX-TGA560

+

KX-TG5652	Accessory handset (up to 1)
	KX-TGA560

+

6	For assistance, please visit http://www.panasonic.com/phonehelp

Introduction

Accessory information

Included accessories

1

2

3

4

5

6

7

NKX-TG5631/KX-TG5632/KX-TG5633/KX-TG5634

	Accessory		Quantity
No.		Order number	KX-TG	KX-TG	KX-TG	KX-TG	KX-TG	KX-TG
	item		5631S	5632M	5633B	5633W	5634S	5634M
1	AC adaptor for	PQLV1W or *1	1	1	1	1	1	1
	base unit	PQLV256Z
2	Telephone line	PQJA10075Z	1	1	1	1	1	1
	cord
3	Wall mounting	PQKL10068Z1	1	–	–	–	1	–
	adaptor
		PQKL10068Z4	–	1	1	–	–	1
		PQKL10068Z3	–	–	–	1	–	–
4	Battery	HHR-P104	1	2	3	3	4	4
5	Handset	PQYNTG5631SR	1	–	–	–	4	–
	cover*2
		PQYNTG5633BR	–	–	3	–	–	–
		PQYNTG5632MR	–	2	–	–	–	4
		PQYNTG5633WR	–	–	–	3	–	–

For assistance, please visit http://www.panasonic.com/phonehelp

7

Introduction

Accessory

Quantity

No.

Order number

KX-TG

KX-TG

KX-TG

KX-TG

KX-TG

KX-TG

item

5631S

5632M

5633B

5633W

5634S

5634M

6

Charger

PQLV30042ZS

–

–

–

–

3

–

PQLV30042ZB

–

–

2

–

–

–

PQLV30042ZM

–

1

–

–

–

3

PQLV30042ZW

–

–

–

2

–

–

7

AC adaptor for

KX-TCA1-2 or

*1

–

1

2

2

3

3

charger

PQLV256Z

*1 Both of the AC adaptors function well.

*2 The handset cover comes attached to the handset.

NKX-TG5651/KX-TG5652/KX-TG5653

Quantity

No.

Accessory item

Order number

KX-TG

KX-TG

KX-TG

5651S

5652M

5653B

1

AC adaptor for base unit

PQLV1W or

*1

1

1

1

PQLV256Z

2

Telephone line cord

PQJA10075Z

1

1

1

3

Wall mounting adaptor

PQKL10068Z1

1

–

–

PQKL10068Z4

–

1

1

4

Battery

HHR-P104

1

2

3

5

Handset cover*2

PQYNTG5631SR

1

–

–

PQYNTG5632MR

–

2

–

PQYNTG5633BR

–

–

3

6

Charger

PQLV30042ZM

–

1

–

PQLV30042ZB

–

–

2

7

AC adaptor for charger

KX-TCA1-2 or

*1

–

1

2

PQLV256Z

*1 Both of the AC adaptors function well.

*2 The handset cover comes attached to the handset.

8	For assistance, please visit http://www.panasonic.com/phonehelp

Introduction

Additional/replacement accessories

Accessory item	Order number
Rechargeable nickel metal	HHR-P104
hydride (Ni-MH) battery
Accessory handset with charger*1	KX-TGA560
Headset	KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91,
	KX-TCA92, or KX-TCA98
T-adaptor	KX-J66
Battery back-up power supply	KX-TCA200
*1 KX-TG5632/KX-TG5633/KX-TG5652 only

Accessory	KX-TG5631S/	KX-TG5632M/	KX-TG5633B/	KX-TG5633W
item	KX-TG5634S/	KX-TG5634M/	KX-TG5653B
	KX-TG5651S	KX-TG5652M
Belt clip	PQKE10396Z1	PQKE10396Z2	PQKE10396Z3	PQKE10396Z4

Sales and support information

LTo order replacement accessories, call 1-800-332-5368.

LTTY users (hearing or speech impaired users) can call 1-866-605-1277.

For assistance, please visit http://www.panasonic.com/phonehelp

9

Introduction

Important safety instructions

When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1.Read all instructions carefully.

2.Follow all warnings and instructions marked on the product.

3.Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning.

4.Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.

