Operating Instructions
Expandable Digital Cordless
Answering System
with 2 Handsets
Model No. KX-TG1032
with 3 Handsets
Model No. KX-TG1033
with 4 Handsets
Model No. KX-TG1034
with 5 Handsets
Model No. KX-TG1035
Model shown is KX-TG1032.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider.
Charge the handset batteries for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.
Introduction
Product information . . . . . . . . . . . . . . 3 Accessory information. . . . . . . . . . . . 4 Important safety instructions . . . . . . . 6 For best performance . . . . . . . . . . . . 8
Preparation
Setting up the base unit. . . . . . . . . . . 9 Setting up the handset . . . . . . . . . . . 9 Controls. . . . . . . . . . . . . . . . . . . . . . 12 Display. . . . . . . . . . . . . . . . . . . . . . . 14 Setting the unit before use . . . . . . . 14
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . 16 Answering calls . . . . . . . . . . . . . . . . 16 Useful features during a call . . . . . . 17
Phonebook
Handset phonebook . . . . . . . . . . . . 18 Copying handset phonebook items. 20
Caller ID Service
Using Caller ID service . . . . . . . . . . 21 Caller list . . . . . . . . . . . . . . . . . . . . . 21
Programming
Programmable settings . . . . . . . . . . 23
Answering System
Answering system . . . . . . . . . . . . . . 26 Turning the answering system
on/off . . . . . . . . . . . . . . . . . . . . . . . . 26 Greeting message. . . . . . . . . . . . . . 27 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 28 Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 28 Remote operation . . . . . . . . . . . . . . 29 Answering system settings . . . . . . . 31
Voice Mail Service
Using Voice Mail service . . . . . . . . . 33
Multi-unit Operation
Intercom . . . . . . . . . . . . . . . . . . . . . 34
Transferring calls between handsets, conference calls . . . . . . . . . . . . . . . 34 Registering a handset . . . . . . . . . . . 35
Useful Information
Wall mounting (Base unit only) . . . . 36 Belt clip . . . . . . . . . . . . . . . . . . . . . . 37 Headset (optional). . . . . . . . . . . . . . 38 Error messages. . . . . . . . . . . . . . . . 39 Troubleshooting . . . . . . . . . . . . . . . 40 FCC and other information . . . . . . . 44 Specifications . . . . . . . . . . . . . . . . . 47 Customer services . . . . . . . . . . . . . 48 Warranty . . . . . . . . . . . . . . . . . . . . . 49
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . 51
2 |
For assistance, please visit http://www.panasonic.com/help |
Thank you for purchasing a Panasonic cordless telephone.
These operating instructions can be used for the following models:
KX-TG1032 |
KX-TG1033 |
KX-TG1034 |
KX-TG1035 |
Expanding your phone system
You can expand the phone system by |
Handset (optional): KX-TGA101 |
registering optional handsets to a single |
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base unit. |
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LA maximum of 6 total handsets (included and optional) can be registered to a single base unit.
For assistance, please visit http://www.panasonic.com/help |
3 |
Introduction
Included accessories
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Accessory |
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Quantity |
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No. |
Order number |
KX-TG |
KX-TG |
KX-TG |
KX-TG |
KX-TG |
KX-TG |
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item |
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1032S |
1032B |
1033S |
1034S |
1034B |
1035S |
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1 |
AC adaptor |
PQLV207V |
1 |
1 |
1 |
1 |
1 |
1 |
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for base |
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unit |
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2 |
Telephone |
PQJA10075Z |
1 |
1 |
1 |
1 |
1 |
1 |
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line cord |
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3 |
Wall |
PQKL10088Z1 |
1 |
1 |
1 |
1 |
1 |
1 |
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mounting |
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adaptor |
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4 |
Batteries |
HHR-4DPA |
4 |
4 |
6 |
8 |
8 |
10 |
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(Part No. HHR- |
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55AAABU) |
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5 |
Handset |
PQYNTG1032SR |
2 |
2 |
3 |
4 |
4 |
5 |
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cover*1 |
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6 |
Belt clip |
PQKE10456Z2 |
2 |
2 |
3 |
4 |
4 |
5 |
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7 |
Charger |
PQLV30053ZS |
1 |
– |
2 |
3 |
– |
4 |
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PQLV30053ZB |
– |
1 |
– |
– |
3 |
– |
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8 |
AC adaptor |
PQLV209V |
1 |
1 |
2 |
3 |
3 |
4 |
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for charger |
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*1 The handset cover comes attached to the handset. |
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1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
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4 |
For assistance, please visit http://www.panasonic.com/help |
Introduction
Additional/replacement accessories
Accessory item |
Order number |
Rechargeable nickel metal |
HHR-4DPA |
hydride (Ni-MH) batteries |
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Accessory handset with charger |
KX-TGA101 |
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Headset |
KX-TCA60, KX-TCA86, KX-TCA88HA, KX- |
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TCA92, KX-TCA93, KX-TCA94, or KX-TCA95 |
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T-adaptor |
KX-J66 |
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Sales and support information
LTo order additional/replacement accessories, call 1-800-332-5368.