5.Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.

6.Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.

7.Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8.Do not place objects on the power cord. Install the product where no one can step or trip on the cord.

9.Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

10.Never push any objects through slots in the product. This may result in the

risk of fire or electric shock. Never spill any liquid on the product.

11.To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.

12.Unplug the product from power outlets and take to an authorized service center when the following conditions occur:

A.When the power cord is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

E.If the product has been dropped or physically damaged.

F.If the product exhibits a distinct change in performance.

13.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14.Do not use the product to report a gas leak, when in the vicinity of the leak.

SAVE THESE

INSTRUCTIONS

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Introduction

CAUTION:

Installation

LNever install telephone wiring during a lightning storm.

LNever install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

LUse caution when installing or modifying telephone lines.

LDo not touch the plug with wet hands.

LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

LUse only the battery(ies) specified.

LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.

LDo not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.

LCharge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual.

WARNING:

LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211- 7262).

Medical

LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output is 200 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

For assistance, please visit http://www.panasonic.com/phonehelp

11

Introduction

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

For maximum distance and noise-free operation, we recommend the following:

LPlacing the product away from electrical appliances.

LPlacing the base unit in a HIGH and CENTRAL location with no obstructions such as walls.

LRaising the antennas vertically.

LIf you use the handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit.

LIf you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit.

Environment

LKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.

LThe product should not be exposed to direct sunlight.

LDo not place heavy objects on top of the product.

LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.

LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

LOperating near 5.8 GHz electrical appliances may cause interference. Move away from the electrical appliances.

Routine care

LWipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.

12	For assistance, please visit http://www.panasonic.com/phonehelp

Preparation

Setting up the base unit

Connecting the AC adaptor and telephone line cord

Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C).

LUse only the included Panasonic AC adaptor PQLV1 or PQLV256.

	C
	Hook
A	(120 V AC,
	60 Hz)
	To single-line
	B telephone jack
	(RJ11C)

Note:

LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

LThe unit will not work during a power failure. We recommend connecting a

standard telephone to the same telephone line or to the same telephone jack using a Panasonic T-adaptor (page 9). Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 9.

If you subscribe to a DSL service

Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:

–Noise is heard during conversations.

–Caller ID features (page 29) do not function properly.

	To single-line
	telephone
Noise filter	jack (RJ11C)

For assistance, please visit http://www.panasonic.com/phonehelp

13

Preparation

Setting up the handset

Connecting the charger

Available model:

KX-TG5632/KX-TG5633/KX-TG5634/ KX-TG5652/KX-TG5653

LUse only the included Panasonic AC adaptor KX-TCA1 or PQLV256.

(120 V AC, 60 Hz)

Bottom of the charger

Hooks

Fasten the AC adaptor cord to prevent it from being disconnected.

Battery installation/replacement

1 Press the notch of the handset cover firmly, and slide it in the direction of the arrow.

LIf necessary, remove the old battery.

2 Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover.

B

A

Important:

LUse only the rechargeable Panasonic battery noted on page 9.

14	For assistance, please visit http://www.panasonic.com/phonehelp

Preparation

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased.

Please call 1-800-8-BATTERY (1-800- 822-8837) for information on how to recycle this battery.

Battery charge

Place the handset on the base unit or charger for 7 hours before initial use. While charging, “Charging” is displayed and the CHARGE indicator on the base unit lights. When the battery is fully charged, “Charge completed” is displayed.

Base unit:

OR

LModel shown is KX-TG5631.

Charger:

Available model:

KX-TG5632/KX-TG5633/KX-TG5634/ KX-TG5652/KX-TG5653

Charge contacts

Note:

LIf you want to use the unit immediately, charge the battery for at least 15 minutes.

LTo ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.

For assistance, please visit http://www.panasonic.com/phonehelp

15

Preparation

Battery level

Battery icon	Battery level
5	Fully charged
6	Medium
7	Low
	Flashing: needs to be
	recharged.
8	Empty

Note:

LWhen the battery needs to be charged, the handset beeps intermittently while it is in use.