LTTY users (hearing or speech impaired users) can call 1-866-605-1277.
For assistance, please visit http://www.panasonic.com/help |
5 |
Introduction
When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
1.Read all instructions carefully.
2.Follow all warnings and instructions marked on the product.
3.Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning.
4.Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.
5.Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.
6.Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.
7.Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
8.Do not place objects on the power cord. Install the product where no one can step or trip on the cord.
9.Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
10.Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.
11.To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.
12.Unplug the product from power outlets and take to an authorized service center when the following conditions occur:
A.When the power cord is damaged or frayed.
B.If liquid has been spilled into the product.
C.If the product has been exposed to rain or water.
D.If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.
E.If the product has been dropped or physically damaged.
F.If the product exhibits a distinct change in performance.
13.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.
14.Do not use the product to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
6 |
For assistance, please visit http://www.panasonic.com/help |
Introduction
WARNING:
LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.
LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262).
LDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.
LDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms.
Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
LCompletely insert the AC adaptor/ power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
CAUTION:
Installation
LNever install telephone wiring during a lightning storm.
LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.
LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
LUse caution when installing or modifying telephone lines.
LDo not touch the plug with wet hands. LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product
and is easily accessible.
Battery
To reduce the risk of fire or injury to persons, read and follow these instructions.
LUse only the battery(ies) specified. LDo not mix old and new battery(ies). LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for
special disposal instructions. LDo not open or mutilate the
battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.
LCharge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual.
Medical
LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to
For assistance, please visit http://www.panasonic.com/help |
7 |
Introduction
determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use radio waves to communicate with each other.
LFor maximum coverage and noisefree communications, place your base unit:
–at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.
–away from electronic appliances such as TVs, radios, personal computers, wireless devices or other phones.
–avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).
LCoverage and voice quality depends on the local environmental conditions.
LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.
Environment
LKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.
LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.
LThe product should not be exposed to direct sunlight.
LDo not place heavy objects on top of the product.
LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.
LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.
LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.
LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.
Routine care
LWipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.
8 |
For assistance, please visit http://www.panasonic.com/help |
Setting up the base unit
Connecting the AC adaptor and telephone line cord
Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C).
LUse only the included Panasonic AC adaptor PQLV207.
(120 V AC,
B 60 Hz)
A
C
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To single-line |
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telephone jack |
Hook |
(RJ11C) |
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Note:
LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
LThe AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
LThe unit will not work during a power failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 5).
If you subscribe to a DSL service
Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:
–Noise is heard during conversations.
–Caller ID features do not function properly.
To single-line telephone jack (RJ11C)
Noise filter
Connecting the AC adaptor
LUse only the included Panasonic AC adaptor PQLV209.
(120 V AC, 60 Hz)
Bottom of the charger
Hooks
Hooks
Fasten the AC adaptor cord to prevent it from being disconnected.
For assistance, please visit http://www.panasonic.com/help |
9 |
Preparation
Battery installation/ replacement
1Press the notch of the handset cover firmly, and slide it in the direction of the arrow.
LWhen replacing batteries, remove the old batteries positive (S) end first.
2Insert the batteries negative (T) end first. Close the handset cover.
Important:
LUSE ONLY Ni-MH batteries AAA (R03) size.
LDo NOT use Alkaline/Manganese/NiCd batteries.
LInstall the batteries in proper order (S, T), matching the correct polarity.
LWhen replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 5, 7.
LWipe the battery ends (S, T) with a dry cloth.
LWhen installing the batteries, avoid touching the battery ends (S, T) or the unit contacts.
Attention:
A nickel metal hydride battery that is recyclable powers the product you have purchased.
Please call 1-800-8-BATTERY (1-800- 822-8837) for information on how to recycle this battery.
Battery charge
Place the handset on the base unit or charger for 7 hours before initial use. LWhile charging, “Charging” is
displayed and the charge indicator on the handset lights. When the batteries are fully charged, “Charge completed” is displayed.
Base unit:
Charge contacts
10 |
For assistance, please visit http://www.panasonic.com/help |
Preparation
Charger:
Charge contacts
Note:
LIt is normal for the handset to feel warm during charging.
LIf you want to use the handset immediately, charge the batteries for at least 15 minutes.
LTo ensure that the batteries charge properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.
LWhen the batteries are empty, the entire display may go blank and “Charging“ may not be displayed for about 10 minutes even if you place the handset on the base unit or charger.
Battery level
Battery icon |
Battery level |
5 |
Fully charged |
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6 |
Medium |
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7 |
Low |
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Flashing: needs to |
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be recharged. |
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Note:
LWhen the batteries need to be charged, the handset beeps intermittently during use.
Panasonic battery performance
Operation |
Operating time |
While in use |
Up to 17 hours |
(talking) |
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While not in use |
Up to 7.5 days |
(standby) |
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Note:
LBattery operating time may be shortened over time depending on usage conditions and surrounding temperature.
LBattery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use.
LAfter the handset is fully charged, displaying “Charge completed”, it may be left on the base unit or charger without any ill effect on the batteries.
LThe battery level may not be displayed correctly or the entire display may go blank after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for 7 hours.
For assistance, please visit http://www.panasonic.com/help |
11 |
Preparation
Symbols used in these operating instructions
Symbol |
Meaning |
{ } |
The words in the |
Button name |
brackets indicate |
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button names on the |
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handset and base |
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unit. |
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Example: |
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{C}, {OFF} |
i |
Proceed to the next |
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operation. |
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“ ” |
The words in |
Example: |
quotations indicate |
“Alarm” |
the menu on the |
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display. |
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Example: |
Press {V} or {^} to |
{V}/{^}: “Off” |
select “Off”. |
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Base unit
A BC
D |
E |
F
J I H G
ASpeaker
B{<} (REPEAT)
C{>} (SKIP)
D{ANSWER ON}
ANSWER ON indicator
E{STOP}
F{ERASE}
G{MESSAGE}
MESSAGE indicator
HVOLUME {>} {<}
I{LOCATOR}
JCharge contacts
12 |
For assistance, please visit http://www.panasonic.com/help |
Preparation
Handset |
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O Navigator key ({^} {V} {<} {>}) |
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P {MUTE} {CLEAR} |
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Q {INTERCOM} {TRANSFER} |
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R Microphone |
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J |
Using the navigator key |
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The handset navigator key can be used |
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to navigate through menus and to select |
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K |
items shown on the display by pressing |
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L |
{^}, {V}, {<}, or {>}. |
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A |
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Adjusting audio volume |
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M |
Press {^} or {V} repeatedly while |
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B |
OK |
PAUSE |
N |
talking. |
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PHONEBOOK |
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{^} |
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C |
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O |
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D |
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P |
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{<} |
{>} |
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E |
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F
{V}
G
HQ
R
I
ASpeaker
B{k} (PHONEBOOK)
C{MENU} {OK}
D{C} (TALK)
EHeadset jack
F{s} (SP-PHONE)
G{*} (TONE)
H{FLASH} {CALL WAIT}
ICharge contacts
JCharge indicator Ringer indicator Message indicator
KReceiver
LDisplay
M{REDIAL} {PAUSE}
N{OFF}
For assistance, please visit http://www.panasonic.com/help |
13 |
Preparation
Handset display items
Displayed |
Meaning |
item |
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w |
Within range of the base |
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unit |
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LWhen flashing: |
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Handset is searching |
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for base unit. (out of |
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range of base unit, |
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handset is not |
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registered to base |
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unit, no power on |
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base unit) |
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5 |
Battery level |
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Example: |
The handset’s |
[1] |
extension number |
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(example shown here: |
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handset 1) |
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In use |
Line or answering |
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system is being used by |
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another handset or the |
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base unit. |
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Display language
You can select either “English” or “Español” as the display language. The default setting is “English”.