Panasonic battery performance

Operation	Operating time
While in use	Up to 5 hours
(talking)
While not in use	Up to 11 days
(standby)
While using the	Up to 3 hours
clarity booster
feature (page 24)
Note:

LBattery operating time may be shortened over time depending on usage conditions and surrounding temperature.

LBattery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. Hence the longer you leave the handset off the base unit or charger, the less time you may actually talk using the handset.

LAfter the handset is fully charged, displaying “Charge completed”, it may be left on the base unit (or charger) without any ill effect on the battery.

LThe battery level may not be displayed correctly after you replace the battery. In this case, place the handset on the base unit (or charger) and let charge for 7 hours.

16	For assistance, please visit http://www.panasonic.com/phonehelp

Preparation

Controls

Base unit

A B A

C D	E	F
		G
		H
		I
		J
K	L	M

N O

AAntennas

BSpeaker

C{ANSWER ON}

ANSWER ON indicator

D{GREETING REC} (Recording)

E{GREETING CHECK}

F{ERASE}

G{>} (SKIP)

H{<} (REPEAT)

I{MESSAGE}

MESSAGE indicator

P Q R

J{STOP}

KCHARGE indicator

LDisplay

MVOL. (Volume) {<} {>}

NCharge contacts

OMIC (Microphone)

P{LOCATOR/INTERCOM}*1

Q{SELECT}*2

R{CALL}*2

*1 KX-TG5631/KX-TG5651

*2 KX-TG5632/KX-TG5633/KX-TG5634/KX-TG5652/KX-TG5653

For assistance, please visit http://www.panasonic.com/phonehelp

17

Preparation

Handset

		K
		L
	A
	B	M
		N
	C	B
	D
	E	O
		P
	F
	G	Q
	H
	I
	J

ASpeaker

BSoft keys

CHeadset jack

D{C} (TALK)

ENavigator key ({^} {V} {<} {>})

F{s} (SP-PHONE)

G{*} (TONE)

H{FLASH} {CALL WAIT}

IMicrophone

JCharge contacts

KRinger indicator Message indicator

LReceiver

MDisplay

N{MENU}

O{OFF}

P{PAUSE/REDIAL}

Q{HOLD} {INTERCOM}

Note:

LSome operations not mentioned above are displayed as soft key selections during operation (page 19).

Example: {Mute}

Using the navigator key

The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing

{^}, {V}, {<}, or {>}.

Adjusting audio volume

Press {^} or {V} repeatedly while talking.

{^}

{<} {>}

{V}

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Preparation

Handset soft keys

The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.

{Select}, {Save}, {OK} and additional other functions are assigned to soft keys, pay attention to soft keys to find functions you need during handset operation.

	5
Rcvd	Phone
Kcalls	book L

Note:

LIn these operating instructions, soft key names are written inside brackets, the same way as other unit keys.

Example:

Unit keys: {C}, {OFF}, etc.

Soft keys: {Rcvd calls}, {Phonebook}, etc.

Displays

Base unit display items

Displayed	Meaning
item
E	Flashes when message
	memory is full.
E	Flashes when the date and
	time need to be set.
C	Base unit is on an intercom
	call, or handset is using the
	answering system.
	When flashing: base unit is
	paging or is being paged.
B	The line is in use.
C	When flashing: the call is
	put on hold or the
	answering system is
	answering a call.
	When flashing rapidly: a
	call is being received.
O	Base unit ringer is off.
E	Greeting message
	recording error
9@	Answering system is in
	greeting only mode (caller
	messages are not
	recorded).
H1	Handset number; displayed
	when paging, being paged
	or registering.*1

*1 For models with 2 or more handsets included only (page 4).

For assistance, please visit http://www.panasonic.com/phonehelp

19

Preparation

Handset display items

Displayed	Meaning
item
J	Voice enhancer is on.
5	Battery level

Setting the unit before use

Display language

The default setting is “English”.

1 {MENU} i{0}{8}

2 Select the desired setting.

3 Press the right soft key to save. i

{OFF}

Dialing mode

If you cannot make calls, change this setting depending on your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service.

“Pulse”: For rotary pulse dial service.

1 {MENU} i{0}{5}{1}

2 Select the desired setting. i{Save} i{OFF}

20	For assistance, please visit http://www.panasonic.com/phonehelp