1{MENU}
2{V}/{^}: “Handset settings” i
{OK}
3{V}/{^}: “Display settings” i
{OK}
4{V}/{^}: “Change language” i
{OK}
5{V}/{^}: Select the desired setting.
6{OK} i{OFF}
Note:
LHow to change from Spanish back to English:
1{MENU}
2{V}/{^}: “Ajuste portátil”
i{OK}
3{V}/{^}: “Ajuste pantalla”
i{OK}
4{V}/{^}: “Cambiar idioma” i
{OK}
5{V}/{^}: “English“ i{OK} i
{OFF}
Voice guidance language
You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”.
1{MENU}
2{V}/{^}: “Answering device” i
{OK}
3{V}/{^}: “Settings” i{OK}
4{V}/{^}: “Voice prompt” i{OK}
5{V}/{^}: Select the desired setting.
6{OK} i{OFF}
Dialing mode
If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.
1{MENU}
2{V}/{^}: “Set tel line“ i{OK}
3{V}/{^}: “Set dial mode“ i
{OK}
4{V}/{^}: Select the desired setting.
5{OK} i{OFF}
14 |
For assistance, please visit http://www.panasonic.com/help |
Preparation
Date and time
Set the correct date and time.
–To use the available alarm function (page 25).
–When you play back a message from the answering system (page 28), the unit announces the day and time it was recorded.
1{MENU}
2{V}/{^}: “Set date & time” i
{OK}
3{V}/{^}: “Date and time“ i
{OK}
4Enter the current month, day, and year by selecting 2 digits for each. Example: August 15, 2007
{0}{8} {1}{5} {0}{7}
5Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.
Example: 9:30
{0}{9} {3}{0}
6Press {*} to select “AM” or “PM”.
7{OK} i{OFF}
Note:
LWhen English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.
LIf you make a mistake when entering the date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction.
LThe date and time may be incorrect after a power failure. In this case, set the date and time again.
For assistance, please visit http://www.panasonic.com/help |
15 |
Making calls
1Dial the phone number.
LTo correct a digit, press {CLEAR}.
2Press {C}.
3When you finish talking, press {OFF} or place the handset on the base unit or charger.
Using the speakerphone
1Dial the phone number, and press
{s}.
LSpeak alternately with the other party.
2When you finish talking, press
{OFF}.
Note:
LUse the speakerphone in a quiet environment.
LTo switch to the receiver, press {C}.
Adjusting the receiver/speaker volume
Press {^} or {V} repeatedly while talking.
Making a call using the redial list
The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).
1{REDIAL}
2{V}/{^}: Select the desired phone number.
3{C}
Erasing a number in the redial list
1{REDIAL}
2{V}/{^}: Select the desired phone number.
3{MENU}
4{V}/{^}: “Erase” i{OK}
5{V}/{^}: “Yes” i{OK} i{OFF}
Note:
LStep 3 variation:
Press {CLEAR}, then skip to step 5.
PAUSE button (for PBX/long distance service users)
A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 19).
For example, if you need to dial the line access number “9” when making outside calls with a PBX:
1{9} i{PAUSE} iDial the phone number.
2{C}
Note:
LA 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses.
When a call is being received, the ringer indicator flashes rapidly.
1Press {C} or {s}.
LYou can also answer the call by pressing any dial key from {0} to
{9}, {*}, {#}, or {INTERCOM}.
(Any key talk feature)
2When you finish talking, press
{OFF}.
Note:
LYou can change the ringer tone (page 24). You can also adjust the handset ringer volume (page 24).
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